Patient relations jobs in Glendale, California - Page 3Create job alerts

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off Location: 2002 South Hoover Street Los Angeles 90007 Are you a dynamic leader with a passion for excellence in patient care? Do you thrive in a fast-paced environment and excel at managing teams? Restore Dental is seeking an experienced and enthusiastic Bilingual (Spanish) Dental Office Manager to join our thriving practice in Los Angeles, California. About Us: Restore Dental is an associate run practice dedicated to providing exceptional dental care in a warm and welcoming environment. Our commitment to patient satisfaction and our supportive team culture make us a standout practice. As our Dental Office Manager, you will play a pivotal role in maintaining our high standards of care and ensuring the smooth operation of our office. Position Summary: As the Dental Office Manager, you will oversee the day-to-day operations of our practice, ensuring efficiency and excellence in all aspects of patient care and administrative functions. You will lead our team, manage office budgets, handle patient relations, and ensure compliance with dental regulations. Key Responsibilities: • Team Leadership: Supervise and support our administrative and clinical staff, fostering a collaborative and positive work environment., • Office Management: Oversee daily operations, including scheduling, patient flow, inventory management, and office maintenance., • Financial Oversight: Manage office budgets, billing, and financial reporting. Ensure accurate and timely processing of insurance claims and patient payments., • Patient Relations: Address patient concerns and ensure a high level of patient satisfaction. Implement strategies to enhance patient experience and retention., • Compliance: Ensure compliance with dental regulations and standards. Maintain accurate patient records and ensure confidentiality., • Hiring & Firing: You will have the sole responsibility of managing the team including firing and hiring of employees as well as the associates, • Daily Huddle and Reports: You will organize and manage daily huddles and organize daily reporting to provide the ownerRequirements:, • Experience: Proven experience as a Dental Office Manager or in a similar leadership role within a dental practice., • Language Skills: Fluent in both Spanish and English to effectively communicate with our diverse patient base., • Billing Experience: Strong knowledge of dental billing processes and experience with insurance claims., • Software Proficiency: Proficient in Dentrix dental software and office applications., • Leadership Skills: Strong leadership and team management skills with the ability to motivate and guide staff., • Organizational Skills: Exceptional organizational abilities and attention to detail. Ability to multitask and prioritize effectively., • Communication Skills: Excellent verbal and written communication skills.Why Join Restore Dental?, • Professional Growth: Opportunities for professional development and career advancement., • Supportive Environment: Work with a dedicated and supportive team that values collaboration and patient care., • Impactful Role: Make a significant impact on our practice and the well-being of our patients.If you are a motivated and experienced Dental Office Manager looking to join a dynamic team, we want to hear from you! To Apply: Please send your resume and a cover letter to with the subject line "Bilingual Dental Office Manager Application." IMPORTANT: We are NOT currently reviewing any applications that do not have dental experience and that do not speak Spanish Join us at Restore Dental, where leadership meets excellence in patient care!

Job Description CHIEF ADVANCEMENT & EXTERNAL AFFAIRS OFFICER ABOUT LOS ANGELES JEWISH HEALTH Los Angeles Jewish Health (LAJH) is the largest nonprofit, single-source provider of comprehensive senior healthcare in the Greater Los Angeles area. Founded in 1912, the organization has provided compassionate, high-quality care to older adults for more than a century. What began as a small neighborhood effort to shelter seniors has grown into a nationally recognized continuum of care serving thousands of individuals annually through residential living, skilled nursing, rehabilitation, memory care, behavioral health, hospice, and community-based services. Rooted in Jewish values and guided by a deep commitment to dignity, compassion, and excellence, Los Angeles Jewish Health serves seniors of all backgrounds while honoring a legacy of trusted care. With multiple campuses, a broad range of services, and a strong tradition of philanthropy and volunteer engagement, the organization is positioned for continued growth and innovation in senior wellness, healthcare delivery, and community impact. ABOUT THE POSITION Reporting to the President & CEO and serving as a core member of the Executive Leadership Team, the Chief Advancement & External Affairs Officer (CAEAO) will lead a fully integrated advancement and external engagement strategy that advances LAJH's long-term sustainability, including a $150M capital campaign, brand leadership, and community impact. This executive will unify philanthropy, marketing, communications, board engagement, government relations, and strategic partnerships under a cohesive growth framework. The CAEAO will elevate LAJH's regional profile, expand diversified revenue streams, and position the organization as a leading voice in aging services and senior healthcare. This is a transformational leadership role requiring strategic vision, executive presence, healthcare fluency, and demonstrated success driving large-scale philanthropic growth within complex and mission-driven systems. This role represents a significant opportunity to transform LAJH's advancement function into a best-in-class, nationally recognized program. ROLES & RESPONSIBILITIES Strategic Leadership • Partner with the CEO to develop and execute a multi-year advancement and external relations strategy aligned with organizational priorities., • Work closely with the Board and the executive team to strengthen and diversify the LAJH philanthropic base., • Establish clear revenue targets, performance metrics, and accountability systems across fundraising channels., • Participate in executive leadership planning, budgeting, and strategic initiatives., • Strengthen forecasting models and reporting tools to monitor performance for philanthropy and communications., • Foster a culture of philanthropy and collaboration across the organization., • Lead and inspire a high-performing advancement and communications team, providing mentorship, professional development, and clear performance expectations., • Foster a respectful, collaborative, hard-working, and accountable culture that emphasizes excellence, creativity, belonging, and tangible results., • Lead the feasibility planning and launch of $150M capital campaign within an anticipated initiated public launch by the end of the year., • Develop campaign case statements, donor engagement strategies, and prospect pipelines., • Personally cultivate, solicit, and steward leadership-level and principal gift prospects., • Partner with the executive leadership team and Board leadership to secure major philanthropic commitments., • Provide strategic oversight and accountability for the $16M annual fundraising goal, setting comprehensive revenue strategies aligned with organizational priorities, defining measurable performance benchmarks, and building a strong culture of accountability., • Oversee diversified revenue streams, including major gifts, mid-level giving, planned giving, and special initiatives., • Identify opportunities across institutional grants, government funding, corporate partnerships, and strategic alliances that support long-term organizational sustainability., • Ensure strong donor lifecycle management, stewardship, and retention strategies., • Utilize data analytics and CRM systems to optimize performance and donor engagement., • Ensure that marketing, communications, and brand messaging support philanthropic growth, donor engagement and the broader visibility of LAJH., • Ensure consistent messaging and brand positioning across all communications platforms., • Lead development of campaign materials, digital content, and donor communications., • Partner with the CEO and communications team to shape external positioning, coordinating messaging, digital outreach, media relations, and campaign communications so they effectively support fundraising while strengthening the organization's overall reputation., • Strengthen board engagement in philanthropy, ensuring active participation in fundraising, donor cultivation, and campaign leadership., • Partner closely with the CEO and Board leadership to shape organizational strategy, align priorities, and support high-impact decision-making across governance and executive functions., • Working with the CEO, ensure compliance with fiduciary duties, bylaws, and 501(c)(3) regulatory requirements, including board orientation, governance education, and external engagement strategies., • Assess board composition and lead recruitment to address skills gaps and advance long-term strategic goals., • Oversee external affairs strategy, including community engagement and government relations., • Represent the organization with public officials and at networking events., • Identify and pursue government funding opportunities aligned with senior care priorities., • Strengthen relationships across philanthropic and healthcare communities., • Strengthen institutional messaging to shape how LAJH is perceived among donors, partners, and the broader healthcare community., • Bachelor's degree in business administration, communications, nonprofit management, or a related field required, advanced degree preferred., • Minimum of ten years of progressive leadership experience in advancement, fundraising, or external growth roles, preferably within a nonprofit, healthcare, or mission-driven organization., • Proven experience leading major capital campaigns, including planning, feasibility and execution., • Demonstrated success in personally securing six and seven-figure philanthropic commitments, with a strong track record in major gifts, institutional fundraising, and revenue growth aligned to strategic objectives., • Proven executive leadership experience, including building and mentoring high-performing development teams, partnering strategically with CEOs and Boards, and influencing cross-functional stakeholders., • Deep expertise in donor cultivation and stewardship strategies, advancement operations, and data-informed fundraising practices, with the ability to translate organizational vision into compelling philanthropic investment opportunities., • Proven track record of overseeing integrated marketing and communications strategies that support revenue growth., • Ability to manage and lead legislative advocacy, regulatory engagement, and coalition-building to advance organizational policy priorities at the local, state, and federal levels., • Proven track record of developing strong connections within a philanthropic community, maintaining a dynamic presence with excellent relationship-building skills, and the ability to engage diverse stakeholders as an innovative and collaborative thought partner. The salary range is $300,000 – $350,000. Benefits include: • Comprehensive health coverage, including medical, dental, and vision plans, • Employer-paid life insurance plus optional disability, accident, and critical illness coverage, • Flexible Spending Accounts (FSA) and retirement savings plan (403(b)) with employer match, • Generous paid time off, holidays, and employee assistance/wellness programs Envision Consulting was retained by Los Angeles Jewish Health to search for its Chief Advancement & External Affairs Officer. Applicants needing accommodation for any part of the application process may contact Envision Consulting at 626.714.7577 to request and arrange for assistance.

Job Description Location: Los Angeles Salary: $24.04 per hour, non exempt Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential facility settings that can have either FHSP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from the Program Supervisor, the Housing Coordinator will help formerly homeless individuals move into housing in Los Angeles County and provide housing retention services after move in. The Housing Coordinator will work directly with tenants and work collaboratively with property providers, case management and/or service providers to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agencies as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues. Position Responsibilities • Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable., • Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities., • Liaise between program participants and case management services., • Work with the Housing Acquisitions team to assist with housing placements and assignments., • Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks., • Respond to housing and tenant-related emergencies during normal business and after hours., • Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable., • Educate community members about the housing needs of identified program participants and the importance of supportive housing., • Submit and follow up on tenant maintenance requests., • Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times., • Update multiple data systems with appropriate participant information., • Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them., • Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Professional Experience • One year of work experience in non-profit human services, • Experience with homeless, veterans, and/or people with health conditions or impairments a plus, • Knowledge of different housing models – such as permanent supportive housing or rapid rehousing – or the public housing agency (PHA) system a plus Knowledge, Skills, and Abilities • Excellent verbal and written communication skills, • Strong interpersonal skills, • Willingness to travel all over Los Angeles county and make regular in-person visits in the community, • Possession of a valid California driver’s license, a clean driving record, and automobile insurance, • Access to reliable transportation, • Basic computer knowledge, MS Word and Excel required; PowerPoint preferred, • Flexibility is required regarding scheduling and prioritizing tasks, • Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Core Competencies • Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it., • Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise., • Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans Organizational Values • Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience., • Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection., • Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required. Travel Requirements This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement. Salary range for this position is $24.04- $29.14 hourly. This position is being offered at $24.04 hourly. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Hybrid Work

Job Description dmitting Representative POSITION SUMMARY The Admitting Representative is responsible for facilitating the process of pre-admission or admission of all patients into the hospital in a courteous and professional manner; responsible for meeting, greeting the public/patients as they enter the organization in such a way as to make a positive “first impression”; interviews, gathers, completes accurate database to facilitate registration process efficiently and expeditiously; collaboration with multiple ancillary departments to achieve accurate patient registration, billing, case management, discharge planning information. MAJOR RESPONSIBILITIES: Patient Relations Always represents the organization, the primary welcoming representative to all patients, public, visitors in all areas. Conducts self in a manner consistent with established organizational customer service standards. Demonstrates communication and organizational skills that enhance the image of the organization in the eyes of the public, whoever they may be. Interviews patients in a courteous manner to obtain accurate information and facilitate quick admission and registration of patients. Adheres to the established dress code of the MCH customer relations department. Escorts or arranges escort of patients or public to designated areas as needed. Communication Interprets and explains hospital, state, federal policies and organizational services to patients and visitors in a way that they can understand and feel respected. Ability to communicate effectively and professionally with patients, visitors, physicians and hospital personnel. Ability to work in fast-paced public arena and prioritize multiple tasks related to customer service, clerical duties, physician relations, and organizational processes. Awareness of when customer relations situations require managerial support. Communicates to Registration Department all financial, demographic data necessary to ensure a complete admission folder is processed upon patient entry. Alerts appropriate department of self-pay accounts for follow-up and review. Clerical Witnesses and obtain patient signatures on all required forms to facilitate admission/registration. Adheres to organizational policies related to HIPAA (privacy, confidentiality, etc.) Creates admission financial file for each patient admission (ER, IPS, BHU, MDU, Surgery) containing all required documents, copies for proper business office/contract billing & processing. Verifies benefits and obtains eligibility for every patient encounter. Notifies the Insurance Company and IPA on every patient admitted as (Inpatient, BHU, MDU, Surgery) prior to being admitted to the MCH. Utilizes 2 patient identifiers as outlined in the National Patient Safety Goals standards per Joint Commission. Uses patient labels and identify all necessary patient documentation to ensure an accurately identified patient & record are correctly entered into the registration system. Utilizes the 2 patient identifiers prior to placing a wrist band on a patient. Responsible for reconciling current census admissions/discharges prior to shift-end for 100% accuracy. Responsible for collecting monies, writing receipts, and depositing money into safe collected from patients in accordance with departmental/hospital policies. Department Responsibilities Actively supports the department/hospital policies, procedures, and regulations. Maintains a well-organized, equipped, and safe work environment at maximum efficiency. Willing to assist coworkers and peers to improve department or hospital-wide processes. Must complete the Daily Productivity Log at the end of each shift worked. Flexible with shifts and or days as emergencies arise. Attends required staff meetings, in-services, and certification courses for personnel file. QUALIFICATIONS: Minimum of 1-year progressive admission/registration experience or previous MD office, medical billing experience preferred. Knowledge of medical terminology. Knowledge of third-party reimbursement. Excellent verbal and written skills; bilingual English/Spanish preferred. Manual dexterity and mobility. Ability to follow proper lifting techniques, push wheelchairs with weight to 150 lbs. Ability to utilize computers and electronic equipment to achieve department goals: CPT, printers, typewriters, computers, telephones, and fax machines. Employee must obtain his/her MAB (Management of Assaultive Behavior) and Fire Card course within first 60 days of employment. Employee required to attend an AIDET Training class. PHYSICAL DEMAND ANALYSIS PHYSICAL REQUIREMENTS: Ability to negotiate physical environment with safety VISUAL REQUIREMENTS: Ability to translate and understand written communications and negotiate physical environment with safety. HEARING REQUIREMENTS: Ability to understand and translate auditory communications with safety WORKING CONDITIONS: Office working conditions: Normal. Patient Care Areas: With safety precautions

