Performance improvement jobs in Atlanta, Georgia - Page 2Create job alerts

Job Description • Oversee and manage Delivery Service Providers (DSPs) and sorting center operations to ensure compliance with company standards and performance metrics., • Implement and enforce OSHA safety standards, including regular safety drills and compliance audits., • Maintain accurate records of warehouse operations and generate periodic reports on operational performance and compliance., • Develop, implement, and continuously monitor quality control and quality assurance processes., • Analyze operational performance data to drive continuous improvement and optimization across all processes., • Coordinate cross-border logistics between China and international markets to ensure timely and efficient delivery., • Manage budgets, control costs, and monitor key performance indicators (KPIs) for warehouse and delivery operations., • Lead daily operational meetings and conduct team performance evaluations., • Recruit, onboard, and manage relationships with DSP partners., • Design and implement training programs to enhance service quality and operational efficiency., • Oversee regional fleet operations, including task allocation, cost efficiency, and vehicle utilization optimization., • Manage both in-house and outsourced fleet resources to maximize capacity and efficiency., • Continuously optimize pickup models, logistics processes, and resource planning strategies., • Collaborate with internal teams and external partners to ensure smooth and aligned operations., • 3+ years of experience in warehouse operations, distribution, or logistics (e.g., parcel, fulfillment, or last-mile delivery), with hands-on team management experience., • Strong understanding of warehouse workflows, including sorting, linehaul, and last-mile operations., • Experience in cross-border logistics, parcel networks, third-party logistics (3PL), or e-commerce fulfillment is a plus., • Comfortable working in a fast-paced, startup environment and willing to be hands-on in operations., • Strong analytical mindset with the ability to use data and KPIs to drive decision-making., • Highly responsive, with strong communication skills and a continuous improvement mindset., • Proficient in English; ability to work in a cross-border (U.S.–China) environment is preferred. · 7 PTO days · 5 Paid Sick Leave Days · 6 Paid Holidays · 401K · Medical insurance, Dental and Vision Insurance, STD/LTD

Job DescriptionDescriptionThe Regional Director of Operations provides leadership and guidance to Hospital Practice Managers in order to ensure that clinical and customer service expectations are exceeded while regional sales and profit goals are achieved. The Regional Director develops and implements plans, policies and procedures in an effort to establish a lifetime relationship with pet parents and maximize profits. This position requires action be taken regarding clinical services, merchandise placement, staffing decisions and problem resolution, which may or may not be covered by specific operating procedures, and therefore individual judgment is frequently required. Supervisory Responsibility: The Director of Regional Operations will be responsible for approximately 15-20 hospitals with annualized revenues in excess of $12M. Key ResponsibilitiesPeople Management: • Recruit, train, develop and manage Practice Managers to ensure that Hospitals are adequately staffed at all times and succession plans are appropriately maintained for., • Visit all Hospitals regularly and conduct inspections to ensure that AVG policies, procedures and clinical programs are observed, and ensure that all new policies and procedures are properly implemented on a timely basis., • Provide counsel to Practice Managers, to include personnel issues, Hospital events, problem solving, crisis intervention, etc. and foster open communications with hospital personnel and the community through periodic newsletters, hospital promotions, etc. Plan and set individual and hospital goals and track the progress of each to ensure that objectives are met., • Ensure that all associates are properly trained to provide outstanding customer service and take corrective action when necessary., • Ensure that all hospital paperwork is completed accurately and in a timely manner and that all correspondence with the Support Center is directed to the proper departments. Process and forward documentation to the appropriate department., • Adhere to and promote through instruction established safety procedures., • Complete semi-annual performance evaluations and annual merit increase recommendations for all Practice Managers in a district and submit them to the CEO for approval. Ensure employee reviews are administered prior to due dates.Financial Management:, • Analyze and monitor the sales and expense figures for each hospital, provide feedback and make recommendations for improvement in order to ensure that market profitability is maximized, and present district sales figures to the Operations Team for feedback and recommendations., • Identify industry and business trends and implement new products, programs, or services to grow business presence and market share., • Conduct regular audits of hospital paperwork, including bank deposit slips, overages/shortages, etc. and track trends to ensure that cash control procedures are in place and observed. Ensure that all hospitals within their region are aware of company directed initiatives. Hospital Acquisition & Integration Support:, • Lead efforts to integrate newly acquired hospitals within assigned territories., • Serve as primary point of escalation for Practice Managers in resolving operational and personnel issues or concerns., • Bachelor’s degree in business or related field required. Will consider directly related experience in lieu of education., • Veterinary experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality)., • Comprehensive healthcare: health, dental, & vision insurance, • Paid time off, • 401k plan options, • Generous veterinary care discounts, • Performance bonuses

Job Description The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee’s restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE’s Core Values. The AGM assists in ensuring compliance with company standards in all areas of operations including product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by assisting the GM in actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales and Profit. ESSENTIAL FUNCTIONS May perform any or all of the following duties: • Demonstrate CKE’s Core Values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes., • Executes the Performance Management process consistently to ensure employees are set up for success and held accountable., • Partners with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements., • Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking., • Ensures proper supervision of restaurant through ongoing examination of station and customer activities., • Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends., • Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards., • Coaches, drives excellence, and recognizes and assists the GM in holding all shifts accountable around core operational procedures using company systems., • Assists the GM in creating schedules and completing inventory orders. Completes these tasks when the GM is absent or on vacation., • Ensures that food safety standards are met through direct observation while running shifts or when present in the restaurant., • Partners with the GM to ensure that restaurant level plan and marketing initiatives are in place and being implemented., • Partners with the GM to analyze sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets., • Communicates effectively with all levels of internal and external contacts (i.e. team members, guests, vendors, visitors)., • Takes the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently. POSITION QUALIFICATIONS/CORE COMPETENCIES • High school diploma /General Educational Development (GED) required, associate degree or higher preferred., • Minimum of one year experience in restaurant operations or equivalent combination of education and experience., • Proficient working knowledge of Microsoft Office applications., • Must be able to work a flexible schedule including days, nights, and weekends., • May be required to travel to other locations, e.g., assist in other restaurants, bank, meetings as business dictates., • Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant., • Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers’ expectations., • Developing Talent- Creates an environment in which people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth., • Execution Excellence- Strives to be “Best in Class” in running superior operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience., • Accountability- Holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools. WORK ENVIRONMENT • Fast paced environment working with kitchen equipment in tight quarters. PHYSICAL DEMANDS • Requires constant movement in and around all areas of the restaurant., • Ability to stand/walk constantly and for extended periods of time., • Ability to reach overhead, bend, and stoop frequently and repetitively., • Ability to work in a warm environment near grills, ovens, and vats., • Able to lift 20 lbs. or more repetitively on a regular basis and up to 50 lbs. on occasion., • Work with various cleaning products Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) We use eVerify to confirm U.S. Employment eligibility.

Job Description Full-Time Opportunity for a Post-Acute Care Physician Department of Medicine Atlanta, GA Our organization is in search of a full-time Geriatrician to become part of our dynamic and collaborative academic geriatrics program. This role focuses on delivering exceptional post-acute and long-term care at community-based locations throughout the Atlanta metropolitan area. This innovative, team-oriented approach integrates clinical practice, education, and a commitment to enhancing outcomes for patients with complex medical needs. The goal is to provide a unique clinical service that ensures continuity of care and significantly influences patient recovery and overall quality of life. The ideal candidate should be Board Certified or Board Eligible in Geriatrics (preferred), Family Medicine, or Internal Medicine, with a background in managing complex care and working within multidisciplinary teams. Practice Details • The service line offers post-acute rehabilitation, sub-acute care, and long-term care across three community sites affiliated with our organization, totaling approximately 500 beds., • The patient demographic primarily consists of older adults, with about 60% being post-acute cases and an average length of stay of around three weeks., • A growing multidisciplinary team includes over five physicians and highly skilled Advanced Practice Providers (APPs) to address acute issues, manage medically complex patients, and provide ongoing care, along with support from nurses, physical therapists, nutritionists, and more.Position Details, • Engage in a collegial atmosphere that fosters a strong team culture and interdisciplinary collaboration., • Deliver full-time clinical services at one or two community sites, managing an average patient load of 11-13 per day., • Oversee a variety of post-acute care responsibilities, including admissions, transitions of care, discharge planning, as well as long-term primary care tasks such as consultations, referrals, and medication management., • Work Monday through Friday (with potential for flexibility) and participate in a low-volume telephone call rotation shared among more than ten physicians in the geriatrics group.Compensation & Benefits, • Competitive base salary with performance-based incentives, sign-on and retention bonuses., • 20 days of paid time off (PTO), a continuing medical education (CME) allowance of five days, and comprehensive health and retirement benefits.Academics, Research & Professional Development, • Faculty appointment through the Department of Medicine at the School of Medicine, with opportunities to mentor geriatrics fellows, Family Medicine and Internal Medicine residents, and medical students., • Engage in research initiatives, including collaborations with specialists and colleagues at the CDC., • Lead or participate in quality improvement projects.

Job Description Security Concierge Account Manager Department Operations Reports To COO Work Location Field based (multi site portfolio) FLSA Status To be determined (Exempt recommended for multi site leadership role) Direct Reports Onsite Security Concierge Leads (by site); Position Summary The Security Concierge Account Manager is a field-based operations leader responsible for supervising and scaling concierge style security operations across multiple client sites. This role owns service quality, post order compliance, staffing stability, training consistency, and client satisfaction for the concierge portfolio. The Account Manager is the primary manager for onsite concierge leads and ensures every site runs to standard through coaching, audits, performance management, and strong relationships with property management teams. This resource will work at different locations 1-2 days a week to help with this new division/pilot and process mapping as well as training of concierge staff. After scale and consistency has been proven in the Atlanta market, this position will then only supervisor the concierge staff and concierge clients, similar to field ops account managers. Core ResponsibilitiesConcierge leadership across multiple sites • Own day to day execution and performance of the concierge security portfolio., • Set operational standards for appearance, customer service, access control, reporting, and professionalism., • Ensure each site has clear coverage plans, escalation paths, and consistent shift leadership.Lead and manage onsite concierge leads, • Manage onsite concierge leads as direct reports and hold them accountable to performance expectations., • Provide coaching, corrective action, and recognition based on measurable performance., • Run recurring check ins with each lead and maintain clear action items and follow up., • Ensure leads are training their teams correctly and sustaining standards beyond site visits.Quality assurance and compliance, • Conduct routine site audits, both scheduled and surprise, to verify post order compliance., • Review required site documentation including daily activity reports, incident reports, and operational logs., • Identify recurring issues and implement corrective plans with timelines and ownership., • Ensure licensing and compliance requirements are met for all assigned sites.Client relationship management, • Serve as the primary operational point of contact for property management and building stakeholders., • Attend client meetings, handle service concerns, and deliver solutions quickly., • Proactively communicate risks, incidents, staffing updates, and improvement plans., • Maintain a service culture aligned with luxury hospitality expectations.Staffing and coverage ownership, • Partner with scheduling and recruiting to ensure sites are staffed correctly and consistently., • Build and maintain a bench plan for call outs, high risk shifts, and peak demand periods., • Approve and coordinate emergency coverage and escalations when needed., • Reduce turnover through strong leadership, training, and performance expectations.Training and onboarding systems, • Own onboarding for new concierge leads and ensure they can run their site independently., • Standardize training for front desk etiquette, access control procedures, de-escalation, and reporting., • Ensure refresher training occurs on a set cadence and is documented., • Implement coaching tools such as scripts, checklists, and shift brief templates.Reporting and performance management, • Track site performance metrics and report trends to leadership., • Maintain documentation for coaching, policy violations, and corrective plans., • Provide weekly and monthly performance summaries across the portfolio., • Support incident investigations and after-action reviews when needed.Required Qualifications, • 5 plus years in security operations, concierge security, hospitality leadership, or related operations roles., • 2 plus years managing supervisors or onsite leads across multiple posts or locations., • Strong client facing communication and ability to manage escalations professionally., • Proven ability to train, coach, and improve team performance., • Strong reporting and documentation skills., • Comfort using workforce tools such as scheduling software, mobile reporting apps, and Microsoft or Google tools., • Reliable transportation and ability to travel between sites as needed., • Ability to work outside standard hours when incidents or staffing issues require it.Preferred Qualifications, • Experience managing luxury residential, high rise, corporate lobby, or mixed use concierge environments., • CPR and First Aid certification., • Experience with access control systems and camera monitoring workflows., • Client satisfaction and retention within the assigned portfolio., • Post order compliance scores and audit results., • Staffing stability, attendance, and reduction in call outs., • Quality and timeliness of incident reporting and daily reporting., • Reduction of repeated issues through corrective action plans., • Lead effectiveness measured by team performance and site consistency.First 60 Day Success Targets, • Build strong relationships with each property management team and each onsite concierge lead., • Implement clear standards across sites and improve audit performance., • Stabilize coverage and reduce recurring staffing gaps., • Improve reporting quality and ensure timely escalation with solutions., • Confirm onsite leads are operating independently with consistent service delivery.

Job Description ABOUT THE COMPANY Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 85 shops in 2025 and are on target to add 90+ new locations in 2026. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand! WHAT WE OFFER • Competitive Compensation: Playa Bowls offers competitive base compensation & incentive bonus plan, and eligibility to participate in our annual performance review program, a direct reward for driving success and growth!, • Comprehensive Benefits Package: Playa Bowls offers a robust benefits package, including Medical, Dental, Vision, Flexible Hybrid-Remote Work Environment, Domestic Partner Benefits, Spouse & Children Benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) with company match, Employer-Paid Life & AD&D Insurance and Short-Term Disability, Paid Time Off, Paid Holidays, Flight/hotels paid for, Mileage Reimbursement, Cell Phone Stipend, Company Credit Card provided and more!, • Advancement Opportunities: Our Playa Bowls training program will allow you to develop your skills and grow in your career!, • Vibrant Work Culture: We bring the energy every day with a dynamic, collaborative environment where positivity, teamwork, and fun are part of the experience—dancing, smiling, and good vibes encouraged! The Operational Consultant (South Florida) is a vital member of the Franchise Operations team and reports directly to the Vice President of Franchise Operations. The Operational Consultant is responsible for supporting and overseeing a designated portfolio of new and existing franchisees and licensees, ensuring alignment with Playa Bowls’ brand standards and operational best practices. Acting as a Brand Ambassador, business liaison, coach, and mentor, this individual plays a key role in driving operational excellence across the franchise network. Key responsibilities include evaluating and enhancing operational processes to improve efficiency, profitability, and customer satisfaction. The Operational Consultant will deliver strategic business insights and ensure brand compliance through clear, timely communication and hands-on support. This role demands a deep understanding of business operations, strong analytical and problem-solving capabilities, and effective conflict resolution and time management skills. The ideal candidate will build and maintain meaningful relationships grounded in mutual trust, empathy, and respect while collaborating closely with franchise owners, leadership, and the Playa Bowls Support Team. WHAT YOU’LL DO Operational Analysis and Improvement • Achieve/exceed the operations and business performance goals for your Franchisee portfolio as established by the Playa Bowls Executive Team and your Franchise Operations Director., • Develop a plan to coach Franchisees, through regular check-ins and follow ups prioritizing & aligning areas of improvement with Franchisees to drive unit economics, sales, profitability, and shop/network growth, while delivering a safe and consistent brand experience., • Conduct routine evaluations of current brand standards and operational process execution to identify inefficiencies, targeted areas of improvement and best practices influencing Franchisees to create and complete action plans to drive the business fostering improved overall unit level performance., • Develop strategies & recommendations for efficient inventory & labor management., • Partner with Ops Services and Learning & Development to create training materials and conduct training sessions for Franchisees and Management on best operational practices., • Support new shop openings aligning with the Franchisee, Construction Manager and New Shop Opening team; monitor key milestones and hold the Franchisee accountable through completion ensuring they are set up for success meeting all Playa Bowls brand specifications and standards., • Provide support during all remodels and new store openings ensuring the Franchisee is set up to achieve their day 1, 7, 30, 60, 90 day and beyond post-opening/re-opening sales, profitability and guest satisfaction goals., • Evaluate customer feedback to identify areas for improvement in customer service and product quality and drive action plans to remedy and improve., • Ensure all Franchisees, management and team members are knowledgeable about health and safety regulations, food handling procedures, and customer service standards., • Ensure compliance with local, state, and federal regulations, including health and safety codes., • Execute the Playa Bowls consumer contact escalation process and crisis management process with care, due diligence and urgency to ensure all incidents are cured timely., • Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments., • Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of a safe and consistent brand experience, same-store growth, and preparations for unit growth., • Participate and work “as needed” with the Ops Services & Field Marketing Team on updates for operations initiatives and new marketing product and promotion shop team readiness and rollouts., • Monitor and support the execution of local, market and regional marketing plans ensuring shop readiness, brand compliance and consistent execution., • Complete annual business forecasting and budgets for area of responsibility., • Ensure the effective use of G&A expenses within parameters set by Director., • Bachelor’s degree or equivalent work experience required, • 3-5 years’ relevant experience; previous experience in a multi-unit business environment, • Franchise/License operations experience preferred, • Proficient in Google Suite, FranConnect (Franchise Management Software), and Microsoft Office for collaboration and communication, • Ability to build strong working relationships with Franchisees and community partnerships, • Demonstrated ability and experience to consult with and influence Franchisees/ Licensees., • Advanced knowledge of consultative approaches and experience guiding leaders to make solid business decisions, • Strong business acumen skills with the ability to plan and set clear priorities to achieve business objectives, • Ability to work independently and adapt to changing environments, • Excellent communication skills; both written and oral, as well as listening skills, • Ability to multi-task, have strong organization skills, and be detail oriented, • Proven ability to manage conflict and change management, • Travel up to 75% as needed or required for restaurant visitation, scheduled meetings, or company functions, otherwise work is completed in a home office setting, • Must be available to work weekends Inspire and support our communities one bowl at a time. VALUES Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol “Playa Bowls is an equal opportunity employer and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”

