Performance team jobs in Buffalo, New York - Page 12Create job alerts

Job DescriptionWe're looking for an experienced IT support specialist to provide our team with top-notch assistance! You'll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today!Compensation: $45,000 - $55,000 yearly Responsibilities: • Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems, • Run security checks on all of our systems to ensure we are protected from cybersecurity threats, • Respond quickly to technical issues so problems can be resolved and our employees can continue to work efficiently, • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently, • Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support, • Use strong communication skills to make clients feel comfortable with their technology, • Be a team player to provide the absolute best experience to end-users, • Must be able to work independently and set daily goals as well as quickly change gears as emergencies arise Qualifications: • Top-notch customer service skills and driven to make our business succeed, • Skilled in communication, time management, and organization, • Expert-level Microsoft Office skills, • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus, • 2+ years experience in a professional IT setting, • Able to create detailed documentation for all tickets and SOPs, • Ability to simplify complex topics when working with clients About Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT service, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop-shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Job Description McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Swing Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Swing Manager, you may be responsible for: * Food Safety * Internal Communication * Inventory Management * Daily Maintenance and Cleanliness * Managing Crew * Quality Food Production * Exceptional Customer Service * Safety and Security * Scheduling * Training

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Duties and Responsibilities include the following: • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures., • Helps the General Manager and department managers fulfill all daily tasks., • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction., • Oversees employee engagement to maintain a high level of employee satisfaction and company culture., • Oversee training and development of the aquatics department to provide superior swim instruction in accordance with GSS standards., • Interacts with all wet side staff on operational items including class scheduling, student progress, and customer experience., • Able to maintain and troubleshoot proper pool chemistry and pump room operation., • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment., • Completes evaluations on all teachers and conducts an assessment on all trainees prior to teaching independently., • Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and EAP., • Interacts with the team members on issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all qualified sales staff. Works with the Marketing Manager to ensure high levels of customer service and sales performance., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. Assist GM with purchasing., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Work with GM and Marketing Manager to manage social media, book water safety presentations and events, and build partnerships with local, like-minded businesses., • Oversee monitoring of email, voice messages, and social media to ensure timely and appropriate responses., • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions., • Gains a high level of knowledge of GSS pool operations to ensure understanding and ability to train front desk staff to sell the program and respond to customer concerns., • Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee satisfaction., • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP. Certificates and Licenses: Certified Pool Operator and Lifeguard Instructor certifications required. Both certifications must stay up-to-date and current. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Job Type: Full-time

Job Description Courtyard by Marriott - One Canalside - 125 Main Street, Buffalo, NY 14202 The Courtyard by Marriott in Downtown Buffalo (Canalside) has an opportunity for an experienced Hotel General Manager. The Courtyard by Marriott Buffalo Downtown is conveniently located in the heart of Canalside, you’ll be steps from the Buffalo Metro Rail, KeyBank Center, and Explore & More Children’s Museum. Buffalo’s hottest premier waterfront entrainment venue, Buffalo River Works, is also 1 mile down the road. Our hotel has 102 sophisticated rooms that were recently renovated. The focal point of our lobby is the Bistro Restaurant and Bar serving breakfast, dinner, and Starbucks coffee. The Courtyard by Marriott is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.Courtyard by Marriott- Buffalo Downtown/Canalside,One Canalside, 125 Main Street, Buffalo, NY 14203 Buffalo Lodging Associates (BLA) is a growing hotel management company - come join us! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • $85k-105k, • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties Responsibilities & Duties: • Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget, • Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences, • Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA., • Managing loss prevention and risk management policies, safety standards and claims reporting, • Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive, • Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;, • Take part as a leader in the community and maintain a positive image for the property and BLA;, • Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group, • Required to have a minimum of two to three (2 to 3) and more years’ experience as a Hotel General Manager, preferably with a Marriott branded property., • Extensive experience with rooms and food & beverage., • Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning., • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience., • Expertise in standard hotel management systems.

