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Job DescriptionAbout Us Soccer Stars and Amazing Athletes are the leading youth sports enrichment programs serving Long Island and Eastern Queens, providing high-quality soccer and multi-sport experiences for children ages 12 months to 13 years. For nearly 25 years, we've helped thousands of children build confidence, develop athletic skills, and discover a lifelong love of being active. Our programs are offered in schools, parks, community centers, and sports facilities throughout the region, and we're proud to have built one of the strongest coaching teams in youth sports. We believe every great program starts with great coaches. That's why we're looking for an exceptional leader to help recruit, develop, mentor, and elevate our coaching staff. About the Role We're seeking a full-time Youth Sports Development Specialist who is passionate about youth sports, leadership, and developing people. Whether your background is in coaching, physical education, kinesiology, sports management, recreation, athletics, or youth programming, this role offers the opportunity to make a meaningful impact by shaping the quality of our coaching team and the experience of thousands of children each year. You'll spend time in the field observing coaches, providing feedback, leading training sessions, mentoring staff, supporting hiring, and ensuring every Soccer Stars and Amazing Athletes class delivers an exceptional experience. If you love helping others improve, enjoy leading by example, and thrive in a fast-paced environment, we'd love to meet you. What You'll DoLead Coach Development • Lead engaging onboarding and training sessions for new and existing coaches., • Observe coaches in the field and provide meaningful feedback through written evaluations and one-on-one coaching., • Mentor coaches throughout their professional development and serve as a trusted resource., • Identify high-performing coaches and help prepare them for increased leadership opportunities., • Partner with leadership to continuously improve coaching standards across the organization., • Coach classes regularly while modeling best practices and serving as a mentor for fellow coaches., • Fill coaching vacancies as needed to ensure consistent program delivery.Ensure Outstanding Program Quality, • Visit classes, camps, and clinics throughout Long Island and Eastern Queens to ensure a consistently high-quality experience., • Ensure coaches are delivering curriculum with enthusiasm, professionalism, and age-appropriate instruction., • Help identify opportunities to improve program quality before issues arise., • Address coaching-related concerns from parents and partners professionally and promptly., • Serve as a positive ambassador for Soccer Stars and Amazing Athletes at every program location.Support Operations & Hiring, • Assist with coach scheduling to ensure appropriate staffing across all programs., • Support recruiting, interviewing, onboarding, and training of new coaches., • Maintain records of coach evaluations, development plans, and performance., • Help ensure all coaches follow company policies, procedures, and curriculum standards.Equipment & Logistics, • Manage coaching equipment inventory across all program locations., • Coordinate equipment distribution and replacement., • Ensure coaches have the resources needed to deliver exceptional classes., • Develop and maintain organized equipment storage and tracking systems. Why Join Us? As our Youth Sports Development Specialist, you'll directly influence the quality of every program we deliver and help shape the next generation of outstanding youth coaches. This is an opportunity to: • Develop and mentor an incredible coaching team., • Make a lasting impact on thousands of children and families each year., • Join one of the region's fastest-growing youth sports organizations., • Build leadership experience with significant opportunities for career growth., • Help shape the future of youth sports across Long Island and Eastern Queens. Requirements What We're Looking For We're looking for someone who is passionate about developing people and creating outstanding experiences for children. Ideal candidates may have backgrounds in: • Physical Education, • Sports Management, • Kinesiology or Exercise Science, • Recreation Management, • Coaching, • Teaching, • Camp Leadership, • Youth Programming, • AthleticsQualifications, • Experience coaching, teaching, mentoring, or leading youth programs required., • Soccer experience is preferred but not required., • Strong leadership, communication, and interpersonal skills., • Comfortable providing constructive feedback and coaching others., • Highly organized with excellent attention to detail., • Ability to manage multiple priorities in a fast-paced environment., • Comfortable working independently while collaborating with a larger team., • Proficiency with Google Workspace (Docs, Sheets, Calendar, Gmail)., • Valid driver's license and reliable transportation., • Willingness to travel regularly throughout Long Island and Eastern Queens., • Availability to work evenings and weekends as needed. Benefits Benefits • Competitive salary, • Medical, Dental & Vision Insurance Stipend, • Paid Time Off (PTO), • Professional development opportunities, • Career advancement opportunities, • A supportive, energetic, and mission-driven team culture

Job Title: Clinical Documentation Integrity Specialist (FMG, DO or MD) Compensation Salary Range: $86,000+ per year DOE Location: Nassau County, Long Island, NY - Onsite As a Clinical Documentation Integrity Specialist, you will play a critical role in ensuring the accuracy, completeness, and integrity of clinical documentation within a large hospital system. This position serves as a bridge between providers and coding professionals, supporting accurate ICD-10 coding, regulatory compliance, quality reporting, and reimbursement. The ideal candidate will possess strong clinical knowledge, expertise in documentation improvement, and the ability to educate providers on best practices in clinical documentation. Schedule / Shift • Shift details: Day Shift, • Hours per week: 40, • Contract length (if applicable): Direct Hire Key Duties: • Perform clinical documentation reviews and audits to ensure accurate and complete provider documentation and ICD-10 code capture, • Collaborate with providers and coding teams to support accurate APR-DRG and MS-DRG assignment, • Develop compliant clinical queries and communicate with providers to obtain timely responses, • Analyze, monitor, and report CDI metrics while identifying opportunities for performance improvement, • Educate providers and leadership on clinical documentation best practices, coding guidelines, and regulatory requirements Education • Required: One of the following: MD, DO, or MBBS with ECFMG Certification, • Preferred (if applicable): N/A Licenses & Certifications • Required: At least one of the following:, • AHIMA Certified Documentation Improvement Practitioner (CDIP), • ACDIS Certified Clinical Documentation Specialist (CCDS), • AHIMA Certified Coding Specialist (CCS), • Additional certifications (if applicable): N/A Skills: • Strong knowledge of clinical medicine, pathophysiology, differential diagnoses, and treatment protocols, • Advanced understanding of ICD-10-CM/PCS coding guidelines and documentation standards, • Experience with CDI audits, provider education, denial management, and clinical appeals, • Proficiency with DRG grouper software and electronic health record systems such as Epic or Meditech RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and experienced professionals to roles that align with their experience and preferences. With more than 50 years of staffing experience, our team understands the environments you’re stepping into and what it takes to be successful in them. We stay closely involved from first conversation through placement, with consistent communication, a reliable point of contact, and follow-through at every step. We’re committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being. RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience. RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs. #ACP #AC1

General Description: The Talent Acquisition Specialist at HR Management Group Inc d/b/a Vertex is responsible for supporting the human resources department and restaurants in their hiring needs and staffing processes. TA Specialists will coordinate with the restaurant hiring managers for their requirements and qualifications on a job opening and assist with posting on the appropriate platforms. Type of position: ☒ Full-time Hours: 40 hours/week ☒ Nonexempt Duties & Responsibilities Primary responsibilities include, but are not limited to the following: • Coordinate with corporate and restaurant level hiring managers to identify hiring needs, manage, and post jobs on all job boards including: Indeed, LinkedIn, etc., • Source from internal database, online job boards, Indeed as well as user and networking groups., • Phone screen corporate and restaurant management level candidates., • Coordinate in-person or virtual interviews and “Day in the Life (DIL)”with appropriate department heads or restaurant managers., • Input data into applicant tracking system (ATS) and generates reports as necessary., • Source and locate qualified candidates through various methods (social networking, ATS systems, etc.), • Assess candidate profiles, reporting, and moving candidates throughout the hiring process., • Handle hiring paperwork and records., • Administer orientation for new corporate hires. Essential Functions • Excellent verbal and written communication skills., • Excellent interpersonal skills with good negotiation tactics., • Ability to create and implement sourcing strategies for recruitment for a variety of roles., • Proactive and independent with the ability to take initiative., • Excellent time management skills with a proven ability to meet deadlines., • Familiarity with laws, regulations, and best practices applicable to hiring and recruitment., • Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems., • Proficient with Microsoft Office Suite or related software., • Participates in community events and helps to ensure corporate social responsibility goals of the company are met., • Mandarin-speaking preferred. Education Requirements • Bachelor’s degree in Human Resources or related field, or equivalent work experience, required., • One year managing all phases of the recruitment and hiring process highly preferred. HR Management Group Inc d/b/a Vertex provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws.

