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Job Description RN TRIAGE: UBMD Primary Care seeking full-time Registered Nurse for triage at its busy outpatient clinic at the Conventus Medical Office Building downtown. The RN will manage and respond to patient calls seeking medical information, medical attention and/or matters of an urgent nature. Will be responsible for assisting patients via phone interaction and/or on site by assessing needs, offering clinical options, referrals to health care providers, services and community resources. Provides telephone triage interactions that may require assessment, patient education and crisis intervention, focusing on the assessment and disposition of symptom-based calls. Will assist with medical refill management and forms as well as assisting team of medical assistants and LPN’s with clinical questions, as needed. Ideal candidate will have an active NYS RN license with a minimum of 3 to 4 years’ experience as an RN, preferably in an outpatient clinic setting. Experience in triage required. Excellent communication, multi-tasking and organizational skills required. Must have a high attention to detail. Schedule will be 9:30 to 5:30 Monday through Friday. FREE PARKING! No holidays or weekends! Pay range is $65,000 to $70,000 depending on experience. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Registered Nurse – Triage LOCATION(S) Outpatient Clinic REPORTS TO: RN Nurse Manager FLSA STATUS: Exempt SALARY RANGE: $65,000/annually - $70,000/annually POSITION TYPE: Full Time SUPERVISORY REQUIREMENTS: N/A Job Summary: • Responsible for assisting patients via telephone interaction and/or on site by assessing needs, offering clinical options, referrals to health care providers, services and community resources., • Provides telephone triage interactions that may require assessment, patient education and crisis intervention, focusing on the assessment and disposition of symptom-based calls., • Responsible for medical refill management and assisting with forms., • Provides support services to providers with coordination of patient care, relaying information to patients regarding abnormal test results and treatment plans and assisting with urgent matters. Will relay lab results, coordinate appointment scheduling and take sick calls., • Responsible for assisting team of medical assistants and/or LPN’s with clinical questions, as needed., • Represents organization in a respectful and caring manner with patients and their families., • Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate., • Refers patients to proper resources, such as billing support, and coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and sick visit appointments., • Provides patient with educational materials, distribution of resource literature from insurance carriers and community service recommendations., • Ability to work a minimum of 37.50 hours per week on a regular basis, except during times when paid time off is requested and approved., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • May perform clinical duties on the floor as needed or requested., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the RN Nurse Manager and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: NYS Licensed Registered Nurse, BSN preferred. Experience: Minimum of three (3) to four (4) years’ experience as a Registered Nurse, preferably in an outpatient clinic setting. Experience in triage required. Knowledge, Skills & Abilities: Excellent communication skills required. Must be client-service oriented and proficient in multi-tasking, prioritization and organizational skills. Must have a high attention to detail. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures., • Moderate noise level with ability to work from a quiet area due to extensive phone use. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • While performing the duties of this job, will regularly utilize a telephone and regularly be required to hear with or without the use of an assistive device., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 10 pounds) may be required., • Regular, predictable attendance is required., • Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description Full Time Equivalent (FTE): Full-time FLSA Classification: Non-Exempt Salary: Salaried position Reports to: CEO and COO Prepared: 11/18/2024 Job Summary The Charge Infusion Nurse-Lead at OWM Wellness will play a dual role as both a clinical leader and a hands-on provider of patient care. While leading the infusion team, this individual will oversee day-to-day operations in the infusion space, ensure staff competency, manage scheduling, and ensure adherence to clinical protocols. In addition to these leadership responsibilities, the Charge Infusion Nurse-Lead will also actively engage in direct patient care, providing IV therapy, medical ozone treatments, and other infusion-related services, as well as monitoring patient progress and ensuring patient safety throughout the treatment process. This position requires a combination of strong clinical expertise, leadership abilities, and the capacity to perform hands-on nursing duties as part of the infusion team. Essential Duties and Responsibilities 1. Leadership & Supervision of Infusion Team: • Lead and Supervise Infusion Staff: Provide direct oversight and support to the infusion nursing team, offering guidance, feedback, and mentoring to ensure high standards of clinical care., • Assign Patients & Delegate Tasks: Coordinate patient assignments, ensuring that tasks are delegated based on team members' skill levels and the needs of each patient., • Manage Team Scheduling: Organize and maintain the infusion team’s schedule, ensuring adequate staffing to meet patient demand and optimize workflow. Address any staffing issues or conflicts that arise., • Monitor Staff Competency: Continuously assess and evaluate staff performance, ensuring that all team members are fully trained, competent, and aligned with OWM’s clinical standards and expectations., • Promote Team Culture: Foster a positive, team-oriented work culture that aligns with the organization’s values, promoting collaboration, respect, and patient-centered care. 2. Hands-On Patient Care & Infusion Therapy: • Administer Infusions and Ozone Treatments: Provide direct patient care by performing venipuncture, administering IV infusions, medical ozone therapies, and other prescribed treatments in accordance with established protocols and guidelines., • Monitor and Document Patient Response: Actively monitor patients during infusions, taking vital signs, observing for any adverse reactions, and documenting treatment progress accurately in the EMR system., • Respond to Patient Needs: Address patient concerns and discomfort during treatments, ensuring their comfort and safety throughout the procedure., • Emergency Response: Be prepared to intervene in emergency situations related to infusion therapy, including allergic reactions or other complications, using established protocols to ensure patient safety., • Post-Treatment Follow-Up: Conduct post-treatment follow-ups with patients, assessing treatment outcomes, addressing questions, and ensuring proper aftercare instructions are provided. 3. Staff Training & Development: • Onboard New Staff: Oversee the orientation and training of new infusion nurses and support staff, ensuring they understand their roles, clinical protocols, and expectations for patient care., • Ensure Continuous Staff Development: Provide ongoing education and training opportunities to ensure staff remain up to date on best practices, infusion techniques, new treatments, and regulatory requirements., • Assess Staff Competency: Regularly assess the clinical competency of the infusion team through observations, feedback, and performance evaluations. Identify training gaps and implement corrective action if necessary. 4. Operational Efficiency & Inventory Management: • Coordinate Daily Infusion Operations: Oversee the daily functions of the infusion space, ensuring that patients are treated in a timely manner, that the infusion area remains clean and organized, and that patient flow is optimized., • Manage Infusion Inventory: Ensure that adequate stock levels of IV medications, infusion supplies, and medical equipment are maintained. Work with the Clinical Manager to order and replenish supplies as needed., • Optimize Scheduling and Workflow: Collaborate with the scheduling team to ensure patient appointments are scheduled efficiently, minimize wait times, and ensure that the infusion space is used effectively. 5. Quality Assurance & Continuous Improvement: • Ensure Compliance with Safety and Protocols: Ensure that all infusion-related activities comply with safety guidelines, infection control protocols, and regulatory requirements., • Monitor Clinical Practices: Regularly review clinical practices, patient care standards, and outcomes to identify opportunities for improvement and implement necessary changes., • Participate in Quality Initiatives: Engage in quality assurance audits, contribute to evaluations of clinical performance, and participate in initiatives to improve patient care and operational efficiency. 6. Patient Experience & Satisfaction: • Promote a Healing Environment: Ensure the infusion space is a calm, welcoming, and healing environment for patients. This includes overseeing patient comfort, managing ambiance, and ensuring timely treatment delivery., • Enhance Patient Communication: Provide clear communication to patients regarding treatment plans, progress, and aftercare instructions. Address patient questions or concerns promptly and professionally., • Monitor Patient Satisfaction: Regularly assess patient satisfaction through feedback and surveys, and work with the team to address any concerns or improve the overall patient experience during infusion treatments. Competencies Leadership and Team Supervision: • Strong attention to clinical detail, ensuring that all documentation is accurate and that patient care adheres to established protocols. This position will require occasional evening hours and Saturday shifts as needed. The shifts are currently rotated between the team members. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate. Work is performed in an office/clinical environment with normal light, heat, and air. Physical Demands • The physical demands described here are representative of those that must be met by the employee to successfully perform the essential job functions for this position., • While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with arms and hands, and talk and hear., • The employee must occasionally lift and/or move up to 25 pounds. Travel Required None Preferred Education & Experience Education: 2-year college degree in Nursing required, BSN preferred. Experience: 3-5 years of clinical experience, including hands-on experience in infusion therapy and patient monitoring. At least 1-2 years in a leadership or supervisory role is preferred. Certifications, Licenses, Registrations Current CPR required. Active NYS Registered Nurse license required. Equal Employment Opportunity Our practice is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

