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Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. The Mission Driver Enablement Center (MDEC) is seeking a Senior Salesforce Developer / Technical Lead to drive the design and delivery of advanced, integrated customer engagement solutions for Federal agencies. This role combines hands-on development with technical leadership, focusing on architecting and implementing scalable Salesforce solutions integrated with Amazon Connect, AI-driven capabilities, and third-party government systems. The ideal candidate brings deep expertise in Salesforce architecture, cloud contact center integrations, and secure solution delivery within regulated government environments. This individual will serve as a technical leader across projects, guiding design decisions, mentoring developers, and ensuring high-quality, scalable implementations. Job Responsibilities: Lead the design, architecture, and implementation of Salesforce-based contact center solutions, from prototyping through enterprise-scale production deployments Architect and oversee integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD platforms), including real-time data exchange, screen-pop functionality, and omnichannel routing Define technical solutions and integration patterns across Salesforce, AI platforms, and external agency systems Provide technical leadership to development teams, including code reviews, design reviews, and mentoring junior and mid-level developers Collaborate with stakeholders to translate business needs into scalable technical solutions and lead solutioning discussions with clients Establish and enforce Salesforce development best practices, coding standards, and DevSecOps processes Ensure all solutions meet Federal security and compliance requirements (e.g., FedRAMP, ATO) Oversee full lifecycle delivery, including architecture, development, testing, deployment, and sustainment Support proposal efforts, technical solutioning, and estimation for new work as needed Lead knowledge transfer and provide strategic guidance to client teams for long-term system success Required Education & Experience: Bachelor’s degree in IT or related field and a minimum of 8 years of relevant experience or or Masters with a minimum 6 of relevant experience, progressive experience in Salesforce development and architecture, including Federal program experience Proven experience designing and delivering solutions in Salesforce Government Cloud environments Strong experience integrating Salesforce with Amazon Connect cloud-based contact center platforms (required) U.S. Citizenship required Ability to obtain and maintain a Public Trust clearance Required Certifications: Salesforce Certified Platform Developer I Salesforce Certified Platform Administrator At least two advanced certifications (e.g., Platform Developer II, Application Architect, System Architect) Required Technical Skills: Strong experience with Omni-Channel routing, screen pops, and real-time CRM/contact center integrations Deep expertise in Salesforce platform development: Apex, Lightning Components, Experience Cloud, and APIs Experience designing scalable integration architectures using REST/SOAP APIs and middleware tools (e.g., MuleSoft or equivalent) Experience with Einstein / Agentforce capabilities and AI-driven customer engagement solutions Strong understanding of identity and security architecture, including SSO, MFA, encryption, and secure integration patterns Proficiency in modern web technologies (JavaScript, HTML5, CSS) Experience with Salesforce declarative tools (Flow, Lightning App Builder) and governance of hybrid declarative/programmatic solutions Experience leading development in Agile environments (Scrum, SAFe, Kanban) and guiding teams in Agile best practices Strong communication skills and ability to interface with technical and executive stakeholders Additional Requirements: Exceptional communication skills with the ability to articulate complex technical concepts to leadership and translate business requirements into technical solutions. Proven leadership experience in managing and mentoring high-performing technical teams. Demonstrated success in delivering multiple concurrent, large-scale Salesforce implementations in government or defense sectors. Desired Experience: Salesforce Architect-level certifications (Application Architect, System Architect, or CTA track progress) Implementations of additional contact center technology (CXone, Genesys, etc.) and additional contact center focused conversational AI, virtual agents, agent assists, etc. Experience with Salesforce Health Cloud or Data Cloud Experience with AWS GovCloud or Azure Government Experience with enterprise analytics platforms (Tableau, Power BI, SAS) Experience leading multi-system integration efforts across large Federal programs Familiarity with additional low-code/no-code platforms and modern cloud-native architectures. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. April 6, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Location: McLean, Virginia – 22102/Milford, Ohio – 45150/San Antonio, Taxes - 78259 Job Description Must Have Technical/Functional Skills · Proven experience as an AI Architect defining enterprise AI architecture, standards, and governance. · Hands-on experience designing/building agent-based approaches and autonomous workflows. · Strong expertise in Prompt Engineering (Zero/Few-shot, Chain-of-Thought) and prompt design. · Strong Python development experience and ability to guide teams with reference implementations. · Experience with RAG, vector databases, and cloud deployments. · Practical experience with GitHub Copilot adoption patterns including guardrails, prompt library management, extensions, and metrics · Salesforce ecosystem experience with ability to guide agentic development for Salesforce (architecture + delivery enablement). (Role requirement; no internal doc explicitly lists this combined requirement.) · Preferred / Nice to Have · Experience designing enterprise adoption frameworks for Copilot/AI with change management and champion models. · Experience building Copilot-led accelerators for engineering productivity and rapid prototyping. · Knowledge of AI governance requirements and productionization practices. Roles & Responsibilities 1) Architecture & Strategy (AI / Agentic AI) · Define the overall solution architecture for enterprise agentic AI programs and create the target-state roadmap · Establish AI architecture standards, reference patterns, and governance guidelines for adoption at scale. · Design architecture across LLMs/frameworks, vector databases, and cloud deployments, including Responsible AI practices. 2) Autonomous Agent Design & Orchestration (Copilot-led) · Architect and enable autonomous agent workflows using GitHub Copilot, including multi-step orchestration and enterprise guardrails. · Define a framework for prompt libraries, guardrails, extensions/integrations, and productivity metric tracking for Copilot adopt · Drive repeatable implementation approach and best practices for Copilot-based engineering interventions and productivity tracking 3) Agentic Development for Salesforce (End-to-End) · Lead the architecture for Agentic Development in Salesforce, covering development and quality engineering workflows. · Enable Copilot-driven acceleration from design artifacts (e.g., Figma requirement sheets) to boilerplate code and supporting assets, where applicable. · Establish patterns for agent-assisted testing and a roadmap toward autonomous testing where feasible (e.g., test case generation, script automation, regression maintenance). 4) Prompt Engineering Excellence · Own enterprise prompt strategy including Zero-shot / Few-shot / Chain-of-Thought prompting techniques and prompt governance. · Create reusable prompt frameworks/cookbooks, templates, and standards for consistent outcomes across teams. 5) RAG + Model/Tool Orchestration (Python-led) · Architect and govern RAG pipelines, knowledge grounding approaches, and multi-turn agent orchestration using frameworks such as LangChain (or equivalent). · Provide hands-on guidance for implementation in Python, including reference implementations and integration patterns.

Dupont Circle Solutions (DCS) is a team of consultants defined by our deep Salesforce expertise and the conviction that better systems make better businesses. We partner with organizations at every scale—from global enterprises navigating complex digital ecosystems to high-growth, private equity-backed firms and tech-enabled associations. We act as our clients’ champions, focused on turning Salesforce into a strategic asset that drives measurable impact. Whether we are architecting scalable infrastructure for IT leaders or streamlining lead-to-order processes for revenue teams, we are ready to roll up our sleeves and ensure Salesforce works exactly the way our clients need it to. GROW WITH US: At DCS, we create sustained, meaningful outcomes by hiring and empowering the best talent within a hardworking, collaborative, and fun culture. As a woman-owned, equal opportunity employer, we welcome everyone and strongly encourage people of color, LGBTQ+ and non-binary individuals, veterans, and people with disabilities to apply. We are a remote-centric workplace with a Virginia office and a team spread across North America. DCS is looking to hire a new Managing Director within its growing delivery team. The successful candidate will serve as a senior champion for our clients, shaping engagements that align with their long-term digital transformation goals. You will play a foundational role in architecting the future of our delivery team while maintaining the high standards of quality that define the DCS brand. YOU ARE: 💡 • A Consulting Business Partner: You blend high-level strategy with operational discipline. You can sit with a C-suite executive at a key account, pinpoint business problems and opportunities, and translate ideas into consulting engagements that align to our business. You are a seasoned leader, with experience overseeing account relationships, shaping work, and delivery results., • A Growth Catalyst: Ready to play a pivotal role in shaping our future as the technology advisor of choice, championing transformative growth for our clients. You possess a keen eye for expanding existing accounts and establishing new relationships through active listening and deep stakeholder engagement., • Strategic and Thoughtful: Able to ideate multiple scenarios to solve problems and articulate complex ideas clearly, tailoring your message to resonate with diverse stakeholders, navigating the space between business and technology., • A People Leader: Passionate about mentoring and developing your team, unlocking their full potential and creating a collaborative, inclusive environment. You are not afraid to roll up your sleeves, but understand the importance of delegation and empowerment. You lead with empathy but hold your team (and yourself) to a high standard of accountability. YOU DO: 💻 • Account Shaping & Farming (40%): You own the "Land and Expand" strategy for a portfolio of accounts. You proactively identify new opportunities and move them from "problem" to "signed SOW" by defining the business value (the "So That"). You develop and maintain formal Account Plans for your key accounts, identifying a rolling 12-month roadmap of opportunities., • Workforce Health & Mentorship (30%): You lead a team of consultants through a layer of portfolio leaders. You ensure your leaders are fostering a culture where team growth and career progression are prioritized alongside delivery excellence., • Financial Stewardship (20%): As a member of our delivery leadership team, you manage the P&L of your portfolio. You are responsible for revenue forecasting, margin health, and identifying utilization risks (like unstaffed "bench" time) before they impact the business., • Sales & GTM Support (10%): You support key sales motions, bringing a "delivery-first" perspective to the sales cycle to ensure what we sell is what we can effectively deliver. YOU HAVE: 🎓 • 12+ years of systems consulting experience, with proven track record of leadership., • Proven deal-shaping ability: You can point to SOWs and POVs you have authored personally that drove significant account growth., • Salesforce Fluency: You understand the platform’s capabilities well enough to lead a high-level solutioning conversation, knowing exactly when to pull in a Solution Architect to finalize the technical 'how'., • The ability to have "hard conversations" with clients and internal teams to protect the DCS "Stakeholder Triangle.", • Willingness to travel to home office or client site as needed (3 - 4 days/month) BENEFITS: 🔥 • Remote-first work environment, with the option for hybrid in the DC/MD/VA area, • Generous, flexible PTO, paid holidays, and floating DCS holidays, • Top-notch medical, dental, and vision - we pay the majority of the premium for yourself, spouse, and your dependents, • 401(k) match 100% on the dollar up to 6%, with no vesting period, • 16 weeks paid leave for parents who give birth to a child, 4 weeks for non-birthing parents, • Paid Salesforce certification exams, • Bonus programs: performance, hiring referrals, Salesforce certification bonuses, • Home office setup with new laptop, monitor, and all accessories needed, • Cool swag brands like Yeti, Patagonia, and Marine Layer., • Company-paid Mental health and well-being support program, • Zoom happy hours, virtual social events, and engaging activities, • Award-winning culture and supportive team environment to embrace our commitment that hard work is appreciated and is directly tied to outcomes. CORE VALUES: 👏🏻 • People-First: We believe in creating an inclusive, kind, and supportive people-first environment that prioritizes our people and empowers them to reach their highest potential., • Authentic: We are unapologetically authentic, acting with intention, transparency, integrity, and honesty in everything that we do., • Curious: We lead with curiosity and the drive to continuously iterate and evolve, which is essential to our personal and professional growth., • Deliberate: We provide purposeful, deliberate, and meaningful work that is pivotal to our client's success. OTHER REQUIREMENTS: • This is a U.S.-based position. Candidates must currently reside in the United States., • Applicants must be legally authorized to work in the United States. Sponsorship is not available for this role both now or in the future., • Candidates will be required to verify U.S. residency and work authorization during the hiring process., • Final candidates may be required to participate in at least one in-person interview., • Any offer of employment is contingent upon the successful completion of one or more comprehensive background checks, conducted in accordance with federal, state, and local laws.