Job DescriptionSchool Psychologist – Full-Time ATC Healthcare Services, LLC – Nassau County NOW HIRING Full-Time Location: Lawrence, NY 11559 Pay: Competitive Compensation – Based on Experience Job Description ATC Healthcare Services is seeking a compassionate, dedicated, and experienced School Psychologist to join our growing team! The ideal candidate will have experience conducting psychological and psychoeducational evaluations, developing individualized education plans (IEPs), providing counseling and behavioral interventions, and collaborating with educators and families to support students with diverse learning, emotional, and developmental needs. As a School Psychologist, you will play an essential role in helping students overcome academic, social, emotional, and behavioral challenges while promoting their overall well-being and educational success. If your passion is helping children reach their full potential, we want to hear from you! For the love of children, advance your career with ATC Healthcare! Position Details Position: School Psychologist Employment Type: Full-Time Schedule: Monday–Friday, 7:50a-4p Location: Lawrence, NY Compensation: Competitive, based on experience Setting: School-Based Key Responsibilities Conduct comprehensive psychological and psychoeducational evaluations to assess students' cognitive, academic, social, emotional, and behavioral functioning. Administer, score, and interpret standardized psychological and educational assessments. Identify students' learning, developmental, emotional, and behavioral needs and provide appropriate recommendations. Participate in Committee on Special Education (CSE) meetings and contribute to the development and review of Individualized Education Programs (IEPs). Provide individual and group counseling to students in accordance with their IEPs and identified needs. Develop and implement behavioral intervention strategies to support students' academic and social success. Conduct Functional Behavioral Assessments (FBAs) and assist with developing Behavioral Intervention Plans (BIPs). Provide crisis intervention and support students experiencing emotional or behavioral difficulties. Collaborate with teachers, administrators, parents, and interdisciplinary team members to develop effective student support strategies. Provide consultation and guidance to school personnel regarding classroom behavior management and student mental health. Monitor student progress and recommend modifications to interventions and support services as needed. Maintain accurate, timely, and confidential psychological evaluation reports, counseling notes, and student records. Ensure compliance with applicable New York State Education Department (NYSED) regulations, IDEA requirements, and school district policies. Qualifications Valid New York State School Psychologist Certification – Required Master's degree, specialist degree, or doctoral degree in School Psychology from an accredited institution. Previous experience working as a School Psychologist in a school-based setting preferred. Experience conducting psychoeducational evaluations and administering standardized psychological assessments. Knowledge of special education regulations, IEP development, and CSE procedures. Experience working with students with autism spectrum disorder, developmental disabilities, learning disabilities, ADHD, and emotional or behavioral challenges preferred. Strong assessment, counseling, crisis intervention, and behavioral management skills. Excellent communication, interpersonal, and organizational abilities. Ability to work independently and collaboratively with educators, families, and multidisciplinary teams. Strong clinical documentation and report-writing skills. Compassionate, patient-centered approach to supporting children and adolescents. Benefits Competitive compensation Weekly pay and direct deposit Medical, dental, and vision insurance for eligible employees Employee referral program Supportive team environment Opportunities for professional growth and development Dedicated recruiter and staffing support About ATC Healthcare ATC Healthcare Services has been a trusted leader in healthcare staffing for nearly 40 years. At ATC Healthcare Services, LLC of Nassau County, we are committed to connecting qualified healthcare and educational professionals with rewarding opportunities where they can make a meaningful difference. Apply today for immediate consideration! ATC Healthcare Services, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law. #INDNASSAU

Job Description At-a-Glance: Are you ready to build your career by joining a leading pest control service provider? If so, our client is hiring a Talent Acquisition & Onboarding Specialist. Position Type: • Perm, • On-Site Requirements: Required • 2+ years of recruiting, staffing, or high-volume hiring experience., • Experience recruiting hourly, entry-level, or frontline employees., • Strong communication, relationship-building, and follow-up skills., • Highly organized with the ability to manage multiple priorities in a fast-paced environment., • Comfortable conducting phone and in-person interviews and spending much of the day interacting with candidates., • Proficiency with ATS platforms, job boards, and recruiting tools. Preferred • Experience recruiting technicians, field employees, or skilled trades., • Experience with onboarding, orientation, or training coordination., • Staffing agency or high-volume recruiting experience., • Bilingual English/Spanish preferred but not required. Responsibilities: • Source and recruit high-volume, entry-level technician candidates using Indeed, BetterTeam, and other recruiting channels., • Conduct phone and in-person interviews to assess candidate qualifications, reliability, and overall fit., • Manage full-cycle recruiting from sourcing through offer acceptance., • Make high-volume outbound and inbound calls to candidates daily., • Maintain candidate engagement and provide a positive candidate experience throughout the hiring process., • Coordinate interviews, offers, and hiring activities with field supervisors and hiring managers., • Follow up with supervisors regarding interviews, feedback, offers, and next steps to keep the hiring process moving., • Serve as the primary point of contact for external recruiting partners and referral sources., • Facilitate onboarding for new technician hires, including company orientation, paperwork collection, uniform and supply distribution, and training setup., • Lead biweekly new technician training sessions., • Maintain accurate candidate and employee records in the ATS and other tracking systems., • Manage scheduling, candidate tracking, communications, and follow-up activities., • Utilize existing recruiting tools and workflows to support efficient hiring operations., • Support additional HR functions and employee-related initiatives as the role grows.

Job DescriptionDescription: Clinical Engineering Cyber Specialist | Hospital-Based Medical Device Cybersecurity Full Time | Clinical Engineering | Healthcare Technology Elizabeth Banzhaf, LPN Co-Founder & COO | Heartline Staffing Call or Text: 272-230-3157 LinkedIn: View Elizabeth's LinkedIn Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at 272-230-3157. Heartline Staffing is recruiting for a Clinical Engineering Cyber Specialist opportunity in Far Rockaway, New York. POSITION OVERVIEW • Lead the technical execution of a medical device cybersecurity program within a hospital environment., • Oversee implementation of cybersecurity controls for connected medical devices., • Perform medical device cybersecurity risk assessments and vulnerability remediation activities., • Collaborate closely with Hospital IT, Information Security, Clinical Engineering, and medical device manufacturers., • Support the security, integrity, and availability of medical devices across the healthcare environment. RESPONSIBILITIES • Lead collection of Critical Cybersecurity Data Elements (CDEs) within the CMMS platform., • Collect manufacturer documentation and cybersecurity recommendations., • Perform risk assessments based on collected CDEs and manufacturer guidance., • Oversee medical device configuration to align with cybersecurity standards and manufacturer recommendations., • Lead planned vulnerability remediation including patching and upgrades., • Lead response to unplanned vulnerabilities including zero-day threats., • Coordinate cybersecurity activities with medical device manufacturers., • Support testing and validation of network segmentation rules with hospital IT., • Investigate cybersecurity alerts affecting medical devices., • Analyze high and critical vulnerabilities and develop technical response recommendations., • Track and report vulnerability remediation activities., • Identify opportunities to improve cybersecurity practices across HTM and IT teams., • Support cybersecurity education and awareness for HTM teams., • Coach BMETs on cybersecurity best practices., • Participate in cybersecurity workgroups and technical forums., • Support HIPAA, Joint Commission, and enterprise cybersecurity audits. BENEFITS • Medical, Dental & Vision Insurance, • Wellness Programs, • 401(k) with Company Match, • Paid Time Off, • Company Holidays, • Career Growth Opportunities, • Tuition Reimbursement Requirements: Requirements • Minimum 3 years of experience in medical device cybersecurity or a healthcare technology environment REQUIRED, • Bachelor’s degree or equivalent experience REQUIRED, • Strong knowledge of CMMS platforms REQUIRED, • Strong knowledge of cybersecurity frameworks such as NIST or ISO REQUIRED, • Knowledge of FDA and Joint Commission regulatory requirements REQUIRED, • Experience leading cybersecurity initiatives, vulnerability remediation, and risk assessments REQUIRED, • Experience collaborating with Hospital IT, Information Security teams, HTM teams, and medical device manufacturers REQUIRED, • Valid driver's license with acceptable driving record REQUIRED, • Ability to work onsite in Far Rockaway, New York REQUIRED Preferred Qualifications • CISSP Certification, • HCISPP Certification, • CEH Certification, • Security+ Certification

