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CAN LIVE ANYWHERE IN THE U.S. \n Atlantic Management Resources is partnering with an established specialty pharmaceutical company to identify an experienced Manager, Product Training – Oncology. \n This is an excellent opportunity for an oncology professional with strong clinical knowledge and product training experience seeking a highly visible role with significant work-from-home flexibility and potential for career advancement. \n The position is approximately 90% remote, with occasional travel for training programs and business meetings. \n Position Overview \n The Manager, Product Training – Oncology will develop and deliver product and clinical training programs for field-based oncology sales teams, with an emphasis on solid tumor cancers. \n The position focuses primarily on product knowledge, clinical education, disease states, and competitive intelligence, rather than traditional sales skills training. \n Working closely with commercial leadership, marketing, and medical teams, this individual will have significant exposure across the organization and opportunities for professional growth and advancement. \n Key Responsibilities \n\n • Develop and deliver oncology product and clinical training programs for new hires and existing sales teams.\n, • Create engaging training materials covering disease states, clinical data, product knowledge, and competitive products.\n, • Lead product training workshops, clinical education sessions, and virtual learning programs.\n, • Translate complex clinical and scientific information into effective educational content.\n, • Collaborate with commercial leadership, marketing, and medical teams to align training with brand objectives.\n, • Update training programs to reflect new clinical data, treatment advances, and competitive developments.\n, • Evaluate training effectiveness and identify opportunities for continued improvement.\n\n Qualifications \n\n • Bachelor’s degree or equivalent relevant professional experience.\n, • 5+ years of pharmaceutical or biotechnology experience, including a strong oncology background.\n, • Experience in oncology product training, clinical education, or pharmaceutical sales with training responsibilities.\n, • Strong understanding of solid tumor oncology, clinical data, and treatment landscapes.\n, • Excellent presentation, communication, and training development skills.\n, • Ability to communicate complex clinical information clearly and effectively.\n, • Experience with virtual training platforms, PowerPoint, and learning management systems.\n\n Why Consider This Opportunity? \n\n • 90% work from home with limited travel.\n, • Highly visible position with exposure to senior commercial leadership.\n, • Opportunity for professional development and future career advancement.\n, • Established specialty pharmaceutical company with a collaborative environment.\n\n Compensation \n\n • Base salary: $150-$190k\n, • Bonus: 16%-20%\n, • Comprehensive Benefit Package\n\n

Job Description Looking for technicians in: Brooklyn English: 11229 Mandarin: 11220 Queens English: 11355, 11423 Bronx English: 10456, 10459, 10462, 10466, 10801 (New Rochelle) Staten Island English (highly experienced): 10303, 10308 English: 10309 About the Role Join the ABA Dynamic team as a Home-Based Behavior Technician! We believe that the most meaningful progress happens where the child is most comfortable: at home. You will provide high-quality, 1-on-1 ABA therapy directly in the client's residence, working closely with families to create a supportive and joyful learning environment. This role is perfect for someone who is self-motivated, enjoys working in a personal setting, and is passionate about making a localized impact in the community. Key Responsibilities Home-Based Therapy: Deliver 1-on-1 ABA interventions in the client’s home, focusing on communication, social skills, and daily living tasks (e.g., dressing, eating, hygiene). Parent Collaboration: Act as a professional bridge between the BCBA and the family, helping parents understand and implement strategies during daily routines. Environment Adaptation: Identify and utilize natural opportunities within the home (playroom, kitchen, backyard) to teach and generalize new skills. Clinical Integrity: Follow the specific behavior intervention plan (BIP) and skill acquisition goals precisely as written by the BCBA. Remote Reporting: Accurately log session notes and data via a mobile device immediately following each home visit. Safety & Ethics: Maintain a safe environment for the client and yourself, adhering to all trauma-informed safety protocols.

Job Description Brooklyn, NY | Full-Time | In Person Pay: Starting at $19.00-$20.00/hour Schedule: 4 days per week (Monday–Friday range) Pay Frequency: Weekly About the Role: The Delivery Technician represents the Commonwealth Joe brand to our key clients through the delivery of Nitro Cold Brew to wholesale and office accounts throughout the New York City area. This individual will also perform service and repairs to Nitro Cold Brew kegerators and work closely with the Logistics Manager to ensure deliveries and work orders are completed safely, efficiently, and with the highest level of service. We’re a fast-paced, collaborative, coffee-centric startup offering the potential for professional growth and development. About You: • You enjoy working with people and build positive, professional relationships through excellent customer service., • You are interested in learning and receiving hands-on training in kegerator operations., • You thrive in a flexible work culture and are willing to work safely and efficiently in a fast-paced environment., • You hold a valid driver’s license for at least 2 years (ability to drive manual preferred)., • You are punctual, reliable, and communicate clearly with fellow staff and supervisors.Minimum Requirements:, • Ability to lift 50 lbs regularly and up to 150+ lbs to waist height, • Comfortable physically loading and unloading vehicles, • Valid driver’s license (Non-CDL position), • Previous experience consistently driving 16 ft–26 ft box trucks (or similar), • Experience with hand trucks, pallet jacks, delivery routes, and basic warehousing practices, • Previous technician and/or mechanical experience, • Comfortable using basic tools and hardware, • Experience with handheld delivery software and smartphone functionalityEssential Functions:, • Ensure product quality meets Commonwealth Joe standards, • Diagnose, repair, and replace key parts of kegerators as needed, • Maintain accurate transportation logs for every shift, • Submit orders for replacement parts and suggest improvements, • Respond to and route customer questions and concerns, • Assist the Logistics Director with innovation strategies and improving delivery and service SOPs Trucking Route: Local Warehouse Location: Brooklyn, NY Benefits: • Health insurance (for employees consistently working 30+ hours per week), • Dental insurance, • Vision insurance, • Paid time off, • 401K, • Voluntary benefits (short-term disability, accident insurance, life insurance), • Free coffee, • Weekly payAbout Commonwealth Joe: Commonwealth Joe Coffee Roasters (CWJ) is a DMV-based coffee company delivering award-winning cold brew where people work, live, and play. We operate a flagship café in Arlington, VA, a roastery and brewery in Beltsville, MD, and a remote corporate team supporting our cold brew on tap program nationwide. Proudly the #1 cold brew company sold in kegs, CWJ serves more than 500,000 coffee enthusiasts across 25 states. Our commitment to craftsmanship and community has made our cold brew a staple in workplaces and homes alike. At Commonwealth Joe, we believe in making amazing coffee approachable and accessible to all. We are a group of passionate coffee lovers with diverse backgrounds and interests, united by our commitment to living out Commonwealth Joe’s company values in every interaction with each other, our customers, and our community. Powered by JazzHR nCzb64mcX4

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Summary of Responsibility: A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth. What You Will Contribute: The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems. Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs. Demonstrating a willingness to help others and be a team member Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services. Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company. Provide voice of Customer feedback. Through service and Customer relationships, build brand dedication. Conduct travel and work in a safe manner, constantly learning new technology and soft skills. Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues. Effectively understand and use the Salesforce Lightning Customer Support computer system. Qualifications & Competencies: Proficient verbal and written communication and Customer relation skills. Able to interact and effectively communicate in person and over the phone with customer and co-workers. Present a professional image. Must be adaptable to changes and able to deal with change, delays, or general work-related issues. Basic digital literacy and shown understanding of MS Word, Excel, and Outlook. Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.). Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus. Basic mechanical and logical solving skills are a must. Rational decision making and problem-solving skills. Work Environment Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert E. Morris Company. Other Functions: Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. What’s in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salary Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance 3+ Weeks’ Vacation to Start 10 Company Paid Holidays 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance Program Mental and Physical Requirements: The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members. Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to: Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment. Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas. Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work. Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Requisition #: 1438B, Brooklyn NY

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities Responsible for the overall supervision, protection and care of youth supported at all times, including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. Provides all services in accordance with agency philosophy and department practices and in compliance with Federal, State, Local and regulatory requirements, specifically NYS Office of Mental Health (OMH) and escalates concerns or questions to supervisor. Supports children in attaining their own unique, behavioral, emotional, intellectual and developmental gains, interacting and intervening as prescribed by individual treatment plans by teaching and fostering skill development, supporting and maximizing strengths, interests and abilities and displaying patience and tolerance while providing therapeutic support to facilitate returns to their homes. Develops an understanding of specific needs of children during their stays, providing support in a variety of settings and in accordance with each youth’s individualized service plan, developing and maintaining appropriate and positive relationships by demonstrating proper social boundaries, actively involving youth in all facets of programming and displaying supportive demeanor and an unconditional positive regard for the youth. Ensures health, wellness and safety of the youth we support by maintaining a physically and emotionally safe, secure, organized and clean therapeutic environment, which includes performing regular laundry and cleaning duties, as needed, providing appropriate supervision and managing crisis situations while adhering to applicable policies, procedures and regulations. Utilizes appropriate therapeutic crisis intervention deescalation techniques and/or prescribed interventions (proximity, time and space, caring gestures, etc.), responding timely and appropriately to redirect or prompt youth experiencing stress and/or self-injurious behavior. Ensures the needs of the youth supported are met by adhering to person-centered individualized plans, supporting therapeutic interventions and activities, encouraging socialization and stabilization and reporting any changes in behavior or other signs and symptoms to clinical and/or leadership team. Assists with a variety of tasks for youth we support, ensuring adherence to applicable and/or mandatory activity schedules as appropriate/authorized, including: Providing or supporting personal care, such as laundry and housekeeping. Assisting with other activities of daily living (ADLs), which may include intimate care or personal hygiene. Observing to ensure that medication is taken as prescribed. Assisting with homework or other remote learning educational activities. Teaching/developing skills. Assisting in communication, self-expression and resolving disputes amongst youth. Providing supervision for and/or planning and preparing balanced meals and snacks in accordance with dietary restrictions and guidelines of modified diets. Transporting and escorting youth on recreational activities, medical appointments and/or to other mandatory activities, such as school, etc. Utilizes safe and appropriate handing procedures when working with youth and implements infection control protocols. Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. Collects, records and summarizes data regarding youth supported including charting where prescribed by treatment plan and responses to therapeutic interventions, behaviors, signs, symptoms, setting events, triggers and effective interventions in accordance with all applicable requirements. Completes all paperwork and written records related to individual treatment in appropriate formats, including but not limited to medical and medication management and monitoring, treatment records, progress, behavior and incident reports, data collection, billing records, charting and daily notes accurately, timely and in compliance with all relevant laws, rules and/or regulations. Appropriately documents all interactions with any external entity regarding youth supported, including families and reports errors, incidents or emergencies in compliance with all applicable requirements, including reporting incidents of child maltreatment, neglect and/or abuse. Participates in interdisciplinary team or other program/staff meetings and reviews communication, shift or other logs to receive updates and information relating to treatment plans, program operations and youth supported, including admissions and discharges and regularly provides feedback and information to other members of the team to support stabilization of youth supported. Identifies and reports maintenance, upkeep and/or safety concerns to Program Supervisor or appropriate designee. Completes and maintains all necessary trainings and/or certifications, including specialized trainings such as TCI, to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. Provides coverage for other Therapeutic Youth Support Staff as requested, which may include assisting at an off-site location (e.g. hospital) based on needs of program and/or youth supported and/or remaining on shift to ensure maintenance of minimum coverage levels for program. May be required to operate YAI motor vehicle to transport youth to and/or from residence, school, appointments or other locations in the community on a regular basis, with appropriate credentials. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperates with appropriate entities in any inspection, inquiry or investigation. Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Must be at least 18 years of age. Bachelor’s degree in a human services field; or High School Diploma or its educational equivalent and two (2) years of experience serving individuals with mental or behavioral health needs and/or individuals in crisis; or Satisfactory equivalent combination of education, experience and/or training. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Service Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff, which may include running. Effective written and oral communication skills, including the ability to appropriately document services provided for billing and tracking purposes. Commitment to maintaining the highest levels of ethical standards and integrity and enthusiasm for working with children. Willingness to take initiative and ability to demonstrate positivity, patience, empathy and compassion while supporting youth who are in crisis and to effectively self-regulate emotions in stressful situations. Ability and willingness to assist with a variety of supports and ADLs as requested, which may include exposure to and/or handling of bodily fluids. Basic computer skills, including email, utilizing Workday and related electronic medical record and/or other documentation systems to complete tasks. Must hold or obtain and maintain or complete all program-specific trainings and/or certifications in accordance with individualized needs, conditions and/or OMH regulations, as assigned by supervisor. Ability to develop and maintain effective and appropriate relationships with youth supported, in alignment with YAI’s mission and vision. Ability to remain calm and to exercise good judgment and problem-solving ability during unanticipated challenges that relate to safety and security issues. Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) Valid Driver’s License Familiarity with behavioral/mental health diagnoses Experience working with children in crisis or with mental/behavioral health needs and/or in a residential services setting Compensation: $22.00 hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • Salary of $50,000-75,000 depending on experience, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job DescriptionJob Description: The End User Support Analyst provides first-line technical support for end users by resolving common hardware, software, account, and device issues through phone, chat, remote, and in-person support. This role helps deliver positive user experience by following established procedures, documenting work accurately, and escalating more complex issues to senior team members when needed. The position also supports device setup, onboarding and offboarding activities, inventory handling, and knowledge documentation to help maintain efficient day-to-day support operations. 1. End User Technical Support: Provide first-line support for end users by troubleshooting common hardware, software, password, printing, mobile device, and access-related issues using approved support tools and procedures., 2. Incident and Request Handling: Log, categorize, prioritize, and update incidents and service requests accurately in the ticketing system; follow standard workflows to help meet service level targets., 3. Issue Escalation: Escalate complex or unresolved issues to senior analysts or other IT teams with clear notes, troubleshooting steps taken, and relevant user impact details., 4. Device Setup and Deployment: Assist with preparing, configuring, deploying, and refreshing laptops, desktops, peripherals, and mobile devices for new hires, existing staff, and replacement requests., 5. Onboarding and Offboarding Support: Support onboarding, offboarding, and staff move activities by coordinating device readiness, collecting returned equipment, and updating inventory records as directed., 6. Inventory and Asset Tracking: Maintain accurate records for assigned equipment, tags, and device status; assist with inventory checks, asset returns, and basic reconciliation activities., 7. Knowledge Documentation: Document troubleshooting steps, common solutions, and support procedures to contribute to team knowledge articles and improve consistency in service delivery., 8. Customer Service and Communication: Communicate clearly and professionally with users, provide timely updates, and help set expectations on issue status, next steps, and resolution timelines., 9. Team Collaboration and Continuous Learning: Work closely with team members to share knowledge, follow support standards, participate in training, and build technical skills needed for continued growth in end user support. Education/Experience " Associate or bachelor's degree preferred, or 1 to 3 years of relevant experience in IT support, customer service, or a related technical environment. " Experience should include routine end-user support activities such as incident intake, password or access support, basic hardware/software troubleshooting, ticket documentation, user communication, and escalation of issues that require advanced technical support. Special Licensing or certifications (if applicable) " Relevant foundational certifications such as CompTIA A , ITF , HDI Support Center Analyst, or similar entry-level support certification are preferred but not required. Additional licensing, certifications, registrations (preferred) " CompTIA A , Network , and/or ITF " HDI Support Center Analyst (HDI-SCA) or similar service desk certification " Microsoft, Apple, or device support certifications relevant to the supported environment " ITIL Foundation certification Knowledge, Skills, and Abilities: Knowledge: " Basic knowledge of end user support processes, including incident, request, and escalation handling " Familiarity with ticketing systems such as ServiceNow or similar support platforms " Working knowledge of Windows, common business applications, printers, laptops, and mobile devices " Awareness of account support activities such as password resets, access requests, and device setup " Understanding of customer service principles and techniques for supporting end users " Familiarity with remote support tools and basic troubleshooting methods " Awareness of inventory handling, asset tracking, and documentation practices " General awareness of IT security, data handling, and compliance expectations Skills and Abilities: " Strong verbal and written communication skills " Ability to troubleshoot routine technical issues in a structured and customer-focused manner " Ability to follow established procedures, document work accurately, and maintain attention to detail " Good time management and prioritization skills in a fast-paced support environment " Ability to work independently on assigned tasks and collaborate effectively with team members " Professional customer service skills, including patience, follow-through, and clear status updates " Willingness to learn new technologies, tools, and support processes " Ability to handle routine support interactions through email, chat, phone, and in-person assistance Scope of accountabilities includes (examples): " Provides first-level support for routine end user incidents and service requests across supported devices, applications, and access needs. " Follows established support procedures, documents work accurately, and escalates issues that require advanced troubleshooting or additional approvals. " Supports onboarding, offboarding, device deployment, and basic asset tracking activities for assigned users and equipment. " Contributes to service quality by maintaining accurate tickets, meeting assigned service expectations, and communicating clearly with end users and team members. " Helps maintain inventory accuracy, knowledge documentation, and adherence to security and compliance requirements within assigned tasks.

