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Job Description A top -Tiered AMLaw 100 Firm is searching for a Billing Specialist with at least 4yrs of experience. The Billing Specialist is responsible for performing routine and advanced billing functions, including but not limited to review and maintenance of client bills, compliance with client billing requirements, and electronic billing. As well, they would be responsible for resolving billing related issues from internal and external clients. The Billing Specialist coordinates with Accounting and/or other departments to resolve billing process questions/issues. Some Responsibilities • Review and maintenance of client bills:, • Auditing client bills, including reviewing time and expenses for rate compliance, narrative corrections, transfers and other billing issues, as well as finalizing invoices., • Compliance with client billing requirements:, • Familiar with any special billing requirements of assigned clients., • Electronic Billing:, • Preparing invoice file(s) sent to the client; reviewing the file in eBilling Hub to verify accuracy and compliance with the client's billing guidelines and resolution of e-billing issues., • Ensure that all e-billing issues, including deductions, are monitored and resolved timely and provide submission and problem-solving assistance where needed., • Technical and logistical tasks with internal staff, vendor staff, and client's designated personnel when clients transition to electronic billing., • Work collaboratively with supervisor to support client e-billing systems, including user and security administration, entering budgets, status reports, and matter profiles in various sub-systems., • Perform ad hoc analyses of complex client accounts in regard to collections, rates, and reduced and rejected invoices., • Act as a liaison between billing attorneys and billing secretaries, attorneys, and/or organization (customers) and the billing staff. Qualifications • Software systems, particularly:, • Elite 3E, • eBilling Hub, • MS Office Suite (Word, Excel, Outlook, PowerPoint), • Collaborati, Serengeti, DataCert (ShareDoc), CounselLink., • Bachelor's degree in Business, Finance, Accounting, or equivalent, preferred., • Minimum of Four(4) years' billing/eBilling experience in a law firm environment., • Experienced with Elite 3E and eBilling; eBilling HUB preferred., • Must have an exemplary customer service mindset, be highly motivated, and enjoy a team-oriented atmosphere., • An ownership mentality, a commitment to proactive communication and exceptional follow- through skills are essential for success in this position., • Strong knowledge of MS Excel (VLOOKUP, Pivot Tables, SUMIF and similar functionality).

Job DescriptionAbout This RoleIf you’re passionate about serving underserved communities in Los Angeles County, this role is a chance to make a direct, lasting impact. As the Medi-Cal Specialist, you’ll help bring PACE (Program of All-Inclusive Care for the Elderly) to frail seniors—guiding them through new and renewal Medi-Cal/Medicare processes so they can remain safely at home, for as long as they wish. You’ll be the go-to expert who turns a complex system into a clear path: completing applications (often through home visits), keeping documentation spotless in our CRM, coordinating with county/state partners, and collaborating closely with Finance, Enrollment, and Outreach. The ideal candidate brings hands-on knowledge of Medi-Cal/Medicare eligibility and recertification, a resourceful approach to connecting families with community support, and a heart for working with older adults.What Does Success Look Like In This Role? • Own the application journey: Initiates, assists, and manages Medi-Cal applications for prospective participants, ensuring timely and accurate completion., • Meet people where they are: Conducts home visits to complete the Medi-Cal application process., • Make every record count: Maintains all documentation and records all enrollment activities in CRM software; ensures accuracy and compliance., • Lead with integrity: Strictly adheres to DHCS and CMS regulations and policies regarding PACE marketing practices., • Turn data into clarity: Collaborates with the Finance department to prepare reports for data analysis., • Keep coverage on track: Monitors and maintains participants’ Medicaid eligibility, including Medi-Cal recertifications., • Double-check the dollars: Supports the Finance department in validating Medicaid payments., • Be the extra set of hands: Supports Enrollment and Outreach Specialists as needed., • Connect families to help: Provides community resources to prospective participants and families/caregivers., • Guide the paperwork process: Assists participants and families/caregivers with all paperwork needed for Medicaid re-determination or new applications., • Coordinate with the county/state: Collaborates with or contacts county/state government specialists to ensure submission of required documentation and to obtain additional information., • Jump in where needed: Performs other duties as assigned.What Does An Ideal Candidate Look Like?, • Know the system: Knowledge of the California Medi-Cal system and the Social Security process., • Bring real experience: 2–4 years of relevant experience., • Navigate government partners: Experience working with state/county eligibility workers., • Be a resource guru: Extensive knowledge of community resources., • Champion older adults: Experience working with frail elderly populations., • Education matters: High school diploma., • Ready to drive: Valid CA driver’s license, personal transportation, good driving record, and auto insurance as required by state law., • Speak their language: Bilingual skills preferred (Spanish, Cantonese, Mandarin, or Vietnamese).The Fine Print, • Set your rhythm: Monday–Friday, 8:00 a.m.–5:00 p.m., with flexibility for occasional weekend support., • Work where it matters: Hybrid schedule—split your time between the office and the community., • Bring the care to them: Regular local travel to meet participants where they are.The Physical Requirements and Work Environments, • Where you’ll work: Hybrid across home/remote, clinic, and community settings. Expect a mix of desk time, in-person meetings, home visits, and occasional office-based collaboration., • On the move: Frequent local travel to participant homes, community sites, and county/partner offices; driving your personal vehicle as needed., • Time on task: Long periods of sitting for documentation and calls, with intermittent standing, walking, and stair navigation in varied home and facility environments., • People-forward: Frequent speaking and active listening with participants, families, caregivers, and county/state partners—both in person and via phone/video., • Tools of the trade: Independent use of computers, smartphones, CRM/EMR systems, and virtual meeting platforms; accurate typing/data entry and document management., • Hands-on basics: Ability to lift/carry up to 25 lbs. occasionally (e.g., a laptop bag, forms, portable printer/scan kit) and to set up basic field equipment., • Environment changes: Exposure to typical clinic conditions and variable home settings (temperature, pets, stairs, noise); occasional outdoor walking between locations., • Safety & professionalism: Adheres to site safety protocols; uses PPE as required; practices situational awareness in community settings., • Visual & auditory needs: Sufficient vision/hearing to review documents, verify IDs, read forms, and conduct phone/video conversations clearly.

