Stage manager jobs in East Elmhurst, New York - Page 7Create job alerts

Job DescriptionSalary: $17/hr About BRIC: BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action. For over forty years, BRIC has shaped Brooklyns cultural and media landscape by presenting and incubating artists, creators, students, and media makers. As a creative catalyst for their community, BRIC ignites learning in people of all ages and centralizes diverse voices that take risks and drive culture forward. BRIC is building Brooklyns creative future. About the Production Intern Role: The purpose of this internship is to provide support to the BRIC Celebrate Brooklyn! Festival production team throughout a summer of performing arts programming at the Lena Horne Bandshell in Prospect Park. The team is committed to high-level production values and safety, and the Production Intern is expected to contribute to a positive artist, audience, and co-worker experience. Educational Benefits: The Production intern will learn to operate production equipment in a live setting, gain insight into the day-to-day production operations of a performing arts festival, and expand on his or her academic studies through practical experience in a professional environment. What Youll Do in the Role: The Stage Management - Production Intern will be responsible for the following, in addition to any other projects as assigned by their managers, the Stage Manager and Production Supervisor, BCBF: • Work directly with the Stage Manager, Production Supervisor, Technical Director, Lighting Director, Audio Engineers and other staff, • Assist, coordinate and implement audio, lighting, video and staging technical needs., • Assist in the operation of production (audio/lighting/video) equipment during shows., • Specific department assignments based on experience and preference. Physical Demands: • Ability to lift up to 20 pounds, • Willingness to work outdoors, early mornings, late nights, long days, and weekend shifts, and to work in inclement weather. Youll Bring these Skills and Strengths to the Role: • Mission & Values Alignment: A passion for BRICs support of the arts in Brooklyn and a deep commitment to building community, igniting learning and making change through the arts and creativity., • Commitment to Equity & Inclusion: Brings experience operationalizing equity within the Performing Arts and or Hospitality function. Other Things to Know: • Compensation: The salary for this position is $17/hr., • Status and location: This is a seasonal role based at the Lena Horne Bandshell at Prospect Park., • General Schedule:, • Load In: May 4th - June 3rd (Monday-Friday 8 hours/ day), • BCBF Season: June 4th - September 19th (exact dates to be determined Approximately 10-14 hours/ day), • Load Out: September 21st - October 3rd (12 days, 8 hours/ day), • Mission & Values: BRIC is committed to building Brooklyn's creative future. We advance opportunities for visual artists, performers, and media makers. We present bold work that reflects diverse audiences and speaks to the world. We ignite learning in people of all ages. We unite Brooklyn through art and creativity to build community and make change. How to Apply: All applicants must submit a resume together with a cover letter outlining the ways in which their skills and experience align with our specific needs via our online application portal found here on our website. Candidates of color and from traditionally underrepresented backgrounds are highly encouraged to apply. BRIC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot be used as a basis for an employment decision.

Job Description Salary: $24/Hr-$25/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Lobby Ambassador will be responsible for supporting the Lobby and assisting with receiving, welcoming, and registering all Lobby Guests. The ability to engage all Clients, Guests, Vendors, Tourists and Tenants who enter the lobby and reception center, and will display an energetic, friendly, and approachable demeanor at all times. RESPONSIBLITIES: -Responsible for supporting the Lobby of 622 3rd Avenue. Being engaged and in greeting guests and visitors with enthusiasm and ultimately, creating a remarkable experience. -Responsible for understanding and implementing firm’s Hospitality SOPs. Adhering and championing the Seven Steps of Remarkable Service on a daily to day basis. -Complete all hospitality trainings to assure First Class Experience is being delivered. -Ability to pull daily reports in EMS and be fluent in discussing the days activities, locations and events. -Flex schedule to maintain the daily/weekly schedule assuring appropriate coverage during breaks and call outs. -Coordinating with Lead Lobby to assure proper daily coverage as required. -Responsible for attending Daily Stand Ups in accordance to established standards. Either in person or virtually. -Maintaining Lobby Standards as set forth in SOP’s. -Performs as the “on the floor” leader of the Lobby Host team. -Responsible to effectively communicate any account or location-specific details pertaining to Lobby Lead. -Actively participate in weekly/monthly meetings as needed. -Executes all duties of a Lobby Host and displays the standard by which their team should follow. -Acting as way-finders and hospitality services resource for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check in process or escorting them to their destination -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Communicating effectively with team members and passing on necessary information to colleagues that may arise. -Building and maintaining a relationship with tenants and repeat guests, enhancing their overall experience -Gaining an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Takes ownership of their assigned building location, activity engaging with all guests. -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency -Adhering to Hospitality signature look. -Ability to memorize FAQ‘s and speak knowledgeably about the building, surrounding areas, transportation, local restaurants, and Local ‘happenings’. -Other duties as assigned. Long Description Client Care: -Greeting all guests/ visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …” -Works closest with the Residential General Manager and Local Community Manager Lead or other client contacts and building personnel, always ensuring smooth transitions at each stage of guest’s journey. Team Work and Communication: -Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communication. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Providing assistance according to business needs e.g. lunch cover, call-outs, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. Personal Presentation and Responsibilities: -Maintaining a professional, polite and considerate manner at all times. -Adhering to uniform and presentation standards as per the dress policy. Working Environment: -Maintain a clear, presentable working area at all times and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. -Monitor progress to ensure issues are promptly rectified. Escalate to your Supervisor as necessary. Physical Aspects of Position: -Constant standing and walking in the building lobby throughout shift -Frequent lifting and carrying up to 30lbs -Constant kneeling, pushing, pulling, lifting Policies and Procedures: -Adhere to the Company and the building’s policies and procedures. -Abide by all Security policies and procedures, including access restrictions, Fire and Life Safety information. Comply with the Reception and Concierge Services Standard Operating Procedures (SOP) Manual and keep up to date with new information issued. Familiarize yourself with the site-specific SOPs. Maintain SOPs as ‘living’ document KEY COMPETENCIES: -A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the LLA role. -The ability to work under pressure, prioritizing tasks, and juggling many tasks simultaneously, while constantly interacting with visitors in a public environment. -Excellent listening and oral communication skills. -Basic computer skills and knowledge of office technology / equipment. -Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical, and committed to maintaining a high degree of confidentiality. -A consistent professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. -Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1520034 Rapport a specialized division of FLIK Hospitality Group

Job DescriptionApplied AI Engineer (AI-Native Marketplace) Location: New York City (on-site, relocation supported) Compensation: USD 170,000 – 230,000 + Equity Hiring: Up to 2 engineers Company: Confidential (represented by Worthland) About the Project Our client is a well-funded, AI-native startup building a real production marketplace in a space that has historically relied on manual workflows and human judgment. The company has achieved clear product–market fit, is growing rapidly with a lean team, and uses AI not as an add-on but as the core decision engine of the business. Their systems directly impact matching quality, speed, and operational efficiency at scale. This is a hands-on role for builders who want to ship AI systems that operate in messy, real-world conditions and materially move business metrics. The Role As an Applied AI Engineer, you will own end-to-end AI systems powering the marketplace: scoring, matching, ranking, recommendations, and internal automation. You will work directly with the founder and operations team. There is no separate ML platform team—you own the full loop, from problem definition through production iteration. This is not a research role and not an infra-only ML position. It is a product-focused, applied AI builder role. Role Split (Approximate) * ~60% Applied AI / ML: model selection, prompting, fine-tuning, evaluation, experimentation * ~40% Product & Engineering: backend services, APIs, data pipelines, product integration First 30 Days (What Success Looks Like) Week 1 * Develop a deep understanding of existing AI systems (scoring, matching, automation) * Identify where models perform well vs. where they fail in production * Partner with the ops team to understand manual overrides and edge cases * Align with the founder on the highest-leverage problems to solve first Weeks 2–4 * Ship meaningful improvements to scoring/matching models and related product features * Begin reducing manual ops load through smarter automation * Take ownership of the AI roadmap, using the founder as a thought partner—not a project manager Key ResponsibilitiesApplied AI & Decision Systems * Build and improve matching, scoring, and ranking systems that directly affect marketplace outcomes * Design explainable and calibratable AI outputs so users can understand and trust decisions * Compare new inputs against historical outcomes to surface meaningful signal * Iterate based on real-world feedback, not just offline metrics Automation & Internal Systems * Replace manual review steps with intelligent AI-driven workflows * Build feedback loops where human overrides improve model performance over time * Identify and surface stuck or anomalous cases requiring human attention Product-Facing AI Features * Generate structured summaries from unstructured data (documents, notes, transcripts) * Build retrieval-based assistants and role-specific AI tools * Ship features that are user-facing, measurable, and tightly integrated into the product Experimentation & Evaluation * Design evaluation frameworks that reflect real business impact, not just model accuracy * Implement experimentation and A/B testing to validate improvements * Make pragmatic tradeoffs (prompt vs. fine-tune, off-the-shelf vs. custom) RequirementsMust-Have * 4+ years of engineering experience with AI/LLM features shipped to production * Experience owning AI systems end-to-end in a real product environment * Hands-on experience with LLM APIs, embeddings, vector databases, and evaluation * Strong backend or full-stack engineering fundamentals * Comfort working with imperfect data and evolving requirements Strong Plus * Experience at an AI-native startup or as a founding / early engineer * Background in recommendation systems, matching, search, or automation * Product intuition and comfort making fast, high-impact decisions * Willingness to be hands-on rather than operating through layers of abstraction Not a Fit If You Primarily: * Work only on ML platforms or infrastructure without owning product features * Focus on research, publishing, or offline experimentation * Require clean datasets and mature infra before shipping * Have only built basic RAG demos as your main AI experience * Prefer large, highly structured organizations Why This Role * High ownership and direct impact on core business metrics * Close collaboration with the founder and decision-makers * AI-first product where models are central, not decorative * Competitive compensation, meaningful equity, and long-term upside Interview Process * Intro Call (30 minutes): High-level screening to assess role fit, hands-on AI experience, and mutual interest in the opportunity and company stage. * Technical Interview (60 minutes): Applied system design discussion focused on a real-world AI problem (e.g. matching, ranking, automation), evaluating practical decision-making and tradeoffs. * Behavioral Deep Dive (60 minutes): Review of past experiences, ownership mindset, and working style in high-autonomy, fast-moving environments. * On-Site (Full Day): Collaborative working session solving real problems with the team to assess technical depth, problem-solving approach, and collaboration in practice.

Job DescriptionSalary: $17/hr About BRIC: BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action. For over forty years, BRIC has shaped Brooklyns cultural and media landscape by presenting and incubating artists, creators, students, and media makers. As a creative catalyst for their community, BRIC ignites learning in people of all ages and centralizes diverse voices that take risks and drive culture forward. BRIC is building Brooklyns creative future. BRIC Celebrate Brooklyn! is NYCs longest-running, free performance festival, and a beloved summer tradition featuring approximately 25 varied large-scale performances and attracting upwards of 200,000 people each summer to the Prospect Park Bandshell. About the Lighting Intern Role: The purpose of this internship is to provide support to the BRIC Celebrate Brooklyn! production team throughout a summer of performing arts programming at the Lena Horne Bandshell in Prospect Park. The team is committed to high-level production values and safety, and the Production Intern is expected to contribute to a positive artist, audience, and co-worker experience. Educational Benefits: The Lighting intern will learn to operate production equipment in a live setting, gain insight into the day-to-day lighting and production operations of a performing arts festival, and expand on the Interns academic studies through practical experience in a professional environment. What Youll Do in the Role: The Lighting Intern will be responsible for the following in addition to any other projects as assigned by their manager, the Lighting Director & Production Director, BCB: • Work directly with the Production Coordinator, Technical Director, Stage Manager, Lighting Director, Audio Engineers and other staff., • Coordinate and implement lighting technical needs., • Operate production lighting equipment during shows., • Assist with hang and focus of lights., • Assist with artist load-in., • Help to coordinate artists lighting and/or video requirements., • Assist BRIC electrician leads/team with lighting focus, circuiting and troubleshooting electrical problems with lighting grid., • Act as follow-spot operator during show., • Ability to lift up to 30 pounds., • Willingness to work outdoors, early mornings, late nights, long days, and weekend shifts, and to work in inclement weather. Youll Bring these Skills and Strengths to the Role: • Mission & Values Alignment: A passion for BRICs support of the arts in Brooklyn and a deep commitment to building community, igniting learning and making change through the arts and creativity., • Commitment to Equity & Inclusion: Brings experience operationalizing equity within the Performing Arts and or Hospitality function. Other Things to Know: • Compensation: The hourly rate for this position is $17/hr., • Status and location: This is a seasonal role based at the Lena Horne Bandshell at Prospect Park., • General Schedule:, • Load In: May 4th - June 3rd (Monday-Friday 8 hours/ day), • BCBF Season: June 4th - September 19th (exact dates to be determined Approximately 10-14 hours/ day), • Load Out: September 21st - October 3rd (12 days, 8 hours/ day), • Mission & Values: BRIC is committed to building Brooklyn's creative future. We advance opportunities for visual artists, performers, and media makers. We present bold work that reflects diverse audiences and speaks to the world. We ignite learning in people of all ages. We unite Brooklyn through art and creativity to build community and make change. How to Apply: All applicants must submit a resume together with a cover letter outlining the ways in which their skills and experience align with our specific needs via our online application portal found here on our website. Candidates of color and from traditionally underrepresented backgrounds are highly encouraged to apply. BRIC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot be used as a basis for an employment decision.

Job Description Salary: $76,000/Yr-$77,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Lobby Lead Ambassador will be responsible for Managing the Lobby and assisting with receiving, welcoming, and registering all Lobby Guests. The ability to engage all Clients, Guests, Vendors, Tourists and Tenants who enter the lobby and reception center, and will display an energetic, friendly, and approachable demeanor at all times. RESPONSIBLITIES: -Responsible for Managing the Lobby of 622 3rd Avenue. Being engaged and in greeting guests and visitors with enthusiasm and ultimately, creating a remarkable experience. -Responsible for understanding and implementing firm’s Hospitality SOPs. Adhering and championing the Seven Steps of Remarkable Service on a daily to day basis. -Communicates on a daily basis with CML to assure the team is up to date on all Firm’s business for the day. -Complete all hospitality trainings to assure First Class Experience is being delivered. Assure that all training is being completed and tracked properly for the Lobby Team. -Ability to pull daily reports in EMS and be fluent in discussing the days activities, locations and events. -Create and maintain schedule on a daily/weekly schedule assuring appropriate coverage during breaks and call outs. -Crosstrain Lobby Attendant and designated other ofr spot coverage and support. -Coordinating with Lobby Ambassador to assure proper daily coverage as required. -Responsible for attending Daily Stand Ups in accordance to established standards. Either in person or virtually. -Maintaining Lobby Standards as set forth in SOP’s. -Performs as the “on the floor” leader of the Lobby Host team. -Responsible to effectively communicate any account or location-specific details pertaining to Lobby Lead. -Actively participate in weekly/monthly meetings as needed. -Executes all duties of a Lobby Host and displays the standard by which their team should follow. -Acting as way-finders and hospitality services resource for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check in process or escorting them to their destination -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Communicating effectively with team members and passing on necessary information to colleagues that may arise. -Building and maintaining a relationship with tenants and repeat guests, enhancing their overall experience -Gaining an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Takes ownership of their assigned building location, activity engaging with all guests. -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency -Adhering to Hospitality signature look. -Ability to memorize FAQ‘s and speak knowledgeably about the building, surrounding areas, transportation, local restaurants, and Local ‘happenings’. -Other duties as assigned. Long Description Client Care: -Greeting all guests/ visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …” -Works closest with the Lobby Lead Manager and Local Community Manager Lead or other client contacts and building personnel, always ensuring smooth transitions at each stage of guest’s journey. Team Work and Communication: -Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communication. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Providing assistance according to business needs e.g. lunch cover, call-outs, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. Personal Presentation and Responsibilities: -Maintaining a professional, polite and considerate manner at all times. -Adhering to uniform and presentation standards as per the dress policy. Working Environment: -Maintain a clear, presentable working area at all times and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. -Monitor progress to ensure issues are promptly rectified. Escalate to your Supervisor as necessary. Physical Aspects of Position: -Constant standing and walking in the building lobby throughout shift -Frequent lifting and carrying up to 30lbs -Constant kneeling, pushing, pulling, lifting Policies and Procedures: -Adhere to the Company and the building’s policies and procedures. -Abide by all Security policies and procedures, including access restrictions, Fire and Life Safety information. Comply with the Reception and Concierge Services Standard Operating Procedures (SOP) Manual and keep up to date with new information issued. Familiarize yourself with the site-specific SOPs. Maintain SOPs as ‘living’ document KEY COMPETENCIES: -A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the Lobby Ambassador role. -The ability to work under pressure, prioritizing tasks, and juggling many tasks simultaneously, while constantly interacting with visitors in a public environment. -Excellent listening and oral communication skills. -Basic computer skills and knowledge of office technology / equipment. -Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical, and committed to maintaining a high degree of confidentiality. -A consistent professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. -Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1520033 Rapport a specialized division of FLIK Hospitality Group

Job Description About LumiMeds LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are building the next generation of e-commerce and clinical infrastructure from the ground up. As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member. There is no bureaucracy here — decisions happen fast, priorities evolve, and builders thrive. We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative rather than wait for direction. Operations Manager — AI-First, Customer Support & Systems Location: Remote (India, South America, Europe) Seniority: Manager — Individual Contributor + Team Lead Work Hours: U.S. business hours What We're Building LumiMeds is a high-growth telehealth platform building the operating system for modern virtual care. Our support operation isn't just a team — it's a system. Chat, email, and phone flow into workflows that should run themselves when they can, and escalate to humans only when they must. We don't scale ops by hiring more bodies. We scale by building better systems. That means agents, automations, tooling, and relentless attention to the detail that slips through. The Role We're looking for an Operations Manager who thinks like an engineer. You'll run day-to-day Customer Support alongside our existing team leads — but your real job is figuring out how to remove work from the team, not just manage the work they already have. You'll own: • Customer Support Operations — chat, email, phone performance across a globally distributed team, • AI-Powered Automation — identifying where LLMs and agents can replace manual workflows, • Systems & Tooling — partnering with engineering to design, spec, and build the infrastructure that makes support scale You also use AI tools seriously. You've automated work for yourself. You've written prompts that replaced a recurring task. You can sit with engineers and co-design an agent — not in vague terms, but with clear inputs, outputs, guardrails, and acceptance criteria. The best ops people here are indistinguishable from engineers in systems conversations, and from founders in commercial ones. What You'll Actually Do Run CS performance day to day. Response times, resolution rates, CSAT, escalations — you monitor them, diagnose them, and drive them up. You're hands-on without micromanaging. Leverage AI to solve ops problems at scale. When you see a repeating task, your first instinct is not to document it for the next hire. It's to ask whether a model, an agent, or a workflow automation can handle it — and then build or commission the solution. Work directly with engineers to design systems. You write specs the same way a technical PM does: precise, structured, executable. You can sit in a design conversation with engineering and contribute real requirements, data flows, and edge cases. You can explain to an engineer why an agent needs a fallback without being told. Build and refine SOPs, workflows, and internal tooling. You document what works, kill what doesn't, and version-control the systems that run support. You think of SOPs as living code, not static PDFs. Hire, onboard, coach, and escalate. You still run a team. You support hiring, training, and development for CS staff, and you remain the escalation point for the hardest customer issues. Collaborate cross-functionally. Product, Engineering, Clinical, and Ops all intersect in support. You're the one who sees the pattern first and turns it into a ticket, a spec, or a meeting that matters. Measure everything. Every change you make has a baseline and a target. If you can't tell whether something worked, you didn't design it right. What You'll Own • Support Operations — Chat, email, phone, global distributed team, • KPIs & Quality — Response time, resolution, CSAT, escalation logic, • Workflows & SOPs — Documentation, process design, versioning, • AI Automation — Agents, LLM-driven ticket routing, response drafting, • Internal Tooling — Specs and requirements for support-facing systems, partnered with engineering, • 3–5+ years in Customer Support Operations, Support Management, or an adjacent ops/systems role, • Hands-on AI use — you've automated your own work, built something with an LLM, or designed a prompt/workflow that replaced a manual task, • Strong systems thinking — you can diagnose where a process breaks, not just notice that it did, • Ability to write specs and requirements engineers and AI coding agents can execute with minimal back-and-forth, • Strong grasp of support metrics, ticketing systems, and workflow tools, • Proven experience managing remote or distributed teams, • High attention to detail — both at the ticket level and the systems level, • Comfortable in a high-growth, startup environment, • Excellent written and verbal English, • Experience designing internal tools or partnering closely with engineering teams, • Familiarity with AI tooling (Claude, ChatGPT, Claude Code, Cursor, LangChain, n8n, Zapier, etc.) beyond casual use, • Experience in telehealth, healthcare, SaaS, or other regulated industries, • Working understanding of medicine, prescriptions, pharmacy workflows, or clinical terminology, • Strong logical reasoning — you break problems down, test hypotheses, and think in clear steps, • A side project, automation, or system you can point to and explain in detailWhy LumiMeds, • Hard problems. Global support, regulated environment, real humans on the other end, no room for sloppy., • AI-native from day one. We don't use AI as branding. Our engineers ship with AI coding agents in production. We expect our ops leaders to do the same., • Real scope. You're not managing a queue — you're redesigning how the queue works. If this role sounds like a fit, we'd love to hear from you. Please submit your application in English and ensure your resume reflects relevant experience for the role. This position is open to candidates based in approved locations, depending on the role and business needs. Qualified applicants will be contacted for next steps. LumiMeds is an equal opportunity employer. We hire based on skills, experience, and alignment with our values. Please note: This role requires professional-level English communication and availability to work U.S. business hours.

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events. MAJOR DUTIES AND RESPONSIBILITIES • Actively and consistently support all efforts to simplify and enhance the customer experience, • Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio, • Solicits residential customers through door-to door solicitation and lobby events, • Generates incremental revenue from existing customers by adding new/additional services, • Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved, • Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions, • Attends and actively contributes to sales meetings and training programs, • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting, • Collect and account for funds and provide receipts according to Company policy and guidelines REQUIRED QUALIFICATIONS Required Skills/Abilities & Knowledge • Knowledge of cold call sales skills, persuasion, and clear communication skills, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle, • Ability to work outside for extended periods in any season and/or during inclement weather, • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Preferred Skills/Abilities & Knowledge • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals, • Knowledge of cable or telecommunications services, • Experience with consumer education of products and services, • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required. Preferred Related Work Experience and Number of Years Sales or relevant work experience – 1+ #ZRSM2 #LI-KW1 SMD301 2026-71386 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $65,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. REQUIRED QUALIFICATIONS Required Skills/Abilities & Knowledge • Knowledge of cold call sales skills, persuasion, and clear communication skills, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle, • Ability to work outside for extended periods in any season and/or during inclement weather, • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Preferred Skills/Abilities & Knowledge • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals, • Knowledge of cable or telecommunications services, • Experience with consumer education of products and services, • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required. Preferred Related Work Experience and Number of Years Sales or relevant work experience – 1+ #ZRSM2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job DescriptionAbout Healthee Healthee is transforming how employees navigate their health benefits—instantly, intuitively, and confidently. Our mission is to make healthcare accessible, understandable, and stress-free for everyone. As we continue to scale, the Customer Success team plays a critical role in delivering exceptional value to our customers. We are now hiring our first Customer Success Operations Manager to build the operational backbone that will enable our CS team to scale efficiently and strategically. About the Role As the Customer Success Operations Manager, you will be the operational engine behind our Client Services organization. This is a foundational, high-impact role responsible for designing, implementing, and optimizing the systems, processes, data flows, and insights that empower our CS team to deliver world-class experiences. You will collaborate closely with Customer Success Managers as well as Product, Revenue Operations, Data Science, Implementation, and Executive Leadership. Your work will directly influence how we support customers, measure success, drive adoption, and grow revenue through renewals and expansions. The CS Operations Manager will report directly to the VP of Client Services. If you thrive in high-growth environments, love building from the ground up, and are motivated by enabling teams to do their best work, this role is for you. What You’ll DoBuild and Optimize Customer Success Systems & Infrastructure • Own the development, configuration, and ongoing refinement of the CS tech stack, including CRM (e.g., HubSpot), customer data sources, Claude, and CS tooling., • Ensure clean, structured, reliable customer data across systems and design processes for continuous data hygiene., • Evaluate, recommend, and implement new CS tools (e.g., CS platforms, feedback tools, automation solutions, AI tools).Drive Customer Insights & Reporting, • Develop dashboards, scorecards, and reporting frameworks for internal and external stakeholders., • Turn customer data into actionable insights that enable the CS team to improve customer health, reduce churn risk, and identify expansion opportunities., • Partner with the Data Science team to enhance visibility into customer behavior and product usage trends.Build Scalable Processes & Documentation, • Create, maintain, and optimize CS standard operating procedures (SOPs) for onboarding, account management, renewals, escalations, and customer communications., • Document key workflows and ensure alignment across CS, Implementation, Sales, and Product teams., • Identify operational bottlenecks and lead cross-functional initiatives to streamline CS delivery.Partner Cross-Functionally to Enable Customer Success, • Collaborate with Product to relay insights from customer trends and help prioritize product feedback., • Support the enablement of CSMs through playbooks, training materials, client-facing resources (e.g. QBRs), and systems education., • Serve as a strategic partner, helping the team scale without sacrificing customer experience. Requirements • 2–5+ years in CS Ops, Revenue Ops, BizOps, or a similar role at an early-stage company., • AI forward mindset, leveraging AI solutions (e.g., Claude) to support the team’s ability to scale and achieve their OKRs., • Comfort working with CRMs and customer data., • Strong operational thinking and a knack for turning complexity into simple processes., • Ability to collaborate across teams and support CSMs with practical, scalable solutions., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short-Term & Long-Term Disability, • Training & Development, • Hybrid Work, • Wellness Resources Salary: $115,000 base salary subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive equity based on the Company’s plans and in accordance with the Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience.

The Role We are looking for a Product Marketing Manager who will own how the company is positioned, messaged, and sold across every audience and every stage. You will be an early marketing hire working directly with product, sales, and engineering to make sure the story is consistent and compelling

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role Tabs is hiring an experienced Implementation Manager – Accounting Solutions to support signed customers with implementation and onboarding until full go-live. You’ll be a crucial member of the Implementation Team at Tabs and directly involved in building out the department. This role is critical to our customers’ success, as your work sets the foundation for long-term value. You’ll guide customers through system integrations, align Tabs to their existing financial workflows, and ensure adoption of our platform across Finance, Accounting, and Operations teams. This role is crucial for customer success, as implementation lays the foundation for long-term adoption of Tabs. You’ll work cross-functionally with GTM, Customer Success, and Operations, and partner closely with Product and Engineering to help shape the product roadmap based on customer needs. What You’ll Do * Be a Subject Matter Expert in accounting systems: Partner with customers and internal teams to navigate complex accounting requirements and ensure seamless ERP and finance integrations. * Lead implementations from start to finish: Learn each customer’s tech stack, map current business processes to Tabs’ product offering, and guide them through integrations with ERPs, CRMs, Tax, Payments, and other systems. Support testing, piloting, and go-live on Tabs for critical finance and billing workflows. * Coach and guide internal teams: Share accounting best practices with colleagues to ensure implementations reflect both technical precision and financial rigor. * Partner with the software team: Identify product gaps, escalate issues, and collaborate with Implementation and Engineering teams to find scalable solutions. * Drive project management: Manage requirements, set clear timelines, and hold customers accountable to implementation milestones. For complex multi-month projects, develop and maintain detailed implementation roadmaps. * Manage stakeholders: Build productive customer relationships, engage with CFOs, controllers, finance leaders, and system administrators, and ensure all stakeholders are aligned on progress, blockers, and next steps. Who You Are You are a proactive self-starter who thrives in fast-paced, ambiguous environments and enjoys building playbooks and processes from scratch. With deep expertise in accounting principles and technical systems, you’re comfortable getting hands-on with both finance concepts and integrations, and excel at designing and executing implementation plans. You communicate clearly across audiences—whether CFOs, controllers, or engineers—balancing customer expectations and building trust. A strong problem-solver and project manager, you anticipate challenges, drive solutions, and manage multiple implementations to completion. Collaborative and accountable, you engage with professionalism and empathy to ensure collective success. Experience * 4–6+ years in implementation or customer onboarding at early-stage startups, with demonstrated ability to work with imperfect solutions and collaborate closely with customers. * Strong technical acumen, able to assess both a customer’s technical stack and Tabs’ product to design advanced workflows. * Equally comfortable in accounting and technical environments, engaging with finance leaders, controllers, and technical teams. * Experience integrating ERPs such as NetSuite or Sage, ideally in a fintech or SaaS environment (nice to have). * Background with finance and accounting software; Big Four or CPA certification a plus. Additional Information This role is based in New York City with 5 days a week in-office at our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $120K - $170K

