Performance testing jobs in Rochester, New York - Page 2Create job alerts

Key Responsibilities Manage day-to-day execution of paid campaigns, including testing and optimizations Partner with agency media teams to ensure strategic rigor and flawless execution of media buys Analyze campaign performance and translate insights into actionable recommendations for creative

Job Description RED-Rochester is a multi-utility generation plant and district energy supplier to one of the world’s most comprehensive industrial parks: the Eastman Business Park. Supporting a 1,200-acre campus, RED-Rochester has the utilities, infrastructure, technical services, support services, space and complementary regional resources to benefit a wide range of industry verticals. We are seeking a High Voltage Electrician who enjoys working in with a team of professionals supporting power generation and distribution. Our infrastructure consists of a blend of classic and modern industrial assets and requires a person with broad industrial and utilities expertise – able to instruct and advise others; able to manage both up and down the organization; and able to work collaboratively with other departments to achieve success. In this role you will maintain the high voltage electrical distribution system (with system voltages at 480-34.5KV) to ensure uninterrupted power supply to all facilities and buildings across Eastman Business Park, and install, troubleshoot, repair, and maintain components associated with the system. Essential Duties: ► Maintain Clear and Consistent Communication relating to the current status, performance and needs of your assigned location with RED-Rochester team supervisor, maintenance planner and operations staff. Ensure all RED-Rochester customer-communicated concerns are immediately communicated and appropriately responded to. ► Assists Maintenance Planner to develop standard preventive maintenance routines to ensure maximum equipment uptime and lifespan is attained for all responsible systems. ► Assists Maintenance Planner to develop corrective (repair) maintenance job plans as needed to ensure all equipment repairs are completed in a timely basis to maintain all system redundancies for optimum emergency performance. ► Coordinates with Maintenance Planner, all shutdown planning (routine & emergency) for the execution of maintenance activities to include Customer end-user notifications. ► Complete all planned maintenance routines for assigned locations, documenting all actions within the RED-Rochester work order management system (MAXIMO®). ► Complete all assigned corrective maintenance actions, documenting all actions within the RED-Rochester work order management system (MAXIMO®). ► Assist with any Plant Overhaul, Upgrade or Modernization Activities being completed within assigned locations. ► Supervise any outside Contractor executing work within your assigned work location to ensure compliance with RED-Rochester safety policies and that the RED-Rochester standards for workmanship are maintained. ► Ability to perform tests including but not limited to transformer insulation resistance, transformer turns ration, high-current injection, fuse continuity, protective relay testing, cable testing, etc. ► Work, as needed within the larger team structure for Red-Rochester major emergencies or catastrophic failures. ► Demonstrated ability to perform the following equipment testing, but not limited to: Transformer Insulation Resistance, Transformer Turns Ration, High-Current Injection, Fuse Continuity, Protective Relay Testing, Cable Testing, and Generator Performance Testing. Equipment Competencies, but not limited to: ► 13,800Kv Electrical Generation systems, Buses, Bus Ties, Load-centers, other metal clad Switchgear systems ► 2400vAC electrical systems, Transformers, Motors, Motor Starters, other Switchgear systems ► Circuit Breakers, Protective Relay systems, Automatic Transfer Switches: Clean, Inspect, Repair & Test all functional components. ► Voltage control & excitation, battery operated control voltage systems, battery charging systems. Soft skills Competencies: ► Excellent and Clear Communication skills ► Demonstrated ability to work independently or within a team environment. ► Demonstrated Electrical aptitude and abilities ► Demonstrated Mechanical aptitude and abilities ► Demonstrated conceptual and practical trouble shooting skills ► Ability to follow procedures, work instructions and safety/environmental regulations ► General Knowledge and working understand of Computers utilizing generally understood business applications such as Microsoft Office ®, IBM Maximo ® or others. Education and/or Experience: ► High school diploma/GED ► Armed Forces training, Documented Electrical Apprenticeship Training or Equivalent field experience required. ► Applicable Associates or Bachelor’s degree preferred, but not required. Qualifications or Licenses: ► Demonstrated Knowledge of the NFPA 70E Standard for Electrical Safety in the Work Place. ► Demonstrated Knowledge of the current National Electrical Code. ► Must obtain required safety operator licenses, as needed for fork truck, man lift and scissor lift within 12 months (Employer Provided) ► Immediately obtain OSHA 10hr certification. ► Must obtain OSHA 30hr certification within 12 months. ► Must have an unencumbered valid NYS drivers’ license Work Environment ► Industrial environment. ► Working outside in all weather conditions from street level to roof tops. ► Working inside in extreme conditions from Manholes, and building basements to rooftops. ► Possibility of temperatures ranging from extreme cold to over 100 degrees. ► Work will take place in chemical areas, noisy areas and areas that may be very dirty. Also will be operating heavy-duty machinery and vehicles including, Boomlifts (Manlifts), scissors lifts, fork trucks and power-walkie trucks. Physical Demands ► Position requires strenuous effort, climbing, stair climbing, and crawling to accomplish equipment isolation and movement of material ► Lifting and carrying of a variety of equipment weighing up to 50 lbs is sometimes necessary along with moving refrigeration cylinders and chemical drums weighing more than 50 lbs ► Potential to enter manholes underground (Confined spaces) and the Utilities tunnels