About Our Organization: Punchbowl News is a news content company focused on power, people and politics in Washington. Punchbowl News’ primary focus is breaking news about power, the nation’s political leadership and explaining to our audience of political junkies how Washington works. We produce (at least) three newsletters each day, a daily podcast, dozens of events and more across our growing product suite. Punchbowl News’ theory is that power in Washington emanates from the Capitol – and that’s the center of our focus. Our audience includes members of Congress, high-ranking members of the Trump administration, lobbyists, top-level reporters, media executives, Wall Streeters, tech and Hollywood executives and everyday political fans. FLSA Status: Exempt Employment Status: Full-time Regular Primary Location: Washington, DC Job Summary: Punchbowl News is seeking an experienced Revenue Operations Manager to optimize both our direct ads and subscriptions sales processes, manage our Customer Relationship Management (CRM) infrastructure, and drive operational excellence across our revenue teams. This role is critical to scaling our sales teams and ensuring seamless coordination between our Ad Sales, Subscription Sales, Marketing, Product, Events, and Engineering teams. The ideal candidate will serve as the HubSpot CRM expert and process architect, building the reporting and operational infrastructure that powers our revenue growth. Responsibilities • Serve as the primary owner and administrator of our HubSpot CRM, ensuring data integrity, optimal configuration, and maximum adoption across teams., • Design, implement, and maintain CPQ (Configure, Price, Quote) workflows to streamline deal execution and approval processes., • Build, maintain, and present comprehensive dashboards and insightful reports that provide actionable insights into sales performance, pipeline health, and forecasting accuracy., • Develop and present custom reporting solutions for leadership and cross-functional stakeholders to support data-driven decision making., • Design, document, and train teams to execute scalable sales processes that support business growth while maintaining quality and compliance., • Identify bottlenecks in the sales cycle and implement solutions to improve conversion rates and deal velocity., • Train sales team members on CRM best practices, new tools, and process changes., • Continuously evaluate and optimize our sales technology stack to improve efficiency and effectiveness., • Create and maintain sales playbooks, training materials, and best practice documentation., • Accurately document processes and maintain detailed system documentation in a timely manner. Qualifications • 3+ years of direct experience in Revenue Operations, Sales Operations, or a similar role., • Proven expertise with CRMs (ideally HubSpot), including advanced features like workflows, custom properties, and reporting., • Hands-on experience implementing and managing CPQ tools (e.g., HubSpot Commerce, DealHub, Salesforce CPQ, or similar)., • Strong track record of building reports and dashboards that drive business decisions., • Advanced proficiency in CRM administration and data management., • Expert-level skills in data analysis and visualization., • Exceptional problem-solving abilities with a process-oriented mindset., • Strong project management skills with the ability to manage multiple initiatives simultaneously., • Excellent communication skills, both written and verbal, with the ability to translate technical concepts for non-technical audiences., • Demonstrated ability to work effectively across departments and influence without direct authority., • Meticulous attention to detail with a commitment to data accuracy and operational excellence., • Experience in a high-growth startup or SaaS environment is highly desirable., • Familiarity with additional tools in the sales tech stack (e.g., Chargebee - or other subscription management tools, Outreach, Gong - or other Sales call tracking software, LinkedIn Sales Navigator, Zoom Info, etc) is a plus. Compensation & Benefits The salary range for this position is $100,000 to $120,000. Final compensation will be determined based on the role’s scope, as well as the candidate’s experience and relevant skills. In addition to salary, Punchbowl News is pleased to offer other benefits • Health Coverage: Medical, dental, and vision insurance, with 100% of premiums covered by Punchbowl News for employees and eligible family members., • Retirement Plan: 401(k) with employer-matching contributions, available after six months of employment., • Paid Time Off: 20 days of paid vacation annually, in addition to most federal holidays., • Office-Wide Breaks: Two additional weeks of paid company-wide time off—end of August and end of December., • Parental Leave: Up to 20 weeks of fully paid leave for birth parents. Non-birth parents or partners are eligible for 12 weeks of paid leave., • Professional Development: Ongoing learning opportunities through internal training, programs, and external classes. This is an in-person role based in Washington, DC, with required on-site attendance Monday through Thursday, and remote work on Fridays. Employment Eligibility & Equal Opportunity Statement Punchbowl News celebrates diversity and is committed to creating an inclusive environment for all employees. In accordance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required Form I-9 upon hire.

Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role and Team The Business Applications and Data team is part of corporate IT and is responsible for supporting, developing, managing and enhancing the set of enterprise applications which make up the platform that delivers Medallia's business processes. The group focuses on engagement with the lines of business to evolve and scale solutions to best fit Medallia's business needs. In addition, the group focuses on design, development and deployment of an enterprise decision support system to provide enhanced reporting and analytics capabilities. Our team's Top Priorities include: Optimize Medallia's business processes Provide an accurate single source of truth for timely decision support Simplify the landscape for support efficiency Design, plan and deliver quality new solutions, cost effectively We are seeking a skilled and experienced HCM Solutions Architect to join our dynamic team. In this role, you will be responsible for the design, implementation, and maintenance of Workday and related solutions within our organization. You will collaborate closely with HR, Finance, and IT stakeholders to ensure our Workday platform and related HCM solutions meet business requirements and enhance operational efficiency. The ideal candidate will have a deep understanding of Workday and other HCM solutions' cross-functional complexities, security, configurations, and best practices, coupled with strong analytical skills and the ability to translate business requirements into effective system solutions. Responsibilities • Stakeholder Engagement, • Serve as a strategic advisor to our People & Culture, IT, and Finance leaders, translating complex business needs into scalable, maintainable solutions leveraging Workday and other related technologies., • Partner with stakeholders to define problem statements, assess business impact, and ensure alignment between technology investments and business priorities., • Solution Design, • Collaborate with cross-functional teams and vendors to: gather requirements; analyze workflows and data needs; identify opportunities for people, process, and technology improvements; and, prioritize and refine requested improvements., • Evaluate and shape new project and product requests for strategic fit, technical feasibility, and alignment with enterprise system architecture., • Provide architectural leadership on build vs. buy decisions, managing technical debt, scalability, and performance trade-offs., • Act as a thought partner to senior leadership and a mentor to HRIS and business analysts, fostering a culture of continuous learning and architectural excellence., • System Configuration & Process Optimization, • Define, develop and oversee the application of scalable configuration standards and architectural frameworks that drive automation, efficiency, and long-term sustainability., • Ensure system and data integrity through expert-level configuration of security, business processes, calculated fields, condition rules, and validations., • Design and optimize data flows and process integrations between Workday and internal systems, ensuring data accuracy and process efficiency., • Lead the technical implementation of Workday modules - including HCM, Learning, Absence, Compensation, Performance, Time Tracking, Analytics - and other integrated systems., • Configure and customize Workday functionality based on business needs and best practices., • Design and develop Workday integrations using EIBs, Core Connectors, Cloud Connect, and Workday Studio while also extending functionalities. Develop and execute test plans to ensure system integrity and data accuracy. • Lead Development, Support, and Continual Improvement, • Oversee planning and execution of major Workday releases, including feature adoption strategy, regression testing, and stakeholder impact analysis., • Lead ongoing assessment of Workday platform health and user experience metrics to inform continuous improvement and maximize business value., • Lead internal and external team members in development and support activities, as well as participating hands-on in the ongoing development, support, troubleshooting, and maintenance of Workday configurations and integrations., • Own end-to-end lifecycle management of Workday documentation, version control, and change processes across all modules and integrations., • Governance, Security, Privacy, & Compliance, • Implement and manage security protocols to protect sensitive employee information., • Ensure the HRIS complies with data privacy regulations and policies, in collaboration with the organization's IT and legal teams., • Ensure Workday architecture, configurations, and change management processes are prepared to meet SOX compliance and audit standards, partnering closely with internal audit, InfoSec, and compliance teams., • Enable secure and compliant innovation by champion governance practices that balance flexibility with control across the Workday ecosystem. Qualifications Minimum Qualifications • Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent work experience., • 7 years of HRIS experience, specialized in HCM and reporting in a technical capacity., • 5 years of experience with Workday configuration and implementation, including building integrations using Studio, Core Connectors, and web services., • Experience as a team lead managing a small team of internal or external resources Preferred Qualifications • Hands-on experience implementing and supporting Workday HCM, LMS, and Security Management plus more than one of the following modules: Payroll, Talent Management, Time Tracking, Benefits, etc., • Experience as a solution architect, or equivalent, on at least one full life-cycle implementation of Workday HCM., • Certifications in Workday HCM and Workday Integration., • Proficiency in Workday integration tools such as EIB, Core Connectors, Cloud Connect, and Workday Studio., • Reporting skills to be able to build custom reports in native Workday and People Analytics modules., • Experience in building integrations with HCM-related applications such as ICIMS, ADP, Concur, Paylocity, Fidelity, Crescent, and other Health benefits applications., • Experience in maintaining integrations with IT related applications such as Snowflake,Tableau, NetSuite, Salesforce, Adobe Workfront, and Okta. Medallia is committed to equal pay and transparency. The annual base salary range for this position is $120,000 - $190,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

About KLDiscovery KLDiscovery is a leading provider of eDiscovery software and services combining unparalleled client service, deep domain expertise, and modern digital tools to help clients navigate complex legal, regulatory, and data challenges The Role KLDiscovery is seeking a Sr. Director of Demand Generation to build and scale a high-performing, global demand engine that drives qualified pipeline and revenue growth. This is a strategic, hands-on leadership role responsible for developing and executing multi-channel programs that engage legal and enterprise buyers across long, complex sales cycles. You will partner closely with Sales, Marketing, and Revenue Operations to improve pipeline quality, accelerate conversion, and maximize marketing ROI. The ideal candidate is a player/coach who is equally comfortable setting strategy and executing campaigns and brings deep expertise in B2B demand generation within SaaS, legal tech, or similarly complex environments. Annual salary for the position is $185,000 to $210,000. (Sr. Director level, can be remote anywhere in US. Central or Eastern time zone preferred) What You'll Do Build and Optimize Demand Infrastructure Where appropriate, evaluate, select, and implement marketing technology to support demand generation and pipeline growth (e.g., automation, intent data, ABM platforms, analytics tools) Partner with Marketing Operations to architect a scalable demand generation tech stack and data foundation Establish tracking, attribution, and reporting systems to enable full-funnel visibility and performance optimization Identify gaps in current tools and processes and prioritize investments to improve efficiency and ROI Own Demand Strategy and Pipeline Growth Develop and execute a global demand generation strategy aligned to revenue targets Drive marketing-sourced pipeline and improve funnel conversion across all stages Partner with Sales leadership to align ICP, targeting, and pipeline priorities Lead Multi-Channel Campaign Execution Build and optimize programs across paid search, paid social (LinkedIn), webinars, content syndication, SEO, and events Digital strategy and optimization (including website strategy) Continuously test and refine channel mix to improve efficiency and performance Scale programs that deliver measurable pipeline and revenue impact Build and Scale ABM Programs Design targeted campaigns for high-value law firms and corporate legal departments Partner with Sales to prioritize accounts and deliver personalized engagement strategies Responsible for demand generation budget allocation and optimization Optimize Funnel Performance Define lead lifecycle stages, scoring models, and qualification criteria Improve MQL to SQL conversion and pipeline velocity in partnership with SDR teams Establish and enforce SLAs between Marketing and Sales Drive Data, Analytics and ROI Own performance metrics including pipeline contribution, conversion rates, CAC, and ROI Build reporting frameworks and dashboards to track and optimize performance Use data to inform strategy, investment decisions, and continuous improvement Partner on Content and Positioning Collaborate with Brand and Content and Product Marketing to develop high-impact assets including thought leadership, webinars, and case studies Ensure messaging resonates with legal, compliance, and enterprise audiences Lead Team and Cross-Functional Alignment Build, mentor, and lead a high-performing demand generation and marketing ops team Ensure Marketing Ops drives aligment with Sales and Revenue Ops on CRM, adata integrity, automation, and attribution Foster a culture of accountability, experimentation, and data-driven decision making What You Bring 10-15 years of experience in B2B demand generation or growth marketing Proven success driving pipeline and revenue in SaaS, legal tech, or similarly complex environments Proven ability to delegate effectively, develop team members, and drive results through others Strong experience managing multi-channel demand generation programs Hands-on experience with Salesforce and marketing automation platforms such as HubSpot or Marketo Strong analytical skills with the ability to translate data into actionable insights Experience building and leading high-performing teams Preferred Experience marketing to legal professionals, law firms, or corporate legal departments Background in eDiscovery, compliance, or data-driven services Experience with account-based marketing strategies and platforms Familiarity with intent data, personalization, and advanced segmentation Success Metrics Marketing-sourced pipeline and revenue MQL to SQL conversion rate Cost per lead and customer acquisition cost Pipeline velocity and conversion rates Campaign ROI and channel performance KLDiscovery is an equal opportunity employer committed to building a diverse and inclusive team.

