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Company: Fusion Medical Staffing Location: Facility in Greenwich, Connecticut Job Details Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Greenwich, Connecticut. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • Valid Physical Therapy license in compliance with state regulations, • Doctorate degree in physical therapy, • Physical Therapy experience, but New Grads are welcome to apply The Physical Therapist evaluates, diagnoses, and treats patients with physical impairments to improve mobility, reduce pain, and enhance quality of life. Working in settings such as hospitals, clinics, and rehabilitation centers, they create personalized, evidence-based treatment plans using exercise and manual therapy to help patients recover and become independent. This role requires strong clinical skills, effective communication, critical thinking, and a commitment to high-quality, safe patient care. Essential Work Functions: • Evaluate patients’ physical conditions using standardized tests, clinical examinations, and patient history to identify functional limitations and treatment need, • Develop personalized rehabilitation programs based on assessment findings and patient goals, • Implement physical therapy treatment plans using various techniques to improve patient mobility and reduce pain, • Operate specialized physical therapy equipment and modalities safely and effectively, ensuring proper maintenance and calibration of devices, • Assess patient progress, adjust treatment plans as necessary, and accurately document evaluations, interventions, and outcomes in the medical record, • Work closely with physicians, nurses, occupational therapists, and other healthcare professionals to ensure coordinated care and optimize treatment outcomes, • Educate patients and caregivers on home exercise programs, proper body mechanics, injury prevention strategies, and self-management techniques to promote long-term functional recovery, • Maintain a safe treatment environment by adhering to infection control protocols, safety guidelines, and regulatory standards while addressing patients’ comfort needs during therapy sessions, • Engage in quality assurance initiatives and professional development activities to remain current with best practices in physical therapy, • Collaborate in discharge planning to ensure smooth transitions and continued patient progress in community or home-based settings, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Physical Therapist (PT) with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb10

Company: Fusion Medical Staffing Location: Facility in Bronxville, New York Job Details Fusion Medical Staffing is seeking a skilled Licensed Practical Nurse for a 15-week travel assignment in Bronxville, New York. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as an LPN, • Valid LPN license in compliance with state regulations A Licensed Practical Nurse (LPN) provides hands-on nursing care to residents and/or patients, ensuring their medical and daily living needs are met with compassion and efficiency. LPNs monitor patient conditions, administer medications, assist with treatments, and collaborate with the healthcare team to promote residents' overall health and well-being. Essential Work Functions: • Provide bedside care to patients and assist with personal hygiene and activities of daily living, • Assist with wound care, catheter management, and other skilled nursing procedures, • Administer prescribed medications and treatments, following facility policies and state nursing regulations, • Document care provided and resident status accurately and in a timely manner, • Collaborate with RNs, CNAs, and healthcare providers to develop and follow individualized care plans, • Educate residents and families about medications, treatments, and disease management, • Support residents' emotional well-being, providing compassionate care and meaningful interactions, • Supervise CNAs and other support staff, delegating tasks appropriately, • Recognize and report changes in patient condition to RNs and healthcare provider team, • Respond to emergencies and implement appropriate interventions within the LPN scope of practice, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel LPN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb5

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Westchester Medical Center Health Network - JobID: 600-274569271 [Medical Office Assistant / Scheduler] As a Patient Service Representative at WMC Health, you'll: Coordinate patient appointments and manage scheduling; Facilitate patient check-in and check-out processes; Verify insurance information

The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any p

A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient su

A Call Center Representative is responsible for answering phone calls to the COVID Call Center or APS Service line Call Centers to meet the needs of patients regarding scheduling, updating/requesting pertinent information and act as a liaison in reporting any patient suggestions to management. Answe

The Senior Patient Service Representative also acts as a liaison between the patient service representatives and management. The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet thei

Respects patient's rights by knocking on the door, calling patient by name and identifying self before entering the patient's room. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality

A Call Center Representative is responsible for answering phone calls to the COVID Call Center or APS Service line Call Centers to meet the needs of patients regarding scheduling, updating/requesting pertinent information and act as a liaison in reporting any patient suggestions to management. There

A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient su

Open Door is seeking a Patient Service Representative for its Family Medical Center in Port Chester, NY. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossinin

Respects patient's rights by knocking on the door, calling patient by name and identifying self before entering the patient's room. Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures. Our primary, multispecialty, and urgent care providers serve mi

Westchester Medical Center Health Network - JobID: 600-272788565 [Call Center Representative] As a Call Center Representative at WMC Health, you'll: Answer incoming calls and provide exceptional customer service; Schedule patient appointments and manage cancellations efficiently; Assist patients wit