About WeTheHobby WeTheHobby is a fast-growing sports entertainment company bringing fans together through live-streamed breaks, eCommerce, and real-time community experiences. Headquartered in Rochester, NY, we’re building platforms that connect collectors and fans worldwide. We value creativity, innovation, and collaboration—and we’re looking for leaders who want to shape the future of sports entertainment technology. The Role We’re seeking a Software Engineering Manager to lead our development team and drive the technical direction of our platforms. In this role, you’ll focus on managing people, shaping architecture, and ensuring delivery. You will not be coding day-to-day, but you will guide technical strategy, review design decisions, and make sure the engineering team is building scalable, reliable systems. This is a high-visibility role with responsibility for both engineering outcomes and team growth. What You’ll Do • Lead & Mentor – Manage, coach, and support a team of software engineers, helping them grow both technically and professionally, • Architectural Oversight – Set high-level technical direction, review system designs, and ensure scalability, performance, and reliability, • Code Quality – Review code at a design/architecture level to ensure alignment with standards (without direct coding responsibilities), • Drive Delivery – Oversee execution of projects and ensure timely delivery of backend and frontend initiatives, • Foster Collaboration – Partner with product, design, and business stakeholders to align engineering output with company goals, • Ensure Best Practices – Champion agile workflows, CI/CD pipelines, automated testing, and security standards, • Recruit & Grow – Help attract, hire, and retain top engineering talent as the team expands What We’re Looking For Must-Haves • 7+ years of professional software engineering experience, with at least 2+ years in an engineering management role, • Strong technical foundation in backend systems architecture (preferably .NET), • Proven experience leading teams and making architectural decisions, • Familiarity with cloud platforms (AWS or similar) and modern software development practices, • Excellent communication skills with the ability to bridge technical and business contexts Nice-to-Haves • Experience managing teams building real-time, event-driven, or streaming platforms, • Familiarity with eCommerce, payments, or large-scale transactional systems, • Previous experience scaling teams from small to mid-sized organizations, • Interest in sports, collectibles, or fan-driven communities Why Join Us? • Impact: Lead the engineering team that powers one of the most innovative platforms in sports entertainment, • Leadership: Influence technical strategy and culture without the pressure of being hands-on in the codebase, • Growth: Step into a high-visibility role with opportunities for advancement as the company scales, • Culture: A supportive, inclusive team that values collaboration and innovation Compensation • Salary: Up to $150,000, based on experience, depending on experience and skills, • Benefits package including health, dental, vision, PTO, and more

Senior Manager- Film Coating Operations Job in Rochester, NY Direct Hire on site position Please no 3rd party or c2c candidates Salary Range: $130,000-$190,000 based on experience, education, geographic location, and other factors. This individual will be responsible for leading and optimizing all aspects of film coating operations within the manufacturing environment. This role ensures consistent product quality, operational efficiency, regulatory compliance, and team development. Responsibilities of the Senior Manager- Film Coating Operations job include: • Oversee daily operations of the film coating department, ensuring adherence to production schedules, quality standards, budget, and safety protocols., • Drive continuous improvement initiatives to enhance coating uniformity, throughput, and yield while reducing waste and downtime., • Make analytical based production decisions for film coating technologies, equipment and formulation interactions., • Partner with R&D, Quality Assurance, Engineering, and Supply Chain to support new product introductions, process validations, and troubleshooting., • Lead, mentor, and develop a team of supervisors, operators, and technicians. Foster a culture of accountability, safety, and continuous learning. Manage performance of the team., • Support or lead capital investment projects related to coating equipment upgrades, facility expansions, or automation initiatives., • Communicate manufacturing strategies so that they may provide guidance and support to manufacturing, thus ensuring quality processes and products. This includes collaborating on development of inspection control plans and quality system controls to support manufacturing operations., • Review financial reports, provide feedback on results, work to improve timeliness and accuracy of information. Monitor and implement MUV and Scrap reduction efforts. Desired Qualifications of the Senior Manager- Film Coating Operations: • Bachelor's degree in Chemical Engineering, Coating Engineering is required., • Minimum Eight years related experience., • Must be willing to work a 24 x 5 schedule and transitioning to a 24 x 7 schedule, • Excellent Good Manufacturing Practice (GMP) knowledge, • Experience in managing the operation of equipment and conduct tasks in a safe manner, adhering to established guidelines and applicable regulations, • Strong technical writing and analytical skills required to write investigative reports, SOPs, NCMRs, batch records and other production-related documents, • Demonstrates commitment to the development, implementation and effectiveness of Quality Management System per ISO, FDA and other regulatory agencies, • Has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities, • Experience with Lean Manufacturing, Six Sigma, or similar methodologies Benefit Offerings: A comprehensive benefits package is available may including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. For more information or to be considered for the Senior Manager- Film Coating Operations please contact Thomas McCarthy at