Job DescriptionJob ProfileJob TitlePatient Care Representative LocationBuffalo, NYHire TypeContingentHourly$18.50Work ModelOnsiteContact Phone(716)-256-1254 or (716)-256-1289Contact Nature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative, you'll be at the forefront of providing exceptional customer service and support to patients navigating their healthcare journey. From assisting with appointment scheduling to answering inquiries with empathy and professionalism, you'll play a vital role in ensuring every patient feels valued and supported. Join them in creating positive experiences and making a difference in the lives of those we serve. Apply now! Role & Responsibility:Tasks That Will Lead To Your Success • Answer incoming calls and determine how to help the patient or where to refer the patient within the service line., • Enter patient information, schedule appointments, and document interactions in the EMR system., • Identify calls that need to be escalated to clinical staff or management and route appropriately in a timely manner., • Document medication refill and test results requests., • Manage incoming mail and fax bins in accordance with company policy., • Collaborate with other applicable services to ensure coordination of care., • Deliver exemplary customer service in order to provide a positive patient experience across the organization., • Perform other duties assigned by management. Skills & Experience:Qualifications That Will Help You Thrive, • High School Diploma or Equivalent, • 2-3 years in a call center customer service environment., • Positive attitude and ability to learn EMR., • Basic Medical Terminology preferred.

