Food and Beverage Manager
hace 5 días
Rancho Palos Verdes
Job Description General Purpose: Persons in this position will manage the staff and operations of our indoors restaurant and outdoors Vista Grill. The successful candidate will be responsible for the implementation of our restaurant’s policies and procedures and will participate in achieving the Club’s revenue objectives. They will assist with scheduling, training and customer relations. The manager will ensure that staff remain compliant with all local, state and federal laws and health and safety standards and that the customer’s needs are promptly met. Essential Duties: • Train and supervise restaurant staff, • Ensure all food safety procedures are strictly adhered to according to sanitary regulations, • Work closely with all management to meet revenue objectives while ensuring that monthly and annual budgets are met for the restaurant, • Implement appropriate strategies to resolve adverse trends and improve sales in the restaurant, • Maintain safe working conditions, • Follow company policies and procedures regarding the handling of cash, property, products and equipment, • Audit inventory to ensure product availability, and order products as necessary, • Schedules appropriate staff for special events or holidays for the restaurant, • Maintains communication with the Executive Chef with any change of pricing and/or special menu items, • Carefully supervises staff to help assure proper service according to the Club’s policy and procedures, • Inspects restaurant and Vista grill employees to ensure that they are in proper and clean uniforms at all times., • Hires, trains and supervises restaurant and Vista grill employees according to employee manuals and training schedules., • Counsels and disciplines staff according to employee manual, at all times consulting with the Human Resources., • Works closely with Human Resources to assure accuracy of payroll and hours paid of all restaurant employees., • Receives and handles complaints concerning food, beverages, and service, whether it is an immediate problem or a situation regarding a follow-up complaint., • Assures that all side work is accomplished and cleaning of all equipment and storage areas is completed according to schedule., • Directs monthly meetings with restaurant and Vista grill personnel, relaying company information, safety training, and policy changes., • Plans room set-up for events based upon anticipated guest counts and client needs., • Manages Host stand to take reservations and checks table reservation schedules to staff accordingly., • Greets every guest and maintains communication with every guest when appropriate., • Maintains changes and everyday use of “Open Table”, our online reservation system regarding hours of operation, holiday and special events, closures, etc., • Provides appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools, etc., • Directs pre-shift meetings with restaurant personnel, relaying information, training, and policy changes., • Works with the Restaurant Supervisor to maintain and control all inventories of plate ware, glassware, linens, paper products and all utensils utilized in the day to day operations of the restaurant and the vista grill., • Brings creativity and ideas to help maximize efficiency with service., • Assist in programming and running reports from the point of sale system, • Handle and process incoming invoices Language Skills: Will be required: to read and comprehend instructions, correspondence, and memos; to write correspondence, memos, and schedule; to effectively present information in one-on-one and small group situations to customers, clients, and fellow Staff. Mathematical Skills: Basic math skills required. Reasoning Ability: Problem solving, reasoning, and “thinking out of the box” will be a constant requirement; in addition, applying common sense understanding better serve our guests’ needs – both our internal and external guests. Physical Demands: Ability to stand and walk for 8 or more hours. Occasionally sits, climbs or balances; stoops, kneels, crawls or crouches. Reaches with hands and arms. Occasionally lifts up to 50 pounds. Regularly moving restaurant and vista grill equipment and furniture on the restaurant floor. Vision Requirements: Regularly uses close, distance, color, and peripheral vision as well as depth perception. Ability to adjust focus. Environment/Noise: Frequently works in wet, hot, humid, or cool conditions-including outdoor weather conditions. Noise level is moderate. Certificates/Licenses: RBS Certificate required. Job Knowledge, Skill, and Ability Preferences • Ability to read and speak English is required in order to perform job duties (e.g. communication with guests and fellow Staff, both written and verbal)., • Knowledge of Microsoft Office applications, with a particular emphasis on Excel programs., • Experience with computerized POS and tee time system., • Ability to work in a fast paced environment, • Ability to multi-task and work under pressure, • Effective communication and good organizational skills, • Sanitation and safety oriented We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.The golf course at Trump National allows the general public to share in the beauty of Rancho Palos Verdes. The property features walking trails that meander through the award-winning golf course towards the cliffs overlooking the Pacific Ocean. The trails provide access to the beach and a public park located on the bluffs in front of the clubhouse. These trails offer the chance to see up close the native flora and fauna that our staff works so diligently to preserve.\r\nThe Trump National Golf Club Los Angeles course features unobstructed ocean views from nearly every hole.\r\n\r\nWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.