Restoration Contents Tech
16 days ago
Argyle
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Free uniforms, • Opportunity for advancement, • Training & development Contents Technician (Supporting Role) The Contents Technician assists with pack-outs, pack-backs, and supports the contents team in coordinating the restoration, cleaning, and management of personal property (contents) damaged by disasters such as fire, water, or mold. This position requires hands-on technical skills, attention to detail, and strong communication to support efficient, high-quality restoration work. The Contents Technician follows safety protocols and company policies while contributing to overall team success. Key Responsibilities Team Support • Support team leads and technicians during contents restoration projects, including fire and water events., • Assist with task execution and day-to-day project needs as directed by team leadership., • Provide guidance and support to newer technicians when appropriate. Contents Handling and Restoration • Assist with packing, inventorying, and safe transportation of clients belongings., • Help assess damage to personal property and carry out appropriate restoration methods under direction., • Utilize specialized equipment and techniques to clean, deodorize, and restore items., • Support proper handling and storage of contents in warehouse facilities. Customer Interaction • Interact with clients in a professional and courteous manner during the restoration process., • Help communicate restoration processes and timelines, and escalate concerns to leadership when needed. Documentation and Reporting • Assist in creating detailed inventories of contents removed from job sites., • Document condition of items before and after restoration, including photos and notes., • Update project information in company systems as directed. Safety and Compliance • Follow all safety protocols and properly use personal protective equipment (PPE)., • Adhere to industry standards and company policies related to restoration and hazardous materials. Equipment and Supplies • Assist with maintaining and cleaning restoration equipment., • Report equipment issues and supply needs to leadership in a timely manner. Qualifications and Skills • Experience: 13 years in contents restoration or related field preferred., • Technical Skills: Familiarity with restoration equipment and techniques (ozone chambers, hydroxyl chambers, ultrasonic cleaning, dehumidification) preferred., • Interpersonal Skills: Strong communication and teamwork skills with a customer-focused mindset., • Physical Demands: Ability to lift heavy items (50+ lbs), work in confined spaces, and tolerate exposure to smoke, mold, and other environmental conditions., • Certifications: IICRC certifications are a plus., • Technology: Familiarity with restoration software and digital inventory systems (Encircle experience a plus).