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Close More Deals | Earn More Money | $125,000 - $250,000 Annually Are you looking for a proven sales process, career growth, and unlimited earning potential? At Erie Home, a leading provider of residential roofing solutions, we set you up for success – pre-qualified leads, paid training, and control of your income. We’re hiring Sales Representatives to help strengthen communities by safeguarding homes with expert solutions. With over 100 locations and $600M+ in annual revenue, our organic, rapid growth creates a fast track to management, with 98% of our sales leadership promoted from within! Take advantage of nationwide opportunities for career advancement! Why Join Erie Home? • Uncapped Commissions with Weekly Pay: earn an average of $2,500 per sale, paid before installation, plus monthly bonuses, • Proven Earnings: Our successful sales representatives earn between $125,000 - $250,000+ per year, • $3,000 Quick Start paid during early intervals as you build success, • Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions, • W-2 Employee Benefits: medical, dental, vision, life insurance, & 401k with company match, • Exclusive Military Benefits: tenure-based bonuses & annual retreat, • Training Provided: continuous development & real career advancement Day in the Life as a Sales Representative: • Start your day with a team meeting to strategize & prepare, • Attend pre-confirmed appointments starting between 1 pm and 7:30 pm, • Conduct in-home sales presentations & product demos, • Use innovative software for precise measurements, • Assess damage through ladder or attic inspections – no need to get on the roof!, • No sales or construction experience needed – we provide full training!, • Midday, evening, & weekend availability, • Valid driver’s license, reliable transportation with auto insurance, and the ability to travel to and from in-home appointments. Join a Fast-Growing, Industry-Leading Team! Erie Home has been a leader in residential roofing solutions for decades, offering the best-in-class, high-demand products that practically sell themselves. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else. Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list, we’re expanding nationwide and looking for top sales talent to join us. Ready to sell a product homeowners want from a company that values leadership, growth, and connection? Apply today and help us make every home an Erie Home! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually Are you looking for a proven sales process, career growth, and unlimited earning potential? At Erie Home, a leading provider of residential roofing solutions, we set you up for success – pre-qualified leads, paid training, and control of your income. We’re hiring Sales Representatives to help strengthen communities by safeguarding homes with expert solutions. With over 100 locations and $600M+ in annual revenue, our organic, rapid growth creates a fast track to management, with 98% of our sales leadership promoted from within! Take advantage of nationwide opportunities for career advancement! Why Join Erie Home? • Uncapped Commissions with Weekly Pay: earn an average of $2,500 per sale, paid before installation, plus monthly bonuses, • Proven Earnings: Our successful sales representatives earn between $125,000 - $250,000+ per year, • $3,000 Quick Start paid during early intervals as you build success, • Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions, • W-2 Employee Benefits: medical, dental, vision, life insurance, & 401k with company match, • Exclusive Military Benefits: tenure-based bonuses & annual retreat, • Training Provided: continuous development & real career advancement Day in the Life as a Sales Representative: • Start your day with a team meeting to strategize & prepare, • Attend pre-confirmed appointments starting between 1 pm and 7:30 pm, • Conduct in-home sales presentations & product demos, • Use innovative software for precise measurements, • Assess damage through ladder or attic inspections – no need to get on the roof!, • No sales or construction experience needed – we provide full training!, • Midday, evening, & weekend availability, • Valid driver’s license, reliable transportation with auto insurance, and the ability to travel to and from in-home appointments. Join a Fast-Growing, Industry-Leading Team! Erie Home has been a leader in residential roofing solutions for decades, offering the best-in-class, high-demand products that practically sell themselves. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else. Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list, we’re expanding nationwide and looking for top sales talent to join us. Ready to sell a product homeowners want from a company that values leadership, growth, and connection? Apply today and help us make every home an Erie Home! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually Are you looking for a proven sales process, career growth, and unlimited earning potential? At Erie Home, a leading provider of residential roofing solutions, we set you up for success – pre-qualified leads, paid training, and control of your income. We’re hiring Sales Representatives to help strengthen communities by safeguarding homes with expert solutions. With over 100 locations and $600M+ in annual revenue, our organic, rapid growth creates a fast track to management, with 98% of our sales leadership promoted from within! Take advantage of nationwide opportunities for career advancement! Why Join Erie Home? • Uncapped Commissions with Weekly Pay: earn an average of $2,500 per sale, paid before installation, plus monthly bonuses, • Proven Earnings: Our successful sales representatives earn between $125,000 - $250,000+ per year, • $3,000 Quick Start paid during early intervals as you build success, • Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions, • W-2 Employee Benefits: medical, dental, vision, life insurance, & 401k with company match, • Exclusive Military Benefits: tenure-based bonuses & annual retreat, • Training Provided: continuous development & real career advancement Day in the Life as a Sales Representative: • Start your day with a team meeting to strategize & prepare, • Attend pre-confirmed appointments starting between 1 pm and 7:30 pm, • Conduct in-home sales presentations & product demos, • Use innovative software for precise measurements, • Assess damage through ladder or attic inspections – no need to get on the roof!, • No sales or construction experience needed – we provide full training!, • Midday, evening, & weekend availability, • Valid driver’s license, reliable transportation with auto insurance, and the ability to travel to and from in-home appointments. Join a Fast-Growing, Industry-Leading Team! Erie Home has been a leader in residential roofing solutions for decades, offering the best-in-class, high-demand products that practically sell themselves. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else. Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list, we’re expanding nationwide and looking for top sales talent to join us. Ready to sell a product homeowners want from a company that values leadership, growth, and connection? Apply today and help us make every home an Erie Home! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually Are you looking for a proven sales process, career growth, and unlimited earning potential? At Erie Home, a leading provider of residential roofing solutions, we set you up for success – pre-qualified leads, paid training, and control of your income. We’re hiring Sales Representatives to help strengthen communities by safeguarding homes with expert solutions. With over 100 locations and $600M+ in annual revenue, our organic, rapid growth creates a fast track to management, with 98% of our sales leadership promoted from within! Take advantage of nationwide opportunities for career advancement! Why Join Erie Home? • Uncapped Commissions with Weekly Pay: earn an average of $2,500 per sale, paid before installation, plus monthly bonuses, • Proven Earnings: Our successful sales representatives earn between $125,000 - $250,000+ per year, • $3,000 Quick Start paid during early intervals as you build success, • Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions, • W-2 Employee Benefits: medical, dental, vision, life insurance, & 401k with company match, • Exclusive Military Benefits: tenure-based bonuses & annual retreat, • Training Provided: continuous development & real career advancement Day in the Life as a Sales Representative: • Start your day with a team meeting to strategize & prepare, • Attend pre-confirmed appointments starting between 1 pm and 7:30 pm, • Conduct in-home sales presentations & product demos, • Use innovative software for precise measurements, • Assess damage through ladder or attic inspections – no need to get on the roof!, • No sales or construction experience needed – we provide full training!, • Midday, evening, & weekend availability, • Valid driver’s license, reliable transportation with auto insurance, and the ability to travel to and from in-home appointments. Join a Fast-Growing, Industry-Leading Team! Erie Home has been a leader in residential roofing solutions for decades, offering the best-in-class, high-demand products that practically sell themselves. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else. Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list, we’re expanding nationwide and looking for top sales talent to join us. Ready to sell a product homeowners want from a company that values leadership, growth, and connection? Apply today and help us make every home an Erie Home! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually Are you looking for a proven sales process, career growth, and unlimited earning potential? At Erie Home, a leading provider of residential roofing solutions, we set you up for success – pre-qualified leads, paid training, and control of your income. We’re hiring Sales Representatives to help strengthen communities by safeguarding homes with expert solutions. With over 100 locations and $600M+ in annual revenue, our organic, rapid growth creates a fast track to management, with 98% of our sales leadership promoted from within! Take advantage of nationwide opportunities for career advancement! Why Join Erie Home? • Uncapped Commissions with Weekly Pay: earn an average of $2,500 per sale, paid before installation, plus monthly bonuses, • Proven Earnings: Our successful sales representatives earn between $125,000 - $250,000+ per year, • $3,000 Quick Start paid during early intervals as you build success, • Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions, • W-2 Employee Benefits: medical, dental, vision, life insurance, & 401k with company match, • Exclusive Military Benefits: tenure-based bonuses & annual retreat, • Training Provided: continuous development & real career advancement Day in the Life as a Sales Representative: • Start your day with a team meeting to strategize & prepare, • Attend pre-confirmed appointments starting between 1 pm and 7:30 pm, • Conduct in-home sales presentations & product demos, • Use innovative software for precise measurements, • Assess damage through ladder or attic inspections – no need to get on the roof!, • No sales or construction experience needed – we provide full training!, • Midday, evening, & weekend availability, • Valid driver’s license, reliable transportation with auto insurance, and the ability to travel to and from in-home appointments. Join a Fast-Growing, Industry-Leading Team! Erie Home has been a leader in residential roofing solutions for decades, offering the best-in-class, high-demand products that practically sell themselves. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else. Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list, we’re expanding nationwide and looking for top sales talent to join us. Ready to sell a product homeowners want from a company that values leadership, growth, and connection? Apply today and help us make every home an Erie Home! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually Are you looking for a proven sales process, career growth, and unlimited earning potential? At Erie Home, a leading provider of residential roofing solutions, we set you up for success – pre-qualified leads, paid training, and control of your income. We’re hiring Sales Representatives to help strengthen communities by safeguarding homes with expert solutions. With over 100 locations and $600M+ in annual revenue, our organic, rapid growth creates a fast track to management, with 98% of our sales leadership promoted from within! Take advantage of nationwide opportunities for career advancement! Why Join Erie Home? • Uncapped Commissions with Weekly Pay: earn an average of $2,500 per sale, paid before installation, plus monthly bonuses, • Proven Earnings: Our successful sales representatives earn between $125,000 - $250,000+ per year, • $3,000 Quick Start paid during early intervals as you build success, • Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions, • W-2 Employee Benefits: medical, dental, vision, life insurance, & 401k with company match, • Exclusive Military Benefits: tenure-based bonuses & annual retreat, • Training Provided: continuous development & real career advancement Day in the Life as a Sales Representative: • Start your day with a team meeting to strategize & prepare, • Attend pre-confirmed appointments starting between 1 pm and 7:30 pm, • Conduct in-home sales presentations & product demos, • Use innovative software for precise measurements, • Assess damage through ladder or attic inspections – no need to get on the roof!, • No sales or construction experience needed – we provide full training!, • Midday, evening, & weekend availability, • Valid driver’s license, reliable transportation with auto insurance, and the ability to travel to and from in-home appointments. Join a Fast-Growing, Industry-Leading Team! Erie Home has been a leader in residential roofing solutions for decades, offering the best-in-class, high-demand products that practically sell themselves. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else. Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list, we’re expanding nationwide and looking for top sales talent to join us. Ready to sell a product homeowners want from a company that values leadership, growth, and connection? Apply today and help us make every home an Erie Home! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually Are you looking for a proven sales process, career growth, and unlimited earning potential? At Erie Home, a leading provider of residential roofing solutions, we set you up for success – pre-qualified leads, paid training, and control of your income. We’re hiring Sales Representatives to help strengthen communities by safeguarding homes with expert solutions. With over 100 locations and $600M+ in annual revenue, our organic, rapid growth creates a fast track to management, with 98% of our sales leadership promoted from within! Take advantage of nationwide opportunities for career advancement! Why Join Erie Home? • Uncapped Commissions with Weekly Pay: earn an average of $2,500 per sale, paid before installation, plus monthly bonuses, • Proven Earnings: Our successful sales representatives earn between $125,000 - $250,000+ per year, • $3,000 Quick Start paid during early intervals as you build success, • Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions, • W-2 Employee Benefits: medical, dental, vision, life insurance, & 401k with company match, • Exclusive Military Benefits: tenure-based bonuses & annual retreat, • Training Provided: continuous development & real career advancement Day in the Life as a Sales Representative: • Start your day with a team meeting to strategize & prepare, • Attend pre-confirmed appointments starting between 1 pm and 7:30 pm, • Conduct in-home sales presentations & product demos, • Use innovative software for precise measurements, • Assess damage through ladder or attic inspections – no need to get on the roof!, • No sales or construction experience needed – we provide full training!, • Midday, evening, & weekend availability, • Valid driver’s license, reliable transportation with auto insurance, and the ability to travel to and from in-home appointments. Join a Fast-Growing, Industry-Leading Team! Erie Home has been a leader in residential roofing solutions for decades, offering the best-in-class, high-demand products that practically sell themselves. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else. Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list, we’re expanding nationwide and looking for top sales talent to join us. Ready to sell a product homeowners want from a company that values leadership, growth, and connection? Apply today and help us make every home an Erie Home! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.