Position Overview The Senior Manager, Solution Architecture is responsible for leading the design, governance, and implementation of enterprise solutions built on the Salesforce ecosystem. This role is responsible for designing scalable, secure, and innovative architectures that leverage Salesforce technologies and integrate with enterprise platforms, cloud services, and data ecosystems. The ideal candidate combines deep Salesforce expertise, modern cloud architecture knowledge, and strong leadership capabilities to drive digital transformation initiatives across the organization. This role will play a critical leadership position in shaping the organization's membership platform strategy, digital engagement capabilities, and AI-enabled business processes through the Salesforce ecosystem. Key Leadership Competencies • Strategic thinking and technology vision, • Ability to translate complex architecture into business value, • Strong stakeholder communication, • Team leadership and mentorship, • Cross-functional collaboration Key Responsibilities Salesforce Platform Architecture • Lead the architectural strategy and solution design for enterprise initiatives leveraging the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, and Salesforce AI capabilities)., • Ensure solutions align with enterprise architecture principles, scalability standards, and security frameworks., • Guide architecture decisions across Salesforce integrations, custom development, and platform extensions., • Establish reusable Salesforce architecture patterns and best practices. Technology Strategy & Innovation • Drive adoption of modern technologies including AI/ML, Salesforce Einstein, generative AI capabilities, and automation frameworks., • Evaluate and recommend new technologies within the Salesforce ecosystem., • Align Salesforce capabilities with enterprise digital transformation initiatives., • Lead architecture strategy for low-code/no-code solutions, platform automation, and AI-powered workflows. Integration & Data Architecture • Architect solutions that integrate Salesforce with enterprise systems, APIs, and cloud platforms., • Design scalable integration patterns using technologies such as: MuleSoft, API-led architecture, Event-driven architectures, and Microservices, • Collaborate with data teams to ensure Salesforce solutions integrate effectively with enterprise data platforms and analytics ecosystems. Architecture Governance • Establish and enforce architecture standards, design reviews, and solution governance., • Ensure compliance with security, privacy, and regulatory requirements., • Lead architecture reviews for major Salesforce initiatives. Leadership & Team Development • Lead and mentor a team of Solution Architects and Technical Architects., • Provide technical leadership across cross-functional teams including engineering, product, data, and infrastructure teams. Business Collaboration • Partner with business leaders across membership, marketing, customer support and operations to design solutions that drive measurable business value., • Translate business requirements into scalable technical architectures., • Support strategic planning and roadmap development for Salesforce capabilities. Required Qualifications • Bachelor's or master's degree in computer science, Information Systems, or related field, • 10+ years of experience in enterprise architecture or solution architecture, • 5+ years of hands-on Salesforce platform experience, • 3+ years of leadership or architecture management experience, • Proven experience designing large-scale Salesforce implementations, • Experience integrating Salesforce with enterprise systems and cloud platforms Technical Expertise Strong experience with Salesforce Ecosystem: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Salesforce Data Cloud, Salesforce Einstein / AI capabilities, Lightning Platform, Salesforce AppExchange ecosystem Architecture & Integration: API-led architecture, MuleSoft, REST / GraphQL APIs, Event driven architecture, Microservices architecture, Cloud-native design patterns Cloud & Modern Platforms: AWS, DevOps / CI/CD, Containerization (Docker / Kubernetes), CIAM (SSO, OAuth, SAML) Data & Analytics: Enterprise data architecture, data integration and pipelines, Customer data platforms (CDP), Data governance frameworks This role is based in our Washington, DC office. A reasonable rate of base compensation for this position is $150,000-170,000 per year. ACS employees work a hybrid schedule, consisting of working onsite two days per work week, as decided by functional area. The balance of the week is open to working remotely, though employees are always welcome onsite each day if they choose. ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills, experience, and location. Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time. BehaviorsInnovative - Consistently introduces new ideas and demonstrates original thinking Leader - Inspires teammates to follow them Functional Expert - Considered a thought leader on a subject ExperienceCloud & Modern Platforms: AWS, DevOps / CI/CD, Containerization (Docker / Kubernetes), CIAM (SSO, OAuth, SAML) (preferred) Architecture & Integration: API-led architecture, MuleSoft, REST / GraphQL APIs, Event driven architecture, Microservices architecture, Cloud-native design patterns (preferred) 10 years: Strong experience with Salesforce Ecosystem: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Salesforce Data Cloud, Salesforce Einstein / AI capabilities, Lightning Platform, Salesforce AppExchange ecosystem (required) Licenses & CertificationsAWS CertSolArchProf (preferred) AWS Cert Cloud Prac (preferred) Salesforce Cert Adv Admin (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the _ notice from the Department of Labor.

Position Title: Salesforce Technical Architect Location: Hybrid (Arlington, VA) Other Considerations: U.S. Citizen or Permanent Resident (Required) POSITION SUMMARY We are seeking a highly skilled Salesforce Technical Architect to lead technical design, drive best practices, and ensure architectural integrity across multiple Salesforce applications and integrations. In this role, you will collaborate with cross-functional teams, provide technical leadership, conduct code reviews, and mentor senior development team members. You will be responsible for ensuring that all technical solutions adhere to the established architecture, standards, and governance processes, while also supporting ongoing service initiatives. RESPONSIBILITIES • Technical Leadership & Guidance: Collaborate with architecture and development teams to perform code reviews and ensure that all solutions are aligned with pre-defined architecture and design. Provide technical and architectural guidance for various existing and planned Salesforce applications, platforms, middleware, third-party services, and databases, • Design & Architecture Sessions: Lead technical design sessions with development teams, creating class models, sequence diagrams, and detailed design specifications to ensure alignment with architecture standards and best practices, • Governance & Best Practices: Maintain governance process documentation and best practices, ensuring that all architectural decisions and design approaches are documented and accessible for all teams, • Multi-Org Management Support: Be an active member of the team supporting service initiatives related to managing 8+ Salesforce orgs. Provide expertise on system design, integration, and scaling across multiple Salesforce environments, • System Integrator Liaison: Serve as the dedicated architectural liaison for System Integrators (SIs) products in active development, ensuring alignment between development and architecture for seamless integration and delivery, • Mentorship & Coaching: Mentor and coach senior development team members, providing guidance on architecture, design, coding standards, and best practices. Foster a collaborative, high-performance development environment, • Collaboration with Technical Leaders: Collaborate with other technical leaders across the organization to ensure that all Salesforce-related initiatives are strategically aligned, well-planned, and executed in a consistent, scalable manner QUALIFICATIONS • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience), • 7+ years of experience in Salesforce development and architecture, with a strong focus on complex system integration and technical leadership, • Proven experience in leading architecture design and technical sessions, specifically within the Salesforce ecosystem, • In-depth knowledge of Salesforce platform architecture, including Salesforce Sales Cloud, Service Cloud & Health Cloud, • Strong experience in Salesforce integrations with third-party services, middleware, and databases, • Proficiency with design patterns, class models, and sequence diagrams for Salesforce solutions., • Expertise in establishing and maintaining architecture governance processes and best practices documentation, • Experience in managing multiple Salesforce orgs and understanding the complexities of multi-org environments, • In-depth understanding of unit testing frameworks, including Jest for LWC and Apex unit testing, • Experience implementing enterprise-level design patterns and frameworks at scale, • Solid understanding of Salesforce platform limits, performance tuning, secure coding practices and optimization techniques, • Strong troubleshooting skills with experience using Salesforce developer tools, debug logs, and performance monitoring tools, • Familiarity with DevOps practices and tools to support continuous integration and deployment, • Hands-On experience with CI/CD pipelines, version control systems (Git, Copado), and deployment automation Preferred: • Salesforce certifications (e.g., Salesforce Certified Platform Developer II)., • Knowledge of advanced integration tools, APIs, and middleware for complex systems integration., • Familiarity with Agile methodologies and experience working in cross-functional scrum teams. WORKING CONDITIONS Standard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting. BENEFITS Sprezzatura offers a comprehensive and flexible benefit package to include: • Medical, Dental, and Vision, • Health Saving Account (when enrolled in eligible plan) with Company contribution, • Company paid Life, Accidental Death, Short-term & Long-term Disability, • Voluntary Accident, Hospital Indemnity, & Critical Care Insurance, • Voluntary Medical & Dependent Care Flexible Spending Accounts, • Accrued Paid Time Off & Company Paid Holidays, • 401(k) Retirement Plan with Company match WORK AUTHORIZATION Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve-delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity-turning ambitious ideas into real-world outcomes. No buzzwords. Just impact. EEO STATEMENT Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities. This job description is not intended to be an employment contact and does not guarantee employment for any specific duration.

