Receptionist - State Farm Agent Team Member
19 days ago
Plano
Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus Job Description: As a Receptionist - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include: • Engaging with customers through various channels, including phone, email, and chat., • Providing friendly and efficient assistance with policy inquiries, updates, and claims., • Utilizing digital tools and platforms to connect with a younger demographic., • Collaborating with a dynamic team to ensure timely and effective issue resolution., • Proactively identifying opportunities to enhance customer satisfaction.Qualifications:, • Excellent communication skills, both written and verbal., • Tech-savvy with a familiarity with digital communication tools., • Customer-oriented mindset with a strong desire to exceed expectations., • Ability to adapt to a fast-paced, evolving work environment., • Previous customer service experience is a plus, but not required.Requirements:, • High school diploma or equivalent; college degree is a plus., • A positive and proactive attitude towards learning and growth., • Familiarity with social media platforms and digital communication tools., • Ability to work in a collaborative team setting., • Willingness to obtain relevant insurance licenses (training will be provided).Perks for Receptionist - State Farm Agent Team Member,, • Competitive base salary with performance-based incentives., • Comprehensive benefits package, including health insurance and retirement plans., • Opportunities for professional development and career advancement., • Fun and inclusive work environment with team-building events. Willis Morrison - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.