Job DescriptionHit the road with AMBOSS! New York City/Travelling 📍 Home Base: New York City + Nationwide Travel 🕒 8–14 Weeks | Full-Time, Temporary | Summer 2026 (July–September) 💵 Salary: USD ~4500 / Monthly Looking for a summer job with real impact? AMBOSS is looking for passionate medical professionals or recent graduates to join our team for an unforgettable summer experience in 2026! Join the AMBOSS U.S. roadshow team. Travel across the country, connect with fellow med students, run engaging demos, and help the next generation of physicians study smarter for USMLE/COMLEX and thrive on rotations. Your Mission at AMBOSS 🎤 Own the Mic Host live, high-energy AMBOSS demos (on campus + Zoom) and show med students how to study smarter and succeed on rotations. 🏥 Hit the Road Bring AMBOSS directly to students by visiting medical schools across the country. You’ll be our boots-on-the-ground and represent AMBOSS! 🤝 Build Community Build meaningful connections with med students and become part of their academic journey. 🚗 Make It a Summer to Remember Together with your team, you’ll explore new cities, stay in cool hotels or Airbnbs, and make memories that’ll last forever. What You Bring to the Table ✅ Medical Background – You’re in the latter stage of your medical studies or have recently completed medical school. ✅ AMBOSS Power User – You’ve used AMBOSS throughout your education and can speak passionately about how it helped you succeed. ✅ Charisma & Energy – You’re a natural communicator, comfortable presenting to groups, and maybe even have experience as a peer tutor, event organizer, or someone who’s always helped classmates prep for exams. ✅ Adventurous Spirit & Resilience – You love hitting the road, discovering new places, and the idea of living out of a suitcase and making travel plans on the fly excites you. ✅ Travel-Savvy & Organized – Whether it’s planes, trains, or automobiles, you’re confident navigating travel logistics and planning routes. You’re also comfortable driving longer distances if needed. ✅ Team Player with a Hands-On Mentality – You’re proactive, reliable, and excited to represent AMBOSS with energy and enthusiasm. What to Expect 🎥 Video intro: Kick things off with a short, one-way intro video. Tell us who you are and what made you apply — no pressure, just you. 📞 Chat with the hiring manager: Next, have a conversation with the hiring manager to dive deeper into the role and ask any questions you have. 🗽 Join us in NY: Come to our NYC office for an in-person assessment day. Meet the team, get a feel for AMBOSS culture, and get a sneak peek into what the day-to-day role will look like. 🚀 Onboard in person: If selected, join us for in-person onboarding from July 1 to July 10 to get fully set up for success. 🧭 Hit the road: Spend 8 to 14 weeks between July 1 to September 30 traveling nationwide with different teammates. ✈️ We have travel covered: Transportation, accommodations, and per diem are provided and vary based on your travel route. Why You’ll Love This Job 🚀 Adventure & Team Vibes: Travel the US, and explore the many different corners of the country. You’ll always have great company on the road. Travel with at least one other team member. Think team work makes the dream work for our mission! 💡Gain valuable career skills: Get hands-on experience leading presentations, promoting events, building a strong community, and communicating with different stakeholders. ❣️Make a real impact: Help hundreds of med students feel more confident and prepared as they tackle exams and clinical life. Your work will directly support future physicians and you get to share all the guidance you have accumulated with younger peers. Sounds like your dream summer? If you’re available between July 1 and September 30, 2026, for a minimum of 8 weeks, apply now to join our AMBOSS USA Roadshow Team! 🎉✈️ We can't wait to hear from you!

Job DescriptionThe Role: Client Success Manager We’re hiring a Client Success Manager to help deliver on our core promise — enabling clients to master complexity. The role focuses on guiding customers from their initial engagement with our tool through to full integration into their day-to-day workflows. The goal is for us to become not just a tool they use occasionally, but a fundamental part of how they operate. You’ll oversee a portfolio of enterprise clients across North America, including law firms, private equity funds, and accounting/tax organisations. Your responsibility spans the full customer lifecycle — from pre-sales pilots through onboarding, growth, and renewal — working closely alongside the Account Executive assigned to each account. This is a proactive role. Rather than waiting for issues to arise, you’ll monitor adoption data, track account health, and take early action where needed. This requires confidence in interpreting data, forming insights, and acting independently. You’ll also contribute during the pre-sales phase. For more complex evaluations, you’ll partner with the Revenue team, offering a Customer Success perspective on onboarding risks and helping define what success should look like before a deal is finalised. Our Customer Success function is built on a structured operational framework with clearly documented processes and supporting tools. At the same time, there’s meaningful opportunity to refine and improve how we work. This role suits someone who enjoys both operating within structure and contributing to its evolution. Key Responsibilities Pre-sales support Collaborate with the Revenue team during complex pilots, providing insight into deal quality and ensuring continuity from evaluation through to onboarding. Onboarding & value delivery Take ownership from contract signature, define the Customer Success Plan (CSP), and guide each client to a clearly defined first-value milestone tied to real work. Driving adoption Shift usage from limited individuals to firm-wide adoption. This includes proactive monitoring, impactful QBRs, and expanding usage across teams. Expansion & renewals Begin renewal planning six months in advance, maintain a clear view of growth opportunities, and develop expansion pathways before transitioning to the Account Executive. Requirements Domain expertise is essential Our clients are highly knowledgeable, so credibility is key. Ideal candidates will have experience in professional services — such as law, accounting, tax, restructuring, M&A, or alternative finance — combined with a client-facing role in SaaS or technology. You should be comfortable discussing deal structures and transaction flows without needing foundational explanations. Skills & Experience Essential: * 3+ years in enterprise Customer Success or account management within B2B SaaS or professional services technology * Strong strategic thinking with the ability to execute against plans * Proven experience managing renewals and driving expansion * Confidence engaging senior stakeholders * Familiarity with CS platforms such as HubSpot, Planhat, Gainsight, ChurnZero, or similar * Strong written communication skills Desirable: * Background or qualifications in legal, accounting, or finance * Understanding of compliance considerations in technology adoption * Interest in applying AI to improve Customer Success workflows and client outcomes * Experience helping to build or evolve a CS function Benefits * Competitive salary with performance-based bonus * 25 days annual leave (standard across the global team) * Comprehensive healthcare (medical, dental, vision) * 401(k) plan * Flexible working model combining remote work and travel * Learning and development budget * Opportunity to join a fast-growing, early-stage company shaping how complex industries operate * High-impact role with meaningful influence on both company growth and client success

Job Description Introduction: Employee is responsible for customer satisfaction and overall project management of multiple design and construction projects, including the design and construction of projects, renovation of government space within existing buildings and modifications to ongoing projects. Assigned projects are primarily those estimated at over the prospective level. Major Duties: Responsible for overall management of construction projects from the preliminary planning stage through design, construction, commissioning, and building occupancy. Duties encompass broad managerial responsibilities such as planning, organizing, controlling, coordinating, reviewing, and recommending approval for design, construction, project progress evaluations, invoice verification and related work. The project manager is responsible for establishing a scope of work with a customer, preparing an independent government estimate using the government’s estimating software, managing a project schedule, and for procuring services, with a government contracting specialist, from contractors and architect/engineering (A/E) firms. Must be able to generate accurate and concise Project Management Plans, establish and track project milestones and timelines. Provide technical expertise as it relates to project governing codes, life safety, site workmanship quality, quality assurance, sustainability and environmental regulations. Employee acts as the “on-site” project manager or inspector for projects and performs day-to-day construction and inspection duties. Employee is also responsible for resolving complex problems or conflicts the may impede progress, and for assuring that contractors and agency staff work effectively and effectively toward timely completion of projects within an established budget. Employee has to demonstrate the ability to work successfully in a dynamic team environment and consistently support the other team members; Contracting Specialist, Contracting Officer, Program Analyst and Program Manager. Equally the employee is required to interface well with external customer professionals. Employee may be required to travel in conjunction with project site visits and progress reviews at project locations or to attend national, regional, and local conferences, seminars, and meetings. Minimum Qualifications: Bachelor of Science in Construction Management, Engineering or a related field and/or ten (10) years of experience in design and management of construction projects. Masters in a related field is desired. This position requires knowledge of and skills sufficient to direct the application of the latest developments in building design and construction and in solving problems not readily treated by accepted methods. This position also requires extensive knowledge of project management; architecture and engineering concepts, principles, and practices; and the ability to read, analyze and interpret construction documents, prepare construction schedules, prepare construction cost estimates, and write clear scopes of work and specifications. Good interpersonal skills are required when working with a diverse team consisting of the customer, acquisition, contractor, financial manager, and other stakeholders. The project manager is responsible for ensuring that the team members and stakeholders participate efficiently and effectively to achieve the common goal of completing a successful construction project. On scope, on schedule, on budget. Employee Benefits: We believe in taking care of our employees so they can perform their best work. Our benefits include: • Competitive health, dental, and vision coverage, • Retirement savings plan with employer contribution, • Paid time off to rest, recharge, and take care of what matters most, • Support for your growth through training and development opportunities, • Short and Long Term Disability Plans, • Flexible Spending Account, • A collaborative, people-first work environment, • Employee Discounts for select retailers

Job Description Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Account Director Location: New York, United states About the role: You'll be the strategic partner behind our client's business success, ensuring that our capabilities are perfectly aligned with their ambitious objectives. Working at the intersection of brand strategy, creative execution, and commercial growth, you'll translate complex business challenges into inspiring briefs that unlock exceptional creative solutions. We're looking for someone who can nurture senior client relationships while challenging conventional thinking, identifying opportunities to expand our impact and strengthen the partnership. The Senior Account Director will provide senior internal leadership, set strategic direction, drive cross‑team collaboration, and manage and mentor a Senior Project Manager and Senior Account Manager to ensure high‑quality delivery and client satisfaction. Success means satisfied clients who see us as an indispensable extension of their team, driving growth for their business and ours What you will be doing: • Lead strategic client relationships at the senior level, positioning the team as a true business partner, • Create account growth strategies that expand our partnership and maximize value delivery, • Spearhead commercial initiatives that drive revenue growth while delivering client success, • Contribute to financial forecasting and internal revenue management activities, • Collaborate with creative, strategy, and production teams to deliver integrated solutions, • Transform client business challenges into opportunities for creative innovation, • Shape strategic recommendations that align with client business objectives, • Stay ahead of industry trends to identify growth opportunities for ice cream brands, • Deliver compelling presentations and proposals that secure client buy-in, • Build and mentor account teams, fostering a culture of client service excellence, • Drive continuous improvement in how we partner with the client What you need to be great in this role: • You're deeply online — TikTok, Pinterest, YouTube, Reddit, Twitter, niche forums — and you know the difference between a moment and a movement., • You're fluent in campaign development and content ecosystems — from Super Bowl-scale to scrappy UGC-style., • You've led teams before and know how to coach, mentor, and raise the bar for others., • You're AI-curious (if not AI-fluent) — and you've started integrating tools into how you think, brief, and ideate., • You're a strong presenter, a natural collaborator, and the kind of person who makes clients feel both inspired and understood., • A proven track record in senior account leadership, with strong experience managing prestigious consumer brands, • Strategic vision that connects creative solutions to tangible business outcomes, • Proven ability to grow accounts and expand client relationships, • Expertise in translating business challenges into effective creative briefs, • Experience leading client partnerships for major consumer packaged goods brands, ideally in food or beverages, • A talent for senior stakeholder management and executive-level communication, • The ability to balance client advocacy with agency priorities, • An eye for commercial opportunities and account growth potential, • Experience in financial management Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We're seeking a Sales Training Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers. This is an in-person role that requires working onsite at our NYC office. What You'll Do Training & Development • Design and deliver onboarding programs for new sales hires, • Create ongoing training, certifications, and workshops to upskill reps, • Develop and maintain sales playbooks, scripts, and competitive battle cards, • Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies), • Define and document consistent sales methodologies, qualification criteria, and stage definitions, • Optimize lead handoffs between SDRs, AEs, and CS, • Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software), • Drive tool adoption across the team and measure usage effectiveness, • Track and report on KPIs such as win rates, conversion by stage, and rep productivity, • Build dashboards and provide insights to sales leadership, • Leverage data to guide training, process improvements, and strategyWho You Are, • Experience of having done individual sales ideally in a high-ticket D2C environment, • 1-2 years of experience as a sales manager, • 1–3 years of experience in sales enablement, sales training or sales operations, • Strong understanding of sales processes, methodologies, and buyer journeys, • Excellent communication, training, and facilitation skills, • High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic), • Data-driven mindset with the ability to analyze metrics and translate into actionable insights, • Proven ability to partner cross-functionally (sales, marketing, product, ops)Success in this Role Looks Like, • New sales hires are ramping up to productivity faster, • Sales teams use consistent messaging and playbooks, • Higher win rates and quota attainment, • Reduced friction in sales processes and tools, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionDepartment: Development Reports To: Chief Development Officer Location: New York, NY (Hybrid) FLSA Status: Exempt Salary Range: $122,000 - $146,000 About The Apollo For over 90 years, The Apollo has been far more than a stage. It has served as a global center of innovation and a creative catalyst for Harlem, New York City, and the world. As the “soul of American culture,” we have done more than discover artists like Ella Fitzgerald and James Brown; we have launched movements that define American identity. Today we stand on the threshold of our most ambitious chapter yet. In 2025, we broke ground on a transformational renovation of our Historic Theater focused on preservation and modernization. When we celebrate our grand reopening in Fall 2026, The Apollo will operate as a complete cultural campus for the first time in its history. This expansion—encompassing six distinct venues, immersive performance spaces, and a modernized public lobby—redefines our scale and impact as we approach our centennial. The Apollo is a vibrant nonprofit rooted in the Harlem community that engages audiences from New York, the nation, and the world. Since 1934, The Apollo has celebrated, created, and presented work that centers Black artists and voices from across the African Diaspora. Today, it is the largest performing arts institution committed to Black culture and creativity. Our Core Values: Stewardship, Ownership, Interdependence, Creativity, and ExcellenceThe Opportunity Position Summary The Major Gifts Senior Manager plays a critical role in advancing The Apollo’s philanthropic goals, with a primary focus on securing leadership support for the $100 million Apollo Rising 2.0 Campaign and annual operating priorities. This frontline fundraiser manages a dynamic portfolio of prospects and donors capable of making gifts between $10,000 and $500,000+. The role is responsible for cultivating, soliciting, closing, and stewarding gifts while partnering closely with senior leadership, trustees, and colleagues across the Development team. The successful candidate will be a strategic relationship builder who thrives in a metrics-driven fundraising environment and is energized by helping shape a once-in-a-generation chapter in The Apollo’s history.Key Responsibilities Portfolio Management & Fundraising • Manage and grow an assigned portfolio of major gift prospects and donors with capacity to give $10,000 to $500,000+., • Serve as lead fundraiser for the Legends Circle, a major gift patron’s group., • Develop and execute customized cultivation, solicitation, and stewardship strategies for each assigned prospect., • Secure new, renewed, and increased major gifts in support of campaign and annual priorities., • Prepare proposals, briefing materials, donor correspondence, and gift agreements., • Maintain accurate and timely moves management activity in CRM systems.Donor Engagement & Pipeline Development, • Conduct in-person, virtual, and event-based donor meetings to deepen relationships and move prospects through the pipeline., • Identify new prospects through research, referrals, events, and internal collaboration., • Build a healthy pipeline across discovery, qualification, cultivation, solicitation, and stewardship stages., • Ensure timely follow-up and next steps after every donor interaction.Leadership & Collaboration, • Partner with the Chief Development Officer, President & CEO, and board leadership on high-level donor strategies., • Support fundraising efforts tied to executive and trustee relationships., • Collaborate with membership, annual funds, campaign, finance, and operations colleagues to align donor strategies., • Support signature fundraising events and campaign milestones as needed.Stewardship, • Ensure exceptional donor stewardship including impact reporting, naming recognition opportunities, acknowledgements, and personalized communications. Donor Visits & Activity • Complete qualified donor visits or meaningful moves per month (150+ annually)., • Maintain consistent follow-up and documented next steps for all substantive interactions.Pipeline Development, • Add 20–30 new qualified prospects annually to the portfolio., • Maintain an active portfolio of approximately 50–75 qualified prospects., • Ensure balanced movement across all pipeline stages.Gifts Closed, • Achieve annual individual fundraising revenue goals established with leadership., • Close a targeted number of 5- and 6-figure gifts annually., • Increase renewals and upgrades from existing donors.Data & Stewardship Excellence, • 100% timely CRM entry for visits, proposals, and next steps., • Timely stewardship for all assigned donors.Qualifications & Experience, • Bachelor’s degree required., • 3 or more years of major gifts experience or 5 or more years of demonstrated fundraising solicitation success., • Proven success in securing gifts from individuals and/or corporations., • Strong verbal, written, and presentation skills., • Excellent organizational skills and attention to detail., • Demonstrated commitment to The Apollo’s mission and fundraising priorities., • Highly collaborative team player with strong initiative., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite and donor CRM systems.Preferred, • Experience in arts, culture, education, or mission-driven organizations., • Experience working with campaign fundraising initiatives., • Familiarity with donor recognition and naming opportunities., • Willingness to work evenings and weekends for donor engagement and events.Compensation & Benefits, • Performance-based incentives and professional development opportunities. pcIZW7IzIM

Job Description Customer Success Manager (Mid-Market) - Permanent Position Full-Time Agency: TechStaffers (Recruiting on behalf of a high-growth SaaS partner) Location: New York City NY In-Office (High-Energy Culture) Role Type: Full-Time | Mid-Market Salary: $90,000 – $125,000 + Equity/Benefits The Opportunity Our client is an elite, venture-backed SaaS organization currently navigating a massive scaling phase. Following a successful $10M milestone, they are looking for a Mid-Market Customer Success Manager who is a "builder" by nature. This isn't a role where you just follow a script; you will be a primary architect of the customer journey as the company triples its footprint. The Role Currently, this is a full-cycle position. You will handle the entire customer lifecycle—from the initial technical implementation and handoff through to long-term value realization and renewals. As the organization matures, you will have the unique opportunity to help shape the future of the Success and Implementation departments. * End-to-End Ownership: Act as the single point of contact for mid-market customers, owning implementation, onboarding, and long-term success. * Strategic Advisory: Move beyond support to become a trusted advisor, ensuring customers hit their specific business KPIs. * Internal Feedback Loop: Provide direct, constructive feedback to Product and Engineering based on customer friction points. * Agile Execution: Transition seamlessly between high-level strategy and "in-the-weeds" technical execution. The Ideal Profile * The "Stage-Fit" Professional: You thrive in fast-paced environments where the "playbook" is still being written. * Full-Cycle Fluency: Experience owning the technical side of onboarding as well as the strategic side of account management. * Direct Communicators: You are comfortable pushing back on customers (and internal leadership) when it’s in the best interest of the outcome. * High-Aptitude Backgrounds: We value "raw excellence." Whether you were a collegiate athlete, a performing artist (e.g., Broadway Swing), or a former entrepreneur, we look for individuals who have reached the top of their respective fields and have a proven "memory for complexity." The Process Our client prides themselves on candidate experience and momentum: * Initial Screen: Behavioral and skill-based assessment. * Leadership Interview: Probing prioritization and executive communication. * Tailored Project: A short, practical exercise focused on communication and learning aptitude. * On-Site Peer Interview: Culture fit assessment and office tour. About TechStaffers TechStaffers is a premier recruitment partner dedicated to connecting world-class talent with the most innovative companies in the tech ecosystem. We specialize in identifying "high-potential" individuals who don't just fill roles but drive growth. TechStaffers and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the Go-To-Market Team The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes. Customer Operations serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes. About the role: As a Customer Operations Project Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent. Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time. In this role you will: • Own the customer relationship from pre-deployment through long-term engagement, • Serve as the primary point of contact for customer communication and non-technical coordination, • Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively, • Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution, • Monitor customer health, engagement, and risk signals and take proactive action when issues arise, • Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity, • Identify opportunities to expand customer impact by understanding operational goals and usage patterns, • Partner with Sales to support expansion opportunities through strong relationships and customer insight, • Capture and elevate the voice of the customer to inform product, process, and experience improvements, • 3–7+ years of experience in customer success, account management, client services, or customer-facing program management, • Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination, • Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously, • Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred, • Excellent written and verbal communication skills with confidence in customer-facing conversations, • Comfort navigating ambiguity and evolving processes in a fast-growth environment, • Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs, • Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes, • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$100,000—$130,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We're looking for our first Customer Success Manager dedicated to Yotpo Discover—a strategic, hands-on operator who's excited to help define what great looks like. This is a unique opportunity to join a new product at an early stage and build the Customer Success motion from the ground up. You'll partner closely with Product and Sales while acting as a trusted advisor to eCommerce brands, helping them understand and improve how they appear across modern, AI-driven discovery experiences. The ideal candidate is someone with 3–5+ years of experience across Customer Success, SEO, or Growth, with hands-on SEO expertise and a track record of driving customer outcomes. You thrive in ambiguity and can translate technical concepts into clear, actionable business value You'll own customer relationships end-to-end—from post-onboarding through renewal—while shaping playbooks, success frameworks, and feedback loops that will scale alongside Discover. About Yotpo Discover Yotpo Discover helps e-commerce brands understand and improve how they appear across AI-driven discovery experiences, including search, AI answers, and shopping assistants. As discovery expands beyond traditional search, Discover gives SEO/AEO and e-commerce teams clear visibility into performance, gaps, and opportunities. What You Will Do • Help design and scale the Discover Customer Success motion, including optimization frameworks, success plans, QBR templates, expansion signals, and early customer playbooks, • Lead SEO + AEO audits using Yotpo Discover, translating AI discovery insights into concrete recommendations and measurable outcomes for customers, • Own post-onboarding customer relationships through renewal, driving retention and expansion in close partnership with Account Managers and Customer Success teams across product lines., • Partner deeply with Product to shape roadmap direction through structured customer feedback, use cases, and validation sessions, • Lead strategic QBRs and executive-level conversations that align customer goals with Yotpo's roadmap, • Build strong, multi-threaded relationships across customer organizations—from day-to-day operators to C-suite stakeholders, • 3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy, • Hands-on SEO background (agency or in-house strongly preferred), • Comfortable explaining AI search, LLM-driven answers, and modern discovery concepts to non-technical stakeholders, • Builder mentality—thrives in early-stage environments and excited to create structure where none exists, • Strategic advisor with experience managing complex customer relationships and engaging executive audiences, • Analytical and data-driven, using insights to measure performance and demonstrate business impact. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $110,000-130,000 In addition to base salary, this role includes a variable compensation component. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. Artificial Intelligence (AI) Disclosure If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. "AI" is broadly defined to mean "a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments. #LI-Hybrid

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. We are seeking an exceptional Senior Manager to join our Strategy & Operations team. This role will report to the VP of Strategy & Operations. This talented and motivated self-starter will be responsible for executing a diverse array of strategic initiatives across the business, with a focus on areas of high priority for Garner's leadership team. You'll be responsible for deploying management best practices and have the chance to learn what it takes to operate in a high-performance and high-impact environment. Where you will work: • Execute strategic projects across the business; dive deep into areas of high priority for Garner's leadership team, • Take on a portfolio of operational processes - that you will develop and deploy - in close collaboration with subject matter experts across Garner, • Rotate through a variety of high impact initiatives providing you with broad exposure across the company, • Support Garner's strategic operating rhythm, including managing company KPIs and driving our annual/quarterly planning processes, • 5+ years of experience in a strategic problem-solving role; prior experience in management consulting, investment banking, or an early-stage startup environment, • A strong ability to break down unstructured problems into their component parts, recommend solutions, and work with cross-functional stakeholders to implement them, • A combination of a high ownership mentality and detail orientation that has resulted in a track record of delivering operational initiatives, • Strong analytical skills and the ability to synthesize insights from complex data, • A willingness to "roll up your sleeves" and do whatever is necessary to ensure company success, • Interest and/or experience working in healthcare, with a mission to improve the U.S. healthcare system

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job Description Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Influencer Manager Location: New York, United States THE ROLE You'll be the person who connects Dove with the creators who bring its brand to life in the most authentic, relatable way across social. This is a multi-faceted role that blends influencer strategy, relationship management, creative thinking, and project management. You'll develop and manage the creator community end to end, shaping how Dove partners with influencers and content creators to drive reach, engagement, and genuine advocacy. Dove's relationship with creators is different from most beauty brands. The people who represent Dove need to genuinely reflect the diversity, honesty, and purpose the brand stands for. We're looking for someone who understands that influencer marketing for Dove isn't about reach alone. It's about finding and partnering with creators whose audiences trust them, whose content feels real, and whose values align with Dove's commitment to inclusive beauty and self-esteem. Success means a thriving, well-managed creator community that delivers consistent, high-quality content, a programme that scales across markets, and influencer partnerships that feel as authentic to audiences as they do to the creators themselves. WHAT YOU'LL DO Creator Identification and Recruitment • Identify, contact, and recruit creators on an ongoing basis, building a diverse community of influencers who authentically represent Dove's brand values and resonate with target audiences across platforms, • Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity, brand alignment, and representation of diverse beauty, • Develop and manage Dove's creator engagement program, building genuine, long-term relationships with influencers rather than transactional, campaign-by-campaign partnerships, • Manage ongoing communication and dialogue with the creator community, ensuring creators feel valued, informed, and connected to Dove's brand purpose, • Create and distribute regular community communications, such as newsletters, updates, and exclusive content, • Organise and support creator events, focus groups, and community moments that deepen relationships and generate insight, • Brief and manage creators for campaign activations, always-on content, product launches, and cultural moments, ensuring deliverables are on time, on brand, and aligned with platform best practices, • Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic, platform-native expression, • Coordinate with the creative and social teams to ensure influencer content is integrated into broader content calendars and campaign plans, • Report on influencer campaign performance, community growth, engagement metrics, and program impact, using data to refine strategy and demonstrate value, • Monitor creator content quality and audience response, identifying what's working and feeding learnings back into briefs and strategy, • Shape and refine the creator program's processes, tools, and ways of working, building a model that is efficient, scalable, and replicable, • Support the expansion of Dove's creator program into additional markets, adapting the approach for different regions, platforms, and audiences, • Partner with the Dove brand team on influencer strategy, presenting program updates, campaign results, and recommendations with clarity and confidence, • Manage client feedback and approvals within the influencer workflow, keeping stakeholders informed and the process running smoothly WHAT YOU BRING • 3+ years of experience in influencer marketing or creator management, with a focus on consumer brands, ideally in beauty, personal care, wellness, or FMCG, • A proven track record of identifying, recruiting, briefing, and managing influencers and content creators across TikTok, Instagram, YouTube, and emerging platforms, • Experience building and maintaining ongoing creator communities or ambassador program, not just one-off campaign activations, • Strong project management skills, with the ability to manage multiple creator relationships, campaigns, and work streams simultaneously without dropping detail, • An understanding of influencer contracts, usage rights, disclosure regulations, and compliance requirements, • Creative thinking, with the ability to develop engaging briefs, gifting concepts, event ideas, and community activations that strengthen creator relationships, • Confidence presenting to and partnering with brand clients, with clear and structured communication skills, • Experience using influencer management platforms and tools (such as CreatorIQ, Traackr, Grin, or similar) and social listening or analytics tools, • Strong analytical skills, with the ability to report on campaign performance, interpret engagement data, and translate findings into actionable recommendations, • An authentic interest in creator culture and social platforms, with an understanding of what makes influencer content feel genuine versus forced, • An appreciation for inclusive representation, with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds, identities, body types, and experiences, • Highly organized, with a proactive, solutions-focused approach to managing complexity, • Working proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity) to support creator research, brief development, reporting, and program communications, • Agentic mindset: ability to self-direct, prioritize across competing work streams, identify opportunities, and find efficient solutions independently, • Willingness to experiment with AI tools to improve influencer identification, content analysis, trend monitoring, and workflow efficiency, • Understanding of AI capabilities and limitations, with a commitment to human judgement in relationship management, creative evaluation, and brand alignment decisions Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The ideal candidate has prior experience in consulting, investment banking, private equity, or a high-growth tech company and thrives in environments that require intellectual rigor, curiosity, and executional excellence. You'll dive into complex problems, build frameworks from scratch, and get your hands dirty wherever the business needs it most. As a Revenue Operations Manager/Senior Manager at Maven, you will: Own pipeline and bookings analytics • Analyze pipeline health, bookings performance, and funnel conversion across segments — identify opportunities to refine data quality and drive higher bookings outcomes, • Build and maintain attribution models, stage definitions, and reporting frameworks that give Sales and Finance a clear, real-time view of GTM performance, • Own the integration of AI into Maven's reporting frameworks to improve forecast accuracy and speed of insight delivery; leverage automation to shift from reactive reporting to proactive identification of risk, upside, and strategic opportunities for Sales and Finance leadership, • Define how revenue data should be structured and governed in Salesforce — own the logic that flows downstream into revenue reporting, customer success, and client operations, • Ensure data integrity across the GTM stack; partner with data engineering and strategic finance to build and maintain QA processes that catch issues before they hit reporting, • Design and manage Maven's commission plans across Sales and Marketing — build plans that align incentives with company priorities and drive the right outcomes, • Own the models that calculate payouts; build a system that is organized, auditable, and scalable as the team grows, • Levera AI to automate commission calculations, flag anomalies, and reduce manual reconciliation, freeing capacity for higher-order plan design and strategic compensation analysis, • 4–6 years of experience in management consulting, investment banking, private equity, or strategic finance at a high-growth company, • Exceptional analytical and quantitative skills; proven ability to structure ambiguous problems and synthesize complex data into clear recommendations, • Strong communicator — able to distill technical analyses into compelling insights for senior stakeholders, • Advanced proficiency in Excel / Google Sheets and SQL; experience with Salesforce and BI tools (Looker, Tableau) strongly preferred, • Working familiarity with AI and automation tools in a GTM or analytical context to accelerate analysis, surface insights, or streamline workflows; a demonstrated curiosity about how emerging AI capabilities apply to revenue strategy and operations, • Self-motivated with a bias for action; comfortable operating in dynamic, fast-moving environments and getting into the details when needed, • Experience in healthcare, benefits, or subscription-based business models, • Familiarity with sales compensation design and commission management tools, • Experience with attribution modeling in multi-touch B2B sales environments The base salary range for this role is $166,000-$190,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionImplementation ManagerAbout Clarion The hardest part of healthcare shouldn't be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn't a failure of care - it's a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We've raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We're addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We've seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Own implementations end-to-end: Run every customer deployment from kickoff through go-live. Lead discovery sessions, collect scheduling rules and clinic workflows, build project plans, hold timelines, and coordinate across engineering and customer stakeholders to drive on-time launches. * Execute the non-engineering implementation work: Collect and organize customer inputs—scheduling rules, knowledge base content, provider configurations, appointment type matrices. Configure the Clarion platform where tooling allows—assistant settings, scheduling configurations, telephony routing, org setup. * Be the customer's primary point of contact: Lead kickoff calls, weekly syncs, and stakeholder check-ins. Send meeting recaps within 30 minutes. Manage all non-technical stakeholder communications and serve as the first line of response for customer issues post-launch. * Run UAT and drive go-live: Coordinate testing sessions where customers simulate real call scenarios. Track issue resolution, manage the production cutover, and ensure a smooth IVR redirect on launch day. * Own accounts post-launch: Lead recurring syncs and QBRs, triage inbound issues via Slack and email, monitor account health metrics, and surface expansion signals to the sales team. * Shape the product: Translate field observations and customer feedback into actionable requirements. Partner with engineering to prioritize admin tooling investments that reduce implementation effort over time. Requirements * Implementation experience: 3+ years running complex software implementations, technical onboarding, or customer-facing project management at a B2B SaaS company. You've owned timelines, managed stakeholders, and driven go-lives. * Semi-technical fluency: Comfortable navigating APIs, configuration interfaces, and technical documentation. You don't write production code, but you understand what engineers are building and can coordinate technical workstreams effectively. * Project leadership: Track record of managing multi-workstream projects and holding cross-functional resources accountable to deadlines. You track 15 things at once without dropping any. * Customer-facing presence: Experience as a primary customer POC—comfortable leading meetings with clinic operators and building trusted relationships with both technical and non-technical stakeholders. * Bias toward action: At our stage, the Implementation Manager is a player, not a coach. You do the work yourself rather than delegating or waiting. Interesting Challenges * Encoding operational DNA at scale: Every specialty practice has unique scheduling rules, referral logic, payer exceptions, and clinical workflows—often undocumented. You'll extract this knowledge from clinic operators and translate it into structured platform configurations. * Building the repeatable machine: Today's implementation process is being invented, not inherited. You'll develop, document, and improve the playbook after every deployment—identifying which steps can be templatized, automated, or handed to the customer. * Bridging AI and clinic operations: Our AI agents require iterative tuning, not just one-time configuration. You'll coordinate post-launch refinements across scheduling rules, knowledge bases, and prompt adjustments to drive accuracy in production. * Scaling without scaling headcount: Partner with engineering to prioritize the admin tooling and self-service capabilities that let one Implementation Manager handle the workload that currently requires multiple engineers. What We Offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Implementation Case Study (1 hr) [Virtual]: Walk through how you'd run an implementation. * Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. * Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, review a real implementation audit, and propose process improvements collaboratively. If you're ready to build the system that gets every patient the care they need, we'd love to hear from you. Compensation Range: $135K - $180K

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: The Legal Operations team, within Legal and Government Affairs (LGA), has a core mission to establish a standardized, data-driven, and AI-enabled operating model to support CoreWeave's rapid growth and increase both LGA and business operating tempo. In this role, you will operate at the intersection of strategy and execution, helping LGA operationalize its priorities through scalable systems, standardized workflows, and responsible AI-enabled capabilities. This is a fantastic opportunity to advance your career in a leading-edge technology company and contribute directly to our growth. Our team values collaboration and invites divergent thinking. We take a practical and efficient approach to everything we do and aim to build strong and trusting relationships with our team, leadership, and cross-functional partners. About the role: We're looking for a Legal Operations Specialist to report to and partner with the Manager, Legal Operations, in strengthening and scaling the Legal Operations function within LGA. This role requires both systems thinking and hands-on execution in a fast-growing, cross-functional environment and offers the opportunity to help shape the next stage of Legal Operations . By translating strategy into durable operational infrastructure, you will help strengthen how LGA partners with and delivers impact across the business while enabling faster, more consistent execution. In this role, you will: • Support the design, implementation, and governance of enterprise Legal workflows, intake structures, and metadata standards, • Partner in transitioning from CLM cleanup to sustainable systems governance and ongoing optimization, • Identify and scope structured AI use cases within standardized Legal workflows, • Translate Legal and business requirements into clear specifications for technical implementation (in partnership with CoreWeave's office of CIO and IT teams), • Support the development of reporting frameworks and metrics to improve operational visibility, • Partner cross-functionally with Legal, Sales, RevOps, Finance, Procurement, and IT to support integration and scale initiatives, • Develop and maintain governance documentation, playbooks, and system standards, • Maintain the operational integrity of Legal systems (CLM, e-billing/spend, workflow tools), including workflow discipline, data hygiene, and intake routing standards, • Manage and execute day-to-day core Legal Ops workflows (intake, lifecycle hygiene, matter/billing setup support), ensuring consistent adoption across LGA verticals, • 5+ years of experience in Legal Operations, legal systems, or business operations within a high-growth environment, • Experience supporting system implementations, workflow design, or operational governance initiatives, • Strong understanding of CLM platforms, legal billing/spend tools, workflow systems, and reporting environments, • Experience partnering cross-functionally on integration or process harmonization initiatives, • Analytical mindset with the ability to translate operational data into structured improvements, • Strong documentation skills; able to institutionalize processes beyond individual execution, • You enjoy designing systems that bring order to complexity, • You think architecturally about workflows and governance, • You're energized by translating strategy into scalable operating models, • You're comfortable partnering with technical teams to implement well-defined solutions At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $98,000 to $143,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionAbout Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team, • Do the 1% more About the Role We're looking for an Implementation Manager to own the full onboarding lifecycle for small to medium-sized waste haulers migrating to CurbWaste and CurbPOS. You'll run SMB projects from kick-off through go-live, managing timelines, customer relationships, data migrations, training, and cross-functional coordination. This isn't a hand-holding role. You'll manage SMB onboarding projects independently, work through configuration challenges on your own, and make sure customers aren't just set up on the software but actually confident using it. You'll work directly with business owners and operations managers at SMB haulers, often as their primary point of contact throughout the entire onboarding process. When things go sideways, you'll reset expectations, escalate with clear context, and drive resolution. You'll also support teammates, contribute to process improvements, and help build the playbooks that make our implementation team better. If you're someone who owns outcomes not just tasks, communicates proactively, and wants to deeply understand how waste haulers operate, this is the role. What You'll Do • Own the full onboarding lifecycle from discovery through go-live for SMB customers across CurbWaste and CurbPOS, • Lead discovery calls to understand customer workflows, pain points, and configuration requirements before onboarding begins, • Drive on-time go-lives within target cycle times and ensure onboarding milestones are completed before customers go live, • Manage customer expectations proactively across multiple concurrent SMB projects, including timeline resets and scope changes, • Lead data migrations including cleanup, transformation, import validation, and accuracy checks, • Configure multi-service-line accounts and resolve complex setup challenges for SMB customers, • Coordinate third-party integrations, accounting system connections, and scale integration as part of the onboarding process, • Deliver customer training on CurbWaste and CurbPOS workflows, reinforcing best practices and driving adoption, • Maintain strong customer satisfaction through consultative onboarding and proactive communication throughout the project, • Keep project status and milestones up to date in Planhat and communicate status proactively to internal stakeholders and customers, • Coordinate across Sales, Customer Experience, and Product to align on customer requirements and resolve blockers, • Own the handoff from Implementation to Customer Experience, ensuring the customer is fully adopted and the CX team has the context they need, • Identify when a customer is at risk of poor adoption and adjust the implementation approach before it becomes a problem, • Surface product gaps and customer feedback to the Product team based on patterns you see across implementations, • Participate in escalation processes, contribute context during code-red calls, and drive assigned follow-up actions, • Document repeatable solutions and contribute to process improvements that make onboarding more efficient, • Support Implementation Specialists by sharing approaches, modeling good customer interactions, and providing coaching Requirements What You'll Need • 3-5 years of experience in SaaS implementation, onboarding, or customer-facing project management, • Proven ability to manage multiple onboarding projects simultaneously while keeping quality high, • Strong project management skills with experience owning timelines, milestones, and customer deliverables, • Experience with data migrations, including working with messy datasets from legacy systems or manual processes, • Excellent communication skills. You can manage difficult conversations about delays, scope changes, and expectations., • Ability to think on your feet and adapt when customer requirements shift or implementations hit roadblocks, • Comfort working cross-functionally with Sales, Customer Experience, Product, and Engineering, • Track record of driving customer outcomes, not just completing tasks, • Ability to travel up to 50% of the timeNice to Have, • Experience with customer success or implementation platforms (Planhat, GuideCX, Gainsight, or similar), • Familiarity with data transformation and migration tools (Rubie, ETL platforms, or similar), • Experience with support or communication tools like Intercom, Aircall, or Fathom, • Background in waste management, logistics, or field service operations, • Experience coaching or mentoring junior team members What We Offer • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k, • Be part of a diverse, inclusive, and supportive culture where individuality is celebrated This role is based in New York City (3 days/week minimum in office). We aim to change the way waste companies run their business. We're a software company founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry.

Job Description Introduction: Employee is responsible for customer satisfaction and overall project management of multiple design and construction projects, including the design and construction of projects, renovation of government space within existing buildings and modifications to ongoing projects. Assigned projects are primarily those estimated at over the prospective level. Major Duties: Responsible for overall management of construction projects from the preliminary planning stage through design, construction, commissioning, and building occupancy. Duties encompass broad managerial responsibilities such as planning, organizing, controlling, coordinating, reviewing, and recommending approval for design, construction, project progress evaluations, invoice verification and related work. The project manager is responsible for establishing a scope of work with a customer, preparing an independent government estimate using the government’s estimating software, managing a project schedule, and for procuring services, with a government contracting specialist, from contractors and architect/engineering (A/E) firms. Must be able to generate accurate and concise Project Management Plans, establish and track project milestones and timelines. Provide technical expertise as it relates to project governing codes, life safety, site workmanship quality, quality assurance, sustainability and environmental regulations. Employee acts as the “on-site” project manager or inspector for projects and performs day-to-day construction and inspection duties. Employee is also responsible for resolving complex problems or conflicts the may impede progress, and for assuring that contractors and agency staff work effectively and effectively toward timely completion of projects within an established budget. Employee has to demonstrate the ability to work successfully in a dynamic team environment and consistently support the other team members; Contracting Specialist, Contracting Officer, Program Analyst and Program Manager. Equally the employee is required to interface well with external customer professionals. Employee may be required to travel in conjunction with project site visits and progress reviews at project locations or to attend national, regional, and local conferences, seminars, and meetings. Minimum Qualifications: Bachelor of Science in Construction Management, Engineering or a related field and/or ten (10) years of experience in design and management of construction projects. Masters in a related field is desired. This position requires knowledge of and skills sufficient to direct the application of the latest developments in building design and construction and in solving problems not readily treated by accepted methods. This position also requires extensive knowledge of project management; architecture and engineering concepts, principles, and practices; and the ability to read, analyze and interpret construction documents, prepare construction schedules, prepare construction cost estimates, and write clear scopes of work and specifications. Good interpersonal skills are required when working with a diverse team consisting of the customer, acquisition, contractor, financial manager, and other stakeholders. The project manager is responsible for ensuring that the team members and stakeholders participate efficiently and effectively to achieve the common goal of completing a successful construction project. On scope, on schedule, on budget. Employee Benefits: We believe in taking care of our employees so they can perform their best work. Our benefits include: • Competitive health, dental, and vision coverage, • Retirement savings plan with employer contribution, • Paid time off to rest, recharge, and take care of what matters most, • Support for your growth through training and development opportunities, • Short and Long Term Disability Plans, • Flexible Spending Account, • A collaborative, people-first work environment, • Employee Discounts for select retailers

Job DescriptionDescription: The Senior Project Manager is the accountable business and delivery lead for complex, design-driven projects across AvroKO’s hospitality portfolio. This role sits at the intersection of visionary design, client leadership, and commercial performance, ensuring our work is impeccably executed and consistently profitable. Role purpose Own multiple hospitality projects from intimate, high-concept restaurants to large-scale luxury hotels and mixed-use developments - ensuring they are delivered on brief, on time, and on budget for a discerning, clientele. While the role requires design-literacy to coordinate multi-disciplinary teams and liaise with clients, their primary focus is the fiscal, schedule, and contractual performance of projects in totality. Key Responsibilities Commercial & Contract Management • Own the Project P&L: Develop, manage, and continuously update project budgets, revenue forecasts, and margin targets., • Contract Lifecycle: Work with New Business Development (NBD) to ensure contract execution and accurate project setup. Draft and negotiate proposals, contracts, and scope amendments., • Scope Protection: Ensure work is executed strictly within the contracted scope; identify, estimate, and secure client approval for additional services and variations (ASAs)., • Workplans & Scheduling: Build detailed workplans (phasing, resourcing, and milestones) and maintain a live master schedule to ensure timely deliveryfor all their projects., • Resourcing: Manage project budgets through the recalibration of resource allocations to keep projects within assigned fees. Monitor team utilization, timesheets, and burn against budget; take corrective action early to protect fees and margins., • Weekly Reporting: Conduct recurring team meetings to review staffing and fiscal concerns. Report weekly to Managing Directors on project schedules, burn rates, and profit monitoring., • Monthly Reporting: Meet monthly with partners and senior leadership to report on project health, risks, and opportunities, and to align on strategic decisions., • Primary Interface: Serve as a primary day-to-day contact for client teams and the broader project team (AORs, consultants, GCs)., • Alignment: Ensure the design response aligns with the client’s brand, operational needs, and commercial objectives., • Oversight: Liaise between studio leadership and the design team to obtain feedback, incorporate directives, and ensure technical delivery meets AvroKO’s standards., • Management Compliance: Drive compliance with internal policies (timesheets, file naming, documentation standards, approvals) and client/contractual requirements., • Internal Coordination: Manage coordination between interior architecture, FF&E, and industrial design., • QA/QC: Assist QM staff in reviewing project deliverables. This is a hybrid role located in New York, NY (3+days/week required in-studio) Requirements: • Experience: 10+ years of experience in high-end hospitality-focused interior design or architecture., • Fiscal Acumen: Highly data-driven expert in project budgeting, forecasting, fee/burn tracking, and utilization management., • Typology Knowledge: Broad understanding of multiple hospitality typologies, including restaurants,, hotels and resorts, and multifamily projects., • Leadership: Strong decision-maker capable of balancing fiscal, client, and design-related constraints., • Tools: Advanced proficiency in Google Suite, project accounting software (e.g., Mavenlink BQE Core), and standard PM tools. A working understanding of AutoCAD, Bluebeam, InDesign, and SketchUp/Enscape is highly desirable to facilitate coordination., • Comfortable with challenging assumptions, redesigning workflows, and implementing improved processes, tools, and reporting frameworks across a studio or firm., • Exceptional communication and client-facing skills; able to hold their own with owners, brand teams, operators, and senior executives., • Strong command of standard PM and financial tools (e.g., MS Excel, project accounting/ERP, scheduling software). The Senior Project Manager reports to the Managing Director, the CFO / Global FinOps Team, and from time to time, the firm’s Partners. Life at AvroKO At AvroKO, we are dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and gender expression), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factors. AvroKO is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at . We encourage employees to lead a life reflective of our hospitality mission and provide opportunities for team outings, and curated design events. Our benefits include medical, dental, vision, 401k matching, flex spending, life insurance, yearly professional development reimbursement, paid holidays, paid birthdays, and paid time off.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job DescriptionHinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all. About the Role: Our mission is to help more people get on meaningful dates. As Lead Product Manager, New User Experience, you’ll shape how Hinge helps people see and feel progress in their dating lives—from first impressions to ongoing connections. You’ll guide how we design experiences that adapt intelligently to each person, creating trust and momentum across every stage of their journey. You'll partner closely with our Growth, Trust and Safety, and Recommendations teams to help address some of Hinge’s greatest challenges, like how to make the first few recommendations feel relevant before the system has much to go on or how to make the dating journey feel rewarding and focused. Responsibilities • Build the long term strategy and roadmap for how Hinge improves dating outcomes through personalization, feedback loops, and thoughtful design, • Lead discovery and rapid experimentation across key moments in the dating journey., • Partner with design, research, data science, and engineering to to identify high-impact opportunities that improve the quality and success of dater experiences., • Translate insights from data and qualitative research into clear hypotheses and a focused roadmap., • Work closely with engineering to deliver scalable, measurable improvements in user outcomes., • Communicate priorities and tradeoffs clearly across teams and leadership., • Collaborate with Marketing, Trust and Safety, and other cross-functional partners to ensure a cohesive and trustworthy experience that reinforces Hinge’s mission and business., • Coach and mentor other PMs on structured discovery, decision-making, and hypothesis-led development.What We’re Looking For, • 8+ years of product management experience in consumer tech, ideally in personalization or social connection products. Bonus if you have experience working on cold-start problems., • Proven record of 0–1 discovery and launches that drove measurable outcomes., • Experience working with Machine Learning and Artificial Intelligence-powered systems to improve user experiences., • Strength in hypothesis-driven experimentation and comfort making decisions with incomplete data., • Ability to lead complex, multi-quarter initiatives with clarity, momentum, and alignment., • Strong intuition for user experience, storytelling, and emotional design., • Excellent communication and influencing skills. Ability to bring clarity and alignment to ambiguous spaces and across teams to drive impact at scale., • Curiosity about culture and how people form connections today. #Hinge .

Job DescriptionBenefits: • 401(k) matching, • Free uniforms Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experiencemaking it fresher, more reliable, and rooted in quality food and hospitality excellence. At Savory, we share a common thread that runs through everything we do: passion. We are passionate about our menus, where our food comes from, and, most importantly, our people and the hospitality we show to our clients, vendors, and each other. Our rapid growth has led us to seek qualified individuals who will have a positive impact on our team and help shape the future of Savory. About the Role We are seeking a hands-on, driven Warehouse Packaging Manager to lead our Ready-to-Eat (RTE) packaging operations. This role is responsible for overseeing daily production on the floor, ensuring that all products are packaged accurately, safely, and efficiently before distribution. The ideal candidate is a strong floor leader who thrives in fast-paced environments, is highly organized, and knows how to motivate teams while maintaining high standards for food safety and quality. Youll play a key role in managing people, processes, and product flow at the final stage of our operation. Responsibilities Oversee day-to-day packaging production to ensure all orders are completed on time Assign labor across packaging lines based on volume and priorities Monitor workflow and adjust staffing or processes to keep operations running smoothly Troubleshoot issues and remove bottlenecks in real time Maintain strict adherence to food safety standards, including HACCP, GMPs, and FDA/USDA guidelines Ensure all products meet quality standards for packaging, labeling, and accuracy Oversee final checks, including weights, seals, and product labeling Maintain cold chain integrity throughout packaging and storage What Were Looking For At Savory, our people are at the heart of everything we do. Were a tight-knit team of passionate, innovative culinarians who strive to live our values every day: authenticity, curiosity, collaboration, solutions, and community. Your experience should demonstrate: Experience in high-volume catering, restaurant, hospitality, warehouse, or production environments Strong attention to detail Ability to work in a fast-paced environment Strong organizational and prioritization skills with the ability to manage multiple tasks Familiarity with BEOs is a plus (willing to train the right candidate) Strong leadership experience in warehouse, production, or food operations Ability to stay organized and make decisions under pressure Clear communication and team management skills Reliability and consistent on-site presence Job Requirements: Ability to lift, carry, or move up to 5070 pounds Comfortable using Excel and basic reporting tools Experience with inventory systems and warehouse workflows preferred Ability to stand for extended periods in varying temperature conditions Flexible availability, including early mornings and day shifts 2+ years of experience in food production, warehouse, or logistics operations Experience with RTE, fresh food, or perishable goods strongly preferred Benefits Salary: $70,000$80,000, commensurate with experience Company-sponsored medical, dental, and vision insurance Paid time off (PTO) 401(k) Flexible Spending Account (FSA) and transit benefits

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Sr. Associate, Pilot & Special Projects Program Management owns the operational lifecycle of RADAR's special project deployment program, serving as the connective tissue between people, processes, and the platforms that power them. This role goes beyond coordination. It actively improves and scales the systems that make pilot and special project deployments execution faster, more predictable, and rollout-ready, ensuring every pilot is planned, prepared, executed, and closed out with discipline, clarity, and consistency. Sitting within Pilot & Special Projects Operations, this role partners closely with Customer Experience, Deployment Operations, Technical Support, Store Planning & Design, Engineering, Supply Chain / Logistics, and external installation partners to ensure processes and systems reflect how work actually gets done, and enable teams to execute efficiently at scale. This role is accountable for pilot readiness, cross-functional coordination, vendor execution enablement, and operating cadence - translating pilot activity into repeatable routines and rollout-ready standards. Responsibilities: Program Ownership (Operational) • Own the end-to-end operational lifecycle of special project deployments: intake → readiness → execution → closeout, with a focus on building workflows and systems that reduce manual effort and increase consistency., • Define milestones, dependencies, readiness criteria, and ownership aligned to project objectives and success metrics., • Ensure pilots do not proceed without required readiness gates met; surface risks early with clear options, data, and recommendations., • Own the configuration and continuous improvement of tools such as Jira, Confluence, Smartsheet, and Google Sheets to reflect current workflows and reduce friction., • Identify gaps between how teams work and what their tools support, and drive resolution through tooling changes, automation, or process redesign., • Drive a structured operating cadence - including readiness reviews, weekly project syncs, execution checkpoints, and closeout reviews - with supporting dashboards, trackers, and automated workflows to keep routines low-lift and high-signal., • Coordinate across Field Deployment Ops, Deployment Tech Support, Store Planning & Design, Engineering, Supply Chain, and CX., • Track action items, remove blockers, and escalate with clarity and documentation maintained in the right systems., • Build and maintain repeatable operating routines that reduce friction and variability across all special project deployments., • Develop and continuously improve standardized artifacts, designed to live in and be maintained through your core toolset, including:, • Pilot readiness checklist and gating framework, • Pilot execution tracker and ownership model, • Internal and external communication templates, • Pilot closeout and retrospective format, • Own the pilot closeout process end-to-end, ensuring deliverables, validation, and documentation are captured in structured, reusable formats., • Lead pilot retrospectives and translate lessons learned into updated standards, playbooks, and scale-readiness inputs., • Partner with Systems and Data analysts to build and maintain leadership-ready pilot reporting infrastructure: live dashboards, status trackers, risk registers, readiness scorecards, and completion metrics., • Provide clear, timely updates that enable informed decision-making and proactive risk management., • Ensure pilot progress and outcomes are visible, measurable, and actionable.ABOUT YOURequired:, • 3+ years of experience in program management, implementation operations, or technical operations - with demonstrated ownership of the tools and systems that support that work., • Proven ability to coordinate complex, cross-functional work and drive execution through structure, follow-through, and well-configured platforms., • Strong operational planning skills: readiness gating, dependency management, timeline discipline, and escalation clarity., • Experience working with external vendors and managing deliverables in time-bound deployment environments., • Hands-on experience with project and documentation platforms — you don't just use these tools, you improve them., • Strong written and verbal communication skills; able to produce clear, executive-ready updates., • Comfortable building structure in ambiguous, fast-moving environments where processes are still maturing., • Familiarity with Jira, Confluence, Smartsheet, Google Sheets, Miro, or Lucidchart (or similar program management tools)Preferred:, • Experience with retail store deployments, pilots, multi-site rollouts, or distributed hardware programs., • Experience building playbooks, SOPs, templates, and scalable operating routines., • Exposure to hardware + SaaS environments (IoT, RFID, edge compute, distributed systems)., • Experience translating pilots into scaled rollout programs (playbooks, standards, vendor models), • Experience working in high-growth or early-stage environments where systems and processes are still being built.WHAT YOU'LL DOIn your first 30 days, you will:, • Learn RADAR's pilot deployment workflows, stakeholders, tools, and readiness dependencies., • Audit the current operational toolset - what's being used, what's inconsistent, and where the biggest friction points are., • Review recent pilot deployments to understand execution gaps and recurring blockers., • Establish a standard pilot tracker and operating cadence for active and upcoming pilots.In your first 60 days, you will:, • Take full ownership of pilot readiness reviews, operating rhythms, and execution coordination., • Implement standardized pilot readiness gates and documentation across all stakeholders., • Strengthen vendor coordination and clarify special project execution expectations., • Launch a consistent pilot closeout and retrospective process.In your first 90 days, you will:, • Deliver measurable improvements across pilot readiness, execution predictability, and reporting quality — with visible progress in dashboard adoption, fewer missed readiness gates, and cleaner leadership updates., • Publish a pilot program playbook and a special projects operating framework (covering closings, refurbishments, retrofits, and similar programs), each with standardized templates, checklists, vendor protocols, and closeout documentation that teams can pick up and run with. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Project Manager, Pitch Orchestration Location: New York, NY About the role: You'll be the coordination engine behind enterprise pitches, RFPs, and proposals that drive OLIVER's growth across North America. Working at the intersection of solutions strategy, creative development, and client engagement, you'll translate complex opportunity requirements into executable project plans that deliver polished, compliant submissions. We're looking for someone who can bring structure to ambiguity, finding efficient pathways through multi-stakeholder processes that secure new business. Success means consistently delivering high-quality pitches on time, with clear communication and seamless coordination across all contributors What you will be doing: • Lead end-to-end project management for enterprise pitches, RFPs, RFIs, and renewal processes that secure new client partnerships, • Build practical project plans and timelines that coordinate contributors across Solutions, Strategy, Creative, AI Enablement, Operations, Finance, and Legal teams, • Transform complex RFP requirements into clear, actionable workflows that ensure complete, compliant submissions, • Support opportunity development by organizing scope, effort, and delivery approach inputs that inform strategic positioning, • Coordinate materials showcasing embedded agency models and AI-enabled delivery capabilities for enterprise audiences, • Manage quality assurance processes that ensure submissions are accurate, cohesive, and client-ready, • Run efficient stakeholder meetings and status updates that keep multi-disciplinary teams aligned and informed, • Apply systematic approaches to process improvement, capturing learnings that enhance future pitch effectiveness, • Navigate high-pressure environments with calm professionalism, making sound decisions about escalation and resolution, • Balance multiple concurrent pursuits while maintaining clarity, momentum, and attention to detail What you need to be great in this role: • A track record managing complex projects in creative agencies, consultancies, or professional services environments, with experience coordinating cross-functional teams, • Proven ability to manage pitches, RFPs, or similar high-stakes, deadline-driven work that requires precision and stakeholder coordination, • Strong communication skills that enable clear written and verbal interaction with senior stakeholders, from brief summaries to detailed project updates, • Expertise in project management methodologies and tools (e.g., Asana, Monday.com, MS Project, Slack) that support efficient workflow coordination, • Experience working with enterprise clients or complex B2B environments, understanding the rigour and professionalism required, • The ability to quickly understand context and priorities, applying sound judgment about when to escalate and when to resolve independently, • An eye for detail balanced with pragmatic thinking, ensuring accuracy without losing momentum or flexibility, • Proficiency with Gen AI tools (ChatGPT, Claude, project management AI assistants) to enhance planning, documentation, and communication efficiency, • Agentic mindset: ability to break down complex pitch requirements, identify optimal coordination approaches, and execute systematically, • Experience using AI to streamline project workflows, automate status reporting, and improve stakeholder communication, • Understanding of AI capabilities for proposal development while maintaining human oversight for strategic decision-making, • Ability to guide teams in effective AI tool usage for project management and documentation Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Job DescriptionCompany Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description We are seeking a high-grit, hands-on Mid-Market Sales Manager to lead, coach, and scale a New York-based team of three (and growing). This is a "Player-Coach" role designed for someone who thrives in ambiguity and is excited to move the segment from a reactive, inbound-heavy model to a proactive, outbound powerhouse. You will report directly to the VP of Sales and act as a strategic architect, assessing current skill sets, streamlining the sales process, and driving the "ring the bell" culture required for high-velocity success. Key Responsibilities * Hands-on Coaching & Mentorship: Actively join calls and review proposals to elevate a junior team. You must lead by example, demonstrating what "great" looks like in every stage of the funnel. * Builder & Architect: Assess the current team structure and go-to-market strategy. You will identify gaps in coverage (e.g., prospecting vs. account management) and suggest/implement a more effective territory model. * High-Velocity Sales Rigor: Drive a "speed to lead" culture where the team is aiming for multiple closed deals per week. You will instill the discipline needed to build and maintain a full, healthy funnel. * Strategic Outbound Execution: Shift the team from relying on inbound leads to a proactive "hunting" mindset, leveraging tools like Sales Navigator, ZoomInfo, and SalesLoft to open new doors. * Self-Sufficient Problem Solving: Because the Mid-Market team operates with leaner support than Enterprise, you must be a "self-learner" who can master Nielsen’s data and products independently and train the team to do the same. • Cross-Functional Collaboration: Partner with Marketing to drive demand and with Product/IT to ensure the Mid-Market voice is heard in the product roadmap.Qualifications 5+ years of professional sales experience with at least 1-2 years in a leadership or "Lead" role. Direct experience in Mid-Market or Commercial segments is highly preferred. * Strong background in AdTech, MarTech, or Data/Audience Measurement. Knowledge of the media landscape and how data drives marketing ROI is a massive plus. * Tech Stack Mastery: Advanced proficiency in Salesforce, Sales Navigator, and SalesLoft/Outreach. You should be comfortable using AI tools to optimize your team's workflow and productivity. * The "Non-Negotiables": Extreme grit, coachability, and the ability to persevere through the "messy" stages of building a team. You must be a "player" who isn't afraid to get in the trenches. * Location: Must be based in the New York City office (Hybrid: 2-3 days per week). * Bachelor’s degree required. #LI-AW1 Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (30 mins) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The Senior Manager, Creative will lead the development of compliant, impactful creative assets that bring our scientific story and patient mission to life across all channels. Starting part-time, this role will scale to full-time as we approach key milestones, partnering with cross-functional teams to ensure brand consistency and excellence. Location: Hybrid In our New York City office or remote In the East Coast, United States. Reports to: VP, Communications. Duration: Part-time (20 hours/week) for the first 6 months; potential to increase to full-time (40 hours/week) for the remainder of the contract (ending at the end of the year). Roles and responsibilities (Include but are not limited to): • Lead the development of an integrated creative strategy that brings our brand, scientific narrative, and patient mission to life across all key channels (digital, social, web, events, and internal communications), • Translate complex scientific and clinical concepts into clear, compelling creative ideas, ensuring all assets are accurate, compliant and accessible for diverse audiences, including HCPs, payers, patients, and caregivers, • Own the end-to-end creative process from brief to delivery, including concepting, storyboarding, copy and visual direction, feedback cycles, and final approval in partnership with Medical, Legal, and Regulatory stakeholders, • Partner closely with Brand, Marketing, Medical Affairs, Market Access, and Corporate Communications to ensure creative work is aligned to corporate brand strategy, • Build and maintain a best-in-class asset library and design system (templates, guidelines, toolkits), enabling consistent execution across in-house teams and external agencies, • Use insights and performance data from digital, social, and campaign analytics to iterate and optimise creative concepts, formats, and messaging over time, • Champion inclusive, stigma-free storytelling that reflects diverse patient experiences and supports our vision for mental wellbeing; act as a guardian of tone of voice and visual identity across touchpoints, • 8+ years in senior creative/brand roles, ideally biotech/pharma, • Proven integrated creative campaigns (digital, social, experiential), • Translates science into compliant, emotive visuals/narratives, • Strong portfolio; stewards brand guidelines/design systems, • Cross-functional collaborator (Medical, Legal, Commercial), • Expert in multitude of design tools and platforms, • Data-informed; optimizes via analytics Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$130,000—$190,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job DescriptionSalary: $95,000 - $120,000 Rhino + Jetty is making housing more affordable and accessible for millions of renters each year. Were the market-leading rental housing platform building simpler, more accessible ways for people to move into homes and for property managers to lease with confidence. Our technology removes friction from the move-in process, lowers upfront costs for renters, and helps property managers make faster, more accurate decisions. We support a network of 3 million rental units nationwide and work with 47 of the NMHC Top 100 property owners, including Greystar, Brookfield, Asset Living, UDR, and more. We pioneered security deposit insurance and continue to push the industry forward with a growing suite of products from deposit management to lease guarantees and loss-of-employment protection. Were growing quickly, tackling real problems at scale, and building technology thats changing how renting works. About the role: Were looking for an Implementation Manager to own the technical and operational execution of new partner onboardings and existing partner expansions. You will be the hands-on lead responsible for taking a newly closed deal from kickoff to go-live configuring integrations, coordinating partner-side stakeholders, and ensuring every property is ready to sell on day one. This is a highly cross-functional, execution-oriented, and partner-facing role. You will work closely with Account Managers and the Revenue Operations team to design and execute every step between deal-close and go-live from technical integration to operational alignment to training readiness. In this role, you will: • Partner with Sales on late-stage deals leading technical discovery, scoping implementation complexity, and building Statements of Work that set accurate expectations before close., • Own end-to-end technical setup for new partner onboardings, including PMS integrations, property configuration, and coordination with internal teams., • Drive operational readiness across the partners leasing flow, systems configuration, and move-out and claims processes., • Monitor adoption post-launch, triage issues quickly, and support the AM with performance data through the early-life period., • Run multiple implementations simultaneously, maintain clear project tracking, and escalate risks before they become delays. Were ideally seeking: • 35 years of experience in B2B implementation, onboarding, or technical project management ideally at a SaaS, proptech, or fintech company., • Familiarity with property management systems (Yardi, RealPage, Entrata) or similar enterprise integrations is a strong plus., • Strong project management fundamentals: you can run multiple simultaneous workstreams, hold partners to deadlines, and know when to escalate., • Clear, direct communicator able to translate technical requirements for non-technical stakeholders and manage up, down, and laterally across partner organizations., • Comfortable operating in a fast-moving environment with evolving processes; youre someone who improves the playbook, not just follows it., • Experience working with external stakeholders at multiple seniority levels (IT administrators, operations directors, VPs)., • Comfort with AI and automation as core infrastructure. You've actually used AI tools in your work or built something yourself. Nice to Have: • Background in multifamily real estate, proptech, or insurance., • Experience with deposit alternative products (security deposit insurance, surety bonds, or similar)., • Familiarity with ILS platforms (Apartments.com, Zillow) and multifamily marketing workflows., • Prior experience building or improving implementation playbooks or SOPs. Compensation & Benefits: Base Salary Range: $95,000 - $120,000 Rhino + Jetty has partnered with a number of compensation benchmarking tools to determine competitive and fair market pay bands for our size and stage. Our goal is to ensure each employee is paid equitably and competitively while also maintaining a consistent and standardized methodology. Individual pay decisions are based on a number of factors including qualifications for the role, experience level and balancing internal equity relative to other teammates. Base salary is just one part of our Total Rewards Package here at R + J. In connection with this position, we also offer: • Competitive cash compensation package including base salary, milestone based bonus, and other financial perks, • Unlimited PTO Policy, • Generous Paid Parental Leave, • Stock option plan to give our employees a direct stake in R + J's success, • Remote-first work culture with opportunities to collaborate as a team in person, • Monthly lifestyle stipend to fit your needs (meals, wellness, co-working)

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at You'll Do: The Sr. Data Center Security Initiatives Project Manager drives the end-to-end deployment of physical security innovations and enhancements. Reporting to the Senior Manager of Data Center Risk and Assurance, this position leads complex, large-scale projects including the implementation of Wireless Intrusion Detection Systems (WIDS) and other cross-functional physical security initiatives. You will work and influence across teams to ensure that cutting-edge security technologies and operational enhancements are integrated into CoreWeave's Data Center Security program, aligning with security standards, customer requirements and organizational objectives. This Sr. Project Manager will execute project lifecycle activities for new security systems and operational deployments, partnering closely with Security Design and Commissioning, Networking, Security Engineering, Global Security Operations Center, Security Operations, DC Operations, and external vendors. The role requires a strategic, technical physical security professional with an understanding of security systems architecture, security operations, project management methodologies, and the ability to influence technical and non-technical stakeholders in a fast-growing, high-performance environment. About the role: • Project Management for Physical Security Initiatives: Lead the end-to-end deployment of new physical security systems and innovations, including Wireless Intrusion Detection Systems (WIDS), across multiple data centers., • Cross-functional Implementation Oversight: Execute project lifecycle activities for large-scale physical security design and operational enhancements, partnering closely with Security Design and Commissioning, Networking, Security Engineering, GSOC, Security Operations and other teams as applicable., • Project Planning & Execution: Build and maintain detailed project plans, scope, budgets, milestones, and metrics to ensure proactive reporting to leadership and predictable delivery of physical security initiative projects., • Deployment Standards and Compliance: Ensure all new technology deployments align with security standards, internal privacy, legal and security reviews, and meet customer requirements., • Documentation and Standardization: Develop and maintain standardized project management documentation, templates, and RACI matrices to ensure repeatable and scalable project management practices.Who You Are:, • 5+ years of progressive project or technical program management experience focused on physical security deployments within data center or critical infrastructure environments., • Strong technical understanding of physical security controls, systems architecture (Access Control Systems, Video Management Systems, Intrusion Detection Systems), and related compliance frameworks (e.g., ISO 27001, SOC 2)., • Proven proficiency in applying project management methodologies to lead and execute complex, cross-functional projects end-to-end., • Expertise in developing detailed project plans, scope, budgets, milestones, and metrics, including proactive risk assessment and mitigation strategies., • Excellent ability to navigate ambiguity, prioritize competing demands, and drive alignment and predictable delivery among technical and non-technical stakeholders., • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $143,000 to $191,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life's most critical experiences, yet the process is often slow, opaque, and unfair. We're changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We're growing fast, fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we're not just improving the rental process; we're setting the new standard for the entire industry. We're aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you're ready to modernize one of the most essential industries, we'd love for you to be a part of it. The Team The Marketing team at Findigs is built to punch above its weight. We operate as a lean, high-ownership group with a clear mandate: build Findigs' presence in the market, generate pipeline, and make our revenue team more effective. We use AI deeply and deliberately, and we treat building systems as seriously as running campaigns. This role reports directly to the VP of Marketing and is a cornerstone of our newly forming team. As a foundational hire, you’ll work hand-in-hand with Sales including SDRs and AEs, and GTM leadership. You will also partner closely with our incoming PMM and Field Marketing leads to build and operate the growth engine from the ground up, to build and operate the growth engine that turns marketing activity into revenue. The Role We're looking for a Lead Growth Marketing Manager who has done this before and is ready to do it again, from zero, with more ownership. This is a founding growth role: you are inheriting no programs, no playbooks, and no existing campaigns. You are building the engine. At the core of this role is performance marketing. You have run Google Search, Google Demand Gen, LinkedIn Ads, and Meta in a B2B context. You know how to build a campaign from a blank slate, how to read what the data is telling you, and how to allocate a growing budget toward the channels and experiments that are actually moving revenue. But performance marketing is the foundation, not the ceiling. You will also own SEO and AI search visibility, build the lead scoring and signal infrastructure that feeds our SDR team, identify and test new advertising channels and sponsorship opportunities, and help create the systems that make our SDRs and AEs more effective every week. You care deeply about revenue. Every program you build, every channel you test, and every dollar you spend is measured against one question: is this generating pipeline and helping Findigs grow? Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: Performance Marketing * Own and operate Findigs' full paid program across Google Search, Google Demand Gen, LinkedIn, and Meta, with direct accountability for cost-per-pipeline and marketing-influenced revenue. * Build every campaign from scratch: keyword strategy, audience segmentation, ad creative, landing page alignment, bidding strategy, and continuous A/B testing across every variable. * Use Claude Code and AI tools to build automated workflows for ad copy generation, creative variant production, and campaign analysis — more experiments, less manual work. * Manage a growing monthly budget ($20K to $60K) with a disciplined ROI framework and clear calls on when to scale and when to cut. Advertising Channel Discovery * Continuously identify and test new channels beyond core paid: newsletter sponsorships, PropTech publications, podcast placements, and community advertising where property managers spend time. * Build a structured experimentation framework: set a hypothesis, run a time-boxed test, measure against pipeline contribution, make a clear invest or cut decision. Lead Scoring, Signals, and SDR Infrastructure * Build Findigs' lead scoring program from scratch: design the model, define the signals, implement it in HubSpot, and maintain it as the business evolves. * Build an intent signal and account prioritization system that surfaces in-market accounts and delivers that intelligence to the SDR team in a format they can act on immediately. * Own the MQL-to-SQL handoff framework and maintain a tight weekly feedback loop with SDRs to keep the scoring model calibrated. Demand Generation and Nurture * Build and run integrated demand gen programs across paid, organic, email, and partner channels with attribution back to pipeline at every stage. * Design nurture flows that surface leads back to the SDR team at the right moment. * Partner with the Senior PMM on messaging and feed campaign data back into positioning decisions. SEO, AEO, and AI Search Visibility * Own organic search strategy end to end: technical SEO, content for high-intent queries, and keyword prioritization across the funnel. * Lead Findigs' AEO program so that when property managers ask ChatGPT, Perplexity, or Google AI Overviews about tenant screening, Findigs is in the answer. * Track AI search share of voice as a core metric alongside traditional organic rankings. Marketing Operations and Systems * Own the growth tech stack: HubSpot, Salesforce, attribution tooling, and analytics infrastructure. * Build dashboards that show pipeline contribution and CAC honestly * Run structured experiments, document learnings, and use AI to make the function faster without needing Engineering support. We'd love to hear from you if you have: * 4+ years of B2B SaaS growth marketing experience with direct, hands-on ownership of performance marketing programs and pipeline metrics. You have done the work, not directed others doing it. * Proven experience running Google Search, Google Demand Gen, LinkedIn Ads, and Meta in a B2B context. You have built campaigns from scratch and can speak to what worked, what did not, and why. * Experience building growth infrastructure from scratch, ideally at a Series A or B company where you were the first, or one of the first, growth hires. You know what it feels like to start from zero. * Hands-on experience building or operating lead scoring models, intent signal programs, or account prioritization systems in partnership with an SDR or sales team. * Proficiency with HubSpot (marketing automation, workflows, lead scoring, reporting) and Salesforce (CRM, pipeline reporting, lead routing). * Real working knowledge of SEO and the AI search landscape: you understand how ChatGPT, Perplexity, and Google AI Overviews surface content, and you have thought seriously about how to earn visibility there. * Strong analytical skills: you live in the data, can build attribution models, and know the difference between a metric that matters and one that flatters. * A bias for action and comfort with ambiguity: you would rather ship a 90% campaign and optimize it than wait for perfect. Nice-to-haves: * Experience in PropTech, real estate, FinTech, InsurTech, or adjacent regulated or data-heavy verticals. * Experience with intent data platforms and account-based marketing programs. * Experience with newsletter sponsorship programs and B2B industry media buying. * Familiarity with structured data, schema markup, or technical content optimization for AI search visibility. * Experience with programmatic or display advertising in a B2B context. How we work: AI at Findigs The Marketing team at Findigs is committed to the highest standards of AI-augmented work. We are building a lean team that operates with the output of a much larger one, and AI is central to how we get there. We are not looking for someone who uses AI to write subject lines. We are looking for someone who builds systems with it. What we expect: * Hands-on experience using AI tools professionally (Claude, ChatGPT, Perplexity, or similar) for campaign research, copy iteration, competitive monitoring, and workflow automation. * Demonstrated curiosity about - and ideally direct experience with - agentic tools such as Claude Code or Cursor: building lightweight automations, custom workflows, or internal tools without relying on Engineering resources. * A track record of applying AI specifically to performance marketing: ad copy generation and testing, campaign analysis, audience research, or SDR outreach and signal tooling. * A learner's mindset toward AI: you follow what is changing, you experiment on your own, and you bring what you learn back to the team. What we offer: * Location: We operate on a hybrid schedule (3 to 4 days in-office per week), with in-office days at our newly renovated NoHo office. * Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change. * Competitive Compensation: Competitive base salary, performance-based bonus tied to pipeline and revenue outcomes, and Pre-IPO equity. This role is built for someone who wants their compensation to reflect the impact they drive. * Generous Time Off: We trust our team to manage their own time and workload. That's why we offer an Unlimited Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all-company holidays. * Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided every day. The range listed includes a competitive base salary and a performance-based bonus. Compensation disclosure as required by NYC Pay Transparency Law. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, and the scope of responsibilities in the role. In addition to cash compensation, all full time employees receive an equity compensation package. Compensation disclosure as required by NYC Pay Transparency Law.Interviewing with Us We're committed to making our interview process as effective and candidate-friendly as possible. We use a tool called Brighthire.ai to record our interviews so that our interviewers can focus entirely on the conversation and not get distracted by taking notes. Please note, if you move forward with the interview process, you'll always have the option to opt out of the recording. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We are an equal opportunity employer and as such all applicants will be considered based solely upon merit and directly relevant professional competencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Do you want to be a part of a one-of-a-kind deep technology team deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified Partner Success Manager to work closely with our core team. Verneek is a one-of-a-kind deep technology team and AI-native company—we don't just "add AI" to old software; we build from the ground up to solve the hardest problems in retail. When our founders started Verneek four years ago, AI was still a niche academic bubble. Despite the tectonic shifts in the public AI landscape since then, our founding conviction remains the same: the best path forward for society is to build AIs with deep domain expertise. Today, our expert AI agents have helped millions of consumers through partnerships with some of the largest global enterprises, turning human language into a holistic interface for everyday environments. We have proven that our platform not only delights users but significantly increases revenue and decreases operational costs for our partners. The Role: Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You will guide enterprise retailers through the cultural and operational shift of adopting AI-native workflows, acting as a bridge between cutting-edge technology and real-world execution. From day one, you will have an immediate impact on our mission by working closely with our founders to streamline strategic initiatives while overseeing project management and communication with our partners. This is a rare opportunity to learn first-hand how an executive team solves highly complex, interdisciplinary problems. Because Verneek is an early-stage startup, we move fast and learn constantly—there are no legacy obstacles in your way to making a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Strategic Relationship Management: Serve as the primary point of contact and "trusted advisor" for retail partner stakeholders. Deeply understand their unique business objectives and ensure our AI strategy aligns with their corporate vision. Oversee daily client operations in collaboration with executives., • Accelerated Implementation: Support the integration of our AI platform into the client’s existing tech stack. Navigate retail partner landscapes to identify key stakeholders, proactively clearing operational roadblocks and coaching partner teams to ensure high adoption of new AI-driven workflows., • Adoption & Optimization: Monitor AI model performance and user engagement metrics to proactively identify risks and expansion opportunities. Assist and communicate with executives in decision-making, program management, and operations. Improve current processes and optimize organizational procedures for efficiency and productivity., • Feedback Loop: Develop deep understanding of Verneek's product, and its evolving features. Gather meaningful feedback from the business owners and end users, helping to make Verneek's technology, product, and go-to-market motions more efficacious., • Value Realization & Growth: Conduct regular business reviews that move beyond technical jargon. Translate complex algorithmic outputs into clear stories of ROI, margin improvement, and operational efficiency, paving the way for positive long-term partnerships and expansion., • 7+ years of experience in a Client Service Management, Account Management, Business Management, Consulting, or an Executive role (i.e. managing multiple teams and leading strategic initiatives), specifically within SaaS or Retail Tech., • AI/Technical Literacy: You don’t need to write code, but you should be able to explain concepts like Machine Learning, Predictive Analytics, and Generative AI to a non-technical audience. You are also expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape., • "Retail Mindset": You understand that for a retailer, every second of downtime or every percentage point of margin matters., • Master of Business Administration (MBA) in finance or related fields, • Working knowledge of finance, book keeping, and contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications, • Work authorization in US, • Stellar medical, dental, vision, disability, and life insurance, • Daily private Chef lunch, curated to personal diets, • Transportation Benefits, • 401K matching contributions, • Flexible PTO, • Visa/Green Card Sponsorship, • Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about Verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

Job DescriptionDescription Cadogan Tate New York Limited has an open position for a career-orientated Fine Art Coordinator. The essential duties of the role are to manage and support the development of relationships with auction houses, designers, galleries, agents and collectors. This role would ideally suit a candidate with experience working with art fairs, auction houses, galleries and an understanding of the logistics involved with the fine art industry. This a full-time position, working Monday through Friday. The company provides competitive pay and excellent benefits. The candidate must be able to provide proof of authorization to work in the U.S and proof of vaccination against COVID-19 prior to employment. Key Responsibilities We are predominantly looking for a candidate who can build relationships, co-ordinate the auction house sales and art fairs throughout the year and generate exciting new business opportunities. • Able to manage small jobs from quote stage to billing completion. Also, able to manage large projects with supervision., • Works closely with the packing department and handles majority of small parcel interstate FedEx air shipments., • Supporting Account Managers with their day to day workload including setting up client files, creating purchase orders, entering iLive data, producing bill of ladings and generating invoices, • Liaising with the Dispatch and Operational departments regarding collections, deliveries and packing requirements ensuring the client’s expectations are met, • Ensuring the department calls are handled in a prompt and professional manner, • Assisting General Manager, VP of Client Services and Director when required, • A minimum of 2 years experience in the fine art logistics / art fairs / auction house services, • Proficiency in international shipping is a bonus, • Sales experience is a bonus, • Excellent organizational and interpersonal skills, • Computer literacy, • Ability to communicate fluently in written and spoken English, • Ability to thrive in a busy environment, • Contributed Medical, Dental and Vision, • 401(k) with company match, • FSA & TRA, • LTD & STD, • Life Insurance, • Competitive PTO Package, • Abenity Discount Program

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job DescriptionNium is the global infrastructure company powering real-time cross-border payments. Founded to deliver the payments infrastructure of tomorrow, today, we are building a programmable, borderless, and compliant money-movement layer that powers transactions between people, businesses, and intelligent systems — enabling banks, fintechs, payroll providers, travel platforms, marketplaces, and other global enterprises to move money instantly, anywhere in the world. Co-headquartered in San Francisco and Singapore, with offices in 14 markets and team members across 20+ countries, we take pride in a culture anchored in Keeping It Simple, Making It Better, and Winning Together. 2025 was the strongest year in our 10-year history, with record revenue, record transaction volumes, and EBITDA profitability — and we are now entering one of the most dynamic chapters in our journey. We believe the best work happens face-to-face, and we operate a hybrid model with three in-office days per week to strengthen collaboration, alignment, and innovation. We move over $50B annually across a network that spans 190+ countries, 100 currencies, and 100 real-time corridors. We power fast payouts to accounts, wallets, and cards; enable local collections in 35 markets; and support card issuance in 34 countries — all backed by licenses across 40+ markets. With over $300M raised to date, Nium offers ambitious builders the opportunity to shape the future of global money movement — at scale. The Role We're looking for a driven Licence Expansion Manager – North America to own Nium's regulatory licensing strategy across the United States and Canada. You will lead Nium's efforts to obtain, activate, and operationalise its US Money Transmission Licence (MTL) programme, pursue crypto-specific licences and variations on a state-by-state basis, and support Nium's integration with Canada's real-time payment infrastructure. This is a high-impact, execution-focused role that sits at the intersection of regulatory strategy, licensing operations, and cross-functional delivery. You will collaborate closely with Legal, Compliance, Product, Treasury, Tech, Ops, and Commercial teams to deliver successful market launches across North America. We’re looking for individuals with a regulatory background (be that legal or compliance) who have a hands-on operator / product mindset. What You'll Own Working with the Head of Global Expansion, you will execute Nium's North America licence roadmap across four core workstreams: 1. US Money Transmission Licences (MTLs) * Lead the end-to-end strategy and application process to obtain outstanding US MTLs, with a particular focus on securing licences in California and New York. * Manage regulator relationships, respond to examiner queries, and drive applications to completion with minimal delay. * Track and manage all MTL applications across states, maintaining a live view of status, timelines, risks, and costs. * Coordinate with external counsel and internal stakeholders to ensure application quality and completeness. 2. MTL Activation and Operationalisation * Transition states currently operating under a bank partner programme onto Nium's own MTL as licences are obtained, working cross-functionally to ensure operational readiness. * Define and execute the activation playbook for each state, covering compliance obligations, product configuration, treasury requirements, and go-live processes. * Identify and resolve blockers to operationalisation, including bond requirements, net worth obligations, reporting cadences, and agent registration. * Maintain a clear state-by-state activation tracker and report progress to the Head of Global Expansion and senior leadership. 3. Crypto-Specific Licences and Variations * Identify states where Nium's product suite requires a crypto-specific licence or a variation to an existing MTL (e.g. BitLicence in New York, virtual currency transmitter endorsements). * Lead applications and regulatory engagement for crypto licence variations on a state-by-state basis, working closely with Legal and Product. * Monitor evolving US state-level crypto licensing requirements and proactively assess impact on Nium's licensing posture. * Engage with regulators on the regulatory treatment of stablecoins and digital asset transmission where relevant to Nium's roadmap. 4. Canada – Real-Time Rails and Interac Integration * Support Nium's integration with Payments Canada's Real-Time Rail (RTR) and the Interac network, working alongside Product and Tech to navigate regulatory and membership requirements. * Engage with Payments Canada, Interac, and relevant Canadian regulators to understand access models, participation requirements, and compliance obligations. * Coordinate internal readiness for Canadian real-time payment capabilities, ensuring alignment across Legal, Compliance, Treasury, and Product. * Identify and manage any licensing or registration requirements arising from expanded Canadian payment capabilities. Across all workstreams: * Track budgets, risks, and timelines, and report on a periodic basis to the Head of Global Expansion and senior leadership. * Build strong relationships with state and federal regulators across the US and Canada. * Contribute to Nium's broader global licensing strategy and share North America market intelligence with the wider expansion team. What We're Looking For * 5+ years of experience in the legal, compliance, or consulting space, with direct exposure to US financial services regulation. * Proven experience managing US state money transmission licence applications — from preparation and submission through to approval. * Strong understanding of US MTL frameworks, including state-specific requirements, surety bonds, net worth obligations, and examination processes. * Experience with crypto or virtual currency licensing at the state level (e.g. New York BitLicence, or equivalent) is highly desirable. * Familiarity with Canadian payment systems, including Payments Canada, Interac, and the Real-Time Rail, is a strong advantage. * Demonstrated ability to manage complex, multi-workstream licensing programmes in a fast-moving environment. * Experience working directly with regulators, including managing examiners and responding to regulatory queries. * Strong commercial and project management skills, with the ability to drive execution across cross-functional teams. * Experience in fintech, payments, e-money, cards, or stablecoins is strongly preferred. About You Nium is a fast-moving and flat organisation. We have a growing presence in North America and are at a pivotal stage of our US licensing journey. To be successful in this role you should be comfortable operating in ambiguity and taking ownership of decision making. In addition, you should be: • Hands-on with a “whatever it takes” attitude Execution-focused and highly accountable * Comfortable navigating regulatory complexity across multiple US states simultaneously * Commercially minded and data-driven * Able to influence across global and regional teams * Excited to build in a fast-moving, high-growth environment Location This role is based in our New York or San Francisco offices. We are open to applications from Canada with the appropriate experience. Travel is required and essential for this role, including to state regulators across the US and to Canada. Salary This is a manager / senior manager level role with a salary range of $130,000 – $180,000 USD depending on experience and location. What we offer at Nium We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend. We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more! We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCustomer Onboarding Manager Location: New York City (Hybrid / 4 days onsite) Reporting to: Vio, Chief Customer Officer Goal: $100M ARR by EOY 2026 The Mission At Fyxer, we believe the only sustainable competitive advantage for a startup is the quality and speed of execution. We are in the race of our lives to reshape how the world uses email. Your mission is to make every new customer feel like they made the right call — fast. You aren't just "onboarding" customers; you are accelerating their time-to-value to fuel a $2.2M Net Expansion ARR target. You will build the hybrid AI-human engine that lets us scale to thousands of seats without bloating our headcount. The Role This role is all about the front door of the customer journey: onboarding, activation, and time-to-value. You'll work closely with Sales and CS leaders to turn new accounts into fast, measurable wins. You'll anticipate friction, close the gaps, and make sure every customer — from seat one to seat one hundred — is up and running before they have a reason to doubt. What You Will Own * Drive 100% activation (connection, activity, and time-saved metrics) within the first four weeks of every account. * Design and build a scalable, AI-augmented onboarding program from the ground up — one that grows our capacity without growing our headcount. * Own the handoff from Sales and set CSMs up for expansion by creating a seamless, low-friction customer experience from day one. * Run a high-velocity book of onboarding projects across 10–100 seat accounts with clarity, consistency, and care. Who You Are * 3–5 years in customer onboarding, implementation, or customer success at a high-growth SaaS company. * You build AI into your workflow — not as a novelty, but as a genuine multiplier that frees you up for the work that matters. * You sweat the details so your customers don't have to. You spot problems before they surface and fix them before they sting. * You move with urgency because you know every day without activation is a day closer to churn. The Stack HubSpot · Gong · Incident.io — and whatever AI tooling you bring to the table. Why Fyxer? We are intentional about our team. We believe a small, exceptional team working with extreme focus will always outperform a large, bloated organization. Autonomy: We hire people who want ownership and then we actually give it to them. Velocity: You will be fast-tracked into senior responsibilities far earlier than at a traditional company. Scale: We are on track to hit $100M in revenue by the end of 2026. This is a rare opportunity to join a high-growth rocket ship at the foundational stage. Compensation Range: $120K - $145K

Job Description Jewelry Sales Consultant - Brooklyn, New York Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Brooklyn, NY showroom location in the Williamsburg neighborhood. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR Etxlhabslm