Job DescriptionJob Title: Senior Salesforce Solution Architect Engagement Duration: 8 to 9 Weeks at 40 hours per week Location: Remote but must be in the United States Start Date: June 8, 2026 End Date: The solution must be turned over to Customer no later than Aug 7, 2026 Non-Negotiable Hard Requirements • You must have ten (10) years of provable Low Level Design, CPQ, Migration experience., • You must be certified Salesforce Architect level resource (this will be verified) Engagement Context A FOCI-mitigated subsidiary is being stood up from a parent organization to comply with U.S. defense-industrial regulations. A defense-relevant subset of the parent's Salesforce footprint must be migrated into a new Salesforce Government Cloud Plus (GC+) environment, with legacy Salesforce CPQ refactored into Revenue Cloud, by July 1, 2026 (firm). The contractor will own end-to-end delivery for an initial user base of approximately 20 internal users on a simplified, flat security model. This is not a portal build and not a customer-facing Experience Cloud engagement. What You'll Own You will perform all five delivery phases — Discovery, Design & Build, Migration & Validation, UAT & Cutover, and Closeout — as the single accountable architect. • Lead a Customer-approved discovery covering the parent org's objects, fields, metadata, automations, products, pricing, and CPQ logic; produce a defensible scope baseline and migration plan., • Stand up the target Salesforce GC+ environment (sandbox + production), including a flat security model using standard Profiles to the maximum extent practical, with two to three custom Permission Sets for Revenue Cloud, PSA, and other Customer-approved restricted access., • Refactor Customer-approved legacy CPQ data structures, logic, and supporting processes into Revenue Cloud, including Quote and Order document templates., • Migrate Customer-approved objects, fields, accounts, related records, product catalog, and Price Book Entries into the target org. Implementation is single-currency (USD), single-region (United States), Standard Price Book., • Identify, assess, migrate, and validate Customer-approved Apex, Flows, workflow rules, and validation rules. Automation migration is expected to be minimal., • Design and implement a custom data structure to store, manage, and associate license keys and license files with customer entitlements (the customer-facing portal that consumes these is a separate, third-party effort and is out of scope for this role)., • Execute migration testing, reconciliation, and validation. Support Customer-led UAT (the Customer drives UAT; you remediate defects)., • Plan and execute production cutover; provide week-one hypercare; deliver architecture documentation, configuration documentation, and admin handoff.Mandatory Qualifications, • Continental United States (CONUS) residency. All work performed within CONUS on compliant hardware., • Salesforce Government Cloud Plus hands-on experience. Direct experience with GC+ feature lag, AppExchange package gaps, and FedRAMP Moderate / GCC High data-plane constraints on tooling., • Revenue Cloud delivery experience — Product Selling Models, Pricing Procedures, Product Related Components, quote-to-order flow. Not legacy CPQ-only experience., • Legacy Salesforce CPQ working knowledge sufficient to refactor existing CPQ logic into Revenue Cloud. You must understand both sides of the line., • Salesforce data migration at production scale using compliance-acceptable tooling (sfdx / Salesforce CLI, direct REST/Bulk API approaches, Copado GovCloud or equivalent FedRAMP-Moderate-compliant deployment tools). Familiarity with what tools you cannot use in a GC+ data plane is as important as what you can., • Apex, Flow, and metadata management to a senior level., • End-to-end SOW delivery accountability as the lead architect on at least one prior engagement of comparable shape (multi-phase, fixed-deadline, single-architect-led)., • Salesforce Certifications: Application Architect or System Architect required. Platform Developer II strongly preferred. Revenue Cloud Accredited Professional or equivalent demonstrable Revenue Cloud delivery experience required.Strongly Preferred, • M&A or divestiture-driven Salesforce migration experience (carve-outs, source-to-target object/data filtering against a parent org)., • FOCI-mitigated subsidiary or NISPOM-adjacent program experience., • Familiarity with Salesforce PSA / FinancialForce / Certinia (referenced in the Permission Set scope)., • Experience producing migration validation and reconciliation evidence acceptable to a defense-customer compliance reviewer.Engagement Parameters, • Engagement type: Fixed-scope SOW; estimated 320 hours total LOE across all five phases., • Duration: Approximately 9 weeks from kickoff to production cutover. Production readiness no later than July 1, 2026., • Allocation: Full-time across the engagement., • Reporting: To the Arganteal engagement lead; primary client interface with the FOCI-mitigated Customer, with coordination touchpoints to the parent organization on source-system access and approvals., • Travel: None but you must be located within the United States. Hard Constraints (Non-Negotiable), • All personnel must be residing and performing work within the United States, • All customer data, transactional data, migration extracts, staging data, and backups must remain within the United States and within Customer-approved environments at all times., • Migration tooling for live business data must operate within a FedRAMP Moderate or GCC High compliant data plane, or use Customer-approved temporary direct API access. No live customer or transactional data may be processed, transmitted, staged, or stored in a non-authorized environment., • SaaS-based metadata deployment tools are permitted for configuration migration (XML metadata, Apex, Flow definitions) provided they do not process or store live customer or transactional data.How Success Is Measured, • A production Salesforce GC+ environment containing the Customer-approved migrated data set, required product and pricing structures, approved security model, migrated and validated business functionality, and the operational capability to support assumed contracts and initiate new sales activities — operational on or before July 1, 2026., • Successful data reconciliation within agreed tolerance thresholds, validated security model, and Customer-signed acceptance of all eight contracted deliverables. Powered by JazzHR KjktTyIBDc

Job DescriptionCybersecurity Architect Position: Cybersecurity Architect Program: SBA Enterprise Cybersecurity Services (ECS)Position SummaryThe Cybersecurity Architect supports the Small Business Administration (SBA) Enterprise Cybersecurity Services (ECS) program by leading the design, integration, implementation, modernization, and governance of enterprise cybersecurity architectures and engineering initiatives. The Cybersecurity Architect serves as a senior technical authority responsible for developing secure enterprise architecture strategies supporting on-premises, hybrid, cloud, and SaaS environments across the SBA enterprise. The role provides leadership for Zero Trust Architecture (ZTA), cybersecurity modernization, cloud security, security engineering, DevSecOps integration, identity and access management, security automation, and enterprise cyber defense initiatives aligned with federal cybersecurity mandates, NIST guidance, and SBA operational requirements.Essential Duties and Responsibilities • Provide senior-level enterprise cybersecurity architecture and engineering support for the SBA ECS program., • Develop and maintain enterprise cybersecurity architecture frameworks, roadmaps, technical standards, reference architectures, and modernization strategies., • Lead the design and implementation of Zero Trust Architecture (ZTA) capabilities aligned with NIST SP 800-207 and OMB M-22-09 guidance., • Design secure architectures for cloud, hybrid, SaaS, and on-premises environments supporting Microsoft Azure, Microsoft 365, AWS, Salesforce, and enterprise systems., • Develop and maintain enterprise architecture diagrams, security blueprints, data flow diagrams, trust boundaries, and technical implementation documentation., • Provide cybersecurity engineering expertise for SIEM, SOAR, EDR, IDS/IPS, firewalls, DLP, PKI, IAM, NAC, MFA, and cloud-native security technologies., • Conduct cybersecurity architecture assessments, threat modeling, risk analysis, and technology evaluations to identify gaps and recommend improvements., • Support enterprise security engineering and architecture integration activities for network infrastructure, applications, APIs, databases, cloud services, and enterprise platforms., • Develop secure design patterns and architecture guidance supporting DevSecOps, CI/CD pipelines, container security, automation, and secure software development practices., • Support implementation of cybersecurity controls aligned with NIST SP 800-53 Rev. 5, FISMA, FedRAMP, RMF, CISA directives, and federal cybersecurity requirements., • Provide architectural guidance for cybersecurity modernization initiatives including AI governance, automation, post-quantum cryptography, and cloud transformation efforts., • Collaborate with SOC operations, incident response, vulnerability management, and threat hunting teams to improve enterprise cyber defense capabilities., • Evaluate emerging cybersecurity technologies, threat intelligence, and evolving adversary tactics to enhance the SBA security posture., • Support enterprise-wide risk management, continuous monitoring, and system authorization activities., • Provide technical leadership and mentorship to cybersecurity engineers, analysts, architects, and program stakeholders., • Participate in architecture review boards, change management activities, and technical governance meetings., • Develop executive briefings, technical reports, architecture recommendations, and strategic cybersecurity implementation plans., • Support continuity of operations, resiliency engineering, and secure enterprise integration across geographically dispersed environments., • Ensure cybersecurity architectures align with SBA operational objectives, federal mandates, and enterprise technology strategies.Minimum Qualifications, • Active CISSP-ISSAP (Information Systems Security Architecture Professional) Certification, • Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, Systems Engineering, Information Assurance, or related field. Relevant experience may substitute for degree requirements., • At least 10 years' experience designing, building, testing, and implementing security systems within an organization IT Network., • Should have experience with Wireless Networks, Firewalls, IDS/IPS, LAN/WAN, SIEM’s and Cloud integration strategies., • At least five years of experience managing a team of Security Engineers. Excellent teaching, problem solving, communication, and interpersonal skills., • Experience in applying risk management techniques to develop and complete risk assessments based on NIST standards to ensure system design and implementation sufficiently addresses or mitigates IA risk., • Ability to interact with a broad cross-section of personnel to include senior management to explain and enforce security measures to protect agency assets., • Demonstrated experience designing and implementing enterprise security architectures across cloud, hybrid, and on-premises environments., • Strong expertise in Zero Trust Architecture (ZTA), cloud security architecture, identity and access management, and enterprise security engineering., • Hands-on experience with Microsoft Azure, Microsoft 365, AWS, Salesforce, and enterprise cloud security technologies., • Experience supporting cybersecurity operations, incident response, vulnerability management, and SOC environments., • Strong knowledge of NIST cybersecurity frameworks, RMF, FedRAMP, FISMA, and federal cybersecurity mandates., • Experience designing secure enterprise network architectures, segmentation strategies, and defense-in-depth solutions., • Knowledge of DevSecOps, CI/CD security integration, automation, scripting, and infrastructure-as-code concepts., • Experience developing architecture documentation, implementation plans, technical standards, and security engineering artifacts., • Strong analytical, communication, technical writing, and executive briefing skills., • Ability to work collaboratively with executive leadership, technical teams, program managers, and federal stakeholders.Preferred Certifications, • Certified Information Systems Security Professional (CISSP), • Certified Information Security Manager (CISM), • Certified Cloud Security Professional (CCSP), • TOGAF Enterprise Architecture Certification, • SABSA Chartered Security Architect, • AWS Certified Security – Specialty, • Microsoft Certified: Cybersecurity Architect Expert, • GIAC Security Expert (GSE), • GIAC Defensible Security Architecture (GDSA), • CompTIA CASP+ Powered by JazzHR iiTaa61Bqb

Job DescriptionCompany Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description Solutions Engineering Leadership – Education Technology Role Overview This leadership role directs the pre-sales and technical solutions function for the organization’s Education Technology (EdTech) products and services, aiming to support revenue growth, customer success, and product innovation across K–12, Higher Education, and Strategic/Professional Education markets. The leader is responsible for building, managing, and mentoring a high-performing Solutions Engineering team while actively supporting strategic sales opportunities and complex customer engagements. This position acts as the primary liaison, bridging Sales, Product, and Customer Success teams to design scalable, secure, and impactful for education customers. Key Responsibilities • Leadership & Team Development: Build, lead, mentor, and coach a team of Solutions Engineers, fostering a culture of excellence and continuous learning. Define the solutions engineering strategy aligned with company revenue goals and establish best practices for technical evaluations, discovery, solution design, and product demonstrations. Manage capacity planning, resource engagement prioritization, and hiring for the team., • Strategic Sales & Customer Engagement: Partner with Sales team to provide technical sales support for strategic and enterprise opportunities. Lead high-complexity customer discussions, conducting detailed needs assessments to translate business requirements into compelling technical solutions. Oversee or personally execute executive-level product demonstrations, technical/strategic presentations, and proof-of-concepts/pilot programs., • Solution Development & Technical Expertise: Develop a deep understanding of customer environments, pain points, and success criteria. Develop value-based solutions aligned to customer use cases. Solutions must address key education requirements and technologies, including LMS platforms, data integrations and APIs, and compliance with data privacy standards. Master both front-end and back-end product knowledge, serving as a Subject Matter Expert (SME) to internal and external stakeholders., • Cross-Functional Collaboration: Partner with Product teams to communicate customer requirements, market needs, and field feedback to help shape the product roadmap, product content resource generation, and feature prioritization. Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales to implementation and guarantee strategic customer success. Coordinate and design inter-departmental processes to address complex workflow scenarios reducing barriers for execution of charters., • Operational Excellence: Develop, track, and report on key departmental metrics, including technical win rate, sales cycle length, impact on revenue growth, and team performance. Improve solutions engineering processes, tools, and technical documentation. Implement and manage demo environments and solution architectures.Qualifications Required Qualifications • Experience: 6–12+ years of progressively responsible experience in Solutions Engineering, Sales Engineering, Technical Consulting, or Solution Architecture. 2–5+ years of demonstrable team leadership or management experience. Experience in Education Technology (EdTech), SaaS, or enterprise software., • Technical Knowledge: Strong understanding of the EdTech ecosystem technologies. Proven ability to design and architect effective solutions to complex technical problems. Familiarity with education data standards., • Skills: Exceptional written and verbal communication and presentation skills, with the ability to tailor messaging across technical and executive audiences. Demonstrated strategic mindset with the ability to connect technical solutions to overarching business objectives. Key Competencies Technical leadership, Strategic thinking, Solution architecture, Pre-sales strategy, Customer-centric mindset, Executive communication, Team development and coaching, Cross-functional collaboration, and Problem solving. Preferred Qualifications Demonstrated experience working with Artificial Intelligence technologies, including generative AI, machine learning, or data-driven automation solutions. Experience with CRM systems (e.g., Salesforce) and demo platforms. Technical background/understanding in software engineering, IT, or systems architecture. Bachelor’s degree in Computer Science, Engineering, Information Systems, Education Technology, or related field. Success Metrics Revenue influenced by Solutions Engineering, Technical win rate, Sales cycle length reduction, Customer satisfaction during the pre-sales process, and Team performance and growth. Work Environment Remote with occasional travel required for customer meetings, conferences, and on-site presentations. Reporting Structure Reports to Vice President, Revenue Operations Additional Information The expected annual base salary range for this position is: $150,225/year to $250,375/year. This position is bonus eligible / commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits • Remote First Culture, • Health Care Coverage, • Education Reimbursement*Competitive Paid Time Off, • Self-Care Days, • National Holidays, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time Off, • Charitable Contribution Match, • Monthly Wellness or Home Office Reimbursement, • Access to Employee Assistance Program (mental health platform), • Parental Leave, • Retirement Plan with match/contribution Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team! Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

Job DescriptionJoin our innovative team and help us in shaping the future of Technology! About Us: VXForward is a leading technology solutions provider that helps to create a business value with innovative and cost-effective services across different industries. Why Join Us: • Exciting Projects, Meaningful Impact, • Continuous Learning and Growth, • State-of-the-Art Technologies, • Collaborative Team Environment, • Make a Real Difference, • Work-Life BalanceResponsibilities:, • 5+ years of Salesforce FSC experience in enterprise environments, • Strong understanding of Salesforce architecture, integrations, and platform best practices, • Hands-on development experience with Apex, LWC, Flows, and integrations, • Experience designing scalable and secure solutions for financial services use cases, • Ability to balance technical depth with strong communication and stakeholder management skills, • Salesforce certifications are a strong plusVXForward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This is a remote position.

