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Job DescriptionCompany Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: • Impact - The work you do here matters to millions., • Growth - Philadelphia is growing, why not grow with it?, • Diversity & Inclusion - Find a career in a place where everyone belongs., • Benefits - We care about your well-being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The IT Trainer plays a key role in advancing the Office of Innovation & Technology, enhancing business processes that align with the City’s strategic priorities for a future-ready, agile, digital experience. As the IT Trainer for OIT, you will empower our organization with the skills and knowledge necessary to drive innovation and efficiency. In this role, you will leverage your expertise in both technology and instructional design to create engaging, impactful training programs. You will also lead strategic learning initiatives that expand beyond the classroom including managing a mentoring cohort focused on technical and leadership growth, coordinating co-op student partnerships with universities, and supporting Upskilling plans that strengthen technical capabilities across all OIT teams. Your ability to connect with learners and translate complex technical concepts into accessible and applicable content will be key to helping our team thrive in a fast-paced environment and stay aligned with industry trends and best practices. In this role, you will be expected to perform the following functions: • Design and implement a structured Upskilling and Internal Academy Program aimed at advancing employee competencies and supporting career mobility across Units within the OIT department., • Develop and manage a cohort-based learning model that facilitates cross-functional training, knowledge-sharing, and peer mentoring opportunities., • Partner with OIT unit leaders and subject matter experts to curate relevant learning pathways aligned with organizational goals and employee development needs., • Establish metrics to evaluate program effectiveness, learner engagement, and cross-training outcomes to continuously improve the academy experience., • Champion a culture of continuous learning by integrating the academy into onboarding, professional development, and succession planning frameworks., • Create user-friendly training materials, manuals, guides, e-learning modules, and quick reference documents., • Facilitate in-person and virtual training sessions, workshops, and one-on-one coaching as needed, • Stay current with new technologies, tools, and best practices, incorporating them into training content., • Provide post-training support to reinforce learning, answer follow-up questions, and gather feedback for continuous improvement., • Track and report on training participation, effectiveness, and employee progress., • Communication: Clearly and effectively conveys information, both verbally and in writing, to diverse audiences, ensuring understanding and engagement., • Adaptability: Demonstrates flexibility in adjusting training approaches to meet participant needs and accommodate evolving technologies. Capable of managing multiple priorities in a fast-paced environment., • Collaboration: Works well with team members and stakeholders to achieve shared goals and promote knowledge sharing., • Technical Expertise: In-depth understanding of IT concepts, tools, and best practices, including areas such as software development, IT infrastructure, and cybersecurity., • Instructional Design: Familiar with instructional design methodologies (e.g., ADDIE) and adult learning principles to create effective learning experiences., • Presentation Skills: Delivers engaging, informative, and visually compelling presentations that enhance learning., • Facilitation Skills: Skilled in leading interactive group discussions and hands-on activities that encourage active participation and knowledge retention., • Technical Aptitude: Quickly learns and applies new technologies and software tools to training environments., • Interpersonal Skills: Builds strong relationships with learners and stakeholders, fostering an inclusive and supportive learning environment., • Critical Thinking: Analyzes complex issues, interprets data, and provides clear, actionable recommendations.Qualifications, • Bachelor’s degree in Information Technology, Education, Computer Science, or a related field., • Proven experience as an IT Trainer or similar role., • Strong knowledge of common enterprise IT systems and software (e.g., Microsoft Office 365, Windows OS, collaboration tools, security protocols)., • Excellent presentation, communication and interpersonal skills., • Experience developing and delivering training for diverse learning styles and skill levels., • Ability to explain technical concepts in clear and simple terms. Preferred Qualifications: • Professional certifications (e.g., CompTIA CTT+, Microsoft Certified Trainer, etc.)., • Experience with Learning Management Systems (LMS) and e-learning tools., • Knowledge of instructional design methodologies (e.g., ADDIE, SAM). Additional Information Salary Range: $65,000- $85,000 Important: To apply, candidates must provide a cover letter and resume. All applications should include the following: • A one-page cover letter clarifying your interest and qualifications for the role. It really helps us understand why you’re interested in this position. We read every single one!, • Your resume or curriculum vitae., • Optionally, an online professional portfolio or public GitHub account. We won’t accept or review incomplete applications. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Security Guard / Patrol] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Fire Watch Security Guards actively seeking qualified candidates to fill positions as Fire Watch Security Guards, emphasizing the importance

Harvard Maintenance - 34868 [Security Officer] As a Security Guard at Harvard Maintenance, you'll: Maintain a visible presence in the facility/building assigned; Monitor the environment, with the ability to detect suspicious and unsafe activity; Permit authorized persons to enter property and monito

Security Guard] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Armed Security Guards to ensure the safety and protection of our clients' premises by maintaining a vigilant presence, monitoring surveillance equipm

Harvard Maintenance - 34849 [Security Officer] As a Security Guard at Harvard Maintenance, you'll: Maintain a visible presence in the facility/building assigned; Monitor the environment, with the ability to detect suspicious and unsafe activity; Permit authorized persons to enter property and monito

Security Guard / Patrol] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Parking Control Security Guards to oversee parking facilities and ensuring a smooth and organized traffic flow. As a Parking Control Securit

