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Job DescriptionCustomer Experience Manager (CSR & Dispatch Operations) | $65,000-$70,000 + Performance Bonus | Full-TimeWho We Are Frank's Mr. Plumber is looking for an experienced Customer Experience Manager to lead our office operations team. People often come to us looking for a job, but they stay because they find a fulfilling career, room to grow, and opportunities to excel. Tonawanda-Based Company Why Choose Frank's Mr. Plumber Competitive base salary ranging from $65,000-$72,000, based on experience. Healthy performance-based bonus opportunities. Medical, Dental, Vision and Life Insurance. Work-life balance Paid Time Off, Paid Holidays, and Full-Time employment. 401(k) Plan with company match. Leadership development and advancement opportunities. State-of-the-art technology including ServiceTitan. Opportunity to build, develop, and grow a high-performing customer experience team. The Big Task You will lead the Customer Service Representative and Dispatcher teams while creating an exceptional customer experience from the first phone call through job completion. You'll coach, develop, and hold your team accountable while driving booked call conversion, schedule efficiency, technician utilization, and overall operational excellence. Key Tasks Lead, coach, and develop a team of 2 Customer Service Representatives and 3 Dispatchers, with the opportunity to grow the department as the company continues to expand. Conduct one-on-one meetings, coaching sessions, and performance reviews. Hire, onboard, and develop future team members as the department grows. Review recorded calls and coach for improved customer experience, booking conversion, and call quality. Ensure efficient dispatch operations and maximize technician utilization. Monitor department KPIs and implement strategies for continuous improvement. Step into CSR or Dispatcher responsibilities when needed during high-volume periods or staffing gaps. Partner with company leadership to improve processes, communication, and operational performance. Foster a positive, accountable, and customer-first team culture. Desired Skills and Experience 3-5+ years of customer service, call center, or operations leadership experience. Experience leading customer service and/or dispatch teams. Proven ability to coach, mentor, and develop high-performing employees. Home services experience strongly preferred. ServiceTitan experience preferred. Strong leadership, communication, and conflict-resolution skills. Analytical mindset with the ability to use KPIs to improve team performance. Highly organized with exceptional follow-through and problem-solving abilities. If you want to be part of something bigger than just a job, make this career move and find exactly what you're looking for. You'll work in a place where you'll be appreciated by your team and customers, and where your leadership will have a direct impact on the success and growth of the company. If this sounds like you, spend a little time learning about Frank's Mr. Plumber by visiting www.callmrplumber.com. When you're ready, please apply for this position directly on Indeed. Equal Opportunity Employer

Job DescriptionDrain & Sewer Sales Manager | $80,000 + Performance Bonus | Full-TimeWho We Are Frank's Mr. Plumber is looking for an experienced Drain & Sewer Sales Manager to lead and grow one of the company's most important departments. People often come to us looking for a job, but they stay because they find a fulfilling career, room to grow, and opportunities to excel. Tonawanda-Based Company Why Choose Frank's Mr. Plumber Competitive base salary of $80,000 plus healthy performance-based bonus opportunities. Medical, Dental, Vision, and Life Insurance. Work-life balance – Paid Time Off, Paid Holidays, and Full-Time employment. 401(k) Plan with company match. Leadership development and advancement opportunities. State-of-the-art technology including ServiceTitan. Opportunity to build, develop, and grow one of the highest-performing Drain & Sewer departments in Western New York. The Big Task You will lead Frank's Drain & Sewer department by owning the complete customer journey from drain diagnosis to sold sewer project and successful job completion. You'll oversee our Drain Technicians, Sewer Sales Consultants, and Inside Sales Representative, ensuring opportunities are generated, qualified, sold, scheduled, and completed while delivering an exceptional customer experience. Through coaching, accountability, process improvement, and KPI ownership, you'll maximize department revenue, conversion rates, operational efficiency, and team performance. Key Tasks Lead, coach, and develop a team of Drain Technicians, Sewer Sales Consultants, and the Inside Sales Representative. Conduct one-on-one meetings, ride-alongs, coaching sessions, and performance reviews. Recruit, onboard, and develop future team members as the department continues to grow. Ensure Drain Technicians consistently identify sewer opportunities and properly transition qualified leads to the Sewer Sales team. Oversee the Inside Sales Representative to ensure all leads are followed up on and managed throughout the sales pipeline. Coach Sewer Sales Consultants on in-home sales techniques, financing options, objection handling, and closing skills. Review sewer inspections, scopes, estimates, and proposals to ensure accurate recommendations and consistent pricing. Monitor lead flow from drain service through completed sewer projects to eliminate bottlenecks and maximize conversion. Track and improve department KPIs including drain-to-sewer lead generation, sewer lead conversion, average ticket, revenue, gross profit, follow-up completion, customer satisfaction, and overall team performance. Lead weekly Drain & Sewer KPI meetings with leadership to review scorecards, identify trends, remove bottlenecks, and drive continuous improvement across the department. Partner with dispatch, operations, and excavation crews to ensure sold projects are scheduled efficiently and completed successfully. Assist with complex customer situations, large estimates, and high-value opportunities. Collaborate with company leadership to improve processes, reporting, and departmental performance. Foster a positive, accountable, and customer-first culture focused on integrity, teamwork, and continuous improvement. Desired Skills & Experience 3+ years of residential plumbing, drain, sewer, excavation, or home services sales and operations experience. Previous leadership experience managing field technicians, sales consultants, and/or inside sales teams. Proven ability to coach, mentor, and develop high-performing employees. Strong understanding of drain diagnostics, sewer inspections, repair and replacement options, excavation, trenchless solutions, and customer financing. Experience using ServiceTitan or similar field service software preferred. Strong leadership, communication, coaching, and organizational skills. Analytical mindset with the ability to use KPIs to improve department performance. Highly organized with exceptional follow-through and project coordination abilities. Valid driver's license with a clean driving record. Success Looks Like High conversion of drain opportunities into sold sewer projects. A well-coached, accountable, and high-performing Drain & Sewer team. Strong communication between sales, dispatch, operations, and excavation crews. Accurate estimates, seamless project handoffs, and efficient scheduling. Consistent ownership of departmental KPIs with proactive action plans that drive measurable improvement. Growth in department revenue, profitability, and customer satisfaction. If you want to be part of something bigger than just a job, make this career move and find exactly what you're looking for. You'll work in a place where you'll be appreciated by your team and customers, and where your leadership will have a direct impact on the success and growth of the company. If this sounds like you, spend a little time learning about Frank's Mr. Plumber by visiting www.callmrplumber.com. When you're ready, please apply for this position directly on Indeed. Equal Opportunity Employer.

Job Description Express Employment Professionals is recruiting for a Production Operator, on behalf of a manufacturing company located in Buffalo, NY. This company specializes in engineered mobility components and safety systems for defense, security, and commercial vehicles. This is an excellent temp-to-hire opportunity! Payrate: $17/hr 1st Shift: Mon-Thurs, 6:00am – 4:30pm 2nd Shift: Mon-Thurs, 3:30pm – 2:00am Summary The Production Operator is responsible to effectively operate the equipment to which they are assigned, safely and efficiently. They must use any provided equipment, tooling, and measuring devices to ensure a quality product is produced. They must demonstrate the ability to take directions from the immediate manager and designated management representatives. Job Duties: • Sand, deburr, file, polish and perform other functions by hand as required to produce a quality finished product., • Start up and shut down equipment in a safe manner, report issues to immediate manager., • Read and understand the work instructions and engineering drawings/prints required for the assigned job., • Use measuring devices required to ensure a quality product is being produced., • Meet production rate requirements set by Engineering/APU., • Accurately label parts with any required markings., • Perform 100% visual inspections on all parts processed., • Report defective parts as scrap and report excessive scrap issues to immediate manager., • Maintain machine maintenance levels to ensure machine operations such as filling lube oil, hydraulic oil, and/or coolant levels., • Handle basic tool changes., • Ability to use or learn to use a computer to look up documents, request assistance from other departments and managers, and enter production information., • Ability to accurately complete the paperwork requirements for each operation., • Responsible for training new employees as requested by immediate manager., • Must keep work area clean, neat, and orderly. Perform general housekeeping functions daily as required to maintain a safe and clean work environment., • Communicate professionally with everyone in the plant., • Follow instructions from the Shift Leader, APU Manager, or Production Manager., • Work overtime as required., • Fill in or cross train in other departments as assigned., • Follow all applicable environmental, health and safety rules and procedures and immediately report all dangerous situations, near-misses, and injuries., • Participate in developing and updating risk assessments and review all applicable risk assessments annually. Qualifications: • Previous experience working in a manufacturing environment is preferred., • Ability to read and understand manufacturing work instructions and drawings is preferred., • Ability to use measurement devices is required., • Basic math skills are required., • Good communication skills are required., • Ability to lift 50 pounds on a regular basis, multiple times an hour., • Must be able to work in a non-air-conditioned environment for a minimum of eight hours per day. Physical Demands: • The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully., • The employee frequently is required to stand; walk, talk, and hear. The employee is occasionally required to climb or balance and stoop. A large degree of lifting (moderate to heavyweight), bending, squatting, and maneuvering. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus., • This position is not substantially exposed to adverse environmental conditions., • The ability to work with chemicals in the proper environment and while wearing PPE. Personal Protective Equipment: The following list of PPE is required while in the manufacturing area: • Safety Glasses conforming to ANSI Z87.1 or higher, • Steel Toe Safety Shoes conforming to OSHA General Industry Standards 29 CFR 1910, • Hearing protection conforming to OSHA General Industry Standards 29 CFR 1910, • The ability to wear a full or half face respirator conforming to OSHA General Industry Standards 39 CFR 1910.134, • Additional PPE may be required depending on the department Interested and qualified candidates are encouraged to apply directly to this posting with an updated resume. Join Express Employment Professionals and become part of a dynamic team dedicated to helping job seekers secure employment opportunities and businesses find skilled workers. Apply now to showcase your expertise and contribute to our mission of connecting people with rewarding careers! \nCompany Description Express Employment Professionals of Buffalo is a locally owned staffing agency that connects job seekers with short-term, long-term, and permanent employment opportunities across a variety of industries. As part of the global Express Employment Professionals franchise network, we help businesses find qualified talent while providing associates with meaningful work opportunities. Express Employment Professionals of Buffalo is a locally owned staffing agency that connects job seekers with short-term, long-term, and permanent employment opportunities across a variety of industries. As part of the global Express Employment Professionals franchise network, we help businesses find qualified talent while providing associates with meaningful work opportunities.

Job DescriptionDescription: Job Title: 2nd or 3rd Shift CNC Mill Operator Department: Production Supervisor: Operations Manager- Manth FLSA Status: Non-Exempt Summary of Job: The Mill Machine Operator will be responsible for setting up, maintaining and operating Mill machines to produce precision parts that meet quality standards. The Mill Machine Operator will also be responsible for reading and interpreting blueprints, technical drawings and specifications, and working closely with other team members to ensure production goals are met or exceeded. Essential Duties and Responsibilities · Operate and maintain CNC Mill machinery from blueprints. · Work with Manufacturing Engineer on program changes to the machine, when needed. · Perform quality checks on parts for accuracy according to blueprints, and to ensure the product meets quality standards. · Identify product defects and work with QC team. · Set up tools and machinery for individual projects. · Perform all work in accordance with established safety procedures. · Follow all safety procedures and company policies. · Maintain a professional, clean and safe work area. · Other duties as assigned. Requirements: Knowledge, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. · Mill machining experience required. · Knowledge of FANUC controls. · Knowledge of 4th axis operation, a plus. · Able to use measuring equipment such as Calipers, Micrometers, Indicators, etc. · Able to read and interpret charts, drawings and blueprints. · Knowledge of safety procedures relating to operating Grinding machinery and handling materials. · Ability to interpret, edit, and program efficiently, when required. · Must be able to follow directions and perform work accurately and thoroughly. · Ability to use thinking and reasoning to solve a problem. · Attention to detail and ability to maintain accuracy. · Strong communication skills to work as part of a team. · Machinist tools required. · High School Diploma, or GED. Physical Job Requirements and Work Environment: The safety, health and well-being of our team is our leading value! The physical demands and work environment described here are representative of those that are encountered by and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Fast-paced production environment. · Machine shop. · Use of hearing protection, eye protection and safety shoes required. Hearing and eye protection provided. Safety shoes and prescription safety eyewear covered by reimbursement program.

Job Description Production Operator Facility: Buffalo, NY General Description The Production Operator is responsible to effectively operate the equipment to which they are assigned, safely and efficiently. They must use any provided equipment, tooling, and measuring devices to ensure a quality product is produced. They must demonstrate the ability to take directions from the immediate manager and designated management representatives. Specific Duties • Start up and shut down equipment in a safe manner, report issues to immediate manager., • Read and understand the work instructions and engineering drawings/prints required for the assigned job., • Use measuring devices required to ensure a quality product is being produced., • Meet production rate requirements set by Engineering/APU., • Accurately label parts with any required markings., • Sand, deburr, file, polish and perform other functions by hand as required to produce a quality finished product., • Perform 100% visual inspections on all parts processed., • Report defective parts as scrap and report excessive scrap issues to immediate manager., • Maintain machine maintenance levels to ensure machine operations such as filling lube oil, hydraulic oil, and/or coolant levels., • Handle basic tool changes., • Ability to use or learn to use a computer to look up documents, request assistance from other departments and managers, and enter production information., • Ability to accurately complete the paperwork requirements for each operation., • Responsible for training new employees as requested by immediate manager., • Must keep work area clean, neat, and orderly. Perform general housekeeping functions daily as required to maintain a safe and clean work environment., • Communicate professionally with everyone in the plant., • Follow instructions from the Shift Leader, APU Manager, or Production Manager., • Work overtime as required., • Fill in or cross train in other departments as assigned., • Follow all applicable environmental, health and safety rules and procedures and immediately report all dangerous situations, near-misses, and injuries., • Participate in developing and updating risk assessments and review all applicable risk assessments annually. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications • Previous experience working in a manufacturing environment is preferred., • Ability to read and understand manufacturing work instructions and drawings is preferred., • Ability to use measurement devices is required., • Basic math skills are required., • Good communication skills are required., • Ability to lift 60 pounds on a regular basis, multiple times an hour., • Must be able to work in a non-air-conditioned environment for a minimum of eight hours per day. Physical Demands • The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully., • The employee frequently is required to stand; walk, talk, and hear. The employee is occasionally required to climb or balance and stoop. A large degree of lifting (moderate to heavyweight), bending, squatting, and maneuvering. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus., • This position is not substantially exposed to adverse environmental conditions., • The ability to work with chemicals in the proper environment and while wearing PPE. Personal Protective Equipment The following list of PPE is required while in the manufacturing area: • Safety Glasses conforming to ANSI Z87.1 or higher, • Steel Toe Safety Shoes conforming to OSHA General Industry Standards 29 CFR 1910, • Hearing protection conforming to OSHA General Industry Standards 29 CFR 1910, • The ability to wear a full or half face respirator conforming to OSHA General Industry Standards 39 CFR 1910.134, • Additional PPE may be required depending on the department Hutchinson Industries, Inc. is an equal opportunity employer. This is a non-exempt position. Hutchinson Industries, Inc. reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between Hutchinson Industries, Inc. nor the employee, and either one may terminate employment without notice at any time.

Job DescriptionDescription: The Manufacturing Deburr Leadman is a skilled deburr technician that can lead a team of deburr employees on quality and packaging of all CNC manufactured product at Snyder Industries. Oversees the shipping/receiving department to ensure correct product is shipping to meet on time delivery targets. Works with internal sales team to prioritize product flow through final inspection. Works with internal quality team on non-conformances found at final inspection. Uses blueprints, ship lists, and computer MRP software to meet customer requirements. Requirements:Essential Duties and Responsibilities The essential functions include, but are not limited to the following: · Blueprint reading, GD&T, Excel, ERP systems. · Understand manufacturing processes: Turning, Milling, Gear cutting, and Heat treating. · Works with Quality Manager on non-conformances found in department · Oversees final tapping operations · Prioritizes product for deburr employees with help with Sales department · Reviews final inspection checklists and visual inspections before packaging products · Performs visual inspection in accordance with customer specifications and ISO 9001:2015 requirements · Utilizes the ship list and working with production analyst to meet delivery needs · Performs diversified deburring and final inspection duties · Operates tools and equipment such as hand grinder, Bridgeport mill, polishing station, and tap tables · Works with engineering team on gauge needs, fixturing, tooling. · Works with quality department with calibration needs · Manages organization of inspection area and raw material warehouse · Complies with safety regulations in all aspects of performing job responsibilities. · Operates computer and enters inspection data · Other Misc. Deburr/Inspection functions Minimum Qualifications (Knowledge, Skills, and Abilities) · Experience and interest in a CNC machining job shop environment · Strong written and verbal communication skills · Attentive to detail; organized · Ability to supervise/lead team · Ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment · Recommend: MS Office Suite (Outlook, Word, Excel, PowerPoint) · Recommend: Understanding of raw materials: castings, forgings, bar stock, plate materials · Recommend: Understanding of CNC turning, CNC milling, Heat treat (carburization, quench & tempering, induction hardening, welding), and gear cutting (Shaping & Hobbing) · Recommend: CNC Machining background Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This position operates on the manufacturing floor. Employee will be responsible for looking at all angles of parts in the machine and on pallets. This role routinely uses standard office equipment such as computers, phones, cameras, copiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must lift up to fifty (50) lbs. occasionally. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job DescriptionOverview Company Overview: Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement! Job Description Want to make extra $$ & work around another job/family needs? JOIN OUR GAME DAY EVENT TEAM AT HIGHMARK STADIUM IN BUFFALO, NY! Part-time & Flexible Scheduling! $18.00 an hour Allied Universal® Event Services is looking to hire Event Security. This position is responsible for checking bags, enforcing access control and implementing policies and procedures for the safety of the guests and owners, while providing superior customer service for the best guest experience. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned. • Assist in all aspects of event day preparation and execution., • Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue., • Screen guests during entry via bag searching, hand wand or metal detector, and ID verification., • Protect guests, staff, and venue ownership group assets by watching for security breaches at vital checkpoints., • Respond quickly to potential crowd control issues and provide escorts for unruly guests when ejections are warranted., • Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities and events., • Provide a positive experience for guests as they arrive at your facility entrance, aisle, concourse area or other location, • Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be 18 years of age or older., • Must have a high school diploma or equivalent. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. • As a condition of employment, candidate must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test; additional screening may be required if driving a customer or company owned vehicle., • Able to use good independent judgment and discretion., • Must be able to work overtime as needed., • Outstanding oral and written communication skills. PERKS AND BENEFITS: • Part-time flexible scheduling under 30 hours/week that fit with your personal life goals, • 401(k), • Sick Pay, • Ongoing paid training programs and career growth opportunities, • Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1701477

Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. Must be available for all shifts (1st,2nd,3rd). Must be available for weekends and holidays. Sign-on Bonus: $10,000 SUMMARY: Installs, maintains, and repairs machinery, equipment, physical structures, and pipes, electrical and hydraulic systems by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Listens for unusual sound from machines or equipment to detect malfunction and discusses machine operation variations with operators, supervisors or other maintenance workers to diagnose problem and repair machine., • Required to have Respirator and Confine Space entry qualifications., • Shuts down machine or equipment and “Locks Out” all energy sources after starting repairs. Installs new or repaired parts. Tests to ensure proper operation., • Must have 70e and Lock Out/Tag Out Training., • Cleans and lubricates shafts, bearings, gears, and other parts of machinery according to company procedures or schedules while maintaining Equipment PM’s., • Sets up and operates machine tools such as; grinder, drill (to repair or fabricate machine parts), jigs, lathe and fixtures., • Installs and repairs electrical wiring and electrical and/or electronic components on machinery and equipment., • Lays out, assembles, installs, repairs, troubleshoots and maintains pipe systems and related hydraulic and pneumatic equipment., • Repairs and replaces gauges, valves, pressure regulators, and related equipment., • Must have experience in rebuilding pumps, motors as well as operating a cutting torch for welding/burning and rigging equipment., • Maintains the chemical pumps and CIP Systems., • Repairs and maintains the physical condition of the facility, e.g.:, • May have to fabricate and/or repair counters, benches, walls, partitions, racks and other structures as deemed necessary., • Installs, programs and repairs automated machinery and equipment such as programmable controllers, pumps, separators, homogenizers, packaging machines, compressors, refrigeration systems and other equipment as needed and trained to repair., • Must maintain a record of HVAC PM’s and operations., • Required to be a Refrigeration System Operator (Classes I & II), operate Boilers and Air Compressors Stationary Engineers license is desirable., • Troubleshoots PLC/Control System and calibrates chart recorder and the Level Probe and Pressure Sensor. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: • High school diploma or general education degree (GED) or one to three months related experience, training or equivalent combination of education and experience. Must be a minimum of 18 years of age. LANGUAGE SKILLS: • Ability to read and interpret work orders, safety rules, operating and maintenance instructions and procedure manuals., • Ability to fill out routine reports and correspondence., • Ability to speak effectively and convey information to other employees. MATHEMATICAL SKILLS: • Ability to add, subtracts, multiply, and divides in all units of measure using whole numbers. REASONING ABILITY: • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms above shoulder height, talk and hear, taste and smell. The employee may be required to climb ladders and/or balance., • The employee must regularly lift and/or move up to 55 pounds, and occasionally lift and/or move up to 100 pounds., • Specific vision abilities required by this job include close, distance, color and peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works near moving mechanical equipment; occasionally works in high places and is exposed to wet and/or humid conditions. May have to work with or be exposed to cleaning chemicals containing sodium hydroxide or phosphoric acid requiring personal protective equipment, per company regulations. Worker will be exposed to cold temperatures below 40 degrees F. The noise level in the work environment is usually moderate. Hearing protection is required. WORK SCHEDULES • The workweek could vary. May include Saturdays, Sundays or Holidays with a specific weekday or rotating day off. Four 10-hour days may also be scheduled. CONDITION OF EMPLOYMENT • Working safely, following all company policies and complying with all Federal, State and County regulations is a condition of employment. Pay: $29.64-$32.64/hr.* *The hourly rate as indicated in the CBA. The posted pay rate reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Job Description Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us. Who we are: Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, we’ve built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more. Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvement—and we’re proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve. Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy: • Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution, • Company-sponsored (paid) Life Insurance and Long-Term Disability, • Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/ID Protection, and Accident and Critical Illness Insurance, • Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation, • Retirement planning through the Company’s 401(k) with employer match Candidates must have a valid driver’s license to meet the essential functions of the job. JOB SUMMARY The HVAC Maintenance Mechanic is a skilled professional responsible for performing a wide range of HVAC, mechanical, and general maintenance tasks in support of Uniland Maintenance Company, Inc. and the Property Management Department. This role ensures safe, efficient, and fully operational facilities across Uniland’s portfolio and third-party managed sites. Responsibilities include responding to service requests, conducting preventive maintenance, and addressing emergencies. A primary focus of this role is ensuring operational performance and reliability of heating, ventilation, and air conditioning systems. With a strong emphasis on technical excellence, customer service, and professionalism, the HVAC Maintenance Mechanic upholds Uniland’s reputation for high-quality property management and tenant satisfaction. ESSENTIAL FUNCTIONS • Responds promptly and professionally to emergency, routine, curative, and preventive maintenance work orders, ensuring timely and thorough completion., • Performs skilled maintenance, diagnostics, and repairs on a variety of HVAC systems, including rooftop units, split systems, and heat pumps., • Identifies and resolves HVAC-related issues such as refrigerant leaks, electrical/control failures, mechanical malfunctions, and airflow problems, ensuring minimal disruption to tenants and operations., • Completes general facility maintenance tasks as needed, including basic plumbing, electrical, lighting, carpentry, and general repairs to support building operations., • Conducts property and equipment inspections during site visits; proactively identifies and initiates necessary maintenance or repair actions to uphold facility standards., • Maintains a clean, organized, and safe work environment; adheres to all safety protocols, regulatory standards, and company policies. Ensures full cleanup of work areas after each task., • Communicates professionally and courteously with tenants, vendors, and internal teams, demonstrating respect, discretion, and a commitment to exceptional service., • Accurately documents maintenance activities through work orders, refrigerant logs, equipment service records, and other required reports in accordance with compliance standards., • Operates and maintains HVAC tools and diagnostic equipment; reports any tools or equipment needing repair or replacement., • Drives company vehicles between various job sites in compliance with traffic laws and company policies; maintains vehicle cleanliness and readiness., • Participates in after-hours on-call rotation; responds to maintenance and HVAC-related emergencies in alignment with department protocols. OTHER DUTIES • Purchases and tracks HVAC and maintenance-related materials in accordance with company purchasing procedures and budget guidelines., • Assists with property readiness tasks such as inspections, turnover work, and coordination with the Property Management and Sales teams., • Engages in ongoing professional development and training to stay current with HVAC technologies, refrigerant regulations, and building maintenance best practices., • Actively participates in and contributes to any/all initiatives when requested and/or required. EDUCATION & EXPERIENCE • High School Diploma or GED required., • A minimum of three years of experience in HVAC installation, maintenance, and repair; general building maintenance experience also required., • Commercial property or multi-tenant facility experience strongly preferred., • At a minimum, OSHA 10-Hour Safety Certification is required or must be obtained., • EPA Section 608 Certification Universal required., • Completion of an HVAC trade school program or formal apprenticeship preferred., • Valid driver's license with a clean driving record required. KNOWLEDGE, SKILLS & ABILITIES • Strong working knowledge of building systems, including HVAC, plumbing, electrical, carpentry, and general facility maintenance., • In-depth understanding of commercial HVAC systems, including refrigeration cycles, thermostatic controls, variable air volume (VAV) systems, and rooftop units., • Comprehensive understanding of safety standards, building codes, refrigerant handling procedures, and best practices for HVAC and general maintenance work., • Familiarity with preventive maintenance software systems; experience with platforms such as Yardi is preferred., • Proficiency with, or the ability to learn, Building Management Systems (BMS), used to monitor and control HVAC equipment., • Proficient in the use of computers and mobile devices for work order management, timekeeping, and internal communication., • Experienced in using HVAC-specific tools such as manifold gauges, recovery machines, vacuum pumps, and electrical testers., • Skilled in diagnosing and resolving maintenance issues, particularly HVAC-related problems, with a focus on cost-effective and practical solutions., • Proficient in the safe operation of hand tools, power tools, diagnostic equipment, and general maintenance supplies., • Effective time management and organizational skills, with the ability to adapt to changing priorities., • Professional communication and interpersonal skills, with a strong emphasis on tenant and customer service., • Ability to perform maintenance and repair work across a variety of property types, including office, industrial, retail, and residential spaces., • Capable of working independently and managing tasks across multiple sites with minimal supervision., • Ability to read, interpret, and apply information from technical manuals, HVAC schematics, and diagrams., • Ability to accurately document work performed, complete required reports, such as refrigerant logs, and follow both written and verbal instructions., • Comfortable using tablets, mobile apps, or computer systems for receiving and managing tasks., • Demonstrates strong initiative, reliability, and a commitment to maintaining clean, safe, and functional properties., • Maintains professionalism, confidentiality, and represents the company with integrity in all interactions., • Willingness to work flexible hours and respond to after-hours emergency calls as part of an on-call rotation. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this position at multiple commercial properties. Reasonable accommodation may be made to enable individuals with disabilities to safely perform the essential functions. • Frequently required to stand, walk, bend, squat, crouch, kneel, twist, and reach (including overhead) for extended periods while performing repairs and preventive maintenance across multiple sites., • Regularly lifts, carries, pushes, and pulls tools, equipment, and materials; frequently up to 50 pounds and occasionally greater weights with assistance, carts, dollies, or other mechanical means., • Must be able to safely use and climb ladders of various classifications (including step ladders, straight/single ladders, extension ladders, and fixed ladders) and stairs; work from elevated surfaces (including roofs, lifts, and mezzanines); and access mechanical rooms, basements, crawlspaces, and other restricted or confined areas as job duties require., • Requires frequent use of hands and fingers for repetitive tasks such as gripping, pinching, turning, and manipulating small parts while operating hand and power tools, test instruments, valves, and controls; regular use of a phone/tablet for work orders and communication., • Visual acuity (near and distance) and hearing sufficient to diagnose equipment issues, read meters/gauges/prints, interpret written instructions and safety signage, and communicate effectively with tenants, vendors, and coworkers., • Work is performed across multiple commercial properties in varied environments including tenant-occupied spaces, common areas, loading docks, parking lots, rooftops, mechanical/electrical rooms, and outdoor areas; work may occur in all weather conditions., • Regular exposure to conditions typical of commercial maintenance work, which may include moving mechanical parts, electrical hazards, work at heights, confined spaces, vibration, dust, fumes, odors, cleaning chemicals/solvents, and moderate to high noise levels; required to wear appropriate PPE and follow all safety procedures., • Regularly travels between properties during the workday and operates a company vehicle to respond to work orders and emergencies; must be able to safely drive in varying traffic and weather conditions and comply with all driving safety protocols., • Must maintain a valid driver’s license and an acceptable driving record in accordance with company policy., • May be required to work evenings, weekends, and holidays and to participate in an on-call rotation; must be able to respond promptly to emergency calls, which may require travel to various properties outside of normal business hours., • Ability to sit for extended periods while driving and to frequently enter/exit a vehicle and carry tools and materials into and through commercial buildings, including navigating stairs and uneven surfaces. Uniland Development Company is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. Applicants must be legally authorized to work in the United States at the time of hire. No visa sponsorship is available for this position.

Job Description Candidates must have a valid driver’s license to meet the essential functions of the job. JOB SUMMARY The Maintenance Mechanic is responsible for delivering skilled maintenance and repair services in support of Uniland Maintenance Company, Inc., and the Property Management Department. This role ensures safe, functional, and well-maintained properties across both Uniland’s portfolio and third-party managed properties, by responding to service requests, completing scheduled preventive maintenance, and promptly addressing emergencies. The Maintenance Mechanic plays a key role in maintaining building systems, supporting tenant satisfaction, and representing Uniland with professionalism, technical expertise, and a strong commitment to quality service. ESSENTIAL FUNCTIONS • Responds promptly to all maintenance requests, including emergency, routine, curative, and preventive work orders with professionalism and thoroughness., • Travels between multiple properties to perform skilled maintenance and repairs on a variety of building systems, such as HVAC, plumbing, electrical, and general facilities., • Diagnoses and resolves maintenance issues accurately, ensuring repairs are completed timely with minimum disruption to tenants and business operations., • Maintains a clean and safe work environment, including thorough cleanup of work areas after each task, while adhering to all safety standards, regulations, and company policies., • Monitors property conditions during site visits and proactively reports or initiates service requests for any needed repairs or improvements., • Communicates professionally and courteously with tenants, vendors, and internal teams while maintaining confidentiality and upholding Uniland’s commitment to high-quality service., • Accurately completes documentation, including work orders, timecards, service logs, and other required reports., • Participates in after-hours on-call coverage and responds to emergency maintenance requests in accordance with departmental protocols., • Properly uses, secures, and maintains company tools, equipment, and inventory; promptly reports any repair or replacement needs. OTHER DUTIES • Operates company vehicles in compliance with all traffic laws and company policy; ensures vehicles remain clean, organized, and road-ready condition., • Actively participates in and contributes to any/all initiatives when requested and/or required., • Participates in ongoing training and professional development to stay current with evolving building systems, codes, and industry best practices., • Supports overall property condition by assisting with routine inspections, preparing vacant units for occupancy, and coordinating with the Property Management and Sales teams to ensure smooth operations., • Procures maintenance supplies as needed, following company procedures and ensuring accurate documentation of costs. EDUCATION & EXPERIENCE • High School Diploma or general education degree required., • A minimum of three years of experience in general building maintenance or a related skilled trade (e.g., HVAC, plumbing, electrical)., • Experience working in commercial, multi-tenant or property management environments preferred., • At a minimum, OSHA 10-Hour Safety Certification is required or must be obtained., • Valid driver's license with a clean driving record required. KNOWLEDGE, SKILLS & ABILITIES • Strong working knowledge of building systems, including HVAC, plumbing, electrical, carpentry, and general facility maintenance., • Strong understanding of applicable safety standards, building codes, and industry best practices for facility maintenance., • Familiarity with preventive maintenance software systems; experience with platforms such as Yardi is preferred., • Basic knowledge of computers and mobile devices for managing work orders, timekeeping, and communication., • Proficient in the safe and effective use of hand tools, power tools, diagnostic instruments, and general maintenance equipment., • Strong troubleshooting and diagnostic skills with the ability to implement practical, timely, and cost-effective solutions., • Strong communication and interpersonal skills with a focus on professionalism and customer service., • Effective time management and organizational skills with the ability to prioritize multiple tasks in a fast-paced work environment., • Ability to perform work across a variety of property types, including office, industrial, retail, and residential environments., • Ability to accurately complete documentation, maintain service records, and follow both written and verbal instructions., • Ability to work independently and manage responsibilities across multiple locations with minimal supervision., • Demonstrates initiative, reliability, and a strong commitment to maintaining clean, safe, and fully operational properties., • Maintains confidentiality when handling sensitive information and represents the company with integrity and professionalism., • Willingness to work flexible hours and respond to emergency calls as part of an on-call rotation. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this position at multiple commercial properties. Reasonable accommodation may be made to enable individuals with disabilities to safely perform the essential functions. • Frequently required to stand, walk, bend, squat, crouch, kneel, twist, and reach (including overhead) for extended periods while performing repairs and preventive maintenance across multiple sites., • Regularly lifts, carries, pushes, and pulls tools, equipment, and materials; frequently up to 50 pounds and occasionally greater weights with assistance, carts, dollies, or other mechanical means., • Must be able to safely use and climb ladders of various classifications (including step ladders, straight/single ladders, extension ladders, and fixed ladders) and stairs; work from elevated surfaces (including roofs, lifts, and mezzanines); and access mechanical rooms, basements, crawlspaces, and other restricted or confined areas as job duties require., • Requires frequent use of hands and fingers for repetitive tasks such as gripping, pinching, turning, and manipulating small parts while operating hand and power tools, test instruments, valves, and controls; regular use of a phone/tablet for work orders and communication., • Visual acuity (near and distance) and hearing sufficient to diagnose equipment issues, read meters/gauges/prints, interpret written instructions and safety signage, and communicate effectively with tenants, vendors, and coworkers., • Work is performed across multiple commercial properties in varied environments including tenant-occupied spaces, common areas, loading docks, parking lots, rooftops, mechanical/electrical rooms, and outdoor areas; work may occur in all weather conditions., • Regular exposure to conditions typical of commercial maintenance work, which may include moving mechanical parts, electrical hazards, work at heights, confined spaces, vibration, dust, fumes, odors, cleaning chemicals/solvents, and moderate to high noise levels; required to wear appropriate PPE and follow all safety procedures., • Regularly travels between properties during the workday and operates a company vehicle to respond to work orders and emergencies; must be able to safely drive in varying traffic and weather conditions and comply with all driving safety protocols., • Must maintain a valid driver’s license and an acceptable driving record in accordance with company policy., • May be required to work evenings, weekends, and holidays and to participate in an on-call rotation; must be able to respond promptly to emergency calls, which may require travel to various properties outside of normal business hours., • Ability to sit for extended periods while driving and to frequently enter/exit a vehicle and carry tools and materials into and through commercial buildings, including navigating stairs and uneven surfaces. Uniland Development Company is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. Applicants must be legally authorized to work in the United States at the time of hire. No visa sponsorship is available for this position.

Job Description The Maintenance Technician is responsible for the physical condition, maintenance, and repair of assigned residential communities. This position performs preventative, routine, emergency, and corrective maintenance activities to ensure that buildings, apartments, grounds, and equipment are maintained in a safe, functional, and attractive condition. The Maintenance Technician works closely with the Community Manager, residents, contractors, and vendors to support quality housing, regulatory compliance, resident satisfaction, and efficient property operations. Essential Job Functions: Property Maintenance and Operations • Perform routine, preventative, and emergency maintenance activities for assigned properties., • Diagnose and repair building systems, apartments, and equipment, including plumbing, carpentry, electrical systems, appliances, HVAC systems, painting, drywall, fire safety systems, security systems, and elevators, as applicable., • Receive, prioritize, complete, and document service requests in a timely manner., • Maintain accurate documentation of maintenance activities, repairs, inspections, and completed work orders., • Prepare vacant apartments for occupancy, including inspections, repairs, cleaning, and turnover activities., • Conduct final inspections of apartment turns prior to resident move-in., • Update vacancy status and communicate unit readiness to the Community Manager., • Inspect properties daily to identify maintenance concerns, safety hazards, liability risks, and curb appeal issues., • Maintain building exteriors, common areas, grounds, lighting, walkways, and other site features in a safe and presentable condition., • Perform groundskeeping and seasonal maintenance activities as required. Preventative Maintenance and Asset Management • Implement and maintain preventative maintenance schedules for building systems, equipment, vehicles, and tools., • Maintain sufficient inventory levels of maintenance supplies, equipment, and replacement parts required for routine repairs., • Assist in monitoring maintenance budgets and the responsible use of materials, utilities, and resources., • Inspect and maintain company tools, equipment, and vehicles in accordance with manufacturer recommendations., • Maintain records related to fixed assets, equipment inventories, permits, inspections, and preventative maintenance activities. Compliance and Safety • Perform duties in compliance with all applicable federal, state, and local laws, regulations, and safety requirements., • Maintain working knowledge of Fair Housing, Americans with Disabilities Act (ADA), OSHA, and affordable housing property requirements., • Support preparation for inspections conducted by HUD, USDA, DHCR, REAC, local municipalities, fire departments, ownership representatives, investors, and other regulatory agencies., • Report property incidents, accidents, injuries, emergencies, code violations, liability concerns, and safety issues to management immediately., • Maintain required permits, inspection records, and compliance-related documentation., • Ensure work areas, storage spaces, maintenance shops, and equipment areas remain organized and safe. Vendor and Contractor Coordination • Coordinate with contractors and vendors regarding property maintenance and repair activities., • Monitor contractor performance and verify completion of contracted work., • Assist with obtaining quotes, pricing, and competitive bids for maintenance supplies, services, and contracts., • Verify deliveries and maintain documentation related to maintenance purchases and supplier invoices. Resident Relations • Interact with residents in a professional, courteous, and service-oriented manner., • Respond to maintenance concerns and resident requests promptly and respectfully., • Support a positive living environment through effective communication and timely follow-up on maintenance issues., • Enforce community standards and property rules consistently and professionally. Administrative Responsibilities • Maintain accurate maintenance logs, inspection records, preventative maintenance schedules, and work order documentation., • Assist with annual operating budget planning and maintenance forecasting., • Attend required staff meetings, training sessions, and organizational meetings., • Follow all CDS Housing policies, procedures, and operational standards., • Perform other duties as assigned. Knowledge, Skills, and Abilities: • Working knowledge of residential building systems, preventative maintenance practices, and repair techniques., • Ability to diagnose maintenance issues and complete repairs efficiently and safely., • Strong organizational and time management skills with the ability to prioritize multiple tasks., • Strong customer service and interpersonal skills., • Ability to communicate effectively with residents, contractors, vendors, coworkers, and emergency personnel., • Basic computer proficiency and ability to utilize property management and work-order systems., • Mechanical aptitude and proficiency in the safe use of tools, equipment, and maintenance machinery., • Ability to work independently and exercise sound judgment in addressing maintenance and safety concerns. Education and Experience: • High School Diploma or GED required., • Minimum three (3) years of experience in residential maintenance, multifamily housing, facilities maintenance, construction, or a related field., • Experience working with plumbing, electrical systems, HVAC equipment, appliances, carpentry, drywall, painting, and general building maintenance required., • Experience in affordable housing, multifamily housing, or regulated residential communities preferred. All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with the approval of the Chief Executive Officer, in collaboration with Human Resources. Physical Requirements/Working Conditions: • Must possess a valid driver's license and vehicle insurance., • Ability to lift, move, and transport materials weighing up to 100 pounds., • Ability to walk, bend, stoop, kneel, climb stairs, and work in confined spaces., • Ability to work on ladders and at heights exceeding 20 feet., • Ability to work indoors and outdoors in varying weather conditions., • Ability to participate in on-call rotation and respond to after-hours emergencies as required., • Regular use of hand tools, power tools, equipment, and company-issued communication devices., • Ability to reach above shoulder level., • Ability to turn/twist upper body., • Able to use hand repetitive action for fine manipulating, keyboarding and typing. Corporate Qualifications/Expectations: • Adhere to all CDS Life Transitions, Inc. policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training by State regulations and CDS policy, • Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress. The listed range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1039.