Job DescriptionCybersecurity Operations Technical Lead (SOC Engineer/SME) Position Title: Cybersecurity Operations Technical Lead (SOC Engineer/SME) Program: SBA – Enterprise Cybersecurity Services (ECS)Position SummaryThe Cybersecurity Operations Technical Lead (SOC Engineer/SME) serves as the senior technical lead responsible for engineering oversight, operational coordination, and technical execution of Security Operations Center (SOC) services supporting the SBA Enterprise Cybersecurity Services (ECS) program. The position provides advanced technical leadership for SOC engineering, cybersecurity monitoring, threat detection and analysis, incident response, vulnerability management, threat hunting, SIEM/EDR operations, operational reporting, SOC platform optimization, and continuous improvement of 24x7x365 cybersecurity operations. The Cybersecurity Operations Technical Lead acts as a primary technical advisor to Government leadership and coordinates directly with SOC analysts, engineers, incident responders, ISSOs, system owners, and executive stakeholders.Essential Duties and Responsibilities • Provide technical leadership and operational oversight for enterprise SOC operations supporting SBA cybersecurity missions., • Serve as the senior SOC engineering and cybersecurity operations subject matter expert (SME) supporting 24x7x365 operations., • Lead SOC operational activities including security monitoring, threat detection, event correlation, incident response, and cybersecurity investigations., • Support execution of SOC Operations Management activities identified under RFQ Task Area 3.5.3.2., • Coordinate and oversee Tier 1, Tier 2, and Tier 3 SOC operations and incident response activities., • Manage and optimize SIEM, EDR, IDS/IPS, vulnerability management, log management, and cybersecurity monitoring platforms., • Provide technical oversight for cyber threat hunting, threat intelligence integration, malware analysis, and digital forensics activities., • Develop and maintain SOC operational procedures, incident response playbooks, escalation procedures, and operational workflows., • Support implementation and execution of cybersecurity communications plans and operational reporting requirements., • Perform advanced analysis of network traffic, system logs, security alerts, indicators of compromise (IOC), and attack patterns., • Coordinate incident response activities with Federal leadership, system owners, legal, privacy, inspector general, and other mission stakeholders., • Develop cybersecurity operational dashboards, metrics, reports, and performance indicators aligned with SLA requirements., • Support SOC platform engineering, tuning, automation, orchestration, and continuous operational improvement initiatives., • Provide technical guidance for cloud security monitoring across Azure, AWS, Microsoft 365, Dynamics, Salesforce, and hybrid environments., • Lead cybersecurity operational readiness activities including continuity of operations (COOP), disaster recovery, and emergency response support., • Ensure cybersecurity operations align with NIST SP 800-61, NIST SP 800-53, CISA guidance, FISMA requirements, and federal cybersecurity standards., • Support vulnerability management activities including Tenable SC operations, zero-day vulnerability tracking, and remediation coordination., • Develop executive briefings, incident summaries, trend analysis reports, and operational recommendations for Government leadership., • Provide mentoring, technical direction, and operational support to SOC analysts, engineers, and incident responders., • Participate in working groups, technical collaboration meetings, and cybersecurity improvement initiatives.Minimum Qualifications, • Active Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH) or similar level certification, • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Information Assurance, Engineering, or related technical discipline. Additional relevant experience may substitute for degree requirements., • Minimum of 10 years of progressive cybersecurity operations, SOC engineering, incident response, or cybersecurity analysis experience., • Proven experience managing and/or leading successful local and remote teams in an operational environment., • Proven experience and the ability to interact authoritatively with a diverse group of senior executives, managers, and subject matter authorities., • Ability to navigate and work effectively across complex, geographically dispersed teams. Strong analytical, problem solving, organization, time management, and interpersonal skills as well as verbal and written communication skills., • 8+ years’ experience implementing, tuning, maintaining and operating security operations capabilities such as Firewalls, VPN, IDS/IPS, SIEM, EDR, NDR, A/V, Email Content Filtering, Web Content Filtering, virtual technologies, etc., • 5+ years’ experience with coding and scripting languages (i.e., JSON, Java, JavaScript, Python, SQL, PowerShell, PHP, C, C++, etc., • Minimum of 5 years supporting or leading enterprise SOC operations in a federal environment., • Demonstrated experience supporting 24x7x365 SOC operations, SIEM administration, incident response, and threat monitoring activities., • Hands-on experience with SIEM, EDR, IDS/IPS, network security monitoring, threat intelligence, and log aggregation platforms., • Experience conducting incident triage, malware analysis, threat hunting, digital forensics, and root cause analysis., • Experience supporting cloud security operations across AWS, Azure, Microsoft 365, or hybrid enterprise environments., • Strong understanding of federal cybersecurity frameworks including FISMA, NIST RMF, NIST SP 800-53 Rev. 5, NIST SP 800-61, CISA guidance, and Zero Trust principles., • Experience developing cybersecurity operational metrics, dashboards, executive reporting, and operational documentation., • Excellent analytical, communication, leadership, coordination, and problem-solving skills.Preferred Certifications, • Certified Information Systems Security Professional (CISSP), • GIAC Certified Incident Handler (GCIH), • GIAC Certified Forensic Analyst (GCFA), • Certified Information Security Manager (CISM), • CompTIA CySA+, • Certified Ethical Hacker (CEH), • Splunk Certified Architect or equivalent SIEM certification, • AWS or Microsoft Azure Security Certifications Powered by JazzHR 50aUszDStF

Job Description At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. What We're Looking For: The Sr. Manager, edX Lifecycle Marketing is a strategic, hands-on "player-coach" responsible for owning and executing the full learner lifecycle program for edX.org, from sign-up through retention and subscription conversion. You will be the architect of engagement and retention across all product tiers (free, verified, subscription), building a behavioral lifecycle engine using Segment CDP and Salesforce Marketing Cloud (SFMC). This role requires a blend of strategic vision and technical depth to design and build industry-leading lifecycle programs, maximizing learner lifetime value. You will be at the intersection of Marketing, Product, Engineering, and Analytics. Responsibilities Include, But Are Not Limited To: • Strategy & Ownership: Own the end-to-end lifecycle strategy across all edX tiers (welcome, activation, retention, win-back, subscription launch). Define the lifecycle stage framework, segmentation logic, and growth playbooks to convert free users to paying customers. Serve as project owner for SFMC/CDP enhancements., • CDP Activation: Partner with Engineering to activate Segment CDP, defining traits and audience syncs to SFMC to power personalization and advanced behavioral segmentation. Implement dynamic content and progressive profiling to increase Learner Lifetime Value., • Email Leadership & Execution: Lead end-to-end email strategy, designing, building, and deploying sophisticated, automated journeys in SFMC (Journey Builder, AMPscript, data extensions). Own deliverability, A/B testing, and proactive re-engagement strategies to reduce churn., • Operational Excellence: Implement robust QA, controls, and risk mitigation for the lifecycle function. Proactively optimize processes and provide transparent incident reporting., • Cross-Functional Partnership: Partner with Engineering on data architecture (CDP event instrumentation, SFMC integration), Product on the logged-in learner experience, and Analytics on measurement frameworks and attribution., • Team Leadership: Lead and develop a small, high-performing team, serving as a practitioner-manager who builds journeys and ships work alongside the team. Key Performance Indicators (KPIs) • Revenue Impact: LTV growth, Freemium-to-Paid Conversion, Subscription Trial Conversion & Renewal, Incremental Revenue., • Lifecycle Health: Lifecycle Stage Progression, Engagement Score Trends, Journey Effectiveness, Email Health, Repeat Learners. Things That Should Be In Your Background: • 7-10 years of experience in Lifecycle Marketing/CRM, with proven experience building multi-stage automated journeys at scale., • Direct, hands-on proficiency with Salesforce Marketing Cloud (Journey Builder, data extensions, Automation Studio)., • Demonstrated proficiency with AMPscript and SQL for personalization and segmentation., • Experience activating Customer Data Platforms (Segment, mParticle, etc.) for marketing personalization., • 3+ years of people management experience., • Proven ability to translate marketing strategy into technical requirements for engineering teams., • Strong analytical skills for interpreting cohort data and deriving strategic insights., • Experience designing event-driven, behavioral trigger-based programs., • Structured A/B and multivariate testing experience., • Exceptional cross-functional communication and ability to thrive in a fast-paced, lean environment. Other Attributes That Will Help You In This Role: • EdTech, loyalty, subscription, or content platform experience., • Experience launching lifecycle programs for new products (greenfield builds)., • Familiarity with email deliverability management., • Experience with engagement scoring or loyalty program design., • Proficiency with data visualization tools (Tableau, Looker). While this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week. Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference. We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, U.S.benefits include: • Medical, dental, and vision coverage, • Life insurance, disability, and 401(k) employer match, • Free snacks and drinks in-office, • Generous paid holidays and leave policies, including unlimited PTO, • Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break The anticipated base salary range for this role is ($144,500 - 163,000), with potential bonus eligibility. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired. 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. About 2U 2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world's leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master's degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com. The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Job Description Developer Role and Responsibilities Your specific duties will be based on your experience as Solutions Architect (UiPath), and you will be an extended part of the client’s technical team, ensuring automation solutions are running effectively. In this role, you will be responsible for designing and delivering UiPath solutions in accordance with WonderBotz standards and best practices. You will work closely with our enthusiastic business and technical specialists team. You will be part of a fast-growing and successful team that helps our clients get the maximum benefit. Expected Activities: • Conduct Architectural Evaluation, Design and Analysis of Client Enterprise-wide systems., • Ensure RPA Implementation Team delivers robust system solution to Client Operations., • Develop, Enhance and Maintain established service design procedure and process to assure apt and robust Solution., • Work closely with Client Enterprise Architect within Architecture Services team to assure, • Constant compliance of Client’s strategic blueprints and architecture., • Head responsibility for ongoing suggestions and best practices for UiPath Client Implementations,, • Custom Solutions, Product Support, and above all the UiPath Enterprise Platform itself, • Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation., • Identify customer requirements, analyse alternatives, and conduct solution recommendations related to software, platform, and network configurations., • Assist Sales and Pre-Sales team in their client conversations in order ensure maximum conversions and high-quality dialogue., • Plan, design, and execute complex UiPath Internal and Client Solution Configurations, • Ensure testing assistance and guidance to Implementation Team., • Prepare and present test plan, Solution Design, technical presentations, analyst briefings plus white papers to respond to different Custom Solution deliverables. Qualifications and Skills • 6 - 8 years of work Experience in IT Industry., • Secret or Top Secret Security Clearance Required., • 3+ Years of UiPath experience as an Architect., • 2-4 years of experience in .NET Suite (C# or VB.net) is must., • UiPath RPA Solution Architect Certification and Advanced Developer Certification is a plus., • Develop workflows and custom activities using C#., • Prior Work experience/POCs on Studio Pro, Document Understanding, AI Centre, Action Centre, and/or Computer vision is a big plus., • Understanding of Enterprise Architecture and IT systems, Process minded, Good Presentation and communication skills are essential., • Previous experience in application or implementation support domain is necessary., • Basic Knowledge on UiPath Deployment Architecture and Cloud platforms Azure/AWS, • Previous work experience in 3rd Party Integrations with UiPath like Abby, Salesforce, Service Now and/or SharePoint a plus, • Prior Experience on RFPs, RFQs, estimations and other similar Technical Documentation is a plus. Desired characteristics in candidates • Effective communication skills for technical and non-technical audiences, • Analytical and proven problem-solving skills, • High Emotional IQ, • Embraces challenges, • Team-orientation rather than an individual contributor Compensation and start dates • Hiring now for immediate start, • Salary: Competitive base and bonus determined by level and experience WonderBotz is an Equal Employment Opportunity employer. Powered by JazzHR hada1gdGXz