Job Description Job Description POSITION SUMMARY The Phlebotomist is responsible for collection of specimens from patients. The phlebotomist is also cross-trained to assist the Clinical Laboratory Scientist (CLS) when possible; assigned to assist in the specimen processing and filing. This person will report to the Phlebotomy Lead and Lab Manager Implements good public relations by representing the laboratory directly to patients, physicians and hospital staff at all times. Assures quality of work, workflow, turn-around-time; assures accurate testing to support quality patient care; accepts suggestions and corrections and adjusts to changing situations. This position requires full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that this individual will demonstrate behavior consistent with the Core Values and shall support the Hospital’s strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES • Assures that phlebotomy supplies are restocked for all three shifts., • Responsible for all clerical duties., • Communicates appropriately with coworkers, hospital personnel, physicians at all times., • Maintain coverage of the laboratory to provide adequate patient care, which may require “last minute” schedule changes., • Collects samples from inpatients using standard venipuncture or skin puncture techniques according to established policies and procedures., • Inventories, reports and restocks all phlebotomy testing supplies to ensure continuity of activities., • Delivers specimens to the lab as needed., • Responsible for data entry and appropriate proficiency using the Lab Information System (LIS) Computer systems., • Is proficient in using manual backup to the Lab Information System (LIS)., • Assist customers with LIS Information., • Assures that the workplace is clean and neat., • Responsible for proper telephone etiquette at all times., • Performs other duties as assigned. Job Requirements POSITION REQUIREMENTS A. Education • Proficient with LIS and computer applications, • Current CA Certified Phlebotomy Technician License, • Current Basic Life Support (BLS) for Health Care Providers from the American Heart Association., • Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification #LI-AJ1

Job Description Job Description POSITION SUMMARY The Phlebotomist is responsible for collection of specimens from patients. The phlebotomist is also cross-trained to assist the Clinical Laboratory Scientist (CLS) when possible; assigned to assist in the specimen processing and filing. This person will report to the Phlebotomy Lead and Lab Manager Implements good public relations by representing the laboratory directly to patients, physicians and hospital staff at all times. Assures quality of work, workflow, turn-around-time; assures accurate testing to support quality patient care; accepts suggestions and corrections and adjusts to changing situations. This position requires full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that this individual will demonstrate behavior consistent with the Core Values and shall support the Hospital’s strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES • Assures that phlebotomy supplies are restocked for all three shifts., • Responsible for all clerical duties., • Communicates appropriately with coworkers, hospital personnel, physicians at all times., • Maintain coverage of the laboratory to provide adequate patient care, which may require “last minute” schedule changes., • Collects samples from inpatients using standard venipuncture or skin puncture techniques according to established policies and procedures., • Inventories, reports and restocks all phlebotomy testing supplies to ensure continuity of activities., • Delivers specimens to the lab as needed., • Responsible for data entry and appropriate proficiency using the Lab Information System (LIS) Computer systems., • Is proficient in using manual backup to the Lab Information System (LIS)., • Assist customers with LIS Information., • Assures that the workplace is clean and neat., • Responsible for proper telephone etiquette at all times., • Performs other duties as assigned. Job Requirements POSITION REQUIREMENTS A. Education • Proficient with LIS and computer applications, • Current CA Certified Phlebotomy Technician License, • Current Basic Life Support (BLS) for Health Care Providers from the American Heart Association., • Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification #LI-AJ1

Job Description Position Summary: The Prior Authorization Supervisor (LVN) is responsible for supporting the process that manages all outpatient services, including Prior Authorization Lead Nurses and Review Nurses. The goal of the Clinical Supervisor is to actively participate in regular monitoring, auditing and mentoring PANs productivity and clinical reviews. Ensuring that the PAN is following the guidelines in the approval of services or making recommendations for other determinations to the provider/vendor (denial/modification/redirection). Additionally, the goal of the Prior Authorization Clinical Supervisor is to model for the Nurse Leads, Specialists and PANs proper process and procedure as well as cooperation and support to the other PANs, physician reviewers, Supervisor(s)/Managers(s), and Medical Directors by knowing the process, and working to deliver excellent care based on medical management referral processing guidelines. Education and / or Experience: • Graduate of an accredited Vocational Nursing Program, • California LVN License in good standing., • Knowledge of Healthcare and Managed Care required., • Typing 60 word per minutes with accuracy., • Knowledge of computers, faxes, printers and all other equipment., • Proficient in MS Office programs (i.e., Word, Excel, Outlook, Access and Power Point)., • Ability to deal with responsibility with confidential matters., • Ability to work in a multi-task, high stress environment., • Ability to prioritize, • Ability to meet deadlines Essential Duties and Responsibilities include the following: • Assists with staff supervision and process to assure the following patient service standard are met by all preauthorization staff., • Understand all aspects of the functionality of Access Express/Heritage Connect with respect to prior authorization and the customer service modules., • Understand, promote and support the audit of the principles of UM and facilitate the right care at the right time in the right setting., • Complete assigned tasks accurately and within specified time limits., • Anticipate future events, set realistic goals, timetables, coordinate activities to ensure smooth work flow and time management., • Understand all Regal Medical Management policies and procedures to help create and maintain job aids that are consistent with these policies., • Communicate effectively and interact with the department managers, compliance officer, regional medical directors and staff daily or as indicated regarding all medical management processes., • Identify and schedule ongoing training sessions for established staff to review processes with the department trainer where deficiencies appear in audits., • Verify that patient confidentiality is maintained by the staff and that HIPPAA compliance is observed at all times., • Speak clearly, concisely and tactfully on all subjects related to Medical Management. Sometimes before large number of people or strangers, • Treat co-workers and customers with patience and respect., • Arrive to work on time. Consistently be at work. Display flexibility regarding lunches, breaks and work, • Anticipate our provider’s needs: Understand their wants and needs, listen for cues and identify how to respond and what level of intervention they need., • Returns phone calls to providers and follow up with requests., • Demonstrates honesty and integrity in everyday activities, • Verify that patient confidentiality is maintained by the staff and that HIPPAA compliance is observed at all times., • Recognizes when an error has been made and immediately correct it then report to appropriate manager., • Communicates appropriately and clearly to management, co-workers, and physicians., • Consults other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs., • Treat co-workers and co-workers with patience and respect., • Maintains quality monitors as assigned by Management., • Performs other duties as assigned ., • Participates in the efficient, effective, and responsible use of resources such as supplies and equipment., • Maintain smooth working relations with co-workers and supervisors. Be a “Team Player”., • Identify trends or issues in the UM process that requires further evaluation for their quality or utilization implications and bring these items to the attention of the UM Manager., • Communicate effectively and interact with the provider group, staff and health plans daily or as indicated regarding UM and referral authorization issues., • Maintain organized UM logs and other related information. Identify and handle request that can be approved and brought to resolution., • Compile auditing data into quarterly progress reports., • Verify that any new process is communicated to the UM Staff and is followed via monthly audits of the staff’s production., • Update, maintain and approve time sheets Verify that requests for PTO are valid and meet criteria and do not conflict already scheduled dates. The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Full Time Position Benefits: The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life. Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options. Health and Wellness: • Employer-paid comprehensive medical, pharmacy, and dental for employees, • Vision insurance, • Zero co-payments for employed physician office visits, • Flexible Spending Account (FSA), • Employer-Paid Life Insurance, • Employee Assistance Program (EAP), • 401k Retirement Savings Plan, • Vacation Time, • Company celebrations, • Employee Assistance Program, • Employee Referral Bonus, • Tuition Reimbursement, • License Renewal CEU Cost Reimbursement Program, • Business-casual working environment, • Sick days, • Paid holidays

Job Description $90,000–$105,000 annually (based on experience) The Opportunity A premier health center in Burbank is seeking a Physical Therapist to join their outpatient clinic. You'll take ownership of clinical quality, patient outcomes, and the growth of rehabilitation programs that serve the local community. This is a full-time, direct hire role with Monday–Friday scheduling and no weekend commitments—new grads are encouraged to apply. Why You'll Love This Role • Competitive compensation based on your experience, with an excellent benefits package, • Flexible shift hours during weekdays only—enjoy your weekends off, • Planning, developing, and implementing rehabilitation programs that meet clinical quality and service excellence standards, • Providing direct patient care using hands-on techniques and therapeutic exercise to facilitate pain relief and functional recovery, • Documenting and billing clinical services accurately to support financial viability, • Monitoring customer relations and identifying opportunities for program growth, • Evaluating employee performance and the effectiveness of ongoing rehabilitation programs, • Graduate from an accredited Physical Therapy program, • Current Physical Therapist license in California, • Ability to meet clinical competency requirements, • Capable of maintaining regular attendance

Job DescriptionLocation: Skid-Row Downtown Los Angeles (CA) JWCH Mission Statement: The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research. About the Program: The San Julian Oasis (SJO) Recuperative Care Program is an interim housing program that provides bed space for eligible patients. To qualify, patients must be unhoused, have an acute medical condition, and be medically and physically stable. This respite program offers medical care, case management, personal care, three meals per day, access to long-term housing resources and placement, and reunification services for clients who have lost contact with their family or support network. Position Purpose: Within the regulatory scope of practice and under the direction of the Program Director, the LVN assists in the provision of direct patient care by performing routine patient care procedures, technical and supportive functions in the recuperative care setting. Principal Responsibilities: • Performs routine patient care functions as prescribed by established policies and procedures within defined scope of education, training and responsibilities, • Uses and practices “basic assessment” (e.g. data collection) and documents data in accordance with the policies and procedures of JWCH and the standards of LVN practice., • Contributes to evaluation of the patient’s individualized interventions related to the care plan and treatment plan., • Performs basic patient care consistent with the policies and procedures of JWCH and the LVN licensure laws of the State of California., • Applies principles of aseptic technique and infection control per policy and procedures., • Consistently uses and reinforces proper body mechanics and appropriate personal protection equipment., • Recognizes the need for emergency care; initiates appropriate procedures within the scope of practice and alerts the Nurse Manager and physician in a timely and appropriate manner., • Conducts patient education and supports patient’s self-management goals according to JWCH policies and procedures., • Delegates selected tasks to a medical assistant, consistent with that individuals job description and the polices and procedures of JWCH., • Assists medical personnel with procedures and/or diagnostic exams., • Keeps patient exam rooms and work areas clean and stocked., • Documents pertinent patient information, procedures performed and patient responses, following established policy and procedures., • Documents in the medical record, all patient care immediately after performing any task in the medical record., • Assists in the maintenance, care and handling of medical equipment, • Maintains standards of cleanliness, organization and an adequate level of supplies for the exam rooms or assigned work area., • Demonstrates correct and safe technique in the use of and cleaning of equipment according to specific manufacturers’ instructions and policy and procedure manual., • Responsibility and accountability for adherence to organizational and department standards and policy., • Observes department guidelines concerning absences and reports absences in accordance with departmental procedures., • Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor., • Participates in organizational programs/committees as assigned., • Must be available to cover both morning and evening shifts as needed., • Current and valid California LVN License., • Current BLS card from the American Heart Association., • At least one-year experience in an ambulatory care setting., • Effective communication skills, both verbal and written, to interact with patients, families, and the healthcare team., • Proficient in performing basic nursing skills, such as taking vital signs, administering medications, and assisting with activities of daily living., • Ability to work collaboratively with other healthcare professionals, including registered nurses, physicians, and support staff., • Experience in working with clients and staff from diverse socio-economic, ethnic and cultural backgrounds., • Current and valid California Driver’s License with current car insurance. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer. We have two shifts: • Swing Shift: 3:00pm - 12:00am, • Graveyard Shift: 11:00pm - 8:00am