Job Description The Administrator is responsible for the day-to-day operation of the ASC and duties cover center licensing and accreditation, planning, organizing, delegating, coordinating, staff utilization, budgeting, controlling and marketing the services provided by the facility. JOB DESCRIPTION • Under the direction of the CEO, the Administrator will:, • Manage the Surgical and Perioperative Services of the center, • Direct AAAHC accreditation and regulatory compliance, • Perform inventory management, • Manage and maximize financial performance of center, • Implement quality improvement measures, • Adhere to risk management protocols, • Conduct human resource functions (hiring, training, counseling etc.) for ASC adhering to our policies, • Control of staffing requirements and productivity, • Promote training and use excellent management techniques to increase retention of staff, • Provide outstanding customer service and patient care at the ASC, • Assist in patient care as needed, • Assist in physician recruitment JOB REQUIREMENTS • 4 year degree Graduate of an accredited school with a degree in the health care industry, • 5+ years experience in the health care industry, • 2+ years in a supervisory or administrative capacity, • 1 year as an ASC Administrator preferred, • Demonstrated success in meeting target objectives; ability to improve the Center’s P&L outcome, • Current BLS and ACLS certification KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of reimbursement issues such as coding and managed care contracting., • Knowledge of AAAHC requirements and accreditation process, • Excellent computer and organizational skills, • Ability to multi-task is critical to this position, • A great team player and a stellar representative of our organization, • Someone who thrives in a fast-paced, bustling environment, • Detail oriented self-starter with a strong work-ethic, • Professional and positive interpersonal skills ability to work with all levels

Job Description Salary: $61,000- $65,000/yr Other Forms of Compensation: Pay Grade: 12 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at . Job Summary The Unit Safety Manager will be responsible for reducing claims and lost time injuries by providing safety and workers compensation support to the local units. The support provided will include: Training, site visits, inspections, implementation of policies and procedures, communication, and compliance with client requirements. This will be accomplished through routine meetings, conference calls, and on site visits. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. • Ensures that local management receive monthly status reports., • Follows OSHA, DOT and EPA regulations as defined by federal, state, local laws and, • Compass Support Services and client's policies/procedures., • QUALIFICATIONS, • EDUCATION and/or EXPERIENCE Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1469220 Crothall Healthcare ASHLEY VAVROCK [[req_classification]]

