Customer Service jobs in Arlington, VirginiaCrear alertas

Job Description️ About the role Are you the go-to person for vacation tips, flight hacks, and dreamy getaways? Turn your passion for travel into a rewarding career as a Remote Travel Consultant from the US. You will help clients plan unforgettable trips from beach escapes and adventure tours to amazing cruises and family vacations all from the comfort of your home. Whether you're a seasoned travel pro or just getting started, we provide the tools, training, and support to help you thrive. What You Will Do • Consult with clients to understand their travel needs, preferences, and budgets, • Research and recommend destinations, accommodations, flights, cruises, and activities, • Book and manage travel arrangements using preferred supplier platforms, • Provide exceptional customer service before, during, and after travel, • Stay up to date on travel trends, promotions, and safety protocols, • Build long-term client relationships, • A genuine love for helping others explore the world, • Strong communication and organizational skills, • Self-motivated and comfortable working independently, • Basic computer skills and internet access, • Prior travel industry experience is a plus but not required!, • Willingness to complete training and certification (provided)What You Get, • Flexible schedule, • Great earning potential commission-based with performance bonuses, • Access to exclusive travel perks discounted trips, FAMs, and insider rates, • Ongoing training & mentorship we invest in your success Don’t wait for the perfect moment—create it. Join us today and start building your dream career in travel. Apply now, we are looking forward to have you in our team! Affinity Travels

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17.50 - $18.00 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description This person will be responsible for helping the firm avoid inadvertent conflicts of interest in taking on new clients, new work, or new people. Responsibilities: • Successfully operating various Firm databases/software (i.e., conflicts software, client/matter database software, corporate affiliations software and other search engines including third-party government databases and the internet)., • Processing client/matter intake requests in accordance with established procedures, including closely reviewing and editing requests and interacting with staff and attorneys to obtain missing information., • Conducting conflicts searches in accordance with departmental policy, including running effective searches, analyzing and filtering results as instructed and providing useful information to the Conflicts & Intake Analysts and the requesting attorney to allow him/her to resolve any potential conflicts., • Communicating with Accounting, Records Management and other departments as necessary., • Ensuring the accuracy of data produced on daily reports of potential new client/matters and weekly reports of finalized new client/matters. Taking responsibility for publishing accurate, timely and useful reports., • Organizing workloads and managing a multitude of tasks effectively, including maintaining a strong focus; appropriately prioritizing tasks; keeping electronic files as required; and communicating the status of tasks in a timely manner., • Four-year college degree and/or equivalent, significant, meaningful experience in the conflicts department of a law firm., • A minimum of 40 wpm typing., • Strong organizational and planning skills., • Self-motivated and able to work independently., • Must demonstrate a high degree of trustworthiness commensurate to handling confidential and sensitive material., • Proficiency in MS Word and Excel; ability to efficiently search the Internet and experience working in databases., • Reliability, dependability, and strong motivation to respond to requests quickly., • Flexibility to work additional hours and/or shifts, as necessary.

Job Description An international law firm with offices in Washington, D.C. is seeking a full-time Conflicts and Intake Specialist to join their team. This person will be responsible for helping the firm avoid inadvertent conflicts of interest in taking on new clients, new work, or new people. Responsibilities: • Successfully operating various Firm databases/software (i.e., conflicts software, client/matter database software, corporate affiliations software and other search engines including third-party government databases and the internet)., • Processing client/matter intake requests in accordance with established procedures, including closely reviewing and editing requests and interacting with staff and attorneys to obtain missing information., • Conducting conflicts searches in accordance with departmental policy, including running effective searches, analyzing and filtering results as instructed and providing useful information to the Conflicts & Intake Analysts and the requesting attorney to allow him/her to resolve any potential conflicts., • Communicating with Accounting, Records Management and other departments as necessary., • Ensuring the accuracy of data produced on daily reports of potential new client/matters and weekly reports of finalized new client/matters. Taking responsibility for publishing accurate, timely and useful reports., • Organizing workloads and managing a multitude of tasks effectively, including maintaining a strong focus; appropriately prioritizing tasks; keeping electronic files as required; and communicating the status of tasks in a timely manner., • Four-year college degree and/or equivalent, significant, meaningful experience in the conflicts department of a law firm., • A minimum of 40 wpm typing., • Strong organizational and planning skills., • Self-motivated and able to work independently., • Must demonstrate a high degree of trustworthiness commensurate to handling confidential and sensitive material., • Proficiency in MS Word and Excel; ability to efficiently search the Internet and experience working in databases., • Reliability, dependability, and strong motivation to respond to requests quickly., • Flexibility to work additional hours and/or shifts, as necessary.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Health insurance The ServiceNow Self Service Specialist will support design, configuration, enhancement, and maintenance of ServiceNow Self Service modules for a large-scale enterprise system at the U.S. Department of Health and Human Services (HHS). This role ensures seamless functionality and user experience for Employee Self Service (ESS) and Manager Self Service (MSS) capabilities within the ServiceNow Human Capital Management (HCM) environment. The specialist will collaborate with HR functional teams, business stakeholders, and technical development teams to implement user-centric enhancements, workflow automation, security configurations, and system integrations. This role requires a strong understanding of ServiceNow self-service functionality, business process design, and federal HR operational requirements. Key Responsibilities: Self Service Configuration & Support • Configure, maintain, and enhance ServiceNow Employee Self Service (ESS) and Manager Self Service (MSS) modules., • Support workflows related to personnel actions, time and labor, benefits enrollment, direct deposit, performance management, and approvals., • Analyze and implement functional requirements for business-driven enhancements., • Participate in system upgrades, image updates, and patch testing., • Conduct regression and functional testing for new configurations or enhancements., • Collaborate with developers to design, test, and validate customizations impacting self-service functions., • Work with business analysts and HR stakeholders to gather and validate requirements., • Collaborate with technical teams to integrate ServiceNow self-service with other HHS systems., • Serve as a subject matter expert (SME) for ServiceNow self-service features., • Create and maintain system documentation, job aids, and configuration guides., • Support training initiatives for end users and HR support staff., • Configure and maintain role-based access for self-service functionality in compliance with federal security requirements., • Work with security administrators to enforce ServiceNow row-level and role security., • Ensure compliance with FISMA, OMB, HHS policy, and system audit requirements.Qualifications and Skills:, • U.S. Citizen and ability to obtain and maintain a Public Trust clearance., • Bachelors degree in Information Systems, HR Systems, Computer Science, or related field., • 5+ years of experience working with ServiceNow HCM, including Self Service modules., • Hands-on experience configuring ESS/MSS, workflow approvals, delegation functionality, and Fluid UI., • Strong understanding of HR processes and federal workforce/personnel operations., • Experience gathering business requirements and developing functional design documents. ., • Strong analytical and problem-solving skills with attention to detail., • Excellent communication skills and ability to work with both technical and business teams.Desired Skills and Competencies:, • Experience working in federal government HR systems, preferably with HHS or other civilian agencies. ., • Familiarity with Acquisition of HR data, payroll, labor distribution, or time reporting modules., • Knowledge of integration tools such as Integration Broker or Web Services., • Experience with ticketing systems such as ServiceNow or Jira., • Certifications: ServiceNow HCM, HRIP, or SHRM-CP a plus. Flexible work from home options available.

Job DescriptionTITLE: Commercial Lines Account Manager - Client Service LOCATION: Bethesda, MD SALARY: $75,000 - 100,000 (Depending on experience, qualifications, and training) Plus comprehensive benefits package SUMMARY Provide and maintain excellent service to clients, and support commercial lines team and producers in processing all lines of commercial insurance in accordance with the agency guidelines and Agency Best Practices for service. Generalist account management experience is desired. Contractor client experience would be helpful as would experience with Applied EPIC or AMS 360. Independent Agency Employment/Experience Required ESSENTIAL DUTIES AND RESPONSIBILITIES Process renewals and incidental new business, cancellations, audits, and endorsement requests Issue certificates of insurance as necessary Initiate renewal meetings and be responsible for renewal process Negotiate coverages and premiums with carriers Provide producer and/or account executive with accurate renewal proposals Check policy coverages, endorsements and audits for accuracy Invoice policies, audits, endorsements, cancellations and other appropriate transactions Assist producer, accounting department and client in the reconciliation of client accounts Be responsible for account rounding Work efficiently and effectively in a team environment Project a positive attitude toward company and team goals Maintain excellent communication, attitude and rapport with internal and external clients Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues Work with clients to become a 'trusted advisor' or 'consultant' Adhere to commercial lines procedures Apply problem solving techniques to various issues that may arise with carrier and clients Develop and maintain excellent relationships with our partners, carriers and vendors Demonstrate good judgment when handling complex issues POSITION REQUIREMENTS Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training. Designations, Licenses Must hold P&C insurance agent license and be responsible for maintaining such license through attendance at mandatory continuing education courses. FULL-TIME/PART-TIME: Full-Time

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Paid time off Ecoverde Cleaning LLC est contratando Porteros Nocturnos para mantener la limpieza en propiedades comerciales y residenciales utilizando mtodos ecolgicos. Responsabilidades: Limpiar y mantener vestbulos, pasillos y reas comunes Barrer, trapear, aspirar y retirar la basura Reabastecer suministros y reportar problemas de mantenimiento Garantizar un ambiente seguro y limpio durante la noche Requisitos: Experiencia preferida, pero no requerida Capacidad para levantar hasta 30 lbs y trabajar de manera independiente Disponibilidad para turnos nocturnos y verificacin de antecedentes requerida Beneficios: Das festivos | Das por enfermedad y vacaciones | 401K Aplica ahora!

Job DescriptionSalary: Senior Acquisition/Contract Specialist Federal Client SUMMARY: The Concourse Group is a federal consulting firm seeking to fill multiple full-time positions for Senior Acquisition/Contract Specialist with experience providing federal acquisition support services. The Acquisition/ Contract Specialist will be responsible for supporting a Federal client on the execution of the full life-cycle of Federal acquisition and procurement actions. The ideal candidate will be comfortable interacting with the Federal procurement environment and direct communications with Federal clients. The ideal candidate will be intimately acquainted with the Federal procurement process, ideally within DHS, applicable regulations and possess the ability to distill large amounts of information into concise and professional reports and briefs. Acquisition planning, documentation development, stakeholder coordination, and post-award program management are three primary knowledge areas. This position requires previous experience in a federal government acquisitions context either as a contractor or federal employee. Candidates must live locally to Metro DC as the position will require on-site work at the place of performance 5 days a week. SKILLS AND ABILITIES: • Demonstrated ability to use the Microsoft Suite of software applications (e.g., Outlook, Word, Excel, Power Point, SharePoint, Outlook) to create and maintain documents and communications., • Thorough understanding of the full-lifecycle Federal procurement process from planning to post-award monitoring and project completion., • Ability to assemble, communicate, and present information clearly both orally in platforms such as MS Teams and in written formats such as MS Word, MS PowerPoint, MS Excel, and the Adobe suite tools., • Familiarity with FAR Part 8, 12, 13, 15 and 16 contracting methods., • Familiarity with IDIQ contract vehicle processes., • Familiarity with government software and databases such as SAM., • Familiarity with Multi-Agency vehicles such as GSA MAS, Oasis+ and other DHS enterprise contract solutions., • Ability to solve problems using a detailed and well-ordered approach., • Ability to work effectively with a cross-functional team to produce timely work products., • Requires acritical eye for detail to ensure quality service, results, and client deliverables. Must be attentive to detail, maintain standards and actively check for errors before conveying final work product., • Possess a client-first acumen that supports exceptional results., • Must demonstrate a commitment and history of being timely and meeting deadlines., • Documented ability to maintain and practice operational security (OPSEC) in the performance of daily duties and to report OPSEC issues or concerns. POTENTIAL RESPONSIBILITIES: There will be multiple hires for this position, and each position may encompass one or more of the following areas of responsibility. Acquisition Planning • Support pre-award conferences and meetings and participate in team meetings throughout the lifecycle of a requirement with clients and customers virtually or within client facilities., • Assist with the refinement of identified requirements., • Maintain awareness of milestones, as well as their strategic impacts, applying acquisition processes and policies., • Develop acquisition plans and procurement milestone schedules., • Perform market research activities (e.g., exchanges with industry pre-proposal conferences, sources sought, Request for Information (RFI), Draft Request for Proposals (DRFP), and Industry Days)., • Prepare and provide feedback on procurement packages, including preparation and review of requirements documentation (e.g., Statements of Work (SOWs), Statements of Objectives (SOOs), Statements of Need (SON), Performance Work Statements (PWSs), market research documentation, independent government cost estimates (IGCEs), draft evaluation factors, applicable pre-award determinations and findings, and applicable pre-award clearances and reviews (Small Business Set-Aside Review and Information Technology Checklist, etc.)., • Provide recommendations concerning acquisition strategies and the selection of contract types and methods of acquisition; Prepare and assist with the preparation of Justifications for Other-Than- Full-and-Open-Competition (JOFOCs)., • Prepare or assist with the preparation of various Determinations and Findings., • Draft or assist in drafting and issuing applicable pre-award synopsis., • Present or assist in presenting acquisition planning documentation for higher level reviews and approvals., • Use applicable acquisition systems in support of planning or execution., • Maintain contract files and documentation in accordance with applicable laws, statutes, regulations, and policies. Solicitation • As appropriate, use the Government contract writing system to develop solicitation documents and select appropriate clauses, provisions, and terms and conditions., • Present or assist in preparation of solicitation documentation for higher-level reviews and approvals., • Post or assist in posting solicitations and solicitation-related documents to the appropriate location., • Prepare or assist in preparing responses to pre-award inquiries and solicitation amendments for Government review and assist in posting/releasing said items to the appropriate location., • Receive or assist in collecting quotes, proposals, offers or bids, including recording receipt and conducting compliance reviews., • Maintain solicitations and documentation in accordance with applicable laws, statutes, regulations, and policies. Evaluation • Document technical reviews and evaluations., • Gather data and information for past performance evaluations., • Perform price analysis and cost analysis for Government review and approval., • Draft and document evaluation reports for Government review and approval., • Conduct or assist in pre-award reviews and surveys (such as on-site surveys and audits)., • Assist in developing and documenting the price negotiation memoranda, the pre-negotiation memoranda (if applicable), the competitive range determination (if applicable), the post-negotiation memoranda (if applicable), and the source selection decision (if applicable) for higher level Government approval., • Support the Government in conducting negotiations and discussions., • Present or assist in presenting evaluation documentation for higher level reviews and approvals., • Prepare or assist in preparing responses to pre-award protests for higher level review., • Assist in preparing required pre-award notifications (e.g., pre-award notice for small business set-asides)., • Assist in conducting pre-award debriefings., • Maintain evaluation files and documentation in accordance with applicable laws, statutes, regulations, and policies. Award • Prepare award documents for Government review., • Use the client contract writing system to develop contract award documents., • Assist in presenting award documentation for higher level reviews and approvals., • Prepare or assist in preparing required award, and post-award notifications and debriefings (e.g., award synopsis, public affairs notification, etc.)., • Prepare Federal Procurement Data System Next Generation (FPDSNG) reports for Government review and approval., • Prepare responses to post-award protests for higher level review., • Craft documentation to deal with failure to perform (e.g., cure notices, show cause notices, termination notices, etc.) or recommendations to suspend or debar., • Maintain award files and documentation in accordance with applicable laws, statutes, regulations, and policies. Post-Award • Prepare COR appointment letters;, • Support post-award conferences and meetings;, • Assist in preparing Notice to Proceed letters;, • Assist in preparing responses to claims, ratifications, FOIA requests, data calls, cure notices, Congressional inquiries, appeals, other incoming requests, or other unusual or extraordinary contracting actions;, • Prepare and file documentation for contract modifications;, • Support preparation of the contract for closeout and prepare closeout documentation; Minimum five (5) years of professional experience in a federal support setting. Education and internships DO NOT qualify as experience. OR Candidates without a Bachelors Degree but with a minimum of 24 credits from an accredited institution in the areas of finance, business, contracting or law that can demonstrate seven (7) years of experience in a federal support setting. Education and internships DO NOT qualify as experience. • Ability to efficiently multitask and deliver on client requests in a timely fashion, • Must be organized, detailed with high accuracy standards, positive, proactive, and results oriented., • US. citizenship is required., • This position ranges between the GS 12-14 equivalent., • Persons with a recent FAC-C or DAWIA certification will be given preference. We exist to provide the best possible programmatic and project management consulting support to inspire and empower our clients to achieve their important missions. A small business founded in 2001, The Concourse Group (Concourse) is an accomplished consulting firm committed to improving government project efficiency and budgetary goals with a focus onMaking the Complex Simple. Concourse values client-focused service, innovation, and a drive to improve outcomes and results. Our clients are DOD and other federal agencies, state, and local governments; universities and colleges; and housing authorities who are driven, in the face of declining budgets, to recapitalize their assets and effectively manage their resources to optimize mission-critical programs and projects. This position is eligible for the comprehensive Concourse benefits package. Healthcare Insurance Benefit | Health, Dental, and Vision benefits. Company-paid employee premiums. Life Insurance | Company-paid benefit. Long-Term Disability Insurance | Company-paid benefit. Short-Term Disability Insurance | Employee-paid premium. Health Savings Account | Pre-tax employee contribution. 401K | Pre-tax employee contribution and Concourse matches up to 4% of the employee contribution. Paid Time-Off (PTO) Benefit | 15 PTO days per year. Paid Holidays | Eleven (11) paid federal holidays. Equal Opportunity Employer

Job DescriptionBenefits: • Salary Plus Commission, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Licensing Paid by Agency, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionJob Description: Short Description: Accounting Financial Manager Complete Description: Duties and Responsibilities: 1.Assist District staff in carrying out the overall financial plans. 2.Manage the close process by ensuring accounting events are properly recorded in accordance with GAAP and that all entries are reviewed and accurate prior to release by the Accounting Manager in accordance with District Policy. 3.Assist with the annual financial audit and other audits by reviewing, providing and/or producing schedules and reconciliations deemed necessary to secure a clean opinion. 4.Prepare and update policies and procedures for accounting processes; evaluate and improve the effectiveness of internal accounting controls; identify areas of risk; ensure compliance with policies and procedures and accounting standards. Education: Bachelors Degree in Business Administration, Accounting or Finance CPA or MBA preferred, but not required based on work experience. Qualifications: 1.Five (5) years financial and accounting work experience. 2.Expert knowledge of accounting in the areas of Cash, Accounts Receivable. 3.Working knowledge in the areas of Grants, Bonds, Retirement Plans and Unclaimed Property. 4.Expert knowledge of generally accepted accounting principles (GAAP). 5.Demonstrated experience in the use of project management skills. 6.Strong analytical skills. 7.Strong strategic thinking and problem-solving skills. 8.Excellent written and verbal communications skills. 9.Strong leadership skills. 10.Advanced proficiency in MS Teams, MS Outlook, MS Office (Word, Excel, PowerPoint). 11.Proficiency with Accounting/General Ledger Systems. Skills Matrix Financial and accounting work experience. Expert knowledge of accounting in the areas of Cash, Accounts Receivable. Working knowledge in the areas of Grants, Bonds, Retirement Plans and Unclaimed Property. Expert knowledge of generally accepted accounting principles (GAAP). Demonstrated experience in the use of project management skills. Advanced proficiency in MS Teams, MS Outlook, MS Office (Word, Excel, PowerPoint). Proficiency with Accounting/General Ledger Systems. Bachelors Degree in Business Administration, Accounting or Finance CPA or MBA preferred, but not required based on work experience. Flexible work from home options available.

Job Description We are looking for an experienced Accounting Manager to join our team in Washington, District of Columbia. In this role, you will oversee key accounting functions, ensuring accuracy and compliance with financial standards. This is a contract position within the non-profit sector, offering a rewarding opportunity to contribute to meaningful organizational goals. Responsibilities: • Manage the month-end close process, ensuring timely and accurate reporting., • Prepare and analyze monthly financial statements to provide insights into organizational performance., • Review and approve journal entries to maintain consistency and accuracy in accounting records., • Reconcile balance sheet accounts to ensure proper documentation and alignment., • Oversee general ledger activities, ensuring compliance with accounting principles., • Collaborate with team members to address discrepancies and improve accounting processes., • Maintain detailed records and support audits as needed., • Provide leadership and guidance to the accounting team on best practices., • Ensure all financial activities align with organizational policies and objectives., • Strong experience with month-end close procedures and financial reporting., • Proficiency in managing general ledger activities and account reconciliations., • Expertise in preparing and reviewing journal entries., • Solid understanding of financial statement preparation and analysis., • Excellent organizational and problem-solving skills., • Ability to work independently and collaboratively in a team environment., • Bachelor's degree in Accounting, Finance, or a related field.

Job Description Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all resources serving the requirement. The PM is responsible for initiating and planning all programs and projects and, if appropriate, assigning and managing resources to perform the work of the program/project plan. The PM will provide oversight of the project for contract employees. Will oversee the start-up and transition activities, review and complete project deliverables, and monitor productivity and quality performance of all contract personnel, maintaining a close and professional working relationship with the client. The PM will provide weekly updates to the customer on the work, training, and personnel. Responsible for equipment that is provided to the staff and will ensure that all equipment is turned in whenever contract personnel vacate the position. Will work to ensure that the contract staff are trained to the specifications of the customer and will ensure that all personnel are proficiency assessed and can perform to the requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve complex and unusual health care administration issues through analysis and action, with the potential to set precedent, and lead organizational change. Will lead the planning, execution, and monitoring of the customer's services care coordination program development within confines of significant organizational complexity and advice on the potential public reaction to proposed policies and plans. Must provide leadership to staff and create an environment that supports outstanding customer services at all levels of the organization and promote agency’s mission, values, and activities. Will be onsite to monitor the daily operations of the staff. Duties and Responsibilities: • Execute, monitor, and oversee the contract staff ensuring that personnel are performing to the SOW and meeting the requirements of the contract and report to the customer on a weekly basis., • Will be responsible for oversight of contract personnel work requirements. Will coordinate staff on/off-boarding with the COR, collect/report staff absences, review time reporting, and be available to the COR and customer for communications., • Will provide daily absence reports to include leave, sick, late arrivals to the customer as it pertains to the section., • Will direct employees to review worksite administrative requirements (work hours, dress code, etc.) and performance standards (accuracy, timeliness, productivity) that must be met. Will direct employees to review worksite administrative requirements (work hours, dress code, etc.) and performance standards (accuracy, timeliness, productivity) that must be met as a condition of employment., • Support optimized access to care, reliable communications, and information dissemination for beneficiary populations in assigned programs and the ability to meet and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner., • Establish and maintain a training program that supports the requirements of the QASP. Adjust training plans based on the requirement of the contract., • Accomplishes call center human resource objectives by coaching, counseling, and disciplining employees; communicating job expectations; and enforcing policies and procedures., • Will interface regularly via one-on-one, phone, email, and/or teleconferences as appropriate to promote open, two-way communication with employees and the Government representative(s)., • Will review/approve timesheets for accuracy and final approval., • Will perform on-going review of employee quality and productivity using the production logs, quality audits, training surveys, and feedback provided from customer., • Communicates project information to team members and solicits feedback; regularly communicate organizational goals, policies, and trends; solicits feedback and shares information; and effectively advocate the need to meet customer requirements., • Will provide regular feedback to staff concerning their actual performance compared to standards and specifically address those employees who are not meeting the standards., • Collaborates with cross-functional teams, and management, to translate complex executive services care coordination requirements into actionable insights and strategies., • Analyzes and evaluates the program’s processes and data and develops procedures and processes to maximize efficiency and effectiveness of decision-making. Provides executive-level advice and guidance to management on coordination, program, and communications strategies and technologies; policy development, review, and analysis; advocacy relations plans and strategies; and the ability to plan and develop innovative solutions for complex issues. Prepares reports and/ or presentations and presents results to individuals and groups such as senior leaders, managers, clients, professional organizations, and/or other groups and individuals., • Will be responsible for managing contract support employees’ performance and daily task., • Will manage risks and issues that might arise over the course of the program life cycle, as well as take measures to correct them when they occur., • Will establish daily communication with the COR and customer designee to enhance visibility in workplace issues, reinforce employee commitment and proactively manage any problematic MHS- GENESIS issues., • Responsible for constant monitoring of the queue to ensure adequate coverage and maintain the required staff to ensure callers are not in queue for more than 15 mins., • Will brief the customer on metrics/staff attendance on a weekly basis., • Brief customer weekly on the performance of the contract and any issues that disrupts/will cause a disruption to services., • Monitor the call queue and ensure adequate coverage to answer calls within a timely manner to ensure that patients’ wait times are less than 10 minutes in queue., • Provides leadership and direction to determine customer needs and identify or recommend the best care coordination and communication strategies to use to meet their needs through multiple channels, such as training, events, conference calls, in person visits, and other communication modalities., • Prepares reports and/ or presentations and presents results to individuals and groups., • Must be flexible to meet mission., • Will implement pro-active booking for the contract. Will provide a timeline and a plan on achieving the pro-active booking with minimal disruption to the call queues., • Responsible for all equipment supplied to the staff and will maintain a system to track all equipment., • Will respond to customer's inquiries within one hour. For contingency operations will meet customer’s request within one hour of issue of request. Unique Military Healthcare Systems/Procedures: Specific military systems include, but are not limited to: The MHS GENESIS, Government data repositories such as P2R2 Virtual Analyst, M2 Data Mart, EDW, Population Health Operational Tracking and Optimization System, DMLSS, Medical Expense and Performance Reporting System, CMS, Defense Pharmacy System, Radiology and PACS, Automated Business System and Commanders’ Resource Integration System. Requirements The qualified candidate: • Must be a U.S. Citizen., • Must have Secret Security Clearance., • Must have greater than 5 years holding a bachelor’s degree in business administration or Healthcare Administration. Must have a minimum of 5 years’ experience working in the healthcare industry and a minimum of 2 years serving as a project manager., • Must have a minimum of 3 years’ experience serving as an SME in Project Management for the DoD., • Must possess strong oral and written communication skills; must be able to read, write, speak, and understand English. Excellent communicator; must have ability to influence through expert power and communication., • Must have in-depth knowledge of the regulatory framework in Health care systems., • Must have experience with healthcare operations, workflow design, and healthcare organizational strategy, • Must have proficient leadership competencies in: Leading Self: Demonstrating ethics and integrity, stress tolerance, displaying drive and purpose, exhibiting leadership stature without formal authority, self-awareness, and adaptability; and Leading Others: Effective communicator, developing others, valuing diversity, and difference, building, and maintaining relationships and managing diverse teams through effective collaboration and group work., • Must have ability to establish purpose and facilitate a psychologically safe discussion among diverse stakeholders., • Understanding of group dynamics and relationship management. Ivyhill has a competitive benefits program which includes medical, dental and vision; Life and AD&D insurance; Short- and Long-Term Disability; supplemental Life insurance and a 401(k) Plan.

Job Description Who We Are: Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values. What We’re Looking For: Sante is seeking a Manager of Grant Accounting to join our team at our Silver Spring, MD location. The employee is responsible for overseeing the Grant’s Department and integrates the department’s work with other departments within Sante and for Sante Group Companies. The Manager will be responsible for managing the grant staff members in the areas of budget preparation, contracting, and award administration as well as the regular invoicing and reporting requirement by the local county / agency including financial monitoring with Program Directors on a monthly basis. Manager is responsible for key knowledge around the entire grant lifecycle and assisting in developing grant proposals. What You’ll Do: Grant Administration • Maintain, and update comprehensive grant manual Maintain and/or enhances operational policies and procedures for contracts and grants management, drafts templates for contracts & grants and creates and provides in-house training to staff on contractual and compliance topics * Propose creation related project records in Blackbaud NXT. * Propose entries for revenue recognition, multi-job cost re-allocations, and other entries to be completed by GL team. * Participates in monthly grant review meetings with the Program Director to review the performance, expenditure and potential modification and any other monitoring or grant related issues. * Responsible for cross reference of data entered in the accounting systems compared to approved budgets. * Provide training and guidance on expenditure coding and allocation based on approved budgets. * Train and collaborate with program directors on managing grant budget. * Recruit, train, hire and supervise Grant Accounting staff members. * Establishes and/or enhances operational policies and procedures for contracts and grants management, drafts templates for contracts & grants and creates and provides in-house training to staff on contractual and compliance topics Pre-Award Grants and Contracts Administration * Participate in the development and review of grant proposals including budget development process. * Manages, and updates all templates and worksheets that support award compliance and grant training across the organization. * Provides a full and comprehensive review of all new grant agreements before acceptance by CEO or CFO, flagging any financial, legal, and other compliance risks and works with the CFO, Program Director and Chief of Program Services to resolve them. Post Award Contract & Grants Administration * Acts as the lead for new and renewal of grant awards. To include but not limited to coordinating with program directors, CEO, CFO, and other appropriate internal stakeholders to collect grants and contract award documents for submission to funders and ensure proper maintenance and storage of documents. * Assist in negotiation of contracts, sub-contracts and modifications, advises upper management of risk involved and takes the lead in disputes concerning contractual issues * Correspond and keep open lines of communication with grant agency monitors * Sets up project account systems and tools to monitor compliance with agreement terms and conditions. Responsible for monitoring deliverables, cost estimates, allowable costs, and primary cost-sharing documentation. * Conduct regular periodic meetings with program directors to review financial statements, staff allocations, key milestones, deliverables, and assist them with budget tracking and reporting * Oversee development and distribution monthly grant spending forecasts and reporting with recommendations. * Responsible for supervising and preparing annual grant program budgets and budget modifications as needed * Responsible for supervision and timely preparation of grant agency invoices/reimbursement requests to ensure a continuous cash flow – monthly/bi-monthly/quarterly/annually, follow-up payments * Participates in annual audit or audit by grant agencies. * Identifies project close-out requirements and manages their implementation. * In collaboration with Development department, maintains permanent files including successful proposals, all award documents and correspondence with contracts and grants officers that affect funding or other agreement terms and conditions * Remains current on changes within the service industry and grant compliance through publications and continuing education, and maintains up to date resource library for staff to use * Assist in organizational budgeting, forecasting, and planning processes. * Responsible for supervision and preparation of 440s/other reports to the grant agencies by their due dates * Coordinate the preparation of grant budgets for grant/contract proposals and revised funding allocations * Supervise the monitoring of grants activity for appropriate/allowable charges by program and by account. Collaborate with program directors when modifications are needed * Assist in annual Sante budget preparation · * Comply with Generally Accepted Accounting Procedures (GAAP) * Participate in and complete all required trainings * Check work e-mail according to agency protocol * Other duties as assigned What We Require: • Bachelor’s Degree from an accredited college or university; AND six (6) to ten (10) years’ related experience., • Minimum of five (5) years non-profit accounting and leadership experience., • Minimum of four (4) years’ experience with federal grant management., • Ability to work independently and collaboratively in a fast-paced environment. What You’ll Get: • Salary Range: $90-$95k, • Work schedule: M-F – 8:30am – 5pm (standard office hours) Hybrid role with 3 days on-site., • A comprehensive benefits package, fully customizable to fit your needs., • Opportunities for career growth, training and development, flexible work schedules and shifts., • Company-wide wellness program., • The rare opportunity to make a difference in the very community that you call home. We are leading providers in Behavioral and Mental Health!, • Smart, passionate, and engaged coworkers. We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive. Disclaimers: The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values. The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify.

Job DescriptionJob Title: Wealth Management Accounting Manager Overview We are seeking an experienced Wealth Management Accounting Manager to support accounting operations within a financial services-oriented environment. This role is responsible for overseeing day-to-day accounting activities, managing and developing a team, and ensuring accurate financial reporting across multiple accounts and entities. The Accounting Manager will partner with internal stakeholders and external service providers while maintaining a strong focus on quality, efficiency, and service delivery. The ideal candidate brings a combination of technical accounting expertise, leadership experience, and a service-oriented mindset. This individual is comfortable operating in a fast-paced environment, improving processes, and balancing hands-on execution with oversight responsibilities. Key Responsibilities • Oversee daily accounting operations supporting wealth management-related activities, • Manage, mentor, and develop a team of accounting professionals, • Prepare, review, and analyze financial statements, reconciliations, and cash reporting, • Support internal and external stakeholder inquiries in a timely and professional manner, • Coordinate accounting activities across multiple accounts, entities, or structures, • Partner with external providers related to tax, compliance, and reporting, • Identify and implement process improvements to enhance accuracy and efficiency, • Review and approve banking and cash movement activity as required, • 6-10+ years of progressive accounting experience, • People management experience is required, • CPA required; advanced degree preferred, • Bachelor's degree in Accounting, Finance, or a related field, • Experience within wealth management, financial services, professional services, or a multi-entity environment preferred, • Strong knowledge of general ledger accounting, financial reporting, and reconciliations, • Proficiency with accounting systems and advanced spreadsheet functionality, • Excellent analytical, organizational, and communication skills, • Demonstrated ability to lead teams and manage competing priorities, • Comfortable working in a dynamic, service-driven environment California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Job Description The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent We are seeking an experienced Senior Accounting Manager to oversee the day-to-day accounting operations and Assist Senior Asst. Director of Finance to ensure compliance with financial regulations. This role will be responsible for managing accounts payable, maintaining accurate financial records, and supporting financial reporting and audits. The ideal candidate will have strong leadership skills, in-depth knowledge of GAAP, and experience in financial planning and analysis. Organizational Structure REPORTS TO: Assistant Director of Finance General Duties and Responsibilities • Daily accounting operations, including general ledger, accounts payable support accounts receivable and payroll as needed, • Daily Bank reconciliation and sales and use tax reconciliation, • Maintain accurate accounts payable, prepayments schedule and accruals accounting records., • Review purchase orders, invoices, Associate expense reports, check request and travel agency commission to ensure they are approved by appropriate outlet managers and they are in compliance with the hotel policy and contractual requirement., • Process invoices for payment and conduct weekly check run., • Responds to vendor and Associates inquiries regarding invoices, expenses, and check request and any discrepancy., • Reconcile vendors statement and AP Aging., • Familiar with the hotel expense general ledger code and ensure expenses are coded correctly in the general ledger account., • Maintain vendor files that requires ACH/WIRE payment and submit them for approval before setting up any ACH/WIRE., • Upload ACH/Wire transactions to the bank system (SUN Infor)., • Conduct weekly/biweekly check run., • Prepare daily cash flow forecast, keep track of daily food cost and send reports to Food & Beverage Management., • Reconcile monthly prepayment GL and ensure balance sheet reflects a fair reflection of the assets and liabilities., • Work closely with the Senior Assistant Director of Finance, proving necessary support regarding month end., • Assist in the month end process, manage account payable accrual, post adjusting journal entries, allocate expenses to various departments and perform outstanding check reconciliation., • Review and upload credit card transactions to the back system (SUN Infor)., • Maintain vendor W9 and prepare annual 1099s, • Performs other related duties as assigned by management, • Comply with attendance rules and be available to work on a regular basis., • Ensure timely and accurate month-end and year-end closings, reconciliations, and financial reporting Experience and Requirements • 2+ years of AP and Gener ledger experience, preferably hotel specific experience., • Must possess superior computer skills, with Excel and MS Office; those with on-property management systems experience will be favored., • Knowledgeable in hotel property management is a plus, • Bachelor's Degree in Accounting/Finance is required., • Must have strong communication skills with fluency in English (verbal and written)., • Must be a demonstrated team player with a commitment to delivering their best every day., • Must be able to work a flexible schedule to accommodate the business demands of a 24/7 operation., • Must be willing to “pitch-in” and help co-workers with their job duties and be a team player., • Strong organizational skills with attention to detail.