Job DescriptionCompany Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com Job Description Support & Operations • Provide onsite support for Customer offices as needed., • Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks., • Facilitate employee onboardings and offboardings., • Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware., • Provide technical support for desktops, laptops, printers, scanners, and other end-user devices., • Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests., • Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions., • Deliver timely resolution while maintaining high customer satisfaction. Ticket & Service Management • Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms., • Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures., • Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes., • Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices. System & Software Administration • Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops., • Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools., • Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses., • Configure user profiles, email accounts, and basic system policies as required. Network & Connectivity Support • Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues., • Configure and support network and local printers., • Coordinate with network and security teams for escalations related to infrastructure issues. Asset, Inventory & Lifecycle Management • Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal., • Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc., • Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares., • Support e-waste management and e-recycling activities in compliance with company policies. User Lifecycle Management • Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery., • Ensure data security and compliance during employee exits by following standard IT procedures. Compliance, Documentation & Continuous Improvement • Follow IT policies, security standards, and compliance requirements., • Create and update technical documentation, SOPs, and knowledge base articles., • Proactively identify opportunities to improve processes, automation, and service delivery., • Collaborate with cross-functional IT teams for projects, upgrades, and rollouts. Qualifications Required Skills & Competencies Experience: 3+ years of experience covering the following: • Must have experience providing onsite support at customer locations., • Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support., • Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling., • Hands-on experience with software troubleshooting., • Experience with employee onboarding and offboarding., • Experience with laptop setup automation such as Dell autopilot or similar platforms., • Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues., • Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management., • Experience with ITIL processes: Incident, Request, Problem, and Change Management., • Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management., • Strong analytical, troubleshooting, and independent problem-solving skills., • Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider., • Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided. Certifications (Preferred) • MCSE, MCITP, MCTS, or equivalent certifications are an added advantage. Education • Bachelor’s Degree in an IT-related discipline or equivalent. Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience: • Competitive salary, • Medical, dental, and vision coverage, • 401(k) with company match, • Flexible PTO + paid holidays, • Hybrid work flexibility, • Learning & development support, • Inclusive, team-driven culture, • Opportunities to work with and learn from teams across the world BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Desktop/Workstation Design Engineer Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications: - The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience · Understanding of the application of security controls on the image · Microsoft Office engineering experience · Integrating anti-virus applications in an image · VPN/Remote access (Cisco Secure Access with RSA a plus) · Windows Scripting experience · Good writing skills Ideally, you will also have: - VB and/or VBA coding experience a plus · VDI/Citrix experience · SMS/SCCM experience a plus · Understanding of PKI · VMWare experience · Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Backup/Restoration admin/support - File Server support - User Account/Mailbox administration - Software/Hardware installation - Handheld device installation/troubleshooting/support - Remote User setup/support/troubleshooting - End-user training - Creation of procedural documentation - Creation of spreadsheets/databases for tracking purposes - Record and update required information for all IT-related tickets utilizing ITIL - Creation of Incident work-log entries - Accurately answer user support questions of software and hardware in the EOUSA office environment - Maintain Account Management forms for new and departed users per Government policy and procedures - Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices - Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets - Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications - Submit weekly status reports and monthly surveys - Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface - Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications: - One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Backup/Restoration admin/support - File Server support - User Account/Mailbox administration - Software/Hardware installation - Handheld device installation/troubleshooting/support - Remote User setup/support/troubleshooting - End-user training - Creation of procedural documentation - Creation of spreadsheets/databases for tracking purposes - Record and update required information for all IT-related tickets utilizing ITIL - Creation of Incident work-log entries - Accurately answer user support questions of software and hardware in the EOUSA office environment - Maintain Account Management forms for new and departed users per Government policy and procedures - Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices - Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets - Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications - Submit weekly status reports and monthly surveys - Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface - Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications: - One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionFull Time Opportunity 4 days Onsite/1 remote I am looking for an experienced and service-oriented IT professional to provide white-glove, end-to-end technology support to executive leadership. This role ensures executives remain productive and secure whether in the office, remote, traveling, or presenting at board meetings. You will be the primary point of contact for all executive technology needs, coordinating across IT operations, security, and vendors to deliver an exceptional executive technology experience. Responsibilities VIP End-User Support • Provide proactive and responsive L2/L3 support for executives and their assistants— Windows/macOS, iOS/Android, M365 (Outlook, Teams, OneDrive, SharePoint), and core line-of-business apps., • Manage and troubleshoot Microsoft Outlook and related email services, including calendar delegation, mailbox permissions, synchronization issues, and integration with mobile devices., • Proactively monitor and resolve email delivery issues, spam filtering, phishing alerts, and security-related incidents to ensure uninterrupted executive communication., • Rapid incident triage, root-cause analysis, and resolution; escalate to engineering/security as needed., • Maintain executive device fleet: laptops, tablets, phones, peripherals; perform imaging, updates, backups, encryption, and lifecycle management. Meetings, AV, and Events, • Set up and support board meetings, town halls, and executive presentations (Teams/Zoom, conference room AV, microphones, cameras, switchers)., • Conduct pre-flight checks, live monitoring, and post-event debriefs; prepare contingency plans., • Coordinate with Facilities/AV vendors for reliable, high-quality experience. Mobility & Remote Work • Configure and manage mobile devices (MDM/Intune), hotspot connectivity, and secure remote access (VPN), • Provide travel kits, adapters, and international connectivity support; create executive travel checklists. Security & Confidentiality, • Uphold privileged access practices: MFA, conditional access, privileged account management, phishing awareness, and secure data handling., • Support incident response activities for executive accounts/devices; ensure encryption, endpoint protection, and secure collaboration., • Handle sensitive information with strict confidentiality. Productivity & Enablement • Coach executives and EAs on best practices in Outlook/Teams calendar delegation, meeting workflows, signature management, OneDrive/SharePoint rights, and file collaboration., • Create concise quick-reference guides and one-pagers tailored to executive preferences. Operational Excellence • Maintain executive technology standards, runbooks, device inventories, and support documentation., • Track SLAs/OLAs for executive tickets; provide regular status updates to leadership., • Partner with infra/network/security teams on changes that may affect executive services; participate in change windows where needed. Qualifications, • 7 years of IT support experience, including 3–5 years providing executive/VIP support in a mid-to-large organization preferred, but open to 3-5 years of direct executive/VIP support experience and service orientation., • Strong knowledge of Windows, macOS, iOS/Android, Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, and Microsoft Intune., • Experience supporting conference room technologies, AV systems, Teams Rooms, Zoom Rooms, and executive presentations., • Working knowledge of networking fundamentals (Wi-Fi, VPN), hardware, peripherals, and endpoint device management., • Understanding of cybersecurity best practices, including MFA, Conditional Access, endpoint protection, encryption, phishing prevention, and secure collaboration., • Microsoft, ITIL, or other relevant technical certifications are preferred. Must-have / non-negotiable • Strong executive/VIP support experience and a true white-glove service mindset, • Excellent communication and interpersonal skills, • Professional, patient, discreet and comfortable working directly with senior executives, • Strong general Windows, mobile device, Outlook/Microsoft 365 and end-user troubleshooting experience, • Comfortable supporting executive meetings, conference rooms and presentations, • Strong problem-solving skills and, most importantly, ownership — if they don't know the answer, they stay with the issue and bring in the right resources until it is resolved, • Collaborative team player, • Ability to be onsite in NYC four days per week and responsive when executive needs arise Preferred / nice-to-have • Intune, Exchange Online, SharePoint and OneDrive experience, • Teams Rooms / Zoom Rooms and specific AV platforms such as Poly, Logitech or Crestron, • Networking/VPN and endpoint-management experience, • Microsoft, ITIL or similar certifications, • Broader cybersecurity knowledge Personal Attributes • Excellent verbal, written, and interpersonal communication skills., • Strong customer service and executive support mindset., • Excellent problem-solving and analytical abilities., • Professional, discreet, and able to maintain confidentiality., • Highly organized with strong attention to detail., • Self-motivated and able to work independently., • Ability to prioritize and perform under pressure., • Adaptable, dependable, and collaborative team player., • Strong commitment to continuous learning and technology improvement. Key Performance Indicators • Executive satisfaction and first-contact resolution rates for VIP tickets, • Executive satisfaction and service quality, • First-contact resolution and SLA compliance, • Reliability of executive meetings and Board events, • Executive device security and compliance, • Continuous service improvement and documentation Please feel free to reach out to me if you are interested. Lori Sklarski Senior Technical Recruiter, PRI Technology Lori.sklarski@pritechnology.com Direct:(973)-354-2797 Office: 973.732.5454 x27 Cell: 973.432.9968 www.pritechnology.com

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • Gather business requirements and drive adoption of new tools through concise documentation, training, and direct engagement Qualifications • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities, • A data-driven, detail-oriented mindset with a focus on reliability and execution The Ideal Candidate You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Through its School of Professional and Continuing Studies, the University extends its primary undergraduate mission by offering high quality graduate studies in business, education and nursing and an array of undergraduate and certificate programs serving non-traditional students. Job Description The IT Support Technician provides responsive, hands-on support for the University’s technology environment. The technician diagnoses and resolves hardware, software, account access, and connectivity issues to support faculty, staff, and students, while helping maintain secure and reliable classroom and administrative technology. This is a full-time, exempt, on-site position with flexibility for alternate shifts as needed. Rotating Shift: Monday-Friday 7:30 AM – 3:30 PM, 10:00 AM – 6:00 PM, 12:00 PM – 8:00 PM Responsibilities: • Provide courteous and responsive customer service via phone, email, remote tools, or in person., • Install, maintain, configure, and troubleshoot PCs, peripherals, and software., • Support the full lifecycle of University computers and devices, including setup, imaging/provisioning, deployment, inventory, refresh, and secure retirement., • Assist with Microsoft Intune endpoint management, including device enrollment, configuration profiles, application deployment, compliance monitoring, and troubleshooting under established IT procedures., • Assist users with Help Desk inquiries, ensuring timely and effective issue resolution., • Diagnose and resolve software, hardware, and basic network-related issues (IP, DHCP, DNS)., • Assist users with Microsoft 365 accounts, identity and access issues, password resets, multifactor authentication (MFA), and approved account provisioning procedures., • Provide technical support for the University’s Learning Management System (Canvas)., • Set up and troubleshoot classroom and conference room audio/visual technology., • Assist senior IT support colleagues with computer lab hardware and software deployments., • Conduct computer rollouts for departments and employees., • Support University telephone and voicemail systems., • Train employees and students to effectively use University technology, including productivity tools like Microsoft Teams and OneDrive., • Use University-approved generative AI tools responsibly to improve support documentation, draft FAQs, enhance user training, and streamline routine service desk workflows while safeguarding University data., • Assist in cybersecurity training programs and help implement best practices., • Apply University information security and privacy procedures when handling devices, accounts, and student or employee information (including FERPA-protected records, where applicable), and report suspected security incidents promptly., • Log, prioritize, troubleshoot, document, and resolve service desk tickets; communicate updates, meet established service targets, and escalate complex issues appropriately., • Develop user guides and FAQs for common technical issues., • Maintain accurate asset records and technical knowledge-base entries; assist with new employee onboarding and technology offboarding as authorized., • Collaborate with IT colleagues to identify opportunities for technology improvement, • Additional duties as assigned Requirements • Bachelor’s degree required; a degree in Computer Science or a related field is preferred., • Entry-level position, but recent experience supporting and troubleshooting Windows and Apple machines and operating systems is necessary., • Computer operating systems, Microsoft 365, basic networking concepts (IP, DHCP, DNS, Wi-Fi), and cybersecurity best practices., • Proficiency with Microsoft 365 applications, including Teams, OneDrive, SharePoint, Outlook, and related enterprise tools., • Strong customer service, analytical abilities, and attention to detail., • A valid driver’s license is required for occasional work-related driving and technology support assignments Preferred Qualifications: • Experience with BANNER or other ERP systems., • Familiarity with disk imaging software and Avaya phone systems., • Experience supporting Microsoft Active Directory, Microsoft Entra ID (formerly Azure AD), Microsoft Intune, and Windows Autopilot., • Familiarity with IT service management and ticketing tools, such as SysAid, and common remote-support platforms., • Working knowledge of generative AI and AI-assisted support tools, such as ChatGPT, Microsoft Copilot, Google Gemini, NotebookLM, or AI chatbots, is a plus; familiarity with responsible use of AI and data privacy is preferred., • Experience supporting higher education technology environments, classroom audio/visual systems, or mobile devices is a plus., • Practical knowledge of data networks, peripherals, and infrastructure cabling. Benefits Annual Salary - $66,300 Benefits: • Generous paid time off beyond the time the University is closed for holidays, including vacation, and sick leave., • Comprehensive health, dental, and vision insurance., • 100% employer sponsored Life Insurance & LTD benefits., • 403(b) Retirement plan with employer matching., • Professional development opportunities., • Tuition benefits for employees and their dependents., • Employee Assistance Program.

