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Company: Fusion Medical Staffing Location: Facility in Cleveland, Ohio Job Details Fusion Medical Staffing is seeking a skilled Stepdown RN for a 13-week travel assignment in Cleveland, Ohio. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Stepdown RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS Certification A Stepdown Registered Nurse provides care to patients who are transitioning from intensive care to medical-surgical or general inpatient units. These patients require frequent monitoring and specialized nursing interventions. They assess and manage complex patient needs, administer medications and treatments, and collaborate with multidisciplinary teams to ensure safe, patient-centered care. Essential Work Functions: • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Stepdown RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb10

Company: Fusion Medical Staffing Location: Facility in Cleveland, Ohio Job Details Fusion Medical Staffing is seeking a skilled PICU RN for a 13-week travel assignment in Cleveland, Ohio. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a PICU RN, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) certification, • ACLS (AHA/ARC) certification, • CCRN certification The PICU Registered Nurse provides advanced specialized care to critically ill infants, children, and adolescents in high acuity settings. This role includes comprehensive patient assessment, implementing complex care plans, administering treatments, and collaborating with multidisciplinary healthcare teams to ensure high-quality, patient-centered care in a fast-paced, high-acuity environment. The position requires strong pediatric critical care skills, advanced clinical judgment, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics in pediatric intensive care. Essential Work Functions: • Explain procedures and treatments to pediatric patients and their families to ensure understanding, cooperation, and emotional support during critical situations, • Administer prescribed medications and treatments in accordance with approved pediatric nursing techniques and protocols, • Prepare and operate advanced medical equipment, including ventilators, central line setups, and hemodynamic monitors, while assisting physicians during treatments and examinations, • Continuously observe and evaluate patient conditions, record significant findings, and promptly notify physicians of critical changes or adverse reactions to treatments, • Monitor and interpret vital signs and other clinical data to detect deviations from normal, initiating rapid interventions when necessary, • Respond to life-saving situations based upon pediatric nursing standards, policies, procedures, and protocols specific to intensive care, • Initiate a patient education plan according to the individualized needs of the patient and family, as prescribed by a physician and/or hospital policy, • Document all relevant history and physical assessments for assigned patients accurately in medical records, • Perform other duties as assigned within the scope of practice, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel PICU RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb10

Company: Fusion Medical Staffing Location: Facility in Cleveland, Ohio Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Cleveland, Ohio. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • NIHSS certification, • ACLS (AHA / ARC) certification The Med Surg/Tele Registered Nurse delivers comprehensive high-quality, patient-centered care in medical-surgical and telemetry units. This role involves assessing patient health conditions, monitoring cardiac telemetry data, and collaborating with multidisciplinary teams to manage diverse patient needs. The position requires strong clinical skills in med-surg and telemetry nursing, critical thinking abilities, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics. Essential Work Functions: • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb10

