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Job DescriptionGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in: • A foundation of shared values and reciprocal support, • A mindset of curiosity, learning, and growth Job Summary We are searching for a quality-driven Patient Operations Coordinator who will provide exceptional customer service. This role will act as the first contact for new Rivia Mind patients, discussing service offerings with a supportive approach, coordinating proper patient/provider matching, assisting in scheduling patient evaluations, and ensuring insurance eligibility. This role demonstrates excellence in every interaction, knowing the importance of the Patient Experience and care towards helping Rivia Mind's mission to grow in the communities it serves. With the support of nine other collaborative team members, this individual will assist new patients interested in Rivia Mind's services. Hybrid: 4 Days Remote, On-site on Fridays Schedule: 10 am - 6 pm, Monday - Friday Office Location: 274 Madison Ave, Rm 1501, New York, NY 10016 - within a convenient distance from Bryant Park and Grand Central Terminal. Application Window: September 12th, 2025Anticipated Start Date: Early October 2025# of Openings: 1 Job Responsibilities & Qualifications 50% - Patient Intake and Support-Phone, email, text, scheduling, and coordination of patient/provider matching and insurance verification, including from referral and directory sources30% - Ad hoc projects and additional responsibilities across the Patient Operations team, such as missing intakes, waitlist management, bi-annual insurance verification, etc.15% - Cross-department collaboration for patient support, backup support, and knowledge sharing5% - Participation in ongoing training to stay aligned with internal systems, workflows, and evolving operational practices, ensuring consistent and efficient job performance.Responsibilities • Maintain a customer service mindset and demeanor to ensure positive patient experiences and representation of Rivia Mind., • Answer patient phone calls, texts, and email inquiries according to department standards, ensuring professionalism and prompt responses., • Serve as the first point of contact for prospective patients, providing a welcoming and informative introduction to Rivia Mind services, and ensuring a positive initial experience that supports patient engagement and trust., • Demonstrate professionalism and patience when navigating challenging or emotionally sensitive patient interactions., • Maintain patient confidentiality and comply with HIPAA regulations in all communications and documentation., • Approach patient interactions with cultural sensitivity and an inclusive mindset, respecting diverse backgrounds and experiences., • Conducts verification of benefits and updates patient charts with current coinsurance, copay, out-of-pocket, and deductible information., • Contribute to department initiatives such as managing the provider waitlist, processing external referrals, and conducting bi-annual insurance verifications., • Schedule new intakes and inform patients of the next steps for their appointment., • Act as a liaison between patients and providers to ensure sufficient support and positive results., • Support additional department responsibilities that nurture existing patient relationships and support their mental health journey., • Contribute to growth insights and partnership visibility by ensuring accurate intake and processing of external referral information., • Respond promptly and professionally to priority referrals, demonstrating empathy and a commitment to delivering a seamless and supportive patient experience., • Maintain up-to-date knowledge on the insurance plans that the practice accepts, and use reliable resources for accurate benefit and credentialing details., • Support practice workflow as needed by scheduling patients and completing all needed documentation before Intake., • Support cross-team collaboration for the benefit of patient care., • Address patient concerns with empathy and clarity, while effectively communicating the value of Rivia Mind's services. Be present in the office at least once weekly, with additional availability as needed to support team coverage., • Be available in-office to support provider and patient needs as they arise., • Help maintain a clean, organized, and welcoming office environment. Required Education Level: High School Diploma or equivalent Additional Qualifications, Skills & Attributes • 2+ years of customer service experience, • A minimum of 2 years of office administration/receptionist experience is required (filing, phone management, reports, office maintenance), • One year of medical office/healthcare operations experience preferred (referrals, intake process, medical record transfers, and preauthorization), • Experience with communicating and adhering to messaging scripts across different channels (i.e. text, email, phone), • Knowledge of insurance verification processes and explanation of benefit coverage preferred, • Demonstrates flexibility in adapting to various processes as needed., • Experience working in a team environment with the ability to adapt to changing priorities, • Knowledge of mental health professional licenses (MD, NP, SW)., • High attention to detail with exceptional organizational skills, • HIPAA Compliance Knowledge, • Proficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company wide platforms/software like Monday.com and EHR/EMR platforms when applicable)., • Intermediate computer skills and technical aptitude required. Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health & Wellness: • Medical Coverage - HDHP, PPO or PPO Buy-Up, • Health Savings Account, Flexible Spending Account, and Dependent Care Account Options, • Dental & Vision Insurance, • Whole-Body Wellness Offerings if Enrolled in one of our three Aetna Medical Plans Time Off & Flexibility:, • Front-Loaded Paid Time Off (PTO), • Observed Holidays & Annual Office Closure, • Medical & Parental Leave (in accordance with State and Federal Laws), • Bereavement Leave / Pet Bereavement LeaveFinancial Wellness:, • Competitive Pay, • 401(k) Retirement Plan and employer match, • Employee Referral Program, • Commuter Transit and Parking Voluntary BenefitProfessional Development:, • Professional Development Stipend after 1st Work Anniversary, • Paid Professional Development Days after 1st Work Anniversary, • Learning & Development ResourcesAdditional Benefits:, • Short-Term & Long-Term Disability, • Group Life/AD&D Insurance, • Employee Assistance Program (EAP), • Voluntary Benefits Compensation & Employment Details Pay Range: $45,000 - $50,000 ($21.63 - 24.04 an hour)Pay Type: SalaryDepartment: Patient OperationsSupervisor: Patient Operations ManagerSupervisees: NoneExemption Status: Non-Exempt W-2Work Environment: Hybrid - Fridays In Office Work Schedule: Monday through Friday (Fridays on-site), 10 AM - 6 PM EST Location Eligibility At this time, we are only able to consider applicants whose primary residence is in one of the following states: Connecticut, Florida, Georgia, Kansas, Kentucky, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, South Carolina, or Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. We appreciate your interest. Compensation Determination Rivia Mind is committed to equal and transparent pay. Please note that the salary range information is a general guideline and combines various labor markets within the US. The range displayed on each job posting reflects the minimum and maximum range of potential pay for this role. It is uncommon for an individual to be hired at or near the top of the range for their role. Our compensation salary ranges or pay rates are determined by various factors. • Job Qualifications, Job Responsibilities, Job Employment Level, Skills Equal Opportunity Employer Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or acticivity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This policy is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at .

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team and will be reviewed by a professional recruiter who will contact you soon if your qualifications meet our requirements for this position. As the world's leading cruise line, our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • The Entertainment Operations Administrator is responsible for managing the entertainment business and programming operations for the shipboard entertainment department, ensuring effective communication, planning, financials, and data tracking for the success of the operation and guest experience. They provide accurate and prompt data tracking, guiding the Cruise Director and team on key focus areas for continued success., • The Entertainment Operations Administrator understands and supports overall guest flow and programming needs, reviewing guest comments and Net Promoter Scores from guest survey reports. They support the department in monitoring and resolving issues affecting the entertainment product and guests' cruise experience. They use location data within Ocean Intelligence to monitor guest flow and behavior, creating a customized schedule of entertainment for the arc of the guest experience., • The Entertainment Operations Administrator coordinates with the Cruise Director to execute administrative duties accurately and efficiently, managing inventory ordering, tracking, and receiving, and supporting administration for the Enrichment program, Clergy, Guest Entertainers, and other visitors. They create, manage, and update meeting agendas, minutes, and distribution of information for the Cruise Director and Management., • Candidates for the role of Entertainment Operations Administrator must demonstrate an understanding of the entertainment business and programming operations. They must also exhibit a commitment to providing exemplary guest service and a willingness to support others in the delivery of the same., • Those who are successful in their candidacy must demonstrate a comprehensive knowledge and enthusiasm for administering an engaging and high-quality activity program, with a commitment to support overall guest flow and programming needs. Furthermore, they must be able to create a customized schedule of entertainment for the arc of the guest experience., • The candidate must possess solid administrative, planning, financial, and data tracking skills., • A comprehensive curriculum vitae is essential. It is important to provide a concise and easily readable overview of one's professional experience. However, if we may offer a suggestion, it is often preferable to present a minimalist approach. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Productions Assistants are hands-on in all areas of entertainment technology, working as part of a team to run events and shows while developing and maintaining professional production standards., • They often take the lead in some of the more intimate entertainment venues, so a wealth of technical, communication and problem-solving skills are required to ensure the smooth running of shows and events using the latest lighting and sound technology., • Applicants must have a minimum of 2 years' professional experience in theatre or live entertainment industries, with experience in handling and maintaining complex audio and lighting systems, a solid understanding of both theatre principles and safety with great organizational skills., • Good English language skills and ability to work in a large international environment are strongly required., • Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests., • Motivation to excel in all aspects of job duties and responsibilities., • Personable communicator with outstanding social skills and a warm, friendly, and caring personality., • Ability to continuously surprise and delight guests throughout their cruise experience. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Description Company: HireEmerald.com Type: Remote | Part-Time | Internship Commitment: ~5 hours/week About the OpportunityLooking to break into international business, recruiting, or sales while actually getting paid for it? HireEmerald.com is offering a unique, resume-boosting internship where you'll connect with CEOs, high-profile companies, and talent across the globe — all while building your LinkedIn presence and learning real-world automation tools. We’re recruiting 10 driven students to join our squad. You’ll start together, grow together, and who knows — maybe even land a paid position down the line. What You’ll Gain • Paid experience — earn:, • $25 per qualified sales meeting (SQL) completed, • Decision Maker, • Hiring, • Completed Meeting, • $400 OR 20% of net revenue from matches (whichever is greater), • Beef up your LinkedIn — We’ll help you level up your profile to impress recruiters, investors, and future employers, • Learn automation tools — get your hands dirty with real-world outreach automation, • Network with guest speakers — from industry pros to seasoned CEOs, • LinkedIn Outreach:, • Access and manage a LinkedIn recruiter and sales account, • Use automation (we’ll train you) to connect with prospects, • Post at least 3 times a week (we’ll help with ideas), • Respond to prospects — including real CEOs and decision-makers, • Recruiting Support:, • Help interview applicants, • Provide feedback on talent matches, • Team Meetings:, • About 5 hours per week of focused effort — low lift, high value, • A willingness to learn, try, and fail forward (we’re here to coach you), • LinkedIn Profile Tune-Up: We’ll help make yours look professional, • Automation 101: We’ll show you the tools you’ll use, • Real-world international sales and recruiting experience, • A low-commitment, flexible internship with real pay, • To build a standout LinkedIn profile, • To add meaningful work to their resume Powered by JazzHR cbJZw5RmM2