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Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Job Summary: The Ventanita Attendant is responsible for operating La Ventanita which is responsible for greeting customers, preparing and serving food and nonalcoholic beverages. Duties and Responsibilities: • Communicate with customers regarding orders, comments, and / or complaints., • Accept payment from customers and make change as needed., • Request and record customer orders and compute bills using our point-of-sales system., • Serve prepared food items such as gelato, soft serve ice cream, and sorbetto along with non-alcoholic beverages., • Notify leadership team of shortages and / or special orders., • Reports all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures immediately., • Possess a positive attitude and has the ability to work with a variety of people and in cooperation with co-workers efficiently and effectively., • Operates and maintains all department equipment and reports malfunctions., • Maintains cleanliness and organization in all work areas., • Encourages and builds mutual trust, respect, and cooperation among team members., • Ensure compliance with food hygiene and Health and Safety standards., • Personifies the best values of The Betsy brand, demonstrating exceptional work ethic and service delivery for all employees on property., • Google Suite, • HRIS and Payroll - ADP TotalSource, • Guest Service Management System - HotSOS, • High school diploma or equivalent is required., • Previous customer service experience required, preferably within a luxury hotel or fine dining restaurant environment., • Must be able to speak, write and understand English. Ability to communicate in Spanish and / or Haitian Creole desirable., • Must be able to multitask in a fast paced, high quality environment., • Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Continually required to stand, • Continually required to walk, • Occasionally required to sit, • Continually required to utilize hand and finger dexterity, • Continually required to climb, balance, bend, stoop, kneel or crawl, • Continually required to talk or hear, • Continually work near moving mechanical parts, • Occasionally exposure to extreme heat or cold, • While performing the duties of this job, the noise level in the work environment is usually moderate, • The employee must occasionally lift and /or move more than 50 pounds / continually lift and / or move up to 20 pounds, • Specific vision abilities required by this job include: Close vision; Distance vision; Depth perception and ability to adjust focus The Betsy – South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner. Job Specifics • Greets and seats guests as needed and ensure total guest satisfaction, • Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies, • Provides floor coverage as needed, • Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary, • Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies, • Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management, • Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales, • Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation, • Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required, • Directs staff towards the goals of the Loews Corporation as defined by management, • Ensures proper handling of guest checks and payment transactions, • Intercedes and/or fills in for employees should need occur, • Trains or supervises the training of all department employees, • Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance, • Is polite, friendly, and helpful to the guests, management and fellow employees, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with safety regulations and procedures, • Complies with hotel policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards

Job DescriptionDescription: Job Title: Restaurant Manager Reports To: Assistant General Manager / General Manager Department: Operations Employment Type: Salaried, Exempt About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Position Summary The Restaurant Manager is a floor-forward leader responsible for daily service execution, team coaching, guest satisfaction, and the consistent delivery of JAG standards. In partnership with the AGM/GM, this role drives shift performance, labor efficiency, inventory accuracy, and compliance—while nurturing a positive, inclusive culture. Key Responsibilities Operational Leadership Lead daily service across all dayparts and activations (à la carte, bar, private dining, events). Execute SOPs; maintain opening/closing, cash handling, and table/reservation management. Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections. Ensure facility readiness, cleanliness, maintenance follow-ups, and adherence to health & safety standards. Guest Experience & Service Excellence Be highly visible on the floor; model anticipatory hospitality and effective table touches. Coach service standards (sequence of service, steps of recovery, allergy/ADA protocols). Manage guest recovery with empathy, speed, and documentation; cultivate repeat business and VIP relations. Monitor feedback channels and identify trends; implement corrective actions. Team Leadership & Development Participate in recruiting, interviewing, and onboarding; build a strong bench of leads/captains. Deliver ongoing training (service, product knowledge, systems, compliance). Recognize great performance; document coaching and support progressive discipline when needed. Foster an inclusive, respectful, and learning-focused culture aligned to JAG values. Financial & Administrative Support P&L targets through smart scheduling, in-shift labor deployment, and productivity tracking. Maintain timecard accuracy, tip-pool/tip-credit compliance, and cash controls. Partner with Culinary/Beverage on inventory counts, waste tracking, and COGS controls. Review KPIs (covers, check average, comps/voids, labor %, guest sentiment) and report actions. Sales & Brand Growth Drive topline via upselling programs, features, pairing suggestions, and reservation pacing strategy. Support local marketing initiatives, community outreach, and private dining sales. Compliance & Safety Uphold DOH/health code, alcohol service laws, wage & hour, and safety standards. Lead incident response/reporting and ensure safety drills and certifications remain current. Projects & Openings Assist with menu launches, seasonal changes, pop-ups, training rollouts, and opening checklists as assigned. Requirements: Required Qualifications • 2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required., • Proven success running busy shifts while balancing guest experience, team coaching, and cost controls., • Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace., • Strong communication, conflict resolution, and coaching skills; organized and detail-oriented., • Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices., • Wine/spirits and culinary knowledge to guide guest choices and support sales., • Flexibility to work nights, weekends, and holidays. Working Conditions & Physical Requirements • Ability to stand and walk for extended periods (up to 8 hours)., • Ability to lift/push/pull up to 30 lbs. occasionally., • Frequent reaching, bending, listening, and visual acuity in a fast-paced environment., • Exposure to hot/cold environments and cleaning chemicals per safety standards. In Return, We Offer You • Competitive compensation and performance-based bonus opportunities, • Comprehensive health & wellness benefits, • Retirement savings plans, • Employee dining discounts, • Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job DescriptionCompany Description We are looking for a Bartender to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW: Under the general guidance of the Assistant Bar Manager, the Bartender is responsible for preparing and serving a wide range of alcoholic and non-alcoholic beverages to guests. This role involves maintaining a clean and organized bar area, ensuring the quality and consistency of drinks, managing inventory, and providing exceptional customer service to enhance the guest experience. YOUR KEY RESPONSIBILITIES: • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to drink recipes and customer preferences., • Garnish drinks to enhance presentation and flavor., • Take beverage orders from patrons, process food orders, and coordinate with the wait staff to ensure smooth service., • Create and suggest specials from the drink menu to boost sales and enhance the customer experience., • Monitor and maintain the cleanliness of the bar area, ensuring all glassware is clean and ready for use., • Maintain and manage bar inventory, restocking items as needed throughout the shift., • Operate the POS (point-of-sale) system and cash register for processing payments quickly and accurately., • Assist with opening and closing procedures, including completing inventory checks and cleaning tasks., • Adhere to safety and hygiene regulations to maintain a safe work environment for both staff and patrons., • Ensure customers meet the legal drinking age by checking IDs before serving alcohol., • Handle customer complaints or issues promptly, maintaining a pleasant and professional demeanor., • Work closely with other team members, including the barback and wait staff, to ensure smooth operations and a cohesive teamwork dynamic., • Any other reasonable duties as assigned by the supervisor or manager. All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description We are looking for a Food & Beverage Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW: Under the general guidance of the Restaurant General Manager, the Food & Beverage Manager is responsible for overseeing the daily operations of the restaurant to ensure a seamless guest experience. This role involves managing service standards, supervising staff, driving revenue through effective sales strategies, and maintaining operational efficiency. The Restaurant Manager ensures the highest level of guest satisfaction through quality service, staff training, and effective communication with the kitchen and other departments. The role includes responsibility for scheduling, inventory control, cost management, and compliance with all health and safety regulations, while fostering a positive, team-oriented environment that reflects the brand’s values and service culture. YOUR KEY RESPONSIBILITIES: • Adopt an appearance and attire that reflects and reinforces the company’s brand image and service standards, • Comply with the company’s code of conduct, ethics, and all internal policies and procedures, • Promote the company’s vision and values while consistently modeling professional, guest-centric behavior, • Perform tasks as directed to support and contribute toward the achievement of business and operational goals, • Deliver the highest levels of service with precision and attention to detail, consistently exceeding guest expectations, • Ensure all opening, mid, and closing procedures are properly completed in alignment with company standards, • Review daily reservations and forecasts, and coordinate table assignments and waitlist strategies with the Front Office team, • Review and update the restaurant’s food and beverage menu items regularly in coordination with culinary leadership, • Engage with guests throughout service to ensure satisfaction and immediate resolution of any concerns, • Prepare weekly staff schedules and monthly attendance reports; conduct daily briefings and regular team meetings to ensure effective communication, • Monitor and manage operational budgets, control inventory, minimize costs, and analyze financial reports to ensure targets are achieved, • Oversee the purchasing and receiving processes, ensuring accuracy and compliance with approved supplier lists, • Generate ideas, plan promotions, and assist with implementing initiatives that drive revenue and guest engagement, • Recruit, train, develop, and lead a high-performing restaurant team focused on guest satisfaction and operational excellence, • Monitor team performance, conduct regular performance reviews, and define KPIs and career development goals, • Provide coaching and create personal development plans for team members to encourage growth and improve performance, • Support senior management in developing and executing strategic business and marketing plans for the restaurant, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to. on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description We are looking for a Director of Luxury Leisure & Transient Sales to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Job Description JOB OVERVIEW: Under the general guidance of the Director of Sales, the Director of Luxury Leisure & Transient Sales is the strategic driver behind our luxury leisure vision and transient business performance. This role blends the art of high touch guest experience with the commercial leadership needed to position Delano Miami Beach as the premier destination within the global luxury travel market, ensuring that every partnership and guest touchpoint reflects the property’s legacy. The ideal candidate is sophisticated relationship builder who thrives on curating experiences for discerning travelers, while delivering strong revenue results and amplifying the hotels presence. YOUR KEY RESPONSIBILITIES: • Develop and executive the hotel’s luxury leisure and transient sales strategy in alignment with overall commercial objectives., • Identify, target, and grow business from top-producing luxury travel agencies, tour operators, and consortia., • Lead luxury leisure and transient sales initiatives including familiarization trips, trade vents, and market roadshows to elevate brand presence in key feeder markets., • Cultivate and maintain strong personal relationships with travel advisors, luxury agency owners, and key clients., • Serve as the property brand ambassador within the luxury leisure community, representing Delano with grace and authority., • Represent the property at industry trade shows, sales missions, and networking events., • Host high-value guests and travel partners on site, ensuring exceptional experience aligned with our brand standards., • Assist Director of Sales in the leading of transient revenue strategies, and collaborate with revenue management to analyze trends, forecast demand, and optimize pricing., • Work closely with Marketing, Reservations, and Operations to ensure seamless delivery of the guest journey from booking to post departure., • Collaborate with Membership and Cultural Programming teams to craft experiences that reflect the property’s unique identity and exclusivity., • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications, • Experience in luxury transient hotel sales, with existing relationships in key markets, • Five years of sales experience in lifestyle/luxury hospitality with strong exposure to leisure, transient, or lifestyle segments., • Familiarity with Agency360, Salesforce, PowerPoint, Excel, and luxury RFP platforms, • Presentation, communication, and organizational skills, • Self-driven and resourceful, with a balance of creativity and analytical thinking, • Willingness to travel globally for client engagement, brand positioning, and events, • Possesses a gracious, professional, and approachable demeanor reflective of a luxury lifestyle brand, • Multitasking and organizational skills; thrives in fast-paced environments with high attention to detail, • Ability to work independently and collaboratively while maintaining positive interdepartmental relationships, • Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs, • Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep, • Great verbal and written communication skills; must be fluent in English, • Willingness to work both indoors and outdoors, in varying conditions, based on business demand, • Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance, • All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. Additional Information What’s in it for you… • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand., • The chance to challenge the norm and work in an environment that is both creative and rewarding., • Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Summary This role will oversee all culinary operations of the banquet department in our luxury hotel and reports to the Executive Chef. Additionally, this role may support restaurant operations in the off season. Tasks • Monitor sanitation practices to ensure that employees follow standards and regulations., • Check the quality of raw or cooked food products to ensure that standards are met., • Estimate amounts and costs of required supplies, such as food and ingredients., • Manage budget, purchasing and inventory of food program for special events., • Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food., • Supervise or coordinate activities of cooks or workers engaged in food preparation., • Inspect supplies, equipment, or work areas to ensure conformance to established standards., • Order or requisition food or other supplies needed to ensure efficient operation., • Determine production schedules and staff requirements necessary to ensure timely delivery of services., • Check the quantity and quality of received products., • Determine how food should be presented and create decorative food displays., • Plan, direct, or supervise food preparation or cooking activities of multiple kitchens and restaurants in the hotel., • Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs., • Prepare and cook foods of all types, either on a regular basis or for special guests or functions., • Meet with sales team to negotiate prices or order supplies., • Recruit and hire staff, such as cooks and other kitchen workers., • Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers., • Demonstrate new cooking techniques or equipment to staff., • Arrange for equipment purchases or repairs., • Meet with customers to discuss menus for special occasions, such as weddings, parties, or banquets., • Google Suite, • Office suite software — Microsoft Office, • HRIS and Payroll — ADP TotalSource, • Point of Sale System – Toast, • Purchasing and Inventory Management- Craftable, • Procurement Software - iBuy Efficient by Avendra, • Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques., • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods., • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects., • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources., • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications., • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems., • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar., • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action., • Coordination — Adjusting actions in relation to others' actions., • Speaking — Talking to others to convey information effectively., • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job., • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do., • Time Management — Managing one's own time and the time of others., • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making., • Service Orientation — Actively looking for ways to help people., • Instructing — Teaching others how to do something., • Negotiation — Bringing others together and trying to reconcile differences., • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions., • Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work., • Persuasion — Persuading others to change their minds or behavior., • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance., • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things., • Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures., • Mathematics — Using mathematics to solve problems., • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences., • Oral Expression — The ability to communicate information and ideas in speaking so others will understand., • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem., • Speech Clarity — The ability to speak clearly so others can understand you., • Speech Recognition — The ability to identify and understand the speech of another person., • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)., • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity)., • Near Vision — The ability to see details at close range (within a few feet of the observer)., • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing., • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position., • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways., • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects., • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem., • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly., • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem., • Written Comprehension — The ability to read and understand information and ideas presented in writing., • Written Expression — The ability to communicate information and ideas in writing so others will understand., • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects., • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object., • Selective Attention — The ability to concentrate on a task over a period of time without being distracted., • Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Job Description Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Banquet Captain . This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. The purpose of this position is to manage, plan and direct the banquet operations including service, and set-up of service. The position will report to the Banquet Manager and will partner closely with the Catering/Sales and Culinary departments to ensure the banquet operations can meet the demands of the guest successfully. This includes all practices, procedures, training and guest satisfaction levels. A procedural approach to supervising Banquet staff must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service. In accordance with Fisher Island Club's philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all of our external and internal members, guests and customers. Primary Responsibilities: • Responsible for end-of-shift duties including, but not limited to, billing, cleaning event space and all work areas, returning banquet bar inventory, billing and releasing staff, • Partner with the Culinary department to provide timely and accurate food service, • Oversees all banquet service operations and ensures that all banquet service details are executed. Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel, • Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure room are set as contracted. Confirm and setup A/V equipment needs to contract for the event, • Responsible for the performance of the banquet service staff, including direct supervision of the banquet staff. Provides leadership to the staff in the absence of the Banquet Manager, • Work with guests and visitors to ensure satisfaction, • Take initiative and get creative in resolving guest challenges, • Collaborate with Catering, Food & Beverage managers and the Culinary team to ensure that quality service is provided for all meeting and banquet guests, • Manage the cost and quality control of banquet services, • Be an active liaison between the guests and other Club staff to ensure outstanding customer service while maintaining company procedures and complying with company policies, • Maintain all equipment and facilities in an organized, clean, safe environment, • Communicate any areas of need, problems, and concerns from guest to Banquet Manager, • Perform monthly inventories and order supplies as needed in collaboration with the Banquet Manager, • Work closely with Stewarding and Maintenance to schedule and perform transportation of supplies and equipment as needed throughout the Club, • Complete administrative tasks as assigned by Banquet Manager, • Bachelor's degree in Hospitality Management degree and or three years luxury service and supervisory experience in a medium size, high volume luxury hotel or resort environment is preferred, • Experience in Hotel management software and Point of sale software, • Alcoholic Beverage certification, • Food Safety certification Knowledge, skills and abilities • Strong interpersonal, supervisory and leadership skills required, • Strong organizational and time management skills required, • Ability to manage change effectively, • Ability to conceptualize the mission, • Clear, concise written and verbal communication skills, • Experience making presentations in front of groups, • Track record promoting an atmosphere of teamwork, • Experience communicating, training, and supervising diverse staff, • Instill/promote a guest service "can-do" attitude in all employees, • Assist in training and developing employees with limited experience, • Coach employees how to resolve and de-escalate conflicts in a calm and organized manner, • Strong customer service and reasoning skills, • Strong and creative problem-solving skills with exceptional detail in follow-up, • Follow/enforce company policies and procedures, • Ability to quickly evaluate alternatives and decide on a plan of action, • Train suggestive selling techniques Attributes • Proactive, Team Player, Problem Solver, • Passionate about hospitality and customer service driven, • Must have a professional appearance and good hygiene, • Respect for all co-workers and guests, • Pride in your work by creating positive energy, excitement and fun, • Demonstrate positive behaviors; smiling, being polite and courteous, • Able to develop a camaraderie with team members Working Conditions • Work is not performed in an office environment, • Extended periods of walking and or standing required, • Ability to work flexible schedule to include evenings/ weekends and holidays, • Attendance of the Banquet Manager is required at all Catering Functions, • Ability to work under pressure and handle stress, • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Equal employment opportunity - Drug free workplace

