Montebello
Job DescriptionJOB PURPOSE: Deliver the Pollys Family Brand Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value, FIRST to our TEAM, and then to our Guests Daily, and Commit to Being the BEST. JOB ACCOUNTABILITIES: • Takes verbal drink and meal orders according to guest preference., • Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks., • Protects the Brand by demonstrating menu expertise, identify menu items in Aloha Point of Sale System, and able to identify menu items and ingredients for the guest., • Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance., • Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness., • Consistently exceed Pollys standards and maintain mystery shopper scores of 90 and above., • Follow proper cash handling procedures, as defined by the Cash Handling Policy., • Must D.W.I.T. (Do Whatever It Takes) to enhance the guest experience, Make The Connection and always maintain a high Blowtorch level., • Maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices., • Promote Pollys culture, standards, and Core Values., • Must always be Accountable and/or responsible for your duties., • Restocks and clean service area, • Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc., • Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene., • Able to work efficiently and respectfully with fellow Team Members and Managers., • Able to work flexible schedule; days, nights, weekends and holidays.SKILLS AND EXPERIENCE REQUIRED:, • Outstanding customer relation skills and ability to ensure a guest priority culture, • Effective communication, good organization skills, • Accuracy and honesty of handling revenues and aspects of the revenue control system, • One (1) to two (2) years with Pollys experience and/or training preferred, • Ability to act on and solve minor problems as they arise, • Ability to multi-task and work under pressure, • Valid Food Handlers Card (if required by county)