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Imaging Center Supervisor, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Assist with hiring qualified team members following approved protocols and HR guidelines, and maintain a minimal level of employee turnover., • Direct, mentor, and help oversee all imaging center and department team members by setting clear and specific expectations/objectives and monitoring performance. Recognize and provide coaching, counseling, and discipline as appropriate., • Adhere to all OSHA regulations, RadNet practices, and safety protocols, • Actively promote, recommend, and seek out new business opportunities for the imaging center and organization., • Develop strategies to achieve individual and business unit goals., • Advocate change to maximize effectiveness and efficiency., • Perform technologist duties to maintain technical skills and to alleviate staffing shortages (as applicable)., • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • Excellent management skills, including: Sales and customer service; public relations; strong time management; clerical skills; some bookkeeping; strong written and verbal communications skills; knowledge of budget and financial statements; understanding of workers compensation billing needs, and possess basic medical-related knowledge/skills., • Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management., • Previous experience at similar volume medical facility a must, technical experience (imaging) a strong plus., • Ability to communicate clearly and effectively through verbal and written communication., • Knowledge of state and federal health and safety regulations., • Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge., • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Administrative Nursing Supervisor This is a middle management position for administrative supervisory coverage of the Nursing Department, patient care areas, and other department hospital operations during day, evening and night shifts as assigned. Responsibilities require knowledge of hospital and nursing policies and procedures. Administrative Nursing Supervisor duties include provision of managerial and clinical links between the nurse manager and department directors in their absence, and the administrator-on-call. Additionally, this position will include basic knowledge of Utilization Review rules and regulations as they assist physicians and staff in assigning level of care admission status. This position reports to the Chief Nursing Officer or her/his designee. MAJOR RESPONSIBILITIES VALUE ADDED – INCREASES WORTH OF SERVICE TO MISSION COMMUNITY HOSPITAL * Participates in marketing activities of the Hospital including but not limited to committees/task forces, speaking engagements, conducting tours, Hospital sponsored health fairs. * Participates in staff recognition activities in ways that reward behaviors reflecting positively on Mission Community Hospital. * Serves as an active participant in departmental, interdepartmental, multi-department or house-wide process improvement forums/task forces/committees. * Offers and implements solutions to challenges/problems. * Participates in departmental activities / projects and contributes recommendations and/or assists in implementing new or revised processes/procedures that improve work efficiency and/or enhanced service. 7. Participates in activities that contribute to professional growth and development in ways that enhance value to the organization. LEADERSHIP * Provides coaching and supervision when staff clinical practice knowledge deficits are identified. * Is continuously aware of changing priorities and resource availability and proactively removes roadblocks and prevents problems. * Utilizes competent interpersonal skills and conflict resolution techniques. * Role models and fosters high quality and continuous excellence in patient care delivery. * Promotes an environment in which the patient care team is motivated to work cooperatively toward common outcomes. * Role models and assures compliance by patient care team members with hospital professional nursing practice policies and procedures and standards of patient care. * Precepts/mentors/coaches nursing staff to promote wound care practice excellence and high quality patient care. * Actively participates in wound care management and performance improvement councils and other patient care and safety committees/task forces as assigned. 2/2020 Administrative Nursing Supervisor ESSENTIAL POSITION RESPONSIBILITIES/ FUNCTIONS Promote the mission, vision, and values of the organization. Assess patient care requirements on each unit by making rounds in the Emergency Department (ED), and all other areas of the hospital. Use Patient Classification tool to assess the acuity of care required by the patients. Develop and implement staffing plan for shift based on patient acuity and/or ratio, patient census and available staff. Serve as a resource to staff for solving clinical problems. Assist staff with efficiently utilizing staffing resources to meet patient care requirements and other professional responsibilities. Provide for immediate follow-up, documentation and communication of incidents to appropriate manager and director. Respond to emergency situations (e.g., RRT, Code Blue, Code Gray, etc.) and assists staff as necessary. Ensure incident report is completed and submitted by staff. Act as a resource in identifying and/or solving administrative/operational problems. Anticipate actual/potential problems that may occur on assigned shift and sets shift priorities accordingly. Work collaboratively with nursing and ancillary staff to solve problems in a fair, consistent manner. Contact representatives of departments not presently in the hospital for assistance with problem solving, timely and appropriately. Act as a resource and ensure adherence to hospital and nursing philosophy, policies and procedures. 14. Report to the administrator on-call significant incidents and problems such as unusual patient, family, visitor concerns; borrowing of lending of major equipment; major damage or utility outages; security problems; public relations or media events; union recruitment activities; fire, disaster, and bomb threats; matters of legal importance; calls received from the Depaertment of Health or any other regulatory agency; and safety issues. Obtain materials/supplies from Materials Processing and/or the Storeroom for patient care when these departments are not open. Provide ongoing support, guidance, timely feedback, verbal and written anecdotes to staff on performance, when indicated. Written anecdotes are forwarded to nurse managers or directors to be used as part of performance evaluation. Contribute to evening, night and weekend staff performance evaluations, when requested. Facilitate staff attendance at staff development sessions offered during their shift. Identify and communicate staff needs for continuing education to the Education Director. Assist staff to interpret change in a positive manner. Assist staff to provide a safe work environment for patient care. Assist in the preparation and implementation of the annual goals for the department. Maintain profession knowledge and competency by attending continuing education programs, seminars, workshops, Supervisor Conference Group Meetings, and/or independent research reading. Consistently and independently follows established safety and infection control procedures. Comply with the standards of conduct and seeks guidance when in doubt. Meet or exceed expectations of individuals for whom service is provided. Assist physicians and staff with assigning admission status to patients (e.g., observation status vs. admission status). Contact Case Management Director when level of care assistance is needed. 2/2020 2 Administrative Nursing Supervisor * Responsible for managing available hospital beds during assigned shift by collaborating with nursing staff to improve the efficiency of patient admissions and discharges throughout the organization. * Monitor patient census and availability of beds within the organization to maximize the efficient utilization of nursing resources. QUALIFICATIONS/SKILLS/KNOWLEDGE General Requirements * Current (unrestricted) California Registered Nurse license * Los County Fire Card * Experience with navigating Electronic Medical Records preferred MINIMUM PHYSICAL DEMAND/REQUIREMENTS AND WORK ENVIRONMENT The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to lift approximately 35 pounds. A considerable amount of sitting, standing and walking. Must be able to work under physically and emotionally stressed conditions. Incumbent will have potential exposure to communicable diseases. Safety precautions for employees such as blood drawing for screening of various diseases such as hepatitis, required immunizations, etc. are necessary. Although not acceptable, occasional subjectivity to verbal abuse, threats and physical violence from angry, hostile, or disgruntled patients and/or family members. Minimum Education: Associate Degree Nursing. Bachelor of Science degree in nursing preferred Minimum of five (5) years of acute critical care, emergency department, and/or medical- surgical nursing experience Minimum of two (2) years supervisory or management experience preferred Bilingual skills preferred (Spanish) Basic computer skills Current Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) 2/2020 3 Maintains intimate knowledge of hospital policies, procedures, and acts as a resource for the clinical staff on the patient care units. Perform other work duties and/or tasks as assigned. Physical Requirements: Visual Requirements: Hearing Requirements: Working Conditions: Ability to negotiate physical environment safely. Ability to translate and understand written communications. Ability to understand and translate auditory communications accurately and effectively. Working conditions: Normal office and hospital environment. Patient Care Area: Standard hospital and clinic patient care unit environment. Standard hand washing, Universal Protocol, and patient isolation precaution compliance required when present on patient care units. Administrative Nursing Supervisor Additional Physical Demands/Requirements * Primarily an inside environment, well lighted and ventilated, consisting of one or more work areas. * Must be able to handle a fluctuating caseload. Must be physically mobile to cover frequent trips to Nursing Units. * Continuous work pace; active work environment with variable workload. * Frequent contact with staff and the public under a variety of circumstances. Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, community members, employees and applicants of all socio- economic levels from a diverse cultural and ethnic population. * Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death. * Handles emergency/crisis situations in accordance with MCH policy. * Requires normal and fine manual dexterity to effectively use equipment of various types and complexity. * Requires near visual acuity and hearing acuity sufficient for effective job performance, such as reading reports, documents or computer screen and to understand and communicate with people, by telephone, over loudspeakers, or two-way radios. * Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio. * Intermittent walking and/or standing. May have prolonged periods of standing or walking. May experience occasional prolonged sitting with limited physical movement. * Frequent use of bilateral upper extremities and hands in forward reaching activities; occasional reaching and stretching at shoulder level and overhead. Occasional squatting, kneeling, climbing and/or bending. * Occasional light lifting (from one to 35 pounds) to set up or move equipment and/or supplies and for short distance carrying. Key for Physical Demand/Work Environment Continuous Frequent Occasional 66 to 100% of the time 33 to 65% of the time 0 to 32% of the time MACHINES, EQUIPMENT AND WORK AIDS * Office equipment, including calculators, copiers, facsimile machines, telephones, typewriters, files/file cabinets, etc. * Personal computer and related software. * Periodic use of car for visits to placement facilities and community meetings. AGE OF PATIENT POPULATION SERVED The person doing this job works closely with patients in the following age categories. Patients are treated with care and compassion and with special regard for age specific considerations. Newborn (0-1 yr.) ED Adult (18-64 yr.) Newborn through Geriatric Pediatric (1-15 yr.) ED Geriatric/Senior (65+ yr.) Direct patient contact Adolescent (14-17yr.) ED No direct patient care contact 2/2020 4 Administrative Nursing Supervisor

Job Description We are looking for someone who is collaborative and friendly to become our dental office manager. As a part of our team, you will maintain staff schedules, supplies, resources, customer service control, and cash flow. Following up with patients, providing leadership, and motivating the team should naturally come to you. Our ideal candidate has excellent interpersonal skills and attention to detail and holds a bachelor’s degree in human resources or business administration. Dental Office Manager Duties & Responsibilities: • Manages all aspects of the dental office, including patient care and finance., • Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed., • Processes insurance claims and payments by company policy or procedures. This includes scheduling refunds to collect past-due accounts, assigning balance status codes, reviewing collections, and resolving disputed charges., • Oversees the administrative aspects of running a dental office, including payroll management (benefit eligibility for all employees), employee relations issues, performance appraisals and terminations, and leadership development programs., • Develops business plans to optimize the utilization of facilities resources, • Maintain and monitor office supplies, • Book and schedule patients and staff schedules, • Coordinate office practices on a day-to-day basis, • Increase productivity and efficiency, • Maintain billing systems and cash control, • Hire and train new employees, • Create an adequate office budget and implement it, • Make sure employees produce outstanding customer serviceDental Office Manager Requirements:, • High School Diploma or GED, • Previous work experience, • Great leadership skills and problem-solving skills, • Excellent customer service, • Experience in a dental or medical setting, excellent organizational skills, and attention to detail., • Understanding of billing and bookkeeping, • Highly organized with great attention to detail

Job Description Location: 499 N. San Fernando, Los Angeles, CA Shift: Morning, Swing and Graveyard. Position Purpose: The Site Monitor oversees the New Beginning's Program participants' activities and ensuring compliance with program rules and expectations. This position helps maintain smooth and consistent facility and residence operations. The New Beginning Program, is dedicated to providing Interim Housing for individuals experiencing homelessness, guiding them towards recovery and an enhanced quality of life. It's important to note that some individuals in the program may also grapple with mental health and substance abuse issues, which can manifest in challenging behaviors such as yelling, cussing, and angry outbursts. At New Beginning, every staff member, including the Site Monitor, contributes to assisting clients in overcoming barriers and enhancing coping skills to reduce negative behaviors, fostering a successful transition to Permanent Supportive Housing (PSH). Working under the guidance of the Program Manager, the Site Monitor actively participates in a multi-disciplinary team, contributing to client engagement, retention, safety, and support. In this capacity, the position collaborates with both staff and clients as an integral care team member, building rapport and cultivating a sense of community within the program. New Beginning's Interim Housing program is designed to support homeless individuals on their journey to recovery and an improved quality of life. By understanding and addressing mental health and substance abuse issues, we aim to guide our clients toward positive behavioral changes and successful integration into Permanent Supportive Housing. Principal Responsibilities: • Performs job functions as prescribed by established policies and procedures within defined scope of education, training, and responsibilities., • Establish a positive rapport with clients and express a concern for their well-being., • Demonstrate understanding and practice harm reduction methods and trauma-informed care., • Demonstrate non-violent restraint methods, if needed and only as an absolute last resort., • Monitor the site by walking corridors as assigned, and or being rotated., • Assist with clients’ room searches and/or temperature control, as needed., • Act as site lead during fire drills and real emergencies, and as lead in performing necessary evacuations., • Attend each shift change and contribute accordingly., • Document any client and/or client-staff incidents and submit to supervisor in a timely manner., • Use appropriate de-escalation techniques; Case Manager for assistance, as needed., • Demonstrate understanding and awareness of substance abuse and/or negative behavioral health symptoms., • Provide supportive communication regarding incarceration, substance abuse, mental health, and other risk behaviors., • Must be able to work extended shifts when emergency situations warrant in a 24 hour 7 day a week setting., • On occasion will need to work an additional 4 hours after regular shift or 4 hours before the regular shift if situation warrants., • Flexibility to adjust with a multiple schedule change, shift change, and days off. The work schedule is subject to change periodically based on the number of Care Team Specialists., • Assist clients in walkers and wheel chairs if needed., • Discusses any client information only with appropriate personnel when related to the care being provided, and ensures these conversations are not near any clients, • Responsibility and accountability for adherence to organizational and department standards and policy., • Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor,, • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Climb stairs, ramps, or ladders occasionally during shift., • Must be able to kneel, squat, bend for any duration of time and run if needed., • Occasionally bend/twist at waist/knees/neck to perform various duties, including lift or carry up to 80 lbs., • Constant use of hands, arms, and fingers in reaching/handling/grasping while using radio, phone, notepad, writing reports and other administrative tasks., • Performs other duties and tasks as may be required or assigned., • Assist with client translations as needed, • Direct and supportive communication with clients, at all times, • Demonstrates courtesy, mutual respect and compassion in dealing with others,, • Initiates and presents positive solutions to problems,, • Demonstrates effective working relations and works effectively as part of the team to facilitate the organization’s ability to meet goals and objectives,, • Minimum high school diploma or equivalency, • Associate degree in social services preferred, • Two years’ experience in behavioral health or social services environment, • Previous experience working with homeless persons or population., • Strong ability to communicate with homeless individuals who are actively participating in substance abuse and other factors related to homelessness., • Desire to work with homeless population., • Bilingual (English/Spanish) preferred, • Ability to assist with the collection of patient’s valuables., • Experience handling confidential documents and detail-oriented., • Ability to use email, database program(s) of agency and working knowledge of word processing (Microsoft Word) and spreadsheet programs., • Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel, general public and patients in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Join Wilmington Community Clinic (WCC)! Have you ever wanted to be a part of something bigger? Have you ever wanted to make a difference? At Wilmington Community Clinic, a Federally Qualified Health Center (FQHC), here you can. WCC provides quality, non-discriminatory primary care, mental health, dental and women’s health services to improve the health and well-being of all served – regardless of their ability to pay. We have served patients in and around Wilmington and Los Angeles for over 40 years. Our multi-generational impact makes us proud of the services we provide and we put patient care front and center - it's The Wilmington Way! About the Human Resources Assistant This is a temporary position that is estimated to end on September 30, 2026. The Human Resources Assistant reports to the Director of Human Resources and provides day to day operational support pertaining to all Human Resources Administration including recruiting, new hire orientation, insurance benefits administration, Workers’ Compensation, leaves of absence and disability benefits, personnel file management and credentialing and employee relations issues. Schedule This position is scheduled to work approximately 32 hours per week, Monday through Friday from 8:00am to 4:30pm. Compensation and Benefits The compensation for this position is $35.00 per hour. This position is also eligible for 6 days of paid sick leave. Essential Position Responsibilities • Maintain and update employee personnel files, HR databases and organizational records., • Assist in the development, implementation and communication of HR policies and procedures., • Prepare HR reports, letters and documentation., • Assist with benefits administration, including enrollment, changes and responding to employee inquiries., • Facilitate employee onboarding, orientation and offboarding processes., • Serve as a point of contact for HR-related questions., • Post job openings on internal and external platforms, review applications, coordinate interviews and communicate with candidates and hiring managers., • Support background checks, reference verification and offer letter preparation., • Assist with credentialing and re-credentialing of providers, including verification of education, licensure, certifications, work history and references., • Maintain accurate provider credentialing files and ensure compliance with FQHC, state and payer requirements., • Track expiration dates for licenses, DEA registrations, certifications and other required credentials, notifying providers and management of renewals., • Prepare and submit credentialing packets to payers, managed care organizations and other relevant entities., • Coordinate with credentialing organizations and regulatory bodies to facilitate timely provider enrollment and compliance., • Provide general office and administrative support to HR leadership and other departments., • At least 1 year of related experience in a similar role in an organization of at least 50 employees., • A bachelor’s degree in a related field and/or equivalent work experience preferred., • A certificate in human resources from an accredited institution preferred., • Good working knowledge of California and Federal employment laws., • Experience using project management software such as Monday.com., • Strong verbal and written communication skills., • Good communication and small-group presentation skills., • Ability to effectively present information and respond to questions from supervisors and employees., • High level of interpersonal skills, integrity and the ability to keep information confidential., • High level of attention to detail and the ability to manage multiple priorities with competing deadlines., • Proficiency in Microsoft Office, internet research and easily able to learn new software programs.