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Vision insurance POSITION SUMMARY Celestial Innovations Group (CIG) is seeking a Mid Zero Trust Engineer to support federal agency clients in the design, implementation, and sustainment of Zero Trust Architecture (ZTA) programs. This role is framework-agnostic and vendor-informed: the ideal candidate understands that Zero Trust is a security philosophy and architectural strategy, not a single product or platform. The engineer will apply that expertise across one or more leading vendor ecosystems to deliver compliant, mission-ready ZTA solutions aligned with federal mandates including EO 14028, OMB M-22-09, NIST SP 800-207, and the CISA Zero Trust Maturity Model. KEY RESPONSIBILITIES Architecture and Strategy • Lead Zero Trust Architecture assessments, gap analyses, and roadmap development for federal clients, • Design and document ZTA solutions spanning all five pillars: Identity, Device, Network, Application/Workload, and Data, • Translate federal ZTA mandates (EO 14028, OMB M-22-09, CISA ZT Maturity Model) into actionable implementation plans, • Develop architecture artifacts including conceptual, logical, and physical ZTA diagrams using DODAF, TOGAF, or equivalent frameworks, • Support integration of ZTA principles into existing enterprise architectures, hybrid cloud environments, and multi-tenant federal networksImplementation and Engineering, • Deploy and configure Zero Trust solutions across one or more vendor platforms (see Vendor Ecosystem section below), • Implement Identity and Access Management controls including CAC/PIV authentication, MFA, role-based access control (RBAC), and Just-in-Time (JIT) Privileged Access Management, • Configure microsegmentation, Zero Trust Network Access (ZTNA), software-defined perimeters, and DNS security controls, • Deploy Endpoint Detection and Response (EDR) tooling and enforce device compliance policies at enterprise scale, • Integrate data protection controls including classification, labeling, DLP, and encryption aligned to ZTA data pillar requirementsCompliance and Authorization, • Align ZTA implementations with NIST SP 800-53 Rev 5, NIST SP 800-207, DISA STIGs, and DHS CDM program requirements, • Support the Risk Management Framework (RMF) lifecycle, including SSP authoring, continuous monitoring, and ATO maintenance, • Document ZTA controls for system security packages, POA&Ms, and security assessment reportsClient Engagement and Collaboration, • Serve as a trusted ZTA advisor to federal agency stakeholders, program managers, and ISSO/ISSM counterparts, • Produce executive-level briefings, technical white papers, and implementation status reports, • Collaborate cross-functionally with cloud, networking, data analytics, and infrastructure teams to ensure cohesive ZTA integration VENDOR ECOSYSTEM EXPERIENCE CIG's ZTA practice is solution-agnostic at the architectural level. Engineers are expected to bring deep expertise in at least one of the following vendor platforms, with cross-platform fluency strongly preferred: Vendor / Framework & Relevant Capabilities Palo Alto Networks (Prisma): Prisma Access (ZTNA 2.0), Prisma Cloud, Cortex XDR/XSIAM, NGFW policy, SD-WAN integration, threat prevention across all ZTA pillars Zscaler: Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), cloud proxy architecture, VPN replacement, SSL inspection Microsoft Zero Trust: Microsoft Entra ID (Azure AD), Conditional Access, Intune/MEM, Microsoft Defender suite, Sentinel SIEM/SOAR, Purview data governance, M365 compliance center CISA ZT Maturity Model: Five-pillar maturity assessment (Traditional, Initial, Advanced, Optimal), cross-cutting capability mapping, agency self-assessment support, roadmap alignment to federal reporting requirements REQUIRED QUALIFICATIONS Experience • 5+ years of experience in cybersecurity engineering, network security, or IT infrastructure roles, • 2+ years of hands-on experience designing or implementing Zero Trust Architecture in an enterprise or federal environment, • Demonstrated understanding of ZTA concepts across all five pillars per NIST SP 800-207 and the CISA Zero Trust Maturity Model, • Experience supporting federal government clients or DoD/civilian agency environments Technical Skills • Proficiency in at least one of the following: Palo Alto Prisma, Zscaler, or Microsoft Zero Trust stack, • Identity and access management: Entra ID, Active Directory, LDAP, PKI, MFA, PAM tooling, • Network security: microsegmentation, ZTNA, DNS security, SD-WAN, next-generation firewall policy, • Endpoint security: EDR/XDR deployment and management, device compliance policy enforcement, • Cloud environments: Azure, AWS, or hybrid cloud architectures with ZTA overlay, • Familiarity with SIEM/SOAR platforms (Microsoft Sentinel, SumoLogic, Google SecOps, or equivalent) PREFERRED QUALIFICATIONS • Active certifications in one or more ZTA vendor platforms: PCCSE, PCNSE, Zscaler ZCCA-IA or ZCCA-PA, Microsoft SC-100 (Cybersecurity Architect Expert), • Additional certifications: CISSP, CISM, CompTIA Security+, Cloud+ or relevant AWS/Azure security certifications, • Familiarity with RMF processes: NIST SP 800-37, SSP authoring, ATO package preparation, • Experience with ServiceNow, Salesforce, or IT service management tooling in a federal context, • Multi-vendor ZTA integration experience (e.g., combining Palo Alto and Zscaler capabilities within a single architecture), • Familiarity with post-quantum cryptography standards (FIPS 203/204/205) and their ZTA implications Flexible work from home options available.

Job Description The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry's biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation. The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you! Reporting to the Executive Director, Peer Learning, the Forum Director is the strategic owner and architect of one or more high-impact convening programs. This individual is responsible for leading the design, growth, and performance of these programs, with a focus on delivering exceptional value to our health system and industry members. Forum Directors serve as trusted partners to members and internal teams, shaping programming strategy, driving engagement, and translating member insight into compelling convening experiences. As the business owner of their program(s), they are accountable for ensuring their portfolio contributes meaningfully to The Academy's mission, member outcomes, and growth strategy. Primary Job DutiesLead Program Strategy & Direction • Own the strategy, content direction, and execution of assigned programs with a focus on member value, growth, and long-term sustainability, • Conduct market and member analysis to set the program's annual priorities and identify new opportunities for evolution or expansion, • Serve as the primary decision-maker for content design, session structure, and program pacing—ensuring relevance and innovationDesign & Deliver Exceptional Member Experience, • Lead content planning and development through interviews, insight synthesis, and relationship building with member executives, • Develop a comprehensive, interactive peer learning experience across the calendar year, • Identify and engage key voices (health system, industry members and thought-leaders) to co-create compelling, high-value programmingDrive Engagement, Recruitment & Program Growth, • Build and maintain strong relationships with health system and industry leaders within your program, • Partner with Health System Recruitment teams & Sales to identify recruitment needs and design campaigns that elevate participation and reach, • Track program performance metrics and lead efforts to continuously improve engagement and retentionCollaborate Cross-Functionally as Program Owner, • Partner with Event Services, Insights, Partnership Leads, Sales, and Account Management teams to align messaging, logistics, and member experience, • Advocate for your program's strategic needs, member insights, and growth potential across internal initiatives Contribute to Organizational Strategy • Participate in shaping the vision and evolution of the convening portfolio, • Pilot new formats, tools, and approaches that elevate The Academy's impact, • Mentor newer team members and contribute to the collective growth of the Peer Learning function Minimum Qualifications • 5+ years in strategic program management, client-facing, or thought leadership roles, • Experience in healthcare, consulting, association leadership, executive education, or enterprise B2B services, • Experience facilitating webinars and setting agendas, • Willingness to travel, • Exposure to C-suite stakeholders is a strong plus, • A love of convening and crafting experiences that spark learning and connection Interpersonal Skills & Attributes • Business Owner Mindset, • Strategic Thinker & Content Curator: can quickly synthesize trends, member feedback, and market signals into cohesive programming strategy that drives value, • Naturally curious about health system and industry dynamics, • Confident and credible in conversations with C-level executives; skilled at cultivating long-term relationships, • Can comfortably navigate complex stakeholder environments (health system, industry, internal teams), • Cross-Functional Collaborator & Internal Influencer, • Strong project management skills—can juggle deadlines, recruitment campaigns, speaker prep, and content production, • Uses systems and tools to stay organized (e.g., Asana, Salesforce, shared drives), • Brings a balance of high-level thinking with ability to execute on the details, • Comfort operating in a fast-growing, high-expectation environment with some ambiguity Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision. Benefits and Compensation: THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services. Salary Range$90,000—$105,000 USD Notice of Equal Opportunity Employment: The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy's goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

Job Description You must live in one of these states: AZ, AK, AR, CO, DC, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY Are you a forward-thinking Salesforce expert who thrives on building scalable, mission-critical solutions? We’re seeking a Salesforce Health Cloud Architect to lead the design and evolution of a high-impact platform that supports complex healthcare operations and drives meaningful outcomes. In this role, you’ll own the architectural vision for Salesforce Health Cloud—translating business needs into innovative, secure, and scalable technical solutions. You’ll collaborate closely with development teams, administrators, and third-party partners, providing hands-on leadership across integrations, data strategy, and system design. From defining architecture standards to building proof-of-concept solutions, you’ll play a key role in shaping the future of the platform. What You’ll Do: Design end-to-end Salesforce Health Cloud architecture and integration strategies Lead technical direction across development teams and vendor partners Translate business requirements into scalable, high-performing solutions Define and maintain architecture artifacts, standards, and best practices Support integrations, data models, and security frameworks Contribute to DevOps strategies, CI/CD pipelines, and Agile delivery Drive innovation through POCs and continuous improvement initiatives What You Bring: Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) 7+ years in application development, including 5+ years with Salesforce Health Cloud Strong expertise in Apex, LWC, JavaScript, Flows, REST/SOAP APIs Experience with CI/CD, DevOps tools, and Agile methodologies Proven ability to lead technical teams and influence stakeholders Strong communication skills and a solution-oriented mindset Nice to Have: Salesforce Application Architect certification Experience with OmniStudio and government-regulated environments Additional Requirements: U.S. Citizenship and ability to obtain DoD clearance