Job DescriptionBenefits: • Competitive salary, • Paid time off, • Training & development, • 401(k), • Bonus based on performance Do you enjoy using your own two hand to build something from nothing? This is the opportunity for you! Some of the items you will be building and managing include: Channel Letters Illuminated Sign Cabinets Pole Covers LED Digital Message Signs Responsibilities: • Production: Monitoring production output, scheduling production, and adjusting schedules as needed, • Quality: Ensuring products meet customer specifications and quality expectations, • Staff: Supervising employees, assigning duties, recruiting staff, and training new employees on safety protocol, • Materials: Ordering materials and consumables, and managing inventory, • Efficiency: Increasing the efficiency of operations and minimizing waste, • Safety: Ensuring a safe workplace and producing step-by-step instructions and guidelines for safety procedures, • Organization: Keeping a clean and organized shopQualifications:, • Must know how to read a tape measure with accuracy, • Technical skills: Good math and trigonometry skills, knowledge of manufacturing routing forms, and hands-on mechanical ability, • Experience: Experience working with metal fabrication, welding, and fabrication techniques (Bending, cutting, crimping, etc), • Software skills: Familiarity with inventory tracking software and other systems that can improve operations, • Leadership skills: The ability to earn trust and motivate a team to complete projects, • Communication skills: The ability to work effectively on a team, • Time management skills: The ability to set and oversee production schedules, • Problem-solving skills: The ability to identify and address problems that arise, • Safety skills: The ability to ensure safety procedures are followed and employees are properly trained to operate equipment, • Electrical: Must have an understanding of basic LED lights and Power Supplies We are looking for a motivated team leader who is organized, punctual and looking to grow with a fast-paced environment. Transportation and NYS LICENSE REQUIRED Some projects require on-site surveys and installation Fork truck skill/certification is a plus Ability and/or willingness to safely operate a bucket truck is also a plus On-site training is available

Job Description Role Overview: The 2nd Shift Foreman is responsible for the management and coordination of all production activities, operations and staff for their departments. The Foreman will ensure conformance to established procedures, implement practices that maximize production efforts, improve overall effectiveness of assigned operations, create a safe working environment for all staff members, and ensure project timelines and deliverables are met. *2nd shift schedule is Monday-Friday, 3:30pm-12:00am Job Responsibilities: • Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures., • Interfaces with QA Manager to ensure highest degree of final quality and develop new and better quality methods., • Ensures approved manufacturing methodology is being followed., • Develops and communicates goals and key initiatives to improve plant performance and success., • Develops, monitors, and provides access to daily production requirements., • Maintains knowledge of the skills of the labor force to manage in time of employee absence or unexpected peak demands., • Interfaces with Operations Manager to control operating costs., • Maintains knowledge of machine capacity and develops solutions for efficient utilization., • Ensures all safety rules and regulations are followed; investigates accidents in a timely, accurate, and complete manner., • Coordinates and manages all safety training., • Prepares all required reports and correspondence., • Develops, implements, and monitors department budget; manages expenses within approved budget constraints., • Identifies, documents, and implements opportunities for continuous improvement., • Hires, trains, supervises, motivates, and develops production staff; manages schedules and workflow., • Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations., • Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance., • Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions., • Directly supervises employees assigned to their departments and carries out supervisory responsibilities in accordance with organizational policies and procedures., • Two to four years related experience or equivalent., • Demonstrated proficiency in supervising and motivating direct reports, • Commitment to excellence and high standards, • Excellent written and oral communication skills, • Basic competence in direct reports duties and tasks, • Strong organizational, problem-solving, and analytical skills, • Ability to manage priorities and workflow, • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm, • Ability to work independently and as a member of various teams and committees, • Proven leadership skills, • Proven ability to handle multiple projects and meet deadlines, • Strong interpersonal skills., • Ability to deal effectively with a diversity of individuals at all organizational levels., • Good judgement with the ability to make timely and sound decisions, • Ability to understand any and all safety requirements and cautions, • Ability to perform the physical labor necessary, • Ability to effectively communicate with people at all levels and from various backgrounds.

Job DescriptionDescription: Now Hiring: District Leader – Crosby’s Convenience Stores - District 4 Store Locations - Springville, Arcade, Angola, Boston, Sardinia, Elma, Delevan, Holland & Wales Are you a results-driven leader with a passion for retail excellence and community engagement? Crosby’s is looking for a District Leader to join our growing team and expanding store footprint to oversee the operational and financial success of a group of our convenience stores. As a District Leader, you’ll be responsible for driving sales, ensuring operational efficiency, and leading store teams to deliver exceptional customer service. This role requires regular travel between store locations within your assigned region, so reliable transportation is essential. If you're a strategic thinker, people motivator, and hands-on leader who thrives in a fast-paced retail environment, we want to hear from you! What You’ll Do: Financial & Operational Leadership • Meet or exceed sales and profitability goals across your district, • Manage inventory and merchandising strategies to drive growth and reduce waste, • Oversee cash handling procedures and perform periodic audits, • Ensure compliance with all regulatory and company standards, including food safety, tobacco, and alcohol laws, • Conduct safety inspections and promote a safe, efficient store environment, • Recruit, mentor, and coach a high-performing team of store managers and associates, • Conduct performance reviews and lead employee development programs, • Monitor and respond to customer feedback to enhance service quality, • Represent Crosby’s in the local community by supporting events and building relationships, • Serve as the critical communication link between stores and corporate support teams, • Share best practices, operational updates, and strategic goals with your team, • High School Diploma or equivalent (required), • At least 21 years old, • Significant Leadership experience in retail or a similar fast-paced environment, • Valid NYS Driver’s License and reliable transportation, • Serve Safe certification (preferred) At Crosby’s, we are committed to living our core values in every aspect of our work: Honesty, Trustworthiness, Customer Focus, Team Spirit, Cost Consciousness and Entrepreneurialism. As a District Leader, you’ll play a key role in shaping our stores' success and making a positive impact in the communities we serve. We offer a supportive environment, opportunities for growth, and the chance to lead with purpose. As part of the Reid Group family, we offer an outstanding benefits package, including: • Competitive salary with significant bonus potential, • Weekly pay, • Monthly auto and cell phone allowances, • Medical, dental, vision and life insurance, • Disability, critical illness and accident insurance, • 401(k) with company match and annual profit sharing, • Paid time off and holidays, • Career growth opportunities in a dynamic and supportive team, • Tuition ReimbursementRequirements:

Job Description Mandate: Reporting to the Senior Brokerage Manager, the Assistant Manager will be responsible for overseeing the quality and productivity of the Brokerage department while working in collaboration with our customs and freight departments Managers. Major duties include: • Oversees the performance of the Customs Associates on a daily basis by maintaining a high standard of accuracy, productivity and overall moral., • Evaluates the team of Raters on performance and productivity., • Assists Customs Managers on special projects as needed., • Optimizes productivity of the team in collaboration with the Customs Managers., • Supports and assists Customs Associates in daily operations., • 5 years of experience in customs and transportation, • Experience in dealing with local and national brokerage procedures and knowledge of US customs regulations, • Working knowledge of customs import regulations, freight forwarding and processes as well as H.S. tariff classification, • Ability to work efficiently in a team environment, as well as independently, • Excellent problem solving skills, • Equal opportunity employer, • Competitive compensation, • Comprehensive health and dental care Salary range : 60,000-80,000$ USD

Job DescriptionAbout the Opportunity FLUENT, in exclusive partnership with Connected New York, is excited to be hiring for positions at our new state-of-the-art cultivation facility in Buffalo, New York. These roles offer the opportunity to join FLUENT's growing team while being part of Connected's highly anticipated expansion into one of the country's most dynamic and fast-growing cannabis markets. About Connected Connected family of companies. are a leading vertically integrated cannabis company based in Sacramento, operating in California, Arizona, and Florida. With over 11 years of experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected has built a strong industry reputation and is now expanding into New York through a master services agreement with FLUENT. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting the highest standards for its products, people, and partners wherever we go. About the Job The Cultivation General Manager is responsible for the overall operational responsibility for all day- to-day cultivation and operation activities of the Buffalo cultivation facility. The General Manager will provide leadership to the cultivation crew, manage all farm operations and serve as a liaison to Senior Management and Supply Chain keeping them abreast of operational changes and challenges. The General Manager will lead with excellence the production of FLUENT with Connected's New York premium flower offering. What You Will Do • Manage the cultivation team across propagation, cultivation, harvest, drying, curing and trimming to produce consistent optimized high product indoor cannabis production, • Maintain product quality through post-harvest SOPs, including environmental and moisture monitoring, • Organize workflow and manage cultivation team's daily tasks ensuring work quality, • Manage execution of all planting schedules, plant maintenance, fertigation and, IPM tasks etc., • Manage all post harvest activities including dry, cure, bucking, hand and machine trim, • Maintain trim team to high productivity with sufficient and efficient staff headcount based on production throughput, • Objectively oversee QC inspection process to ensure all products meet brand standards, • Excellent communication and collaboration with cultivation leadership to ensure issues and necessary protocol shifts have proper alignment, • Strong management of cultivation and trim teams; provide clear direction on protocols, corrective actions and performance management, • Hiring to ensure a strong team dynamic and adequate staff to maintain production throughputs on all plant work, trimming etc, • Forecast production, transfers, compliance testing and inventory as needed with supply chain and distribution, • Ensure equipment is properly functioning and all equipment maintenance is up to date, facilitate repairs, upgrades and maintenance as needed, • Responsive to issues from environment alarms, security issues etc after normal business hours; indoor farms are 24/7, 365., • Be proactive with security protocols as needed, • Maintain a clean, pest and disease-free environment, • Ensure all practices and activities are compliant for all cannabis activities, • Provide site leadership and team scheduling during inclement weather conditions, • Manage snow removal and facility access during winter, • Identify opportunities for improved efficiencies and cost savings, • Visit other cultivation sites to assess facility, plant and team opportunities in collaboration and alignment with cultivation leadership and colleagues, • Drive initiatives, research uptake, knowledge sharing and standardization through cross functional interactions with other cultivation teams and management., • Report back to leadership on site visits, any recommendations made and continued follow up with cultivation teams, • Other duties as assigned. What We Are Looking For • Minimum age of 21 years or older, • High school or equivalent, Degree in horticulture preferred, • 8+ years experience in cultivation or production management, • Expertise in indoor cultivation and with automated climate control indoor systems, • Strong knowledge of all internal current protocols, • Strong management and people skills to drive a positive productive team culture and accountability, • May require working rotating shifts with varied hours/day, including evenings, weekends, holidays, and special events, • Proven project management skills and experience managing complex deadlines, • Degree in Business Management, Horticulture Agriculture or other related field a plus, • Ability to operate within a tightly controlled track and trace environment, • Expert level knowledge of growing mediums, nutrient regimens, cultivation methodologies, environmental requirements and cultivation techniques., • Proficient understanding of cannabis laws, rules and regulations set forth by the state, • Fundamental knowledge, as well as the ability to be taught and guided in areas related to cultivation, • Must understand and implement the rules, regulations, policies, and procedures of the company and the cultivation department., • Adhere to the company mission statement, while maintaining high ethical standards and professionalism., • Must work well with others and ability to adapt quickly to changes in policy, procedure, methods and technique., • Use of independent judgment regarding product processing, keeping quality, projections and goals in mind., • Help create a proactive and positive environment; a positive attitude and self-motivation to help produce high quality product, while meeting and/or exceeding personal and/or company goals., • Ability to work with, help, guide, challenge and motivate other team members to create a cohesive unit., • Honestly identifies quality issues and raises them proactively to provide best path forward, • Follow basic instructions and ability to take constructive criticism from their managers to maintain quality standards and production goals., • Skill in analyzing potential problems with a plant or the product being processed., • Shows self-motivation/innovation and the ability to work well with all members of their staff and the company, as well as with their direct supervisor., • Ability to listen well and communicate effectively with various audiences, especially with the direct supervisors and other co-workers., • Pesticide applicators license, • Strong working knowledge of Microsoft Office – strong Excel skills required, • Other duties and tasks as assigned. Compensation Description (annually): The salary range for this position in the selected city is $120,000.00 - $150,000.00 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Physical Requirements/Workplace Environment Must be able to lift up to a maximum of 50 lbs. occasionally without assistance or 100 lbs. with assistance. Regularly required to perform carrying, grasping, lifting, walking, standing, some bending/crouching, stooping, stretching, talking, hearing, seeing and repetitive motions. Must be able to stand for extended periods of time while maintaining focus. Able to be in varying temperature and humidity environmental conditions Work is performed in a fast-paced cannabis grow location. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Join Us? By joining FLUENT with Connected, you'll have the opportunity to: * Be part of Connected's highly anticipated entry into the New York market * Work with a team that combines Connected's proven genetics and brand strength with FLUENT's local expertise and cutting-edge cultivation facility * Help shape the future of premium cannabis in one of the country's most discerning markets Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent to this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship. The company is an Equal Opportunity Employer, a drug free workplace, and complies with ADA regulations as applicable. #LI-LT1