Job DescriptionTalent Acquisition Specialist – Healthcare Recruiting Nassau & Suffolk Counties, NY | Full-Time | $70,000–$80,000/year Join Affirmed Home Care’s Growing Recruitment Team Affirmed Home Care is a private-pay concierge home care agency providing high-quality, personalized care to clients throughout New York. We are seeking an experienced Talent Acquisition Specialist to join our growing recruitment team and help us identify, attract, and hire exceptional healthcare professionals. This is an excellent opportunity for a recruiter who enjoys a fast-paced environment, relationship building, candidate sourcing, and community outreach and wants to play an important role in growing a healthcare organization. Position Overview As a Talent Acquisition Specialist, you will manage the full-cycle recruitment process for Home Health Aides (HHAs), Licensed Practical Nurses (LPNs), and Registered Nurses (RNs) throughout Nassau and Suffolk Counties. You will be responsible for sourcing qualified candidates, conducting interviews, coordinating onboarding, and helping ensure we have the right caregivers available to meet our clients' needs. Key Responsibilities • Recruit, source, interview, and hire HHAs, LPNs, and RNs, • Manage the full-cycle recruitment process from initial outreach through onboarding, • Create, maintain, and optimize job postings across multiple recruiting platforms, • Proactively source candidates through Indeed, job boards, social media, referrals, networking, and community outreach, • Conduct phone screens and interviews to identify qualified candidates, • Maintain consistent communication with candidates throughout the hiring process, • Guide new hires through onboarding and collect required employment documentation, • Ensure recruiting activities follow New York State requirements and Affirmed Home Care hiring standards, • Attend and represent Affirmed Home Care at job fairs, career fairs, schools, community events, and other recruiting events, • Build relationships with community organizations and local talent sources, • Assist with new-hire orientation and help provide a positive candidate experience, • Promote employee referral programs and other recruiting initiatives, • Track recruiting activity, candidate pipelines, and hiring results, • Meet weekly recruiting and hiring goals while maintaining high candidate qualityQualifications, • Associate's degree required; Bachelor's degree preferred, • 2+ years of recruiting experience in healthcare, home care, staffing, or a related field, • Experience recruiting HHAs, LPNs, and RNs required, • Strong experience with candidate sourcing and outbound recruiting, • Experience using job boards, social media, networking, and community outreach to identify candidates, • Excellent communication and interpersonal skills, • Strong organizational and time-management skills, • Ability to manage multiple open positions and priorities in a fast-paced environment, • Proficiency with Microsoft Word, Excel, and Outlook, • Experience with an Applicant Tracking System (ATS) preferred, • Must be authorized to work in the United StatesCompensation & Benefits Salary: $70,000–$80,000 annually, based on experience Benefits include: • Paid Time Off (PTO), • Medical, Dental & Vision Insurance, • 401(k) with Company Match, • Career Growth & Advancement Opportunities, • Supportive and Collaborative Team Environment, • Opportunity to make a meaningful impact in the lives of clients and caregiversWhy Join Affirmed Home Care? At Affirmed Home Care, our recruiters are an important part of our ability to provide exceptional care to our clients. You will have the opportunity to build relationships with healthcare professionals, develop new recruiting strategies, participate in community outreach, and directly contribute to the growth of our organization. If you're an experienced healthcare recruiter who is driven, organized, relationship-focused, and motivated by hiring great people, we want to hear from you. Apply Today Submit your resume and tell us why you'd be a great addition to the Affirmed Home Care recruitment team. Affirmed Home Care is proud to be an Equal Opportunity Employer. #ZR Powered by JazzHR iyqQU3d8mH

Job DescriptionABOUT COMMONPOINT:At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all. ABOUT THE ROLE:The Assistant Program Director supports the Program Director in the day-to-day operations of the program, ensuring high-quality implementation of programming, staff supervision, participant engagement, and operational excellence. The Assistant Program Director coordinates daily program operations, supervises frontline staff, and supports the successful implementation of program activities while ensuring compliance with funder, agency, and regulatory requirements. Working collaboratively with the Program Director and Content Specialist, the Assistant Director helps ensure program operations run efficiently while maintaining a safe, welcoming, and engaging environment for participants, families, and staff. The Assistant Director may oversee daily operations in the Program Director's absence or as designated. Across the agency, our part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals. Reports to the Program Director ROLE RESPONSIBILITIES:Agency Expectations: • Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required., • Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations., • Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment., • Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents. Role Expectations:Daily Operations & Program Implementation: • Support the day-to-day implementation of program operations and activities., • Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours., • Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations., • Conduct attendance outreach, routine family communication, and participant engagement efforts., • Monitor daily program implementation and ensure timely follow-through on assigned operational priorities., • Coordinate program operations during assigned hours, escalating operational or programmatic concerns to the Program Director as appropriate. Staff Support & Supervision: • Provide day-to-day supervision, guidance, and operational support to frontline staff., • Assist with onboarding, scheduling, coaching, and performance feedback., • Communicate daily operational priorities and support implementation of program expectations., • Foster a collaborative, accountable, and solutions-focused team environment., • Escalate staffing, performance, and operational concerns to the Program Director as appropriate. Operational Support & Compliance: • Assist with audits, monitoring visits, documentation, and operational follow-through., • Ensure attendance, incident reports, participant files, and required documentation are completed accurately and on time., • Coordinate inventory, purchasing requests, supply management, and facility readiness., • Maintain compliance with agency procedures, health and safety protocols, and licensing requirements. Program Quality & Continuous Improvement: • Support walkthroughs, quality improvement efforts, and implementation of action plans., • Assist with participant surveys, program observations, attendance tracking, and operational reporting., • Support data-informed improvements that strengthen participant engagement and overall program quality. Partnerships & External Relations: • Collaborate with the Program Director, Content Specialist, school staff, families, agency departments, and community partners to support daily program operations., • Maintain effective communication with internal and external stakeholders., • Represent Commonpoint professionally with participants, families, schools, and community partners., • Participate in staff meetings, professional development, and agency initiatives. QUALIFICATIONS & KEY ATTRIBUTES: MINIMUM QUALIFICATIONS: • Associate's degree required; Bachelor's degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or a related field preferred., • Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings., • Previous experience providing staff supervision, operational support, or program coordination preferred., • Experience supporting daily program operations, participant engagement, family communication, and staff supervision., • Strong organizational, communication, customer service, and problem-solving skills. PREFERRED QUALIFICATIONS: • Previous experience working in a Commonpoint or DYCD-funded program., • Experience with participant management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce)., • Knowledge of School Age Child Care (SACC) regulations and afterschool program operations., • Bilingual skills are welcomed. KEY ATTRIBUTES FOR ASSISTANT DIRECTOR: • Strong organizational and operational management skills with the ability to manage multiple priorities., • Excellent communication, customer service, and relationship-building skills., • Ability to supervise, coach, and support frontline staff in a collaborative environment., • Strong problem-solving and decision-making skills with the ability to adapt in a fast-paced environment., • Detail-oriented with strong follow-through and the ability to manage daily operations effectively., • Proficiency with Microsoft Office, Google Workspace, and online data management systems., • Commitment to providing safe, inclusive, and high-quality programming. COMPENSATION & BENEFITS: Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. WORKING CONDITIONS & JOB DETAILS:WORKING CONDITIONS: Work is performed primarily in a school or office setting, with regular activities conducted in classrooms, gyms, cafeterias, outdoor spaces, and other program environments as needed. • Position may require exposure to varying environmental conditions, including outdoor weather, loud noise, and other conditions associated with school-age and community-based programming., • Requires the ability to sit, stand, walk, bend, stoop, reach, and use a computer and other office equipment for extended periods throughout the workday., • Must be able to lift and carry materials, supplies, and equipment weighing up to 25 pounds, with occasional assistance for heavier items as needed., • Requires flexibility to work occasional evenings, weekends, and extended hours to support program operations, special events, training, family engagement activities, and agency initiatives., • Travel between program sites, schools, agency locations, and community events may be required based on program, operational, and funding needs. Temporary reassignment to alternate program sites, including summer program locations, may also be required to support agency operations. JOB DETAILS:Location: 189-10 Radnor Road, Hollis, NY, 11423Work Schedule: Monday–Friday. Typical afterschool hours are approximately 2:00 PM–6:00 PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events. Up to 19 hours per week. Non Union Position In Person To Apply: Send resumes to Diana Vigo at dvigo@commonpoint.org. Commonpoint is an equal opportunity employer

