Regional General Manager
1 day ago
New Orleans
Job Description Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. If you are a current associate of Primo Brands, please apply via myADP or Success Factors. • Base Salary: $133,587 - $166,811, this position is eligible for an annual bonus., • Location: New Orleans, LA, • Travel: This role will require travel of up to 50%. The position supports 12 facilities across Louisiana and Mississippi. Louisiana locations: Alexandria, Baton Rouge, Houma, Kentwood, Lafayette, Lake Charles, Minden, New Orleans, Patterson, and Slidell. Mississippi locations: Gulfport and Jackson. Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA) Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP) Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits. Responsibilities The Region Manager of Home and Office Delivery will provide leadership to a team of District Operations Managers and Warehouse Managers responsible for the delivery of bottled water, coffee, and tea to our residential and commercial customers. The Region Manager will establish a high-performance culture that attracts, retains and develops associates with the common purpose of safety, customer service, and sales following Primo Water North America's standard practices. The Region Manager will be directly responsible for the route delivery and warehousing functions in their geography and will be comfortable collaborating with cross-functional partners to drive business results while managing their financial outcomes. • Establish a customer centric culture by demanding urgency and process execution in real-time service oversight, flawless recovery, and daily coaching of Route Sales Representatives, • Champion safety culture by actively leading Primo Water North America's Core Safety Principals, • Lead the adherence to PWNA's standards for all branch processes related to customer service, order delivery, route loading, facility and inventory management, • Support the personal and professional development of leadership direct reports through performance objectives and coaching, • Responsible for maintaining staffing levels within Region through talent acquisition, development, and retention, • Conduct one-on-one meetings with Operations/Warehouse Managers and establish corrective plans as needed, • Develop cross-functional partnerships with Production, Supply Chain, Fleet, Sales and Customer Care to drive results, • Drive Net Promoter Score within market through communication, training, and employee engagement, • Implement employee and leadership development programs, training initiatives, evaluation programs, and cultural/engagement programs., • Inspire revenue growth through active sales leadership (upselling and new customer acquisitions), • Share best practices with peer team and leaders to drive productivity improvements and realize cost reductions, • P & L oversight and accountability., • Serve as key catalyst of change by actively leading direct reports through transformational business initiatives Qualifications • BA/ BS Degree strongly preferred, • Minimum 10 years’ experience successfully managing multiple facilities and large teams (e.g. 20+ people) of service, operations, or warehouse employees required within a leadership capacity., • Passion for working safely and demanding safe work behaviors from direct reports, • Open-minded to change and capable of leading a team through resistance, • Ability to effectively manage, develop and train direct reports to support the company vision, goals and objectives, • Excellent written, verbal communication, and interpersonal skills, • Strong knowledge of financials, financial analysis and Profit & Loss statements, • Experience managing and anticipating business challenges and changes, • Ability to listen and respond to information effectively and influence decision makers, • Proven ability to develop leadership bench, • Strong sales techniques, communications, negotiation and customer service skills, • Ability to be innovative and creative Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.