Job Description Integrated Technology Systems is a growing MSP based in New York City that delivers high-quality IT support to professional services firms. We're looking for an L1 Support Engineer who thrives on working with many different clients as part of a close-knit team. This is an in-office role based in NYC. What You'll Get • Base salary starting at $55k+, • Quarterly bonuses, • Health insurance and PTO, • 401(k) starting in your second year, • A collaborative team focused on high-touch service and modern IT solutions What You'll Do • First-line troubleshooting and resolution: password resets, MFA resets, printer configuration, and break/fix, with proper ticket routing and escalation, • User management in Microsoft Entra ID, Active Directory, and Microsoft 365, including onboarding and offboarding via established workflows, • Windows 11 and macOS device deployment and configuration, plus mobile device enrollment (iOS/Android), • First-pass network triage: WAN/LAN connectivity, Wi-Fi, and VPN client issues, escalating firewall and infrastructure issues to L2, • Security operations support: application approval requests, phishing report handling, and initial alert triage per documented runbooks, • Resolve L2/L3 issues where solutions are already documented, as a path to advancement, • Participate in project work, on-site and remote support, and the on-call rotation What You Bring • 1+ year of MSP or comparable help desk experience, • Experience with a PSA or ticketing system (ConnectWise preferred), • Working knowledge of Windows 11 and Microsoft 365 administration, • Familiarity with Entra ID/Azure (we will train as needed), • macOS experience preferred, • iOS/Android device support and MDM familiarity, • Networking fundamentals: TCP/IP, DNS, DHCP, VPN, • Exposure to RMM toolsets and endpoint security tools a plus, • Certifications a plus: CompTIA A+/Network+/Security+, Microsoft MS-900 or MD-102, • Strong customer service and phone presence, • Thrives in a fast-paced, learning-focused environment Next Steps Apply with your resume OR Get a head start here: https://www.ondemandassessment.com/o/JB-MUYZCPAA0/landing?u=1110981

\n About the Company \n \n K12 education is one of the most consequential determinants of a child's future, and many families have had limited ability to shape how and where their child learns. State education choice programs are changing that. One of the fastest growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child, from schools and tutors to therapy, curriculum, and technology. \n \n But once these policies become law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud, all while delivering a high quality user experience. \n \n That's where we come in. We partner with state agencies to design, launch, and operate these programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make them work in the real world. Today, we operate across multiple states, and our platform powers programs serving hundreds of thousands of students and billions of dollars in annual education funding. We're just getting started. \n \n We're backed by respected investors, and we're building the team that will take us to the next stage. We sit at the intersection of GovTech, EdTech, and FinTech. We are a public sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure, and it determines whether families can access life changing educational opportunities. \n \n Why This Work Is Different \n \n We're in the weeds with state partners and internally with our product teams, turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state's configuration needs while staying flexible enough to support all customers. We are not building bespoke software. \n \n If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you'll feel right at home. \n \n About the Role \n \n As our Founding Security Engineer, you'll have full ownership of our security posture, shaping strategy, building programs from the ground up, and driving best practices across our entire technology stack and product suite. This is a high impact, high visibility role where your decisions will directly influence how we protect our customers, vendors, and employees. \n \n You'll partner closely with cross functional teams to embed security into everything we build and ship, champion solutions to emerging security challenges, and ensure we stay ahead of an evolving threat landscape. You're someone who embraces AI tools to work smarter, whether that's accelerating threat detection, streamlining vulnerability analysis, or improving how we respond to incidents. \n \n What You'll Do \n \n • Collaborate closely with cross functional teams to proactively identify, assess, and remediate security risks across our products and infrastructure, proposing enhanced controls and process improvements where needed \n • Perform static and dynamic vulnerability assessments and drive remediation efforts through to resolution \n • Evaluate security risks in AI systems and data pipelines, and leverage AI assisted tooling to enhance threat detection, vulnerability analysis, and security operations \n • Maintain and mature our SOC 2 Type II program, ensuring a secure environment for vendors, customers, end users, and employees \n • Design and implement security controls across our full technology stack, from application layer to cloud infrastructure \n • Translate complex security findings into clear, actionable remediation steps for both technical and non technical stakeholders \n • Continuously audit policies, controls, and procedures to keep security practices ahead of an evolving threat landscape \n • Embed security seamlessly into the developer workflow, including CI/CD pipelines, code review processes, and internal tooling, without compromising velocity \n \n About You \n \n • 6+ years of software engineering experience with a focus on application security, cloud security, DevOps, network security, or similar domains \n • Solid understanding of industry standards and compliance frameworks such as SOC 2 and ISO 27001, with hands on experience driving organizational adherence \n • Experience applying AI assisted tooling to accelerate threat detection, code review, and vulnerability analysis \n • Experience deploying and operating SAST, DAST, and SCA tools across the software development lifecycle \n • Strong track record managing security projects end to end, from planning through delivery, within timelines and budgets \n • Experience with penetration testing tools, techniques, and methodologies, with a clear understanding of common vulnerabilities and remediation strategies \n \n Additional Details \n \n • Location: New York, NY. Available fully remote within the U.S. or hybrid out of our New York City office. The full team comes together once a year for an offsite. \n • Candidates not already based in New York City will be asked to travel to our office for an in person interview. \n • Applicants must be currently authorized to work in the United States on a full time basis. \n • We believe everyone at the company should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $180,000 to $250,000 plus generous equity, depending on experience and location. \n • Benefits include medical, dental, and vision plans, health services, short term disability, and unlimited PTO.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: General and Operations Managers (4+ yrs) Type: Contract Compensation: $1,500 per task Location: Remote Duration: 4–5 weeks Commitment: 20–30+ hours/week Role Responsibilities • Create tasks and deliverables regarding common requests within your professional domain., • Diagnose and solve real issues in your domain to advance research and infrastructure for next-generation machine learning systems., • Contribute expertise to cutting-edge AI research., • Work independently and asynchronously to meet deadlines and improve AI model performance. Qualifications Must-Have • 4+ years professional experience in your respective field., • Minimum 20 hours per week required, with flexibility to scale up to 30+ hours. Start Date • Immediately Compensation & Legal • Payment: task-based (payment upon first task approval). Experts who complete their first task within the required timeline will then be qualified to be paid hourly for the remainder of the project. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description POSITION: Evening Supervisor – School Year DEPARTMENT: Youth Service Department LOCATION: Lafayette Gardens Cornerstone Community Center; 442 DeKalb Avenue, Brooklyn, NY 11205 REPORTS TO: Program Director and/or Assistant Program Director SALARY: $22.00 Hourly, 25 hours per week DATES: September 2026 - June 2027 SCHEDULE: Varies: Monday-Thursday 5-10pm, Saturday 4pm-9pm; This position is performance based and is also contingent on funding availability. JOB SUMMARY: As part of our Youth Services Department’s vision: all Youth Services Staff will assist promoting growth, leadership and positive self-image in all young people at all of our Grand Street Settlement sites. Evening Supervisor during the program will promote and develop a safe and engaging learning environment for youth. Recreational activities, team building activities/games, theme-based lessons, and trips are integral parts of program activities. EDUCATION, EXPERIENCE AND REQUIREMENTS: • High School dipoma a must, college degree preferred, • Youth development experience required, • Proven ability to work with various age groups, • Previous experience working with diverse people, • Good conflict mediation and public relations skills, • Strong time-management skills; ability to handle simultaneous assignments with a high degree of accuracy, and meet deadlines in a high pressure environment, • Self-starter with the ability to work independently and with minimal guidance, • Ability to work independently, assesses priorities, and take initiative, • Capacity to thrive under pressure while working on multiple tasks and projects, • A team player with demonstrated commitment to working with urban youth and young adults from an asset-based perspective, • Ability to set up and maintain work environment that challenges gender stereotypes and is LGBTQIA+- friendly • Must be flexible, cooperative and willing to work in a team environment, • Must have NYS Food Handler’s Certificate, • Ideal candidate is personable, energetic, & enthusiastic., • Candidate must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; 3 Reference Checks; Physical w/ updated TB Test (Fees may apply), • If offered the position, must submit $25 fee for NY State Clearance Review, • Candidates must be able to communicate effectively with all students while remaining professional at all times and be able to motivate the students while setting an example in all areas, including responsibility, timeliness, organization, attendance and most importantly, professionalism. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training • Must complete program trainings as per school- age child care requirements Supervise • Provide leadership and strategic direction to full-time and part-time program staff, • Provide direct/indirect supervision of all program staff and delivery of services on a day-to-day basis, in order to ensure that all goals, targets, and performance outcomes are met on a daily/weekly/monthly basis, • Problem solve and intervene directly with youth in groups, • Maintain adequate staff to participant supervision during all activities and trips Facilitate/Plan Remote Activities • Plan and facilitate remote activities for youth that develop their social, emotional and/or academic skills, • Must facilatate group management and activities on online platifoms, • Work collaboratively with co-workers, • Provide resources for youth through remote engagement sessions. Ensure Safety • Must be able to supervise a group of children and participate in activities and trips; provide and maintain a safe working environment., • Maintain adequate supplies in first aid and safety kits, • Maintain medical and contact information for each participant, • Responsible for maintaining daily log of all incidents/ injuries, • Address conflicts that have potential to undermine community cohesion and trigger violent clashes, • Prepare attendance reports and other reports as required, • Know and adhere to all regulations and procedures outlined in safety plan Other • Refer participants and their families to relevant community resources, • Complete all necessary paperwork that is required, • Manage registration forms and process identification cards for program participants, and support in inputting of data into DYCD online, • Come to ready to work with a positive attitude, • Perform other duties as assigned by the program supervisors HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least one (1) professional reference should be from a former supervisor). Please click on the link provided below, or use the link in a search bar, and apply online through our career center. https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bfb233f9-2e2d-4a56-b58a-c4bfa4857b9e&ccId=19000101000001&lang=enUS No phone calls, please. Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job DescriptionRefer a friend: Referral fee program Career Developers Inc., a distinguished staffing and consulting firm, is proud to celebrate 30 years of service excellence. As a GSA Contract holder, we offer comprehensive staffing solutions for both commercial and government sectors nationwide. By selectively partnering with clients who share our values, we ensure productive collaborations that set us apart in the industry. Our dedication to candidates involves managing expectations with precision through business intelligence, thorough interview preparation, transparent communication, and exceptional feedback throughout the process. We are committed to advancing your career and look forward to supporting your professional growth. ----------------------------------------------------------------------------------------------------------------------------------------------- Desktop Support Lead/Technical Manager, Trading Floor (Must come out of Hedge funds or Banking) Location: Manhattan, NY Salary: 180,000 to 200,000 + Bonus Must have the following: High traffic trading floor or similar environment, strong automation with PowerShell or Python, Windows enterprise experience, proven team leadership on a small technical team. Will manage a team of 6 and growing. About the role: Our client is hiring a Desktop Support Lead to be the senior-most technical resource on a high-demand floor, with a mix of 70% hands-on work and 30% team leadership responsibilities. You will blend automation, service excellence, and people leadership to keep a fast-moving trading environment running smoothly. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Office, Access Management via Windows Active Directory/Group Policy, remote access assistance and hardware issues whilst leading a team of technical engineers. • Ensure that incidents and service requests are resolved as per SLA;, • Lead the deployment of technical desktop technologies in both local and global projects;, • Prepare and perform appraisal reviews for team members, including salary communications;, • Lead regional team to provide top-tier customer service to the user base, ensuring that global standards are applied across region regardless of;, • Manage team absences, including holiday and sick days. Must be able to manage conflict, performance management and absences that are exceeding acceptable levels;, • Ensure that all working practices are adhered to and, where required, all supporting documentation is fit for purpose;, • Oversee the regional office-expansions/fit-outs, liaising with the project and other Technology teams, as well as supporting internal TSD staff to deliver the final estate;, • Coordinate delivery, installation, moves and changes of end user's computer equipment and peripherals;, • Provide consultation and engagement on complex incidents and projects;, • Establish a strong and collaborative relationship with business streams;, • Coordinate the operational acceptance of new services and technologies to the business; Required Qualifications: • Detailed knowledge and experience in a Microsoft environment supporting Windows 10/11, Windows Server 2012+, Office Suite, including Office 365, and Azure, including SharePoint;, • Ability to automate using Python and or PowerShell., • Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions, including Horizon View, VMware vSphere, software packaging, and deployment;, • Detailed knowledge and experience installing, troubleshooting, and managing desktop hardware;, • Ability to handle multiple tasks with changing priorities and capable of handling frequent interruptions positively;, • Strong analytical, prioritizing, interpersonal, and problem-solving skills;, • Strong verbal and written communication skills;, • Demonstrated collaborative skills and ability to work well within a team;, • Ability to work in a fast-paced and deadline-oriented environment;, • Self-motivated with critical attention to detail and deadlines;, • Demonstrated interest in learning about new and emerging technologies;, • Self-directed learner and ability to find solutions to problems they have not encountered before;, • Degree in Computer Science, Engineering or related field or experience;, • Minimum 3 years' experience in supervision or management of technical support teams Nice to have: Desired experience in the following areas a plus: • Network;, • Linux environment;, • Atlassian administration Desktop support leader, regional team lead, Windows 10, Windows 11, Active Directory, Group Policy, Office 365, Azure, SharePoint, PowerShell, Python, VMware vSphere, Horizon View, software packaging, software deployment, hardware troubleshooting, SLA, trading floor, Manhattan, financial services, end user support, automation, incident management, service requests, Office suite, access management, remote access, virtual desktops, physical desktops, team leadership, appraisal reviews, customer service, documentation, office expansions, fit outs, moves, changes, peripherals, Windows Server, Azure AD, KPIs, ticketing systems.

