Technical support representative jobs in Rochester, New York - Page 3Create job alerts

Job Description Job Title: LPN Reports to: Nurse Manager FLSA Status: Non-Exempt Summary: CNY Fertility is a renowned fertility center offering advanced treatments like IVF, IUI, and egg freezing. With a patient-centered approach and cutting-edge technology, we support individuals and couples on their journey to parenthood. The LPN will perform patient-specific duties in the area of fertility including patient care, teaching, triage, procedures, and protocol in an operating room setting under the direction of the physician by performing the following duties. Required Duties and Responsibilities: Include the following. Other duties may be assigned. * Places patients in rooms, assists with recording and taking vital signs. Records patient history, medications, and significant changes. * Performs all prescribed injections. * Performs phlebotomy successfully. * Collects and labels specimen as outlined in lab orders/requisitions. * Transports specimens to the lab promptly for testing. * Starts, maintains, and discontinues IV lines under the direct supervision of a registered nurse. * Maintains factual and thorough health care records. * Reports any concerns to direct RN supervisor or Physician. * Communicates, reviews, and records all laboratory results under the direct supervision of a provider or a registered nurse. * Sends prescriptions to pharmacies as prescribed by physician. * Cleans, stocks, and maintains all exam rooms. * Assists physicians with embryo transfers. * Participates in training, conferences, staff development, and continuing education programs pertaining to area of expertise. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); and one year of technical training. Must be a graduate of an approved LPN/LVN School of Nursing. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Knowledge, Skills and Other Abilities: · Medical Terminology · Demonstrate proficiency in injections · Demonstrate proficiency in venipunctures · Demonstrate proficiency in administering oral medications · Time management skills Certificates and Licenses: CPR/BLS Licensed Practical Nurse License Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit. Benefits include: · 401(k) · Dental insurance · Vision Insurance · Health Insurance · Life Insurance · Flexible spending account · Paid time off · Maternity Leave

Job Description Industrial Sales Representative Are you a relationship-driven sales professional who thrives in hands-on industrial environments? We're hiring an Industrial Sales Representative for a well-established manufacturing and distribution organization with a long history of supporting customers across Western and Central New York. This is an incredible opportunity to step into a large, established territory with decades-deep customer relationships — and earn uncapped commissions based on your effort, service, and success. This role is commission-based with significant earning potential! To ensure a smooth transition and support your success, a base salary is provided during the initial ramp-up period. This guarantees income as you establish your client pipeline and fully transition into commission-based compensation. If you're someone who loves building trust, solving customer problems, and growing business in industrial settings, this could be an outstanding next step in your career. This in-person, Industrial Sales Representative role is based out of Rochester, NY, with travel throughout Rochester, Buffalo, and Syracuse. You'll spend most of your time on the road visiting manufacturing plants, building relationships, and helping long-standing customers find the right solutions for their operations. Responsibilities: • Manage and grow an existing, high-value territory with long-standing customer relationships, • Visit manufacturing plants, industrial operations, and facilities to understand customer needs and pain points, • Build strong relationships with maintenance teams, engineering managers, operations leaders, storeroom staff, plant managers, and purchasing professionals, • Provide technical product knowledge and solutions based on customer applications and challenges, • Develop deeper relationships within accounts to expand contact networks and increase sales, • Work autonomously, manage your schedule, and proactively grow your territory, • Participate in extensive product and sales training — online, in-person, at manufacturers' conferences, and industry programs, • Collaborate with a supportive sales team and company leadership to drive long-term success Qualifications: • Experience in industrial sales or working within industrial environments is helpful — but not required, • Strong relationship-building skills and a genuine interest in visiting plants and understanding customers' operational challenges, • A proactive, hardworking mindset with a desire to earn based on your performance, • Technically inclined — comfortable learning products and helping customers troubleshoot, • Highly organized and self-motivated; able to manage a large territory independently, • Comfortable meeting new people, asking smart questions, and becoming a trusted partner to customers, • Base salary during onboarding and training, • Uncapped commission, paid from dollar one, • Highly competitive earning potential, • Full benefits package, • Office space available in Buffalo and Rochester, • Extensive training, including manufacturer programs, conferences, and technical learning opportunities First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage. StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service. #INDSBHIGH

Job Description Celebrating over 50 years of excellence, Precise Tool & Manufacturing Inc. is a family-owned, Rochester-based leader in advanced CNC machining and custom manufacturing. Our 280,000 sq. ft. facility houses over 160 state-of-the-art CNC machines. With 50 high-speed 4-axis horizontal machines, we deliver exceptional efficiency and accuracy for intricate, multi-sided machining, allowing us to meet the most demanding production requirements with speed and precision. We are a trusted supplier across industries such as aerospace, defense, medical, energy, and power generation, recognized for our dedication to quality, safety, and innovation. At Precise Tool, we foster a collaborative work environment where employees are valued and supported. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. Join our team and be part of a company that combines cutting-edge technology with a commitment to excellence and employee success. This position offers a base salary range of $65,000 to $80,000, commensurate with experience. In addition to base pay, there is a performance-based commission structure based on new customer acquisition, growth of existing accounts, and overall sales revenue. This role offers strong earning potential for motivated individuals who excel at building profitable customer relationships. This position is full-time on-site in Rochester, NY. In order for a candidate to be considered they must be local to Rochester, NY, remote or hybrid arrangements are not available for this role. JOB SUMMARY Under the direction of the Sales Manager, the Outside Sales Representative will play a key role in driving new business opportunities and strengthening existing relationships by identifying prospects, assessing their manufacturing needs, and presenting Precise Tool’s CNC capabilities as the solution. Serving as the primary liaison between customers and the company, this role ensures projects meet quality standards and are delivered on time. ESSENTIAL FUNCTIONS: • Research potential customers to ensure alignment between their manufacturing requirements and the company’s machining solutions., • Conduct cold calls to expand market presence and develop new sales leads., • Prepare and present customized proposals that highlight technical solutions and drive customer commitment., • Serve as the primary point of contact for customers, ensuring clear communication with internal teams regarding specifications, timelines, and quality requirements., • Develop and maintain strong, long-term relationships with new and existing customers to promote repeat business., • Maintain a high level of knowledge about precision-machined parts, manufacturing processes, and vendor capabilities to effectively address customer inquiries and propose solutions., • Track and improve customer scorecard outcomes, collaborate with internal teams to address issues and enhance customer satisfaction., • Travel to meet with prospects, visit existing customers, and attend trade shows, sales forums, and business meetings to represent the company and generate new business opportunities., • Collaborate with management to develop sales strategies, set targets, and report on market trends and customer feedback., • Work in conjunction with the quality team to ensure that product quality requirements established by the customer have been achieved., • Under limited direction, and with a quality work ethic, the employee shall function as a member of a customer-driven quality team whose goal is to ensure that product quality requirements established by the customer have been achieved., • Strong understanding of CNC machining and precision parts in order to assess the company’s machining capabilities., • Excellent verbal and written communication, presentation, and negotiation skills., • Strong organizational and personal leadership skills., • Self-motivated, able to work independently, and eager to continuously improve one’s skill set and technical knowledge., • Comfortable with cold calling and generating leads., • Ability to build rapport and maintain professional relationships with a wide range of stakeholders., • Proficiency in Microsoft Word, Excel, PowerPoint, and internet-based research., • Willing and able to travel 20-25% of the time., • Associate’s degree required, Bachelor’s degree preferred., • Minimum 3 years of experience in outside sales, preferably in manufacturing, machining, or industrial products. According to the New York Pay Transparency law, pay range for this job is $65,000 to $80,000 per year. The actual compensation will be determined based on experience and other factors permitted by law. Precise Tool & Manufacturing Inc. is a Drug-Free Workplace. Employment is contingent upon the successful completion of a pre-employment drug screen. ITAR Restricted: This position is restricted to US Citizens, Permanent Residents or Green Card Holders EOE/AA Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran Precise Tool & Manufacturing Inc. is committed to providing a work environment that is free from unlawful discrimination and harassment in any form and will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. If you are interested in applying for employment and feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact Human Resources.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at any of our Schaumburg, IL / Meridian, ID / or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Data Conversion Specialist is a technical support role with SQL skills and advanced MS Excel skills. This position is a resource for the Implementation Consultants and enhance Paylocity’s electronic conversion function working with Payroll and HR. This position combines technical ability with payroll knowledge, creativity, and can-do attitude to convert new companies onto the Paylocity payroll processing platform. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Respond to internal and external requests during implementation, • Work directly with clients to coordinate and schedule electronic data extraction, • Responsible for converting time clocks, history (including check detail, rate and position) and custom data extractions, • Use MS Excel, Access, SQL Server, and Paylocity data conversion tools to research issues and update customer databases, • Review and/or format client supplied data for accuracy prior to uploading, • Take accountability to ensure previous provider data is successful extracted and formatted for Web Pay, • Pull data dependent on which of the products the client purchased with a holistic approach, • Responsible for analyzing and defining mapping rules, • Assist in data cleanup where necessary, • All other duties as assigned Education and Experience • Bachelor’s degree preferred, • 3-5 years’ experience working with payroll data, • Ability to multi-task, • Adept attention to detail, • Strong communication skills, • Analytical/Problem solving ability, • Ability to work within a team environment while managing autonomous workload, • Basic project management skills, • Able to manage change successfully, • Customer focus – ability to manage client interactions, • Proficiency in MS office – Products are based upon Access and SQL databases. Knowledge of these will help during electronic data conversions., • Intermediate to Advanced MS Excel skills, • Basic SQL skills preferred, • Experience in SQL Server is also a plus, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $45,200- $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description Job Summary: Support Sales (a.k.a. Business Development) team on new RFQ opportunities. Is also responsible for preparing quotes when requested, for existing customer base. Essential Duties and Responsibilities: • Participate in weekly Sales staff meetings., • Work directly with people of all levels both internally and externally to gather information for quotes., • Review pricing for existing programs and requote as needed. Review all components of the manufacturing process and alert management team of concerns., • Be responsive to customer needs and follow through on all aspects of customer requests, both written and verbal., • Process quotes from Program Management overflow., • When requested, may work on special projects and various related assignments., • Perform other related duties and assignments as required. Education, Skills and Experience: • Bachelors degree in Business/Technical or equivalent in education and experience., • Excellent written communication skills., • Must be a proficient communicator and listener., • Need to have excellent relationship-building skills., • Good oral and written communication skills., • Strong organization skills., • Must be familiar with computers and computer software., • Work independently with minimal supervision.

Job Description SUMMARY: LMSW provides high quality social work interventions in various components of the Vision Services team according to identified service needs. Maintain a high level of knowledge of available services, funding streams, resources, and programs offered through other community organizations. Collaborates effectively with our 211/LL partners to stay abreast of community trends and local resources. Subscribe to and actively promote adherence to Goodwill of the Finger Lakes Values and community programs. Work with leadership to achieve organizational and departmental strategic goals. Competencies needed to be successful in this job include but are not limited to technical skills, effective communication, compassionate and motivating, strong organizational and planning skills, the ability to be flexible, and deal with ambiguity. LMSW will need to be innovative, resourceful and have a strong skill in computer usage and data literacy to assist in facilitation of service delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provides high quality social work interventions to individuals experiencing vision loss and other co-occurring conditions related to needs., • Promotes self- advocacy, empowerment, and independence., • Ability to understand and relay eligibility requirements and program designations by establishing goals and initiating services., • Provides counseling and emotional support to individuals adjusting to vision loss., • Conducts office or home based comprehensive psychosocial assessments and intervention with individuals receiving Vision Rehabilitation services., • Assess need for housing, finance, social support, linkage to physical and/or mental health services, employment, and educational services., • Provides consultation and resource connection in the form of case management coordination with other CBO’s or alternative agencies, • Communication with internal and external stakeholders to assist in holistic and efficient service delivery models, • Consult with other professional staff to plan, coordinate, and assess participant rehabilitation objectives., • Completes proper documentation for all interactions clients in a timely comprehensive manner to assist in facilitation of continuum of patient care across vision services. Document participants’ progress through the use of standardized reports submitted within the time frame required by Stakeholders., • Participates in case review during interdisciplinary team meetings by presenting and reviewing status and progress made with clients. Provide a minimum of a monthly update to State Stakeholders, Clinical and Operational Leadership on caseload progress., • Interacts closely with NYSCB Vocational Rehabilitation counselors for continuity and coordination of service provision. Prepare service evaluation reports, within the respective program session., • Coordinates and facilitates pro-social support groups focused to enhance inclusion and understanding of living with vision loss., • Monitor and support emotional, social and psychosocial well-being, • Linkage to community resources and educational experiences, • Serves as a community liaison to provide education and awareness, • Attends and participates in other organization and community activities as recommended or assigned to foster relationships and partnership opportunities., • Ability to describe and explains Organization and Vision Rehabilitation services to individuals, their families, and the public., • Conducts presentations and awareness events for community groups members and program recruitment, • Participates in special projects/grant projects as assigned, • Ensures fiscal accountability and contract compliance with all Federal, State and local laws and regulations., • Maintain an up-to-date schedule, timecard keeping, vacation requests and expense reports in a timely manner., • Provides clinical oversight and supervision of graduate social work students during internship from accredited colleges and universities including performance appraisals, training, scheduling, and necessary supporting documentation (ie. HIPAA, college verification etc), • Maintains ongoing continuing education for professional licensure and personal growth using internal and external sources. Maintains current knowledge base related to field of study by attending in-services, lectures, seminars, meetings and reading of current literature., • Participate in staff in service training and community conferences (when appropriate) to maintain proficiency in the use of methods and equipment to meet participants’ needs., • Contributes to the effectiveness of the agency and the department by completing all other tasks as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The Requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION and/or EXPERIENCE: Must have a Master’s degree in social work from a school accredited by the Council of Social Work Education and be licensed within the first six months of hire. LANGUAGE SKILLS: Ability to clearly communicate processes and methods to both patients and internal/external stakeholders. Effective professional written correspondence and verbal communication is required. Ability to write business correspondence, and effectively present information and respond to questions from participants, referring agencies, colleagues, and the public. Capability to understand government procedures and regulations. REASONING ABILITY: Able to follow procedures, collect data, draw valid conclusions, and problem solve. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to: • Communicate effectively to plan, provide instruction, deliver feedback, and report progress, • Utilize the computer keyboard efficiently, and sit for periods of time to deliver training, generate reports, or respond to electronic correspondence, • The employee will be required to occasionally lift 20 – 30 pounds. The employee needs to be able to travel to locations in various weather conditions and to have reasonable mobility WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job • The noise level in the work environment is usually a quiet, clinic setting, • The employee will travel to other locations where he or she may encounter a variety of settings such as community-based organizations, residential homes, shared living facilities, or clinical setting. Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row. It’s how and why we engage the best and brightest talent to continue propelling our shared success into the future. LOCATION: Rochester, NY SUMMARY: Responsible for championing the Integrated Business Management System (IBMS), maintaining certification to ISO9001, FSSC, FSC, ISCC+ and other standards as required. Provide training, write procedures and processes to support IBMS development, lead and undertake audits across all areas of the business and supply chain, maintain statistical tools for continuous quality and profit improvement projects, and drive improvement actions from audits, customer complaints, and continuous improvement initiatives. Act as the change agent for quality-related projects. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: KEY RESPONSIBILITIES • Technical Knowledge, • Standards and Compliance: Ensure thorough understanding and application of fundamental quality, food safety, and Chain of Custody (CoC) standards (e.g., GFSI, HACCP, ISO 9001, FSSC, FSC, ISCC+)., • Audit Performance: Demonstrate the ability to identify areas where APC is not conforming to applicable standards and system requirements through internal audits. Implement Corrective and Preventive Actions (CAPAs) to prevent third-party or customer audit findings., • Documentation: Provide accurate and timely documents and records required for audits and customer requests for information (RFI)., • CAPA Management: Produce effective corrective action responses for audit findings and ensure timely closure of gaps. 2. Organizational Skills • Task Management: Efficiently manage tasks, schedule audits, and maintain accurate records., • Audit Planning and Execution: Plan and schedule audits, ensuring site personnel are aware and prepared. Utilize a backroom approach during audits when preparing evidence., • Record Keeping: Maintain an accurate and up-to-date audit tracker and audit records. Ensure proper submission of invoices for audit activities., • Process Implementation: Effectively implement assigned food safety and quality processes, including audits, management reviews, food safety verification and validation, food safety PRPs, customer surveys, information requests, and Trace Gains. 3. Communication Skills • Professional Communication: Maintain clear, concise, and professional communication in all written and verbal interactions with customers, auditors, and internal colleagues., • Timely Responses: Respond promptly to all emails and inquiries, ensuring no instances of unprofessional or ineffective communication. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE • Bachelor’s degree in Quality Management, Engineering, or a related field., • Minimum of 3-5 years of experience in quality systems management, preferably in the packaging or food industry., • Strong knowledge of quality, food safety, and CoC standards (e.g., GFSI, HACCP, ISO 9001, FSSC, FSC, ISCC+)., • Proven experience in audit planning, execution, and CAPA management., • Excellent organizational and communication skills. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Demonstrated use of Minitab or JMP is a preferred skill. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to walk. WORK ENVIRONMENT The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: .

