Retail customer service jobs in Rochester, New York - Page 4Create job alerts

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off The US Home Pro is looking for motivated, people-focused individuals to join our team as Entry Level Marketing & Sales Representatives. This is a great opportunity for someone who enjoys talking with customers, thrives in a fast-paced retail environment, and wants their income to reflect their effort. In this role, youll connect with Home Depot customers in-store, generate leads for our home improvement services, and help turn everyday conversations into real sales opportunities. If youre outgoing, goal-driven, and ready to grow, we want to meet you. What Youll Do • Generate and follow up on sales leads, • Engage customers to identify needs and recommend appropriate services, • Build strong, lasting customer relationships through open and interactive communication, • Provide accurate and complete product/service information, • Meet and exceed individual and team sales goals, • Maintain records of customer interactions and process customer accounts, • Follow established communication guidelines and policies to ensure service consistency, • Proactively engage customers and secure sales opportunities, • Participate in weekend promotional events and giveaways (coffee, donuts, hot dogs, ice cream, etc.) to increase brand awareness and customer engagement What Were Looking For • Experience in customer service with a strong focus on sales preferred, • Comfortable approaching and engaging new people, • Strong communication and negotiation skills, • Customer-oriented mindset with the ability to adapt to different personalities, • Self-motivated, goal-driven, and competitive in a positive way, • Strong time management and multitasking skills, • Weekend availability for promotional events What Youll Gain • Competitive base pay plus performance-based incentives, • Clear opportunities for advancement, • Hands-on sales and marketing experience, • Supportive team environment, • The chance to grow with a nationally recognized brand This role is ideal for someone who is eager to develop their sales skills, enjoys working face-to-face with customers, and wants to be rewarded for their performance. If you're ready to bring energy, professionalism, and drive to every shift, apply today.

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Rotating Relationship Banking Representative will work in various branch offices in a defined geographical area and is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. • Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism, • Determine customer needs, explain and sell products and services, • Actively participate in lobby management, greeting customers and proactively taking ownership of the customer’s in-branch experience, • Telephone customers to schedule sales appointments and promote products suitable to the customer’s needs, • Participate in branch prospecting efforts and sales initiatives, • Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc., • Serve as a liaison between customer and operational areas, • Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines, • Ability to understand directions and adhere to established policy and procedures, • Able to remain focused and organized to successfully complete responsibilities, • Actively participate in branch meetings and training to enhance knowledge and development of skills, • Other related duties as assigned or directed, • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner, • May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: • High School Diploma or GED required, • Excellent interpersonal and communication skills, • Accurate and proficient math skills, • Documentation skills with attention to detail, • Clear thinking and ability to remain focusedMust be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence, • Two (2) years of customer service and/or banking normally required, • All applicants must be 18 years of age or older.

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities At OneGroup, we recognize that our high net worth and private clients require a level of sophistication, personalization, and expertise that exceeds the standard. The Private Client Practice Leader is responsible for managing and expanding a defined book of complex personal risk clients while driving new business and strategic relationship growth through intentional Centers of Influence (COIs). The manager is accountable for total book growth, new business premium targets, and the development and management of 10+ qualified Centers of Influence per quarter. Essential Duties: Client Relationship Management & Service Excellence • Deliver OneGroup’s Private Client’s standard service to high net worth individuals and families by providing customized risk management strategies and concierge-level attention., • Retain and grow a portfolio of complex personal lines clients, leveraging advanced knowledge of high net worth insurance carriers., • Collaborate closely with the internal service team to ensure timely renewals, proactive communication, and high client satisfaction., • Identify cross-sell and account rounding opportunities that add value to the client and OneGroup’s relationship., • Book of Business & Revenue Growth, • Achieve a minimum of +10% annual book growth, supported by consistent account development and client retention., • Meet or exceed quarterly new business premium targets, developed in partnership with the Personal Lines SVP and Practice Leader as well as the OneGroup leadership team., • Actively develop and manage a pipeline of 10+ qualified and engaged Centers of Influence per quarter, including financial advisors, estate attorneys, private bankers, luxury realtors, and family offices., • Generate new business leads and introductions through COIs; track performance and results via CRM or other approved systems., • Partner closely with the placement, marketing, and leadership teams to ensure smart market strategy and accurate risk placement., • Provide strategic feedback on carrier performance, client trends, and market conditions., • Contribute to internal initiatives to elevate OneGroup’s Private Client brand and client experience model., • Total Book Growth, • New Business Premium Growth, • COI Growth & Management, • Client Retention, • Cross-Sell & Account Rounding Qualifications Education: • NYS Property / Casualty Agents/Brokers license required., • 5+ years of experience managing high net worth personal lines clients, • Proven success in building a book of business and managing COI networks, • Strong technical knowledge of insurance coverages and high net worth carriers, • Excellent interpersonal, consultative selling, and communication skills, • Property & Casualty license required; CIC or CPRIA preferred, • Familiarity with OneGroup systems, workflows, and client management tools is a plus, • All applicants must be 18 years of age or older

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Job Description: Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out cu

Strong customer service skills and a warm, polished presence with clients. We're looking for a Front Desk / Sales / Customer Service person who's professional, dependable, and motivated by creating exceptional client experiences. Collaborate closely with the Studio Manager, Owners, and service provi

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. The Pro Customer Servi

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Retail and/or customer service experience preferred. Educate customers on the Voice of Customer (VOC) survey.

Retail and/or customer service experience preferred. Deliver friendly customer service, help customers shop our store, and find what they're looking for. Educate customers on the Voice of Customer (VOC) survey.

FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions. FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping s

FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions. FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping s

Retail and/or customer service experience preferred. Deliver friendly customer service, help customers shop our store, and find what they're looking for. Educate customers on the Voice of Customer (VOC) survey.

FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions. FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping s

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Assist customers inside and outside a U-Haul cente

Act as the front line customer service provider and "first impression officer" by warmly greeting the customer whether by phone or walk-in. Exceptional phone skills, customer service skills and common sense. To greet our customers, generate sales and rental revenue by providing a consultative sales

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). Under general supervision, the Motion Automation Intelligence- Customer Service Representative II ensures customer expectations are accurately determi

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Category/Area of Expertise: Retail Operations.

You are expected to provide an exemplary customer experience at all times by asking the customer questions to determine their needs and engaging the customer with your product knowledge, suggestive selling items for the customer's immediate needs and recommending additional items and/or services tha

Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022). Provide high-quality customer s

Apply to be a Customer Service Associate today! #GRACE. This job might be an outstanding fit if you: Hold a high school diploma Ability to speak French (preferred) 2 years of customer service and order entry experience. Have a basic understanding of customer service operations and possess good co

Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment. Minimize store loss by providing exceptional customer service and maintaining a safe, clean store. Demonstrated customer service and engagement skills.

By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one p

Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction. The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Follow proce

They determine and resolve root causes to customer concerns and inquiries, identify appropriate revenue and service enhancement opportunities, and explore customer needs to develop loyal and profitable customers, including activations, payment arrangements, and other collections activities, when app

By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one p

Ability to provide prompt and courteous customer service. Models and fulfills all customer service principles and escalates concerns to store management as necessary. Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of sc

The customer service representative plays a crucial role in the organization by directly interacting with customers, ensuring exceptional customer service, and fostering positive interactions with all callers. Customer Service Representative. Isaac Heating & Air Conditioning is seeking a Customer Se

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Improves service by communicating and assisting employees to understand customer

Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key. Sunglass Hut, a global leader in the sale of premium sunglasses, has partnered with Bass Pro Shops, the leading national retailer of outdoor