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Job Description Why Stokes? Stokes Healthcare is a privately-owned business comprised of three divisions: Stokes Pharmacy (503A pharmacy), Epicur Pharma (503B facility) and STEP labs. The these divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles. Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities. In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers. Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions. STEP Labs is a GMP-compliant laboratory that delivers accurate, reliable analytical testing for manufactured pharmaceutical products. Equipped with advanced instrumentation and operated under strict regulatory standards, STEP Labs provides comprehensive services in microbiological and chemistry analysis with a focus on quality, data integrity, and timely results. Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders’ commitment to traditional craftsmanship, combined with today’s most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients’ lives depend on it. At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, vacation and personal time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore. Job Title Customer Care Professional FLSA Status Non-exempt Salary Starting at $16/hour based on experience plus twice a year bonuses Reports To Pharmacist/Customer Care Professional Lead Job Summary This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. The qualified candidate ensures the customer receives the best service possible while demonstrating enthusiasm, diligence and resilience. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Answer incoming calls from customers and make outbound calls to process orders received from doctor offices, • Manage and resolve customer complaints with a sense of concern and urgency, • Enter new customer information into the appropriate system and update existing customer information, • Document all call information according to standard operating procedures, • Deliver superior customer service with a friendly demeanor, can-do attitude and willingness to help at all times, • Maintain a position of trust and responsibility by keeping customer information confidential, • Demonstrate sound decision making according to established guidelines/procedures, • Continuously increase job knowledge and skills through self-motivation and in-house training Required Education and Experience • High school diploma or general education degree (GED), • Customer service call center experience preferred but not required, • Must possess strong verbal, written and oral communication skills, • Must have basic to moderate computer skills and have the ability to learn new software programs quickly, • Must exhibit punctuality and low absenteeism, • PTCB Certification a plus, • NJ Pharmacy Technician License is not required but is a plus, • May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day, • May be necessary to work extended hours as needed, • Finger dexterity to operate office equipment required Eligibility Qualifications It may be necessary to work extended hours as needed. Competencies • Communication Skills, • Customer/Client Focus, • Organizational Skills, • Problem Solving/Analysis, • Technical Capacity Work Environment This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • May sit, stand, stoop, bend and walk intermittently during the day., • May sit or stand seven (7) to ten (10) hours per day., • Finger dexterity to operate office equipment required., • May need to lift up to twenty-five (25) pounds on occasion Position Type and Expected Hours of Work This is a full-time position. Because of the nature of the business, work schedules may vary at times. Travel No travel is expected for this position. Disclaimer The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job. AAP/EEO Statement Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.

Develops good working knowledge of all batch making and packaging processes. Must be capable of logical structuring of batch making process, particularly optimizing the switchover sequence/needs of production.

Starts and troubleshoots machine processes to produce sample product. Works with Quality to evaluate, improve and troubleshoot all processes in accordance with customer requirements. Generates, maintains and confirms Set-up sheet information as well as digitally stored process parameters.

Process Technician - Injection Molding. PeopleShare has an opening for a Process Technician role focused on plastic injection molding in Mt. Works with Quality to evaluate, improve and troubleshoot all processes in accordance with customer requirements.

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The Fish Facility for the Cell and Developmental Biology department is actively seeking a temporary lab technician to assist with the daily operations of the facility. US/recruiting/upenn/careers-at-penn/job/Biomedical-Research-Building-2---11th-Floor/Temporary-Employee---Lab-Technician_JR00116436-1

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Shift: 1st shift 6:00am-Finish Monday-Friday Compensation: $700-$1000 weekly/paid weekly PHILADELPHIA PA Warehouse Associate $700-$1000 weekly/paid weekly People want to work at Capstone because of our high-performance culture.We build strong relationships, challenge the status quo, work hard to del

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InterSolutions - - Responsibilities: Assign and assist with apartment service requests, ensuring all work orders are logged accurately and completed promptly; Manage vacant apartments, ensuring timely preparation for new leases; Maintain the grounds by keeping them free of debris and trash; Provide

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Jefferson Health - 1200 Old York Road - Responsibilities: Install, repair, and perform preventive maintenance for a wide range of mechanical equipment and building facilities; Dismantle, repair, and reassemble equipment and machinery; Perform urgent, corrective, routine, preventative, and requisitio

Campbell Soup Company - - Responsibilities: Maintain and troubleshoot manufacturing equipment and processes; Execute and coordinate preventive and corrective maintenance and root cause analysis; Troubleshoot PLC and HMI and electrical distribution systems; Provide oversight of contractors in suppor

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Oshkosh Corporation - - Responsibilities: Proficient with all Baggage Handling System (BHS) and related electrical/mechanical equipment and components including industrial controls; Provide concise, accurate and sufficiently detailed data for input of all maintenance information into CMMS system; A

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PrideStaff - - Responsibilities: Diagnose and repair plumbing, electrical, and HVAC systems.Perform minor roof repairs, door/lock adjustments, and troubleshoot building components.Monitor irrigation systems, assist with light landscaping, and ensure property cleanliness.Conduct routine property wal

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ASM Global - JobID: R100119640 [Material Handler / Freight Handler] As a Warehouse Associate at ASM Global, you'll: Receive and inspect incoming shipments for accuracy and damage; Organize and maintain inventory within the warehouse; Operate forklifts and other warehouse equipment safely; Prepare an

Compass Group - 3999 West Chester Pike - Responsibilities: Constructs, finishes, installs, maintains and repairs electrical and mechanical systems; Cleans, lubricates, services, repairs or diagnoses malfunctions of HVAC, electrical and mechanical building systems; Oversees fleet maintenance support

Aerotek - JobID: JP-005849462 [Production Operator / Assembly Line Worker] As an Industrial Worker at Aerotek, you'll: Perform picking and packing, shipping, and cycle counting; Use forklifts, hoists, and hand and power tools; Maintain equipment, parts, and supply inventories by checking stock.

PPG Industries - 823 East Gate Drive - Responsibilities: Install new equipment or machinery.Repair sophisticated equipment building systems by diagnosing problems and replacing or repairing parts.Perform preventative maintenance per schedule and instructions following safety guidelines.Promote and u

FedEx - 75 Haag Avenue - Responsibilities: Provide timely, quality maintenance for FedEx vehicle fleet and ground support equipment; Document work with appropriate repair orders and parts ordering using FedEx computer systems; Ensure work is in accordance with OSHA and DOT standards; Guide and suppo

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Responsibilities: Perform preventative maintenance on production equipment; Repair all production equipment as needed; Perform breakdown analysis; Upgrade production lines with new equipment/technology; Change line for package changeovers.

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Oshkosh Corporation - - Responsibilities: Provide troubleshooting, repair, and maintenance of baggage conveyor and controls systems; Perform Preventive Maintenance inspections, dismantling, repair and rebuilding of equipment; Input maintenance information into CMMS system; Support operations with c

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Savers Value Village - 7533 South Crescent Boulevard - Responsibilities: Improve efficiency of retail warehouse and production processes to deliver fast customer service.

National Assemblers - - Responsibilities: Assemble furniture (bed frames, desks, chairs, etc.Mount and install TVs, pictures, and other home fixtures.Set up entertainment systems, soundbars, and streaming devices.Provide top-notch customer service and educate customers.Maintain accurate records of

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Marquis Health - 2100 North 49th Street - Responsibilities: Perform regular maintenance to ensure safe, reliable operation of building systems.

InterSolutions - - Responsibilities: Troubleshoots all property systems, and perform repairs; Completes all repairs and work orders as necessary in residential homes; Proficiency in electrical and plumbing repairs and troubleshooting; Completes and logs all assigned work orders in a timely fashion;

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Enterprise - JobID: 548215 [Maintenance Mechanic] As a Maintenance Technician at Enterprise, you'll: Perform complete vehicle maintenance inspection including tires, brakes, and all fluid levels; Perform preventive maintenance (oil change, etc) service according to manufacturers specifications and g

National Assemblers - - Responsibilities: Receive customer orders to complete installation or assembly jobs in customers' homes; Communicate with the customer to confirm all appointments; Assemble the product to National Assemblers specifications; Build a strong rapport with customers and ensure 10

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ProLogistix - - Responsibilities: Pick, pack, and scan orders; Support smooth distribution center operations in a clean, team-oriented warehouse.