Outbound call center jobs in Valley Stream, New YorkCreate job alerts

Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Call Center Rep at SCA Health, you will: Take inbound calls from patients and make outbound calls to patients; Provide one call resolution to patient inquires whenever possible and perform timely follow up on inquiries requiring escal

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. Patient Call Center Coordinator. Handle making outbound calls to schedule patients upon request.

Patient Call Center Coordinator. We're looking for passionate and empathetic people to join our Call center. Prior inbound/outbound call center and telephone experience preferred.

PATIENT CALL CENTER COORDINATOR. Prior inbound/outbound call center and telephone experience preferred. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.

Competitive pay / Medical insurance / 401k / PTO / No cold calling / Paid training - As a Call Center Appointment Setter at Global TekMed Holdings, you will: Attend training sessions to become familiar with the company's products and services; Perform outbound calls to potential clients to schedule

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Job DescriptionAbout the Role We're hiring a Junior Recruiter to support high-volume hiring for entry-level field and technician positions. This is a hands-on recruiting role for someone who is comfortable being on the phone most of the day, moving fast, and keeping candidates and hiring managers informed. If you like a steady pace, clear expectations, and filling jobs week after week, this role is for you. What You'll Be Doing * Recruit full-time for entry-level and technician roles * Make high-volume outbound and inbound calls to candidates daily * Screen candidates by phone and clearly explain job details * Schedule and coordinate interviews with hiring managers * Keep regular communication with hiring managers on candidate status and feedback * Serve as the main point of contact for candidates throughout the process * Send post-offer documents (offer letters, onboarding paperwork, next-step instructions) to candidates and track completion * Follow up with candidates to ensure paperwork is completed on time * Update candidate records accurately in the ATS * Help ensure a smooth, respectful candidate experience from first call through offer What We're Looking For * 1-2 years of recruiting or high-volume hiring experience * Experience recruiting hourly, entry-level, or frontline roles (healthcare, home services, warehouse, call center, staffing, etc.) * Comfortable spending most of the workday on the phone * Organized, dependable, and able to manage multiple open roles at once * Clear communicator with strong follow-through Preferred (Not Required) * Experience recruiting technicians or field-based roles * Experience coordinating interviews and offers * Bilingual in English and Spanish preferred, to support communication with a diverse candidate population; not required * Familiarity with ATS systems and job boards What Success Looks Like * High daily call and screen volume * Interviews and offers moving quickly with minimal delays * Post-offer paperwork completed accurately and on time * Hiring managers and candidates kept informed * Positions filled consistently and efficiently Why Join Us * Clear, straightforward recruiting role * Steady hiring needs and consistent workload * Opportunity to grow into a higher-level recruiter role * Direct impact on keeping field teams staffed

Job Description Business Development Center (BDC) seeking professional, high-energy individuals to join our elite team. (2 LOCATIONS GARDEN CITY + HAUPPAUGE) DEALERSHIP BDC - HIGHLY ENCOURAGED TO APPLY!!!!!!!!!!!!!!!! * Manage inbound and outbound calls to schedule appts from our social media form-filled leads * Excellent communication and follow-up skills * Maintain accurate client records in our CRM system * Collaborate closely with our marketing and clinical teams * make $75k-100k+ per year Must haves : * Organized, motivated, and team-oriented URGENT!!!!!!!! ((((Open hiring event))) : PICK DATE & TIME !!!! • [11AM-4PM], • Monday 10/27, • Tuesday 10/28 * UPON SUBMITTING YOUR INFO I WILL CALL TO CONFIRM WITH YOU. ASK FOR CHANEL BDC MANAGER 516-566-7008

