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Job Description Title: Director, Collections Reports to: VP, Risk Operations Location: Miami, FL (Hybrid) / US Remote About the Company At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision— Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions. Job Summary The Director of Collections leads all past due portfolio management with full accountability for strategy, performance, and agent execution. This is a critical build function that requires strong leadership, analytical strength, and a clear ability to convert insights into action. This leader will drive agent performance while coordinating digital channel collections strategy. This role shapes business outcomes that directly affect revenue, investor confidence, and long term growth. Key Responsibilities • Own the end to end collections strategy for all stages of delinquency with clear focus on improving roll rates, cure rates, and net losses, • Design and execute integrated strategies across digital, SMS, email, IVR, and agent channels, • Partner with Analytics to ensure segmentation and decisioning models are embedded in daily workflow, • Monitor performance daily and drive immediate action when results fall below expectation, • Translate insights into targeted treatments across early, mid, and late stage past due accounts, • Lead and develop the manager of collections and the agent workforce, • Build a disciplined culture focused on follow through, urgency, quality, and compliant execution, • Establish clear expectations for contact strategy, call handling, documentation, and QA, • Drive a performance based environment with transparency of results at agent, team, and portfolio levels, • Ensure operational controls are followed across all channels with consistent documentation and outcomes, • Work closely with Compliance, QA, and Risk teams to maintain alignment with policy and regulatory expectations, • Partner with Workforce Management to ensure schedules align with contact and performance needs, • Define and improve processes required for stability, accuracy, and predictable results, • Use data to identify trends, variances, and drivers of performance, • Develop and refine daily, weekly, and monthly reviews that guide decision making, • Partner with Analytics on segmentation, capacity planning, and strategy testing, • Create a test and learn environment with measurable outcomes that feed continuous improvement, • Partner with Product, Engineering, and Operations on digital enhancements and tool improvements, • Collaborate with Recoveries, Debt Sale, and BK to ensure clear accountability and smooth hand offs, • Serve as a key voice in investor reporting, providing insights that build confidence in portfolio healthQualifications, • 7+ years of experience leading collections operations with a strong performance track record, • Demonstrated leadership of managers and frontline teams in a fast paced environment, • Strong analytical and problem solving capability, • Experience building integrated contact strategies across digital and live channels, • Proven ability to drive results, improve processes, and influence cross functional partners, • Deep understanding of compliance expectations for collections