About this role: As an Acute Dialysis Registered Nurse (RN) with Fresenius Medical Care, you will support patients in a hospital setting within a network of local hospitals. You will use your leadership skills and independence in administering and assessing each patient’s unique treatment plan in a fast-paced environment, working autonomously alongside the inpatient staff in ICU, CCU, and ED units. How you grow or advance: As an Acute Dialysis RN, you will enter our Clinical Advancement Program (CAP) which will allow you to develop clinical leadership skills, have an opportunity to share your expertise with others, and be recognized for your experience, knowledge, and clinical expertise. All new hires will begin at the appropriate CAP level based on prior experience and education. Our culture: We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, scholarships to family members, relief when natural disasters strike, and financial support when personal hardship hits; we take care of our people. Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart. At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today. PRINCIPAL DUTIES AND RESPONSIBILITIES: As a member of the nephrology health care team, you will participate in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes in the inpatient environment. • Provides safe effective patient care and perform all essential functions of Acute RN under supervision., • Documents and enters patient data –before, during and after dialysis treatment., • Monitors and recognizes aspects and implications of patient status that vary from normal and modify the treatment plan in collaboration with appropriate healthcare team members., • Communicates with dialysis providers and appropriate hospital personnel to provide continuity of patient care., • Administers medications as prescribed and in accordance with contractual agreement., • Ensures nephrology physician orders for assigned patients are received and entered in the medical record., • Be familiar with both Fresenius Medical Care and hospital emergency policies and initiate or assist with emergency response measures., • Delegates appropriate tasks to direct patient care staff., • Monitors patient care staff for appropriate techniques and adherence to Fresenius Medical Care policy and procedures., • Promotes infection control, equipment, and environmental safety., • Provides initial and ongoing education to patients and family., • Coaches hospital staff on specialized care related to renal replacement and apheresis therapies (as needed)., • Collaborates with the interdisciplinary team to update the care plan for assigned patients., • Completes and document ongoing participation in Continuous Quality Improvement (CQI) activities., • Serves as a resource for healthcare team and participates in staff training and orientation of new staff as assigned., • Assists in an outpatient facility on an as needed basis., • All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state, and federal regulations., • Graduate of an accredited School of Nursing., • Current appropriate state licensure., • Current or successful completion of CPR BLS Certification., • Qualities and traits: compassion, caring, support for colleagues, collaborative, reliable, flexible, independent., • Minimum of 9 months experience as a Registered Nurse (bonus but not required)., • Hemodialysis and/or ICU experience (bonus but not required)., • Minimum 6 months nephrology experience required before working independently and/or be on-call., • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Areas of practice are diverse, including, but not limited to, the fields of hemodialysis, peritoneal dialysis, continuous renal replacement therapies, and apheresis., • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance., • This position requires frequent, prolonged periods of standing and the employee must be able to bend over., • The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet., • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels., • May be exposed to infectious and contagious diseases/materials., • May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above., • Day-to-day work includes desk work, computer work, and interaction with patients, facility/hospital staff, and physicians. The position requires travel between assigned facilities and various locations within the community and travel to regional meetings may be required., • Position requires participation in on-call rotation. (Nights, weekends, or as defined by individual program needs Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Job DescriptionJOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life. We strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP. We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Do you want to make a difference in the lives of others? Join our team today as an On-Call Nurse to positively impact the experiences of patients and families. As an On-Call Nurse with Hospice of the Western Reserve have the autonomy to utilize your nursing skills. You are relied upon to take care of patients and families who need help after hours in typically urgent times. You are invited into patients' homes and lives during uncertain times and have the honor of becoming a trusted face. For many of our team members, this is more than a career - it's a calling. WHEN DO ON-CALL NURSES MAKE A DIFFERENCE? Your schedule is typically either 8p - 8:30a with an expectation to work every other weekend and every other holiday. This position includes a $3,000 sign-on bonus for FT. WHAT YOU WILL DO: • Assess physical, psychosocial and spiritual needs of the patient and family (RN only)., • Gather data related to patient and family’s physical, psychosocial and spiritual needs (LPN)., • Provide intermittent skilled nursing services to the patient under the patient’s physician’s direction., • Monitor and evaluate pain and symptoms; provide information and assistance to the patient and family to manage those problems., • Serve as a liaison to the patient’s physician(s) when needed; provide information to the physician based on knowledge relating to the patient’s needs., • Provide emotional support to the patient and family., • Refer patients and/or family members to other services when appropriate., • Provide instruction (health care teaching) to the patient and family as related to care in a residence., • Make visit to patient’s residence at the time of death., • Maintain, promptly complete, and return all documentation as required., • Communicates and acts as liaison with patients, family, and health professionals in a manner that respects confidentiality and dignity., • Relay pertinent information to appropriate team members., • Participate in meetings as initiated by team leader., • Participates in mandatory or elective HWR University events, trainings, or in-services as necessary., • RN’s shall participate in triage coverage as needed, • Perform other duties as assigned. SUCCESS CAPABILITIES: • High School Diploma or equivalent required., • Graduate of an accredited school of nursing, with a Bachelors degree preferred., • Licensed RN/LPN in state of Ohio., • Experience preferred in pain and symptom management, oncology, or mental health., • Ability to communicate effectively, orally and in writing, • Ability to work independently and collaboratively with a team, • Must have demonstrated knowledge and skills to provide appropriate care to all age groups., • Ability to handle stressful and constantly changing conditions; must be able to make good professional decisions quickly despite stressful atmosphere., • Ability to access patients and families in any residential and/or public setting in any weather condition (i.e., climbing stairs or snow filled walkways, etc.)., • Proficiency in Microsoft Office suite of products, particularly proficient in Word and Excel, use of shared team files, a donor database, grant portals and virtual meeting technology, • Must have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR’s insurer. PHYSICAL REQUIREMENTS • Ability to stand and walk for extensive periods of time., • Manual and finger dexterity and eye-hand coordination to provide nursing care and operating equipment., • This is heavy work requiring the exertion of up to 75 lbs. of force occasionally as well as 50 lbs. frequently utilizing appropriate safe transfer techniques and body mechanics when working with patients., • Ability to stoop, squat, or bend frequently., • Corrected vision and hearing within normal range to observe and communicate with patients and professional staff., • Possibility of exposure to environmental elements, internal and external, such as disease, bloodborne pathogens, and chemicals and/or chemical fumes, (pet dander and/or exposure to allergens) and adverse effects of inclement weather that may occur as well as potentially difficult patient and family situations. DETAILS: • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts, • Tuition Assistance, • Exempt role, • Technology Package, • Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: • Compliance to Annual Flu Shot Policy or ability to provide exemption documentation, • Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed, • Provide an active driver’s license, • Ability to provide proof of eligibility to work in the United States., • High level of integrity, ethics and professionalism. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 216.383.2222 or Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Job DescriptionDescription: Start Date: Immediately Pay Rate: $16.25 /hr. plus monthly bonus ($0- 350) after 90 days. Hours: Monday - Friday 8:00am-4:30pm Who is Hospital Referral Services? Hospital Referral Services has an opening in the Cleveland area, and we are looking for self-motivated professionals to add to our growing team. If helping people is something you enjoy, this may be the right job for you. No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected has happened. Hospital Referral Services on-sites screen and help patients’ bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Our employees voted us Top Workplaces 4 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for: • Reviewing the hospital work queue or census to identify uninsured patients., • Screening/Interviewing patient’s bedside in a hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity., • High volume of walking and standing. (70% - 80% of your shift), • Completing applications for Medicaid benefits and charity programs as needed., • Maintaining a positive working relationship with co-workers, hospital staff and patients., • Abiding by HIPAA rules and regulations to protect patients’ privacy., • Meeting production goals and objectives as assigned by hospital and management on a monthly basis. Requirements: Work Requirements: • Previous customer service experience preferred., • Must have basic computer skills., • Must be able to multitask and type minimum 30 WPM (typing test will be conducted)., • Must have reliable transportation., • Good attendance and dependability is essential., • Successful completion of drug and background test required., • 100% Paid Training, • 401(k) matching, • Paid Time off (PTO) – Up to 10 days your first year!, • 8 Paid Holidays – Including your birthday!, • Referral Program, • Employee Assistance Program (EAP), • Growth & Continued Training, • Dental & Vision insurance, • Health insurance (including Long & Short-Term Disability), • Life insurance (Company Paid) PM21