Job Description UBMD Primary Care seeking part time LPN Quality Specialist (2 days per week) to work with care team members on meeting and maintaining quality measures set by payers and various regulatory programs. Will facilitate practice redesign efforts and support improved patient outcomes, as well as assist with increasing patient, provider and health care team satisfaction and efficiency within the practice. Will perform outreach to patients who have been recently discharged from the hospital or emergency room to reconcile medications, connect patient with appropriate follow up and answer questions about transition of care process. Conducts previsit planning on upcoming appointments to ensure necessary information is gathered for providers. Must have a current and valid NYS LPN license. Minimum of 2 to 3 years of experience working in an outpatient clinic or primary care practice preferred. Experience working on quality measures a plus! Must have excellent communication and multi-tasking skills. Knowledge of PCMH and patient education preferred. Position can be remote after training period with availability to be on site for meetings as needed. Schedule will be 7.5 hours on Tuesdays and Fridays OR Thursdays and Fridays. Pay range is $24 to $26/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE LPN Quality Specialist LOCATION(S) 77 Goodell Street, Buffalo, NY 14203 REPORTS TO: Director of Quality Management FLSA STATUS: Non-Exempt/Hourly SALARY RANGE: $23/hour to $26/hour POSITION TYPE: Full Time SUPERVISORY REQUIREMENTS: N/A Job Summary: The LPN Quality Specialist (QS) is responsible for working with care team members to meet and maintain quality measures set by payers and various regulatory programs, facilitates practice redesign efforts and supports improved patient outcomes. The QS will assist with increasing patient, provider and health care team satisfaction, as well as efficiency within the practice. Essential Functions: • Works with Quality Improvement (QI) management team under the supervision of the Director of Quality Management (DQM)., • Pilots changes in workflows and new approaches to patient care (i.e. taking the lead on pre-visit planning, care coordination, hospital follow up). Reports successes and challenges so that new processes may be improved., • Supports practice change and encourages others to take an active role in the process., • Develops awareness of Plan Do Study Act cycles and how to use them to improve clinical practice and patient care., • Performs outreach to patients who have been recently discharged from the hospital or emergency room to reconcile medications, connect patient with appropriate follow-up, and answer questions about transition of care process., • Conducts pre-visit planning on upcoming appointments to ensure necessary information is gathered for providers., • Works with residents and medical students on the QI process., • Assists the practice in maximizing use of available health information technology resources in order to achieve improved patient outcomes and increased office efficiency in areas such as population management and registry functionality, planned care, care management and coordination of care, goal setting and action planning with patients, report of outcome measures and patient safety., • Assesses and documents practice progression throughout the transformation process., • Facilitates efficient, effective improvement team meetings., • Links the practice to available external resources such as consultants, web links and group learning opportunities in order to meet specific needs of the practice., • Collaborates with other healthcare professionals, community agencies, patient’s family members and others involved in a patient’s care, as appropriate., • Supports the Patient Centered Medical Home (PCMH) model of care, which is patient centered, physician led and team-based., • Represents UBMDFM by displaying a respectful and caring manner with patients and their families., • Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patient with education materials, distribution of resource literature from insurance carriers and community service recommendations., • Ability to work at least 35 hours per week on a regular basis, except during times when paid time off is requested and approved., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations when in a clinic setting., • Applies and actively shares knowledge, expertise and best practices with team., • Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the DQM and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: Graduation from an accredited school of nursing or certified LPN program. Valid NYS LPN license. Experience: At least two (2) to three (3) years of experience working in an outpatient clinic or primary care practice. Experience in working on quality measures preferred. Knowledge, Skills & Abilities: Excellent communication skills with all levels of a physician practice including management, physicians and patients. Excellent attention to detail, multi-tasking and organization skills required. Knowledge of PCMH and patient education preferred. Maintains competence through continuing education and/or inservice training. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures., • Travel to various sites via use of personal vehicle, if needed., • Potential for occupational health exposures/hazards when in a clinic setting. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light lifting (up to 5 pounds) may be required., • Regular, predictable attendance is required., • Ability to uphold the stress of assisting patients of diverse backgrounds., • Ability to communication clearly and effectively with patients., • Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Oncologist Buffalo, NY Who are we? Dynamic Integrated Services (DIS) is a proud Service-Disabled Veteran-Owned Small Business providing consulting services to federal agencies and organizations supporting the public sector. DIS offers exceptional client services in these functional areas of Strategic Communications and Marketing (SCM), IT Services (ITS), Program Management, Analysis, & Strategy (PMAS), Design & Digital Services (DDS), Data Analytics, Architecture & Visualization (DAAV), and DIS Health. Most Importantly! At DIS, we are team oriented, continuous learners, hard-working, creative thinkers, and most of all kind people. We are a different kind of company with a truly unique culture, we celebrate diversity in all forms; one that values our employees and shares a mutual devotion for serving our clients with the highest forms of integrity. DIS is seeking a Licensed Oncologist to support the operations of the Department of Veterans Affairs (VA) in Buffalo, NY The ideal candidate will have a desire and ambition to provide the best-in-class service and support for Veterans and DIS team members. Essential Duties of the Inventory Specialists include: The Contractor shall provide Board Certified /Board Eligible Oncology Physician Services on site by the specifications contained herein to beneficiaries of the Department of Veterans Affairs (VA) Travel: There will be an expectation to conduct a clinic at the Batavia VAMC and Olean CBOC in accordance with patient volume for oncology services. The frequency of clinics at these locations will be recurring, with a minimum of one day per quarter and a maximum of one day per week for each location. Batavia is 36.4 miles from the primary location in Buffalo. Olean is 75.5 miles from the primary location in Buffalo. Qualifications Oncology Physician To be considered for this position, candidates must meet the following qualifications: Licensure • Must hold a current, full, and unrestricted license to practice medicine in any U.S. State, Territory, Commonwealth, or D.C., • Physicians with any history of license restriction, suspension, revocation, voluntary surrender, or denial are not eligible. Board Certification • Must be Board Certified in Medical Oncology by the American Board of Internal Medicine., • Must maintain current certification in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) or equivalent., • Must be technically skilled and fluent in English (speaking, reading, writing, understanding)., • Contractor must provide verifiable documentation of education, training, and any gaps in educational history., • Must maintain current CME hours as required by national/medical associations., • Contractor must submit CME documentation to the credentials office for privileging and re-privileging., • Must complete all VA-required training, including:, • ACLS, • BLS, • Electronic Health Records (EHR), • Other VA-mandated courses as communicated by the VA Physical and Cognitive Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Physical • Frequently required to sit and work at a desk/computer for extended periods of time of up to 8 hours a day., • While performing the responsibilities of the job, the employee is required to talk and hear., • Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment., • Ability to learn new tasks., • Ability to maintain focus and complete tasks independently., • Ability to remember processes., • Ability to complete tasks in situations that have a speed or productivity quota. Salary is commensurate with experience. Dynamic Integrated Services is an Equal Opportunity Employer which is committed to a diverse workforce and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment may request such accommodation(s) by contacting DIS Recruiting . Dynamic Integrated Services participates in E-Verify, and if hired, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Opportunity: Patient Services Representative.The Patient Services Representative (PSR) in the dental office is responsible for ensuring patient satisfaction by delivering excellent customer service and providing essential administrative support.The PSR communicates effectively with patients, man