Job Description Thruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. Thruway utilizes custom technology applications and vast industry specific knowledge to develop unique and flexible product management solutions. Headquartered in North Tonawanda, NY, Thruway has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY: Assist in compliance with Thruways Quality Management System (QMS) which is certified to ISO-9021 (as revised), and AS-9100 (as revised). Continually improve quality performance, customer satisfaction and technical alignment of products to customers specs, prints, standards, fit/form/function. This individual has responsibility and authority to carry out assigned tasks ESSENTIAL TASKS: • Conduct timely and accurate inspections of incoming items requiring quality inspection., • Evaluate and review customer drawings and specifications against supply chain provided products to ensure products meet or exceed all requirements., • Facilitate approval of alternate products as needed with Customer and Thruway teams., • Perform final pack audits as required., • Prepare and submit accurate quality documentation (e.g., MTRs, CoCs, FAIs, ISIRs, PPAPs) to meet customer requirements., • Maintain and coordinate calibration of measuring and testing equipment, ensuring all resources are properly documented., • Maintain the branch calibration log., • Assist the CQM and GM in training and ensuring branch personnel follow the Thruway quality manual (QM), procedures (PR), and work instructions (WI). Elevate non-compliance to the GM and CQM., • Notify the CQM of any ideas for improvement, with suggestions and reasoning., • Prepare for and undergo audits: Customer and/or Certification as needed, • Perform and document monthly 6S Audits. Distribute audit report to the CQM and GM., • Help coordinate the completion action items required to rectify any 6S audit findings., • Enforce safety measures and implement safety training as required., • Identify potential safety hazards and implement proactive measures to prevent incidents and accidents., • Support the development and reinforcement of a strong safety culture where every team member is empowered and accountable for maintaining a safe work environment., • Act as point person between customer and Thruway ‘s supply chain on all branch quality issues., • Escalate major quality issues to the CQM and GM., • Issue, respond, complete and close CAPA’s as required, without un-due delay., • Review Branch Parts-Per-Million (PPM) returns to ensure proper reason codes were utilized., • Documented Experience (2+ years) in a direct quality role required, • Experience in manufacturing environments and Electro/Mechanical hardware, • OSHA10 preferred, • Proficiency in MS Office Suite and ERP systems, • Safely operate forklift and pallet jacks, • Problem-solving, time-management, organizational and analytical ability., • Accuracy and meticulous attention to detail., • Assist in implementing quality initiatives., • Demonstrated integrity and ethical standards., • Self-motivated, • Team player who works productively with wide range of people PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly exposed to vibration. The employee occasionally works near moving mechanical parts. The noise level in the work environment is usually very loud. While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and to climb or balance. The employee must regularly lift and move up to 50 pounds. TRAVEL: The majority of the time will be spent onsite at the Thruway distribution facility. Occasional travel to other Thruway facilities (NY, PA, GA) or customer locations may be required. Job Type: Full-time Schedule: Monday-Friday Day shift Location: Rochester, NY Thruway Fasteners, Inc. offers a comprehensive benefit program for eligible employees including; medical, dental, vision, life insurance, disability plans, accident protection, critical illness, legal shield/ID shield plans, Paid Time Off, Paid Holidays, and 401k retirement plan with employer match. Thruway Fasteners, Inc. is an Equal Opportunity Employer committed to engaging a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The chosen candidate must successfully pass pre-employment background check and drug screen.

Non-Invasive Cardiology opening in New York - Located in Rochester, NY - Full-time, permanent position - Sign-on and performance bonuses - Academic and teaching opportunities available within our Cardiology fellowship program and internal medicine residency program. - Built-in referral network with 5 hospitals and 160+ outpatient locations.Scope: - Award Winning Sands-Constellation Heart Institute recognized 9 times as National Top 100 Hospital by Thomson Reuters - We have over 40 cardiologists covering 2 main hospitals + several small community hospitals and a network of regional offices - Full range of cardiac services including cath/PCI, EP, CT surgery, structural heart program, womens heart program, cardiac rehab, advanced imaging, and heart failure/LVAD program - Dedicated testing time - Join a 15-doc team and build up your own patient panel with our marketing department by your side - Clinical research opportunities availablePerks: - Salary guarantee - Relocation expenses fully covered - Defined Benefit Pension Plan - Multiple health insurance plans to choose from - wRVU compensation model Estimated pay range/amount is $400,000 - $600,000.

Role Overview Mercor is seeking data scientists to support one of the world’s leading AI labs in building robust, high‑performance systems for next‑generation machine learning applications. In this role, you will focus on hands‑on data science tasks, such as designing experiments, gathering and preprocessing data, building and evaluating models, and collaborating closely with engineering teams to deploy production‑ready solutions. Ideal candidates should be proficient in Python (Jupyter Notebooks), familiar with machine learning frameworks like TensorFlow or PyTorch, and experienced in analyzing large datasets and building predictive models. In addition, you will write, review, and validate prompt‑based questions used to train AI systems. * * * You are a good fit if you: - Have over 3+ years of professional experience in data science or applied analytics. - Are highly skilled in Python and Jupyter notebooks. - Have experience using libraries including numpy, pandas, scipy, sympy, scikit-learn, torch, tensorflow. - Have a bachelor's degree in data science, statistics, computer science, or related field in the U.S., Canada, New Zealand, UK or Australia. - Have a strong background in one or more of the following areas: exploratory data analysis and statistical inference, machine learning workflows and model evaluation, feature engineering/data preprocessing/data wrangling, or A/B testing/experimentation/causal inference. - Demonstrate excellent verbal and written communication skills. - Have strong attention to details. * * * ### More About the Opportunity - Commitment: 20–40 hours per week, with potential to scale up to 80 hours. - Structure: Fully remote and asynchronous - set your own schedule. - Duration: Minimum 1 months, with possible extension based on project scope and performance. - Start Date: Early September, with applications reviewed on a rolling basis. * * * ### Compensation & Contract Terms - Classified as an independent contractor for Mercor. - Hourly payments for services rendered, processed weekly via Stripe Connect. - Flexible terms based on location and expertise level. * * * ### Application Process - Submit your resume or project portfolio to get started. - Complete a brief form outlining your technical background and agent usage experience. - Applications are reviewed continuously, and selected professionals will be contacted with next steps. * * * ### About Mercor - Mercor is a talent marketplace connecting top experts with leading AI research labs and organizations. - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. - Thousands of technical professionals partner with Mercor to contribute to frontier AI projects shaping the next era of intelligent systems. * * *

