Client Support Representative
11 days ago
Cedar Grove
Job Description We are seeking a motivated and detail-oriented individual to join our team in a full-time, in-office role. This position is ideal for someone who enjoys customer interaction, thrives in a small office environment, and is eager to contribute to a growing e-commerce business. Key Responsibilities • Provide exceptional phone and email-based customer service, • Educate customers on product offerings and benefits, particularly custom floor mat solutions, • Support online sales through order entry, processing, and follow-up, • Coordinate with vendors to ensure timely production and delivery, • Manage shipment tracking and logistics, • Maintain accurate sales data and records, • Strong verbal and written communication skills, • Professional phone presence and email etiquette, • Highly organized with strong attention to detail, • Proficient in Microsoft Office (Excel, Word, Outlook), • Ability to multitask and work collaboratively in a team environment, • Comprehensive training for the right candidate, • Supportive and team-oriented work environment We encourage applicants to review our website prior to applying to ensure alignment with our products and mission. Equal Opportunity Statement U.S. Military veterans and retired law enforcement professionals are strongly encouraged to apply. Company DescriptionLogo Mat Central LLC is a leading online retailer specializing in custom logo mats, commercial-grade entrance mats, industrial work mats, plaques, challenge coins, and more. We proudly serve a diverse customer base that includes United States government agencies, military organizations, and commercial clients nationwide.Logo Mat Central LLC is a leading online retailer specializing in custom logo mats, commercial-grade entrance mats, industrial work mats, plaques, challenge coins, and more. We proudly serve a diverse customer base that includes United States government agencies, military organizations, and commercial clients nationwide.