This is a VERY upscale beach front Hotel in Miami- we are looking for the best of the best -bonus if you have worked in the luxury space with very upscale clients and top of the line children's programs. Relocation provided! Purpose: Responsible for providing exceptionally enjoyable and safe pool experience for resort guests commensurate with the demands and expectations of a luxury hotel. Directs the provision of pool services, including towel issuance and inventory control as well as shift pool and aquatic operations. Maintains the cleanliness and physical appearance of pool area. Essential Functions and Responsibilities: • Directly manages the operations and staff of all Recreation, Fitness Center, and Aquatics programs, ensuring complete compliance with hotel safety, service, and grooming standards, • Oversees the operation of the swimming pool area, • Oversees the pool programs such as towel issue, retail sales at the pool, and Attendant service programs (escort to chairs, cool spritz, etc.), • Interviews and recruits all Recreation employees and Recreation vendors, • Reviews and submits vendor contracts to Director’s approval prior to the hiring and scheduling of an activity, • Establishes, ensures adherence to all departmental and Hotels guidelines, policies, and procedures, • Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns, • Prepares seasonal recreation activity schedules and participates in the planning and development of holiday and special event programs, • Works with meeting planners to schedule group recreational activities and prepares activity event orders, • Ensures proper posting of activities and special event information, • Maintains optimal staffing levels within forecasted budgetary guidelines, • Prepares weekly schedule for department, • Completes appropriate shift reports, • Reviews/maintains daily payroll records/reports, • Develops annual goals for all department managers, • Evaluates individual employee performance, determining improvement and training needs and advancement requirements, • Communicates information about hotel and recreation programs to all guest contact departments to facilitate greater utilization and to promote incremental revenues, • Prepares Daily Calendar of Resort Activities and provides copies to Housekeeping department for nightly turndown distribution, • Ensures recreation programs are executed in accordance with all hotel and safety guidelines, • Inspects the general appearance and functionality of all activities/recreation spaces including sanitation, temperature, lighting, and musical elements, • Prepares annual departmental budget and manages departmental costs, updating budget if operational forecasts change significantly, • Oversees and ensures accuracy of all cashier functions, • Manage directly and ensure compliance of Aquatics Training Program, • Responsible for accurate recording and submittal of payroll information, • Schedules and coordinates monthly recreation staff meetings, • Attends all appropriate meetings: department, pre-convention, front office, training sessions, • Maintains the clean and excellent working condition of the following areas: pool deck, fitness center, game room, and any other planned recreational activity space, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Other duties as assigned Qualifications: • Prior Recreation/Aquatics Management/Supervisory Experience - Required, • Minimum Five years recreation/aquatics management experience, • Previous experience as department head overseeing recreation and aquatics programs, • Excellent communication skills-oral and written, • Strong leadership skills, • First Aid and CPR certification, • Experience in high volume pool/ recreation facility, • Able to work a flexible schedule, including weekends and holidays Education: • Associates Degree

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests., • Obtain necessary credit and payment information from the guest., • Sell rooms in accordance with Front Desk sales strategies., • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events., • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries., • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Monitor, communicate, and respond to guest feedback to enhance service quality., • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events., • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music., • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of one (1) year guest service experience in hotel hospitality preferred., • Experience with previous Property Management System, preferred Opera System., • Ability to stand and walk for long periods of time required.