Job Description Required Qualifications: • HSD/GED, • Flu vaccination (no exceptions/no declinations), • Experience with medical insurance, referral processes, and benefit plans, • 1 year of recent experience working in an outpatient clinic or medical office setting, • Ability to read, understand, and respond to detailed oral and written instructions Preferred Qualifications: • 2+ years’ recent experience working as a Patient Service Representative, • Experience with CS-Link/Epic, • Understanding of medical terminology Job Duties: • Primary point of contact for patient relations in person and by phone, • Greet patients and assist in resolving patient concerns and escalating as appropriate, • Check patients in/out and collect co-payments, give receipts, and reconcile payments, • Verify patient demographics and insurance information in CS-Link/Epic, • Schedule appointments and complete patient registration, • Process and track referrals and authorizations for various insurance types, • Handle patient/provider correspondence, • Explains policies, procedures, or services to patients, • Sanitize workspace using provided supplies and following department guidelines NOTE: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice. Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Job Description JOB DESCRIPTION JOB TITLE: Pharmacy Concierge FLSA STATUS: Non-Exempt DEPARTMENT: Pharmacy Services REPORTS TO: Manager, Pharmacy Services JOB SUMMARY: Acts as a navigator and coordinator to proactively engage and assist members, caregivers and providers with pharmacy services and prescription related products they need. Assists in managing specific reports to impact medication adherence, medication reconciliation and other STARs and HEDIS measures. Contributes to team effort by accomplishing related results as needed. The Pharmacy Concierge delivers on the company’s purpose of helping people on their path to better health through a focus on excellent, purpose-driven customer service to create memorable service experiences. ESSENTIAL JOB FUNCTIONS: 1. Builds relationships with members, caregivers, and providers by answering (non-clinical) questions and welcoming them to Imperial Health Plan (“IHP”). Ensuring that any clinical advice is provided only by clinical staff at IHP., 2. Provides individualized customer service based on members unique needs., 3. Assists pharmacy team in managing medication adherence, medication reconciliation and other STARs and HEDIS measures. This will include member outreach to notify them about prescription pick-up in order to improve members adherence and health outcomes., 4. Engages members to identify opportunities to improve service and/or customer experience and helps members navigate various programs, online portals, and digital tools., 5. Drives awareness and informs members, caregivers and providers of availability of pharmacy benefits and other services offered by IHP., 6. Ensures compliance with all federal and state laws, rules and regulations and IHP policy and procedures at all times., 7. Communicates with customers/patients while protecting their confidential health and medication information according to HIPAA and relevant state laws., 8. Supports management by providing feedback about member interactions on a regular cadence; support corrective measures aimed at increasing service utilization metrics and product sales, 9. Adheres to payroll policies and properly uses timekeeping system with minimal manual changes., 10. Maintains regular and consistent attendance., 11. Adheres to Compliance Plan and HIPAA regulations. MARGINAL JOB FUNCTIONS: 1. Takes on special projects as needed., 2. Performs other duties as assigned. BEHAVIORAL EXPECTATIONS: 1. Continuous Learning: a. Attends staff meetings as required. b. Attends appropriate training, seminars and workshops as required 2. Customer Focus: a. Maintains client/customer confidentiality and privacy in accordance with HIPPA regulations and IMAS’s Standards of Conduct. b. Fosters appropriate communication and relations with Supervisor, co-workers and other staff. 3. Quality/Process Improvement/Safety a. Reports issues of security, health and/or safety to appropriate supervisor as soon as practicable. b. Supports and demonstrates safety throughout all duties performed. c. Follows established policies and procedures and understands and complies with all regulators standards set forth by governing entities. POSITION REQUIREMENTS: EDUCATION/EXPERIENCE:  High school graduate or equivalent.  2-5 years of health care, customer service, patient relations and/or hospitality concierge experience  Spanish speaking preferred SKILLS/KNOWLEDGE/ABILITY:  Excellent phone, speaking and customer service skills  Excellent computer skills, proficient on Microsoft Office  Willingness and ability to read, write, speak, understand English and have the communications skills necessary to provide accurate information to members and staff.  Willingness and ability to follow written and verbal direction in English.  Willingness and ability to maintain appropriate level of confidentiality and privacy.  Willingness and ability to interact professionally with all customers, members, and co-workers, individually and as part of a team.  Willingness and ability to effectively handle multiple items/tasks as required and adapt favorably to changing priorities.  Willingness and ability to make appropriate judgments, decisions and problem solving in a timely manner and within the context of the situation at hand.  Ability to effectively prioritize items/tasks as required.  Willingness and ability to take initiative and be a self-starter.  Willingness and ability to understand and comply with Federal, State, and local regulations. LICENSURE/CERTIFICATE/TRAINING:  n/a

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Patient Clinical Specialist I, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greets and registers patients in a friendly and service-oriented manner., • Obtains proper insurance and patient information, collects signatures, and ensures accuracy and completion of necessary documentation., • Verifies and updates patient/physician/insurance changes to ensure proper billing., • Collects, records and ensures proper handling of co-pays and fees., • Answers and transfers incoming phone calls., • Schedules, reschedules or cancels new or current patients, confirms appointments, and notifies staff of changes when necessary., • Enters accurate information in the system., • Pre-registers, submits reports and documents, inputs clinical data for the appointment, and requests prior imaging as needed., • Gives patients appropriate orientation for preparatory and safety protocols., • Respond to patients' questions and concerns and refer to supervisors when necessary in an expedient manner., • Maintains awareness of the temperament/mood of patients in the lobby to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients., • Communicates appointment delays in a timely fashion and offers to reschedule in circumstances where delays could be significant., • Coordinates with the back-office staff for timely and effective care of patients., • Obtains proper authorization and identification before release of confidential medical records., • Uses clerical skills (e.g. filing, organizing, processing incoming mail, etc.)., • Takes accurate patient medical histories with MRI safety and records information into patients’ medical charts and/or electronic medical records systems for patient flow and accurate encounter documentation., • Accurately maintains and records patient communication during exams., • Stocks and maintains all supply levels for assigned area; orders and restocks following site guidelines/protocols., • Support technologists with procedures as needed, including setting up coils, scheduling maintenance, and/or cleaning the MRI suite, and other duties as assigned., • Greets patients with courtesy and respect, properly screens patients, including proper screening for safe entrance to the MRI examination room, and delivers any examination instructions, • May administer oral contrast to patients and provide instructions as needed under the direction of a technologist., • Comply with all HIPAA, confidentiality, and safety guidelines for a laboratory / clinical environment. Ensures appropriate personal protective equipment (PPE) and exercises universal precautions when dealing with all patients and exams., • Maintain a clean, safe, and compliant MRI control room space. Decontaminate equipment, coils, and exam/control room using the designated products and procedures., • Respond to requests and questions efficiently, effectively, and positively., • Handles upset or irate individuals professionally and courteously., • Remains aware of appointment delays and schedule changes and regularly communicates to the front desk team and/or Site Management., • May burn CDs as indicated., • Report any equipment malfunctions to MRI Steering Technologist and Site Manager., • Assists in the performance of QC, including daily visual checklist and weekly QC., • Accurately and correctly positions patients for exams, including placement of coils., • Assist with completing all patient screening documents and scan them appropriately., • Assists with lifting and transferring physically challenged patients to and from exam tables, • May remove and properly dispose of IV catheters, bandages, and puncture sites., • Provide any discharge instructions in conjunction with the MRI Steering Technologist., • Graduated from the ImagingWorks program and perform duties as a Patient Service Representative, MRI Technical Assistant, and DEXA Technologist. This position will play a vital role in the assigned region and assist in coverage at the home location and as assigned across the region., • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • Must have graduated from the ImagingWorks Intern program, • Must have a valid and current Basic Life Support (BLS) certification, • Must have one of the following: a high school diploma or general education degree (GED), • Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communication skills., • Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management., • Must be willing to drive to other Imaging Centers as directed by management, • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match

Job Description Facilities Supervisor Position Summary Reporting directly to the Support Services Director, Facilities Supervisor is responsible for directly overseeing the day-to-day operations of the physical plant and buildings, grounds, and care of other hospital property to help provide an optimum and cost-effective operation. Routinely reviews and provides training and guidance to staff level positions to ensure that assigned areas are properly maintained according to hospital policies and standards of quality and safety. For managing supplies and equipment, for promoting teamwork with staff, peers, physicians, and Hospital administration. This individual will be responsible for continuous development of the facility maintenance program, review and updating of policies and procedures, environment of care, emergency management and Performance Improvement activities. Computer data collection to develop and support an efficient and highly productive staff. Works in collaboration with the Environmental Services Department for the input and completion of all maintenance requests and work orders. Works on special projects and committees as assigned by the Director of Support Services. Major Responsibilities Leadership- • Plans, revises, and coordinates all operative and departmental policy and procedures in conjunction with the Director. Adheres to organizational policies and procedures, as well as practicing good labor relations. Enforces departmental policies and those of other governing agencies (i.e. Title 22, TJC, and local, State and Federal authorities)., • Maintains communication and acts as a liaison between all shifts and departments to ensure smooth operation and continuity of work., • Tours hospital periodically, covering each assigned area to observe facilities crews at work and to determine the instructions are followed and safety rules are observed., • Ensures that the Facilities Services Department maintains the physical facilities in a functioning, safe, and orderly condition in support of quality patient care., • Prepares daily assignment preventative maintenance schedules to include established routines, as well as special areas to be serviced and maintained. Keeps personnel records on employees such as hours worked, attendance, absences, vacation, and wage data for payroll., • Maintains an inventory of necessary supplies, materials and equipment and prepares requisitions for replacement of depleted items and those in need of repair., • Determines the ordering and distribution required supplies and materials to meet the needs of the hospital., • Active participation on performance improvement committees, representing Facilities Services Department to ensure strict adherence to established regulatory surveillance programs. Organizational Responsibility • Ensures that departmental employees demonstrate and promote a caring, courteous attitude to patients, visitors, and other co-workers at all times in order to prevent and/or address complaints as well as concerns., • Works collaboratively with various Department Managers / Nursing Supervisors addressing services rendered by the Facilities Services Department. Education • Assures in-service training programs are completed to improve and enhance staff effectiveness (i.e. Environment of Care, Performance Improvement and Emergency Management)., • Introduces and instructs personnel in the use of new products and services to provide the most efficient and economical methods of maintaining the hospital. Quality Control • Routinely make rounds throughout the Hospital to check the appearance, conduct, and work performance of all departmental employees., • Conducts environmental inspection rounds on a weekly basis and provides documentation monthly., • Maintains and monitors facility work order system to ensure work orders and preventative maintenance schedules are completed timely. Human Resources • Conducts applicant interviews, as required. Also recommends employees for transfers, promotions, dismissal, and training in conjunction with the Support Services Director, as required., • Practice on-going effective communication skills, human relations skills, and sensitivity to the needs of others to maintain harmonious inter-personal relations between departments and staff members by making frequent visits and conducting staff meetings regularly., • Consistently demonstrates the ability to respond positively to changing circumstances to maximize the opportunity or minimize the problem., • Conducts performance appraisals (90 days and Annual) to promote goal setting, feedback, and training opportunities. Other duties as assigned.' Qualifications Required • High school diploma or equivalent, • Proficient with computer systems/software, i.e., work order system, Outlook and various facilities ordering systems., • Fire Card after hire Preferred • ASHE Certification

