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Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.
One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: SPANISH SPEAKING PREVIOUS CUSTOMER SERVICE EXPERIENCE Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties: Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: Day shift Morning shift Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person