Only on W2 - No C2C Contract Duration: 12 Months Contract Location: Rochester, NY Requirement: • Role is onsite 5 days a week., • Support will be both in person, as well as phone calls., • Must possess accountability, excellent computer skills (Microsoft Suite), Medical records and front office experience., • With general supervision, ensure accurate, timely, and efficient customer support., • Prescriptions, Plans, Products, Services, and Procedures, • Online purchasing & e-Commerce knowledge, • Internet knowledge, • Payment processing/payment collections, • Eligibility verification Order Status, Shipping Status, and Stock Availability, • Accurate completion of necessary documentation, letters, and forms processing, • Quality Assurance testing for company software, • Research and resolve issues/complaints and determine appropriate resolution(s), • Solve problems and assist with issues that may not fit the "cookie-cutter” solution, • Effectively educate and influence customers and prospective customers on the value and benefits that the company offers through its products, services, and solutions, • Identify customer trends and communicate to appropriate business partners, leaders, and divisions; suggest necessary corrections, changes, or solutions; appropriately elevate situations that could have organization-wide impacts, • Effectively maintain specific line of business, • Customer Service standards and support level standards, • Remain current on all changes to Customer Service policy, procedures, and product/services/solutions information to respond to customer inquiries accurately and consistently, • Contingent on the LOB, may require attendance at benefit fairs, open enrolment meetings, and client meetings to provide information to attendees; available for occasional overnight travel, • Contingent on the LOB, may support Sales Representatives for any inquiry related to their customer orders, • Contingent on the LOB, may be the first point of contact for Sales Representatives, not related to customer orders Typically has the following skills or abilities: • One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, manufacturing, software, telecommunications, retail, or eyewear industries, • Available to work any shift, including weekends, holidays, and/or overnight, • Demonstrated internet knowledge and understanding of basic internet browser settings, • Demonstrated ability to work with multiple software programs, simultaneously, • Working knowledge of MS Office package, • Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries, • Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made, • Excellent interpersonal and rapport-building skills, • Ability to ask appropriate and relevant questions to identify customer needs, • Proven problem-solving, negotiations, and decision-making skills, • Ability to use appropriate discretion and judgment in applying customer/call handling guidelines, • Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment

Job Locations US-NY-Rochester ID 2026-6247 Category Sales Type Full-Time (FT) Milton Rents is seeking a Building Materials Manager to join our growing team. The Building Materials Manager provides comprehensive support to Inside and Outside Sales Teams, prepares accurate estimates and quotes for upcoming and active projects, and ensures all branches have the resources needed to effectively promote and sell products. This role works directly with contractors, vendor representatives, and internal staff to deliver timely information, product guidance, and high-quality customer service. The position also coordinates training to strengthen product knowledge and sales performance across the organization. Benefits Include: Paid Time Off + 8 company paid holidays • Medical, Dental and Vision insurance options for Employee and Family, • Disability & Life Insurance Packages, • Competitive Retirement Plan, • Tuition Reimbursement - available to FT employees with 1 year+ of service, • Additional supplemental offerings and discount programs, • Employee Referral Program Pay Range: $75,000 - $105,000. This is a salaried position with bonus potential. • Support Inside Sales Representatives, Outside Sales Representatives, and branch personnel with product information, pricing, availability, and assistance with customer inquiries., • Assist sales teams in identifying appropriate products and solutions to meet customer needs., • Serve as a communication link between sales, estimating, vendors, and customers to ensure smooth project progression., • Prepare accurate estimates and bid packages for upcoming and current projects based on plans, specifications, and vendor information., • Review project requirements and ensure all bids are complete, competitive, and aligned with customer expectations., • Track bid deadlines, maintain bid documentation, and follow up on outstanding proposals., • Work directly with contractors, builders, and homeowners to recommend appropriate products and provide technical guidance., • Assist customers in selecting materials that meet project requirements, budget, and performance expectations., • Maintain strong relationships with vendor representatives to stay informed on product updates and availability., • Coordinate training sessions for the Inside and Outside Sales Teams to enhance product knowledge and selling skills., • Schedule vendor-led product demonstrations and technical training., • Conduct independent research to stay current on product lines, industry trends, and new technologies., • Ensure all branches are supplied with up-to-date literature, color charts, samples, brochures, and other sales tools., • Organize and distribute new materials as product lines change or expand., • Maintain an organized library of product resources accessible to staff and customers., • Collaborate with vendor representatives to gather accurate product data, pricing updates, and technical support., • Conduct research to verify product specifications, installation requirements, and compatibility for customer projects., • Communicate relevant vendor updates to sales teams to ensure alignment across branches., • Visit job sites and customer offices with Outside Sales Representatives to promote building material sales., • Must be able to work in a dynamic, fast-paced environment., • Comprehensive knowledge of Building Materials and related products., • Excellent communication skills and excellent customer service., • Ability to effectively lead, influence and communicate with others both internally and externally., • Must be proficient in the use of a computer and related software (Word, Excel, etc.)., • Valid driver's license with clean driving record., • Must have strong problem-solving skills and be detailed oriented with a high level of accuracy., • Able to perform duties with a sense of urgency, exceeding customer expectations., • Excellent organizational skills. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton Rents or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton Rents is a Drug-Free workplace.

Job DescriptionWe offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: • Flexible hours, • Great pay, • Valuable work experience, • Increased social opportunities, • Future references/referralsRequirements:, • Excellent interpersonal, communication, and organizational skills, • Strong customer service mindset with the ability to meet performance goals, • Must pass background examinations (included with training), • High school diploma or GED preferred, • Some college coursework highly preferred, • Minimum of one year of customer service and/or administrative office experience required, • Intermediate computer skills preferred (Word, Excel, and other software systems) required, • Ability to multitask, stay organized, and work in a fast-paced call environmentJob Title: Customer Service Representative Reports to: Managers FLSA Status: Non-Exempt Summary: We are seeking a friendly, motivated, and results-driven Customer Service Representative to join our team. This role operates in a call-center environment and plays a key part in helping families enroll their children in swim lessons. The ideal candidate is comfortable on the phone, enjoys helping others, and can consistently meet performance metrics related to calls, customer experience, and enrollments. Duties and Responsibilities: 1. Answer incoming phone calls promptly and professionally; screen, direct, and respond to inquiries, 2. Make outbound calls to prospective and current members regarding swim lessons, scheduling, and account follow-ups, 3. Process student registrations using effective sales and customer service techniques, 4. Meet and maintain assigned performance metrics (call volume, conversions, follow-ups, etc.), 5. Check and respond to voicemail and email correspondence in a timely manner, 6. Make collection calls to resolve open account balances, 7. Schedule birthday and pool parties, 8. Resolve customer questions and concerns with a calm, professional, and solution-focused approach, 9. Maintain accurate records using internal systems

Job DescriptionAt Power-Flo Technologies, you’ll be part of a team that supports the electrical, industrial, mechanical, and automation industries with trusted products and real-world solutions. What sets us apart is our people-first, collaborative culture—where technical expertise and teamwork come together to meet the unique needs of our customers. As the Outbound Sales Representative, you will work closely with the sales and leadership teams to nurture sales leads and set up appointments. Monday - Friday. Open to part-time and full-time schedules between the hours of 7 AM - 5 PM. Salary Range: $19/hour + bonus potential Competitive Benefits Package • Health insurance (medical, dental, vision), • EAP, • PTO program and paid holidays, • 401K, • Company provided life insurance (after 1 year of employment) Outbound Sales Representative Duties and Responsibilities: • Make outbound cold calls and emails to potential customers to pitch our products and services, • Field inbound calls from prospective customers answering any questions, • Gain product and service knowledge and stay up to date with our offers, • Research potential customers, • Vet potential customers through a sales funnel, • Track the contact list and maintain customer records, • Take detailed call notes and record feedback, • Follow sales scripts, • Meet or exceed sales goals Outbound Sales Representative Knowledge, Skills, and Ability: • Experience in outbound sales, • Cold calling and/or call center skills, • Strong verbal and written communication skills and attention to detail required, • Strong customer service skills including phone etiquette, active listening, persuasiveness, and determination, • Persistent and results oriented, • Eager to gain product knowledge, • Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse, and growth-oriented environment, • Ability to work under tight deadlines, • Works well independently, • Working knowledge of MS-Office Suite including MS-Word and MS-Excel, • Ability to learn and adapt to proprietary software applications, • A driver's license is required to travel to trainings as needed, • Automation and industrial product knowledge a plus. About Us We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