Job Description Position Purpose: The Director of Clinical Data Analytics will be responsible for leading and managing the Data Governance Department. In this capacity, the Director will oversee a team of data analysts and support staff to implement policies and procedures established by the Data Governance Committee. This role will interact with all major company departments, including (but not limited to) Medical, CQI, IT, Operations, Compliance, Dental, and Finance. Additionally, the Director will be tasked with creating a comprehensive 12-month training program for data interfacing staff to ensure best practices across all data users. Lastly, the Director of Clinical Data Analytics will be responsible for troubleshooting, integrating, and maintaining all major databases and data frameworks across the agency. Principal Responsibilities: • Develop and implement data management strategies, technologies, policies, and procedures to ensure consistency, accuracy, and integrity of key data elements across systems and processes., • Encourage departments across the agency to integrate data into their processes, demonstrating how data can improve healthcare outcomes and operational efficiency., • Collaborate with stakeholders in the Data Governance Committee to understand agency goals, continuously enhance data quality, and align data initiatives with relevant projects and objectives., • Work closely with the Data Governance Committee to maintain data governance frameworks and ensure compliance with data privacy regulations, including HIPAA, CCPA, and GDPR as applicable., • Provide leadership and guidance to address data-related issues, identify root causes, and implement corrective actions., • Plan, develop, deliver, and manage data management services, including analysis, support, roadmaps, risk management, security vulnerability assessment, stakeholder relations, and vendor management., • Develop metrics, key performance indicators, and dashboards to monitor the effectiveness of data management practices and communicate performance to stakeholders., • Understand the full data lifecycle—including agency-specific and legal data requirements of various functions—and determine how quality data can be optimally provided, analyzed, preserved, and leveraged for the agency's benefit., • Over 10 years of experience in data management., • At least 5 years of experience in a healthcare environment., • Minimum 5 years of experience in a supervisory role., • Preferred Certifications: Certified Data Management Professional (CDMP) and/or Data Management Fundamentals Certificate from DAMA International., • Bachelor’s degree in data science, computer science, information systems, or a related field (required)., • Experience with Electronic Health Record Systems, preferably Next-Gen., • Proficiency in Microsoft Office applications, including Excel and Word., • Expertise in data analytics tools such as Tableau and SQL (Power BI experience preferred)., • Familiarity with data systems like i2i, LANES, COZEVA, and/or Azara., • In-depth knowledge of system interoperability assessment. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer. 8am-5pm, Monday-Friday

Job Description Job purpose Under the supervision of the Patient Experience Manager, this position will conduct enrollment activities and screen patients into eligible clinic programs. Duties and responsibilities • Screen patients into health insurance programs efficiently and accurately., • Conduct enrollment activities within and outside the agency., • Assist in improving efficiency and effectiveness in good customer services, patient flow and daily operations of the Front Office., • Enter and maintain patient records, documentation, and insurance information into EHR in an accurate and timely manner., • Establish procedures to ensure clients’ right to privacy and confidentiality is maintained., • Ensure documentation and case notes are in compliance with contractual guidelines., • Collaborate with other departments and external agencies to conduct outreach activities and health fairs/ workshops., • Document the progress and reports about such activities., • Submit reports to supervisor on a regular basis and timely manner., • Create and translate flyers or brochures into English and/or Spanish or Chinese., • Help develop reporting/interpreting monthly, quarterly, and annual data to CHC Director and provide relevant data and reports in a timely manner., • Help develop outreach and enrollment strategies and plans to achieve contract goals., • Assist in Program Evaluation and Quality Management., • High school diploma or its equivalent., • Basic computer and Internet skills: MS Word, Excel, and Internet, • Detail-oriented, • Effective oral and written communication skills., • Able to work independently and take initiative., • Able to work effectively while multi-tasking, • Establish and maintain effective working relationships with those contacted in the performance of required duties., • Able to explain designated and specific regulations and procedures to clients., • Bilingual in English and/or Spanish or Chinese, • Available to work weekends and evenings if needed., • Ability to interact with diverse population and develop good relations with individuals and families., • Previous experience in government program eligibility and screenings, • Have a valid California driving license and able to travel for work for more than 30% of work time Physical Demands • Must be able to remain in a stationary position 50% of the time., • Ability to occasionally move about inside the office to access file cabinets, office machinery, etc., • Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc., • The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role. Direct reports Patient Experience Manager

Job Description The Dental Consumer Relations Specialist (Dental CRS) is a customer friendly individual who performs services and duties related to patient managed care eligibility and processing for benefit services related to eligibility determination of clinic payer program. May serve as a back-up to all primary Dental Business Office duties, i.e. Registration and Medical Records Dental Managed Care Referrals. Acts as lead person for all department projects. Reports to: RDA Business Office Manager/ Dental Business Office Manager Qualifications: 1. High school graduate or General Educational Development (GED) Certificate with two years of experience in a community organization solving consumer problems., 2. Prior experience in or working knowledge of a dental managed care environment preferred., 3. Fluency in English (speaks, read and write), 4. Fluency in Spanish (speaks, translate, read and write)., 5. Some knowledge and understanding of medical terminology, and billing codes preferred., 6. Ability to utilize a personal computer, with working knowledge of Microsoft office programs to include Microsoft Outlook., 7. Willing and able to work a flexible and sometimes variable schedule to accommodate the needs of the health center., 8. Current California driver’s license, appropriate insurance coverage and a driving record acceptable to the NEVHC’s insurance carrier (if required to drive on the job)., 9. Prior experience as a Registration Clerk / Dental Team Clerk is preferred., 10. The Practice Management Information access level is 2. Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job DescriptionProvide the following information and assistance regarding health insurance and benefits to elder people, disabled Medicare beneficiaries, and their family, partners, and caregivers. Coordinates and facilitates the enrollment of patients to local, state and county programs. Benefits: • Free Medical, Dental & Vision, • 13 Paid Holidays + PTO, • 403 (B) retirement match, • Life Insurance, EAP, • Tuition Reimbursement, • SEIU Union, • Flexible Spending Account, • Continued workforce development & training Education and Experience: • High School Diploma (required), • Certified Application Assistant (CAA Certificate), • Bilingual English/Spanish (Required), • Familiar with Medi-Cal, Covered CA, • Two years CAA experience (Preferred), • EHR- Electronic Health Record (Required), • Maintains personal appearance when interacting with patients, staff, and physicians., • Assists patients in completing applications and forms for private and Med-Cal, as well as other County or State health insurance programs., • Attends trainings for Medi-Cal updates, and all other applicable trainings as directed by supervisor., • Attends meetings as required for updates and as directed by supervisor., • Completes production reports, Med-Cal reports, Communication Sheets, PCP changes and tracking, and all other applicable reports., • Coordinates with all state and county programs in an efficient manner., • Creates positive and professional environment—in-person and telephonically, with patients, colleagues, and external relations., • Demonstrates understanding of SJCH policies and procedures., • Drafts positive and professional written communication/correspondence as necessary., • Educates patients about health insurance enrollment process and programs., • Electronic Health Record (EHR) inputting prescriptions and patient’s chart., • Handles Medi-Cal and other renewals on an annual basis (or as proscribed) to retain coverage., • Handles patients who do not qualify with care and empathy., • Keeps up with changes in programs as appropriate., • Practice Management System (PMS) Registration, Scheduling and Billing., • Processes applications and verifies eligibility during the patient visit., • Works with clinicians to identify and qualify patients for financial assistance programs.

Job Description Job Purpose Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. CSC’s Enhanced Care Management (ECM) Case Manager provides care coordination for all CSC patients that require a higher level of care. This includes patients enrolled in the ECM Program. The Case Manager works with a multidisciplinary team to create a Health Action Plan (HAP) for individual patients. The Case Manager works with the patient, their support system, and the multidisciplinary team to follow and adjust the HAP as needed based on the patient’s progress. Duties and Responsibilities • Ensures that goals of individual patients HAP are being met., • Acts as liaison between patient, healthcare team, and any outside resources to help patient follow HAP., • Provides ECM services and implementation of the HAP., • Offers services where the ECM member lives, seeks care, or finds the most easily accessible setting within applicable guidelines., • Connects ECM members to other social services and supports the patient may need., • Advocates on behalf of members with healthcare professionals., • Uses motivational interviewing and trauma informed care practices to engage patients in care., • Works with hospital staff on discharge plans., • Engages and outreaches to eligible ECM members., • Accompanies ECM members to office visits, as needed and according to applicable guidelines., • Monitors treatment adherence and informs teams of any changes or lack of adherence., • Provides health promotion and self-management training., • Arranges transportation as needed., • Perform other duties as assigned. Qualifications • Bachelor’s degree in a related field or relevant work experience, • Strong interpersonal skills and critical thinking abilities, • Basic computer and Internet skills: MS Word, Excel, and Internet, • Detail-oriented, • Effective oral and written communication skills, • Able to work independently and take initiative, • Able to work effectively while multi-tasking, • Establish and maintain effective working relationships with those contacted in the performance of required duties, • Able to explain designated and specific regulations and procedures to clients, • Bilingual in English and Chinese preferably, • Available to work weekends and evenings if needed, • Ability to interact with diverse population and develop good relations with individuals and families, • Previous experience in government program eligibility and screenings, • Have a valid California driving license and able to travel for work for more than 30% of work time Physical Demands • Must be able to remain in a stationary position 50% of the time., • Ability to occasionally move about inside the office to access file cabinets, office machinery, etc., • Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc., • The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role. Direct Reports Patient Experience Manager

Job Description CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924. Join our Global Network and be a CHA Global Ambassador CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries. Our New Facility is seeking for Top Talents The best women’s hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood. Position Summary: Reporting to the Manager of OR/PACU/GI/ASC, this position is responsible for planning, directing, coordinating and providing high quality, individualized patient care using the components of the nursing process. • Maintains current competencies and skill levels required for work/specialty area., • Participates in quality and performance improvement programs., • Orients, and trains assigned personnel and students., • Provides direction to other members of the patient care team to coordinate all aspects of a nursing unit/department for assigned shift. Assesses effectiveness of direction given and problem solves issues regarding patient care., • Knowledgeably administers IV’s and medications per protocol/policy, observing and documenting patient’s response. Verifies patient’s identity/ID band before treatments and procedures., • Writes initial nursing history, assesses patient’s conditions and develops and updates individual plans of care for patients assigned to the unit/department., • Conducts patient care conferences., • Monitors physiologic, cognitive status of patients and timely reports changes to physicians and/or other appropriate personnel, includes follow-up on lab/test results., • "Demonstrates knowledge of age specific care, including but not limited to, identifying the need for additional safety measures, physiological normal values/readings; and assessing skin integrity, behavior, motor skills and/or activities that place patients at risk as well as communicates effectively in a clear, concise, understandable manner. Applicable for the populations checked: Infant ( ) Pediatric ( x ) Adult ( x ) Geriatric ( x )", • Provides direct patient care, evaluates outcomes, timely consults with other care providers as warranted and adjusts nursing care interventions appropriately to ensure optimal patient care., • Prepares patient/families for scheduled procedures and tests., • Develops, implements and evaluates individualized education and teaching plans, discharge plans and protocols for patient family, and/or significant other in accordance with patient needs and department standards., • Demonstrates effective team leader/charge nurse skills including hourly patient rounds., • Provides a safe, therapeutic environment for patient and families. Uses patient restraints appropriately, documenting observations/interventions completely., • Documents in a clear, complete, legible, organized and timely manner, demonstrating skill in the nursing, process and critical thinking. Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc., • Identifies and communicates problems regarding ethical issues that may surface between professionals and patients. Demonstrates respect for patient rights., • Answers telephone and patient call lights in a prompt and courteous manner, addressing callers and patients appropriately by name and/or title., • Performs efficiently in crisis and emergency situations, following established protocols, remaining calls, informing appropriate persons and documenting events., • Demonstrates flexibility with changing patient assignments, varying staffing levels and patient care environment. Completes work on time., • Supports and adheres to established departmental policies and procedures, objectives, safety and infection control standards, including compliance with punctuality, overtime, floating, staffing/scheduling, body mechanics, TB screening, JC update, attendance, English language, ID badge, and dress code standards., • Incorporates Hollywood Presbyterian Medical Center’s mission of “quality care with compassion and respect” into daily performance of job functions., • Demonstrates sensitivity to patient’s comfort and privacy (confidentiality). Acts as patient advocate., • Cooperates with other personnel in a positive manner to achieve departmental and interdepartmental objectives and maintains good employee relations., • Cooperates and collaborates with physicians assisting with patient examinations and procedures., • Demonstrates effective communication methods and skills, using lines of authority appropriately., • Adapts approaches based on recognized cultural and religious diversity., • Ensures adequate stock of supplies and proper function of equipment including quality control monitoring as needed., • Demonstrates responsibility for cost containment, conservation of supplies and equipment, as well as other organizational resources., • Qualifications:, • Minimum one (1) year recent experience in a critical care setting preferred, • One (1) year recent experience in an operating room setting preferred