Job DescriptionDescription: At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row. It’s how and why we engage the best and brightest talent to continue propelling our shared success into the future. LOCATION: Rochester, NY SUMMARY: Customer- Champion of customer advocacy, responsible for transforming the Voice of the Customer into actionable opportunities and driving customer satisfaction through data-driven analysis for prioritization of corrective measures and improvement opportunities. Systems- Responsible for championing the Integrated Business Management System (IBMS), maintain certification to ISO9001, 14001, FSSC and other standards as required, provide training, and writing procedures and processes to support the IBMS development. Lead and undertake audits across all areas of the business as well as across the supply chain. Maintain statistical tools for continuous quality and profit improvement projects. Lead and drive improvement actions from audits, customer complaints, and continuous improvement. Be the change agent for quality related projects. Validation- Apply project management and technical expertise to successfully deliver Validation program goals and outcomes while interacting with customers and meeting their expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer • Leadership and management of customer complaint program including associated return and credit authorizations, leadership of team to identify root causes, implementing corrective actions to prevent recurrence and mitigate future quality risks, and timely communication back to customers., • Monitoring and reporting of complaint and quality data and trends for area dashboards, operations review, and systems management review., • Execution of formal weekly/monthly/annual Complaint Performance Reviews and reporting of complaint status to management team., • Provide backup for Quality Supervisors and Quality technicians., • Travel as required to work with customer, understand their concerns, and resolve issues., • Drive continuous improvement opportunities utilizing lean six sigma and the seven basic quality tools, to benefit the success of APC, including profit improvement plans, long and short-term strategic objective, helping establish problem solving teams and methods, and recommend capital projects that improve Safety, Productivity, and Quality., • Write and improve manuals, standards, and procedures as needed., • Use of statistical software and techniques for analysis of data including Process Capability (Cpk, Ppk), Statistical Process Control (SPC), and Design of Experiments (DOE), • Other duties as assigned. Systems • Oversee effective implementation of the IBMS including applicable certifications., • Maintain manuals and procedures and determine future procedural needs of the business., • Organize and manage the internal audit system and the corrective action system., • Host external audits, conduct internal audits and assist in training of other auditors., • Collect and analyze quality data and report on Key Performance Indicators (KPIs) to drive improvement., • Project leader for quality and continuous improvement activities and promote the use of improvement tools such as Six-Sigma, Error Proofing, and Measurement System Analysis., • Statical analysis of data using Excel, JMP, Minitab or other statistical software tools., • Recommend Capital projects that improve Safety, Productivity, and Quality within the operation., • Be the next level for complaint resolution with customers beyond the administration of the complaint. Duties would include identifying root cause, implementing corrective actions, and driving projects to proactively mitigate future quality risks., • Manage the scope, schedule, and reporting of Validation program activities for individual products and/or customers; ensure status, risks, and open issues are tracked and that all stakeholders (Management, internal/external clients, Business Managers/Project Managers, and regulatory agencies) are informed in a timely manner., • Write and execute IQ/OQ/PQ validation protocols and management of associated deviation process., • Management and leadership of change control process, calibration process, and gage R&R process., • Provide hands on support to the manufacturing areas as required to assist in problem solving and long-term changes that provide product/process improvements in relation to process failures. Collect and analyze data to make data driven recommendations/decisions., • Participate in process failure investigations., • Maintain up to date knowledge of validation requirements, practices, and procedures and instruct other members of the site participating in validation studies., • Support risk analysis activities, including design and process FMEA., • Facilitate team meetings as needed on in-depth process and product analysis, risk assessments, decision-making, and other evaluations related to the Validation program., • Assist in internal and 3rd party audits., • Provide backup for Quality Supervisors and Quality technicians., • Drive continuous improvement opportunities utilizing lean six sigma and the seven basic quality tools, to benefit the success of APC, including profit improvement plans, long and short-term strategic objective, helping establish problem solving teams and methods, and recommend capital projects that improve Safety, Productivity, and Quality., • Write and improve manuals, standards, and procedures as needed., • Use of statistical software and techniques for analysis of data including Process Capability (Cpk, Ppk), Statistical Process Control (SPC), and Design of Experiments (DOE), • Other duties as assigned. Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Systems - Bachelor's degree (B. A.) from four-year college or university; and two years related experience and/or training; or equivalent combination of education and experience. ASQ certification is a plus. Customer & Validation - Bachelor's degree in science, mathematics, or engineering from four-year college or university, and two years related experience and/or training; or equivalent combination of education and experience. ASQ certification is a preferred. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Systems - Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Demonstrated use of Minitab or JMP is a preferred skill. Customer & Validation - Ability to apply advanced mathematical concepts. Ability to utilize descriptive statistics (average, variation, standard deviation) to analyze data and support process control and capability analysis. Ability to create and interpret control charts, histograms, pareto charts, and scatter diagrams. Ability to develop statistically appropriate sampling plans. Ability to use and learn statistical analysis software. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS Systems - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to walk. Customer & Validation - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to sit, reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 50 pounds. Any lifting over 50 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Employee must also be able to taste/smell. WORK ENVIRONMENT Systems- The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to walk. Customer & Validation - The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: .

Job Description Job summary: To provide engineering and development support to ensure the most economical and feasible methods are utilized for each project. Responsible for collaborating with manufacturing, quality and engineering departments in developing appropriate quality and manufacturing practices and documentation to meet and exceed customer expectations. Essential Duties and Responsibilities: • Consults with Process Engineer and Chief Manufacturing Engineer regarding part quality requirements., • Assists with work instructions, quality plans and appropriate training documents for manufacturing and quality departments., • May consult with customer’s technical personnel regarding current and upcoming projects or concepts., • Assists with preparation of accurate cost analysis of projects and forecasts accurate delivery times for quotation process., • Able to make decisions on new production quotes and expansion of product lines for customers., • Consult with Chief Manufacturing Engineer to improve throughput, profit margins, and efficiency in manufacturing., • Works with manufacturing, quality, and engineering to reduce non-conforming material., • Provide engineering support and input to departments within company., • Assists manufacturing department in development of processes for production., • Authority to cease or allow production on parts that do not meet specs., • Performs product/process analysis for cost reduction, quality improvement, and improved efficiency, and makes recommendations., • May represent Manufacturing/Management Department on cross-function teams., • When requested, may work on special projects and various related assignments. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use hands to finger, handle or feel. Must be able to stand for long periods of time. The employee is occasionally required to reach with hands and arms. The employee is required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision and color vision. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. The noise level in the work environment may range from moderate to loud. Education, Skills and Experience: • Bachelors’ of Engineering Degree from a four-year college or 5 years related experience and/or training; or equivalent combination of education and experience., • The Manufacturing Engineer is expected to know customer and company requirements by reading, interpreting and understanding the necessary specifications and procedures., • Excellent written and oral communication skills. Must have the ability to translate technical data into a format and language suitable for shop floor personnel., • Strong computer skills used to create elaborate work instructions (CAD, Microsoft Office), • Ability to provide feedback to drive behaviors of employees., • Able to deal with a variety of abstract and concrete variables.

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Associate, Bilingual Medicaid- Member Service Representative to join #TeamMVP. This is the opportunity for you if you have a passion for healthcare, customer service, and compliance. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: • High School diploma or equivalent when possesses customer service employment experience., • Minimum 1 - 3 years customer service experience and/or relevant office experience required., • Must be available to work Monday - Friday from 9:30am- 6:00pm., • Strong problem-solving ability with effective oral and written communication skills., • Have strong interpersonal skills and exhibit good judgment., • Demonstrated excellent customer service skills including superior accountability and follow through., • Demonstrated PC skills using Microsoft applications., • Bilingual preferred, • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • The Associate, Medicaid Member Service Representative is responsible for providing optimum customer service as required to maintain existing member relationships and prevent cancellations., • Addresses member, internal and external customer inquiries, questions and concerns in areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care across a variety of insurance types., • Meet individual accessibility and quality goals, and team goals for industry standard benchmarks such as Average Speed of Answer, and Abandonment Rate., • Responds promptly, accurately, and effectively to all calls in a polite and professional manner., • Responds to all calls timely and have a clear understanding of call avoidance, such as but not limited to short calls, intentional disconnects, inappropriate transfers and inappropriate use of hold button., • Performs data input in a highly accurate and timely manner on all customer contacts., • Simultaneously accesses multiple databases while addressing customer's needs., • Clearly explains all policies and procedures on both incoming and out-going calls. On an ongoing basis, educates members about their benefits and MVP's procedures., • Delivers information in a clear and confident manner., • Develops a comprehensive understanding of all lines of business. Has the technical skills required to be able to perform task efficiently., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Location: Virtual. Please note all candidates must be located in New York State within a 40- mile radius from the Schenectady, NY; Rochester, NY; Tarrytown, NY Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Associate, Provider Service Representative to join #TeamMVP. This is the opportunity for you if you have a passion for healthcare, customer service, and compliance. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: • High School diploma or equivalent when possesses customer service employment experience., • Minimum 1 - 3 years customer service experience and/or relevant office experience required., • Availability to work Monday- Friday from 8:30am- 5:00pm, • Strong problem-solving skills with effective oral and written communication skills, • Have strong interpersonal skills and exhibit good judgment, • Demonstrated excellent customer service skills including superior accountability and follow through, • Demonstrated PC skills using Microsoft applications, • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • The Associate, Provider Member Service Representative is responsible for responding to all Department of Health audit calls on a consistent basis., • Acts as a liaison between our internal and external customers., • Responds promptly, accurately, and effectively to all calls in a polite and professional manner., • Responds to all calls timely and have a clear understanding of call avoidance, such as but not limited to short calls, intentional disconnects, inappropriate transfers and inappropriate use of hold button., • Performs data input in a highly accurate and timely manner on all customer contacts., • Simultaneously accesses multiple databases while addressing customer's needs., • Clearly explains all policies and procedures on both incoming and out-going calls., • Develops a comprehensive understanding of all lines of business. Has the technical skills required to be able to perform task efficiently., • Delivers information in a clear and confident manner, • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Location: Virtual. Please note all candidates must be located in New York State within a 40- mile radius from the Schenectady, NY; Rochester, NY; Tarrytown, NY Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