Job DescriptionGreat opportunity to join a company that values our employees and the patients we serve! Centers for Dialysis Care is seeking an experienced Patient Financial Services Representative to work out of our Corporate Office located in Shaker Heights, OH. This position is onsite. Why Choose CDC? • We offer a complete benefits package to include medical, dental, vision, 401K, Short/Long Term Disability options, along with company paid life insurance, • 210 Hours of PTO, • Tuition Reimbursement Program, • Employee Perks Program Job Description: • Prepares and sends claims monthly to payers for dialysis services rendered at our CDC clinics via an electronic billing system., • Analyzes Accounts Receivable to ensure timely payment is received for claims billed. This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified., • Follows and reports status of delinquent patient accounts to the Director of Patient Accounts and Chief Financial Officer, • High school diploma required, some college accounting courses or other field related continuing education, • Knowledge of electronic billing systems preferably Quadex is required., • At least 3 years' experience in a Healthcare Accounts Receivable setting is essential, • Excellent customer service, interpersonal and communication skills required, • Knowledge of medical billing/collection practices, • Knowledge of business office procedures, • Knowledge of basic medical coding and third-party operating procedures and practices Q1bBFgJaDj

Job Description Full Time Specimen Collector II Phlebotomist Location: Float position in and around Cleavland, OH. Will be required to drive/travel in the state of Ohio. Schedule: Full-Time: Core Hours: Monday and Thursday-Sunday 8:00am-5:00pm Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector Phlebotomist is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. As a Specimen Collector Phlebotomist: • Collect patient blood, urine and/or oral fluid (saliva) specimens, • Process and package collections for shipping, • Serve as an intermediary between the practice / clinic and the laboratory, • Record patient information, physician order details, and pertinent laboratory information, • Resolve specimen concerns with billing or patient information in ordering portal, • Order and maintain collection supplies inventory onsite, • Observe collection for Millennium Health specimens (when applicable) Ideal Candidate: • Certified phlebotomist with 1+ year experience in the field (experience considered in place of certificate), • 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred, • 2+ years of customer service experience can be considered in place of medical experience, • Demonstrated ability to navigate a smart phone and computer required, • Valid driver’s license required; reliable transportation, • Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus, • High School diploma or equivalent required, • Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs Millennium Health is a CLIA Certified and CAP Accredited specialty laboratory. We partner with a trusted and accredited background screening provider, to conduct pre-employment background checks. As part of our screening process, we will review the following: • National, federal, and county criminal history, • Global watchlist search, • Social Security Number (SSN) trace, • FACIS (Fraud and Abuse Control Information System) Level 3 search, • SAM (System for Award Management) and OIG (Office of Inspector General) exclusions, • Education verification, • Driving record (Motor Vehicle Report), • 5-panel urine drug screening All employment offers are contingent upon the successful completion of this background check. Offers may be rescinded if the results do not meet the standards established for the position. Benefits Benefits Offered: • Medical, Dental, Vision, Disability Insurance, • 401k with Company Match, • Paid Time off and Holidays, • Tuition Assistance, • Behavioral and Health Care Resources, • Salary Range: $21-23/hr., • Salary offered is dependent on qualifications, experience, and geographical location. Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Patient Service Representative (Medical Receptionist).