Job DescriptionCome make your mark with Watermark!🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements. ⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. 💲 COMPETITIVE BENEFITS PACKAGE to address our employees’ physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come first! Emergency Management Specialist In this role you will…. • Manage all-hazards emergency management programs, including Continuity of Operations (COOP) and Defense Support to Civil Authorities (DSCA)., • Support BUMED Operations Center and Crisis Action Team (CAT) training and operations., • Maintain emergency notification systems across all platforms., • Develop and update SOPs and training modules for the Federal Coordinating Center (FCC)., • Facilitate interagency meetings, manage action tracking, and report on resource requests., • Plan, participate in, and assess exercises such as Ultimate Caduceus and Citadel Shield/Solid Curtain, including planning, execution, and post-exercise reporting., • Utilize systems such as TRAC2ES, JPATS, and the BUMED PREP portal to ensure access, data integrity, and information sharing., • Travel as required to FCCs and related sites to support exercises and other operational activities., • Additional duties as assignedExperience Requirements:, • Completion of the Federal Coordinating Center (FCC) Course within the last 3 years., • U.S. Citizenship and eligibility for a security clearance., • Proficiency with Microsoft Office Suite and collaboration tools., • Strong written and oral communication skills., • Experience supporting DSCA, COOP, and NDMS operations., • Demonstrated experience planning and executing emergency management exercises., • Familiarity with TRAC2ES, JPATS, and NDMS systems., • Proven ability to develop training materials, after-action reports, and exercise documentation per federal standards., • Comprehensive understanding of all phases of emergency management: mitigation, preparedness, response, and recovery., • Experience drafting, reviewing, and revising policies, SOPs, CONOPS, and implementation plans., • Advanced knowledge of DoD interagency coordination and policy processes., • Strong database management and reporting skills.Education Requirements:, • Bachelor’s degree in emergency management, Security Studies, Public Policy, Information Security, or a related discipline., • Experience supporting or working within Navy hospitals., • Prior participation in large-scale Navy Medicine exercises., • Completion of specialized DoD or Navy emergency management training programs., • Knowledge of Navy Medicine operations and procedures.Security Clearance Requirements:, • U.S. Citizenship and eligibility for a security clearance.Other Requirements:, • May be required to move equipment/files weighing up to 50 pounds, • May require sedentary work at least 50% of the time, • Reports to a physical location which occasionally requires the ability to traverse between buildings, • Ability to manage stress with a high degree of maturity/professionalism, • Demonstrated critical thinking and leadership skills and the ability to work well with others Watermark is an equal opportunity employer. All terms and conditions of employment are established without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected category under applicable federal, state, and local laws. The anticipated compensation range for this position is $85,000- $125,000. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories. Central to Watermark’s employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation. Powered by JazzHR AV712ATriW

Job Description At WelbeHealth, we serve our communities' most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. The Eligibility Specialist is accountable for proactively addressing complex eligibility challenges and ensuring seamless participant coverage. This role works directly with CMS, DHCS, and county Medicaid offices to troubleshoot eligibility issues, correct misalignments, and advocate for participants' eligibility for the PACE program. This role also plays a key part in training internal teams, including Outreach & Enrollment and Social Work teams, to enhance organizational knowledge and prevent eligibility-related disruptions. This role is different because the Eligibility Specialist at WelbeHealth: • Plays a critical role in securing life-sustaining coverage for vulnerable seniors, working hand-in-hand with Medi-Cal, Medicare, and Social Security agencies to remove barriers so participants can access comprehensive PACE services without interruption, • Medical insurance coverage (Medical, Dental, Vision), • Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days, • 401K savings + match, • Comprehensive compensation package including base pay, bonus, and equity, • Act as an organizational expert in Medicare or Medicaid eligibility policies and keep teams informed of regulatory updates, • Provide guidance to leadership, internal teams, and stakeholders on eligibility cases, processes, and compliance requirements, • Oversee resolution of complex eligibility issues, including coverage misalignments, retroactive enrollments, reinstatements, and eligibility corrections, • Work directly with CMS, DHCS, and county agencies to troubleshoot eligibility discrepancies and secure accurate benefit assignments, • Advocate for participants in disputed eligibility cases to minimize gaps in coverage, • Develop and deliver training programs for internal teams to improve eligibility accuracy and efficiency, as well as maintain knowledge repositories, job aids, and process documentation to support staff in handling eligibility cases, • Associate's degree in relevant field; relevant experience may be substituted, • Minimum of three (3) years of experience in Medicaid, Medicare, or social services, • Minimum of one (1) year of experience working with governmental agencies, • Excellent leadership, organizational and communication skills in settings with seniors, their families and interdisciplinary team members Salary/Wage base range for this role is $68,640 - $77,519 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640—$77,519 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Hiring for n Onboarding Specialist Join the world's leading global security company! • Salary $19.23 per your, • Location Woodland Hills, California RESPONSIBILITIES: • Prepare for New Employee Orientation (NEO) daily; ensure classroom has the necessary tools (welcome packets, drug test kits, Chromebooks, headphones, pay cards, etc.) required to complete orientation, • Proctor NEO; review welcome kit, verify Form I-9 documents, administer drug tests, • Initiate onboarding documents via Applicant Tracking System (ATS) (e.g., iCIMS), • Complete employer section of Form I-9 documents, • Update iCIMS - ensure all required iForms are complete, • Advance new hire in WinTeam (WT), • Update required fields in WT, • Enter compliance codes, • Enter direct deposit, • Ensure orientation is completed by new hire (3 lessons and final exam), • High School diploma or equivalent, • Prior work experience in a professional administrative environment, • Able to focus and multi-task in a busy environment, • Ability to successfully handle stressful situations in a calm and professional manner, • Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels, • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology, • College degree in business, human resources, or related field of study, • Human resources and/or recruiting experience, • Experience using iCIMS or other Applicant Tracking System, • Experience using WinTeam or other Human Resources Information System, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1490539

Job Description We are seeking a hands-on IT Specialist who is hungry to grow, problem-solve, and take ownership of our firm’s technical infrastructure. This individual will manage day-to-day IT operations, support attorneys and staff, ensure data security and compliance, and help implement systems that improve productivity and collaboration. This is an ideal opportunity for someone who is tech-savvy, proactive, and eager to build their career in a dynamic professional environment. Responsibilities include, but are not limited to: • Provide daily IT support to attorneys and staff across hardware, software, and connectivity issues., • Maintain and troubleshoot servers, workstations, printers, and networking systems., • Manage user access setup for new hires, including account creation, permissions, and system onboarding., • Oversee device provisioning, configuration, and deployment for new and existing team members., • Maintain detailed IT inventory records for laptops, peripherals, software licenses, and related equipment., • Administer firm-wide systems such as Microsoft 365, document management systems, and practice management tools., • Ensure data integrity, confidentiality, and compliance with applicable legal standards., • Coordinate with outside vendors and service providers for specialized IT support., • Implement and manage system backups, updates, and cybersecurity protocols., • Support employee onboarding and offboarding processes from a technology standpoint. Requirements We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including: • 401(k) with Employer Match – Plan for your future with confidence and company support., • Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy., • Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events., • Paid Parking – Convenient and covered, so you can focus on your day., • Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters., • Employee Referral Program – Earn rewards for introducing talented individuals to our team., • Employee Assistance Program (EAP) – Confidential resources for personal and professional support., • Employee Discount Program – Access to exclusive savings on a variety of products and services.