Job Description Position Title: Salesforce Technical Architect Location: Hybrid (Arlington, VA) Other Considerations: U.S. Citizen or Permanent Resident (Required) POSITION SUMMARY We are seeking a highly skilled Salesforce Technical Architect to lead technical design, drive best practices, and ensure architectural integrity across multiple Salesforce applications and integrations. In this role, you will collaborate with cross-functional teams, provide technical leadership, conduct code reviews, and mentor senior development team members. You will be responsible for ensuring that all technical solutions adhere to the established architecture, standards, and governance processes, while also supporting ongoing service initiatives. RESPONSIBILITIES • Technical Leadership & Guidance: Collaborate with architecture and development teams to perform code reviews and ensure that all solutions are aligned with pre-defined architecture and design. Provide technical and architectural guidance for various existing and planned Salesforce applications, platforms, middleware, third-party services, and databases, • Design & Architecture Sessions: Lead technical design sessions with development teams, creating class models, sequence diagrams, and detailed design specifications to ensure alignment with architecture standards and best practices, • Governance & Best Practices: Maintain governance process documentation and best practices, ensuring that all architectural decisions and design approaches are documented and accessible for all teams, • Multi-Org Management Support: Be an active member of the team supporting service initiatives related to managing 8+ Salesforce orgs. Provide expertise on system design, integration, and scaling across multiple Salesforce environments, • System Integrator Liaison: Serve as the dedicated architectural liaison for System Integrators (SIs) products in active development, ensuring alignment between development and architecture for seamless integration and delivery, • Mentorship & Coaching: Mentor and coach senior development team members, providing guidance on architecture, design, coding standards, and best practices. Foster a collaborative, high-performance development environment, • Collaboration with Technical Leaders: Collaborate with other technical leaders across the organization to ensure that all Salesforce-related initiatives are strategically aligned, well-planned, and executed in a consistent, scalable manner QUALIFICATIONS • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience), • 7+ years of experience in Salesforce development and architecture, with a strong focus on complex system integration and technical leadership, • Proven experience in leading architecture design and technical sessions, specifically within the Salesforce ecosystem, • In-depth knowledge of Salesforce platform architecture, including Salesforce Sales Cloud, Service Cloud & Health Cloud, • Strong experience in Salesforce integrations with third-party services, middleware, and databases, • Proficiency with design patterns, class models, and sequence diagrams for Salesforce solutions., • Expertise in establishing and maintaining architecture governance processes and best practices documentation, • Experience in managing multiple Salesforce orgs and understanding the complexities of multi-org environments, • In-depth understanding of unit testing frameworks, including Jest for LWC and Apex unit testing, • Experience implementing enterprise-level design patterns and frameworks at scale, • Solid understanding of Salesforce platform limits, performance tuning, secure coding practices and optimization techniques, • Strong troubleshooting skills with experience using Salesforce developer tools, debug logs, and performance monitoring tools, • Familiarity with DevOps practices and tools to support continuous integration and deployment, • Hands-On experience with CI/CD pipelines, version control systems (Git, Copado), and deployment automation Preferred: • Salesforce certifications (e.g., Salesforce Certified Platform Developer II)., • Knowledge of advanced integration tools, APIs, and middleware for complex systems integration., • Familiarity with Agile methodologies and experience working in cross-functional scrum teams. WORKING CONDITIONS Standard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting. BENEFITS Sprezzatura offers a comprehensive and flexible benefit package to include: • Medical, Dental, and Vision, • Health Saving Account (when enrolled in eligible plan) with Company contribution, • Company paid Life, Accidental Death, Short-term & Long-term Disability, • Voluntary Accident, Hospital Indemnity, & Critical Care Insurance, • Voluntary Medical & Dependent Care Flexible Spending Accounts, • Accrued Paid Time Off & Company Paid Holidays, • 401(k) Retirement Plan with Company match WORK AUTHORIZATION Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve—delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity—turning ambitious ideas into real-world outcomes. No buzzwords. Just impact. EEO STATEMENT Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities. This job description is not intended to be an employment contact and does not guarantee employment for any specific duration.

Overview The Release Engineer will support the support production deployment and release management activities for a cloud-based platform leveraging Salesforce, AWS services, and API-driven integrations for the Department of Veteran Affairs (VA) for Loan Guaranty Service (LGY). This role is responsible for coordinating and executing application and infrastructure releases, maintaining CI/CD pipelines, and ensuring deployments are performed in a controlled, reliable, and compliant manner. The DevOps Release Engineer will work closely with development, QA, operations, and infrastructure teams to manage environment promotions, deployment automation, and release governance across multiple environments. This role is critical to ensuring system stability, minimizing deployment risk, and maintaining consistency across integrated platforms. The ideal candidate has experience working in Salesforce deployment pipelines, AWS environments, and API-based architectures, and is comfortable operating within structured change management and release governance frameworks. Key Functions Automate build, deployment, and environment provisioning processes. Support the Release Manager during production deployments and environment promotions. Maintain configuration management and version control practices. Manage and execute end-to-end release processes across development, testing, and production environments. Maintain and support CI/CD pipelines for Salesforce, AWS services, and API integrations. Coordinate deployment activities including environment promotions, release scheduling, and stakeholder communication. Support Salesforce deployments including metadata and configuration changes using automated pipeline tools. Deploy and manage AWS-based components including Lambda functions, API Gateway configurations, and related services. Validate release readiness, including testing completion, approvals, and rollback planning. Monitor deployments and troubleshoot pipeline failures, deployment errors, and environment inconsistencies. Ensure all releases comply with change management, security, and governance requirements. Perform post-deployment validation to confirm successful releases and system stability. Maintain release documentation, deployment procedures, and operational runbooks. Collaborate with development and QA teams to ensure code is deployment-ready and properly tested. Identify and implement improvements to automation, deployment efficiency, and release processes. Minimum Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field or equivalent professional experience. 4+ years of experience in DevOps, release engineering, or deployment management. Experience managing CI/CD pipelines using tools such as Jenkins, GitHub Actions, GitLab CI, Azure DevOps. Experience supporting Salesforce deployments (metadata, environments, or pipeline tools). Experience working with AWS services, including Lambda, API Gateway, and cloud-based environments. Experience supporting API-based integration platforms. Strong understanding of version control systems (Git). Experience working within change management and release governance processes. Strong troubleshooting, analytical, and problem-solving skills. Preferred Qualifications or Skills Experience supporting federal government IT programs or VA systems. Experience supporting federal government or regulated environments. Familiarity with Salesforce DevOps tools such as Copado, Gearset, or AutoRABIT. Experience with Infrastructure-as-Code tools such as Terraform or AWS CloudFormation. Experience with monitoring and logging tools such as CloudWatch, Splunk, or Datadog. Knowledge of ITIL service management and change management practices. Experience supporting systems handling sensitive or regulated data. Relevant certifications such as AWS Certified Developer, AWS Solutions Architect, or Salesforce certifications. Position Details Employment type: Full-Time, W2 Location: 100% Remote (US-based) Hours: 40 hours/week with availability during core business hours of 8am-5pm ET Start date: ASAP Eligibility: Must be eligible to obtain a Public Trust clearance Salary: $80,000-$140,000 #J-18808-Ljbffr

Salesforce Architect AArete is one-of-a-kind when it comes to consulting firm culture. We're a global, innovative management and technology consulting firm with offices in the U.S., India, and Europe. Our name comes from the Greek word for excellence: "Arete." And excellence is exactly what we strive for.We're celebrating our fourth year as one of Forbes' World's Best Management Consulting Firms - and our success starts with our people. From robust career development planning to competitive life and wellness benefits, AArete's "Culture of Care" takes a holistic approach to the employee experience.AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing personal development and fulfillment. The Role We are seeking an experienced Salesforce Solution/Technical Architect to lead the design, solutioning, and delivery of Salesforce solutions across client engagements. This role will serve as a subject matter expert, providing architectural guidance and technical strategy recommendations across Salesforce products, including Health Cloud, Service Cloud, Nonprofit Cloud, and Marketing Cloud. The architect will assess the current Salesforce landscape, identify gaps and opportunities, and design scalable solutions aligned with health plan operations and business goals. Work You'll Do • Design Salesforce solutions leveraging Health Cloud, Service Cloud, and Marketing Cloud within a healthcare payer context, • Provide guidance on Salesforce data models, security, and best practices, • Evaluate and recommend integration approaches between Salesforce and enterprise systems such as claims platforms and EHRs, • Collaborate closely with business analysts, developers, and leadership to translate strategy into actionable recommendations, • Present findings and recommendations to senior stakeholders and executive audiences, • Lead end-to-end Salesforce solution and technical architecture across assessments, implementations, and optimization engagements, • Partner with client stakeholders and business analysts to translate business requirements into technical designs and implementation approaches, • Lead technical discovery and current-state architecture assessments, identifying gaps, risks, and improvement opportunities, • Design scalable Salesforce solutions that are aligned with business requirements and Salesforce best practices, • Define system integrations, data models, security models, and deployment strategies across Salesforce and external systems, • Provide technical leadership to development teams, including code reviews, design guidance, and ensuring adherence to Salesforce architectural best practices, • Support business development activities including solutioning, level of effort estimates, and proposal development, • Contribute to thegrowth of the AArete's Salesforce practice, • Other duties as assigned Requirements • 5+ years of hands on Salesforce platform experience, including architecture or lead developer roles, with deep expertise in Health Cloud, Service Cloud, and Marketing Cloud, • Deep expertise in:, • Apex, Lightning Web Components, Flows, APIs (REST/SOAP), Omni Studio, • Data modeling, sharing rules, and security architecture and best practices, • Integration patterns (middleware, ETL, event-based, Mulesoft preferred), • DevOps / CI-CD tools (DevOps Center, Git, Copado, Gearset, etc.), • Experience designing and implementing enterprise-scale Salesforce solutions in healthcare or payer environments, • Strong understanding of SDLC, agile delivery, and technical governance, • Demonstrated ability to conduct technical assessments, gap analyses, and develop strategic roadmaps, • Experience supporting large scale Salesforce implementations or enterprise assessments, • Excellent communication skills with the ability to engage technical and non technical stakeholders, including executive leadership, • Willingness to engage in direct client interaction, including travel to client location, • Must be legally authorized to work in the United States without the need for employer sponsorship Preferred Requirements • Salesforce Architect Certification (Technical Architect, System Architect, or Application Architect), • Salesforce Certified Health Cloud Consultant, • Salesforce Certified Integration Architect, • Experience integrating Salesforce with claims systems, EHRs, or other healthcare enterprise platforms, • Prior experience supporting Salesforce strategic assessments or transformation initiatives, • Based in Chicago, IL, and flexible to work from our Chicago office as needed Compensation & Benefits • Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays, • Own Your Day flexible work policy, • Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match, • Generous paid parental leave options, • Employer-paid Life Insurance, Short Term Disability, Long Term Disability, • Charitable contribution matching program, • New client commission opportunities and referral bonus program, • Bike share discount programThe estimated base salary range for this position is $145,000 - $175,000. In addition to this base salary, individuals may be eligible for an annual discretionary bonus. This range is a part of a competitive, total compensation package together with our majority employer-paid benefits and incentive pay for eligible roles. Please note that this range is a guideline, and individual total compensation may vary due to numerous factors, including but not limited to experience level, certifications, and other relevant business considerations.AArete will accept applications until the position is filled. The job posting will be removed once the role is no longer available. We put humans at the center of our work We're a global management and technology consulting firm specializing in strategic profitability improvement, digital transformation, and strategy & change for clients. Our cross-industry solutions are powered by a digital-first mindset, market intelligence, and data-driven approach to deliver purposeful change, actionable insights, and guaranteed results. But what sets us apart is our people. We are guided by our deeply embedded guiding principles: Excellence, Passion, Loyalty to Clients, Stewardship, Family, Community, Sustainability, and Inclusion.And we've been recognized as a top firm to work for by companies like Forbes, Top Workplaces Chicago Tribune, and Consulting Magazine.We've earned a Great Place to Work Certification and been named a World's Best Management Consulting Firm by Forbes, Vault's Top 50 Firms to Work For, Crain's Chicago Business Fast 50, Inc 5000's Fastest Growing Firms, and Consulting Magazine's Fastest Growing Firms. _ We are an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-DNI

