46 Best transaction coordinator Jobs in Union City, NJ (August 2025)

About Us NYC Water Cruises operates some of New York Harbor’s most iconic vessels – Louisa of the Seas, Eternity, and Grande Mariner. We offer unforgettable sightseeing, dining, and special event cruises for locals and visitors alike. Position Overview We’re looking for an energetic, customer-focused Senior Dockside Agent to be the welcoming face of our operation. In this role, you’ll ensure passengers have a smooth check-in experience, assist with boarding, and handle day-of ticket sales at the dock. You’ll play a key role in delivering excellent guest service while helping drive revenue. Responsibilities Greet passengers and provide a warm, professional first impression. Manage check-in for Louisa of the Seas, Eternity, and Grande Marinercruises. Answer guest questions and provide information about cruise options, schedules, and services. Sell tickets at the dock to walk-up customers, upselling where appropriate. Coordinate with onboard and dockside teams to ensure timely boarding and departures. Handle payments, issue tickets, and maintain accurate transaction records. Address and resolve customer concerns quickly and courteously. Evening and weekend work required. Qualifications Previous experience in guest services, ticketing, hospitality, or tourism preferred. Strong communication and interpersonal skills. Ability to multitask in a fast-paced outdoor environment. Reliable, punctual, and professional appearance. Comfortable handling cash and POS systems. Flexible schedule including evenings, weekends, and holidays. Compensation Hourly pay + commission on ticket sales. Opportunities for additional hours during peak seasons and special events. Why Join Us? At NYC Water Cruises, you’ll work in a dynamic, waterfront setting and be part of a team dedicated to creating memorable experiences for our guests.

Lead Bartender & Server

1 month ago

$60000–$100000 yearly

Full-time

Manhattan, New York

Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Food Servers to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made. Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations. Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional. Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue. Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly. Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service. Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Food Server Responsibilities: Guest Service Excellence: Greet customers warmly, take accurate food and beverage orders, and ensure timely delivery. Menu Knowledge: Understand menu offerings, ingredients, and preparation styles to confidently answer questions and upsell when appropriate. Order Coordination: Collaborate with the kitchen and bar teams to ensure order accuracy and efficient service. Table Management: Monitor tables for guest satisfaction, refill drinks, clear dishes, and address needs proactively. Cleanliness & Sanitation: Maintain a clean dining area, follow hygiene protocols, and ensure all health regulations are upheld. Cash & POS Handling: Accurately handle bills, payments, and record-keeping using POS systems. Qualifications (Applicable to Both Roles): Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings. Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service. Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards. Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment. Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? A vibrant and supportive work culture Opportunities to grow within a dynamic hospitality team Be part of a place where your energy, skills, and personality will shine

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