Job DescriptionABOUT COMMONPOINTAt Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all. ABOUT THE ROLEThe Assistant Program Director supports the Program Director in the day-to-day operations of the program, ensuring high-quality implementation of programming, staff supervision, participant engagement, and operational excellence. The Assistant Program Director coordinates daily program operations, supervises frontline staff, and supports the successful implementation of program activities while ensuring compliance with funder, agency, and regulatory requirements. Working collaboratively with the Program Director and Content Specialist, the Assistant Director helps ensure program operations run efficiently while maintaining a safe, welcoming, and engaging environment for participants, families, and staff. The Assistant Director may oversee daily operations in the Program Director's absence or as designated. Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals. Reports to the Program Director ROLE RESPONSIBILITIES:Agency Expectations: • Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required., • Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations., • Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment., • Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents. Role Expectations:Daily Operations & Program Implementation: • Support the day-to-day implementation of program operations and activities., • Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours., • Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations., • Conduct attendance outreach, routine family communication, and participant engagement efforts., • Monitor daily program implementation and ensure timely follow-through on assigned operational priorities., • Coordinate program operations during assigned hours, escalating operational or programmatic, • concerns to the Program Director as appropriate.Staff Support & Supervision:, • Provide day-to-day supervision, guidance, and operational support to frontline staff., • Assist with onboarding, scheduling, coaching, and performance feedback., • Communicate daily operational priorities and support implementation of program expectations., • Foster a collaborative, accountable, and solutions-focused team environment., • Escalate staffing, performance, and operational concerns to the Program Director as appropriate.Operational Support & Compliance:, • Assist with audits, monitoring visits, documentation, and operational follow-through., • Ensure attendance, incident reports, participant files, and required documentation are completed accurately and on time., • Coordinate inventory, purchasing requests, supply management, and facility readiness., • Maintain compliance with agency procedures, health and safety protocols, and licensing requirements.Program Quality & Continuous Improvement:, • Support walkthroughs, quality improvement efforts, and implementation of action plans., • Assist with participant surveys, program observations, attendance tracking, and operational reporting., • Support data-informed improvements that strengthen participant engagement and overall program quality.Partnerships & External Relations:, • Collaborate with the Program Director, Content Specialist, school staff, families, agency departments, and community partners to support daily program operations., • Maintain effective communication with internal and external stakeholders., • Represent Commonpoint professionally with participants, families, schools, and community partners., • Participate in staff meetings, professional development, and agency initiatives. QUALIFICATIONS & KEY ATTRIBUTES:MINIMUM QUALIFICATIONS: • Associate's degree required; Bachelor's degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or a related field preferred., • Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings., • Previous experience providing staff supervision, operational support, or program coordination preferred., • Experience supporting daily program operations, participant engagement, family communication, and staff supervision., • Strong organizational, communication, customer service, and problem-solving skills. PREFERRED QUALIFICATIONS: • Previous experience working in a Commonpoint or DYCD-funded program., • Experience with participant management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce)., • Knowledge of School Age Child Care (SACC) regulations and afterschool program operations., • Bilingual skills are welcomed. KEY ATTRIBUTES FOR ASSISTANT DIRECTOR: • Strong organizational and operational management skills with the ability to manage multiple priorities., • Excellent communication, customer service, and relationship-building skills., • Ability to supervise, coach, and support frontline staff in a collaborative environment., • Strong problem-solving and decision-making skills with the ability to adapt in a fast-paced environment., • Detail-oriented with strong follow-through and the ability to manage daily operations effectively., • Proficiency with Microsoft Office, Google Workspace, and online data management systems., • Commitment to providing safe, inclusive, and high-quality programming COMPENSATION & BENEFITS:Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. WORKING CONDITIONS & JOB DETAILS:WORKING CONDITIONS:Work is performed primarily in a school or office setting, with regular activities conducted in classrooms, gyms, cafeterias, outdoor spaces, and other program environments as needed. • Position may require exposure to varying environmental conditions, including outdoor weather, loud noise, and other conditions associated with school-age and community-based programming., • Requires the ability to sit, stand, walk, bend, stoop, reach, and use a computer and other office equipment for extended periods throughout the workday., • Must be able to lift and carry materials, supplies, and equipment weighing up to 25 pounds, with occasional assistance for heavier items as needed., • Requires flexibility to work occasional evenings, weekends, and extended hours to support program operations, special events, training, family engagement activities, and agency initiatives., • Travel between program sites, schools, agency locations, and community events may be required based on program, operational, and funding needs. Temporary reassignment to alternate program sites, including summer program locations, may also be required to support agency operations. JOB DETAILSWork Schedule: Monday–Friday. Typical afterschool hours are approximately 2:00 PM–6:000 PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events. Up to 19 hours per week. Non Union PositionIn Person Commonpoint is an equal opportunity employer

Job Description:\n\nPOSITION SUMMARY The Quality Assurance Specialist is responsible for assisting in the development, implementation, monitoring, and evaluation of the Agency's Quality Assurance, Regulatory Compliance, Risk Management, and Continuous Quality Improvement programs to ensure services are delivered in accordance with OPWDD regulations, OMIG requirements, Medicaid standards, Agency policies and procedures, and all applicable federal and state regulations. The Quality Assurance Specialist conducts comprehensive audits, compliance reviews, program observations, record reviews, environmental assessments, and regulatory monitoring activities across Residential Services, Certified Day Habilitation, Day Habilitation Without Walls, Community Habilitation, Respite Services, Supported Employment (SEMP), Pre-Vocational Services, Nursing Services, Transportation, Maintenance, Human Resources, Records Management, and other Agency departments to evaluate operational performance, identify areas of regulatory risk, verify compliance, and promote high-quality, person-centered services. The Quality Assurance Specialist collaborates with Executive Leadership, program leadership, clinical departments, and interdisciplinary team members to identify compliance concerns, monitor corrective actions, provide technical assistance, support survey readiness, and promote continuous quality improvement throughout the Agency. The Quality Assurance Specialist conducts internal audits, unannounced program reviews, mock surveys, documentation reviews, environmental inspections, medication observations, active treatment observations, transportation reviews, and other quality monitoring activities to ensure individuals receive safe, effective, person-centered services while assisting departments in maintaining regulatory compliance, improving operational performance, reducing organizational risk, and achieving quality outcomes. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Employee must possess the ability to interact professionally and ethically with individuals receiving services, families, Agency leadership, supervisors, managers, Program Coordinators, Residential Managers, clinical professionals, Direct Support Professionals, regulatory agencies, community partners, and interdisciplinary team members while maintaining objectivity, professionalism, and confidentiality. Must possess comprehensive knowledge of OPWDD regulations, OMIG requirements, Medicaid standards, HIPAA, Corporate Compliance, Incident Management requirements, Quality Assurance principles, and all applicable federal and state regulations governing services for individuals with intellectual and developmental disabilities. Must possess knowledge of quality assurance methodologies, regulatory compliance, internal auditing, risk assessment, corrective action planning, root cause analysis, active treatment principles, person-centered planning, documentation standards, incident management, infection prevention, medication administration requirements, fire and life safety standards, emergency preparedness, environmental safety, and continuous quality improvement principles. Knowledge of Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services (PONS), PrecisionCare documentation, billing documentation, clinical records, and other OPWDD-required documentation is required. Ability to conduct comprehensive audits, documentation reviews, program observations, interviews, compliance assessments, mock surveys, environmental inspections, medication room reviews, transportation reviews, and regulatory monitoring activities while accurately identifying deficiencies, determining compliance risks, evaluating systemic concerns, and recommending corrective actions. Ability to prepare professional audit reports, exit conference summaries, corrective action recommendations, statistical reports, trend analyses, executive summaries, and other quality assurance documentation using objective, factual, and professional language. Ability to interpret and apply Agency policies, OPWDD regulations, OMIG requirements, Medicaid standards, and regulatory guidance while exercising sound judgment, maintaining confidentiality, prioritizing multiple assignments, meeting strict deadlines, and managing sensitive information. Ability to utilize Microsoft Office applications, PrecisionCare, electronic health records, audit software, databases, reporting systems, and other technology necessary to perform Quality Assurance, regulatory compliance, auditing, and reporting functions. Ability to communicate effectively both verbally and in writing, provide technical assistance and coaching, conduct exit conferences, present audit findings, educate staff regarding regulatory requirements, and establish collaborative working relationships with Agency leadership, program staff, regulatory agencies, and interdisciplinary team members. Ability to travel to all Agency locations, conduct field audits and unannounced program reviews, work flexible hours when necessary to complete evening or weekend observations, and perform duties necessary to support the Agency's Quality Assurance, Risk Management, Regulatory Compliance, and Continuous Quality Improvement programs. ESSENTIAL RESPONSIBILITIES Quality Assurance Program AdministrationWork collaboratively with Executive Leadership, the Director of Quality Assurance, Assistant Director of Quality Assurance, Program Leadership, clinical departments, and interdisciplinary team members to implement, monitor, and continuously improve the Agency's Quality Assurance, Regulatory Compliance, Risk Management, and Continuous Quality Improvement programs.Develop, review, revise, and maintain Quality Assurance audit tools, monitoring instruments, compliance checklists, survey tools, risk assessment tools, and quality review processes to ensure they remain consistent with current OPWDD regulations, OMIG requirements, Medicaid standards, Agency policies, best practices, and all applicable federal and state regulatory requirements.Monitor changes to OPWDD regulations, Administrative Memoranda (ADMs), guidance documents, survey protocols, Medicaid requirements, and Agency policies, and recommend revisions to Quality Assurance monitoring tools, audit instruments, and compliance review processes to maintain regulatory compliance.Assist in the development, implementation, and evaluation of Quality Assurance policies, standard operating procedures, audit methodologies, quality indicators, performance measures, and monitoring systems that promote regulatory compliance and continuous quality improvement.Identify operational, clinical, regulatory, and organizational risks through ongoing monitoring, auditing, data analysis, and program observations and communicate findings and recommendations to Quality Assurance leadership. Compliance Monitoring & Internal AuditsConduct comprehensive internal audits, compliance reviews, and operational assessments of Residential Services, Certified Day Habilitation, Day Habilitation Without Walls, Community Habilitation, Respite Services, Pre-Vocational Services, Supported Employment (SEMP), Nursing Services, Transportation, Maintenance, Records Management, Human Resources, and other Agency departments to evaluate compliance with applicable regulations and Agency standards.Conduct announced and unannounced quality assurance reviews, spot visits, mock surveys, environmental inspections, documentation reviews, and program observations to evaluate regulatory compliance, operational performance, and quality of services.Conduct routine observations of active treatment, person-centered service delivery, staff interactions, community integration activities, transportation services, meal services, medication administration, fire safety procedures, infection prevention practices, and other operational activities to verify services are delivered in accordance with Agency expectations and regulatory requirements.Review Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services (PONS), assessments, daily documentation, monthly progress notes, billing documentation, attendance records, PrecisionCare documentation, and other required records to verify accuracy, completeness, consistency, and regulatory compliance.Evaluate programs for compliance with OPWDD regulations, Medicaid requirements, HIPAA, Corporate Compliance standards, Agency policies, and accepted professional standards while identifying deficiencies, compliance risks, systemic concerns, and opportunities for quality improvement. Regulatory Compliance & Documentation ReviewReview individual records, clinical documentation, medical records, Life Plans, Staff Action Plans, Behavior Support Plans (BSPs), Plans of Nursing Services (PONS), assessments, monthly summaries, daily service documentation, billing records, attendance records, PrecisionCare documentation, and other required records to ensure compliance with OPWDD regulations, Medicaid requirements, Agency policies, and documentation standards.Verify documentation is accurate, complete, timely, person-centered, internally consistent, and supports services delivered while identifying deficiencies, omissions, conflicting information, and documentation trends requiring corrective action.Evaluate implementation of Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services, safeguards, Levels of Supervision, active treatment requirements, and other individual service plans to ensure services are implemented consistently and in accordance with regulatory requirements and each individual's assessed needs.Conduct documentation reviews to verify required assessments, evaluations, physician orders, nursing documentation, behavior documentation, habilitation records, employment records, community service documentation, and other required records are maintained, current, and compliant with applicable regulations and Agency standards.Monitor compliance with medication administration practices, delegated nursing activities, infection prevention procedures, health and safety requirements, emergency preparedness standards, fire safety regulations, environmental safety standards, transportation requirements, and other operational safeguards through observations, documentation reviews, and quality assurance monitoring activities.Review PrecisionCare documentation, electronic health records, incident documentation, physician orders, appointment tracking, medication records, assessments, alerts, and other electronic documentation to ensure information is accurate, current, complete, and consistent throughout the individual's record.Monitor compliance with incident reporting requirements, abuse prevention procedures, regulatory notifications, investigation recommendations, corrective action implementation, and other Quality Assurance activities while communicating identified concerns to the Director of Quality Assurance and appropriate Agency leadership.Review program operations to verify individuals receive services consistent with approved program descriptions, habilitation objectives, staffing requirements, Levels of Supervision, person-centered practices, active treatment principles, and Agency standards of care. Survey Readiness & Corrective Action MonitoringConduct comprehensive mock surveys, survey readiness reviews, focused compliance reviews, and pre-survey assessments to evaluate program readiness, identify regulatory deficiencies, and prepare departments for OPWDD surveys, certifications, audits, and other regulatory inspections.Prepare professional audit reports, compliance summaries, deficiency reports, exit conference documentation, corrective action recommendations, and quality improvement reports that clearly identify findings, applicable regulations, compliance risks, recommended corrective actions, and opportunities for operational improvement.Conduct exit conferences with Program Leadership and department management to review audit findings, discuss regulatory deficiencies, provide technical assistance, clarify compliance expectations, establish corrective action timelines, and answer questions regarding regulatory requirements and Agency expectations.Monitor corrective action plans to ensure deficiencies are addressed within established timeframes, corrective measures are effectively implemented, supporting documentation is maintained, and corrective actions remain compliant with regulatory and Agency requirements.Conduct follow-up audits, verification reviews, and compliance monitoring activities to validate corrective actions have been successfully implemented, deficiencies have been resolved, and sustained regulatory compliance has been achieved.Identify repeat deficiencies, recurring compliance concerns, ineffective corrective actions, operational trends, and systemic issues requiring additional intervention, and communicate findings and recommendations to the Director of Quality Assurance and Agency leadership.Evaluate audit findings to determine whether deficiencies represent isolated events, repeated occurrences, systemic failures, pervasive compliance concerns, or conditions that create an immediate threat to the health, safety, welfare, rights, dignity, or continuity of services for individuals receiving supports.Escalate significant compliance concerns, high-risk findings, systemic deficiencies, and immediate health and safety concerns to the Director of Quality Assurance while assisting with the development, implementation, monitoring, and verification of corrective action strategies designed to improve regulatory compliance and operational performance. Quality Improvement, Risk Management & Technical AssistanceIdentify operational, clinical, environmental, documentation, and regulatory risks through audits, observations, data analysis, interviews, and compliance reviews, and communicate findings and recommendations to the Director of Quality Assurance and appropriate leadership.Analyze audit findings, incident trends, corrective action outcomes, survey results, and quality indicators to identify recurring deficiencies, systemic concerns, organizational risks, and opportunities for continuous quality improvement.Assist in the development, implementation, monitoring, and evaluation of quality improvement initiatives, performance improvement projects, regulatory compliance strategies, and best practices designed to improve service quality, operational performance, and regulatory compliance.Provide technical assistance, coaching, and regulatory guidance to Program Leadership, supervisors, clinical staff, and Direct Support Professionals regarding OPWDD regulations, Agency policies, documentation standards, person-centered practices, active treatment, and quality assurance expectations.Educate program leadership and staff on identified audit findings, regulatory deficiencies, coEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description The Clinical Engineering Cyber Specialist leads the technical activities associated with the delivery of a medical device cybersecurity program, such as collection of cybersecurity data elements in the asset inventory, implementation of cybersecurity controls, and execution of critical cybersecurity fixes. Leads the technical analysis of emerging cybersecurity threats to determine impact to any devices in the asset inventory. Advises on technical elements of cybersecurity strategy, including recommendations for improvement. Supports the collection of metrics and key performance indicators for leadership review. Responsibilties: • Leading and supporting the implementation of medical device cybersecurity strategies!, • Clinical Engineering Cyber Specialist to oversee and execute critical technical components of our healthcare cybersecurity program., • This role leads the implementation of cybersecurity controls, performs risk assessments, and collaborates closely with hospital IT and InfoSec teams to ensure the security and availability of medical devices., • The ideal candidate will bring strong technical leadership, a proactive approach to threat mitigation, and a deep understanding of healthcare regulatory requirements., • Lead the collection of critical cybersecurity data elements (CDEs) and manufacturer documentation in CMMS and conduct risk assessments based on those findings., • Oversee configuration of medical devices to align with cybersecurity standards and manufacturer guidelines., • Manage planned and unplanned vulnerability remediation efforts, including response to zero-day threats and coordination with device manufacturers., • Investigate cybersecurity alerts on medical devices, analyze high-risk vulnerabilities, and develop response recommendations., • Track and report on vulnerability remediation activities while identifying opportunities to improve cybersecurity practices across HTM and IT., • Support HTM cybersecurity education, coach BMETs on best practices, and represent the industry cybersecurity forums. Requirements: • Experience in medical device cybersecurity or a healthcare technology environment., • A valid driver’s license and acceptable driving record., • Strong knowledge of CMMS platforms, cybersecurity frameworks (e.g., NIST, ISO), and FDA/Joint Commission regulations., • Proven ability to lead technical projects and drive cross-functional alignment., • Relevant certifications (e.g., CISSP, HCISPP, CEH, or Security+) preferred. Minimum Qualifications & Requirements: • Minimum Education Requirement: Bachelor’s degree or equivalent experience, • Minimum Functional Experience: 3 years. Technical Support – 80% • Leads the collection of Critical Data Elements (CDEs) in CMMS, • Leads collection of manufacturer documentation and cybersecurity recommendations, • Leads risk assessment of assets based on collected CDEs and documentation, • Oversees out of the box configuration of medical devices to expected standards, • Leads the planned vulnerability remediation, such as planned patching or upgrades, • Leads the unplanned vulnerability remediation, such as response to zero-day threats, • Leads the coordination of cybersecurity activities with device manufacturers as needed, • Leads the testing and validation of network segmentation rules in coordination with hospital IT, • Supports a range of IT projects that have implications for medical devices on the network. Program Support – 10% • Leads the investigation of alerts on medical devices in the hospital and clinics, • Leads analysis and development of recommendations for response to high/critical vulnerabilities, • Leads the tracking and reporting of vulnerability remediation activities, • Identifies opportunities for improvement in cybersecurity practices for HTM and IT, • Oversees quality control for cybersecurity data and documentation in CMMS. Training – 5% • Support HTM cybersecurity education & awareness for HTM teams, • Coaches BMETs on basic cybersecurity hygiene and out of the box controls, • Participates in industry cybersecurity workgroups and forums as representative., • Completes mandatory technical and non-technical training. Regulatory and Compliance – 5% • Advises on hospital audits involving cybersecurity, including HIPAA and Joint Commission, • Advises on enterprise cybersecurity audits in alignment with enterprise leadership \nCompany Description We bring more than 20 years of experience in the executive recruiting and staffing industry. Somerset Global Solutions specializes in Direct Hire, Retained, Temp-to-hire, and Contract Solutions. We are a valued company guided by honesty, ethics, and integrity. We focus on challenging and building employees personal strength where they can reach their highest potential within your organization and bringing top talent to your organization. Our efforts are to serve more than job seekers, but the business community as a whole. Somerset Global Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veterans or disability status and prohibits workplace Discrimination and Harassment of Any Kind. No Sponsorship Available We bring more than 20 years of experience in the executive recruiting and staffing industry.\r\nSomerset Global Solutions specializes in Direct Hire, Retained, Temp-to-hire, and Contract Solutions. \r\nWe are a valued company guided by honesty, ethics, and integrity. We focus on challenging and building employees personal strength where they can reach their highest potential within your organization and bringing top talent to your organization. Our efforts are to serve more than job seekers, but the business community as a whole.\r\n\r\nSomerset Global Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veterans or disability status and prohibits workplace Discrimination and Harassment of Any Kind.\r\n\r\nNo Sponsorship Available