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location:5844 Southwestern Blvd Suite 500 Hamburg, NY 14075 ???? Department: Family Medicine ???? Shift: Full-Time | Monday–Friday, 8:00 AM – 4:00 PM (no more 13 hour days, overnights, or working holidays!) Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description UBMD Primary Care is seeking a full-time Patient Services Representative (PSR) for our busy multi-specialty outpatient clinic located at the Conventus Medical Office Building, 1001 Main Street, Buffalo. The ideal schedule would be Monday through Friday 9:30 am to 5:30 pm with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the other PSR's. FREE PARKING!! Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills, as well as 1-2 years' experience in medical office. EMR and Healthenet experience required. General office skills (faxing, copying, etc.) required. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time/ Part Time SALARY RANGE: $18-$18.50 per hour SUPERVISORY REQUIREMENTS: N/A Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 9u6KC0MEuO

Job Description Job Title: Patient Service Representative - Registration Shift: Day Shift Reports to: Registration Manager Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $18-$23 per hour. Summary: The Patient Service Representative works as a member of the Registration team, reporting to the Registration Manager. This role primarily provides registration/check-in services to the patients of GLMI. The Patient Service Representative may also perform a variety of tasks beyond registering patients including; answering calls, documentation in patient charts, and supporting the patient experience while in our facility. Effective communication between departments and excellent patient care must be maintained. Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience • Greet with eye contact and share a smile., • Create a tone of friendliness and warmth in conversations with patients, peers, and associates., • Respectfully interact with patients, peers, and associates at their pace and level., • Take time to listen to and understand others., • Demonstrate patience and compassion when interacting with patients, peers, and associates., • Do what you say you will do., • Anticipate and prevent potential problems., • Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.)., • Follow up on inquiries promptly and accurately., • Take personal responsibility for your work area and the quality of your work., • Speak positively about Great Lakes, team members, and patients., • Demonstrate respect and attentiveness to team members when communicating., • Recognize and share successes of the Great Lakes Way in action., • Proactively offer to help others., • Be flexible and embrace change with a positive attitude., • Contribute to a fun, energetic, and positive work environment., • Share information, knowledge, and expertise., • Be relentless about acting on opportunities to learn and improve., • Ask for, accept, and use feedback., • Greet and identify patients and visitors as they enter the office, • Direct patients to complete pre exam paperwork using company provided systems, • Review patient charts to ensure proper documentation and information are enclosed in accordance with practice policies, • Obtain additional patient information as needed, • Verify and confirm insurance(s) and authorizations, • Direct patients and visitors to be seated in the waiting room in a courteous manner and communicate unexpected delays when necessary, • Assist in maintaining a neat and organized waiting room, • Receive and document payments from patients attributed to copays, deductible, out of pocket services, and past due balances, • Schedule or reschedule patients appointments according to practice guidelines, • Perform other related duties as assigned, • Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person in an efficient manner., • Acquire necessary medical records and documents for patient charts by communicating via telephone, facsimile or in person with other office locations or office personnel., • Routing and sorting documents within our digital fax tank., • Handle requests from patients related to the GLMI Patient Portal, • Ability to perform each duty as listed above, • Strong computer skills including use of information systems and Google based programs, • Problem solving skills, • Strong oral communication skills including both phone and in person, • Strong customer service skills and diplomacy, • Experience in radiology or medical terminology preferred, • High School Diploma or Equivalent, prior administrative experience helpful. Physical and Mental Requirements: • May be asked to lift up to 25 pounds, • Standing, walking, sitting, keyboard use for long periods of time, • Ability to listen and communicate with patients face to face or over the phone, • Will be required to read, write, work in a fast-paced office setting, • Ability to make decisions and think quickly, • Must have mental and physical capabilities to perform all tasks listed above Job Posted by ApplicantPro

