Regional Operations Manager - Join our talent pool now
4 days ago
Atlanta
Job Description • Oversee and manage Delivery Service Providers (DSPs) and sorting center operations to ensure compliance with company standards and performance metrics., • Implement and enforce OSHA safety standards, including regular safety drills and compliance audits., • Maintain accurate records of warehouse operations and generate periodic reports on operational performance and compliance., • Develop, implement, and continuously monitor quality control and quality assurance processes., • Analyze operational performance data to drive continuous improvement and optimization across all processes., • Coordinate cross-border logistics between China and international markets to ensure timely and efficient delivery., • Manage budgets, control costs, and monitor key performance indicators (KPIs) for warehouse and delivery operations., • Lead daily operational meetings and conduct team performance evaluations., • Recruit, onboard, and manage relationships with DSP partners., • Design and implement training programs to enhance service quality and operational efficiency., • Oversee regional fleet operations, including task allocation, cost efficiency, and vehicle utilization optimization., • Manage both in-house and outsourced fleet resources to maximize capacity and efficiency., • Continuously optimize pickup models, logistics processes, and resource planning strategies., • Collaborate with internal teams and external partners to ensure smooth and aligned operations., • Handle daily operational issues and respond quickly to emergencies or unexpected situations. Requirements • 3+ years of experience in warehouse operations, distribution, or logistics (e.g., parcel, fulfillment, or last-mile delivery), with hands-on team management experience., • Strong understanding of warehouse workflows, including sorting, linehaul, and last-mile operations., • Experience in cross-border logistics, parcel networks, third-party logistics (3PL), or e-commerce fulfillment is a plus., • Comfortable working in a fast-paced, startup environment and willing to be hands-on in operations., • Strong analytical mindset with the ability to use data and KPIs to drive decision-making., • Highly responsive, with strong communication skills and a continuous improvement mindset., • Proficient in English; ability to work in a cross-border (U.S.–China) environment is preferred., • Willingness to relocate within the United States as required Benefits • 7 PTO days, • 5 Paid Sick Leave Days, • 6 Paid Holidays, • 401K Matching, • Medical insurance, Dental and Vision Insurance, STD/LTD, • Salary: 80k - 100k