Job DescriptionSalary: 60k - 90k DOE Position Summary The Inside Sales Representative is responsible for selling products and/or services within a retail environment, often engaging directly with customers who visit the store. This position will focus on building relationships with customers, understanding their needs, and guiding them through the sales process. Other key job functions include lead generation, CRM management, and meeting targeted sales goals. Essential Duties and Responsibilities Greets customers coming into the facility, listens/understands needs, and provides personalized recommendations to enhance their experience. Demonstrates an in-depth knowledge of products and services to effectively answer customer questions and showcase features. Processes sales transactions accurately and efficiently, including handling any customer concerns. Sources new sales opportunities through inbound lead follow-ups, outbound cold calls, and emails. Maintains accurate records of customer interactions and sales activities in a CRM system. Meets and exceeds sales targets by up-selling and cross-selling products. Builds and maintains working relationships with customers to understand their needs, provide tailored solutions and encourage repeat business. Demonstrates products and/or services, negotiates terms, and closes sales to meet or exceed targets. Collaborates with team members and channel partners to share insights, develop strategies and achieve sales goals. Remains up to date on industry trends, market condition and competitors' activities. Performs related duties as assigned. Skills and Experience Minimum of three years experience in sales, customer service, or related field. Previous experience in the automotive industry a plus. Familiarity with CRM software and sales tools. Strong communication and interpersonal skills to build relationships with customers. Persuasive and negotiation abilities to close deals effectively. Organizational skills to manage leads, follow-ups and sales pipelines. Adaptability and problem-solving skills to address customer needs. Education High School diploma or GED required. Bachelors degree in business administration or marketing preferred. Physical Demands While performing the duties of this job, the employee is regularly required to sit; use hands to operate a computer or other office equipment. The employee must occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. Schedule Monday through Friday Location In-Person. Henrietta, NY 14623.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: As an Enterprise Sales Development Representative, you’ll be at the forefront of Paylocity’s enterprise growth strategy—responsible for identifying, engaging, and qualifying executive-level decision-makers at large organizations. Your outreach will be value-driven, personalized, and insight-rich, designed to spark meaningful conversations and uncover real business challenges. You’ll work in close partnership with Enterprise Account Executives, collaborating on account strategy, aligning messaging to prospect needs, and jointly driving pipeline creation. Together, you’ll open doors to strategic opportunities and build the foundation for long-term client relationships. This role is a launchpad into a closing sales career, offering hands-on experience in enterprise sales motions, executive-level engagement, and cross-functional collaboration—all critical to advancing into roles like virtual sales, field sales, or current client consultants. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Targeted Prospecting: Identify and research enterprise accounts, key stakeholders (CHRO, CFO, CIO), and organizational initiatives to tailor outreach., • Executive Outreach: Engage senior-level decision-makers through personalized, multi-channel communication (phone, email, LinkedIn, video, etc.)., • Strategic Alignment: Collaborate closely with Enterprise AEs on account planning, outreach sequencing, and opportunity qualification., • Value-Based Messaging: Leverage insights into industry trends and business challenges to position Paylocity as a transformative solution., • Tech-Enabled Efficiency: Utilize enterprise sales tools (Salesloft, ZoomInfo, AI dialers, Salesforce, etc.) to streamline engagement and prioritize high-impact actions., • Account Intelligence: Surface insights on enterprise needs, timelines, and decision processes to improve targeting and conversion., • Data Discipline: Maintain accurate CRM records, track pipeline metrics, and continuously refine outreach strategies based on performance data., • Bachelor’s degree preferred; equivalent experience accepted (including 1+ years in B2B SDR or similar roles)., • Proven experience engaging enterprise buyers or working in long sales cycle environments is a strong plus., • Experience with enterprise sales tools (Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo) is preferred., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously., • Ability to remain in a stationary position for extended periods of time., • Ability to move around the office and interact with colleagues as needed., • Ability to operate standard office equipment, including computers, phones, printers, and copiers., • Ability to communicate effectively in person, via phone, and email., • Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages)., • Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources., • Ability to maintain focus and attention to detail for extended periods. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $45,000 to $55,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws Requirements:

Job DescriptionDescription: The Strategic Enterprise Representative is responsible for driving revenue growth by selling enterprise-level solutions to strategic named municipal and education accounts across the United States. This role requires a consultative sales approach, deep understanding of client challenges, and the ability to position innovative solutions including ICC Code products (Digital Codes Premium, Code Connect API), municipal codification products and services (Codification, eCode360, MapLink, Enhanced Graphics for Zoning), AEC pre-check solutions (Archistar), and ICC Community Development SaaS offerings (Laserfische, Municity). Strategic Enterprise Representative will be fluent in telling the ICC Innovation Story and will work to identify opportunities with prospects and either move them through the sales cycle or appropriately refer them to specialized Sales Team members for closing. Strategic Enterprise Representative will develop and manage a pipeline of high-value opportunities, engage senior decision-makers, and execute sales strategies in alignment with organizational goals. Success in this role requires exceptional relationship management skills, strong business acumen, and the ability to collaborate across internal teams to meet client needs and exceed revenue objectives. TERRITORY: NC, SC, FL, GA: Assigned named municipal accounts across U.S. regions over 50K population, all counties and education Essential Functions: • Enterprise Sales Execution – Identify, pursue, and close high-value opportunities with named enterprise accounts, achieving quarterly and annual sales targets., • Account Planning – Develop strategic account plans and maintain disciplined pipeline management with a minimum 3X coverage ratio against assigned goals., • Consultative Selling – Serve as a trusted advisor to C-level executives, department heads, and key stakeholders, delivering solutions that address complex organizational needs., • Cross-Functional Collaboration – Partner with Account Managers, Marketing, Operations, ICC Digital, ICC CD, and Product teams to develop proposals, campaigns, and tailored client solutions., • Market Awareness – Maintain knowledge of industry trends, client challenges, and competitive positioning to adjust sales strategies and uncover new opportunities., • Client Engagement – Represent the company at conferences, industry events, and client meetings to expand relationships and promote solutions., • Operational Excellence – Utilize CRM and sales tools for accurate forecasting, reporting, and account planning., • BS/BA degree or equivalent relevant experience., • Minimum 5 years of enterprise-level sales experience with proven success exceeding quotas, preferably within municipal software, SaaS, or public sector solutions., • Strong understanding of complex procurement processes and contract negotiations in the public sector., • Excellent communication, negotiation, and interpersonal skills with senior-level decision-makers., • Demonstrated ability to build and execute account-specific sales strategies., • Proficiency with Microsoft Office Suite, CRM platforms, and expense management tools., • Willingness to travel up to 50%., • Willingness to travel up to 50%., • Ability to sit for extended periods while working at a computer or desk, • Occasional standing, walking, and reaching to access files or office supplies, • Manual dexterity for typing, filing, and handling office equipment, • Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents), • Visual acuity to read printed and digital materials, • Auditory ability to communicate effectively in person and over the phone This description is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to change or add duties to this position as business needs require. International Code Council offers a competitive starting salary and comprehensive benefits package that includes paid vacation and sick time, health/dental/vision insurance, 401k with generous company match immediately vested, company paid basic life insurance, short-term and long-term disability coverage. Additional voluntary benefit offerings are available such as critical illness insurance, flexible spending accounts, and pet insurance.??? International Code Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, citizen status, religion, ancestry, national origin, age, disability, sex, marital status, military status, pregnancy, sexual orientation or any other basis prohibited by applicable federal, state or local employment laws or regulations in every location in which the company has facilities.