Job Description UBMD Primary Care is seeking full-time Patient Services Representatives (PSRs) FLOAT for our busy multi-specialty outpatient clinics in Williamsville, Tonawanda and downtown Buffalo. The ideal schedule would be Monday through Friday 8:30 to 4:30 or 9:00 to 5:00, but must have flexibility depending on location working. Ability to work an occasional Thursday evening (12:30-8:30 pm) is helpful. FREE PARKING! Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills. 1-2 years' experience in medical office required, EMR and Healthenet experience required, general office skills (faxing, copying, etc.) required. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time SALARY RANGE: $18.00/hour to $18.50 SUPERVISORY REQUIREMENTS: N/A Job Summary: • The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures., • Environment may have occupational health exposures/hazards. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required., • Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Family Medicine is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Family Medicine is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling,

Patient Service Representative - Referrals.The Patient Service Representative - Referrals plays a crucial role in delivering exceptional customer service and ensuring patient satisfaction.This individual will focus on patient education, empowerment, and respect while providing administrative support

Patient Service Representative.Summary: A successful Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care.PSRs understand that patients have the right to be informed and educated, s

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children’s Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Coordinate all services for assigned children’s caseload dependent on assessment of needs (High, Medium, or Low)., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II)., • Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate., • Promote client rights and access to social service, social security, mental health, and other support services., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually., • Conduct regular case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Complete the monthly Children’s Billing Questionnaire for each client on their assigned caseload by the last business day of each month., • Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services., • Work directly with clients, family/caregivers, and discharge planners to assist in transition planning., • Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Work collaboratively with schools and other educational providers to ensure client’s needs are met., • Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program., • Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists., • Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience: • Bachelor’s Degree in relevant discipline required; social work or other behavioral related area preferred., • Experience in care coordination/ care management highly preferable., • Familiarity with electronic health record management system a plus., • Familiarity with community linkage resources helpful., • Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources., • Willingness to work within the community, complete home visits and directly transport clients., • Ability to occasionally work outside normal work hours to meet client / outreach needs., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Job Description: * The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. * The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. * The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. * The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. * Under the direction of the area supervisor, perform daily activities accurately and on time. * Maintain a safe and professional environment. * Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. * Maintains required records and documentation. * Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: * High school diploma or equivalent. * Medical training: medical assistant or paramedic training preferred. * Phlebotomy certification preferred * Work Experience: Minimum of 6 months experience. * One(+) years phlebotomy experience preferred. * Customer service in a retail or service environment preferred. * Keyboard/data entry experience a must. * Ability to provide quality, error free work in a fast-paced environment. * Ability to work independently with minimal on-site supervision. * Excellent phlebotomy skills to include pediatric and geriatric. * Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. * Shift/Time Zone: 7:30am-4:00pm Benefits: Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st. Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification. Synectics is an equal opportunity employer.

The Patient Service Representative - Referrals plays a crucial role in delivering exceptional customer service and ensuring patient satisfaction. Patient Service Representative - Referrals. Patient Service Representatives are responsible for completing clinical and administrative tasks to enhance th