Job Description Job Description – Director of Sales, North America Industry: Pet Food Sales Reports To: President Location: North America (Remote with frequent travel) Experience Required: Minimum 5+ years of progressively responsible sales leadership in the pet food industry or related sectors Basic Function The Director of Sales – North America is responsible for developing and executing sales strategies to maximize revenue growth, expand market share, and strengthen our client’s leadership position in the premium pet food industry. This role oversees all North American sales operations, leads sales teams, and aligns sales initiatives with the company’s long-term growth objectives. With a commitment to providing premium pet nutrition, our client aims to improve the health and longevity of pets through innovative products and unique sales strategies. Key Responsibilities • Lead International Sales Operations – Manage, motivate, and grow a North America sales team, ensuring a team performance rating of 85% or higher based on quarterly reviews, • Develop Strategic Growth Plans – Develop and execute sales strategies to achieve annual revenue targets for North America, with a goal of increasing sales by at least 15% year-over-year., • Team Leadership – Recruit, coach, and mentor high-performing sales teams across Canada and the United States., • Market Intelligence – Monitor competitive activity, industry trends, and evolving customer preferences to inform strategic decisions., • Key Account Management – Establish and maintain strong partnerships with major accounts, aiming for a customer retention rate of 90% or higher., • Cross-Functional Collaboration – Work closely with marketing, operations, and product development to ensure alignment of sales initiatives with brand objectives., • Reporting & Analysis – Prepare and present detailed sales performance reports to the executive team, making recommendations for continuous improvement. Oversee sales forecasting and data analysis to ensure accuracy in predictions, targeting a forecast accuracy rate of at least 95%., • Travel Requirements – Frequent travel across North America to meet with clients, attend trade shows, and support sales staff. Expectation of up to 50% travel. Qualifications • Bachelor’s degree in Business, Marketing, or related field; MBA preferred, • 5+ years of sales management experience in the pet food or consumer packaged goods industry, or 10+ years of progressive sales experience in related fields., • Proven ability to deliver revenue growth and lead successful sales teams., • Strong negotiation, communication, and interpersonal skills, • Ability to work in a fast-paced, dynamic business environment, • Strong analytical skills to interpret sales data and market trends., • Valid driver’s license and passport for travel requirements., • Familiarity with pet nutrition and industry standards is an asset. Performance Metrics · Achievement of annual revenue growth targets (15% or higher) · Customer retention rates (90% or higher) · Accuracy of sales forecasts (95% or higher) · Timely submission of budgets and performance reports. About the Company Our client is a leading premium pet food manufacturer, dedicated to producing nutritionally balanced, high-quality products for pets. With a strong emphasis on direct-to-consumer sales and long-term customer relationships, the company continues to expand its market presence across North America.