Sunstates Security - JobID: 773091 [Safety Officer / Security Guard] As a Security Officer at Sunstates Security, you'll: Monitor premises to prevent theft and ensure safety; Patrol assigned areas to detect suspicious activity; Respond promptly to alarms and investigate disturbances; Control access

Security Guard] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Armed Security Guards to ensure the safety and protection of clients and their assets. As an Armed Security Guard you will: Manage events and propert

Allied Universal - JobID: 1443409 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Guard] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Armed Security Guards to ensure the safety and protection of our clients' premises by maintaining a vigilant presence, monitoring surveillance equipm

GardaWorld - 145756BR [Safety Officer / Law Enforcement] As a Security Officer at GardaWorld, you'll: Observe, survey the area and provide reporting on activity at your assigned location; Provide rapid response in critical situations; Know when and how to enforce customer procedures, regulations and

Security Guard / Patrol] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Parking Control Security Guards to oversee parking facilities and ensuring a smooth and organized traffic flow. As a Parking Control Securit

Security Guard / Patrol] - Competitive Pay & Benefits - As an Unarmed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency

Security Guard / Patrol] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Crowd Control Guards to play a crucial role in maintaining order and ensuring the safety of crowds during various events, gatherings, or sit

Security Guard / Patrol] - Competitive Pay & Benefits - As an Armed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency s

Security Guard / Patrol] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Fire Watch Security Guards actively seeking qualified candidates to fill positions as Fire Watch Security Guards, emphasizing the importance

Allied Universal - JobID: 1451132 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Guard / Patrol] - Competitive Pay & Benefits - As an Armed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency s

Allied Universal - JobID: 1445814 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Aimbridge Hospitality - 201 North 17Th St [Safety Officer / Law Enforcement] As a Safety & Security Officer at Aimbridge Hospitality, you'll: Be responsible for providing protection for hotel guests employees and property; Investigate room thefts, auto accidents/thefts and assault complaints for gue

Allied Universal - JobID: 1450543 [Security Officer] As an Access Control Security Guard at Allied Universal, you'll: Fingerprint, create badges, activate, deactivate ID cards, and respond to employee termination emails; Display excellent customer service skills and proficiency in Microsoft Office;

Security Guard / Patrol] - Competitive Pay & Benefits - As an Unarmed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency

Allied Universal - JobID: 1447576 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Securitas - JobID: 163928 [Safety Officer / Law Enforcement] As a Security Officer at Securitas, you'll: Observe and report activities and incidents at an assigned client site; Make periodic patrols to check for irregularities and to inspect protection devices and fire control equipment; Preserve or

Allied Universal - JobID: 1448579 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Care - JobID: a2denz4in99s [Safety Officer / Security Guard] As an Unarmed Security Officer at U. Security Care, you'll: Ensure the safety and protection of the clients assets in accordance with all local, state, and federal laws; Escalate emergencies to law enforcement as needed; Submit in

Allied Universal - JobID: 1436021 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Sunstates Security - JobID: 807379 [Safety Officer / Security Guard] As a Security Officer at Sunstates Security, you'll: Monitor premises to prevent theft and ensure safety; Patrol assigned areas to detect suspicious activity; Respond promptly to alarms and investigate disturbances; Control access

Allied Universal - JobID: 1448614 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Guard / Patrol] - Competitive Pay & Benefits - As an Unarmed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency

Allied Universal - JobID: 1448724 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Guard / Patrol] - Competitive Pay & Benefits - As an Armed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency s

Allied Universal - JobID: 1447233 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Guard / Patrol] - Competitive Pay & Benefits - As an Armed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency s

Allied Universal - JobID: 1443446 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Care - JobID: a2denz410rsq [Safety Officer / Security Guard] As an Armed Security Officer at U. Security Care, you'll: Exercise discretion regarding the use of your firearm; Submit incident reports to the US Security Care operations team; Patrol premises regularly to maintain order and esta

Allied Universal - JobID: 1444097 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Care - JobID: a2denz4ooi7p [Safety Officer / Security Guard] As an Unarmed Security Officer at U. Security Care, you'll: Ensure the safety and protection of the clients assets in accordance with all local, state, and federal laws; Escalate emergencies to law enforcement as needed; Submit in

Allied Universal - JobID: 1450368 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Guard / Patrol] - Competitive Pay & Benefits - As an Unarmed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency

Allied Universal - JobID: 1434330 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Guard / Patrol] - Competitive Pay & Benefits - As an Armed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency s

Allied Universal - JobID: 1435316 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Guard / Patrol] - Competitive Pay & Benefits - As an Armed Security Guard you'll: Patrol assigned areas on foot or in a vehicle to ensure the security of the premises; Monitor surveillance cameras and alarm systems to detect and respond to security threats; Respond to alarms and emergency s

Allied Universal - JobID: 1439638 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Security Care - JobID: a2denz4lmc3e [Safety Officer / Security Guard] As an Unarmed Security Officer at U. Security Care, you'll: Ensure the safety and protection of the clients assets in accordance with all local, state, and federal laws; Escalate emergencies to law enforcement as needed; Submit in

Allied Universal - JobID: 1440451 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Securitas - JobID: 162093 [Safety Officer / Law Enforcement] As a Security Officer at Securitas, you'll: Observe and report activities and incidents at an assigned client site; Make periodic patrols to check for irregularities and to inspect protection devices and fire control equipment; Preserve or