Job Description*Must have experience using Ticketing software. This is an onsite role based out of our offices in Miami. This is not a hybrid or remote position. COMPANY OVERVIEW An entertainment, marketing & media company, Loud and Live performs at the intersection of music, sports, lifestyle and content development. Headquartered in Miami, FL, Loud and Live’s success is driven by the company’s passion to create engaging and technology embedded experiences for global audiences. POSITION SUMMARY Loud And Live is seeking a qualified Ticketing Manager to oversee ticketing operations for tours, one-offs and festival in the US, Puerto Rico, and Canada. This detail-oriented position requires excellent organizational skills, professional interaction with management personnel, partners, clients of all levels, an ability to work efficiently, accurately, and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in various ticketing software, staff management, and guest relations. This position will manage the day-to-day operations of all ticketing related task. Travel may be required. ESSENTIAL AREAS OF RESPONSIBILITY Event Staffing & Logistics • Hire, schedule, and manage ticketing staff and box office personnel for events requiring ticketing support., • Ensure ticketing equipment (scanners, POS terminals, printers, laptops, Wi-Fi hotspots) is shipped, delivered, and functional where needed., • Oversee all event-day box office operations including will-call, scanning, ticket sales, and last-minute access issues., • Train on-site personnel on ticketing procedures, customer service standards, and emergency protocols. Ticketing Operations & Event Management • Lead ticketing for all domestic and international tours., • Responsible for all event programming, including venue scaling, reporting, ticket holds, presales, VIP packages, and other ticketing details., • Work with Marketing, Production, Talent, artist management, and label representatives to set up events, place holds, process orders, and release tickets., • Coordinate and program all ticket offers and promotional campaigns., • Gather links and pricing confirmations for offers at non-Ticketmaster venues., • Collaborate closely with internal departments and external event personnel to ensure all ticketing needs are fully addressed. Sales Reporting, Pricing & Analysis • Collect and report on daily ticket sales for all events., • Provide regular pacing updates and performance summaries to management, promoters, and artist teams., • Provide strategic recommendations on dynamic pricing, flexing ticket prices, and adjusting scaling based on sales trends., • Perform post-event analysis to evaluate pricing effectiveness and future improvements. Financial Controls & Settlements • Maintain accurate box office accounting records, manifests, scaling charts, and archives., • Responsible for preparing and delivering all box office settlement reports on event nights., • Reconcile ticket revenue, facility fees, taxes, rebates, discounts, VIP packages, and promotions in coordination with Finance., • Ensure compliance with PCI standards and internal financial audit requirements. Compliance, ADA & Guest Experience • Guarantee compliance with ADA seating regulations, promoter contracts, and venue policies., • Oversee ticket fraud prevention including monitoring suspicious transactions and handling chargebacks., • Manage escalated customer service issues including ADA requests, ticket transfers, refunds, errors, or special accommodations., • Ensure ticket buyers receive accurate, timely information regarding seating, entry, event times, and venue instructions. System Administration & Technology • Embrace and implement new ticketing technology provided by Ticketmaster, AXS, or third-party vendors., • Serve as internal administrator for TM1, Archtics, Account Manager, AXS Backoffice, or equivalent platforms., • Build presales, promo codes, bundles, add-ons, and VIP packages within ticketing systems., • Conduct QA and testing on all purchase flows to ensure correct fees, taxes, messaging, and ticket delivery. Venue-Specific & Touring Support • Oversee ticketing builds and operations for Loud And Live–managed venues including the Doral Amphitheater, Tropical Park Event Complex, and partner venues., • Provide capacity reports, ticket inventory updates, scaling maps, and ticketing documentation to promoters, tour managers, and venue teams., • Coordinate with touring personnel to ensure holds, comps, and ticketing requests are executed accurately. Artist & Partner Relations • Maintain strong working relationships with venue box offices, ticketing directors, promoters, and partners., • Manage artist, sponsor, and VIP ticket requests and allocations according to deal terms., • Communicate real-time sales updates, hold maps, and inventory changes with artist teams and internal stakeholders. Documentation & SOP Development • Develop, maintain, and update ticketing standard operating procedures (SOPs) across venues and tours., • Create training materials for box office staff, seasonal workers, and touring personnel., • Ensure internal documentation is clear, organized, and accessible. Cross-Department Collaboration • Attend production meetings, marketing meetings, and internal routing/touring calls., • Maintain clear communication with Marketing, Operations, Finance, Talent, and Production departments. POSITION REQUIREMENTS Education/Certification/Experience: • Bachelor’s degree from an accredited university or comparable work experience, • 3+ years’ experience with Ticketmaster/AXS or other ticketing platforms including, but not limited to Ticketmaster Host, Archtics, Account Manager and the TM1 product suite, • 3+ years’ experience in touring and/or live entertainment Skills/Knowledge/Abilities: • Ability to manage multiple projects in a fast-paced environment., • A love of music and live events, • Excellent communication, organization, and time management skills, • Advanced knowledge of Excel, • Experience with analyzing data and sales results TRAVEL REQUIREMENTS • 20% PHYSICAL REQUIREMENTS: Constant: • When at the office; incumbent will be mostly sitting down in front of a computer. WORKING ENVIRONMENT: • Able to complete multiple duties with accuracy while shifting from one to another with frequent interruptions and competing deadlines., • Fast paced environment with peaks of intensity and increase in workloads.

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world.We’re building a team that resonates with passion for learning, operating and building new products and technologies for millions of consumers.We care about each customer's in

Collaborate with government stakeholders, program managers, and technical teams to define data requirements and reporting needs.

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with a wide variety of flexible financing and funding options.Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses to new h

Atomic is a venture studio that builds companies from scratch.We’re a team of seasoned entrepreneurs and operators who have built and scaled some of the most successful startups in the world.We specialize in creating disruptive businesses that solve real problems for e-commerce brands.We are looki

Rea will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.

Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services.Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our custome

All of our employees are expected to uphold Barry’s community and culture standards, and live the Company’s mission, vision, and values daily.As a Barry’s Summer Scholar, you represent the Barry’s brand within the studio and throughout the fitness community.We are looking for hard working, d

The Senior Project Manager will oversee engineers, construction managers, contractors, vendors, and stakeholders while ensuring projects are completed on time, on budget, and to the highest quality and safety standards. The Senior Project Manager will lead large-scale renewable energy projects, part

Must be authorized to work in the U.Manage the life cycle of Banking Loan Products, from conception to retirement.Launch new products, enhance existing ones, and ensure the banking loan portfolio aligns with the company's overall strategy.Define product value proposition .Develop and execute pricin

The company is seeking an experienced Project Manager (or Senior Project Manager, depending on experience) to oversee complex marine and foundation piling projects across South Florida. The Project Manager will coordinate directly with field teams, engineers, subcontractors, and clients to ensure pr

Duration: 0-12 month(s) The Staff Development Quality Engineer supports new product development (instruments, reagents, consumables, and software) from a QA perspective.

Senior Project Contracts Manager. Lead and manage project teams, including engineers, construction managers, contractors, vendors, and stakeholders.

Focus on the core content of the job post, removing all unnecessary metadata, navigation mentions, and extraneous details.The goal is to present a clean, beautiful, and high signal-to-noise ratio job description.