Job Description At Trunk Tools, we’re the leading AI company revolutionizing construction, the second-largest industry on earth. We recently raised a $40M Series B led by Insight Partners, bringing our total funding to $70M from top-tier investors including Redpoint and Innovation Endeavors. This new round is fueling our next phase of growth as we scale AI agents across the jobsite. Our mission is to build the future of construction through intelligent automation. Despite being a $13+ trillion industry, construction still runs largely on analog processes, we’re changing that by embedding AI directly into field operations. Founded by builders and technologists (Stanford, MIT), our team has delivered software used by over 140,000 field professionals, impacting millions of users and contributing to $10B+ in built projects. Many of us come from the field ourselves, giving us a deep understanding of the industry’s unique challenges. After years of building the “brain” of construction, we’re now launching production-ready AI agents, starting with intelligent document processing and Q&A, and rapidly expanding into core operational workflows. Our team has doubled in the past year, and with 100+ employees (50+ engineers), we’re scaling fast and entering a period of hypergrowth. This is a rare opportunity to join at an inflection point. About the role Trunk Tools is hiring a Strategy & Operations Manager to be a force multiplier across the entire business. You'll sit at the intersection of operations, strategy and all business functions - using frontier AI to turn manual, repeatable work into systems, and bringing sharp business judgment to the problems that matter most. This is a role for someone who is deeply AI-pilled but thinks like an operator: you'll automate what should be automated, analyze what needs analyzing, and connect the dots across functions that don't otherwise talk to each other. This is a builder role with an outsized amount of ownership. In many ways it's a pseudo-internal PM and chief-of-staff hybrid: you'll decide what to build and fix, prioritize across functions, and ship the tooling and answers the whole org depends on. You should be extremely fluent with AI - models, tools, MCPs, automations - but you don't need to be a software engineer. The best person for this role pairs that AI fluency with genuine business sense across strategy, finance, RevOps, marketing, GTM, and broader business operations. This is a high-leverage seat at a fast-moving, first-to-market vertical AI company: you'll be part of building the leanest, most AI-forward operating team in the space. What you'll own AI-powered automation across the business: treat the company's manual workflows as a backlog. Find the repeatable, painful work across finance, ops, marketing, and GTM, and turn it into automated systems - measuring, iterating, and expanding over time. Cross-functional strategy & analysis: own strategic projects and analyses end to end - frame the problem, pull the data, build the answer, and drive the decision. You're as comfortable in a finance model as a marketing campaign or a GTM funnel. AI orchestration & enablement: be the in-house expert on applying frontier AI to real operating problems. Build lightweight agents and automations, and raise the whole team's AI capability as you go. You'll reach for LLMs, MCPs, and agents as everyday infrastructure, not novelty. Process & connective tissue: act as the layer that connects functions - translating messy, manual processes into repeatable systems and keeping the org running faster than its size would suggest. What the first 90 days look like Stand up the first end-to-end automated workflow on the demand-gen side: signal → enrichment → scoring → routing → attribution Map the current manual workflows across finance, people, marketing, and GTM, and ship one or two visible automation quick wins Layer in the first AI-orchestration step - a lightweight agent for analysis, reporting, or supporting a specific business function Own one cross-functional strategic project end to end, from framing to recommendation Publish a prioritized roadmap of automation and operating improvements, with early wins measured against clear business outcomes Must-have qualifications 4+ years of experience in a hyper-growth startup, vertical SaaS or AI-first environment, where you’ve thrived amid ambiguity, rapid change, and a high bar for execution. AI-pilled and fluent with the frontier - you use the latest models, tools, API calls, and MCPs daily, and you know how to turn them into working agentic automations Strong, broad business sense - you can dive into a problem in finance, people, marketing, or GTM, reason about tradeoffs, and figure out what actually moves the needle Exceptional communication - you frame problems clearly, explain your thinking crisply, and translate between technical and commercial audiences A builder's instinct for workflow automation and process - you go from a messy business problem to a working system fast, without waiting for a playbook A product mindset: able to prioritize, scope, and ship the right thing for internal "customers" across the company Comfort in a fast-paced, ambiguous, execution-focused environment where you own outcomes end to end Nice-to-have qualifications Strategy, ops, consulting, BizOps, or RevOps background - a real plus, not a requirement Hands-on experience with the latest and greatest AI automation tools - Clay, Claude, ChatGPT, Zapier, and similar Comfort working across finance and analytical modeling Construction, AEC, or vertical-SaaS industry familiarity What we offer ️ A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters Competitive salary and stock option equity packages 4 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance! Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided in the office in NYC & Austin - you’ll never go hungry with us! Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation IRL / In-Person retreats throughout the year Please note: All official communication from Trunk Tools will come from an email address ending in @trunk.tools. If you receive outreach from any other domain, please disregard it or report it to us. At Trunk Tools, we’re working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class. Compensation Range: $160K - $190K

Job Description \n A program senior leadership role responsible for the Admissions Department’s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. \n Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. \n Position structure \n\n \n • Reports to and managed by the Program’s GM\n \n\n Leadership \n\n • Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed\n, • Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth \n, • Responsible for program’s successful rollout and sustainability of national, divisional, and regional initiatives within their program\n, • Lead by example through field coaching, account development, and community activities \n, • Created a positive culture of growth and development \n\n Strategy \n\n \n • Ensure Admissions Department has active and an actionable strategic plan documented in the system \n, • Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment \n \n\n Customer Service \n\n \n • Develop a customer-service oriented Admissions Department by identifying and responding to the customer’s needs and wants by recognizing the customer is the center of VITAS business\n, • Review and provide guidance on program-related customer complaints.\n, • Support and develop quality improvement initiatives based on internal and external survey results and time in field \n \n\n MAKM (Measurement, Analysis, and Knowledge Management) \n\n \n • Admissions-focused process improvement project management for the program\n, • Admissions Performance KPI (Can change based on national direction): \n \n, • Length of Intake/Same Day Admit\n, • Speed to Referral/Appointment\n, • Training Completion/Competency \n, • Program Scheduler Performance/Quality \n, • Exceed operating budget targets\n \n \n\n Workforce \n\n • Program oversight and ensured adherence to standards and performance in the areas of: \n \n, • Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external)\n, • Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation\n, • Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring\n, • Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard \n \n\n Operations \n\n \n • Compliance with AM required duties as here and within training materials\n, • Audits: Daily, weekly, monthly, quarterly and annual\n, • Monthly program, region, division and national meetings \n, • Budget and operation expense and performance management \n \n\n Results \n\n \n • Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics.\n \n\n Experience: \n\n • 5+ years nursing preferred \n, • 3+ years in a leadership/management role preferred \n, • Hospice admissions experience preferred\n, • Ability to work on various assignments simultaneously\n, • Knowledge of industry policies and practices\n, • Ability to motivate and develop others\n, • Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions\n, • Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.)\n, • Demonstrates experiences of developing strategies and solutions to improve Admissions performance\n, • Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set \n\n \n EDUCATION \n\n • Requires completion of accredited Nurse Practitioner program. \n, • State licensure is also required.\n\n Certification & Licensure: \n\n • Current RN/NP license \n\n Physical Requirements: \n\n • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\n Benefits Include \n\n • Competitive compensation ($100,000-$120,000 base plus bonus)\n, • Health, dental, vision, life and disability insurance\n, • Pre-tax healthcare and dependent care flexible spending accounts\n, • Life insurance\n, • 401(k) plan with numerous investment options and generous company match\n, • Cancer and/or critical illness benefit\n, • Tuition Reimbursement\n, • Paid Time Off\n, • Employee Assistance Program\n, • Legal Insurance\n, • Roadside Assistance\n\n

Job Description Common justice builds transformative, survivor-centered solutions to violence rooted in accountability, safety and racial equity. We grow the practice and power to displace incarceration and forge the conditions necessary to sustain transformation for people and communities. We do this through our New York City-based alternative to incarceration and services for survivors of violence, local organizing and civic engagement, narrative and culture change, and our national partnerships and training work. About the Opportunity The Operations Manager will support Common Justice as part of a team responsible for operations, finance, and administration. They will report directly to the Director of Operations. Due to the nature of the role and its responsibilities, this position requires in-person attendance 4 days per week at our Brooklyn office (80% in-person, 20% remote) Responsibilities Technology & Systems • The Operations Manager will support Common Justice as part of a team responsible for operations, finance, and administration. They will report directly to the Director of Operations. Due to the nature of the role and its responsibilities, this position requires in-person attendance 4 days per week at our Brooklyn office (80% in-person, 20% remote), • Manage day-to-day technology operations as the primary on-site resource for staff, providing hands-on support and troubleshooting for routine issues while directing staff to the organization's outsourced IT provider for remote and more complex technical support., • Manage the relationship with the organization's IT provider, serving as the primary day-to-day liaison, monitoring service requests, facilitating communication with staff, and participating in regular vendor check-ins., • In partnership with the Director of Operations, develop and implement cybersecurity awareness and engagement initiatives, including coordinating training compliance, providing staff education, and supporting efforts designed to strengthen staff response to cybersecurity risks., • Oversee the organization’s technology equipment inventory and coordinate repairs, replacements, and routine maintenance with our IT provider and other external vendors., • Manage organizational software licenses, user accounts, and digital subscriptions. Office Administration & Facilities • Oversee day-to-day office operations and maintain a welcoming and functional office space, including oversight of common areas, meeting spaces, office supplies, and office equipment., • Manage facilities maintenance, repairs, and office improvement projects, and serve as a primary liaison with building management., • Manage facility security operations, including administering physical access systems and serving as a primary point of contact for security partners., • Manage logistical and travel support for Board meetings, organizational events, and staff gatherings as needed., • Manage onboarding and offboarding processes for staff and interns, including technology and systems access, workspace preparation, physical office access, organizational communications, and the distribution, collection, and tracking of organizational assets. Finance • Process approved staff and program-related purchases and payment requests in accordance with organizational policies and procedures., • Manage OMNY Card distribution, tracking, and reconciliation., • Crosstrain in finance and administrative processes and provide support as needed, serving as backup for invoice entry., • Support the continuous improvement of operational systems, procedures, administrative workflows, and documentation. Schedule • This role requires four in-office days per week and one remote day. Qualifications • Three or more years of professional experience, preferably in operations, office administration, facilities, technology support, or a related field., • Comfort using, learning, and troubleshooting technology and software platforms, including Microsoft 365 applications., • Curiosity, resourcefulness, and a willingness to learn new systems and processes., • Strong customer service orientation and ability to build positive working relationships across teams., • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow through on tasks., • Ability to perform occasional physical tasks, including lifting and moving office supplies, equipment, and furniture, and supporting office and event setup as needed., • Dependable, proactive, and committed to maintaining a high level of professionalism and integrity., • Formerly incarcerated individuals strongly encouraged to apply To Apply The salary for this position is $72,960.42 per year and is non-negotiable. We offer a competitive benefits package, including medical and dental coverage, life and long-term disability insurance, a 401(k)-retirement plan, and generous paid time off. Candidates must be based in the New York Tri-State area. This role requires four in-office days per week. Common Justice strongly encourages applications from individuals who are formerly incarcerated or directly impacted by the criminal legal system. We value lived experience and recognize the unique perspectives, skills, and contributions individuals bring to our work. Please submit a resume and cover letter.

Job Description Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun! OPPORTUNITY SUMMARY The On-Site Staffing Manager is a new position responsible for the technicians and engineers placed, full-time or on a dedicated, ongoing basis, at individual customer accounts across the combined PPI-Cenero organization. This person recruits (with recuiter), hires, develops training plan, and manages the performance of that team. The goal is simple: make sure every account has the right person on it, someone who fits culturally and technically, has room to grow, and represents the company well in front of the client. Client Success Managers and Service Sales representatives own the customer account sell/maintain the contract; the On-Site Staffing Manager owns the staffing and performance of the people who deliver against it, and they all work together to grow this area of the business. This is a customer-facing leadership position, engaging with the client organization at every level, from day-to-day site contacts up to senior leaders such as CIOs, VPs, and senior directors, with the credibility to operate at any of those levels. The On Site Staffing Manager builds a feedback program (rotating monthly customer surveys, service reviews, and team touchpoints) to surface issues early and keep on-site staff connected to the broader organization, and ensures every on-site employee has a visible technical career path so no one feels capped by the account they are assigned to. ESSENTIAL RESPONSIBILITIES The following responsibilities are considered essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Lead and grow the combined organization's On-Site Staffing team of technicians and engineers, each assigned on a dedicated or semi-dedicated basis to a specific customer account., • Own the full employee lifecycle for on-site staff: recruiting (with help of recruiter), hiring, onboarding, developing ongoing training plan, performance reviews, coaching, and termination decisions., • Continuously evaluate the fit of each on-site employee against their assigned account (cultural fit, technical fit, technical aptitude, and client-facing presentation skills), and reassign or develop staff as needed to keep the best possible person on every account., • Partner closely with the Client Success Manager or Service Sales representative who owns each account to proactively identify and resolve staffing-related issues, so that client expectations are consistently met and, where possible, exceeded., • Serve as a customer-facing point of contact for on-site staffing engagements, engaging with the client organization at every level, from day-to-day site contacts up to CIOs, VPs, and senior directors as needed., • Administer a rotating monthly customer survey program and lead regular service review meetings with client stakeholders to capture ongoing feedback on staff performance and account health., • Hold regular (weekly/biweekly) touchpoints with the entire on-site staffing team and require attendance at mandatory service meetings, so team members feel connected to and supported by the broader organization., • Build and maintain a technical career path for on-site staff, ensuring visible growth opportunities beyond the account they are currently assigned to so no one feels capped by a single placement., • Coordinate backfill, surge staffing, and coverage during PTO, turnover, or account ramp-up with the Dispatch/FSE and NOC/TSE teams., • Partner with Client Success Managers and Sales & Marketing to expand on-site staffing within existing accounts and grow it as a strategic offering for the combined organization., • Build a single, unified on-site staffing model and set of best practices that scales across the full customer base., • Own financial performance for the On-Site Staffing team against labor cost, margin, and utilization targets (to be defined); maintain accurate staffing records, account assignments, and time tracking., • Occasional Travel may be required, • Other duties as assigned. QUALIFICATIONS AND SKILL • 5+ years of experience leading a team of technical or client-facing staff, ideally in an on-site, embedded, or dedicated staffing environment., • Proven experience with the full employee lifecycle: recruiting, hiring, performance management, coaching, and termination., • Strong ability to assess technical aptitude and interpersonal/presentation skills, and to match people to the accounts where they will succeed., • Working knowledge of AV/IT systems and support environments, sufficient to evaluate the technical fit and growth needs of on-site staff., • Executive presence and polish; proven ability to build trust and credibility with client stakeholders at every level, up to and including CIO, VP, and senior director., • Experience building customer feedback programs (surveys, service reviews) and career development paths that keep distributed teams engaged., • Financial acumen; comfortable managing to labor cost, margin, and utilization targets and reporting on account-level staffing profitability., • Commercially minded and collaborative; able to partner with Client Success, Sales, and Service Operations on account growth and staffing logistics (backfill, surge, cross-training)., • Willingness to travel to customer sites as needed. HEALTH BENEFITS AND PERKS • Industry-leading healthcare coverage begins on your first day of employment. We offer a PPO or a HDHP which includes medical, dental, vision, and prescription coverage, • Contribute to your financial security with savings and a 401K Investment plan with company match, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Dependent Care Spending Account (DCA), • 100% Company paid Life insurance for employees, • 100% Company paid Short Term Disability, • Optional Long Term Disability, • Enjoy paid vacation time and paid holidays annually., • Paid Time Off awarded at hire, • On-site gym, weight room, locker room, • Augment your education with tuition assistance programs., • Opportunities to network and connect, • Lucrative Employee Referral program, • Delicious Free coffee COMPANY INFORMATION Since 1999, Cenero has helped organizations gain a competitive edge by leveraging audio visual and conferencing technology as productivity tools. Our extensive knowledge of Audio-Visual Systems, Video Conferencing and Network Infrastructure delivers solutions that improve communication and drive efficiency throughout the client’s organization. The right technology can make or break a video meeting. Smart AV solutions can offer both in-office and remote participants an equal seat at the table, so everyone can engage and interact easily and comfortably. AI–informed technology can improve audio, video and interactive experiences, creating a consistency across spaces and seamlessly connecting remote teams. Our Constant Connect solution is a suite of managed services that assures technology readiness for all collaboration spaces. The suite includes: • Proactive Managed Services identify and solve issues after meetings even start, • UC Proactive Managed Services monitors rooms and UC platforms like Teams and Zoom to keep spaces fully functional, • Reactive Managed Services provide immediate assistance for all tech issues, • An Analytics Dashboard provides detailed data for more informed business planning, • AV Staffing Services provide on-site support of complex AV technology We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. This acquisition will help RICOH support its customers with their growing number of offices, meeting rooms, and learning spaces that are quickly being modified to support hybrid working and learning models. Cenero has a new headquarters building in Malvern, PA, and 4 other U.S. offices. (New York, Washington DC, Charlotte, and Dallas) We offer a range of flexible AV solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design and delivery, as well as managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions. At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine’s List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits begin on Day One of employment. Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Direct candidates only. HLH. No employment agencies or third-party resumes will be accepted.

