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Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Principal CRM Platform will report to the Senior Director of Platform Operations. You will use expertise in CRM (Salesforce) and integration technologies (Mulesoft), to lead innovation and ensure the platform aligns with SNHU's strategic goals. You will be a member of the Business Technology Solutions team, this leader designs, implements, and optimizes SNHU's integration that pertain to the CRM portfolio which includes Mulesoft, Salesforce, marketing automation, telephony, and contact center tools. Responsibilities include defining our requirements, prioritizing enhancements, creating functional specifications, and managing vendors. You will be an important team member optimizing platform-powered capabilities, driving user adoption, and maintaining operations. The Platform Owner must be comfortable leading meetings, driving communication, and excelling in a dynamic environment. You will manage the strategic direction, operational stability, and continuous improvement of SNHU's integration platforms, with Mulesoft as the primary focus and Salesforce as a secondary platform. This role partners with partners, product managers, and technical teams to ensure integration solutions meet organizational needs, support business processes, and deliver value. The Platform Owner leads scrum teams, manages vendor relationships, and advocates for best practices in integration and CRM technologies. We ask that you have critical thinking to identify strengths, weaknesses, and opportunities for improvement, positively improving the student experience and organizational outcomes. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: • Build, partnerships with partners and peers to lead value-based decision-making and solution options., • Advocate for the value of the Mulesoft platform and improve and delivery of innovative integration solutions., • Define the Mulesoft platform vision and roadmap with product and vendor roadmaps; support Salesforce roadmap as a secondary responsibility., • Maintain knowledge of Mulesoft capabilities and constraints; use out-of-the-box features to minimize custom code requirements., • Partner with CRM Leadership team, Platform Owners, Product owners, and stakeholders to prioritize Mulesoft programs and support Salesforce enhancements., • Lead scrum teams, promoting a collaborative and Agile environment, and manage all team delivery outputs, including ITIL problem and incident management., • Influence and contribute to the Mulesoft vendor roadmap to meet our needs., • Define and prioritize epics, features, and user stories for platform stability, focusing on operational drivers such as ease of use, reliability, recovery, scalability, and security., • Collaborate with management to uphold platform and application standards and strategy., • Mentor newer team members to support career growth., • Manage multiple scrum teams and groupings of platforms/applications that are business-critical and invested areas for the organization., • Establish clear governance principles and practices to drive executive decisions and provide escalation paths for solution delivery teams., • Oversee the health and performance of the Mulesoft platform, ensuring high availability and responsiveness for staff, faculty, and learners; support Salesforce platform health., • Implement and enforce governance and security policies for Mulesoft; assist with Salesforce governance., • Manage budgets and resources to improve technology investments., • Ensure platforms/applications are used for their intended purpose., • Define standard operating procedures for Mulesoft and related platforms/applications., • Monitor and approve customizations in Mulesoft, weighing our needs against cost/risk; support Salesforce customization review., • Work with business and ITS teams to document business and technical processes for successful migration, operation, maintenance, and enhancement of integration solutions., • Support the transition of solutions from development to production, prioritizing Mulesoft projects., • Research incidents and perform trend analysis to escalate potential problems and resolve technical debt., • Be a Problem Manager for Mulesoft platform/application issues or as assigned., • Establish relationships with partners and functional partners; guide communication between ITS and assigned business groups., • Facilitate conversations between functional and technical teams to ensure deep understanding of business needs and solution capabilities., • Engage our users to maximize new or improved technology within the SNHU ecosystem, with a focus on Mulesoft., • Participate in vendor dialogs to understand solutions, confirm offerings, and monitor performance toward SNHU requirements., • Collaborate with product owners, business analysts, architects, developers, QA, and other team members throughout the software/system development lifecycle., • Communicate platform/application updates and programs to stakeholders across departments., • Gather user feedback and translate it into applicable improvements., • Communicate messaging or updates around bugs and problems found in the platform., • 15+ years of relevant IT experience, including work with integration platforms (Mulesoft preferred) and CRM ecosystems (Salesforce)., • Bachelor's degree required., • Professional certifications preferred: Mulesoft Certified Developer/Architect, Salesforce Certified Administrator, ITIL v4 Foundation, Agile, SCRUM, or BA certification such as CCBA, CBAP, or PMI-PBA., • Experience supporting integration and CRM technologies from requirements through production, with demonstrated business, technical, and leadership skills., • Experience with API management, data integration, and orchestration using Mulesoft or similar platform., • Experience with Salesforce object management and Education Data Architecture as a secondary skill. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: * High-quality, low-deductible medical insurance * Low to no-cost dental and vision plans * 5 weeks of paid time off (plus almost a dozen paid holidays) * Employer-funded retirement * Free tuition program * Parental leave * Mental health and wellbeing resources