Reviews and submits temp profiles against long term staffing needs. Executes FlexStaff staffing strategy for assigned areas to ensure client needs are met. Receives and fulfills staffing requests of clinical and non-clinical contingent staff for assigned areas throughout Northwell Health.

Monitors staffing needs for specified areas and ensures support expectations are met. Reviews and submits temp profiles against long term staffing needs. FlexStaff Staffing Coordinator.

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all. The Assistant Program Director supports the Program Director in the day-to-day operations of the program, ensuring high-quality implementation of programming, staff supervision, participant engagement, and operational excellence. The Assistant Program Director coordinates daily program operations, supervises frontline staff, and supports the successful implementation of program activities while ensuring compliance with funder, agency, and regulatory requirements. Working collaboratively with the Program Director and Content Specialist, the Assistant Director helps ensure program operations run efficiently while maintaining a safe, welcoming, and engaging environment for participants, families, and staff. The Assistant Director may oversee daily operations in the Program Director's absence or as designated. Across the agency, our part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals. Role Responsibilities: • Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required., • Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations., • Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment., • Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents. Daily Operations & Program Implementation: • Support the day-to-day implementation of program operations and activities., • Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours., • Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations., • Conduct attendance outreach, routine family communication, and participant engagement efforts., • Monitor daily program implementation and ensure timely follow-through on assigned operational priorities., • Coordinate program operations during assigned hours, escalating operational or programmatic concerns to the Program Director as appropriate. Staff Support & Supervision: • Provide day-to-day supervision, guidance, and operational support to frontline staff., • Assist with onboarding, scheduling, coaching, and performance feedback., • Communicate daily operational priorities and support implementation of program expectations., • Foster a collaborative, accountable, and solutions-focused team environment., • Escalate staffing, performance, and operational concerns to the Program Director as appropriate. Operational Support & Compliance: • Assist with audits, monitoring visits, documentation, and operational follow-through., • Ensure attendance, incident reports, participant files, and required documentation are completed accurately and on time., • Coordinate inventory, purchasing requests, supply management, and facility readiness., • Maintain compliance with agency procedures, health and safety protocols, and licensing requirements. Program Quality & Continuous Improvement: • Support walkthroughs, quality improvement efforts, and implementation of action plans., • Assist with participant surveys, program observations, attendance tracking, and operational reporting., • Support data-informed improvements that strengthen participant engagement and overall program quality. Partnerships & External Relations: • Collaborate with the Program Director, Content Specialist, school staff, families, agency departments, and community partners to support daily program operations., • Maintain effective communication with internal and external stakeholders., • Represent Commonpoint professionally with participants, families, schools, and community partners., • Participate in staff meetings, professional development, and agency initiatives. Qualifications & Key Attributes: Minimum Qualifications: • Associate's degree required; Bachelor's degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or a related field preferred., • Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings., • Previous experience providing staff supervision, operational support, or program coordination preferred., • Experience supporting daily program operations, participant engagement, family communication, and staff supervision., • Strong organizational, communication, customer service, and problem-solving skills. Preferred Qualifications: • Previous experience working in a Commonpoint or DYCD-funded program., • Experience with participant management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce)., • Knowledge of School Age Child Care (SACC) regulations and afterschool program operations., • Bilingual skills are welcomed. Key Attributes for Assistant Director: • Strong organizational and operational management skills with the ability to manage multiple priorities., • Excellent communication, customer service, and relationship-building skills., • Ability to supervise, coach, and support frontline staff in a collaborative environment., • Strong problem-solving and decision-making skills with the ability to adapt in a fast-paced environment., • Detail-oriented with strong follow-through and the ability to manage daily operations effectively., • Proficiency with Microsoft Office, Google Workspace, and online data management systems., • Commitment to providing safe, inclusive, and high-quality programming. Compensation & Benefits: Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position's scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. Working Conditions & Job Details: Working Conditions: Work is performed primarily in a school or office setting, with regular activities conducted in classrooms, gyms, cafeterias, outdoor spaces, and other program environments as needed. • Position may require exposure to varying environmental conditions, including outdoor weather, loud noise, and other conditions associated with school-age and community-based programming., • Requires the ability to sit, stand, walk, bend, stoop, reach, and use a computer and other office equipment for extended periods throughout the workday., • Must be able to lift and carry materials, supplies, and equipment weighing up to 25 pounds, with occasional assistance for heavier items as needed., • Requires flexibility to work occasional evenings, weekends, and extended hours to support program operations, special events, training, family engagement activities, and agency initiatives., • Travel between program sites, schools, agency locations, and community events may be required based on program, operational, and funding needs. Temporary reassignment to alternate program sites, including summer program locations, may also be required to support agency operations. Job Details: Location: 189-10 Radnor Road, Hollis, NY, 11423 Work Schedule: MondayFriday. Typical afterschool hours are approximately 2:00 PM6:00 PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events. Up to 19 hours per week. Non Union Position In Person To Apply: Send resumes to Diana Vigo at dvigo@commonpoint.org. Commonpoint is an equal opportunity employer.

