Trabajos shelter en Elmont, New York - Page 3Crear alertas

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionPosition: Literacy Instructor Location: 13301 41st Rd. Flushing, NY 11355 Salary Range: $35.00 per hour Hours: 4 hours per week Employment Type: Part-Time, Non-Exempt About Us Since 1876, The Boys’ Club of New York (BCNY) has been partnering with boys and young men in after-school, weekend, and summer programs that support youth growth and development. BCNY’s two well-equipped clubhouses in East Harlem and Flushing and its wilderness camp in Harriman State Park offer activities and programs remarkable in their range. From swimming to robotics and enjoying ice skating in Central Park and a trip to the theatre on Saturdays, BCNY programs and events deepen interests and skills and are free of charge to members and their families. With the increase in youth directly impacted by the shelter and homelessness crisis in New York City, BCNY is dedicated to increasing equitable access to its free, high quality youth programs that foster brave spaces where boys and young men can connect, have fun and build lifelong friendships with peers and mentor. Part of that mission is our commitment to BCNY’s expansion sites in the Bronx and Brooklyn that engage members within their communities with the same youth-centered ethos the organization is known for. Our dedicated and highly skilled staff and our professional advisory council have made BCNY a leader in youth programming across the field and we invite you join our team as we partner with boys and young men as they journey through their childhoods and our clubhouses. Job Summary Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. Job Requirements Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. Responsibilities • Teach literacy-based lessons activities in small-group settings, • Promote love of learning by delivering engaging academic content, • Implement classroom management techniques in a way that is conducive to fun and learning, • Observe and track member progress and attendance, • Reinforce positive student behavior and clubhouse rules; maintain a positive relationship with all members, families and staff, • Write, implement and adapt a curriculum and training methods that meets participants’ interests, • Attend required department meetings and professional development trainings, • Report any problems, member incidents and concerns to Education Director, • Other duties as assigned Qualifications • Experience working and/or teaching literacy or early reading in a school or youth program required, • Minimum Bachelor’s Degree with a focus in a relevant field, • Experience with the Fountas and Pinnell assessment system strongly preferred, • At least 3 years of experience as literacy instructor, reading specialist or classroom teacher, • Ability to manage small- and medium-sized classrooms, • Ability to adapt to a changing environment and to address the varying needs of the boys What We Offer • PTO: Sick time only Resume and cover letter required. The Boys’ Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

Job DescriptionPosition: Education Coordinator Location: 13301 41st Rd. Flushing, NY 11355 Pay Rate: $35.00 per hour Employment Type: Part Time, Non– Exempt About Us Since 1876, The Boys’ Club of New York (BCNY) has been partnering with boys and young men in after-school, weekend, and summer programs that support youth growth and development. BCNY’s two well-equipped clubhouses in East Harlem and Flushing and its wilderness camp in Harriman State Park offer activities and programs remarkable in their range. From swimming to robotics and enjoying ice skating in Central Park and a trip to the theatre on Saturdays, BCNY programs and events deepen interests and skills and are free of charge to members and their families. With the increase in youth directly impacted by the shelter and homelessness crisis in New York City, BCNY is dedicated to increasing equitable access to its free, high quality youth programs that foster brave spaces where boys and young men can connect, have fun and build lifelong friendships with peers and mentor. Part of that mission is our commitment to BCNY’s expansion sites in the Bronx and Brooklyn that engage members within their communities with the same youth-centered ethos the organization is known for. Our dedicated and highly skilled staff and our professional advisory council have made BCNY a leader in youth programming across the field and we invite you join our team as we partner with boys and young men as they journey through their childhoods and our clubhouses. Job Summary We are a COVID-19 proactive organization that follows applicable health and safety regulations to help protect our members and staff. Under the direction of the Education Director, the Education Coordinator will work to provide and develop programming for Homework Help, High School Access, College Access, and all other academic programs. Education Coordinators will be strongly supported by the Education Director and are responsible for planning their own lessons and finding materials. We are seeking a reliable, highly motivated candidate with a strong record of working with teens and young people. Job Requirements Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. Responsibilities • Coordinate and supervise the Homework Help Study Hall program and help coordinate other programs as needed., • Observe and track members’ progress and attendance through diagnostics, tutoring summaries, and regular reporting., • Engage boys directly through tutoring, small-group academic clubs, and other programs., • Assist in program development and evaluation, workshops and community outreach., • Reinforce positive student behavior and clubhouse rules and handle member behavior challenges as needed., • Maintain and organize the Library and Learning Center., • Prepare lesson materials and curriculum and make copies as needed., • Attend clubhouse and Education Department meetings., • Regularly communicate with Education Director to share progress, concerns, and needs. Qualifications • Minimum Bachelor’s Degree with a focus in Education or a relevant field, • At least 2 years of experience as a Tutor or classroom teacher, • Experience working with students from 6-18 years old, • Knowledge of NYC school standards preferred, • Knowledge of core subjects (Math, English, Science, and History), • Strong communication and organizational skills, • Ability to adapt to a changing environment and address the varying needs of the boys What We Offer • PTO: Sick time only The Boys’ Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

Job Description Title of Position: Assistant Teacher FLSA Status: Non-Exempt Department: Child Care Salary: $20.60 per hour Reports to: Head Teacher Positions Reporting to this Position: None Purpose of the Position: Under the direction of the Head Teacher, the Assistant is responsible for age appropriate activities for children and the implementation of classroom curriculum. Responsibilities: · Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals. · Participate in planning and implementing developmentally appropriate curricula encompassing the social/emotional, physical and intellectual needs of Win children. · Follow Win’s philosophy and goals of the Child Care program. · Attend program staff meetings, child treatment reviews, case conferences, and supervisory sessions. · Attend child care related trainings onsite and offsite. · Must be able to work evenings, weekends, holidays, and days that NYC schools are closed. · Must be able to escort children on field trips. · Conduct age-appropriate developmental assessments once an assigned child settles in the shelter. · Ensure a safe, healthy, culturally diverse, and attractive classroom environment. · Communicate regularly with parents about the needs of their children, parental concerns, and engage parents in classroom activities. · Perform related duties as assigned. Essential Functions: · Must be able to ascend /descend stairs in the building where client families reside. · Must be able to lift children on a regular basis. · Must be able to travel to other Win sites to provide child care coverage, attend meetings and training using public transportation. Qualifications: · Commitment to Win’s mission, vision, and values. · Associates degree or Teacher’s Assistant Certification required. · Knowledge and skill relating to planning activities for infants and pre-school children. · Ability to interact in a supportive and nurturing manner with children and parents. · Must have knowledge of and have sensitivity to the needs of homeless or at-risk families. · Must submit to a medical screening to ensure good health as required by the NYC Department of Health and Mental Hygiene Bureau of Child Care. · Ability work cooperatively with others. · Excellent organizational, written, and verbal communication skills. · Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conducts informative, effective meetings with staff and communicates critical information clearly. Leads by example, doesn’t stay behind the desk; stays visible to staff and clients., • Facilitating Change: Inspires and motivates others to achieve outstanding client outcomes. Assists in overcoming resistance to change. Anticipates challenges and manages consequences., • Managing Performance: Participates actively in team meetings and communicates clients’ needs. Monitors performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly and adjusts to new demands. Holds self and staff accountable for performing at high standards. Uses positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understands and upholds all policies and procedures described in Win’s Employee Handbook. Uses EBP practices consistently and effectively. Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion for clients and staff. Communicates effectively verbally and in writing. Fosters open communication to and from the Assistant Vice President, and supervisor. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job DescriptionPosition: Homework Assistant Location: 13301 41st Rd. Flushing, NY 11355 Salary Range: $16.00 per hour Employment Type: Part-Time, Non-Exempt About Us Since 1876, The Boys’ Club of New York (BCNY) has been partnering with boys and young men in after-school, weekend, and summer programs that support youth growth and development. BCNY’s two well-equipped clubhouses in East Harlem and Flushing and its wilderness camp in Harriman State Park offer activities and programs remarkable in their range. From swimming to robotics and enjoying ice skating in Central Park and a trip to the theatre on Saturdays, BCNY programs and events deepen interests and skills and are free of charge to members and their families. With the increase in youth directly impacted by the shelter and homelessness crisis in New York City, BCNY is dedicated to increasing equitable access to its free, high quality youth programs that foster brave spaces where boys and young men can connect, have fun and build lifelong friendships with peers and mentor. Part of that mission is our commitment to BCNY’s expansion sites in the Bronx and Brooklyn that engage members within their communities with the same youth-centered ethos the organization is known for. Our dedicated and highly skilled staff and our professional advisory council have made BCNY a leader in youth programming across the field and we invite you join our team as we partner with boys and young men as they journey through their childhoods and our clubhouses. Job Summary Homework Assistants provide academic support to Boys’ Club members from 1st-7th grade, ensuring that members complete their homework and use good study skills. Homework Assistants oversee a relatively constant group of kids on a day-to-day basis; Homework Assistants will build relationships with all members, families and staff. Job Requirements Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. Responsibilities • Manage group of approximately 10 boys at a time during Homework Help sessions., • Provide academic support in English Language Arts, Math, and other subjects for students in 1st-7th., • Observe and track member’s progress and attendance logs, incentive systems, etc., • Reinforce positive student behavior and clubhouse rules., • Report any problems, member incidents and concerns to Education Program Coordinator or Director., • Attends required department meetings and training sessions. Qualifications Currently enrolled in college or currently has Associate’s or Bachelor’s Degree, preferably with relevant coursework; At least 2 years of experience supervising young people at a school, agency, camp, etc.; Comfort with students and all content areas at the elementary and/or middle school level; Experience managing medium to large groups of children strongly preferred, ability to do so required; Ability to adapt to a changing environment and to address the varying needs of the boys in our program. What We Offer • PTO: Sick time only The Boys’ Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

Job Description Reports to: Director of Program Operations Status: Full-time (days and hours may vary) FLSA Classification: Non-exempt Job Location: Ozone Park Hourly Range: $27.47 - $30.21 OBJECTIVE: We are seeking a Shift Supervisor for a 113-bed, Men's Shelter in Ozone Park, Queens. Successful candidates should have two years of experience in site management and staff supervision as well as previous experience in working with clients with mental health needs. Under the supervision of the Director of Program Operations, the Shift Supervisor will oversee the day-to-day operations of the shelter supervising a team of Residential Aides Security, a Kitchen Aide, and providing oversight to the contracted Security Officers and maintenance staff. Position Type: This is a full-time shift position that will cover either evening or overnight shifts. Shift times will be designated as such (7:00 am to 3:00 pm), Evenings (3:00 pm -11:00 pm) and Overnight (11:00 pm to 7:00 am). Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Oversee all shelter operational tasks including meal service, security, bed signing procedures, supply issuance, property storage, locker inspections, daily dorm inspections, facility logbook, incident submission, shift reports, incident reporting, etc., • Supervise a team of Residential Aides - Security to ensure safe and efficient provision of services to all clients., • Oversee contracted Security Officers at access control to ensure all individuals entering the shelter are searched and no contraband is brought in., • Ensure proper communication of all critical information at shift change with incoming staff., • Schedule daily assignments for subordinates, and monitor their performance., • Conduct and document supervision of all direct reports., • Maintain an understanding of the strengths and challenges of subordinates and develop a working plan as to how to address those challenges., • Arrange for coverage for unscheduled absences and unexpected situations., • Ensure all shelter clients have timely access to client services (meals, laundry, toiletries, medications, etc.), • Conduct periodic tours of the entire facility including all sleeping areas to ensure safety, security, and cleanliness standards are met., • Lead subordinates in Safe Crisis Management techniques and other crisis management models., • Complete incident reports and reports to DHS and/or Lantern Supervisors as per Incident policies., • Ensure appropriate processing of new and returning clients, and submit to DHS for approval and bed assignment., • Oversee bed sign-ins, curfew checks, and vacancy reporting in CARES., • Maintain a timely, effective, and cordial working relationship with DHS Vacancy Control., • Supervise staff in packing, storing, and