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  • Sales Associate
    Sales Associate
    7 days ago
    $21 hourly
    Full-time
    Manhattan, New York

    We are seeking a Sales Associate with a background in menswear and personalized selling, including custom, bespoke, or MTM experience. In this role, you will actively engage customers, identify their needs, and deliver tailored retail solutions. Your sales acumen and client-focused approach will play a critical role in driving revenue, enhancing the customer experience, and building lasting relationships. Responsibilities Greet customers warmly, assess their needs, and recommend appropriate retail products, financial services, and tailored menswear solutions. Deliver personalized styling guidance, including custom, bespoke, or MTM menswear consultations. Process sales transactions accurately using credit card processing systems Provide outstanding customer service by addressing questions, resolving issues, and offering knowledgeable product and service guidance. Educate clients on fit, fabric, and construction details to guide informed purchasing decisions Build and maintain strong client relationships through clienteling, follow-ups, and styling recommendations. Skills & Qualifications MUST have prior sales experience in luxury retail, menswear, or consignment. MUST be knowledgable of bespoke and made-to-measure (MTM) menswear, including fit and fabrics. Strong clienteling skills and ability to deliver a personalized customer experience. Eye for quality, garment condition, and brand/value recognition. Proficiency with POS systems and transaction accuracy. Excellent communication and attention to detail. Organized, adaptable, and comfortable in a fast-paced environment. Pay: $21.00 per hour Work Location: In person

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  • Sales Associate
    Sales Associate
    2 months ago
    $17 hourly
    Part-time
    Manhattan, New York

    Opportunities available in NYC and Paramus, NJ What You’ll Do Deliver a Premium Guest Experience • Provide elevated, hospitality-driven service that reflects Baked by Melissa’s SWEET standard (Smile, Welcome, Engage, Educate, Thank)., • Greet every guest with warmth, sincerity, and polished professionalism., • Create personalized, engaging conversations to understand guests’ needs and make thoughtful product recommendations., • Demonstrate deep knowledge of our handcrafted products, ingredients, seasonal offerings, and ongoing promotions. Drive Sales Through Expertise & Engagement • Convert browsing guests into enthusiastic buyers through confident storytelling, sampling, and consultative selling., • Consistently meet and exceed individual and store sales goals. Maintain a high level of product knowledge and brand awareness to support suggestive selling opportunities. Operate With Excellence • Ensure accuracy and care when processing all transactions using the POS system., • Execute daily operational responsibilities including store opening/closing procedures, inventory counts, and restocking., • Maintain a pristine, organized, and visually elevated store environment, ensuring our premium brand standards are always upheld. Be a Trusted Brand Ambassador • Respond to guest questions with poise, knowledge, and a solution-oriented approach., • Uphold safety, cleanliness, and operational standards at all times., • Escalate potential security or operational concerns to management promptly., • Contribute to a positive, team-oriented culture built on enthusiasm, accountability, and pride in the brand. Qualifications • High school diploma or GED required, • 18 years of age or older, • Previous retail, hospitality, or customer service experience preferred - luxury or specialty retail experience is a plus, • Exceptional communication skills and a naturally warm, welcoming personality, • Ability to deliver polished, consistent, top-tier customer service in a fast-paced environment, • Must be able to lift 30 lbs and stand for extended periods, • Weekend and holiday availability required Benefits and Perks • Opportunities for growth within a rapidly expanding brand, • 50% employee discount on all products, • Ability to pick up shifts across multiple locations, • Performance recognition programs, • A fun, positive, and collaborative workplace with premium service standards

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