Trabajos ups customer service en North Bergen, NJ - Page 2Crear alertas

We are looking for a skilled and passionate Lash Tech Specialist with at least 2 years of experience and a valid license/certification to join our team. The ideal candidate has strong attention to detail, provides excellent customer service, and is committed to helping clients look and feel their best. Responsibilities: Perform lash services including classic, hybrid, and volume lash extensions Consult with clients to determine their needs and lash preferences Ensure proper sanitation and hygiene procedures are followed Maintain client records and suggest aftercare tips Recommend follow-up appointments and lash maintenance plans Stay up to date on current trends and techniques Requirements: Minimum 2 years of experience as a lash technician Valid lash certification/license (as required by state or local laws) Strong attention to detail and steady hand Excellent communication and customer service skills Reliable, professional, and passionate about beauty services Preferred Qualifications: Experience with lash lifts or tinting Client portfolio or social media showcasing work

ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. POSITION SUMMARY The Maxime Club Maintenance is responsible for performing routine maintenance and repair tasks to ensure the Club’s facilities, art exhibits, and equipment are operational. This role requires a versatile skill set in general maintenance, carpentry, plumbing, electrical work, and basic repairs, along with the ability to adapt to the unique needs of Maxime’s Club environment. The ideal candidate will work closely with the Club’s proprietor on numerous artwork installation projects and must be patient, hospitality with the ability to follow instructions. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with setting up, disassembling, and maintaining exhibits, including mounting artwork, sculptures, or other objects with care, using proper tools and techniques. Perform general, preventive and emergency maintenance. Must perform tasks like minor plumbing, electrical repairs, wall and ceiling repairs, painting, caulking, wallpaper replacement/repair and minor wood working. General maintenance of heating and cooling systems (HVAC). Minor repairs to kitchen equipment. Test emergency lights and equipment for inspections. Respond in a timely courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Replace/repair broken window shades, door locks. Prioritize work orders to complete tasks efficiently. Troubleshoot problems and find solutions. The ability to maintain regular and timely attendance as required by scheduling, which will vary according to the needs of the Club and may include weekends, evenings, and holidays. Assists with snow removal (shoveling, salting). Other duties as assigned. MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Excellent customer service skills, with a friendly and approachable attitude. Strong communication skills, both verbal and written. Familiarity with reception or front desk operations and procedures is beneficial, but not required. Previous experience working in a guest relations or hospitality setting preferred. The ability to speak multiple languages is always welcomed. Knowledge of phone systems and proper phone etiquette, or ability to learn. Ability to handle difficult situations calmly and professionally. Strong attention to detail, observational, and organizational skills. Able to work well in a team environment. Able to multi-task and always remain composed. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to stand for up to 8-10 hours a day in external weather. Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate with grace under pressure. Ability to move or handle equipment generally weighing up to 50 pounds. Flexibility to work varied hours/days based on business needs, including nights, weekends and/or holidays, is required. EEO STATEMENT Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: SPANISH SPEAKING PREVIOUS CUSTOMER SERVICE EXPERIENCE Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties: Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: Day shift Morning shift Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person