tracking client belongings in absence of clients., • Oversee bed moves and locker searches in the direction of Supervisors., • Record and respond to client issues and complaints., • Work collaboratively with Maintenance, Security, Vendors, and Emergency Responders on site., • Track and report visits and services rendered by vendors/contractors during shifts., • Complete inventory of client supplies and linen as required., • Responsible for petty cash expenditures during shift., • Ensure the safety and security of clients by monitoring video surveillance cameras, and fire prevention/detection alarm notification systems., • Conduct Fire Drills; evacuate the building when necessary., • Perform all other duties as assigned. Required Education and Experience: • High School Diploma, GED, or HSE is required, • 3 years shelter experience as an RA, CM, etc. with 1 year of supervisory experience, • Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required., • Must be able to work independently and as part of a team to complete complex projects in a fast-paced environment., • Must be capable and comfortable with crisis management., • Computer proficiency with proficiency in Word, Excel and the ability to learn new technologies and databases., • F-80 Fire Safety Coordinator certification, required (or ability to obtain F 80 certification), • NYC Food Handlers Certificate or ability to obtain in 2 months., • Bilingual (English/Spanish) preferred., • Exhibit empathy towards the serviced population., • Must have excellent interpersonal communication skills (oral & written), • Preferred CPR/First Aid Certification Supervisory Responsibility: Oversees the Residential Aides- Security assigned to their shift, Kitchen Aides assigned to their shift as well as the contracted security officers. Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Landing Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 169 families who are in a transitional residence program for homeless families. The three story facility has rooms of various sizes, common areas and provides on-site security and social services Position: Client Care Coordinator Reports To: Client Care Supervisor Location: 9400 Ditmars Boulevard, Queens, NY 11369 What The Client Care Coordinator Does: • Assist clients in completing all CAMBA intake applications, screenings and forms., • Create and maintain client files and make file copies., • Conduct initial risk assessment of clients and clients' families., • Prepare initial biopsychosocial evaluation and update according to regulations., • Provide a range of “instant response” services when a client’s immediate well-being and safety is threatened., • In collaboration with clients and case managers, assist in the preparation of initial Independent Living Plan (ILP), including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., medical services and psychiatric services, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Consult with others both inside and outside of CAMBA to determine causes of client problems and effect solutions., • Act as advocate on behalf of clients and client families' to arrange for medical, psychiatric, educational and other tests and examinations that may disclose causes of client difficulties and indicate remedial measures., • Attempt to alter clients' and their families' attitudes and behaviors that cause or aggravate problems., • Facilitate or participate in case conferences with all stakeholders in clients life to ensure collaborative approach to services., • Provide all required information for weekly/monthly/quarterly/annual reports., • Lead group counseling sessions and psychoeducation to enhance social development and psychological education of individual clients and provide peer support., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document client contact via progress notes within 48 hours or 3 business days., • Periodically reassess clients and update services plans and goals to reflect current status., • Complete pre-employment requirements such the State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • TB test required., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR InwN4eB9kx

Job Description Company Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: The Case Manager is responsible for supporting the Program Social Workers in the provision and coordination of casework services for youth of the Runaway Homeless Youth program Job Responsibilities: • Provide casework services to residents of the shelter including referrals for entitlements, housing, and services, accompanying residents on appointments and fostering/facilitating relationships with other services providers to meet the needs of the residents of the program., • Maintain up-to-date case record documentation and reports including progress notes court reports, and all documentation required by city and state governing bodies., • Enter case information into DYCD’s PTS and other demographic Systems. Provide timely communication to DYCD, • Developing, updating, following up on service/treatment plans. Participate in staff meetings, multi-disciplinary meetings, and planning meetings, • Ensure the safety of all young adults on their caseload., • Ensure that all residents are in possession of necessary legal documents, i.e., birth