Job DescriptionSalary: $26.50 - $31.25 per hour Who we are Over600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owners mentality. We help businesses develop their Human Capital to get to the next level, stay compliant, andallocatetheir time,moneyand technology toward growth. Our HCM platform empowers more than100,000 clientsto build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department. This is a hybrid role based at our Rochester, NY location. How you will contribute OurHCM Sales Associateis responsible forbuilding andmaintainingbusiness relationships with new clients. The HCM Sales Associate works to generate revenue opportunities for the companys platform of Human Capital Management solutions as an outbound sales representative. • Identifyand develop new prospects through working curated lists, self-generated opportunities, and business development sales activities., • Develop andmaintainrelationships with referral sources suchasCPAs, Banks, Financial Advisors, and Insurance Brokers as referral partners to further penetrate the market, build yourbrand,and obtain quota., • Become a master of Asures online Demo toutilizeas a walk-through tool while prospecting., • Utilize and become an expert in our sales tools such as Salesforce, HubSpot/Pardot, Sales Loft/Outreach, Gong.io, LinkedInNavigator., • Develop and manage an overflowing sales funnel of new opportunities toattainand exceed assigned monthly, quarterly, and annual sales quota., • Leverages Salesforce CRM to report on and manage all sales and client services related activities. Qualifications • Bachelors Degree preferred., • 5 years experience in a quota-driven sales environment., • Experience selling a SaaS solution preferred but not required., • Strong organizational skills and the ability to multi-task in a fast-paced environment., • Experience managing multiple sales engagements effectively., • Proven relationship building and client service skills., • Proactive, results oriented, and team-oriented approach to sales., • Demonstrates an ambitious, positive mindset with self-motivation to surpass performance goals, grow earnings, and progress professionally., • Experience with Salesforce.com and other virtual selling tools such as GoToMeeting, Teams or other comparable tools is preferred. Compensation The basehourlyrange for this position is$26.50 - $31.25, based on relevant experience, skills, and industry knowledge. The compensation package also includes an uncapped commission structure.Asure Software offers a variety of employee benefits. Salary information isdeterminedby market location and is providedin accordance withstate and local pay-transparency laws. Applicants should apply via. Benefits • Medical, Dental, Vision, HSA, FSA- All effective on day 1!, • Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability, • 401K Program with 3% safe harbor contribution, • Employee Stock Purchase Program, • Fitness Reimbursement Program, • Self-Managed PTO Our Mission To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. • Helping customers grow by getting the most from their human capital., • Helping our employees grow personally and professionally., • Growing relationships in ourcommunities thatinspiregoodness., • Grow shareholder value. Our Vision Be the most trusted Human Capital Management resource to entrepreneurs everywhere. Our Values Reflect who we are and what we stand for as a company. • Embrace Change, • Lead with Integrity, • Own the Outcome, • DeliverAwesome, • Bea Good Human We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. NO AGENCIES PLEASE Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asures mailing address, faxmachineor email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction. Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You’ll Make an Impact • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings, • Conduct consultative needs analyses to tailor product recommendations for each prospective customer, • Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions, • Complete all required sales documentation accurately, including dispositioning, order entry and reporting, • Participate actively in sales meetings and training sessions to support team goals and professional development, • Achieve monthly sales targets across high-speed data, mobile, landline phone and video services, • Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather, • Minimal time in an office environment, • Exposure to moderate noise levels What You’ll Bring to Spectrum Required Qualifications Education • Ability to read, write, speak and understand English language, • Engaging interpersonal skills, • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services, • A passion to succeed and strong personal drive to sell to prospective customers, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities, • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices), • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact, • Ability to work independently with little or no supervision Experience • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, • Travel door to door for extensive periods through local communities, • Able to lift and transport 10-20 pounds #ZRSM2 #LI-TS1 SDT212 2026-72053 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $65,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. What You’ll Bring to Spectrum Required Qualifications Education • Ability to read, write, speak and understand English language, • Engaging interpersonal skills, • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services, • A passion to succeed and strong personal drive to sell to prospective customers, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities, • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices), • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact, • Ability to work independently with little or no supervision Experience • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, • Travel door to door for extensive periods through local communities, • Able to lift and transport 10-20 pounds #ZRSM2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job Description Job Summary: Support Sales (a.k.a. Business Development) team on new RFQ opportunities. Is also responsible for preparing quotes when requested, for existing customer base. Essential Duties and Responsibilities: • Participate in weekly Sales staff meetings., • Work directly with people of all levels both internally and externally to gather information for quotes., • Review pricing for existing programs and requote as needed. Review all components of the manufacturing process and alert management team of concerns., • Be responsive to customer needs and follow through on all aspects of customer requests, both written and verbal., • Process quotes from Program Management overflow., • When requested, may work on special projects and various related assignments., • Perform other related duties and assignments as required. Education, Skills and Experience: • Bachelors degree in Business/Technical or equivalent in education and experience., • Excellent written communication skills., • Must be a proficient communicator and listener., • Need to have excellent relationship-building skills., • Good oral and written communication skills., • Strong organization skills., • Must be familiar with computers and computer software., • Work independently with minimal supervision.

