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  • Multi-Unit General Manager
    Multi-Unit General Manager
    hace 5 días
    $65000–$75000 anual
    Jornada completa
    New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee multiple New York City locations (). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • NYC DOH Food handlers license required, • 3+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Ability to regularly lift 50 lbs or more, • Ability to multitask PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $65,000---$75,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Director of Outlets
    Director of Outlets
    hace 5 días
    $160000–$175000 anual
    Jornada completa
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • New Store Opening, Culinary Trainer
    New Store Opening, Culinary Trainer
    hace 20 minutos
    $80000–$120000 anual
    Jornada completa
    SoHo, Manhattan

    New Store Opening, Culinary Trainer maman Multi-Market Role (home base in NYC, Charlotte, Dallas, DC or Greater Miami) Extensive Travel Required At maman, we believe every café should feel like coming home --- warm hospitality, thoughtful food, beautiful spaces, and teams that care deeply about the guest experience. As we continue to grow, we are looking for a New Store Opening, Operations Training Specialists specialized in the back of house field. This role will help bring each new maman to life with excellence, consistency, and heart. This role is for a hands-on hospitality leader who thrives in fast-paced environments, loves building teams from the ground up, and feels energized by travel and new beginnings. While this role may be based in NYC, Charlotte, Dallas, DC, or the Greater Miami area, it requires extensive travel (approximately 9--10 months per year) to support new café openings, with cross-market support as needed. About the Role As our BOH NSO Specialist, you will lead kitchen pre-openings from setup through stabilization. You'll ensure every new maman kitchen opens organized, food-safe, fully trained, and operating with consistency from day one. You will oversee equipment ordering and installation, kitchen organization, BOH onboarding and certification, and operational readiness. During non-opening periods, you'll support retraining and operational reinforcement in existing markets. What You'll Do Kitchen Setup Launch • Order and set up kitchen equipment, smallwares, and appliances, • Organize BOH stations, storage, pars, and prep systems, • Oversee equipment installation and functionality checks, • Ensure full compliance with food safety and sanitation standards BOH Training Certification • Lead hands-on training for line cooks, prep cooks, bakers, and porters, • Train teams on recipe execution, portioning, labeling, dating, and storage, • Certify station proficiency and track training progress, • Coach in real time and address performance gaps with clarity and care Operational Excellence • Train on KDS, ordering platforms, inventory systems, and daily BOH procedures, • Support inventory controls, food ordering, and waste management, • Support in first schedule templates and schedule building, • Conduct readiness assessments before opening, • Step into shifts as needed to model standards and execution, • Partner cross-functionally to ensure smooth, scalable openings Who You Are • Experienced in multi-unit restaurant openings or high-volume kitchen training, • Strong culinary background (line cook experience required; baking experience a plus), • Deep knowledge of food safety, sanitation, and inventory systems, • A calm, accountable leader who builds trust in the kitchen, • Highly organized and detail-oriented, • Comfortable working hands-on in a fast-paced environment, • Bilingual (English/Spanish) candidates are highly celebrated within our growing markets, • Energized by travel and being on the road extensively Requirements • Must be 21 years of age or older and legally authorized to work in the U.S., • Ability to stand for extended periods and work full shifts, • Open availability, including holidays and weekends, • Reliable transportation and ability to travel extensively within assigned region, • State based Food Handler Certification (or willingness to obtain) Compensation Benefits Salary Range: 80,000 - 120,000 (location dependant) Multi-Location Role Extensive Travel Required We offer: • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan opportunities, • Employee Discount Benefits salary may vary by state and eligibility

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  • Toddler Lead Teacher
    Toddler Lead Teacher
    hace 1 mes
    $20–$25 por hora
    Jornada completa
    Long Island City, Queens

    We are looking for an experienced Toddler Lead Teacher to join our team. Salary: $20–$25 per hour Requirements: Diki Sunshine Childcare Center is a new established center located in Astoria, Queens and we are hiring lead teachers for 12 months to 24 months classroom. The positions will start immediately. We are seeking a passionate and dedicated Toodler Teacher to join our educational team. The ideal candidate will create a nurturing and stimulating environment for young children, fostering their social, emotional, and cognitive development. As a Toddler Teacher, you will play a crucial role in educating and caring for children aged 12 to 24 months, ensuring they are prepared for their next steps in education. Duties • Develop and implement engaging lesson plans that promote learning through play and exploration., • Manage classroom behavior effectively, ensuring a positive and safe learning environment., • Assess children's developmental progress and adapt teaching methods to meet individual needs., • Foster strong relationships with students, parents, and colleagues to support children's growth., • Incorporate special education strategies when necessary to accommodate diverse learning needs., • Organize activities that promote physical, social, and emotional development., • Maintain a clean and organized classroom space conducive to learning., • Communicate regularly with parents about their child's progress and any concerns., • Collaborate with other educators and staff to enhance the educational experience., • Qualifications, • A Associate Degree or Bachelors degree in Early Childhood Education (B-2)., • Child Development Associate (CDA) certification and a study plan leading to an associate's degree in early childhood education within seven years., • High school diploma or equivalent (GED); nine college credits in early childhood education or child development; two years’ experience caring for children, and a study plan leading to an associate's degree in early childhood education within seven years., • High school diploma or equivalent (GED) and five years of supervised experience in an infant/toddler classroom if currently employed in a permitted child care program., • High school diploma or equivalent (GED); and a study plan that is acceptable to the department leading to nine credits in early childhood education or childhood development within two years; and a study plan leading to an associate's degree in early childhood., • Previous experience in a school or childcare is preferred., • Strong skills in classroom management to maintain an effective learning environment., • Experience in babysitting, nannying, or caregiving for young children is advantageous., • Familiarity with toddler care principles and practices., • A genuine passion for educating young children and supporting their development., • Excellent communication skills to engage effectively with children, parents, and colleagues

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  • Head Chef
    Head Chef
    hace 1 mes
    $90000–$130000 anual
    Jornada completa
    Manhattan, New York

    Job description: SK Hospitality Group is looking for an experienced Executive Chef to open and manage a two concept - 15,000 square foot space in the heart of the Financial District just steps away from the Wall Street exchange. Upper level will service as an High end Asian Restaurant and the lower level will serve as an upscale-casual latin fusion cuisine. Seeking individual with NYC restaurant experience to oversee and setup the opening for April, 2026! The Executive Chef must have experience creating menus! SK Hospitality Group offers competitive benefits for full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Employee Assistance Program Fertility & Family Forming Support and Resources Pet Insurance Employee Discounts Leads the daily activities of the BOH operations and team members in accordance with company policies and procedures and works concurrently with the General Manager ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Ensuring that all needs of the guests are accommodated. Ensures the general cleanliness of the BOH and the entire venue. Conducts decision-making process for interviewing, hiring, and training new applicants. Oversee the scheduling, growth opportunities, and team member development of all BOH team members. Responsible for all BOH job performance reviews. Oversee BOH operations to ensure safety, quality, recipe accuracy, and financial profitability. Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events. Possesses in-depth knowledge of operational systems, which includes payroll, inventory, and purchasing. Responsible, with the General Manager, for maintaining the venue’s monthly Profit & Loss statement standards. Ensures Department of Health and company sanitation standards. Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies. Coaches and develops BOH team members by setting clear guidelines and expectations. Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances. Ensures all team members are compliant with all BOH standards and procedures. Possesses in-depth knowledge of all food menus and the venue. Organize, develop and produce new recipes for potential new menu items and specials. Ensures expediting standards. Communicates clearly and concisely with all team members during service. Practical knowledge of the job duties of all supervised team members. Oversees the replacement or repair of all breakage and damage to equipment or furniture. Attends, leads, and participates in any training sessions, departmental meetings daily pre-shift meetings. Portrays a positive and professional attitude. WORKING KNOWLEDGE: Minimum 5 years of previous culinary experience as an Executive Chef or Senior Sous Chef within a high-volume kitchen setting is essential. Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required. Demonstrated financial acumen with P&L statements, and labor models is required. Must be organized, self-motivated, and proactive with strong attention to detail. Proficient with computers, POS, and technology SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Must have strong problem-solving skills Excellent written and verbal communication skills required Ability to work under pressure and meet deadlines Must have good positive energy throughout the day Must be able to read the computer monitors and print legibly Must be able to bend, kneel, sit, and/or stand for extended periods of time Must be able to move quickly through work and set the pace in the office Must be able to push and lift up to 40 lbs. Small to Medium office environment Office, Nightclub, Bar, Lounge, and/or Restaurant working environment Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain a high level of confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment Compensation Details Compensation: Salary ($95,000.00 - $130,000.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts, Wellness Program Required Skills Leadership Teamwork Customer Service Orientation Time Management Adaptability Conflict Resolution Mentoring Attention to Safety Standards Creativity in Menu Development Financial Management Operational Efficiency Communication Skills Stress Management Interpersonal Skills Organizational Skills

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  • B2B Sales Person
    B2B Sales Person
    hace 2 meses
    $55000–$104000 anual
    Jornada completa
    Manhattan, New York