Job DescriptionCompany Overview:Saul Centers, Inc. is a self-managed, self-administered equity real estate investment trust, formed in 1993. Saul Centers operates and manages a real estate portfolio of 61 community and neighborhood shopping center and office properties totaling approximately 9.8 million square feet of leasable area. Saul Centers’ primary operating strategy is to continue its program of internal growth, renovations, and expansions of community and neighborhood shopping centers that primarily service the day-to-day necessities and services subsector of the overall retail market. Job Purpose/Summary of the Accounting Manager I:Manages the accounts payable and accounts receivable functions of the company, supervising three direct reports. Reviews the property operating statements, monthly rent rolls and reviews the work of senior accountants. Assists Controller and Assistant Controller as needed and complies with established Operating Policies and Procedures.Summary of Competitive Benefits & Perks: • Health/Medical Insurance including Dental and Vision, • 401(k) with company match, • Paid time off, • Bonus/Target Incentive, • Tuition Reimbursement, • Complimentary usage of modern in-house fitness center, • On-premise full-service dining center discounts, • Discounts via the company’s EAP, • Monthly Employee Recognition Programs, • Referral bonus, • Pre-tax transportation options, • Plus more!Essential Job Functions of the Accounting Manager I:, • Manage the Accounts Payable Specialist, Accounts Receivable Specialist, and Property Administrator positions., • Manage the Accounts Payable function:, • Ensure compliance with Saul Centers’ internal controls over accounts payable, including proper account coding and approvals., • Ensure timely and accurate payments., • Coordinate with internal treasury function and banks on positive pay and electronic payments., • Manage the Accounts Receivable function:, • Ensure effective and timely communication with tenants., • Review tenant accounts receivable reports and ensure timely and accurate application of tenant payments., • Work with Controller to identify and implement improvements, especially with respect to the processing of electronic payments., • Review monthly property operating statements:, • Review tax recovery and operating expense recovery accruals., • Review utility expenses and recoveries., • Review supporting monthly schedules for accuracy and completeness and agreement with the general ledger., • Help lead department operations:, • Provide guidance and feedback to property accountants and lease analysts to ensure timely and accurate completion of daily responsibilities., • Train property accountants to ensure cross training on all functions., • Execute on the department’s priorities through daily interaction, staff meetings, coaching and counseling., • Build and maintain effective relationships with the accounting staff and with colleagues across the organization., • Review year end expense recovery billings to tenants, ensuring that they are completed both accurately and timely., • Backup the lease abstract and rent roll processes., • Document all activities appropriately to ensure compliance with Sarbanes-Oxley and an effective and successful audit., • Special projects as directed by Controller and/or Assistant Controller.Required Skills and Abilities of the Accounting Manager I:, • Real estate and accounts payable accounting experience preferred, • Strong communication skills, • Able to meet multiple priorities and deadlines, • Attention to detail, • Strong Excel skills, • Analytical and energetic with a “Can Do” attitude.Required Education / Experience of the Accounting Manager I:, • 5 to 7 years of relevant accounting experience, • Prior public accounting experience preferred, • Prior supervisory experience preferred, • Working knowledge of applicable accounting standards, • Bachelor’s Degree in Accounting, • CPA preferred

Job DescriptionSalary: Data Analytics and Management Specialist Federal Projects SUMMARY: The Concourse Group is looking for a skilled data analytics and management specialist to support data analysis and management needs for a federal client. Our data analytics and management specialist will have strong analytic and organizational skills such as data processing, database management, data visualization, and preferably some exposure to cybersecurity requirements. Successful candidates will have excellent computer science skills, strong attention to detail, and be comfortable in fast-paced environments and managing an independent workflow while looking forward to future tasks. This position requires previous experience in a federal government data context either as a contractor or federal employee. Candidates must live locally to Metro DC as it may require infrequent visits to the client locations throughout the National Capital Region. SKILLS AND ABILITIES: • Strong analytical skills and ability to transform data into visual and written summaries, • Strong skills in Microsoft Office Suite including Word, PowerPoint, Outlook and SharePoint, • Documented experience crafting and running Microsoft Excel scripts and codes to double-check the accuracy of information and work products to provide consistently accurate and high-quality work, • Strong skills in R, Python, or SQL, • Strong skills in Tableau, Power BI or Qlik, • Skilled in Oracle or other database management systems, • Independent worker that can manage multiple tasks while forward-looking at future tasks under the direction of a team lead, • Ability to communicate effectively and professionally in both writing and orally, • Strong attention to detail, • Documented ability to develop and administer tracking mechanisms, user tools, and worksheets as necessary to track productivity, ensure mandates are followed, meet deadlines, respond to data calls, and accomplish other requirements as needed., • Distill complex information from multiple sources into guidance documents, analytical assessments, reports, memoranda, and presentations tailored for senior public sector clients and whole community partners, • Develop concise, clear, and easily consumable written deliverables based on research and data, • Ability to prioritize workflow to meet all future deadlines, • Demonstrated ability to use the Microsoft Suite of software applications to create and maintain documents and communications., • Documented ability to maintain and practice operational security (OPSEC) in the performance of daily duties and to report OPSEC issues or concerns. REQUIRED TASKS • Receiving, gathering, analyzing, and organizing information from multiple sources to evaluate quality and completeness and resolves inconsistencies., • Recording data in databases, documents, and/or spreadsheets., • Developing and administering tracking mechanisms, user tools, and spreadsheets/worksheets to track productivity, ensure mandates are followed, meet contractual deadlines, respond to data calls, and accomplish other requirements as needed., • Generating, monitoring, and managing reports to measure and chart data (including procurement requests/requisitions, contracts, etc.) or otherwise manage simple or multifaceted taskings, etc., • Updating and maintaining backups of generate reports and datasets., • Simultaneously managing multiple tasks., • Consistently reviewing data then communicating and providing necessary reminders to staff and leadership to ensure that updates and related required activities are completed., • Creating and managing mail groups in programs such as Outlook., • Researching, identifying, tracking, and uploading documents., • Granting and removing access to channels and files in programs such as Teams., • Coordinating file management with other teams., • Assisting with all data related administrative duties., • Develop user material, job aids, or procedural documentation to assist the Government in understanding and using tracking tools and managed data. Conduct training demonstrations of system functionality ., • Managing organization charts, team calendars, and other similar tools ., • Creating, managing, and monitoring new worksheets., • Generating summaries, charts, and reports., • Providing updates on tasks to leadership in a timely fashion., • Selecting relevant information from a variety of sources to prepare documents, reports, summaries, and replies to inquiries, ensuring accuracy and proper format of the information provided. REQUIRED EDUCATION AND EXPERIENCE: Four (4) years of experience providing data management and analysis for Federal Government as either a contractor or federal employee. Schooling and internships DO NOT qualify as experience. OR If less than a Bachelors Degree has been obtained: Six (6) years of experience providing data management and analysis for Federal Government as either a contractor or federal employee. Schooling and internships DO NOT qualify as experience. • Experience managing sensitive, or other secure information is preferred. PREFERRED EXPERIENCE • Persons with an active public trust suitability will be preferred., • Persons with current or recent experience within DHS or one of its agencies and offices will be preferred., • Persons with experience working as a contractor preferred. OTHER: • Must be organized, positive, proactive, and results-oriented, • Must hold a U.S. Citizenship, • Ability to earn a favorable Public Trust clearance We exist to provide the best possible programmatic and project management consulting support to inspire and empower our clients to achieve their important missions. A small business founded in 2001, The Concourse Group (Concourse) is an accomplished consulting firm committed to improving government project efficiency and budgetary goals with a focus on Making the Complex Simple. Our clients are DOD, federal, state, and local governments; universities and colleges; and housing authorities who are driven, in the face of declining budgets, to recapitalize their assets and effectively manage their resources to optimize mission critical programs and projects. This position is eligible for the comprehensive Concourse benefits package. Healthcare Insurance Benefit | Health, Dental, and Vision benefits. Company-paid employee premiums. Life Insurance | Company-paid benefit. Long-Term Disability Insurance | Company-paid benefit. Short-Term Disability Insurance | Employee-paid premium. Health Savings Account | Pre-tax employee contribution. 401K | Pre-tax employee contribution and Concourse matches up to 4% of the base salary. Paid Time-Off (PTO) Benefit | 15 PTO days per year. Paid Holidays | Eleven (11) paid federal holidays. Other | Concourse offices are in Columbia, MD. We offer a flexible daily work schedule and a hybrid weekly schedule. Equal Opportunity Employer

Job DescriptionFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. By joining our rapidly growing Accounting Advisory practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. What You'll Do: • Perform technical accounting research on complex accounting issues including debt / equity transactions, revenue recognition, stock-based compensation, consolidations, business acquisitions, divestitures, leases, statement of cash flows presentation, etc., • Prepare technical accounting memorandums documenting research performed and conclusions reached, • Support the implementation of technical accounting matters, including preparing journal entries and drafting accounting policies and processes, • Communicate and support technical accounting analyses and conclusions with client stakeholders and external auditors, • Prepare external financial reporting, including the primary financial statements and footnote disclosures, • Keep informed of new and evolving accounting topics, • Communicate effectively with clients to convey project findings, updates and recommendations, • Collaborate with CrossCountry and client team members regarding business issues and potential solutions, • Oversee project administration (e.g., project setup and planning, budgeting, account management, billing), • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards., • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes., • Mentor team members by coaching colleagues, providing regular ongoing feedback and annual performance reviews, and helping project teams resolve multi-faceted issuesWhat You'll Bring:, • 5+ years of relevant technical accounting and financial reporting experience, • Progressive experience in accounting advisory within public accounting (Big 4 or top-tier firms) and/or industry roles focusing on technical accounting, • In-depth knowledge of U.S. GAAP accounting standards and financial reporting requirements, • Demonstrated ability and desire to research complex technical accounting issues and effectively communicate findings, • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation., • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards., • Professionalism and discretion when interacting with executives and clients, • Experience mentoring and developing team membersQualifications:, • Bachelor’s degree (or higher) in Accounting, Finance or related field, • CPA or CA certification preferred, • Experience supporting transactions as a result of (or in preparation for) one or more of the following areas: mergers and acquisitions, divestitures, spin-offs, carve-outs, and IPO is preferred but not required

Job Description Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Technical Account Manager (TAM), you will own a portfolio of technically sophisticated clients who primarily leverage our KnowWho Salesforce application and/or Policy Influencer Data File (PIDF). These clients require a deep understanding of data architecture, integrations, and transformation workflows. You'll serve as a strategic advisor and implementation lead—ensuring successful onboarding, value realization, and long-term retention and expansion. This role is highly cross-functional and consultative, requiring fluency in Salesforce, ETL processes, secure data delivery methods, and working with customer-side data engineers, analysts, and IT teams. You will be the trusted advisor who orchestrates solutions, resolves complex technical issues, and helps customers extract maximum value from Quorum's technical product portfolio. Responsibilities • Customer Relationship Management: Serve as the strategic and technical advisor for a portfolio of clients with complex data and technical needs. Build strong, multi-threaded client relationships to ensure adoption, value delivery, and advocacy. Act as the primary liaison for onboarding, implementation, and ongoing success., • Customer Success Management: Ensure customers are effectively onboarded and integrated, leveraging Quorum products and services to meet defined success metrics and measurably achieving clients' desired outcomes. Deliver technical training, documentation, and hands-on coaching tailored to customer roles (e.g., Salesforce admins, engineers). Facilitate regular value reviews, working sessions, and long-term strategy planning., • Technical Consulting & Support Escalation: Advise clients on how to optimally use Quorum's KnowWho Salesforce app—including object configuration, list views, workflows, and permissions. Guide clients through data ingestion processes including schema mapping, file formatting (CSV, JSON, XML), and secure file transmission (SFTP/FTP). Serve as the technical escalation point, coordinating with Engineering, Product, and Support to resolve issues., • Retention & Expansion: Identify and close expansion opportunities based on customer needs and technical fit. Monitor account health, drive renewals, and mitigate churn risks through proactive engagement and value delivery. Maintain detailed customer activity and lifecycle tracking across tools such as Salesforce, Gainsight, Jira, and Zendesk., • Technical & Data Advisory & Issue Resolution: Collaborate with customer-side technical personnel (e.g., Salesforce admins, integration developers, data engineers) to ensure optimal data integration and usage of Quorum's data products. Provide light consulting on how best to utilize Quorum's KnowWho product within Salesforce, including field configuration, list views, permission sets, and custom workflows. Guide customers through data ingestion and transmission workflows, including topics such as data schema design, file formatting (CSV, JSON, XML), data integrity, FTP/SFTP transmission, Salesforce object mapping, and custom ETL processes. Act as the primary point of escalation and coordinate triage and troubleshooting of technical and Salesforce-related issues with various Quorum teams and customer personnel to ensure timely resolution and client satisfaction; manage Support, bug, PS, and enhancement tickets in Zendesk & Jira, renewal and expansion opportunities in Salesforce, customer goals, engagement/interactions, and outcomes in Gainsight, and coordinate onboarding tasks through our internal playbooks., • Reporting & Analysis: Track technical performance metrics and create dashboards or reports that highlight client success, risks, and product utilization. Stay current with Salesforce ecosystem trends and public affairs data technologies to advise clients on innovation and opportunities., • Internal Collaboration and Customer Feedback: Act as the voice of the customer internally, advocating for product enhancements and influencing roadmaps. Work with cross-functional teams to optimize GTM strategies for technical products and services.Required Qualifications, • 3+ years of experience in technical account management, customer success, or a similar client-facing role at a B2B SaaS company., • Demonstrated success managing technical customer relationships, achieving retention/growth targets, and driving solution adoption., • Ability to communicate technical concepts clearly to non-technical stakeholders and executives., • Strong troubleshooting, problem-solving, and project management skills., • Experience conducting technical turnarounds or managing complex client escalations., • Ability to work independently, manage multiple priorities, and thrive in a fast-paced, ever-evolving technical environment., • Empathy, adaptability, and a consultative, solution-focused approach., • Demonstrable ability to develop customer advocates who provide references, case studies, and referrals., • Passion for technology and for teaching others how to improve their operations and professional lives by leveraging technical solutions., • Commitment to building and maintaining a diverse and inclusive team environment, regularly expressing concern for team members' success and well-being., • Excitement about the opportunity to have a positive impact on politics, policies, and government/public affairs and either prior experience working in these fields or demonstrable non-partisan interest in major issue areas (e.g., immigration, education, finance, environment, energy, etc.) is a plus.Preferred Qualifications, • Salesforce Platform App Builder or Consultant certifications., • Familiarity with public affairs, government, or policy data workflows., • Prior experience supporting a Salesforce-native application or complex data product., • Salesforce Administrator or higher certification (or equivalent experience); strong familiarity with third-party app integration and data model configuration., • We're responsible for ensuring that clients have an amazing experience with Quorum., • We provide team and individual product demonstrations and trainings that promote best practices in the government affairs space., • We are dedicated to every user's success and address challenges quickly and creatively., • We act as staunch advocates for our clients, including identifying and responding to diverse client use cases., • We take pride in developing personal relationships with our users and our team., • We regularly support one another to ensure the success of our team and our clients., • We are an AI-forward team—AI is built into how we work, think, and grow., • We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Compensation • On Target Earnings: Up to 135k + additional incentives., • Flexible Paid Time Off, • Paid Company holidays plus additional company-wide days off for team members to rest and recharge, • Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day, • Free Subscription to the Calm App, • Free Subscription to LinkedIn Learning to support professional development, • Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!, • One-time Work from Home Stipend, • 401k match, • Choice of trans-inclusive medical, dental, and vision insurance plan options, • Virtual and in-person team events, • Bright sunlit open office concept with your own dedicated desk (if you want it), • Inclusion & Diversity Affinity Groups to support belonging EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: AZ, DE, DC, FL, GA, IL, KS, KY, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Job DescriptionClient Service Specialist (Legal Secretary) LitigationLocation: Washington, D.C. (Hybrid Consistent Onsite Presence Required) Salary: $76,000 - $108,000 Employment Type: Full-Time, Direct HireAbout the OpportunityHireNow Staffing is partnering with a prestigious Am Law 100 firm to identify an exceptional Client Service Specialist to join its Litigation practice in Washington, D.C. This role is designed for a polished, experienced legal secretary who excels in high-pressure environments, communicates with precision, and provides seamless support to senior partners and attorneys.This position requires a professional who takes ownership, anticipates needs, and thrives in a client-focused environment. The ideal candidate has deep litigation experience, strong organizational instincts, and the ability to support complex international matters especially those involving Spanish-language documents.This is a hybrid opportunity, but the firm requires a consistent in-office presence to maintain collaboration and uphold the firm's high service standards.Key ResponsibilitiesExecutive-Level Legal Support • Manage complex calendars for partners and senior attorneys, resolving conflicts and anticipating needs., • Coordinate heavy domestic and international travel arrangements, including itineraries, logistics, and meeting prep., • Serve as a trusted liaison for clients, internal teams, and external vendors handling communications with professionalism and confidentiality.Document & Case Management, • Draft, edit, and proofread legal documents, filings, correspondence, and presentations., • Spanish-language proofreading, translation, and drafting experience is strongly preferred., • Open new matters, maintain physical/electronic files, and ensure all materials adhere to firm protocols and compliance requirements.Billing & Administrative Operations, • Process time entries, track deadlines, manage attorney expenses, and assist with pre-bill edits and final billing reviews., • Collaborate closely with Finance, Client Accounting, Document Services, and other support teams to ensure accuracy and timely turnaround.Litigation Practice Support, • Assist attorneys with hearing preparation, meeting materials, binders, research compilation, and internal project coordination., • Provide support for presentations, client events, and attorney business development initiatives as needed., • Uphold meticulous attention to detail while juggling multiple priorities and tight deadlines.Required QualificationsCandidates must meet the following criteria to be considered:, • 6+ years of legal secretarial experience, preferably in an Am Law or similarly rigorous law firm environment., • Strong background in litigation and/or international arbitration., • Experience supporting senior partners and high-volume attorney teams., • Advanced skills in MS Office (Word, Outlook, Excel, PowerPoint) and document management platforms., • Proven ability to maintain confidentiality, manage sensitive information, and communicate professionally at all levels., • Strong organizational, time management, and multitasking skills., • Demonstrated longevity and consistency in past roles (stable resumes required).Preferred Qualifications (Highly Valued by the Firm)These skills significantly enhance candidacy and will be prioritized:, • Bilingual Spanish proficiency including drafting, translating, and proofreading legal documents., • Prior experience supporting attorneys in global matters, foreign proceedings, or cross-border litigation., • Familiarity with international clients, cultural nuances, and multilingual communication environments.

Job DescriptionJob Description: Short Description: The Support Transition Manager works with the PCOE Manager to coordinate the shift from on-premises procurement modules to ERP cloud, oversee daily operations, monitor staff performance, and resolve operational issues. Complete Description: The Support Transition Manager (STM) will be responsible for working with the Procurement Center of Excellence (PCOE) Manager to coordinate the transition of support from on-premises procurement modules to ERP cloud modules; monitor staff performance; provide oversight for daily work operations and related tasks; and resolve operational issues. As directed by the PCOE Manager and the PASS Modernization PMO, the Support Transition Manager shall coordinate with call center resources and employees to manage and report on daily call center operations; develop and coordinate the implementation of revised standard operating procedures; coordinate the implementation of PCOE requirements in the cloud system; coordinate the transition of PCOE support to the cloud environment; and provide oversight of call center operations and staff engaged in processing calls, emails, and remedy tickets. As directed, the Support Transition Manager shall monitor staff performance, work operations, and resolve operational problems to ensure the unit operates efficiently and effectively to meet performance measures. As directed, the Support Transition Manager shall report to the PCOE Manager and the PASS Modernization PMO on the status of the transition to Oracle Fusion Cloud, staff performance, work operations, and ticket resolutions to meet performance measures and/or service level agreements. As directed, the Support Transition Manager shall ensure that calls for service are answered in a prompt, courteous, professional, and accurate manner and ensure information provided to customers is accurate and complete. As directed, the Support Transition Manager shall act as a liaison to District agencies and vendors interested in doing business with the district. As directed, the Support Transition Manager shall coordinate with other PASS Modernization Project resources and stakeholders to manage and support the design and development of revised process guides and quick reference guides for call center operations. As directed, the Support Transition Manager shall manage, develop, and coordinate ERP cloud training and training curriculum for call center staff and resources. As directed, the Support Transition Manager shall attend, coordinate, facilitate, and document meetings related to call center operations and the PCOEs transition to ERP cloud support. As directed, the Support Transition Manager shall perform other related duties as assigned. Skills Matrix Bachelors degree in Information Technology or related field or equivalent experience Call center experience at a managerial level PMP certification Experience in a procurement-based environment Willing to work onsite 4 days a week Call center experience Experience in a procurement-based environment Flexible work from home options available.

Job Description Position Summary The Senior Accountant / Accounting Manager in Advisory oversees outsourced accounting engagements, financial reporting, and consulting projects for a portfolio of clients. This role provides strategic financial guidance, leads process improvements, and partners directly with client leadership teams to enhance financial operations. The position requires strong technical accounting skills, business acumen, and the ability to manage staff and multiple advisory projects simultaneously. Key Responsibilities Client Advisory & Relationship Management • Serve as the primary advisor for assigned clients, providing insights on financial performance, accounting best practices, and operational improvements., • Lead discovery sessions to understand client business models, workflow challenges, and strategic goals., • Oversee GL maintenance, reconciliations, accounts payable/receivable, payroll processing, and other operational accounting tasks performed by staff., • Ensure timely and accurate month-end and year-end closes for multiple clients., • Prepare and review financial statements, management reports, budgets, KPIs, dashboards, and rolling forecasts., • Identify trends, variances, and opportunities for financial improvements., • Recommend and implement improvements to client accounting workflows and financial systems., • Lead or support accounting system conversions and technology implementations (e.g., QuickBooks Online, NetSuite, Sage Intacct, Bill.com, Expensify, Gusto)., • Provide guidance on GAAP, revenue recognition, capital vs. expense treatment, and other technical matters., • Coordinate tax planning and compliance with the firm's tax team or external providers., • Supervise, coach, and review the work of staff accountants and senior staff., • Manage engagement budgets, timelines, deliverables, and client expectations., • Support drafting proposals, scopes of work, and advisory service offerings., • Participate in internal initiatives to enhance the CAS practice's efficiency and capabilities. Required • Bachelor's in Accounting, Finance, or related field., • 3-7+ years of public accounting or client advisory experience., • Strong understanding of GAAP and financial reporting., • Advanced proficiency in cloud‑based accounting platforms (QuickBooks Online, NetSuite, Intacct)., • CPA, CMA, or CPA‑eligible., • Experience managing outsourced accounting engagements or advisory projects., • Background in process improvement, FP&A, or accounting technology implementations. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Job Description Accounting Manager The Accounting Manager oversees all day-to-day accounting operations, including accounts payable, accounts receivable, payroll, job costing, and financial reporting. This role partners closely with internal stakeholders and leadership to ensure accurate financial records, deliver strategic financial insights, and drive operational excellence. The Accounting Manager also leads a high-performing accounting team, promoting efficiency, compliance, and continuous improvement. This position will be in office 4 days a week and the salary ranges from $120-140k, commensurate with experience. Leadership Competencies Visionary: Communicates a clear long-term direction that motivates others Influential: Builds strong relationships and presents ideas with clarity and impact Composed: Maintains professionalism and sound judgment under pressure Team-Focused: Fosters collaboration and supports strong team performance Growth-Oriented: Seeks feedback and pursues ongoing development Key Responsibilities • Oversee daily accounting operations, including AP, AR, payroll, job costing, and financial reporting, • Lead month-end and year-end close processes with accuracy and timeliness, • Prepare and analyze financial statements, variance reports, and forecasts, • Monitor project budgets and costs, ensuring accurate allocation and contract alignment, • Maintain and enforce internal controls, accounting policies, and procedures, • Supervise, train, and mentor accounting team members; provide ongoing performance feedback, • Support external audits, tax filings, and compliance with GAAP and regulatory requirements, • Optimize the use of accounting systems and integrations (e.g., Sage 300, Textura, Procore), • Ensure timely completion of sales/use tax filings, business license renewals, and regulatory reporting Qualifications • Bachelor’s degree in Accounting, Finance, or related field, • 8+ years of progressive accounting experience, ideally within the construction industry, • Strong knowledge of construction accounting concepts, including:, • Work-in-Progress (WIP) schedules, • Percentage-of-completion revenue recognition, • Bonding, • AIA billing, • Proficiency with construction accounting software, • Advanced Excel skills, • Strong leadership, communication, and analytical skills, • Highly organized and capable of managing multiple priorities in a fast-paced environment Preferred Qualifications • CPA certification, • Experience in public accounting

Job Description Position Overview The VVIP Cabin Crew (Government & Diplomatic Operations) is responsible for delivering the highest standards of safety, service excellence, and confidentiality aboard flights transporting heads of state, senior government officials, diplomats, and high-security delegations. This role requires exceptional professionalism, refined protocol knowledge, cultural intelligence, and the ability to perform seamlessly in high-pressure, security-sensitive environments. Key Responsibilities 1. Safety & Compliance * • Ensure full compliance with international aviation safety regulations and operator-specific procedures., • Conduct detailed pre-flight and post-flight safety checks., • Deliver tailored safety briefings for government officials and diplomatic delegations., • Coordinate with flight deck crew, security teams, and government protection units regarding emergency protocols. 2. Diplomatic Protocol & Government Etiquette * • Apply knowledge of international diplomatic protocols, seating precedence, cultural nuances, and official forms of address., • Manage protocol-sensitive arrangements such as delegation seating, ceremonial requirements, and discreet movement onboard., • Liaise with embassies, consulates, and government agencies to ensure correct handling of VIP expectations and special requests. 3. VVIP Service Excellence * • Deliver highly personalized, luxury service to heads of state and senior VIPs., • Plan, design, and execute bespoke onboard dining, including gourmet menu preparation and premium service standards., • Maintain impeccable cabin presentation and attention to detail throughout the flight., • Manage confidential documents, personal items, and VIP preferences with absolute discretion. 4. Security & Confidentiality * • Maintain strict confidentiality regarding passenger identities, movements, conversations, and mission details., • Adapt quickly to last-minute itinerary changes and high-security operations. 5. Operational Coordination * • Coordinate with ground handling teams, diplomatic lounges, airport authorities, and protocol officers., • Oversee catering orders, special dietary requirements, and high-end amenities procurement., • Prepare detailed cabin readiness reports and VVIP preference logs. Required Qualifications Professional Qualifications * • Valid Cabin Crew License (CCA / EASA / GCAA / FAA or equivalent)., • Minimum 3–5 years of experience in VIP, VVIP, corporate jet, or first-class commercial aviation., • Strong understanding of diplomatic protocol and multicultural etiquette., • Outstanding communication, discretion, and emotional intelligence., • High-level culinary service skills (silver service, guéridon, wine knowledge)., • Crisis management, conflict resolution, and emergency response ability., • Impeccable grooming and professional appearance., • Calm under pressure; able to adapt to rapid operational changes., • Highly confidential, trustworthy, and security-conscious., • Ability to travel extensively and be on short-notice standby., • Valid USA passport with the ability to obtain security clearances., • Willingness to undergo periodic protocol, cultural, and security training., • Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one., • This position does not offer relocation assistance; local candidates are preferred.

Job Description Accounting Manager A nonprofit organization in DC is looking for an Accounting Manager to join their team. The Accounting Manager will be responsible for the full cycle of financial operations, including accounts payable, accounts receivable, revenue recognition, balance sheet reconciliation and regulatory compliance under the supervision of the Controller. Responsibilities: • Manage one Staff Accountant who initiates financial transactions such as bills, invoices, payroll, compliance forms, etc., • Oversee day-to-day accounting operations, including accounts payable, accounts receivable, ensuring deliverables meet quality standards and deadlines., • Assist in analyzing financial performance metrics, trends, and variances, and provide actionable insights and recommendations to drive informed decision-making., • Develop and maintain financial policies, procedures, and internal controls to ensure accuracy, compliance, and transparency., • Collaborate closely with the internal team to streamline processes, implement best practices, and drive efficiencies., • Maintain accurate data in the finance system – Sage Intacct, including user management, AP and AR approval process, GL post etc., • Oversee the preparation of accurate and timely financial reports including monthly, quarterly, and annual financial statements and performance analysis (cash flow forecast, accounts reconciliation, revenue recognition, budget vs. actuals analysis, etc)., • Ensure compliance with financial regulations, accounting standards, and internal controls, and oversee the audit process., • Collaborate with external auditors and tax advisors to facilitate audits and filings., • Assist in the annual audit, 1099 and 990 process., • Assist with commercial insurance, worker’s comp and benefit plan audits, renewals, compliance and reporting., • Evaluate and optimize financial systems, processes, and controls to enhance efficiency, accuracy, and scalability., • Assist in strategic leadership and direction for the finance function, including financial planning and analysis, budgeting, forecasting, and reporting., • Assess and communicate financial risks and opportunities, contributing to the development of growth strategies. Qualifications: • Bachelor’s degree in finance, accounting, or related field., • A minimum of five (5) years of relevant experience., • Experience in non-profit finance, including accounting/costing and pricing is preferred, • Experience with audits, 990 requirements and working with external auditors and tax preparers., • Proven expertise in financial planning and analysis (FP&A), financial modeling, and financial management., • Strong understanding of accounting principles, financial reporting, and budgeting processes.

Job DescriptionBenefits: • Disability insurance, • Life insurance, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off At our agency, theres always room to grow. Everyone here takes ownership of their role, which has allowed us to achieve company promotions and continual success. Were more than just a workplace - were a community of people who support one another, strive for excellence, and give back to those around us. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Azzy Abu-Omar - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionSalary: $130,000 yearly About HH Fund HH Fund is a real estate investment and asset management firm focused on student housing and value-add multifamily properties across the United States. We operate with a vertically integrated model that includes acquisitions, asset management, accounting, and operations, enabling us to drive performance and deliver value to our capital partners. As our platform expands, we are seeking a Property Accounting Manager to lead and strengthen the property-level accounting function across our national portfolio. About the Role The Property Accounting Manager will supervise a team of property accountants and oversee the monthly close process, financial reporting, and compliance for a portfolio of 25+ properties. This individual will serve as a critical liaison between accounting, operations, and asset management, ensuring accuracy, transparency, and timeliness in all financial reporting. The ideal candidate is an experienced, detail-oriented accounting leader who thrives in a fast-paced and growing environment. Key Responsibilities • Lead the full monthly and year-end close process across all managed properties., • Supervise and mentor a team of property accountants., • Review and approve journal entries, accruals, and monthly reporting packages., • Ensure accuracy in general ledger reconciliations, variance analysis, and partner distributions., • Coordinate with asset management, acquisitions, and operations teams to ensure aligned financial reporting., • Implement, maintain, and ensure compliance with internal accounting procedures, controls, and system workflows., • Oversee cash management, AP/AR review, and property-level budgeting processes., • Drive continuous improvement in accounting processes, reporting accuracy, and automation efficiencies., • Support audits, lender reporting, and capital partner requests as needed., • Provide strategic insights to leadership through analysis of financial performance and operational trends. Qualifications • Bachelors degree in Accounting, Finance, or a related field required., • CPA required., • 57+ years of progressive accounting experience, preferably in real estate or property management., • Prior experience managing a team strongly preferred., • Strong understanding of GAAP, internal controls, and financial reporting best practices., • Excellent organizational, analytical, and communication skills., • Ability to work independently and collaboratively in a high-growth, fast-moving environment., • Proficiency with property management/accounting software (Yardi, RealPage, or similar) a plus. Equal Opportunity Statement HH Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Job DescriptionDescription: Who We Are Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located in two Northern Virginia locations, as well as London, Frankfurt, Paris, Milan, and Sao Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. What The Role Entails The Accounting Manager is part of the Corporate Development Team within CloudHQ. The Accounting Manager will provide support for the Accounting/Finance Team and the Development team in the day-to-day operations of several large-scale data centers. The Accounting Manager will work with Property Management, Operations and Accounting personnel as well as Executive level staff within our organization. What You Will Get to Do · Maintain/update financial pro-formas for various development projects. Interface with development department to ensure cost assumptions are accurately portrayed in the pro-formas. · Track vendor contracts and change orders for capital jobs and ensure that invoices are being properly applied to open contracts · Invoice processing and review of general contractor payment applications including retention, lien waiver tracking, etc. · Process tenant allowance payments in compliance with lease documents, ensuring all necessary documentation is included · Provide requested information during quarterly reviews and annual audits as well as providing documentation for internal/external periodic SOX audits · Delegate financial responsibilities to accounting team · Compile financial data and other requirements · Ensure training of junior accounting staff · Assist with other accounting projects as needed · Travel to sites, client meeting, trainings or conferences as requested and required Requirements: What You Bring to The Role • A bachelor’s degree in Accounting (required), • A minimum of seven (7) years in a professional business environment, • Demonstrated professional verbal and written communication skills, • Expertise in popular Microsoft office suite applications (e.g. Excel, Word, Outlook), • Strong sense of urgency to accomplish tasks on or ahead of schedule while still maintaining accuracy, • Strong organizational skills, • Strong attention to detail, • Ability to multi-task while managing changing priorities, • Assertive personality style needed to ensure that processes are completed and moving on to the next stage of completion, • Strong work ethic and self- motivation required, • Ability to work overtime as required, • Willingness and flexibility to perform tasks and duties expected and unexpected with a pleasant and professional attitude., • Outstanding written and verbal communication skills and command of the English language, • Ability to maintain excellent relationships with vendors, tenants and other departments within the Company, • Actively solicit feedback to ensure all responsibilities, activities and deliverables meet expectations, • Ability and willingness to respond to emails and phone calls after hours in the event of an emergency Our Ideal Candidate Will Also Possess • Experience with Yardi or another major ERP system, • CPA What We Offer CloudHQ’s people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision, and bring their best to support their customers and team. Our employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization. Equal Employment Opportunity CloudHQ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.

Job Description Position Title: Manager of Accounting Location: Washington, D.C. (Onsite – 5 days per week for the first 6 months, hybrid 4 days thereafter) Assignment Type: Direct Hire (may consider Contract-to-Hire for candidates not currently employed) Compensation: $100,000 annually (no bonus or flexibility) Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM (35-hour work week, additional hours as needed) Benefits: This position is eligible for Medical, Dental, Vision, and 401(k). Job Description Addison Group is partnering with a leading nonprofit in Washington, D.C., to identify a Manager of Accounting. This individual will oversee core accounting operations, ensure compliance with GAAP and regulatory reporting, and provide leadership within a collaborative finance team. The ideal candidate is detail-oriented, self-motivated, and experienced managing accounting functions in a nonprofit or education environment. Key Responsibilities: • Supervise daily, weekly, and monthly financial reconciliations and analyses., • Review and prepare journal entries, accruals, and supporting schedules for month-end close., • Oversee accounting functions related to accounts payable, payroll, fixed assets, debt, and regulatory filings., • Coordinate with internal and external auditors and manage audit preparation activities., • Prepare and review financial statements, disclosures, and reports for management and external agencies., • Develop strong working relationships with stakeholders to support financial transparency and accountability., • Identify and implement process improvements to enhance efficiency and control within accounting operations., • Stay current with new accounting standards and assist in adoption and implementation where applicable., • Bachelor’s degree in Accounting or Finance required; CPA strongly preferred., • Minimum of 3 years of leadership experience in accounting or finance., • Prior experience in a nonprofit or education organization required., • Proficiency with large ERP systems such as PeopleSoft or Oracle highly preferred., • Strong technical accounting knowledge with familiarity in GAAP compliance and financial statement preparation., • Advanced Excel and analytical skills with high attention to accuracy and detail., • Self-directed, proactive, and able to manage competing priorities with minimal supervision., • Mission-driven culture focused on education and community impact., • Tuition reimbursement and comprehensive benefits package., • Direct mentorship and training from a highly experienced leadership team. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 002-004

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Excellent interpersonal skills, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Ability to work in a team environment This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description We are seeking a dynamic individual to fill the newly created role of Inventory Accounting Manager. In this crucial position, you will help design and implement processes that align with the rapid growth of the company, and by bridging the gap between the operations and accounting teams, ensuring proper recordkeeping and reconciliation for our inaugural audit. Our focus is on operational excellence, compliance, and collaboration across teams to support the organization's global inventory accounting operations. Responsibilities and Duties • Lead the monthly close process for inventory and COGS, including journal entries, reconciliations, and internal reporting, • Ensure accurate inventory costing and valuation, including landed cost, freight, duties, variances, and other COGS components, • Own the inventory subledger and ensure alignment with the general ledger, • Oversee purchase accrual processes and work with Procurement and AP to ensure accuracy and completeness, • Analyze inventory, open PO Commitments, demand forecasts and other financial and operational data, and provide recommendations to management., • Identify and support continual process improvements for increased efficiency and timely reporting., • Monitor and analyze inventory movements, including in-transit, consignment, write-offs, and returns, and ensure appropriate accounting treatment, • Drive process improvements related to inventory and COGS accounting, including documentation of policies and procedures and automation, • Partner with FP&A and Operations to provide timely and accurate analysis of COGS trends and inventory balances along with insights and reporting regarding inventory and margin drivers, • Support the annual financial audit, including the preparation of spreadsheets or reports that support the financial statement numbers (e.g., inventory balances, COGS breakdown, inventory adjustments) and responses related to inventory and COGS, • Bachelor's degree in Accounting, Finance, or related field;, • CPA, • 7+ years of progressive experience in accounting, preferably in a tech, manufacturing, or high-growth environment with at least 3 years of inventory experience, • Strong knowledge of GAAP/IFRS, with expertise in inventory valuation and cost accounting., • Proficiency with ERP systems (e.g., NetSuite, SAP, Oracle) and advanced Excel skills., • Experience in accounting processes in a high-growth or start-up environment., • Exceptional analytical and problem-solving skills with a focus on attention to detail., • Strong communication and collaboration skills to work effectively across teams and functions., • Flexible working hours, • Stock Options, • Unlimited PTO, • Health Insurance (includes dental & vision), • Medical flex spending, • Life Insurance, • Retirement Plan - 401k, • Enhanced maternity & paternity leave We are building the leading software platform for AI-powered autonomous systems for enterprise and government customers. Our team is supporting the most important missions and solving the most challenging problems. At Auterion, we bring together the sharpest minds who love to solve the hardest problems. Join a vibrant team built on innovation, openness, and excellence, where you'll be empowered to develop ideas, collaborate across all levels, and make an impact that matters.

Job Description Accounting Manager - Washington, DC Beacon Hill Financial is partnering with a local organization in the search for a highly skilled Accounting Manager to join their finance team. This position will report directly to the Assistant Director of Finance and play a key role in overseeing daily accounting operations, financial reporting, internal controls, and month‑end close processes. The ideal candidate will bring strong leadership ability, deep accounting knowledge, and experience managing fast‑paced operational finance environments. If you're interested, we encourage you to apply with your most updated resume! Primary Responsibilities: • Oversee daily accounting operations, including general ledger maintenance, account reconciliations, and financial reporting, • Prepare monthly, quarterly, and annual financial statements in accordance with GAAP, • Review and analyze balance sheet accounts, ensure accuracy of journal entries, and maintain supporting schedules, • Supervise and guide accounting staff, providing training, task delegation, and performance feedback, • Monitor accounts receivable and accounts payable activity to ensure accuracy, timeliness, and proper coding, • Maintain internal controls, ensuring compliance with company policies and audit standards, • Support budgeting and forecasting processes by compiling financial data and preparing variance analyses, • Conduct monthly close procedures including accruals, account reconciliations, and financial review meetings, • Collaborate with department leaders to provide financial insights, reporting support, and process improvements, • Assist with internal and external audits by preparing schedules, documentation, and responding to auditor inquiries, • Review and monitor cash activity, prepare bank reconciliations, and support cash flow forecasting, • Maintain organized financial records and ensure documentation is complete, accurate, and audit‑ready, • Participate in policy updates, system improvements, and special projects as assigned, • Provide strong customer service to internal departments and external partners while handling inquiries professionally Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Work from home with TurboTax Product Expert • Get paid $18.50 per hour¹, • Get a $405 Certification bonus³, • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴, • Earn an additional $5/hr from April 9–15 for all hours worked, • Get paid $18.50 per hour¹, • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³, • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify, • Certification takes place over 3 days, • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴, • Minimum 25 hours per week required, want to work more? Go for it!¹, • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions., • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically., • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Government VIP Travel Consultant to be responsible for all aspects of travel management for our government VIP clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Government VIP Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and transportation reservations through a GDS system. This position is a hybrid position and is required to work onsite with our government client in downtown Washington, D.C. several days a week (TBD) and work remotely on other workdays , including some Saturdays. In addition, candidates for this position are required to be a US Citizen per contract requirements. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Maintain knowledge of passport and visa guidelines and federal travel regulations., • Provide accurate information, guidance, and direction to travelers on the requirements, processes, and procedures of securing passports and visas., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 5 years of experience booking corporate domestic and international travel; complex international a plus., • Experience booking travel for government clients preferred., • Experience working with VIP clients and providing high touch, white glove service., • Prior experience with Visa/Passports preferred., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Ability to weigh cost benefits and recommend alternate travel options to traveler within policy., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Highly proficient in business writing and able to format emails and communication with proper grammar and spelling., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Able to work on site in Washington, DC per the hybrid schedule to meet client requirements, and adhere to schedule and attendance requirements., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Be able to successfully attend and pass new hire and department specific training., • Able to maintain confidentiality of company and client information., • Able to work a schedule that falls between Monday-Friday, 8am-8pm ET. In addition, able to work some Saturdays from 9am-2pm ET., • Able to successfully pass a credit, criminal, and/or employment reference background check. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You’ll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Job DescriptionOn behalf of our client, Noor Staffing Group is currently seeking Bilingual French Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour. Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 – 30 hours per week. Interviewers must work the same daily schedule Monday – Friday. The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar. As a Bilingual Telephone Interviewer, you will: • Complete and pass all training activities in a timely manner, • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance, • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints, • Read the questions clearly and verbatim to the participant, • Accurately record outcomes and issues, • Ability to read, speak, and write English fluently (all training is conducted and prepared in English), • Ability to fluently read, speak, and comprehend (FRENCH), • Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone Strong attention to detail with ability to capture information quickly while conversing, • Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing), • High school diploma or GED required, • Must have your own laptop/computer for this role that can connect to AIR systems, • Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required – must be able to connect via Ethernet cable connection if needed (within 25ft of workspace), • Wireless/WIFI connection is allowed – must have modem/router, no hotspots, • Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff, • Proficiency with troubleshooting and using computers, • Attend and complete all required training, • AIR IT orientation session beginning week of January 19, 2026, • On-line home study and certification beginning the week of January 26, 2026, • 5 to 6.5 hour shifts, some exceptions for 8-hour shifts, • 25 – 30 hours per week, Monday – Friday. No Weekend Hours required at this time., • Interviewers are required to work the same shift daily (ex. 8 am – 2:30 pm Monday – Friday), • Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project, • Successful completion of self-study and web-based training prior to outbound calling, • Successful completion of certification assessment (and retraining if needed), • Work from home!, • Paid training, • Consistent schedule offered – 25 to 30 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs, • Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday., • Communicate through speech and listening, • Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen, • Transport and manipulate equipment and materials weighing between 10-35 lbs. depending on your assignment

Job Description TITLE: AI Platform - Customer Service Manager LOCATION: McLean, VA CLEARANCE REQUIRED: Active DoD TS/SCI with CI Polygraph EMPLOYMENT-TYPE: Full-time, On-site POSITION SUMMARY Modern Government Solutions (MGS) is seeking an AI Platform - Customer Service Manager (CSM) to serve as the primary customer-facing partner for users of mission-critical AI platform solutions. This role is responsible for building trusted relationships, understanding customer goals and challenges, and ensuring successful adoption and ongoing use of AI-enabled infrastructure. The AI Platform CSM works closely with engineering, product, and program teams to coordinate technical support, resolve issues, communicate platform capabilities and updates, and deliver a seamless customer experience. By translating complex technical concepts into clear, actionable guidance and leveraging customer insights and usage data, the CSM helps maximize platform value, drive customer success, and support continuous improvement across government programs, including occasional on-site support at customer locations as required. RESPONSIBILITIES (not limited to): • Serve as the primary customer-facing point of contact for AI platform users, building trusted relationships that drive adoption, retention, and long-term program success., • Partner with customers to understand their goals, requirements, and pain points, and provide guidance to help them maximize the value of AI platform capabilities., • Communicate complex technical concepts related to AI and platform infrastructure in clear, non-technical terms to a variety of stakeholders., • Provide technical guidance and coordinate troubleshooting efforts by working closely with engineering, product, and program teams., • Identify, track, and help resolve customer issues, escalating critical risks as needed to ensure timely and effective resolution., • Analyze basic platform usage metrics and customer engagement data to identify trends and inform customer success strategies., • Maintain a strong understanding of AI platform features, functionality, and limitations to provide accurate usage guidance and identify improvement opportunities., • Support customers through platform updates, enhancements, and workflow changes to ensure a smooth and positive user experience., • Contribute customer feedback and insights to internal teams to support continuous improvement of the AI platform and customer experience., • Travel up to 20% to customer sites or data centers to support on-site installations, maintenance, and troubleshooting activities, as required. REQUIRED SKILLS AND QUALIFICATIONS • Must possess an active Department of Defense (DoD) TS/SCI with CI Polygraph security clearance., • Must meet DoD 8570 requirements, including Security+ CE or an equivalent certification., • Proven experience building and maintaining long-term customer relationships that drive adoption, retention, and program success in a technical or platform-based environment., • Ability to communicate complex technical concepts (including AI/ML fundamentals) clearly to non-technical stakeholders., • Working knowledge of artificial intelligence and machine learning concepts, including data workflows, model training, and deployment lifecycles., • Strong verbal and written communication skills, with the ability to articulate product value, address customer concerns, and present solutions effectively., • Demonstrated experience troubleshooting complex technical issues and coordinating resolution across engineering and internal support teams., • Ability to analyze basic usage metrics, customer data, and engagement trends to inform customer success strategies., • Experience gathering and synthesizing customer feedback to identify pain points, requirements, and opportunities for improvement., • Strong understanding of platform-based products, including features, functionality, and operational limitations., • Experience supporting customers through product changes, upgrades, or workflow transitions while maintaining a positive customer experience., • Willingness and ability to travel up to 20% for on-site customer support, installations, or troubleshooting activities. PREFERRED SKILLS AND QUALIFICATIONS • Experience supporting AI, cloud, or data platform customers in enterprise or government environments., • Familiarity with customer success, service management, or ticketing tools (e.g., ServiceNow, Jira, Salesforce)., • Prior experience working cross-functionally with engineering, product, and program management teams. ABOUT US At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees. We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence. MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Job DescriptionDo your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and youll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We dont consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?