Job DescriptionDescription: Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Position Overview: The Director, CPA Field role is a second-line sales leader responsible for driving sustained revenue growth by leading, coaching, and developing front-line sales managers and their teams within an assigned region or vertical. This role owns sales execution at scale, translating corporate strategy into actionable plans, building leadership capability, and ensuring consistent performance across multiple sales teams. This position requires a proven B2B sales leader with strong business acumen, deep people leadership experience, and a track record of developing high-performing sales organizations. This role operates as a strategic partner to senior leadership while remaining closely connected to the field. Reports To: Regional Vice President of Sales Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Leadership & Organizational Management · Lead, coach, and develop Sales Managers, ensuring consistent execution of sales strategy and leadership standards across teams. · Establish clear expectations for manager effectiveness, including coaching quality, pipeline discipline, forecasting accuracy, and talent development. · Drive leadership capability by mentoring managers on performance management, coaching methodologies, and employee engagement. · Own succession planning and talent readiness for the sales organization; identify high-potential talent and develop future leaders. · Partner with Sales Enablement and HR to ensure consistent onboarding, training, and leadership development programs. · Reinforce and scale the Paylocity sales process through manager accountability and inspection rhythms. · Lead organizational change initiatives, ensuring adoption of new tools, processes, and go-to-market strategies. Sales Strategy, Planning & Execution · Translate company revenue goals into regional and team-level operating plans. · Own execution of sales strategy across multiple teams to achieve revenue, growth, and retention targets. · Partner with senior leadership to define territory design, coverage models, and capacity planning. · Ensure strong pipeline health and conversion performance through manager-led inspection and coaching. · Drive consistent deal strategy and pricing discipline on large, complex, or strategic opportunities. · Identify systemic performance gaps and implement scalable solutions to improve productivity and results. Revenue Forecasting & Business Management · Own regional/vertical forecasting accuracy and pipeline governance. · Analyze sales performance trends, leading indicators, and market dynamics to inform business decisions. · Conduct regular business reviews with Sales Managers focused on results, risks, and corrective actions. · Provide clear, data-driven updates to senior leadership on performance, risks, and growth opportunities. · Ensure alignment between bookings, revenue, and customer outcomes. Customer & Market Leadership · Serve as executive sponsor for key accounts and strategic opportunities. · Act as an escalation point for complex customer situations, ensuring alignment between sales, customer success, and product teams. · Promote a customer-centric, value-based selling culture across the organization. · Stay informed on industry trends, competitor positioning, and evolving customer needs to inform sales strategy. Cross-Functional Partnership · Partner closely with Marketing, Product, Customer Success, Finance, and HR to align sales execution with broader business objectives. · Provide structured feedback on product gaps, competitive insights, and customer experience trends. · Influence go-to-market planning, campaign strategy, and enablement priorities. Talent Acquisition, Performance & Culture · Partner with Talent Acquisition to hire and onboard high-caliber sales managers and sellers. · Set and reinforce performance standards and accountability across teams. · Lead performance calibration, compensation understanding, and incentive effectiveness discussions. · Foster an inclusive, high-performance culture grounded in transparency, ownership, and continuous improvement. Education and Experience · Bachelor’s degree in Business, Marketing, or a related field preferred. · 7+ years of progressive experience in B2B sales or business operations. · 3+ years of experience leading sales leaders (manager-of-managers experience strongly preferred). · Experience managing HCM Account Executives and selling into large, complex organizations. · Demonstrated success driving revenue through multiple teams and leaders. · Strong understanding of payroll, HR, time and attendance, and HCM solutions. · Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and sales analytics. · Proven ability to lead in a fast-paced, evolving, and virtual environment. · Willingness and ability to travel as needed. Physical Requirements • Ability to sit, stand, and move throughout the workday, • Ability to travel to customer and internal meetings, • Manual dexterity to operate computer equipment, • Sensory ability to see, hear, and communicate effectively, • Mental focus required for analysis, planning, and decision-making We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $130,000 - $170,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws Requirements:

Job DescriptionDescription: Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Position Overview: The Director of Growth Outbound Sales is a strategic, senior leadership role responsible for leading a team of Managers and ensuring the overall performance, development, and growth of the Outbound sales organization. This role is accountable for driving scalable revenue growth, shaping sales strategy, building future leaders, and aligning the organization to company-wide goals. The Director ensures operational excellence, optimizes sales processes, drives cross-functional collaboration, and serves as a key voice in organizational planning and execution. Success requires strong executive presence, proven experience leading leaders, deep B2B sales expertise, the ability to influence at all levels, and a passion for building high-performing teams. Reports To: Regional Vice President of Sales Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strategic Leadership & Organizational Direction · Develop and execute the overarching sales strategy in alignment with company revenue goals and market opportunities. · Define annual and long-term sales plans, including territory strategy, segmentation, and resource allocation. · Translate company objectives into actionable goals for Sales Managers and their teams. · Identify market shifts, competitive pressures, and emerging trends to ensure the sales org remains adaptable and competitive. · Partner with executive leadership to influence broader commercial strategy and business planning. Leadership of Leaders · Lead, mentor, and coach Inside Sales Managers, building a strong bench of future leaders. · Set clear performance expectations for managers and establish consistent leadership standards across the organization. · Conduct regular leadership 1:1s focused on coaching, change management, and team performance. · Provide guidance to managers on developing their sales teams, improving performance, and delivering exceptional client experiences. · Create a high-accountability, high-engagement culture across the Inside Sales organization. Sales Performance & Revenue Growth · Own revenue, pipeline, and productivity metrics for the Outbound Sales organization. · Review performance dashboards to identify performance trends, risks, and opportunities. · Drive operational rigor around forecasting, pipeline management, and quota attainment. · Partner with Sales Operations to refine processes, improve forecasting accuracy, and ensure data integrity. · Champion continuous improvement and introduce initiatives to optimize team and individual performance. Cross-Functional & Executive Collaboration · Serve as the executive-level bridge between Inside Sales and Marketing, Product, Implementation, Revenue Operations, L&D, TA, Finance, and Client Services. · Partner with Marketing on campaign planning, lead strategy, and demand generation performance. · Collaborate with Product and Revenue leadership on product positioning, pricing updates, and field readiness. · Ensure alignment with Implementation and Client Services to maintain a seamless and positive client journey. · Present business updates, insights, and strategic recommendations to senior leadership. Talent Strategy, Culture & Organizational Development · Develop a talent strategy that attracts, hires, and retains top Sales talent at all levels. · Oversee succession planning, leadership development, and career pathing for managers and emerging leaders. · Own culture-building initiatives that reinforce Paylocity’s values and create a positive, inclusive environment. · Lead change management efforts during organizational shifts or strategic transitions. Sales Process Excellence & Enablement · Oversee the adoption and evolution of Paylocity’s sales methodology (“The Paylosophy”). · Partner with L&D and Enablement to ensure onboarding, training, and ongoing development programs meet business needs. · Drive process consistency and operational excellence across all sales teams and managers. · Ensure optimal use of CRM and sales technologies to maximize productivity and insights. Customer & Market Insight · Develop a deep understanding of customer needs, buying behaviors, and competitive dynamics. · Engage with top prospects, strategic accounts, and key partners as executive sponsor when needed. · Use customer and market feedback to inform product, marketing, and sales strategy. Education and Experience: • Bachelor’s degree in Business, Marketing, or related field preferred; advanced degree a plus., • 7–10+ years of progressive experience in B2B sales, with at least 3–5 years leading leaders (managers or larger teams)., • Proven success in managing large Inside Sales teams or multi-layered sales organizations., • Experience scaling sales teams and driving measurable revenue growth., • Deep knowledge of HCM, payroll, HR, and time & attendance solutions strongly preferred, • Demonstrated success in cross-functional leadership and executive-level communication., • Strong analytical and strategic planning skills; ability to use metrics to drive decisions., • High proficiency with CRM and sales technology platforms (e.g., Salesforce). Physical Requirements: • Ability to work in an office or virtual environment for extended periods., • Ability to operate standard office equipment and communicate effectively across multiple modalities(phone, video, in-person)., • Ability to travel to meetings, conferences, and regional team visits as required. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $140,000 - $170,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws Requirements:

Job Description Overview Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— • Work that matters., • A values-based culture where people care about each other and the work they do together., • Flexibility, • Training and development to accelerate learning and career advancement., • Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!, • Pay range is $30.00 - $36.00 / hour, • This is a second shift role Monday-Thursday 2pm-12:30am. Responsibilities Essential Duties and Responsibilities • Perform calibration work with little to no supervision, • Conduct independent research when necessary, • Coordinate and manage daily workloads without direction from manager, • Identify and utilize appropriate measurement techniques, • Maintain calibration standards, • Understand and apply uncertainties to measurements made, • Read and interpret labs’ scopes of accreditation, • Work effectively with lab support staff, • Working knowledge and competency in six (6) disciplines and expert in two (2) disciplines preferred, • Perform calibrations within a laboratory or customer onsite setting, • Work at customer on-sites with little to no direction, • Fulfill duties safely under working conditions, in keeping with Company requirements and standards, • Other duties as assigned, • Travel requirement: up to 50% of work schedule Primary Objectives • Learn and develop fundamental calibration skills and techniques, which includes high level production with few errors, • Develop team lead skills and responsibilities, • Develop skills necessary to train and advise lower-level technicians, • Develop skills necessary to advance to Senior Calibration Technician position, which includes a working knowledge and competency in at least eight (8) disciplines and expert competency in three (3) disciplines., • Deliver on Transcat’s Quality Policy (QAC-F01-001) Qualifications Required Knowledge, Skills, Abilities, and Qualifications • Successful completion of assigned training materials through on-the-job training, online content, LMS, and classroom led instruction, • Strong interpersonal and customer service skills, • Excellent attention to detail, • Self-motivated learner with the ability to learn new skills related to calibration and calibration processes, • Ability to take direction and learn from feedback, • Ability to communicate well with supervisor, solve problems effectively, and work both independently and as part of a team Required: • Associates degree from college or technical school, or four+ (4+) years related experience and/or training, or equivalent combination of education and experience, • Four+ (4+) years of commercial calibration experience, • CCT or CMT certification, • Previous experience or training in electronics or machining, • Extensive statistical background, • Familiarity with basic hand tools The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. We will reasonably accommodate individuals with disabilities to perform the essential functions of the position. While performing the responsibilities of the job, the employee is required to read, write, talk, and hear. The employee is often required to sit and use their hands and fingers to handle tools and equipment. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Occasionally will be required to lift up to 75 lbs. Work Environment: The work environment described here is representative of what an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and vibration. The noise level in the work environment is usually moderate. Equal Opportunity and Non-Discrimination Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. Contingencies All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report. #ZR Company DescriptionTranscat is proud to be a single-source provider of calibration services, test and measurement equipment, and other specialized services. Our goal is to ensure compliance and efficiency for our customers across highly technical industries while building strong relationships through our core values of listening, learning, acting, and helping. With Transcat, you’ll have trust in every measure and the confidence to focus on what matters – your business.Transcat is proud to be a single-source provider of calibration services, test and measurement equipment, and other specialized services. Our goal is to ensure compliance and efficiency for our customers across highly technical industries while building strong relationships through our core values of listening, learning, acting, and helping. With Transcat, you’ll have trust in every measure and the confidence to focus on what matters – your business.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work – it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The role is responsible for providing training to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge & Application • Deliver advanced training through in person, virtual, and blended training to meet the various needs of the Inside Sales, Client Training or Implementation teams. Training events can include new hire, advanced skills, career progression readiness, leadership, and individual or team performance support., • Mentor and coach learners/employees through shadow sessions and 1:1 training., • Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met., • Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned., • Ability to adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments., • Manage the structure and organization of training material in various knowledge management systems., • Act as a peer-mentor to new team members., • Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department and then make the required changes in a timely manner., • Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations., • Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up, including all feedback and developed course of action following all 1:1 and coaching sessions with employees., • Collect and share feedback from trainees for the purposes of self-development and program enhancements., • Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements., • Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity’s services, processes, and products., • Manage all aspects of classroom preparation, including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed., • 3+ yearsof training experience required., • Knowledge of/experience in applying learning theories and principles, including adult learning theory., • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities., • Ability to plan, lead, organize and manage multiple projects., • Professional written and verbal communication skills., • Attention to detail, analytical and critical thinking skills., • Experience with blended (ILT/VILT) learning approach preferred., • Proficiency with Microsoft Outlook and Office Suite – Word, PowerPoint, Excel., • Prior customer service experience, sales experience preferred., • Prior payroll experience preferred., • Team lead experience preferred., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $55,000 - $70,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique! We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients’ transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you. In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role is responsible for supporting client implementations with a strong focus on data migration, validation, and test payroll execution. This role involves collaborating closely with Sales, Data Conversion, Implementation, and Managed Services teams to ensure successful project outcomes and identify opportunities for additional services. The consultant plays a key role in onboarding client data, driving projects to completion, and ensuring go-live dates are met. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Collaborate internally with Sales, Implementation, and Managed Services teams to ensure successful project outcomes, • Drive projects to completion, ensuring go-live dates are met, • Play a key role in onboarding client data during the implementation process, • Proactively overcoming challenges Education and Experience • Bachelor’s degree required or equivalent experience, • 1+ years of Payroll experience required, • Proficiency in Microsoft Office, especially Excel. Advanced Excel skills including pivot tables, VLOOKUP, data manipulation, and analysis, • Ability to manage multiple projects simultaneously and prioritize tasks effectively, • Certified Payroll Professional (CPP) certification is a plus, • Strong interpersonal skills and ability to work effectively in a team environment, • Demonstrate organizational and time management abilities, • Excellent decision-making, analytical, and problem-solving skills with high attention to detail., • A solid understanding of payroll compliance at the federal, state, and local levels, • Ability to communicate clearly with clients and provide excellent customer service Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay for this position is $22-24hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager SUMMARY The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices and collects payments, performs a variety of other related services. ESSENTIAL DUTIES & RESPONSIBILITIES • Answers telephones and places calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system., • Screens calls to determine which should be handled by other staff members; follows established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms., • Answers client’s inquiries about hospital policies, basic pet care questions, costs of immunizations and spays/neuters., • Receives and transmits telephone and fax messages accurately and promptly, • Greets clients, enters or updates client and pet information into the practice computer system, escorts the client to exam room., • Prepares health certificates, immunization certificates, and euthanasia certificates, • Prepares client invoices and obtains payment after services are performed., • Performs over the counter sales of specialty merchandise, exercising a technical knowledge of products sold, • Maintains a polished and professional appearance NA PREFERRED EDUCATION & EXPERIENCE • High school diploma or equivalent, • Relevant experience with basic office functions within a busy environment N/A Customer Service Representative Job Description 5/2017 COMPETENCIES • Strong customer service, • Tact and diplomacy, • Strong written and oral communication and comprehension skills, • Flexible work attitude and work habits To perform this job successfully, an individual should have knowledge of the NetSuite system; MS Excel Spreadsheet software and MS Word TRAVEL REQUIREMENTS No travel is expected for this position. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law. Customer Service Representative Job Description 5/2017 Job Type: Full-time Salary: $16.00 - $17.50 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Experience level: • 1 year, • Under 1 year Shift: • Day shift Weekly day range: • Monday to Friday, • Weekend availability Ability to commute/relocate: • Rochester, NY 14623: Reliably commute or planning to relocate before starting work (Required)