Job DescriptionThe Service Technician Trainee reports to the Service Manager, and is responsible for performing a range of HVACR servicing jobs for residential and light commercial customers. Benefits • Paid Training, • Careers Advancement Opportunities, • Flexible Scheduling, • Competitive Compensation, • Year-Round Work, • Serving as a member of ad hoc Service Department teams which are organized to conduct HVACR service jobs in an efficient and timely manner., • Performing supervised and unsupervised basic HVACR service support activities (after having been shown all safety-related aspects of the role and the expected standards); e.g. changing filters, doing power and handwashing, picking and stocking parts, assisting Service Technicians or Senior Service Technicians., • Performing progressively more difficult technical roles than noted in the preceding paragraph under the direct supervision of a Service Technician or a Senior Service Technician; e.g. performing simple troubleshooting, conducting seasonal maintenance checks, measuring/threading pipe, operating test equipment, soldering and brazing, installing power and control wiring, etc., • Conducting non-service work in support of the IAQ and Installation Departments, as assigned., • High school graduate or equivalent, and enrolled in or a graduate of a post-secondary formal HVACR program of instruction., • Good oral and written skills, including the ability to read and apply manufacturers' instructions, and to clearly communicate with customers, suppliers, and Hawn Heating & Air Conditioning, Inc. employees., • Physical ability to perform all the duties noted above under the conditions, circumstances, and weather extremes found in the (state). Examples include the ability to lift and carry a 100 lb. load (of the size and shape of an item encountered on an HVACR job) a distance of 50'; carry a 100 lb. motor up a fully extended 32' ladder. Must not have a fear of heights (acrophobia)., • Interest and initiative to develop his or her HVACR skills through a combination of formal schooling, company training, self-study, manufacturers' workshops, and other professional development activities., • Hold a current (state) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by company insurance carrier., • Ability to work under pressures of time, a non-standard schedule, adverse weather conditions, customer demands, and backlog constraints.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job Description Company Information: Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS partners with the community it serves to provide vital, safe, and sustainable transportation services to nearly 8 million people each year. We carry out our mission by connecting our customers to jobs, school, healthcare, shopping, and recreational activities every day. OVERVIEW: The Master Electrician is primarily responsible for the maintenance and installation of facilities electrical distribution systems and associated electrical equipment. The candidate will be responsible for repairs and improvements to electrical service and devices at RTS facilities in accordance with all appropriate codes and regulations. Secondary responsibilities include performing major and routine repairs typically encountered in maintaining building and shop equipment at a mass-transit facility. The candidate must also demonstrate a level of competency in the general building trades, including carpentry, plumbing, masonry, concrete finishing, and miscellaneous remodeling. The successful candidate will be assigned to complete all tasks within the scope of RGRTA/RTS Buildings and Grounds mechanical work. COMPENSATION: $40.27per hour. Tentative Work Hours: Monday Friday, 6:00 AM 2:30 PM Why you should join the RTS Team! • Consistent weekly pay, • Career Longevity and opportunities for growth, • Work/life balance."Work to live, not live to work.", • Job security. Public Transportation is a long-term solution to climate change policy., • Cutting-edge internal technical training department. We support you., • Vehicles contain the latest technology. We provide the tools and equipment to help you succeed., • Collaborative and positive work environment with a culture that promotes your success. We focus on making you the best version of yourself! Other great benefits include: • Excellent HealthBenefits Medical, Dental, Vision, • Top compensation and pension plan, • Work boot & tool allowance, • On-site 24/7Fitness and Wellness Center, • Deferred Compensation, • Employee Assistance Program (Counseling, Health Advocacy, Financial & Legal Consultation, Health Coaching, Virtual Concierge, Discounts), • Well-Being Program, • Culture & Inclusion Council ESSENTIAL FUNCTIONS: • Connect wires to circuit breakers, transformers, or othercomponents., • Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance withcodes., • Advise management on whether continued operation of equipment could behazardous., • Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety ofsystem., • Plan layout and installation of electrical wiring, equipment and fixtures, based on job specifications and localcodes., • Prepare sketches or follow blueprints to determine the location of wiring and equipment and to ensure conformance to building and safetycodes., • Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including oscilloscopes, ammeters, and testlamps., • Install ground leads and connect power cables to equipment, such asmotors., • Repair or replace wiring, equipment, and fixtures, using hand tools and powertools., • Work from ladders, scaffolds, powered lifts, and roofs to install, maintain or repair electrical wiring, equipment, andfixtures., • Place conduit (pipes or tubing) inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits betweenboxes., • Fasten small metal or plastic boxes to walls to house electrical switches oroutlets., • Perform physically demanding tasks, such as digging trenches to lay conduit and moving and lifting heavyobjects. REQUIREMENTS: • Must have a full set of tools to perform all jobsassigned., • Must be able to lift at least 75 lbs., • A valid NYS driver's license and clean driving record required., • Must obtain a New York State CDL Class Bpermitwith passenger and air brake endorsement prior to start date., • Current license as a Master Electrician (Three-phase) issued by the City of Rochester Electrical Examining Board EDUCATION & EXPERIENCE: • High School Diploma or Equivalent (GED), • Candidate must have met all requirements as listed above. KNOWLEDGE, SKILLS, & ABILITIES: • The ability to assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools, • The ability to diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem, • Proficient computer skills, including basic Microsoft Office, Trapeze EAM, Adobe Acrobat Reader, • Excellent verbal and communication skills, • Strong time management skills PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear.The employee frequently is required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms.The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch or crawl.The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee frequently works in outside weather conditions.The employee is occasionally exposed to wet and/or humid conditions, fumes, or airborne particles, toxic or caustic chemicals and vibration.The employee works near moving mechanical parts.The employee is occasionally exposed to risks. The noise level in the work environment is usually moderate to loud. Additional Information: Rochester Genesee Regional Transportation Authority (RGRTA) has a zero-tolerance drug and alcohol policy for all employees in accordance with state and federal law. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment in accordance with the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements. Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Pursuant to Federal Transit Administration regulations, all applicants for employment in safety-sensitive positions must be given a pre-employment drug test. An applicant may not be assigned safety-sensitive functions unless the individual has a verified negative test result. RTS is required by law to test for various substances, including cocaine, amphetamines, opioids, PCP and marijuana metabolites. Please be advised that marijuana stays in the system for an extended period of time, sometimes more than 30 days, and can cause a positive test result long after use.