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career We are seeking a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. Your Impact * Join the fastest growing team where experience meets cutting-edge solutions * Build and cultivate strong customer relationships, driving business growth within the region. * Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives. * Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement. * Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers. * Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions. * Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients. * Travel domestically as needed to meet with customers and attend key business events. Qualifications Your Experience * 3+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry. * Extensive platform selling experience in complex sales with multiple buying centers. * Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred. * Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations * Expertise in applying complex solution sales methodologies to drive results. * Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy. * Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams. * Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred * Willingness to travel domestically as necessary to meet business needs. Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing salesperson – you’re just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $212800 - $292600/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $24.86 - $26.17 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required. DUTIES AND RESPONSIBILITIES • Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate., • Creates and maintains a housing database linking tenants to apartments, • Communicates with landlords and familiarize them with the program and the unique needs of participants, • Conducts habitability and lead-based paint inspections of housing options as needed, • Works directly (One on One) with landlords on behalf of clients and program, • Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed, • Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction, • As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants, • Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan, • Coordinates follow-up services with case management team, • Additional duties as assigned, • Identifies and locates housing options suitable for homeless program participants., • Creates and maintains a housing database linking tenants to apartments, • Communicates with landlords and familiarize them with the program, • Works one-on-one with landlords to help clients, and represent program, • Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community., • Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs, • Participates in Community engagement and outreach efforts REQUIREMENTS: • Bachelor’s Degree in Social Services or related discipline, Or, • Bilingual (Spanish) This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description Divergent is a technology company that has architected, invented, built, and commercialized an end-to-end factory system called the Divergent Adaptive Production System (DAPS) that comprehensively uses machine learning to optimally engineer, additively manufacture, and flexibly assemble complex integrated vehicle structures and subsystems. Products created using DAPS are superior in performance, lower in cost, rapidly customizable to meet mission and customer-specific requirements, faster to market, and scalable on demand to high volume production. Divergent is a qualified Tier 1 supplier to global automotive OEMs, and Divergent is now expanding to support mission critical needs in the Aerospace and Defense sector. Join us to be a part of this transformative journey, where your impact will shape the future of technology and production. Purpose We are seeking a Help Desk Technician to deliver fast, effective technical support across our computer systems. In this role, you will troubleshoot basic technical issues, respond to user inquiries, and provide clear, practical guidance to resolve problems. The ideal candidate brings solid technical knowledge, strong communication skills, and the ability to translate complex issues into simple solutions. Patience, professionalism, and a customer-first mindset are essential. Your work will create value for users and help maintain the company's reputation for reliable, high-quality support. The Role • Serve as the first point of contact for customers seeking technical assistance., • Perform local and remote troubleshooting using diagnostic tools and targeted questions., • Respond to help desk tickets and provide timely, effective resolutions., • Guide customers through step-by-step problem-solving processes., • Escalate unresolved issues to the appropriate support team., • Complete assigned tasks and projects during downtime., • Document issues, actions taken, and resolutions in the ticketing system., • Follow up with customers and update status information as needed., • Relay customer feedback or suggestions to the appropriate internal teams., • Identify and recommend improvements to support procedures., • Manage user accounts across multiple systems, including Active Directory, Atlassian Cloud, Office 365, and others as assigned., • Procure IT equipment and provision devices according to user requirements., • Record new assets and update changes within the asset management system.Basic Qualifications, • Must be legally authorized to access information and technology subject to U.S. export controls., • Strong understanding of computer systems, mobile devices, and other technology products., • Ability to diagnose and resolve basic technical issues efficiently., • Excellent verbal and written communication skills., • Experience with Jira preferred., • Experience with Office 365 preferred., • Customer-focused with a positive and professional attitude., • Proactive problem solver, willing to take initiative to find solutions., • Educational or professional background may include a BS/BA degree, technical certifications, completion of a technical program, or relevant work experience.Work Environment, • Specialist 02: $27.00 - $37.00, • Specialist 03: $31.00 - $42.00 Pay Range$27—$42 USD What We Offer: • Holistic Compensation Package: Enjoy a world-class compensation package that includes a competitive salary, equity plan, and discretionary results-based incentive bonus opportunities, ensuring you're truly valued for your contributions., • Wellness and Time Off: Embrace a healthy lifestyle with paid vacation, sick time, and company holidays, including a year-end shutdown to recharge. We support growing families with paid parental leave, recognizing the importance of bonding time., • Comprehensive Health and Wellness: Prioritize your well-being with our comprehensive health and wellness benefits, offering both HMO and Premium PPO options. Additionally, benefit from company-sponsored life insurance and short and long-term disability coverage for peace of mind., • Investment in Growth: We're committed to your professional development. Take advantage of reimbursement opportunities for learning and development initiatives, empowering you to continuously expand your skill set and reach peak performance., • Collaborative and High-Performing Environment: Join our collaborative, dynamic, and high-performing team within a fast-paced, mission-driven company. Together, we're disrupting the traditional manufacturing industry, fostering innovation, and integrating people and technology to reduce our footprint. Equal Employment Opportunity Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected characteristic. Divergent provides affirmative action in employment for qualified Individuals with Disabilities and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. EEO Poster In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities, or to reassign you to another job position. From time to time you may be asked to work on special projects or to assist with other work. Your cooperation and assistance in performing such additional work is expected. E-Verify: Right to Work Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate's eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. Eligibility to Work Poster (English) | Eligibility to Work Poster (Spanish) Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), we will consider for employment qualified applicants with arrest and conviction records. No agencies, no solicitations, and no calls please.

Job Description Job Title: IT Support Specialist Position Type: Full-Time / Contract / On-site Location: Los Angeles, CA Salary Range: $30-40/hour Job Description: We are seeking a hands-on and experienced IT Support Specialist to join our global IT operations team on a full-time contract, on-site basis. In this role, you will support end-user technology and infrastructure across warehouse and logistics functions. You’ll work closely with warehouse staff and cross-functional teams to ensure technology is up and running smoothly, particularly during onboarding and key operational periods. This position offers the opportunity to contribute to the fast-paced environment of a globally expanding business, with a strong focus on real-time problem-solving and high-impact IT service delivery. Responsibilities: Technical Support & Operations * Provide Level 1/2 support for laptops, desktops, Zebra printers, mobile devices, and other hardware * Troubleshoot workstation, software, and logistics system issues * Support associates in day-to-day operations and use of warehouse tools * Document IT support procedures and contribute to knowledge base * Participate in scheduled support rotations as needed Infrastructure & Network Support * Assist in maintaining secure, reliable local network infrastructure (LAN, Wi-Fi, VPN) * Perform basic configuration and troubleshooting of switches, routers, and wireless access points * Coordinate with other IT teams for system escalations and infrastructure needs Security & Maintenance * Ensure compliance with IT security and operational protocols * Support device updates, system patching, and access control policies * Conduct regular equipment checks and assist with inventory tracking Requirements: * Bachelor’s in Computer Science or related field; Master’s a plus. * 4+ years in IT support/infrastructure roles in enterprise or logistics settings. * Solid knowledge of ITIL processes (Incident, Change, Problem, and Service Level Management). * Hands-on experience with Agile/Scrum methodologies. * Mandarin proficiency required, as support tickets and end users are mandarin speakers. About Us: Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions. IntelliPro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also ensure that all applicants have access to accommodations throughout the hiring process. Learn more at Compensation: The compensation offered will depend on various factors, including location, experience, education, and job-related skills. This role includes a competitive base salary, bonus, equity, and a comprehensive benefits package, subject to eligibility. Powered by JazzHR 2vzVon1G1l

Job Description Alcala Consulting is a long-established IT support and cybersecurity firm serving clients across Southern California. We’re looking for a Level 1 Technology Support Specialist who enjoys helping people, takes ownership of their work, follows proven processes, and wants to build a long-term home with a stable, growing MSP. If you like solving problems, talking to clients, keeping systems running smoothly, and being part of a team that values professionalism, reliability, and clear communication, you’ll fit right in. This role is ideal for someone who wants a steady career in IT support—not someone looking to “use this job as a launchpad into DevOps or cybersecurity within a year.” We invest in people who want to grow inside the MSP world and provide long-term value to our clients. What You’ll Do You’ll be responsible for keeping our clients productive by supporting their desktops, laptops, mobile devices, and small office systems across Windows, macOS, and occasional Linux environments. You will: • Answer and document support requests through our ticketing system, • Troubleshoot Level 1 issues across Windows, macOS, and Linux, • Close 10 to 15 tickets per day, • Provide friendly, clear communication to clients of all technical backgrounds, • Set up, configure, and maintain workstations, printers, and peripherals, • Perform updates, upgrades, and basic system maintenance, • Assist with onboarding and offboarding tasks, • Follow step-by-step procedures and escalate when needed, • Participate in an on-call rotation, • Travel to client sites when necessary (mileage reimbursed), • Keep accurate notes, documentation, and inventory records You’ll work closely with our senior technicians and have clear processes to follow, so you’re never guessing or alone. What We’re Looking For We hire based on three things: attitude, communication, and follow-through. Technical skills can be trained. Work ethic cannot. The right person: • Is personable, patient, and communicates clearly, • Completes tasks fully—no excuses, no loose ends, • Manages their time well and keeps clients informed, • Stays calm under pressure and handles difficult situations professionally, • Follows established procedures and respects escalation paths, • Learns steadily without needing to chase cloud, DevOps, or security specialties, • Wants a stable, long-term role in technical support, • Enjoys troubleshooting and helping people If you are the type of person who takes pride in doing things correctly and consistently, this is your environment. Who This Role Is NOT For This is where we repel the bad fits on purpose. Do not apply if: • You’re looking for a springboard into DevOps, cloud engineering, or cybersecurity analyst roles, • You need constant novelty or dislike structure, • You prefer working alone without client interaction, • You struggle with documentation or staying organized, • You want to rewrite processes instead of follow them, • You’re uncomfortable with on-call rotations, • You’re not planning to stay at least 2–3 years We invest heavily in training, so we only hire people who want to grow with us. Why Join Alcala Consulting • Stable, established MSP with a 27-year track record, • Supportive team environment—not cutthroat, not chaotic, • Training and growth within the MSP skill set, • Exposure to a variety of industries and real-world systems, • A place where reliability and professionalism are valued, • Clear processes, clear expectations, and no drama Our best people stay because they enjoy the work, the clients, the team, and the culture. If that sounds like you, we’d like to meet you. Requirements Skills and ExperienceRequired • 1–3 years of technical support experience, • Experience supporting Windows and macOS (Linux basics a plus), • Working knowledge of Microsoft 365 and basic administration, • Understanding of networking fundamentals (DNS, DHCP, IP addressing), • Ability to diagnose common hardware and software issues, • Strong customer service skills, • Clear written and verbal communication, • Ability to lift up to 60 lbs and travel to client sites, • Valid driver’s license and reliable transportation, • CompTIA A+, Network+, or equivalent, • Experience using a helpdesk/ticketing system, • Comfort with Active Directory user management, • Exposure to supporting printers, scanners, and office hardware Benefits Paid time off, 401K match, paid group medical, dental, vision, and life insurance.