Job DescriptionWe are looking for a Customer Service Representative to join a team in Tonawanda, New York for a Long-term Contract opportunity. This position is best suited for someone who enjoys helping customers, managing order-related inquiries, and providing dependable support in a fast-paced office setting. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to handle both phone-based and administrative tasks with professionalism. Responsibilities: • Respond to incoming customer calls and messages with timely, courteous, and accurate support., • Enter and update customer orders, account details, and service information in internal systems., • Assist customers with product, order, and general service questions while ensuring a positive experience., • Make outbound calls when follow-up is needed to confirm information, resolve issues, or provide status updates., • Coordinate with internal teams to address customer concerns and help move requests through to completion., • Use Microsoft Office and customer service platforms such as HubSpot to document activity and maintain organized records., • Support day-to-day office-based service operations while maintaining professionalism and attention to detail., • Perform occasional physical tasks, including lifting materials weighing up to 50 pounds when required.• Previous experience in customer service, call center support, or a similar client-facing role., • Ability to manage inbound and outbound calls with confidence and professionalism., • Experience with order entry and maintaining accurate customer records., • Working knowledge of Microsoft Office; familiarity with HubSpot is an advantage., • Strong communication skills and a positive, adaptable approach to customer interactions., • Valid driver’s license required., • Ability to work on-site in Tonawanda, New York in a business casual office environment.

Job Description Production Shift Leader Facility: Buffalo, NY General Description The Production Shift Leader is responsible for overseeing the daily activities of the shop floor ensuring maximum production is achieved. This is a hands-on position where they will be expected to spend the majority of the shift (90%) on the shop floor working with the Operators making certain proper production procedures are being followed, and quality product is being produced. Specific Duties • Ensure that all employees are following company safety policies (safety glasses, safety shoes, etc.)., • Ensure maximum production is being run on all machines for the shift he or she is leading., • Assist with running equipment as required., • Make sure all products produced on the shift meet quality standards., • Lead “5-Minute” meetings before the start of the shift., • Keep the plant clean and organized. Be sure all skids and trash are picked up every day., • Make sure all work areas are clean and set up for the next shift (ex. Areas are swept, trash is emptied, and rubber loaded)., • Supply employees with the materials they need to do their jobs (ex. Gloves, knives, pry bars, etc.)., • Train Operators on new production and quality procedures., • Ensure and validate employees are trained to complete their assigned tasks (I Do, We Do, You Do), • Conduct random workstation audits to ensure the operators are following procedures., • Make sure all Operators are at their machines making production at the start and end of their shift. Be sure Operators are at their workstations until the designated wash-up times., • Participate in problem solving activities and continuous improvement activities., • Participate in Lean kaizen events. Promote lean HPS concepts., • Mentor and discipline when required employees who are not fulfilling his or her job requirements., • Work overtime as required., • Follow instruction from APU Manager., • Communicate professionally with everyone in the plant, including office employees and shop floor employees., • Will maintain responsibilities of a Production Operator or otherwise assigned job description., • Monitor workplace operations for compliance with all environmental, health and safety rules and procedures and immediately respond to any non-conformances., • Perform risk assessments and consult with workers on environmental, health and safety issues. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications • Previous experience working in a production environment preferred., • Basic computer/PC skills are a plus., • Must be able to work in a non-airconditioned environment for a minimum of eight (8) hours per day., • Ability to hold confidentiality with sensitive information Physical Demands • The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully., • The employee frequently is required to stand; walk, talk and hear. The employee is occasionally required to climb or balance and stoop. A large degree of lifting (moderate to heavyweight), bending, squatting and maneuvering. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus., • This position is not substantially exposed to adverse environmental conditions., • The ability to work with chemicals in the proper environment and while wearing PPE. Personal Protective Equipment The following list of PPE is required while in the manufacturing area: • Safety Glasses conforming to ANSI Z87.1 or higher, • Steel Toe Safety Shoes conforming to OSHA General Industry Standards 29 CFR 1910, • Hearing protection conforming to OSHA General Industry Standards 29 CFR 1910, • The ability to wear a full or half face respirator conforming to OSHA General Industry Standards 39 CFR 1910.134, • Additional PPE may be required depending on the department Hutchinson Industries, Inc. is an equal opportunity employer. This is a non-exempt position. Hutchinson Industries, Inc. reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between Hutchinson Industries, Inc. nor the employee, and either one may terminate employment without notice at any time.

Job Description We are searching for friendly and energetic full-time Shift Supervisors at our locations in Williamsville, NY for mornings (6am-2pm) & afternoons (1pm-9pm) to ensure that all restaurant operations run smoothly. Your responsibilities will include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining a clean, well-run restaurant. To be successful as a Shift Supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Shift Supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. Summary/Objective: Reporting to the Restaurant Manager(s) is responsible for managing restaurant shift operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing hourly employees, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. Job Description The following job description generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Minimum Job Entry Requirements: • High school diploma or GED (must be at least 18 years of age), • Minimum of 3 months previous food service management experience, • ServSafe Manager Certified, • Strong problem-solving, organization, and time management skills, • Excellent knowledge of Tim Hortons products and procedures, • Action and results-oriented mindset, • Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening, • Excellent communication skills (written, verbal, composure) Responsibilities & Tasks: Customer Service: • Lead by example in demonstrating and reinforcing positive customer service behaviors, • Respond to customer service complaints, resolving problems, and turning negative situations into positive ones, • Assist in scheduling staff breaks and tasks to maintain high Tim Hortons standards throughout the day, • Be flexible on the floor to troubleshoot and address any issues as needed People Management: • Pre-screen and interview employees to fill various openings, • Support the restaurant's training program and ensure employees have the necessary tools and support, • Supervise the performance of hourly employees during shift, ensuring alignment with company policies and taking corrective action when necessary • Stay updated on health and safety regulations and employment legislation, • Provide ongoing performance feedback to management about any issues with operations. Driving Sales: • Ensure proper merchandising of products, • Promote the principles of REV standards, • Evaluate and focus on areas requiring greater performance from employees Operational Analysis: • Maintain a productive and safe work environment, following all company operating, food safety, security, health andsafety, and employment standards, • Monitor food flow and equipment maintenance to serve safe food to customers, • Stay informed of new information through available resources, • Monitor and promptly respond to company email messages Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items oversee and train hourly employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate office equipment and cash register system requiring repetitive hand movement and fine coordination including use of a computer keyboard and electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. For full-time position, Shift Supervisors are expected to work a minimum of 37.5 hours per week. The maximum number of hours is generally 40, unless over-time is approved by a District Supervisor. For part-time positions, Shift Supervisors are expected to work a minimum of 16 hours per week and a maximum of 39 hours per week. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : START ON A CAREER PATH THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Rental Sales Management Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career. Rental Location - Tonawanda, NY Work Schedule - Monday through Friday 1st Shift! Bachelor's Degree Required Job Summary This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building. We allow you to carve out your own career path and promote from within , based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares! You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America (http://newsroom.ryder.com/news/news-details/2023/Newsweek-Names-Ryder-One-of-Most-Trustworthy-Companies-in-America/default.aspx) by Newsweek , America's Best Large Employers (http://newsroom.ryder.com/news/news-details/2023/Ryder-Named-Among-Forbes-Americas-Best-Large-Employers-for-2023/default.aspx) by Forbes , World's Most Admired Companies (https://investors.ryder.com/news-events/News-Releases/news-details/2023/Ryder-Named-Among-FORTUNE-Magazines-Worlds-Most-Admired-Companies-for-11th-Consecutive-Year/default.aspx) by Fortune Magazine , Top Company for Women to Work for in Transportation (http://newsroom.ryder.com/news/news-details/2023/Ryder-Named-a-Top-Company-for-Women-to-Work-For-in-Transportation/default.aspx) by Women in Trucking, Overdrive Award (http://newsroom.ryder.com/news/news-details/2023/Ryder-Receives-2022-Overdrive-Award-from-General-Motors/default.aspx) by General Motors , Food Logistics' Top 3PL Award (https://newsroom.ryder.com/news/news-details/2023/Ryder-Named-Among-Food-Logistics-Top-3PL--Cold-Storage-Providers-to-Food--Beverage-Industry-for-11th-Consecutive-Year/default.aspx) by SDC EXEC , Reader's Choice Excellence Awards by Inbound Logistics , & Top Women to Watch in Transportation (https://investors.ryder.com/news-events/News-Releases/news-details/2023/Ryder-Leaders-Recognized-as-Top-Women-to-Watch-in-Transportation-in-2023/default.aspx) . We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with Supplier Environmental Excellence Award . https://www.youtube.com/watch?v=usBbl6L1V6E https://www.youtube.com/watch?v=b24PFgxvVS0 Essential Functions • Handling the sales and process for inbound calls as well as outbound solicitation, • Maintain current and accurate data within the company's marketing database, • Responsible for generating rental, lease and used vehicle sales leads, • Manage all rental asset processes to include Vehicle Pm and cleanliness standards, • Meet overall Ryder market share by successfully executing the sales and marketing initiatives, • Maintain compliance with company, local, state, federal and other regulatory agencies, • Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base Additional Responsibilities • On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor., • Performs other duties as assigned. Skills and Abilities • Strong verbal and written communication skills, • Excellent communication and interpersonal skills, • Possesses flexibility to work in a fast paced, dynamic environment, • High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), • Ability to work independently and as a member of a team, • Detail oriented with strong follow-up practices, • Possess a high degree of common sense and the aptitude to learn quickly, • Ability to relocate in the region/US at the conclusion of the training program, • Must be computer literate intermediate required Qualifications • Bachelor's degree required business administration or similar related degree, • One (1) year or more customer service with issues resolution experience preferred, • Must be computer literate intermediate required Travel None DOT Regulate No #LI-JM #INDexempt #FB Job Category: Operations and Support Our Culture & Commitment : At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: Maximum Pay Range: Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . #wd

Job DescriptionJob Description CUSTOMER SERVICE REPRESENTATIVE We are very actively recruiting individuals seeking jobs during this time! We are seeing an increase in business and the need for more individuals to be a part of our team. Come join our team and be a beacon of comfort for your community!! DOMINO'S PIZZA - ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Did you know that 90% of all Domino's Pizza franchisees started working in a store? We are committed to promoting from within. Many of our team members began their careers as Customer Service Reps and today are successful business owners. From CSR to Management, General Manager to Supervisor, Supervisor to Director of Operations or Franchise Owners, our stores offer a world of opportunity! DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS AND DUTIES · Operate All Equipment · Prepare Product to Standard Specifications · Clean Equipment and Facility Daily · Work to a Schedule · Perfect Image and adherence to standards · Great Customer Service · Attendance & punctuality, Transportation to/from work · Store cleanliness · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Ability to enter information into digital systems using a computer keyboard or touch screen BENEFITS · Systematic Training and Potential Management Development · Flexible Schedule · Meal Discounts · Group Health Insurance (eligibility requirements) WORK CONDITIONS Exposure to · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas · Sudden changes in temperature in work area and while outside · Fumes from food odors · Exposure to cornmeal dust · Cramped quarters including walk-in cooler · Hot surfaces/tools from oven up to 500 degrees or higher · Sharp edges and moving mechanical parts TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · Standing: Most tasks are performed from a standing position · Walking short distances for short durations · Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team members Deliveries may include cases of ingredients and supplies weighing up to 50 pounds. Cases are usually lifted from floor and stacked onto shelves up to 72" high Qualifications Must be older than 18. Must be available to work between 3-11. Must be available to work Saturday/Sunday OR every other weekend. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Description CUSTOMER SERVICE REPRESENTATIVE We are very actively recruiting individuals seeking jobs during this time! We are seeing an increase in business and the need for more individuals to be a part of our team. Come join our team and be a beacon of comfort for your community!! DOMINO'S PIZZA - ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Did you know that 90% of all Domino's Pizza franchisees started working in a store? We are committed to promoting from within. Many of our team members began their careers as Customer Service Reps and today are successful business owners. From CSR to Management, General Manager to Supervisor, Supervisor to Director of Operations or Franchise Owners, our stores offer a world of opportunity! DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS AND DUTIES · Operate All Equipment · Prepare Product to Standard Specifications · Clean Equipment and Facility Daily · Work to a Schedule · Perfect Image and adherence to standards · Great Customer Service · Attendance & punctuality, Transportation to/from work · Store cleanliness · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Ability to enter information into digital systems using a computer keyboard or touch screen BENEFITS · Systematic Training and Potential Management Development · Flexible Schedule · Meal Discounts · Group Health Insurance (eligibility requirements) WORK CONDITIONS Exposure to · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas · Sudden changes in temperature in work area and while outside · Fumes from food odors · Exposure to cornmeal dust · Cramped quarters including walk-in cooler · Hot surfaces/tools from oven up to 500 degrees or higher · Sharp edges and moving mechanical parts TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · Standing: Most tasks are performed from a standing position · Walking short distances for short durations · Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team members Deliveries may include cases of ingredients and supplies weighing up to 50 pounds. Cases are usually lifted from floor and stacked onto shelves up to 72" high Qualifications Must be older than 18. Must be available to work between 3-11. Must be available to work Saturday/Sunday OR every other weekend. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About Us: At Concept Logistics, we’re a people-first logistics company with decades of industry experience and a passion for doing things the right way. Since 1988, we’ve built strong partnerships by delivering smart, customized transportation solutions and supporting the people who make it all happen. We value innovation, integrity, and continuous growth. Join us and be part of a team where your ideas and contributions truly matter. Job Summary: As a Shipper Representative, you will be responsible for managing customer relationships and securing freight opportunities from both new and existing customers. This role leads a team of Carrier Representatives and Load Planners, oversees shipper operations, and serves as the primary escalation point for customer and operational issues. You will work closely with customers to understand their shipping needs while ensuring your team executes shipments efficiently and delivers a high level of service. Benefits and Perks: • Stable work/life balance with consistent hours., • Benefits package that includes medical, dental, and vision insurance and 401(k) with employer contributions., • Paid time off, including major holidays and your birthday., • Incentive opportunities., • Great company culture – team environment, supportive leadership, company events, inclusive atmosphere, and MORE!, • Career growth and advancement opportunities., • Casual dress code. Duties and Responsibilities: • Work directly with customers to discuss shipping needs, transportation options, and pricing to secure and grow freight volume., • Build and maintain strong customer relationships to support long-term partnerships and account growth., • Create and maintain account plans, identify opportunities within customer networks, and ensure accurate load entry and shipment details., • Collaborate with the Sales team on new business acquisition and onboarding of new customers., • Lead, manage, and support a truck load team to ensure efficient freight coverage and execution., • Manage daily workflow within the team to ensure loads are booked, covered, and tracked accurately and on time., • Serve as the escalation point for customer, carrier, and operational issues raised by team members., • Coach, develop, and support team members to promote strong performance, growth, and engagement., • Ensure a positive, productive, and professional team environment., • Work closely with the TL Operations Manager to align team performance with operational goals and service expectations., • Promote an environment that supports diversity and reflects the company brand, • Other duties as necessary or assigned. Note: This list is not intended to be all-inclusive and may be updated as business needs evolve. Qualifications and Skills: • 2+ years of experience in the supply chain/logistics industry is required., • Prior experience leading or supervising a team strongly preferred., • Ability to negotiate, persuade, and motivate others., • Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment., • Excellent problem solving and analytical skills., • Ability to develop and maintain professional working relationships. Salary: $50,000 - $65,000 per year based on experience. With competitive incentive opportunities. Equal Employment Opportunity: Concept Logistics is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic.