Bookseller/Specialized Assistant - Albertine Books Institut Français des Etats-Unis – Villa Albertine New York is hiring a bookseller (specialized assistant) at Albertine Books This will be a full-time job starting September 1st, 2025. Candidates must already have legal authorization to reside and work in the United States. This includes holding an A visa, a green card, U.S. citizenship, or a pending work permit for an an already-approved green card. Only applicants meeting this requirement will be considered. Candidates must submit official documentation verifying their status as part of their application. I. Brief Presentation Albertine Books is a part of the Department of Books and Ideas at the Institut Français des États-Unis – Villa Albertine. Since September 2014, the bookstore has carried 15,000 French-language works and English translations of French texts for a Francophone audience or for anyone curious about French and Francophone writers. Albertine Books is seeking a new Bookseller who is fluent in French and English and who is friendly, collaborative, and passionate about French and American literature. This position will report directly to the Director of the bookstore and will work in collaboration with the Deputy Director and the Book Department of Villa Albertine. They will participate in the daily operations of the bookstore and more specifically will work on school and independent bookstore partnerships. II. Job Description • Assisting customers (greeting, providing information and advice, operating the cash register, and tracking orders), • Supporting the bookstore’s logistics: receiving/shipping orders, shelving books, restocking, and overseeing stock management, including inventory, returns, processing books, and managing certain sections as needed., • Contributing to the development of the bookstore’s event programming, under the supervision of the Book Department and in collaboration with the Development Department; assisting with literary events hosted by Villa Albertine., • Working on our French Corner program, a partnership with independent American bookstores to help them promote and sell French-language works., • Writing content for the bookstore’s website and communication materials (newsletter/social media), including recommendations and staff picks., • Working at bookstore events (often in the early evening)., • Relevant work experience, preferably in a bookstore or in publishing., • Translation, education, other retail, or similar experiences are also helpful., • Familiarity with French and American literary culture., • Familiarity with American book publishing., • Experience using a cash register or with customer service., • English: Fluent, • A kind and patient attitude towards customer service., • This position requires strong organizational skills, attention to detail, good time management, and a thorough approach., • The bookstore has a small team that works very collaboratively but organizes their time management autonomously., • Work team: Three people and support from two full-time interns, • The work week is 40 hours, excluding lunch breaks., • There is a six-month trial period., • The bookseller must be available to work Tuesdays to Saturdays., • All work must be on site and in person., • Our events calendar will require occasional evening work and may require some flexibility., • Salary: $5,363 per month full-time with a monthly transportation allowance of $120., • Vacation Plan: 25 days per year and 11 bank holidays.

Entry-Level Sales Representative Looking to start your career in sales? We’re hiring friendly, motivated individuals to join our team! No experience needed — we provide full training. Your job will be to talk to customers, explain our products or services, and help them sign up. What you’ll do: Talk to people in person or over the phone Share product info in a simple and clear way Help customers complete their order Work with a team and meet daily goals What we offer: Weekly pay and bonuses Flexible schedule Training and support from day one Room to grow If you're positive, reliable, and ready to learn — apply now!

We are seeking an experienced barista to join our Specialty Siphon Coffee Popup running from September 1 to 8. This role requires a solid background in coffee preparation and service, with a strong preference for candidates who have worked with siphon brewing methods before. You will be responsible for preparing and serving high-quality siphon coffee, ensuring each cup meets our exacting standards. Duties include setting up and operating siphon equipment, managing brewing schedules, interacting with customers to explain the process, handling transactions, and maintaining a clean, organized work area. The ideal candidate is reliable, efficient, and able to thrive in a fast-paced, customer-facing environment while delivering exceptional service and product quality.

we are dedicated to delivering high-quality products and services to our clients. We are currently seeking a motivated and results-driven Sales Representative to join our dynamic team and help us grow our customer base. Responsibilities: Identify and approach potential customers through in-person meetings, phone calls, and referrals Present, promote, and sell products/services using solid sales techniques Build and maintain strong, long-lasting customer relationships Achieve agreed-upon sales targets and outcomes within schedule Keep accurate records of sales, customer information, and follow-ups Participate in team meetings, training sessions, and company events Requirements: Excellent communication and interpersonal skills Strong negotiation and closing abilities Self-motivated with a results-driven approach Ability to work independently and as part of a team Prior experience in sales is a plus but not required (training provided)

About Us NYC Water Cruises operates some of New York Harbor’s most iconic vessels – Louisa of the Seas, Eternity, and Grande Mariner. We offer unforgettable sightseeing, dining, and special event cruises for locals and visitors alike. Position Overview We’re looking for an energetic, customer-focused Senior Dockside Agent to be the welcoming face of our operation. In this role, you’ll ensure passengers have a smooth check-in experience, assist with boarding, and handle day-of ticket sales at the dock. You’ll play a key role in delivering excellent guest service while helping drive revenue. Responsibilities Greet passengers and provide a warm, professional first impression. Manage check-in for Louisa of the Seas, Eternity, and Grande Marinercruises. Answer guest questions and provide information about cruise options, schedules, and services. Sell tickets at the dock to walk-up customers, upselling where appropriate. Coordinate with onboard and dockside teams to ensure timely boarding and departures. Handle payments, issue tickets, and maintain accurate transaction records. Address and resolve customer concerns quickly and courteously. Evening and weekend work required. Qualifications Previous experience in guest services, ticketing, hospitality, or tourism preferred. Strong communication and interpersonal skills. Ability to multitask in a fast-paced outdoor environment. Reliable, punctual, and professional appearance. Comfortable handling cash and POS systems. Flexible schedule including evenings, weekends, and holidays. Compensation Hourly pay + commission on ticket sales. Opportunities for additional hours during peak seasons and special events. Why Join Us? At NYC Water Cruises, you’ll work in a dynamic, waterfront setting and be part of a team dedicated to creating memorable experiences for our guests.