Job Description:\n\n INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Location: It is anticipated that an incumbent in this role will work on-site at a BioMatrix location in one of the above-listed cities in New York state. Work location is subject to change based on business needs. Travel: 25%-50% annual travel required. Job Description: The Regional Director of Nursing (RDON) coordinates provision of home infusion services to maintain compliance by directing professional practices, company policies and procedures, standards of practice, local, state, and federal rules and regulations, and accreditation standards for the assigned services and areas. The RDON will initially focus on New York state with likely, future expansion to other states anticipated. The RDON organizes, plans, implements, and evaluates agency services, programs and activities, with oversight of subcontracted services. Ensures adequate, effective, efficient, and appropriate delivery of services to maintain quality day-to-day care for all clients, which includes the ability to troubleshoot infusion-related problems remotely. The RDON is also responsible for representing BioMatrix infusion nursing with referral sources in a professional and persuasive manner. The primary purpose is to plan, organize, develop, and direct in accordance with current federal, state, and local regulations, accreditation standards, and current standards of practice that govern the assigned services and facilities, and may be advised by the Chief Clinical Officer and/or Medical Director, if applicable, to ensure that the highest degree of quality care is maintained at all times. The Regional Director of Nursing Services is an RN, BSN who has graduated from an accredited school of nursing and is currently licensed to practice in the State of residence. They supervise infusion services regulations and accreditation standards and strives to provide the highest quality of care in their assigned area. QUALIFICATION REQUIREMENTS Active, unencumbered Registered Nurse (RN) license in the state of New York required.Bachelor of Nursing degree required.Minimum of five (5) years of experience managing or directing registered nurses required.Has an extensive knowledge of current vascular access devices and methods applicable to the services provided by BioMatrix.Knowledge of accreditation standards for infusion nursing and the ability to gain and retain that accreditation.The ability and flexibility to establish, license, and manage multistate nursing service centers, to include home, office, and ambulatory infusion.Experience with contracting for infusion nursing services nationally, both in metropolitan and rural service areas.Knowledge of nursing reimbursement and the ability to manage the reimbursement process.Fluent in CMS nursing standards and HIT nursing requirements.Understands and implements effective nursing training and creates tools to measure competence.Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.Intermediate level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).Willing to travel for business purposes when necessary to attend meetings, conferences, seminars, etc. QUALIFICATIONS PREFERRED Master of Science in related field preferred.Minimum of ten (10) years of experience in home infusion at a multistate-service-level preferred with a minimum of five (5) of those years having been in strategic leadership roles preferredPrior AIC/AIS management, operational oversight, and coordination support experience preferred Current registered nurse infusion certificate (CRNI) preferred.IgNS certification preferred.IVIG and Transplant / Infusion therapy experience preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop, maintain, and periodically update written policies and procedures that govern the day-to-day functions of the nursing service department. Recruitment, retention, and training of BioMatrix nurses and contracted nurse service organizations.Manage nursing department expenses and budget.Expert knowledge of products and services for nursing.Maintain a reference library of written nursing material (INS, AVA, NHIA, CDC, CMS, state regulations, etc.) that will assist the nursing service department in meeting the day-to-day needs of the patient.Develop, implement, and maintain an ongoing quality assurance program for the nursing service department.Responsible for establishing and maintaining relationships with home health nursing agencies and licensed organizations to support our patients, including contracting oversight and support. This includes measuring compliance to current standards of practice in accordance with accreditation requirements.Assist leadership in developing, implementing, and periodically updating the written procedures for new patient admissions and ongoing management of active patients.Ensures collaboration with referral, reimbursement, pharmacy operational teams, as well as, sales to support patient clinical activities related to home infusion care and patient care coordination is met by a member of the nursing team.Practiced continuous training for license.Knowledge of agency policies and procedures.Qualified in developing standards, which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with leadership for seeing that standards are met.Attends pertinent continuing education programs other than routing in-services and shares information with staff.Assist with the development of strategy and implementation of the licensure efforts to broaden our home health licensure footprint and service offerings tied to our infusion pharmacies.Plan, develop, organize, implement, evaluate, and direct the Nursing Services Department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the company. Develop, maintain, and periodically update the Nursing Service Procedures Manual, and nursing service objectives and philosophies.Assist the Performance Improvement Committee in developing and implementing appropriate plans of action to correct identified deficiencies.Develop methods for coordination of nursing services with other patient services to ensure the continuity of the patients' total regimen.Develop and implement a nursing service organization structure.Connect with and oversee clinical and non-clinical team members in multiple infusion pharmacy locations around the country, as requested by leadership. Develop and implement education programs designed to assist the staff nurse in the progression from novice to expert in the practice of nursing. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES Develop and implement recruitment and retention programs for staff.Monitor regulatory agency standards and customer service expectations for the practice of all aspects of nursing.Demonstrated leadership, managerial ability, good interpersonal relationships and the ability to apply sound principles of administration and supervision.Conduct for employee evaluations Per Diem staff and staff coordinators.Demonstrates the clinical knowledge and judgment to utilize the nursing process to assess, plan, implement, provide, supervise and evaluate each patient's nursing care.Provides leadership, direction and guidance to assigned staff.Coordinates and maintains the required training and skills of staff.Implements corrective actions and conducts performance evaluations.Effectively addresses personnel issues in order to promote a productive and healthy work environment.Responsible for appropriate to licensure, education, and experience of staff.Keep abreast of nursing trends via workshops in-service, nursing journals, and seminars.Manage Performance Improvement activities including but not limited to meetings audits and compliance to standards.Maintain employee health files according to Federal, State, Local regulations and accreditation standards.Responsible for nursing contract, letter of agreements, business agreements negotiations, reviewing, executing and signing final contract.Develops a cooperative relationship and communicates effectively and professionally with the physicians.Investigates and reports any problem relating to patient care of conditions which might harm the patent and/or employee.Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.Monitors equipment for appropriate use and take steps to keep misuse to a minimum.Oversees agency's ongoing Performance Improvement Plan.Responsible for overseeing development of clinical indicators with appropriate monitoring, evaluations, taking action, and reporting results according to agency's PI plan.Provide 24 hour/day, seven days/week on-call coverage.Plans and supervises the home care program.Ensures that patient's plans of care are developed, implemented and evaluated.Reviews patient clinical records for compliance with federal, state, local and agency policies and guidelines.Immediately reports any accident, incident, lost articles, or unusual to the Administrator.Participation in membership in professional societies and organizations.Ability to prioritize and handle multiple tasks and projects concurrently.Must have scheduling flexibility and be able to work overtime and on-call coverage.Overnight travel on occasion by car and airplane.Careful attention to detail.Performs related duties as requested.Participates in quality assurance activities and audits as directed. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Knowledgeable of standards of care -- INS, AVA, Accreditation, CDC, CMS and OSHA requirementsDemonstrated knowledge and proficiency in the principles, procedures and best practices related to this position.Ability to actively communicate, inspire and motivate all levels of staff.Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work.Ability to maintain favorable public relations.Ability to organize and coordinate the work of others.Ability to set priorities and assign work to other professionals.Excellent verbal, written, and communication skills.Excellent group presentation skills.Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position could require direct patient contact but is not anticipated to require such.This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.This position requires constant talking and hearing.Specific vision abilities required by this job include close vision and the ability to adjust focus.This position must occasionally lift and/or move up to 20 poundsRequired to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in all mandatory training each year.Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or sta

