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Job Description About Private Health Management Private Health Management (PHM), a clinically sophisticated healthcare navigation firm, specializes in assisting clients in obtaining the best care and outcomes when facing serious and complex medical conditions. Individuals and businesses who make health a priority rely on PHM to achieve the best of what's possible in medicine. We believe everyone should benefit from the latest science-backed insights, have access to the best diagnostics, specialists, and treatments, and receive independent guidance to make informed health decisions with confidence. About the role: As a Strategic Account Manager, you'll help develop and deliver market shaping services for employers who aspire to deliver better care for their employees who've been diagnosed with serious or complex health conditions. You'll help PHM clients understand and address the burden of complex conditions, like cancer, on their employees and business. This includes assessing the effectiveness of current programs, analyzing utilization, understanding each client's health plan and broader benefits strategy, and advising clients on how to adopt PHM programs designed to improve clinical outcomes while managing costs. To do this, you'll partner closely with our sales, marketing and clinical teams to bring the best of PHM to our clients. What You'll Accomplish • Serve as the strategic partner and trusted advisor to corporate clients; this includes:, • Providing ongoing reporting to corporate clients demonstrating the value of PHM services for their population, • Partner with sales and clinical resources to drive continued engagement with the employer and to further our relationships – building deeper relationships with existing client contacts along with expansion of relationships across the organization, • Drive member engagement in our services through strategic engagement strategies and potential integrations within any given client's benefit ecosystem, • Materially grow Health Solutions revenue through:, • Serving as the PHM expert in new client pursuits, • Identifying opportunities to expand services to our existing clients What you bring to the table • Bachelor's degree & 5+ years of success growing and managing complex client relationships with an emphasis on prior health and employee benefits plan experience, • Proven success establishing yourself as a trusted advisor to clients across all levels of an organization on complex new initiatives, • Exceptional executive presence, collaboration and written and oral communication skills, • High technology literacy, • Availability and ability to travel regularly Read what current Team Members say about working at PHM! Compensation: The target OTE of this position is $150,000-$180,000 with a base salary range of $125,000 - $150,000 with additional commission and bonus incentives possible. Cash compensation is only a part of a total compensation package that also includes health/dental/vision benefits, 401k with match, flexible PTO, our own world class care navigation services, and other benefits. Individual pay may vary from the target range as several factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation. This is a remote role that may require significant travel. Next steps Private Health Management is a remote company with employees across the U.S. If selected, you'll hear from our recruiting team to schedule interviews with the hiring manager, peers, and often an executive. We're excited to get to know you and answer your questions while helping you learn about our mission, team, and culture. We welcome your feedback to make the interview experience meaningful for you and future candidates. Have a quick question about the role? Email or simply apply here. Anticipated Pay Range$150,000—$180,000 USD

Job Description The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school’s technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities • Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems, • Ensure all documentation is properly maintained and updated in a timely manner., • Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters., • Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems., • Strong verbal and written communication skills., • Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks., • Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus), • Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus., • Microsoft Office 365 (Teams is a Plus), • Server Hardware, • Apple or Microsoft Technology and/or CompTIA certification(s) preferred, • A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments, • Working in academic environment: 2 years (Preferred), • Administering Chromebook: 2 years (Preferred), • Apple/Mac device: 2 years (Preferred), • Google Education: 2 years (Preferred), • Mobile Device Management: 2 years (Preferred) ohDyuVCmeW

Job Description We’re Hiring! Senior Technical Support Specialist Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at . Questions? Contact us at 404-575-8262. Position Summary: Responsibilities include but are not limited to the following: The senior technical support specialist's role in CTB is crucial to its operation. They ensure that all technical aspects are functioning optimally. Technical hiccups can affect a company's performance. Therefore, a Technical Support Specialist's duties and responsibilities will revolve around maximizing computer system capabilities as well as the following: • The application of system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications,, • Maintain CTB's IT services through installing and upgrading software, installing hardware, and configuring systems and applications, including analyzing reports, documenting procedures, and coordinating with users, • Maintain, configure, and support the internal Helpdesk solution (LanSweeper). Monitoring & tracking response times, ticket completion, and knowledge base entries to common support issues. Reports status to the department manager., • Maintain IT assets for distribution as needed, configuration, imaging, etc., • Mentor junior Helpdesk personnel, • Handling customer technical support cases through phone, email, and helpdesk ticket submission Maintain Helpdesk user confidence by answering tickets on time, • Maintaining system functionality by testing computer components, • Advanced experience with Office 365 - including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Understanding and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Assist in the creation of support tickets with external third-party resources. Excellent written and verbal communication skills, • Ability to conduct research into a wide range of computing issues as required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly language., • Highly self-motivated and directed with keen attention to detail., • Proven analytical and problem-solving skills., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment., • Resolution mindset with the ability and passion for delivering personalized, customer-focused support to help resolve technical challenges, • Excellent verbal and written communication skills, • Bachelor's degree from an accredited four-year university or college with a technical major such as computer science/engineering or equivalent combination of education and experience., • 5+ years of IT Support experience is REQUIRED, • Advanced knowledge of Remote Monitoring and Management (RMM) tools (NetComply One experience a plus but not required), • Experience in an MSP/IT as a Service environment is HIGHLY desired, • Advanced understanding of operating systems (Microsoft Windows 10, 8, 7, macOS, iOS, and Android) as well as typical Office suite applications, • Advanced knowledge of networking concepts, setup, troubleshooting, and general administration, • Advanced experience with Office 365 – including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Knowledge and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Industry Relevant certifications (MCES, Helpdesk, AT, Network +, Security +) are preferred but not required. Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following: • Medical, Dental, Vision, and Prescription, • 401(k) Retirement Plan, • Life Insurance, • Accidental Death & Dismemberment, • Short&/Long Term Disability, • Flexible Spending Plan, • Paid Time Off, Vacation, and Holiday Pay, • Tuition Reimbursement, • Employer Assisted Housing Program EEO/AA • Wholesale Membership Program, • Wellness Program, • Employee Assistant Referral Services (EAP), • Legal Shield Program, • Group Cancer & Accident Insurance Programs, • Worker’s Compensation Program, • Free Banking Services, • Awards and Recognition Programs, • Training & Development Programs and much more

Job DescriptionABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promotors, teams, venues and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to manage all elements of the ticket sales lifecycle, from ingestion to sales fulfillment. THE POSITION Victory Live is seeking a Lead IT Engineer to take ownership of our IT infrastructure and operations. This role will oversee the company’s hardware, software, and systems across both Mac and Windows environments. Key responsibilities include managing identity and access solutions such as Okta and JumpCloud, domain management, and Google Workspace (Gmail)—ensuring all systems are secure, efficient, and aligned with business needs. The Lead IT Engineer will support both remote and on-site employees, while also being responsible for office IT operations such as hardware provisioning, networking, and day-to-day user support. You’ll collaborate cross-functionally to maintain a strong IT posture and drive continuous improvement. This role also includes providing technical leadership and mentorship to other IT team members, fostering growth and knowledge sharing across the team. This role requires a blend of hands-on technical expertise and leadership skills and will be 100% on-site in our Atlanta office. THE PLAN 1. IT Infrastructure Management: • Manage and support the organization’s IT systems across both Mac and Windows environments., • Oversee the maintenance, configuration, and reliable operation of computer systems, servers, and networking infrastructure., • Ensure systems are up-to-date with security patches and software updates. 2. Identity and Access Management (Okta):, • Administer Okta for Single Sign-On (SSO) and Multi-Factor Authentication (MFA), ensuring secure access to applications and systems., • Manage user provisioning, de-provisioning, and role-based access control across the organization., • Integrate new applications and services with Okta to streamline authentication processes. 3. Google Workspace (Gmail) Management:, • Administer Google Workspace (Gmail, Calendar, Drive, etc.), ensuring smooth operation and troubleshooting issues as they arise., • Manage user accounts, groups, email security, and data retention policies within Google Workspace., • Provide user support and training for Google Workspace applications. 4. Domain and Network Management:, • Oversee domain management, including DNS, domain registration, SSL certificates, and network configurations for IT software products, • Ensure efficient management of internal and external domain-related services. 5. Office IT Management:, • Manage office IT operations, including setup and maintenance of workstations, printers, telecommunication systems, and other office equipment., • Oversee network infrastructure for office locations, ensuring secure and stable connections for all users., • Work with vendors to source, install, and maintain IT hardware and software for office environments. 6. Helpdesk and User Support:, • Provide technical support for on-site and remote employees, resolving IT-related issues in a timely manner., • Manage and maintain an IT ticketing system, tracking and resolving issues related to hardware, software, networking, and accounts., • Provide training and guidance to employees on IT policies and best practices. 7. Security and Compliance:, • Ensure that IT systems meet security and compliance standards, particularly regarding data privacy, encryption, and user access controls., • Implement and monitor security protocols, including antivirus and endpoint protection, to prevent cyber threats., • Collaborate with the security team to ensure best practices are followed for data protection and risk management. 8. Vendor Management and Budgeting:, • Manage relationships with IT vendors and service providers, ensuring cost-effective procurement and timely service delivery., • Assist in preparing and managing the IT budget, including expenses for hardware, software, and services. 1. Technical Expertise: • Strong knowledge of both Mac and Windows operating systems, including deployment, configuration, and troubleshooting., • Experience with Okta for identity and access management, SSO, and MFA., • Expertise in managing Google Workspace (formerly G Suite), particularly Gmail, Calendar, and Drive., • Expertise in managing Microsoft 365, particularly Outlook, Teams, OneDrive, and SharePoint., • Familiarity with domain management (DNS, SSL certificates) and networking fundamentals (TCP/IP, VPNs, firewalls)., • Understanding of office IT equipment, networking infrastructure, and basic system administration. 2. Experience:, • 10+ years of experience in IT support and systems management., • Experience managing both on-site and remote IT environments., • Experience provisioning both Windows and MacOS machines., • Proven experience managing user accounts, security settings, and workflows in Google Workspace and Okta., • Experience in office IT setup, maintenance, and troubleshooting., • Experience with Jump Cloud is a plus 3. Leadership and Management:, • Strong organizational and leadership skills, with the ability to manage small IT teams or vendors., • Excellent project management skills, with the ability to oversee IT initiatives and ensure they align with business goals., • Proven ability to manage IT support operations, ensuring that user issues are resolved in a timely and efficient manner. 4. Communication Skills:, • Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users., • Strong interpersonal skills, with the ability to interact with employees at all levels of the organization. Education: Powered by JazzHR F9uHpTj7SR

Job Description Job Title: Service Desk Technician Department: Service Desk Reports To: Director, Security/Cyber Security FLSA Status: Exempt Job Description The Service Desk Technician position provides support to end users for computer, application, system, device, and access issues. The role requires an experienced generalist to focus on analyzing requirements, resolving problems, managing software solutions, end user support, and performing PC upgrades and configurations. The incumbent will effectively leverage his/her competencies with outsourced vendor support in ensuring UNCF’s technology infrastructure and operating environment achieve maximum efficiency and productivity, incorporating UNCF’s risk mitigation guidelines. ABOUT UNCF The United Negro College Fund (UNCF) has been an engine of educational achievement for more than 80 years. UNCF’s mission is to build a robust and nationally recognized pipeline of HBCU students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $6 billion in private support, distributed scholarships to help students attend school, and enabled more than 500,000 scholars and low-income students to graduate from UNCF’s member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap by increasing postsecondary access and success for student groups, particularly low-income and first-generation students. Primary Responsibilities and Duties Level 1 • Monitor and respond quickly and effectively to service desk requests for technical support and resolve problems to the end user’s satisfaction., • Modify configurations, utilities, software default settings, etc. for end-user devices. Includes testing of PCs, Laptops, Virtual Desktop, Apple mobile devices, peripherals., • Network monitoring (Level 1 support), • Assist with onboarding of new users, offboarding of departing users., • Assist in the maintenance of the organization’s asset management tracking system (equipment, software/software licenses), • Distribution of equipment to end-users Level 2 • Systematically interprets user problems and identifies solutions and possible side effects., • Uses experience to address user problems and interrogates database for potential solutions., • Escalates complex or unresolved incidents., • Records and tracks issues from outset to conclusion., • During change, acts systematically to respond to day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements., • Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate. No supervisory responsibilities. Qualifications EDUCATION AND EXPERIENCE Bachelor’s degree from a four year college or University preferred in Information Systems, Computer Science or a related technical field and/or 3-4 years of experience in service/helpdesk IT role. Technical Skills: Proficient with Windows Operating Systems Knowledgeable with Apple iOS and Apple products Proficient in Microsoft Office Suite, O365 Knowledge of Virtual Desktop Environments (VDI/WVD) General knowledge of Azure, Azure AD, Intune/ General knowledge of networking General knowledge of Security (network and desktop) Computer and mobile device setup Basic Active Directory administration Skills in setup and diagnosing of peripherals such as printers Knowledge of audio/video conferencing technology Ability to provide remote support (TeamViwever/Ultraviewer) General knowledge of online meeting platforms (Teams, Zoom, etc.) and supporting devices Certificates, Licenses, Registrations: A+, Security+, Network+, MCSA (some or all desired) Other Skills, Knowledge, and Abilities: • Strong troubleshooting skills, • Knowledge of leading edge data, image and voice technologies including web-related technologies coupled with a record of success using such tools in environments requiring the highest standards of excellence in service delivery., • Demonstrated flexible and results-oriented management style, with excellent communication and presentation skills- both written and verbal., • Strong communications skills (oral/written) with training experience a plus, • Strong customer/service orientation with attention to detail when proposing solutions. ADDITIONAL INFORMATION Benefits include: Medical, Dental & Vision Vacation, Sick & Personal Leave Life Insurance (Basic & Optional) Flex Spending Accounts 403(b) Retirement Account Holiday Savings Plan Annual Success Sharing Salary Range: $67,500.00 To $74,200.00 per year (Salary is commensurate with experience.) This is a hybrid role: 4 days on-site and 1-day remote per week, located in UNCF's Atlanta office. Background checks required. UNCF is EOE M/F/D/V

Job Description Job Description – Service Desk Analyst Description The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues., • Alert management to emerging trends in incidents. Acquisition & Deployment • Deploy pre-packaged software using distribution tools and processes as requested by end users., • Assist in software releases and rollouts according to change management best practices. Operational Management • Assisting in providing Level I support when request volumes are high., • Act as an escalation point for advanced or difficult help requests., • Build rapport and elicit problem details from service desk customers., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Escalate incidents with accurate documentation to suitable internal and external teams, when required., • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution., • Use remote tools and diagnostic utilities to aid in troubleshooting., • Research solutions through internal and external knowledgebase as needed., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations and servers, printers, and peripherals., • Test fixes to ensure an incident has been adequately resolved., • Develop knowledge articles and FAQ lists for end users., • Perform post-resolution follow-ups with Level I Analysts as required., • Contribute to Service Desk knowledgebase as needed, • Reinforce SLAs to manage end-user expectations., • Provide suggestions for continual improvement. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2+ years equivalent work experience., • The following certifications are highly desired, • ITIL Foundation, • Comptia A+, • Comptia Network +, • Google IT Support Professional, • HDI Support Center Analyst (HDI-SCA) Knowledge & Experience • Knowledge of advanced computer hardware, including Apple, Dell, HP, Lenovo, and others as required, • Experience with desktop and server operating systems, including Windows 7+, Windows Server 2012+, and macOS 10+, • Extensive application support experience with Microsoft Office, • Working knowledge of a range of diagnostic utilities, including ManageEngine Desktop Central, • Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Strong documentation skills., • Fluent English language skills. Personal Attributes • Ability to conduct research into a wide range of computing issues is required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly, business-friendly, and technical language., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components., • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Job Description Are you passionate about providing exceptional customer service? Do you desire to be a resource for internal users to troubleshoot computer and network issues? Are you intrigued by the idea of providing resolutions to technical problems? Then, the IT Service Desk Technician position may be the perfect fit for you! The IT Service Desk Technician position supports Gas South's IT department by providing resolutions to entry-level end-user calls and improves the overall response time to Service Desk tickets. This position demonstrates excellent customer service skills such as empathy, incident analysis and prioritization, effective communication, and emotional intelligence. Are you a fit? A successful candidate for this role can manage competing priorities while recommending enhancements to processes and procedures. You continuously work towards enhancing our customer experience and ability to manage direct communication with customers over the phone as well as through email and chat. Additional Responsibilities • Deliver first-level technical support for inquiries and issues related to computer systems, software, and hardware., • Diagnose and resolve hardware and software problems effectively., • Utilize available resources to research and address technical questions., • Create and maintain documentation, including user guides, solutions, and troubleshooting steps., • Provide end-users with actionable advice to resolve their issues., • Adhere to established Service Desk protocols and procedures., • Record all interactions and activities in the Service Desk ticketing system., • Escalate advanced or unresolved issues to appropriate teams or personnel., • Identify and prioritize urgent matters for immediate attention., • Track, manage, and document problem resolutions and service requests., • Relevant technical certifications (e.g., A+, ITF+, Microsoft 365 Fundamentals, MTA, ITIL Foundation)., • Proficiency with Microsoft operating systems and Office Suite applications., • Associate Degree in Computer Science or another related field., • Foundational knowledge of hardware troubleshooting., • Ability to adapt quickly to new computer systems and technologies. Pay range is commensurate with education, experience, specialized skills or certifications, etc. Gas South Pay Range $47,491—$53,078 USD Our Purpose and Culture At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere. Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination. Benefits for full-time employees include: • Full medical, dental, and vision coverage, • Employer-paid life and disability coverage, • Annual employer contributions of up to 12.5% to your 401k, • Remote work options available based on business needs, • Annual performance incentive is a % of annual benchmark based on position level, • Paid four-week sabbatical every five years, • Opportunities to volunteer in the community, • Education assistance up to $5250 per year

Job Description Overview UP to a $20K Recruitment Bonus Available Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center. You’ll align with Concentra Medical Centers’ Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations. Responsibilities • Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience, • Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable, • Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit, • Manages clinical outcomes and addresses outlier cases with staff therapists, • Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling, • Executes therapy plan for each patient with a focus on early intervention and same day evaluation, • Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety, • Works with DTO to identify clinical improvement opportunities, • Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities, • Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders, • Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations, • Drives patient and client experience and satisfaction metrics, • Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business, • Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours, • Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies, • Promotes, cultivates, and exemplifies Orange Book values for all center colleagues, • Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center, • Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition, • Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes, • Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan, • Promotes center initiatives and work flows that are consistent with those in other centers Qualifications • Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university, • Must meet licensure requirements of jurisdiction, • Customarily at least two years of demonstrated clinical experience, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Demonstrated outstanding clinical knowledge of physical/occupational therapy services, • Demonstrated outstanding dedication to Concentra’s philosophy of therapy in occupational medicine, • Demonstrated outstanding interest in the leadership of therapy staff, • Demonstrated leadership qualities and administrative abilities to the job responsibilities as described, • Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees

Job Description Southeast Regional Office: IT Specialist Want to work for the largest private water treatment company in the USA? We have an opening for an IT Specialist based in our Southeast Regional Sales Office in Atlanta, Georgia. Garratt-Callahan, (), is a National Industrial Water Treatment Chemical Company since 1904. Garratt-Callahan is family friendly, profitable, stable, and fiercely private. No layoffs in 120 years. No ownership changes in 120 years. 80 straight years of profitability. We have operations from Asia, to the Caribbean, and in every state in the USA. The Atlanta Regional Office provides sales support to the nationwide sales force and prepares and blends chemicals for our customers in the United States and our Caribbean Region. Our plant is OTP West, near Fulton Industrial Blvd SW. The position is full-time, M-F, 7:30 am to 4:30 pm in the Atlanta office. The IT Specialist will configure and administer all computer and network related equipment. This includes security of all data and data transmissions. Keep licenses up to date for network operating systems and software. Provide technical support for computer hardware and software related issues. Provide training and technical support for corporate departments and for our nationwide sales force. Manage cell phones, tablets, desktops, and printers. QUALIFICATIONS: A B.S. degree in Computer Science, or a related field is preferred. Must have network certification and some experience in a similar IT Specialist, or a similar IT Support position. Must have good communication skills and work well in a team environment. NICE TO HAVE EXPERIENCE: • Managing Mac and Windows endpoints - deploy scripts, configuration profiles and software using Jamf, Intune, and Meraki Systems Manager, • Providing Systems Administration (Google Workspaces, JAMF , Intune, Azure, Office365, Okta, Slack, Zoom, Crowdstrike and other enterprise applications), • Creating clear and concise end-user documentation for common issues, • Fortinet, • Assisting with software and hardware purchasing - manage vendors and build valuable 3rd party relationships, • A competitive benefit package with medical, dental, vision, AD&D, LT, and 401k available., • First year compensation $70,000 to $90,000, depending on experience., • Advanced training, and a clear career path., • Family friendly, normal work hours, • A huge benefit of working for Garratt-Callahan is our stability and low turnover., • No layoffs in our 120-year history, • G-C is a profitable company. The last year that G-C did not turn a profit was during World War 2. Salary depends on qualifications and experience. You must be legal to work in the US. To apply, please log on to: Garratt-Callahan is an EEO/AAE employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Thank you for considering the Garratt-Callahan Company. Garratt-Callahan does not sponsor work visas. No recruiters please. If you have a disability, and need assistance during the application and selection process as a result, please contact the Garratt-Callahan Human Resources department at 650.697.5811. Arrangements can be made to provide an accommodation in order to assist you in applying for an open position using our on-line system, completing any other related paperwork, interviewing, or any other portion of the employment process. When requesting an accommodation, please provide your name, phone, email address, or any other means of contacting you. Provide a brief description of the nature of the requested accommodation. A member of the Human Resources team will then contact you to discuss your request. A request for an accommodation will not affect your opportunities for employment with Garratt-Callahan. Garratt-Callahan values differing experiences, backgrounds and perspectives among our employees, and see them as a competitive advantage. Garratt-Callahan is committed to the fair and equal treatment of all associates and applicants. Garratt-Callahan is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.