Job Description University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting. Why You'll Love Working Here: • LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!, • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more, • Paid Time Off & Holidays: Recharge and take care of yourself, • 401K with Company Match: Plan for your future, • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives, • Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued., • Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents., • Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information., • Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs., • Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations., • Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines., • Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment., • Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers., • Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus, • Experience: 1+ year of experience in a medical office or healthcare setting preferred, • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment, • Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred, • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays

Representatives must use quality customer service techniques to ensure patient needs are met. Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Maintain professional interpersonal skills with patients, p

Patient Services Representative. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Man

Job Description University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose This position will float between Concord & Mentor locations. Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting. Why You'll Love Working Here: • LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!, • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more, • Paid Time Off & Holidays: Recharge and take care of yourself, • 401K with Company Match: Plan for your future, • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives, • Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued., • Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents., • Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information., • Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs., • Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations., • Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines., • Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment., • Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers., • Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus, • Experience: 1+ year of experience in a medical office or healthcare setting preferred, • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment, • Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred, • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays INDUH

Job DescriptionDescription: Provides critical first contact between patient and Care Alliance Health Center. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical Record (EPIC ). · Responsible for modifying clinical staff schedules as needed. · Ability to work with underserved and disadvantaged persons; experience doing so is preferred, cultural sensitivity a must · Ability to work independently with minimum supervision · Excellent organizational skills and commitment to accuracy ·· Excellent reception, telephone and customer service skills · Commitment to the mission of Care Alliance Requirements: High School Diploma and 2 years of Customer / Patient Services experience Well-developed communication/interpersonal skills

Job DescriptionEssential Duties and Responsibilities Responsible for the overall clinical, technical and administrative functions at the location on record regarding the Home Respiratory Therapist program. • Responsible for the installation/delivery of respiratory therapist equipment and provision of all needed supplies and products to the patients in the home and ongoing assessment of patients and equipment., • Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapist services., • Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation., • Is responsible to maintain accurate inventory of all Sleep Management/VieMed assets and supplies., • Is responsible for vehicle maintenance and service (paid for by Sleep Management, LLC d/b/a VieMed)., • Ensures that vehicle is maintained per applicable accreditation standards at all times., • Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status., • Is responsible for the overseeing of all applicable regulatory rules and guidelines as pertains to the staff respiratory therapist., • Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians., • Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures., • Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage., • Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources., • Ensures proper, accurate, and safe operation of all equipment prior to installation., • Is required to provide availability for patient contact and response to patient needs., • Will work with fellow RTs in the area on a rotating on-call schedule., • Will work with team members (other RTs, PCC’s and various departments) to insure tasks completed., • Other duties/projects as assigned. Competencies, • Technical Capacity., • Customer/Client Focus., • Communication Proficiency., • Initiative., • Collaboration., • Financial Management., • Presentation Skills.Physical Demands, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • EE must frequently lift and/or move up to 10 pounds., • EE must occasionally lift and/or move up to 50 pounds.Work Environment, • This job will require the employee to go into patient homes to set-up and service medical devices.Education and Experience, • Medical or respiratory experience., • A valid Respiratory Therapist license in the State in which you practice.We are an equal opportunity employer and all qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical

Job DescriptionSince 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Registered Dietitian Sales Representative, who will play a vital role in providing a great patient and customer experience that will result in the continued growth of our Enteral Nutrition Support Program in the Columbus, OH area. JOB RESPONSIBILITIES: • As part of the sales team, promote the enteral feeding program and maximize enteral sales in an assigned territory (including hospitals and outpatient doctor offices)., • As a subject matter expert, provide recommendations, develop, test and implement nutrition education tools to be used in the field, • Work with Sales and Marketing teams to increase Enteral business, • Conduct enteral feeding pump education., • Review clinical documentation to determine if patients qualify for Medicare coverage., • Work on outreach efforts to increase community knowledge of the SHC Enteral program, • Current Registered Dietitian licensure, • Minimum 2 years’ experience as a Registered Dietitian, • Excellent communication and interpersonal skills, • Ability to travel within your assigned territory, and to company meetings., • Valid Drivers License, • Ability to sell a service and promote a product line, • Experience with enteral patients, pediatric enteral experience preferred, • Base pay plus of $62-90k plus monthly commission and car allowance, • Medical, Dental and Vision (Eligible first day of employment), • Flexible Spending Account, • Life & Disability Insurance, • 401(k) with Company Match, • Vacation and Sick Days, • Paid Holidays, • Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.

