76 Best patient service representative Jobs in Wayne, New Jersey (April 2026)

Intern

4 months ago

Paterson

Job Description INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Length Of Internship: 6 Weeks | June 1, 2026 - July 31, 2026 Location: It is anticipated that an incumbent in this role will work on-site at our locations in Totowa NJ, Birmingham, AL, and Van Nuys, CA. Job Description: The BioMatrix Pharmacy Operations team is excited to welcome a Summer 2026 Intern as part of our growing pipeline of emerging professionals! We’re seeking a motivated, curious, and relationship-oriented Pharmacy Operations Intern who is eager to gain hands-on experience within a fast-paced healthcare environment. This internship offers exposure to pharmacy operations, infusion workflows, patient support processes, cross-functional collaboration, and real-world problem-solving. You’ll work closely with experienced pharmacy operations leaders and team members, shadow team members, support daily operational needs, and contribute to projects that enhance patient care and internal efficiency. If you're passionate about healthcare, operations, or specialty pharmacy services, this internship will give you a comprehensive look at the field. As a Pharmacy Intern, you’ll work alongside a team of seasoned sales executives, gain real field experience, partner with cross-functional teams, and contribute to meaningful work that drives growth. This is a chance to explore a career in healthcare sales from multiple angles while making an immediate patient-centered impact. QUALIFICATION REQUIREMENTS • Current collegiate enrollment as a Junior or Senior pursuing a degree in healthcare administration, pharmacy, business administration, or a related field, • Minimum of two (2) years of customer service experience, • High school diploma or GED required, • Strong verbal and written communication skills with an interest in relationship-building, • Naturally curious, proactive, and eager to learn in a dynamic environment, • Organized and able to manage multiple priorities in a fast-paced setting, • Comfortable with technology; prior CRM experience is a plus ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Observe day-to-day pharmacy operations, including infusion workflows, patient support processes, and collaboration with clinical and sales teamsAssist with operational tasks such as data entry, documentation, reporting, and workflow tracking Participate in cross-functional meetings with Pharmacy Operations teams, • Support process improvement initiatives by identifying challenges and helping develop practical solutions, • Contribute to analytics and reporting projects under the guidance of the Pharmacy Operations leadership team, • Assist with preparing presentations, internal communications, and training materials, • Document insights and learnings from shadowing and project participation to support future team training and operational enhancement, • Engage in internship cohort activities and professional development sessions, • Document insightes from shadowing experiences to support future training and process improvements KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS • Strong verbal and written communication skills., • Effective interpersonal skills for engaging with providers and internal teams., • Ability to learn quickly in a fast-paced, field-based environment., • Solid organizational skills with the ability to manage multiple tasks., • Analytical thinking and comfort working with data, spreadsheets, or dashboards., • Ability to use technology tools, including CRM systems (training provided)., • Creative thinking for marketing collaboration and social media content., • Ability to interpret trends and incorporate insights into recommendations., • Ability to work independently while staying aligned with team goals., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT • This position requires frequent standing and occasional sitting with occasional walking, kneeling or stooping., • This position requires the use of hands to fingers, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and listening, • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 25 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix legal and ethical policies and procedures., • Will abide by the policies of BioMatrix as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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