Job Description Job Description Mission Community Hospital, a 145-bed acute care facility located in the San Fernando Valley, is currently searching for a Part Time DAYS Nursing House Supervisor in the Nursing Administration Unit. Job Summary Under the direction of Administration, the House Supervisor functions as an extension of Administration and Department leaders, providing administrative direction and leadership in emergency and unforeseen situations to ensure appropriate, timely response and resolution in the absence of administrative/ management presence. Under the direction of Administration, the House Supervisor is responsible for providing and managing the structure; human and material resources that are necessary for effective patient care and/or healthcare delivery for a given unit(s)/dept.(s)/and the entire facility. This position will be primarily working with an acute/critically ill through behavioral health and medical detox to geriatric patient population in a manner that demonstrates an understanding of the functional and/or developmental age of the individual served. The House Supervisor is responsible for operations of the unit(s)/dept(s)/and the entire facility on a shift by shift basis. The House Supervisor serves as a representative of management, ensuring compliance with hospital policies, mission, vision and values. The House Supervisor is responsible for ensuring that the best possible patient care and/or healthcare is provided with the resources available and ensures staff compliance with standards of care and scope of practice. Additional functions applicable when collaborating with Charge Nurse or other junior leadership department heads: To assist in making patient care assignments based on the skill, experience, and temperament of other nursing/healthcare personnel and on the acuity of the patients, ensuring patient safety, staff safety, assist in the evaluation of performance and skills of Agency/Temporary staff, as well as, permanent acute/critical care staff. To responsibly direct and precept these, or any staff members as needed/assigned in all aspects healthcare management. Participate in quality and process improvement in the department during all phases from planning to implementation, and sustaining efforts, including taking corrective action if other employees fail to carry out delegated duties. This position has 24-hr/7-day week responsibility/accountability; with both immediate and long term planning. The House Supervisor applies critical reasoning, is creative and is able to develop a vision. Major Responsibilities Customer Service - 30% • Supports and adheres to the MCH guest relations philosophy (Language of Caring) to ensure that our patients, physicians, visitors, and co-workers receive outstanding personal care and attention., • Responds to Code Blues, RRT, Deaths and other emergent/urgent events, acting as a resource, support and/or intermediary until other resources arrive and/or are identified., • Ensures a fair/equitable division of shifts are scheduled amongst all employees/staff to maximize coverage while minimizing over-time, bonus shifts or other less cost-efficient scheduling practices., • Demonstrates effective communication with multidisciplinary team members to coordinate patient care activities and facilitate problem resolution., • Demonstrates knowledge and practice of current safety goals and policies. Qualifications General Job Requirements, Certifications & Knowledge • Completion of RN program with AD., • Minimum of four years of acute/critical care experience including charge experience., • Minimum of four years Med/Surg, Telemetry, ICU/CCU, or ER experience., • Ability to read and communicate (in-person and/or via telephone/intercom) effectively in English., • Basic computer knowledge., • Possesses the (5) Characteristics of Leadership (Sense of Urgency, Level of Commitment, Discipline, Positive Attitude, Education/Experience)., • Current license with the California State Board of Nursing., • ACLS, BLS, MAB/CPI certified., • Fire Card Preferred • Additional languages., • Satisfactory completion of basic arrhythmia course.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Free food & snacks, • Health insurance Location: Restore Dental, South Gate, CA Are you a skilled and passionate dental hygienist fluent in Spanish? Do you excel in patient care and education? Restore Dental is seeking a dedicated Bilingual Dental Hygienist to join our team in South Gate, California. Whether youre looking for part-time or full-time work, we offer a dynamic and supportive environment with plenty of growth opportunities. About Us: At Restore Dental, we place a strong emphasis on dental hygiene as a crucial component of our comprehensive patient care. Our practice is dedicated to providing exceptional service and fostering a positive, growth-oriented environment for our staff. We reward initiative and excellence, offering bonuses for selling clear aligners, night guards, sleep apnea treatments, and other patient care innovations initiated by our hygienists. Position Summary: As a Bilingual Dental Hygienist at Restore Dental, you will play a vital role in providing top-notch dental care and education to our Spanish-speaking patients. You will be responsible for performing a variety of hygiene-related duties that contribute to the overall health and well-being of our patients. Key Responsibilities: • Preventive Care: Perform dental cleanings, scaling, and root planing to maintain and improve oral health., • X-Rays: Competently take and interpret dental x-rays., • Arestin Placement: Administer Arestin as part of periodontal treatment plans., • Salivary Testing: Conduct salivary testing to assist in diagnosing and managing oral health conditions., • Perio Protect: Utilize Perio Protect methods to treat periodontal disease., • Intraoral Photography: Take high-quality intraoral pictures to document patient conditions and treatment progress., • Probing: Conduct periodontal probing and charting., • Patient Education: Educate patients on oral hygiene practices, periodontal health, and preventive care in both Spanish and English., • Patient Relations: Build strong relationships with patients, ensuring they feel comfortable and informed about their dental health.Qualifications:, • Licensure: Valid Dental Hygienist license in the state of California., • Language Skills: Fluent in both Spanish and English to effectively communicate with our diverse patient base., • Technical Skills: Proficiency in taking x-rays, placing Arestin, performing salivary testing, using Perio Protect, taking intraoral pictures, and probing., • Experience: Previous experience as a dental hygienist preferred, but new graduates are welcome to apply., • Communication Skills: Excellent interpersonal and communication skills., • Commitment: Strong commitment to providing high-quality dental care and continuous professional development.Why Join Restore Dental?, • Growth Opportunities: Our practice places a significant emphasis on hygiene, providing many opportunities for professional growth and development., • Bonus Potential: Earn bonuses for selling clear aligners, night guards, sleep apnea treatments, and other patient care innovations., • Supportive Environment: Work in a collaborative and supportive team that values your contributions and professional development., • Flexible Schedule: Options for part-time or full-time positions to suit your availability.If you are a motivated and skilled dental hygienist looking to join a dynamic team, we would love to hear from you!

Job Description Job Description Mission Community Hospital, a 145-bed acute care facility located in the San Fernando Valley, is currently searching for a Part Time NIGHT Nursing House Supervisor in the Nursing Administration Unit. Job Summary Under the direction of Administration, the House Supervisor functions as an extension of Administration and Department leaders, providing administrative direction and leadership in emergency and unforeseen situations to ensure appropriate, timely response and resolution in the absence of administrative/ management presence. Under the direction of Administration, the House Supervisor is responsible for providing and managing the structure; human and material resources that are necessary for effective patient care and/or healthcare delivery for a given unit(s)/dept.(s)/and the entire facility. This position will be primarily working with an acute/critically ill through behavioral health and medical detox to geriatric patient population in a manner that demonstrates an understanding of the functional and/or developmental age of the individual served. The House Supervisor is responsible for operations of the unit(s)/dept(s)/and the entire facility on a shift by shift basis. The House Supervisor serves as a representative of management, ensuring compliance with hospital policies, mission, vision and values. The House Supervisor is responsible for ensuring that the best possible patient care and/or healthcare is provided with the resources available and ensures staff compliance with standards of care and scope of practice. Additional functions applicable when collaborating with Charge Nurse or other junior leadership department heads: To assist in making patient care assignments based on the skill, experience, and temperament of other nursing/healthcare personnel and on the acuity of the patients, ensuring patient safety, staff safety, assist in the evaluation of performance and skills of Agency/Temporary staff, as well as, permanent acute/critical care staff. To responsibly direct and precept these, or any staff members as needed/assigned in all aspects healthcare management. Participate in quality and process improvement in the department during all phases from planning to implementation, and sustaining efforts, including taking corrective action if other employees fail to carry out delegated duties. This position has 24-hr/7-day week responsibility/accountability; with both immediate and long term planning. The House Supervisor applies critical reasoning, is creative and is able to develop a vision. Major Responsibilities Customer Service - 30% • Supports and adheres to the MCH guest relations philosophy (Language of Caring) to ensure that our patients, physicians, visitors, and co-workers receive outstanding personal care and attention., • Responds to Code Blues, RRT, Deaths and other emergent/urgent events, acting as a resource, support and/or intermediary until other resources arrive and/or are identified., • Ensures a fair/equitable division of shifts are scheduled amongst all employees/staff to maximize coverage while minimizing over-time, bonus shifts or other less cost-efficient scheduling practices., • Demonstrates effective communication with multidisciplinary team members to coordinate patient care activities and facilitate problem resolution., • Demonstrates knowledge and practice of current safety goals and policies. Qualifications General Job Requirements, Certifications & Knowledge • Completion of RN program with AD., • Minimum of four years of acute/critical care experience including charge experience., • Minimum of four years Med/Surg, Telemetry, ICU/CCU, or ER experience., • Ability to read and communicate (in-person and/or via telephone/intercom) effectively in English., • Basic computer knowledge., • Possesses the (5) Characteristics of Leadership (Sense of Urgency, Level of Commitment, Discipline, Positive Attitude, Education/Experience)., • Current license with the California State Board of Nursing., • ACLS, BLS, MAB/CPI certified., • Fire Card Preferred • Additional languages., • Satisfactory completion of basic arrhythmia course.

Job Description Job Description Mission Community Hospital, a 145-bed acute care facility located in the San Fernando Valley, is currently searching for a Part Time NIGHT Nursing House Supervisor in the Nursing Administration Unit. Job Summary Under the direction of Administration, the House Supervisor functions as an extension of Administration and Department leaders, providing administrative direction and leadership in emergency and unforeseen situations to ensure appropriate, timely response and resolution in the absence of administrative/ management presence. Under the direction of Administration, the House Supervisor is responsible for providing and managing the structure; human and material resources that are necessary for effective patient care and/or healthcare delivery for a given unit(s)/dept.(s)/and the entire facility. This position will be primarily working with an acute/critically ill through behavioral health and medical detox to geriatric patient population in a manner that demonstrates an understanding of the functional and/or developmental age of the individual served. The House Supervisor is responsible for operations of the unit(s)/dept(s)/and the entire facility on a shift by shift basis. The House Supervisor serves as a representative of management, ensuring compliance with hospital policies, mission, vision and values. The House Supervisor is responsible for ensuring that the best possible patient care and/or healthcare is provided with the resources available and ensures staff compliance with standards of care and scope of practice. Additional functions applicable when collaborating with Charge Nurse or other junior leadership department heads: To assist in making patient care assignments based on the skill, experience, and temperament of other nursing/healthcare personnel and on the acuity of the patients, ensuring patient safety, staff safety, assist in the evaluation of performance and skills of Agency/Temporary staff, as well as, permanent acute/critical care staff. To responsibly direct and precept these, or any staff members as needed/assigned in all aspects healthcare management. Participate in quality and process improvement in the department during all phases from planning to implementation, and sustaining efforts, including taking corrective action if other employees fail to carry out delegated duties. This position has 24-hr/7-day week responsibility/accountability; with both immediate and long term planning. The House Supervisor applies critical reasoning, is creative and is able to develop a vision. Major Responsibilities Customer Service - 30% • Supports and adheres to the MCH guest relations philosophy (Language of Caring) to ensure that our patients, physicians, visitors, and co-workers receive outstanding personal care and attention., • Responds to Code Blues, RRT, Deaths and other emergent/urgent events, acting as a resource, support and/or intermediary until other resources arrive and/or are identified., • Ensures a fair/equitable division of shifts are scheduled amongst all employees/staff to maximize coverage while minimizing over-time, bonus shifts or other less cost-efficient scheduling practices., • Demonstrates effective communication with multidisciplinary team members to coordinate patient care activities and facilitate problem resolution., • Demonstrates knowledge and practice of current safety goals and policies. Qualifications General Job Requirements, Certifications & Knowledge • Completion of RN program with AD., • Minimum of four years of acute/critical care experience including charge experience., • Minimum of four years Med/Surg, Telemetry, ICU/CCU, or ER experience., • Ability to read and communicate (in-person and/or via telephone/intercom) effectively in English., • Basic computer knowledge., • Possesses the (5) Characteristics of Leadership (Sense of Urgency, Level of Commitment, Discipline, Positive Attitude, Education/Experience)., • Current license with the California State Board of Nursing., • ACLS, BLS, MAB/CPI certified., • Fire Card Preferred • Additional languages., • Satisfactory completion of basic arrhythmia course.

Job Description CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924. Join our Global Network and be a CHA Global Ambassador CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries. Our New Facility is seeking for Top Talents The best women’s hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood. Position Summary: Reporting to the Manager of OR/PACU/GI/ASC, this position is responsible for planning, directing, coordinating and providing high quality, individualized patient care using the components of the nursing process. • Maintains current competencies and skill levels required for work/specialty area., • Participates in quality and performance improvement programs., • Orients, and trains assigned personnel and students., • Provides direction to other members of the patient care team to coordinate all aspects of a nursing unit/department for assigned shift. Assesses effectiveness of direction given and problem solves issues regarding patient care., • Knowledgeably administers IV’s and medications per protocol/policy, observing and documenting patient’s response. Verifies patient’s identity/ID band before treatments and procedures., • Writes initial nursing history, assesses patient’s conditions and develops and updates individual plans of care for patients assigned to the unit/department., • Conducts patient care conferences., • Monitors physiologic, cognitive status of patients and timely reports changes to physicians and/or other appropriate personnel, includes follow-up on lab/test results., • "Demonstrates knowledge of age specific care, including but not limited to, identifying the need for additional safety measures, physiological normal values/readings; and assessing skin integrity, behavior, motor skills and/or activities that place patients at risk as well as communicates effectively in a clear, concise, understandable manner. Applicable for the populations checked: Infant ( ) Pediatric ( x ) Adult ( x ) Geriatric ( x )", • Provides direct patient care, evaluates outcomes, timely consults with other care providers as warranted and adjusts nursing care interventions appropriately to ensure optimal patient care., • Prepares patient/families for scheduled procedures and tests., • Develops, implements and evaluates individualized education and teaching plans, discharge plans and protocols for patient family, and/or significant other in accordance with patient needs and department standards., • Demonstrates effective team leader/charge nurse skills including hourly patient rounds., • Provides a safe, therapeutic environment for patient and families. Uses patient restraints appropriately, documenting observations/interventions completely., • Documents in a clear, complete, legible, organized and timely manner, demonstrating skill in the nursing, process and critical thinking. Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc., • Identifies and communicates problems regarding ethical issues that may surface between professionals and patients. Demonstrates respect for patient rights., • Answers telephone and patient call lights in a prompt and courteous manner, addressing callers and patients appropriately by name and/or title., • Performs efficiently in crisis and emergency situations, following established protocols, remaining calls, informing appropriate persons and documenting events., • Demonstrates flexibility with changing patient assignments, varying staffing levels and patient care environment. Completes work on time., • Supports and adheres to established departmental policies and procedures, objectives, safety and infection control standards, including compliance with punctuality, overtime, floating, staffing/scheduling, body mechanics, TB screening, JC update, attendance, English language, ID badge, and dress code standards., • Incorporates Hollywood Presbyterian Medical Center’s mission of “quality care with compassion and respect” into daily performance of job functions., • Demonstrates sensitivity to patient’s comfort and privacy (confidentiality). Acts as patient advocate., • Cooperates with other personnel in a positive manner to achieve departmental and interdepartmental objectives and maintains good employee relations., • Cooperates and collaborates with physicians assisting with patient examinations and procedures., • Demonstrates effective communication methods and skills, using lines of authority appropriately., • Adapts approaches based on recognized cultural and religious diversity., • Ensures adequate stock of supplies and proper function of equipment including quality control monitoring as needed., • Demonstrates responsibility for cost containment, conservation of supplies and equipment, as well as other organizational resources., • Qualifications:, • Minimum one (1) year recent experience in a critical care setting preferred