certificate, Social security card, NY State ID medical insurance., • Foster/facilitate relationships with other service providers to meet the needs of the residents of the program., • Assist residents with Independent Living preparation, employment, and educational services which may also include travel training., • Facilitate Independent Living Skills Group workshops for residents., • Develop discharge plans and support networks for residents in the program., • Provide individual counseling in the facility., • Maintain daily communication with Residential Counselors and Program Administrator., • Other duties as assigned by supervisor Qualifications • Bachelor’s degree in human service-related field preferred., • Good writing skills., • Strong Computer knowledge required., • Clean driver’s license preferred. Supervisory Responsibility No Work Environment: This position is based at one of our Drop-in Centers or Transitional Independent living facilities for Runaway/Homeless youth between the ages 14-24 Position Type/Expected Hours of Work: This Position is a 40hr work week. Travel (if required): Occasionally Physical Requirements: Must be able to pass Therapeutic Crisis Intervention (TCI), including the physical portion. Other Duties: • Act as a role model - guiding clients and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships, and constructive time management., • Maintain and promote a cooperative, harmonious, teamwork environment, interacting with clients and staff in a professional and courteous manner. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: CASE MANAGER SUPERVISOR LOCATION: BRIARWOOD (QUEENS) SALARY: $38,000 TO $52,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress for residents in a homeless shelter. You must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts. MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR DxyvOKeiIO

Job Description RiseWell Community Services is seeking a Full Time Overnight Case Managers to play a pivotal role on one the Governor’s offices newly launched innovative Safe Options Support (SOS) team that that will provide comprehensive care to street homeless or subway dwelling individuals in Brooklyn & Queens. In this role, you will work as a member of the Overnight multi-disciplinary team to assess health and social needs of the homeless population. Which will include late evening to early morning hours (including weekends and weekdays). This includes but is not limited to assisting the team with: community outreach/canvassing, specifically on the streets and subways throughout the Brooklyn/Queens area, coordinating participant’s referral with appropriate overnight facilities, accompany, advocacy, and assist on ensuring warm hand offs and follow-ups are maintain with SOS day teams, etc. Maintaining collaborative relationships with community partners including the Department of Homeless Services, MTA, local law enforcement, community hospitals, existing outreach teams and housing drop-in shelter. QUALIFICATIONS: A minimum of 4 years of experience in case management. Bachelor's degree in Human Services preferred with previous case management experience. Clean valid NY State Driver’s License.Fingerprinting, criminal record check, approval from NYS Office of Mental Health. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children. For more information about RiseWell Community Services, please visit our website: . Overnight shift - 11pm to 7am

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Case Manager Reports To: Assistant Program Manager Location: 87-02 23rd Avenue, Queens, NY 11369 What the Case Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • Bachelor's degree (e. g., B.A., B.S.W.) and/or equivalent experience., • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR x475z6MeNT

Job Description Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims;, • Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance;, • Conduct visits to a victim’s home with SVD detectives to assist victims as needed;, • Provide information, referrals, and practical assistance to victims experiencing sexual assault;, • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency;, • Provide crisis intervention and supportive listening;, • Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation;, • Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors;, • Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care;, • Provide accompaniment with detectives to hospitals or other sites such as the victim’s home to provide support;, • Ensure protection of survivor’s rights as a victim of sexual assault;, • Help with applying for compensation through the New York State Office of Victims Services (OVS);, • Coordinate community resources for victims of sexual assault, including linkages to other providers as needed;, • Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field;, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements;, • Provide emergency practical assistance for victims including transportation and food vouchers;, • Work collaboratively with police officers and detectives in order to effectively provide assistance to victims;, • Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics;, • Advocate with Family and Criminal Court staff for victims;, • Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision;, • Conduct community presentations;, • Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations;, • Clearand concise verbal and written communication skills., • Excellent interpersonal skills, be assertive and well organized., • Demonstrate the ability to work independently and within a precinct setting., • Bachelor’s degree required or equivalent training and experience., • Two years’ experience in crime victim service delivery (or other relevant experience)., • Basic knowledge of crime victim and domestic violence issues., • Certification as a sexual assault advocate or willingness to attend training immediately upon hire to become certified., • Knowledge of the police and criminal justice system helpful. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $26.37 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Status: Full-time, Mon - Friday (hours may vary) 9am-5pm FLSA Classification: Non-Exempt Job Location: Jamaica, Queens Reports to: Director of Social Services Hourly range: $27.47 - $32.96 OBJECTIVE We are seeking an experienced Case Manager for our new men’s shelter, Liberty Plaza. Case Managers are part of an interdisciplinary team aimed at stabilizing shelter clients by improving their independent living skills and assisting clients in moving toward their housing goals. Case Managers are responsible for assessing client needs, linking clients to services, planning a course of action towards stabilization and re-housing, monitoring progress, and documenting client contacts. The successful candidate will have prior experience working with homeless and/or mental health individuals. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Accomplishes clients' care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress., • Admits new clients by reviewing records and applications; conducting orientations., • Determines clients' requirements by completing intake interviews; determining the mental and medical needs of the client., • Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort., • Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support., • Communicates clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences., • Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures. REQUIRED QUALIFICATION • High school diploma, HSE or GED, required., • A minimum of 2 years of social services experience required., • Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations., • Strong relationship-building skills are required., • Strong Computer skills required including Word and Excel., • Ability to work Evenings and/or Weekends on a rotating schedule., • Preferred experience working in a homeless shelter., • Knowledge of mental health, substance use, or homeless, • Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who may suffer from mental illness, substance abuse, disability, HIV/AIDS, and/or other health issues. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Job Title: Operations Manager Status: Full-time, Sat - Sun 9am- 5pm. Monday, Tuesday and Wednesday 3pm-11pm. FLSA Classification: Exempt Job Location: Ozone Park, Queens Reports to: Director of Program Operations Salary Range: $65,000 – $70,000 Position Type: This is a full-time position. The exact schedule will be determined by the needs of the shelter. Lantern staff may be asked to alter their work schedule depending on the operational needs of the site. Objective: Lantern Community Services is seeking an Operations Manager for our Men’s Mental Health Homeless Shelter, Laurel Hall. Our facilities provide structured, therapeutic, safe, and substance-free environments for homeless individuals. The Operations Manager plays a critical role in ensuring the cleanliness, safety, and operational efficiency of the shelter facility. The Operations Manager oversees all maintenance, custodial, and facilities support functions to maintain a safe and hospitable environment for clients and staff. This includes direct involvement in day-to-day maintenance tasks, team coordination, and compliance with safety and regulatory requirements. Essential Functions: • Perform and oversee daily cleaning of common areas, restrooms, hallways, stairwells, and building exteriors., • Floor care (sweeping, mopping, scrubbing, waxing, buffing) and surface sanitation according to shelter protocols., • Conduct minor repairs, painting, patching, and general upkeep of facility interiors and exteriors., • Assist with moving furniture, supplies, and client belongings; support intake and client discharge as needed., • Maintain exterior grounds (snow/ice removal, trash collection, landscaping, storm. etc.)