Job ID: 521576 Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset. Job Summary Oldcastle Infrastructure (OI), as part of CRH’s Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers’ strategic partner of choice. A crucial part of OI’s journey is the investment in new digital tools including Logik.ai and KBridge. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement. The Logik Analyst will be responsible for driving adoption and support to our Estimating and Drafting teams. The ideal candidate will have a background in manufacturing—ideally precast concrete—and experience supporting users in quoting and drafting processes within the Logik.ai ecosystem. This position will report to the Logik Solution Architect and will work closely with the Logik.io development team, Master Data Management (MDM), engineering teams, the service desk, and other IT functions. Job Location This role is open to remote candidates within the US. Job Responsibilities • Manage Salesforce cases and ServiceNow incidents entered by users to ensure timely response and resolution to issues., • Collaborate with other teams within IT to escalate and resolve cases efficiently., • Conduct working sessions with users to understand issues and guide best practices., • Investigate reported issues, identify root causes, and propose viable solutions., • Collect and document replication steps from business users to support troubleshooting by technical teams., • Identify areas where new or updated documentation is needed and create improvements to support end users., • Act as a liaison between business users, engineering, and technical teams to ensure quick resolution of system issues., • Reinforce training, proper system usage, and best practices when users experience difficulty with designed processes., • Identify opportunities for process improvement and propose solutions to enhance efficiency and productivity., • Support engineering resources in troubleshooting and resolving CAD-related issues linked to the kBridge tool., • Approximately 10% travel to support go-lives and on-site data collection activities. Job Requirements • Manufacturing Background: 2+ years of experience in manufacturing, preferably with exposure to precast concrete workflows., • Technical Expertise: Familiarity CRM CPQ tools, quoting systems, and CAD/drafting tools., • Communication: Strong verbal and written communication skills with the ability to translate complex issues into clear documentation., • Analytical Ability: Detail-oriented with strong analytical and problem‑solving skills., • CAD / kBridge Support: Ability to understand CAD workflows and provide support for engineering teams using kBridge-integrated processes., • Bachelor’s degree in Computer Science, Engineering, or a related field, • Prior experience working with Sales or Engineering teams, • Experience supporting complex multi-stream systems, • Salesforce certification(s) Compensation • Salary range of $70,000 to $85,000/year, • 5% annual bonus target, • 401(k) plan / group retirement savings program, • Short-term and long-term disability benefits, • Life insurance, • Health, dental, and vision insurance, • Paid time off, • Paid holidays What CRH Offers You • Highly competitive base pay, • Comprehensive medical, dental and disability benefits programs, • Group retirement savings program, • Health and wellness programs, • An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success. Ready to join us? Here's what the opportunity supported through our TGS Talent Acquisition Team requires: Position Overview The Salesforce Public Sector Practice Architect designs, governs, and executes scalable, secure, and compliant Salesforce solutions for government agencies. This role combines deep platform expertise with strong business and regulatory acumen to translate various agency requirements into robust multicloud architectures aligned with standards such as FedRAMP and NIST. Key Responsibilities • Lead endtoend functional architecture for Salesforce Public Sector implementations (PSS, AE1, Service Cloud, Digital Front Door, OmniStudio)., • Translate government processes into secure, scalable solution designs, including data models, integrations, and security frameworks., • Produce architecture artifacts (ERDs, sequence diagrams, integration maps)., • Participate in presales solution meetings, translate client requirements into demos, and deliver solution proposals., • Advise stakeholders, build demonstrable assets, create sales enablement, coordinate marketing activity, and run workshops., • Knowledge of government programs (benefits, case management, licensing, grants, inspections, citizen services), • Strong process design, requirements analysis, and solution scoping, • Deep Salesforce expertise: Public Sector Solutions, Service Cloud, Experience Cloud, OmniStudio, APIs, LWC, Apex, integrations, security architecture, and DevOps, • Excellent communication, stakeholder management, and leadership, • Strong analytical thinking, problem solving, and ability to drive consensus, • 7 or more years of Salesforce experience, 3 or more years as an architect, • 3 or more years of experience supporting public sector clients, • Salesforce Application or System Architect, • Public Sector Solutions, • OmniStudio Consultant, • Service Cloud Consultant Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: • Medical, Dental, and Vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life and AD&D for employee and dependents), • Short and Long-Term Disability, • Health Spending Account (HSA), • Transportation Benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description: The ITSM Problem Manager is a strategic and hands-on role responsible for driving root cause analysis, problem elimination, and long-term solutions to recurring issues impacting NextGen Healthcare. This role will partner closely with Support Operations, IS Hosting, Information Security, IS, and Product & Development teams to investigate and resolve persistent issues affecting service delivery. The incumbent will be responsible for one or more of the following NextGen Healthcare specialties: PM, EHR, ACE, PxP, Database, Infrastructure, Performance, Interoperability, or Interface. Problem Identification & Analysis: * Lead investigations for the identification, documentation, and prioritization of problems based on major incidents, incident trends, monitoring insights, and stakeholder input. Use data-driven approaches to identify systemic issues and proactively drive improvements. Root Cause Analysis (RCA): * Own and manage in-depth technical investigations using structured methodologies (e.g., 5 Whys, Fishbone, Fault Tree Analysis) to identify true root causes of recurring incidents or service degradations. Solution Architecture & Implementation Support: * Drive the implementation of technical solutions that address the root causes of problems. This includes contributing to code fixes, database optimizations, performance tuning, or infrastructure enhancements. Technical Collaboration Across Teams: * Collaborate with Incident and Change Management teams, engineers, architects, developers, and operations personnel across Support Operations, IS Hosting, IT Security, and application development teams to co-create and implement effective problem remediation strategies. Expert Hub Case Ownership: * Serve as a designated expert within the Expert Hub responsible for troubleshooting and resolving incoming cases related to your area of specialization (e.g., PM, EHR, ACE, PxP, Database, Infrastructure, Performance, Interoperability, or Interface). Collaborate with and mentor support team members to expand knowledge of applications and services as well as troubleshooting techniques. Work closely with clients to provide deep product insights, knowledge sharing, and enablement. Automation & Scripting: * Develop or recommend automation scripts and tools to prevent issue recurrence or reduce manual intervention. Contribute to self-healing capabilities and resilience engineering initiatives. Problem Lifecycle Management: * Support the Manager, Problem Management in overseeing the lifecycle of problems from identification through root cause and remediation. Ensure problem records are updated, categorized, and closed with accurate documentation in the ITSM tool (e.g., ServiceNow, Salesforce Service Cloud). Knowledge Management & Preventative Measures: * Capture and share knowledge through problem records, technical documentation, and lessons learned sessions. Develop reusable solutions, best practices, and architectural guidance to avoid future issues. Process Improvement: * Drive a culture of continuous improvement and proactive problem prevention within the Problem Management process by identifying gaps, reducing Mean Time to Repair (MTTR), and refining the interaction between Problem Management and other ITSM processes (Incident, Change, Configuration, etc.). Reporting & Metrics: * Develop and present problem management reports, including KPIs, RCA documentation, and trend analysis, to leadership. Provide metrics and dashboards to measure problem management effectiveness, including problem recurrence rates, resolution timeframes, RCA completion rates, and impact reductions. Perform other duties that support the overall objective of the position. * Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field. * Or, any combination of education and experience which would provide the required qualifications for the position. * 5+ years of experience in IT operations, software engineering, systems architecture, or infrastructure engineering. * 2+ years in a dedicated Problem Management or post-incident review role. * Experience in enterprise IT environments is essential. * Strong background in application and/or infrastructure architecture, with experience across cloud, on-prem, and hybrid environments. * Proven experience working cross-functionally and collaboratively in high-pressure environments. * Experience working in DevOps or Agile environments. * Exposure to containerized platforms and orchestration (e.g., Kubernetes, Docker). * Hands-on experience with service mapping and CMDB tools. * Prior experience with ITSM tools (e.g., ServiceNow, Salesforce Service Cloud). * ITIL v4 certification(s) and/or TOGAF certification are a plus. * Knowledge of:Proficiency in at least one scripting or development language (e.g., Python, PowerShell, Java, SQL) and knowledge of enterprise databases (SQL Server, PostgreSQL, etc.). In-depth understanding of enterprise systems, networking concepts, storage, virtualization, and database architectures. * Highly desirable knowledge: Familiarity with performance bottleneck analysis and scalability design ; Familiarity with observability platforms (e.g., Splunk, Datadog, Dynatrace, AppDynamics) ; Understanding of IT compliance and risk frameworks. * Skill in:Exceptional diagnostic skills with the ability to deconstruct complex technical problems. Effective communication skills with the ability to explain technical findings to non-technical stakeholders. Collaboration and the ability to work cross functionally. Strong documentation skills with a focus on accuracy, clarity, and completeness. * Ability to:Strong ability to think both tactically and strategically to address root causes and architect long-term solutions. Ability and comfort preparing detailed reports, technical diagrams, and root cause analysis documents. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview We are seeking a visionary and hands-on Senior Engineer / Tech Lead to lead the design and delivery of intelligent, data-driven solutions across our Salesforce ecosystem. This role will serve as a critical design authority within the Enterprise Applications team, driving innovation through Salesforce Data Cloud, AI/ML capabilities, and the deployment of autonomous agents such as Agentforce. You will be responsible for architecting and building intelligent applications that leverage real-time and historical Salesforce data, integrate with enterprise data platforms, and apply AI to enhance automation, personalization, and decision-making. As a trusted partner to the business, you'll work closely with stakeholders to translate strategic goals into scalable, secure, and high-impact technical solutions. This role requires deep technical expertise in Salesforce, data engineering, and AI/ML, along with the ability to lead cross-functional teams and influence enterprise architecture decisions. Key Responsibilities * Design and develop intelligent solutions using Salesforce Data Cloud to unify, activate, and analyze customer data across channels. * Lead the deployment and orchestration of autonomous agents, such as Agentforce, to automate workflows, enhance user experiences, and drive operational efficiency. * Architect AI/ML-enabled features within Salesforce, including predictive analytics, intelligent routing, and generative AI applications. * Build scalable data pipelines and APIs to support real-time and batch data flows between Salesforce and other enterprise systems. * Collaborate with data scientists and analysts to operationalize models within Salesforce workflows and ensure business impact. * Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support. * Ensure data governance, security, and compliance across all integrations and AI applications. * Establish and enforce engineering best practices, including CI/CD, testing, documentation, and performance optimization. * Mentor junior engineers and foster a culture of innovation and technical excellence. * Stay current with Salesforce platform updates, AI/ML trends, and data technologies to inform roadmap and strategy. Preferred Qualifications * 7+ years of experience in software engineering, with a strong focus on Salesforce and data-intensive applications. * Proven experience integrating Salesforce with enterprise data platforms and building AI/ML-enabled features. * Hands-on experience with Salesforce Data Cloud and agent frameworks like Agentforce. * Proficiency in Apex, Lightning Components, Salesforce APIs, and data engineering tools Experience with AI/ML platforms (e.g., Azure ML, AWS SageMaker, Einstein AI) and model deployment strategies. * Strong understanding of data architecture, governance, and security. * Excellent communication and stakeholder management skills. * Salesforce certifications and experience with Einstein AI are a plus. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $127,000.00 - $169,000.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ___. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Job Description: The Director, Financial Planning & Analysis - Top Line & ARR is a strategic finance leader responsible for driving forecasting accuracy, performance insights, and decision support related to revenue, Annual Recurring Revenue (ARR), and growth initiatives. This role partners closely with Accounting, Business Intelligence, Sales, Revenue Operations, Customer Success, Marketing, and Executive Leadership to deliver actionable financial insights, improve predictability, and optimize revenue performance across the organization. The role owns ARR governance, revenue forecasting, and SaaS revenue modeling frameworks to support executive and Board-level reporting. Top-Line Revenue & ARR Ownership: • Develop and maintain the ARR roll-forward framework (Beginning ARR + New + Expansion - Churn - Contraction = Ending ARR) used for Executive Leadership and Board reporting., • Analyze ARR movements including new business, expansion, contraction, churn, and reactivations., • Reconcile ARR metrics across CRM, billing, and financial systems to ensure a single source of truth., • Establish standardized definitions and governance for ARR and revenue metrics across Finance, Sales, Revenue Operations, and Accounting. Forecasting, Budgeting & Long-Range Planning: • Lead forecasting, budgeting, and long-range planning for revenue, ARR, bookings, pipeline, churn, expansion, and net revenue retention., • Develop driver-based revenue models aligning pipeline, bookings, conversion, and customer lifecycle metrics to financial outcomes., • Provide monthly and quarterly revenue outlook updates with variance analysis and forward-looking risk/opportunity assessments., • Improve forecasting accuracy through data integration and automation. Financial Modeling & Analytics: • Architect and scale a SaaS revenue modeling framework integrating pipeline, bookings, ARR, and revenue into a unified forecasting engine., • Conduct scenario modeling and sensitivity analysis for growth initiatives and market changes., • Identify leading indicators of revenue performance and recommend corrective actions. Executive Reporting & Decision Support: • Deliver executive-level reporting and dashboards on revenue KPIs and performance trends., • Present insights to senior leadership and Board-level stakeholders., • Support strategic decision-making through actionable financial analysis. Process Improvement & Systems: • Ensure alignment between ARR reporting and revenue recognition policies (ASC 606 where applicable)., • Partner with Finance Systems, Accounting, and Revenue Operations to reconcile bookings, billings, revenue, and ARR reporting., • Drive continuous improvement of revenue forecasting processes and tools., • Enhance data quality and reporting automation across revenue systems. Leadership & Team Development: • Lead and develop a high-performing FP&A team., • Foster a culture of analytical rigor, accountability, and proactive insight generation., • Mentor finance professionals in SaaS modeling and strategic business partnership. Perform other duties that support the overall objectives of the position. • Bachelor's degree in Finance, Accounting, Economics, or related field; MBA preferred., • Or, any combination of education and experience which would provide the required qualifications for the position., • 8-12+ years of progressive finance experience, including significant SaaS or subscription-based business experience., • 3+ years in a leadership role within FP&A., • Demonstrated ownership of ARR forecasting and reporting in a SaaS or recurring revenue environment., • Experience building ARR models from first principles (cohort-based modeling strongly preferred)., • Experience partnering cross-functionally with Sales, Revenue Operations, Accounting, and Business Intelligence teams., • CPA preferred but not required., • Knowledge of:SaaS revenue models and subscription economics. ARR roll-forward mechanics and revenue forecasting methodologies. Revenue recognition principles (including ASC 606 where applicable). CRM systems (e.g., Salesforce), financial planning tools, and BI platforms. KPI-driven performance management in recurring revenue environments., • Skill in:Advanced financial modeling and scenario analysis. Building driver-based revenue and ARR forecasting models. Executive-level communication and presentation. Data analysis and interpretation across multiple systems. Influencing cross-functional stakeholders., • Ability to:Translate complex revenue data into actionable insights. Improve forecast accuracy and revenue predictability. Establish governance and consistency in revenue metrics. Operate effectively in high-growth, fast-paced SaaS environments. Lead teams and drive accountability across functions. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apex and Visualforce and Lightning, and Experience in Data Modeling specific to Salesforce Must have extensive experience in Data Cloud and have designed/architected a minimum of 3-4 Data Cloud projects Must have skills : 7+ Years - Salesforce Data Architecture Salesforce Technical Data Architecture