Job DescriptionCompany Description We are looking for a Retail Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Job Description JOB OVERVIEW Under the general guidance of the Hotel Manager, the Retail Manager, will oversee all aspects of the hotel's retail operations, ensuring a seamless, elevated shopping experience that reflects the property's brands, aesthetics, and service standards. This role is responsible for driving revenue, curating product assortments, managing inventory, leading retail staff, and delivering exceptional guest engagement while aligning with the hotel's positioning. YOUR KEY RESPONSIBILITIES • Maintain optimal stock levels by ordering merchandise promptly., • Conduct regular inventory audits to minimize loss and manager shrinkage., • Develop and implement merchandise displays that enhance the shopping experience and drive sales, • Ensure high levels of guest satisfaction through excellent service, • Address and resolve guest inquiries and complaints efficiently., • Implement guest service programs that encourage repeat business., • Recruit, train, and mentor gift shop staff., • Schedule and supervise staff shift to maximize efficiency., • Conduct performance evaluations and provide coaching and feedback., • Develop sales strategies to achieve store sales goals and maximize profitability., • Collaborate with marketing teams to promote special offers and events., • Analyze sales data to identify trends and areas of improvement., • Maintain store cleanliness and orderliness., • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications SPECIFIC JOB KNOWLEDGE & SKILLS • 3-5 years of retail management experience, preferably within a hotel or hospitality setting., • Excellent customer service and communication skills., • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail, • Maintain positive and productive working relationships with other team members and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift, • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary, • Must have excellent communication skills and be able to read, write, speak and understand English, • Must be able to work inside and outside at all times of the year as needed, based upon business volumes

Job DescriptionCompany Description We are looking for Retail Associates to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Job Description Under the general guidance of the Retail Manager, the Retail Associate will deliver an elevated and personalized shopping experience that reflects the brand’s signature style and service excellence. They will serve as a brand ambassador, ensuring every guest interaction is warm, intuitive, and memorable while maintaining the highest standards of presentation and product knowledge. YOUR KEY RESPONSIBILITIES • Provide exceptional personalized service to guests, anticipating needs and offered tailored recommendations., • Maintain a strong understanding of all our of products, collections, and brand story telling., • Achieve and exceed individual and team sales goals, • Ensure the retail space is impeccably presented at all times, in line with brand standards., • Assists with merchandising, restocking, and inventory control, • Process transactions accurately using POS systems., • Handle guests inquiries, special requests, and concerns with professionalism and care., • Support daily opening and closing procedures., • Collaborate with team members to create a seamless and engaging guest experience, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications, • Previous experience in retail, luxury hospitality, or a guest-facing role preferred, • Strong interpersonal and communication skills, • Passion for fashion, lifestyle, and luxury retail environments, • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail, • Maintain positive and productive working relationships with other team members and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift, • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary Additional Information All your information will be kept confidential according to EEO guidelines.

Key Responsibilities Pre-Opening Leadership • Lead development and execution of the pre-opening critical path (18-month timeline), • Coordinate with ownership, developers, and hotel operator on project milestones, • Participate in design and layout reviews to ensure operational efficiency, • Oversee preparation of pre-opening and operating budgets, forecasts, and ramp-up plans, • Oversee readiness of all operational areas, including Rooms, F&B (Internal and External), and support departments, • Ensure implementation of key systems (PMS, POS, accounting, distribution platforms), • Lead soft opening and grand opening execution, • Collaborate with sales and marketing teams on pre-opening strategy and market positioning, • Support condo closing efforts with operational input, as needed, • Establish and oversee the rental program structure and policies, • Develop owner communication and engagement strategies, • Coordinate with HOA, legal teams, and property management, • Develop SOP for all departments, • Track performance against budget, GOP, and revenue targets, • Support optimization of ADR, occupancy, RevPAR, and rental yield, • Partner with the hotel operator on recruitment and organizational structure, • Provide oversight and direction to department leaders, • Serve as a key point of contact for ownership and stakeholders Qualifications • 7+ years of experience in hotel operations, with pre-opening experience required, • Proven experience in at least one full hotel opening cycle, • Experience with condo-hotel, mixed-use, or STR-based properties strongly preferred, • Strong financial acumen, including budgeting and forecasting, • Experience working with hotel systems (PMS, POS, RMS, distribution platforms), • Demonstrated ability to manage multiple stakeholders (ownership, developers, operators), • Strong leadership, communication, and organizational skills Preferred Experience • Experience in the Miami / South Florida market, • Background with branded or lifestyle hotel concepts, • Experience working with third-party operators and HOAs What We Offer • Opportunity to lead a high-profile hotel pre-opening project, • Competitive compensation and benefits package, • Career growth within a dynamic and growing organization

At Kushner, we pride ourselves on our four core values: Be Caring, Be Best in Class, Be Solution-Oriented, and Be Accountable. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the “4 Be’s”. Our team and passion for the real estate industry exemplifies what it means to live out these core values in our offices and at our communities day in and day out. Each new day is a learning experience at Kushner, whether it is the knowledge we bring, gain, or share during our journey together. Our team members are set up to aim beyond, achieve the utmost success, and for endless possibilities for growth. Come Grow With Us! POSITION SUMMARY: We are seeking an experienced and results-driven Regional Property Manager to lead and elevate operations across a multi-property portfolio within an assigned region. This role provides strategic oversight of property performance, team leadership, financial results, resident satisfaction, and asset value creation. You will guide Property Managers and on-site teams to deliver operational excellence while driving NOI growth and long-term portfolio success. WHAT YOU'LL DO: Operational & Financial Leadership • Provide hands-on leadership and strategic direction to Property Managers across all aspects of operations, including leasing, maintenance, inspections, capital projects, and resident relations., • Drive maximum Net Operating Income (NOI) through disciplined expense control, revenue optimization, and proactive delinquency management., • Partner with Property Managers to develop annual operating and capital budgets; ensure accurate, timely financial reporting and variance analysis., • Review and analyze monthly financial statements, holding managers accountable for expense control and overall property performance. Marketing & Revenue Growth • Collaborate with the Marketing Team to develop and execute strategic marketing plans that maximize occupancy, rental income, and competitive positioning., • Support leasing teams through guidance, coaching, and direct involvement when needed to achieve leasing and pricing goals. People Leadership & Talent Development • Recruit, train, motivate, and mentor Property Managers and on-site teams to build a high-performing culture., • Conduct performance evaluations, salary reviews, and make staffing decisions aligned with operational goals., • Ensure teams have the tools, resources, and budget clarity needed to succeed. Compliance, Safety & Risk Management • Ensure full compliance with company policies, procedures, and regulatory requirements., • Develop, implement, and enforce safety programs that promote a safe environment for residents, staff, and visitors., • Proactively identify and mitigate potential hazards such as lighting, fencing, pool access, trip hazards, and general site safety. Asset Optimization & Problem Solving • Identify opportunities to enhance property value through creative programs, service improvements, and operational efficiencies., • Analyze existing and potential challenges; implement solutions aligned with ownership objectives and company standards., • Oversee capital projects from planning through execution, ensuring quality, budget adherence, and timely completion. Reporting & Communication • Ensure all weekly, monthly, and quarterly reports are completed accurately and on time., • Effectively communicate operational and financial data to senior leadership, including detailed variance explanations. WHAT WE'RE LOOKING FOR: Required Experience & Education • Bachelor’s degree preferred., • Minimum 5 years of Regional Property Management experience overseeing suburban, multi-site portfolios of 2,000+ units., • Proven experience managing capital improvement projects., • Strong understanding of on-site maintenance operations, vendor management, and contractor oversight. Skills & Competencies • Exceptional leadership, organizational, and time-management skills., • Strong financial acumen with the ability to analyze budgets, ratios, percentages, and performance metrics., • Sales- and marketing-oriented mindset with the ability to develop and evaluate market plans., • Calm, confident decision-making under pressure or emergency situations., • Excellent communication skills with the ability to present to managers, clients, and stakeholders. Technology & Tools • Experience with Yardi or comparable property management software highly preferred., • High proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, OneNote, OneDrive/SharePoint)., • Experience using collaboration tools such as Teams, Zoom, and WebEx., • Familiarity with Apple iOS devices and Windows-based PCs. Other Requirements • Valid driver’s license and state-required auto insurance., • Real estate license where required by state regulations., • Ability to travel overnight several times per month., • Ability to walk up to three flights of stairs multiple times daily (approximately 5,000 steps/day), including in inclement weather. Why Join Us? This is an opportunity to lead with impact, shape operational excellence, and directly influence the success of a growing portfolio. If you thrive in a fast-paced environment, enjoy developing people, and are driven by results—we want to hear from you. Ready to make your mark? Apply today and help us build something extraordinary. Equal Opportunity Employer & Equal Housing Provider

