Inside Sales Representative
23 days ago
Rochester
Job Description Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC. Salary: $55,000 - $68,000/year Requirements • Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals, • Calculate costs, offer quotations and follow up on open quotations, • Understand customer needs and requirements, • Accurately respond to technical questions, • Complete order entry, respond to complaints and process returns, • Responsible for maintaining profit margins, • Respond to inbound phone and website inquiries as needed, • Source raw material and parts as needed, • Set up new customer parts in ERP system, • Communicate key information to other internal departments, • Support Inside Sales Manager and outside sales team with special projects and other tasks, • Bachelor's degree, one to two years or more related experience preferred, • Proficiency processing a high volume of emails, • Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.), • Technical aptitude and strong attention to detail, • Problem solving ability, • Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations, • Excellent written and verbal communication skills, • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task, • Ability to work independently and as a member of a team, • Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment LATER • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Referral program, • Vision insuranceCompany DescriptionAt Seal & Design, our core values are the foundation of our success and the key to our vibrant, collaborative culture. We believe in being Self-motivated—taking initiative, owning our responsibilities, and striving for excellence in everything we do. We are Engaged team members who leverage our unique talents to embrace the company’s vision, work together, and deliver outstanding results. Adaptability is crucial to our approach, as we challenge the status quo, continuously improve, and tackle problems and opportunities with creativity and determination. Our Loyalty is unwavering, both to our customers and our team, as we remain resolute in our commitment to service and support. Above all, we value Sincerity—honoring our commitments, respecting deadlines, and living by the golden rule, ensuring we do what we say, when we say we will. These values guide our actions and inspire us to achieve more together.At Seal & Design, our core values are the foundation of our success and the key to our vibrant, collaborative culture. We believe in being Self-motivated—taking initiative, owning our responsibilities, and striving for excellence in everything we do. We are Engaged team members who leverage our unique talents to embrace the company’s vision, work together, and deliver outstanding results. Adaptability is crucial to our approach, as we challenge the status quo, continuously improve, and tackle problems and opportunities with creativity and determination. Our Loyalty is unwavering, both to our customers and our team, as we remain resolute in our commitment to service and support. Above all, we value Sincerity—honoring our commitments, respecting deadlines, and living by the golden rule, ensuring we do what we say, when we say we will. These values guide our actions and inspire us to achieve more together.