Job Description WHY WORK FOR US? In the hospitality business, our focus is on making a difference in the lives of our guests and employees. We care about the well-being of our employees and strive to provide a full comprehensive, competitive benefits plan to provide for you and your family’s needs. We offer a flexible schedule, friendly and supportive work environment, opportunities for training and career advancement, employee discounts and so much more! This role requires weekend, holiday, early morning and/or late evening availability. This is a part-time on- call position with variable hours based on availability and business needs. Flexibility with scheduling is essential to support hotel operations and respond to changing staffing demands. JOB SUMMARY The Banquet Set-up Staff plays a vital role in creating exceptional guest experiences during a wide range of events, including weddings, corporate meetings, social gatherings, and banquet functions. This role is responsible for setting up event spaces and service stations according to the banquet event order, ensuring all required equipment and service ware are in place before service begins, and promptly breaking down and clearing items after events to support efficient cleanup and reset. ESSENTIAL FUNCTIONS • Review banquet event orders and prepare event spaces with the required tables, chairs, linens, staging, dance floors, podiums, and other equipment based on function specifications., • Arrange service ware, buffet tables, beverage stations, and support areas according to the event plan to promote smooth and efficient service., • Set up banquet rooms and meeting spaces accurately and on time, ensuring room appearance meets hotel standards and client expectations., • Coordinate with banquet servers, culinary staff, and supervisors to confirm readiness for service and address last-minute setup changes., • Transport, place, and remove chinaware, glassware, silverware, tables, chairs, and banquet equipment safely and efficiently., • Break down event spaces after functions, remove used service ware and equipment, separate linens, and return items to designated storage or wash areas., • Maintain cleanliness and organization of banquet rooms, service corridors, storage areas, and back-of-house spaces before, during, and after events., • Clean and dry floors, remove debris promptly, and address spills or hazards to help prevent slip, trip, and fall incidents., • Use approved cleaning products and follow sanitation and safety procedures when performing setup, breakdown, and cleaning tasks., • Attend required meetings and trainings and perform other banquet support duties as assigned. OTHER DUTIES • Work collaboratively with other departments and team members to support successful event execution and an excellent guest experience., • Report maintenance deficiencies, safety hazards, accidents, or injuries promptly to management., • Follow all safety procedures and recognize and respond appropriately in emergency situations., • Follow Personal Protective Equipment (PPE) requirements and report defective, damaged, or missing PPE to management., • Maintain a clean, professional uniform and appearance in accordance with hotel standards., • Perform other duties as assigned. EDUCATION & EXPERIENCE • High school diploma or equivalent preferred., • Prior banquet, hospitality, food and beverage, event setup, or related experience preferred., • Previous experience working in a fast-paced, guest service environment preferred. KNOWLEDGE, SKILLS & ABILITIES • Ability to read and follow banquet event orders, room diagrams, setup instructions, and supervisor direction., • Knowledge of banquet room setup styles, service flow, and event support procedures preferred., • Ability to work efficiently under time constraints and adapt to changing event needs., • Strong teamwork, communication, and organizational skills., • Ability to safely handle, move, and store banquet equipment, furniture, and service items., • Ability to provide courteous, professional service and interact effectively with guests, coworkers, and management., • Ability to work flexible shifts, including evenings, weekends, holidays, and extended hours based on event schedules., • Ability to consistently report to work on time and maintain dependable attendance. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Prolonged standing and walking throughout event setup, service support, breakdown, and cleanup., • Frequent bending, stooping, kneeling, crouching, twisting, reaching, grasping, and repetitive hand motions., • Frequent lifting, carrying, pushing, and pulling of tables, chairs, linens, dishes, and banquet equipment up to 50 lbs., • Ability to safely move banquet furniture and equipment, • Work environment includes indoor banquet rooms, kitchens, storage areas, loading/service corridors, and exposure to wet floors, food and beverage spills, and cleaning chemicals., • Moderate to high noise levels may occur during event setup, service, breakdown, and equipment movement., • Frequent speaking and listening required to communicate with team members, supervisors, and guests., • May require use of carts, dollies, and step stools in accordance with safety procedures. Uniland Hospitality is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. Applicants must be legally authorized to work in the United States at the time of hire. No visa sponsorship is available for this position.

Job Description Job Description Job Title: Assistant Property Manager Department: Office Reports to: Property Manager FLSA Status: Non-Exempt Job Summary: The Assistant Property Manager, under the supervision of the Property Manager, is entrusted with the upkeep of daily asset operations. This includes team management, ensuring compliance with Federal, State, and Local Laws, overseeing property finances, while fostering brand awareness. Supervisory Responsibilities: This role does not require supervisory duties. Essential Job Duties/Responsibilities: • Perform all related tasks necessary for completing apartment rentals up to and including move-ins, lease renewals, and resident insurance., • Promptly and appropriately address any actions affecting the property, including but not limited to on-call emergency situations, to ensure the safety of both property and residents., • Assist in the collection and processing of rental payments., • Conduct follow-up for delinquencies., • Provide support for property operations in the absence of Property Manager., • Assist with administrative tasks associated with reporting., • Conduct property inspections to ensure accuracy, appearance, and safety standards are met, covering site files, interior/exterior of buildings, building systems, and rentable spaces., • Promptly report and document any incidents occurring on the property to the supervisor, addressing safety concerns and implementing risk mitigation measures as necessary., • Comprehend and ensure adherence to all governing regulations, codes and laws, as well as regulations from state and local authorities., • Foster positive resident relations through prompt and thorough responses to resident concerns., • Assist with scheduling tours with prospective residents., • Ensure records are maintained promptly and in an organized manner., • Attendance and successful completion of advanced education courses and seminars, as well as participation in local professional activities, may be necessary., • Accurately translate resident information to prepare lease documents and professional communications., • Handle confidential and sensitive information regarding residents with discretion., • Record all residence correspondence., • Perform other related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High school diploma or general education degree (GED); and 2-4 years related to management experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read and interpret documents such as safety rules, legal agreements, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly in a controlled climate environment. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Certifications, Licenses & Registrations: Must have a valid driver's license, a good driving record, and auto insurance. Competencies: • Adaptability: Adapts to change, open to new ideas and responsibilities., • Communication: Communicates well in both oral and written formats., • Computer Skills: Skilled in computers, takes advantage of new technologies, learns new tools, uses technology to enhance job performance., • Dependability: Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record., • Ethics: Honest, accountable, maintains confidentiality., • Initiative: Takes action, seeks new opportunities, strives to see projects to completion., • Innovation: Creative, offers new ideas, risk-taker, amenable to change., • Interpersonal Skills: Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback., • Job Knowledge: Understands facets of the job, aware of duties and responsibilities, keeps job knowledge current., • Organizational Skills: Information organized and accessible, maintains an efficient workspace, manages time well., • Problem Solving: Strives to understand contributing factors, works to resolve complex situations., • Productivity: Manages workload, works efficiently, meets goals and objectives., • Quality: Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve products/services., • Results Driven: Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement., • Teamwork: Accountable to the team, works to meet established deliverables, appreciates the view of team members, respectful.

Job Description Summary: The Community Manager is responsible for the overall operation, regulatory compliance, financial performance, and resident occupancy of an assigned affordable housing community or portfolio of communities. The Community Manager ensures that property operations are conducted in an efficient, cost-effective, and resident-focused manner while maintaining compliance with all applicable federal, state, and local regulations, company policies, and affordable housing program requirements. This position oversees leasing activities, resident relations, rent collection, property administration, regulatory compliance, budget management, and coordination of maintenance operations. The Community Manager works collaboratively with residents, vendors, regulatory agencies, and internal departments to support safe, well-maintained, and sustainable housing communities. Essential Job Functions: Property Operations • Oversee the daily operations of assigned properties to ensure safe, efficient, and effective community management., • Ensure compliance with all company policies, regulatory requirements, and affordable housing program guidelines., • Conduct routine property inspections to evaluate building conditions, curb appeal, common areas, and overall community standards., • Monitor occupancy levels and implement strategies to minimize vacancies and support resident retention., • Conduct property tours and assist with resident orientation, move-ins, and move-outs., • Complete move-out documentation and oversee security deposit administration in accordance with company procedures and regulatory requirements. Financial Management: • Assist in the development and administration of property operating budgets., • Monitor expenses and manage community operations within approved budget parameters., • Collect and process rental payments in accordance with company policies and affordable housing program requirements., • Review, verify, and approve invoices for payment., • Maintain accurate financial records and prepare required operational and financial reports. Resident Relations and Leasing: • Foster positive relationships with residents and promote a respectful, service-oriented community environment., • Address resident concerns and inquiries in a timely and professional manner., • Enforce lease agreements, community standards, and occupancy requirements consistently and fairly., • Support resident retention efforts through effective communication and responsive service., • Ensure all leasing and occupancy activities comply with Fair Housing requirements and applicable regulations. Affordable Housing Compliance: • Maintain full compliance with all federal, state, and local housing regulations and applicable affordable housing program requirements., • Ensure resident files are complete, accurate, and audit-ready at all times., • Prepare for and participate in regulatory audits, agency reviews, inspections, and monitoring visits., • Monitor compliance related to income certifications, recertifications, reasonable accommodations, Fair Housing requirements, and other program requirements., • Maintain required documentation and records in accordance with agency and company standards. Maintenance Coordination: • Provide oversight and coordination of maintenance activities to ensure community standards are maintained., • Partner with maintenance personnel to ensure work orders, preventative maintenance activities, inspections, vendor services, and contract obligations are completed timely and effectively., • Monitor apartment inspections and turnover processes associated with move-ins and move-outs., • Communicate maintenance concerns and capital improvement needs to leadership as appropriate. Staff Leadership and Administration: • Supervise and provide direction to administrative and maintenance personnel assigned to the community., • Communicate effectively with residents, staff, vendors, contractors, and agency representatives., • Prepare and distribute reports requested by District Manager, Accounting, and other departments., • Maintain accurate records and documentation related to property operations., • Perform other duties as assigned Knowledge, Skills, and Abilities: • Knowledge of affordable housing programs, property management practices, and Fair Housing requirements., • Strong organizational, time management, and prioritization skills., • Ability to manage multiple assignments and competing priorities effectively., • Excellent interpersonal, customer service, and communication skills., • Strong attention to detail and ability to maintain accurate records., • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint., • Ability to exercise sound judgment, maintain confidentiality, and work independently., • Ability to participate in an on-call rotation and respond to emergency situations as required. Education and Experience: • High School Diploma or GED required., • Associate degree, real estate coursework, or related post-secondary education preferred., • Minimum three (3) years of experience in property management, affordable housing, multifamily housing, leasing, or a related field., • Supervisory experience preferred., • Equivalent combinations of education and experience may be considered, except where prohibited by applicable laws or regulations. Certifications The following certifications are required or must be obtained within established timeframes: • Accredited Resident Manager (ARM), Certified Manager of Housing (CMH), or equivalent professional designation., • Certified Occupancy Specialist (COS) for affordable housing communities., • STAR Certification., • New York State Notary License within six (6) months of hire. All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with the approval of the Chief Executive Officer, in collaboration with Human Resources. Physical Requirements/Working Conditions: • Must possess a valid driver's license and vehicle insurance., • Must be able to walk properties, climb stairs, inspect apartments and common areas, and occasionally lift or move items weighing up to 50 pounds., • Use of company-issued communication devices may be required., • Sedentary working environment, • Ability to reach above shoulder level., • Ability to turn/twist upper body., • Able to use hand repetitive action for fine manipulating, keyboarding and typing. Corporate Qualifications/Expectations: • Adhere to all CDS Life Transitions, Inc. policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training by State regulations and CDS policy, • Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress. The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, skills, required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the direction of the employer. The listed range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1039.

Manufacturing Engineer - New Product Introduction Engineer\n \n \nReports To: Manufacturing Engineering Manager\n \n \nDepartment: Operations / Manufacturing Engineering\n \n Position Summary\n \n \nThe New Product Industrialization Engineer is responsible for leading the transition of new products from design and development into full-scale manufacturing. This role serves as the key interface between Product Engineering, Manufacturing, Supply Chain, Quality, and Operations to ensure products are designed for manufacturability, assembled efficiently, and launched successfully while meeting safety, quality, delivery, and cost requirements.\n \n \nThe engineer will drive manufacturing readiness activities, develop production processes, coordinate equipment and tooling requirements, and support initial production builds through successful ramp-up to volume manufacturing.\n \n What will you do?\n \n Key Responsibilities\n \n New Product Introduction (NPI)\n \n\n • Lead manufacturing industrialization activities for new product launches.\n, • Participate in cross-functional product development teams from concept through production release.\n, • Develop and execute manufacturing launch plans and readiness assessments.\n, • Coordinate prototype, pilot, and production validation builds.\n, • Establish manufacturing strategies to support product cost, quality, and delivery targets.\n\n \n Manufacturing Process Development\n \n\n • Design and implement efficient manufacturing and assembly processes.\n, • Develop process flow diagrams, work instructions, and standard operating procedures.\n, • Determine labor, tooling, equipment, and facility requirements.\n, • Conduct time studies and line balancing activities.\n, • Support automation and process optimization initiatives.\n\n \n Design for Manufacturing (DFM)\n \n\n • Collaborate with Product Engineering to ensure designs support manufacturability and assembly efficiency.\n, • Identify and resolve manufacturing risks during product development.\n, • Lead Design for Manufacturing and Design for Assembly reviews.\n, • Recommend design changes that improve quality, cost, reliability, and throughput.\n\n \n Production Launch & Validation\n \n\n • Lead product validation activities as required.\n, • Coordinate process qualifications and capability studies.\n, • Support manufacturing trials and process validation activities.\n, • Drive closure of launch-related issues and corrective actions.\n\n \n Tooling and Equipment Management\n \n\n • Define manufacturing equipment and tooling requirements.\n, • Support specification, procurement, installation, and validation of production equipment.\n, • Coordinate with suppliers and internal resources to ensure launch timing requirements are met.\n, • Manage capital projects associated with new product introductions.\n\n \n Quality and Continuous Improvement\n \n\n • Support PFMEA development and control plan creation.\n, • Drive root cause analysis and corrective action implementation.\n, • Monitor launch metrics and production performance.\n, • Identify opportunities to improve safety, quality, productivity, and cost.\n\n \n Cross-Functional Leadership\n \n\n • \n \n, • Serve as primary manufacturing representative during product development.\n, • Collaborate with Quality, Supply Chain, Production, Product Engineering, Maintenance, and Procurement teams.\n, • Communicate project status, risks, and mitigation plans to leadership.\n, • Support customer and supplier technical discussions related to manufacturing readiness.\n \n\n What qualifications will make you successful?\n \n Required Qualifications\n \n\n • Bachelor's degree in Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or related engineering discipline.\n, • 5-10 years of experience in manufacturing engineering, industrialization, new product introduction, or production launch environments.\n, • Experience leading manufacturing launches from prototype through production.\n, • Knowledge of manufacturing processes, assembly systems, and production equipment.\n, • Experience with Lean Manufacturing principles, Kaizen methodology, and continuous improvement methodologies.\n, • Strong project management and cross-functional leadership skills.\n, • Excellent problem-solving, communication, and organizational abilities.\n\n Preferred Qualifications\n \n\n • Experience in highly regulated or high-volume manufacturing environments.\n, • Knowledge of APQP, PPAP, PFMEA, Control Plans, and MSA.\n, • Experience with automation and production line design.\n, • Six Sigma Green Belt or equivalent certification.\n, • Project Management certification (PMP or similar).\n, • Experience with ERP and MES systems.\n, • Proficiency with CAD software and manufacturing simulation tools.\n\n \n Success Measures\n \n\n • On-time product launches\n, • Manufacturing readiness achieved prior to SOP (Start of Production)\n, • Achievement of quality and scrap targets during launch\n, • Successful ramp-up to planned production rates\n, • Reduction in launch-related manufacturing issues\n, • Achievement of cost and productivity targets\n, • Customer launch success and satisfaction\n\n \nAt Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.\n \n \nOur Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.\n \n \nFor this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.\n \n \nSchneider Electric is there when it matters most to you\n \n \nOur Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:\n \n \nCare for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.\n \n \nInvest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.\n \n \nGrow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.\n \n \nTeam Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.\n \n \nSupport Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.\n \n Looking to make an IMPACT with your career?\n \n \nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\n \n \nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\n \n \nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\n \n \nBecome an IMPACT Maker with Schneider Electric - apply today!\n \n \n€40 billion global revenue\n \n+9% organic growth\n \n150 000+ employees in 100+ countries\n \n \nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\n \n \nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \n \n \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n \n \nSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Job Description Auto-Chlor System is seeking a motivated, results-driven Outside Sales Representative focused exclusively on developing new business within the hospitality industry throughout the Buffalo and Rochester markets. This is a true hunter sales role. Your job is simple: get into the market, meet decision-makers, uncover opportunities, and win new business. What We Offer $40,000 base salary with uncapped commissions! • 1st year expected earnings between $75,000 - $85,000., • Consistent schedule: Monday-Friday, 8am-5pm with flexibility. Extensive paid sales and product training. Company vehicle, mobile phone, and gas card. Medical, dental, vision, and life insurance. 401(k) plan and profit sharing. Paid vacation, holidays, and sick leave. Long-term career growth with an established company. What You’ll Do • Prospect and develop new hospitality accounts throughout the Buffalo and Rochester markets, • Spend your days calling on restaurants, bars, hotels, country clubs, breweries, entertainment venues, schools, and other foodservice operations, • Build relationships with owners, operators, chefs, general managers, and other key decision-makers, • Conduct in-person sales presentations and equipment demonstrations, • Manage your sales pipeline from initial prospecting through close, • Consistently identify new opportunities and drive territory growth What Makes This Role Different • Pure new business development – this is a true hunter sales position, • Hospitality-focused territory – your prospects are businesses you see and interact with every day, • Large territory with significant opportunity across Buffalo, Rochester, and surrounding communities, • Independent work environment – after training, you’ll manage your own territory and daily schedule, • Start from home – most days will begin from your home after heading into the field, • Spend your time face-to-face with prospective customers, not sitting behind a desk, • Opportunity to earn uncapped commissions based on your ability to develop and close new business, • Represent an established company with decades of experience serving the hospitality industry Who We’re Looking For We’re looking for someone who is self-motivated, competitive, persistent, and comfortable walking through the front door of a business and starting a conversation. You should enjoy being out in the market, meeting people, creating your own opportunities, and building relationships. This isn't an account-management position where you're waiting for leads or maintaining an existing book of business — your focus is finding and closing new customers. Previous outside sales experience is preferred, but we’re equally interested in individuals with a strong work ethic, confidence, and a genuine desire to build a career in sales. Join Auto-Chlor System and help us build the next phase of our growth across Western New York.

