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Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 9u6KC0MEuO

Job Description If you are an EMT, this is the job you've been waiting for! What's in it for you? Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and match on employee contributions there after Health Insurance with vision component copayment plan, or high deductible plan (FT status) HSA with high deductible health plan twice annual Employer contribution (FT status) Dental Insurance (FT status) Flexible Spending Account (FT status) Paid Time Off PTO & NYS Sick Leave Tuition Assistance Program And Much More! Monday through Friday, 9am - 5pm Summary: Drives the ambulette vehicle or serves as the patient attendant for non-emergent hospice patient transport. Assist patients with entering and exiting the vehicle utilizing safe patient handling techniques, body mechanics, and equipment. Includes cross training to the HIU Home Health Aide duties for staff that are certified HHAs to assist the HHA staff between patient transports. Ambulette staff with EMT background will assist DME or Facilities team staff during ambulette downtime. Essential Duties and Responsibilities: Adheres to all HPCB policies and procedures as it relates to the ambulette. Maintains proficiency in the use of ambulette equipment. Demonstrates effective communication skills when interacting with staff in all departments. Receives and coordinates patient transport requests, responding to requests in accordance with established guidelines. Provides timely updates to the Charge RN on duty to confirm patient arrival at planned destination as well as communication on any issues encountered during transport. Documents observations on the ambulette transport form, immediately reporting to the Charge RN on duty any patient concerns noted during transport or upon arrival to pick up location. Assists patients with entering and exiting the vehicle utilizing appropriate techniques and equipment. Maintains cleanliness and maintenance of the vehicle according to DOT and DOH guidelines in collaboration with the facilities team. Demonstrates the ability to communicate with patients and families in a supportive manner that is understandable and culturally appropriate. Demonstrates appropriate Infection Control, hand hygiene, waste disposal, use of personal protective equipment, bag (supply/tote) technique, and knowledge of standard precautions. EMT certified ambulette staff will assist the DME Department for pickup and delivery of DME equipment and supplies during transport downtime. Qualifications: Education/Certification High School Diploma or GED. Current EMT license required. Valid Driver's license, free of serious violations, required. Experience EMT experience required. Hospice experience helpful. Values/Success Factors Excellence - Demonstrates the highest quality of work. Compassion - Treats internal and external customers with empathy and respect. Service - Attends to the needs and best interests of internal and external customers. Teamwork - Supports effective collaboration and communication in achieving common Innovation - Offers suggestions for improvement and accepts creative ideas and concepts. Integrity - Maintains ethical, moral and operational standards and adheres to corporate compliance standards as defined in the Corporate Compliance Plan. Skills/Abilities Possess critical thinking skills, proficiency in organizing resources and establishing priorities and strong interpersonal and communication skills. Ability to plan and meet both short and long term goals. Working knowledge of Microsoft Office such as Word, Excel, PowerPoint, and Outlook. Excellent knowledge of Electronic Medical Records System. Excellent oral and written communication skills. Excellent analytical and decision making skills. The ability and eagerness to promote a team environment by working in a cooperative and collegial manner with others to accomplish organizational goals and objectives. Must be able to handle diverse work problems on a daily basis with the ability to resolve problems and handle conflict as part of a team. Physical Demands: Walks and stands for most of the working day. Position also requires sitting, standing, bending and reaching along with a normal range of hearing and vision. Must be able to negotiate stairs, walkways, driveways, and other environmental objects while out on appointments, in patient homes, or visiting facilities. May be subject to wet/slippery floors. Requires manual dexterity sufficient to provide hands-on care to the patient. Must be able to lift and maneuver a minimum of 25lbs. Must be free of communicable diseases. Must be able to operate standard office equipment such as computer, mobile device, phone, copier, scanner, printer, or related items. Environmental Conditions: May be called upon to work beyond the normal workday. May experience eye and repetitive motion strain from work on computer. Hazards include risk of exposure to communicable disease, hazardous substances, and risk of physical injury from lifting patients. Exposure to variable conditions in patient homes. Must have good personal hygiene and adhere to corporate dress policy. Job Posted by ApplicantPro