    B2B Sales Agent – Claw & Vending Machines (Soccer, Basketball & Rugby Venues) Location: New York City Compensation: Base salary ~$55,000+ performance-based commission (strong OTE of $110k+) Type: Full-time About Us: We’re a fast-growing sports & gifting brand bringing “mystery shirt” magic into the real world – via claw machines and vending machines packed with surprise soccer, basketball and rugby jerseys. We’re at the very start of this channel and our long-term ambition is to place 800+ claw and vending machines across the NYC metro, Northeast, and key US markets in high-footfall, sports-focused venues. Once we’ve cracked the US East Coast model, the plan is to expand this rollout nationwide – turning it into a serious global revenue stream. The Role: Your mission is simple: Get our claw and vending machines into great locations on a revenue-share model and turn those locations into long-term, high-performing accounts. You’ll be responsible for the full sales cycle – from identifying target venues, to getting in front of decision-makers, to negotiating terms and overseeing successful installs. This is a role for a closer with a track record, not a “starter”. If you know how to sell physical, space-taking products into venues (or similar), this will feel familiar – just more fun. What You'll be Doing: Sales & Business Development: • Build and manage a pipeline of target venues, including:, • Soccer stadiums and clubs (MLS teams, soccer-specific venues), • Basketball arenas and sports centers (NBA, college basketball facilities), • Rugby venues, sports bars and high-footfall leisure sites (arcades, attractions, student hubs, family venues, etc.), • Research and map decision-makers (centre managers, commercial managers, tenant coordinators, operations, etc.) and get in front of them via outbound (cold email, calls, LinkedIn, in-person visits)., • Pitch our claw/vending machine concept and revenue-share model in a clear, commercial way that makes it a no-brainer for the venue., • Create tailored proposals and negotiate commercial terms (revenue splits, minimum terms, placement, branding, etc.)., • Own the full sales cycle from first contact → proposal → negotiation → signed agreement → handover/installation. Account Management & Expansion • Act as key point of contact for venue partners – check performance, resolve issues, and keep relationships warm., • Monitor machine performance by location, flag under-performance early, and propose solutions (relocation, offer tweaks, creative changes)., • Identify upsell / expansion opportunities (more machines, better placements, additional venues in the same group). Execution & Operations Coordination: • Work closely with operations to schedule machine installs, maintenance and replenishment., • Ensure all venue requirements (H&S, insurance, risk assessments, branding guidelines) are captured and communicated., • Feed back on what you’re seeing “on the ground” – what types of venues and positions work best, what objections are coming up, what offers resonate. Reporting & Targets: • Own and report on a clear set of KPIs: machines placed, signed venues, average monthly revenue per machine, pipeline value, win rate., • Keep CRM / pipeline organised and up to date – no black holes, no mystery deals. What We're Looking for: Non-negotiable: proven track record. We’re looking for someone who has already sold into venues / locations and can show it. Must-haves • 3+ years B2B sales experience with a strong new business focus (not just farming existing accounts)., • Proven success selling physical or location-based products or services, such as:, • Vending / amusement / arcade / gaming machines, • POS / kiosks / retail hardware, • Experiential / in-store activations, • Other space-taking installations into venues, • Confident negotiating commercial agreements and revenue-share models., • Comfortable being out on the road, visiting sites, walking a venue and spotting where something would perform best., • Strong communication skills – in-person, on the phone, and over email. You can explain the numbers clearly and get to a decision., • Highly self-motivated and comfortable working in a fast-paced, entrepreneurial environment with clear targets. Nice-to-haves: • Existing relationships with stadiums, soccer clubs, basketball arenas, rugby venues, shopping centres, or leisure groups., • Experience working with landlords, asset managers, or centre managers., • Interest in soccer, basketball, rugby and fan culture – you “get” the product and the audience., • What Success Looks Like in 12 Months, • A healthy, visible pipeline of targeted venues with clear next steps., • A growing network of signed locations with machines installed and trading., • Real, measurable monthly revenue from the machines – and a clear view of which types of locations perform best., • A clear, data-backed rollout plan that makes scaling to hundreds of machines (800+ over time) across the US feel achievable, not hypothetical. Why This Role is Exciting: You’re early in a new revenue channel – you get to shape how it works and help design the playbook that scales to 800+ machines. Clear line between your work and visible, tangible results (machines on-site, fans playing, revenue generated). Base salary plus meaningful commission upside – the more you place and the better the machines perform, the more you earn. Real scope to grow with the project – from NYC/Northeast rollout to nationwide and international expansion.

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