The Senior Project Manager will oversee engineers, construction managers, contractors, vendors, and stakeholders while ensuring projects are completed on time, on budget, and to the highest quality and safety standards. The Senior Project Manager will lead large-scale renewable energy projects, part

Work with Program Manager and Project Manager to establish project schedules. Be our next Senior Architect/Project Manager-Mission Critical in the Coral Gables office or otherwise in one of the FL offices.

Our client is a vertically integrated Owner/Developer/General Contractor specializing in the development and construction of high-quality multifamily apartment communities across the Southeastern United States.With over 50,000 units successfully completed and an additional 20,000 units currently und

Work directly with managers and users to gather requirements, provide status updates, and build relationships.

General Contracting and Construction Management firm.With deep expertise in delivering complex healthcare facilities under AHCA guidelines, they have earned a trusted reputation across Southwest Florida’s healthcare construction landscape.Their team prides itself on a collaborative approach and a

The Benefits Billing Recon and Eligibility team is responsible for a number of operational tasks for ADP Totalsource.The department's responsibilities include client billing, carrier payments and the associated reconciliation and adjustment processes, equaling $3 billion per year.In addition to thes

Senior Project Contracts Manager. Lead and manage project teams, including engineers, construction managers, contractors, vendors, and stakeholders.

This is a full-time or part-time REMOTE position.

The Senior Project Manager will oversee engineers, construction managers, contractors, vendors, and stakeholders while ensuring projects are completed on time, on budget, and to the highest quality and safety standards. About the Position The Senior Project Manager will lead large-scale renewable en

Vacation Time All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.

Door And Hardware Project Manager. As a Door and Hardware Project Manager, you will be responsible for overseeing and managing all aspects of commercial door and hardware projects. This position offers the flexibility to work remotely while managing a variety of exciting and challenging projects.

Project Manager +3 Years of Experience– Miami, FL.

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc.RBI owns four of the world's most prominent and iconic quick service restaurant brands TIM HORTONS, BURGER KIN

Business Analyst, Performance Analytics.One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.We give our guests the Medallion Class experience ot

Hybrid / Remote Options (No Sponsorship Available).

Work directly with managers and users to gather requirements, provide status updates, and build relationships.

Hybrid / Remote Options (No Sponsorship Available).

Work directly with managers and users to gather requirements, provide status updates, and build relationships.

Senior Construction Project Manager – Miami, FL. Senior Construction Project Manager.

Are you a licensed surveyor or experienced survey leader ready to take charge of high-impact projects across land development, infrastructure, and construction? As a Survey Project Manager, you'll lead teams, coordinate with clients, and ensure technical accuracy from the field to final deliverables

Senior Analyst, Strategic Pricing.One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.We give our guests the Medallion Class experience others s

The CRA Data Analyst will assist in the execution of the Bank's Compliance Program, with an emphasis on Community Reinvestment Act (CRA) data collection, analysis, and reporting.ESSENTIAL DUTIES AND RESPONSIBILITIES.Other duties and special projects may be assigned.Extracts CRA-related data from mul

WFA Cross Media Measurement Initiative.Kantar Media has won the contract to build a new Cross-Media Measurement panel in the United States, one of the first of its kind in the world.We are looking for forward-thinking, analytical, and detail-oriented professionals to join our team and help transform

Position Type: Full-Time, Remote.

This role is largely remote but within range of one of the major Quest sites below.

Responsible for compiling, structuring, and analyzing HR data, metrics, and statistics to develop insights and conclusions that help streamline HR processes throughout the organization.Gather and compile relevant HR data and metrics from a variety of sources including the human resources information

About the Position The Senior Project Contracts Manager will oversee the management of contracts across the full project lifecycle for large-scale renewable energy and infrastructure projects. Lead and manage project teams, including engineers, construction managers, contractors, vendors, and stakeh

ProjectManager #Big4 #Hiring #MiamiJobs #ConsultingJobs #ProjectManagement #Deloitte #PwC #EY #KPMG #NowHiring #CareerOpportunity #JobSearch #LeadershipRoles. NOW HIRING: Project Manager Consulting Background (Big 4 Required).

The Digital Product Manager oversees the development, launch, and support of digital products throughout the Carnival. This role encompasses the entire end-to-end Product Management lifecycle, including developing new capabilities, serving as the Product Owner, and collaborating with business stakeh

NOW HIRING: Project Manager – Consulting Background (Big 4 Required). ProjectManager #Big4 #Hiring #MiamiJobs #ConsultingJobs #ProjectManagement #Deloitte #PwC #EY #KPMG #NowHiring #CareerOpportunity #JobSearch #LeadershipRoles.

SRE Program Manager (JuniorMid Level). We are looking for a JuniorMid level SRE Program Manager to support reliability and operations initiatives across engineering teams.

We offer a remote-first, hybrid way of working with a focus on efficiency and flexibility.

About the Position We are seeking a Project Manager or Senior Project Manager with proven experience managing healthcare construction projects under AHCA regulations. Depending on experience level, candidates will be considered for: * Project Manager: 3+ years of direct healthcare construction proj