Dallas
Job Description Position: Studio Manager About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world’s most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury and we are doing this by becoming the world’s leading ethical and clean nail-care brand with an empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We ensure safe practices for our clients & our teams. Our People First culture is our greatest asset & we believe having passion and creativity in your craft and career will help to drive our business. We believe diversity is beautiful and we don’t just encourage diversity & inclusion, we embody it as a 95% diverse team! If you believe in these values and are about being your best self and making an impact; then we would love to have you join the MiniLuxe team! About this Role: The Senior Studio Manager is responsible for the team development, financial performance, operational excellence of multiple studios within an assigned area. The Senior Studio Manager serves as a market lead influencing performance, offering development, and ensuring brand standards. What You’ll Accomplish: Team & Development, Client, Delivers Results/Operational Excellence Studio Leadership • Leads by example and inspires a team first culture, • Ensures team retention at all levels, • Ensures accountability of clean standards in all studios, • Supports studio teams in delivering on client experience and handling conflict resolution, • Accountable for operational excellence and execution of company initiatives, • Delivers a first in class service experience, • Cultivates loyal ‘fan’ and ‘superfan’ client base and builds community, • Is a brand advocate and accountable to share the brand story, • Develops business plans to achieve key business drivers for assigned studios, • Drives gross margin by managing studio utilization and optimization, • Manages all facets of the business, • Identifies opportunities to maximize staffing levels across studios, • Drives revenue based on achieving studio budgets, • Responsible for the onboarding and training of new team members in the market, • Provides ongoing training and development for studio teams, • Identifies top talent and creates career progression plans, • Develops a bench of talent for succession planning Who You Are: • 3+ years of leadership experience, • Effective P&L management ensuring profitability, • Proven track record in operational excellence, revenue driving and profitability, • Excellent, clear communication, verbal, and written skills, • Exceptional interpersonal, planning and organizing, and leadership skills, • Highly motivated, results-oriented, and a self-starter, • Ability to influence, motivate, and communicate cross functionally, • Exceptional analytical and strategic planning skills with a strong attention to detail, • Effective organizational, time management and delegation skills, • Problem solver, able to manage operational issues with resilience, • Possess an overwhelming desire to exceed expectations MiniLuxe Benefits – What's in it for you? • Competitive salary, • Comprehensive health care plan (all the good stuff: medical/dental/vision/LTD/STD and life insurance benefits), • Retirement savings account aka 401k, • Free Services & Retail Discounts, • Flexible Schedules, • Continued learning opportunities Job Type: Full-time