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Job DescriptionDescription: Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates. Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café ? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates ? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance) ? Inventory management of coffee and coffee-related product Spend through Service: ? Deep understanding of the menu in order to educate and excite local ? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Comes around the machine to personally deliver drinks to locals ? Engages and attend Monthly Head Barista meetings ? Upskills teams and initiates training and accreditation requests for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship ? Out of LA and NY – One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies. ? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed ? Train, educate and acclimate new baristas into store and BL system Human Connection: ? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway ? Locals focused, interacting and servicing locals with beverage needs ? Sets tone in store with recognition and connection with locals – name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas ? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed) Premium Broad Product: ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service ? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in ? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensure proper ordering Beautiful Spaces: ? Ensures bar and workspace are always clean and fully functioning ? Speed of service – provide quality product with speed and accuracy ? Maintains grooming guidelines as all times ? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM Measures of Success: ? Cross-functional operations -flexible and agile moving from machine to serving local – service focused and quality driven ? Baristas in training are ready for test within 30 days of employment ? Pipeline of Baristas ready for accreditation ? Knows locals’ name & order – provides genuine escape by delivering great service ? Good communication & working environment with Servers – working together to service local efficiently and effectively ? Consistent coffee quality from all baristas in the café ? Reduces coffee waste Requirements:

Job Description Position Overview: Opengate is an innovative forward-thinking non-profit organization looking to provide extraordinary individuals support with the highest possible quality of life. We are seeking dedicated and compassionate Direct Support Professionals (DSP), who will play a critical role in making a positive impact on the lives of the people we serve. Being a Direct Support Professional (DSP) is not just a job – it's a chance to be a positive force in someone's life journey. Locations: Somers, NY, Mohegan Lake, NY, Pleasantville, NY, Yorktown Heights, NY, Hawthorne, NY. Qualifications: • Previous experience working with I/DD population is preferred but not required., • High School Diploma or GED., • Valid Driver's License in the Tri-State Area - New York, New Jersey, Connecticut., • Provide direct care and support to the people we serve with intellectual and developmental disabilities, including personal hygiene, feeding, and healthcare tasks., • Advocate for individuals by ensuring access to appropriate services and participating in treatment planning., • Develop a working knowledge of behavior management strategies and follow crisis intervention protocols (SCIP), including physical interventions if necessary., • Assist with daily living activities, household tasks, and recreational programs to support independence and skill development., • PAID training to help you succeed and grow in your role., • Comprehensive Medical, Vision, and Dental Insurance., • Eligible to enroll in 401k after six months of employment, • Employer-paid vision and dental premiums to keep you covered., • Tuition reimbursement for your personal and professional development, • Generous paid time-off to maintain your work-life balance Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes. In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.

Job Description Join our team as a Lead Counselor and play a pivotal role in supporting individuals with intellectual and developmental disabilities. You will assist the Day Habilitation Managers in ensuring a positive, inclusive , and safe living environment while overseeing day-to-day activities and supporting Direct Support Professionals (DSPs) within the Day Habilitation program. Essential Job Functions • Provide supervision to DSPs and assist in the daily operations of the residence, including meal prep, housekeeping, medication administration, and maintaining a safe environment., • Serve as a mentor and role model, offering guidance and coaching to staff based on Opengate's best practices, Core Competencies, and NASDP code of ethics., • Ensure the safety and well-being of residents, addressing behavioral concerns and maintain accurate records (e.g. - data collection, medical events), • Assist with managing SSI funds, personal shopping, and recreational activities for the people we support., • Coordinate and monitor leisure activities, ensuring they align with the residents' interests and needs., • Report maintenance issues, oversee petty cash management, and ensure all documentation (AOL skills, food/supply requests) is accurate and timely., • Facilitate community inclusion activities and manage related documentation., • Assist with the coordination of medical appointments and provide crisis intervention when needed., • Participate in on-site rotations and support relief coverage as required., • Act as a liaison between staff, residents, and visitors, ensuring courteous and professional communication., • High School Diploma or equivalent., • Minimum of 1-year experience as a Direct Support Professional (DSP)., • A valid driver's license in Tri-State area required., • PAID training to help you succeed and grow in your role., • Comprehensive Medical, Vision, and Dental Insurance., • Employer-paid vision and dental premiums to keep you covered., • Tuition reimbursement for your personal and professional development, • Generous paid time-off to maintain your work-life balance Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes. In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.