Job DescriptionSince 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Registered Dietitian Sales Representative, who will play a vital role in providing a great patient and customer experience that will result in the continued growth of our Enteral Nutrition Support Program in the Cleveland, OH area. JOB RESPONSIBILITIES: • As part of the sales team, promote the enteral feeding program and maximize enteral sales in an assigned territory (including hospitals and outpatient doctor offices)., • As a subject matter expert, provide recommendations, develop, test and implement nutrition education tools to be used in the field, • Work with Sales and Marketing teams to increase Enteral business, • Conduct enteral feeding pump education., • Review clinical documentation to determine if patients qualify for Medicare coverage., • Work on outreach efforts to increase community knowledge of the SHC Enteral program, • Current Registered Dietitian licensure, • Minimum 2 years’ experience as a Registered Dietitian, • Excellent communication and interpersonal skills, • Ability to travel within your assigned territory, and to company meetings., • Valid Drivers License, • Ability to sell a service and promote a product line, • Experience with enteral patients, pediatric enteral experience preferred, • Base pay plus of $62-90k plus monthly commission and car allowance, • Medical, Dental and Vision (Eligible first day of employment), • Flexible Spending Account, • Life & Disability Insurance, • 401(k) with Company Match, • Vacation and Sick Days, • Paid Holidays, • Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.

Job DescriptionJOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP. We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Do you want to make a difference in the lives of others? Join our team today as an On-Call Nurse to positively impact the experiences of patients and families. As an On-Call Nurse with Hospice of the Western Reserve have the autonomy to utilize your nursing skills. You are relied upon to take care of patients and families who need help after hours in typically urgent times. You are invited into patients' homes and lives during uncertain times and have the honor of becoming a trusted face. For many of our team members, this is more than a career - it's a calling. WHEN DO ON-CALL NURSES MAKE A DIFFERENCE? Your schedule is 8p - 8:30a, with an expectation to work every other weekend and every other holiday. This role covers a multi-county territory. This position includes a $3,000 sign-on bonus for FT. WHAT YOU WILL DO: • Assess physical, psychosocial and spiritual needs of the patient and family (RN only)., • Gather data related to patient and family’s physical, psychosocial and spiritual needs (LPN)., • Provide intermittent skilled nursing services to the patient under the patient’s physician’s direction., • Monitor and evaluate pain and symptoms; provide information and assistance to the patient and family to manage those problems., • Serve as a liaison to the patient’s physician(s) when needed; provide information to the physician based on knowledge relating to the patient’s needs., • Provide emotional support to the patient and family., • Refer patients and/or family members to other services when appropriate., • Provide instruction (health care teaching) to the patient and family as related to care in a residence., • Make visit to patient’s residence at the time of death., • Maintain, promptly complete, and return all documentation as required., • Communicates and acts as liaison with patients, family, and health professionals in a manner that respects confidentiality and dignity., • Relay pertinent information to appropriate team members., • Participate in meetings as initiated by team leader., • Participates in mandatory or elective HWR University events, trainings, or in-services as necessary., • RN’s shall participate in triage coverage as needed, • Perform other duties as assigned. SUCCESS CAPABILITIES: • High School Diploma or equivalent required., • Graduate of an accredited school of nursing, with a Bachelors degree preferred., • Licensed RN/LPN in state of Ohio., • Experience preferred in pain and symptom management, oncology, or mental health., • Ability to communicate effectively, orally and in writing, • Ability to work independently and collaboratively with a team, • Must have demonstrated knowledge and skills to provide appropriate care to all age groups., • Ability to handle stressful and constantly changing conditions; must be able to make good professional decisions quickly despite stressful atmosphere., • Ability to access patients and families in any residential and/or public setting in any weather condition (i.e., climbing stairs or snow filled walkways, etc.)., • Proficiency in Microsoft Office suite of products, particularly proficient in Word and Excel, use of shared team files, a donor database, grant portals and virtual meeting technology, • Must have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR’s insurer. PHYSICAL REQUIREMENTS • Ability to stand and walk for extensive periods of time., • Manual and finger dexterity and eye-hand coordination to provide nursing care and operating equipment., • This is heavy work requiring the exertion of up to 75 lbs. of force occasionally as well as 50 lbs. frequently utilizing appropriate safe transfer techniques and body mechanics when working with patients., • Ability to stoop, squat, or bend frequently., • Corrected vision and hearing within normal range to observe and communicate with patients and professional staff., • Possibility of exposure to environmental elements, internal and external, such as disease, bloodborne pathogens, and chemicals and/or chemical fumes, (pet dander and/or exposure to allergens) and adverse effects of inclement weather that may occur as well as potentially difficult patient and family situations. DETAILS: • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts, • Tuition Assistance, • Exempt role, • Technology Package, • Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: • Compliance to Annual Flu Shot Policy or ability to provide exemption documentation, • Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed, • Provide an active driver’s license, • Ability to provide proof of eligibility to work in the United States., • High level of integrity, ethics and professionalism. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 216.383.2222 or Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. 3rd Shift