Job Description Are you looking for a challenge and a career that helps change people’s lives and also provides opportunity for growth and advancement? Then the Allen School is for you! In this entry level role advisors will have the opportunity to make a difference by working with students by building relationships through advising them on the requirements for admittance into specific health care programs. Enrollment Advisors evaluate a prospective student’s needs, goals, and career objectives to identify if The Allen School of Health Sciences has the appropriate academic program, environment and services available that will enable students to achieve their personal and professional goals. Essential Job Duties: The Enrollment Advisor will schedule virtual meetings with prospective students to discuss their needs, goals, and values. You will answer any questions they may have about the admissions process and provide information about the programs and services offered by the institution. During these meetings, the advisor will also assess the student's suitability for the program and provide guidance on the next steps in the application process. The advisor will maintain professionalism, empathy, and clear communication throughout the virtual meeting to ensure a positive and informative experience for the prospective student. As an Enrollment Advisor, you will be responsible for providing information and guidance to prospective students interested in enrolling in our institution. Your duties will include: • Taking inbound calls from prospective students who are interested in learning more about our programs and services., • Making outbound calls to follow up with prospective students who have expressed interest in our institution., • Providing detailed information about our academic programs, admissions requirements, and financial aid options., • Assessing the needs and goals of prospective students to determine the best program fit for them., • Guiding prospective students through the application process and assisting them with any questions or concerns., • Maintaining accurate records of all interactions with prospective students in our CRM system to include all technology components such as student information systems (Campus Vue), email, outlook and excel.., • Collaborating with other team members to ensure a seamless admissions process for prospective students., • Meeting individual and team targets for student enrollment and retention, • Positive, consistent role model that exhibits Allen School of Health Science’s Core EDUCATE Values at all times., • Successfully manage caseloads for enrollment and completion of students, • Successfully attend initial and on-going training sessions to enhance institutional operational knowledge, ranging from marketing through career services with a focus on regulatory and compliance standards in all areas., • Proactively identifies potential barriers within the student enrollment process and initiates steps resulting in resolution. Job Requirements: • Bachelor’s degree preferred, Associate’s degree or High School diploma required, • Industry related experience a plus, • Must have experience in a professional outbound call center or admissions office with a focus on the student experience, • Dedicated to providing an exceptional student experience, • Passion for admissions, education, and continuous learning environment, • Possess a sincere interest in helping others achieve life’s goals, • Ability to understand and appreciate students and co-workers, • Ability to work a flexible schedule to include some evenings, • Basic Microsoft Office and CRM experience, • Proficiency with technology and student management systems To be successful in this role, you must have excellent communication skills, a customer-focused approach, and the ability to build rapport with prospective students. Experience in a similar role and knowledge of higher education admissions processes are preferred. Additionally, proficiency in using CRM systems and a strong attention to detail are essential for this position. This is a full-time position at our Jamaica campus, that requires day and evening schedules and is a campus-based Position. We offer a robust benefits package including the following options: Medical, Vision, Dental, Disability, Life and 401K. For consideration, only online applications will be accepted. For further information, you may contact your local campus. Campus contact information listed on our website at Thank you for your interest in our school system. Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law. Powered by JazzHR 8pafIomZB8

Job DescriptionPosition Description: LOGISTICS COORDINATORDay & Nite is hiring Logistics Coordinators to support our Logistics department. We are a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. As a Logistics Coordinator, you will be at the heart of our operationscombining customer service, call center support, and dispatch responsibilities to ensure our clients receive timely, professional, and high-quality service delivery. This is a great opportunity for a career-minded individual who is passionate about logistics, thrives in a customer-facing role, and values interdepartmental collaboration. Were seeking someone who can bring energy, professionalism, and precision to every interactionboth internally and externally. Duties and Responsibilities: Act as the front-line representative of our service brands by managing inbound and outbound calls with customers, vendors, technicians, and partners. Coordinate and dispatch field technicians efficiently across a broad geographic region (Eastern Seaboard to West Coast). Leverage companys proprietary DBAnalytical system and third-party portals for service scheduling, job tracking, and performance reporting. Ensure smooth interdepartmental communication and handoffs between service, billing, operations, and technician management teams. Maintain up-to-date and accurate records of service calls, technician availability, and work orders. Monitor real-time technician activities and provide ongoing support to optimize service delivery. Adapt and work seamlessly across various business divisions with a clear understanding of different departmental goals. Assist in troubleshooting scheduling conflicts or service delays with professionalism and a solution-driven mindset.Qualifications: Customer Service Oriented Demonstrates patience, empathy, and problem-solving skills in customer interactions. Excellent Phone Communication Comfortable handling high-volume calls with a clear, professional tone. Organizational Skills Strong attention to detail with the ability to multitask, prioritize, and follow through under tight deadlines. Team Player Collaborative mindset, capable of building positive working relationships across departments. Tech-Savvy Experience with business software systems (e.g., DBAnalytical, CRM platforms) and confident navigating new technologies. Experience in Third-Party Portals Previous experience working with customer/vendor service portals is highly preferred. Flexible and Adaptable Able to shift focus as business needs change and thrive in a fast-moving, service-driven environment.Must Haves:Minimum of 2 years of experience in logistics coordination, customer service, dispatch, or a related roleFamiliarity with multi-division service-based operations is a plusStrong command of English, both verbal and writtenProficient in Microsoft Office Suite and general computer navigationBenefits: Hourly rate based on experience and company growth potential Training & Development Programs Health insurance with generous company contribution Company paid life insurance Dental, Vision, and 401K plan Vacation and sick paid time off Paid holidays $23.00 - $25.00 Hourly

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus