Dental Front Office Coordinator
4 days ago
Cassville
Job Description Louis Napolitano DMD proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! Full Time Schedule: M: 9AM - 6PM, T / W: 8AM - 6PM, TH: 8AM - 5PM, F: 8am - 2pm Overview We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. Duties/Responsibilities • Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly., • Schedule and confirm patient appointments to maximize the provider schedules., • Present treatment plans and financial responsibilities effectively to patients., • Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances., • Maintain a positive and professional image, both individually and within the workspace., • Consistently meet the expectations and responsibilities of the Practice Leader and practice needs., • Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization., • Dental office experience preferred., • Dentrix experience strongly preferred., • Excellent oral and written communication skills., • Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures., • Facility with Microsoft Office and dental practice management software., • Positively contribute to a respectful and collaborative working environment with coworkers., • Facilitate patient comfort, care, and satisfaction consistently., • Willingness to advance skills through continuing education opportunities., • High School Degree., • Prior front desk experience in a medical or dental office., • Prolonged periods sitting at a desk and working on a computer., • Prolonged periods of periods of standing and bending., • PTO, paid holidays, office closure days, • Medical, • Vision, • Dental allowance, • Uniform allowance, as needed, • 401(k) Eligibility The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.