Job DescriptionDescription: Survey Technician Fulltime/Hybrid Be Part of Something Exceptional – Survey Technician Opportunity Ready to advance your career in surveying and land development? We’re seeking a Survey Technician who will be a critical part of our project teams—supporting surveyors, partnering with field crews, and ensuring every project is completed accurately, efficiently, and to the highest standards. In this role, you’ll help uphold company policies, technical requirements, and project specifications while creating seamless connections between disciplines. Bring your expertise, attention to detail, and collaborative spirit. Apply today and contribute to building exceptional projects with us! About Fisher Associates At Fisher Associates, our people are the heart of everything we do. As a multidisciplinary design services firm with eight locations nationwide, we empower our team members to drive meaningful change through their work. Our services span civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental services, surveying, GIS, construction inspection, precast, and construction engineering, each offering opportunities to shape communities and improve lives. When you join Fisher, you’re not just building a career, you’re helping build a better world. Why You’ll Love Working at Fisher • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback., • Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development., • You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day., • Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others., • Process, organize and analyze survey field data using Leica Infinity., • Create and update precise maps, plans, and legal descriptions using AutoCAD Civil 3D to ensure accurate surveys and boundary determinations., • Research and analyze land records, deeds, and survey maps to ensure precise, reliable survey results., • Contribute to technical reports and documentation that ensure accuracy and support project goals, • Perform key mathematical computations to assist in plotting features and boundary lines., • Develop trusted client relationships that strengthen client satisfaction and project success., • Monitor projects for regulatory adherence and update the Project Surveyor., • Implement innovative survey solutions that enhance project outcomes for internal and external clients. Your Impact Matters, Your Career Thrives. Work on engaging projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental, and Vision Insurance, • 401(k) Plan, • Company-paid Life and Long-term Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security. Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Requirements: What You Bring, Your Expertise as a Survey Technician • High School Diploma or GED required., • Associate’s degree in surveying (or related field) preferred., • 3-5 years of surveying experience preferred., • Knowledge of land surveying mathematical principles, terminology, and field survey methods required., • Experience in downloading, processing, and organizing survey field data., • AutoCAD Civil 3D experience strongly preferred., • MicroStation Open Roads experience preferred., • Experience with PennDOT field and office standards preferred., • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values., • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment., • Driven to take ownership of projects, prioritize effectively, and thrive in a dynamic, fast-paced environment., • Highly adaptable and proactive in meeting deliverables and deadlines., • Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening., • Have a sense of curiosity and champion continuous improvement. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift to 50 pounds at a time., • Must possess a valid driver’s license and drive a company vehicle., • Must be able to travel occasionally to project sites located throughout Pennsylvania, Ohio, and New York., • Ability to sit, stand, walk and traverse uneven grounds Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job Description Job summary: To provide engineering and development support to ensure the most economical and feasible methods are utilized for each project. Responsible for collaborating with the customer in developing new products and expand upon existing product lines. Essential Duties and Responsibilities: • Able to make decisions on new production quotes and expansion of product lines for customers., • Consults with customer’s technical personnel regarding current and upcoming projects or concepts., • Develops new products from concept to full production., • Conducts a search of new materials, processes, and procedures necessary to enhance and improve a product., • Prepares accurate cost analysis of projects and forecasts accurate delivery times for quotation process., • Review new projects to determine effectiveness of design regarding moldability, tool concept, assembly and material required., • Monitors work in process and assures that the customer is advised and approves alterations made to product or schedule., • Provides engineering support and input to departments within company., • Ensures designs of tools & fixtures have appropriate concept and support for design & mfg., • Assists manufacturing department in development of processes and mold necessary for production., • Performs product/process analysis for cost reduction, quality improvement, and improved efficiency and makes recommendations., • May represent Program Management Department on cross-functional teams., • When requested, may work on special projects and various related assignments. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use hands to finger, handle or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision and color vision. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. The noise level in the work environment may range from low, moderate to loud. Education, Skills and Experience: • Bachelors degree in Engineering or equivalent in education and experience., • Minimum 5 years experience in plastics or related industry, • Sound knowledge of engineering theory and design criteria, • ISO experience a plus., • Need to have excellent relationship-building skills., • Good oral and written communication skills., • Strong organization skills., • Must be familiar with computers and computer software. Syntec Technologies is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, gender, age, disability, protected veteran status, or any other reason prohibited by law.