Job Description We are a diverse and fast growing pharmaceutical company that is committed to focusing on patient health while delivering consistently high performance. Our Pharmaceutical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Pharmaceutical Sales Representatives set goals based on our organization’s potential and what we hope it will become. We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Pharmaceutical Sales Rep organization. Each Pharmaceutical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales. Our Pharmaceutical Sales Representative responsibilities: • Promote and sell products to current and potential customers within a defined geography., • Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means., • Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs., • Understand and execute sales territory management and customer development., • Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers., • Actively participate in scheduled Company sales meetings, district and regional conference calls and other business meetings., • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters. The Pharmaceutical Sales Rep opening qualifications: • Have some sales abilities or sales experience in quota driven role, • Some education or knowledge of pharmaceutical and healthcare products, • Demonstration of sustained, high performance in current position and strong aptitude for learning, • High sense of urgency in particular with regards to customer service orientation, • Strong business acumen and ability to understand market opportunities, • Strong knowledge of the business and market in the assigned territory is preferred, • Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development Please apply for this opportunity immediately. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Job DescriptionDescription: Our company, Apotheco Pharmacy, is searching for a Pharmacist. The Pharmacist will oversee and provide direction related to quality, clinical and compliance for Apotheco Pharmacy operations initiatives in compliance with state and federal laws. The Pharmacist will report to the Pharmacist-in-Charge. Must have excellent customer service skills and be detailed oriented. Work with Pharmacist-in-Charge to maintain and increase efficiency, quality, and customer service levels in the daily operation, as well as execute on department goals. Continue performing essential pharmacist functions of a staff pharmacist. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/License/Experience: • Have earned a BS or Pharm D degree from an accredited pharmacy school., • Have had at least 2 years retail experience or equivalent. 1. Manage staff of techs, patient care coordinators, and customer service representatives while on duty., 2. Adheres to all Apotheco policies., 3. Adheres to all applicable laws pertaining to the practice of pharmacy., 4. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations designated by the Board of Pharmacy., 5. Maintains records by recording and filing physicians' orders and prescriptions., 6. Responsible for all cash transactions and depositing of all transactions., 7. Ensures medication availability by delivering medications to patients and departments., 8. Contributes to team effort by accomplishing related results as needed., 9. Knowledge of medication and dosage measurements., 10. Proficient at pharmacy software system and electronic ordering of all medications., 11. Perform final check on prescriptions annotating on the prescription and scanning in changes, 12. Call physicians when applicable for refills, medication changes, and prior authorizations., 13. Making sure all drugs have a minimum of 6 months prior to expiration, 14. Perform return to stock duties for prescriptions not picked up within 14 days, 15. Counsel patients on all new prescriptions, 16. Pharmacist responsible for ensuring overall compliance with state and federal statutes., 17. Responsible for adherence in state environment, for all federal regulations involving prescription medication fulfillment for retail pharmacy., 18. Facilitate and monitor compliance with Prescription Drug Monitoring programs. 19. Oversee pharmacy team operations compliance (e.g. transferring prescriptions, handling inbound/outbound physician calls, efficient drug utilization management, safe dispensing, providing accurate and timely medication dispensing, & ensuring adherence and compliance with all state and federal regulations)., 19. Ensure quality and productivity standards are met and/or exceeded in a consistent basis., 20. Lead in communicating management of Pharmacy policy and procedures relevant to pharmacy compliance and quality standards; I. Facilitate implementation of new programs, enhancements. II. Maintain professional licensure, competence, knowledge and skills necessary to effectively complete responsibilities, enhance job knowledge and ability to actively pursue learning and self- development for you and your staff. III. Follows all policies and procedures relating to job responsibilities to meet corporate objectives. IV. CSOS ordering capability for site. Understanding how to order, file, and audit ordering C2 prescriptions electronically. V. Ensure Refrigeration logs are being filled out and monitored daily. Responsible for filing those logs electronically and in file cabinet. VI. PIC will be responsible for Alarm at site. PIC will have to be one of the people assigned on the alarm system or as assigned. VII. Recall of drugs responsible for returning drugs to wholesaler or direct vendor both legend and C2. Maintaining paperwork as required and contacting members when necessary. VIII. Expired drugs: responsible for determining procedures along with manager of fulfillment pertaining to disposal and credits of expired drugs. IX. Inventory: aid in the process of inventory validation as needed. X. Variances with inventory validate along with manager of inventory and finance any variances. XI. C2- all C2 prescriptions must be counted by a technician and then recounted by a pharmacist. C2 count one section per week or delegate to another pharmacist and record in controlled substance log. XII. Other activities as determined by management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products. Information Security Expectations: While performing the duties of this job, the employee is required to abide by Apotheco information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Apotheco information, information received by customers, other companies and/or external parties. Knowledge, Skills, and Other Abilities: • Strong drug product and clinical pharmacy knowledge, • Familiar with clinical program components, formulary designs, prescription benefit trends, and PA programs, • Time management skills, • Written and Oral communication skills, • Demonstrated ability to handle confidential information appropriately, • Ability to work independently with minimal supervision and self-motivated, • Strong computer skills, including MS Window, Word, Outlook, and Excel, • Excellent interpersonal and problem-solving skills, • Ability to work in a fast-paced call center environment, • Strong team building and leadership skills, • Strong customer service orientation and commitment to professionalism The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand. Work Remotely: No Pharmacy Hours: Per Diem coverage needs during operation hours of Monday - Friday 9 am - 5 pm.

