Outpatient jobs in Torrance, CA - Page 4Create job alerts

Job DescriptionBenefits: • Opportunity for professional growth, • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Allied Health Solutions Medical Group is an outpatient medical clinic committed to delivering high-quality, compassionate care to our patients. We are currently seeking a professional, organized, and patient-focused Medical Call Center Representative to join our team. This role plays a key part in ensuring smooth communication between our patients, staff, and providers. The clinic is located in Inglewood, California. This is a full-time position from Monday to Friday, 8:30 AM to 5:00 PM. Key Responsibilities • Answer large volume of incoming calls promptly and professionally, using proper phone etiquette., • Log and distribute messages accurately; respond to voicemails and messages from the Remote Call Center., • Address patient inquiries related to prescriptions, referrals, authorizations, and other requests., • Schedule appointments for all patients across the clinic., • Process and prepare invoices for patient forms., • Process medical records request to 3rd party insurances on request, • Retrieve, process, fax, email, and log all incoming patient forms and documents, • Ensure all documentation is accurate and compliant with healthcare standards.Front Desk Support, • Assist Front Desk staff with check-ins and general administrative tasks as needed., • Maintain professionalism and adhere to all Allied Health Solutions policies and procedures., • Foster a respectful and collaborative team environment.Administrative Duties, • Process and follow up on EDD (Employment Development Department) claims for patients., • Train and become proficient in eScript processing; follow up and respond to all eScript inquiries in a timely manner., • Coordinate and fulfill medical records requests efficiently., • Support administrative functions as needed., • Attend at least four staff meetings or training sessions per month, preferably on Fridays.Qualifications, • Associate degree or higher qualifications in healthcare administration or equivalent training is required., • At least 2 years full time experience in a similar position., • Prior experience in a healthcare or call center setting strongly preferred., • Knowledge of medical terminology, scheduling software (e.g., Office Ally and Tebra), and healthcare administrative workflows is a plus., • Excellent communication, organizational, and multitasking skills., • Strong attention to detail and ability to work independently and as part of a team., • Bilingual (English/Spanish) is a plus.Benefits, • Competitive pay, • Health, dental, and vision insurance, • Paid time off and holidays, • Supportive team environment, • Opportunities for professional growth