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Restaurant Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. The server is responsible to serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner; ensures a positive experience for all guests. RESPONSIBILITIES AND AUTHORITIES: • Always treats guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity., • Greets guests upon arrival; assists with seating as needed., • Presents menus/wine lists to guest sand describes all daily specials., • Takes food and beverage orders accurately and courteously; responds to guests’ questions regarding food and beverage items., • Opens/presents/pours wines and champagnes in a professional manner as needed., • Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any special requests., • Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of guests as needed., • Review’s food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies., • Refills guests’ beverages as requested; monitors guests during meals to provide for all needs., • Suggests desserts to guests at completion of meal; accurately takes and delivers dessert orders., • Delivers accurately itemize bill receipt to guests upon meal completion., • Handles purchasing transactions, which include operating cash register and accounting of daily sales., • Receives payment from guests; makes change as needed; issues receipts., • Clears and resets tables as needed., • Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices., • Always maintains cleanliness and sanitation; performs closing clean-up duties., • Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to F&B Manager as needed., • Assists other staff members as needed to ensure optimum service to all guests., • Completes all necessary paperwork; maintains files and records., • 1-2 years of food server in full-service restaurant is required Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Job Summary: The Banquet Server performs all tasks associated with setting up, serving, and breaking down of function rooms where banquet food service activities are performed. Banquet Servers are responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests during banquet functions. Responsibilities and Duties Include but Not Limited to the Following: • Reviews and understands Banquet Event Orders (BEO’s) at the beginning of each shift to ensure banquet rooms are set as per the customer request., • Reads and executes specifications listed on the Banquet Event Orders., • Attends all pre-shift meetings to receive direction from Captains, Sales staff and event planner., • Prepares coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order., • Maintains proper dining experience by delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses, etc., • Greets all guests and owners warmly with an appropriate greeting., • Responds promptly and accurately to guests queries about the products and services provided as well as general information about the hotel., • Properly opens and pours wine at the table side, as needed., • Takes beverage orders and collects payments where specified., • When guests are billed “on-consumption”, track the amounts of food or beverage served to ensure proper billing., • Prepares tables, action stations, buffets, service carts, dessert table/carts and cordial carts., • Replenishes buffet items to ensure consistency and freshness in presentation., • Removes china, glassware, silverware, etc. from tables at the conclusion of the meal period and delivers to the stewarding area., • Ensures guest satisfaction throughout the meal service., • Responds to guest requests in a friendly, timely, and efficient manner., • Ensures each course is cleared and tables are properly crumbed between courses., • Ensures that all tableware is clean and presentable to guests., • Monitors and maintains cleanliness, sanitation, and organization of assigned station and service areas., • Ensures proper use, storage of all banquet equipment., • Maintains high standards of safety and cleanliness in all areas., • Communicates any areas of need, problems, and concerns from guests to a supervisor., • Completes assigned side work including, but not limited to cleaning, stocking, folding silverware, etc., • Ensure that meeting rooms are re-set for site inspections or future events., • Adhere to grooming and appearance standards consistently., • High school diploma or equivalent preferred., • Must speak, read, write, and understand English., • Prior experience in a high-end, high-volume banquet operation is strongly preferred., • Must meet Food Handler and Responsible Vendor training and certification requirements., • Speaks with others using clear and professional language., • Detail-oriented., • Professional attitude is required., • Ability to stand and walk for extended periods of time., • Ability to carry, push and pull up to 50 pounds of weight., • Ability to work independently., • Excellent time management skills and ability to multi-task., • Works well with others., • Good communication skills are an asset., • Good organizational skills. The Betsy – South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Advanced Roofing, established in 1983, is the largest commercial roof and specialty contractor in Florida, and the 10th largest in the country. The business has consistently experienced year over year growth, driven by its reputation for top-quality work and exceptional and professional customer service. Position Summary We are currently looking for a Regional Service Manager who is responsible for leading and overseeing all of service branch operations to ensure the safe operation of all service personnel while delivering acceptable gross margins within each branch. As Regional Service Manager, leadership and communication are required to ensure team effectiveness between individual Service Managers, as well as directly responsible for growing the local sales volume of the branch. This is a hands-on role as well as a manager role. Job Responsibilities • Leadership, Career Planning and Staff Development, • Oversee AR statewide., • Establish branch objectives, policies, procedures and performance standards within the boundaries of corporate policy., • Oversee all SOPs for the department and train to them statewide, • Ensures training, evaluations (KRAs) and career mapping for employees, • Oversees schedule of service technicians during peak and slow seasons., • Oversee all open service jobs and monitors monthly forecast changes to ensure each branch is well staffed and maintains a strong talent pool., • Interview for open positions and make sure staffed properly for the state., • Meetings, • Facilitates and creates agenda for Monthly Service Meeting and twice annual full day service meetings, • Visits each office at least 2 days a month., • Budgeting, Profitability and Sales, • Maintain positive financial posture for each branch and monitor cost analysis activities on routine basis., • Customer Satisfaction, • Ensures high customer satisfaction and manages customer service initiatives and implement new ones., • Achieves a customer satisfaction rating of "Excellent" for all service divisions., • Track and Review all key accounts monthly for repeat call backs., • Reviews and monitors new and top client business and publishes annual report., • Proposals, Scheduling and Site Visits, • Manages proposals and site visit goals., • Makes sure the daily schedule is accurate for state and that all tickets are up to date., • Reviews service dispatch tickets for accuracy and consistency., • Manage all sales staff for proper sales cycle touches thru weekly reporting calls on new opportunities, closes, and losses. Identify key opportunities and assist staff with ridealongs and estimator reviews etc., • Quality, • Ensures quality meets industry and Advanced's standards for scope work on all jobs., • Provides weekly dashboard and monthly dashboard of key service metrics. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Education • 4-year technical/business administration degree or equivalent, plus extensive experience in the roofing and construction industry Experience • Minimum 18 years of age, • Proven understanding and experience estimating service repairs, • Proven record of successfully running a service division required, • Excellent communication and organizational skills require, • Proven ability to work in a fast-paced environment, • A strong work ethic and a high level of self-motivation, • Ability to work independently while contributing to a team environment Working Conditions | Environment | Special Requirements • Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, State and Federal regulations., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position., • Employees will be subject to the random drug and alcohol testing upon reasonable suspicion or any other regulatory requirement., • Must be able to work in a dog friendly environment GENERAL COMMITEMENT FOR ALL EMPLOYEES • Commitment to Company values and complies with Company norms, policies, directives, and procedures., • Follows all safety procedures and protocols., • Honors and protects confidential and proprietary documents and information., • Satisfies work schedule requirements., • The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required to be performed by the employee. Performs all other duties as assigned., • We are an equal opportunity employer of protected veterans and individuals with disabilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CC-C024413 EOE DFWP #ADR1 Compensation details: 175000-200000 Yearly Salary PI26f7cbe676b4-26289-40524664