Job Description Field Supervisor Momentum Environmental provides industrial cleaning, waste management, emergency response and remediation services. The Supervisor leads field teams that execute those services and is responsible for the execution of all tasks associated with project or service execution. The Supervisor is the primary leader of branch field teams and works closely with finance and senior leadership to ensure profitability of the business and progress toward the company’s strategic goals. The Supervisor reports to the Director of Operations (Director) and is responsible for a wide variety of health and safety, operational, sales and technical functions. The Supervisor leads individual operations teams in the safe and profitable execution of environmental, industrial, and waste services. Essential Responsibilities • Plays an active role in the Company’s Health and Safety management system including hazard communication, tracking, near miss documentation, audits, and training., • Provides field leadership and project management support to the crews of all service lines and is responsible for the scope, schedule, and budget for all service engagements., • Manages all elements of scheduled and emergency projects and serves as a resource in the field as conditions dictate., • Works directly with Directors, Project Managers and Vice Presidents to ensure field crews properly equipped from a staffing and equipment standpoint., • Maintains responsibility for the financial health of all projects and service engagements and regularly uses data to support decision making., • Communicates regularly with the Director with respect to staffing, equipment needs and Health and Safety elements., • Supports the logical efforts of the Company while managing company level functions related to labor, internal equipment, rental equipment, specialty materials, and waste processing throughout the company’s service territory., • Utilizes data and reports to refine business elements and make efficiency or price or execution adjustments., • Reviews and approves important project level deliverables including submittals, schedules, invoices, and other certifications as may be required per the authorization matrix., • Supports the leadership team in the management of all project level risks including Health and Safety commercial/contract risks and liabilities., • Maintains an unwavering commitment to the adherence of all state, local, and federal environmental laws, and regulations., • Proactively manages and accurately track all project level costs utilizing company resources and performs basic divisional reporting requirements., • Manages and develops direct reports including goal setting, performance reviews and leadership training., • Serves as a subject matter expert on industrial/ field service processes and best practices (both administrative and service operations)., • Serves as growth-minded advocate for the field team, while keeping tight control over management processes and procedures., • Maintains a strong working knowledge of OSHA, RCRA and DOT regulations. Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required by the position. Core Competencies • High emotional intelligence and ability to develop relationships/ trust with a team., • Strong communication skills; both written and verbal., • Project management skills., • Structured thinker with strong financial analytical, • Ability to effectively interact with management, other departments, and vendors., • Ability to lead and motivate staff and build strong teams. Specific Skills and Experience • At least 10 years of experience in operations or sales of environmental field services, industrial services, technical services, or similar business is required., • At least 3 years of relevant, direct Project Management or supervisory experience, • Intermediate knowledge of Word, PowerPoint and Outlook, • Understanding of OSHA, RCRA, and DOT regulations as they relate to field services. Travel • Periodic travel to meet with field sales personnel is required., • Periodic travel to assist with management of event work is required but will be dictated by business need. Personal Protective Equipment • When working at a customer site or in a field environment, as appropriate, the ability to wear any of the following personal protective equipment (PPE) required:, • Steel toe boots, • Eye protection, • Hearing protection, • Gloves/ Hand protection, • Fire resistant uniform, • Others as required by OSHA, Internal EH&S, and customer/ site EH&S Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach with hands, stand, walk, drive frequently, use a computer keyboard, mouse, telephone, and other office equipment. Essential duties require bending, squatting and twisting frequently. Employee will frequently be exposed to dirt, dust and fumes. Noise level of the environment is generally moderate but may vary depending on customer site visits. Occasionally may be required to lift/move up to 75 lbs.

Job DescriptionCRST is looking for a qualified Claims Representative to join the team. Join CRST as a Claims Representative and help us deliver on our promises while driving success that enables people to live and thrive. We’re looking for talented individuals ready to bring this vision to life. CRST’s Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly, demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers. How You’ll Work: • Location: Onsite-Amherst NY, • Hours: Monday to Friday (8:00 am to 4:30 pm), • Compensation: Compensation: This pay scale represents a good faith estimate of the hourly range the company reasonably expects to pay upon hire for this position: $23 – $25 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location., • Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. Job Summary: Responsible for taking first report calls of accidents from drivers, assigning adjusters as needed, inputting the information into the computer system, notifying third-party administrators of accidents and performing required follow-up on all these functions. Management, analysis and processing of—and reporting on—insurance and self-insurance programs and claims. Risk management personnel manage the company’s risk by analyzing and purchasing risk transfer products, assessing, investigating and settling claims to limit ultimate liability, monitoring and assisting the work of outside legal counsel and third-party claims administrators, and reporting on loss history and trends to safety and operations departments and executive leadership. Essential Duties and Responsibilities: • Take first reports of accidents and Enter accident information into computer, • Obtain and file copies of police reports, photos and other accident-related documents, • Follow up on missing documentation regarding the accident, • Execute the investigation for root cause analysis and evaluate liability exposure, • Set up third-party field adjusters as needed on more serious claims to get to the scene for documentation to preserve evidence, • Communicate accident notices to internal clients, • Audit each incident report for accuracy and completeness after escalating the claim status, • Coordinate information with the company’s insurers and/or third-party administrator, • Commence claims adjudication as directed by supervisor, • Obtain records timely for evidence preservation in anticipation of litigation Required Skills: • 1-3 years of previous insurance/claims experience, • Customer Service and Communication, • Complex Problem Solving and Critical Thinking, • Judgement and Decision Making, • Good Time Management, • Self-Motivated and Detail-Oriented, • Experience with claim management systems and Microsoft Office required Why CRST? CRST is celebrating 70+ years of grit, growth, and forward momentum — a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success. Core Values: • Safety at the Core of All We Do, • Integrity in Every Decision and Action, • Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities Equal Opportunity Employer: CRST The Transportation Solution, Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision-making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Job Description Director of Billing & Revenue Position Summary UBMD Orthopaedics & Sports Medicine is seeking an experienced and strategic Director of Billing & Revenue to lead all aspects of the organization's physician billing and revenue cycle operations. As the largest orthopaedic practice in Western New York, the Director of Billing plays a critical leadership role in ensuring accurate reimbursement, regulatory compliance, operational efficiency, and exceptional financial performance across multiple clinical locations and subspecialties. The Director of Billing is responsible for the oversight and continuous improvement of all physician billing functions, including charge capture, coding collaboration, claims processing, payment posting, accounts receivable management, denial prevention and resolution, payer relations, and patient billing. This position partners closely with physicians, practice leadership, coding, finance, compliance, and operational teams to maximize reimbursement while maintaining the highest standards of accuracy and compliance. Essential Duties and Responsibilities • Provide strategic leadership and operational oversight of all physician billing and revenue cycle functions., • Develop and execute departmental goals, key performance indicators (KPIs), and performance improvement initiatives aligned with organizational objectives., • Lead billing operations to ensure timely charge entry, clean claim submission, payment posting, collections, denial management, and accounts receivable follow-up., • Oversee billing processes for orthopaedic surgery, sports medicine, physical therapy, imaging, durable medical equipment (DME), and other ancillary services., • Ensure accurate reimbursement for surgical procedures by maintaining expertise in global surgical packages, modifiers, multiple procedure reductions, bundled services, and payer-specific reimbursement methodologies., • Collaborate with Coding leadership to promote accurate CPT, ICD-10-CM, and HCPCS coding, documentation integrity, and compliance with national and payer-specific billing requirements., • Monitor revenue cycle performance through regular analysis of key metrics including, • Days in Accounts Receivable, • Net Collection Rate, • First Pass Claim Acceptance Rate, • Denial Rate, • Bad Debt, • Charge Lag, • Payment Variance, • Develop action plans to improve financial performance and operational efficiency based on data analysis and industry benchmarks., • Partner with physicians, team managers, and operational leadership to resolve reimbursement issues, educate providers on documentation opportunities, and improve charge capture processes., • Maintain current knowledge of Medicare, Medicaid, commercial insurance, workers' compensation, no-fault, and value-based reimbursement models., • Oversee payer enrollment, provider credentialing support, contract implementation, reimbursement analysis, and payer issue resolution., • Ensure compliance with all federal, state, and regulatory requirements including HIPAA, CMS guidelines, OIG recommendations, and payer policies., • Lead revenue cycle optimization initiatives, workflow redesign, technology implementations, and system enhancements., • Develop, implement, and maintain departmental policies, procedures, and internal controls., • Prepare executive-level reports and presentations summarizing financial performance, operational metrics, reimbursement trends, and departmental initiatives., • Recruit, mentor, coach, and develop billing leadership and staff while fostering a culture of accountability, collaboration, customer service, and continuous improvement., • Manage departmental budgets, staffing plans, productivity expectations, and vendor relationships., • Collaborate with Finance regarding month-end reconciliation, revenue reporting, and reimbursement forecasting., • Serve as the organization's subject matter expert on physician billing and reimbursement matters. Qualifications Education • Bachelor’s degree required., • Master's degree preferred., • Professional certifications such as Certified Professional Biller (CPB), Certified Professional Coder (CPC), Certified Revenue Cycle Representative (CRCR), or other revenue cycle certification preferred. Experience • Minimum of 7–10 years of progressive physician billing and revenue cycle management experience., • Minimum of 5 years of leadership experience overseeing physician billing teams., • Strong preference for experience within an orthopaedic or surgical physician practice, academic medical group, or large multi-specialty physician organization., • Demonstrated success improving revenue cycle performance through operational leadership and process improvement., • Experience managing billing operations across multiple clinic locations preferred. Knowledge, Skills, and Abilities • Extensive knowledge of physician billing, reimbursement methodologies, revenue cycle management, and healthcare financial operations., • Advanced knowledge of orthopaedic surgery billing, global surgical periods, modifier usage, surgical coding concepts, musculoskeletal procedural reimbursement, imaging, physical therapy, DME, and ancillary service billing., • Thorough understanding of Medicare, Medicaid, commercial insurance, workers' compensation, no-fault, and payer contract requirements., • Strong knowledge of CPT, ICD-10-CM, HCPCS Level II, National Correct Coding Initiative (NCCI) edits, and documentation guidelines., • Experience with electronic medical records (EMR), physician practice management systems, clearinghouses, and revenue cycle software., • Experience with EPIC is preferred., • Exceptional analytical, financial, organizational, and project management skills., • Strong leadership, communication, and relationship-building abilities with physicians, executives, and multidisciplinary teams., • Ability to interpret financial and operational data to drive strategic decision-making., • Demonstrated ability to lead change, improve workflows, and foster a high-performing team environment., • Advanced proficiency in Microsoft Excel and other Microsoft Office applications. Physical Requirements • Prolonged periods of sitting and computer work., • Ability to occasionally stand, walk, bend, and lift up to 20 pounds., • Ability to travel between UBMD Orthopaedics & Sports Medicine locations as needed., • Work in office 90% of the time Why Join UBMD Orthopaedics & Sports Medicine? As the largest orthopaedic practice in Western New York, UBMD Orthopaedics & Sports Medicine is committed to delivering exceptional patient care through innovation, collaboration, and clinical excellence. The Director of Billing & Revenue is a key member of our leadership team, helping shape the organization's financial health while supporting physicians and staff in delivering outstanding care to our patients.

Job DescriptionJob Title: Inside Sales Representative Location: Buffalo, NY Hire Type: Direct Hire Pay Range: $52,800 - $85,000 (compensation is variable 80% base / 20% variable) Work Type: Full-Time Work Model: Onsite Work Schedule: Monday - Friday, 8:30am – 5pm Recruiter Contact: Amy Dugenske | adugenske@imaginegroup.com Nature & Scope:Positional Overview The Imagine Group is recruiting for an Inside Sales Representative on behalf of our client, a leading provider of innovative industrial control and automation solutions, specializing in the design and manufacturing of advanced systems for the energy and power generation industries. The company delivers high-quality, customized technologies that help customers improve operational efficiency, reliability, and performance across complex industrial environments. In this role you will be responsible for supporting sales activities by managing customer inquiries, preparing quotes, processing orders, and maintaining strong relationships with existing and prospective customers. You will collaborate with internal teams to ensure customer needs are met, provide product and technical information, and help drive sales growth through timely and professional communication. Role & Responsibility:Tasks That Will Lead to Your Success: • Identifying and developing new business opportunities through prospecting, lead generation, networking, and market research., • Building and managing a robust sales pipeline from initial contact through proposal and close., • Establishing strong relationships with customers, partners, and key stakeholders., • Understanding customer needs and aligning them with tailored solutions., • Preparing professional proposals, quotations, presentations, and customer communications., • Collaborating with Engineering, Product Management, Operations, and Marketing teams to deliver exceptional customer experience., • Analyzing market trends, customer feedback, and competitive activity to uncover growth opportunities., • Maintaining accurate CRM records and providing regular pipeline updates., • Supporting pricing, proposal, and contract discussions while balancing customer value and business objectives., • Representing the company through occasional customer visits and business development activities (approximately 5-10% travel). Skills & ExperienceQualifications That Will Help You Thrive, • Bachelor's degree (technical degree preferred)., • 1-2 years of experience in sales, customer service, business development, account management, or another customer-facing role., • Strong communication and presentation skills., • Ability to build trust and develop lasting customer relationships., • Strong organizational skills and attention to detail., • Experience using CRM systems and Microsoft Office., • Self-motivated with a drive to achieve goals and deliver results.

Job Description Sales Development Coordinator Are you a proactive communicator who enjoys connecting with customers, qualifying opportunities, and helping a sales team turn leads into business? StaffBuffalo is partnering with an established international organization in Amherst, NY, to hire a Sales Development Coordinator – Inside Sales, with compensation starting at $23.00+ per hour, depending on experience and qualifications. This is an excellent opportunity for someone who enjoys a combination of inside sales, lead generation, customer relationship management, and sales coordination while working in a collaborative, professional environment. As the Sales Development Coordinator, you'll play an important role in supporting business growth by engaging prospective customers, qualifying inbound and outbound leads, nurturing relationships, supporting existing accounts, and identifying opportunities for the field sales team. You'll communicate directly with customers and prospects by phone, text, and other channels while maintaining accurate information within the CRM and coordinating closely with internal sales professionals. This sales development role is ideal for someone who enjoys being proactive rather than waiting for work to come to them. You'll help uncover new business opportunities, follow up with existing customers to encourage reorders, use available data and business intelligence tools to identify potential prospects, and ensure qualified opportunities are transitioned effectively to the appropriate Sales Representative. The ideal Sales Development Coordinator is organized, confident communicating with customers, comfortable making outbound calls, and motivated by helping a team achieve measurable sales goals. This is a full-time, onsite position based in Amherst, NY. Responsibilities • Identify, contact, and qualify marketing-generated and inbound leads within an assigned territory, converting qualified prospects into sales opportunities., • Conduct proactive outbound prospecting to uncover new business opportunities and expand the organization's customer base., • Communicate with prospective and existing customers by phone, text, and other channels to build relationships and understand business needs., • Follow up with existing customers to support repeat purchases, reorders, customer retention, and ongoing account satisfaction., • Partner closely with Field Sales Representatives and internal sales teams to transition qualified opportunities and coordinate follow-up activity., • Maintain accurate customer, prospect, and sales activity information within CRM and related sales systems., • Use available sales data and business intelligence tools to identify prospective accounts, prioritize outreach, and support territory growth., • Support broader sales initiatives while providing responsive, professional service to customers and internal stakeholders. Qualifications • 2+ years of experience in inside sales, sales support, sales operations, business development, customer service, administrative coordination, or a related role., • Experience working within a B2B, technical, manufacturing, healthcare, dental, or solutions-based sales environment is beneficial., • Bachelor's degree in Business, Marketing, Communications, or a related field preferred, but not required., • Comfortable conducting outbound calls, following up with leads, and initiating conversations with prospective customers., • Highly organized with strong attention to detail and the ability to manage multiple opportunities and follow-up activities., • Proficiency with Microsoft Excel, PowerPoint, Google Workspace, and related office technologies., • Experience working with CRM systems and maintaining accurate customer information., • Experience with ERP or order-entry platforms such as SAP or NetSuite is a plus., • Prior lead qualification, sales development, or prospecting experience is strongly preferred., • Collaborative, service-oriented mindset with a genuine interest in helping both customers and sales teams succeed. Benefits • Competitive compensation starting at $23.00/hour+, depending on experience and qualifications, • Comprehensive employee benefits package, • Full-time, stable employment with an established international organization, • Professional development and career growth opportunities, • Exposure to sophisticated sales, CRM, and business intelligence tools, • Collaborative, team-oriented work environment, • Opportunity to build experience in inside sales, sales development, and B2B relationship management The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know you and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage. StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service. #INDSBHIGH

Job Description This is an in office with travel to hotels position and is based primarily in the Buffalo Lodging Regional Corporate Office, located at: 570 Delaware Ave, Buffalo, NY 14202. General Summary: Responsible for administering Human Resources policies and procedures for multiple properties within the Midwest Region, which includes: Buffalo, NY, Rochester, NY, and Ohio. Principal Responsibilities: • Partners with the Regional VP of Operations and District Director to understand and execute their region’s human resource and talent strategy, particularly as it relates to current and future talent needs, recruiting, retention, and succession planning., • Manages the administration of and ensures compliance to all state and federal statute postings, listings, and employee communication requirements such as OSHA, FLSA, harassment-free workplace, etc., • Provides guidance and assistance to GMs and staff with all HR issues and concerns including; employee relations, recruitment, performance management, coaching/counseling, legal requirements,, • Provides on-going communication about HR policies, programs, and procedures., • Creates and implements learning and development programs and initiatives that provides internal development opportunities for employees., • Oversees employee disciplinary process, including: meetings, terminations, and investigations., • Maintains knowledge of trends, best practices and regulatory changes, and new technologies in human resources, talent management, and employment law., • Build and maintain great relations with internal and external stakeholders., • Performs other duties as assigned. Job Duties: • Problem Solving- Identifies and resolves problems in a timely Develops alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment. Includes appropriate people in decision making process. Advises management teams in appropriate resolution of employee relations issues., • Project Management – Manages and communicates changes and progress. Prepares and supports those affected by change, monitors transition, and evaluates Participates and supports regional benefit fairs to promote company benefits. Conduct or assist with all internal investigations at the property level., • Communication - Demonstrates group presentation skills. Speaks clearly and persuasively in positive or negative. Writes clearly and has the ability to read and interpret written information. Communicates change effectively. Conducts exit interviews to determine reasons behind separations., • Teamwork – Exhibits objectivity and openness to the views of others and contributes to building a positive team Upholds organizational values, treats people with respect and promotes a harassment free environment. Assists with planning and organizing of outside training at regional meetings. Represents HR department at all regional GM meetings in order to keep managers abreast of changes, upcoming events as well as to answer any questions., • Quality Management – Aligns work with strategic goals, looking for ways to improve and promote quality while demonstrating accuracy and Strives to increase productivity. Analyze and reviews current and proposed methods, consults with and makes recommendations to the management staff for improvement., • Adaptability – Able to deal with frequent change, delays, or unexpected events, changing approach or method to best fit a, • Interpersonal Skills – Maintains Listens attentively., • Initiative - Takes independent actions and calculated risks, meets challenges with resourcefulness, generates suggestion for improving work and takes responsibility for own Delegates work assignments, sets expectations and monitors delegated activities. Visits all properties within region to ensure visibility and recognition by all team members., • Organizational Support – Ensures each manager completes orientation, attends paperwork and benefits Facilitates HR trainings in accordance to company guidelines and needs in order to foster positive attitude towards company goals. Assists with the roll out and implementation of new employee initiatives. Manages difficult or emotional employee situations., • Compliance - Ensure State and Federal Labor postings are current while visiting. Ensure all internal BLA communication is posted as required. Maintains confidentiality. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance. Able to complete and analyze all background checks with regard to criminal, driving, credit and social security validation. Responds to all unemployment claims (partial included), provides information requested for hearings and participates when needed. In conjunction with legal department responds to all EEOC claims in a timely and accurate manner., • Business Acumen – Understands business implications of decisions, aligns work with strategic goals. Conducts wage surveys within labor markets to determine competitive wage Monitor, analyze and communicate assessment of unemployment activity reports, turnover and worker’s compensation activity reports., • Professionalism – Treats others with respect and consideration regardless of their status or Exhibits professionalism at all times. Represents organization at personnel related hearings and investigations., • Salary Range: $90,000-$110,000 Qualifications: A Bachelor’s degree (B.A) from a four year college or university strongly preferred; previous hotel and/or HR experience is required. Must have the ability to travel approximately 30% of the time. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including Word, Excel, Outlook, and PowerPoint, as well as the ability to learn and effectively use HRIS and learning management is strongly preferred. Must have valid driver’s license, and acceptable driving history subject to company approval. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 25lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Disclaimer: The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Job DescriptionLOCATION 1140 Wehrle Drive, Buffalo, NY 14221 JOB PURPOSE Reporting to the Director of Enterprise Applications, the Quality Assurance (QA) Analyst plays a critical role in ensuring the reliability, performance, and integrity of our software ecosystem. Operating in a hybrid environment, this role bridges the gap between traditional quality assurance and modern automated engineering. Utilizing a blend of foundational testing logic, robust API validation, and AI-assisted automation frameworks, the QA Analyst will actively collaborate with development teams to identify defects early in the lifecycle and streamline the continuous integration pipeline. This position is ideal for a high-potential professional with 1–2 years of experience who is eager to scale their automation capabilities and drive engineering efficiency within a fast-paced environment. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Early Defect Detection: Collaborate with the development team early in the development lifecycle to isolate bugs, clarify requirements, and prevent defects from reaching production. Requirements traceability will be a metric of future success. API Validation & Interoperability: Conduct rigorous testing at the API layer to validate backend logic, ensure data integrity across services, and confirm seamless communication with third-party software applications. Data Integration & Verification: Working with senior members of the enterprise team, write and run database queries to inspect data pipelines, verify back-end triggers, and ensure information flows accurately throughout the enterprise ecosystem. Automated Framework Development: Build, maintain, and execute automated regression test suites to systematically replace manual testing workflows and shorten the release lifecycle. AI Tool Utilization: Leverage modern, AI-assisted engineering and automation tools to draft test cases, generate scripts efficiently, and optimize test coverage within continuous integration (CI/CD) pipelines. Onsite Collaboration & Operations: Actively participate in sprint planning, engineering reviews, and cross-functional problem-solving during required onsite days at the Buffalo, NY office. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED 1–2 years of professional software quality assurance experience, with a focus on web applications, integration testing, or automated pipelines. Strong technical troubleshooting skills and the ability to systematically trace bugs across backend APIs, databases, and frontend interfaces to isolate root causes. Proven integrity in handling sensitive corporate information, proprietary business logic, and live production or test data with strict confidentiality. Excellent verbal and written communication skills, with a strong customer service mindset when translating technical bugs into actionable feedback for developers, business analysts, and leadership. Practical exposure to API testing tools (e.g., Bruno or Postman), database query writing, and automated or AI-assisted testing tools. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are PHYSICAL DEMAND REQUIREMENTS • The physical demands here are representative of those that must be met by an employee to perform the essential functions of this job successfully., • The employee frequently is required to stand; walk, talk and hear. The employee is occasionally required to climb or balance; stoop, lift and/or move light weight items. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus., • This position is not substantially exposed to adverse environmental conditions., • Reasonable accommodations will be considered on a case-by-case basis.