Job Description Position: Program: Department: Reports to: Category: FLSA Status: HIS Helpdesk Support Specialist Health Information Systems Information Technology HIS Operations Supervisor Temporary Non-Exempt JOB SUMMARY: Under the direction of the HIS Operations Supervisor, the HIS Helpdesk Support Specialist provides helpdesk support to Health Services end-users, including clinical staff, physicians, faculty, administrative, and other staff. This position provides basic levels of technical support on core and ancillary clinical/pharmaceutical applications/hardware. Systems include, but are not limited to, the electronic medical record, practice management, pharmacy management, and population health management applications. ESSENTIAL FUNCTIONS Technical Support & Issue Resolution • Serve as the primary point of contact for Health Information Systems (HIS) technical support, triaging, prioritizing, and resolving user issues via phone, email, and helpdesk systems to minimize disruption to clinical operations, • Independently analyze and resolve complex helpdesk issues using advanced troubleshooting and institutional knowledge, • Use remote access tools to diagnose and resolve workstation-level issues, maintaining discretion when accessing sensitive systems and data, • Support administration and optimization of HIS platforms including Veradigm EHR, Veradigm Practice Management, and PioneerRx by identifying inefficiencies, recommending improvements, and implementing configuration changes under supervision, • Collaborate with Center-IT teams to resolve hardware and software issues in accordance with IT standards and security protocols, • Manage assigned tasks, programs, and projects independently, providing progress updates, identifying risks, and recommending solutions, • Contribute to HIS project planning and execution by supporting timelines, resource coordination, and stakeholder communication, • Engage in ongoing learning and development, completing required training and seeking opportunities to enhance technical and analytical skills, • Perform additional duties as assigned, demonstrating flexibility, initiative, and a commitment to organizational excellence QUALIFICATIONS • High school diploma or general education degree (GED) required, bachelor’s degree or equivalent experience preferred, • Minimum 1 year of previous IT/IS helpdesk operations preferred, • Working knowledge of HIV/AIDS care, FQHCs, PCMH, 340(b), and Pharmacy operations preferred, • Strong analytical, communication, organizational, and interpersonal skills with a high level of attention to detail, • Experience managing Veradigm PM, EHR, and Population Health Management systems (Veradigm preferred), • Experience with pharmacy management systems (PioneerRx preferred), • Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, and sexual orientations, and gender identities in a multicultural environment, • Understanding of healthcare environments as well as medical and pharmacy management workflows and terminology, • Strong computer and office systems troubleshooting skills, with the ability to teach and train, • Ability to work independently with sound and informed judgment while being task-oriented and adaptable The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center’s clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact .

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $28.82 - $30.33 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits JOB SUMMARY AND PURPOSE The Program Supervisor provides experience-based competencies and administrative assistance to further the efforts of the Case Manager and Housing Specialist to fulfill the mission of VOALA: obtain stable housing and increase access to care for low income persons. DUTIES AND RESPONSIBILITIES • Achieve grant objectives by supervising the program staff, providing expertise, and monitoring service delivery, while providing information to the Director, highlighting progress in reaching goals;, • Coordinate day-to-day operations of program service providers, overseeing intake, creation of service plans and delivery of services to clients;, • Conducts weekly case conferencing and monthly case files audits to assure participant records are complete and accurate;, • Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program procedures;, • Assist Director with implementing policies, procedures and forms that facilitate the effective operation of intensive case management and delivery of high-quality services – train and mentor staff;, • Coordinate outreach and collaboration efforts with community partners and stakeholders, • PROGRAM OPERATIONS: Responsible for day-to-day Program efforts, providing guidance and supervision for staff, budget oversight, project timelines, and anticipated outcomes; Effectively plans workload of subordinate individuals and programs; budgets, deploys, and organizes resources., • RECORD AND TRACK SERVICES: Keep and maintain appropriate records of all services provided to clients, in both hard (paper) and soft (electronic) files, ensuring records are accurate and matching; report regularly to Director progress of project timelines., • COORDINATION OF SERVICES: Collaborates with other service providers to link various programs to community resources and supportive services., • FUNDER FOCUS: Keep comprehensive records of compliance with Funder and Regulatory requirements., • TRAINING AND MENTORING: Responsible for team’s development through: training, policy and procedure, structured supervision, and learning collaboratives, • CHANGE LEADERSHIP: Identifies better, faster, more efficient ways to achieve the program goals and objectives., • Community Outreach., • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Current TB screening and Immunization Records (within 5 days of hire), • Copy of Current Professional License (if applicable), • Current BLS Certification (within 15 days of hire), • Valid Driver’s license, • Master of Social Work or discipline related to Program services, • Experience connecting clients to community and government resources;, • Experience serving the target community (veterans, homeless, at-risk youth, et cetera), • Knowledge about community resources, • Experience with HMIS and other relevant databases used by partner service providers This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job DescriptionAs the Program Support Specialist, you'll handle essential administrative and program support that ensures timely assistance for applicants and smooth coordination across vendors, partners, and internal teams. If you're organized, proactive, and passionate about service, this role offers the chance to make a tangible difference every day. What You'll Do • Manage calls and emails; greet and assist housing applicants and interested parties with professionalism and care., • Screen applications for completeness, determine program eligibility, document interactions, and conduct Intake and Assessments (including CDSS applicants)., • Serve as the primary contact for recruiting, retaining, and coordinating with landlords, property management companies, and agents., • Draft memos, internal documents, and presentations; support Board materials and take/distribute meeting minutes., • Maintain accurate tracking for participants, supportive services, vendor payments, CalAIM authorizations and billing, and other program data., • Manage departmental calendars, schedule meetings, track deadlines, and provide general administrative support to the Housing team., • Receive, sort, distribute, and process mail; organize and maintain electronic and physical participant files., • Prepare and submit supportive service requests and vendor payments (e.g., via Microix); distribute payments and maintain supply inventory/purchasing., • Conduct research as requested; prepare monthly CSAF files, CalAIM authorizations, billing submissions and follow-ups (e.g., Health Net, Molina)., • Assist with event/activity coordination and facilitate tracking for department trainings., • Keep the Program Manager informed of activities, pending issues, and potential problems., • Perform other tasks as assigned to support program success.Minimum Qualifications, • High school diploma or equivalent (combination of experience, education, and training may substitute year-for-year)., • At least 2 years of administrative office experience., • Experience supporting accounting and billing., • Must be able to pass a Live Scan background check, • Valid California driver's license (driving is an essential function)., • Clean driving record and eligibility for coverage under organization's auto policy.Knowledge, Skills & Abilities, • Understanding of:, • Indian Self-Determination and Education Assistance Act (PL 93-638), • Title V of the Indian Health Care Improvement Act (PL 94-437), • Affordable Care Act (PL 111-148), • Cultural competence and sensitivity to AI/AN cultures and lifestyles., • Strong written and verbal communication skills with professionalism and empathy., • Ability to maintain strict confidentiality (HIPAA, HITECH, and other privacy requirements) and exercise sound discretion.Monday to Friday | 9am - 5pm ONSITE and field work (mileage reimbursed) Contract covering for leave Pay Details: $23.00 to $28.00 per hour Search managed by: Joanna Calderon Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description About the Role As an IT Help Desk Support Specialist, you will own the health, security, and performance of our on‐premises and cloud infrastructure. You’ll collaborate with cross‐functional teams to ensure mission‐critical systems are resilient, scalable, and aligned with business objectives. Key Responsibilities • Server & Virtualization Management – Install, configure, patch, and monitor Windows / Linux servers and virtualization platforms (VMware, Hyper‐V, or equivalent)., • Cloud Operations – Administer Microsoft 365/Azure (or AWS/GCP) services, including identity, security, and cost optimization., • Network & Security – Maintain LAN/WAN, VPN, firewalls, and switch configurations; enforce security best practices and compliance standards (e.g., CIS, NIST)., • Backup & Disaster Recovery – Design and test backup, replication, and DR strategies to meet defined RPO/RTO targets., • Automation & Scripting – Develop PowerShell/Bash scripts and leverage configuration‐management tools to automate routine tasks., • Monitoring & Troubleshooting – Use SolarWinds, Event Logs, Alerts, and performance‐monitoring tools to detect, diagnose, and resolve system issues proactively., • User & Endpoint Support – Serve as Tier II escalation for complex workstation, mobile, and application problems., • Documentation & Compliance – Create and maintain SOPs, diagrams, and asset inventories; assist with audits and policy enforcement., • Project Delivery – Lead or contribute to infrastructure upgrades, migrations, and new technology rollouts on time and within budget., • Mobile Device Management & Endpoint Security – Manage MDM platforms (e.g., Intune, Duo) and enforce security policies for mobile and BYOD devices., • SaaS/Paas Administration – Administer core SaaS/Paas platforms (e.g., Mimecast, Ring Central), including SSO integration and license management., • Vendor & License Management – Coordinate with vendors, track renewals, and optimize software and hardware licensing agreements., • Security Compliance & Auditing – Conduct regular vulnerability scans, coordinate penetration testing, and remediate findings to maintain compliance., • Mentorship & Knowledge Transfer – Mentor junior IT staff and deliver training sessions for end‐users on new technologies and best practices., • Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical users., • Administration and support of Microsoft SharePoint, Teams, and OneDrive environments., • Excellent problem-solving abilities with a strong focus on root cause analysis and proactive resolution., • Willingness to travel occasionally to company locations or data centers as needed., • Ability to work overtime occasionally to support critical projects or resolve high-priority incidents. Required Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field. A completed Degree is required from a recognized university to be considered., • 3+ years administering Windows and/or Linux server environments in production., • Hands‐on experience with virtualization (VMware ESXi or Hyper‐V)., • Proficiency with Active Directory, Group Policy, DNS, DHCP, and PowerShell., • Solid understanding of TCP/IP networking, VLANs, VPNs, and firewall rules., • Demonstrated knowledge of backup solutions and DR planning., • Familiarity with security frameworks and patch‐management best practices. Preferred/Bonus Skills: • Certifications such as MCSA/MCSE, Azure Administrator (AZ‐104), AWS SysOps, VMware VCP, or CompTIA Security+., • Bilingual (English and Spanish) is a plus., • Exposure to ITIL processes and ticketing systems (ConnectWise Manage)., • Exposure to ConnectWise Control RMM., • Scripting in Python, PowerShell Core, or Bash for automation and reporting. What We Offer: Advanced Ground Systems Engineering (AGSE) offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about AGSE and our products or services, please visit us on the internet at . AGSE is required by law in certain jurisdictions to include a pay scale in the job posting for this position. "Pay scale" means the salary or hourly range that AGSE reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position considers the wide range of factors that AGSE considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. Please note that it is not typical for AGSE employees to be at or near the top of the pay scale for their role - especially as a new hire - and compensation decisions are dependent on the facts and circumstances of each case. Range: $85,000 - $90,000 plus a discretionary bonus up 10% of base AGSE is required by law in certain jurisdictions to include a pay scale in the job posting for this position. "Pay scale" means the salary or hourly range that AGSE reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position considers the wide range of factors that AGSE considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. Please note that it is not typical for AGSE employees to be at or near the top of the pay scale for their role - especially as a new hire - and compensation decisions are dependent on the facts and circumstances of each case.