Job Description Full Job Description: Our Customer Service Reps are vital to building and maintaining relationships with our great customers! You will contact and interact with current customers to obtain and process all information necessary to provide value added services to our customers. The schedule for this position is Monday to Friday 9:00am to 5:00PM. You will contribute to the success of our team through these key responsibilities: Deal directly with customers either by telephone or electronically. Obtain, evaluate, and enter all pertinent information for load orders. Respond to customer's inquiries such as tracking and tracing certain documents Handle and resolve customer complaints Update websites and edit functions Complete customer reports as required Communicate and coordinate with planning team on amount of loads to book and origin destinations Keep up with customer's trailer pool (as required) Work with driver advocates with customer or load problems Communicate with account sales managers on customer problems or concerns Must establish and maintain a lasting relationship with customer

Job Description Classification: Non-Exempt Job Summary: As a Sales Consultant, you’ll be the driving force behind the top-line growth of the branch you report into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be ready to identify and secure new customers, build relationships, and deliver customized solutions for all types of businesses in food & beverage, industrial and healthcare industries that use linen, uniforms, and facility services like first aid and restroom supplies. With the support of a dedicated team, you’ll develop your skills, meet your financial goals, and help your branch achieve its growth goals. About Us: At Alsco Uniforms, we don’t just sell uniforms and linen laundry services – we offer solutions to help businesses maintain a safe and clean environment for their employees and customers. Since 1889, Alsco Uniforms has been a family-owned company that is headquartered in Salt Lake City, Utah. Today, the company operates over 80 laundry facilities throughout North America and proudly serves more than 125,000 customers in all industries. What makes Alsco Uniforms special? It’s our people. Our team members are the driving force behind our success, fueling decades of strong financial performance, innovation, and unmatched service. We’re looking for ambitious sales professionals who are ready to grow their careers with us. If you’re seeking competitive pay, excellent benefits, and a company that invests in your success, Alsco Uniforms is where you belong. Your sales mission is simple: Showcase to prospects why It Pays to Keep Clean with Alsco Uniforms. This is done by offering tailored solutions that keep businesses safe, spotless, and ready to thrive, ensuring a healthier and more professional environment for their employees and customers. Join our team and take the next step toward a fulfilling and dynamic career path! Our full-time employees enjoy: • Medical, Dental, Vision, FSA/HSA, • Life Insurance, Disability Insurance, • Vacation, Sick Time, Holidays, • Choice of Global Cash Card or Direct Deposit, • Career Advancement, • Learning & Development Opportunities Daily Position Activities: • Build a pipeline of new business by identifying prospects, cold calling, qualifying, • leads, and presenting tailored proposals., • Meet and exceed weekly sales quotas by proactively managing your Salesforce sales funnel., • Collaborate with internal teams to ensure smooth onboarding for new customers., • Prepare for and participate in weekly branch growth meetings to outline your upcoming customer installations., • Foster strong relationships with new customers to ensure smooth transition to service team., • Safely operate a company vehicle and follow all policies and procedures., • Strong communication and interpersonal skills to engage customers and colleagues., • A motivated, results-driven mindset with time management and territory management skills., • Desire to effectively utilize the company CRM to drive your results., • Proven history of successful sales experience and desire to be consistent and disciplined to meet and exceed your weekly goals., • Competitive base salary - $42,000 - $45,000 based with uncapped commissions., • Company vehicle with gas card and insurance included., • Unlimited earning potential with no commission caps on industrial, healthcare and facility services customers., • Up to 15:1 multiplier, highest in the industry., • Over $10,000 potential in quarterly and annual bonuses., • No account size max., • Receive commission on current contracted corporate accounts., • Ability to upsell into all current customers in your assigned territory., • Largest and most protected sales territories in the industry, offering a vast pool of potential customers in every territory., • Exclusive Winners Circle Awards Conference at a luxurious all-inclusive resort—earn your spot by achieving 125% of your sales quotas. No competition with other Sales Consultants, your success is based entirely on your own performance., • 401(k) with 25% match up to 6% of total income with overall 401(k) contribution up to 5.5% of annual income., • Education reimbursement., • Employee assistance program., • Top Sales Consultants make over $200,000., • Top 10% Sales Consultants make over $150,000., • Top 25% Sales Consultants make over $125,000., • Daily travel within designated sales territory., • Work in a mix of office, industrial, and customer environments., • Daily, driving by vehicle within a designated sales territory. Ready to launch your career with a company that values your ambition and rewards your success? Apply today and become part of the Alsco Uniforms growth journey. Requirements Qualifications: • Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as strong time management skills., • Proficient computer skills in Microsoft Office., • Have and maintain a valid driver’s license and maintain a driving record free of chargeable accidents, speeding, safety or other violations., • Recognize colors, sizes and types of product. Count, add and subtract accurately., • Excellent interpersonal skills and ability to work successfully in a team environment., • College degree preferred or two years of outside sales experience. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 2/6/2025

