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Job Description Objective: Epic Center is looking to hire one Part-Time Facility Manager for our upcoming 2025-2026 late-Fall, Winter, and Spring seasons. Phone interview screenings will be conducted in the first two weeks of October 2025; in-person interviews with the General Manager and Facility Owner will be conducted in the remaining weeks of October. Paid training is anticipated to start in October; regular shifts will run between November 2025 and mid-May 2026. Qualified candidates will have previous management experience, a history of leading individuals in a coaching role, and/or relevant experience in a similar work environment. Sports Management and/or Business Management Majors are usually a good fit for this kind of position. Epic Center is looking to hire one (1) candidate; shifts below are listed as a range due to the weekly and seasonal changes in activities and operating hours: The desired employee would be expected to work Saturday mornings, for a range of 7am to 3pm, totaling 5-8 hours, as well as Sunday mornings, for a range of 7am to 3pm, totaling 5-8 hours, weekly between November 2025 and Mid-May 2026; off December 27th and 28th. Purpose of Manager: Supervise the staff and facility; professionally interact with all facility guests to create positive memories for everyone. Part-time managers may become full-time managers based on performance and as future availability permits. Once hired, part-time managers will have the ability to fill in for other employees on other days of the week, in the case of scheduling conflicts, and once deemed qualified for such shifts. Detailed Responsibilities and Necessary Skills: • Familiarize yourself with Epic Sports Center party package options, league/rental information and sales information; be able to professionally explain their costs to effectively make a sale., • Familiarize yourself with facility emergency exits, entrances, and maintenance tools in the facility; run the front desk with another Part-Time or Full-Time Manager. Be able to run the front desk alone in the case of emergencies or scheduling conflicts., • Handle the daily and/or seasonal facility maintenance duties such as cleaning bathrooms, sweeping floors, shoveling snow/salting sidewalks, fixing broken equipment, cleaning sports venues, cutting grass, painting, taking out garbage, cleaning up messes left by customers, etc., • Be able to stock pop and candy machines, move athletic equipment including soccer/hockey/field hockey goals as needed, often several times in one shift., • Help the staff prepare all assigned areas of the facility for any event, party, sports contest, rental, or when opening the facility., • Be able to accurately describe our hours of operation and which times we use to schedule parties and other events, as these change seasonally., • Maintain the facility so that all equipment shortages, equipment problems, and other issues are reported to management or resolved after opening or in a timely manner., • Time Keep league games, collect referee fees, maintain league statistics to cover for timekeepers or give them a break. Maintain Player Registration Records and League Documentation as needed. Be responsible for rescheduling League Games, League Referees, and staff members during your shift., • Enforce facility policies regarding Player Registrations and collect league/rental fees in a timely matter., • Assist in running sports-themed birthday parties and other Special Events as needed; provide support for Party Coaches and assist cleaning, closing venues, or setting up equipment., • Welcome guests at the counter and offer to answer any questions; run the front counter during normal hours of operation., • Assist in taking pictures and video of day-to-day activities to post on social media for promotional purposes. Give upper management ideas on pertinent future social media ideas., • Maintain positive and professional relations with vendors, coaches, referees, and other independent contractors that assist Epic Center with their services., • Answer the phone with a smile in your voice. Go the extra mile to exceed expectations with excellence in customer service, even by calling customers by name., • Document any misconduct of patrons and/or employees to management. This includes but is not limited to damage to property, stealing, or alcohol/drug use. Document injuries, and review injury reports written up by timekeepers as needed; document player and coach misconduct as needed., • Familiarize yourself with facility emergency procedures. Be able to think on your feet and handle situations in a confident, controlled, and professional manner., • Possess extraordinary skills in public speaking to a group; possess extraordinary professionalism and patience handling incoming or outgoing phone calls. Be able to give facility tours and provide accurate information regarding pricing, availability, and facility history., • Be extremely well organized, be willing to multitask, and be a "team player" in running the facility with the other Managers and staff., • Learn our Sports Scheduling System Software and perform routine administrative duties at the front desk., • Ensure you are complying with recommended “best-practice” standards of conduct. Education and Work Experience Requirements: High School and College Degree with at least a 3.0 GPA overall. Degree in Business Administration and/or Sports Management is preferred. Management/Assistant Management experience is preferred. Position Reports To: Epic Sports and Fun Center General Manager Epic Sports and Fun Center Assistant General Manager Please send your resume, cover letter, and three (3) references to: Attn: Hiring Manager Epic Center Inc. 2793 Wehrle Drive Williamsville, NY 14221 OR Email us at Website: Part Time Pay: Starting at $19.50 per hour, salary re-evaluation after 60 days, 40% Commission on New Advertising Sales (Advertising Banners, League Sponsorships, etc.) Company Description