Director of School Based Health Program
3 days ago
Miami
Job Description position: SCHOOL-BASED HEALTH PROGRAM DIRECTOR POSITION RESPONSIBILITIES (THIS IS An EXEMPT POSITION) Program Leadership and Operations • Provide strategic, operational, and administrative leadership for all school-based health program activities across multiple school campuses and service locations., • Direct daily operations of the school-based health program, ensuring efficient, effective, and consistent delivery of services across all assigned schools., • Develop, implement, and continuously improve operational workflows, policies, procedures, and service delivery models to support program goals and compliance requirements., • Monitor school-level utilization, productivity, staffing patterns, service volumes, and operational performance, making adjustments as needed to optimize access and efficiency., • Lead program expansion, implementation of new initiatives, and operational improvement projects., • Ensure adequate operational coverage during staff vacancies, leaves of absence, school closures, and other service disruptions. Staff Supervision and Performance Management • Directly supervise school-based nurse supervisors, clinical supervisors, behavioral health supervisors, administrative personnel, and other assigned staff., • Establish clear performance expectations, accountability measures, productivity standards, and service delivery goals for all program staff., • Conduct regular one-on-one supervisory meetings, team meetings, performance evaluations, coaching sessions, and corrective action processes as needed., • Monitor staff attendance, punctuality, productivity, documentation compliance, and overall job performance., • Foster a culture of professionalism, accountability, collaboration, customer service, and continuous improvement. Workforce Recruitment, Retention and Development • Collaborate with Human Resources to recruit, interview, select, onboard, and retain qualified school-based health personnel., • Develop workforce recruitment and retention strategies to address staffing shortages and support long-term program stability., • Participate in workforce planning and succession planning activities., • Monitor employee engagement, job satisfaction, turnover trends, and retention metrics and implement improvement strategies as appropriate., • Support staff recognition and professional development initiatives to promote employee retention and career growth. Training and Professional Development • Develop and oversee comprehensive orientation and onboarding programs for newly hired school-based staff., • Ensure staff receive training on organizational policies, school-based workflows, clinical protocols, documentation standards, EPIC workflows, HIPAA, FERPA, grant requirements, and regulatory expectations., • Identify ongoing training needs and coordinate continuing education opportunities for clinical and non-clinical staff., • Ensure competency assessments are conducted and documented for all required program functions., • Develop training materials, standard operating procedures, workflow guides, and resource tools to support staff performance and consistency. Quality Improvement, Compliance and Documentation • Oversee quality improvement activities, documentation audits, chart reviews, workflow assessments, and performance monitoring initiatives., • Ensure compliance with grant requirements, organizational policies, clinical protocols, accreditation standards, and applicable federal, state, and local regulations., • Monitor documentation quality, timeliness, completeness, and compliance within the electronic health record and other required reporting systems., • Develop and implement corrective action plans when performance or compliance deficiencies are identified., • Utilize program data, audit findings, and performance metrics to drive operational improvements and improve service quality. Behavioral Health Integration • Oversee the School-Based Behavioral Health Coordinator to support integration of behavioral health services within school-based settings., • Coordinate implementation of behavioral health screening, referral, counseling, crisis intervention, care coordination, and telehealth services., • Ensure effective communication and collaboration between medical, nursing, behavioral health, and care coordination teams., • Monitor behavioral health performance and collaboratively develop corrective action plans when performance or compliance deficiencies are identified., • Support development of integrated care workflows and multidisciplinary care planning processes. School District and Community Partnerships • Serve as the primary operational liaison with school district leadership, school administrators, school nurses, and other educational partners., • Develop and maintain strong collaborative relationships with principals, assistant principals, district staff, and community stakeholders., • Participate in district meetings, school meetings, collaborative planning efforts, and community partnership activities., • Address operational concerns, service issues, and stakeholder feedback in a timely and professional manner., • Represent the organization at meetings, presentations, and community events related to school-based health services. Financial and Grant Management • Collaborate with Finance, Grants Management, and senior leadership to develop, monitor, and manage program budgets., • Monitor staffing expenditures, grant allocations, contractual requirements, and budget performance., • Assist in preparation of grant applications, program budgets, progress reports, performance reports, and contract deliverables., • Ensure grant-funded activities are implemented in accordance with approved scopes of work and funding requirements., • Monitor resource utilization and recommend operational and financial adjustments to support program sustainability. Strategic Planning and Program Development • Participate in organizational strategic planning and development of long-term school-based health program goals., • Identify opportunities for service expansion, innovation, partnership development, and operational improvement., • Utilize data and stakeholder feedback to inform program planning and decision-making., • Develop and present reports, dashboards, and recommendations to executive leadership regarding program performance, challenges, and opportunities., • Participate in organizational strategic planning and development of long-term school-based health program goals. Position Purpose: To provide programmatic leadership and accountability, directing oversight and support of school-based health staff in CHI school-based health sites. Position Requirements / Qualifications: Education/Experience: Bachelor’s degree in nursing, Public Health, Health Administration, Social Work, Healthcare Management, or a related healthcare field required. Master’s degree in nursing, Public Health, Healthcare Administration, Business Administration, or related field strongly preferred. A minimum of 7 years of progressively responsible healthcare, school health, public health, or community health program experience. Minimum of 3 to 5 years of management experience supervising multidisciplinary teams, including clinical and administrative staff. Licensure / Certification: Current Florida clinical license (RN, APRN, LCSW, LMHC, or comparable healthcare license) preferred but not required depending on candidate background and operational experience. Skills / Ability: • Strong leadership, organizational, and personnel management skills., • Ability to establish accountability systems, documentation audit processes, and operational workflows., • Strong written and verbal communication skills, including the ability to effectively engage school administrators, healthcare providers, families, and community stakeholders., • Ability to analyze program data, utilization trends, and operational performance metrics to support continuous improvement., • Strong problem-solving skills and ability to function independently in dynamic school-based environments., • Knowledge of HIPAA, FERPA considerations, and healthcare privacy standards preferred., • Bilingual English/Spanish and/or English/Haitian Creole preferred.