Job DescriptionPrimary Job Title: Phlebotomist - 1st Shift Alternate/Related Job Titles: • Patient Services Representative, • Specimen Collection Technician, • Position Type: Contract, • Contract Duration: 2 months, • Start: As Soon As Possible, • Pay Rate: $19.85–$21.80/hr, • Shift/Hours: 8 am–12 pmJob Summary:The Phlebotomist (Patient Services Representative II) serves as the frontline representative for patients seeking routine or diagnostic laboratory services. This role focuses on collecting high-quality blood specimens, preparing them for testing, and ensuring all interactions promote trust and confidence. The position requires strong adherence to established procedures, organizational commitment, and confidentiality, while supporting patient service centers, physician offices, and other assigned locations.Key Responsibilities:, • Perform daily activities accurately and on schedule under the direction of the area supervisor., • Maintain a safe, professional, and compliant work environment., • Confidently perform forensic and clinical specimen collection and processing following established procedures., • Verify patient demographic information, initials, and obtain post-venipuncture signature to confirm labeling accuracy., • Maintain all required records, documentation, and logs., • Uphold organizational values and promote a positive, professional image to patients, clients, and coworkers., • Explain procedures clearly to patients and ensure skilled, safe, and accurate blood collection., • Support multiple locations, including patient service centers and in-office phlebotomy sites, often with minimal notice., • Complete training at variable locations depending on trainer availability.Required Experience:, • Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections., • Ability to work independently with minimal onsite supervision., • Ability to produce quality, error-free work in a fast-paced environment., • Keyboard/data entry experience., • Reliable transportation, valid driver license, and clean driving record (if applicable)., • Ability to make sound decisions based on procedures and good judgment., • Ability to handle multiple priorities in a high-volume setting., • Flexibility to work weekends, holidays, on-call, overtime, and travel as needed.Nice-to-Have Experience:, • Minimum two years of experience in a Patient Service Center environment., • Customer service experience in a retail or service setting.Required Skills:, • Phlebotomy expertise (pediatric, geriatric, capillary), • Specimen collection and processing, • Patient communication and customer focusPreferred Skills:, • Leadership behaviors, • Organizational commitment, • Ability to embrace change and accelerate workflows, • Safety and compliance knowledge, • Multisite flexibility and travel readinessAdditional Skills:, • Verification of demographic info and tube labeling, • Documentation accuracy, • Ability to communicate openly and transparently, • Adherence to company dress code and safety policies, • High-volume multitasking, • Everyday Excellence Guiding Principles, • Clean driving record (if applicable)Required Education:, • High school diploma or equivalent., • Medical assistant or paramedic training preferred. #gttqst #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job DescriptionTitle: Patient Registration Representative Rotating weekend coverage and mandated overtime required Three Shifts Available: Days; 7am – 3:30pm, 8am-4pm or 9am-5pm Evening; 3pm – 11pm Overnight; 11pm – 7am Job Summary: A Patient Access, Registration Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: • Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure., • Registers new patients and assists them in completion of necessary forms., • Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system., • Scans completed forms, identification, and insurance cards into patient documents folder., • Schedules future appointments based on procedure type, time requirements, and provider schedules., • Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures., • Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary., • Accepts payments, issues receipts, and reconciles cash drawer daily., • Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care., • Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people., • Provides translation for non-English speaking patients, their families, and staff if bilingual., • Create correspondence to patients who failed to keep appointments in accordance with policy and provider request., • Accept and directs deliveries of medical/office supplies and mail., • Perform general office duties, such as document preparation, scanning, mailing, and filing., • Maintains a professional appearance and a clean, safe environment., • Respects patients by recognizing their rights; maintaining confidentiality., • Utilizes technology, including specialized software as applicable, to maximize productivity., • Develops and maintains electronic files as necessary., • Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties., • Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of customer service and/or medical office experience preferred. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred. #zrCompany DescriptionWe don’t just want to find you a job, we want to help you achieve your goals. We do that with you, by listening to you. We take the time to discuss your needs, expectations and career objectives. We find out who you are as well as what you can do. And we call on our contacts in countless businesses and corporations to find the position that will fit your skills, your personality, and your potential. We staff all levels of office staff, from entry-level clerical staff to organization management and everyone in between. We find employment opportunities for every vocation and aspiration – from accountants to graphic designers, administrative assistants to IT professionals, purchasing managers to event planners, receptionists to directors. If you are a permanent job seeker, we’ll help you get your foot in the door and launch your dream career. Our experienced Talent Coordinators will advise you on everything you need to ace your interview, and negotiate the best possible salary and benefits package. Count on us to be advocates for you in your search.We don’t just want to find you a job, we want to help you achieve your goals. We do that with you, by listening to you. We take the time to discuss your needs, expectations and career objectives. We find out who you are as well as what you can do. And we call on our contacts in countless businesses and corporations to find the position that will fit your skills, your personality, and your potential. \r\n\r\nWe staff all levels of office staff, from entry-level clerical staff to organization management and everyone in between. We find employment opportunities for every vocation and aspiration – from accountants to graphic designers, administrative assistants to IT professionals, purchasing managers to event planners, receptionists to directors. \r\n\r\nIf you are a permanent job seeker, we’ll help you get your foot in the door and launch your dream career. Our experienced Talent Coordinators will advise you on everything you need to ace your interview, and negotiate the best possible salary and benefits package. Count on us to be advocates for you in your search.