Job Description Auto-Chlor System is seeking a motivated, results-driven Outside Sales Representative focused exclusively on developing new business within the hospitality industry throughout the Buffalo and Rochester markets. This is a true hunter sales role. Your job is simple: get into the market, meet decision-makers, uncover opportunities, and win new business. What We Offer $40,000 base salary with uncapped commissions! • 1st year expected earnings between $75,000 - $85,000., • Consistent schedule: Monday-Friday, 8am-5pm with flexibility. Extensive paid sales and product training. Company vehicle, mobile phone, and gas card. Medical, dental, vision, and life insurance. 401(k) plan and profit sharing. Paid vacation, holidays, and sick leave. Long-term career growth with an established company. What You’ll Do • Prospect and develop new hospitality accounts throughout the Buffalo and Rochester markets, • Spend your days calling on restaurants, bars, hotels, country clubs, breweries, entertainment venues, schools, and other foodservice operations, • Build relationships with owners, operators, chefs, general managers, and other key decision-makers, • Conduct in-person sales presentations and equipment demonstrations, • Manage your sales pipeline from initial prospecting through close, • Consistently identify new opportunities and drive territory growth What Makes This Role Different • Pure new business development – this is a true hunter sales position, • Hospitality-focused territory – your prospects are businesses you see and interact with every day, • Large territory with significant opportunity across Buffalo, Rochester, and surrounding communities, • Independent work environment – after training, you’ll manage your own territory and daily schedule, • Start from home – most days will begin from your home after heading into the field, • Spend your time face-to-face with prospective customers, not sitting behind a desk, • Opportunity to earn uncapped commissions based on your ability to develop and close new business, • Represent an established company with decades of experience serving the hospitality industry Who We’re Looking For We’re looking for someone who is self-motivated, competitive, persistent, and comfortable walking through the front door of a business and starting a conversation. You should enjoy being out in the market, meeting people, creating your own opportunities, and building relationships. This isn't an account-management position where you're waiting for leads or maintaining an existing book of business — your focus is finding and closing new customers. Previous outside sales experience is preferred, but we’re equally interested in individuals with a strong work ethic, confidence, and a genuine desire to build a career in sales. Join Auto-Chlor System and help us build the next phase of our growth across Western New York.

Job Description LOCATION 1140 Wehrle Drive, Buffalo, NY 14221 JOB PURPOSE The Accounting Manager is responsible for supporting the financial operations of our nationally recognized and growing freight brokerage. This role is responsible for accurate financial reporting, account reconciliations, and oversight of accounting activity related to motor carrier payments and transportation transactions. The ideal candidate combines strong technical accounting skills with an ability to excel in the fast-paced, high-volume nature of freight brokerage. This position will work closely with the Controller and other members of the accounting department to assist in closing procedures, resolve transaction discrepancies, and provide reliable information for business decisions. ESSENTIAL JOB DUTIES AND RESPONSIBILITES • Assist in month-end and year-end close activities, including journal entries, accruals, account reconciliations, and financial statement preparation., • Maintain general ledger accuracy and ensure transactions are recorded in accordance with GAAP and company policies., • Reconcile freight revenue, carrier costs, gross margins, and shipment-level activity between the transportation management system and accounting platform., • Investigate and resolve billing, payment, margin, and data discrepancies in partnership with operations and accounting teams., • Assist with customer and carrier account reconciliations and escalated payment issues., • Support annual audits, tax filings, lender reporting, and requests from external accountants., • Assist with cash flow management and forecasting., • Identify opportunities to automate accounting processes and improve data accuracy across financial and transportation systems., • Mentor and manage accounting team members as assigned., • Perform other accounting and financial duties as needed. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED • Bachelor’s degree in accounting, finance, or a related field., • At least 5 years of progressive accounting experience, including responsibility for month-end close and general ledger accounting., • Strong knowledge of GAAP and financial reporting principles., • High level of accuracy and attention to detail., • Strong analytical, organizational, and problem-solving skills., • Ability to manage competing deadlines in a fast-paced, transaction-heavy environment., • Effective written and verbal communication skills, including the ability to work across various teams within the organization. Strong interpersonal skills a must., • Experience with ERP or accounting software and the ability to learn new systems quickly., • Proficient in Microsoft Excel and other Microsoft Office suite tools., • Skilled in Great Plains Dynamics is a plus with experience in the transportation/logistic industry. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PHYSICAL DEMAND REQUIREMENTS • The physical demands here are representative of those that must be met by an employee to perform the essential functions of this job successfully., • The employee frequently is required to stand; walk, talk and hear. The employee is occasionally required to climb or balance; stoop, lift and/or move light weight items. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus., • This position is not substantially exposed to adverse environmental conditions., • Reasonable accommodations will be considered on a case-by-case basis. EMPLOYMENT TYPE, • Full-Time, • Exempt (Salary), • Benefits Eligible

Job DescriptionJob Title: Sales Development Representative Location: Buffalo, NY Hire Type: Direct Pay Range: $21.00 - $25.00/hour Work Type: Full-time Work Model: Onsite Work Schedule: Monday – Friday, 7am – 4:30pm (flexible) Recruiter Contact: Dylan Pebbles | 716.256.1277 | dpebbles@imaginegroup.com Nature & Scope:Positional Overview The Imagine Group is recruiting for a Business Senior Strategy Analyst on behalf of our client, a leading provider in Buffalo, NY, of network visibility and data access solutions, specializing in hardware and technology that enables organizations to monitor, secure, and optimize their IT infrastructure. The organization develops innovative network TAPs, packet brokers, and cloud visibility solutions that support cybersecurity, performance monitoring, and compliance for businesses across a wide range of industries. In this role, you will be responsible for generating new business opportunities by identifying and qualifying prospective customers through outbound prospecting, inbound lead follow-up, and strategic outreach. You will engage with decision-makers, schedule meetings for the sales team, maintain accurate CRM records, and collaborate with marketing and account executives to build a strong sales pipeline and drive revenue growth. Role & Responsibility:Tasks That Will Lead to Your Success • Achieve daily call, email and connection quotas pertaining to dials and leads., • Maintain constant prospecting activities (phone, email, social media, etc…) with End Users/Tech Partners/Channel Partners to find new opportunities., • Coordinate and occasionally host meaningful conversations with internal and external company contacts to uncover customer needs; develop, qualify, track, and manage new sales opportunities., • Achieve key measurements, including; generating new prospective customers through cold calling and setting meetings then following up with sales leads., • Document phone call and meeting notes in CRM system. Maintain documentation and set follow up tasks as needed., • Regularly compose and send professional correspondence to advance the sales process., • Work with Regional Sales Managers to pass along prospects for further follow-through., • Secure appointment dates and referrals., • Utilize multiple computer systems and programs., • Resolve customer concerns in an expeditious and tactful manner., • Maintain up-to-date knowledge of the industry, as well as the competitive stance of the company., • Maintain focus on constant improvement to processes and initiatives to improve area operations, efficiency and service to both internal and external customers., • Perform other duties as necessary. Skills & ExperienceQualifications That Will Help You Thrive, • Professional and confident demeanor while maintaining a high level of energy, self motivation, competitiveness, and desire to make an impact, • Proven aptitude as high performer in a quota carrying environment, • Ability to prioritize and take a proactive approach to daily tasks when working on a structured schedule in a matrix environment with multiple partners and stakeholders, • Prior involvement in either business-to-business lead generations or development programs, or experience in sales using outbound calling techniques and sales process, • Can display complex analytical skills to synthesize information into valuable intelligence, • Ability to work under pressure to meet deadlines, • Effective use of time management and organizational skills, • Ability to learn quickly and retain key knowledge, • Demonstrates strength in building customer relationships, • Strong verbal communication and interpersonal skills, • Strong writing and written communication skills, • Openness to coaching, • Strong knowledge of technology and use of applications (LinkedIn, HubSpot, Google, Microsoft, etc…)

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The MSL/Senior MSL: • A field based scientific expert that strategically supports the research and business objectives of a designated therapeutic area across the product life cycle for a specific geography/territory, • The primary communicator of AbbVie science within a specific geography with healthcare professionals., • Develops and maintains professional relationships with internal and external customers to provide comprehensive medical and scientific support to AbbVie initiatives in assigned therapeutic areas., • Viewed as a peer scientific expert in a designated therapeutic area/product. Combined with strong strategic vision, market therapeutic area awareness, as well as clinical expertise, the MSL/Senior MSL serve as a conduit of information, education, and research activities for physicians and ancillary healthcare professionals regarding current and future therapies in development or commercialized by AbbVie. The MSL/Senior MSL works closely with other AbbVie personnel to ensure information, education, and research needs of healthcare professionals are met and to ensure scientific and technical training needs of commercial organizations are identified and met. Responsibilities: • Identify, develop, and maintain professional relationships with thought leaders, academic centers, and researchers in assigned areas of therapeutic interest to ensure access to current medical and scientific information on the designated therapeutic/product area, • Present scientific information and education relative to disease state, therapeutic landscape, and AbbVie products across the product lifecycle to healthcare professionals including physicians, academic institutions, researchers, and other health care professionals., • Support research initiatives as requested by AbbVie R&D, Clinical Operations, and Medical Affairs Departments and physician-initiated projects including, but not limited to, site evaluation and identification, recruitment, investigator meetings, external expert identification, and external collaboration management., • Prepares marketplace in new therapeutic areas of interest, which includes creating awareness and relationships for AbbVie in the Medical community., • Creates, maintains, and collaborates in relationships with internal cross-functional partnerships, Works with in-field commercial teams, as appropriate, to develop and execute Account plans designed to support and meet shared business objectives. Serves as a scientific resource to commercial partners, as appropriate, to support activities, • Serve as a medical/scientific resource to healthcare providers through answering unsolicited medical questions and addressing other clinically related medical information issues., • Support and provide Conduct on-going training to medical affairs, field sales and other internal personnel as directed., • Practices core capabilities in strategic segmentation, as well as optimal resource utilization., • Responsible for compliance with applicable Corporate and Divisional Policies and Procedure, including accurate and timely documentation as it relates to HCP (Healthcare Professionals) interactions. Responsible for maintaining annual expenses within assigned budget parameters.Qualifications, • Advanced degree required (i.e., Pharm D, MD/DO, PhD, APP (i.e.: Physician Associate or Nurse Practitioner) in a relevant scientific discipline. Doctorate strongly preferred in a health science or clinical discipline., • Typically requires a minimum of 3 years of relevant experience for a Senior MSL, • Typically requires a minimum of 0-2 years of relevant experience for an MSL, • Must be able to identify, analyze, and translate specific territory and corporate needs to support internal and external customers and achieve business and clinical objectives., • Proficiency in Excel, Word, Power Point, and other software skills; Excellent written/verbal communication skills;, • Strong interpersonal skills, presentation, and teaching skills; Ability to work independently and in a team structure; Ability to adjust effectively to work within new structures, processes, requirements, or cultures; Strong planning and organizational skills; team and leadership skills, • An essential requirement of the position is to meet health care industry representative (HCIR) credentialing requirements to enter facilities and organizations in your assigned territory. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization/vaccination for various diseases., • Ability to learn and convey clinical and non-clinical technical information effectively, • Ability to engage the audience and help them understand and retain information, • Must be willing to travel up to 75% of the time. The candidate must live in the territory or willing to self-relocate within the territory which includes: Upstate NY, Western and Central PA Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future., • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees., • This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