Job DescriptionDescriptionSet a course for adventure with Princess Cruises! As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea. Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment. At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates. As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations. Key Responsibilities • Lead, coach, and develop the Activity team (including Activity Staff, DJ, and other entertainment teammates) to deliver a safe, fun, and consistently elevated guest experience across all activity and entertainment venues., • Plan, coordinate, and host the onboard activity program in alignment with the Cruise Director, ensuring all events are engaging, well-paced, and delivered to Princess Cruises’ brand standards., • Emcee and host activity events with confidence and charisma, role‑modelling exceptional stage presence and guest engagement for the wider team., • Own the consistency and quality of the activity product, ensuring every guest interaction meets or exceeds Service Excellence standards and supports First Contact Resolution., • Champion the Service Excellence philosophy by proactively resolving guest concerns, logging service recovery interactions and Guest Experience Moments (GEMS), and using feedback to continuously improve the program., • Collaborate closely with the Cruise Director and other Entertainment leaders to ensure activity, entertainment, and recreation spaces operate in line with guest needs and complement the broader entertainment schedule., • Monitor guest flow and venue usage during activities, adjusting programming, staffing, and layouts as needed to optimize efficiency, safety, and overall guest satisfaction., • Ensure all Activity Staff are fully trained on safety, emergency, and operational protocols, and that they confidently apply these in daily operations., • Maintain accurate records of safety checks, maintenance needs, and operational logs for all activity and recreation spaces, promptly raising and tracking Service Orders in AIMS where required., • Conduct regular inspections of activity and recreation venues and attractions, ensuring they are safe, well‑maintained, and compliant with internal and external regulations., • Schedule and manage Activity team staffing levels to ensure all venues and activities are appropriately covered by trained team members, balancing guest demand with safe operations., • Use the Performance Partnership System to set clear expectations, provide regular feedback, and support the personal and professional development of direct reports., • Hold frequent one‑to‑one and team meetings to build trust, share updates, recognize top performers, and align the team around guest experience priorities., • Plan and deliver ongoing training and rehearsal sessions to build the team’s hosting skills, product knowledge, and safety awareness., • Maintain accurate inventory of activity equipment and supplies, ensuring items are in good working order and available to support the full activity program., • Ensure all Activity team operations comply with HESS-MS and company policies, actively promoting a culture of safety, environmental stewardship, and regulatory compliance., • Support shipboard emergency procedures and perform assigned duties as outlined in the ship’s Emergency Response Plan. Skills, Knowledge & Expertise • Proven experience in leading guest-facing activities, events, or entertainment programs in a hospitality, cruise, resort, or leisure environment, with a strong track record of delivering exceptional guest experiences., • Deep understanding of guest experience principles, including Service Excellence, First Contact Resolution, and creating memorable, inclusive experiences for guests of all ages and abilities., • Confident, charismatic, and engaging stage presence, with the ability to host, emcee, and present in front of large audiences in a natural, entertaining, and approachable style., • Strong leadership skills with the ability to build, motivate, and develop large, diverse, and multicultural teams in a fast-paced, live-operations environment., • Demonstrated experience in coaching, feedback, and performance management, including setting goals, conducting regular check-ins, and supporting teammates’ personal and professional growth., • Excellent communication skills in English, both verbal and written, with the ability to adapt tone and style for different audiences and situations., • Strong organizational and planning skills, with the ability to manage multiple events, venues, and priorities simultaneously while maintaining high standards of safety and guest satisfaction., • Sound judgment and problem-solving abilities, with the confidence to make real-time decisions, adjust plans, and resolve guest issues calmly and effectively., • Good understanding of health, safety, and environmental standards (e.g. HESS-MS), with a commitment to maintaining safe operations across all activity and recreation spaces., • Comfort with using digital tools and platforms (such as service logging systems and scheduling or inventory tools) to plan, record, and improve activity operations., • High level of personal professionalism, resilience, and emotional intelligence, with the ability to role‑model company values and maintain a positive attitude under pressure., • Genuine passion for hospitality, entertainment, and creating unforgettable experiences, with a warm, approachable, and guest-focused personality., • Previous shipboard or remote-living experience is an advantage but not essential., • Ability to meet all role-related medical, visa, and travel requirements, and to commit to working and living onboard for the duration of the contract. Job BenefitsEmbark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: • A competitive salary package., • Your own comfortable single cabin - your private space to relax and recharge., • Company-paid travel to and from the ship, so you can focus on the journey ahead., • Access to exclusive areas and benefits onboard (depending on the rank and occupational group)., • A vibrant recreation and welfare program designed to support your well-being and work-life balance., • Access to exceptional learning and development opportunities to grow your skills and advance your career., • The chance to travel the world, exploring exciting destinations while doing what you love., • A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

Senior Director, AI Engineering -Agentic AI Platform(Remote Eligible)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI.\n, • Define and drive enterprise-wide AI strategy, aligning product, research, risk, and data organizations around shared technical and ethical principles\n, • Establish a multi-year roadmap for scalable, reliable, and compliant AI systems that serve as shared infrastructure across the enterprise\n, • Champion Responsible-AI, ensuring ethical, transparent and explainable model practices are embedded in all lines of business\n, • Oversee the scaling of AI operations - including model lifecycle management, observability, and cost efficiency - across hundreds of production use cases\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example \n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Capital One is open to hiring a Remote or Hybrid Employee for this opportunity. If the role is designated as Hybrid, you are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. If the role is designated as Remote, you are expected to adhere to Capital One's Remote Worker Expectations \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 10 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies\n, • At least 5 years of people leadership experience\n\n \n Preferred Qualifications: \n\n • 7+ years of experience managing and leading an engineering team\n, • 8+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Demonstrated experience leading leaders and multiple AI engineering organizations across product, platform and applied research domains\n, • Proven success in building enterprise-scale AI platforms and capabilities serving diverse business lines and customer use cases\n, • Ability to influence executive leadership on AI investment strategy, organizational design, and risk management priorities\n, • Experience establishing external partnerships or thought leadership presence in AI industry, academia, or open-source communities\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Remote (Regardless of Location): $286,200 - $326,700 for Sr. Director, AI Engineer\n \n Cambridge, MA: $314,800 - $359,300 for Sr. Director, AI Engineer\n \n McLean, VA: $314,800 - $359,300 for Sr. Director, AI Engineer\n \n New York, NY: $343,400 - $392,000 for Sr. Director, AI Engineer\n \n San Francisco, CA: $343,400 - $392,000 for Sr. Director, AI Engineer\n \n San Jose, CA: $343,400 - $392,000 for Sr. Director, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Staff AI Engineer (Remote Eligible)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams\n, • Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads\n, • Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design\n, • Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown.\n\n \n Capital One is open to hiring a Remote Employee for this opportunity \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies\n, • At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems \n, • Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks\n, • Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency\n, • Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization\n, • Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility \n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Remote (Regardless of Location): $244,700 - $279,200 for Staff AI Engineer\n \n Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer\n \n McLean, VA: $269,100 - $307,200 for Staff AI Engineer\n \n New York, NY: $293,600 - $335,100 for Staff AI Engineer\n \n San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer\n \n San Jose, CA: $293,600 - $335,100 for Staff AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About Frontier Technology Institute: Frontier Technology Institute (FTI) is a global leader in emerging technologies education and workforce development training. As a national nonprofit that functions like a start-up, FTI is committed to taking bold and innovative steps to reimagine STEM education to ensure all students have the technical skills for the jobs of the future. To date, FTI, formerly the Coding School, has pioneered K-16 education in AI, Quantum Computing, and Big Data and has trained over 60,000 students, educators, and members of the workforce from 130+ countries. Program Manager Overview: FTI is at the forefront of developing pre-apprenticeship programs and workforce pipelines that prepare students for careers in emerging technologies. Our flagship programs include national summer pre-apprenticeships that provide students with intensive technical training, mentorship, career exposure, and hands-on learning experiences designed to build pathways into the emerging technology workforce. As FTI functions like an early-stage start-up, each team member wears multiple hats and works across programs, partnerships, operations, and organizational initiatives. No two days look the same, and team members often juggle several projects and priorities simultaneously. The Program Manager will play an integral role in managing and continuously improving FTI's programs, working with partners and stakeholders, analyzing program performance, developing and refining processes, and identifying opportunities to strengthen the participant experience and program outcomes. We are looking for someone who is entrepreneurial, highly organized, analytical, and excited about bringing both structure and creativity to growing programs. The ideal candidate enjoys building and improving systems, solving problems, working with diverse stakeholders, and taking initiative in a fast-paced, dynamic environment. Responsibilities: • Execute and manage FTI’s emerging technology programs, ensuring effective implementation, high-quality participant experiences, and successful outcomes;, • Manage day-to-day program operations, including student onboarding and communications, technology and LMS management, attendance, program completion, and participant support;, • Develop, implement, and continuously improve program processes, systems, workflows, and documentation to support organized, efficient, and scalable program delivery;, • Manage relationships with external partners, stakeholders, mentors, instructors, and other program contributors, ensuring effective coordination and alignment around program goals and deliverables;, • Analyze program data, participant feedback, and outcomes; support program evaluation and surveys; and use findings to identify opportunities for continuous improvement;, • Proactively identify programmatic needs and develop creative solutions to strengthen program operations and the participant experience;, • Manage and coordinate interns supporting program operations, curriculum, office hours, moderation, and data analysis;, • Collaborate cross-functionally with colleagues across programs, curriculum, operations, and development, and support participant recruitment efforts;, • Coordinate program administration and logistics, including in-person events and RSVPs, media/liability releases, certificates, stipends, CEUs, mentor scheduling, and related participant records;, • Monitor classes and lab sessions and provide support to students, instructors, and mentors as needed. Qualifications: • 2-5 years of relevant professional experience in program management, education, workforce development, nonprofit management, partnerships, operations, or a related field;, • Entrepreneurial mindset with demonstrated initiative and comfort working in a fast-paced, evolving environment;, • Exceptional organizational and project management skills, with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously;, • Strong analytical and problem-solving skills, including the ability to use program data and feedback to identify opportunities for improvement and inform decisions;, • Experience managing external partners, stakeholders, and/or cross-functional teams;, • Demonstrated ability to develop, implement, and improve processes and systems;, • Strong written and verbal communication skills;, • Detail-oriented with the ability to think strategically about broader program goals and outcomes;, • Excited to bring structure to evolving programs while contributing creative ideas and solutions;, • Interest in education, workforce development, emerging technologies, and/or building pathways into high-growth careers preferred. Employment Type: • Remote, preference for candidates based in New York, • Compensation: $75,000–$90,000 annually, based on experience, plus benefits.

Staff AI Engineer - Enterprise Analysis Platform (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is currently working on building a new AI native platform to empower our broader business community to execute AI assisted analysis across our many lines of business. We are building an AI native, at-scale (15,000+ users at destination), enterprise platform intertwining deterministic code with non-deterministic reasoning systems as well as both frontier and home grown AI models, to transform how our company works in the data analysis space. What You’ll Do: • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One., • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc., • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more., • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems., • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One., • Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams, • Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads, • Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design, • Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, • At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: • Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy, • 8+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud), • Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems, • Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost, • Experience in building agentic AI systems and agentic workflows, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers, • Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks, • Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency, • Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization, • Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $244,700 - $279,200 for Staff AI Engineer Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

We're looking for a project manager with business analyst and scrum master experience to support delivery across our change portfolio. This role owns ceremonies, keeps issue/risk/decision logs current, and communicates milestones and dependencies to stakeholders across the business. Candidates must have experience within a buy-side firm, either as an employee or as a consultant working with buy-side clients, ideally embedded on-site. This is a delivery seat, not a learning seat, so you should be comfortable working independently in a lean team with limited hand-holding. Nice to have: exposure to Private Credit, Syndicated Loans, CLOs, Real Estate/Infrastructure (debt and/or equity), HY & IG Bonds, or Insurance Asset Management. Familiarity with our core systems (Aladdin, eFront, iLevel, FactSet, LevPro) is a plus, as is experience with translatable systems such as Sentry, WSO, Allvue/Black Mountain, Geneva, VPM, SkyRoad, PAM, or Oxane. We'd also value experience implementing vendor systems, building data and AI platforms (Snowflake, Databricks, MS SQL, etc.), or a software engineering background. They'll need someone who's fully authorized to work in the US without any sponsorship / visa (cannot support H1B). C2C must be through your own LLC (CANNOT be through an employer) and if need be we can do W2 at a reduced rate. This is a hybrid (NYC) 12 month contract. The role requires 4 days per week onsite and 1 day remote, and candidates need to be able to commit to that schedule from day one.