Akkodis is seeking a Digital Analytics Manager contract job with a client in Rochester, NY. Must hold a Bachelor’s degree in Business, Information Systems, or related field to be considered. You’ll lead GA4/GTM implementation, govern event taxonomy, audit data quality, and ensure measurement is aligned to business goals. You will influence both the implementation of data capture, and the output derived from that data, ensuring integrity and usefulness end-to-end. You’ll be responsible for defining, refining, and reporting on KPIs that measure both platform health and business performance, while producing actionable insights for Marketing, Merchandising, and leadership Rate Range: $30/hr. to $45/hr. The rate may be negotiable based on experience, education, geographic location, and other factors. Digital Analytics Manager job responsibilities include: • Lead GA4 + GTM implementation (including server-side where applicable) across kiosk and web commerce platforms., • Translate business objectives into measurable KPIs and reporting requirements., • Write Features, Epics, and User Stories in Azure DevOps, define acceptance criteria, and manage analytics delivery through development sprints., • Partner with Engineering, UX, and Product teams to ensure analytics instrumentation aligns with key user journeys and funnels., • Define, refine, and maintain KPI frameworks for commerce and kiosk platforms (traffic, funnel performance, AOV, attach rates, kiosk uptime/usage, etc.)., • Build and manage executive and operational dashboards (Looker Studio/Tableau/BigQuery) for ongoing KPI tracking., • Conduct KPI-driven testing and experimentation (A/B, multivariate) to validate hypotheses and improve performance, • Establish measurement standards and KPI definitions across global regions., • Audit event collection and funnel integrity; open and track data issues with development teams., • Own documentation for tagging guides, measurement frameworks, KPI definitions, and QA protocols., • Provide polished reporting and presentations with actionable insights for cross-functional stakeholders., • Deliver weekly/monthly performance reviews with clear storylines: what’s happening, why, and what action is recommended., • Lead the analytics perspective in planning sessions for campaigns, promotions, merchandising changes, and new feature launches. Desired Qualifications: • Bachelor’s degree in Business, Information Systems, or related field is required., • Minimum Two years related experience., • Experience with GA4/GTM is required., • Ability to define, refine, and report on KPIs that drive business decisions., • Working knowledge of BigQuery/SQL and GA4 exports with commerce/order data., • Experience creating dashboards in Looker Studio/Tableau with solid data storytelling skills., • Familiarity with Jira/Azure DevOps and agile delivery practices., • Demonstrated collaboration with Marketing and Merchandising teams to optimize performance., • Clear communication skills, both written and verbal; comfortable presenting findings to teams and leadership. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 585-490-8656 or . Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ___. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Job Description With 55 years of experience, ATL is a full-service engineering support firm operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion. We're growing and looking for Certified Welding Inspectors (CWI) to join our team! As a Certified Welding Inspector, you will have the opportunity for professional growth and advancement with competitive pay. Certified Welding Inspector (CWI) Perks & Benefits: • Competitive Pay, • Competitive Health Insurance, • Paid training and certification with cash bonuses for successful completion, • Advancement career and opportunity planning, • Company vehicle for travel to project sites, • Paid Vacations/Sick/Personal/Holidays, • Safety training and equipment provided, • Strong written and verbal communication skills, • Must be able to lift a minimum of 50 pounds, work from aerial lifts, ladders, scaffolding, and at high elevations., • Proficient in Microsoft Office, • Ability to work with AWS & AISC codes, • Structural inspection, including welding and bolting operations at fabrication facilities and active construction sites throughout New York State., • Perform special inspections in accordance with the applicable building code requirements., • Review project plans and specifications., • Review and perform welding procedure and performance qualification testing.