Job DescriptionDescription: JOB SUMMARY Manages the daily operations of the medical practice including personnel, financial, clerical, housekeeping, and maintenance and purchasing functions. Plans programs, allocates, and assigns duties to employees. Reviews medical records for compliance and billing requirements. Monitors activities and operations to ensure that the practice successfully meets its objectives. CLINIC MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES Personnel: • Leads Employees to accomplish all job objectives in line with clinic mission and vision, • Conducts one on one meetings with clinic leads to coach, mentor and to help them to establish and implement goals, objectives, • Responsible for maintaining high moral and good relations throughout the office., • Schedules and conducts periodic office staff meetings to inform the staff of changes in the practice’s policy, to update and educate staff, and to resolve and prevent problems; prepares and retains minutes of all meetings., • Consults with Human Resources or Administration prior to a formal counseling or dismissal of employee(s)., • Processes all paperwork in a timely manner and forwards to appropriate departments (i.e., Administration, Payroll etc.), for time off, counseling actions, and performance evaluations., • Works with Quality Improvement Department to conducts periodic Quality Improvement activities and shares data with staff, • Conduct performance reviews. Recommends staff merit increases, promotions and disciplinary actions., • Completes and updates personnel files-ensures required forms are completed., • Submits office staff time cards for payroll processing bimonthly-verifies accuracy and completeness of employee time., • Approve and maintains all vacation and other “days off” schedules for providers and staff., • Conducts monthly audits to ensure compliance with policies and procedures, • Manages and reviews providers’ schedule and review bins, • Works closely with the provider and Medical Director to ensure clinical and administrative goals are met, • Assists Medical Director to keep track of providers time off and to ensures coverage for patient care, • Ensures office is opened and closed daily, according to protocol., • Oversees and distributes work activities and schedules., • Assists in the development of clinic budget, • Maintains compliance with budget and productivity goals, • Attends monthly Operations and Leadership Meetings, • Directs operations to prepare and retain records, files, reports and correspondence according to various government and practice standards, prepares and carries out managed care audit requirements., • Ensures consistent collection of payment at time of service., • Oversees all handling of daily collections and prepares for transfer to accounting department., • Manages and reconciles the petty cash, • Ensures sufficient supplies available for delivery of quality patient care – orders supplies as needed and obtains competitive bids at least annually., • Initially sorts the daily mail and distributes appropriately., • Monitors the duties assigned to practice personnel to ensure that employees are performing their assignments maintaining a high level of patient care and job efficiency., • Performs other duties as directed by administrator and/or medical director to achieve desired results, • Creates dashboards for presentation and calls out issues and provides recommendations, • To advise provider(s) / staff in areas of practice and business management, to maximize patient care and service, and to direct efficient and profitable operations of the practice., • Takes accountability for revenue generated (Profit & Loss) for the office and the group as an entity as a whole., • High School Diploma or GED required., • Graduation from junior college or an accredited University is a plus., • Minimum of three to five years of work experience, with increased responsibility, in a medical environment., • Ability to find solutions when barriers are identified., • Strong documentation skills., • Ability to multi-task and prioritize when needed., • Ability to independently seek out resources and work collaboratively., • Ability to read, understand and follow oral and written instructions., • Experience and work ethics that supports working within a high functioning, team-oriented environment., • Demonstrates a willingness and ability to work under supervision., • Ability to develop and maintain good working relationships with staff.Ability to use computer and learn new software programs., • Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management., • Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc., • Possesses ability to communicate effectively, both verbally and in writing., • Possesses genuine respect for others and acceptance of their individual social and cultural traits., • Proficient knowledge of Microsoft Outlook., • Able to travel and attend professional meetings, conferences, trainings and clinic sites., • Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams., • Must demonstrate a willingness and ability to work under supervision and supervise others., • Must have adaptability and excellent decision-making skills, • Must have excellent interpersonal skills, reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management., • Must be very detail oriented., • Must demonstrate the ability to work with confidential information., • Ability to lead diverse, ad-hoc teams and facilitate and guide them to create successful results., • Ability to adapt to a variable and frequently extended work schedule., • Must demonstrate evidence of continuous professional growth., • Must have PC skills and experience in Outlook, Word, Excel, PowerPoint, and/or other project management systems to perform analysis, track project progression, develop projections, and submit performance graphics., • Experience producing and presenting data results via presentation methods required., • Multi-tasking skills are necessary. Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight. NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.

Job Description Job Description If you are interested, please apply online and send your resume to POSITION SUMMARY Reporting to the Director, Ambulatory Services of Martin Luther King, Jr. Los Angeles (MLK-LA) Healthcare Corporation, the Ambulatory Clinical RN as the leader of the health care team, provides professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. MLKCH outpatient clinic(s) and ambulatory services involving one or more specialty disciplines and/or clinic sites demonstrates performance consistent with the Medical Group’s Vision, Mission, and Strategic Plan of the organization. Within assigned area: implements, supervises/monitors and maintains clinical practice and quality management standards, and staff competencies/development. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats co-workers, patients, families, and all members of the health care team with dignity and respect. ESSENTIAL DUTIES AND RESPONSIBILITIES • Serves as a leader of the health care team; delegates tasks appropriately, and demonstrates appropriate accountability ., • Prioritizes, delegates, and supervises work assignments appropriately to ensure completion of patient care activities., • Ensures staff provide highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local requirements., • Establishes and maintains effective, collaborative relationships with physicians and other departments., • Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure and develop consistent policies and procedures., • Supervises and maintains patient care and quality service standards to meet members' and internal clients' expectations., • Acts as patient advocate resolving patient care issues., • Recommends and evaluates processes to improve systems and patient care results across the continuum of care., • Monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service., • Supervises use and maintenance of equipment, supplies and medications., • Assists site Administrator in developing and maintaining the competency of all department staff., • Collaborates with physicians, Medical Director, Site Administrator, Direct of Ambultory Services, in developing the appropriate level of patient services and the day-to-day operations of the department., • Measuring and improving internal and external customer satisfaction., • Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues., • Procure supplies and other materials needed for the medical group site at competitive prices and with reputable vendors., • Participate in development and implementation of long-range plans., • Assist in resolution of administrative and operational issues including the maintenance of clinic property, computer systems and installed software applications., • Ensure compliance with regulations and standards., • Serve as a liaison between site and external agencies., • Assists leadership develop clinic strategic plans and objectives based upon identified needs of patients., • Maintain the strictest confidentiality., • Responsible for the selection, hiring, orienting, training and supervision of all medical group staff (non-provider staff)., • Resolves problems in administrative and clinical areas, • Leads and directs others through the change process, Utilizes communication strategies including chain of command and issue escalation, which result in intended outcomes., • Mentors, orients, and coaches others in unit specific operations and patient care activities, shares responsibility and authority with subordinates and holds him/her accountable for performance., • Demonstrates ability to problem solve with other departments in order to assist member problem resolution., • Monitors the patient's progress based on the plan, revises plan on ongoing basis based on patient condition and evaluation of progress., • Ensures care meets standards of practice, ensures effective development and completion of discharge plan including discharge barriers and patient/family education., • Ensures that patient understands medication purpose, side effects, and administration instructions., • Makes appropriate referrals and facilitates the customer's ability to utilize resources. POSITION REQUIREMENTS A. Education • Bachelor’s degree in Nursing preferred., • Current California RN license., • Current Basic Life Support for Providers, by American Heart Association (AHA), • Registered Nurse with at least 1 year of clinical experience required, 2 years of clinical experience perferred in a hospital, clinic, home care, nursing home setting or health facility within the last 5 yrs., • Has excellent observation, verbal and written communication skills., • Highly organized and ability to work independently., • Ability to work with people of diverse backgrounds., • Computer literate with proficiency in Microsoft Office, Google Suite, electronic medical records and ability to learn new applications easily., • Demonstrates ability to supervise and direct administrative personnel. #LI-MM1

Job Description JOB TITLE: Outpatient Prior Authorization Nurse FLSA STATUS: Non-Exempt DEPARTMENT: UM REPORTS TO: Sr. Director UM-RN JOB SUMMARY: Responsible to provide timely review of authorization requests meet national standards and contractual requirements. The prior authorization nurse will promote the quality and cost effectiveness of patient care using clinical acumen. ESSENTIAL JOB FUNCTIONS: • Perform timely review of prior authorization requests for medical necessity by applying appropriate clinical criteria., • Provide accurate and complete documentation with rationale used to approve requests., • Collaborate with various staff within clinical services to coordinate patient care., • Provide appropriate interventions which demonstrate knowledge and sensitivity toward cultural diversity and religious, developmental, health literacy, and educational backgrounds of the population served. Use interpreter services as needed., • Enter and maintain clinical information in authorization systems., • Prepare case summaries and provide clinical criteria for cases that require MD reviews., • Adheres to payroll policies and properly uses timekeeping system with minimal manual changes., • Maintains regular and consistent attendance., • Adheres to Compliance Plan and HIPAA regulations. MARGINAL JOB FUNCTIONS: • Takes on special projects as needed. 1. Continuous Learning: a. Attends staff meetings as required. b. Attends appropriate training, seminars and workshops as required 2. Customer Focus: a. Maintains client/customer confidentiality and privacy in accordance with HIPPA regulations and IMAS’s Standards of Conduct. b. Fosters appropriate communication and relations with Supervisor, co-workers and other staff. 3. Quality/Process Improvement/Safety a. Reports issues of security, health and/or safety to appropriate supervisor as soon as practicable. b. Supports and demonstrates safety throughout all duties performed. c. Follows established policies and procedures and understands and complies with all regulators standards set forth by governing entities. POSITION REQUIREMENTS: EDUCATION/EXPERIENCE: • High school graduate or equivalent., • Minimum 1 year clinical nursing setting experience, • Prior authorization experience preferred SKILLS/KNOWLEDGE/ABILITY: • Knowledge of utilization management principles, • Prior authorization experience preferred, • Familiarity with Medi-Cal and Medicare guidelines, • Willingness and ability to read, write, speak, understand English and have the communications skills necessary to provide accurate information to residents and staff., • Willingness and ability to follow written and verbal direction in English., • Willingness and ability to maintain appropriate level of confidentiality and privacy., • Willingness and ability to interact professionally with all customers, members, and co-workers, individually and as part of a team., • Willingness and ability to effectively handle multiple items/tasks as required and adapt favorably to changing priorities., • Willingness and ability to make appropriate judgments, decisions and problem solving in a timely manner and within the context of the situation at hand., • Ability to effectively prioritize items/tasks as required., • Willingness and ability to take initiative and be a self-starter., • Willingness and ability to understand and comply with Federal, State, and local regulations. LICENSURE/CERTIFICATE/TRAINING: • Active/Current, Unrestricted RN or LVN CA license from an accredited school of nursing.

Job Description Job Purpose Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. CSC’s RN Case Manager provides clinical care coordination for patients enrolled in our Enhanced Care Management (ECM) program, provides Transitional Care Management, and provides case management for the rest of the patients in the medical department. The Case Manager works with a multidisciplinary team to create Care Plans with specific SMART goals for patients. The Case Manager works with the patient, their support system, and the multidisciplinary team to follow and adjust the care plan as needed based on the patient’s progress. The RN Case Manager will support the Medical Director to provide clinical support to the non-clinical ECM team. The RN Case Manager reports to the Chief Medical Officer (or acting CMO). Duties and Responsibilities • Provide care coordination for patients enrolled in ECM., • Provide Transitional Care Management for patients who have recently been discharged from a higher level of care., • Works with the patient, their support system and the healthcare team to create a Care Plan with SMART goals for their patients., • Ensures that Care Plan goals of individual patients are being met., • Acts as liaison between patient, healthcare team, outside consultants, and any other outside resources to help patient follow their care plan., • Works closely with the non-clinical ECM Case Management team in the support of their client goals to ensure social determinants of health are addressed., • Advocates on behalf of members with other healthcare professionals., • Uses motivational interviewing and trauma informed care practices to engage patients in care., • Engages and outreaches to eligible case management members., • Monitors treatment adherence and informs teams of any changes or lack thereof., • Provides health promotion and self-management training., • Perform other duties as assigned. Qualifications • Graduate of an accredited school of nursing, • Licensed as a Registered Nurse in the state of California, • BLS certification required, • Strong interpersonal skills and critical thinking abilities, • Basic computer and Internet skills: MS Word, Excel, and Internet, • Familiarity with electronic medical record systems and standards of documentation, • Effective oral and written communication skills, • Able to work independently and take initiative, • Establish and maintain effective working relationships with those contacted in the performance of required duties, • Ability to interact with diverse populations and develop good relations with individuals and families, • Able to explain designated and specific regulations and procedures to clients, • Bilingual in English and Chinese/Spanish preferably Physical Demands • Must be able to remain in a stationary position 50% of the time., • Ability to occasionally move about inside the office to access file cabinets, office machinery, etc., • Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc., • The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.

Job DescriptionSalary: $21.00 Position Title: Community Health Worker Department: Community Relations/Outreach Position Reports to: Director of Public Policy and Community Affairs Schedule: 8:00 am - 12:00 pm Monday - Friday (open availability to work on weekends required) Position Summary: Under the supervision of the Community Health Worker Manager and Supervisor, the Community Health Worker/Promotor/a will be responsible for supporting community members by raising health awareness and well-being through outreach and engagement events. Promotoras will serve as the bridge between its members and healthcare access for all. CHW will build and maintain broad relationships in the community to promote healthy behaviors and provide invaluable resources to improve health outcomes, educate and advocate for better results. Responsibilities: • Engages the community to support with patient enrollment, build and maintain trusting relationships with members and advocate for their healthcare needs., • Proper knowledge of community agencies and resources available., • Support community initiatives, projects, and activities that seek to better social and health issues in the community., • Acts as a liaison between patients/families and health providers by following organizations values and mission., • Provides patient education at external outreach events and assists with the delivery of community resources, including health insurance, housing, food, and quality care information., • Provide basic and informal counseling, support, and follow-up with the community., • Communicate effectively and professionally when engaging with the public, • Work collaboratively with internal departments as well as community-based agencies., • Ability to organizing resources and establishing priorities., • Connect people to health care and social service resources., • Assist to build understanding of services available to support healthier decisions and lifestyle choices., • Deliver health information using culturally appropriate terms and concepts., • Performs all other duties as assigned including participation in special projects and research., • Participate in Clinica's activities and events as needed. Qualifications/Requirements: • Ability to work effectively with people., • Strong verbal, written, and interpersonal skills; ability to display empathy for other., • Written and oral fluency in English and Spanish, • High school graduate or equivalent required., • Demonstrate commitment to serving underserved population., • Ability to work well in a team setting and independently., • Strong follow-through and relationship building., • Ability to manage events and projects, coordinating multiple priorities, deliverables, and timelines., • Proficient in Microsoft Office and familiarized with the use of electronic gadgets like tablets ands smartphones., • Experience working in a community-based setting for at least 1 year preferred.