Proofreader / Quality Assurance / Copy Reviewer / Quality Control Editor / Content Quality Specialist Do you have a sharp eye for detail and a passion for making every word count? At Tonic3, we’re searching for a Proofreader to join our integrated in-house agency, where creatives and client partners collaborate to deliver exceptional work. As the final line of defense before content reaches audiences nationwide, you’ll play a critical role in ensuring every piece is accurate, consistent, and aligned with brand voice. This is more than catching typos - it’s about protecting the integrity of a leading Fortune 500 brand and helping our creative teams deliver work that’s polished, professional, and impactful. If you thrive on precision, consistency, and collaboration, this role gives you the opportunity to shape how thousands of people experience our client’s communications across print, digital, and social platforms. Position Overview: The Proofreader ensures that all written content is accurate, polished, and consistent across multiple channels, including client communications, marketing collateral, social media, direct mail, and more. You’ll act as a guardian of grammar, style, and brand voice, collaborating closely with writers, designers, and project managers to maintain high editorial standards in a fast-paced environment. Salary: $60,000 - $80,000 per year. Location: (3 days per week in office, 2 days remote) • Schaumburg, IL, • New York, New York What You’ll Do: • Review copy across print and digital deliverables to ensure grammatical, spelling, and stylistic accuracy., • Enforce internal style guides and brand voice across all materials., • Provide clear, constructive feedback to writers and designers on content improvements., • Identify inconsistencies, errors, and potential risks in creative materials before release., • Collaborate with cross-functional teams to maintain quality standards under tight deadlines., • Participate in brainstorming sessions and suggest innovative approaches to elevate copy quality and audience engagement., • Ensure deliverables comply with accessibility standards (ADA) where applicable., • Track and manage proofreading workflows efficiently across multiple projects. Who You Are: • 5+ years of expert-level proofreading experience., • Bachelor’s degree in English, Journalism, Communications, or a related field., • Strong command of AP Style, grammar, punctuation, and spelling., • Experienced in reviewing content for multiple channels, including print, email, social, and digital., • Highly detail-oriented with excellent organizational skills., • Collaborative, able to communicate clearly and professionally with writers, designers, and stakeholders., • Comfortable working under tight deadlines with multiple concurrent projects., • Naturally curious and eager to understand the client’s products, services, and audiences., • Previous experience in an agency or financial setting is preferred. Feeling a little unsure if you ticked all the boxes? No worries, my friend! Your unique skills and experiences are truly valuable. So why not take the leap and apply anyway if this opportunity excites you? We are rooting for you! Why Join Us? • ⚕️ Comprehensive Medical, Dental & Vision Coverage, • 💰 401(k), • 🏝 Generous Paid Time Off - Vacation, Sick Days & Holidays, • 🤲 16 Hours of Volunteer Time Off (VTO) to Give Back to Your Community, • 💻 All the Equipment You Need to Do Your Best Work, • 🧠 Ongoing Learning & Development with a Dedicated Training Budget

Livestream Sales Assistant – Luxury Handbags About Saconde Saconde is a fast-growing luxury resale company specializing in authenticated designer handbags, accessories, watches, and fine jewelry. We combine luxury retail, live commerce, technology, and trusted authentication to create a modern and exciting way for customers to shop for luxury goods. As we continue growing our livestream business across platforms such as Whatnot, TikTok Shop, eBay, and other live-commerce channels, we're looking for an organized and dependable Livestream Sales Assistant to support our hosts and keep our live shows running smoothly. About the Role As a Livestream Sales Assistant, you'll work alongside Saconde's livestream hosts from our Manhattan studio. While the host focuses on presenting products and interacting with viewers, you'll help manage everything happening behind the scenes. You'll be responsible for tasks such as pinning the correct products during livestreams, managing the product queue, monitoring comments, preparing merchandise, confirming product information, and helping the host keep the show organized and moving quickly. This is a great opportunity for someone who enjoys social media, luxury fashion, e-commerce, and fast-paced environments. You do not need to be comfortable being on camera. What You'll Do • Assist livestream hosts during live shopping shows on Whatnot, TikTok Shop, eBay, and other platforms., • Pin and unpin the correct products as they are presented during livestreams., • Manage the livestream product queue and make sure items are presented in the correct order., • Confirm product titles, SKUs, pricing, condition, and other information before items are shown., • Help launch auctions, Buy It Now listings, and other live-sale functions., • Monitor livestream comments and questions from viewers., • Alert the host to important customer questions or requests., • Help moderate comments and maintain an organized livestream chat., • Keep track of which products have been shown, sold, skipped, or still need to be presented., • Prepare upcoming products so the host can move quickly from one item to the next., • Hand products to hosts and properly receive and organize merchandise after presentation., • Handle luxury handbags, jewelry, watches, accessories, and other high-value merchandise carefully., • Coordinate with the host throughout the livestream to keep the show moving at a strong pace., • Help verify that the physical product matches the online listing before it is presented., • Assist with updating listings, prices, titles, or product information when necessary., • Help identify and resolve basic livestream or platform issues during shows., • Assist with lighting, cameras, microphones, phones, computers, and other livestream equipment when needed., • Help set up the livestream area before shows and organize it afterward., • Maintain an organized workspace and make sure merchandise is returned to the appropriate location., • Assist with inventory organization and product preparation., • Support multiple livestream platforms as Saconde expands its live-commerce operations., • Assist with short-form content, livestream clips, product videos, or behind-the-scenes content when needed., • Perform other livestream, e-commerce, inventory, and operational support duties as assigned. What We're Looking For We're looking for someone who: • Is organized, dependable, and detail-oriented., • Is comfortable working in a fast-paced environment., • Can multitask while paying attention to what is happening during a live show., • Is comfortable using computers, smartphones, tablets, and social media platforms., • Learns new software and technology quickly., • Understands or is interested in TikTok, Whatnot, eBay, social media, and livestream shopping., • Can follow a livestream host and anticipate which product needs to be prepared next., • Communicates clearly with hosts and other team members., • Can remain focused during longer livestreams., • Is comfortable working around high-value merchandise., • Can carefully follow product-handling and inventory procedures., • Is willing to learn about luxury handbags, jewelry, watches, accessories, and designer brands., • Is punctual and dependable for scheduled livestream shifts., • Has a positive attitude and works well as part of a team. You do not need to be a luxury expert when you start. However, you should be interested in learning about brands and products such as Chanel, Hermès, Louis Vuitton, Dior, Gucci, Prada, Saint Laurent, Cartier, Rolex, and other luxury designers. Experience Previous experience in any of the following is a plus: • Whatnot, • TikTok Shop, • eBay, • Livestreaming, • E-commerce, • Social media, • Luxury retail, • Fashion, • Retail sales, • Inventory management, • Order fulfillment, • Content creation, • Customer service, • Production assistance, • Live events Previous luxury or livestream experience is preferred but not required. We are willing to train the right person. Location - Manhattan, New York City This is a 100% on-site position. Employees will work directly with Saconde's luxury inventory, livestream hosts, computers, cameras, equipment, and merchandise from our Manhattan studio. This is not a remote position. Schedule Employees should have availability for approximately 3–4 or more livestream shifts per week, depending on the position's scheduled hours and business needs. Livestreams may take place during: • Weekdays, • Evenings, • Weekends Schedules will be established by Saconde based on business needs and employee availability. Reliability is extremely important because the Livestream Sales Assistant plays a key role in keeping scheduled live shows running smoothly. Compensation $22–$28 per hour This is a W-2 hourly employee position. Starting compensation within the posted range will depend on factors such as: • Relevant experience, • Whatnot or TikTok Shop experience, • E-commerce experience, • Luxury retail experience, • Livestream experience, • Technical ability, • Inventory experience, • Qualifications and demonstrated skills Employees will be paid in accordance with applicable federal, New York State, and New York City wage-and-hour requirements. Overtime will be paid when required by applicable law. Employment Status This position is structured as a W-2 employee position with Saconde and is not an independent contractor opportunity. Employees are subject to applicable Saconde workplace policies, scheduling requirements, inventory-handling procedures, confidentiality requirements, and other company policies. Employment is subject to applicable federal, New York State, and New York City employment laws. Benefits and Employment Conditions The Company offers a comprehensive employee benefits package designed to support the health, well-being, and financial security of eligible employees. Our benefits include: • Medical Insurance: Comprehensive health insurance coverage for eligible employees., • Dental Insurance: Dental coverage to support preventive, routine, and other covered dental care., • Vision Insurance: Vision coverage for eligible eye examinations, eyewear, and related services., • Life Insurance: Life insurance coverage to provide financial protection and peace of mind., • Long-Term Disability Insurance: Coverage designed to provide income protection in the event of a qualifying long-term illness or disability. Eligibility, enrollment, coverage levels, employee contributions, waiting periods, and other terms are governed by the Company's applicable benefit plans, insurance policies, and plan documents. Benefits may be subject to modification in accordance with applicable law and plan terms. In addition to these benefits, employees are entitled to all benefits and protections required under applicable federal, New York State, and New York City law, including protected sick and safe leave, applicable statutory leave programs, and workers' compensation coverage. Additional benefits, paid time off, and other employment-related programs may be provided in accordance with Company policies and applicable eligibility requirements. Nothing in this job posting constitutes a contract of employment or guarantees employment for any specific duration. Employment with the Company is at will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Equal Opportunity Saconde provides employment opportunities without unlawful discrimination. Applicants will be considered without regard to race, color, religion, creed, national origin, citizenship or immigration status, age, sex, pregnancy, gender, gender identity or expression, sexual orientation, disability, marital or partnership status, military or veteran status, genetic information, or any other characteristic protected by applicable federal, New York State, or New York City law. Reasonable accommodations will be provided where required by applicable law.