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Job Summary: Front Office Front Desk Agents are responsible for welcoming guests upon arrival, determining a guests’ reservation status and identifying how long they will be staying at The Betsy. Front Desk Agents help guests check in and out of the hotel, assist in assigning rooms and accommodate special requests whenever possible. Responsibilities and Duties Include but Not Limited to the Following: • Checks guests in and communicates services and amenities at The Betsy to guests upon arrival., • Accommodates special requests whenever possible for each guest., • At the end of guests' stay, processes guest check-outs., • Assists in pre-registration and blocking of rooms for reservations., • Thoroughly understands and adheres to proper credit, check-cashing, and cash handling policies and procedures. Performs cashier related functions like posting charges to guest accounts, raising paid outs, and currency exchange., • Understands room status and room status tracking., • Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, room-moves, and day use rooms., • Works closely with the housekeeping and engineering departments in the keeping of room status reports up to date and coordinates requests for maintenance and repair work., • Knows The Betsy’s room locations, types of rooms available, and room rates as well as the activities and services of The Betsy., • Presents options and alternatives to guests and offers assistance in making choices by using suggestive selling techniques and The Betsy upselling strategy to sell rooms and to promote other services of the hotel., • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures., • Uses proper mail, package, and message handling procedures and records such transactions for proper tracking., • Advises guests of any messages, mail, faxes, etc. received for them., • Obtains proper identification for tax-exempt guests and attaches the form to the registration card., • Maintains the cleanliness, sanitation, and neatness of the front desk area., • Knows all safety and emergency procedures and is aware of The Betsy accident prevention policies., • Performs additional tasks as requested by management. Job Requirements: • High school graduate or equivalent required., • Experience in a similar position in a high-volume, high-end hotel is strongly preferred., • Degree in hospitality management or related field desirable., • Must be able to:, • Speak, read, write, and understand English (Spanish desirable);, • Use computer systems and devices including but not limited to property management system, guest service management system, and point-of-sales system;, • Meticulously follow instructions;, • Achieve sales goals;, • Work well with others;, • Work independently;, • Multi-task;, • Resolve complex problems;, • Remain calm during stressful situations., • Must be:, • Extremely detail-oriented and precise;, • Professional and friendly. The Betsy – South Beach is an equal opportunity employer and a drug-free as well as harassment-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job DescriptionAre you a hospitality professional with experience in Spas and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Director of Spa & Wellness. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Position: Director of Spa & Wellness Job Summary: The director is responsible for the day-to-day operations, including the physical structure, tranquility, and aesthetic beauty of the facility promote a relaxing and appealing environment. Uses the ability to lead and motivate staff to achieve goals and exceed member expectations. The overall quality and satisfaction of all the programs and services for members and guests depend on the Director of Spa & Wellness. The Director is a representative of a fit and healthy lifestyle, enjoys interpersonal contact with members and guests, and enjoys the motivation that accompanies the role. Primary Responsibilities: • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for others., • Ensures compliance with all Club policies, standards, and procedures by training, supervising,, • and hands-on management, • Maintain a comprehensive standard facility operation manual, including written policies and procedures for all facility services, administration, and maintenance., • Maintain a daily management report outlining key facility statistics and a summary of daily operations., • Develops and maintains accurate facility maintenance procedures and checklists through routine preventative maintenance and repair., • Maintains a monthly inventory of supplies, equipment, and products., • Creates a team of service providers to meet all aspects of professionalism and service standards., • Maintains a fully staffed facility by recruiting, interviewing, hiring, and training all staff., • Ensures the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops., • Ensures appropriate facility supervisory coverage through use of a Manager on Duty (MOD) system., • Assesses all employees’ progress continually, trains employees, coaches employees with positive reinforcement, disciplines fairly and consistently, and completes annual performance evaluations., • Provides excellent customer service and monitors guest feedback and other customer care techniques. Consistently follows up on guest requests and comments., • Ensures the successful integration of the spa and the fitness facility into the overall operations of the Club., • Ensures that the spa is successfully positioned within the respective marketplace by completing a competitive analysis and determining strengths and weaknesses of all significant competitors., • Selects vendors for spa retail operations and manages contract agreements., • Oversees retail product research, product selection, and purchasing, and product display., • Manages supply inventories and purchasing control, including uniforms., • Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded., • Ensures that financial goals are attained by developing and implementing a retail sales plan., • Establishes service and retail goals for staff and guides how to achieve them., • Develops a schedule of seasonal utilization patterns to be used in the budgeting process and effective payroll management., • Specifies and controls efficient usage of professional products for all services by completing a service cost analysis and implementing an inventory control system., • Provides necessary financial information to the accounting department for accurate reporting of daily sales and financial performance., • Ensures an effective inventory system with the par stock levels implemented for spa equipment and supplies., • Ensures compliance with all state licensing and health requirements., • Maintain complete, accurate, and updated records of staff, independent contractors, vendors, etc., including licenses, contracts, certificates of insurance, business licenses, etc., • Provides reservation procedures using spa software or a manual reservation system., • Exercise discretion and independent judgment in the completion of job duties related to matters of significance., • Complete all other tasks as assigned to ensure operational excellence. Minimum Qualifications: • A college degree in hospitality, spa management, wellness, or a related field, with five years, • Experience in management of a luxury resort property, five years of experience in the hospitality industry of a similar luxury resort, and a minimum of one approved industry certification., • Proven business management skills and a minimum of 5-10-year experience in Spa operations at a 4-5 Diamond/Star executive level, • Ability to maintain calm and professional leadership in a fast-paced environment, • Experience with luxury brand products to include skin care, haircare and nail care,, • Experience working in Forbes or luxury hotel/Club environments, understanding luxury standards of service. Active Membership: • International Spa Association (ISPA), • Florida Spa & Wellness Association, • Sports & Fitness Industry Association Equal employment opportunity - Drug free Workplace