Job Description We are currently looking for a General Manager for Our Hampton Inn & Suites. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties Role: The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: • Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget, • Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences, • Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA., • Managing loss prevention and risk management policies, safety standards and claims reporting, • Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive, • Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;, • Take part as a leader in the community and maintain a positive image for the property and BLA;, • Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group, • Two (2) and more years’ experience as a General Manager of a hotel with Branded property experience., • Extensive experience with rooms and F&B., • Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning., • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience., • Expertise in standard hotel management systems., • Hands-on leadership – our General Managers work directly with all their associates. Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSalary: $23.56-$28.37/hr Come join a growing financial technology company thats leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Genesys Systems Administrator to support our Operations team. The Junior Genesys System administrator will work under the guidance of the VP of Contact Center Performance Management to support and maintain a highly available, secure, and efficient environment that supports business operations and provides optimal customer experiences. This individual works in close partnership with others within operations as well as additional departments throughout the organization, including but not limited to IT, Marketing, Compliance and Legal. Essential Functions: System Installation & Configuration: • Install, configure, and maintain the Genesys Cloud platform, • Configure Genesys components such as routing, IVR, Bots, voice, chat, email, and other communication channels., • Monitor the performance of Genesys platforms to ensure optimal operation and resource utilization., • Troubleshoot performance issues, identify root causes, and implement corrective actions., • Create and manage user accounts, roles, and permissions within the Genesys environment., • Ensure proper configuration of user profiles and associated workflows for smooth operations., • Implement and enforce security protocols to protect data and ensure system integrity., • Monitor and audit system logs for any suspicious activities and take necessary actions., • Provide advanced troubleshooting for system outages, service disruptions, and incidents., • Analyze logs, system alerts, and call data to resolve technical issues efficiently., • Plan and execute system upgrades, patches, and updates with minimal downtime., • Perform regular backups of the Genesys system and verify the integrity of backup files., • Maintain accurate documentation for all configuration changes, system upgrades, troubleshooting processes, and maintenance activities., • Provide regular reports on system performance, incidents, and system health to leadership., • Work closely with the development, network, and support teams to ensure seamless integration and operation of Genesys systems., • Assist with the training of end-users and team members on new system features, functionalities, and best practices., • Provide on-call support and respond to after-hours incidents as necessary. The ideal candidate will have the following: • Bachelors Degree or 3 years of relevant experience., • Experience with Genesys Cloud systems highly preferred., • Basic understanding of the Genesys platform (Genesys Cloud, Genesys Engage, PureConnect, etc.) and general contact center technology., • Familiarity with telephony systems and concepts (e.g., VoIP, ACD, IVR, call routing)., • Strong analytical and troubleshooting skills, with a willingness to learn new tools and technologies., • Ability to identify, diagnose, and escalate system issues under guidance., • Good written and verbal communication skills for documenting issues and interacting with team members., • Ability to clearly explain technical concepts to non-technical users. One of the following Genesys Cloud Certifications must be completed within each 6 months in the role, with the expectation that all 4 will be completed within first 2 years in the role. • Genesys Cloud CX: Professional Certification (GCX-GCP), • Genesys Cloud CX: Developer Certification (GXC-GCD), • Genesys Cloud CX: Architect Certification (GCX-ARC), • Genesys Cloud: AI Digital Bots & Knowledge Certification (GC-AI-DB) Why Continental Finance? Continental Finance Company (the CFC) is one of Americas leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID

Job Description Dave's Hot Chicken - HAMBURG, NY Assistant General Manager - Ranging from $61,000 to $100,000 annually PLUS Tips & Bonus Huge Growth Opportunity for Advancement to become a General Manager right away. Pay: $61,000 to $100,000 annually plus Tip and Bonus. (Overtime pay in excess of $30 per hour) Summary: The Assistant General Manager will support the General Manager coordinating, directing and planning everyday business operations. The Assistant General Manager is a team builder and helps provide support and direction alongside the General Manager to ensure the operations of the business run smoothly. Job Expectations: Must be able to work Nights and Weekends and Holidays as needed. The Assistant General Manager ensures that Assistant Managers, Shift Leaders and Team Members are performing their job responsibilities and meeting expectations in all areas of their job and serves as acting General Manager (GM) when the GM is away from the Restaurant. Duties: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Abide and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination, • Communicate to their immediate Supervisor when additional training guidance and practice is needed, • Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity, • Organize shift schedules for Team Members and monitor attendance, tardiness, and time off, • Assign duties to specific Team Members based on role and skill level, • Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success, • Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions, • Ensure Assistant Managers, Shift Leaders and Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms, • Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy, • Are performance-oriented and performance-driven; understand performance expectations and are aware of performance results, • Provide direction, supervision, and feedback to maintain high levels of productivity and Team morale, • Communicate Shift Leader and Team Member work performance to the Restaurant Management Team and appropriately address performance issues, • Train new and current Team Members, • Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team, • Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader, • Complete all required administrative duties and daily paperwork including required checklists, • Manage purchasing, inventory, maintenance, and other operational functions, • Develop strategies for better workplace efficiency and goal achievement, • Ensure all required administrative duties and daily paperwork including required checklists are completed, • Ensure Restaurant is opened and closed according to DHC Policy, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Follow all company guidelines for food and cash controls; follow all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities, • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Previous Assistant Manager/Shift Leader experience, • Certified in all stations as a Shift Leader following the DHC Training Program, • Flexibility to work nights, weekends, holidays, opening and closing shifts, • Ability to stand for long periods of time and work in a fast-paced environment, • Ability to work in close quarters and around heat, • Positive attitude while conducting any and all duties, • Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest’s point of view, • Effective communicator with co-workers and the Restaurant Management Team, • Excellent organization, planning, time management, delegation, and problem-solving skills, • Strong attention to detail and ability to multitask, • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with Restaurant Management Team and co-workers"About Dave's Hot Chicken Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada."