Remote community manager jobs in White Plains, New YorkCreate job alerts

About Blooming Health Blooming Health is a growth stage technology startup on a mission to transform healthcare and social care through AI-powered engagement and workflow automation. Backed by leading investors including Insight Partners, Crossbeam Venture Partners, Metrodora Ventures, and Afore Capital, we help healthcare organizations, community-based organizations, health plans, and government agencies engage hard-to-reach populations at scale. Our platform leverages AI-powered voice, SMS, and email engagement, across 80+ languages to proactively identify needs, remove barriers to care, and connect individuals to critical services such as food, housing, transportation, and healthcare support. Through automated outreach, screening, closed-loop referrals, and care pathway automation, we help organizations improve engagement, support benefits continuity, and deliver more personalized, person-centered care. Trusted by over 2000+ organizations across 25+ states, Blooming Health enables partners to reach millions of individuals without increasing staff workload. By combining AI, automation, and engagement science, we help organizations expand capacity, improve outcomes, reduce administrative burden, and lower the total cost of care. About The Role As we scale, we’re looking for an experienced and strategic Senior Manager/Director of Finance to build and lead Blooming Health’s finance function through our next phase of growth. The ideal candidate will be based in New York City or remotely on the East Coast and will be able to travel to our NYC office monthly or as needed. This leader will serve as a key business partner to the executive leadership team, owning financial planning and analysis, accounting operations, financial infrastructure, strategic finance initiatives, fundraising support, and financial governance across the organization. The role is responsible for ensuring Blooming Health maintains strong financial discipline while building the systems, processes, and insights necessary to support a rapidly growing healthcare technology company. The ideal candidate combines deep accounting expertise, strong financial modeling capabilities, and strategic business acumen. They are equally comfortable preparing board materials, building forecasting models, improving accounting processes, evaluating strategic investments, and advising leadership on critical business decisions. This is a highly visible leadership role with direct influence on company strategy, growth planning, and operational execution. Title will be commensurate with experience. While we are initially targeting a Director-level hire, we are open to exceptional candidates at the Senior Manager, Director, or similar level depending on experience, demonstrated impact, and leadership scope. What You'll Do Financial Planning & Analysis: Own Blooming Health’s budgeting, forecasting, financial planning, and monthly reporting processes. Develop actionable financial insights and recommendations that support executive decision-making, resource allocation, and long-term business planning. Financial Infrastructure & Reporting: Build and maintain scalable financial models, reporting frameworks, KPI dashboards, and operational reporting systems that provide visibility into company performance, growth trends, and key business metrics. Accounting & Financial Operations: Oversee the company’s core finance operations, including accounts payable, accounts receivable, payroll oversight, cash management, financial reporting, and month-end close activities. Ensure accuracy, timeliness, and compliance across all financial processes. Strategic Finance Partnership: Partner closely with leaders across People Operations, Technology, Product, Operations, and Commercial teams to support headcount planning, vendor management, investment decisions, profitability analysis, and resource allocation. Revenue & Contract Intelligence: Provide financial analysis and strategic support for customer contracts, pricing models, payer relationships, growth initiatives, and new business opportunities. Develop financial models that support commercial decision-making and long-term revenue growth. Corporate Finance & Fundraising: Support fundraising activities, investor reporting, board materials, due diligence processes, financial storytelling, and long-range planning. Develop financial forecasts, valuation analyses, and scenario models that support capital planning and strategic initiatives. Tax, Compliance & Risk Management: Oversee tax compliance, audit readiness, financial controls, internal governance, and risk management processes. Ensure compliance with accounting standards, regulatory requirements, and best practices. Systems, Process Improvement & Automation: Design and implement scalable financial systems, controls, workflows, and operating procedures that improve efficiency, strengthen reporting accuracy, and support organizational growth. What We're Looking For Requirements: CPA Certification: Active CPA license is strongly preferred (not required). Finance & Accounting Leadership Experience: 6+ years of progressive finance, accounting, FP&A, corporate finance, or operational finance experience, including ownership of core finance functions and leadership responsibilities. Financial Planning & Analysis Expertise: Demonstrated experience leading budgeting, forecasting, financial modeling, scenario planning, and executive reporting processes within a growing organization. Technical Accounting & Financial Operations: Deep understanding of US GAAP, financial reporting, accounting controls, audit processes, compliance requirements, and financial operations best practices. Strategic Business Partnership: Proven ability to influence decision-making through financial analysis and business insights while effectively partnering with senior leaders across multiple functions. Financial Modeling & Analytical Skills: Exceptional financial modeling, forecasting, and quantitative analysis capabilities with the ability to translate complex financial data into actionable business recommendations. Systems & Process Development: Experience building scalable financial infrastructure, implementing financial systems, improving reporting capabilities, and creating operational rigor within growing organizations. Executive Communication Skills: Strong written, verbal, and presentation skills with the ability to communicate financial concepts effectively to executives, investors, board members, and non-financial stakeholders. Leadership & Team Development: Experience building, mentoring, and managing finance teams while fostering accountability, collaboration, and operational excellence. Preferred Qualifications: Startup & Growth-Stage Experience: Experience working within venture-backed startups or high-growth technology companies, particularly during periods of rapid scaling and organizational evolution. SaaS Business Model Expertise: Familiarity with SaaS financial metrics, subscription revenue models, recurring revenue forecasting, contract structures, pricing strategies, and unit economics. Healthcare Technology Experience: Experience within healthcare technology, health plans, provider organizations, social care, or other regulated healthcare environments is strongly preferred. Fundraising & Investor Relations: Experience supporting fundraising efforts, investor reporting, board communications, financial due diligence, valuation exercises, and capital planning initiatives. Multi-State Operations & Tax Compliance: Familiarity with multi-state business operations, tax requirements, and compliance obligations. Audit & Public Accounting Experience: Prior experience in public accounting, audit management, or overseeing external audits is highly desirable. R&D Tax Credits & Incentive Programs: Experience managing R&D tax credit programs and identifying financial incentives that support company growth and innovation. Compensation and Benefits Fully remote Medical, dental, and vision insurance 401(k) Why Join Blooming Health? Impact: Help improve access to social care and advance health equity Innovation: Build real-world voice and AI systems that ship to production Ownership: Take on meaningful technical responsibility and help shape the product Team: Work with mission-driven people who move quickly and care about doing things well

Job DescriptionDescriptionThe Care Manager provides compassionate emotional support, guidance, advocacy, and care coordination services to children and their families coping with serious medical conditions, chronic illnesses, disabilities, or emotional and behavioral challenges. Working closely with children, parents, siblings, healthcare providers, and community organizations, the Care Manager helps families navigate complex medical, educational, social, and emotional needs. The Care Manager conducts comprehensive assessments, develops individualized care plans, connects families with appropriate resources and services, and monitors progress to ensure positive outcomes. This role serves as a trusted advocate and partner for families, helping them access support systems that enhance their well-being and quality of life. The Care Manager is responsible for ensuring all clients receive accurate, professional, and compassionate guidance, referrals, advocacy, and support services aimed at achieving the best possible outcomes for children and their families. Requirement: This is a remote position; however, candidates must reside in New York State or surrounding States, as the role requires monthly in-person visits with clients throughout New York. Applicants must be able to meet these travel requirements. Work Schedule & Caseload Expectations · This position is engaged as an independent consultant/contractor and is compensated based on meeting established billable service requirements and timely documentation standards.· Consultants are expected to maintain a minimum caseload of five (5) active client cases. · This role offers flexible scheduling, with services provided based on client and family needs. · Availability may include evenings and weekends to accommodate family schedules and program requirements. · Consultants must maintain availability during at least one weekday business day to support client communication, care coordination, meetings, and collaboration with healthcare and community partners. · Consultants are responsible for meeting established billable productivity expectations while ensuring high-quality service delivery and documentation compliance. · Position requires the ability to travel within range and conduct home and community visits as needed. Education A bachelor's degree with 2 years of relevant experience OR A master's degree with 1 year of relevant experience Income is caseload-dependent, with average medium to full caseload annual income ranging from $45K to $66K. About CLCF In partnership with the Collaborative for Children & Families (CCF), Chai Lifeline Children’s Fund (CLCF) draws upon the extensive experience and expertise of its affiliated organization, Chai Lifeline—an international nonprofit founded in 1987—to provide comprehensive emotional, social, and practical support to children, families, and communities facing serious illness, trauma, and loss. CLCF helps families navigate the many challenges associated with medical crises through personalized care coordination and family-centered support. Our Care Managers are experienced in working with chronic health conditions and medically fragile children and adolescents. Through education, advocacy, resource navigation, and ongoing support, we help families achieve better health outcomes and greater stability. Key Responsibilities • Assess clients' eligibility for services and determine the level of support required., • Conduct home, hospital, school, and community visits as needed., • Build supportive relationships with children and their family members, providing ongoing emotional support and guidance., • Complete comprehensive assessments of clients' medical, emotional, social, educational, and practical needs., • Develop, implement, and update individualized care plans based on family goals and identified needs., • Connect families with appropriate healthcare providers, community programs, social services, educational resources, and financial assistance programs., • Coordinate communication among children, parents, caregivers, healthcare professionals, educators, insurance providers, and other service partners., • Collect and maintain client information and documentation accurately and in a timely manner., • Maintain detailed case notes and records of client and family interactions., • Monitor client progress and evaluate the effectiveness of care plans, making adjustments as needed., • Research and identify local, regional, and national resources that address the unique needs of children and their families., • Advocate for children and families by facilitating access to services, making calls, writing correspondence, attending meetings, and assisting with problem resolution., • Prepare reports and maintain case files to ensure compliance with organizational policies, program requirements, and audit standards., • Complete all required documentation in accordance with funding, program, and regulatory guidelines., • Support families during challenging situations, helping them navigate healthcare systems and other service networks., • Participate in team meetings and collaborate with internal and external stakeholders to promote comprehensive care., • Assist with special projects and other duties as assigned. Skills, Knowledge and Expertise • Outstanding verbal and written communication skills, with the ability to engage effectively with children, families, healthcare professionals, and community partners., • Highly resourceful with the ability to research, develop, and leverage local, regional, and national resources to address the unique and evolving needs of children and their families., • Strong interpersonal skills with a compassionate, family-centered approach., • Excellent organizational and case management skills., • Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Strong problem-solving and advocacy skills., • Proficiency in Microsoft Office Suite, Google Workspace, and case management systems; ability to learn new software applications as needed., • Experience handling confidential and sensitive information with professionalism and discretion., • Ability to work independently and collaboratively as part of a multidisciplinary team., • Knowledge of healthcare, social service, educational, and community resources systems for children preferred., • Experience working with children, families, and/or individuals facing medical, developmental, behavioral, or emotional challenges preferred.

Job Description Care Manager — Westchester & Putnam Counties, NY Dot Cares, LLC Location: Westchester & Putnam Counties, NY Job Type: Part-time, 1099 Independent Contractor Pay: Starting at $70/hour Work Setting: Field-based/in-person client visits, with some remote coordination and administrative work Growth Opportunity: Strong potential to transition to a full-time W-2 position as caseload and practice needs grow About Dot Cares Dot Cares is a client-centered aging life care and care management practice serving families throughout Westchester, Putnam, New York City, and Southern Connecticut. We help older adults and their families navigate the medical, social, logistical, and emotional complexities of aging, chronic illness, and major life transitions — serving as trusted advocates who coordinate resources and make sure nothing falls through the cracks. About the Role We're seeking an experienced Care Manager for clients throughout Westchester and Putnam Counties. This is a hands-on lead role: you'll be the primary point of contact for assigned clients, families, and providers, driving the day-to-day work of each case — conducting assessments, developing care plans, attending medical appointments, advocating for clients, coordinating providers, communicating with families, and ensuring follow-through. A collaborative team is available for consultation and coverage, but this role requires someone comfortable owning their cases independently. Great fit for an experienced RN or social worker who enjoys building relationships, solving complex problems, and taking real ownership of their work. Key Responsibilities Assessment & Care Planning: Conduct comprehensive assessments (medical, functional, cognitive, emotional, psychosocial, environmental); develop and update individualized care plans; identify and proactively address risks. • Medical Advocacy: Attend appointments with clients when appropriate; advocate for their needs; help prepare questions; document and track referrals, testing, and follow-ups., • Care Coordination: Coordinate communication among physicians, specialists, therapists, agencies, and facilities; manage transitions between care settings; support discharge planning and close gaps in care., • Family Communication: Serve as a trusted point of contact; provide timely updates; help families navigate decisions on safety, independence, and living arrangements., • Aging in Place & Safety: Monitor client functioning and environment; identify concerns (falls, medication issues, isolation, caregiver strain); coordinate home care, transportation, equipment, and community resources., • Documentation: Maintain accurate, timely case notes and organized files; track outstanding tasks and deadlines; maintain confidentiality and professional boundaries. What We're Looking For Proactive, highly organized, and comfortable owning complex cases. A strong communicator with families and healthcare professionals. Compassionate but boundaried, resourceful in unfamiliar situations, able to juggle multiple clients, and diligent about documentation and follow-up. Qualifications Required: Active NY State license as RN or Licensed Social Worker (LSW, LMSW, or LCSW) • Experience in care management, case management, home health, hospice, hospital discharge planning, geriatrics, or social work, • Strong communication, organization, and relationship-building skills, • Ability to work independently across homes, medical offices, hospitals, and facilities, • Ability to travel reliably throughout Westchester and Putnam Counties for client visits and appointments, • Professional liability/malpractice insurance appropriate to your license, • Strong computer and documentation skills Preferred: BSN (nursing) or MSW (social work) • Experience with older adults and complex medical/psychosocial needs, • Experience as a lead/primary case manager, • Background in aging-in-place, geriatric care management, or private-pay care management, • Familiarity with home care agencies, assisted living, skilled nursing, rehab, hospice, and community resources, • Experience coordinating complex hospital discharges Compensation & Growth Starting at $70/hour. Part-time, 1099 to start, with flexible scheduling and strong potential to grow into a full-time W-2 role as caseload expands. Collaborative team environment with consultation and coverage support. How to Apply Please email your resume and a brief note describing your care management or case management experience to: office@dotcares.com Please use the following subject line: Westchester Care Manager — [Your Full Name] In your email, please also answer the following: What is your current professional license, and how many years of relevant care management or case management experience do you have? • Describe one complex client situation that you personally coordinated from beginning to end. What was your role, and what was the outcome?, • What do you believe is the most important responsibility of a lead Care Manager? Please do not send a generic cover letter. We are most interested in your direct experience, your approach to care management, and your ability to take ownership of a case. Dot Cares, LLC Connecting the dots. Supporting families. Improving care. Flexible work from home options available.

Job Description The Crohn’s & Colitis Foundation is a non-profit, volunteer-fueled organization whose mission is to cure Crohn’s disease and ulcerative colitis and improve the quality of life for the children and adults affected by these diseases. Our work is dramatically accelerating the research process through our varied research initiatives; we also provide extensive educational and support resources for patients and their families, medical professionals, and the public. In addition, we lead federal and state-based advocacy campaigns to support medical research funding and improve patient access to care. The Foundation’s core values of compassion, integrity, leadership, collaboration, and inclusion inspire and drive every member of our highly performing team. Position Summary: Manager, Fundraising Campaigns & Volunteer Engagement (Take Steps/SE) works in partnership with Foundation leaders, community volunteers and committees to drive growth and success in the Take Steps and Special Event (Mission Possible) fundraising campaigns. This individual will identify, recruit, train, and partner with leadership volunteers to harness their passion and skills and to help maximize their engagement in order to advance the mission of the Foundation. The Manager travels throughout the designated market area to meet with constituents and serves as a key leader for the Foundation with volunteers and supporters. The Manager will help to identify and cultivate partnerships and alliances that will promote growth and awareness in the IBD community. This role is hybrid: 2 days/week in the Purchase, NY office and 3 days/week remote. Essential Functions & Responsibilities: Fundraising Strategy & Campaign Management • Develop and execute comprehensive annual fundraising plans for the Take Steps and Mission Possible fundraising campaigns to achieve and exceed revenue, participation, sponsorship, and volunteer engagement goals., • Build, cultivate, solicit, and steward meaningful relationships with patients, caregivers, donors, corporate sponsors, healthcare partners, and community organizations to inspire philanthropic support and long-term engagement., • Identify, recruit, and grow corporate sponsorships and community partnerships that increase financial support, visibility, and awareness of the Foundation's mission., • Develop annual campaign work plans, including marketing strategies, budgets, timelines, logistics, and project management to ensure successful campaign execution., • Monitor fundraising performance and key campaign metrics, analyze results, and implement strategic adjustments to maximize revenue growth and participant engagement., • Deliver exceptional stewardship through timely, personalized communication and outstanding customer service to donors, participants, volunteers, sponsors, and community partners throughout the year., • Inspire supporters by communicating the Foundation's mission, research initiatives, patient education programs, advocacy efforts, and impact in meaningful and compelling ways., • Plan, coordinate, and execute high-quality fundraising events that provide an exceptional experience for participants, sponsors, volunteers, and guests while ensuring operational excellence., • Maintain an active pipeline of prospective sponsors, donors, participants, volunteers, and community partners to support long-term campaign growth and sustainability., • Collaborate with local chapter staff, national departments, healthcare professionals, volunteers, and community leaders to achieve strategic fundraising objectives., • Utilize donor databases and fundraising technology to maintain accurate constituent records, track fundraising activity, monitor campaign progress, generate reports, and ensure data integrity., • Manage campaign budgets responsibly and monitor expenses to maximize return on investment and ensure effective stewardship of Foundation resources., • Stay informed on fundraising best practices, nonprofit trends, and peer-to-peer fundraising strategies to identify opportunities for innovation and continuous improvement., • Perform other duties as assigned. Volunteer Leadership & Engagement • Recruit, engage, develop, and steward volunteers, committee members, and volunteer leaders to strengthen the Foundation's fundraising campaigns and advance its mission., • Build a compelling vision for campaign growth and collaborate with volunteer leaders, committee members, and staff to achieve fundraising and engagement goals., • Identify, cultivate, and mentor leadership volunteers, preparing them for increased responsibility and future leadership roles within the Foundation., • Partner with committee leadership to establish annual goals, meeting agendas, strategic priorities, and action plans that drive campaign growth and organizational success., • Foster a culture of collaboration, accountability, and recognition by building strong, meaningful relationships with volunteers and providing ongoing support, training, and appreciation., • Recruit and engage new volunteers from the patient, caregiver, healthcare, and corporate communities to expand the Foundation's volunteer network and increase mission awareness., • Serve as the primary staff liaison for campaign committees, providing leadership, guidance, resources, and best practices to ensure successful volunteer engagement and campaign execution., • Represent the Foundation throughout the community by building relationships, increasing awareness, and communicating the organization's mission, programs, and impact., • Collaborate with local and national staff to identify volunteer engagement opportunities and implement best practices that strengthen volunteer recruitment, retention, and leadership development., • Recognize and celebrate volunteer contributions through meaningful stewardship initiatives that promote long-term engagement and continued support., • Perform other duties as assigned. Qualifications: • Bachelor's degree preferred., • 2-4 years of progressively responsible experience in nonprofit fundraising, peer-to-peer fundraising, special events, corporate partnerships, volunteer engagement, or a related field., • Demonstrated success in meeting or exceeding fundraising, sponsorship, or volunteer engagement goals., • Experience using CRM/database systems such as Blackbaud Luminate, Raiser's Edge, Salesforce, or similar donor management software preferred., • Strong relationship-building skills with the ability to cultivate and steward donors, sponsors, volunteers, and community partners., • Excellent written, verbal, presentation, and interpersonal communication skills., • Strong organizational, project management, budgeting, and time management skills with the ability to manage multiple priorities and meet deadlines., • Ability to think strategically, solve problems creatively, and adapt to changing priorities., • Proven ability to work effectively in a collaborative, matrixed organization while building productive relationships with staff, volunteers, corporate partners, healthcare professionals, and community stakeholders., • Self-motivated, resourceful, and able to work independently with minimal supervision., • Demonstrated attention to detail, accuracy, and follow-through., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration platforms., • Ability to work a flexible schedule, including occasional evenings and weekends, to support meetings and fundraising events., • Ability to travel locally throughout the Connecticut/Westchester market area up to 25%., • Passion for the Foundation's mission and a commitment to improving the lives of individuals and families affected by Crohn's disease and ulcerative colitis.

Job DescriptionOverview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Are you passionate about building relationships, helping organizations solve critical challenges, and making a meaningful impact through solutions that create safer workplaces and communities? Allied Universal is seeking a driven Business Development Manager to grow market share across a regional territory, build relationships with executive decision-makers, compete for large multi-million-dollar contracts, and win new business. In this outside sales role, the Business Development Manager will own the full sales cycle from opportunity development through presentations, proposals, negotiations, and contract execution while partnering with a Business Development Associate (BDA) who helps generate leads and schedule meetings. You'll partner with organizations to solve business challenges through customized security and workforce solutions while building long-term client relationships. Why Join Our Team? • Top Performers Can Earn $300K+ Annually, • Competitive base salary, • Uncapped residual commissions, • Performance bonuses, • Monthly auto allowance + Gas card, • Build a Powerful Professional Network: Represent Allied Universal at industry events, sponsorships, golf outings, and community organizations while building relationships that generate referrals, strategic partnerships, and new business opportunities., • Represent the Industry Leader: Leverage the strength of one of the most recognized brands in the industry, backed by national scale, operational excellence, and comprehensive security solutions that help open doors and win business., • Work Flexibly: Enjoy a mix of field sales, client meetings, networking events, office collaboration, and remote work, • Tools to Help You Win: Gain access to world-class sales enablement tools including ZoomInfo, Seismic, Loopio, proposal and pricing support, and business development resources that accelerate prospecting, strengthen presentations, and help close business faster, • Compete and Win: High achievers are recognized through our President's Club program, celebrating the top sales performers across the organization. RESPONSIBILITIES: Win New Business and Drive Revenue Growth • Build pipeline, develop target accounts, and own the full sales cycle from first meeting through contract execution, • Generate qualified leads through prospecting, networking, referrals, industry events, social selling, and support from internal resources, • Consistently win new business, exceed revenue goals, and expand market share across your assigned territory Sell Strategic Solutions • Identify client challenges and business objectives, develop customized security solutions, and position Allied Universal's industry-leading value proposition to win new business., • Prepare and deliver compelling presentations, proposals, RFP responses, pricing strategies, and executive-level recommendations Build Executive-Level Relationships • Develop consultative relationships with C-suite executives, operations, facilities, security, and procurement leaders to drive new business opportunities, • Serve as a trusted advisor within the local business community Manage Territory Performance • Maintain accurate pipeline management, forecasting, reporting, and opportunity tracking using Salesforce CRM, • Monitor industry trends, competitive activity, customer needs, and market dynamics, • Execute strategic territory growth plans focused on increasing revenue and market share Collaborate to Win • Partner closely with operations leadership and internal stakeholders to develop winning solutions and successful client implementations, • Work cross-functionally to support customer satisfaction and long-term business growth QUALIFICATIONS: • Current driver’s license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of two (2) years of outside B2B consultative sales, business development, territory sales, account executive, sales representative, or related sales experience, • Proven success as a sales hunter with a track record of prospecting, building pipeline, winning new accounts, and closing new business, • Experience managing a sales pipeline and full sales cycle, • Demonstrated ability to exceed sales quotas, revenue goals, and growth objectives, • Strong presentation, communication, negotiation, and relationship-building skills, • Proficiency with Salesforce CRM or similar sales technology platforms, • Ability to travel throughout all areas of the territory, including some overnight travel, • Bachelor's degree preferred in Business, Sales, Marketing, or related field of study; high school diploma or equivalent required PREFERRED QUALIFICATIONS: • Experience selling security services, facility services, workforce solutions, staffing services, outsourcing solutions, building services, recurring revenue services, or other business-to-business service offerings (5 or more years is optimal), • History of success in competitive environments, including sales awards (President's Club), leadership roles, academics, athletics, or other performance-based achievements, • Participated in a formal sales training program, • Experience building business through networking, industry associations, referrals, and community engagement BENEFITS: • Pay: $70,000-$85,000 + $450.00 monthly auto allowance + gas card + residual commission plan + bonus plan (Est. OTE: $150k-200k+), • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Licensed by the New York State Department of State Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1687596

For US Locations, this position is on-site 4 days per week and 1 day from home. A fully remote role is not possible for this position. The Program Operations Leader (POL) is responsible for leadership of and setting and implementation of the operational strategy for delivery of one or more complex programs in Clinical Trial Management (CTM). This individual is responsible for clinical operations activities and decisions including quality, timelines and budgets related to the conduct of clinical research studies in accordance with applicable regulations, ICH/GCP regulations and company Standard Operating Procedures (SOPs) within assigned program(s). The POL is a member of the Clinical Trial Management extended leadership team, and as such interacts with senior level management, external vendors, collaboration partners and clinical study personnel for clinical research project and department initiatives. The POL is responsible for line management of clinical trial management staff (including AD POL), and has responsibility for staff recruitment, development, coaching, mentoring and performance management. Plays a key role in driving the functional strategy of Clinical Trial Management in partnership with Functional leadership. The Director POL is expected to operate with autonomy and high-degree of independence. In a typical day, you will: • Be responsible for the overall success of the clinical study team(s) within a program(s), • Maintain an overview of clinical program(s) status and issues and proactively communicates progress, risks, issues or changes that may impact quality, timelines and/or budget; provide clinical program level updates to stakeholders as requested, • Provide operational insight into feasibility, timeline and cost estimates during clinical program/study development, • Oversee clinical study timelines within a clinical program(s), • Provide input and operational insight into Clinical Study Concepts (CSC), • Be responsible for development and implementation of operational strategy, driving early study planning budget and timelines from Clinical Study Concept through Final Protocol, • Review plans and provision of clinical operations expertise during protocol design, feasibility, study start up and conduct phases of studies. Ensure consistency within the program and development of best practices within CTM, • Oversee clinical study budgets within a program: ensures review, presentation and approval of initial study budget and manages the budget through the lifecycle of the program by communicating changes to TA Operations Leader, as appropriate, • Ensure timely delivery of quality operational deliverables and accountable for ensuring consistency of process and approaches across clinical study teams within the clinical program(s)., • Drive decision making and integrates all operational considerations for studies within a clinical program(s) to ensure goals are attainable prior to implementation, • Act as point of contact for clinical program and study level escalation, • Review key metrics and Key Performance Indicators (KPIs) across studies and within clinical program(s) to track study progress, • Provide proactive creation and implementation of risk mitigation strategies, • Provide innovative and flexible operational solutions and options to the cross functional and development teams; assists in preparing scenarios for creative solutions to operational challenges, • Drives the strategy and oversight for vendor selection and management within a clinical program(s), • Manages the Clinical Research Organization (CRO) and vendor(s) as it relates to clinical program level deliverables and relationship with key CRO (functional and project) and vendor counterparts, • May require up to 25% travel To be considered, you must possess a Bachelor's degree and a minimum of 12 years of related in-house sponsor-side pharmaceutical experience, with 8 years in clinical operations. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship. Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter. Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on?site. Please speak with your recruiter and hiring manager for more information about on?site expectations for your role and location. As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications. For jobs in Canada: this posting is for an existing position. Salary Range (annually) $205,000.00 - $341,600.00

For over 30 years, Alder has been a trusted guide for more than 5,000 families across Greater Boston, helping them navigate the aging journey with compassion, clarity, and expert care. Our life care managers are seasoned social workers and nurses, providing both strategic direction and hands-on support, from coordinating medical care and assessing home safety to attending appointments and facilitating meaningful family conversations. Deeply rooted in the community, we leverage a broad professional network to connect families with trusted resources and foster collaboration across disciplines. Whether offering occasional consultations or urgent crisis support, we tailor our involvement to meet each individual's unique needs. At the heart of our work is a simple goal: to help families approach the practical and emotional aspects of aging with confidence. As a Client Services Advisor at Alder, you'll be the first point of contact for families navigating complex care decisions. This full-time role is best suited for someone with a background in care management or elder care intake someone who can bring both clinical fluency and genuine warmth to every conversation. You'll own the intake process from first inquiry through internal handoff, maintain accurate records in HubSpot, and serve as a reliable, knowledgeable resource for prospective clients and referral partners during some of the most uncertain moments of their lives. Referral Intake & Coordination - Serve as the primary point of contact for inbound referrals via phone, email, and web. Own the intake process from first contact through internal handoff, ensuring timely and accurate information sharing. Enter and manage referral and client data in HubSpot, tracking all follow-up and documentation. Client & Community Communication - Communicate with clarity, empathy, and clinical credibility to prospective clients, family members, and referral sources. Maintain responsive relationships with community partners and providers. Support the coordination and scheduling of consultations, including pre-visit and post-visit follow-up. Urgent Case Support - Triage urgent calls and provide temporary support to clients when immediate attention is required. Collaborate with the Manager of Client Relations and leadership to ensure seamless assignment to the appropriate care manager. Data, Systems & Reporting - Maintain clean, up-to-date records in HubSpot, including intake progress, referral activity, and client engagement data. Assist with reporting on case closures, client enrollments, and quality assurance metrics. Quality Assurance - Conduct post-service check-ins and administer closed-case surveys. Identify and flag trends or concerns that impact client satisfaction or operational efficiency. Team Collaboration - Participate in regular virtual check-ins and monthly in-person team days. Attend quarterly staff meetings and other in-person sessions as scheduled. • 7+ years of professional experience in care management, elder care, or a related clinical or social services setting., • In-depth understanding of the geographic landscapes and local dynamics of the Northeast region, specifically Greater New York and Greater Boston, supporting multi-state coverage., • Proven track record in an intake or admissions role, ideally within a care management practice, home care agency, senior living organization, or similar clinical/social services environment., • Excellent verbal and written communication skills with the demonstrated ability to navigate sensitive, emotionally complex conversations with clients, families, and referral partners., • Strong organizational follow-through, high attention to detail, and efficient management of concurrent priorities., • Comfortable managing data, records, and intake workflows in a CRM system. Hubspot preferred., • Calm, compassionate, and solution-oriented presence under pressure., • Proven ability to work independently in a remote environment while maintaining active engagement and collaboration with a remote team. Primarily remote; requires one on-site day per month and mandatory attendance at quarterly staff meetings and other scheduled in-person meetings across the region. At Alder, we value our team as our greatest asset. We offer a supportive, mission-driven work environment where your contributions make a meaningful impact every day. Our comprehensive benefits and employee perks include: • Competitive compensation, • Flexible work schedules and hybrid work opportunities, • Health, dental, and vision insurance, • Professional development support and continuing education reimbursement, • A collaborative, inclusive culture focused on employee well-being and growth Join us in making a positive difference in the lives of older adults by fostering engagement, connection, and support within the community! In accordance with the New York Pay Transparency Act, the expected pay range for this position starts at $90,000 annually. Actual compensation may vary based on factors such as licensure, years of experience, and other relevant qualifications.

Audubon's Connecticut and New York regional program is seeking an experienced and entrepreneurial manager and conservation leader to oversee the Greenwich Audubon Center and serve as Audubon's local leader in the Greenwich community. In partnership with the Executive Director, Senior Director of Conservation Action Centers, CT NY, other Audubon CT/NY staff, and Audubon Development staff, the Greenwich Center Director will be responsible for all aspects of operating, managing, and fundraising for the Center, and for executing on the mission of the National Audubon Society in the Greenwich community and surrounding area. This position is on-site at the Greenwich Audubon Center in Greenwich, CT. Some remote work is possible at the discretion of the supervisor. Compensation: $111,000 - $121,000 / year Leadership and Staff Management • Provide dynamic, collaborative leadership for the Center's vision, strategies, core program areas, and departments consistent with Audubon's mission, strategic plan, and the core purposes of Audubon Conservation Action Centers., • Refine and implement the vision for the Center, including a comprehensive campus plan, which engages the Greenwich community and connects audiences with Audubon's mission., • Oversee all operational aspects of Center facilities, budgets, and programs; hire and effectively manage staff., • Oversee stewardship and habitat management of satellite sanctuaries and properties., • Preserve the culture of mutual respect, individual initiative, collegiality, and diversity., • Maintain excellent working relationships with the Greenwich Planning Committees and local partner organizations on Center issues., • Collaborate with colleagues across the Americas, including through joint planning and execution of shared priorities. Budget and Fundraising • Work with Audubon Development and Finance staff, Audubon CT/NY's Executive Director, and Senior Director of Conservation Action Centers for CT NY to develop and implement an annual budget., • Review and report on financial performance results quarterly during the fiscal year., • Work with Audubon's Development department to create a financially sustainable development plan for the Center, which cultivates and maintains relationships with the Center's current donors and identifies and expands new funding sources; assist in writing grant proposals, preparing reports., • Collaborate with Audubon's Development department to cultivate donor support for Audubon's broader mission and strategies across the Americas., • Manage government contracts and grants, including tracking metrics and deliverables, and grant reporting., • Effectively and enthusiastically communicate the case for supporting the Center's programs at community events., • Support a culture of philanthropy, including public funding efforts., • Work with the operations team and staff to complete administrative duties such as preparing and processing invoices, payments, deposits, and agreements/contracts for programs, sales, contributions, consultants, contractors, and membership. Oversee records maintenance relating to programs and operations, including program metrics and billing records., • Assist with the cultivation, retention, and positive experience of Audubon donors and community partners., • Seek new revenue opportunities of earned income through programs, tuition, etc. Program Development and Implementation • Oversee the creation and implementation of educational, engagement, and youth leadership development programs that contribute to an understanding of birds and their habitats and conservation needs and facilitate audience involvement in conservation efforts; assist in leading programs as needed., • In collaboration with the Executive Director, the Senior Director of Conservation Action Centers, CT NY, and Greenwich staff align programs with Audubon's conservation priorities, engaging diverse audiences, and achieving financial sustainability., • Work with the Senior Director of Conservation Action Centers, CT NY, to continue engaging people in high-quality experiential learning in nature and promoting and engaging diverse communities and multi-age audiences; increasingly offer programming that leads participants to take actions that have conservation impact., • Oversee proper stewardship of Greenwich Audubon Center properties to ensure that quality habitat is available to priority bird species., • Supervise upkeep of the Greenwich Center facilities, including coordination of staff to cover daily housekeeping tasks, • Oversee the management of buildings and facilities, including capital projects, with the support of the Senior Director of Conservation Action Centers, CT NY., • Work with Communications staff to update and manage the website and social media accounts., • Collaborate with Greenwich staff to identify and implement best practices and evaluate outcomes. Investigate and analyze opportunities to make programs available to new constituencies and implement programs that engage diverse audiences., • Represent the Greenwich Center while serving as an engaged member of the Audubon CT/NY senior staff leadership team, which helps lead the CT/NY program., • Develop and direct safety protocols and risk management for programs and facilities as advised by the National Audubon Society., • Ensure compliance of Greenwich staff with NAS policies and procedures., • Support a culture of philanthropy, including public funding efforts., • Collaborate with colleagues across the Americas, including through joint planning and execution of shared priorities., • Maintains and fosters a culture of safety., • Other duties as assigned., • Bachelor's degree in an environmental field, education, biology, recreation management, nature-based tourism, or business administration; master's degree or other advanced training preferred., • 10+ years of experience leading interpretive/environmental programming in traditional and/or non-traditional settings as well as 1-2 years in staff management and facility operations required. An equivalent combination of education and experience will also be considered., • Exceptional interpersonal skills and written and verbal communication skills., • Must possess strong emotional intelligence - a dependable leader who can inspire and motivate teams., • Demonstrated operational skills and the ability to manage time and resources, including budget management, organizational planning, and infrastructure development., • Demonstrated success in fundraising and working with diverse funding sources., • Strong talent management skills, including demonstrated success in hiring, managing, and mentoring staff., • Proven success with both providing vision for an organization and managing the day-to-day programmatic activities and operational details., • Strong facilitation and negotiation skills with experience creating collaboration and consensus among internal and external stakeholders., • Demonstrated experience being adaptable when priorities shift, and comfortable greeting, interacting with, and presenting to individual visitors, as well as large groups., • A self-starter, one who takes initiative, has ideas for expansion, and is a systems-oriented thinker., • Proficiency in Microsoft Office and ability to learn other computer programs as needed. Appreciation of and commitment to conservation and the natural resources of Connecticut., • A flexible approach to work schedules, with the ability to work some weekends and evenings as needed., • Some travel is required., • Must possess a valid driver's license and have a safe driving history., • Must be able to traverse 3-5 miles on trails and perform tasks requiring moderate physical exertion, outdoors, in all weather conditions, and on moderately difficult terrain with or without accommodation., • Knowledge of wildlife conservation issues and an ability to inspire and motivate others to act on their behalf., • Familiarity with Greenwich, CT, and adjacent communities preferred., • Commitment to Audubon's organizational values of care, collaboration, change, integrity, impact, and innovation., • Experience fostering inclusive and collaborative work environments is valued. This role will also be accountable for applying and develop the following competencies. Building Trust: Take actions that give others confidence in your intentions and see you as a truthful and reliable person who follows through on promises and commitments. Coaching: Guide and develop individuals within the organization, nurturing their professional growth and enhancing performance for the future. Decision Making: Make decisions based on comparative data and input from various sources, incorporating diverse viewpoints and insights for a holistic understanding. Leading and Facilitating Change: Be effective in guiding, managing, and supporting organizational or systemic transformations, including considering diverse needs and perspectives. Strategic Leadership: Demonstrate creative problem-solving skills and articulate strategic vision to help team members and the organization achieve long-term goals. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are committed to providing an inclusive and accessible hiring process for all candidates. The National

Job DescriptionCompany Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. And when you become part of our Xplor Pay Direct Sales team, you also become part of the personal connection that strengthens the relationship people have with Xplor products. Job Description Are you a go-getter who thrives on freedom, flexibility, and unlimited income potential? We’re looking for motivated, self-driven sales professionals to join our growing Xplor Pay Direct Sales team in the payment solutions industry. This is a 100% commission-based opportunity with residual income, perfect for those who want to be in control of their time and income. What You’ll Do: • Go door-to-door or visit local businesses to offer payment processing solutions, • Educate business owners on how to save money and streamline transactions, • Close deals and earn activation bonus and monthly commissions + long-term residuals, • Work independently with full support and training What You Get: • Uncapped commission – top reps earn $100K+ annually, • Residual income – get paid monthly on your active accounts, • Flexible schedule – be your own boss, • Sales training and mentorship provided, • Activation bonuses paid weekly and residuals paid monthly, • Presidents Club Incentive Trip and Annual Sales Conference, • W2 Status, Health benefits and 401K You Are: • A natural communicator and closer, • Comfortable with face-to-face selling, • Resilient, self-motivated, and goal-oriented, • Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-only residual model with a portfolio ownership component. Qualifications We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. Required qualifications for this role: • Minimum 2 years of business-to-business (B2B), outside sales experience (preferred), • Previous Merchant services or payment processing sales experience would be a big plus, • Strong consultative selling skills with the ability to translate technical payment concepts into clear business value, • Valid current driver’s license and auto insurance, • Be able to work well independently and as part of a team, • Possess the ability to self-source leads through a combination of prospecting, cold-calling, and networking with a true hunter mentality, • You align with our core values, and you are simply a good human Location: You can work fully remote in this position, provided you have eligible working rights, and are able to be in the field of your team region. Additional Information What does it mean to work for Xplor? Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad. #WeAreXplorPay More about us More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. Good to know To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email. To learn more about us and our products, please visit xplor.com/careers/. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. We make it a priority to respond to every applicant.

Job Description HCM Job Title AP Coordinator Department Finance Team Accounting Manager Position Reports To Accounting Manager FLSA Status Non-Exempt GENERAL SUMMARY: A unique opportunity exists to join a team in creating a vibrant senior learning community on the campus of Purchase College, State University of New York. The residents of this university-based retirement community will be able to enjoy the many amenities of the college including the renowned Neuberger Museum of Art, the Performing Arts Center, the academic and athletic facilities, and the park-like campus. They will be able to enjoy all these benefits while living in a village designed specifically for their interests and needs. As part of the Purchase College community, Broadview residents will enjoy both formal and informal programming and collaborative opportunities designed to promote intergenerational engagement with members of the college community, ranging from classes and mentoring to providing employment opportunities for students. Broadview will offer the full continuum of services, inclusive of Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care. INCLUSIVE AND COLLABORATIVE CULTURE: We are dedicated to promoting diversity, equity, and inclusion. Diversity is the commitment to a community of equity and access through the acceptance of all aspects of human difference. This includes but is not limited to age, disability, race, ethnicity, gender, gender expression and identity, language heritage, national origin, sexual orientation, religion, socioeconomic status, status as a veteran and worldview. Broadview at Purchase College is proud to be SAGE CARE certified, and all employees will be provided with SAGE CARE training. Broadview at Purchase College is committed to integrating various cultural and social perspectives to engender excellence and to creating a collaborative culture in order to provide an exceptional experience for every employee and resident. AP Coordinator- Non remote position Exempt Status: Non-Exempt Organizational Relationship: Reports to the Accountant Major Function: This position is responsible for the processing of accounts payable and payroll as well as providing other accounting support to the Finance Department. Essential Duties & Responsibilities: • Processes AP invoices into AP Express and review for accuracy and completeness., • Transmit invoices from AP Express into Oracle E-Business Suite., • Validate, and create accounting for all invoices transmitted., • Process accounts payable check run and payroll on a weekly basis., • Enters vendor master information for each new vendor and keeps W-9 file up to date., • Assists department supervisors in proper coding of invoices., • Prepares invoices for processing by matching with check requests., • Analyze aged payables detailed report, scheduled payments report, and payment check register to ensure accuracy and timeliness of payments., • Perform the month end closing process for accounts payable and assist with various month end closing processes as needed., • Scan invoices to maintain files, and all paid invoices with check copies electronically., • Maintains an accurate list of invoices to be accrued at month end processing., • Assists with 1099 preparation at the end of the year., • Deposit payments received into online banking portal., • Works closely with accounting staff and auditors during annual audits, responds to inquiries and provides required documents and support., • Assists in processing and reconciling payroll and filing all related federal, state, and local returns., • Verifies accuracy of community employee’s deductions, net pay to internal system reports; and balances payroll on a bi-weekly basis to Federal, State and internal costing and control reports., • Compiles payroll data such as garnishments, paid time off, insurance and 401(k) deductions., • Answers payroll inquiries and resolves discrepancies as they arise and reports issues to the accountant., • Assists in compiling and distributing memos to employees related to payroll changes, notifications, and benefit information., • Ensures files are up to date and documents are clearly marked for easy access., • Processes monthly, quarterly, and annual functions and report preparation., • Prepares occupancy, cash, and operating analysis reports., • Other duties as assigned. Other Duties: Types letters, memos, etc., as needed. Photocopies and coordinates printings as required. QUALIFICATIONS: • Associate Degree in Accounting preferred. Two to three years related experience required., • Proficient with Microsoft office (Excel, Power Point and Word), and computer knowledge and/or experience., • Good communication skills – both verbal and written., • Good telephone manners and people skills., • Ability to prioritize and meet deadlines – good organizational skills., • Uses good judgment in making routine decisions., • Must be customer service oriented. PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Must be able to sit at a desk for up to six hours per day. Must be able to stoop, bend, stretch, and squat to access files and various documentation; must be able to lift 20 pounds frequently. BENEFITS: Health insurance Dental insurance Vision Insurance Paid Time Off 401(k) 401(k) matching Employee assistance program Flexible spending account Life insurance Parental leave Reduced price employee meals

Job Description We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Team Member Referral Bonus plan for Studio positions. Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. Check us out on CNBC's How I Made It Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com) How Rowan Has Created a New Pathway for Nurses Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.