Job Title: Salesforce Architect - CPQ, Revenue Cloud & Experience Cloud location: Atlanta, GA Job Summary We are seeking an experienced Salesforce Architect with deep expertise in Salesforce CPQ, Revenue Cloud, Sales Cloud, and Experience Cloud to lead enterprise-scale implementations and drive scal

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Principal CRM Platform will report to the Senior Director of Platform Operations. You will use expertise in CRM (Salesforce) and integration technologies (Mulesoft), to lead innovation and ensure the platform aligns with SNHU's strategic goals. You will be a member of the Business Technology Solutions team, this leader designs, implements, and optimizes SNHU's integration that pertain to the CRM portfolio which includes Mulesoft, Salesforce, marketing automation, telephony, and contact center tools. Responsibilities include defining our requirements, prioritizing enhancements, creating functional specifications, and managing vendors. You will be an important team member optimizing platform-powered capabilities, driving user adoption, and maintaining operations. The Platform Owner must be comfortable leading meetings, driving communication, and excelling in a dynamic environment. You will manage the strategic direction, operational stability, and continuous improvement of SNHU's integration platforms, with Mulesoft as the primary focus and Salesforce as a secondary platform. This role partners with partners, product managers, and technical teams to ensure integration solutions meet organizational needs, support business processes, and deliver value. The Platform Owner leads scrum teams, manages vendor relationships, and advocates for best practices in integration and CRM technologies. We ask that you have critical thinking to identify strengths, weaknesses, and opportunities for improvement, positively improving the student experience and organizational outcomes. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Build, partnerships with partners and peers to lead value-based decision-making and solution options. Advocate for the value of the Mulesoft platform and improve and delivery of innovative integration solutions. Define the Mulesoft platform vision and roadmap with product and vendor roadmaps; support Salesforce roadmap as a secondary responsibility. Maintain knowledge of Mulesoft capabilities and constraints; use out-of-the-box features to minimize custom code requirements. Partner with CRM Leadership team, Platform Owners, Product owners, and stakeholders to prioritize Mulesoft programs and support Salesforce enhancements. Lead scrum teams, promoting a collaborative and Agile environment, and manage all team delivery outputs, including ITIL problem and incident management. Influence and contribute to the Mulesoft vendor roadmap to meet our needs. Define and prioritize epics, features, and user stories for platform stability, focusing on operational drivers such as ease of use, reliability, recovery, scalability, and security. Collaborate with management to uphold platform and application standards and strategy. Mentor newer team members to support career growth. Manage multiple scrum teams and groupings of platforms/applications that are business-critical and invested areas for the organization. Establish clear governance principles and practices to drive executive decisions and provide escalation paths for solution delivery teams. Oversee the health and performance of the Mulesoft platform, ensuring high availability and responsiveness for staff, faculty, and learners; support Salesforce platform health. Implement and enforce governance and security policies for Mulesoft; assist with Salesforce governance. Manage budgets and resources to improve technology investments. Ensure platforms/applications are used for their intended purpose. Define standard operating procedures for Mulesoft and related platforms/applications. Monitor and approve customizations in Mulesoft, weighing our needs against cost/risk; support Salesforce customization review. Work with business and ITS teams to document business and technical processes for successful migration, operation, maintenance, and enhancement of integration solutions. Support the transition of solutions from development to production, prioritizing Mulesoft projects. Research incidents and perform trend analysis to escalate potential problems and resolve technical debt. Be a Problem Manager for Mulesoft platform/application issues or as assigned. Establish relationships with partners and functional partners; guide communication between ITS and assigned business groups. Facilitate conversations between functional and technical teams to ensure deep understanding of business needs and solution capabilities. Engage our users to maximize new or improved technology within the SNHU ecosystem, with a focus on Mulesoft. Participate in vendor dialogs to understand solutions, confirm offerings, and monitor performance toward SNHU requirements. Collaborate with product owners, business analysts, architects, developers, QA, and other team members throughout the software/system development lifecycle. Communicate platform/application updates and programs to stakeholders across departments. Gather user feedback and translate it into applicable improvements. Communicate messaging or updates around bugs and problems found in the platform. Other duties, responsibilities, or activities may be assigned. What We're Looking For: 15+ years of relevant IT experience, including work with integration platforms (Mulesoft preferred) and CRM ecosystems (Salesforce). Bachelor's degree required. Professional certifications preferred: Mulesoft Certified Developer/Architect, Salesforce Certified Administrator, ITIL v4 Foundation, Agile, SCRUM, or BA certification such as CCBA, CBAP, or PMI-PBA. Experience supporting integration and CRM technologies from requirements through production, with demonstrated business, technical, and leadership skills. Experience with API management, data integration, and orchestration using Mulesoft or similar platform. Experience with Salesforce object management and Education Data Architecture as a secondary skill. Experience with accessibility and usability design approaches. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources

Collaborate with business architects, data architects, and developers to source, govern, and manage data for AI solutions. The AI Architect will orchestrate collaboration across business, data, application, and technology domains, using platforms such as Salesforce, ServiceNow, Workday, D2L, Banner,

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview The Senior Tech Lead, Workday is the enterprise's technical authority for all integrations and architectural patterns for Workday. This senior individual contributor owns the integration landscape, end-to-end-design, build, patterns, governance, modernizations, and technical roadmap. In addition, the role serves as a trusted architect and hands-on technologist across all Workday domains (HCM and Finance), helping shape scalable, resilient, AI-enabled business processes across the People & Culture and Finance technology ecosystem. This role combines deep Workday integration expertise, modern API engineering skills, architectural thinking, and the ability to influence cross-functional teams. The ideal candidate is equally comfortable designing next-generation integration patterns as they are rolling up their sleeves to build or troubleshoot critical interfaces. Core Responsibilities Integration Architecture & Ownership * Serve as Zelis'technical authority for all Workday integrations across HCM and Finance domains. * Design and govern end-to-end integration patterns using Workday Studio, Core Connectors, EIB, and Workday REST/SOAP APIs. * Architect integrations using Azure API Management, SFTP, custom APIs, and influence the evaluation and adoption of other integration middleware. * Define reusable patterns, reference architectures, and technical standards for how Workday interfaces with the broader enterprise ecosystem. E.g. Snowflake, Salesforce, AWS. * Maintain deep knowledge of Workday's integration capabilities, upcoming platform changes, and release cycles. Hands-On Engineering & Technical Expertise * Develop, configure, and troubleshoot complex integrations in Workday Studio and related frameworks. * Perform root-cause analysis for integration incidents, ensuring permanent fixes and architectural hardening. * Mentor Workday analysts and partner engineers on best practices for API usage, error handling, and data transformation. * Champion security-by-design principles, including tokenization, encryption, and identity-centered patterns. Workday Domain Architecture Leadership * Support all Workday domains at an architectural level, with ability to advise on data models, cross-domain dependencies, configuration approaches, and extensibility. * Act as a technical partner to HR Tech and Finance Tech product owners to ensure coherence between business and platform design. AI, Automation & Modernization * Lead adoption of AI and predictive automation within the Workday integration landscape. * Implement AI-enabled monitoring or copilots to detect anomalies, data breaks, and integration failures early. * Partner with HR/Finance stakeholders to identify opportunities to streamline business workflows using Workday Extend or AI/LLM-driven patterns. * Advocate for continuous modernization of Workday processes and integrations. Cross-Platform & Vendor Ecosystem Influence * Provide architectural input on how Workday should integrate with other HR/Finance platforms (e.g., recruiting systems, payroll vendors, procurement or expense tools, case management). * Influence platform selection, integration design, and data flow considerations for new systems entering the HR/Finance stack. Governance, Roadmap & Stakeholder Leadership * Own the Workday integration roadmap, ensuring alignment with enterprise architecture, InfoSec, and HR/Finance strategies. * Represent Workday technology in cross-functional design reviews and incident escalations. * Collaborate proactively with security, data/analytics, and enterprise architecture teams to ensure alignment on integration standards and data flows. Key Qualifications * 5+ years of Workday technical experience with deep expertise in Workday integrations (Studio, EIB, Core Connectors, PECI/CIC). * Proven track record serving as a hands-on integration architect or lead technologist. * Strong experience building integrations using APIs, Azure APIM, SFTP, and custom interface frameworks. * Demonstrated ability to create reference architectures, solution designs, sequences, and integration patterns. * Strong understanding of Workday security, business processes, data models, and domain structures across both HCM and Finance. * Experience supporting full lifecycle Workday implementations, upgrades, and major integration transformations. * Exceptional problem-solving, communication, and cross-functional leadership skills. * Ability to work autonomously as a senior IC while influencing senior stakeholders. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $139,000.00 - $186,000.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ___. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Job Title: Salesforce – FSC, Solution ArchitectWho You Are: You are the Salesforce subject matter expert, responsible for client delivery, proposals, new business pursuits, recruiting, asset development, complex solutioning, and knowledge management. Responsibilities:Expertise and experience wit

Passion for emerging AI-driven automation technologies within the Salesforce ecosystem. You will be a valued member of the Salesforce delivery team and work collaboratively with cross-functional technical and product stakeholders. Minimum 5+ years of Salesforce experience, including at least 1 year

Must be able to engage with Enterprise Architecture teams in discussing Salesforce Data Modeling. Web services including SOAP, WSDL, REST, SSL standards, security models and typical API client architecture. Mandatory areas - SFDC ARCHITECT - 12-18 years.

Job DescriptionSummary The Director of Sales Operations is the strategic architect of revenue performance for a Salesforce-focused systems integrator. This highly visible individual contributor role partners directly with the CRO and executive leadership to drive forecasting rigor, pipeline governance, compensation strategy, and data-driven go-to-market optimization across new logo, expansion, and co-sell motions. Operating in a services-led environment, this role requires a deep understanding of the intersection between bookings, revenue recognition, utilization, and partner-influenced sales. The Director of Sales Operations will translate growth strategy into scalable operating discipline across Sales, Finance, Delivery, and Executive Leadership. Responsibilities1. Forecasting & Revenue Intelligence • Own weekly, monthly, and quarterly forecasting processes, • Drive forecast accuracy and visibility into bookings, backlog, revenue, and utilization, • Develop predictive pipeline models including stage weighting, velocity, and win rates, • Partner with Finance to align bookings forecasts with revenue recognition planning, • Deliver executive dashboards and board-ready reporting2. Salesforce CRM & Data Governance, • Own Salesforce CRM architecture, hygiene, reporting standards, and pipeline integrity, • Define opportunity stage criteria and enforce sales methodology (e.g., MEDDPICC), • Standardize pipeline reviews, forecasting cadence, and reporting rhythms, • Integrate CRM with PSA / ERP systems for services forecasting visibility, • Drive automation across pipeline management and account planning3. Compensation & Incentives, • Design and administer sales compensation plans aligned to bookings and revenue realization, • Model quota allocation and attainment scenarios, • Manage SPIFF programs and incentive structures, • Oversee partner-influenced crediting logic, • Ensure data accuracy for commission reporting and auditability4. Salesforce Partner Ecosystem Operations, • Align co-sell motion with Salesforce AEs and RVPs, • Track partner-sourced and partner-influenced pipeline, • Support AppExchange / Industry Cloud reporting requirements, • Manage MDF tracking and ROI reporting, • Support partner tier advancement strategies such as Crest or Summit5. GTM Optimization & Capacity Planning, • Model sales capacity, ramp time, and territory design, • Analyze vertical performance across key Salesforce solutions (e.g., Financial Services Cloud, Data Cloud), • Align resource planning with bookings targets, • Identify whitespace opportunities across accounts and industries6. Process Excellence, • Lead QBR preparation and territory performance reviews, • Standardize pricing approval workflows, • Improve proposal-to-close cycle time, • Establish scalable operating cadence across regionsQualifications, • 8+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy, • 5+ years experience within a Salesforce systems integrator or professional services firm strongly preferred, • 5+ years experience with services bookings vs revenue recognition dynamics, • 5+ years experience modeling utilization, backlog, and services revenue forecasting, • 5+ years experience designing and managing compensation plans in professional services environments, • 5+ years financial modeling and forecasting skills (Excel proficiency required)Preferred Qualifications, • Experience navigating Salesforce Partner Program tiers, • Advanced Salesforce CRM expertise; Salesforce certification, • Strong knowledge of Salesforce co-sell motions and partner ecosystem dynamics, • Familiarity with PSA tools such as FinancialForce, Certinia, or Kantata, • Board-level reporting experience, • Experience supporting M&A integration in PE-backed environments, • Bachelor's degree in Business, Finance, Economics, or related field or equivalent experienceKey Metrics This Role Owns, • Forecast accuracy (±5%), • Pipeline coverage ratio (3–4x target), • CRM data hygiene compliance, • Sales cycle duration, • Quota attainment distribution, • Partner-influenced pipeline percentage To be considered for this position, candidates must reside in one of the following U.S. states: AL, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, and Washington DC. Candidates residing outside these states are not eligible for consideration currently. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently. We are committed to pay equity and transparency. The compensation range for this position represents our good faith estimate of the range we reasonably expect to pay for this role at the time of posting. The actual compensation offered will be determined based on factors such as the candidate's experience, skills, education, work location, and internal equity. In addition to base pay, employees may be eligible for discretionary bonuses, commissions, or other incentive programs, as well as a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc. Estimated Compensation Range:$125,000—$150,000 USD FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry-centric expertise, all in one place, to unify fragmented systems. With deep technical expertise across cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms. FormativGroup is an equal opportunity employer providing opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. #formativgroupcareers #WorkWithUs Click here to view our Privacy Policy

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative, enterprise-grade contact center solutions. In this role, you will lead the design and implementation of advanced multi-channel customer experience platforms, leveraging deep expertise in Genesys Cloud and modern contact center technologies. The ideal candidate combines strong technical leadership, hands-on delivery experience, and the ability to translate complex business requirements into scalable, high-quality solutions. Work Authorization: Candidates must have valid authorization to work in the United States at the time of application. Visa sponsorship is not available for this role. Responsibilities: • Serve as the primary technical point of contact for customers and internal stakeholders, providing expert consultancy on Genesys Cloud solutions., • Lead the design and delivery of end-to-end technical solutions, including facilitating workshops, gathering requirements, and producing technical design documentation with stakeholder sign-off., • Analyze complex business and technical challenges to define scalable and effective solution architectures., • Own and evolve the technical architecture of Genesys solutions, introducing new technologies and best practices where appropriate., • Configure and optimize Genesys Cloud environments to align with changing business and operational needs., • Lead the planning and execution of contact center deployments, migrations, and system upgrades., • Act as the main escalation and coordination point for Genesys-related matters, collaborating with internal teams and external vendors., • Support production readiness activities and ensure smooth transition of contact center solutions into live environments.Qualifications, • 5+ years of hands-on experience supporting and optimizing large, multi-site, complex contact center environments., • Experience in designing, implementing, and supporting Genesys Cloud solutions in enterprise settings., • Proven expertise in building routing strategies and IVR workflows using Genesys Architect, • Experience with CRM integration (e.g., Salesforce, MS Dynamics) with the Genesys Cloud environment, • Strong background in infrastructure planning, solution design, deployment, and lifecycle management to ensure high availability and performance., • Solid understanding of business processes and their alignment with customer experience technologies., • Knowledge of Genesys Cloud Workforce Management (WFM): provide expert guidance and best practices to optimize workforce management processes within the Genesys Cloud environment., • Genesys Cloud Training: conduct training sessions for various roles, including supervisors, administrators, users, and architects, to enhance their understanding and effective use of Genesys Cloud features, • Experience with CX Cloud from Genesys and Salesforce Additional Information We offer: • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program., • Work From Anywhere Culture: make the most of the flexibility that comes with remote work., • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Description Job Title: Senior Salesforce Developer – Agentforce Location: On-Site –Atlanta, Georgia (Local only) - No relocation Job Type: W2/Contract Job Summary: We are seeking a highly skilled Senior Salesforce Developer with strong expertise in the Salesforce platform and experience with Salesforce Agentforce capabilities. The ideal candidate will design, develop, and implement scalable Salesforce solutions, leveraging AI-powered automation and agent capabilities to enhance customer service, sales operations, and business processes. This role requires deep technical expertise in Salesforce development, integrations, and modern AI-driven Salesforce features. Key Responsibilities : • Design, develop, test, and deploy custom solutions on the Salesforce platform., • Implement and configure Agentforce to build AI-driven customer and employee agents., • Develop custom functionality using Apex, Lightning Web Components (LWC), Aura Components, and Visualforce., • Integrate Salesforce with third-party applications and internal systems using REST/SOAP APIs and middleware tools., • Build scalable automation using Flows, Process Builder, and Apex triggers., • Work with AI-driven Salesforce features, including automation, conversational agents, and workflow orchestration., • Collaborate with business analysts, architects, and stakeholders to translate business requirements into technical solutions., • Ensure best practices for Salesforce security, performance optimization, and scalability., • Participate in code reviews, release management, and CI/CD pipelines., • Troubleshoot and resolve complex technical issues across the Salesforce ecosystem. Required Qualifications: • 8+ years of experience in Salesforce development., • Hands-on experience with Agentforce or Salesforce AI automation frameworks., • Strong development experience with Apex, LWC, Aura, and Salesforce APIs., • Experience with Sales Cloud and Service Cloud implementations., • Strong experience in Salesforce integrations with external systems., • Experience with CI/CD tools, version control (Git), and DevOps practices., • Knowledge of data modeling, security, and governance in Salesforce., • Excellent problem-solving and communication skills. Preferred Qualifications: • Salesforce certifications such as:, • Salesforce Platform Developer I / II, • Salesforce Application Architect or System Architect, • AI or Agentforce-related Salesforce certifications (preferred), • Experience with AI, automation, or conversational agent development., • Experience with MuleSoft or other integration platforms., • Exposure to Einstein AI and generative AI capabilities within Salesforce. Nice to Have: • Experience with MuleSoft integrations., • Knowledge of **Salesforce Einstein AI features and generative AI tools., • Experience working in Agile/Scrum environments., • Education :, • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

Leverage Salesforce Industry Clouds (Health Cloud, Financial Services Cloud, Field Service Lightning, Experience Cloud, Marketing Cloud) to create cohesive cross‑cloud solutions. The Architect leads the design, integration, and implementation of scalable, secure, and innovative Salesforce Health C

Job Description Senior Enterprise Architect – Shape the Future of Technology Location: Atlanta, GA* (Hybrid Remote) | Position Type: Full-Time Are you ready to take on a career-defining opportunity as the first Senior Enterprise Architect in our organization? This is a rare and exciting "first-to-the-team" role where you will not only lead an architecture team (Data Architecture, System Architecture, Application Architecture) but also build the Enterprise Architecture function from the ground up. As a key strategic leader, you’ll design and implement our technology vision, aligning it with business goals to drive innovation, scalability, and efficiency across the enterprise. This is your chance to make a lasting impact by creating a world-class architecture function that supports a rapidly growing organization. If you’re a trailblazer who thrives in greenfield opportunities, this is the role for you! What You’ll Do Establish and Lead the Enterprise Architecture Function • Develop the organization’s first-ever Enterprise Architecture framework, strategy, and roadmap., • Implement and chair the Architecture Review Board (ARB) to ensure alignment across business and technology., • Define and communicate the technology vision and lead strategic discussions with senior executives, portfolio managers, and stakeholders., • Lead the creation of a robust architectural runway to support Agile Release Trains (ARTs) and Solution Trains., • Partner with Agile Teams, Product Managers, and Solution Architects to define and implement innovative, scalable solutions., • Champion emerging technologies, including Cloud, Big Data, AI, and Machine Learning, to future-proof the organization., • Establish and promote enterprise-wide architectural standards to ensure consistency, quality, and best practices., • Guide Enabler Epics through the Portfolio Kanban to ensure alignment with business priorities., • Collaborate with cross-functional teams to decompose epics into actionable features and capabilities., • Act as a thought leader and advocate for Lean-Agile practices across the organization., • Build and foster a collaborative, innovative culture focused on continuous improvement., • Lead a Community of Practice for architecture and mentor the next generation of technical leaders. What You’ll Bring • Education: Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree or certifications like TOGAF, SAFe are a plus)., • Experience: Minimum of 7+ years in enterprise architecture or technology leadership roles, with proven success in creating large-scale architectures., • Technical Expertise: Deep knowledge of Cloud, Big Data, AI, Machine Learning, system integration, IT governance, and application design. Familiarity with platforms like Salesforce, Appian, and Enterprise systems., • Leadership Skills: Demonstrated ability to build and lead teams, influence stakeholders, and drive organizational change., • Framework Knowledge: Experience with SAFe principles and Agile practices., • Communication Skills: Strong verbal and written communication skills to effectively bridge technical and non-technical audiences., • Visionary Mindset: Ability to think strategically, align technology with business goals, and implement solutions that deliver maximum value. Why This Role? This is more than a job; it’s an opportunity to build a legacy. As the first Senior Enterprise Architect in our organization, you will have unparalleled autonomy to shape the future of technology and make a measurable impact. You’ll work alongside forward-thinking leaders in a collaborative, fast-paced environment that values innovation, leadership, and excellence. If you’re ready to lead, build, and innovate, we’d love to hear from you. Apply now to take the next step in your career as a technology trailblazer! *potentially open to remote candidates in EST or CST with willingness to travel as often as monthly

Job DescriptionCompany Description CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Job Description Mulesoft Architect at CapTech are part of a capable, highly motivated community who strive to continuously learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations and work in a project-based consulting environment. CapTech Consultants enjoy a collaborative environment and have many opportunities to learn from and share knowledge with other developers, architects, and our clients. Our solutions include API-driven clients, microservice architectures, event-driven integrations, cloud deployments, serverless applications, and web and portal front ends. Specific responsibilities for the Mulesoft Architect position include: • Collaborate with team members and clients to deliver a technical solution that meet the unique needs of our clients., • Partner with clients on cross‑functional, team‑based projects to deliver scalable Mulesoft solutions across the full Software Development Lifecycle (SDLC) using Agile methodologies, • Serve as a trusted technical advisor, managing architectural scope while aligning technical solutions with business goals, • Communicate effectively with both technical and non‑technical stakeholders, setting clear expectations and guiding decision‑making, • Create quality deliverables to communicate technical solutions to appropriate audiences., • Leverage CapTech’s internal programs and self-directed training to continually develop industry relevant knowledge and skills., • Communicate effectively to team members with varying degrees of technical knowledge., • Demonstrate technical thought leadership by contributing to architectural standards, best practices, and reusable accelerators, • Mentor architects and developers through architecture reviews, communities of practice, and ongoing knowledge sharing, • Participate in technical pre‑sales activities, including solution design, estimations, and delivery scoping for prospective clients, • Gain exposure to a variety of clients, business models, and industry verticalsQualifications Specific qualifications for the Mulesoft Architect position include: • Experience with MuleSoft 4.x at a high architectural level, • Project experience with MuleSoft Integrations, • 10+ years software development experience, • Extensive knowledge of Integration patterns, • Experience creating Mule applications in Anypoint Studio, • Ability to design APIs and publish to Anypoint Exchange, • Familiarity with designing APIs in RAML, • Applied knowledge of API Development using REST and/or SOAP, • Experience integrating Enterprise applications such as Salesforce, SAP, Workday, Oracle ERP, • Familiarity with microservice architectures, design patterns, and monitoring tools, • Experience with cloud providers such as Azure, AWS, and/or GCP a plus, • Experience with relational database technologies, both traditional and current (NoSQL), • Experience with the CI/CD pipeline, • Experience working with LLMs (e.g., GPT, Claude, Mistral, etc.) in production settingExperience with prompt engineering, MCP and RAG, and agentic AI architectures, • Strong understanding of conversational UX and prompt evaluation metrics, • Experience with agentic frameworks in practice (langchain, n8n, pydantic, etc), • Experience with vibe coding and multi-agents, • Demonstrated experience in enterprise security practices Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. * Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs, • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care, • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more, • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations, • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Job DescriptionCompany Description CapTech is a technology consulting firm dedicated to helping clients achieve their business objectives through innovative technology solutions. With a commitment to excellence and collaboration, CapTech partners with leading companies to deliver digital transformation, software development, and technology consulting services. Job Description Consulting at CapTech: • Partner with clients on team-based projects to deliver solutions across the full Software Development Lifecycle leveraging the Agile Methodology as well as modern technology languages, frameworks, and patterns, • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce Public Sector Solutions implementation, • Design solutions leveraging Salesforce Public Sector Solutions, including case management, licensing & permitting, grants management, and digital services., • Provide architectural oversight and hands-on guidance for implementations using OmniStudio (FlexCards, OmniScripts, Integration Procedures, DataRaptors/Data Mappers), • Design and review integrations with external systems commonly used in State and Local government (e.g., financial systems, eligibility engines, document management, identity providers, • Create an individualized professional development plan, • Demonstrate technical thought leadership in Salesforce Public Sector architecture and emerging Salesforce capabilities, • Contribute to internal architecture standards, accelerators, and reusable assets tailored to government clients, • Opportunities to gain experience with a variety of clients and industry verticals, • Mentor architects and developers, fostering growth through communities of practice, architecture reviews, and knowledge sharing, • Participate in technical pre-sales and scoping support for state and local government clientsQualifications Required Qualifications: • Proven ability to design and optimize business processes and to integrate business processes across disparate systems, • Client-ready written and oral communications skills, • Minimum 2 Years of Salesforce/Customer 360 platform experience, • Minimum 4 Years of relevant technical development experience, • Extensive Apex VF Controllers, Apex Triggers development experience, • Must have a strong background in design/development of large internet or client-server systems OR complete software product lifecycle exposure, • Good knowledge of object-oriented programming, database designing, and the SDLC, • Extensive previous experience in implementing technologies like: VB, COM, COM+, MSMQ, VB.NT, C#, ASP, ASP.NET, XML, XSL, Web services and SOAP, SQL Server, Oracle, • Salesforce.com Platform Developer, Sales Cloud Consultant and/or Service Cloud Consultant Certifications, • CPQ experience, • Salesforce Health Cloud experience, • JQuery development experience Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths, • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs, • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care, • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more, • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations, • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. #LI-RK1

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We’re looking for a Salesforce Platform Manager to lead our in-house Salesforce team and take end-to-end ownership of the platform as a core business system.This role is not about micromanaging tickets or being the smartest admin in the room. It’s about setting technical direction, enabling specialists, and ensuring Salesforce scales cleanly across Sales, Service, and post-sale operations.Our Salesforce footprint spans:- Sales Cloud (complex sales motions)- Service Cloud & Agentforce (support, automation, AI-assisted workflows)- Salesforce CPQ (high-volume SaaS + complex Enterprise deals)- Heavy automation and Flow-driven business logicYou’ll lead a team of strong individual contributors with deep domain expertise, and your job is to align them, unblock them, and keep the platform healthy and intentional.How will you contribute? • Platform Ownership & Strategy, • Own Salesforce as a long-term platform, not a collection of features, • Set and maintain a clear vision for: Architecture, Automation patterns, Custom vs standard trade-offs, Ensure Salesforce evolves deliberately as the business grows and changes, • Team Leadership, • Lead and grow a cross-functional Salesforce team, including: Functional architects / Flow specialists, CPQ specialists, Admins and developers., • Create space for specialists to own their domains while maintaining coherence across the platform., • Establish clear ownership boundaries, decision-making norms, and review practices., • Technical Direction, • Be hands-on enough to: Review designs, Challenge assumptions, Spot architectural risk early., • Hands-off enough to: Trust domain experts, avoid becoming the single point of failure., • Promote consistent patterns across Flows, CPQ, integrations, and data models, • Business Partnership, • Act (or better still, grow your team members into a position where they can act) as the senior Salesforce partner to: Sales / SalesOps, Global Services, Global Support, Revenue Operations / Finance, Legal., • Translate business strategy into platform priorities., • Push back on short-term fixes that create long-term fragility., • Delivery & Operational Excellence, • Balance roadmap work with operational stability, • Ensure: Clean deployments and release management, Sensible technical debt management, Strong documentation and knowledge sharing., • Establish metrics for platform health, not just delivery velocity, • What Success Looks Like, • Salesforce supports complex business processes without constant firefighting., • Specialists can move fast within clear architectural guardrails., • Sales, Support and Service teams trust the system and rely on it., • New products, pricing models, or service motions don’t require rethinking the entire platform., • The Salesforce team is seen as a strategic partner, not an order-taking function.What will you bring?, • 7+ years working with Salesforce in increasingly senior roles, • Experience leading in-house Salesforce teams (not just projects or consultancies), • Strong working knowledge of: Sales Cloud and Service Cloud, Salesforce automation (Flow-first environments), CPQ concepts and lifecycle impacts (even if not the deepest CPQ expert), • Experience with CPQ in SaaS or subscription businesses, • Familiarity with, or eagerness to learn, Agentforce, AI-driven service workflows, or advanced Service Cloud features., • Background working closely with Finance, RevOps, or Legal stakeholders., • Salesforce Architect or advanced cloud certifications., • Proven ability to lead senior ICs and specialists., • Comfortable making - and defending - architectural decisions., • Able to balance speed, flexibility, and maintainability., • Knows when to say “not now” and when to invest properly., • You think in systems and trade-offs, not tools., • You value clarity, ownership, and sustainable design., • You respect deep expertise and know how to leverage i

Job DescriptionNo 3rd Party recruiters, We are unable to provide sponsorship or relocation for this role. *** Position Summary: The Salesforce Architect is a strategic, hands-on leader responsible for designing, developing, and optimizing scalable Salesforce solutions across the Osmose enterprise. This role partners closely with internal business stakeholders, technology teams, and vendors to ensure that our Salesforce platform supports the organization's evolving needs. The ideal candidate is both technically adept and business-savvy, capable of translating complex requirements into best-in-class solutions while ensuring platform performance, security, and governance. Key Responsibilities: • Serve as the technical lead and solution architect for all Salesforce initiatives across Sales Cloud, Revenue Cloud, Experience Cloud, and custom-built applications., • Design and implement scalable, secure, and high-performance Salesforce solutions aligned with enterprise standards and best practices., • Lead architectural reviews, integration design sessions, and code quality assurance processes across internal and third-party development teams., • Collaborate with business stakeholders to gather requirements, develop prototypes, and deliver innovative CRM solutions that drive business value., • Drive the ongoing development and optimization of the Salesforce ecosystem, including custom objects, flows, Apex classes, triggers, and Lightning components., • Manage, mentor, and support developers and admins (onshore employees and offshore vendors), • Partner with cross-functional teams (e.g., Marketing, Sales, Operations, IT) to integrate Salesforce with enterprise systems and data platforms., • Support incident management, release management, and performance monitoring processes for the Salesforce platform., • Ensure data integrity, governance, and compliance with security and privacy standards (e.g., SOX, GDPR)., • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience)., • 8+ years of Salesforce experience, including at least 3 years in a Salesforce Architect or Technical Lead role., • Deep understanding of Salesforce architecture, development lifecycle, and best practices., • Proven expertise in Apex, Visualforce, Lightning Web Components (LWC), and declarative platform tools (e.g., Flows, Process Builder)., • Experience with complex integrations using APIs, middleware (e.g., MuleSoft), and data transformation tools., • Strong knowledge of Salesforce security models, sharing rules, and data visibility architecture., • Salesforce certifications required: Salesforce Application Architect or System Architect; Salesforce Certified Technical Architect (CTA) strongly preferred., • Experience working in Agile environments using tools such as Jira or Azure DevOps., • Experience with Revenue Cloud (CPQ particularly), Field Service Lightning (FSL), Experience Cloud, Certinia project management, • Experience in utilities, field service, or asset management industries is a plus., • Familiarity with DevOps practices and tools (e.g., Copado, Gearset, Git)., • Knowledge of data governance and master data management principles. Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes: • Medical Insurance and Health Savings Account with company contribution, • Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!, • 401(k) with excellent company match, • Paid time off (vacation, sick, floating holidays)

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure customers achieve maximum value from our solutions. As a Customer Architect, you will focus on Strategic Technical Alignment, Operational Excellence and Expedited Issue Resolution and customer advocacy. If you thrive on problem-solving, building strategic partnerships, and driving operational excellence, we want to hear from you! Job Duties and Responsibilities: • Serve as the technical expert on Reltio platform capabilities for customers as they develop solutions aligning with the customer's business needs., • Present technical knowledge of architectural designs including integration approaches., • Deliver workshops and advisory services to enhance customer technical understanding, promoting optimal product usage and alignment with Reltio's best practices., • Hands-on experience working technically with customer engineering (Support), Advanced customer engineering, and cross-functional teams., • Manage customer portfolio of tickets, resolutions, and product enhancement requests., • Own dedicated escalation paths with customers, coordinating resources and driving timely resolution of tickets to exceed customer expectations. Act as a single point of contact for customer engineering issues., • Stay at the forefront of industry trends and challenges and offer Reltio's customers informed and proactive guidance., • Ensure a seamless onboarding experience, setting the foundation for long-term customer satisfaction., • Participate in customer engagement initiatives, including executive business reviews and CSAT/NPS surveys to cultivate strong partnerships., • Advocate for customer needs, translating them into documentation and product enhancement requests., • Deliver the highest quality customer/partner experience and engage in highly technical discussions., • Ability to travel to customer sites upon request., • Bachelor's degree in computer science engineering or similar field of study., • 5+ years of experience working in a technical support capacity., • 5+ years of experience supporting enterprise products in a SaaS in a customer-facing role., • 3+ years of experience with Public Clouds AWS/GCP/Azure and their services., • 3+ years of experience with REST APIs and integration tools., • 3+ years of experience with on-premise or cloud MDM solutions., • Experience in observability and monitoring tools such as LogDNA, CloudWatch, etc., • Experience interfacing directly with Product Management, and engineering teams to escalate and seek resolution on product issues as well as provide customer requirements for future product releases., • Excellent reporting/analytical skills - experienced in developing dashboards with reporting technologies and influencing customers/partners by sharing action-oriented insights., • Experience supporting both Enterprise-focused applications, preferably with a focus on data management, analytics, and big data platforms and technologies., • Accountability - acceptance of responsibility and willingness to commit to and deliver measurable work and results., • Excellent communication, problem-solving, risk management, and project management skills. Skills That Are Nice to Have: • Prior experience working with data products within enterprise space.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Strength in Trust Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to compliance, privacy, security, ethics, and third-party risk, we've created a no-nonsense platform to help supercharge the global push for trust. The ChallengeThe Senior Customer Success Architect role is a strategic advisor within our Privacy/GRC/Compliance product portfolio. We are looking for motivated technical experts with significant industry experience to help ensure strategic success and achieve value while engaging with our portfolio of selected OneTrust customers.Specifically, we are looking for an architect to fit into our 'Privacy Management' product offering within our 'Privacy & Data Governance' Cloud. By 2025, approximately 75% of the global population is expected to have their personal information protected by modern privacy regulations. These laws vary from country to country, leading to confusion and conflicting requirements for safeguarding personal data. Handling privacy tasks manually increases privacy and security risk, threatens customer trust, and can result in the loss of the right to use data and heavy fines. We need someone who can advise them on the challenges they will face and how to overcome them as they look to use OneTrust to meet their business outcomes.If you have experience implementing a comprehensive privacy management program that brings about operational efficiencies and mitigates privacy risks and expenses, we would be interested in talking with you.Your Mission • Establish Trusted Advisor status with senior business and technology leaders., • Develop and present strategic application and architectural design documents leveraging OneTrust best practices., • Lead strategic workshops and develop high-level solution recommendations based on business objectives and feasibility trade-offs., • Deliver thought leadership through presentations, webinars, and learning events to highlight customer use cases and reference architectures., • Provide strategic subject matter expertise through advisory sessions, pre-sales support, and field assistance., • Collaborate with external teams to align roadmaps and technical architectures with strategic business goals., • Translate and implement strategic needs into functional OneTrust technology-driven solutions., • Proactively identify and analyze strategic issues/obstacles and recommend appropriate courses of action., • Successfully present to both implementation teams and C-level executives, earning their trust., • Advocate for customers by providing strategic insights to the Product organization on future release needs and challenges., • Refine and improve internal processes and methodologies based on strategic customer feedback and evolving industry standards., • Manage multiple strategic engagements simultaneously, ensuring timely and successful delivery., • Engage with customers to build long-term strategic relationships and ensure ongoing success., • Mentor junior team members to enhance their strategic skills and knowledge., • Establish structured feedback loops with customers to continuously improve OneTrust products and services.You Are/Have, • Demonstrated ability in management, mentorship, and organizational behavior., • Strategic thinker with the ability to quickly learn and apply new concepts, business models, regulations, and technologies., • Deep aptitude for communicating complex business and technical concepts using visualization and modeling aids., • Proven record of accomplishment of establishing trusted advisor relationships with senior stakeholders., • Demonstrated expertise in customer-facing privacy and security consulting, implementation, and advisory roles., • Impressive written and verbal communication skills, including proficient presentation abilities., • Ability to work autonomously, prioritize, multitask, and perform appropriately under deadlines.Your Experience Includes, • BA/BS in a related subject is required, • 3-5 years of experience in a Privacy role, • Demonstrated success working with enterprise customers on technical products, • Proven ability to engage across corporate functions (Professional Services, Engineering, Sales and Product Management), • Functional experience in troubleshooting software and web services, • Experience in using software for reporting and task management such as Salesforce preferredExtra Awesome, • Relevant certifications (CIPP/E, CIPP/US, CIPM, CIPT, FIP, GRCP, GRCA, AIGP, LPEC, etc.), • Knowledge of privacy, ethics, security, data governance, risk management, compliance, or sustainability concepts or industry trends, • Intermediate/ Expert working knowledge of the following:, • APIs (REST and SOAP), • File access, sharing, and/or management workflows (S3 and SFTP), • Various web application authorization types (Basic, Bearer, OAuth 2, API Key, Custom, Open ID Connect, etc.), • Related programming/scripting languages and libraries (JavaScript, Python, PowerShell, SQL, C#, Ruby, PHP, FreeMarker, etc.), • Extensive experience implementing and troubleshooting integrations Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

A leading healthcare technology firm is seeking a Salesforce Platform Architect in Atlanta, GA. This role is pivotal in driving architectural vision, ensuring technical standards, and guiding integration strategies within the Salesforce environment. Ideal candidates will have over 8 years in enterpr

A leading healthcare provider in Atlanta is looking for an experienced Enterprise IT Architect – Salesforce Health Cloud.

Job Description The Director of Data Engineering is a senior IT leader responsible for enabling, scaling, and maturing the organization's data-driven decision making by delivering trusted, secure, and enterprise-ready data platforms and analytics capabilities. This role owns the strategy, architecture, delivery, and ongoing effectiveness of enterprise data engineering and business intelligence platforms, ensuring data is reliable, governed, and aligned to business priorities. Reporting to the Vice President of IT, this leader partners with executive and business stakeholders to translate enterprise strategy into high-value data products, analytics capabilities, and AI-ready platforms. Accountable for enabling advanced analytics and responsible AI through governed platforms including Microsoft Fabric, Azure Data Services, SQL Server, Power BI, and Copilot. This position combines strategic vision with operational accountability across the data lifecycle, from ingestion and integration through semantic modeling, analytics, and AI enablement, while building and leading a high-performing data engineering and architecture organization. Key Responsibilities Enterprise Data and Analytics Strategy • Define and execute the enterprise Data Engineering and Business Intelligence strategy aligned to business priorities and long-term goals., • Own the data platform vision and multi-year roadmap balancing innovation, scalability, reliability, security, and cost efficiency., • Translate enterprise strategy into a prioritized portfolio of data initiatives and data products with measurable outcomes., • Architect, build, and continuously evolve a modern, cloud-native data platform ecosystem supporting reporting, analytics, and AI enablement., • Design and implement enterprise data lake architectures (including medallion bronze/silver/gold patterns) for scalable ingestion, transformation, and analytics., • Oversee enterprise ingestion, integration, storage, and processing across structured and unstructured sources, ensuring scalable, reusable, and secure pipelines., • Enable governed self-service analytics via semantic models, standardized metrics, and enterprise BI (including Power BI)., • Lead data engineers and architects to deliver reusable, secure data solutions and patterns across the enterprise., • Ensure integration between data platforms and core enterprise systems (CIS, CRM such as Salesforce or equivalents, contact center platforms such as Five9 or equivalents, Oracle-based financial/operational systems, and other line-of-business applications)., • Own the lifecycle, prioritization, and delivery of enterprise data products and analytics capabilities., • Accountable for reliability, availability, performance, scalability, and cost of enterprise data platforms; ensure platforms meet defined SLAs/SLOs., • Establish and enforce governance (data quality, lineage, access controls, and lifecycle management) with clear ownership and remediation processes., • Ensure compliance with security, privacy, and regulatory requirements in partnership with Security and Legal teams., • Enable and guide responsible AI/ML usage on enterprise data and analytics platforms in alignment with enterprise AI strategy and governance., • Partner with software engineering to integrate scalable data back-end architectures supporting applications and operational systems., • Own the data and analytics technology budget (forecasting, investment prioritization, and cost optimization)., • Build, lead, and develop a high-performing data engineering and architecture organization., • Set clear goals and performance expectations; develop career paths and succession plans., • Lead change to drive adoption of data-driven decision making and consistent enterprise standards., • Influence senior leaders to align on data priorities, standards, and operating models., • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience., • 7-10+ years of progressive experience in data engineering, analytics platforms, or business intelligence, including senior leadership roles., • Proven experience designing and operating enterprise-scale data platforms supporting governed self-service analytics and advanced use cases., • Strong knowledge of modern data architectures, cloud platforms, relational/analytical databases, and enterprise data lake patterns., • Experience integrating data platforms with complex operational systems (CIS, Salesforce or equivalent CRM, Five9 or equivalent CCaS, Oracle-based systems/ERP, and other line-of-business applications)., • Demonstrated ability to partner with executives, influence stakeholders, and lead complex, cross-functional initiatives., • Master's degree in a related field., • Deep experience with Microsoft data technologies, including Microsoft Fabric, Azure Data Services, SQL Server, and Power BI., • Experience integrating with Oracle-based ecosystems (for example SOA architectures and data integration technologies such as GoldenGate or Attunity)., • Strong grasp of relational concepts across platforms (including T-SQL vs. PL/SQL) to inform modeling, performance, and integration decisions., • Hands-on experience designing and implementing data lakes and medallion architectures for analytics, reporting, and AI use cases., • Familiarity with non-Microsoft data technologies such as Snowflake, Databricks, AWS, or open-source data platforms., • Experience enabling AI-assisted analytics on enterprise data platforms., • Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks and collaborating with colleagues., • Ability to operate standard office equipment such as computers, printers, and copiers., • Keyboarding: Ability to enter text or data into a computer by means of a traditional keyboard and mouse, requiring finger dexterity and hand coordination., • Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues, or visiting different departments. Ability to stand during receptions, • Driving: Ability to drive to the office 2-3 days per week and to offsite meetings, events, and conferences as needed. Travel to other out-of-state office (GA or FL) 1-4 times per year., • Requires visual and auditory acuity for effective communication, document review, performance management, and use of office technology., • Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings. Ability to reach for items stored in cabinets or shelves, both above and below shoulder height., • Some evening and weekend work required for external events. Ability to work in typical office conditions, which may include exposure to noise, artificial lighting, and climate-controlled environments At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere. Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination. Benefits for full-time employees include: • Full medical, dental, and vision coverage, • Employer-paid life and disability coverage, • Annual employer contributions of up to 12.5% to your 401k, • Remote work options available based on business needs, • Annual performance incentive is a % of annual benchmark based on position level, • Paid four-week sabbatical every five years, • Opportunities to volunteer in the community, • Education assistance up to $5250 per year

Job Description Position Details: We are seeking a visionary Enterprise Data Architect (EDA) to play a pivotal role in shaping the future of our data strategy and infrastructure. As part of our technology leadership team, you will ensure that data management aligns with business objectives and integrates seamlessly with our technology strategy. In this role, you will guide the design of a scalable data architecture, define governance frameworks, and enable data-driven decision-making across the organization. Collaborating closely with business stakeholders, IT teams, and analytics experts, the EDA will ensure that the organization's data is actionable, secure, and well-integrated to support both current operations and future innovation. Your work will be key to supporting our digital transformation and ongoing efforts to enhance business operations through effective data usage. Responsibilities: · Data Strategy Development: o Define and implement a comprehensive data strategy that aligns with business goals and objectives. o Integrate data management and technology strategies to ensure seamless alignment. · Data Architecture Design: o Develop and maintain a data architecture blueprint that guides the flow, storage, and management of data across various platforms. o Ensure data is well-organized, accessible, and supports both structured and unstructured data needs. · Data Governance: o Establish and enforce governance frameworks to ensure high-quality, consistent, and secure data. o Develop policies for data stewardship, metadata management, and data standards. o Monitor and ensure compliance with regulations like GDPR and HIPAA. · Data Integration: o Lead the integration of data systems across cloud, on-premises, and hybrid environments. o Facilitate smooth data interaction between diverse platforms (Salesforce, Policy Management Systems, Appian, Workday etc.), ensuring consistency and efficiency. · Technology Evaluation and Adoption: o Evaluate, recommend, and implement new data technologies, such as data platforms, databases, data lakes, and data warehouses. · Collaboration with Enterprise Architect, IT and Business Teams: o Partner with IT leaders, business stakeholders, and analytics teams to align data strategies with business needs. o Serve as a bridge between technical teams and business units to ensure effective communication and alignment. · Data Security and Privacy: o Design and implement data security frameworks to protect sensitive data. o Ensure compliance with data privacy regulations and enforce secure data access policies. · Performance and Scalability: o Design data architectures capable of handling large-scale and real-time data applications. o Optimize systems for performance, scalability, and efficiency. · Emerging Technologies: o Stay abreast of emerging technologies, including AI, machine learning, and big data analytics, and integrate them into data strategies as appropriate. Requirements: · Bachelor's degree in Data Science, Engineering, or a related field (Master's preferred). · Proven experience as an Enterprise Data Architect or in a similar role. · Strong background in data governance, data integration, and data security. · Experience with cloud technologies, data lakes, and big data platforms. · Familiarity with technology tooling and modernized tech stack including Dataiku, Snowflake, DBT, Airbyte, Sigma, Qlik, Fivetran, Salesforce, and Workday. · Familiarity with regulatory compliance requirements, including GDPR and HIPAA. · Experience working in cross-functional teams to align business needs with data strategies. · Knowledge of emerging technologies like AI, machine learning, and big data analytics. · Proven experience in system architecture within an Agile framework (SAFe experience highly preferred). · Excellent communication skills with the ability to explain complex technical concepts to various stakeholders.

Job DescriptionCompany Description CapTech is a technology consulting firm dedicated to helping clients achieve their business objectives through innovative technology solutions. With a commitment to excellence and collaboration, CapTech partners with leading companies to deliver digital transformation, software development, and technology consulting services. Job Description Consulting at CapTech • Partner with clients on cross‑functional, team‑based projects to deliver scalable Salesforce solutions across the full Software Development Lifecycle (SDLC) using Agile methodologies, • Serve as a trusted technical advisor, managing architectural scope while aligning technical solutions with business goals, • Lead the technical architecture and delivery of Salesforce implementations, including custom development, integrations, and data migration, • Design enterprise‑grade Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and industry‑relevant managed packages, • Design and review integrations between Salesforce and external systems such as ERP platforms, financial systems, marketing tools, identity providers, and document management solutions, • Create and execute an individualized professional development plan focused on Salesforce architecture mastery and emerging platform capabilities, • Demonstrate technical thought leadership by contributing to architectural standards, best practices, and reusable accelerators, • Mentor architects and developers through architecture reviews, communities of practice, and ongoing knowledge sharing, • Participate in technical pre‑sales activities, including solution design, estimations, and delivery scoping for prospective clients, • Gain exposure to a variety of clients, business models, and industry verticalsQualifications Required Qualifications • Proven ability to design and optimize complex business processes and integrate systems across distributed enterprise environments, • Strong client‑facing written and verbal communication skills, • Minimum 3+ years of Salesforce platform experience, • Minimum 5+ years of overall technical development experience, • Strong architectural and hands‑on experience with Salesforce, including Apex, Flows, Lightning Web Components, OmniStudio, and Experience Cloud, • Experience with Salesforce CPQ, • Solid understanding of Salesforce platform capabilities, integration patterns, and SDLC best practices, • Salesforce certifications such as Platform Developer, Administrator, Application Architect, or System Architect, • OmniStudio certifications or demonstrated advanced experience, • MuleSoft experience and/or certifications, • Experience with CI/CD pipelines, source control strategies, and modern DevOps tooling within Salesforce ecosystems Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths, • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs, • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care, • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more, • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations, • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. #LI-RK1

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