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch. By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at _. About the Role Later is seeking an Account Supervisor to drive strategic client partnerships and deliver best-in-class influencer marketing programs. In this role, you’ll own the success of key accounts, shaping integrated strategies, leading cross-functional execution, and ensuring every campaign delivers measurable business impact. You will serve as a senior client partner and internal leader — overseeing Account Managers and Coordinators, guiding strategic direction, and acting as a trusted advisor to brands. This is a high-impact role that combines client strategy, operational excellence, and team leadership to strengthen Later’s position as a top partner in the creator economy. What You’ll Do Strategy • Lead the development of influencer marketing strategies that align with client objectives and deliver measurable ROI., • Build and nurture senior client relationships, positioning Later as a trusted strategic advisor., • Facilitate strategic business reviews and campaign reporting that translate performance into actionable next steps., • Identify expansion and upsell opportunities within accounts, partnering with Sales and Strategy to grow revenue., • Contribute to RFPs and new business pitches by bringing client insights and proven campaign expertise. Technical / Execution • Oversee execution of multiple influencer campaigns from kickoff to wrap, ensuring quality, compliance, and measurable impact., • Guide Account Managers in managing day-to-day client communications and executional tasks., • Own campaign budgets, timelines, and deliverables, ensuring projects are on track and aligned with client commitments., • Ensure campaigns meet FTC guidelines and platform standards while maintaining creative excellence., • Monitor campaign KPIs, surface insights, and recommend optimizations to improve performance. Team / Collaboration • Partner with Social, Strategy, Creator Success, Paid Media, Product, and Sales to deliver seamless integrated campaigns., • Act as the voice of the client and influencer, ensuring feedback informs platform improvements and future strategies., • Collaborate cross-functionally to embed innovation and elevate Later’s reputation with clients and across the industry. Leadership • Manage and mentor direct reports, building a high-performing, client-focused team., • Provide coaching, performance feedback, and growth opportunities to Account Managers and Coordinators., • Foster a culture of accountability, collaboration, and continuous learning., • Anticipate risks early and implement proactive solutions that remove blockers for the team. Research / Best Practices • Stay ahead of industry trends, platforms, and cultural shifts — embedding innovation into client strategies., • Contribute thought leadership to position Later as a market leader in influencer and creator marketing., • Build and maintain internal processes that guarantee compliance and operational excellence across accounts. What Success Looks Like • Key client accounts achieve renewal and expansion targets, with measurable ROI from campaigns., • Later is seen as a trusted strategic partner, not just an executional vendor., • Campaigns are consistently delivered on time, on budget, and above quality standards., • Account Managers and Coordinators under your leadership grow in performance and confidence., • Later’s Services team is recognized for innovation, compliance rigor, and best-in-class execution. What You Bring • 5+ years of experience in influencer marketing, social media, or digital campaign management, with direct client-facing experience., • Proven ability to lead client strategy and deliver results against brand objectives., • Strong management experience, including coaching, performance reviews, and day-to-day team leadership., • Deep knowledge of social platforms, influencer best practices, and compliance requirements., • Data-driven mindset with the ability to translate performance into actionable insights., • Exceptional communication, presentation, and relationship-building skills., • Track record of driving account growth and strengthening client partnerships. How You Work • Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear., • Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights., • Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement., • Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high., • Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth., • Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Total Compensation Range: $115,000 - $140,000 OTE Where we work: We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Senior Staff AI Engineer (Remote Eligible)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Define and steer the technical AI architecture vision, integrating applied research breakthroughs into production ecosystems with reliability and scale\n, • Lead the establishment of AI performance, safety, and transparency standards that guide all model development and deployment company-wide\n, • Drive multi-year platform initiatives that unify data, compute and model lifecycle management under and cohesive enterprise AI architecture\n, • Mentor senior technical leaders across research, data and engineering disciplines, developing the next generation of Capital One’s AI technical leadership.\n\n \n Capital One is open to hiring a Remote Employee for this opportunity. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 10 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies\n, • At least 10 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience architecting AI platforms with tradeoff decisions around cost, latency, throughput and accuracy\n, • 9 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems \n, • Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the SVP level\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Recognized industry leader in applied AI or machine learning infrastructure through patents, publications, or open-source leadership\n, • Demonstrated experience designing long-term AI infrastructure strategies - balancing cost, scale, ethics and regulatory compliance\n, • Experience driving organization-wide adoption of AI safety, alignment and governance standards, collaborating with policy, risk and legal teams\n, • Proven ability to shape R&D investment strategy by identifying breakthrough AI capabilities with material business impact\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Remote (Regardless of Location): $286,200 - $326,700 for Sr. Staff AI Engineer\n \n Cambridge, MA: $314,800 - $359,300 for Sr. Staff AI Engineer\n \n McLean, VA: $314,800 - $359,300 for Sr. Staff AI Engineer\n \n New York, NY: $343,400 - $392,000 for Sr. Staff AI Engineer\n \n San Francisco, CA: $343,400 - $392,000 for Sr. Staff AI Engineer\n \n San Jose, CA: $343,400 - $392,000 for Sr. Staff AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Staff AI Engineer - Agentic AI Platform (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. Capital One is open to hiring a Remote Employee for this opportunity What You’ll Do: • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One., • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc., • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more., • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems., • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One., • Define and steer the technical AI architecture vision, integrating applied research breakthroughs into production ecosystems with reliability and scale, • Lead the establishment of AI performance, safety, and transparency standards that guide all model development and deployment company-wide, • Drive multi-year platform initiatives that unify data, compute and model lifecycle management under and cohesive enterprise AI architecture, • Mentor senior technical leaders across research, data and engineering disciplines, developing the next generation of Capital One’s AI technical leadership Basic Qualifications: • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 10 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, • At least 10 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: • Experience architecting AI platforms with tradeoff decisions around cost, latency, throughput and accuracy, • 9+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud), • Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems, • Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the SVP level, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost, • Experience in building agentic AI systems and agentic workflows, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers, • Recognized industry leader in applied AI or machine learning infrastructure through patents, publications, or open-source leadership, • Demonstrated experience designing long-term AI infrastructure strategies - balancing cost, scale, ethics and regulatory compliance, • Experience driving organization-wide adoption of AI safety, alignment and governance standards, collaborating with policy, risk and legal teams, • Proven ability to shape R&D investment strategy by identifying breakthrough AI capabilities with material business impact, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $286,200 - $326,700 for Sr. Staff AI Engineer Cambridge, MA: $314,800 - $359,300 for Sr. Staff AI Engineer McLean, VA: $314,800 - $359,300 for Sr. Staff AI Engineer New York, NY: $343,400 - $392,000 for Sr. Staff AI Engineer San Francisco, CA: $343,400 - $392,000 for Sr. Staff AI Engineer San Jose, CA: $343,400 - $392,000 for Sr. Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About Pret A Manger: Building the US Future of a Beloved Global Brand Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward. This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable. As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong. Join us in writing the next chapter of Pret in America. The Role The IT Systems Support Engineer is part of Pret’s IT team, providing outstanding 2nd line technical support across the US shop estate and Support Centre. The role utilizes strong knowledge of Pret’s systems and operating environment to prioritize issues effectively, minimize operational disruption, and ensure colleagues and shops receive a high level of service. This role acts as a key technical point of contact for shop and Support Centre technology issues, working closely with the Helpdesk, wider IT team across the US and the UK, technology suppliers, and business stakeholders. The role will take end-to-end ownership of 2nd line incidents and requests, resolve issues where possible, and ensure appropriate escalation, communication and follow-through where wider support is required. The IT Systems Support Engineer will also support new shop openings, technology projects, and service improvement activity. Responsibilities IT 2nd Line Support – 75% of Time • Administration of IT systems, both on premise (servers) and in the cloud, including Active Directory, Azure and Microsoft 365 Admin Center, • Manage the Meraki Admin Portal, including switches, firewalls and access points, • Manage the IT Department ServiceNow ticketing system and maintain accurate incident, request and query records, • Provide administrative support for employee time clocks and Okta, including Okta Verify and applications, • Act as a key point of contact for end user support requests and provide remote access support, • Provide end user support, troubleshoot and resolve technology issues, escalating to other IT teams and 3rd parties as required, • Provision new starters, including laptops, mobile phones, accounts and remote access, and provide orientation on existing technology, • Ensure joiner and leaver processes are completed accurately and in a timely manner, • Manage technology vendors and services including Oracle, EPOS credit card machines, EPOS thermal printers, retail sound systems, POTS lines, ISP and Wi-Fi, • Repair and replace EPOS equipment to support efficient shop operations, • Maintain an accurate IT inventory and supporting documentation, • Monitor network alerts to ensure systems are operating effectively and address issues as they arise, • Take end-to-end ownership of 2nd line support calls logged through the Helpdesk, ensuring incidents and queries are resolved within agreed SLAs or passed to the appropriate owner, • Upskill shop teams where appropriate so they can troubleshoot hardware and bespoke Pret software issues quickly, • Resolve issues on-site where possible at the time of the visit, • Continually monitor call queues to ensure response times, SLAs and business requirements are met, • Provide proactive communication to shops and Support Centre employees on issue and resolution progress, • Accurately assess business impact to support effective prioritization., • Review documentation and toolsets to ensure the knowledge base remains accurate and is shared across the team, • Help maintain and support interfaces between tills and payment software, • Meet and continually drive improvements against team targets and KPIs, • Follow the induction process and provide support to new starters; ensure the starter/leaver process is followed, • Identify opportunities to continually improve the service offered to new and existing shops, • Follow the NSO process and ensure shops open on time and within the IT NSO budget, escalating issues that may affect trade Projects & International - 15% of Time • Facilitate IT projects when required and work collaboratively with the wider IT team and business stakeholders to support successful delivery, • Review the NSO process to ensure IT requirements remain current and support new shop openings to Pret standards, on time and within budget, • Provide flexibility to travel when and where required to support shops, projects and operational priorities Service Improvements – 10% of Time • Attend departmental meetings and build strong working relationships with other Pret teams, technology partners and suppliers, • Proactively identify service improvement initiatives and opportunities to enhance team KPIs., • Participating in departmental and 3rd party meetings where required, • Maintain the knowledge base and IT Field Team procedures to support consistent service delivery, • Take ownership of personal development and agreed performance targets Skills and experience • Excellent working knowledge of Pret’s day-to-day operations and internal systems, • Customer-focused approach with a willingness to go the extra mile when delivering service, • Ability to demonstrate out-of-the-box thinking when dealing with challenging issues, • Working knowledge of Oracle & Microsoft systems, • Exemplary network troubleshooting skills, • Ability to remain motivated and act with urgency, • Adaptable to change, • Reliable and self-motivated, • Effective prioritization and ability to manage multiple competing priorities Pret Behaviors • Driven, • Analytical, • Courageous, • Adaptable, • Collaborative Additional Information • There is a requirement to provide out-of-hours support via call-out on a rotation basis for evenings, weekends and bank holidays, • This role for Pret and this description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognize this and adopt a flexible approach to work. Benefits and Salary • Competitive salary and performance bonus, • Comprehensive medical, dental, and vision benefits, • 401(k) with company match, • Generous paid time off and company holidays, • Free Pret food and coffee, • Professional development and career growth within a global brand, • The base salary pay range for this role is $68,000 - $70,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Director AI Engineering (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Generative AI Training team builds the platform Capital One's scientists and engineers use to train, fine-tune, and experiment with foundation models at scale. We run the GPU clusters and distributed training infrastructure behind the company's generative AI: fair-share scheduling across teams, large-scale fine-tuning and reinforcement learning, resilience for long-running jobs, and the utilization controls that keep that expensive hardware working efficiently. We also provide the self-service environments where teams deploy, serve, and evaluate models during experimentation, built on tools like KServe and vLLM. The platform we build is a central leverage point for AI across Capital One, shaping how fast and how affordable the rest of the company can build with foundation models. What You’ll Do: • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One., • Oversee the design, development, testing, deployment, and operation of the platform's core systems: distributed training and fine-tuning, reinforcement learning workflows, fair-share GPU scheduling, job resilience and fault tolerance, GPU utilization and efficiency, and self-service environments for model experimentation and evaluation., • Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more., • Invent and introduce state-of-the-art techniques to improve the scalability, cost, throughput, and reliability of large-scale distributed training and fine-tuning., • Own GPU capacity planning and cost governance: right-size clusters, instance types, and quotas to the needs of training and experimentation workloads across teams., • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One., • Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI., • Translate the enterprise AI strategy into portfolio-level execution plans across multiple product areas, balancing innovation with delivery discipline, • Scale AI engineering practices across teams through shared infrastructure, reusable components, and unified observability and governance frameworks, • Establish enterprise standard for Responsible AI, including fairness metrics, model evaluation protocols, documentation requirements, and audit readiness, • Partner with research, compliance, and enterprise risk teams to ensure deployed systems meet emerging ethical and regulatory standards The Ideal Candidate: • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production, • You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, • At least 3 years of people leadership experience Preferred Qualifications: • 5+ years of experience managing and leading an engineering team, • 7+ years of experience building and operating large-scale ML or GPU training infrastructure on cloud platforms (e.g., AWS, Google Cloud, Azure, or equivalent private cloud), • Hands-on experience with distributed training at scale: multi-node, multi-GPU jobs and parallelism strategies (e.g., PyTorch FSDP, DeepSpeed, Megatron), with proficiency in Python, Go, C++, or CUDA, • Experience with the ML orchestration and scheduling stack (e.g., Kubernetes, Kubeflow, Kueue, Slurm, Ray, KServe, vLLM), • Experience operating large GPU fleets with a focus on reliability, fault tolerance, utilization, and cost efficiency, • Experience right-sizing GPU clusters, instance types, interconnect, and quotas to training and experimentation workload requirements (e.g., model size, parallelism strategy, throughput targets), • Passion for staying abreast of the latest AI and ML-systems research, and judiciously applying novel training and optimization techniques, • Excellent communication and presentation skills, with the ability to articulate complex AI and infrastructure concepts to peers, • Experience building and leading a multi-team AI organization delivering multiple enterprise capabilities concurrently, • Proven ability to expand and execute long-term AI platform strategies aligned to enterprise priorities and regulatory frameworks, • Experience establishing cross-functional operating rhythms and review cadences (OKRs, AI governance councils, quarterly reviews) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $244,700 - $279,200 for Director, AI Engineer Cambridge, MA: $269,100 - $307,200 for Director, AI Engineer McLean, VA: $269,100 - $307,200 for Director, AI Engineer New York, NY: $293,600 - $335,100 for Director, AI Engineer San Francisco, CA: $293,600 - $335,100 for Director, AI Engineer San Jose, CA: $293,600 - $335,100 for Director, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Staff AI Engineer (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You’ll Do: • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One., • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc., • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more., • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems., • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One., • Define and steer the technical AI architecture vision, integrating applied research breakthroughs into production ecosystems with reliability and scale, • Lead the establishment of AI performance, safety, and transparency standards that guide all model development and deployment company-wide, • Drive multi-year platform initiatives that unify data, compute and model lifecycle management under and cohesive enterprise AI architecture, • Mentor senior technical leaders across research, data and engineering disciplines, developing the next generation of Capital One’s AI technical leadership Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 10 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, • At least 10 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: • Experience architecting AI platforms with tradeoff decisions around cost, latency, throughput and accuracy, • 9+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud), • Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems, • Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the SVP level, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost, • Experience in building agentic AI systems and agentic workflows, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers, • Recognized industry leader in applied AI or machine learning infrastructure through patents, publications, or open-source leadership, • Demonstrated experience designing long-term AI infrastructure strategies - balancing cost, scale, ethics and regulatory compliance, • Experience driving organization-wide adoption of AI safety, alignment and governance standards, collaborating with policy, risk and legal teams, • Proven ability to shape R&D investment strategy by identifying breakthrough AI capabilities with material business impact, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $286,200 - $326,700 for Sr. Staff AI Engineer Cambridge, MA: $314,800 - $359,300 for Sr. Staff AI Engineer McLean, VA: $314,800 - $359,300 for Sr. Staff AI Engineer New York, NY: $343,400 - $392,000 for Sr. Staff AI Engineer San Francisco, CA: $343,400 - $392,000 for Sr. Staff AI Engineer San Jose, CA: $343,400 - $392,000 for Sr. Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionJob Description: MBSE Engineer – SysML v2 Role Type: Contractor Location: Remote About the Role We are seeking experienced MBSE Engineers specializing in SysML v2 to contribute to an AI training and evaluation project. In this role, you will leverage your systems engineering expertise to support the development and evaluation of next-generation AI systems. Your work will help improve AI models' ability to understand, interpret, and generate accurate system models through high-quality, real-world engineering input. Scope of Work • Interpret and translate engineering requirements into accurate SysML v2 textual models, ensuring model fidelity and traceability., • Develop reference solutions and exemplary system architectures in SysML v2 to establish benchmarks for AI evaluation tasks., • Create, refine, and document evaluation rubrics to assess the quality and correctness of SysML v2 models generated by AI systems., • Review, evaluate, and provide structured feedback on SysML v2 models, ensuring technical accuracy and compliance with modeling best practices., • Analyze engineering requirements, Concept of Operations (ConOps), Interface Control Documents (ICDs), and architectural specifications to support modeling activities., • Collaborate through written and verbal communication to clarify project deliverables and resolve technical ambiguities.Requirements, • Professional experience in systems engineering with hands-on expertise in SysML v2 textual modeling., • In-depth understanding of requirements engineering, system architecture, interface control, and model traceability., • Experience working with ConOps, ICDs, and other foundational systems engineering documents., • Strong technical writing and verbal communication skills, particularly in remote and asynchronous work environments., • Ability to evaluate system models and provide clear, structured technical feedback.Preferred Qualifications, • Experience in complex industries such as aerospace, space, defense, automotive, maritime, or communications., • Familiarity with model assessment, evaluation rubric development, or model review in a systems engineering context., • Previous exposure to AI, machine learning, or data-driven engineering projects.

Job DescriptionJob Description: MBSE Engineer – SysML v2 Role Type: Contractor Location: Remote Commitment: Task-based, flexible hours (approximately 15 hours per week) Project Duration: Approximately 4 weeks to 3 months About the Role We are seeking experienced Model-Based Systems Engineering (MBSE) professionals with expertise in SysML v1 and exposure to SysML v2, or hands-on experience in SysML v2 textual modeling. This role focuses on developing reference models, evaluating AI-generated SysML v2 outputs, and establishing technical standards for model accuracy and quality. You will apply your systems engineering expertise to assess how effectively AI systems interpret engineering requirements, represent system architectures, and produce consistent, traceable models. Key Responsibilities • Translate engineering requirements into accurate SysML v2 textual models, ensuring model fidelity and traceability., • Develop reference models and exemplar system architectures for AI evaluation., • Create and refine evaluation rubrics to assess the accuracy and quality of AI-generated SysML v2 models., • Review and evaluate models, providing structured feedback on technical accuracy and modeling best practices., • Analyze engineering requirements, Concepts of Operations (ConOps), Interface Control Documents (ICDs), and architectural specifications., • Collaborate remotely with project stakeholders to clarify deliverables and resolve technical challenges.Required Qualifications, • Professional experience in systems engineering with hands-on expertise in SysML v1 and exposure to SysML v2, or demonstrated experience in SysML v2 textual modeling., • Ability to interpret engineering requirements and translate them into technically accurate system models., • Strong understanding of MBSE principles, requirements traceability, and system architecture.Preferred Qualifications, • Knowledge of requirements engineering, system architecture, interface control, and model traceability., • Experience working with ConOps, ICDs, and other systems engineering documentation., • Strong technical writing and communication skills., • Experience in aerospace, space, defense, automotive, maritime, or communications engineering., • Familiarity with model verification, technical reviews, evaluation rubrics, or model quality assessment., • Exposure to AI, machine learning, or data-driven engineering projects.Engagement Details, • Contract Type: Contractor, • Work Structure: Project-based or task-based with flexible hours., • Duration: Initial project expected to last approximately 4 weeks to 3 months.Application Process Candidates will be required to complete an AI interview as part of the application process.

Job DescriptionHETI is a national and international risk management consulting firm. We primarily service the insurance industry with field risk assessments and industrial hygiene services. We provide these services through our network of highly qualified subcontract consultants. We are looking for consultants with at least 10 years of experience in health & safety that also includes experience analyzing or managing general liability insurance risk for construction, manufacturing, environmental and fleet management settings. Knowledge and experience reviewing and understanding general liability or fleet insurance coverage is required. We are looking for consultants located throughout the country. This role is primarily a per diem and/or project specific assignment position that is ideally suited for experienced individuals seeking to supplement their income with intermittent part-time work in their field in their local area. The bulk of the work is remote with minimal local travel for occasional site visits. If you have this background and are interested in learning more, please apply here. To learn more about HETI visit www.hetiservices.com. Flexible work from home options available.

Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige fragrances as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, DKNY, Donna Karan, Dunhill, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company’s products are sold in over 120 countries. The Senior Manager, Packaging Development & Sourcing will manage, develop and launch new product and packaging solutions into the market, in addition to cost-saving initiatives and continuous improvement opportunities. This role may manage direct reports at the Jr Manager or Manager level. To succeed in this role, you will have a technical background in packaging engineering, understand various fragrance packaging materials and configurations, and are able to execute multiple projects at once. Prior people management experience is required. This position is based in office from Mondays-Thursdays, and remote on Fridays. Key Responsibilities • Manage packaging solutions for up to two brands, providing comprehensive feasibility and influencing of each concept in terms of manufacturability, cost of goods, investments, and preliminary lead times, • Work with outside vendor and subcontracting partners to define specifications, design criteria, quality parameters, and expectations from component production through filing and assembly, • Responsible for recommendation of sourcing and supply chain strategy within a global portfolio of vendors, • Ensure all programs meet the needs of the Brand while maintaining design, quality, cost, functionality, manufacturability objectives, and on time delivery, • Evaluate risks and develop clear mitigation plans to the Operations team, • Drive innovation by presenting new packaging concepts, technologies, and market trends both within and outside o the industry to continuously support innovation, • Support on-going business to ensure stock coverage, • Coach and develop direct reports., • erform other duties and responsibilities as assigned or needed. Education/Experience • Bachelor’s degree in Packaging Engineering or related field, • 7+ years of packaging development or engineering experience within Fragrance/Cosmetics/CPG industries, • Prior people management experience Required Skills • Relevant understanding of packaging manufacturing, contract manufacturing production processes, • Technical competency and materials knowledge including but not limited to: injection molding, glass forming and decoration, dispensing systems, folding carton/rigid box design, • Excellent communication skills, including written, verbal, and presentation; comfortable and credible with both internal and external partners, • Self-starter who will thrive in fast-paced, dynamic environment, • Possess a strong sense of urgency and ability to multi-task and pivot Travel Requirements This position may require travel based on business needs. Travel may include visits to company locations, clients, vendors, industry events, or other business-related activities. The frequency and duration of travel will vary depending on business demands and may include occasional overnight stays. Employees must be able and willing to travel as required to successfully perform the essential functions of the role. We Offer • The salary range for this position is $160,000 – $185,000 annually, commensurable with skills, experience, and qualifications, • Bonus opportunity based on personal and business performance, • Robust healthcare, insurance, and benefit options, • Paid time off policies including vacation, personal, holiday, and sick days, • 401K plus company match, • Options to support development, including complimentary access to LinkedIn Learning, • An entrepreneurial career with a dynamic environment where all voices are heard and appreciated, • Low hierarchy with high visibility to C-Suite on a regular basis, • A growing company with a proven track record of solid financial stability Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.

Position: Investment Operations & Business Analyst Location: New York, NY 10104 (open to 100% remote candidates) Compensation: $50-$55 converts to a base salary of $100,000–$110,000 + bonus (depending on experience) Employment Details: 4-month contract-to-hire opportunity, with conversion to permanent employment anticipated in March 2027. We are currently seeking candidates for an Investment Operations Application Support Analyst opportunity with a leading investment management organization. This position sits at the intersection of investment operations, portfolio accounting, and technology support. The individual will support the portfolio accounting platform, troubleshoot operational and data-related issues, maintain security master data, and serve as a key resource for investment operations and trading teams. Candidates who wish to work REMOTELY are eligible for the opportunity. All candidates considered must live in the United States. Responsibilities • Support portfolio accounting and investment operations systems, • Perform security setup and maintenance using Bloomberg data, • Investigate and resolve trade processing, data, and application support issues, • Monitor end-of-day processing and exception management, • Query and update data using SQL, • Partner with operations, trading, and technology teams to resolve issues and improve workflows, • Support reporting, data validation, and corporate actions processing Qualifications • 3+ years of experience in investment operations, portfolio accounting, settlements, fund accounting, or a related investment management environment, • Strong understanding of fixed income securities; derivatives exposure is a plus, • Experience with Bloomberg, • Working knowledge of SQL (queries, joins, updates), • Strong analytical, troubleshooting, and problem-solving skills, • Excellent communication and customer service skills If you are interested in learning more about the opportunity, please send your resume to Brian at bdaley@daleyaa.com.

Software Engineer / Sr. Software Engineer Atomic · NYC, Boston, Austin, or Reno; remote positions also available The Company Most companies still plan their supply chains (quantities, mix, allocations, timing, etc.) in spreadsheets or legacy software. Atomic is rebuilding the brain behind the American supply chain. By tackling operations optimization from first principles with an AI-native stack, we’re able to deliver unprecedented results at a breakneck speed for our customers. We’re looking for first-principles thinkers who want to write code that drives the physical world. The Role All of our software engineers work on the core Atomic planning platform and on customizations for customers. We are hiring for both full-stack engineers and for the following specialties: • Data Engineering: build automated, efficient, normalized pipelines on top of messy real-world supply chain data to feed into our models, • Back End Engineers: building optimization logic and complex models that are the core of the product (data science and machine learning experience is a plus), • Front End Engineers: creating UI’s, reporting apps, etc. for our customers, • Infrastructure Engineers: building massively scalable AWS / custom infrastructure to solve complex problems rapidly, • AI Engineers: integrating AI models into our application to optimize plans, deploy customizations rapidly, and help customers interact with plans in real time You • Experience: 3+ years for SWE, 6+ years for Sr. SWE, • Ability to envision complex architecture and then execute rapidly and cleanly with AI, • Extreme comfort using AI development tools while enforcing strict coding standards, • Experience making software for supply chain/physical goods applications is a plus, • Comfort in a fast paced startup environment Atomic is an equal opportunity employer.

Job Description A civil engineering form is offering an exciting career opportunity for an IT Helpdesk Engineer to join their New York City team. Responsibilities • Conduct effective computer troubleshooting by employing diagnostic methods and relevant questioning, • Deploying new computers for both new hires and upgrades for existing staff, • Troubleshoot any/all end user issues, both hardware and software, • Software deployments & upgrades, • Light travel for remote office work and office moves, • Guide users step-by-step through the process of resolving their technical problems, • Work collaboratively with and support other members of the IT teams (network, systems, or security) to tackle more complex technical issues, • Utilize a service/help desk system to track, prioritize, and manage support requests efficiently, • Establish, document, and maintain system standards to ensure consistent performance, • Successfully complete assigned projects within the designated time frame, budget, and specifications Requirements • Bachelor's degree in Information Systems/Information Technology or equivalent experience, • 7+ years of business work experience in an IT Role, • Knowledge of pc troubleshooting for both hardware and Windows based machines, • Possession of Microsoft 365 certifications is highly preferred, • Knowledge of PC hardware, especially the components that can be upgraded or replaced, familiarity with office environments, • A understanding of networking protocols, various platforms, and hardware technologies, • Proficient in Microsoft Office suite and related technologies, with a strong capability to learn new software and systems, • Energetic and team-oriented attitude, coupled with a willingness provide support to end users and an aptitude for continuous learning, • Excellent attention to detail with the ability to meticulously document, adhere to, and enforce standards across all IT platforms, • Experience with service/help desk systems for managing, troubleshooting, and resolving end-user support requests Benefits Starting annual salary $85,000 commensurate with experience. We offer a professional work environment, competitive salary range, benefits package and 401(k). EOE M/F/DISABILITY/VETS \nCompany Description Civil Engineering firm in New York City. Civil Engineering firm in New York City.

Our client, a major bank, is looking to hire a Senior Ontologist in New York, NY Pay Rate Range: $150-164/hr W2, based on experience Senior Ontologist, Institutional Research Work Arrangement: Hybrid — 3 days onsite and 2 days remote per week Position Overview We are seeking a Senior Ontologist and Taxonomist with at least 5 years of experience applying the Web Ontology Language (OWL) to challenges in financial and economic analysis. In this role, you will maintain and enhance financial research ontologies and taxonomies, helping ensure that concepts, entities, and relationships are accurately represented across a large collection of research documents and associated reference data. You will collaborate with business stakeholders, data scientists, and technology teams to improve natural-language processing (NLP), named entity recognition (NER), document tagging, search accuracy, and the validation of results generated by large language models (LLMs) and other machine learning models. Responsibilities: Key Responsibilities Ontology and Taxonomy Development • Maintain and enhance the Brokerage Research Ontology (msRo) and Trending Topics Taxonomy, adding definitions for new concepts and entities as they emerge in financial analysis., • Coordinate ontology and taxonomy updates with existing internal reference data and data imported from external providers., • Ensure that concepts and entities are represented accurately and consistently to support financial research, document classification, and information retrieval. Business and Technology Collaboration • Consult with business stakeholders on projects involving NLP and related ontology and taxonomy data., • Serve as a liaison between business stakeholders and technology implementation teams, ensuring that requirements are communicated accurately, translated into technical solutions, and fulfilled as intended., • Educate business and technology stakeholders on semantic technologies, ontologies, taxonomies, and relevant industry developments. AI, NLP, and Model Validation • Support the manual and automated validation of results produced by large language models (LLMs) and other models., • Apply domain expertise, automated testing tools, and systematic validation techniques to assess the accuracy and quality of model outputs., • Collaborate with the data science team to integrate quantitative results into unstructured content. Entity Recognition, Document Tagging, and Search • Work with technology teams supporting the Mondeca vendor platform for named entity recognition and document tagging., • Ensure that Mondeca rules apply named entity recognition accurately and consistently based on the ontology and taxonomy., • Collaborate with technology teams supporting the Elasticsearch index, which contains hundreds of thousands of financial analysis reports., • Ensure that tags generated by the Mondeca system are correctly applied to documents and incorporated into Elasticsearch searches to improve search accuracy and the relevance of research results. Additional Information This position offers the opportunity to work at the intersection of semantic technologies, financial research, NLP, and machine learning. The successful candidate will help improve how financial concepts and entities are identified, organized, validated, and retrieved across a substantial research-document collection. Requirements: Qualifications and Skills The ideal candidate combines strong semantic technology expertise with excellent written communication skills, an understanding of financial markets and economic analysis, and the ability to translate business needs into effective technical implementations. Ontology, Taxonomy, and Semantic Technologies • At least 5 years of experience applying ontology and taxonomy concepts to relevant business or technical challenges, including the use of the Web Ontology Language (OWL) in financial and economic analysis., • Advanced proficiency in OWL and SPARQL., • Familiarity with SKOS and at least one other industry ontology. Familiarity with GIST is a plus., • Experience defining concepts, entities, relationships, and terminology in a structured and consistent manner., • Excellent language and writing skills, including the ability to develop precise, accurate, and easily understood definitions. Financial and Economic Domain Knowledge • Familiarity with the principles of financial and economic analysis, including company filings and reports, products and services, commodities, industry analysis, and macroeconomic factors., • Familiarity with financial-market reference data, including ticker symbols, prices, and corporate ownership hierarchies., • Familiarity with a broad range of financial instruments, including equities, bonds, structured products, currencies, and their derivatives. Natural-Language Processing and Programming • Proficiency in natural-language processing (NLP), including named entity recognition (NER), regular expressions, and related techniques., • Familiarity with scripting languages such as Python and/or shell scripting., • Some experience with at least one major programming language, such as Java, C++, or C#., • Familiarity with data science and machine learning concepts and applications. Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

11Dev is a full production AI development studio. We build and launch technology companies and products — for our own ecosystem and for clients — across healthtech, marketing technology, hospitality, and business operations. We are looking for a technical co-founder to build this company with us. This is a co-founder seat. You will not just run engineering — you will co-own company strategy, product direction, pricing, partnerships, and hiring, with founder equity set out in a written founder agreement from day one. You lead technology strategy, engineering teams, and development infrastructure, and you share responsibility for whether 11Dev becomes a valuable, revenue-generating company. What you will do • Own the technical vision, architecture, and roadmap across multiple simultaneous products and client builds, • Lead, mentor, and grow engineers, AI developers, interns, and contractors — building a team that delivers without depending on heroics, • Ship AI and machine learning products used by real customers, including products live in the App Store and Google Play, • Build software and companies for other businesses as well as our own direct-to-consumer products, • Run product development end to end: scope, milestones, sprint cadence, QA, deployment, and support ownership, • Own infrastructure, security, and technical governance: cloud, APIs, CI/CD, access controls, and data protection, including healthcare data standards, • Join technical discovery with prospective clients and turn business objectives into realistic scopes, estimates, and proposals, • Build reusable frameworks and infrastructure that make every next product faster and more profitable You are • A founder-minded technology leader who has built and launched companies, not only features, • Proven in AI development, cloud infrastructure, APIs, and modern software engineering, • Strong at estimating scope and timelines, and at communicating technical reality in business language, • Comfortable balancing speed, cost, quality, and long-term scalability across several projects at once, • Motivated by ownership: real founder equity and the long-term value of what you build Location Hybrid, based at our headquarters at 315 West 36th Street, New York, NY — next to Penn Station, with the 34th Street–Herald Square subway hub, NJ Transit, LIRR, and Amtrak at the door. Our engineers and full team report to HQ in person several days per week; the remaining days are remote. How pay works here — in the open This is a founder seat, so compensation is staged and written into the founder agreement before anyone starts. You begin with founder equity plus a monthly retainer — the retainer amount is to be determined with the selected co-founder and agreed in writing before the engagement. Your time is tracked at fair market value, and the gap between that value and your retainer converts into additional equity: your ownership grows with what you actually put in. As 11Dev closes funding and hits revenue milestones, the retainer steps up on a pre-agreed schedule toward a full executive salary. Nobody works for free, and nobody has to guess — the milestones, the ramp, and the equity math are in writing from day one. This is not for you if you are looking for an employee CTO title or a fully established executive salary from day one, or if you are unwilling to collaborate in person in New York several days a week. Your mandate: Build the company. Build the team. Own the technology roadmap. Deliver products to market. Turn development capability into lasting commercial value — and ownership value.

Job DescriptionSoftware Engineer (GitHub Contributor) Role Type: Contractor Location: Remote – Worldwide Job Description We are seeking experienced Software Engineers to contribute to an AI training project focused on code generation, debugging, feature implementation, refactoring, and performance optimization. You'll create realistic coding challenges and reliable test environments to help train next-generation AI systems. Prior AI experience is not required. Required Skills • Python 3, Java, Rust, C++, or TypeScript, • Algorithms and Data Structures, • GitHub and Open-Source Contributions, • Bug Fixing and Feature Implementation, • Codebase Refactoring, • Performance Optimization, • Logical and Analytical Thinking, • Automated Testing and DebuggingScope of Work, • Develop realistic coding challenges for AI models., • Debug complex software issues and fix defects., • Implement and test new features., • Refactor and optimize existing codebases., • Build reproducible reinforcement learning environments with deterministic verifiers., • Provide reference solutions and document technical reasoning., • Review code submissions for accuracy, quality, and maintainability.Qualifications, • Strong programming experience in at least one supported language., • Experience with backend development, APIs, and scalable software systems., • Solid understanding of algorithms, data structures, and software engineering principles., • Proven ability to troubleshoot bugs and improve performance., • A GitHub profile showcasing relevant open-source contributions, or willingness to complete a technical assessment., • Strong analytical, problem-solving, and communication skills.Selection Process, • Submit your application and screening responses., • Complete an AI interview of approximately 20 minutes., • Complete a technical assessment if required., • Undergo hiring manager review.Start Timeline Selected candidates should be ready to begin within 24–48 hours of completing onboarding. Availability and weekly task submission requirements apply. Compensation Payment is output-based and depends on completed tasks meeting project specifications.