Job Description Location: Rochester, NY (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find ERGO NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in. We are looking for a bright, motivated and driven individual to join our team and help us accomplish our mission of combining insurance know-how, innovative technology and world-class customer service. As a Customer Service Specialist, you will ensure our customers receive a timely and quality customer experience while focusing on reviewing and accurately troubleshooting our customers needs and assisting in the management of their insurance policies. This is a fast paced role on a highly collaborative team where individuals have the chance to contribute meaningfully to a rapidly growing business in an exciting industry. What You'll Do: • Responsibilities include issuing insurance certificates, processing policy changes, assisting in process improvement and supporting our "pay as you go" insurance program, • To achieve your goals, you'll collaborate daily with team members on our Client Launch, Account Life and Sales teams, • On an as needed basis, you may also participate in various projects as we develop the best ways to scale for growth What We Need: • 2+ years working in customer service, • New York or Massachusetts Property & Casualty Insurance License (preferred), • Detail orientation in everything you do: there is a lot of customer and policy information flying by you – having a keen eye here is essential, • Experience and comfort using a variety of software tools from Excel and G Suite, to policy management and accounting systems, • Excellent verbal and written communication skills to assist with customer needs, problem solve, answer questions, and leave a positive impression Unstoppable Qualities: • Bi-lingual or Multi-lingual, • Personal standard for excellence: Strong process orientation and interest in finding better ways to do things, • Fearlessness and adaptability in a fast-moving, ever changing environment and ability to work on multiple tasks at once Note on Fraudulent RecruitingWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US hourly range for this full-time position: $20—$26 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role supports the Retirement Services sales team by providing technical expertise and training support. The Sales Support Specialist assists with questions regarding capabilities for plan designs, investment availability, and operational procedures. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Serve as the primary contact for the sales team, providing subject matter expertise on plan designs, investment ability, and operational procedures., • Support sales representatives with plan features and design capability questions., • Respond to technical questions during the sales cycle., • Coordinate with implementation, compliance, and record keeping vendor to validate feasibility of proposed plans., • Develop and maintain documentation and materials for sales training and education, ensuring all content is accurate, compliant, and up to date., • Maintain records of sales support activities and client feedback, providing themes to leadership., • Bachelor’s degree required, • Minimum of 2 years of experience in retirement plan sales support or operations., • Strong knowledge of plan design, compliance and investment structures. QKA designation preferred., • Experience in client-facing roles, supporting sales teams., • Strong relationship-building skills and a collaborative mindset, • Ability to develop training materials and documents for different audiences, • Proficiency in computer skills, including Salesforce, CRM software, and Microsoft Office Suite, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $55,300 - $ 79,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description STATUS: Part-time / Non-Exempt REPORTS TO: Director, Member Service Center LOCATION: Corporate Office COMPENSATION: The starting hourly wage for this position is expected to be $21.50 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 29.5 hours per week SCHEDULE: Shifts during the following hours of operation: Monday – Friday 11am-4pm, Saturday 8:30am – 1:30pm Work with a dynamic, small group of 30 team members who provide exceptional service to our members, over the phone! Position Overview The primary function of the Member Service Center Representative I is to perform routine transactions and answer account inquiries, over the phone. This includes, but is not limited to, transaction/statement reviews, transfers, loan payments, balance inquiries, check withdrawals and assistance with Online Banking. The Member Service team continues to put the member first as we provide financial solutions and seamless use of our digital channels. Perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Functions • Perform various financial transactions and inquiry requests accurately and efficiently., • Solve for member immediate needs by asking high impact questions and having a strong understanding of The Summit’s products, services and programs and the benefits they offer., • Provide members with accurate information on the credit union’s products and services in an effective and professional manner while striving for first call resolution., • Follows the defined Quality Assurance program to allow for exceptional member experience., • Meet assigned sales goals as determined by management., • Display excellent interpersonal skills, being able to interact professionally and effectively with members over the telephone., • Adhere to credit union and departmental policies and procedures., • Maintain strict adherence to security protocols for identifying members., • Promote a positive and professional environment based on The Summit’s core values. Other • Update and document information learned about members., • Assist in various duties upon management’s request., • Participate in special projects as assigned by management., • Work overtime when requested by management. Qualifications Education/Experience: An equivalent combination of the following: • Education: High School Diploma or GED equivalent, • Experience: One to two years’ prior teller, call center or member/customer experience preferred, • Sales experience preferred., • Knowledge of Microsoft Windows and Microsoft Office Suite., • Capable of advancing to a MSCR II position, as it becomes available, within one year of employment. Skills/Abilities/Knowledge • Strong critical thinking skills, • Strong math and keyboarding skills., • Ability to listen and communicate effectively., • Ability to read, comprehend and explain transaction history and account activity., • Excellent interpersonal skills to create a positive member experience., • Strong attention to detail and excellent organizational skills., • Microsoft Office Suite, particularly: Outlook, Word, and Excel, • Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and fax machines) Licensure Requirements • Must be able to sit and/or stand for extended periods of time. Occasional lifting required. Lifting (5-10 pounds), • Standing/Sitting extended periods of time, while working in front of computer monitor, • Typing / Data Entry, • Professional Office Environment, • Overhead Lighting EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description STATUS: Full time / Non-Exempt REPORTS TO: Director, Member Service Center LOCATION: Corporate Office, Erie Blvd Branch COMPENSATION: The starting hourly wage for this position is expected to be between $20.50 - $21.50 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week SCHEDULE: Shifts during the following hours of operation: Monday – Friday 8:00am – 6:00pm, Saturday 8:00am – 2:00pm Work with a dynamic, small group of 30 team members who provide exceptional service to our members, over the phone! Position Overview The primary function of the Member Service Center Representative I is to perform routine transactions and answer account inquiries, over the phone. This includes, but is not limited to, transaction/statement reviews, transfers, loan payments, balance inquiries, check withdrawals and assistance with Online Banking. The Member Service team continues to put the member first as we provide financial solutions and seamless use of our digital channels. Perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Functions • Perform various financial transactions and inquiry requests accurately and efficiently., • Solve for member immediate needs by asking high impact questions and having a strong understanding of The Summit’s products, services and programs and the benefits they offer., • Provide members with accurate information on the credit union’s products and services in an effective and professional manner while striving for first call resolution., • Follows the defined Quality Assurance program to allow for exceptional member experience., • Meet assigned sales goals as determined by management., • Display excellent interpersonal skills, being able to interact professionally and effectively with members over the telephone., • Adhere to credit union and departmental policies and procedures., • Maintain strict adherence to security protocols for identifying members., • Promote a positive and professional environment based on The Summit’s core values. Other • Update and document information learned about members., • Assist in various duties upon management’s request., • Participate in special projects as assigned by management., • Work overtime when requested by management. Qualifications Education/Experience: An equivalent combination of the following: • Education: High School Diploma or GED equivalent, • Experience: One to two years’ prior teller, call center or member/customer experience preferred, • Sales experience preferred., • Knowledge of Microsoft Windows and Microsoft Office Suite., • Capable of advancing to a MSCR II position, as it becomes available, within one year of employment. Skills/Abilities/Knowledge • Strong critical thinking skills, • Strong math and keyboarding skills., • Ability to listen and communicate effectively., • Ability to read, comprehend and explain transaction history and account activity., • Excellent interpersonal skills to create a positive member experience., • Strong attention to detail and excellent organizational skills., • Microsoft Office Suite, particularly: Outlook, Word, and Excel, • Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and fax machines), • Intranet/Internet, navigation of web-based vendor systems, and utilization of teller & banking software. Licensure Requirements • Must be able to sit and/or stand for extended periods of time. Occasional lifting required. Lifting (5-10 pounds), • Standing/Sitting extended periods of time, while working in front of computer monitor, • Typing / Data Entry, • Professional Office Environment, • Overhead Lighting EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support our Majors client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • Bachelor's degree required., • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Growth client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • Bachelor's degree required., • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

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