INITIAL SUCCESS OR TOTAL FAILURE. Americans celebrate fireworks on the 4th of July. The other 364 days, Navy EOD-the Navy's elite bomb squad-is working to prevent the ones that aren't for show. Armed with cutting-edge robotics and explosive disposal expertise, they take on missions that demand skill, precision, and absolute nerve-from parachuting into hostile territory to neutralizing underwater mines. This isn't a job for the ordinary. It's for those who can think fast, stay calm, and operate under extreme pressure-because when it comes to explosives, there's no second chance. Enlisted Officer WATCH VIDEOS ABOUT EXPLOSIVE ORDNANCE DISPOSAL Explosive Ordnance Disposal Technician NAVY EOD: CAREER DETAILS & REQUIREMENTS Responsibilities As an EOD Tech, you'll receive extensive training to perform missions neutralizing explosive weapons in almost every environment. Your duties may require you to: • Detonate and demolish hazardous munitions, pyrotechnics and outdated explosives, • Neutralize various ordnance, including sea mines, torpedoes or depth charges, • Work with cutting-edge technology to remotely disable unsafe ordnance, • Perform parachute or helicopter insertion operations, • Support law enforcement agencies, • Clear waterways of mines in support of our ships and submarines, • Lend your skills and support to other military units or offices, such as the U.S. Secret Service or the U.S. Department of State Work Environment Your missions will take you to every corner of the world. One assignment may have you parachuting from 17,000 feet into enemy territory, while the next may deliver you stealthily to a foreign nation via an 11-foot RHIB boat. It all depends on which unit you're supporting and the type of mission to be completed. Though there will be administrative work, the majority of your time will be spent in the field. Training & Advancement Upon completion of the initial 10-week training at Recruit Training Command Great Lakes (known as boot camp), you'll begin a specialized training program to prepare you for your career as an EOD Tech. EOD Preparatory Course (four weeks) - The Navy EOD training pipeline starts with preparatory training in Great Lakes, IL. Candidates work on swim stroke development, long-range swims and physical conditioning. Candidates receive daily human performance coaching on mental resiliency, strength training form, running, swimming, calisthenics as well as proper rest, recovery and nutrition. Classroom instruction includes introductions to small boat operations, professional military education and risk management. EOD Assessment and Selection Course (four weeks) - After prep, candidates will be challenged in a grueling training environment in which they are constantly assessed on their comfort in the water, physical fitness, academic ability, professionalism and peer rankings. Classroom instruction includes topics such as risk management, dive physics, diving medicine, small boat navigation and Navy maintenance. Daily physical training and assessments are centered around five advanced aquatic adaptability skills, ruck runs, distance swims and the human performance test. At the end of the course, candidates will participate in a formal selection board. Here, instructors will select the best qualified and most likely to successfully complete advanced training to graduate and proceed to diver training. Diver Training (seven weeks) - Next comes dive school at the Naval Diving and Salvage Training Center (NDSTC) in Panama City, FL. Training covers basic concepts of scuba diving as well as dive physics, physiology and basic dive medicine. Candidates also learn about equipment such as the MK16 underwater rebreather and MK25 underwater rebreather. EOD School (44 weeks) - After successfully completing dive school, candidates transfer to Naval Explosive Ordnance Disposal School at Eglin Air Force Base in Fort Walton Beach, FL. This training comes in several sections, each section building upon the skills learned from previous areas of training. Candidates will train in demolition operations, rendering safe bombs, missiles, landmines, defusing Improvise Explosive Devices (IEDs), protecting and detecting against Chemical, Biological, Radiological, Nuclear (CBRN) weapons and mastering skills needed to defeat underwater ordnance such as sea mines and torpedoes. Basic Parachute Training (three weeks) - After completing basic EOD school, graduates attend basic airborne training ("jump school") at Fort Benning, GA, where they qualify as a basic parachutist. EOD Tactical Training (four weeks) - The final phase of training is in San Diego, CA. It teaches helicopter insertion (fast-rope, rappel, cast and special patrol insertion, and extraction rigging), small arms/weapons training, small unit tactics (weapons, self-defense, land navigation and patrolling) and tactical communications (satellite and high frequency). Upon successful completion of the EOD training pipeline, graduates are assigned to EOD mobile units where they gain advanced on-the-job training and experience as members of EOD platoons. Advanced Training - EOD technicians may pursue advanced training options to hone and specialize their skills. Some of these options include: • Parachute water insertion training, • Military freefall, • Advanced Improvised Explosive Device Disposal (AIEDD), • WMD training, • Jumpmaster training, • Small unit tactics, • Small arms instructor, • Language school (Defense Language Institute) For those with further leadership aspirations and a college degree, EOD Officer roles are available, providing the opportunity to lead and train others. Post-Service Opportunities It's also important to note that the specialized training received, and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields. Education Opportunities Members of the Naval Special Operations community have any number of unique opportunities to advance their education. Navy training provides skills and knowledge in everything from the fundamentals of explosive ordnance disposal to chemical and biological warfare, military tactics, deep-sea diving, as well as other tactical military procedures. Beyond offering access to professional credentials and certifications, Navy training in the NSW/NSO field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements No college degree is required to apply for a position as an EOD Technician. However, training is tough and ongoing, and a high degree of difficulty should be expected. You can apply for the Navy Warrior Challenge contract for EOD Technicians at any time during your first enlistment. Entry Requirements • Eyesight 20/200 bilateral correctable to 20/25 with no color blindness, • Minimum Armed Services Vocational Aptitude Battery (ASVAB) score AR+VE=109, MC=51 or GS+MC+EI=169, • 30 years of age or younger, • Pass a physical and separate medical examination required for divers (approved by Diving Medical Officer) Exercise Time Min. Elevated Swim 500 yards (combat sidestroke)* Unlimited 12:30 10:30 Push-up 2:00 50 70 Sit-up 2:00 50 70 Pull-up 2:00 06 10 Run 1.5 miles* Unlimited 12:30 10:00 *Combined swim and run time must be ≤ 23:00 Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses. Additional requirements specific to Active Duty EOD Technician candidates include: • 36 months of obligated service upon completion of training, • No non-judicial punishments or court martial convictions during the 12 months prior to application, • Meet medical standards as specified in the NAVMED P-117, • Meet minimum performance standards, • Pass a hyperbaric pressure tolerance test, • Be on board present command for two years, • Be screened by an EOD Officer or E-6 or above Master EOD Technician NOTE: You should consult your physician or other health-care professional before starting any exercise regime or other fitness program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of illnesses or ailments that can be exacerbated by a change in physical activity. Do not start a fitness program if your physician or health-care provider advises against it. General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before. Part-Time Opportunities There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy. NAVY EOD - Full HTML Enlisted CAN YOU OUTPERFORM TOP EOD CANDIDATES? Check the EOD PST leaderboard and find a testing event near you. Learn More Compare Navy Careers See how a career as an Explosive Ordnance Disposal Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

Job Description Title Assembler - B Shift Department Assembly Reports to Assembly Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join to RPO team! Job Summary An RPO Assembler will be responsible for producing high precision assemblies or components with strict adherence to established work instructions and specification sheets. The job requires a very high level of concentration and fine detail, along with the ability to maintain consistent process proven by frequent in process inspection. In addition to processing parts, an assembler will perform testing using various optical test equipment and will also maintain all required build records. This role will be performed in a class 10,000 clean room. You Will: • Use tools and equipment to produce high precision assemblies or components and meet daily production targets, • May require the use of test equipment to measurements of completed work and work in process, • Weight, properly label and transfer chemicals and adhesives for use in assembly, • Communicate with lead, supervisor or area manager about any issues or problems in production immediately, • Process parts or components on jobs in que 100% of your available time, • Ensure that all required data entry is occurring for each job and that all required information is being accurately entered, • Adhere to check good pass good inspection criteria and in process inspection for all jobs, this includes daily calibration and expiration checks for all areas work is to be done., • Strict adherence to trained process / work instruction and ownership of communicating any inconsistencies, questions or issues, • Clean and maintain tooling, machinery and work area daily, • Follow all company safety precautions, policies and procedures. You Have: • Minimum of 2 years’ experience in a fast-paced, production/manufacturing environment related to precision assembly or equivalent work experience desired, • Optical Assembly experience a plus!, • GED or High School diploma – prefer vocational education, • Familiarity with computers to include but not limited to Microsoft Office, • Proficient math skills, • Ability to follow, repeat and adhere to detailed instructions while maintaining an attention to detail, • Ability to work in a challenging, fast paced and high-stress environment, • Good mental dexterity and visual acuity, • Excellent communication skills, • Can maintain clean environment and works to maintain the environment as such., • Good time management skills You Are: • Results-Oriented: Motivated, hard-working and ready to level-up;, • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge;, • Process Oriented: Well organized, demonstrating attention to detail;, • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude;, • Accountable: Demanding the highest quality from yourself and team members;, • Detail-Oriented: Have excellent time management and organizational skills;, • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude;, • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” You Will Enjoy: • Growth: The opportunity to learn and advance your career;, • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match;, • Wellness: Health, dental, vision & life insurance;, • Balance: 11 paid holidays, generous paid vacation and sick -time;, • Culture: an energetic, caring, fun, value-driven team. Physical Demands: • While performing the duties of this job, the employee is regularly required to stand, reach with hands and arms and to use hands and fingers to handle, maneuver parts, • The employee frequently is required to stand, walk, stoop, kneel, crouch, talk and hear, • The job may involve prolong periods of sitting/standing, • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain), • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, • The employee is frequently required to use the computer, • The job may require regular lifting of up to 50 lbs., • Job requires flexibility in schedule and potential overtime or weekend work Work Environment: • May involve the use of oils and solvents., • Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided), • Generally, works in a clean environment and works to maintain the environment as such., • Safety Glasses are required, • May require area specific safety training, • This position works in a manufacturing environment. The noise level in the work environment is usually loud., • The employee is regularly exposed to moving mechanical parts and fumes or airborne paper particles., • May work at different workstations as needs require Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. B Shift Monday-Friday 2pm-10:30pm All B shift employee's will train on A shift for 2-4 weeks before transitioning to a B shift schedule. Training Schedule: 6am - 2:30pm

Job Description Title Assembler Department Assembly Reports to Assembly Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join to RPO team! Job Summary An RPO Assembler will be responsible for producing high precision assemblies or components with strict adherence to established work instructions and specification sheets. The job requires a very high level of concentration and fine detail, along with the ability to maintain consistent process proven by frequent in process inspection. In addition to processing parts, an assembler will perform testing using various optical test equipment and will also maintain all required build records. This role will be performed in a class 10,000 clean room. You Will: • Use tools and equipment to produce high precision assemblies or components and meet daily production targets, • May require the use of test equipment to measurements of completed work and work in process, • Weight, properly label and transfer chemicals and adhesives for use in assembly, • Communicate with lead, supervisor or area manager about any issues or problems in production immediately, • Process parts or components on jobs in que 100% of your available time, • Ensure that all required data entry is occurring for each job and that all required information is being accurately entered, • Adhere to check good pass good inspection criteria and in process inspection for all jobs, this includes daily calibration and expiration checks for all areas work is to be done., • Strict adherence to trained process / work instruction and ownership of communicating any inconsistencies, questions or issues, • Clean and maintain tooling, machinery and work area daily, • Follow all company safety precautions, policies and procedures. You Have: • Minimum of 2 years’ experience in a fast-paced, production/manufacturing environment related to precision assembly or equivalent work experience desired, • Optical Assembly experience a plus!, • GED or High School diploma – prefer vocational education, • Familiarity with computers to include but not limited to Microsoft Office, • Proficient math skills, • Ability to follow, repeat and adhere to detailed instructions while maintaining an attention to detail, • Ability to work in a challenging, fast paced and high-stress environment, • Good mental dexterity and visual acuity, • Excellent communication skills, • Can maintain clean environment and works to maintain the environment as such., • Good time management skills You Are: • Results-Oriented: Motivated, hard-working and ready to level-up;, • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge;, • Process Oriented: Well organized, demonstrating attention to detail;, • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude;, • Accountable: Demanding the highest quality from yourself and team members;, • Detail-Oriented: Have excellent time management and organizational skills;, • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude;, • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” You Will Enjoy: • Growth: The opportunity to learn and advance your career;, • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match;, • Wellness: Health, dental, vision & life insurance;, • Balance: 11 paid holidays, generous paid vacation and sick -time;, • Culture: an energetic, caring, fun, value-driven team. Physical Demands: • While performing the duties of this job, the employee is regularly required to stand, reach with hands and arms and to use hands and fingers to handle, maneuver parts, • The employee frequently is required to stand, walk, stoop, kneel, crouch, talk and hear, • The job may involve prolong periods of sitting/standing, • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain), • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, • The employee is frequently required to use the computer, • The job may require regular lifting of up to 50 lbs., • Job requires flexibility in schedule and potential overtime or weekend work Work Environment: • May involve the use of oils and solvents., • Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided), • Generally, works in a clean environment and works to maintain the environment as such., • Safety Glasses are required, • May require area specific safety training, • This position works in a manufacturing environment. The noise level in the work environment is usually loud., • The employee is regularly exposed to moving mechanical parts and fumes or airborne paper particles., • May work at different workstations as needs require Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. RPO offers a competitive work life balance with the opportunity to grow within a unique industry and along with a collaborative, motivated team to drive key programs.