Job Description The Technology Support Specialist plays a vital frontline role in The Strong’s technology team, delivering responsive and dependable support for both information technology (IT) and audiovisual (AV) systems throughout the museum. Serving as the primary contact for the IT help desk, this position installs, configures, maintains, and troubleshoots a range of hardware and software used by museum staff, exhibits, events, and facility rentals. Combining strong technical skills with a commitment to outstanding customer service, the Technology Support Specialist operates both independently and collaboratively to resolve issues efficiently—whether in person, over the phone, or via remote support. This role supports daily IT operations and assists with AV setup for internal meetings, rentals, public programs, and high-profile events. The Support Specialist follows defined escalation protocols, documents support activities, and contributes to the continuous improvement of the museum’s technology environment. Candidates for this position must have a broad technical foundation, a proactive attitude, and the ability to manage shifting priorities in a dynamic, fast‑paced setting. As with all museum staff, the Technology Support Specialist is expected to act professionally, maintain a positive and ethical approach to their work, and contribute meaningfully to the museum’s mission and guest experience. Essential Duties: The duties below are representative of key responsibilities for this role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. IT Support and Service Delivery The Support Specialist responds to service requests via the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and troubleshooting hardware (workstations, printers, mobile devices), software, peripherals, and operating systems. Support Specialists prepare and deploy equipment for new hires or role changes, deliver one-on-one user training, maintain detailed records of service activities, and escalate unresolved issues to senior staff while keeping users informed. Asset inventory tracking, basic network support, cable installation, and labeling are also required. Audio‑Visual (AV) Services The Support Specialist delivers exceptional AV service and support across all museum venues. This includes ensuring reliable AV functionality, facilitating AV setup and teardown for internal meetings, public programs, and rental events, and becoming proficient with lighting and sound systems in spaces such as the Theater and Atrium. Responsibilities include managing the PA announcement system, supporting event scheduling, collaborating with external vendors for large-scale technical setups, and supporting equipment repairs or replacements. Systems & Infrastructure Support Support Specialists document system configurations, procedures, and maintenance schedules to promote knowledge sharing and continuity. They support the deployment and maintenance of equipment and assist with infrastructure projects—such as exhibit‑related tech integrations—in coordination with the technology team. Team Collaboration and Professional Development Support Specialists participate in IT and general staff meetings, providing updates, contributing to planning, and enabling cross‑departmental coordination. They stay current with museum‑specific and general IT/AV technologies, maintain expertise in core systems, and support broader technology initiatives through teamwork. On-Call Rotation The Technology Support Specialist participates in the technology team’s after-hours on-call rotation and contributes to organizational planning as needed. Additional Responsibilities Support Specialists collaborate with team members and staff from other departments to enhance process and service quality. They aid the Technology & AV Services Supervisor in developing training materials, participate in project and process teams, and work evenings, weekends, or overtime as required to support operations, events, and after‑hours maintenance. Knowledge, Skills & Abilities: The candidate may have any combination of education and experience but should possess the required skills and knowledge for successful performance. Our general minimum requirements are: • High school diploma or equivalent., • At least 1 year of technical support experience, preferably in a business or institutional setting., • Understanding of basic networking concepts, protocols, and best practices., • Proactive problem-solving, strong follow-up, and organizational skills., • Proficiency in common Windows and MacOS applications such as Microsoft Office, Adobe Products, and other related software., • Lift certification or ability to obtain it., • Strong interpersonal skills, including tact, listening, diplomacy, and teamwork., • Ability to deliver technical training patiently and effectively., • Effective time-management and multitasking in deadline-driven environments., • Professional communication skills, both oral and written, in English., • Commitment to providing excellent service in alignment with the museum’s mission. Preferred Qualifications • Associate degree in computer science or related field., • Any applicable industry certifications (e.g., CompTIA A+)., • Prior experience working in museums, cultural, or nonprofit technology environments.