Job Description Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses. Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families. About the Role: As a Clinical Sales Representative, you'll be the face of Cranial Technologies within your territory, building strong relationships with pediatric practices and advocating for the life-changing benefits of the DOC Band® for treating plagiocephaly and EarWell® for correcting infant ear shapes This role is perfect for sales professionals who are passionate about healthcare, excel at relationship-building, and thrive in a fast-paced, impactful role. Key Responsibilities: • Engage with Pediatric Practices: Meet with pediatricians and practice staff, providing insights on diagnosing and managing plagiocephaly and sharing the benefits of Cranial Technologies' DOC Band® and EarWell®., • Promote and Educate: Conduct in-service presentations for all levels of practice staff—from pediatricians to referral coordinators—fostering a thorough understanding of our services and outcomes., • Build and Manage a Territory: Strategically manage relationships in your assigned territory, driving patient referrals to the Cranial Technologies clinic in your territory., • Data Analysis: Leverage data to manage and prioritize the assigned health care provider accounts in your territory efficiently and effectively. Qualifications: • Bachelor's Degree required., • 1+ years of successful B2B, outside sales experience; experience in medical or referral-based sales is a plus., • Self-Starter: Strong initiative and independence in building and managing your own territory., • Quick Learner: Able to absorb new information quickly and apply it in diverse situations., • Professionalism: You represent Cranial Technologies with integrity and commitment. Why Join Cranial Technologies? • Benefits Package:, • Competitive Compensation: Highly attainable, uncapped monthly compensation plan with a potential of over $115,000 plus $10,000 sign on bonus!, • Company Provided Car with fuel card and expenses covered, • Comprehensive Medical, Vision, and Dental Insurance, • 401k with Company Match, • 3.5 Weeks PTO plus 7 Company Paid Holidays, • Life Insurance and Short/Long Term Disability Insurance, • Company provided laptop and cell phone reimbursement Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail. If you are unable to submit your application, please email the recruiting department at for assistance. Please no phone calls to HQ or the clinics regarding the position. *internal candidates are not eligible for a sign-on bonus.