Job Description About NYNE NYNE Mechanical, a division of NECI, is a team of talented problem solvers who can see beyond the immediate effect of a breakdown to the root cause. Our entrepreneurial culture encourages and rewards those who can think like our clients and make recommendations to improve their uptime performance. Here’s What You’ll Get • Highly competitive Medical, Dental, and Vision Insurance, • Flexible Spending or Health Savings Accounts, • Accrued Vacation Time, • 10 Paid Holidays, • 12 Paid Weeks Maternity Leave, • Pet Insurance, • Retirement Savings: 401(k) and Employee Stock Ownership Plan, • Employee Referral Bonus, • Professional Development Reimbursement, • Company Paid STD, LTD, and Life Insurance Field Service Technician – Join Our Growing Team! Are you a hands-on problem solver with a passion for mechanical work and safety? We’re looking for a Field Service Technician to play a key role in valve repair and service operations. In this position, you'll work on a variety of equipment, including safety pressure relief valves, actuators, and automation systems, ensuring top-quality repairs in the field and shop. What You'll Do: • Field Service Operations: Lead field repairs and testing, ensuring all work meets ASME Code and NBIC standards. Handle rigging, scaffolding, welding, and more as needed., • Tool & Equipment Management: Identify and maintain the tools and equipment needed for operations. Suggest improvements for safety and efficiency., • Valve Repair & Maintenance: Disassemble, clean, and repair valves, documenting the entire process with photos and detailed reports. Perform cause analysis and determine the best repair approach., • Safety & Organization: Maintain a clean, organized work environment, following 5S principles and safety regulations., • Documentation: Accurately complete all required reports, from work orders to safety checks, in real time.What We’re Looking For:, • Experience: Mechanical-related degree or equivalent hands-on experience with a strong mechanical aptitude., • Travel: Ability to frequently travel to client sites including up to 50% overnight travel, • Flexibility: Ability to work off-hours, weekends, and overtime when needed., • Team Player: Collaborative, positive attitude and strong communication skills., • Tech-Savvy: Comfortable with Microsoft 365 and other business applications., • Physical Stamina: Ability to lift up to 50 lbs, operate warehouse equipment, and work in physically demanding conditions.Why You'll Love Working Here:, • Impact: Play a key role in delivering high-quality service to clients., • Growth: Opportunities to expand your skills and advance in a growing company., • Supportive Team: A collaborative environment that values your input. Must be currently authorized to work in the United States. Policy on Third-Party Unsolicited Resume Submissions: Please note that any third-party unsolicited resume submissions will immediately become the property of NECI. NECI will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established. Please Note: NECI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.

Job DescriptionJob Description Role Purpose Repair actuators and resolve customer issues in relation to Rotork products using mechanical & electrical experience, an understanding of actuation/automation and strong problem-solving skills. Based primarily in our workshop but maybe required to support Field Service staff in the field from time to time. Roles and Responsibilities: Shop Service • Assess each actuator based on the reported severity of the problem, and/or a visual & manual inspection., • Provide a quote estimating labor, required parts and completion date., • Perform electrical and mechanical troubleshooting to identify issues., • Upon receipt of PO, schedule repair tasks appropriately to meet completion date., • Repair the actuator including function testing, cleaning, and re-painting as required., • Prepare for production by locating and compiling all required components and performing a visual inspection., • Assemble components together in accordance with engineering drawings and standard operating procedures., • Upon completion of assembly, test and set-up actuator as needed included setting open and close limits, enabling safety features and resetting data loggers., • Ensures job reports are completed on site and a copy handed to the customer., • Ensures timely entry/submittal (in line with the relevant KPI) of job reports and time sheets to the Service Coordinator for invoicing to the customer., • Ensures all safety training tickets/certifications are current and up to date before they expire., • Maintains PPE inspection log to ensure all PPE is current and in suitable condition.Qualifications, • Trade certificate or technical diploma – can be through education and experience working with live electrical equipment. Formal electrical training highly preferred, • 3-5 years of related experience in industrial maintenance/automation/flow control, • Able to read and understand electrical, pneumatic, and hydraulic schematics., • Actuation, instrumentation, and valve experience is preferred; detailed knowledge of actuators, especially Rotork, is an asset., • Working knowledge of Microsoft Office., • Professional manner and ability to provide excellent customer service., • Must be physically fit to work with: Weight up to 75lbs, heights up to 100ft, and Confined space, • Long periods of standing with repeated bending, crouching, and twisting #HP Additional Information Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends. Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably. Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.

Job Description Location: This position is 100% onsite and reports to either our Rochester or Buffalo locations with regional travel to client job sites. Job Summary: Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite installation team in the Syracuse area! As an Installation Technician, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems. If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence. Salary Range $25 per hour - $40 per hour Responsibilities: • Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work, • Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems, • Ensure every installation meets high-quality standards through thorough testing and calibration, • Talk over, upgrade, or seamlessly integrate with existing security systems, • Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively, • Comfortable working outdoors – occasionally in the rain or snow, • Comfortable working from heights on ladders or aerial lifts, or in small spaces, • Self-motivated to learn new technology, • Must maintain a clean, professional image with external and internal customers, • Ability to travel as required, • Ability to work overtime as required and participate in on-call schedule after six months, • Excellent communication (verbal and written) and interpersonal skills, • Two (2) year Associate Degree, • Previous alarm installation and service experience, • Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more, • 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays, • Industry-leading pay with monthly bonus opportunities and annual performance reviews, • Company vehicle, gas card, phone, and laptop, • Paid on-the-job training, • An open door to management – you are ALWAYS heard and respected!, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