Job Description Job Title: Industrial Maintenance Technician Job Description This role is responsible for performing preventive, corrective, and emergency maintenance on production machinery, blow mold equipment, and facility systems in a high-volume manufacturing environment. The Industrial Maintenance Technician ensures equipment operates safely and efficiently, supports continuous production, and collaborates closely with operations and leadership to maintain optimal processing conditions across the plant. Responsibilities • Perform preventive and corrective maintenance on production machinery, blow mold equipment, and facility systems to minimize downtime and extend equipment life., • Install, adjust, and repair blow mold machines, trimmers, palletizers, conveyors, and other related production equipment., • Perform mold and neck tooling changes, as well as pin and other equipment changeovers, to support production requirements., • Inspect, repair, and replace pneumatic and hydraulic hoses to maintain safe and reliable operation., • Inspect, rebuild, and replace valves, pumps, motors, and related components as needed., • Maintain all machines in optimal processing condition through regular inspection, adjustment, and repair., • Weld, fabricate, and repair various machine parts and structures to support maintenance and improvement activities., • Troubleshoot and locate root causes of mechanical, electrical, pneumatic, and hydraulic issues on blow mold machines, baggers, and support equipment, and complete effective repairs., • Perform electrical troubleshooting, including work on three-phase systems and motors, in accordance with safety and plant standards., • Read and interpret blueprints, schematics, and equipment documentation to diagnose and resolve equipment issues., • Perform preventive maintenance tasks on all related equipment according to established schedules and procedures., • Operate blow mold or injection machines when required to support production and verify proper equipment operation after maintenance., • Communicate frequently with other departments, including production and supervision, to coordinate maintenance activities and minimize production disruption., • Follow all corporate and plant safety standards, and ensure compliance with applicable laws and regulations issued by regulatory agencies., • Adapt duties based on specific plant equipment and facility design, recognizing that tasks may differ between locations., • Receive instructions on specific job tasks from a Lead Industrial Maintenance Technician or Supervisor and seek guidance on unusual or complex problems., • Complete other maintenance and facility-related duties as assigned by management., • Proven experience as an industrial maintenance technician or similar maintenance role in a production or manufacturing environment., • Strong troubleshooting skills in mechanical, electrical, pneumatic, and hydraulic systems., • Hands-on experience performing preventive maintenance on production machinery and related equipment., • Ability to install, adjust, and repair blow mold machines, trimmers, palletizers, and related equipment., • Proficiency in inspecting, rebuilding, and replacing valves, pumps, and motors., • Working knowledge of pneumatics and hydraulics, including hose inspection and replacement., • Ability to perform electrical troubleshooting, including work with three-phase power systems., • Experience with PLC troubleshooting at a basic level to support equipment diagnostics., • Ability to read and interpret blueprints, technical drawings, and equipment schematics., • Skilled in welding, fabrication, and repair of machine components., • Capability to troubleshoot and repair blow mold machines, baggers, conveyors, and support equipment., • Effective communication skills to coordinate with other departments and share maintenance information clearly., • Demonstrated commitment to following safety procedures and regulatory requirements in an industrial setting., • Physical ability to regularly stand, walk, use hands to handle or feel parts and tools, and reach with hands and arms., • Physical ability to occasionally climb or balance, and stoop, kneel, crouch, or crawl to access equipment., • Experience operating blow mold or injection molding machines to support production and verify repairs., • Experience working in high-speed industrial or manufacturing operations., • Comfort working under guidance from a Lead Industrial Maintenance Technician or Supervisor while also taking initiative to solve problems., • Ability to adapt to varying equipment configurations and plant designs., • Strong problem-solving mindset with a focus on identifying root causes and implementing long-term solutions., • Entrepreneurial and disciplined approach to work, with a focus on continuous improvement and ownership of results. You join a culture that values disciplined, entrepreneurial thinking and encourages you to take ownership of your work while continuously improving processes and equipment reliability. The organization emphasizes a strong focus on internal and external customers, fostering collaboration between maintenance, production, and other teams. You benefit from working in an environment where your technical expertise is recognized, your judgment is trusted, and you receive support from experienced leaders when tackling complex challenges. This role offers the opportunity to grow your skills across mechanical, electrical, pneumatic, and hydraulic systems while contributing directly to the performance and success of a modern manufacturing operation. Work Environment This position is based in a production plant environment with frequent exposure to moving mechanical parts and active manufacturing equipment. You regularly stand, walk, use your hands to handle tools and components, and reach with your hands and arms throughout the shift. At times, you climb or balance on equipment and stoop, kneel, crouch, or crawl to access hard-to-reach areas. The facility’s temperature can fluctuate between hot and cold depending on seasonal conditions, and you work in close proximity to blow molding machines, baggers, conveyors, palletizers, and related industrial equipment. Work typically involves the use of standard maintenance tools, welding and fabrication equipment, and diagnostic instruments for mechanical and electrical troubleshooting. Safety procedures, protective equipment, and adherence to plant guidelines are integral parts of the daily work environment. Job Type & Location This is a Contract to Hire position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aerotek We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description We are seeking an energetic and dynamic General Manager to lead our vibrant dining establishment. This pivotal role requires a passionate leader who thrives in fast-paced environments, bringing a wealth of hospitality expertise to ensure exceptional guest experiences, operational excellence, and team development. As the driving force behind daily restaurant operations, you will foster a positive work culture, uphold food safety standards, and deliver outstanding service that keeps guests coming back. Your leadership will inspire staff, manage resources efficiently, and elevate our restaurant’s reputation within the community. Responsibilities • Oversee all aspects of restaurant operations, including food preparation, service delivery, and staff management to ensure smooth daily functioning., • Lead and motivate a diverse team of front-of-house and kitchen staff through effective training, coaching, and performance management., • Manage inventory control processes to minimize waste and optimize stock levels using POS systems such as Aloha POS or Micros POS., • Ensure compliance with food safety regulations and maintain high standards of food handling, sanitation, and cleanliness across all departments., • Supervise shift management by coordinating schedules, monitoring service quality, and resolving customer concerns promptly to enhance guest satisfaction., • Oversee budgeting activities including cost control measures for food, labor, and supplies to meet financial targets., • Conduct interviews and participate in hiring decisions to build a skilled team aligned with our service standards and company values., • Implement staff training programs focused on food production, customer service excellence, and safety procedures to foster continuous improvement., • Monitor restaurant performance metrics regularly and develop strategies for growth, efficiency, and enhanced guest experiences., • Proven management experience in a quick service or fast food restaurant environment with a strong background in food service management., • Extensive knowledge of POS systems such as Aloha POS or Micros POS along with cash handling expertise., • Demonstrated supervisory experience with a focus on team management, training & development, and operational oversight., • Background in fine dining or casual dining settings is highly desirable; banquet or hotel experience is a plus., • Strong understanding of food safety protocols, inventory control procedures, and kitchen management practices., • Experience in budgeting, cost control, and resource planning within the food industry.

Job Description POSITION SUMMARY Under the direction of the Director of Public Space Operation, the Public Space Operations Manager will perform tasks that support a clean, orderly, and well-maintained Downtown Atlanta. ADID endeavors to care for and maintain the “curb appeal” of the public spaces – streets, sidewalks, parks, and plazas – within the belief that a tidy and clean environment contributes towards a safe environment and the overall quality of life. Operations Manager must work effectively with both internal teams and external stakeholders to ensure that public spaces are clean, safe, and welcoming for the community. This role will directly manage and supervise cleaning and maintenance tasks performed by Public Space Cleaning and Maintenance Technicians. ABOUT DOWNTOWN ATLANTA, INC, As the unified voice of Central Atlanta Progress and the Atlanta Downtown Improvement District, Downtown Atlanta, Inc. brings people together to strengthen economic vitality, activate, and shape what’s next for the city’s original neighborhood. Working alongside partners, we don’t just maintain Downtown - we invest in it, care for it, and move it forward. For more than 85 years, we’ve served as Downtown’s stewards and champions, inviting everyone to join us in creating a vibrant, welcoming, and dynamic Downtown. Downtown Atlanta, Inc. is comprised of two organizations: Central Atlanta Progress, Inc. (CAP) is a private, not-for-profit 501(c)(4) corporation governed by a Board of Directors of Atlanta’s business leaders who are dues-paying members of the corporation, CAP is a community development organization that provides leadership, programs, and services to preserve and strengthen the economic vitality and quality of life of Downtown Atlanta. The Atlanta Downtown Improvement District Inc. (ADID) is a not-for-profit 501(c)(3) corporation funded through a Community Improvement District within which commercial property owners pay special assessments and is governed by a Board of Directors of nine private-and public-sector leaders. ADID strives to create a clean, safe, hospitable, and vibrant environment for Downtown Atlanta. To learn more about Downtown Atlanta, Inc. visit . KEY RESPONSIBILITIES We are seeking qualified and motivated candidates to perform the following duties and responsibilities: Team Leadership & Performance Management • Hire, supervise, discipline, and recommend termination of staff in accordance with organizational policies and procedures., • Lead and facilitate team meetings to ensure clear communication, alignment, and execution of operational goals., • Implement performance management practices that promote accountability and ensure a consistently high-performing, well-trained team., • Provide ongoing training, coaching, and professional development to strengthen team capabilities and service delivery., • Deliver regular, constructive feedback to support both individual growth and overall team effectiveness. Scheduling & Resource Allocation • Develop and manage staff schedules and daily assignments to support seamless operations., • Set priorities and strategically deploy personnel and resources to ensure the district is consistently well maintained, clean, and visually appealing. Operations Coordination & Administrative Support • Lead and manage daily operations to ensure service delivery objectives are consistently met and exceeded, while contributing to both short-term execution and long-term strategic planning., • Complete and submit all required documentation, reports, and administrative tasks with a high degree of accuracy and timeliness., • Maintain clear, consistent communication and correspondence with stakeholders, leadership, and team members to ensure alignment, accountability, and operational effectiveness. Field Operations & Service Delivery • Proactively assess cleaning and maintenance needs through reports, team input, and direct observation to maintain a high standard of district cleanliness., • Oversee and coordinate routine cleaning and maintenance activities across public spaces, ensuring visible and consistent service delivery., • Conduct regular inspections to ensure the district remains well maintained and meets established quality standards., • Provide real-time direction and feedback to team members to continuously elevate performance and outcomes. Fleet, Equipment & Asset Management • Ensure all vehicles and equipment are properly maintained, safe, and operational to support efficient service delivery., • Assist in managing third-party service providers responsible for the upkeep and repair of fleet and operational assets. Data Management & Reporting • Utilize data systems to track service requests, monitor performance, and ensure timely resolution of reported concerns., • Generate reports that support operational insights, accountability, and continuous improvement. Inventory & Supply Management • Maintain appropriate inventory levels to support uninterrupted operations., • Ensure accountability and proper tracking of supplies and materials. Safety, Compliance & Risk Management • Promote and enforce a strong culture of safety, ensuring full compliance with OSHA and all applicable health, safety, and environmental regulations., • Maintain organized and up-to-date Safety Data Sheet (SDS) documentation., • Develop and deliver regular training programs to ensure team members understand and follow all safety protocols and regulatory requirements., • Monitor and assess workplace practices to identify risks and implement corrective measures that protect employees, the public, and organizational assets. Continuous Improvement & Innovation • Proactively identify opportunities to enhance operations and improve service delivery., • Implement best practices and innovative strategies to drive efficiency and maintain a high-quality, well-maintained district. Perform other duties as assigned in support of operational excellence and the organization’s mission. ESSENTIAL QUALIFICATIONS • Associate or bachelor’s degree strongly preferred, or an equivalent combination of education and relevant experience., • Minimum of six (6) years of management and operations experience, with a stable work history and positive employment references., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • Strong leadership, organizational, and time management skills., • Ability to multitask, prioritize effectively, and meet deadlines in a fast-paced environment., • Excellent verbal and written communication skills, including the ability to read, write, and follow instructions in English., • Keen attention to detail and commitment to high-quality standards., • Professional demeanor, presentation, and attitude., • Possession of a valid Georgia Driver’s License. PHYSICAL DEMANDS AND WORKS ENVIRONMENT ADID is committed to providing reasonable accommodation for individuals with disabilities, if needed. The employee must be able to: • Perform standard office tasks, including using computers, phones, and other office equipment., • Work outdoors during periods of extreme temperatures., • Regularly communicate through talking and hearing., • Frequently stand, walk, sit, and reach with hands and arms, including walking outdoors on streets and sidewalks., • Lift and move objects weighing up to 50 pounds., • Observe and inspect outdoor environments, including public spaces, streets, and right-of-way areas., • Maintain good close and distance vision, with the ability to adjust focus as needed., • Work in an environment with moderate noise levels, both indoors and outdoors. POSITION CLASSIFICATION AND COMPENSATION Employment, including benefits, is provided through Atlanta Downtown Improvement District, Inc. Atlanta Downtown Improvement District, Inc. is an equal opportunity employer and will consider all qualified applicants for employment without regard to age, disability, religion, creed, political affiliation, race, color, sex, marital status, sexual orientation, or national origin. This is a full-time, 40 hours per week, on-site in-person, exempt position. Competitive compensation, along with a comprehensive benefits package, including personal time off (PTO), health and dental insurance, short-term disability coverage, a mass transit benefit, and a 401(k) savings program. Eligible employees may also receive discretionary performance-based bonus pay. Employment is contingent upon successful completion of criminal background check and testing for illegal controlled substances.

Job Description Attractive Compensation. Mentorship Opportunities. Prime Location. Become Part of a Well-Established OBGYN Practice Emphasizing Evidence-Based Medicine and Work-Life Harmony This is a unique opportunity for a physician to join a well-established and collaborative team of healthcare professionals, including physicians, midwives, and nurse practitioners. Our practice is dedicated to delivering personalized care, prioritizing the latest evidence-based medical practices. A caring approach to patient treatment is a defining characteristic of our team. We strive to foster a collegial, supportive, and team-oriented atmosphere for our medical staff. Our practice emphasizes an academic perspective on medicine, conducting regular clinical meetings, pre-operative discussions, Journal Clubs, and quality assurance/improvement sessions. The structure of our practice and the call schedule are designed to ensure an optimal balance between work and personal life, promoting both personal and professional satisfaction. Our skilled midwife team handles first call for routine deliveries and triage, collaborating closely with our physicians. Overnight and weekend calls can be managed from home, and when in-house presence is required, we offer a private, comfortable on-call suite. Our practice excels in gynecological care, with our physicians recognized as leaders in minimally invasive and robotic surgical techniques within the community. Established office schedules consist of 70-80% gynecological cases, and all our surgeons benefit from dedicated block time for robotic and major surgical procedures at the hospital. Minor procedures are performed in our in-office surgical suite, and we provide both routine and high-risk obstetric care. We have access to Level III NICUs, comprehensive medical and specialist care, da Vinci robotic systems, and 24-hour in-house anesthesia services. For further details, please visit our website. We invite you to submit your current CV along with a Cover Letter. Benefits: • Competitive guaranteed base salary with additional performance bonuses, • Sign-on bonus available, • Reimbursement for relocation expenses, • Four weeks of vacation time, • Dedicated time and allowance for Continuing Medical Education (CME), • Health insurance coverage, with dental and vision options available, • 401(k) plan with employer matching contributions, • Coverage for malpractice insurance premiums, • Reimbursement for DEA and medical licenses, • Reimbursement for ACOG and one additional society membership dues

Job Description The FSQA Manager is responsible for the day-to-day management of Food Safety and Quality Assurance operations across both facilities. This role ensures continuous audit readiness, regulatory compliance, and effective execution of established food safety programs. The FSQA Manager leads QA Technicians across both shifts and buildings, oversees third-party sanitation and vendors, and ensures that all food safety and quality standards are consistently maintained. This position focuses on execution, accountability, and operational excellence, while supporting ongoing process improvements and cross-functional collaboration. Duties and responsibilities • Manage the daily operations of the FSQA department across both facilities and shifts, • Ensure continuous audit readiness (SQF, customer, regulatory, and third-party audits), • Maintain compliance with all food safety programs (HACCP, GMP, SQF, traceability, environmental monitoring, etc.), • Directly manage, coach, and develop hourly QA Technicians and QA Supervisors across both shifts and facilities, • Supervise, coach, and develop QA Technicians on both shifts, • Oversee third-party sanitation programs and ensure compliance with company and regulatory standards, • Manage relationships with third-party vendors related to food safety and quality, • Handle and respond to customer complaints, ensuring timely investigation, resolution, and documentation, • Oversee food safety documentation, logs, and records to ensure accuracy and compliance, • Ensure the facility remains audit-ready at all times, • Monitor and enforce adherence to food safety and quality policies and procedures, • Review QA reports and ensure accuracy and completeness, • Support and drive process improvements to enhance food safety and operational efficiency, • Develop and maintain training programs to ensure compliance with SQF and internal standards, • Partner with Operations, Maintenance, Warehouse, and other departments to resolve food safety and quality issues, • Hold team members accountable for performance, compliance, and execution Qualifications • College degree in Food Science, Food Safety, or related field preferred, • Minimum 5 years of FSQA leadership experience in food manufacturing, • Must be a certified SQF Practitioner, • Strong knowledge of HACCP, GMPs, SQF standards, and audit processes, • Experience managing customer and third-party audits, • Proven ability to lead, coach, and develop teams, • Strong ability to build relationships and collaborate cross-functionally, • Experience managing multiple shifts and teams, • Strong problem-solving and decision-making skills, • Excellent communication (written and verbal), • Proficient in Microsoft Office (Excel, Word, reporting systems), • Must have a sense of urgency and strong accountability mindset, • Must demonstrate a strong teamwork mentality, • Must be available to work Sundays and other flexible hours as needed (including holidays)., • Must read, write, and speak English (Bilingual in Spanish preferred)., • Proficient in Office 365 applications, including Excel, Word, and database management tools., • Strong problem-solving and critical thinking skills to analyze quality and safety issues, identify root causes, implement corrective actions, and ensure continuous improvement., • Demonstrates a strong sense of urgency and flexibility to effectively manage shifting priorities and work schedules in a fast-paced environment., • Strong interpersonal skills with the ability to influence and communicate effectively at all levels of the organization., • Strong analytical and critical thinking skills., • Strong leadership, communication, and training skills., • Cold, wet, and fast-paced and wet manufacturing environment., • Temperature ranges between 34°ree;F and 38°ree;F., • Exposure to noise, moving equipment, and cleaning chemicals., • Standing, walking, and lifting up to 50 lbs. for extended periods., • Employees in QA positions may be exposed to laboratory chemicals used in titration, including acid-based substances that can cause skin or eye irritation or burns if proper safety precautions are not followed. Appropriate personal protective equipment (PPE) is required and provided., • Physical requirements, • While performing the duties of this job, the employee is regularly required to see, hear, speak, walk, read, sit, twist, and bend, • The employee must frequently stand and walk., • The employee may be required to lift and/or move up to 50 pounds. Job Posted by ApplicantPro

Job Description Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings. The FSQA manager is responsible for leading and managing the site FSQA team in order to assure the production of high quality, safe and legally compliant products that meet the desired product design and customer expectations. This position is responsible for providing governance of the Food Safety and Quality Management System and lead the implementation of the Home Chef standards at the production facility. The FSQA manager represents the FSQA function at the local plant level and is expected to lead continuous improvement on Food Safety and Quality Assurance. Detailed Responsibilities People Management • Coach, train and develop FSQA personnel to drive a higher performance level, • Maintain responsibility for ensuring that all FSQA personnel are properly trained to perform job function, as well as possess and in-depth knowledge of food safety and quality principles, • Manage FSQA department staffing in alignment with budget, • Support the development of a talent pipeline for FSQA at the site level, • Lead the FSQA agenda at the site, challenging facility management team where necessary to ensure wholesome products that meet the regulatory requirements, • Lead and support Home Chef and SQF standards implementation at the site and drive the appropriate FSQA mindset and behavior, • Sustain efficient food safety and quality management system, in compliance to SQF, FDA, and Home Chef standards, including CAPA and training programs., • Manage Food Safety and Quality incident, supporting decision making for out of specification materials and products, ensuring that relevant corrective and preventive actions are defined and implemented., • Accountable for site FSQA review and approval of new products, FSQA risk assessments and change management, • Lead FSQA Strategy Deployment at the site, delivering against key metrics reflected in the company business objectives, • Utilize internal and external (customer reported) quality data to identify and execute improvement opportunities for FSQA Department and entire plant team, • Collaborate with Production, Warehouse, Continuous Improvement, and other departments to identify and implement initiatives to improve the customer experience (reduce errors), • Perform key metric, incidents and Continuous Improvement reviews to ensure transparency at management level and coordinate site CAPA activities, • Follow the facility GMPs and help enforce policies throughout the facility The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities. • 7-10 years experience in quality assurance, food safety, food distribution, food manufacturing, supply chain or related field, • Bachelor's degree in food science, food technology, microbiology, or related field preferred or 10+ years in food safety and quality assurance with a proven track record of success, • Strong written and oral communication skills, • Ability to problem solve and work in a fast environment without a lot of structure and/or supervision, • Strong leadership skills, • Strong organizational skills and ability to prioritize multiple tasks/priorities, • Minimum 5 years supervisory experience required with at least 3 years successfully managing multiple shifts and/or departments, • Experience with Ready to Eat operations, • Previous experience with GFSI, FDA, and USDA inspections, programs, and expectations, • Certifications: SQF, PCQI, HACCP, and ServeSafe Manager at time of hire or within 6 months of position More About UsPerks and Benefits • Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!, • Medical, dental, vision, life and disability insurance available, • Paid holidays, sick time and vacation time, • 401k program We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals. Be at Home at Home Chef We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace. We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at . To view the California Applicant Notice click here

Job DescriptionDescription: Purpose: The District Manager is responsible for supervising assigned General Managers and company restaurants. They work with the restaurant management teams to improve restaurant operations, sales, profits, and people development to attain guest satisfaction. The District Manager ensures that all activities are consistent with and supportive of the company values and policies and makes an effort to build a respectful and positive culture within their area and stores. Essential Duties and Responsibilities: • Oversee & Develop General Managers within assigned region, • Drive area sales performance and profit by providing support and operational expertise., • Ensure restaurants are 100% staffed at all levels with quality, friendly teams who are scheduled effectively., • Enforce and follow all labor laws and company policies (federal, state and local)., • Ensure the profitability of restaurants by reviewing all weekly and period end paperwork, making sure all controls are in place and all reported numbers are accurate. Provide course correction for items outside the stated goals., • Lead by example and demonstrate enthusiasm, a positive mental attitude, and commitment to company objectives. Motivate your teams to perform at the highest level of their ability., • Increase sales by teaching, training, and coaching teams to provide outstanding service., • Regularly connect with management teams to identify and develop future leaders and their management skills. This consistent and informal review process helps continue company growth and strengthens the area bench through internal promotions., • Ensure a bench of high performing players through the effective execution of all training and development programs., • Participate in self-development processes for company leadership., • Schedule and conduct development area classes, keep the conversation going through coaching and mentorship., • Observe the teams during peak periods to make sure all restaurants are operating at a high level, providing immediate coaching and direction to address any gaps in service or bottlenecks., • Ensure the proper rollout of new LTO/marketing initiatives to include ensuring the completion of team/mgmt LTO training and the completion of all unit program verifications/check-ins during the required timeframe., • Set an example by maintaining an excellent working knowledge/high level of proficiency in the performance of all phases of restaurant operations. Supervise in accordance with established performance and operating standards., • Maintain and improve financial controls by providing support and guidance to the General Managers., • Conduct Daily Business Reviews on every restaurant - call or visit the Manager on Duty in restaurants that have exceptions to teach and coach, • Conduct Weekly/Quarterly audits as directed. Audit inventory at every restaurant minimum once per quarter. Ensure proper inventory levels are on-hand., • Communicate effectively and quickly by phone and email to leadership with responses on all aspects of business., • Communicate and enforce Company policies, procedures, and new initiatives according to company standards. Abide by and enforce all compliance standards, federal, state, and local laws. Follow up on all outstanding issues within a reasonable time frame, communicating any barriers for resolution or issues., • Hold team accountable for maintaining standards and communicate clear expectations of work performance. Utilize coaching, written warnings, and performance improvement plans as needed. Oversee and process all formal reviews according to the performance review schedule., • Work in conjunction with Mosaic Corporate Team to resolve needs, issues, and milestones in decision making processes., • Immediately report and respond to critical issues from outside inspecting sources as needed including but not limited to: Corporate Office, Health Department, Ecosure, OSHA, Fire Marshall, Police, etc. to resolve any issues., • Ensure customer complaints are contacted and the issues resolved within 48 hours of receiving., • Other related duties as assigned Requirements: Education and/or Work Experience Requirements: • Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning, • Must be ServSafe certified, • High school diploma or equivalent and demonstrated 1+ years “above store” restaurant management in operations -or- 2+ years’ experience as CTM and 2+ years’ experience in restaurant operations as General Manager, • Excellent verbal and written communication skills, • Sound decision making and problem solving, • Desire for personal and professional growth, • Demonstrated restaurant operations experience and ability to lead and develop a high performing restaurant team, • Ability to interview, hire, and train employees, • Demonstrated ability to effectively drive sales, profits, and initiatives to increase brand loyalty, • Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards, • Ability to maintain regular and punctual attendance and flexible availability to support a restaurant on short notice. The District Manager must be available during operating hours which includes nights, weekends, and holidays., • Must hold current driver’s license and insurance that covers the employee while driving for work. Must be able to physically drive own vehicle to multiple locations in area on a consistent basis, • Must be able to lift and carry up to 25 lbs, • Must be able to maintain balance to stand and walk for extended periods of time, up to 8 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops, • Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 8 hours a day Mosaic Gold Crown Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, contact: Human Resources P: 770-609-8195 ext.104 E:

Job Description Role Purpose To lead the FOH Team in the execution of food service, food safety and ensure an excellent guest experience. Responsible for the consistent preparation of innovative and creative Mexican, Southern, French American, and Steak inspired cuisine to be served at the highest quality, presentation, and flavor for Gatsby Restaurant resulting in outstanding guest satisfaction. Additionally, responsible for the smooth running of the kitchen and manage areas of profit, labor, stock, waste control, hygiene practices and training within the kitchen. Duties and Responsibilities: • The Resturant Manager will be an expert in all areas of the back of the house and be able to perform in the absence of an hourly staff member, • Trains, develops and motivates supervisors and culinary staff to meet and exceed established Chicken + Beer food preparation standards on a consistent basis, • Display exceptional leadership by providing a positive work environment. Coaching employees as appropriate while demonstrating a dedicated and professional approach to management, • Will provide direction for all day-to-day operations in the kitchen, • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance, • Utilizes interpersonal and communication skills to lead, influence, and kitchen staff, • Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property, • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Delegates appropriately to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives, • Must complete periodic line checks for quality, efficiency, and standards, • They should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example, • Oversees all BOH purchasing, • Ensure proper purchasing, receiving and food storage standards in the kitchen, • Reviews staffing levels to ensure that service, operational needs, and financial objectives are met., • Coordinates with General Manager, Director of Operations, and Culinary Director in menu development and maintaining updated and accurate costing of all dishes prepared and sold within the operation., • Ensures compliance with all food handling and sanitation standards including proper, • Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and Chicken + Beer standards., • Reviews guest comments and other data to identify areas of improvement., • Ensure proper grooming and hygiene standards for all kitchen staffs., • Review and discuss daily food cost reports with key kitchen and management team members., • Review weekly and monthly schedules to meet forecast and budget., • Run daily BOH line-ups to ensure that the team is ready for the day, • Must be able to pass the TSA Federal background check to work in the airport, • 4-year college degree preferred., • Minimum of 2 years of experience as a Kitchen Manager with extensive knowledge of recipes, policies, standards, theories and successful results with past responsibilities., • Must be capable of performing all functions and meeting all qualification standards for all hourly positions., • Knowledge of P.O.S. system and the back-office systems to fulfill management functions., • Is quickly and decisively when needed based on the need and urgency of situation

Job DescriptionDescription: BuildCore is hiring a Regional Traveling Superintendent to lead SFR and MFR renovation projects across various markets. This is a travel-based role, requiring consistent field presence to ensure that BuildCore projects are delivered efficiently, safely, on budget, and in alignment with our quality standards. This role is built for a high-performing construction professional who values variety, autonomy, and accountability—spending time on the road visiting projects, in the field solving problems, completing estimates, and using technology to drive execution. We’re building BuildCore with a long-term vision of becoming employee owned, and we’re looking for leaders who think and act like owners—people who take responsibility for outcomes, protect margin, and push projects forward without being asked. Requirements: What You’ll Do: • Oversee active SFR and MFR renovation projects across multiple markets, • Travel frequently (day trips and overnight) to support high-volume or underperforming projects, • Conduct site visits, inspections, and scope reviews, • Complete field estimates and support pricing validation, • Manage schedules, subcontractors, inspections, and closeouts, • Drive quality, safety, and code compliance, • Control costs and protect profitability, • Use Monday.com and BuildCore’s proprietary tech stack for real-time reporting, • Support training and onboarding of field teams and vendors, • 5+ years of experience managing residential renovation or capital improvement projects, • Hands-on experience with both SFR and MFR renovations, • Strong field leadership and subcontractor management skills, • Comfortable with extensive travel and dynamic workloads, • Solid understanding of residential scopes (flooring, paint, roofing, HVAC, plumbing, etc.), • Tech-forward and comfortable with mobile reporting tools, • Self-motivated, disciplined, and accountable, • OSHA 30, • $90,000 – $100,000 base salary (DOE), • Performance-based bonuses, • Tax-free vehicle allowance ($800/month), • Insurance allowance ($350/month), • Fuel, insurance, and approved vehicle expenses covered, • Travel per diem + reimbursed expenses, • $50/month phone allowance, • 401(k), • Paid time off, • Bi-weekly pay, • High-trust, high-accountability culture, • Strong field support and modern technology, • Opportunity to grow with a company building toward employee ownership, • Work that matters, with visibility and real impact

Job Description Role Purpose To lead the FOH Team in the execution of food service, food safety and ensure an excellent guest experience. Responsible for the consistent preparation of innovative and creative Mexican, Southern, French American, and Steak inspired cuisine to be served at the highest quality, presentation, and flavor for Gatsby Restaurant resulting in outstanding guest satisfaction. Additionally, responsible for the smooth running of the kitchen and manage areas of profit, labor, stock, waste control, hygiene practices and training within the kitchen. Duties and Responsibilities: • The Resturant Manager will be an expert in all areas of the back of the house and be able to perform in the absence of an hourly staff member, • Trains, develops and motivates supervisors and culinary staff to meet and exceed established Chicken + Beer food preparation standards on a consistent basis, • Display exceptional leadership by providing a positive work environment. Coaching employees as appropriate while demonstrating a dedicated and professional approach to management, • Will provide direction for all day-to-day operations in the kitchen, • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance, • Utilizes interpersonal and communication skills to lead, influence, and kitchen staff, • Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property, • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Delegates appropriately to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives, • Must complete periodic line checks for quality, efficiency, and standards, • They should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example, • Oversees all BOH purchasing, • Ensure proper purchasing, receiving and food storage standards in the kitchen, • Reviews staffing levels to ensure that service, operational needs, and financial objectives are met., • Coordinates with General Manager, Director of Operations, and Culinary Director in menu development and maintaining updated and accurate costing of all dishes prepared and sold within the operation., • Ensures compliance with all food handling and sanitation standards including proper, • Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and Chicken + Beer standards., • Reviews guest comments and other data to identify areas of improvement., • Ensure proper grooming and hygiene standards for all kitchen staffs., • Review and discuss daily food cost reports with key kitchen and management team members., • Review weekly and monthly schedules to meet forecast and budget., • Run daily BOH line-ups to ensure that the team is ready for the day, • Must be able to pass the TSA Federal background check to work in the airport, • 4-year college degree preferred., • Minimum of 2 years of experience as a Kitchen Manager with extensive knowledge of recipes, policies, standards, theories and successful results with past responsibilities., • Must be capable of performing all functions and meeting all qualification standards for all hourly positions., • Knowledge of P.O.S. system and the back-office systems to fulfill management functions., • Is quickly and decisively when needed based on the need and urgency of situation

Company Description Matrix MKTG is an award-winning agency known for shaping culturally relevant and engaging brand experiences. We partner with leading lifestyle brands to craft strategic campaigns that drive engagement, loyalty, and impact. Our work spans brand development, digital strategy, content creation, and experiential—bringing ideas to life through compelling storytelling and innovative activation execution. Role Description Matrix MKTG is seeking a dynamic and results-oriented Account Director to lead the day-to-day management and strategic direction of assigned client accounts. In this role, you will serve as the primary point of contact for clients, overseeing account performance, ensuring successful execution of client initiatives—including events and activations—and driving overall client satisfaction and account growth. This role requires a strong balance of client relationship management, strategic thinking, and execution oversight, with the ability to translate client needs into actionable plans for internal teams and deliver exceptional results. This is a hybrid role requiring onsite work in our Midtown Atlanta office three days per week (Monday–Wednesday), with travel as needed for client meetings, events, and activations. Salary Range: $105,000 – $110,000 Key Responsibilities • Serve as the primary point of contact for assigned client accounts, ensuring clear communication, responsiveness, and strong client relationships., • Oversee all account activity, ensuring projects, deliverables, reporting, and timelines are completed accurately and on schedule., • Travel to client meetings, events, and activations as needed and serve as the on-site lead and primary client contact during events., • Oversee the planning, execution, and overall success of client events and activations, ensuring alignment with client objectives and brand standards., • Build and maintain strong relationships with clients, external partners, vendors, and internal teams., • Monitor account performance and analyze key performance indicators (KPIs), identifying trends, risks, and opportunities for improvement., • Prepare and present reports on account performance, event outcomes, and strategic initiatives to clients and senior leadership., • Identify opportunities to grow existing accounts and support new business development efforts and client proposals., • Assist in the development of project briefs and translate client needs into actionable plans for internal teams., • Provide strategic recommendations and points of view to clients and leadership based on account performance, industry trends, and client goals., • Collaborate with leadership to address complex client issues, escalations, and strategic initiatives., • Ensure a high level of client satisfaction and overall account health. Qualifications • 5–7+ years of progressive client-facing experience within a marketing agency or related environment., • Proven track record of successfully managing and growing client relationships., • Strong understanding of marketing, including digital marketing, branding, social media, content, and experiential activations., • Exceptional communication, presentation, and relationship-building skills., • Strong strategic thinking and analytical abilities., • Ability to manage multiple projects simultaneously in a fast-paced environment., • Experience preparing and presenting client reports and performance updates., • Proficiency in Asana, Microsoft Office Suite, and project management tools., • Bachelor’s degree in Marketing, Communications, Business, Journalism, or related field preferred. Why Join Us? • Work with a diverse portfolio of high-profile lifestyle brands., • Be part of an award-winning agency with a strong creative culture., • Lead impactful client engagements that contribute directly to brand success., • Collaborative and dynamic team environment with opportunities for professional growth., • Comprehensive benefits including Medical, Dental, Vision, Life, 401k, PTO, and Holidays.

Ferretti Search is delighted to partner with a growing manufacturing organization to locate their next Quality Manager. Location: Confidential (United States) – On-site Compensation: $80,000–$90,000 base salary Schedule: Full-time, on-site What’s in it for you? • Leadership Impact: Lead plant-wide quality initiatives and play a key role in improving operational performance and product quality, • Growth Opportunity: Join a fast-paced manufacturing environment with strong visibility and career advancement potential, • Collaborative Environment: Partner cross-functionally with operations, engineering, and leadership teams to drive continuous improvement What will your day look like? • Quality Systems Leadership: Oversee quality assurance, quality control, audits, corrective actions, and compliance with customer and regulatory standards, • Continuous Improvement: Drive root cause analysis, monitor KPIs, reduce defects and scrap, and support Lean/Six Sigma initiatives, • Cross-Functional Support: Collaborate with operations and engineering on process improvements, product launches, supplier quality, and customer-facing quality initiatives Who are you? • Manufacturing Quality Leader: 5+ years of quality leadership experience within a manufacturing environment, • Process Improvement Expert: Strong knowledge of quality systems, ISO standards, audits, corrective actions, and continuous improvement methodologies, • Hands-On Communicator: Analytical and detail-oriented professional with the ability to influence teams across the organization Application & Contact Information If this role isn't a perfect match for you, that’s okay! We’re recruiting professionals across various domains. Contact Kristie Man at to inquire about more opportunities in Manufacturing and Quality Leadership. Related Terms: Quality Manager, Quality Assurance, Manufacturing Quality, Continuous Improvement Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people.

Instructional Designer @Atlanta, GA **Must be local and open to hybrid **Must be open to 1099 contracts The Instructional Designer is responsible for developing innovative instructional programs and materials that align with organizational goals and learner needs for the State Accounting Office (SAO). This role requires a blend of instructional design expertise, creativity, and strong communication skills to create engaging and effective learning experiences. The Instructional Designer will collaborate with subject matter experts (SMEs) and stakeholders to ensure the accuracy and relevancy of training content. Local candidates and onsite work schedule are preferred; Tuesdays and Wednesdays. However, out of state candidates are permitted. (100% remote) Key Responsibilities: • Conduct thorough Training Needs Assessments and Audience Analyses to identify learning objectives and performance gaps, training participants, and delivery channels., • Design, develop and maintains comprehensive, 508-compliant instructional materials, including course summary sheets, learning objectives, course outlines, storyboards, video scripts, job aids, quick reference sheets, and other supporting documents for training deliverables., • Create online, interactive training materials in various formats, such as printable job aids, instructor-led (virtual and in-person), microlearning, videos, and eLearning courses., • Generate program interactive, SCORM-compliant webinars, microlearning and full-length eLearning courses in eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia), • Develop and administer a variety of assessments, including quizzes, tests, simulations, and practical exercises, to measure learner progress and comprehension. Analyze assessment data to evaluate the effectiveness of instructional programs, identify areas for improvement, and make data-driven recommendations for enhancing learning outcomes., • Accurately track and document the progress of instructional design projects, ensuring milestones and deadlines are met. Utilize project management tools to monitor timelines, resource allocation, and deliverables, and provide regular updates to stakeholders on the status of development efforts., • Collaborate with subject matter experts (SMEs) to gather content and ensure the accuracy and relevancy of learning materials. Work closely with stakeholders, including leadership teams and learners, to understand learning needs and objectives, ensuring that training programs align with organizational goals and learner requirements., • Periodically review and update curriculum and existing training content to ensure accuracy, relevancy and alignment with organizational goals and industry standards., • Stay current with industry trends and best practices in instructional design and adult learning theory., • Performs other duties as assigned by management. Qualifications: • Minimum of 3-5 years of experience in Instructional Design, Education, Training and Development, or a related field., • Proficiency in Microsoft Office applications (e.g. Word, PowerPoint, Excel)., • Proficiency in eLearning authoring tools (e.g. Articulate Storyline, Adobe Captivate, Camtasia)., • Experience with instructional design methodologies (e.g. ADDIE, Kirkpatrick’s Level of assessments, adult learning principles), • Experience with SCORM-compliant course development and Learning Management Systems (LMS), • Strong understanding of 508-compliance requirements and best practices for creating accessible learning materials., • Expertise in designing and developing comprehensive instructional materials, including course summary sheets, learning objectives, course outlines, storyboards, video scripts, job aids, quick reference sheets, and other supporting documents., • Ability to create online, interactive training materials in various formats, such as printable job aids, instructor-led (virtual and in-person), microlearning, videos, and eLearning courses., • Experience in developing and administering a variety of assessments and analyzing assessment data to evaluate instructional program effectiveness., • Strong understanding instructional design models (e.g. ADDIE, SAM)., • Proven ability to accurately track and document the progress, ensuring milestones and deadlines are met., • Strong collaboration skills, with the ability to work effectively with subject matter experts (SMEs), leadership teams, and learners., • Excellent written and verbal communication skills, with the ability to provide regular updates to stakeholders., • Ability to work collaboratively in a team environment and adapt to a hybrid work schedule, role is a hybrid position requiring in-office presence at least twice a week, with additional onsite time as needed based on role-specific and agency requirements. Desired Skills: • Bachelor's degree in Instructional Design, Education, or a related field., • Proficiency in using Workday for creating, managing, and delivering training programs. Experience in leveraging Workday's Learning Management System (LMS) capabilities to track learner progress, generate reports, and ensure compliance with training requirements. Ability to integrate Workday with other eLearning authoring tools and platforms to enhance the overall learning experience. Preferred Education, Experience, & Skills • Successful implementation of large-scale ERP transition to Workday solution., • Master’s degree in Instructional Design, Education, or a related field., • Knowledge of gamification techniques and how to apply them to enhance learner engagement and motivation., • Experience in creating multimedia content, including graphics, animations, and interactive elements using tools like Adobe Creative Suite(Photoshop, Illustrator, After Effects). Best Regards. Sara RG, DRS IT Solutions, Inc 28175 Haggerty Road, Novi, MI 48377 (C) 248-440-7600 EXT -4

$60 - $120/hourpayPythonRustGoLangFull-stackJAVANode.jsAndroid DevelopmentiOS DevelopmentAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Software Developer Job Type: Contract Location: Remote Job Summary: Join our customer's team as a Software Developer, where innovation, ownership, and technical expertise drive every project. You’ll collaborate with a dynamic and diverse team to design, develop, and deliver robust solutions using modern programming languages and full-stack technologies. If you are passionate about building scalable applications and thrive in a remote and communicative environment, we want to hear from you. Key Responsibilities: • Design, implement, and maintain scalable back-end and full-stack applications using Python, Rust, GoLang, Java, or Node.js., • Collaborate closely with cross-functional team members to deliver high-quality software solutions that meet evolving business requirements., • Write clean, efficient, and well-documented code, following best software engineering practices., • Troubleshoot, debug, and optimize existing codebases to improve performance and reliability., • Participate in code reviews, technical discussions, and architectural planning to drive continuous improvement., • Contribute to the full software development lifecycle, from concept and design to testing and deployment., • Maintain clear, concise, and thoughtful written and verbal communication across distributed teams. Required Skills and Qualifications: • 3+ years of hands-on experience in software development with one or more of the following: Python, Rust, GoLang, Java, Node.js, Android, IOS or full-stack development (backend or full-stack)., • Proficiency in building scalable, reliable, and maintainable software systems., • Experience working in remote, collaborative, and agile environments., • Expertise in modern development tools, version control systems, and CI/CD pipelines., • Strong problem-solving skills with keen attention to detail., • Excellent written and verbal communication skills, with a high standard for clarity and professionalism., • Self-driven, proactive, and able to work independently in a distributed setting. Preferred Qualifications: • Experience with cloud platforms such as AWS, GCP, or Azure., • Knowledge of DevOps principles and containerization technologies., • Background in mentoring or leading small engineering teams.

Job Description Lead a Team of Consumer Loan Reps and Mortgage Loan Originators! Seeking 4+ years' experience ensuring the application and origination activities associated with consumer loans and consumer real estate products, including first mortgages and HELOCs, are performed with excellence! Title: Retail Lending Sales Manager Position Status – Full-time Exempt Reports To: VP of Consumer Lending Pay information: $61,800 base + commission pay structure We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union (APCU) to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Retail Lending Sales Manager is responsible for the guidance, leadership, oversight, and operational aspects of consumer loans and consumer real estate products, including first mortgages and HELOCs. This role is responsible for ensuring that all application and origination activities are timely, accurate, and compliant with regulatory requirements and internal credit union policies Essential Duties and Responsibilities: Other duties may be assigned. • Adhere to and deliver on APCU Center Parc’s core values:, • Serve Exceptionally, • Commit to Better, • Find the Fun, • Invest in Integrity, • Follow the Numbers, • Go Forth and Conquer, • Protect with Passion, • Lead, mentor, and manage a team of Consumer Lending Representatives and Mortgage Loan Originators fostering a culture of excellence, outstanding member service, and continuous improvement., • Put measures in place to monitor the origination and follow up activities of the Consumer Lending Representatives and Mortgage Loan Originators, including the quality of their interactions with members and internal business partners., • Maintain a standard of excellence for the presentation of ancillary products and services, ensuring that proper consultative conversations are taking place with members, proper disclosures are presented to members, and members are fully aware and voluntarily decide whether pro or con, regarding their purchase of products and services., • Exercises personnel authority, including hiring and interviewing, completion of performance appraisals, and establishing business and learning objectives for each individual supervised., • Ensures satisfactory and timely resolution of member complaints, inquiries, disputes, and problems; Sets a standard for prompt action on the part of all supervised parties having impact on the member service experience., • Oversee the presentation and sale of Home Equity Lines of Credit (HELOCs) by licensed Consumer Lending Representatives and Mortgage Loan Originators., • Collaborates with the VP of Consumer Lending to align sales strategies with company goals, objectives, and member service standards and to identify opportunities for improvement in processes, procedures, software, and applications., • Maintains awareness of competitive trends, market trends, and rate trends that impact consumer lending activities., • Maintains up to date knowledge of the products and services offered by the credit union., • Accepts responsibility for keeping staff informed of operational, transactional, or procedural changes and the timely implementation of said changes into the operational processes and procedures for the department., • Works with a sense of urgency and advocates for swift resolutions to internal and external inquiries or complaints., • Effectively uses written and oral communication skills in daily correspondence and completion of tasks., • Maintains credibility and positive working relationships across all levels of employees, managers, and executives within the organization, • Adhere to the provisions of the Fair Credit Reporting Act (FCRA), Military Lending Act (MLA), Equal Credit Opportunity Act (ECOA), Truth in Lending Act (TILA), Fair Housing Act (FHA), the Universal Code (UCC), Regulation Z, Home Mortgage Disclosure Act (HMDA),RESPA, and any other state or federal regulation associated with the granting of credit that are applicable to this position., • Comply with all aspects of BSA/AML, OFAC, and Basel III regulations as they relate to this position., • Attend ongoing training as needed to maintain a prominent level of knowledge related to the position., • Occasional travel up to 10%; Occasional night or weekend work hours. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: • An associate’s degree in business, finance, economics, or related field. Two years of additional specific work experience in lieu of degree, • 4 years of specific work experience in a lending role, with a minimum of two having been in a supervisory capacity, • A bachelor’s degree in business, finance, economics, or related field, • 4 years of specific lending supervisory work experience within a Credit Union either in consumer lending or retail real estate lending Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 20 pounds. Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.

Unifi is the nation’s largest aviation services provider, with over 45K team members and a global footprint spanning over 240 airports in the U.S., Canada, the UK, Ireland, and continental Europe. We deliver reliable, high quality aviation services that support global travel and the world’s leading airlines. At Unifi, you’ll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.Unifi is the nation’s largest aviation services provider, with over 45K team members and a global footprint spanning over 250 airports in the U.S., Canada, the UK, Ireland, and continental Europe. We deliver reliable, high quality aviation services that support global travel and the world’s leading airlines. At Unifi, you’ll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do. We are seeking a results-driven and analytical HR professional to lead Performance Management, Organization Development (OD), and Learning & Development (L&D) initiatives. This role will focus on executing and continuously improving core talent processes, enhancing leadership capabilities, and leveraging data to drive organizational effectiveness. The ideal candidate is highly detail-oriented, strong in analytics (especially Excel), and able to partner effectively across functions to deliver high-quality, scalable HR solutions. This position reports to the VP, Talent Management. Key Responsibilities 1. Performance Management + Goal Setting - 50% • Manage the annual performance management cycle (goal setting, mid-year, year-end) across Operations and Corporate functions, • Develop communications, tools, and guidance to support employees, managers, and HR partners, • Ensure data accuracy, compliance, and timely completion of all performance processes, • Build and maintain dashboards and reports using advanced Excel and HR systems, • Analyze performance data to identify trends and generate actionable insights, • Partner with Compensation & Benefits to validate eligibility and alignment, • Serve as the primary point of contact for performance-related questions and escalations, • Provide timely and high-quality support to stakeholders 2. Talent Management – 25% • Support the design and implementation of a standardized job description framework and centralized repository, • Partner with business leaders to develop and update job descriptions across functions, • Ensure consistency, clarity, and compliance in all job documentation, • Coordinate cross-functional reviews and approvals (Legal, TA, Compensation, Operations), • Support the development on enterprise talent review and succession planning processes 3. Learning & Development (L&D) & Leadership Capability – 15% • Partner with Operations and L&D teams to support leadership development initiatives, • Help identify capability gaps and contribute to the development of program design, • Use performance insights to inform learning priorities, • Support rollout and tracking of leadership development programs 4. Strategic Initiatives & Continuous Improvement – 10% • Contribute to HR and organizational initiatives that drive business value, • Use HR metrics and business data to support decision-making, • Identify opportunities to improve processes and enhance employee experience, • Act as a change agent in supporting adoption of new processes and tools Qualifications & Experience • Bachelor’s Degree preferred or equivalent work experience, • 5–7 years of Human Resources experience preferred, • Advanced proficiency in Microsoft Excel (required) and strong skills in MS, • Preferred experience working with HRMS platforms (e.g., UKG or similar) Key Skills • Strong analytical and data interpretation skills, • Ability to identify and implement process improvements, • Effective stakeholder management and cross-functional collaboration, • Strong communication and presentation skills, • High attention to detail and strong process orientation, • Ability to understand business needs and align HR processes accordingly Additional Expectations • Maintains strict confidentiality and ensures data integrity at all times, • Utilizes HR metrics and business data to support informed decision-making, • Demonstrates flexibility in a fast-paced environment, • Performs other duties as assigned What Success Looks Like • Timely and accurate execution of performance management cycles, • Improved process efficiency and user experience, • High-quality, standardized job descriptions across the organization, • Effective support of leadership development initiatives, • Strong stakeholder trust and satisfaction #CB This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Particular functions, tasks, and requirements may vary or be added depending upon the location and operational requirements. This document does not represent a contract of employment, and the company reserves the right to change this job

Consultant – Accounting Advisory Our consultants work as part of a team with other CFGI professionals, Big 4 auditors, and client management on all facets of the engagements, including analyzing financial information, interviewing client management, identifying key issues, report writing, participating in meetings, and developing a strong relationship with client management. Take ownership of your career at CFGI: · Gain exposure to a wide range of industries and/or projects. · Make a true business impact with your clients. · Own projects from start to finish. · Experience client interaction and thrive in a client-facing role. · Be consistently challenged and learn through a collegial environment created from top tier experts hired within the firm. · Enjoy the flexibility of office/remote/client site work locations (engagement specific). · Create your own path. · Enjoy what you do! What you might expect: · Preparation of operational due diligence for complex transactions (i.e. – acquisitions and divestitures, stock offerings, debt raises, IPO’s). · Accounting projects focused on carving out business units/subsidiaries. · Integration with client’s internal staff as a subject matter expert when it comes to operational senior accounting tasks or overall financial team support. · Preparation of financial and regulatory information in accordance with SEC and regulatory requirements (i.e. – 10K’s, 10Q’s, S-1 and S-4 filings, audit coordination). · Research & documentation projects related to new ASC accounting standards. · Process improvement projects and implementation of changes. Who you are: · An undergraduate degree in Accounting – CPA and/or MBA combined with solid accounting experience will be considered in lieu of a degree in Accounting. · Two to five years of experience in public accounting and/or industry accounting/finance with a minimum of two years at a Big 4 firm (Deloitte, EY, KPMG, or PwC). · Excellent interpersonal, written, and oral communication skills with an ability to assimilate easily into teams. · Strong technical skills and a working knowledge of U.S. GAAP and SEC reporting. · Effective analytical and critical thinking abilities. · Entrepreneurial nature, self-motivated, ethical, and dependable. · High energy with commitment to quality client service. CFGI is dedicated to offering our employees strong and inclusive total compensation packages. Offer packages are based on several factors, such as the specific role and level being hired for, location, as well as the individual's skills, experiences, and qualifications. The good-faith estimated base salary range for this position is: $95,000 - $110,000. In addition to the base compensation, CFGI offers a competitive benefits package and various bonus programs and incentives, based upon an individual’s level and overall work performance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Director of Cyber Delivery and Operations Location: Remote, US-based. US Citizenship required. No third party recruiters, please. The Director of Cyber Delivery & Operations is responsible for leading Cyber Delivery & Operations as a business function, including ownership of delivery quality, client outcomes, team performance, and contribution to revenue growth. This role requires operating with a business-owner mindset, balancing delivery excellence, team performance, and commercial outcomes. Key Requirements: Business & Operational Ownership • Accountable for delivery outcomes, including quality, margin, and client satisfaction, owns both successes and failures, • Demonstrated ability to proactively identify and resolve delivery risks, rather than reacting or escalating late ○ Establishes a culture of ownership and accountability across teams, minimizing dependency on escalation paths, • Contribute to and support revenue growth through account expansion and solution development, • Establish and track KPIs/KRIs across delivery, client experience, and team performance, • Drive forecasting, staffing strategy, and utilization management, • Makes clear, timely decisions with incomplete information, while maintaining alignment across stakeholders Broad understanding across cybersecurity domains with demonstrated depth in one or more of the following: • Governance, Risk, and Compliance (GRC)*, • Cyber resilience (incident response, crisis management, disaster recovery, continuity planning)*, • Cloud security (AWS, Azure, GCP)*, • Application and Cloud security*, • Identity and access management*, • Network and infrastructure security, • Data protection and privacy, • Threat management and detection engineering (* Strong domain depth preferred) Experience integrating AI-enabled capabilities into cybersecurity programs (e.g., automation, analytics, governance, developer enablement). Deep technical AI/ML development experience is not required. • Able to operate and build teams, services, and BU’s at scale to include:, • Building and scaling teams (multi-manager environments preferred), • Operating in consulting or services organizations with delivery and revenue accountability, • Establishing repeatable delivery models, playbooks, and governance structures Executive Leadership & Organizational Influence • Demonstrated ability to operate as a unifying leader across teams and stakeholders, aligning competing priorities without creating friction or silos, • Proven experience building trusted relationships with executive leadership, grounded in transparency, accountability, and consistency, • Ability to navigate complex organizational dynamics without escalation, deflection, or reliance on positional authority, • Track record of developing leaders and empowering teams, rather than centralizing decision-making, • Demonstrates low-ego leadership, prioritizing team and organizational success over individual recognition, • Deep familiarity with frameworks: NIST CSF, NIST 800-53, ISO 27001, CIS Controls, Zero Trust, MITRE ATT&CK, CMMC, SOC2, • Proven success leading and delivering large, cross-domain security programs, • Strong executive presence with the ability to influence and communicate with CxOs and Boards., • Relevant certifications (CISSP, CISM, CCSP, SABSA, TOGAF, or AI/ML certifications) strongly preferred., • Prior experience with Big 4 companies or consulting is a plus., • Demonstrated experience with account expansion through high-quality delivery and client satisfaction, • Demonstrated success in roles with increasing scope of organizational responsibility, not just depth of technical or delivery contribution Years of Experience: • 15+ years of progressive delivery experience in cybersecurity, IT risk, or information assurance, • 7–10 years in leadership roles, including board-level or executive stakeholder engagement. Client-Facing Responsibilities • Deliver billable cybersecurity leadership and advisory services, including potentially acting as interim/fractional CISO for clients (~25–35% billable, focused on high-value leadership and advisory engagements rather than task-level execution), • Integrate AI-enabled security capabilities into client-facing delivery (e.g, advisory/assessments, threat detection, SOC automation, anomaly detection, adversarial AI defenses)., • Align client programs with recognized frameworks (NIST, ISO, CIS Controls, Zero Trust, MITRE ATT&CK, CMMC)., • Support business development through solution design, client presentations, RFP/RFI contributions, and executive-level relationship building. Leadership & Practice Development, • Define and evolve our cybersecurity Delivery & Operations strategy and organization, • Mentor and grow a team of cyber practitioners, fostering expertise in advisory, digital resilience and AI-enabled security., • Collaborate across practices (cloud, AI/ML, data, digital engineering) to build integrated client offerings., • Drive delivery excellence and repeatability with reusable playbooks, reference architectures, and governance models., • Drive thought leadership within the cybersecurity team (e.g., brown bags, technical IP, speaking engagements, etc.), • Drive continuous improvement initiatives (automation, tooling, AI augmentation), • Establish clear delivery KPIs and reporting across all engagements, • Improve delivery consistency and client satisfaction scores, • Build repeatable delivery models and accelerators What Success Looks Like, • Strengthen alignment between delivery and business development, • Mentor and elevate leadership bench within the team, • Establish a high-trust, low-friction operating environment across delivery teams and leadership, • Reduce delivery escalations through proactive alignment, clear ownership, and strong communication rhythms, • Successfully transitions the team from reactive delivery to a proactive, structured, and scalable operating model Certifications (Required or Nice to Have) Software Platform Knowledge Familiarity with leading cybersecurity tools including (but not limited to): Qualys, Tenable, Sailpoint, Wiz, Crowdstrike, Snyk, Veracode, Okta, Axonius, AI Cyber tools Expected Travel (Client and Internal) • Expected travel 25%-30% for internal and client meetings (as needed)

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Executive Customer Care Supervisor plays a pivotal leadership role in guiding and empowering our global customer care team. This position is responsible for delivering operational excellence, elevating the customer experience, and driving team performance across multiple markets. The ideal candidate brings a strong track record in supervisory leadership, performance management, and process optimization, combined with a passion for delivering exceptional service. This Full-Time position may require weekend, holiday, daytime, and/or evening hours. The hours for this role will be Wednesday - Sunday, 2:30PM - 10:30PM. This role will begin as in-office 5 days per week for the first 3-6 months and then will shift to in-office 3 days per week to ensure cross-functional collaboration. What You'll Do: • Lead, mentor, and coach a high-performing team of customer care representatives to consistently exceed service and performance targets., • Monitor and analyze team metrics, including customer satisfaction (CSAT), service-level agreements (SLAs), and contact quality, implementing improvement initiatives as needed., • Resolve escalated customer issues (executive level) with a focus on timely resolution and customer satisfaction., • Partner with cross-functional teams to optimize processes, drive operational efficiency, and enhance the overall customer journey., • Maintain accurate and up-to-date records of customer interactions, feedback, and resolutions in the company CRM system., • Conduct regular team meetings to communicate objectives, share insights, and reinforce performance expectations., • Foster a culture of accountability, collaboration, and continuous development within the customer care organization., • Support agent growth through structured coaching, personalized feedback, goal setting, and professional development planning., • Leadership: Inspire and empower team members to achieve strategic goals and deliver exceptional customer experiences., • Performance Management: Set, monitor, and analyze key performance indicators (KPIs) to drive continuous improvement and business results., • Communication: Demonstrate excellent verbal and written skills to convey clear, concise information across global teams., • Problem-Solving: Utilize analytical skills to identify challenges, determine root causes, and implement effective solutions., • Customer Focus: Champion a customer-centric mindset in all operational and strategic decisions., • Team Building: Cultivate a collaborative, inclusive environment that encourages engagement and accountability., • Adaptability: Thrive in a fast-paced, dynamic environment with shifting priorities., • 3+ years of experience in customer service or a related field., • 1+ years of supervisory or leadership experience in customer service., • Strong verbal and written communication skills., • Proficiency in Microsoft Office and CRM systems., • Ability to multitask, prioritize, and perform in a performance-driven culture., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions., • Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base pay is one component of StubHub's total compensation and competitive benefits package, which includes 401(k), paid time off, paid parental leave, and comprehensive health benefits. Base Range$65,000—$65,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job ID: 520050 CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes. Job Summary With the aspiration to position CRH as the best in class partner in the Construction Value Chain when it comes to innovation and sustainability, the Group Innovation team is responsible for developing and implementing across the company an Innovation Model that enables resilience, durability, and value creation through changing business, societal, and investor contexts by leveraging our capacity to partner with key stakeholders to innovate and foster sustainable value for all our stakeholders. That innovation model spans from the fostering of opportunities, ideating possible solutions to address them and conducting the development work to implement them in the businesses, with value creation and growth as main drivers in mind. The Senior Manager, Alliances & Innovation is responsible for building, connecting, and orchestrating a dynamic ecosystem of external partners across the construction value chain. This role identifies, develops, and manages strategic alliances that accelerate CRH’s innovation agenda and sustainable growth. By fostering strong relationships with key players -- designers, contractors, owners, technology providers, and industry bodies -- the Senior Manager ensures CRH’s innovation capabilities are tightly linked to evolving market needs and opportunities. The role acts as a connector and integrator, translating market signals and customer insights into actionable partnerships, and mobilizing cross-functional teams to deliver measurable impact from pilot through to scale. Job Location This role is based at our corporate office in the Perimeter area of Atlanta, GA – hybrid work schedule Job Responsibilities • Build, connect, and manage a robust ecosystem of external partners across the construction value chain, including designers, contractors, owners, technology providers, and industry bodies, to accelerate CRH’s innovation and solutions agenda., • Develop and implement a structured alliance program: define the vision, engagement model, governance, and performance metrics for CRH’s innovation alliances., • Identify, evaluate, and prioritize new collaboration opportunities that align with CRH’s strategic objectives and market needs; craft clear business cases and partnership theses., • Lead the end-to-end lifecycle of alliances and strategic collaborations: from initial outreach and due diligence, through negotiation and agreement, to pilot execution, scaling, and replication across the enterprise., • Serve as the primary relationship manager for key partners, ensuring mutual value creation, clear communication, and proactive issue resolution., • Convene and orchestrate cross-functional teams (Innovation, Solutions, Strategy, Ventures, OpCos) to deliver on alliance objectives, ensuring alignment and accountability at every stage., • Track and report on relationships/project performance, using data-driven insights to recommend acceleration, adjustment, or discontinuation of initiatives., • Prepare and present strategic analyses and recommendations to senior leadership, articulating the financial and strategic rationale for partnership decisions., • Act as a connector and integrator, translating market signals and customer insights into actionable partnership opportunities and mobilizing internal resources to deliver measurable impact., • Foster a culture of collaboration, knowledge sharing, and continuous improvement within the innovation ecosystem, ensuring best practices and learnings are captured and scaled across CRH., • Represent CRH externally in industry forums, conferences, and partner meetings, enhancing the company’s reputation as a trusted, forward-thinking innovation partner. Job Requirements • Alliance Lifecycle Expertise: Demonstrated experience managing the full lifecycle of alliances and strategic partnerships, including opportunity identification, due diligence, negotiation, execution, and scaling, with a strong track record of setting clear objectives, defining and tracking partnership KPIs, managing joint workplans, and ensuring delivery of measurable outcomes for all parties., • Technical Acumen: Strong understanding of construction methodologies, materials, and emerging trends; able to engage credibly with technical and commercial stakeholders., • Ecosystem Builder: Brings a strong network of industry relationships and a proven ability to leverage those connections to design, implement, and evolve structured partnership programs and ecosystems that deliver measurable business impact., • Relationship Management: Skilled at building and sustaining productive, trust-based relationships with a diverse set of external partners and internal stakeholders., • Cross-Functional Leadership: Effective at convening and orchestrating cross-functional teams, driving alignment, and ensuring accountability across business units and functions., • Strategic Thinking: Able to synthesize market signals, customer insights, and business objectives into actionable partnership strategies and business cases., • Analytical & Data-Driven: Uses data and performance metrics to track, evaluate, and optimize partnership and program outcomes; comfortable preparing and presenting strategic analyses., • Communication & Influence: Excellent communicator, able to convey complex ideas clearly and persuasively to senior leadership, partners, and cross-functional teams., • Change Agent: Comfortable navigating ambiguity and driving change in a matrixed, multicultural environment; resilient and adaptable in the face of shifting priorities., • Commercial Acumen: Understands financial drivers, value creation, and risk management in partnership contexts; able to negotiate and structure agreements that deliver mutual benefit., • Continuous Learner: Curious and proactive in seeking out new innovations, best practices, and opportunities to advance CRH’s innovation and sustainability agenda., • Bachelor’s degree in engineering, construction management, or a related technical field; MBA or master’s degree preferred., • Professional industry accreditation preferred, • 8 or more years of progressive experience in construction execution, strategic partnerships/alliances, or strategic business development., • Demonstrated track record of managing the full lifecycle of alliances and partnerships, from opportunity identification and due diligence through negotiation, execution, pilot, scaling, and replication., • Strong technical acumen and familiarity with construction methodologies, materials, and industry trends., • Experience working autonomously and proactively in complex, matrixed organizations, with a proven ability to deliver results with minimal supervision., • Proven ability to manage multiple external and internal stakeholders, including consultants, vendors, and cross-functional teams., • Experience presenting to and influencing senior leadership, with strong communication and analytical skills., • Ability to navigate diverse business environments and build relationships across geographies; international and/or multicultural experience a bonus. What CRH Offers You • Highly competitive base pay, • Comprehensive medical, dental and disability benefits programs, • Group retirement savings program, • Health and wellness programs, • An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Job ID: 523013 CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces. Position Overview As a Delivery Manager, you are a high-impact senior leader responsible for the end-to-end execution and quality of our Commercial and Construction application portfolio. This portfolio includes many of the critical platforms that run our business such as our Point of Sale systems and Construction and Project Management tools. In this role you will lead the charge in turning product vision into reality. Partnering with Product Managers and Value Stream Owners, you will help shape the strategy for your applications and then translate product roadmaps into clear, well groomed backlogs, that your teams will execute. You are responsible for ensuring projects and new releases are delivered on time and on budget in a way that delivers the intended business value. You will lead, mentor, and develop your teams. You are responsible for optimizing workflows, removing roadblocks, and fostering a culture of accountability and performance. You will also modernize and enforce best practices across Agile delivery, project management, solution engineering, testing, change management, and IT support. You will serve as a change agent, constantly refining processes to increase velocity and reliability. Key Responsibilities (Essential Duties and Functions) Strategic Value Delivery • Roadmap Execution: Partner with Product Managers and Business Sponsors to translate vision into actionable roadmaps and well-groomed backlogs., • Portfolio Oversight: Drive the end-to-end delivery of the Commercial and Construction application portfolio, ensuring projects meet timeline, budget, and quality standards., • Stakeholder Partnership: Proactively build and maintain strong relationships with business leaders, serving as a trusted advisor to ensure IT delivery aligns with evolving departmental goals., • Customer-Centric Focus: Prioritize customer satisfaction by establishing feedback loops and ensuring application performance directly enhances the end-user experience., • Business Alignment: Develop business cases and success metrics (ROI, P&L) to ensure technical outputs deliver tangible business value., • Talent Management: Recruit, hire, and mentor high-performing delivery teams; manage resource allocation and capacity planning across multiple streams., • People Growth: Foster a culture of accountability and high engagement through active coaching, performance reviews, and career development planning., • Resource Optimization: Ensure that the time and skills of resources are utilized effectively., • Process Modernization: Act as a change agent to mature Agile practices, improve release predictability, and increase team velocity., • Operational Efficiency: Identify and remove delivery roadblocks; advocate for automation over manual processes to enhance reliability., • Quality & Governance: Enforce best practices across solution engineering, testing, and change management while ensuring alignment with Enterprise Architecture standards., • Stakeholder Management: Serve as the primary point of escalation for delivery risks, proactively managing scope, dependencies, and communication across the IT organization., • AI & Tool Innovation: Evaluate and implement emerging technologies, including AI-driven development tools and advanced automation, to streamline workflows and improve team effectiveness. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education/Experience • 7+ years with SAP or equivalent ERP implementation in a multi-national company., • Multiple complete cycles of systems implementations, • Computer Science Degree and PMP (Project Management Professional) or equivalent experience., • 5+ years of communicating with Senior level executives, • Solid understanding of a Shared Service environment for Financial applications Work Requirements • 10 years of Innovation Management, IT Project Management or IT Management, • 5+ years experience Business Process Change with Financial System impact, • 5+ years experience with continuous improvement of Information Technology General Controls and or SOX controls., • Scrum or Agile qualifications are essential, • Proven track record of delivering Projects in complex software & infrastructure, • Exposure to cloud computing and migration to the cloud would be advantageous Knowledge/Skill Requirements • Excellent verbal, written and analytical skills with the ability to actively listen and effectively understand concerns, • Excellent customer service skills combined with the ability to solve problems, • Attention to detail and strong analytical skills, • Ability to multi-task, prioritize issues and monitor progress., • Ability to work in a team environment., • Understanding of business processes in a heavy building material and Construction organization., • Demonstrates the ability to develop alternative solutions to problems and recommend the best solution for the business., • Ability to interface and communicate effectively with non-technical personnel, administrative users, staff, as well as professional Information Technology Staff, • Ability to work in a multi priority environment., • Exceptional Stakeholder Engagement and Communications skills, with the ability to explain complex technical challenges in a simple and effective manner, • Ensure that engagements are managed to completion and customer satisfaction remains high, • Must be able to build and motivate high performing teams, leveraging their talents to deliver significant projects successfully, • Strong analytical skills needed to identify technical dependencies, risks, issues and constraints, • Able to lead and motivate others and guide them to solve problems, • Work well under time pressures, agility in dealing with changing priorities, • Excellent written and verbal communication skills (English), • Demonstrate senior principles, leading by example in terms of work ethic and professional attitude, • Team player, who strives to maximize team and departmental performance Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Able to communicate with others by telephone and in person, • Able to utilize a computer for word processing, email communication, and preparation of documents and presentations., • May require sitting for extended periods of time Work Environment • Usually, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet, • The position may require travel up to 20 - 25%, • The position may require work outside of normal business hours The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What CRH Offers You • Highly competitive base pay, • Comprehensive medical, dental and disability benefits programs, • Group retirement savings program, • Health and wellness programs, • An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

TekStream Solutions has an immediate need for an IT Service Desk Manager in Atlanta, GA. This is an on site, full-time opportunity (Monday-Friday, 8:30 am -5:00 pm in Atlanta, GA - College Park Area). The IT Desktop Support Manager will provide Operational Oversight over a team of On Site Service Desk Associates at the client site. Key Responsibilities: • Provide Operational Oversight, ensuring daily operations of the support team run smoothly at the client site., • Monitor agent performance, SLA adherence, and service quality., • Serve as the point of escalation for high priority incidents., • Provide onsite training, supervision, coaching, and support to MSP support agents., • Manage shift schedules and timekeeping., • Conduct regular performance check-ins with Technical Analysts., • Act as a liaison between the MSP and the client., • Communicate updates, outages, and service disruptions clearly and promptly., • Represent the MSP in meetings and status updates with the client., • Track and report on team KPIs (ticket volume, resolution time, etc.)., • Identify trends and make recommendations for improvement., • Prepare and present operational reports to leadership., • Enforce adherence to SOPs and best practices., • Implement continuous improvement of service delivery., • Provide technical oversight and guidance on standard tools, systems, and troubleshooting techniques., • Support the team in resolving complex issues., • Ensure all support activities are appropriately documented in the ticketing system., • Ensure compliance with client security policies and access controls., • Monitor equipment usage and data handling in alignment with standards. Qualifications: • 8+ years' experience technology support in a large-scale enterprise environment, preferably in person., • 5+ years' experience supporting Mac and Windows Endpoints, • 5+ years' experience utilizing a ticketing system, • 3+ years experience providing leadership, supervision, and management over a team of in-person IT Service Desk agents., • Experience with Managed Service Providers (MSPs) with an understanding of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)., • Excellent Communication Skills., • Excellent Managerial Skills., • Excellent Technical Skills in supporting both Mac and Windows environments and laptop/mobile device configuration., • Certification(s) preferred: Apple Certified Support Professional, Microsoft Security, Compliance, and Identity Fundamentals, CompTIA A+ Certification.

Job Overview The General Manager is responsible for driving strategic sales and leveraging parts expertise to lead customers to the best heavy-duty solutions. The General Manager is also responsible for driving and coordinating all wholesale and retail activities, leading a team of up to 30 and managing the overall performance including profit and loss, equipment, personnel administration, safety, facilities, and work schedules. It is the General Manager's objective to meet or exceed the annual budget and inventory goals while fulfilling the customers' expectations for product availability and service. Core Functions Branch Operations • Implement and hold team accountable to follow standard operating procedures (SOPs) that improve efficiency, cost-effectiveness, quality control and customer satisfaction, loyalty and retention., • Identify potential risks and/or barriers in operations, then work collaboratively with leadership to implement long-term sustainable solutions., • Serve as the safety coordinator for the branch and first-point-of-contact for the safety team., • Ensure weekly safety lesson is disseminated to all branch personnel., • Conduct monthly safety inspection and daily safety walks., • Attend monthly safety committee zoom meeting., • Work closely with the corporate inventory control team to implement standardized inventory control processes at the branch and raise challenges and barriers., • Regularly execute cycle counts and annual inventory as directed by the corporate inventory control team., • Develop and execute strategic plans to achieve sales targets and expand our customer base., • Create and manage sales plans and budgets based on forecasts for the branch, then monitor, adjust and report on as necessary., • Stay informed about market trends, competitor activities, and customer needs., • Support local sales personnel through fostering relationships with current and new customers to drive customer acquisition and retention., • Establish trust by engaging with customers to determine sales needs – beyond just immediate needs – to uncover future needs and expansion opportunities., • Consistently deliver a high-level customer service by building relationships to increase sales and maintain a professional industry network., • Continually grow technical, product, application and market knowledge of parts essential to the heavy-duty vehicle aftermarket., • Consistently exhibits HTI’s core values and servant leadership style., • Directs employee’s work through technical and managerial expertise., • Communicates, advises and reinforces change management efforts with employees., • Sets and communicates vision for their team to produce profitable business results and achieve high performance which includes overall and daily goals. Provides clarity on goals as necessary., • Supports the team by solving complex problems and making substantial decisions that impacts them., • Responsible for handling all employee grievances, incidents, conflict management and emergency situations., • Places an emphasis on employee engagement and retention to boost productivity and performance and reduce employee turnover., • Oversee the employee life cycle which includes hiring, development, engagement, retention and separation., • Responsible for managing and approving employee leaves and time cards, as well as reinforcing timekeeping and attendance requirements with employees., • Participate in defining roles within the team to support the Value Creation Plan and track key performance indicators (KPIs) for each role to review on a regular cadence and in annual reviews., • Strategize with other leaders on ideal career paths within the function and preparing a succession plan for each role., • Understand team member’s career goals and support them in achieving the career path they wish to follow., • Participate in the development of a training program for the team for specific roles and behavioral skills training., • Encourage and foster a collaborative work environment within the team and between the team and other departments., • Lead teams to develop reliable processes and procedures that produce results. Competencies and Qualifications • Associate’s or Bachelor’s degree in operations, business or inventory control, OR 5-7 years of operations experience., • Previous leadership experience is preferred., • Expert knowledge of heavy-duty truck and trailer equipment and industry., • Proficient in Microsoft Office Suite products with ability to conduct database tasks in Excel., • Experience with an enterprise resource planning (ERP) system preferred., • Proven success in meeting and exceeding inventory control KPIs., • Previous success in continuous process improvement., • Excellent verbal and written communication skills., • Ability to provide personable and professional customer service., • Strong analytical, critical thinking and time management skills., • Strong active listening and strategic influencing skills., • Demonstrated ability to build strong relationships with all levels of internal and external personnel., • Must be able to lift/carry 50 lbs. infrequently., • Affordable Medical, Dental, and Vision Insurance, • 401(k) + Company Match!, • Life Insurance/Accidental Death/LTD – Company Paid, • Supplemental Life Insurance, • PTO after 30 days, • Paid Holidays after 30 days, • Parental Leave after 6 Months of Hire, • Employee Assistance Program (EAP), • Employees are eligible for benefits the 1st of the month after 60 days

Job Description This position can be Remote or Hybrid. Hybrid requires the candidate to be available to work in person in our Atlanta office. We come in 3 days per week, but support flexibility as needed. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not currently able to sponsor work visas. “High-Fiver” Wanted: Senior Customer Success Specialist Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited when you help a client out of a tricky problem that you high-five the person next to you? If so, you are exactly who we are looking for. We are seeking a talented and dedicated Senior Customer Success Specialist to join our high-performing team and contribute to the continued growth of our dynamic company. About AMP (An NCS Company) AMP is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry after. AMP is a division of National Carwash Solutions (NCS). NCS has grown to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth. Our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow. What are we looking for? You will be responsible for working closely with our enterprise-level clients to ensure their success on our platform! Here’s what that entails: Team Leadership • Lead and mentor junior customer success specialists in account management and client-facing roles and responsibilities., • Establish a strong working relationship with key customer contacts across enterprise-level accounts, • Oversee the team’s review of the company’s current state operations and identify potential issues and risks to the onboarding process, • Analysis and preparation of the customer’s current data from other platforms to prepare it for import into the AMP system, • Development of onboarding project plans, including hardware order tracking, • Meet regularly with the customer throughout the pre-launch phase, • Oversee the setup and configuration of the new customer’s AMP platform, • Establish and execute a go-live project plan, • Once live, monitor performance and expedite issue resolution, • Solicit customer feedback and address any issues or gaps, • Ongoing account management and consulting, • Serve as the key point of contact for the customer and liaison to the rest of the team, • Lead/support regular customer touchpoints to track ongoing items and ensure mutual success, • Proactively review and analyze customer data to identify examples of good use cases and areas for improvement, • Take ownership of the customer’s AMP platform, • Monitor customer support requests and own escalations and resolutions, • Navigate difficult client situations, including invoice payments, contract enforcement, and delivery/onboarding delays, • Notify the customer of new features and recommend how to best leverage them, • Manage customer feature requests and other needs outside of tech support, • Continuously evaluate and improve customer-facing documentation and support processes, • Bachelor's degree, • 5+ years of experience in a similar role, • Comfortable analyzing data in Excel and presenting concepts in PowerPoint, • Passion for problem-solving, • Exceptional logic skills and attention to detail, able to pick up complex topics and develop solutions on the fly, • Comfortable presenting your insights internally and externally, • Able to make strong connections quickly and instill confidence, • Ability to stay focused and organized while managing multiple projects and toolsets, • Ability to effectively manage large accounts with 50-100 site locations, • Exceptional writing and communication skills, • Experience working under pressure and balancing the demands of multiple stakeholders, • Comfortable leading training sessions, large meetings, and difficult conversations, • Consulting background, • SQL, • Experience working with Power BI or other data visualization tools We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We’re dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way. Benefits you deserve: • Highly competitive salaries, • Potential equity interest in a rapidly growing company, • Generous PTO policy and holiday schedule, • 401(k) plan with company matching, • Located at Atlanta Tech Village, the 4th largest tech space in the US, • World-class engineering team with an incredible track record, • Team-building events, outings, and hackathons, • State-of-the-art workspace and hardware, • Strong focus on community service and volunteering #LI-Remote

Job Description Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C. We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us! Atlantic Pacific Companies, one of the Southeast's fastest-growing multifamily investment firms, is seeking an experienced and highly motivated Asset Management Associate to join our team. This position reports directly to the Senior Vice President of Asset Management and will support the oversight of an affordable housing / LIHTC portfolio across the Southeast and Mid-Atlantic regions. Job Description The Asset Management Associate will serve as a key member of the Asset Management team, supporting the financial performance and execution of business plans across a multifamily affordable housing portfolio. This role offers the opportunity to contribute to portfolio strategy while gaining hands-on experience in asset-level execution and performance optimization. Key Responsibilities • Support financial performance and business plan execution for a portfolio of affordable/LIHTC assets, • Partner closely with property management teams to monitor operations and drive performance improvements, • Assist in the coordination and oversight of capital improvement projects, • Analyze market conditions and evaluate asset positioning within competitive sets and submarkets, • Prepare reports and presentations for capital partners and senior leadership, • Assist in the development, management, and oversight of annual operating budgets, • Bachelor's Degree, • At least four years of commercial real estate experience, with an emphasis on multi-family and asset management., • Strong leadership skills with the ability to execute complex tasks in a team environment., • Solid analytical skills with a high proficiency in Excel, • The ability to multi-task and meet deadlines We are passionate about what we do and are committed to building strong communities while delivering exceptional results. If you enjoy challenges, collaboration, and making an impact, we encourage you to apply. For more information, please visit Our Website Follow Us: Facebook LinkedIn Twitter Atlantic Pacific Companies is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions #LI-SB1

Job Description Job Summary: Are you passionate about delivering exceptional service and building lasting relationships? As a Customer Service Representative (CSR) at Bankers Fidelity, you’ll be a key player in driving customer satisfaction and fostering loyalty. In this role, you’ll have the opportunity to work closely with agents, policyholders, and providers, understanding their needs and offering personalized solutions to ensure their satisfaction. Your primary focus will be managing inquiries, resolving issues, and creating seamless customer experiences with professionalism and care. You’ll use your communication skills and in-depth product knowledge to navigate complex requests and contribute to our company’s mission of providing outstanding service. We’re looking for someone who thrives in a fast-paced environment, has a proactive mindset, and is committed to continuous growth and improvement. If you’re a problem-solver with a passion for helping others, we’d love to have you join our team! Key Responsibilities: Essential duties and responsibilities include but are not limited to the following: • Customer Inquiries Management:Respond promptly to calls, emails, and messages from agents, policyholders, and providers, addressing their questions, concerns, and requests., • Issue Resolution:Investigate, resolve, and follow up on customer complaints or issues to ensure a positive outcome and satisfaction., • Product Knowledge Application:Leveragecomprehensive knowledge of the company’s products and services to provideaccurateinformation and offer tailored solutions to meet customer needs., • Relationship Building:Develop andmaintainstrong relationships with customers and stakeholders to foster loyalty and satisfaction., • Proactive Communication:Proactively reach out to customers to ensure their needs arebeing met, offer support, and keep them informed of any updates or changes., • Collaboration with Teams:Work closely with other departments and teams to ensure seamless customer experiences and to resolve issues efficiently., • Documentation and Record Keeping:Accurately document customer interactions, requests, and resolutions in the company’s system,maintainingorganized and up-to-date records., • Continuous Learning:Stay updated on product offerings, company policies, and industry trends to improve service delivery and personal performance., • Fast-paced Environment Adaptability:Effectively manage multiple tasks and prioritize customer needs whilemaintaininghigh standardsof service in a dynamic work environment., • High school diploma or equivalent; completion of related college courses preferred., • Customer Service Excellence:Ability to provide exceptional customer service by understanding policyholder needs, addressing concerns promptly, and ensuring a positive customer experience., • Communication:Strong verbal and written communication skills to convey information clearly and effectively to policyholders and providers., • Empathy and Patience:Demonstratedability to empathize with policyholders and providers, showing patience and understanding in all interactions., • Problem-Solving:Aptitude foridentifyingissues, evaluating options, and implementing effective solutionsin a timely manner., • Attention to Detail:Keen attention to detail to ensure accuracy in handling customer inquiries., • Industry Knowledge:Up-to-date knowledge of Medicare Supplement and AncillaryinsuranceStandards., • Technical Proficiency:Familiar with customer service software, databases, and other relevant tools to manage customer interactions and records., • Time Management:Ability to handle multiple tasks efficiently, prioritize work, and manage time efficiently in a high-volume environment., • Adaptability:Flexibility to adapt to changing industry trends, companypoliciesand policyholder needs., • Team Collaboration:Capability to work collaboratively with colleagues and other departments to achieve common goals and ensure seamless service delivery.

Job Description PURPOSE OF THE POSITION: The PAC Commercial Sales Coordinator supports the North American PAC business by managing our dealer networks and sales team through business health analysis, product information accuracy and marketing material distribution. This motivated problem solver will oversee monthly dealer wholesale orders, new dealer on-boarding, product accuracy, product positioning and product pricing. This person will be the key point of contact for dealers supporting a Multi-Million Dollar a year business. Please note: This role requires the post holder to have the ability to travel and work independently. MAJOR RESPONSIBILITIES: This is not a complete list of responsibilities • Core Responsibility, • To increase the Retail turn on Triumph Parts, Accessories, Clothing and Lubricants through our Dealer network and North American Sales team, • Work in conjunction to support Triumph UK PAC Department to integrate and execute all Global PAC programs, • Support the North American sales team daily, • Support the North American marketing and press relations team, • Improve Dealer support and communication on everything PAC, • Manage dealer network PAC sales performance on a monthly basis (Wholesales and Returns), • Enter monthly dealer orders in TOL, • Manage dealer inventory and sales reporting to ensure 100% reporting, • Monitor dealer inventory levels through the Aftersales Management Platform, • Monthly dealer performance tracking: identify key opportunities for dealer level improvement (top seller report, top selling items, top potential growth dealers and biggest opportunity items), • On-boarding new dealers and troubleshooting current dealer issues to improve wholesale and retail sales, • Working with key dealers to analyze inventory and retail opportunities, • Ensure most accurate and up to date product information and most affective messaging across multiple platforms both dealer and consumer facing, • Proofing orders and marketing information for accuracy, • Entering and maintaining product information in internal database, • Update and maintain electronic parts catalog with new product, • Create and update merchandise guidelines for dealer network, • Build Planograms, • Maintenance of showroom & samples, • Product Benchmarking- Price Spec, competitive analysis document, • Research competitor product and pricing, • Create trend reports by researching and reviewing current industry trends, • Attend events and document latest trends, • Marketing Point of Purchase (POP) material management across PAC:, • Provide feedback on POP plan based on dealer driven needs, • Assist in forming key strategic partnerships focused on liquidating aged inventory and extending our retail channels, • Knowledge, • Excellent working knowledge of latest market practices and benchmarking how other organizations do similar things in order to achieve improved processes, services and products, • Strong track record of organizing and coordinating a range of planning, budgeting and reporting activities with varying deadlines., • Experience in budgeting and basic financial management (e.g input into management accounts, creating and updating sales forecasts)., • Understanding and proven record of marketing and merchandising in a retail environment from concept to implementation., • Proven record creating marketing collateral can include (imagery, Point of Purchase displays, product placements and seasonal displays) across multiple channels (Social, eCommerce, Consumer and email)., • Proven experience of achieving results in a team environment and managing customer expectations appropriately, • Ability to understand technical product details, • Skills, • Ability to take a data driven approach to dealership problems, • Ability to multitask in a team-oriented environment and think outside of the box, • Highly organized and deadline oriented with an ability to prioritize, • Strong Computer Skills- specifically Excel, Word and Power Point, • Ability to manage relationships across a large dealer network, • Ability to coordinate PAC integration at Motorcycle events (Samples, marketing material and potential on site set up guidance), • Excellent customer service skills, • Excellent communication skills, both written and verbal, • Abilities, • Required to travel to dealers, variety of customer and industry related events, both domestically and internationally ~ 20 – 25%, • Ability to merchandise Triumph Dealership to meet Triumph PAAC requirements, • Ability to multitask in a team-oriented environment and think outside of the box, • Ability to move all Triumph motorcycles at events or within the Triumph office, • Keep the designated PAC areas (showroom, warehouse) current, clean, neat, organized, • Internal, • Establish and cultivate good working relationships with all team members, in the office and the field, • External, • Bachelor’s Degree preferred, • 1-3 Years of Retail / Vendor Experience with an understanding of the Dealer Business Model, • Immediate training on the job includes a Brand Induction (UK created) to understand the history and vision of the company from a branding perspective, • Ability to perform basic job duties, • Ability to lift 30 lbs., • Sitting, standing, walking, bending at the knee, • Moving of motorcycles

We are looking for an experienced Full Stack Developer who can design, build, and maintain scalable, cloud native applications in a Agile/Scrum environment. This role requires deep expertise across the frontend (Angular) and backend (.NET) stack, strong hands on experience with Microsoft Azure, and solid knowledge of SQL Server. You will collaborate closely with product owners, Scrum masters, and cross functional teams to deliver high quality software incrementally. Key Responsibilities • Design, develop, and maintain end to end web applications using Angular, .NET Core, and SQL Server., • Build scalable, secure REST APIs using .NET Core and Web API., • Develop responsive, performant Angular applications, following best practices for component based architecture and state management., • Design and optimize SQL Server databases, including schema design, stored procedures, and performance tuning., • Implement authentication and authorization mechanisms (token based, OAuth, etc.)., • Deploy, monitor, and support applications on Microsoft Azure (App Services, AKS, Azure SQL, Storage, Key Vault)., • Actively participate in Agile/Scrum ceremonies, including sprint planning, daily stand ups, sprint reviews, and retrospectives., • Collaborate with product owners to refine backlog items and translate user stories into technical solutions., • Write unit tests and ensure high code quality through reviews and automation., • Support production issues and contribute to continuous improvement initiatives. Required Skills & Experience • 5+ years of experience as a Full Stack Developer., • Expert level Angular experience (components, services, RxJS, dependency injection, routing, state management)., • Strong proficiency in .NET Core / ___ Core and RESTful API development., • Advanced Microsoft Azure experience, including App Services, AKS, Application Insights, Key Vault, and messaging services., • Strong SQL Server expertise, including query optimization and database design., • Solid understanding of microservices architecture, design patterns, and SOLID principles., • Hands on experience with Docker and Kubernetes., • Experience with CI/CD pipelines and DevOps practices., • Mandatory experience working in Agile/Scrum environments, with demonstrated participation in sprint based delivery models.

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, ___ has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a ___, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a ___ by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the ___ list of America’s fastest-growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career. Job Description: Sunstates Security is seeking an experienced Corporate Training Manager. The Corporate Training Manager is responsible for the development and delivery of comprehensive training programs that enhance employee skills, improve performance, and support the strategic objectives of the organization. This role involves leading the design, implementation, and evaluation of training initiatives across departments, ensuring alignment with company goals, and promoting a culture of continuous learning. This position offers a salary of $75,000 - Plus - an Annual Performance Bonus, full medical, dental, vision, and life insurance coverage, a 401k plan, generous PTO & tuition assistance. ESSENTIAL DUTIES & KEY RESPONSIBILITIES Training Program Development: • Design and implement company-wide training programs, including onboarding, leadership development, technical skills, and compliance training., • Collaborate with department heads to assess training needs and tailor programs to meet the specific requirements of each team., • Collaborate with Regional Leaders to support Scenario-Based Learning and Best Practice Skills for Managers. Training Delivery: • Oversee the delivery of both in-person and digital training programs., • Facilitate workshops, seminars, and training sessions as needed., • Identify and engage external trainers or subject matter experts when necessary. Curriculum and Content Creation: • Develop training materials, including presentations, manuals, e-learning modules, and assessments., • Continuously update training content to reflect changes in company processes, technology, or industry trends., • Maintain accuracy and health of our LMS Training Platform. Training Evaluation and Improvement: • Establish metrics to assess the effectiveness of training programs., • Gather feedback from participants and adjust training strategies accordingly to improve results., • Ensure compliance with any legal or regulatory training requirements. Team Leadership: • Lead and mentor a team of regional trainers and become a SME in company systems and tools., • Ensure that training staff are equipped with the skills and knowledge to deliver high-quality learning experiences. Budget and Resource Management: • Help manage the training department’s budget and allocate resources effectively., • Source and manage external training providers and technologies. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. QUALIFICATIONS • Bachelor’s degree in Education, Human Resources, Organizational Development, or a related field., • Proven experience as a Training Director, Learning & Development Manager, or similar role., • Strong knowledge of instructional design, curriculum development, and adult learning theories., • Experience with e-learning platforms and blended learning environments., • Excellent leadership, communication, and interpersonal skills., • Ability to manage multiple projects and prioritize effectively., • Strong analytical and problem-solving skills., • Familiarity with learning management systems (LMS) and digital learning tools., • Ability to travel as needed and required by position., • Experience in specific industry training requirements is preferrred., • Ability to travel up to 50% is required.

Location: Atlanta, GA (College Park/Hapeville) - On-Site Schedule: M-F with periodic 24/7 on call availability As a Facility Manager at Velociti Services, you will lead the safe, reliable, and efficient operation of critical building systems and facility services across your assigned property or portfolio. This role combines operational leadership with technical oversight, ensuring all building infrastructure, maintenance programs, and support services are executed to the highest standards of performance, safety, and customer satisfaction. You will collaborate closely with engineering staff, client stakeholders, vendors, and contractors to maintain and optimize mechanical, electrical, plumbing, and building automation systems supporting the client’s headquarters operations. The Facility Manager is responsible for delivering operational excellence while driving efficiency, sustainability, compliance, and continuous improvement initiatives. What Your Day-to-Day Will Look Like • Manage daily facility operations including: Mechanical systems (HVAC, building automation), electrical systems (lighting, UPS, generators, switchgear), plumbing systems, fire/life safety systems, janitorial and landscape services, and building appearance and general maintenance, • Lead facility staff and service providers to ensure safe, efficient, and uninterrupted building operations., • Perform routine site inspections and support troubleshooting of advanced building systems and operational issues., • Schedule and oversee preventive maintenance and repair activities across all building systems., • Implement and maintain operational procedures, safety protocols, and methods of procedure (MOP)., • Collaborate with engineering teams, client leadership, Data Center/IT personnel, security teams, and vendors to support critical infrastructure and continuous operations., • Manage maintenance schedules and coordinate work activities to minimize disruption to business operations, including executive office areas and critical environments., • Monitor inventory levels and oversee purchasing of parts, supplies, and equipment., • Manage vendor relationships, service agreements, and contractor performance to ensure compliance with contractual obligations and service expectations., • Provide support for emergency response situations and ensure proper escalation procedures are followed for 24/7 operational coverage., • Lead Health, Safety, Security, and Environmental (HSSE) initiatives and ensure compliance with all company, client, and regulatory safety standards., • Ensure achievement of account Key Performance Indicators (KPIs), including:, • Budget adherence, • Preventive maintenance completion, • Customer satisfaction, • Energy efficiency initiatives, • Sustainability and landfill diversion goals, • Cost savings initiatives, • Staff retention and engagement, • Continuous improvement and best practices, • Assist with budget preparation, expense tracking, and capital planning activities. Required Qualifications • High school diploma or equivalent, • 8+ years of experience in commercial facilities operations or building maintenance, • 4+ years of leadership or management experience in facilities operations or engineering supervision, • Strong knowledge of mechanical, electrical, HVAC, plumbing, and building systems, • Ability to read blueprints, schematics, and technical documentation, • Experience working with CMMS systems such as Corrigo, Maximo, or similar platforms, • Proficient knowledge of Microsoft Office Suite, • Strong communication, organizational, and customer service skills, • Valid driver’s license with a clean Motor Vehicle Record (MVR), • Must be able to pass a background check and drug screening, • Must be able to successfully pass client-specific background screening requirements Preferred Qualifications • Tradesman license (HVAC, plumbing, electrical, etc.), • Associate or Bachelor’s degree in Facilities Management, Engineering, Business, or related field, • Experience with building management systems (BMS) and building automation technologies, • Experience supporting corporate headquarters, critical environments, or data center operations, • Knowledge of sustainability and energy management programs Key Competencies • Leadership and team development, • Facility operations management, • Preventive maintenance planning, • Vendor and contractor oversight, • Technical troubleshooting, • Budget and cost management, • Safety and compliance leadership, • Customer relationship management, • Emergency response coordination Physical Requirements • Ability to lift and carry up to 50 pounds, • Ability to walk, climb ladders, bend, stoop, and work in mechanical spaces, • Ability to work in indoor and outdoor environments with varying conditions, • Availability for after-hours support, weekends, and emergency response as needed Velociti Services is an equal opportunity employer committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Unifi is the nation’s largest aviation services provider, with over 45K team members and a global footprint spanning over 240 airports in the U.S., Canada, the UK, Ireland, and continental Europe. We deliver reliable, high quality aviation services that support global travel and the world’s leading airlines. At Unifi, you’ll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.Unifi is the nation’s largest aviation services provider, with over 45K team members and a global footprint spanning over 250 airports in the U.S., Canada, the UK, Ireland, and continental Europe. We deliver reliable, high quality aviation services that support global travel and the world’s leading airlines. At Unifi, you’ll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.Position Overview The Senior Benefits Manager is a strategic leader responsible for the design, governance, and continuous improvement of comprehensive U.S. and Canadian employee benefits programs, including health & welfare, retirement, and leave of absence. This role owns program strategy and philosophy, manages vendor partnerships, leads financial analysis, and ensures regulatory compliance across all benefits offerings. As a senior member of the benefits team, this role partners with the Director of Benefits and works collaboratively with the Benefits Manager to drive operational excellence and an exceptional employee experience. Key Responsibilities Benefits Strategy & Program Design • Lead the strategic design, development, and governance of U.S. and Canadian benefits programs, including health & welfare plans, retirement/401(k), and leave of absence, with a focus on data-driven decisions and continuous improvement., • Conduct market research and detailed financial impact analysis to recommend new or enhanced benefit plan offerings that remain competitive, cost-effective, and aligned with organizational goals., • Own the benefits program philosophy and ensure all initiatives are designed to meaningfully enhance the employee experience., • Partner with the Director of Benefits to define multi-year benefits strategy and roadmap, ensuring alignment with the organization’s growth and workforce objectives., • Partner with the Benefits Manager and Director of Benefits to review current business processes and lead recommendations to streamline operations and improve the benefits delivery experience. Financial Management & Compliance • Develop and oversee the U.S. and Canadian benefits budget, including detailed budgeting, financial analysis, and monitoring of high-cost claims to ensure accurate forecasting and expenditure tracking., • Ensure full compliance with all federal, state, and local regulations (ERISA, COBRA, ACA, HIPAA, FMLA, and applicable Canadian regulations), including preparation and timely submission of required filings to regulatory agencies such as the IRS and DOL., • Monitor regulatory developments and proactively implement program, policy, and procedural changes to maintain compliance and optimize offerings., • Develop, monitor, and enforce service level agreements (SLAs) and performance metrics for all third-party service providers and brokers, holding them accountable to agreed-upon standards. Vendor Management & Partnerships • Serve as the strategic relationship owner for all U.S. and Canadian benefits vendors and carriers, ensuring competitive pricing, high service quality, and alignment with Unifi’s expectations and engagement targets., • Lead vendor performance reviews and escalate unresolved service issues to ensure continuity and quality of benefits delivery., • Collaborate with internal functions including HR, legal, payroll, HRIS, and finance to ensure seamless, integrated program administration. Communications & Open Enrollment • Develop and oversee the annual U.S. and Canadian Open Enrollment strategy and communication plan, including all plan documents, summary plan descriptions, employee-facing materials, and required legal notices., • Act as the strategic liaison with internal communications to ensure benefits messaging is consistent, timely, and aligned with the broader HR and organizational narrative., • Serve as primary point of escalation for complex or sensitive employee benefits issues that require senior judgment. Cross-Functional Leadership • Build and maintain strong relationships with regional leadership, HR business partners, legal, payroll, HRIS, and finance to support the effective administration of all Unifi benefits., • Provide leadership, mentorship, and day-to-day guidance to the Benefits Manager and broader benefits team., • Support special projects as directed by the Director of Benefits, including M&A due diligence, system integrations, and workforce transformation initiatives. Position Requirements • Bachelor’s degree in Business Administration, Finance, Human Resources, or a related field., • Minimum 10 years of progressive benefits experience encompassing program design and strategy across health & welfare, retirement, and leave of absence within a large organization., • At least 8 years of experience in a managerial or supervisory capacity, including management of shared services resources., • Strong functional expertise in U.S. and Canadian benefits in a multi-national organization., • Demonstrated expertise in benefits financial analysis, budgeting, and forecasting., • Experience working in a unionized environment is highly desirable., • Proficiency with HRIS platforms (UltiPro/UKG preferred) and advanced skills in Microsoft Office Suite; experience with Alight preferred., • Professional certifications such as CEBS or CBP preferred, or demonstrated progress toward certification., • Comprehensive knowledge of employee benefit program concepts, compliance requirements (ERISA, ACA, HIPAA, FMLA), and industry best practices., • Exceptional data analysis skills with the ability to translate complex data into actionable insights and recommendations., • Ability to adapt and lead through evolving benefits philosophy and organizational change. Preferred Experience and Competencies • Strategic thinker with proven ability to balance long-term planning with operational execution demands., • High level of integrity and discretion in handling highly confidential information., • Proven leadership skills with experience developing, motivating, and mentoring remote or distributed teams., • Has experience in benefits change models like Rx Carve out, familiarity with Reference Based Pricing model, knowledge of ICHRA, • In-depth experience managing RBP medical plans, including navigating balance billing, educating members on provider choice, and working directly with TPAs to ensure 120-150% Medicare benchmark compliance., • Exceptional stakeholder management and executive communication skills., • Strong problem-solving, decision-making, and consultative abilities., • Commitment to continuous improvement and staying current with industry trends and regulatory developments.

Our client, a global Technology company, is seeking a Program Manager (II). Apply today for consideration! Job Title: Program Manager (II) Location: Hybrid to Atlanta, GA Duration: 6+ Months with possibility of extension Pay range: $90 to $100 per hour (DOE) Background in Physical Security, Risk Management and Mitigation, Vendor Management and Operations is required. Description: As a Program Manager, you independently manage the full lifecycle of programs which may reach beyond your immediate team. You drive, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You define and address undefined cross-functional challenges independently using program management methodologies to monitor and manage programs and stakeholders. You use independent judgment to adjust programs effectively while navigating changing circumstances. You understand and manage the expectations of cross-functional stakeholders. You have proficient knowledge of the domain of your program. Responsibilities include: • Independently author program charter that addresses scope, timeline, OKRs, resourcing and risks/dependencies of an advanced program. Create project plans that break down a project into discrete phases, include risks/dependencies and provide visibility into program constraints., • Effectively build trusted relationships with program stakeholders to enable effective decision making. Optimize program team roles and responsibilities. Manage program escalations in close collaboration with program stakeholders., • Design and deliver predictable program communication plans in collaboration with program stakeholders, targeted by stakeholder type. Represent the program team across a wide range of touchpoints., • Execute change management requirements that are identified by program stakeholders. Develop change management rollout plans including impact analysis in close collaboration with program stakeholders. Monitor progress of change management rollout and resolve misalignments., • Independently determine and collect data required to execute and govern programs effectively. Independently maintain project trackers and status reports., • Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation. Define program governance structure by determining effective management of mitigations, postmortems, and escalations. drive effective program team meetings., • Determine program phasing and metrics that effectively drive continuous improvement including Resource Stewardship in close collaboration with program stakeholders. Establish regular checkpoints to deliver and assess improvement metrics. Provide transparency into and rationale for program pivots. Minimum role qualification requires proficiency in: • Communications Management (PgM/TPM), • Team Management, • Managing Organizational Change (PgM/TPM), • Technical Judgment (TPM), • Stakeholder Management (PgM/TPM), • Planning (PgM/TPM), • Portfolio Management (PgM/TPM), • User understanding and empathy, • Execution and Governance (PgM/TPM), • Continuous Improvement (PgM/TPM) Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. #LI-RL1 #RTA #RTA-ZR Thanks, Nandit

*** LOCAL CANDIDATES ONLY. The client has a hybrid work environment, and telework is encouraged, with some days in the office required. That schedule will be determined at a later date. Interview Type: Either Web Cam or In Person No. of Openings: 4 Workday HCM Training Specialist Location: 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA 30334 (Hybrid) Duration: 12 months The Human Resources Specialists will support Georgia agencies in the implementation of talent solutions with a specific focus on the talent acquisition support and performance management state-wide programs. We are looking for a dynamic, data-driven, and detail-oriented contributor to assist in providing training, consultation, analysis and technical expertise around talent acquisition and performance management. Our ideal applicant will be self-aware, with an understanding of system implementation and able to develop and deliver training through the state. The ideal candidate must be technologically savvy, results driven, innovative and will be responsible for: • Delivering training and content related the State’s newest human resources information system Workday branded as GA@WORK., • Providing training and resources to agency recruiters related to talent pool optimization, creating internship programs, interviewing, and hiring best practices, and using Workday to streamline the recruiting process., • Researching GA@WORK training best practices to support continuous program improvement., • Analyzing relevant GA@WORK-related data and generating graphic and narrative reports and presentations., • Maintaining and updating training course materials, exercises, hand-outs, and exams to reflect best practices; incorporate changes in policies, processes, forms, or systems; and in response to student feedback., • Conducting instructor-led training virtually and in-person training to deliver HRA-approved training courses state entity staff., • Utilizing systems training environments or other related tools to lead student activities., • Assisting with maintenance of HRA’s Learning Management System (LMS), to include responding to requests for enrolment in learning paths, courses or exams and other administrative activities., • Respond to requests from a variety of stakeholders., • Experience delivering training through multiple methods of delivery including in-person, online, virtual, multimedia, etc., • Good communication skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences at all levels., • Program management and administration skills: organization, managing details, keeping multiple tasks/projects on track., • Aptitude for learning and using technology for both training design and data analysis., • Experience with Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and SharePoint MINIMUM ENTRY QUALIFICATIONS: High school diploma/GED and three (3) years of job-related experience in human resources; OR one (1) year of experience required at the lower-level HR Spec 2 (HRP021) or position equivalent. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Ensure proper screening is performed. Preferred Qualifications: Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the following items below. Please clearly indicate your knowledge of these qualifications on your resume. • Experience using Workday Core HCM, Compensation, Talent Optimization (Management), or other Workday modules within an HR department as an administrator or trainer., • HRIS systems training experience

Core Requirements: • Bachelor’s degree, preferably in engineering, • 5+ years of progressive leadership experience in a manufacturing setting, • 3+ years of experience in a Plant Manager-level role, • Tier One automotive manufacturing experience Preferred Requirements: • MBA or advanced degree strongly preferred A automotive manufacturer in the Atlanta market is seeking a Director of Operations to oversee a high-performing operation and guide the business through continued growth and improvement. This role reports to a senior operations executive and is responsible for performance, culture, and customer satisfaction. The position requires a proven operations leader with strong business acumen and the ability to align people, processes, and strategy. Responsibilities: • Lead overall plant performance across safety, quality, cost, delivery, training, compliance, staffing, communication, and program launch readiness, • Manage full P&L accountability, including budgeting, forecasting, and strategic planning, • Build and execute both near-term and long-range business plans that support revenue, margin, and cash flow targets, • Provide clear leadership on operational priorities while working collaboratively with cross-functional partners, • Expand product line performance through customer engagement, volume growth, and new business development, • Ensure annual sales and profitability goals are achieved, • Oversee customer performance metrics and drive continuous improvement initiatives CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at ___

Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Emory University Hospital Midtown Magnet Certified! The Assistant Nurse Manager plays a key leadership role in the Leadership Team, overseeing daily clinical and operational functions to ensure seamless patient care across the continuum. This role demands a dynamic leader capable of managing both clinical excellence and operational performance, all while ensuring that patient care remains the top priority. You will lead staff, drive clinical practice development, and manage patient care delivery, while being accountable for team performance, quality, safety, compliance, financials, throughput, workflow, and scheduling. Reporting to the Nurse Manager, you will develop, implement, and evaluate systems that promote high-quality, cost-effective, and safe care. Key Responsibilities: Leadership & Team Development: 1. Foster a culture of collaboration, excellence, and mutual respect within inter-professional care teams. 2. Develop, manage, and evaluate team performance, ensuring alignment with organizational goals. 3. Provide education, coaching, and guidance to staff, ensuring adherence to clinical standards. 4. Support staff onboarding, competency assessment, and continuous professional development. Clinical & Operational Management: 1. Oversee clinical and operational workflows, ensuring patient integration and service efficiency. 2. Lead quality and safety initiatives specific to your area, aligning with organizational objectives. 3. Implement and monitor financial and productivity goals within your area of responsibility. Performance & Compliance: 1. Manage performance, providing feedback and addressing issues related to patient care and professional conduct. 2. Ensure compliance with regulatory standards, accreditation requirements, and organizational policies. 3. Lead continuous quality improvement efforts through data analysis and problem-solving. Strategic & Operational Oversight: 1. Plan, prioritize, and execute operations efficiently, anticipating resource needs and achieving results within budget in partnership with the triad leadership team. 2. Address operational challenges and apply problem-solving skills to resolve issues with the triad leadership team. 3. Advocate for the optimal allocation of resources to support patient care. Workplace Culture & Staff Well-Being: 1. Foster an inclusive and diverse work environment that values individual differences and promotes staff well-being. 2. Create and support a healthy work environment that encourages professional growth and high staff morale. Professional Practice Oversight: 1. Actively monitor nursing practice to ensure adherence to established standards, policies, and procedures. 2. Provide ongoing education and training to nurses, ensuring up-to-date clinical skills and regulatory knowledge. 3. Advocate for patient safety and optimal care by addressing concerns regarding staffing, resources, and care delivery. Minimum Qualifications Education: Bachelor's degree in nursing (BSN) required Experience: A minimum of (3) years of professional nursing practice experience in acute and/or ambulatory care nursing practice setting with 1 year of lead, supervisory, management, and/or leadership experience in nursing and/or health system position/role. Licensure: 1. Acute / Ambulatory Setting: A valid, unencumbered Registered Nursing License approved by the Georgia Board of Nursing. 2. Virtual Care Setting: If managing remote clinical care team members, active compact/multistate license (eNLC) within 60 days of hire. Certifications: 1. BLS required 2. ACLS may be required for certain departments, post hire 3. Additional certifications may be required based on department and specialty Skills: 1. Proven leadership skills in a clinical setting, with experience in nursing practice oversight and team management. 2. In-depth knowledge of quality assurance, performance management, and regulatory compliance. 3. Ability to create a positive, inclusive workplace and foster professional development. 4. Strong problem-solving and decision-making skills, with the ability to resolve technical and operational challenges. 5. Excellent communication and interpersonal skills, with the ability to work collaboratively with other healthcare professionals. Preferred Qualifications: Education: Master's of Science in Nursing (MSN) or related field preferred. Experience: A minimum of (3) years of professional nursing practice experience in acute and/or ambulatory care nursing practice setting with 2 years of lead, supervisory, management, and/or leadership experience in nursing and/or health systems position/role in a complex academic health system preferred. Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at . Please note that one week's advance notice is preferred.5c143e31-5e48-4549-b638-05792d185386

Customer Service & Order Fulfillment Manager Location: Atlanta, GA Confidential Search Overview: We are conducting a confidential search for a Customer Service & Order Fulfillment Manager on behalf of a growing, innovation-driven organization. This role is critical in leading the end-to-end customer order process, ensuring that customer requirements are accurately translated into production and delivered on time. This position serves as the central point of coordination between customers, internal technical teams, manufacturing operations, and logistics partners—owning the full lifecycle from order intake through shipment and delivery. The role requires a high degree of accuracy, as small variations in product specifications, pricing, or documentation can significantly impact customer outcomes. The Customer Service & Order Fulfillment Manager will lead a team responsible for customer service, order processing, and shipping coordination while driving process consistency, operational efficiency, and scalable growth. This is a highly visible, customer-facing leadership role that directly impacts customer satisfaction and revenue execution. Key Responsibilities: Order Management & Customer Coordination • Manage incoming customer orders and ensure all specifications and documentation are accurately captured, • Serve as the primary point of contact for customers regarding order status, specifications, and delivery timelines, • Translate customer requirements into clear product specifications for internal teams, • Maintain accurate order records and documentation within the ERP system, • Support strong customer relationships through responsiveness, accuracy, and service excellence Product Specification & Internal Coordination • Partner with R&D, technical teams, and manufacturing to confirm product specifications and production requirements, • Ensure alignment between customer orders, production capabilities, and quality standards, • Maintain documentation related to product specifications and order changes, • Facilitate cross-functional communication to ensure seamless execution Shipping & Logistics Management • Coordinate shipment scheduling to ensure timely delivery to customers, • Prepare and review shipping documentation, including bills of lading and export documentation, • Manage relationships with freight carriers and logistics providers, • Monitor shipments and resolve delivery issues as needed, • Ensure compliance with shipping, documentation, and regulatory requirements Team Leadership & Operational Excellence • Lead and develop a team across customer service, pricing, and shipping functions, • Establish clear expectations and drive accountability across service levels and order accuracy, • Reduce reliance on individual knowledge through improved documentation and training, • Foster a high-performance, service-oriented team culture Process Improvement & Operational Efficiency • Maintain and improve order processing workflows and shipping procedures, • Identify opportunities to enhance operational efficiency and customer responsiveness, • Support reporting related to order volume, fulfillment performance, and service levels, • Partner with leadership to implement scalable processes and systems Qualifications: • Bachelor’s degree preferred; equivalent experience will be considered, • 10+ years of experience in order management, customer operations, logistics, or related roles, • Experience in manufacturing, chemical, or other technical product environments, • Proven experience owning the full order lifecycle from intake through fulfillment and delivery, • Strong experience managing product specifications, pricing accuracy, and shipping documentation, • Familiarity with ERP systems for order processing, inventory, and logistics coordination, • Strong organizational skills with the ability to manage multiple priorities simultaneously, • Excellent communication skills with a customer-focused, service-oriented mindset, • Demonstrated ability to troubleshoot order, scheduling, and shipping issues effectively, • Experience leading teams and driving accountability across customer service and operational functions, • Ability to operate in a fast-paced, problem-solving environment Preferred Experience: • Experience supporting international shipments and export documentation, • Familiarity with hazmat shipping or regulated environments, • Experience in chemical, aerospace, or highly technical manufacturing settings, • Experience driving process improvements and operational efficiencies, • Exposure to ERP systems and reporting tools Other: This position description outlines the general scope and responsibilities of the role. All qualified applicants will be considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. While we sincerely appreciate all interest, only those selected for interview will be contacted.

Growth and Delivery Manager (Full-time) United States Why Join Proudfoot? Proudfoot is a global management consulting firm with a singular focus: delivering operational performance improvement that endures. Our teams operate inside client organizations, working shoulder to shoulder with the people responsible for results. Our proven methodology, The Proudfoot System (TPS), provides the structure and discipline to convert complex operational challenges into quantifiable gains. The Growth & Delivery Manager is a senior leadership position carrying full accountability for engagement outcomes, client value delivery, and account growth. This is a role for someone who takes ownership of results and the development of the people around them. What You’ll Be Responsible For Delivery & Results Accountability • Own the delivery of agreed business outcomes across the engagement lifecycle, from mobilization through close-out, • Operate directly within client environments — on the floor, in the control room, at the planning table — to identify performance gaps and drive targeted improvement, • Apply The Proudfoot System to structure the engagement, maintain methodological rigor, and ensure consistent execution against plan, • Monitor performance against targets, conduct formal audits, and take decisive corrective action when results are at risk, • Develop solutions in partnership with client teams, ensuring that knowledge, ownership, and operating capability transfer progressively throughout the engagement, • Design and deliver structured workshops, coaching programs, and training that build the client’s capacity to operate independently, • Engage with senior client leaders to define the highest-value problems, align organizational priorities, and maintain momentum through governance and steering forums, • Establish trust through consistent delivery, transparency, and an unwavering focus on the client’s business objectives, • Grow the client relationship by demonstrating measurable bottom-line impact and identifying where additional Proudfoot capability can extend that value, • Contribute to proposal development, scope definition, and commercial negotiations as the engagement evolves, • Take direct accountability for the professional development of the Proudfoot consultants on your team — their growth is a core measure of your effectiveness in this role, • Invest equally in building client team capability, equipping individuals to lead improvements with confidence, • Provide clear, honest, and constructive feedback that raises the standard for both Proudfoot and client personnel No two days are the same. You will move between shop floors, operational environments, and executive boardrooms — frequently within the same week. Travel and operational variety are inherent to the role. Reporting to the VP Growth & Delivery, you will balance hands-on operational involvement with stakeholder management, team development, and the commercial thinking required to expand the account. Skills & Experience Education • Bachelor’s degree in Science or Engineering, • Significant experience within mining, natural resources, industrial manufacturing, or energy sectors, • Demonstrated track record of delivering business performance improvement with quantifiable, sustained results, • Experience leading, managing, and developing teams in operational or project environments, • Strong understanding of financial principles, including P&L, balance sheets, and cost management, • Strong proficiency in Microsoft Excel, PowerPoint, Word, and Power BI, • Business-level fluency in English is essential, • French and/or Spanish language skills are a strong advantage Personal Attributes • Commanding leadership presence with the ability to influence and align senior stakeholders, • Exceptional communication skills, professional resilience, and sustained energy, • Ability to operate effectively under ambiguity, time pressure, and complex organizational dynamics, • Comfortable being held accountable for outcomes, not activity, • Strong commitment to personal development and to upholding the Proudfoot brand Our Commitment to Diversity & Inclusion What makes us different is what makes us whole. At Proudfoot, we value diverse perspectives and are committed to creating a safe, inclusive, and empowering workplace for everyone. Diversity is integral to our success and innovation. Proudfoot is an equal opportunity employer and does not tolerate unlawful discrimination of any kind.

Job Description IN SUMMARY... Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client satisfaction, reduce churn, and strengthen brand loyalty. The successful candidate will meet or exceed retention targets and be responsible for developing and executing strategies that leverage client relationships for referral opportunities through outreach and advocacy. If you want the challenge of contributing to a critical function that fuels the success of Azalea Health, then this may be the role for you. WHAT YOU WILL DO... • Develop a deep understanding of each client's business objectives, challenges, and goals, and work closely with clients to identify areas where Azalea Health can add value, improve client satisfaction, and increase reference ability, • Build strong relationships with clients by serving as a trusted advisor, providing guidance and support to ensure clients achieve their desired outcomes, • Develop and execute client engagement plans, including regular check-ins, business reviews, and ongoing communication to ensure clients are achieving their desired outcomes, • Develop and manage client centric programs focused on improving the client journey, • Successfully manage your book of business by ensuring each client achieves its business outcomes while maximizing client health, • Proactively identify potential risks to client satisfaction and develop strategies to mitigate these risks, • Collaborate with other departments, such as Sales, Product, and Technology to ensure client needs are met and feedback is incorporated into future product and service offerings, • Advocate for clients internally and work to resolve any issues or concerns they may have, • Analyze and report on client satisfaction and other key metrics, and using this information to drive continuous improvement, • Maintain updated knowledge of Azalea Health's software products and services – with the ability to perform demonstrations of all Azalea products and services to clients as needed, • Bachelor's degree in Business Administration, Business Management or related field or relevant equivalent experience required, • 3-5 years of experience in SaaS Customer Success; 2+ years of experience in Healthcare IT, Customer Support required, • Prior demonstrated experience with clinical and quality measure workflows, • Prior Revenue Cycle Management experience preferred, • Demonstrated results in driving customer adoption and advocacy, • Ability to influence through persuasion, negotiation, and consensus building, • Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate across internal teams while working in a fast-paced environment, • Excellent communication skills, both written and verbal, are essential, as is the ability to collaborate with other teams and stakeholders, • Being aggressive and taking initiative; we trust you to move the needle forward, • Doing the job; outcomes are just as important as strategy, • Being adaptable and amenable to meet the changes of a dynamic and evolving industry, • Demonstrating humility; partnership and collaboration define who we are and how we operate, • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, telehealth, and life insurance, • Generous employer sponsored subsidy towards employee's medical insurance premiums, • Azalea Health covers 100% of the premiums for Life AD&D, Telehealth, and Long-Term Disability for all eligible full-time employees, • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose. Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

Job DescriptionDescription: We are looking to add Area Manager to our Atlanta market! The Area Manager acts as team leads overseeing the completion and management of specific operational aspects of parking facilities within a designated area. This role involves overseeing facility operations, optimizing revenue, ensuring exceptional customer service, and assisting in managing Facilities Management teams to build and maintain a high-performing team within the market. Essential Duties & Responsibilities Operational Excellence • Support the team responsible for day-to-day operations of parking facilities within the assigned market, ensuring they operate efficiently, safely, and in compliance with company policies and standards., • Verify the completion of daily, weekly, monthly, and annual tasks including reporting and operational aspects. Team Leadership • Provide strong leadership to parking facility managers and frontline staff, promoting a positive and high-performance work culture., • Set clear expectations, provide coaching and development, and foster teamwork and collaboration. Customer Satisfaction • Drive a customer-centric approach across the entire portfolio by ensuring exceptional service standards through regular interaction audits and reviews., • Implement strategies to enhance customer experience and resolve issues promptly. Revenue Optimization • Develop and execute strategies to maximize revenue generation across the area; monitor performance and identify opportunities for improvement., • Meet regularly with the GM to assess market conditions and recommend strategies to achieve desired outcomes. Cost Management • Monitor and control operational costs, ensuring budgets are adhered to and expenses are optimized., • Identify cost-saving opportunities and implement measures to improve efficiency and profitability. Quality Assurance • Establish and maintain quality control measures to ensure high standards of delivery of the Legacy operating platform., • Conduct regular audits of operating tools and implement corrective actions as necessary. Monthly Reporting • Assist and provide resources and training to managers to ensure accuracy and viability of monthly reporting packages for client delivery. Maintenance & Repairs • Collaborate with the facility management team to ensure timely repairs, maintenance, and cleanliness of parking facilities., • Develop preventive maintenance schedules and ensure the team is effectively utilizing the Prism module. Technology Implementation • Collaborate with the General Manager to evaluate and implement new technologies that improve operational efficiency and enhance customer experience. Emergency Backfill • Act as the General Manager's emergency backfill for on-site management at a location for short periods during employee turnover. Minimum Qualifications • 4+ years of management experience in a service-related industry, with responsibility for staffing, scheduling, and budget/financial management, • Previous parking management experience with multiple direct reports a plus, • Bachelor's degree a plus, • Demonstrated capacity to lead and both anticipate and solve problems, • Proven ability to manage multiple projects and details simultaneously with flexibility amid shifting priorities, • Self-motivated with a clear, courteous, and professional manner, • Effective verbal and written communication skills; formal presentation skills a plus, • Proficiency with Microsoft Office and appropriate technologies Performance Standards This position will receive an annual performance review from the direct supervisor to discuss actual performance compared to company expectations and agreed-upon performance goals for the upcoming year. Physical Demands & Working Conditions This role requires standing, walking, sitting, use of hands and fingers, handling tools or controls, reaching, talking, and hearing. Employee must occasionally lift and/or move objects up to 25 lbs. Work takes place across parking facilities and may include outdoor exposure and varying noise levels. Reasonable accommodations are available for individuals with disabilities. Requirements:

Job DescriptionCompany Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description Our Client’s Growth Accelerate Sustain (GAS) program partners with dealerships to improve the customer experience and strengthen business performance through practical, measurable process improvements. The Dealer Performance Manager works directly with assigned dealerships and client's field organizations to introduce and support improvements focused on convenience, capacity, and pricing—helping teams adopt changes that drive sustained results. This is a hands-on, relationship-driven role for someone who enjoys being on-site with teams, using data to guide decisions, and turning ideas into operational improvements. Key responsibilities · Build and maintain trusted relationships with dealership leadership and frontline teams through consistent on-site engagement (4 days/week) · Assess dealer processes and performance drivers; identify root causes and improvement opportunities · Create dealer-specific action plans with measurable targets, timelines, and clear ownership · Support implementation through coaching, follow-up, and problem-solving in the dealership environment · Track and report results using clear metrics, summaries, and action plans (Microsoft Office Suite) · Collaborate with cross-functional stakeholders and OEM field partners to align priorities and remove barriers · Maintain organized documentation of plans, activities, and outcomes What success looks like · Strong dealer relationships built quickly and sustained through consistent on-site presence · Clear baselines and measurable improvement plans established for each assigned dealer · Adoption of improvements demonstrated through sustained behavior change and results · Transparent reporting and alignment on next steps with dealers and internal stakeholders Qualifications We’re open to candidates from a range of industries and career paths. If you’re excited about the role but don’t meet every requirement, we encourage you to apply. · Experience in a partner-facing, client-facing, or field-based role (e.g., operations, retail leadership, consulting, account management, customer success, performance coaching) · Ability to analyze performance metrics and translate them into practical recommendations · Strong communication skills, including the ability to facilitate conversations with both leaders and frontline teams · Strong organization, prioritization, and follow-through across multiple locations · Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams) · Ability to travel weekly within Indiana, Ohio, and Western Pennsylvania, and work on-site at dealerships 4 days/week · Valid driver’s license Preferred qualifications · Automotive retail experience (dealer operations, OEM field roles, fixed ops/service, parts) · Experience with process improvement, change management, or performance initiatives · Familiarity with CRM tools, dashboards, dealer reporting, or dealership management systems (DMS) · Territory management or multi-site support experience Additional Information Location: Remote (Atlanta Metro and GA) Work style: Field-based (in-dealership) with remote admin time Territory travel: Weekly travel across assigned dealerships In-store expectation: 4 days per week on-site at dealer locations Compensation highlights: Bonus opportunity + company car Compensation & benefits highlights · Bonus opportunity · Company car (role requires weekly travel) · Additional benefits will be discussed during the interview process MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

SOLTECH is seeking a high-performing Talent Acquisition Specialist with a passion for technical recruiting, relationship building, and delivering exceptional hiring outcomes. In this role, you will own the full-cycle recruiting process for high-impact technology roles, partnering closely with leadership and clients to attract and secure top-tier talent. This is an opportunity to join a growing, respected technology consulting and staffing firm where your work directly influences business success. This position is ideal for a recruiter who thrives in a performance-driven, collaborative environment and takes pride in quality hires over volume. Work Model: This role is based in our Buckhead office to foster collaboration and team alignment. After 90 days, you will have the flexibility to transition to a hybrid schedule. What You’ll Do (Key Responsibilities) • Own and execute the full lifecycle recruiting process (sourcing, screening, interviewing, offer negotiation, onboarding), • Proactively identify and engage passive technical candidates using LinkedIn Recruiter, Boolean search, networking, and AI-powered sourcing tools, • Partner with hiring managers and account leaders to deeply understand hiring needs, technical requirements, and team culture, • Build and maintain a high-quality pipeline of IT talent, including software engineers, DevOps engineers, QA specialists, data engineers, and architects, • Conduct in-depth technical and behavioral interviews to assess skill set, experience, and long-term fit, • Act as a trusted advisor on market trends, compensation insights, and hiring strategies, • Deliver a best-in-class candidate experience, ensuring timely communication and professionalism throughout the process, • Maintain accurate and actionable data within the ATS and recruiting systems What We’re Looking For (Qualifications) • 2+ years of technical recruiting / IT recruiting / talent acquisition experience, • Proven success filling hard-to-fill technical roles in competitive markets, • Strong knowledge of software development, engineering roles, and modern tech stacks, • Demonstrated ability to evaluate candidates across technical, behavioral, and cultural dimensions, • Experience managing multiple requisitions in a fast-paced, client-driven environment, • Background in staffing, consulting, or agency recruiting strongly preferred, • Experience recruiting across engineering disciplines (software, electrical, mechanical, RF) is a plus Core Competencies (What Sets You Apart) • Elite Communication Skills: Ability to influence candidates and stakeholders with clarity and confidence, • High Emotional Intelligence: Builds trust quickly and navigates complex conversations with ease, • Relentless Curiosity: Continuously explores new technologies, sourcing strategies, and market trends, • Execution & Urgency: Operates with speed while maintaining exceptional attention to detail, • Technical Acumen: Comfortable discussing technologies, frameworks, and engineering concepts, • Fearless Recruiting Mindset: Proactively engages passive talent and thrives on challenging searches Work Environment & Culture Fit • Thrives in a high-accountability, team-oriented, in-office environment, • Values collaboration, transparency, and continuous improvement, • Coachable and growth-minded, with a strong internal drive to succeed, • Self-starter who takes ownership and consistently delivers results Why SOLTECH? • Career Acceleration: Clear path for growth in a rapidly expanding organization, • High-Impact Work: Direct influence on hiring outcomes for innovative technology teams, • Best-in-Class Tools: Access to advanced sourcing platforms, AI tools, and recruiting technologies, • Collaborative Culture: Work alongside experienced recruiters, engineers, and account leaders, • Competitive Compensation: Base salary + performance incentives + full benefits

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. In this role, we are looking for a customer-first focused individual who is both detail-oriented and experienced in handling high-value accounts with professionalism and precision. As a Premier Care Specialist at StubHub, you will play a crucial role in elevating our customer service offerings, specializing in high-value transactions that demand exceptional, white-glove service. You will proactively monitor and engage with VIP customers, ensuring that from beginning to end, their experience is seamless and exemplary. In this dynamic, fast-paced environment, your ability to deliver outstanding results will be key to driving success. We aim to be recognized as the best and most trusted customer experience brand in the world! This full-time position requires a shift of 2:30 PM – 10:30 PM, Tuesday–Saturday or Thursday–Monday, including weekends and holidays (subject to change based on business needs). This role will begin as in-office 5 days per week for the first 3-6 months and then will shift to in-office 3 days per week to ensure cross-functional collaboration. What You'll Do • Provide prompt, professional, and courteous assistance to customers via multiple communication channels (phone, email, chat) regarding high dollar transactions, ensuring a high level of satisfaction and resolution., • Guide customers through the transaction processes, offering step-by-step support and troubleshooting., • Proactively identify, investigate, and resolve customer issues or concerns related to high value transactions promptly and effectively, collaborating with relevant departments to ensure a quick resolution., • Accurately document customer interactions and transactions, and generate reports to track trends, identify recurring issues, and suggest improvements for customer support processes., • Proactively identify opportunities to enhance customer support procedures, streamline processes, and contribute to the improvement of customer experience within high value transactions., • Build customer relationships to increase order value and future purchases from high value buyers., • 2+ years of experience in customer service or a related role, with demonstrated success., • Proven track record of achieving and exceeding performance targets and driving continuous improvement initiatives., • Experience in managing accounts or providing specialized support in industries with high-value transactions, such as finance, luxury retail, or hospitality., • Familiarity with the dynamic live event landscape, ticketing systems, and primary ticketing platforms., • Problem Solving: Utilizes analytical skills to dissect complex issues and make informed decisions that engineer long-term solutions based on data analysis, customer feedback, and organizational objectives to enhance customer satisfaction., • Communication: Communicates effectively with team members, management, and stakeholders to convey ideas, provide guidance, and foster collaboration., • Attention to Detail: Exhibits meticulous attention to detail in every customer interaction, ensuring precision in transaction processing and data management., • Customer Advocate: Champions customer needs, ensuring that their concerns are prioritized and addressed promptly, fostering loyalty and long-term engagement., • Relationship Building: Builds and maintains strong relationships with customers, team members, and stakeholders to drive engagement and loyalty., • Technological Proficiency: Stays current with relevant technology and CRM platforms that enhance customer interaction and service delivery, ensuring efficiency and accuracy.