Job Description JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP. We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Description: Hospice of the Western Reserve has provided palliative and end-of-life care, caregiver support, and bereavement services throughout Northern Ohio. Our services have grown to meet the requirements of a diverse 11 county area. Our core of our agency is the center of care. This is a 24/7/365 a year Contact Support Center, which provides services including: all incoming calls from prospective patients and families, physicians, clinical field staff, bereavement services, and long-term patient care (Navigator). This world class center is designed with highly trained, professional care takers to deliver a consistence, standardized method of providing care. Duties and Responsibilities: Support agents will be the first point of contact for those seeking hospice services. This role provides patients, physicians, and hospital facilities with guidance throughout the organization. Critical responsibilities of the agent providing all patient and physicians an unparalleled experience and support in the following capacities: interacting with patients via the phone to assess their clinical needs and requirements and/or maintain their health, initial screening of patient signs and symptoms, acts in collaboration with physician’s care team, collaboration with trans disciplinary team, guides members towards and facilitate interaction with resources appropriate for care and well-being, utilizing resources available to uphold the population healthcare model, and any other questions or concerns. Duties can be work on phone as well as administrative follow up’s duties to process a referral. Shift Schedule: Varies Roles and responsibilities typical tasks, duties, and responsibilities. • Answer the first call from families, hospital staff, nurses, pharmacies, patients, and providers in a fast-paced inbound environment., • Triage inbound calls for multiple TeamHealth facilities., • Responsible for accurate documentation of patient information in agency’s EMR and associated computer systems, • Relaying updated or new provider contact information to staff and management, • Upholds our support care standards by achieving individual goals on call quality, handle time , ready status in phone system adherence, and reliability., • To help educate families of services available providing guidance of offerings at Hospice of the Western Reserve providing services and solutions to their questions regarding coverage, eligibility, billing, and policy changes., • Provide helpful, empathetic direction for those individuals and families utilizing our services., • Receive positive scores from Net Promoter Surveys on being helpful and resourceful for those utilizing services., • Work administrative tasks to process a referral such as Bed assignments, ECIN, doc u sign, doctor approvals and electronic mailbox., • Transfers calls to Clinical Agents as need be., • Responding to incoming customer inquiries via phones, live chat, voicemail, or email., • Making outbound calls to families and doctors to update and coordinate visits and care., • Knowledge of Hospice and palliative care preferred, • 2-4 years of support of office experience in medical setting, • Medical Terminology preferred, • Superior communication skills, both written and spoken, • Genuine desire to help people resolve problems and get the information they need., • Excellent judgment and decision-making skills, • Ability to handle stress and conflict well, • Strong attention to detail, able to work in a team environment, • Ability to work with minimal direction and supervision, • Prolonged telephone use, • Prolonged sitting, • Proficiency with computers, • Demonstrate excellence and strong empathic phone and verbal communication with active listening skills., • Familiarity with EMR systems and practices (Suncoast preferred), • Customer focus and adaptability to different personality types, • Ability to multitask, set priorities and mange time effectively., • Concentration/ Attentiveness, • High level of Decision Making, • Respond to unpredictability, • Detailed record keeping, • Great listening skills, • Independent Judgement and Discretion, • High levels of organization and prioritizing, • Manage multiple tasks without being flustered., • Read, follow and Comprehend Instructions and work orders, • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts, • Tuition Assistance, • Non-exempt role, • Technology Package, • Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: • Compliance to Annual Flu Shot Policy or ability to provide exemption documentation, • Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed, • Provide an active driver’s license, • Ability to provide proof of eligibility to work in the United States., • High level of integrity, ethics and professionalism. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 216.383.2222 or Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Job DescriptionDescription: The Call In-Take/Allscripts Representative is responsible for answering all incoming calls and electronic calls timely and in an efficient manner while maintaining the minimum production standards set by the Dispatch Manager. The Call In-Take/Allscript Representative must accurately schedule transports in the Right CAD System. Under general supervision, he/she receives emergency and non-emergency calls, identifies the most appropriate level of service (e.g. BLS, ALS, CCT, WC), and maintains communication with the dispatcher(s) as needed. Requirements: Call In-Take/Allscripts Job Duties: · Answer emergency and non-emergency calls from the public, hospitals and nursing home facilities. · Accept incoming calls from carriers, providers, customers, and patients. · Receive transport requests by telephone and or an electronic format from hospitals and nursing homes. · Effectively and accurately schedule transports in Right CAD. · Enter, update, and retrieve information from a variety of computer systems. · Process all necessary paperwork received through Allscripts in a timely manner. · Obtain all pertinent clinical information including patient demographics and insurance information for transports in a courteous and efficient manner. · Answer all inquiry calls. Follow-up on inquiry calls to schedule and or re-schedule potential transports. · Develop and maintain a positive work climate and support the overall mission of the department. · Regularly communicate with other team members and interface in a positive, constructive, and helpful manner to promote cohesiveness, reduce conflict and provide resolution. · Update and or modify patient demographics and insurance information into the billing system. · Log and note all cancelled transports in Right CAD and notify the supervisor and or manager of the cancelled call(s). · Perform other duties as assigned and required. Minimum Requirements: · High School Diploma or GED required; · EMT or Paramedic experience preferred; · Certification in Coding and Billing preferred. Knowledge: · Understanding of medical terminology preferred. · HIPAA requirements. · Understanding of Emergency Medical Services, Medical transportation services, or similar environment is preferred. Interpersonal: · Work in a spirit of teamwork and cooperation. · Convey a sense of competence and commitment. · Use initiative to learn new skills, enhance personal knowledge and improve communications. · Demonstrate the ability to work well with team members. · Communicate a willingness to help others succeed. · Share workspace and resources as necessary. Abilities: · Ability to perform tasks efficiently and accurately in a fast-paced environment. · Ability to gain an understanding of current organizational structure, policies, procedures, and practices. · Flexible with shifting daily priorities. · Handle large volume of work and or telephone calls. · Ability to meet, exceed, or sustain established standards for productivity. · Ability to communicate effectively, both orally and in writing, in English. · Ability to accurately type 35 wpm. · Ability to concentrate and evaluate information when handling callers. Physical Requirements: · Occasional light lifting of paper files and office equipment (up to 15 pounds). Working Environment: · Mandatory and or voluntary overtime. · Office environment (cubicles). Equipment Used: · Copy machine, scanners, fax machine. · Personal computer, telephone. Employee Signature/Date: This document in no way constitutes a contract of employment. This description is not intended to be an exhaustive listing of all skills, duties, or responsibilities associated with the job. Management reserves the right to revise the job, or to require that other or different tasks be performed, should circumstances change (e.g. changes in personnel, workload, or technological developments).