Job Description Job Title: Dental Biller Reports to: Junior Dental Billing Lead Supervises: N/A Position Summary: The Dental Biller will ensure accurate and timely processing of invoices and insurance claims and deal with any patient queries regarding billing. Submitting and following up on claims with health insurance companies, managing accounts receivable, and coordinating with patients regarding their billing concerns. Key Performance Areas & Key Performance Indicators: Insurance Claims, Procedures, Billing, Managing Payment Plans & Collections (100%): • Collecting and reviewing all patient insurance information needed to complete the billing, collections, appeal, and/or cash processes to ensure clean claims submission to insurance carriers, • Following up on dental billing and accounts receivable for all payer types., • Processing dental insurance EOBs, appeals, denials, and following up with denial resolutions timely and accurately, • Understanding insurance EOBs and the appropriate adjustment best practices according to internal guidelines, • Posting payments received from insurance carriers and patients., • Effectively utilizing various means for collections, including but not limited to phone, fax, mail, and online methods., • Providing exceptional customer service to internal and external customers while resolving any requests in a timely and accurate manner and escalating complaints accordingly., • Audit accounts for quality., • Performs other related duties as assigned. Minimum Qualifications: Education: • One year of dental revenue cycle, dental billing, dental operations or dental clinical skills, • Strong customer service skills with a focus on providing timely responses to customers, • Excellent problem solving skills and decision making abilities, • Strong organizational abilities; detail oriented, • Skilled at managing multiple tasks with goals and deadlines Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 9:00am-5:00pm

Job Description • We are hiring immediately for a full time PATIENT AMBASSADOR position., • Location: Westchester Medical Center - 100 Woods Road, Valhalla, NY 10595 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, hours may vary. Must be able to work every other weekend. More details upon interview., • Requirement: Hospitality experience required., • Fixed Pay Rate: $24.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation’s largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare’s Best Places to Work since 2012. Job Summary Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits. Essential Duties and Responsibilities: • Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership., • Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients., • Supports client satisfaction at a level that ensures account retention., • Promotes client awareness of the Patient Experience Program., • Assists in customizing programs to meet each account's unique needs as required., • Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed., • Assists in effective employee relations programs at unit site., • Encourages employee creativity and innovation., • Provides recognition for employee when programs are implemented with success., • Completes housekeeping tasks when requested by customer or patients., • Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter., • Performs other duties as assigned. Qualifications: • Possess a thorough knowledge of office procedures and contract administration., • Ability to use working knowledge of the environment to meet established goals and objectives., • Fiscal and budgetary skills. BENEFITS FOR OUR TEAM MEMBERS • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job DescriptionTitle: Patient Registration Representative Rotating weekend coverage and mandated overtime required Shifts Available: Day Shift; 8:00am – 4pm Job Summary: A Patient Access, Registration Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: • Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure., • Registers new patients and assists them in completion of necessary forms., • Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system., • Scans completed forms, identification, and insurance cards into patient documents folder., • Schedules future appointments based on procedure type, time requirements, and provider schedules., • Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures., • Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary., • Accepts payments, issues receipts, and reconciles cash drawer daily., • Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care., • Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people., • Provides translation for non-English speaking patients, their families, and staff if bilingual., • Create correspondence to patients who failed to keep appointments in accordance with policy and provider request., • Accept and directs deliveries of medical/office supplies and mail., • Perform general office duties, such as document preparation, scanning, mailing, and filing., • Maintains a professional appearance and a clean, safe environment., • Respects patients by recognizing their rights; maintaining confidentiality., • Utilizes technology, including specialized software as applicable, to maximize productivity., • Develops and maintains electronic files as necessary., • Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties., • Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of customer service and/or medical office experience preferred. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred.

