Shift Supervisor
8 days ago
Florham Park
Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement ESSENTIAL FUNCTIONS • Bring your A-game to MilkShake Factory and champion our culture with excellence and integrity. Take charge of opening and closing duties, both solo and by rallying the team., • Dive into Team Member training, providing clear feedback and coaching vibes., • Keep the store managers in the loop on Team Member performance., • Amp up the customer's love as a brand advocate, showing genuine enthusiasm and top-tier customer service., • Boost those sales with your creative flairsampling, product recommendations, and subtle upselling moves., • Master the art of crafting high-quality milkshakes, sundaes, and dipped chocolates while sticking to the recipe and presentation standards., • Keep that cool demeanor intact when smoothing out customer complaints., • Stay on top of the game by organizing work and sales areas, from stockrooms to coolers and freezers., • Dive into the retail magic, prepping the environment for promotions with seasonal vibes, rotating products, and killer signage., • Cash wizardry? Check. Ensure the team follows cash management policies flawlessly., • Safety first! Execute all tasks with a safety mindset., • Stay on top of food safety and quality, reporting anything fishy to the store manager., • Most importantly - have fun while creating unforgettable experiences!Requirements:, • Strong communication, interpersonal skills and exceptional customer service skills, • Proven ability to work in a fast-paced team environment while demonstrating leadership and delegation skills, • Ability to judge and appropriately react to business activity to ensure labor management, • Ability to multitask and thrive in a busy, dynamic environment., • Attention to detail and safety requirements, • Previous customer service and cash handling experience, • Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays, • Manual dexterity and good hand-eye coordination, • Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds, • High school diploma or equivalent; additional education is a plus.