Job Description Are you a hospitality professional with experience in Spas and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Spa Concierge. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. $2.000 hiring bonus SPA CONCIERGE Position Summary The Spa and Salon Front Desks are the main information centers for the department. The Spa Concierge assumes all the responsibilities that come with these areas. This position creates a member/guest’s first and last impression of the Spa. A Spa Concierge handles each guest/member's request for Spa, Fitness, Salon, and Retail Services. His/her primary function is to ensure that all members/guests are greeted, and personally checked in and out of the Spa courteously, efficiently, and accurately. This position is also responsible for scheduling services via the appointment booking system; answering and routing phone calls, selling merchandise, and point of sale settlements. In accordance with Fisher Island Club’s philosophy, all team members work together sharing a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness, and honesty. These are the core values that we will live by in our daily interaction with all our external and internal members, guests, and customers. Nature and Scope: • The incumbent reports directly to the Assistant Spa Director. The major thrust of the position is to create a warm and professional welcome and ensure that members/guests feel comfortable with their visit to the Spa. Duties and Responsibilities: • Support the club’s philosophy and culture daily to ensure member/guest satisfaction., • Ensure that a high standard of service is maintained throughout the spa, as detailed in Club and Department standard operating procedures, as well as the Forbes and Leading Hotels of the World standards., • Assist in the operations of the entire spa department as required:, • Front Desk, • Spa Retail Area, • Relaxation & Locker Areas, • Prep Area, • Fitness areas, • Treatment Rooms, • Salon, • Represent the first impression, ensuring a warm and friendly welcome and check-in experience to all members/guests always, confirming membership status and good standing. Use the member/guest name appropriately and communicate it to colleagues and managers so that they can use it as well., • Assist in the smooth flow of the member/guest’s journey throughout the visit., • Give guided tours of the Spa when needed and offer return members/guests proper recognition. Aim to give members/guests the best possible service and make each member/guest feel important. The interest of each member/guest is of paramount importance., • Provide members/guests with information regarding the Spa's facilities, programs, and services. Guide members/guests through the booking process offering a personalized experience and customized recommendations by sharing knowledge of spa services., • Schedule services using the appointment booking system following all booking operating procedures. Organize appointment scheduling to maximize the use of time and profitability whilst ensuring that the member's/guests’ needs are of first importance. Proactively record guest preferences and anticipate needs, helping with any reservation even if it does not pertain to the Spa. Communicate other necessary guest information with colleagues (i.e.: Birthdays, Anniversaries, Special requests.), • Inform Management of member/guest grievances. Handle member/guest complaints in accordance with our member/guest resolution policy. Take ownership and provide satisfaction and assurance to them that you will bring the issue to Management. If Management is unavailable, address problems in a courteous manner., • Assist guests in the Retail and ring-up sales. Ensure that the reception and retail area is always tidy, clean, and fully always stocked., • Process all vouchers including training and classes as well as spa services through the spa software., • Check members/guests out of the Spa ensuring services have been accurately settled., • Answer/address all correspondence in a timely manner, including emails and voicemails. Handle member/guest comments and concerns in a timely and appropriate manner, consulting a member of the leadership team when necessary and following an appropriate and expected handover to coworkers when tasks are not completed., • Monitor and change the music on the master sound system as it pertains to the spa areas., • Run daily usage reports off the appointment booking software and submit them to Supervisor via daily reports., • Assist Therapists in room assignments., • Report any dysfunctional equipment to Spa MOD., • Maintain inventory of supplies for the operations of the spa reception as per the inventory calendar., • Attend daily, weekly, and monthly spa meetings as well as all training courses deemed necessary/mandatory., • Will be expected to assist with various demonstrations, events, and training., • At the close of your shift, inform the next shift of any pertinent information relative to operations and Member services., • If you are on the closing shift, complete all closing shift duties., • If you are on the opening shift, complete all opening shift duties., • Maintain a high standard of appearance and personal hygiene in accordance with the employee handbook and spa-specific grooming guidelines. Make sure the uniform is immaculate. Appearance should be professional with minimal jewelry, conservative hair, and nail style and a nametag is worn., • During your employment, other positions, duties, and responsibilities may be assigned to you from time to time., • Always demonstrate a professional attitude, particularly regarding punctuality, appearance, and general manner., • Prepare gift certificates and gift packaging. Success Criteria A successful candidate for this position should excel at: • Creating memorable and comforting experiences, • Emotional intelligence, • Proper grooming standards, • Strong multitasking and organizational skills, • Friendly and warm personality with good communication skills, • Keeping up to date with spa trends, • Creating an example of themselves with excellence., • Proactive, Team Player, Problem Solver, • Passionate about hospitality and customer service driven, • Must have a professional appearance and good hygiene, • Respect for all co-workers and guests, • Pride in your work by creating positive energy, excitement, and fun, • Demonstrate positive behaviors, smiling, being polite and courteous Experience and Education Required • High School Degree and/or GED required., • Prior club, hotel, spa, and hospitality experience desired., • The prior front desk is highly desirable, including working with a computerized point of sale and/or reservations system., • Two to three years related experience and/or training, or equivalent combination of education and experience. Skills Required • Reading, writing, and oral proficiency in the English language., • Must be willing to work a flexible schedule to accommodate the Spa’s needs., • Must be self-motivated., • Must be able to work efficiently under pressure., • Must work in a safe, prudent, and organized manner., • Must have mathematical skills and a technical aptitude., • Knowledge of the club/hotel and/or spa industry., • Must have basic knowledge of computer programs including Microsoft Excel, Word, & Internet applications., • Must have a commitment to follow all policies and procedures as they relate to the Spa and Club., • Must be able to relate to all levels of management and colleagues., • Must have excellent interpersonal and communication skills., • Must be open to learning about treatments and concepts that derive from other cultures., • Must be professional, energetic, enthusiastic, cooperative, and always have a friendly disposition., • Must be punctual and reliable., • Have an aptitude to work in a very busy environment including phones, clients, and staff as needed., • Must be willing to attend all mandatory training to further spa skills., • Consistent attention to detail in delivering the Fisher Island experience., • Ability to multi-task and maintain grace while under pressure., • Must have knowledge of spa services and products offered., • Juggle and balance the needs of the organization., • Consistently strive for a higher level of achievement both personally and professionally., • The ability to upsell services, recommend products and assure member/guest satisfaction., • Must be willing to be proactive, take initiative, and be held accountable when dealing with members/guests., • Must be comfortable with accounting documentation at the close of shift and be held accountable. Licenses or Certifications No licenses or certifications are required. Working Conditions: • Work is performed inside most of the time, and will require some outdoor activity, • Ability to work odd hours and on weekends and holidays, • Ability to work under pressure and handle stress READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity - Drug-Free Workplace

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Purpose: Responsible for providing exceptionally enjoyable and safe pool experience for resort guests commensurate with the demands and expectations of a four-star hotel. Directs the provision of pool services, including towel issuance and inventory control as well as shift pool and aquatic operations. Maintains the cleanliness and physical appearance of pool area. Essential Functions and Responsibilities: • Directly manages the operations and staff of all Recreation, Fitness Center, and Aquatics programs, ensuring complete compliance with hotel safety, service, and grooming standards, • Oversees the operation of the swimming pool area, • Oversees the pool programs such as towel issue, retail sales at the pool, and Attendant service programs (escort to chairs, cool spritz, etc.), • Interviews and recruits all Recreation employees and Recreation vendors, • Reviews and submits vendor contracts to Director's approval prior to the hiring and scheduling of an activity, • Establishes, ensures adherence to all departmental and Loews Hotels guidelines, policies, and procedures, • Evaluates changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns, • Prepares seasonal recreation activity schedules and participates in the planning and development of holiday and special event programs, • Works with meeting planners to schedule group recreational activities and prepares activity event orders, • Ensures proper posting of activities and special event information, • Maintains optimal staffing levels within forecasted budgetary guidelines, • Prepares weekly schedule for department, • Completes appropriate shift reports, • Reviews/maintains daily payroll records/reports, • Develops annual goals for all department managers, • Evaluates individual employee performance, determining improvement and training needs and advancement requirements, • Communicates information about hotel and recreation programs to all guest contact departments to facilitate greater utilization and to promote incremental revenues, • Prepares Daily Calendar of Resort Activities and provides copies to Housekeeping department for nightly turndown distribution, • Ensures recreation programs are executed in accordance with all hotel and safety guidelines, • Inspects the general appearance and functionality of all activities/recreation spaces including sanitation, temperature, lighting, and musical elements, • Prepares annual departmental budget and manages departmental costs, updating budget if operational forecasts change significantly, • Oversees and ensures accuracy of all cashier functions, • Manage directly and ensure compliance of Aquatics Training Program, • Responsible for accurate recording and submittal of payroll information, • Schedules and coordinates monthly recreation staff meetings, • Attends all appropriate meetings: department, pre-convention, front office, training sessions, • Maintains the clean and excellent working condition of the following areas: pool deck, fitness center, game room, and any other planned recreational activity space, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Prior Recreation/Aquatics Management/Supervisory Experience - Required, • Minimum Five years recreation/aquatics management experience, • Previous experience as department head overseeing recreation and aquatics programs, • Excellent communication skills-oral and written, • Strong leadership skills, • First Aid and CPR certification, • Experience in high volume pool/ recreation facility

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations, • Honesty & Integrity, • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences, • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager, • Establishes and develops long term customer relationships providing value and profitability, • Enhances our guests’ stay by creating an inviting atmosphere, • Coordinates and multi-tasks job duties in an active environment, • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance, • Conduct sales within the General Store, • Understand the product within the General Store and have the ability to speak to the product, • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests' accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills. Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as a full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Responsibilities include a mix of sales counter duties and warehouse tasks, supported by modern sales systems and a commitment to maintaining an organized workspace. Travel for the Counter Sales position is not a requirement; all duties and responsibilities are performed on-site at the designated sa

Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors. The Inside Sales Associate / Warehouse Associate works with customers to identify their needs, create solutions, and ensure a smooth sales pro

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

ConciergeMD is a growing, physician-owned concierge family practice opening a new Brickell location and seeking a full-time Front Desk / Concierge Coordinator.This position is part of a long-standing concierge medical practice and offers a salary and benefits package above industry standard due to t

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Stocks shelves and displays neatly while following merchandising planograms to maximize sales.

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