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice President of Supportive Housing and Adult Homes is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program supervisor, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings with Pathways to Wellness and RN, to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Completes SPOA referrals for IMT, ACT Team, and Non- Medicaid Care Coordination, • Utilizes Mental Health Hygiene Warrant when needed, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with Real Properties., • Supervise the Clinical Specialist for SIBN, provide clinical support, and training., • Other clinical duties as assigned by Vice President of Supported Housing and Adult Homes Direct and Supervise Personnel: • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Conducts employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources Maintains Property Accountability: • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensure all units leased by ICL are in accordance to OMH funding and organization’s values Provides Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all KPI are meet for the program such as home visits, referrals, vacancies, rental arrears, etc. Assures Fiscal Control and Accountability: • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department., • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Monitors census, and vacancy report and maintains census at expected occupancy levels per OMH. Fosters Community Relations: • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • Engage in new partnership with community-based organization, hospitals, community boards, etc. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers. Performs other job-related duties as assigned. ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES: • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business, • Ability to travel. QUALIFICATIONS AND EXPERIENCE: MINIMUM REQUIRED EDUCATION AND/OR EXPERIENCE: • Master’s degree in social work, Psychology, or other mental health field with three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity. Experience with housing, individuals with Serious Mental Illness and Substance Use. PREFERRED: • NYS Licensure in a recognized mental health profession (LMSW or LMHC), • Bilingual in Spanish ICL BENEFITS: • We support your professional growth by offering Continuing Education Units (CEUs) for qualifying trainings for LCSW, LMSW, and LMHC professionals. #ICLOTHER

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account.\n\nAbout the Position\n\nUnder the supervision of the Assistant Director - Program Nursing and at the direction of both nursing and program leadership teams, the Supervisor - Registered Nurse is responsible for oversight and direction of day-to-day activities of nursing-related services for their assigned region and/or system(s).\n\nYAI's Mission\n\nReady to join our 4,000+ employees in a career at YAI?\nWorking at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you!\n\nJoin us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/nursing.\n\nLocation\n\n \n Queens\n\nSchedule\n\n \n Full time\n\nKey/Essential Functions & Responsibilities\n\n \n Responsible for ensuring safe and appropriate nursing services and medication administration for persons supported across assigned caseload, which may include a variety of program(s) and/or system(s), working in collaboration with regional, nursing and other leadership and interdisciplinary teams to ensure implementation of person-centered, individualized plans of nursing service by regularly monitoring, assessing and addressing program and person-specific needs through oversight of nursing staff.\n \n Serves as the primary resource for day-to-day nursing and medical-related needs of the people we support across assigned caseload, providing leadership and clinical support to program staff, regularly attending regional leadership meetings to remain informed of progress, concerns or issues, making recommendations and implementing resolutions to address new or changing needs.\n \n Develops and maintains an understanding of regulations applicable to assigned programs and/or systems as they relate to medical and nursing care, including needs or care for specific medical and related conditions of persons supported and of scopes and standards of nursing practice applicable to state(s) of assignment. \n \n Directly supervises Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) for assigned caseload across or within a region, providing support and guidance for nursing services to ensure that the medical needs of persons supported are successfully met.\n \n Maintains regular communication with assigned nursing staff to ensure understanding and consistent application and enforcement of job expectations, performance standards, policies and procedures and conducts regular observations, including on-site at programs or systems across assigned caseload, to evaluate performance, managing concerns of performance issues through discussions and plans for corrective actions or development plans, as needed.\n \n Ensures nursing staff are utilizing the full nursing process with each person supported from assessing conditions through improving effectiveness of care and are appropriately communicating with persons supported based on their learning needs, as they relate to health care, to support understanding and education relating to individualized medical treatments, medications and related information.\n \n Regularly monitors and assesses nursing caseloads based on program and/or person-specific needs, proposing changes and new needs to nursing leadership team, including reassignments of Regional HCS to programs across caseload to address specific needs or concerns.\n \n Directs and assists assigned nursing staff with implementing, monitoring and otherwise updating plans of nursing care or PONS, addressing new and changing medical needs for persons supported and handling complex medical issues through regular support, feedback and coaching, on site, in person and virtually as appropriate.\n \n Regularly travels to programs across assigned region to engage with or observe persons supported, program staff and nursing staff or to conduct assessments, implement plans, collect data, facilitate medical in-services and/or attend meetings to ensure appropriate implementation and monitoring of nursing plans; travels to local headquarters or other regions, as directed.\n \n Participates in the hiring process, interviewing and assessing candidates for nursing roles and ensures appropriate staffing and coverage for assigned caseload and assists with the identification of partnerships and with or at recruitment initiatives or events to attract and retain nursing staff, in collaboration with HR and nursing leadership teams.\n \n Initiates, reviews or approves staff status, work hours, promotions, demotions, transfers and/or other adjustments for staff, ensuring changes are appropriately submitted in Workday in a timely manner.\n \n Ensures timekeeping records and approvals are completed through Workday accurately and on a timely basis to support payroll processing; identifies concerns with attendance, work hours and/or time tracking, resolving with staff or coordinating resolutions with leadership, when needed.\n \n Collaborates with regional program leadership, program staff and nursing team to identify, address and/or coordinate clinical training needs, supports, assessments, documentation and related plans, providing feedback regarding program staff and people supported, as applicable.\n \n Plans and facilitates regional direct care leadership and/or other clinical team meetings to engage, train and assess Health Care Specialist and other direct care staff as applicable, providing support, guidance, mentorship and feedback through regular updates, information and discussions; directly supervises Regional Health Care Specialist(s), assigning responsibilities and monitoring performance.\n \n Regularly monitors medical systems, including Electronic Medication Administration Record (eMAR), to ensure quality of documentation and adherence to prescribed orders and/or requirements for services including medication administration and confirming appropriate, complete, person-centered and timely documentation of all plans, calls, correspondence and encounters with people we support in appropriate formats and systems, in accordance with all established guidelines and regulations.\n \n Supports nursing leadership with the implementation and communication of new and updated codes, rules, regulations, administrative memoranda and/or protocols for nursing/clinical practice, including localized infection control practices and other related plans for communicable diseases, OSHA regulations and exposure control by providing guidance and education to assigned caseload and escalating concerns or issues.\n \n Reviews medical data for assigned caseload through regular monitoring of electronic health record, eMAR and/or other systems to support quality assurance of nursing-related services, conducting regular checks of and analyzing documentation and information to identify and report on key indicators, such as medication errors, 911 calls and falls, summarizing trends and changes over time.\n \n Collaborates with applicable parties to address audit findings and other issues or concerns, actively participating in the development and implementation of plans of corrective action to resolve findings with a focus on continuous improvement, directing activities, facilitating specialized or ad hoc trainings to address deficiencies, conducting regular check-ins with program to assess effectiveness and making recommendations for changes to improve health outcomes for persons supported.\n \n Participates in nursing call list for assigned caseload, receiving and triaging phone calls as needed, including escalated calls from nursing staff and assists with handling or directing calls from program staff, leadership and/or persons supported during and outside of regular working hours.\n \n Presents information and responds to inquiries regarding health, conditions and/or status of persons supported across assigned caseload and assists with nursing-related needs in other service settings or systems as needed or requested, which may include participating in meetings, planning, assessments and/or education.\n \n Ensures appropriate oversight of medical care and systems for assigned caseloads by nursing staff, including regular in-service training and education for direct care staff across assigned caseload regarding medical needs, medication information and administration or other conditions including short-term needs for specific conditions through regular monitoring.\n \n Takes the lead for intake assessments during the referral process for assigned caseload, reviewing medical records and documentation, suggesting matches to programs and ensuring or facilitating direct observations and/or assessments to inform recommendations to program and/or nursing leadership for placement.\n \n Participates in residential nursing on-call system on a regularly scheduled, rotational basis or as applicable for assignment to ensure appropriate nursing coverage and response to incidents, inquiries or emergencies, including on a 24/7 basis within 30 minutes in accordance with OPWDD guidelines and/or as prescribed for other program, system or agency requirements.\n \n Keeps abreast of applicable Federal, State and/or Local government regulations and standards, including those applicable to oversight agencies for assigned setting(s), infection control and/or nursing care and completes and maintains all necessary trainings based on assigned system(s) to ensure compliance with all applicable regulations and internal policies or procedures.\n \n Provides support to the agency as a whole, participating in various program and nursing-focused initiatives and committees requiring nursing involvement such as Human Rights, Incident Review and Choking Committees and/or supporting additional programs, systems and special projects, as requested.\n \n Participates in the development of medical in-service trainings or assessments for specific content areas such as AMAP, choking and diabetes and/or for specialized programs including START, OMH, etc. in collaboration with nursing leadership team. \n \n Complies with and ensures staff complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).\n \n Performs all other duties as assigned.\n\nMinimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) \n\n \n Valid, active Registered Nursing (RN) license and/or registration to practice as an RN in assigned state of operations (NY or NJ); and\n \n Holds and maintains Basic Life Support (BLS) certification for Healthcare Providers; and\n \n Bachelor of Science in Nursing (BSN) degree and three (3) years of nursing experience in any healthcare setting, preferably working with individuals with intellectual and developmental disabilities (I/DD); or\n \n Satisfactory equivalent combination of education, experience and/or training; however, all incumbents must hold current, valid license to practice as a RN in state of assignment and current BLS. \n \n Demonstrates sound clinical judgment in selecting methods and techniques to resolve medical concerns.\n \n Excellent interpersonal, verbal and written communication skills, along with the ability to effectively interact with and communicate medical information to persons supported, staff at all levels and circles of support, including external medical providers.\n \n Exceptional supervisory and leadership skills, including the ability to effectively direct, coach and support nursing and program staff across multiple sites through hands-on support by adapting leadership style to address a variety of team and/or individual challenges.\n \n Ability and willingness to lead, direct and teach program staff on appropriate medical support for persons supported, including medication administration and specialty care for complex or specialized needs, both on-the-job and through formal training in group or individual settings.\n \n Proficiency with computers and experience using electronic medical record, billing and/or other related electronic systems, email and Microsoft Office Suite, along with the ability to quickly learn new systems and programs, including Workday.\n \n Highly organized and flexible with ability to effectively manage multiple priorities to ensure adherence to all applicable requirement and deadlines, while appropriately addressing a variety of person-centered needs.\n \n Must obtain and maintain any additional certifications as required for assigned programs, systems and/or persons supported, which may include Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), Diabetes Care or Train-the-Trainer trainings.\n \n Ability to regularly report to programs in assigned caseload and to travel to, from and/or between programs, as needed and to other regions or local headquarters, as requested.\n \n Ability to work a flexible schedule as required by caseload and to respond to and/or triage calls regarding medical concerns or emergencies for assigned caseload outside of regularly scheduled working hours and to be on-call, as needed.\n \n Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff.\n\nPreferred Qualification Requirements (desired requirements beyond MQRs above)\n\n \n One (1) year of experience supervising nurses in a formal or head nurse capacity.\n \n Two (2) years of experience supporting people with I/DD in any capacity including in a nursing home, assisted living facility, rehabilitation center and/or setting applicable to assigned caseload.\n \n Knowledge of I/DD, related diagnoses and applicable regulations in state of assignment (OPWDD, DDD, etc.).\n\nCompensation\n\n \n $100,625 to $112,125 annually\n\nBenefits\n\n \n Tuition reimbursement\n \n Medical, dental, vision - with options for family and more extensive medical plans, as well as vision along with option to contribute toward a Health Savings Account (HSA)\n \n P