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Job Overview The Strategic Account Manager (SAM) is a critical and high-impact commercial leadership role responsible for originating, influencing, and converting high-value capital opportunities across Getinge's most strategic Life Sciences accounts. This role operates at the intersection of customer, A&E ecosystem, and internal execution-driving early-stage project influence, building pipeline, and ensuring disciplined deal progression through close. Success in this role requires strong relationship management, technical acumen, and an ability to proactively engage architects, engineers (A&Es), procurement stakeholders, and end users to shape projects early and align customer needs with Getinge's best-in-class solutions. The SAM will work cross-functionally with internal partners across sales, service, marketing, operations, and finance to ensure commercial success. Job Responsibilities and Essential Duties • Strategic Account Ownership:, • Develop and execute account plans for assigned institutions (Academic, Government, Biopharma), with clear revenue goals, stakeholder maps, and project pipelines while representing the Getinge brand and building the company reputation for service and quality through relationships with key customers., • Architect & Engineer Ecosystem Leadership:, • Build and own strategic relationships with top A&E firms (e.g., Jacobs, CRB, IPS), • Influence specifications, standards, and design decisions at the pre-design and design development phases, • Establish Getinge as the default specified partner across major capital programs, • Develop repeatable engagement models with A&Es across regions, • Deal Ownership & Execution Leadership:, • Serve as the commercial quarterback for strategic opportunities from identification through close, • Own timeline, internal alignment, and deal progression across sales, operations, service, and finance, • Drive urgency and accountability across all stakeholders to ensure opportunities advance efficiently, • Remove bottlenecks and escalate as needed to maintain momentum, • Project Lifecycle Management:, • Lead early project identification through close, including needs assessment, RFP collaboration, and capital quote development. Partner with service and project execution to ensure seamless transitions., • Pipeline Creation & Market Development:, • Proactively originate new opportunities through A&E engagement, account penetration, and marketing mapping, • Identify early-stage capital projects and position Getinge ahead of formal RFP processes, • Build a multi-year pipeline aligned to capital investment cycles, • Drive new business development and accelerate existing opportunities, • Cross-Functional Commercial Leadership:, • Drive alignment across sales, service, operations, and finance to deliver integrated customer solutions, • Ensure internal teams are coordinated and accountable to deal timelines and deliverables, • Translate customer and market insights into actionable commercial strategies, • Market & Customer Insights:, • Maintain knowledge of market trends, customer investment strategies, and capital planning cycles within target verticals. Convert market insights into strategic opportunities for account growth. Minimum Requirements • 7-10 years in strategic sales, capital equipment, or account management in Life Sciences, Healthcare, or related sectors., • Bachelor's degree or equivalent combination of education and work experience., • Experience selling complex capital equipment; sterilizer/autoclave experience preferred., • Experience managing complex accounts and high-value contracts. Required Knowledge, Skills and Abilities • Strong knowledge of the capital project lifecycle and stakeholder ecosystem (procurement, A&E, engineering, facility planning), • Demonstrated success in building long-term relationships with institutional clients, • High level of comfort presenting to technical and executive-level stakeholders, • Existing relationships within Academic, Biopharma, or Governmental Life Science institutions, • Knowledge of Getinge's Life Sciences product portfolio, • Demonstrated bias for action with the ability to drive decisions and outcomes in complex, matrixed environments, • Strong sense of urgency and ownership, • Salesforce (GForce) proficiency, • Ability to work independently while coordinating across a matrixed environment, • Strong analytical skills with the ability to communicate opportunity and data-driven solutions to senior management. Supervision/Management of Others • N/A Environmental/Safety/Physical Work Conditions • Ensures environmental consciousness and safe practices are exhibited in decisions., • May work extended hours during peak business cycles., • Use of computer and telephone equipment and other related office accessories/devices to complete assignment., • Must be able to complete a series of inoculations when required., • Must be able to operate an automobile (valid driver's licensed required)., • Must be able to travel extensively throughout the US and some international travel as needed requiring valid travel documentation (approx. 50% travel). Total Compensation =$210,000- $225,000 ($155,000- $170,000 base + $55,00 at plan target incentive) Company Vehicle Provided #LI-JW1 About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Job Description Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You'll keep things moving after calls, stay close to how each account is doing, and give the rest of the team a clear view of where things stand. The CSMs who thrive here are the ones who like to get ahead of things and bring a thoughtful, organized energy to everything they do. WHO WE ARE: HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial AI attacks can be to detect and defend against. Determined to prove that these attacks were preventable, the team developed a unique, patent-pending, productized solution to support organizations in accelerating their adoption of AI securely. Our dedication to innovation has been recognized by prestigious awards such as RSA's Innovation Sandbox Winner, CB Insights AI 100, CyberTech 100, and SC's Most Promising Early-Stage Start-up. WHAT YOU'LL DO: Customer Communication & Coordination • Manage ongoing communication across your portfolio: regular check-ins, status updates, and account emails., • Join customer calls, take notes, keep things on track, and make sure every action item is captured and assigned., • Own all follow-up after calls; track who owns what internally and make sure things actually get done., • Handle scheduling coordination so the rest of the team doesn't have to. Internal Operations • Keep Jira tickets current, correctly labeled, and moving., • Maintain accurate health notes and scores so the team always has a real view of account status., • Proactively keep the VP of Customer Success informed on account health, risks, and anything that needs visibility or escalation. Cross-Functional Collaboration • Work alongside the Solution Architect team during onboarding. The SA handles technical setup; you own the customer relationship and make sure nothing gets lost in the transition from Sales., • Partner with Technical Support Engineering on issues. Triage what comes in, route it to the right TSE, and own customer communication while it's being resolved., • Keep Account Directors informed ahead of renewals, flag at-risk accounts early, and surface upsell opportunities for them to run with. Be the source of truth on day-to-day account context. Onboarding & Adoption • Help new customers see value quickly. Onboarding doesn't end when the contract is signed., • Monitor product adoption and flag low engagement before it becomes a problem., • Own customer communication during escalations. WHO YOU ARE: • 5+ years in Customer Success or Technical Account Management at a B2B SaaS or cybersecurity company., • Experience managing enterprise accounts across technical and executive stakeholders., • Exceptionally organized, with a track record of keeping follow-ups and action items from slipping., • Strong written and verbal communication skills; clear customer emails, productive calls, clean internal handoffs., • Proactive, you stay ahead of accounts rather than waiting for customers to come to you., • Familiarity with tools like Jira or Salesforce is a plus., • Background in cybersecurity or AI/ML is a plus, but not required. WHY HIDDENLAYER? We're moving at (what feels like) the speed of light. HiddenLayer is a venture-backed company and recently closed a $50M funding round led by M12, Microsoft's Venture Fund, and Moore Strategic Ventures. Attracting and retaining the very best people is our #1 priority. That's why we offer our team best-in-class benefits, including: • Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional about getting the team together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses., • Comprehensive Health & Wellness Benefits: Better than your average startup healthcare benefits. With five options to choose from, of which are fully subsidized by HiddenLayer, we offer a variety of options to fit each person's needs. We also offer vision, dental, and 401k offerings., • Flexible Time Off: Enjoy unlimited and flexible time off for all salaried employees, in addition to 15 paid company holidays., • Commitment to Learning and Development: We support personal growth and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events., • Diversity, Equity, and Inclusion: We are committed to building a diverse team with individuals from various backgrounds, experiences, abilities, and perspectives, and we are proud to be an equal opportunity employer. To learn more about HiddenLayer visit HiddenLayer and follow us on LinkedIn or Twitter. HiddenLayer is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Job DescriptionCompany Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and AI software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. We are now also at the forefront of AI disruption, providing data via our enterprise semantic layer to AI agents, tools, and platforms. But that's not all. Strategy is also leading a groundbreaking shift in digital assets, adopting bitcoin as our primary treasury reserve asset in 2020. Since then, we have issued innovative bitcoin-backed securities and have been the leader in bitcoin treasury companies. This visionary move has helped us build a fortress balance sheet, and is solidifying our position as a forward-thinking, innovative force in the market. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.Job Description Customer Success Manager Job Description Role Overview As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You will own the full post sales lifecycle of a customer account portfolio, ensuring customers do not simply "use" the platform but deeply integrate Strategy's cloud-native architecture, Semantic Layer (Mosaic), and AI-powered analytics capabilities into their core technology stack. Your goal is to drive measurable business value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically adopted, and commercially positioned to expand. Key Responsibilities 1. Technical Strategy & Customer Success Act as the lead technical advisor for your accounts, guiding customers through complex cloud-native architectures, Semantic Layer (Mosaic) implementations, and AI-driven analytics workflows. Leading C-suite whiteboard sessions to align platform capabilities with high-level business goals. Deep-diving into client workflows to uncover and implement high-value use cases. Translate executive requirements into value realization plans, ensuring technical migrations and data initiatives result in realized ROI and account growth. Develop and execute customer roadmaps that align with enterprise architecture, security requirements, and strategic business objectives — defining measurable KPIs and adoption milestones. Lead Quarterly Business Reviews (QBRs) with both business and technical stakeholders, demonstrating ROI, reviewing progress against success metrics, and aligning on future priorities. 1. Technical Enablement & Adoption Lead the technical configuration and integration phase to accelerate time-to-value, partnering with implementation teams to ensure a smooth transition from deployment to operational use. Conduct deep-dive technical demonstrations, developer "Office Hours," and capability workshops for engineering, data science, and BI teams. Proactively monitor account health using technical telemetry — identifying and resolving performance bottlenecks, integration inefficiencies, and adoption gaps before they impact customer satisfaction. Monitor customer health, engagement trends, and platform adoption data to proactively identify risks and opportunities for value expansion across the account. 1. Product Advocacy & Engineering Collaboration Synthesize technical feedback and edge cases from the field to influence Strategy's Product and Engineering roadmaps, acting as the customer's internal advocate. Partner with Engineering to lead strategic customers through Alpha/Beta programs for new AI, Mosaic, and platform features. Serve as a high-level technical point of contact for complex support escalations, coordinating between the customer's engineering team and Strategy's internal developers to drive timely resolution. Advise customers on platform enhancements, integrations, and upgrades — ensuring alignment with the Strategy product roadmap and the customer's long-term data strategy. 1. Commercial Collaboration & Customer Advocacy Support the successful renewal and expansion of customer accounts by ensuring continuous technical and business value realization from the Strategy platform. Partner with Sales and Account Management to identify upsell and cross-sell opportunities, providing account health insights and adoption data that inform commercial strategy. Proactively identify renewal risks and collaborate with Sales and leadership on mitigation plans before they escalate. Develop strong referenceable customers willing to participate in case studies, testimonials, reference calls, and industry events. Qualifications Core Technical Requirements Bachelor’s degree in business administration, Computer Science, Engineering, Data Science, or a related discipline (or equivalent practical experience) required. Hands-on experience with cloud-native services (microservices, Kubernetes, Docker) and major cloud providers (AWS, Azure, or GCP). A professional cloud certification is strongly preferred. Strong understanding of data modeling, ETL/ELT processes, semantic layers, and the lifecycle of Machine Learning models (MLOps and AI deployment). Familiarity with enterprise analytics, Business Intelligence tools, or AI-driven data platforms is highly desirable. Experience & Professional Skills 7+ years of experience in a customer-facing Customer Success role — such as Customer Success Manager, Technical Account Manager, Solutions Architect, Sales Engineer, or Technical Consulting — within a SaaS or enterprise software environment. Demonstrated experience managing strategic or enterprise customer accounts across complex, multi-stakeholder organizations. Ability to analyze usage data and platform telemetry to identify patterns, surface insights, and deliver data-driven recommendations for expansion and optimization. Exceptional ability to explain complex technical concepts (e.g., universal semantic layers, data fabric, cloud-native architecture) clearly to non-technical executive stakeholders. Strong project management and collaboration skills, with experience working across Sales, Product, Engineering, and Support functions. Familiarity with Agile development cycles and DevOps practices to support customer engineering teams effectively. Experience with CRM and customer success tools such as Salesforce, Gainsight, or equivalent platforms. Additional Information Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis. Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at application_accommodations@strategy.com. Visit Strategy’s Careers page for additional information.

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