., • Ensure proper disposal of trash and recyclables in accordance with health and safety standards., • Identify, document, and report all maintenance issues through established work order systems., • Respond promptly to emergency facility needs or weather-related incidents., • Replace and repair minor plumbing, electrical, lighting, and hardware components., • Maintain inventory and restock hygiene and cleaning supplies as needed., • Follow all safety protocols, including the use of protective equipment and posting of appropriate signage., • Maintain professional boundaries and uphold client confidentiality., • Comply with all federal, state, city, and agency-level regulations, including HIPAA and OSHA requirements., • May be required to respond to emergency facility issues outside of scheduled hours., • Other duties as assigned. Required Education and Experience: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or equivalent required., • Minimum of 3–5 years of DHS Shelter Operations experience., • Minimum of 3 years of experience in a supervisory or leadership role., • Demonstrated experience in facilities management, maintenance, or custodial services, preferably in a residential or shelter setting., • Ability to follow written and verbal instructions, complete work orders, and document maintenance activities., • Must be able to lift and carry items, perform physical labor, and operate basic tools and cleaning equipment., • Flexibility to work various shifts, including weekends, evenings, and holidays as needed., • Strong organizational skills, and attention to detail. Preferred Qualifications: • Bilingual (English/Spanish or other languages) a plus., • First Aid/CPR certification or willingness to obtain., • Certification in overdose prevention or willingness to obtain., • Basic knowledge of plumbing, electrical, HVAC, and carpentry preferred. Work Environment: This job operates in a homeless shelter and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and will need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to cleaning chemicals, outdoor weather, and various maintenance environments. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • US citizenship required., • Ability to receive client’s approval to work on contract required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Title: Case Manager Location: TBD Pay Range: $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER SUPERVISOR/SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: BROOKLYN SALARY: $45,000.00-$50,000.00 SUMMARY: The Case Manager Supervisor/Senior Case Manager will supervise the case management team in a women's homeless shelter. This role will require collaboration with other on-site departments to facilitate effective problem-solving and strategy alignment. . DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identify the client's needs, provide appropriate referrals, and ensure that the case manager follows up with resources to promote the program participant’s achievement of the service plan goals., • Ensures that assessments, service plans, and client interactions are accurately and thoroughly documented., • Review all required case management documentation and any data collection tools in use., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation and reports, submitting them promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations. Must have at least 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience are preferred. Advanced knowledge of MS Word, Excel, and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations of joining a team like this. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, and maintains a workplace free from recognized serious hazards.

Job Description Title: Case Manager Supervisor Location: TBD Salary Range: $65,000 - $65,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Case Manager Supervisor plays a pivotal role in supporting the Director of Social Services in program operations, encompassing planning, development, implementation, monitoring, evaluation, and procedural enhancements. This position entails overseeing the day-to-day operations of the Social Services Department, operating under the guidance of the Director of Social Services. Primary Job Responsibilities/Duties: The Case Manager Supervisor will be responsible for, but not limited to: • Ensure adherence to organizational policies and procedures, with a special focus on conflict resolution., • Collaborate with the Director of Social Services in approving employee timesheets and time-off requests., • Actively participate in shaping departmental goals, objectives, policies, and procedures, and provide recommendations for refining existing standards., • Direct a team of case managers in the preparation of independent living plans, discharge plans, and follow-up care programs., • Lead the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring proficient execution of routine tasks., • Establish and implement schedules and work assignments within the social services department., • Provide crisis intervention and emergency services as necessary., • Ensure case managers provide all required and appropriate services, including housing, employment, and therapeutic placements., • Oversee the orientation and training of new employees in the shelter., • Maintain thorough supervisory case notes, referrals, and related documentation., • Foster ongoing communication with all supervisors regarding social services matters., • Coordinate services to ensure the physical plant operates safely, comfortably, and in compliance with DHS and OTDA regulations., • Generate weekly, monthly, quarterly, and annual progress reports., • Consult with other agencies and individuals regarding resident records, rights, and responsibilities., • Ensure Chart Compliance according to OTDA and DHS standards, including conducting monthly chart audits., • Collaborate closely with housing specialists and employment services staff to assess client readiness for housing and/or employment., • Organize and facilitate community outreach and related activities., • Act as a liaison and representative for community interactions as required. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service supervisory experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service supervisory experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service supervisory experience., • Flexibility to work some evenings and occasional weekends as necessary., • Exceptional demonstrated writing proficiency., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development., • Proficient in MS Word, Excel, and database management., • Familiarity with community resources., • Knowledgeable in DHS/OTDA social service documentation policies and procedures., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness., • Familiarity with community health services, social service support agencies, and networks., • Ability to remain composed in crisis situations., • Proven supervisory experience with a team-oriented approach., • Demonstrated ability to collaborate effectively with diverse groups., • Proven aptitude for managing multiple tasks efficiently under pressure., • Strong organizational skills, keen attention to detail, and efficient time management., • Exhibits maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Job Title: Operations Manager Status: Full-time, Sat - Sun 9am- 5pm. Monday, Tuesday and Wednesday 3pm-11pm. FLSA Classification: Exempt Job Location: Far Rockaway, Queens Reports to: Director of Program Operations Salary Range: $65,000 – $70,000 Position Type: This is a full-time position. The exact schedule will be determined by the needs of the shelter. Lantern staff may be asked to alter their work schedule depending on the operational needs of the site. Objective: Lantern Community Services is seeking an Operations Manager for our Men’s Mental Health Homeless Shelter, Laurel Hall. Our facilities provide structured, therapeutic, safe, and substance-free environments for homeless individuals. The Operations Manager plays a critical role in ensuring the cleanliness, safety, and operational efficiency of the shelter facility. The Operations Manager oversees all maintenance, custodial, and facilities support functions to maintain a safe and hospitable environment for clients and staff. This includes direct involvement in day-to-day maintenance tasks, team coordination, and compliance with safety and regulatory requirements. Essential Functions: • Perform and oversee daily cleaning of common areas, restrooms, hallways, stairwells, and building exteriors., • Floor care (sweeping, mopping, scrubbing, waxing, buffing) and surface sanitation according to shelter protocols., • Conduct minor repairs, painting, patching, and general upkeep of facility interiors and exteriors., • Assist with moving furniture, supplies, and client belongings; support intake and client discharge as needed., • Maintain exterior grounds (snow/ice removal, trash collection, landscaping, storm. etc.)., • Ensure proper disposal of trash and recyclables in accordance with health and safety standards., • Identify, document, and report all maintenance issues through established work order systems., • Respond promptly to emergency facility needs or weather-related incidents., • Replace and repair minor plumbing, electrical, lighting, and hardware components., • Maintain inventory and restock hygiene and cleaning supplies as needed., • Follow all safety protocols, including the use of protective equipment and posting of appropriate signage., • Maintain professional boundaries and uphold client confidentiality., • Comply with all federal, state, city, and agency-level regulations, including HIPAA and OSHA requirements., • May be required to respond to emergency facility issues outside of scheduled hours., • Other duties as assigned. Required Education and Experience: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or equivalent required., • Minimum of 3–5 years of DHS Shelter Operations experience., • Minimum of 3 years of experience in a supervisory or leadership role., • Demonstrated experience in facilities management, maintenance, or custodial services, preferably in a residential or shelter setting., • Ability to follow written and verbal instructions, complete work orders, and document maintenance activities., • Must be able to lift and carry items, perform physical labor, and operate basic tools and cleaning equipment., • Flexibility to work various shifts, including weekends, evenings, and holidays as needed., • Strong organizational skills, and attention to detail. Preferred Qualifications: • Bilingual (English/Spanish or other languages) a plus., • First Aid/CPR certification or willingness to obtain., • Certification in overdose prevention or willingness to obtain., • Basic knowledge of plumbing, electrical, HVAC, and carpentry preferred. Work Environment: This job operates in a homeless shelter and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and will need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to cleaning chemicals, outdoor weather, and various maintenance environments. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.