Job DescriptionJob Title: Patient Account Representative (Long-Term Temporary) Location: On-site Schedule: 8am-4:30pm/8:30am-5:00pm (Monday-Friday)Pay Rate: $22-24/hr DOE About the Role: We are seeking a detail-oriented Patient Account Representative to join our client's healthcare team on a long-term temporary basis. In this role, you will be responsible for managing patient accounts, processing medical billing, and ensuring accurate insurance claim submissions while providing excellent customer service to our patients.Key Responsibilities: • Process and submit medical insurance claims while ensuring compliance with billing guidelines and regulations, • Verify patient insurance eligibility and benefits, • Review and resolve denied claims through appropriate follow-up and appeals processes, • Communicate with patients regarding their account status, payment options, and insurance-related questions, • Maintain accurate patient records and documentation in the medical billing system, • Collaborate with healthcare providers and insurance companies to resolve billing discrepancies, • Monitor accounts receivable and assist in collections processes, • Generate and analyze billing reports as neededQualifications: Required:, • High school diploma or equivalent, • Either: • Minimum of 1 year medical billing experience • Recent graduation with certification in Medical Billing and Coding, • Strong understanding of medical terminology and insurance billing procedures, • Proficiency in medical billing software and Microsoft Office applications, • Excellent attention to detail and organizational skills, • Strong verbal and written communication abilities, • Ability to maintain patient confidentiality and comply with HIPAA regulationsPreferred:, • Associate's degree in Healthcare Administration or related field, • Experience with electronic health record (EHR) systems, • Knowledge of ICD-10 and CPT coding, • Prior experience in a healthcare setting

Job Description Job Title: Client Office Supervisor Reports to: Premier Services Manager Supervises: N/A Date last edited: December 15th, 2025 Position Summary: The Client Office Supervisor is responsible for performing core Virtual Office Manager VOM functions while also providing leadership, accounts receivable support, reporting, and quality assurance oversight for the broader team. This role ensures accurate and timely patient communication, scheduling, intake management, documentation, and A/R follow up, while supporting training, mentorship, and workflow consistency across the VOM team. Key Performance Areas & Key Performance Indicators: Virtual Office Management: 35% • Manage all patient communication including answering inbound calls, returning missed calls, and responding to emails or client requests in a timely manner, • Schedule new and existing patient appointments and create new patient charts with accurate demographic and insurance information, • Maintain and submit a Daily Communication Spreadsheet summarizing calls, payments, actions taken, and provider follow up items, • Upload and organize patient documentation including referrals, medical records, and faxes within the EHR, • Ensure new patient intake documentation is completed prior to appointments including identification, insurance, consents, and required forms, • Proactively monitor upcoming appointments to secure missing intake items and send reminders as needed A/R Support & Follow up: 25% • Verify insurance eligibility for new and returning patients and determine financial responsibility including copays, deductibles, coinsurance, and prior authorization requirements, • Generate and send Good Faith Estimates and respond to patient billing inquiries, • Collect required payments, send invoices, and accurately document payments in the EHR, • Obtain prior authorizations when required including confirmation of CPT HCPCS and ICD 10 codes and tracking authorization status, • Run aging reports, follow up on outstanding balances, establish payment plans, and communicate balance requirements prior to appointments, • Coordinate with Billing on discrepancies, authorization issues, and unresolved payment concerns Team Leadership & Training: 20% • Serve as a day to day resource for the VOM team by assisting with questions, escalations, and workflow guidance, • Train new hires on scheduling, intake workflows, documentation standards, communication expectations, and A/R procedures, • Conduct routine audits of work quality and identify training or re education needs, • Provide one on one coaching and performance support as needed, • Support cross training initiatives to strengthen coverage and team flexibility Compliance, QA & Reporting: 20% • Conduct quality assurance reviews across scheduling, documentation, A/R actions, Good Faith Estimates, and patient communication, • Monitor compliance with HIPAA requirements, GFE guidelines, and internal protocols, • Prepare operational and QA reports including productivity metrics, payment trends, and workflow performance, • Identify performance trends and recommend process improvements or corrective actions Minimum Qualifications Education: • Minimum of 2 plus years of experience in medical front office operations, scheduling, A/R, or healthcare administration, • Prior experience performing Virtual Office Manager level responsibilities required, • Experience with patient A/R or collections preferred, • At least 2 years of leadership or training experience preferred Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Responsible for greeting incoming patients in a friendly and professional manner, instructing patients on how to complete paperwork, obtain complete and accurate information from the patient for billing and demographics purposes, update patient demographics and Insurance information as needed, all

Respects patient's rights by knocking on the door, calling patient by name and identifying self before entering the patient's room. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our oper

Patient Service Representative. Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.