Job Description The Direct Support Professional (DSP), Certified Day Habilitation is responsible for supporting people with intellectual and developmental disabilities at the day habilitation program site and in the community, to lead richer lives. DSP's assist people receiving supports with all of their personal needs and care plans, including modeling socially appropriate behavior. They are responsible for supporting people to participate in recreational programs that strengthen their life skills, and they ensure a safe and comfortable environment. A primary purpose of the DSP is to support people to lead self-directed lives and to participate in their communities in a way that meets their interests and abilities. Essential Job Functions • Provide direct care and support to people with intellectual and developmental disabilities in the day habilitation program site and in the community., • Help to assess the needs of people receiving support and act as an advocate, ensuring each person receives appropriate services and that their personal needs are met while maintaining optimal health and safety., • Complete daily, weekly and monthly documentation of services and supports and review data for accuracy and completeness., • Complete Behavior Intervention Reports and Medical Intervention Reports as required., • Develop a working knowledge of applicable behavior management programs., • Maintain a clean, safe and organized environment and complete daily chores as scheduled., • Support people to participate in recreational activities., • Support people to complete Activities of Daily Living (ADL), including providing hands-on assistance with basic personal hygiene, bathing, toileting, grooming, feeding, and other healthcare related tasks, • Must complete Opengate driving course and be able to drive Opengate vehicles to transport people receiving services., • Perform delivery of service tasks as assigned by their supervisor, which will include providing transportation., • Maintain money management protocols for the personal funds of people receiving supports., • Participate in fire drills as scheduled., • Participate in Strategies for Crisis Intervention Prevention- Revised (SCIP-R) training and be able to implement strategies pertaining to the course. This may include implementation of hands-on/physical interventions when necessary., • Attend Interdisciplinary Team (IDT) meetings as requested and participate in the on-going development of treatment plans., • Attend and complete all scheduled training and maintain required certifications., • Follow federal, state, and local governmental regulatory guidelines pertaining to a safe, healthy, and clean work environment, reporting health and safety concerns to the supervisor., • High School Diploma or GED equivalent B. Must have a valid Driver's license, • One year's experience working with I/DD population is preferred., • Proficient in basic computer skillsPhysical Requirements, • This position is a non-sedentary role and requires frequent standing and walking., • PAID training to help you succeed and grow in your role., • Comprehensive Medical, Vision, and Dental Insurance., • Eligible to enroll in 401k after six months of employment, • Employer-paid vision and dental premiums to keep you covered., • Tuition reimbursement for your personal and professional development, • Generous paid time-off to maintain your work-life balance Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes. In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.

Job Description The Incident Management Specialist is responsible for assisting the Incident Management Coordinator to oversee the safety and welfare concerns of the people we support including allegations of neglect or abuse, financial exploitation and errors in care provided, as per OPWDD Part 624 and 625 regulations. Essential Job Functions: • Investigates incidents and allegations of abuse as per Part 624 regulations and completes all necessary documents and follow up requirements., • Conduct investigations as needed regarding incidents relating to Corporate Compliance, Code of Conduct and HIPAA laws and regulations., • Supports the Incident Management Coordinator with reporting, documentation, and training for both internal and Justice Center investigations., • Assists to facilitate compliance and the timely maintenance of IRMA (Incident Report and Management Application) RIA (Restrictive Intervention Application) application within IRMA, and the Justice Center WSIR (Web Submission of Incident Report)., • Assists with inputting, maintaining and monitoring of incident reporting data management and documentation as per Parts 624 & 625 (in tandem with OPWDD IRMA, Justice Center, WISR online tools)., • Assists to facilitate the timely implementation of corrective action plans relating to incidents and allegations., • Gathers data for inputting and trending and participates in compliance monitoring, • Assists with preparing data for incident trends, reporting and follow up., • Assists with insuring appropriate documents are in place for ICC and HRC., • Must be an OPWDD approved investigator and able to conduct initial internal investigations for all incidents involving the Justice Center., • Facilitates that Opengate’s programs conform to Opengate’s policies and procedures., • Facilitates that Opengate’s programs follow federal and state governmental regulations and policies., • Performs targeted audits as directed., • Assists departments in the development of Plans of Corrections as directed., • Monitors that the interests of the residents are being pursued and that their rights are being protected., • Input & monitor investigatory updates/ uploads into the state incident management system and communicate them to the state agency., • Data compilation, review, analysis and reporting for routine and special projects/initiatives., • Participates on committees as assigned., • Demonstrates knowledge of and loyalty to the Opengate, Inc. mission, vision, and values., • Follows federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the supervisor., • Identify and report any substantial Compliance Risks to the CCO or CEO., • High School diploma required, associate’s degree in human or social services preferred., • Minimum of 2 years of compliance/quality improvement, utilization or program review, and/or administrative experience., • Knowledge of state and federal regulations as they pertain to Health Care Providers and operators of OPWDD services and the New York State Justice Center., • Minimum of 3 years of experience with OPWDD systems such as WSIR, IRMA, etc., • Strong organizational, written and verbal communication skills. This position operates in a professional office environment. The role routinely uses standard office equipment and requires the ability lift, push and pull in order to perform general office duties such as filing. This would require the ability to move files, open filing cabinets and bend or stand as necessary. Hourly Rate: $28.00 - $30.00 Compensation will be commensurate with job qualifications and work experience Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes. In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.