Job DescriptionJOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP. We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Do you want to make a difference in the lives of others? Join our team today as an On-Call Nurse to positively impact the experiences of patients and families. As an On-Call Nurse with Hospice of the Western Reserve have the autonomy to utilize your nursing skills. You are relied upon to take care of patients and families who need help after hours in typically urgent times. You are invited into patients' homes and lives during uncertain times and have the honor of becoming a trusted face. For many of our team members, this is more than a career - it's a calling. WHEN DO ON-CALL NURSES MAKE A DIFFERENCE? Your schedule is 12a - 8:30a, with an expectation to work every other weekend and every other holiday. This role covers a multi-county territory. WHAT YOU WILL DO: • Assess physical, psychosocial and spiritual needs of the patient and family (RN only)., • Gather data related to patient and family’s physical, psychosocial and spiritual needs (LPN)., • Provide intermittent skilled nursing services to the patient under the patient’s physician’s direction., • Monitor and evaluate pain and symptoms; provide information and assistance to the patient and family to manage those problems., • Serve as a liaison to the patient’s physician(s) when needed; provide information to the physician based on knowledge relating to the patient’s needs., • Provide emotional support to the patient and family., • Refer patients and/or family members to other services when appropriate., • Provide instruction (health care teaching) to the patient and family as related to care in a residence., • Make visit to patient’s residence at the time of death., • Maintain, promptly complete, and return all documentation as required., • Communicates and acts as liaison with patients, family, and health professionals in a manner that respects confidentiality and dignity., • Relay pertinent information to appropriate team members., • Participate in meetings as initiated by team leader., • Participates in mandatory or elective HWR University events, trainings, or in-services as necessary., • RN’s shall participate in triage coverage as needed, • Perform other duties as assigned. SUCCESS CAPABILITIES: • High School Diploma or equivalent required., • Graduate of an accredited school of nursing, with a Bachelors degree preferred., • Licensed RN/LPN in state of Ohio., • Experience preferred in pain and symptom management, oncology, or mental health., • Ability to communicate effectively, orally and in writing, • Ability to work independently and collaboratively with a team, • Must have demonstrated knowledge and skills to provide appropriate care to all age groups., • Ability to handle stressful and constantly changing conditions; must be able to make good professional decisions quickly despite stressful atmosphere., • Ability to access patients and families in any residential and/or public setting in any weather condition (i.e., climbing stairs or snow filled walkways, etc.)., • Proficiency in Microsoft Office suite of products, particularly proficient in Word and Excel, use of shared team files, a donor database, grant portals and virtual meeting technology, • Must have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR’s insurer. PHYSICAL REQUIREMENTS • Ability to stand and walk for extensive periods of time., • Manual and finger dexterity and eye-hand coordination to provide nursing care and operating equipment., • This is heavy work requiring the exertion of up to 75 lbs. of force occasionally as well as 50 lbs. frequently utilizing appropriate safe transfer techniques and body mechanics when working with patients., • Ability to stoop, squat, or bend frequently., • Corrected vision and hearing within normal range to observe and communicate with patients and professional staff., • Possibility of exposure to environmental elements, internal and external, such as disease, bloodborne pathogens, and chemicals and/or chemical fumes, (pet dander and/or exposure to allergens) and adverse effects of inclement weather that may occur as well as potentially difficult patient and family situations. DETAILS: • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts, • Tuition Assistance, • Exempt role, • Technology Package, • Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: • Compliance to Annual Flu Shot Policy or ability to provide exemption documentation, • Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed, • Provide an active driver’s license, • Ability to provide proof of eligibility to work in the United States., • High level of integrity, ethics and professionalism. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 216.383.2222 or Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

This role will provide a comprehensive, proactive, and patient-first experience for patients and visitors, demonstrating outstanding customer service and interaction skills to facilitate patient needs while obtaining accurate demographic, financial, and insurance information. Patient Service Represe

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. Are you a friendly, detail-oriented professional who thrives in a fast-paced environment?

The Patient Access Service Representative performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties. Performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties to incl

The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical

The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical

High School Diploma and 2 years of Customer / Patient Services experience. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and

High School Diploma and 2 years of Customer / Patient Services experience. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and

High School Diploma and 2 years of Customer / Patient Services experience. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. MUST actua

High School Diploma and 2 years of Customer / Patient Services experience. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer service representative agent experience is not necessa

Wendy's - 8324 CINCINNATI-DAYTON ROAD [Food Associate / Crew Member] As a Cashier Crew Member at Wendy's, you'll: Accomplish many tasks during an action-packed shift; Serve the drive-thru and greet customers; Run the register; Prepare menu items and load stock; Keep the restaurant clean and inviting

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir

Lowe's - 7327 North Cliff Avenue [Retail Cashier / Team Member] As a Cashier at Lowe's, you'll: Deliver a checkout experience that is quick, professional, and friendly; Ensure merchandise is accurately accounted, scanned, and meets the needs of customers; Engage in safe work practices and encourage

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided.

Floor & Decor - Job Posting Site [Retail Cashier / Team Member] As a Cashier at Floor & Decor, you'll: Acknowledge and greet customers with a positive attitude; Complete transactions accurately and efficiently and thank every customer after a sale; Answer customer questions; Be available to assist i

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. MUST actua

Target - 3100 W 117th St [Retail Sales / Team Member] As a Front of Store Attendant at Target, you'll: Accurately handle cash register operations; Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds; Resolve guest questions qui

Ulta Beauty - 3181 Westgate Anchor F [Retail Cashier / Team Member] As a Lead Cashier at Ulta Beauty, you'll: Promptly acknowledge and warmly greet each guest entering the store; Complete select register open and close functions; Courteously handle sales, refunds and exchanges; Recommend additional

Home Depot - 21669 CENTER RIDGE RD [Retail Cashier / Team Member] As a Cashier at Home Depot, you'll: Provide customers with fast, friendly, accurate and safe service; Seek product/project knowledge to provide customers with information and identify selling opportunities; Process checkout or Return

OfficeTeam - JobID: 03380-0013355942-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

True North - JobID: 600-275787958 [Retail Cashier / Team Member] As a Cashier/Customer Service Representative at True North, you'll: Handle customer transactions efficiently and accurately; Provide exceptional customer service and resolve inquiries; Maintain a clean and organized checkout area; Assi