Job Description Reports To: Project Director Employee Status: Full Time, Exempt Location/Office: Buffalo, NY (CAI has a hybrid work schedule of working 2 days in the office and 3 days remote.) GENERAL STATEMENT OF RESPONSIBILITIES: The Advancing Tobacco-Free Communities (ATFC) grant, awarded by the New York State Department of Health Bureau of Tobacco Control, supports the reduction and prevention of tobacco use across Erie and Niagara counties. ATFC engages and educates community leaders and members, leverages resources, and mobilizes organizations to advance local tobacco control efforts to: • Reduce the impact of retail tobacco marketing on youth and adults, especially disparately affected populations., • Increase opportunities for tobacco-free outdoor areas., • Reduce secondhand smoke exposure in multi-unit housing., • Advance tobacco-free norms through promising and emerging tobacco control initiatives approved by the Health Department. The ATFC Community Engagement Program Manager is responsible for convening two ATFC coalitions in Erie and Niagara counties comprised of key stakeholders. The role demands an experienced public health professional who can foster environments supportive of policy, systems, and environmental changes that reinforce tobacco-free norms throughout New York State. This individual will work collaboratively with the Reality Check Program Manager (who mobilizes youth) to advance local and statewide tobacco control initiatives using evidence-based strategies, community organizing, media advocacy, and policymaker education. MAJOR TASKS AND RESPONSIBILITIES (include, but are not limited to): Program Planning and Subject Matter Expertise • Maintain and apply advanced professional knowledge of tobacco-related issues, tobacco industry marketing tactics, local/state policy solutions, and the New York State Prevention Agenda., • Guide work plan strategies using accurate demographic, scientific, statistical, and evidence-based programmatic information related to tobacco control., • Attend required NYS Bureau of Tobacco Control trainings and translate newly acquired skills into strategic program design and implementation., • Participate in regional and statewide planning meetings and technical assistance calls., • Develop and execute community education campaigns and media messages (press kits, fact sheets, op-eds) tailored to local tobacco control priorities. Coalition Leadership & Community Mobilization • Recruit, develop, and maintain diverse community action teams and coalitions mirroring the demographics of Erie and Niagara counties., • Coordinate and facilitate coalition operations, including meeting logistics, health communication resources, budget support, and technical assistance., • Train and build capacity among coalition members, ensuring key stakeholders develop actionable expertise in effective, policy-level tobacco control interventions., • Mobilize community organizations, local partners, and media to demand and implement policy changes, commercial tobacco-free spaces, and multi-unit housing protections., • Provide education to local stakeholders, city/town council members, and state legislators on the health and economic impacts of tobacco use. Operations, Budget & Reporting • Monitor the program grant budget, ensuring appropriate expenditure rates and compliance with NYS Department of Health guidelines., • Ensure precise documentation of all mobilization and outreach efforts in accordance with program procedures., • Prepare and submit detailed monthly progress reports to the NYS DOH highlighting program reach, policy milestones, and outcome metrics. Other responsibilities as assigned MINIMUM EDUCATION, EXPERIENCE, AND OTHER SKILLS REQUIRED: • Bachelor’s degree in a related field plus at least five years of demonstrated hands-on experience leading community-based public health or tobacco control initiatives; or equivalent combination of education and experience., • Advanced knowledge of Microsoft Word/Excel/PowerPoint/Outlook Core Competencies & Skills • Demonstrated expertise in tobacco control: Deep familiarity with commercial tobacco trends, point-of-sale advertising, secondhand smoke policies, youth vaping prevention, and health equity principles in tobacco control., • Policy & Media Literacy: Strong skill in translating public health data into compelling narratives for policy change, news media, and diverse community audiences., • Coalition Building: Proven ability to build, retain, and mobilize cross-sector coalitions, community action groups, and grass-roots volunteers., • Public Speaking & Training: Excellent verbal and written communication skills with extensive experience designing and delivering presentations to civic leaders, media, and elected officials., • Project & Budget Management: Skilled in tracking grant deliverable timelines, monitoring program spending, and submitting compliance reports to state funding agencies., • Cultural Competence: Proven capability to engage respectfully and effectively with diverse populations, particularly communities disproportionately targeted by tobacco marketing. Other Position Requirements • Valid driver’s license and access to a reliable personal vehicle for regional travel (Erie & Niagara counties)., • Ability to work flexible hours, including occasional evenings and weekends, for community events or legislative meetings., • Willingness to travel overnight occasionally for state mandated DOH trainings and conferences. PHYSICAL DEMANDS These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Community Engagement Program Manager’s job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Community Engagement Program Manager’s job. While performing the Community Engagement Program Manager’s responsibilities, the employee is required to talk and hear. This position requires the employee to be on-site at a CAI office. The employee is often required to sit and work at a desk for prolonged periods of time and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl. Must be able to lift up to 15 pounds at times. Vision abilities required by this job include close vision. This job description is intended to convey information essential to understanding the scope of the Community Engagement Program Manager’s position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. COMPENSATION The salary range for this position is $65,000 - $75,000, depending on experience. CAI offers the following benefits: • Medical, dental and vision insurance, • Employee Assistance Program (EAP), • Flexible spending Account (FSA), • Dependent Care Account (DCA), • Transit Reimbursement Account, • Life Insurance – company sponsored up to $50,000, • Long term disability (LTD), • Short term disability (STD), • 401K retirement plan after three (3) months of employment, • Semi-monthly payroll, the 15th and last day of each month, • Flexible and Hybrid work schedules, • Ability to work fully remotely up to 3 weeks each calendar year Vacation and Leave benefits: • 11 Holidays per year, • 2 Floating holidays days year, • 12 Sick days per year, • 15 Vacation days per year for this role, increasing after 4 years of service, • 1 Cancer Screening Day per year, • Bereavement Leave, • Jury Duty Leave, • CAI is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job DescriptionWho We Are: FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Denver, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market. At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom. Are you ready to make your mark? FitzMark is looking to add an Enterprise Business Development Representative to utilize their knowledge and experience in the third-party logistics field to develop the Enterprise client base. This position will leverage the expanding service offerings of FitzMark to provide customized solutions for high yielding clients and optimize operational efficiency. The Enterprise Business Development Representative is someone with a proven track record of sales achievements, tenacity, and drive, ready to jump into an exciting opportunity for the company. Duties and Responsibilities • Develop a pipeline focused on larger opportunities and generate new business through research, analysis, and discovery through all means of communication with enterprise shippers across all industries., • Gain insight into the organization and processes of a prospect or customer to identify opportunities and optimize the best approach to provide solutions and expanded service offerings., • Prepare pricing, RFPs, and transportation bids in a timely manner with respect to market demands and internal goals., • Collaborate and network internally with the Carrier Operations department and Account Management teams to ensure FitzMark delivers best-in-class service., • Manage business operations to support client relations, ensuring retention and optimal service of book of business., • Review, analyze, and communicate an in-depth understanding of freight market conditions and business trends to offer solutions internally and externally., • Ensure sales, revenue growth, and individual KPIs are met while closing accounts and client relations., • Leverage tools and technology to manage and grow account strategy., • Evaluate account production and determine needs for additional support or automation.Experience and Qualifications, • 4+ years of sales experience within the Third-Party Logistics industry (3PL), • A well developed professional network and/or book of business, • Bachelor's degree or equivalent related work or military experience, • Proven track record and mindset of success in a sales role, • Self-motivated and ability to operate autonomously within an organization, • Ability to travel up to 25%, • Data entry and integrity within a CRM and TMS, • Extensive skillset in customer service and account managementKnowledge and Skills, • Ability to create and maintain strong relationships with customers through email, face-to-face, and telephone communication, • Impeccable negotiation skills with ability to motivate and persuade decision makers, • Possess the "Hungry" and "Hunter" mentality, • Strong objection prevention and handling skills, • Vigorous prospecting capability, • Competitive spirit and passion for sales, • Resilient - remain persistent despite challenges and obstacles Benefits and Perks, • Paid Industry Training, • Comprehensive Benefits Packet (Medical, Vision, Dental), • Company Provided Life Insurance + Optional Additional Policy, • 401(k) with Company Match or Gradifi Student Loan Repayment Assistance, • Employee Assistance Program (EAP), • Health and Wellness Program, • Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary, • Free Onsite Parking, • Casual Dress Code $70,000 - $80,000 base salary + unlimited, uncapped commission earning potential Hours: Monday to Friday, 8:00AM to 5:00PM Location: In-office at our Amherst, NY location #FZMKEGHV FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionCompany Description Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for an Outside Sales Representative to join our Rexel, USA team in Cheektowaga, NY! Summary: The Outside Sales Representative is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers. Utilize company digital tools and company products and services to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service. What You'll Do: • Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering, • Increase business by generating sales to new customers and by selling additional products to existing customers, • Collaborate with leadership, team members, and suppliers in planning, tracking, and implementing sales strategies and developing new markets, • Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives, • Establish and maintain customer relationships, • Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs, • Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer's purchasing lifecycle, • Work with management, credit, and customers to resolve payment issues promptly, • Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends, • Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars, and training schools to enhance and maintain personal and product knowledge, • Maintain accurate and timely records including sales call schedules and expense reports, • Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions, • Utilize and champion digital tools, customer solutions and services to gain a competitive advantage, • Perform other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need • 3+ years of sales or electrical industry experience, • Valid Driver’s License, • High School or GED - Required Knowledge, Skills & Abilities • Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs, • Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills, • Ability to prioritize and manage multiple tasks and deadlines, • Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence, • Product and application knowledge essential, • Highly self-motivated, • Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) Additional Information Physical Demands: • Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%, • Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%, • Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%, • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%, • Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%, • Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: • Up to 10 pounds - Occasionally – up to 20%, • Up to 25 pounds - Occasionally – up to 20%, • Up to 50 pounds - Occasionally – up to 20% Working Environment: • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%, • Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%, • Handles or works with potentially dangerous equipment - Occasionally – up to 20%, • Travels to offsite locations - Constantly – at least 51% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: • Medical, Dental, and Vision Insurance, • Life Insurance, • Short-Term and Long-Term Disability Insurance, • 401K with Employer Match, • Paid vacation and sick time, • Paid company holidays plus flexible personal days per year, • Tuition Reimbursement, • Health & Wellness Programs, • Flexible Spending Accounts, • HSA Accounts, • Commuter Transit Benefits, • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few., • Employee Discount Programs, • Professional Training & Development Programs, • Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job Description We are searching for part-time weekend Morning Bakery Team Member (12am-8am or 3am-11am) who is energetic and dedicated and strives to provide excellent food items and service in an efficient, professional manner. You will design, execute, and perform quality checks on ingredients and finished products, use icing, glazes, fillings, and decorations to enhance item presentation and process orders from customers. You will clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the bakery area is well-stocked and operating smoothly. To be a successful Kitchen Team Member, you should be efficient and friendly with a focus on food quality and customer satisfaction. You should be organized, decisive, and attentive. Job Description: The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service. Hospitality & Guest Service: • Ensure that our bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards. • Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from., • Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards., • Support speed of service targets by working efficiently to fill orders and meet guests' needs., • Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction. Restaurant Operations: • Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials., • Monitor inventory of bakery products in the fridge and freezer and prepare products as needed., • Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet., • Respond to showcase and product needs communicated by the Restaurant Front., • Assist in serving guests in the Restaurant Front when necessary., • Regularly monitor and record temperatures of required products, fridges, and freezers. Policies & Procedures: • Adhere to all restaurant policies, procedures, and standards., • Maintain a clean and organized kitchen to ensure a ready-for-rush periods and timely service. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use personal protective equipment or clothing as required., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; frequent exposure to cold/freezing below temperatures and high heat temperatures (walk-in freezers/coolers and working with ovens), and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset, if needed, to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc .provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. Job Summary: The Safety Coordinator assists with the development, implementation, and continuous improvement of the EHS programs at our West Seneca facility. This role is responsible for helping to ensure full regulatory compliance with occupational health, safety, and environmental laws while cultivating a strong, proactive safety culture and driving sustainability initiatives. The Safety Coordinator works under the guidance of the Safety Manager and partners with plant leadership, operations, maintenance, and quality teams to ensure safe, clean, and compliant operations. Responsibilities: • Assist with overseeing site compliance with OSHA standards, industry best practices and meet organizational goals for overseeing the Safety Management Operating System (SMOS), • Conduct incident investigations and assist with root cause analysis and corrective action implementation, • Provide site-specific safety training, • Involvement in daily huddle meetings to provide a safety presence and message, • Develop individual and plant-focused SMART goals from high-level initiatives, • Daily walkthroughs to ensure boots on the ground with a focus on behavior and adherence to safe work practices, • Engaging with personnel to promote worker participation in proactive safety, • Review and prioritize Open Action Items and update status, • Review and follow up of near misses and hazard recognition in the facility, • Review weekly Supervisor Audits and ensure that follow-up actions are added to the Action List in Teams and addressed, • Assist with oversight and implementation of safety programs and procedures, • New Employee Safety Orientations, • Assisting with the development of Lockout/Tagout procedures, • Performing proactive safety functions, • Develop One Point Lessons as necessary, • Play a role with the Monthly Safety Committee Meetings, • Ensure that OSHA 300 log is current and properly maintained, • Identify and Implement Weekly Toolbox Topics, • Perform and document Monthly Safety Compliance Tasks, • Provide input on projects and expansions, • Conduct routine site inspections, environmental audits, and risk assessments., • Assist with oversight and implementation of environmental programs including spill prevention, waste reduction, and recycling initiatives., • Gathering data to assist with the preparation and submittal of regulatory reports (e.g., Tier II, TRI, DMRs, annual emissions inventory)., • Collaborate with operations, maintenance, and engineering teams to incorporate environmentally sound practices in day-to-day operations. QUALIFICATIONS To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience • A BS degree in Safety Engineering, Industrial Hygiene, or Environmental Sciences, or in a related field is preferred, • 2 years’ experience in manufacturing setting preferred, • Solid understanding of OSHA’s General Industry regulations, • Excellent organizational and motivational skills, • Outstanding attention to detail and observation ability, • Exceptional communication and interpersonal abilities, • Familiar with standard concepts, practices, and procedures within the health, safety, and environmental field, • Collaborative problem solver who understands the complexities of a manufacturing environment Physical Demands While performing the duties of this job the employee is occasionally required to stand, walk, sit, use hands to pull handles and push buttons. Requirements may also include climbing, balancing, stooping, kneeling, crouching or crawling. The employee must occasionally lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. Pay: $71K-$78.9K/yr.* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Job DescriptionDescription:Job description Position Summary The Final Inspection Supervisor is responsible to lead a team of deburr employees on quality and packaging of all manufactured product at Snyder Industries. Manages shipping/receiving department to ensure correct product is shipping to meet on time delivery targets. Works with internal sales team to prioritize product flow through final inspection. Works with internal quality team on non-conformances found at final. Uses blueprints, excel spreadsheets, reporting, and computer MRP software to meet customer requirements. Requirements: Essential Duties and Responsibilities The essential functions include, but are not limited to the following: · Blueprint reading, GD&T, Excel, ERP systems. · Understand manufacturing processes: Turning, Milling, Gear cutting, and Heat treating. · Works with Quality Manager on non-conformances found in department · Manages final tapping operations · Manages deburr employees · Manages final inspection checklists and visual inspections before packaging products · Performs visual inspection in accordance to customer specifications and ISO 9001:2015 requirements · Utilizes the ship list and working with production analyst to meet delivery needs · Performs diversified deburring and final inspection duties · Operates tools and equipment such as hand grinder, Bridgeport mill, polishing station, and tap tables · Manages shipping/receiving department · Works with engineering team on gauge needs, fixturing, tooling. · Works with quality department with calibration needs · Manages organization of inspection area and raw material warehouse · Complies with safety regulations in all aspects of performing job responsibilities. · Operates computer and enters inspection data · Other Misc. Deburr/Inspection functions Minimum Qualifications (Knowledge, Skills, and Abilities) · Experience and interest in a CNC machining job shop environment · Strong written and verbal communication skills · Attentive to detail; organized · Ability to supervise · Ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment · Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) · Recommend: Understanding of raw materials: castings, forgings, bar stock, plate materials · Recommend: Understanding of CNC turning, CNC milling, Heat treat (carburization, quench & tempering, induction hardening, welding), and gear cutting (Shaping & Hobbing) Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This position operates within the CMM inspection room and has a heavy presence on the manufacturing floor. Employee will be responsible for looking at all angles of parts in the machine and on pallets. This role routinely uses standard office equipment such as computers, phones, cameras, copiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must lift up to fifty (50) lbs. occasionally. Job Type: Full-time Pay: $30.00 - $34.00 per hour Expected hours: 40 per week Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Schedule: • 8 hour shift, • Day shift, • Monday to Friday Work Location: In person

Job Description Job Summary We are seeking a Sales Manager for a full-time, onsite direct hire opportunity in Buffalo, NY with a stable, customer-focused distribution company. This role is ideal for a sales professional who enjoys relationship management, account support, team leadership, and high-quality customer service without cold calling or commission-based sales pressure. As the Sales Manager, you will oversee day-to-day sales operations, support established customer accounts, respond to inbound inquiries, prepare quotes, and help ensure customers receive accurate, timely, and professional service. This is a strong opportunity to join a consistent, team-oriented environment with supportive leadership, long-standing customer relationships, steady business activity, and the opportunity to make a visible impact on sales processes and customer satisfaction. Key Responsibilities • Manage daily sales operations, customer service activity, inbound inquiries, quote requests, and order support., • Build and maintain strong relationships with established customers, vendors, and internal team members., • Prepare, review, and follow up on customer quotes while supporting pricing, availability, and product questions., • Coordinate with internal departments to help ensure accurate order processing and timely fulfillment., • Monitor sales activity, customer satisfaction, account performance, and opportunities to improve service delivery., • Lead, mentor, and support sales staff while promoting a professional, customer-first sales environment. Compensation and Benefits • Salary: Starting at $75,000 per year, depending on experience., • Schedule: Monday through Friday, 8:00 AM to 4:30 PM., • Work arrangement: Onsite only in Buffalo, NY., • Employment type: Full-time, direct hire., • Bonus: Opportunity for annual performance-based bonus consideration based on individual contribution and company results., • Sales structure: No cold calling, no outbound prospecting, and no commission-based sales pressure. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1141 \nCompany Description This company offers growth and a great group of people to work with. This company offers growth and a great group of people to work with.

Job Description IT Security Coordinator Facility: Trenton Job Overview: The IT Security Coordinator is responsible for maintaining the integrity and confidentiality of the organization's data. This role involves coordinating the implementation of the company’s information security and risk management policies, procedures, and controls. The IT Security Coordinator will work closely with various departments to ensure that security protocols are integrated into all facets of IT operations. Responsibilities: • Lead the development and enforcement of security policies, procedures, and standards that meet industry practices and regulatory requirements, including compliance with the Cybersecurity Maturity Model Certification (CMMC)., • Manage the security architecture for the company, ensuring that it supports the overall business objectives and minimizes risks., • Develop and implement a strategic security roadmap for all IT infrastructure, applications, and data across multiple sites., • Conduct regular security assessments and audits across all facilities, ensuring timely remediation of identified vulnerabilities and compliance with CMMC standards., • Oversee incident response planning as well as the investigation and resolution of security breaches., • Mentor the IT team, providing guidance on various security technologies and practices., • Collaborate with other department leaders to align security protocols with business processes., • Manage the budget for the information security department, including forecasting, resource allocation, and cost optimization., • Occasional travel to our manufacturing sites across North America will be required. Qualifications: • Bachelor’s degree in information technology, Cybersecurity, or a related field., • Proven experience in an IT security role., • Strong understanding of network infrastructure and database security., • Knowledge of risk assessment tools, technologies, and methods., • Experience designing secure networks, systems, and application architectures., • Knowledge of disaster recovery, computer forensic tools, technologies, and methods., • Experience with security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc., • Professional certification (e.g., CompTIA Security+, CISSP, CISM) is preferable., • Knowledge of NIST cybersecurity frameworks and CMMC (Cybersecurity Maturity Model Certification) requirements will be appreciated. Skills: • Excellent analytical and problem-solving skills., • Strong communication and interpersonal skills., • Ability to educate a non-technical audience about various security measures., • Effective project management skills., • Detail-oriented and meticulous in execution. Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The employee frequently is required to sit; walk, talk, and hear. The employee is occasionally required to climb or balance; stoop, lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for driving and ability to adjust focus. This position is not substantially exposed to adverse environmental conditions Personal Protective Equipment The following list of PPE is required while in the manufacturing area. • Safety Glasses conforming to ANSI Z87.1 or higher, • Steel Toe Safety Shoes conforming to OSHA General Industry Standards 29 CFR 1910, • Hearing protection conforming to OSHA General Industry Standards 29 CFR 1910 Hutchinson Industries, Inc. is an equal opportunity employer. This is an exempt position. Hutchinson Industries, Inc. reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between Hutchinson Industries, Inc. nor the employee, and either one may terminate employment without notice at any time.