Responsible for greeting incoming patients in a friendly and professional manner, instructing patients on how to complete paperwork, obtain complete and accurate information from the patient for billing and demographics purposes, update patient demographics and Insurance information as needed, all i

Respects patient's rights by knocking on the door, calling patient by name and identifying self before entering the patient's room. Verbalizes customer service skills to alleviate patient anxiety. Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambu

Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Northwell Health - 755 N Broadway, suite 510 [Medical Office Assistant] As a Receptionist at Northwell Health, you'll: Perform a variety of duties relative to admission, discharge and/or transfer of patients; Perform a variety of clerical duties required to maintain accurate charts; Perform a variet

Yale New Haven Health - JobID: 83461 [Medical Office Assistant] As a Medical Receptionist at Yale New Haven Health, you'll: Coordinate patient care and physician activity; Maintain appointment schedule template (alterations, deletions, additions); Communicate schedule changes to the appropriate staf

Brookdale Senior Living - 2861 Troy Schenectady Rd [Medical Office Assistant] As a Receptionist at Brookdale Senior Living, you'll: Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff; Sort, d

Yale New Haven Health - JobID: 84499 [Medical Office Assistant] As a Medical Receptionist at Yale New Haven Health, you'll: Coordinate patient care and physician activity; Maintain appointment schedule template (alterations, deletions, additions); Communicate schedule changes to the appropriate staf

Petco - 2350 Central Park Avenue [Retail Cashier / Team Member] As a Cashier at Petco, you'll: Perform all aspects of point-of-sale service, e. Perform the daily balance of cash drawer as necessary; Complete cash register transactions as well as guest carry-out service consisting of merchandise weig

Wellpath - NY Westchester Cty Corr [Medical Office Assistant] As an Administrative Assistant at Wellpath, you'll: Provide administrative support to the HSA, Assistant HSA, and Director of Nursing; Collect and maintain statistical data as directed by the Health Service Administrator; Assist in payrol

WESTCHESTER AVE [Retail Cashier / Team Member] As a Cashier at Costco, you'll: Process member orders; Collect payment; Provide a high level of member service; Perform clean up, department set-up and closing procedures.

BJ's Wholesale Club - JobID: R225066 [Retail Cashier / Team Member] As a Cashier at BJ's Wholesale Club, you'll: Exhibit clear understanding of all BJ's Membership options; Offer all appropriate membership products such as membership renewal; Provide a high level of customer service to Members; Chec

WESTCHESTER AVE [Retail Cashier / Team Member] As a Cashier Assistant at Costco, you'll: Pack member orders into boxes and transfer items to a separate cart for Cashiers; Clean register area; Perform cart retrieval; Assist with merchandise restocking.

Penney, you'll: Greet each customer in a friendly and professional manner; Actively listen to customer issues in a calm and agreeable manner to resolve problems; Assist with credit, rewards and gift card programs throughout the store; Model and hold team accountable for outstanding customer service.

Aramark - JobID: 619911 [Retail Cashier / Team Member] As a Cashier at Aramark, you'll: Accurately process retail merchandise transactions, maintain the balance of the cash drawer, and provide customer service to guests; Operate a register and handle cash and credit card transactions; Count, organiz

Assists the Director of Human Resources and the Human Resource Department by performing administrative duties and supporting HR initiatives.Maintains accurate records of HR projects including performance evaluations, annual mandatory education for all staff, assists in on-boarding students, updating

Target - 9005 Xavier Dr [Retail Sales / Team Member] As a Front of Store Attendant at Target, you'll: Accurately handle cash register operations; Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds; Resolve guest questions quic

Pottery Barn - Part time [Retail Cashier / Team Member] As a Cashier at Pottery Barn, you'll: Engage multiple clients at the cash wrap; Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc; Ensure accurate ringing & pricing of merchandise; Affirm the clients pur

Home Depot - 55 WEYMAN AVE [Retail Cashier / Team Member] As a Cashier at Home Depot, you'll: Provide customers with fast, friendly, accurate and safe service; Seek product/project knowledge to provide customers with information and identify selling opportunities; Process checkout or Return transact

Aramark - JobID: 613785 [Retail Cashier / Team Member] As a Cashier at Aramark, you'll: Accurately process retail merchandise transactions, maintain the balance of the cash drawer, and provide customer service to guests; Operate a register and handle cash and credit card transactions; Count, organiz

INDUSTRIAL LANE [Retail Cashier / Team Member] As a Cashier at Costco, you'll: Process member orders; Collect payment; Provide a high level of member service; Perform clean up, department set-up and closing procedures.

Ulta Beauty - 8000 Mall Walk Building G [Retail Cashier / Team Member] As a Lead Cashier at Ulta Beauty, you'll: Promptly acknowledge and warmly greet each guest entering the store; Complete select register open and close functions; Courteously handle sales, refunds and exchanges; Recommend addition