Job DescriptionSenior Help Desk Support Specialist (Level 2/3) Location: Lake Success, NY Schedule: Full-Time, In Person Salary: $85,000–$95,000 per year About the Position ATC Healthcare Services is seeking a full-time Senior Help Desk Support Specialist (Level 2/3) to join our corporate IT team in Lake Success, New York. This is an in-house corporate IT role supporting internal employees and authorized business users of ATC Healthcare Services and CareBuilders at Home. It is not a client-site assignment, healthcare staffing placement, franchise opportunity, or general recruiting role. In this position, you will provide advanced end-user technical support, resolve escalated issues, and help maintain reliable day-to-day technology operations. You will work primarily from our Lake Success office while providing both in-person and remote support as needed. We are looking for someone who combines strong troubleshooting skills with excellent customer service and takes ownership of issues through resolution or appropriate escalation. Key Responsibilities • Provide Level 2 and Level 3 technical support to internal employees and authorized business users., • Troubleshoot escalated hardware, software, Microsoft 365, endpoint, connectivity, VPN, and user-access issues., • Support Windows desktops and laptops, printers, mobile devices, peripherals, and approved software., • Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint., • Administer user accounts, passwords, permissions, and access through Active Directory and/or Microsoft Entra ID (Azure AD)., • Support employee onboarding and offboarding by provisioning and deprovisioning accounts, equipment, applications, email, and system access., • Troubleshoot common network and remote-access issues, including Wi-Fi, TCP/IP, DNS, DHCP, and VPN connectivity., • Monitor help desk tickets and escalated requests to ensure timely, well-documented resolution., • Coordinate with internal stakeholders and approved vendors to resolve infrastructure, application, security, or network-related issues., • Maintain accurate technical documentation, including troubleshooting steps, resolutions, procedures, and recurring issues., • Assist with IT asset inventory, device records, software licensing, subscriptions, hardware replacements, deployments, upgrades, and other technology projects., • Follow all company cybersecurity, confidentiality, information-security, and data-protection requirements., • Perform other related IT duties as assigned.Qualifications, • 3+ years of experience in help desk, desktop support, technical support, or a similar IT support role preferred., • Experience providing Level 2 or other advanced end-user technical support., • Strong working knowledge of Windows operating systems and Microsoft 365., • Working knowledge of Active Directory and/or Microsoft Entra ID (Azure AD)., • Experience with user provisioning, access management, permissions, and account administration., • Working knowledge of TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and general network troubleshooting., • Experience troubleshooting computers, printers, mobile devices, and peripheral equipment., • Experience using help desk or ticketing systems., • Ability to independently investigate technical issues and determine when escalation is needed., • Strong communication, customer-service, organization, and problem-solving skills., • Ability to explain technical information clearly to users with varying levels of technical experience., • Ability to manage multiple priorities in a fast-paced environment., • Strong attention to detail and commitment to confidentiality and information security.Preferred Qualifications, • Associate’s or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field., • CompTIA A+, Network+, Security+, Microsoft, or similar IT certifications., • Experience supporting employees across multiple locations., • Experience with endpoint management, cybersecurity tools, and remote-support applications., • Experience in healthcare, staffing, home care, franchising, or another multi-location organization.About ATC Healthcare Services For more than 40 years, ATC Healthcare Services has provided healthcare staffing and workforce solutions throughout the United States. Our corporate team also supports CareBuilders at Home, an affiliated non-medical home care organization. Compensation & Benefits The salary range for this position is $85,000–$95,000 annually. Actual compensation will be based on relevant experience, education, credentials, skills, and internal equity. Eligible employees may receive a benefits package that includes: • 401(k) and company matching, • Medical, dental, vision, and life insurance, • Paid time off, • Retirement savings opportunities, • Additional employee programs, subject to plan terms and company policies ATC Healthcare Services and CareBuilders at Home are Equal Opportunity Employers. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

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