Job Description MR Lowcountry, LLC. Nebo, NC 28761 Telephone: 843-628-5021 tom@mrlowcountry.com Job Title: CDL Class A Driver Department: Warehouse/Transportation Location: Buffalo, New York Summary Under general supervision, truck drives with capacity of more than 3 tons, to transport materials to and from specified destinations, by performing the following duties as directed by immediate supervisor or Operations Manager. Essential Duties and Responsibilities: include the following. • Drives truck to destination., • Prepares receipts for load delivered. Ensure accuracy of product delivered versus invoices and notes any discrepancies., • Collects payment for goods delivered if required and in accordance with payment instructions on invoice., • Maintains truck log according to state and federal regulations., • Maintains telephone or radio contact with supervisor to receive any special instructions., • Loads and unloads truck., • Inspects truck equipment and supplies such as tires, lights, brakes, gas, oil, and water., • Safely operates power equipment including pallet jacks, forklifts, ramps, loading docks, and performs inspections as required., • Operates within applicable safety guidelines as per government regulations, the company's safety manuals and/or stated safety policies, and common sense., • Performs work in a manner so as to prevent damage to company equipment, facilities and products., • Insures proper equipment cleanliness is maintained at all times., • Follows up on ALL customer request and questions to ensure appropriate response is made and customer is satisfied., • Treats all customers (both internal and external) with respect, courtesy and kindness., • Upholds and complies with policies and attitudes adopted by the company., • Accepts responsibility to THINK about how own actions and actions of my associate’s affect our customers and our company., • Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated., • Exemplify the company core values of Partnership, Performance and Passion in all aspects of assigned duties., • Other duties as assigned to meet company goals. Supervisory Responsibilities This job has no supervisory responsibilities. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Passion: • Technical Skills -Shares expertise with others., • Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Organizational Support - Supports organization's goals and values., • Professionalism - Approaches others in a tactful manner. Performance: • Analytical - Collects and researches data; Uses intuition and experience to complement data., • Problem Solving - Identifies and resolves problems in a timely manner., • Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others., • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time Supports organization's goals and values. • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks., • Interpersonal Skills - Keeps emotions under control;, • Professionalism - Approaches others in a tactful manner. Partnership: • Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. • Written Communication - Writes clearly and informatively; Able to read and interpret written information., • Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests., • Technical Skills -Shares expertise with others., • Professionalism - Approaches others in a tactful manner. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education and/or Experience High school diploma or general education degree (GED); and one to three years verifiable related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively communicate in one-on-one and small group situations to customers and other employees of the organization. Mathematical Skills Ability to add and subtract three-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of U.S. money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Certificates, Licenses, Registrations (THIS IS A MUST) Commercial Driver’s License – Class A, including current medical card, and equipment certifications as by State and/or Federal regulations. DOT qualified. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to sit. The employee must regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and high, precarious places. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions, and extreme cold. The noise level in the work environment is usually moderate. Other Duties: Please note this job description does not fully describe or provide a comprehensive list of all duties and responsibilities of the position. Duties and responsibilities, including essential functions, may vary amongst locations and/or individuals holding this position and may be added or changed without notice. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer M/F/Vets/Disability.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Associate Director of Clinical Services provides clinical and operational leadership for the agency’s Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) clinic and Critical Time Intervention (CTI) program. Reporting to the Senior Director of Behavioral Health, the Associate Director is responsible for ensuring the delivery of high-quality, trauma-informed, person-centered, culturally responsive, and recovery-oriented behavioral health services. The Associate Director provides leadership and supervision to program staff, supports day-to-day program operations, monitors clinical quality and regulatory compliance, and works collaboratively with agency leadership to ensure programs meet the needs of clients and the community. This position plays a key role in strengthening clinical practice, supporting staff development, maintaining regulatory and documentation standards, monitoring program performance, and promoting effective coordination of care across behavioral health, medical, and community-based systems. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Essential Duties and Responsibilities Clinical Leadership and Supervision • Provide clinical leadership and oversight for the Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) clinic and Critical Time Intervention program., • Provide regular supervision to assigned clinical and program staff and ensure appropriate supervisory structures are maintained across both programs., • Support clinicians and program staff in managing complex clinical situations, including risk assessment, safety planning, crisis intervention, and coordination of care., • Promote evidence-based, trauma-informed, recovery-oriented, person-centered, and culturally responsive practices., • Support staff in developing strong clinical assessment, treatment planning, documentation, and care coordination skills., • Facilitate or participate in clinical case consultation, team meetings, case conferences, and other interdisciplinary meetings., • Promote a culture of clinical excellence, accountability, collaboration, learning, and continuous improvement., • Work collaboratively with psychiatric providers and other members of the multidisciplinary treatment team to support coordinated behavioral health care., • Oversee the day-to-day clinical operations of the Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) clinic., • Ensure clinic services are provided in accordance with applicable OMH regulations, Medicaid requirements, agency policies, and professional standards., • Monitor clinician caseloads, productivity, access to care, scheduling, utilization, and other key operational indicators., • Support effective intake, assessment, admission, treatment planning, ongoing treatment, and discharge processes., • Monitor the quality and timeliness of clinical documentation and work with staff to address identified concerns., • Support coordination between psychotherapy, psychiatric services, care management, and other internal and external providers., • Identify barriers to client access and continuity of care and work with leadership to develop solutions., • Support implementation and optimization of the agency's electronic medical record and related clinical workflows., • Provide programmatic and clinical oversight of the CTI program and ensure services are delivered consistent with the CTI model, program requirements, and applicable OMH guidance., • Support the CTI team in serving individuals with complex behavioral health, medical, housing, and social needs during critical periods of transition., • Provide consultation regarding complex cases and assist staff with engagement, risk management, care coordination, and connection to community-based services., • Promote fidelity to the CTI model, including time-limited, phase-based interventions focused on strengthening long-term community supports., • Monitor referrals, enrollment, caseloads, service delivery, transitions between CTI phases, outcomes, and successful program completion., • Strengthen relationships and coordination with hospitals, behavioral health providers, housing providers, care management organizations, social service systems, and other community partners., • Support the effective integration and utilization of peers and other multidisciplinary team members within the CTI model. Quality, Compliance, and Documentation • Ensure compliance with OMH regulations, Medicaid requirements, contractual obligations, agency policies, and applicable accreditation or quality standards., • Monitor documentation quality, timeliness, treatment plans, assessments, progress notes, discharge documentation, and other required clinical records., • Participate in chart reviews, quality assurance activities, audits, corrective action planning, and continuous quality improvement initiatives., • Work collaboratively with agency leadership, Quality Improvement, Compliance, and other departments to identify and address clinical or operational risks., • Assist with preparation for OMH reviews, Medicaid audits, program monitoring, and other regulatory or funding reviews., • Use program data to identify trends, monitor performance, and develop strategies for improving access, quality, outcomes, and efficiency., • Ensure clinical incidents, safety concerns, and other reportable events are appropriately addressed, documented, and escalated in accordance with agency policy and regulatory requirements. Staff Development and Workforce Management • Participate in recruitment, interviewing, selection, onboarding, and retention of clinical and program staff., • Provide ongoing coaching, feedback, and performance management to assigned staff., • Identify staff training and professional development needs and assist with developing opportunities to strengthen clinical competencies., • Support staff through periods of high acuity, organizational change, program growth, and other operational challenges., • Promote effective communication and collaboration across disciplines and programs., • Assist with coverage planning during vacancies, leaves, and other staffing transitions to support continuity of care. Program Operations and Development • Work closely with the Senior Director of Behavioral Health to establish program goals, priorities, workflows, and performance expectations., • Monitor program capacity, service utilization, staffing, referrals, and other operational indicators., • Identify opportunities to improve workflows, increase access, strengthen coordination of care, and improve the client experience., • Participate in implementation of new initiatives, clinical services, technology, workflows, and regulatory requirements., • Assist with development and implementation of policies, procedures, clinical protocols, and program standards., • Participate in leadership meetings and communicate relevant information to program staff., • Develop and maintain collaborative relationships with internal departments and external community partners., • Represent the programs at internal and external meetings as assigned. Qualifications Required • Master's degree in Social Work, Mental Health Counseling, Psychology, or another related behavioral health discipline., • Current New York State professional licensure appropriate to the position., • Demonstrated experience providing behavioral health services to individuals with complex mental health and psychosocial needs., • Clinical supervision and/or behavioral health program leadership experience., • Strong knowledge of clinical assessment, treatment planning, risk assessment, crisis intervention, care coordination, and clinical documentation., • Demonstrated ability to lead multidisciplinary teams and manage competing clinical and operational priorities., • Strong written, verbal, organizational, and interpersonal communication skills., • Ability to work effectively with individuals from diverse cultural, socioeconomic, and lived-experience backgrounds., • Proficiency with electronic health records and ability to utilize data to support program management and quality improvement. Preferred • LCSW or LCSW-R licensure in New York State., • Experience working in an OMH-licensed outpatient mental health program., • Knowledge of New York State OMH regulations and Medicaid behavioral health requirements., • Experience supervising licensed and/or license-eligible behavioral health professionals., • Experience working with individuals with serious mental illness and complex social needs., • Experience with Critical Time Intervention, care transitions, community-based behavioral health services, or intensive care coordination., • Experience with quality improvement, regulatory audits, utilization management, and program development. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Values: WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $73,000 - $80,000 annually, commensurate with experience & qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to a paid agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

Job DescriptionDescription: The Trust Internal Audit Officer is responsible for executing risk based internal audit activities across Asset & Wealth Management functions, with a strong emphasis on regulatory compliance, operational risk, and internal control effectiveness. This role supports the Bank’s commitment to sound governance, fiduciary responsibility, and continuous improvement by evaluating trust operations and assisting with audits across additional business lines. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES • Execute internal audit reviews across Asset & Wealth Management business functions, with primary focus on regulatory compliance and operational risk., • Evaluate client documentation, fiduciary accounts, and contractual agreements to ensure compliance with regulatory requirements, fiduciary obligations, and internal policies., • Prepare detailed audit workpapers, document observations, and contribute to clear, actionable audit reports and recommendations., • Provide audit support and coordination for regulatory examinations and external audits., • Oversee and support evaluations of internal controls and business processes., • Assist with the development and execution of audit procedures in other areas of the Bank, including deposit operations and loan administration. ATTITUDES Build positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: • Respect- demonstrates professionalism and integrity in all interactions by actively listening to colleagues and stakeholders, valuing diverse viewpoints, and fostering an environment of trust and collaboration. Treats sensitive client and fiduciary information with discretion while maintaining objectivity and fairness throughout the audit process., • Client Focus – Builds and maintains strong relationships with internal business partners, trust administration teams, risk management and external stakeholders by understanding their needs and providing timely, accurate and constructive audit insights., • Inclusion - Encourages open communication, values differing opinions, and collaborates effectively across departments to identify risks, strengthen controls, and support organizational objectives. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: • Leadership - Demonstrates initiative, accountability, and sound judgment in executing audit responsibilities, providing guidance and influence that support effective risk management and fiduciary oversight., • Integrity- Upholds the highest ethical standards by conducting audits with objectivity, confidentiality, and independence while ensuring compliance with regulatory and organizational requirements., • Collaboration- Partners effectively with team members, business units, and stakeholders to share knowledge, address risks, and develop practical solutions that strengthen controls and processes., • Volunteerism- Actively contributes to organizational and community initiatives, supporting employee engagement, professional development, and a culture of service consistent with the institution’s values. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: • Accountability - Takes ownership of assigned audits, reviews, and projects by delivering accurate, timely, and high-quality work, while exercising sound judgment and maintaining compliance with fiduciary, regulatory, and organizational standards., • Innovation- Identifies opportunities to improve audit processes and enhance efficiency through the effective use of technology, data analytics, and best practices, supporting continuous improvement and risk management objectives., • Professionalism - Maintains a professional and objective approach in all audit activities, consistently exercising sound judgment, respecting confidentiality, and fostering positive working relationships with all stakeholders. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively expands technical, regulatory, fiduciary, and audit knowledge by participating in training programs, professional certifications, industry conferences, and continuing education opportunities. Seeks stretch assignments, cross-functional projects, and mentoring opportunities to enhance skills, broaden expertise, and support ongoing career growth. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with 3 to 5 years related experience and secondary education preferred. A background screening will be conducted. • LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate with clients directly and effectively., • TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn trust accounting and fiduciary platforms, Microsoft Office Suite, and any other computer programs pertinent to performing job duties., • MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs., • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation., • PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift X (e.g. 30) pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS • Medical, Dental, Vision & Life Insurance, • 401K with company match, • Paid Time Off & Recognized Holidays, • Leave policies, • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet), • Employee Assistance Program, • Employee Health & Wellness Program, • Special Loan and Deposit Rates, • Gradifi Student Loan Paydown Plan, • Rewards & Recognition Programs and much more! Eligibility requirements apply. BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. https://mandatoryview.com/?LicenceId=5a7398f0-7edb-4cb7-a02b-518dcfa222fa&ProductType=IntranetLicense&SubType=PG

Job Description We are searching for friendly and professional part-time, including 1 weekend day, Overnight (3am-11am) Team Member to join our Tim Hortons team at 1060 Wehrle Dr. in Williamsville, NY. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. In this position, baking food products and delivering outstanding customer service will be your main objectives. Additional responsibilities include processing food orders, cleaning and re-stocking multiple areas of the restaurant, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description: The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service. Hospitality & Guest Service: • Ensure that our bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards. • Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from., • Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards., • Support speed of service targets by working efficiently to fill orders and meet guests' needs., • Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction. Restaurant Operations: • Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials., • Monitor inventory of bakery products in the fridge and freezer and prepare products as needed., • Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet., • Respond to showcase and product needs communicated by the Restaurant Front., • Assist in serving guests in the Restaurant Front when necessary., • Regularly monitor and record temperatures of required products, fridges, and freezers. Policies & Procedures: • Adhere to all restaurant policies, procedures, and standards., • Maintain a clean and organized kitchen to ensure a ready-for-rush periods and timely service. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use personal protective equipment or clothing as required., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; frequent exposure to cold/freezing below temperatures and high heat temperatures (walk-in freezers/coolers and working with ovens), and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset, if needed, to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description PCC Values Its Employees by offering: • Paid time off (25 days per year), • 10 Paid Holidays, • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month, • 401(K) Retirement plan, • Tuition Reimbursement, • Generous Employee referral program, • Employee Wellness Program (earn up to $250 per year!), • Numerous other benefits, please apply to find out more! Summary: The Director of Care Coordination for Prime Care Coordination (PCC) is responsible for leading efforts to design and develop all care coordination services for the Care Coordination Organization/Health Home (CCO/HH). In conjunction with the Executive Director and the Vice President of Operations, the Director of Care Coordination will inform and execute the strategic direction and brand of care coordination for the CCO/HH that aligns with long term vision and goals of the I/DD service delivery system transformation to managed care. This role is responsible to develop, implement and monitor all day to day operations and employees for care coordination service delivery. Essential Job Functions: • Serve as contributing member of the PCC senior leadership team offering strategic thinking, planning and execution for the overall organization., • Participates in organization strategic planning and aligns department goals with overall organization strategy., • Develops, oversees, and monitors annual budget for Care Coordination (CC) department activities., • Assist the VP in monitoring all purchases and expenses for CC programs., • In conjunction with Human Resources and the VP, develops the organization staffing plan to ensure service delivery requirements are met., • Participates in the recruitment, hire and development of CC management team and provides supervision and leadership., • Develops, recommends, and oversees policies, procedures, and comprehensive training plans within the CC programs and ensure all employees are trained and adhere to established policies and procedures., • Assists in developing and implementing a comprehensive and person-centered approach to CC services ensuring cross systems integration for all individuals and families served., • Provide direct supervision and support to the Associate Regional Directors., • Empowers staff members to set, monitor, and achieve reasonably challenging goals that deliver on the mission and vision of Prime Care Coordination., • Responsible for ensuring PCC has met and/or exceeded all requirements and expectations established by OPWDD and the DOH., • Provide timely and relevant feedback to reinforce accountability for performance, behaviors, and results, • Collaborate with Quality Management services to assist with the development and monitoring of quality management plan and compliance issues pertaining to CC service delivery, • Provide oversight and ensure participation in Incident Management system for CC services., • Conduct and coordinate program evaluation and quality improvement activities in CC service delivery., • Coordinate and network with other organizations, agencies and service providers to foster community collaboration in addressing the needs of individuals and families, effectively communicating Prime Care’s services, mission, and vision., • Represent Prime Care Coordination on appropriate committees, boards, and task forces., • Develop and oversee on-call support schedules and provide crisis intervention and on-call support as required, • Ensure compliance with all applicable local, State and Federal regulations and agency policies, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities: • Knowledge of OPWDD and/or DOH program and service delivery system., • Proficient in budgeting, finance, quality and performance management metrics., • Must be able to multi-task, establish priorities, and meet deadlines., • Ability to work in a collaborative environment, work independently and motivate others., • Ability to communicate effectively, both orally and in writing., • Ability to act quickly, assess and act accordingly in crisis situations, • Proficient technology skills and understanding of health records, • Maintain appropriate confidentiality and discretion at all times., • Ability to adjust priorities and responsibilities in response to organizational needs and operational demands of Prime Care Coordination., • Ability to adapt and acquire new knowledge and skills efficiently while managing priorities in a fast-paced environment. Education and Experience: • Bachelor’s Degree in Healthcare, Business or Human Services Administration or related field required; Master’s Degree preferred., • Minimum of five years of leadership experience with proven success in program and operations development., • Experience and history of proven success in program development and managed care, services for people with intellectual and developmental disabilities and/or health home care management preferred. Physical Requirements/Working Conditions: • Ability to sit continuously, • Ability to reach above shoulder level, • Ability to turn/twist upper body, • Ability to perform computer-based work for extended periods of time, • Ability to use hand for repetitive action and fine manipulating for the purpose of keyboarding, • Must be able to travel throughout covered territories in Upstate NY as needed. Corporate Qualifications/Expectations: • Adhere to all Prime Care Coordination policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications., • Maintain all required certifications/training by State regulations and PCC policy, • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1037.

Job Description Position Summary This strategic business development position is responsible for generating net-new revenue through the sale of ConServe's First-Party Business Process Outsourcing (BPO), customer engagement, customer care, contact center outsourcing, servicing, and related enterprise solutions throughout the United States. The Director of Business Development will identify, develop, and close opportunities within higher education institutions, financial services organizations, utility providers, healthcare organizations, and other mid-to-large enterprise organizations seeking outsourced customer experience and operational support solutions. The ideal candidate possesses a proven track record of selling complex BPO and customer engagement solutions, building executive-level relationships, and navigating multi-stakeholder procurement and contracting processes. Significant travel throughout the assigned territory and at industry events is required. Essential Duties & Responsibilities Specifically, responsibilities associated with this position include, but are not limited to: • Achieve annual new client acquisition and revenue growth quotas., • Develop and execute a strategic business development plan focused on higher education, financial services, utilities, healthcare, and enterprise customer engagement organizations., • Identify, qualify, pursue, and close First-Party BPO, customer care, contact center outsourcing, servicing, and customer experience opportunities., • Develop relationships with executive decision makers, procurement teams, contracting officers, program managers, customer experience leaders, and operational stakeholders., • Generate and maintain a robust pipeline of qualified opportunities through prospecting, networking, referrals, conferences, trade associations, and strategic partnerships., • Lead complex sales pursuits from initial engagement through contract execution., • Collaborate with operations, compliance, technology, legal, proposal, and executive leadership teams to develop customized solutions and winning proposals., • Support and lead responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Sources Sought notices, and other procurement opportunities., • Achieve monthly, quarterly, and annual revenue objectives., • Maintain accurate pipeline forecasts, account plans, and activity tracking within CRM systems., • Attend and participate in sales meetings, planning sessions, training programs, trade shows, and industry conferences., • Develop and maintain prospect files, follow-up systems, and sales contracts in accordance with company procedures., • Submit required sales reporting and administrative requirements on a timely basis., • Know and follow all Company policies and procedures., • Adhere to ConServe's Blueprint Quality Management System, Code of Conduct, Compliance Program, and applicable client and regulatory requirements. Non-Essential Duties & Responsibilities • Other duties as assigned. Education Required • High School Diploma or GED, Preferred • Bachelor's Degree in Business, Marketing, Communications, Public Administration, or related field., • Equivalent combination of education and relevant business development experience will be considered. Required Experience • Seven+ (7) or more years of proven success in consultative business development, enterprise sales, strategic account management, or BPO solution sales., • Demonstrated experience selling:, • First-Party BPO Services, • Contact Center Outsourcing, • Customer Care Solutions, • Customer Experience (CX) Services, • Customer Servicing Operations, • Citizen Engagement Services, • Constituent Services, • Business Process Outsourcing Solutions, • Demonstrated success selling multi-year enterprise service engagements with annual contract values exceeding $500,000., • Proven ability to develop opportunities and close complex sales involving multiple stakeholders, procurement processes, operational leaders, and executive decision makers., • Consistent history of meeting and exceeding annual revenue targets., • Strong presentation, proposal development, negotiation, and closing skills. Preferred Industry Experience Experience selling into one or more of the following markets: • Higher Education Institutions, • Student Financial Services Organizations, • Banking, Credit Union, and Financial Services Organizations, • Utility and Energy Providers, • Healthcare and Insurance Organizations, • Large Enterprise Contact Centers, • Customer Experience and Customer Care Operations Preferred Background • Established professional network, higher education, financial services, utilities, healthcare, or enterprise customer engagement organizations preferred., • Ability to travel in excess of 50%., • Ability to travel to ConServe offices as required., • Must possess a valid Driver's License., • Excellent written, verbal, presentation, and executive communication skills., • High-energy, self-directed professional capable of working independently in a remote environment., • Strong consultative selling and relationship-building capabilities., • Proven problem-solving abilities., • Demonstrated territory management, pipeline management, and forecasting skills., • Strong attention to detail and commitment to quality., • Ability to manage multiple priorities simultaneously., • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook., • Proficiency with CRM platforms; Salesforce experience strongly preferred., • Ability to obtain and maintain Government Security Clearance if required., • No conflicts of interest with ConServe or its clients. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position, except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary during the workday., • Ability to communicate effectively by telephone, video conference, and in-person meetings throughout the workday., • Ability to use a computer for extended periods., • Ability to stand and present during client meetings, conferences, and trade shows., • Ability to drive a vehicle and travel by commercial airline. Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. Mission Statement ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition and fostering the development of long-term mutually beneficial relationships with our Clients, Employees, Suppliers, Business Partners, and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ConServe is a drug free workplace