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $29.59 - $31.15 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Respite Care Admin Specialist I provides experience-based competencies and administrative assistance to further efforts of the program staff to fulfill the contracted goals and objectives. DUTIES AND RESPONSIBILITIES • Maintain client and employee records, • Address Funder administrative requirements PROGRAM OPERATIONS: Responsible for day-to-day Program records * RECORD AND TRACK SERVICES: Keep and maintain appropriate records of all services provided to clients, in both hard (paper) and soft (electronic) files, ensuring records are accurate and matching; report regularly to Caregiver Services Manager progress of project timelines. • FUNDER FOCUS: Keep comprehensive records of compliance with Funder and Regulatory requirements. REQUIREMENTS: • Experience with managing public contacts (e.g. HUD ESG, SAMHSA), • Experience with report development for public funders, • Experience with HMIS and other relevant databases used by partner service providers, • Ability to work with people from various backgrounds and/or limited English capabilities Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. We are seeking an experienced and motivated Tier 2 IT Support Specialist to join our remote IT support team. In this role, you will serve as an escalation point for complex technical issues unresolved by Tier 1 support during the weekdays. Weekend shift role is typically first line response to client incidents, service requests as well as responding to monitoring event alarms. You’ll provide remote assistance to end users across multiple environments, supporting hardware, software, network, and access management issues. This position requires excellent problem-solving skills, strong communication, and a customer-first mindset. Key ResponsibilitiesPhone Support: • First point of contact for all inbound calls in the Support Call phone queue, outside of working hours. Screen all calls, assign priority, address issues and requests, or route as required., • Conduct outbound calls to customers, clients, vendors, etc. as required., • Special handling of calls as required (Sales)., • Must be mature, self-actualized, patient with end-users, and able to deal with varying levels of client disaffection. Customer Support/CRM: • Field incoming help requests from clients via phone, email, & ITSM ticketing system in a helpful and courteous manner. Generate/update ITSM tickets for new and existing client issues., • Determine priority of support requests based on customer urgency and impact of the reported, • incident. Build rapport, elicit problem details from clients including nature of problem & error information., • Add, update, remove, verify ITSM ticket information as needed, including security pins, questions, updates, new client onboarding/offboarding, etc., • Perform ‘scripted’ and documented solutions as outlined in our KB (knowledge base), as qualified and trained. Perform functions like Account/Session lockouts, password resets, connection setup, email/mobile client setup, etc., • Record, track, & follow documentation during the incident process, including all supervisors’ instructions, and successful/unsuccessful solutions applied through the final resolution or escalation., • Perform application upgrades and updates scheduled outside of working hours, • Review/Triage Monitoring event alarms, decide to action or route to appropriate ticket queues, • (RFQ or Virtual Infrastructure). Understand and apply policies and guidelines for escalations, • Review/Code all cases coming into the ticket queue during shifts, • Review and provide first contact to any cases, • Actively review the KB and participate in cross-training opportunities to advance to the IT Support Specialist position. Tier 2 Support: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications within a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, system migrations and server upgrades. Skills, Knowledge & Expertise• 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus. • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP are a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Experience: • Minimum of 3 years in a support role within a Managed Services Provider (Tier 2 escalated support)., • Experience supporting/deploying virtual desktop instances, printers, mobile phone devices., • Troubleshooting network connectivity issues., • Preferred: Associate’s degree in information technology or a related field., • Mandatory: High School diploma or equivalent.

Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the IT Supervisor. Department and Location: SFV - IT Technology The Position and Job Summary Provide technical support over the phone, via email and in person to resolve issues involving applications, computer hardware, printers, mobile devices, RingCentral functionality troubleshooting, VPN, and basic network access while focusing on customer service. In addition to resolving daily Help Desk issues, this position will be assisting other IT functions with special projects and assignments as directed by the IT Supervisor and/or IT Director. • Identifies and diagnoses Level I/II problems for laptop or desktop users, Microsoft Office, Therefore (EDMS), Sandis, Zoom, Scrive, Adobe, Audio/Video Conferencing, RingCentral functionality troubleshooting, Network Connectivity, VPN, various hardware and email technologies., • Troubleshoot complex technical problems., • Maintain compliance with established SLA’s, • Ensure that notifications and status updates are accurate, and that procedures are followed and updates, as necessary., • Ensures that tickets are prioritized in accordance with business needs and are being closed in a timely manner., • Develops knowledge articles and videos for the users and other team members., • Supports the inventory application and processes., • Responds to security incidents, reviews logs, and escalates suspicious activity., • Provides basic support to the Azure, Intune, Active Directory and Exchange environments and escalate issues to the lead IT specialist as necessary., • Under the guidance of the lead IT specialist and IT Operations team to perform basic server-based functions, such as creating/modifying network printers, stop/start local server services, and others., • Learn new technologies being introduced to NLACRC at a level to resolve issues and teach others to support these technologies., • Participates in related special projects and meetings, testing, implementation, and post-implementation support., • Ability to provide basic network troubleshooting before escalating to the Lead IT specialist., • Must be able to work occasional nights, weekends, and holidays and be on-call for emergencies. Must be able to travel between company locations., • Other duties as required., • Must be available to support On-call CSC’s on the weekends and the board meetings and VAC meetings as needed., • Enhance professional knowledge and skills through ongoing education and hands-on experience., • Other duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. • A typical way to obtain the knowledge and skills would be: High School Diploma, GED or Equivalent required., • Two (2) years college with coursework in Computer Science or Business Administration preferred. Two (2) years’ experience working in a technical environment in a Level II role supporting a Mid-Market organization of 250+ or a large complex Information Technology Department. Demonstrated skills in problem analysis and resolution. Microsoft Certifications preferred. Non-profit experience a plus. Skills and Abilities Senior level Microsoft support skills and experience with Helpdesk Ticket Systems, Active Directory, Single Sign On (SSO), Multifactor Authentication (MFA), Exchange Server, Endpoint Security Software, Virtual Private Networks (VPN), Cloud Backups, SANDIS (iSeries), SharePoint, SQL. Working knowledge of Lenovo laptops, MS Azure and MS Intune a plus. Overall good technical knowledge. Able to understand the problem and communicate the solution effectively. The successful candidate must also be customer-oriented with patience to deal with difficult customers. Possess the capability to troubleshoot problems in a fast-paced environment. Must have excellent English oral and written communication with the ability to convey technical information, both verbal and written, to a wide range of end-users. Strong organization skills and ability to multi-task and prioritize effectively. Ability to participate as part of a team of technical and non-technical personnel. Ability to create processes that can be followed by others. Strong customer service skills with good judgment and critical thinking skills. Essential Requirements Valid California Driver’s License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is a non-exempt position. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description Job Summary: Skilled Wound Care is seeking a hands-on IT Support Specialist to provide daily, in-person IT support for our staff and maintain a clean, reliable, and well-organized technical environment in our Playa Vista office. This role is ideal for someone who enjoys being the go-to person for technical issues, takes pride in organization, and has a strong foundation in both computers and mobile devices. Key Responsibilities: • End-User Support: Provide on-site technical support to staff for hardware, software, and network-related issues. Troubleshoot and resolve problems with laptops, desktops, scanners, printers, iPhones, iPads, and other peripherals. Support multiple operating systems: macOS, Windows, Linux, iOS, and Android. Respond to support requests in a timely, professional manner and document issues and resolutions., • Device Setup & Onboarding: Set up and configure devices for new hires (computers, monitors, mobile devices, peripherals). Install and configure required software, security tools, and profiles. Ensure new employees are fully operational on day one with appropriate access and credentials., • Repairs & Maintenance: Diagnose and perform basic to intermediate repairs on non-working assets (laptops, desktops, mobile devices, printers, scanners, etc.). Coordinate with vendors or external repair services when needed. Perform regular maintenance, updates, and optimizations to keep systems running efficiently., • Office IT Organization & Upkeep: Keep all office technical assets, workstations, and cabling clean, neat, and well-organized at all times. Maintain and improve cable management in workstations, conference rooms, and networking areas. Ensure shared spaces (conference rooms, hot desks, etc.) are always ready for use from a technical perspective., • Inventory, MDM, & Asset Management: Track and manage IT inventory using our MDM and asset tracking platforms. Enroll, configure, and manage devices via MDM (e.g., Hexnode, Apple Business Manager, Threatdown or similar tools). Maintain accurate, up-to-date records of assigned devices, spare equipment, and retired assets.Assist in planning hardware refreshes and ensuring sufficient stock of critical components and accessories., • 1–3 years of experience in a similar IT support / helpdesk role or a degree in Computer Science, Information Technology, or related field, • Strong knowledge of computer hardware and peripherals, • Strong knowledge of operating systems: macOS, Windows, Linux, iOS, and Android, • Deep understanding of computers and mobile devices (configuration, troubleshooting, performance tuning), • Working understanding of basic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, routers/switches basics), • Familiarity with security best practices and endpoint security tools, • Strong organizational skills, with attention to detail and cleanliness in workspace and cabling, • Excellent communication and customer service skills; ability to support users with varying technical skill levels, • Ability and willingness to work on-site in our Playa Vista office 5 days per week, • Preferred: Experience with one or more of the following (or similar platforms): Hexnode (MDM), Apple Business Manager,Threatdown or similar endpoint security platforms, Other MDM or asset tracking tools., • Must be able to lift up to 40 pounds., • Competitive compensation, Medical, Dental, Vision, 401K, PTO., • Potential performance-based bonus, • Opportunity to build and deepen your hands-on IT skills across hardware, software, networking, and security Great Place to Work® Certified! Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it's a great place to work – 39% higher than the average U.S. company. Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring. (Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information).

Job DescriptionCompany Description Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while ensuring efficient IT support operations. This role requires strong problem-solving skills, attention to detail, and the ability to communicate technical concepts to non-technical users. Onsite – Full-Time Work Hours: • Monday to Friday, 8:00 AM – 5:00 PM Salary: • Entry Level: starting from $50K (DOE), • Manager Level: around $70K (DOE) Job Description ● Respond to user inquiries and provide technical support via phone, email, or in-person. ● Assist users in resolving hardware, software, and network-related issues. ● Walk users through problem-solving processes and provide step-by-step solutions ● Diagnose and troubleshoot technical issues reported by end-users. ● Escalate complex problems to the appropriate IT support teams for resolution. ● Perform root cause analysis and implement solutions to prevent recurring issues. ● Maintain accurate records of user issues, solutions provided, and other relevant information. ● Create and update knowledge base articles to facilitate self-help for end-users. ● Install, configure, and update software applications and operating systems. ● Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. ● Conduct routine checks and maintenance tasks to ensure system stability and security. ● Provide basic training to end-users on using hardware and software applications. ● Create and deliver user guides and tutorials for common issues. ● Collaborate with other IT support teams and departments to resolve complex issues. ● Participate in meetings and contribute to the improvement of IT processes. Qualifications ● Proven experience as an IT Help Desk Support or similar role. ● Knowledge of computer hardware, software, and troubleshooting techniques. ● Strong communication and customer service skills. ● Familiarity with help desk software and remote desktop tools. ● Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. ● A degree in Computer Science, Information Technology, or a related field is preferred. ● Bilingual in Korean and English Additional Information ● Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy ● 401 (k) Retirement Plan with up to 5% match per company policy ● Life Insurance and AD&D (Accidental death & Dismemberment) per company policy ● BTA Insurance (Business Travel Accident Coverage) ● Company provided lunch ● Paid-time off (PTO) and Paid Holidays per company policy ● Celebration & Condolence Benefits per company policy ● Holiday Gift certificates per company policy ● FSA (Flexible Spending Account) per company policy ● DCFSA (Dependent Child Care Spending Account) per company policy ● HSA (Health Savings Accounts) per company policy