Job Description Location: Downtown, Los Angeles CA Position Purpose: Under the direction of the Program Manager, the Care Team Specialist will be participating in a multi-disciplinary team, contributing to client engagement, retention, safety, and support. The position will interact with staff and clients as a care team member by building rapport and fostering a sense of community. The Pathway Home program is an Interim Housing program that assists homeless, individuals to recover and improve their quality of life. These individuals may also suffer from mental health and substance abuse issues, sometimes causing behaviors such as yelling, cussing, and outbursts of anger. The role of each CTS staff at DTLA is to assist with safety of each residence. Each CTS during shift is expected to use our electronic tagging system to check all perimeters of the building including the top floors. Program Population: The Pathway Home Housing Project is a HFH funded program, operated by JWCH. The Team consist of a cohesive team of MSW, case managers, site monitors and other professionals who collaborate to provide housing and critical services to People Experiencing Homelessness (PEH) and those who have previously experienced homelessness. The clients/residents may come with behavioral and/or substance abuse issues. The program utilizes the Harm Reduction Model and we “do whatever it takes” to encourage success of the client. Principal Responsibilities: • Performs job functions as prescribed by established policies and procedures within defined scope of education, training, and responsibilities., • Establish a positive rapport with clients and express a concern for their well-being., • Demonstrate understanding and practice harm reduction methods, • Demonstrate understanding of trauma-informed care, • Demonstrate non-violent restraint methods, if needed and only as an absolute last resort, • Monitor the floors by walking corridors as assigned, and or being rotated., • Maintain a front desk sign in/out sheet for clients, as well as visitors., • Monitor the front lobby on a 24 hour/7-day basis., • Search clients and/or visitor’s belongings when they enter the building, • Assist with clients’ room searches and/or temperature control, as needed, • Assist clients with elevator access., • Act as floor lead during fire drills and real emergencies, and as lead in performing necessary evacuations., • Attend each shift change and contribute accordingly, • Document any client and/or client-staff incidents and submit to supervisor in a timely manner, • Answer front desk phone, as needed, • Escort clients to appointments, as needed., • Use appropriate de-escalation techniques; call LCSW or Case Manager for assistance, as needed., • Ability to follow all crisis protocol, • Demonstrate understanding and awareness of substance abuse and/or negative behavioral health symptoms, • Utilize agency van to transport staff to and from parking structure during dark hours and/or rain, • Provide supportive communication regarding incarceration, substance abuse, mental health, and other risk behaviors., • Must be able to work extended shifts when emergency situations warrant in a 24 hour 7 day a week setting., • On occasion will need to work an additional 4 hours after regular shift or 4 hours before the regular shift if situation warrants., • Flexibility to adjust with a multiple schedule change, shift change, and days off. The work schedule is subject to change periodically based on the number of Care Team Specialists., • Maintains the security of confidential documents., • Work in various environments including adverse outdoor conditions such as cold, rain or heat. Must be able to work in all areas of the building., • Work with administration to process the following:, • Performs other clerical duties, • Administrative tasks, • Assist clients in walkers and wheelchairs if needed., • Coordinate with HFH warehouse for all deliveries, and U.S. Mail, • Maintains confidentiality at all times, • Discusses any client information only with appropriate personnel when related to the care being provided, and ensures these conversations are not near any clients, • Maintains confidentiality for all documents that contain patient/client identifier information,, • Observes and respects confidentiality of information in regards to fellow employees., • Responsibility and accountability for adherence to organizational and department standards and policy., • Observes department guidelines concerning absences and reports absences in accordance with departmental procedures,, • Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor,, • Observes department guidelines to conduct personal business during breaks and lunch hour,, • Projects a positive professional image and adheres to organizational dress code., • Maintain shift reports and communicate with BH Team when client issues arise, • Participates in assigned staff and other meetings, and in-service training meetings, • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Performs other duties and tasks as may be required or assigned., • Physical Demands:, • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Climb stairs, ramps, or ladders occasionally during shift., • Must be able to kneel, squat, bend for any duration of time and run if needed., • Occasionally bend/twist at waist/knees/neck to perform various duties, including lift or carry up to 80 lbs., • Constant use of hands, arms, and fingers in reaching/handling/grasping while using radio, phone, notepad, writing reports and other administrative tasks., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Performs other duties and tasks as may be required or assigned., • Team Work and Interpersonal Skills, • Speak effectively with staff, HFH, other agencies, and the public, • Assist with client translations as needed, • Direct and supportive communication with clients, at all times, • Demonstrates courtesy, mutual respect and compassion in dealing with others,, • Initiates and presents positive solutions to problems,, • Demonstrates effective working relations and works effectively as part of the team to facilitate the organization’s ability to meet goals and objectives,, • Minimum high school diploma or equivalency, • Two years’ experience in behavioral health or social services environment., • Previous experience working with homeless persons or population., • Strong ability to communicate with homeless individuals who are actively participating in substance abuse and other factors related to homelessness., • Desire to work with homeless population., • Bilingual (English/Spanish) preferred, • Ability to assist with the collection of patient’s valuables., • Experience handling confidential documents and detail-oriented., • Ability to use email, database program(s) of agency and working knowledge of word processing (Microsoft Word) and spreadsheet programs., • Ability to communicate clearly verbally and in writing, • Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel, general public and patients in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Clinical Sales & Marketing Rep, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Establishes relationships with existing local contracts and referral sources., • Services and grows existing referring accounts., • Meets/exceeds call schedule requirements., • Responsible for branding the market., • Conducts lunch and learn opportunities with referral sources., • Maintains customer database (CRM) with any updates., • Maintains referring physician expense log., • Distributes and collects, analyze and responds to physician satisfaction surveys., • Promotes public relations with doctors (change to referring physicians) and other clients (e.g. lunches, Christmas and Holiday gifts, etc.)., • Identifies, prospects, and sells imaging services to local IPA’s, HMO’s, medical groups, and referring physicians through lead generation, cold calling, and regular visits to potential and existing clients in efforts to grow territory and increase company revenue., • Maintains consistent attentiveness to the market and awareness of the target market by staying abreast of competitor actives and the marketplace., • Establishes relationships with prospective local contracts and referral sources., • Plans and arranges daily activities and sales calls., • Researches, attends and or host community outreach events to promote facility services and bring new business development (E.g. host CME Lectures, networking events, attend and or participate in healthcare events, lunch and learn, targeted campaigns), • Develops and distributes marketing materials (e.g. flyers, mailers, fax blasts) and ensures that all existing materials are up-to-date (if applicable)., • Promotes new service, hours, radiologist, equipment, site specific programs., • Work with web team to develop and maintain market visibility through web presence, social media and media attention., • Continuous growth of clinical knowledge to conduct clinical sales calls and clinically targeted campaigns to referring community, • Continuously seeks for new ways to grow volume to assigned centers (new contract opportunities, build relationships with non-traditional referral sources-i.e. College and Universities Athletic Directors), • Stays abreast of referral patterns., • Updates DOS and local regional/site operations management of any applicable changes or issues (e.g. modality volume drops)., • Compiles and frequently reviews volume trends and marketing plans to ensure specific marketing goals are attained., • Assists with special projects as needed., • Understands how to pull trending data and then utilize in a sales call planning., • Provides customer service to existing contracts (including managed care organizations), physicians, medical offices, IPA’s and other contracted accounts., • Identifies and resolves service issues in relation to referring physicians, their staff, and patients., • Provides services to referring physicians by functioning as a liaison between operations management, corporate management, and radiologists to ensure timely turnaround of service issues and/or concerns., • Practices effective communication in all aspects of one’s performance representing accurate and appropriate information in a reliable manner. Remains proactive in relaying such information to immediate supervisor or DOS or Site Manager, Regional Manager and VP of Operations (If applicable) regarding issues, concerns, and activities in territory that may involve them or require their effort., • Keep your immediate supervisor or DOS or Site Manager, Regional Manager and VP of Operations (If applicable) informed of your marketing plan for the day, ensuring communication in your daily agenda and objectives., • Participates in all sales meetings to discuss issues, concerns, ideas, and/or developments., • Demonstrates to be reliable, responsible and dependable., • Maintains satisfactory personal attendance in accordance and communicates absence and schedule variances to immediate supervisor or DOS or Site Manager, Regional Manager and VP of Operations (If applicable), • Logs calls in CRM on a daily basis, • Prepares and submits all weekly and monthly reports in a quality and timely manner., • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • Bachelor’s degree/diploma in Marketing or a related field or two to three years related experience or training; or equivalent combination of education and experience., • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors., • Good marketing/sales competencies including good communication and interpersonal skills, results orientation, customer orientation, strategic thinking and personal credibility., • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match #corpwest

Job Description Position Title: Community Health Worker I, II Department: Community Health Worker I, II Reports To: Supervisor of Care Integration POSITION SUMMARY The Community Health Worker (CHW) is responsible for helping patients and their families navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports medical and behavioral health providers through an integrated approach to care management and community outreach. As a priority, activities will promote, maintain, and improve the health of patients and their family. CHW provides social support and informal counseling, advocates for individuals and community health needs. HOURS Up to 40 hours per week. Benefits Package • Medical Insurance, • Dental Insurance, • Vision Care Plan, • Life Insurance, • Paid Holidays, • Flexible Spending Account (FSA), • Paid Vacation Time, • Sick Time, • 401(k) Retirement Plan, • Competitive wages, • Stability and career advancement 1. Conduct community outreach programs and events., 2. Provide health education to individuals and groups on topics such as chronic disease management, preventive care, health insurance literacy, and medication adherence., 3. Distribute health education materials in the community., 4. Assist community members in accessing health and social services., 5. Serve as a link between individuals, healthcare professionals, and community resources., 6. Aid in navigating healthcare systems, scheduling appointments, and transportation., 7. Follow up with clients to ensure they are receiving the services they need., 8. Establish trusting relationships with patients and their families while providing support and encouragement., 9. Provide ongoing follow-up, basic motivational interviewing, and goal setting with patients/families., 10. Follow-up with patients via phone calls, home visits, and visits to other settings where patients can be found., 11. Help patients set personal health-related goals and attend appointments., 12. Provide referrals for services to community agencies as appropriate., 13. Help patients connect with transportation resources and provide appointment reminders., 14. Exhibit excellent working relations with patients, visitors, and staff, effectively communicating the organization’s mission., 15. Work closely with medical providers to help ensure that patients have comprehensive and coordinated care plans., 16. Work collaboratively with other clinical personnel assigned to the same patient., 17. Knowledgeable about community resources appropriate to the needs of patients/families., 18. Provide consistent communication to the Case Manager to evaluate patient/family status, ensuring that provided information and reports clearly describe progress., 19. Act as a patient advocate and liaison between the patient/family and community service agencies., 20. Record patient care management information in the EMR and other software concurrently with patient contact or no later than end of shift., 21. Attend regular staff meetings, trainings, and other meetings as requested., 22. Manage assigned caseload of patients., 23. Always maintain HIPAA compliance., 24. Other duties as assigned by Supervisor or Director. EDUCATION • Community Health Worker I: High School diploma or general education degree (GED), • Community Health Worker I: Two (2) years of community-based direct service experience working with communities of different racial/ethnic/cultural and socio-economic backgrounds. Candidates should have an understanding of the healthcare system and how to help patients find necessary community resources. Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. is an equal opportunity employer and does not discriminate based on race, national origin, religion, gender, sexual orientation, disability, or any other characteristic protected by federal, state, or local law. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

Job Description Position Purpose: The Graveyard Support Staff position is located at a Residential Treatment Program for women and their children in South Los Angeles. This position must have a Flexible Work Schedule as needed for 24-hour residential program. The Support Staff is integral in ensuring clients follow program schedule and rules. This position upholds the JWCH mission to improve the health status and wellbeing of under-served segments of the population of Los Angeles County. Principal Responsibilities: • Responsible for the care and oversight of 31 bed residential facility during graveyard shift., • Is dependable, reliable and punctual., • Maintains strong professional boundaries with clients and fellow staff., • Demonstrates courtesy, mutual respect and compassion when dealing with others., • Initiates and presents positive solutions to problems., • Demonstrates effective working relations and works effectively as part of the team to facilitate the organization’s ability to meet goals and objectives, • Projects a positive professional image and adheres to organizational dress code., • Will work collaboratively with treatment team to serve program clients’ needs., • Communicates effectively with staff about needs of clients observed during graveyard shift., • Prepare thorough shift report; send via email to staff daily., • Responsible for administrative support to clinical, program and administrative staff., • Responsible to support new client intakes (i.e. inventory new client’s property, prepare bed, and wash linen), • Conduct urinalysis testing for client as needed and document., • Maintains confidentiality of all documents that contain patient information., • Approaches clients with dignity, respect and professionalism., • Walk the property and facility regularly throughout the shift for environmental checks per schedule., • Complete daily program checklist (i.e. repairs needed, room checks, environmental checks), • Assist with making medications available to clients at designated times., • Assist with breakfast meal prep, cooking and serving., • De-escalate clients and situations., • Remains awake throughout the night., • Participate in mandatory training sessions., • Ensures clients are awake by 6:30 AM and ready to participate in daily activities., • Complete projects as assigned during graveyard shift., • Discusses all patient information only with appropriate program personnel related to client care., • Maintains standards of cleanliness, organization for work station, community room and other areas of use, • Completes addiction and cultural competency trainings effectively and efficiently, and other required trainings each fiscal year., • Completes projects as assigned during graveyard shift., • Knowledge of the alcohol and substance abuse field., • Knowledge of de-escalation skills., • High school diploma or GED., • Three years of sobriety if in recovery., • Computer skills (e-mail and Microsoft Programs)., • Good oral and written communication skills., • Good documentation skills., • Ability to work within a team structure. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

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