Job DescriptionJoin a certified Great Place to Work® 2025! At Doyle Security Systems, we offer competitive pay, robust benefits, and the chance to make a real impact in your community. Are you a seasoned security, access or CCTV technician? We are seeking a highly motivated and experienced individual to join our growing team as a Commercial Fire & Security Installation Technician. In this role, you will play a pivotal role in ensuring the safety and security of our clients' businesses through the installation, testing, and maintenance of security systems, access systems and camera systems. $25-$37/hour, based on experience What You'll Do Key responsibilities: * Install and configure a variety of systems including electronic security, fire alarms, access control, CCTV, intrusion, and network-based intercom systems * Service and troubleshoot systems to resolve performance issues and ensure adherence to all codes and regulations * Conduct routine inspections and preventive maintenance * Educate customers on system functionality, features, and service needs * Provide exceptional customer care by answering questions, addressing concerns, and offering helpful solutions * Maintain accurate documentation of all work performed * Uphold high standards of safety, workmanship, and customer care What You'll Need Qualifications: * 3+ years of experience as a security installation technician * Valid driver's license with good driving record * Proficiency with low voltage install, maintenance, and repair of CCTV, intrusion, fire, access control, and intercom systems * Strong networking knowledge or IT background * Strong problem-solving skills and mechanical aptitude * Excellent communication and customer service skills * Ability to work independently and as part of a team * OSHA 10 certification a plus Work Requirements: * Ability to drive a company vehicle * Some flexibility regarding schedule and travel between Rochester, Buffalo, and Syracuse * Comfortable working in various environments * Adherence to all safety protocols Personal Traits: * Detail-oriented, organized, and ethical * Commitment to Doyle’s values and customer-first mission What We Offer * Company vehicle and gas card * Paid training, including support for obtaining industry-recognized certifications * Bonus pay * Medical, Dental, & Vision Insurance * Health Savings Account (HSA) & Flexible Spending Account (FSA) options * Paid time off & company holidays * Parental leave * 401(k) with match * Life insurance * Tuition reimbursement * Employee discount & referral bonus * Recognition & advancement opportunities * Cell phone reimbursement * Employee assistance program What's it like working at Doyle Security Systems? Doyle has been family owned and operated for more than 100 years and that kind of longevity wouldn’t be possible without One Doyle Team. One Doyle Team is more than just a group of colleagues. We’re a close-knit, supportive, energetic, loyal, and dedicated group of people who are excellent at what we do. We are experts in our solutions and we share our expertise with a smile. We work hard and we know how to have fun. We get the job done and we celebrate each other’s victories. We are quick to offer support and a helping hand. Our purpose at Doyle is to make a difference in our community. We save lives and property and we believe that good people look out for one another. We want to be the security company that does more than any other to help people feel safe and secure. We strive to provide the highest level of customer service available. In order to be successful, we believe in taking care of our own. We strive to make Doyle a great place to work, day in and day out. We’ve been voted one of the Best Companies to Work for in New York for three years in a row and for four of the five times we have applied. We want our One Doyle Team to be happy to come to work and for that to be reflected in the incredible customer service we provide. At Doyle, the following core values are the foundation of everything we do: • Customer Care, • One Doyle Team, • Leading by Example, • Continuous Improvement, • Experts in our Solutions To learn more about our mission, vision, and values, visit our website: If this sounds like a team you would like to be part of, we can’t wait to hear from you! Monday-Friday 8 hours per day excluding breaks

Job Description Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Application Support Analyst – Our Portfolio Company Overview One of our portfolio companies is a leading provider of mission-critical software solutions for fire departments across the United States, offering a flagship Records Management System (RMS) and accompanying modules (Responder, AVL, Kiosk, Inspections, and more). The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance. This is a full-time, in-office position (9:00 AM – 5:00 PM EST) at the company's Rochester headquarters. Salary Range: USD $55,000- $65,000 Role & Responsibilities: Client Support & Troubleshooting * Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules. * Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk). * Provide hands-on troubleshooting including: * RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.) * CAD integration behavior * User permissions and configuration * Data imports/exports and validation * Client-side and server-side setup, including basic SQL checks * Clearly document issue details, root cause, and resolution steps. Client Coaching & Best Practices * Educate clients on system features, workflows, and recommended usage patterns. * Help customers get the most value from the company's solutions through process coaching and configuration guidance. * Maintain a strong customer-first mindset and set clear expectations throughout each support engagement. Internal Collaboration * Work closely with QA, Product, and Engineering teams by: * Filing clear and reproducible bug reports * Identifying recurring issues and recommending improvements * Participating in release validation and regression testing as needed * Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks. Continuous Learning & Process Improvement * Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem. * Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience. * Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds. * Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction. Required Experience: * 2+ years of client-facing software support experience, preferably in a technical or enterprise application environment. * Prior experience troubleshooting multi-module or workflow-based software systems. * Excellent troubleshooting and analytical skills. * Strong written and verbal communication skills. * Ability to understand complex workflows and translate them into user-friendly guidance. * High attention to detail and accuracy in documentation. * Ability to multi-task while maintaining productivity in a fast-paced environment. * Professional, calm, and empathetic client communication style. * Ability to escalate appropriately based on urgency or risk. * Strong ownership mindset with a commitment to delivering an outstanding support experience. Preferred Skills: * Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS. * Experience using a ticket system (preferably Zendesk). * Comfort with SQL queries (reading logs, running basic selects). * Experience with software installation, configuration, or upgrade processes. * Familiarity with public-safety workflows or fire-service operations. Benefits & perks: • Competitive salary + performance bonus, • Health, dental, vision, and 401(k) with match, • On-site role with occasional work-from-home flexibility, • PTO, company holidays, volunteer time off, • Annual professional-development budget Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address., • Remember, employers will never request payment or banking information during the hiring process.