Job Description Universal Energy Solutions is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative to become a part of our team in Washington DC. In this pivotal role, you will act as the main point of contact for our esteemed customers in the DC area, ensuring their needs are met with outstanding service. We’re looking for energetic, goal-driven individuals to join our team as Customer Service & Sales Representatives! This is a great opportunity for anyone eager to grow in a fast-paced environment where your communication skills and sales drive can truly shine. In this role, you’ll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales. You’ll receive hands-on paid training, weekly pay, and full support from a team that wants to see you succeed. Requirements • Experience in customer service is advantageous, although it is not a prerequisite, • We place a high value on exceptional communication and interpersonal skills, • Candidates should exhibit strong problem-solving abilities and the capacity to think swiftly in dynamic situations, • The capability to manage challenging scenarios involving dissatisfied customers while demonstrating professionalism and empathy is crucial, • Knowledge of the energy sector would be a valuable asset, • Applicants should be adept at multitasking and excel in a fast-paced environment, • A willingness to work flexible hours, including evenings and weekends, is greatly appreciated, • Paid training, • Rapid advancement opportunities, • Professional sales training curriculum, • Weekly Pay

Job DescriptionOn behalf of our client, Noor Staffing Group is currently seeking Bilingual Vietnamese Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour. Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 – 30 hours per week. Interviewers must work the same daily schedule Monday – Friday. The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar. As a Bilingual Telephone Interviewer, you will: • Complete and pass all training activities in a timely manner, • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance, • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints, • Read the questions clearly and verbatim to the participant, • Accurately record outcomes and issues, • Ability to read, speak, and write English fluently (all training is conducted and prepared in English), • Ability to fluently read, speak, and comprehend (VIETNAMESE), • Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone Strong attention to detail with ability to capture information quickly while conversing, • Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing), • High school diploma or GED required, • Must have your own laptop/computer for this role that can connect to AIR systems, • Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required – must be able to connect via Ethernet cable connection if needed (within 25ft of workspace), • Wireless/WIFI connection is allowed – must have modem/router, no hotspots, • Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff, • Proficiency with troubleshooting and using computers, • Attend and complete all required training, • AIR IT orientation session beginning week of January 19, 2026, • On-line home study and certification beginning the week of January 26, 2026, • 5 to 6.5 hour shifts, some exceptions for 8-hour shifts, • 25 – 30 hours per week, Monday – Friday. No Weekend Hours required at this time., • Interviewers are required to work the same shift daily (ex. 8 am – 2:30 pm Monday – Friday), • Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project, • Successful completion of self-study and web-based training prior to outbound calling, • Successful completion of certification assessment (and retraining if needed), • Work from home!, • Paid training, • Consistent schedule offered – 25 to 30 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs, • Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday., • Communicate through speech and listening, • Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen, • Transport and manipulate equipment and materials weighing between 10-35 lbs. depending on your assignment

Job Description We are seeking a professional, organized, and customer-focused Customer Service Representative to serve as the first point of contact for multiple affiliated property management companies. This role is critical in delivering a positive experience for property owners, landlords, tenants, and vendors by providing accurate information, resolving inquiries efficiently, and routing communications to the appropriate team members. Work Location & Schedule • In-office position based in Alexandria, Virginia, • Monday–Thursday: 9:00 AM – 4:30 PM (in office), • Friday: Work from home, based on the needs of the company, • Schedule may be adjusted as required to meet business demands Compensation & Time Off • Annual salary of $60,000- $65,000 based on experience, • After 6 months of employment: Earn 1 week of paid vacation, • After 1 year of employment: Earn an additional 1 week of paid vacation (2 weeks total annually), • 4 observed federal holidays, • Answer and manage incoming phone calls across multiple property management companies in a professional and timely manner, • Respond to general inquiries from property owners, landlords, tenants, vendors, and prospective clients, • Direct calls, emails, and requests to the appropriate property manager or internal department, • Provide accurate information regarding available property management services, fee structures, and general company policies, • Assist prospective clients by gathering initial information and referring them to the appropriate property manager, • Log, document, and track inquiries, messages, and follow-ups in company systems, • Maintain professionalism and confidentiality when handling sensitive owner, tenant, and company information, • Support administrative tasks as needed, including data entry, document preparation, and internal coordination, • Assist with overflow communications during peak periods, • Follow company procedures, scripts, and service standards consistentlyQualifications:, • High school diploma or equivalent (college coursework or degree preferred), • Minimum of 2 years of customer service experience (property management, real estate, or office administration experience strongly preferred), • Excellent verbal and written communication skills, • Strong organizational, multitasking, and time-management abilities, • Professional phone presence with a customer-first mindset, • Ability to remain calm and effective in a fast-paced environment, • Proficiency with basic office technology, including email, phone systems, and CRM or property management software, • Reliable attendance and punctuality Preferred Skills & Attributes • Prior experience in property management or real estate, • Ability to manage high call volume while maintaining accuracy and professionalism, • Strong problem-solving and conflict-resolution skills, • Detail-oriented with a high degree of accuracy, • Ability to work independently and collaboratively within a team Employment Requirements & Conditions • Must be legally authorized to work in the United States (Virginia is a right-to-work state), • Employment is at-will, in accordance with state law, • Strict adherence to confidentiality requirements regarding company, owner, tenant, and vendor information, • Compliance with all company policies, procedures, and ethical standards, • Background check may be required, as permitted by lawAbout Company Our mission is to provide peace of mind and empower families to build, grow, and manage their wealth through expert guidance and transparent communication. We believe real estate is more than transactions—it's a path to lasting financial stability and opportunity. With a concierge-style approach, we tailor solutions to each client’s unique needs, backed by a team of licensed REALTORS committed to excellence, integrity, and results. Through strategic insights, personalized support, and cutting-edge tools, we help clients navigate real estate with confidence—building strong relationships and creating true long-term value.

Job Description HIRING IMMEDIATELY - PAID TRAINING Ameritech Construction is a reputable Home Improvement company dedicated to helping home owners save energy. We train our reps in Management, Marketing, Sales, Communication, Customer Service, & Problem solving. We are looking for employees is looking to MAKE $1,000 - 1,500 A WEEK. Professional, Motivated, & Dedicated to making a difference in the community while also learning skills that will last a lifetime. GROWTH OPPORTUNITY & Career Advancement opportunities are abundant here at Ameritech. JOB DUTIES: • Provide customers with EXCELLENT customer service. We also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects., • Schedule customers for FREE consultations., • Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof) NO EXPERIENCE NEEDED!!! We Offer: Paid Training $50,000 - $80,000 Yearly Full-Time & Part-Time 401k Dental Benefits Health Benefits Paid Training Full-Time Part-Time Seasonal Work or Permanent You must have your own transportation #hc166964

Job Description ITegrity, Inc has an immediate opening for a full time Customer Service/Help Desk Representative. The position will be supporting a federal customer, providing help to federal employees navigating propriety government software. All training will be provided on the job. The requirements of the position: • Ability to quickly learn how to use new software., • General computer skills such as MS Office are required., • Excellent phone skills, • Excellent Customer Service Skill, • Ability to go in to the office in Silver Spring, MD, up to 2 days per week, if required., • HS Diploma, • Minimum of 1 years of Customer Service experience, • Must be able to be cleared for a Public Trust. This position will be helping federal employees use propriety government software for things such as travel, expense reports, budgeting, etc. Inquiries will be logged in to a ticketing system and must be completed in accordance with requirements. The software and procedures will be taught on the job. The successful candidate will have previous customer service experience, problem solving, and troubleshooting experience.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Pay Rate is $16.00 per hour The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. What you’ll do • Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility, • Assists customers in making payment to fully automated revenue control equipment, • Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise, • Assists in the management of the day-to-day activities of the assigned location., • Monitors parkers in pay-in lanes, • Makes every customer interaction a moment that matters through friendly and professional conduct., • Willing to assist customers that have forgotten where they parked their vehicle., • Performs other necessary functions as assigned., • Conducts garage and facility audits as required by management., • Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct., • Makes change (if required) for customers before transactions., • Quotes rates for parking services., • Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner (if required)., • Maintains cleanliness of facility and picks up trash in the surrounding area., • Presents themselves professionally (neat appearance and in uniform) at all times while at work., • Arrives to work on time for scheduled shifts., • Completes any other duties that may be assigned by the supervisor. Qualifications What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is usually moderate to loud., • The exposure level in the work environment to vehicle emissions is moderate to high, • The exposure level in the work environment to extreme hot/cold temperatures is moderate to high., • The work environment is subject to all weather conditions including, but not limited to, precipitation and wind., • The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description State Farm Licensed Insurance Customer Service No Cold Calling Experienced State Farm Team Member wanted for a service-focused role with a well-established agency. State Farm experience required Active P&C license required Salary $45K$70K 100% employer-paid health insurance + HSA contribution 24 weeks paid leave Annual Christmas bonus Referrals only no cold calling or lead chasing 40-year State Farm Agent with a large, stable book. Clients are professional, respectful, and referral based. This is a true customer service role, not a sales grind. Spanish helpful, not required. Life & Health license preferred or must be able to obtain. If youre an experienced State Farm professional looking for stability, respect, and great clients this is that agency.

Job DescriptionSalary: $40k - $50K starting salary ServiceMaster NCR has been a leader in disaster response services in the DC Metro area for over 38 years. We specialize in water damage restoration, mold remediation, hoarding and bio-hazard cleanup, and more. If you are looking for a role within a collaborative and supportive work environment, apply today! We are seeking a proactive and detail-oriented Service Coordinator to join our team. The Service Coordinator will be responsible for managing jobs throughout the restoration and reconstruction process, ensuring timely and accurate communication with customers, insurance agents, and internal team members. Location: On-Site - Alexandria, VA Fast Interview and Hiring Process. Job Description As the first point of contact for all incoming calls, the Service Coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, logistics of dispatching field personnel to jobs while ensuring that job task deadlines are met. The Service Coordinator will be responsible for daily follow-up to ensure that all required documentation, estimates, and procedures are followed according to required program guidelines. Responsibilities include: • Answering customer calls and addressing their inquiries, • Scheduling and assigning technicians for service appointments and estimates, • Learning and understanding theclaims flow process Water Mitigation, Mold Remediation, Reconstruction, and other work, • Manages data entry for each claim from the First Notice of Loss through to the completion of the jobin the CRM system, • Daily review ofcompliancetasksand alljob tasks are completed on time, • Monitor and update jobs inthe required operating systemmaking sure the job flows efficiently through theclaimsprocess, • Ensure that uploading photos, and other documents are appropriately described/titled and uploaded in real-timeandFollowup to get missing required data from homeowner and insurance/mortgage information not obtained onthe initialcall, • Manages Customer Service issues and complaints, documenting actions and resolution, • Client Care Calls ensure constant, often daily, communication with the customer, may communicate with the adjuster, • Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required Requirements • Comfortable speaking on the phone and guiding customers through stressful events., • Attention to detail and availability to work in a fast-paced environment, • Proficiency in Google Workspace and/or Microsoft Office Suite, • Comfortable learning new software programs, • Excellent communication skills, both written and verbal., • Ability to multitask, prioritize tasks, and manage time effectively, • Strong organizational skills and the ability to maintain confidentiality and professionalism, • Experience in restoration, construction, or related service industry is a plus.

Job Description At Simple Technology Solutions, our people are our priority. We know our team members are more than employees—they're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients. Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a "Best Place to Work," we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn't a perk—it's the standard. As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify! Simple Technology Solutions is looking for a Customer Service Analyst (Tier II) to join our team. Quick Position Overview: • U.S. Citizenship is required, • Associate's degree (or equivalent experience) is required, • Minimum of 2-6 years of position-related experience is required The Customer Service Analyst (Tier II) provides intermediate-level technical and customer support within a structured Technology Operations Center (TOC) environment. This hands-on role focuses on resolving end-user incidents, managing service requests, and ensuring adherence to defined Service Level Objectives (SLOs). The Analyst will collaborate closely with Tier I and Tier III teams to identify recurring issues, update documentation, and contribute to continuous service improvement. The ideal candidate is detail-oriented, adaptable, and committed to providing a seamless customer experience while maintaining high technical and documentation standards. The Customer Service Analyst (Tier II) at STS will: • Troubleshoot and resolve escalated end-user issues involving workstations, applications, VPN, and network connectivity., • Respond to service requests and incidents using enterprise ITSM tools (e.g., ServiceNow), maintaining accurate ticket documentation., • Ensure compliance with SLOs, including first-call resolution, response times, and ticket quality standards., • Develop and maintain Knowledge Articles to promote consistent issue resolution across the service desk., • Collaborate with Tier III teams to identify root causes and propose remediation steps for recurring incidents., • Communicate effectively and courteously with customers, maintaining professionalism in all interactions., • Support security and accessibility standards (e.g., Section 508, NIST, FedRAMP). Required: • Associate's Degree in Information Technology, Computer Science, or a related field., • 2–6 years of hands-on IT service desk or Tier II support experience in enterprise or federal environments., • Experience using ServiceNow (or equivalent ITSM platform)., • Proficiency in troubleshooting Microsoft 365, Active Directory, Windows OS, and remote access solutions (VPN)., • ITIL v4 Foundation or HDI Customer Service Representative certification., • Familiarity with AWS Connect, Splunk, or similar monitoring tools., • Experience developing or maintaining standard operating procedures and knowledge base content., • Prior experience in performance-based or compliance-driven IT support environments. STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.---Applicants may request removal from our applicant database, or specific information about how the data is used by contacting .