Must have cargo van Join Our Team! E-Commerce Package Delivery – Jamaica Are you a driver an experience driver or looking to boost your earnings? We’re seeking reliable, motivated individuals to deliver packages in Jamaica, NY. Whether you're looking for full-time or part-time work, this is a fantastic opportunity! Start Date: ASAP What We Offer: Earn Extra Income:pay per package delivered Daily Minimum Packages: 80-150 packages per day (or more, based on your pace and vehicle size) Weekly Pay/ 7days a week we are open Flexible Scheduling: Work any day of the week—opportunities are limitless Full-Time & Part-Time Positions: Tailored to fit your schedule What We’re Looking For: Dependability: Show up on time and keep deliveries on track Reliable Vehicle: Your vehicle is in great condition and ready for the job Effective Communication: Stay connected with customers and our team Team Player: Work well with others and follow guidelines Strong Work Ethic: Provide great service every day Contractual Requirements: Provide Your Own Vehicle: Must be in good working condition Age & Licensing: Drivers must be 21+ years old with a valid driver’s license Driving Record: No more than 3 violations in the past 3 years Screening: Must pass a felony background check Smartphone: Own a smartphone (Android or iPhone) Physical Ability: Lift and carry packages of various sizes and weights Auto Insurance Coverage: $100k/$300k/$50k for vehicles under 10,000 lbs GVWR (BIPD) Location: Deliveries are within Jamaica only. Pickup Location: Mineola Serious Inquiries Only! Full-time and part-time positions are also available.

Harlem Seafood Soul is serving up a unique style of seafood experience with a touch of soul and is looking for a skilled and dependable Fry Cook to join our fast-paced, high-energy kitchen crew. As a key member of our team, you’ll help us deliver crispy, golden-brown goodness that keeps our customers coming back for more. If you’ve got a passion for great food, a strong work ethic, and pride in your craft, we want to hear from you. What You’ll Do: • Prepare and fry signature dishes like shrimp, fish, hushpuppies, and more, • Have experience prepping work station and ingredients to start the work day, • Maintain top-notch food quality, presentation, and consistency, • Keep fryer stations clean, stocked, and running efficiently, • Monitor oil quality and cooking temperatures, • Work closely with our small team to keep the service smooth and fast What We’re Looking For: • Experience in a busy kitchen or food truck environment preferred, • Ability to handle pressure during peak service times, • Strong attention to cleanliness and food safety, • Friendly, respectful, and a true team player, • Passion for Southern seafood and Harlem community culture, • Food handler's certificate Why Harlem Seafood Soul? • Be part of a Black-owned, community-rooted business with a big local following, • Work in a fun, supportive, and fast-paced environment, • Competitive hourly pay and shift meals, • Opportunity to grow with a rising brand Bring your skills, your hustle, and your love of soulful seafood — apply now and cook with purpose!

At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do Enthusiastically educate guests about our menu and assemble orders as requested Keep the serving line, dining room, and restrooms clean and organized Follow recipes and procedures to maintain food quality and consistency Adhere to safety and sanitation procedures Restock stations and keep them clean and organized Ensure the overall cleanliness of the restaurant Deliver a delicious, unique, and memorable experience to each of our guests Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

We are looking for a highly motivated and outgoing Outside Salesperson to join our team and sell our business reputation management products on a commission-only basis. This role is ideal for someone who enjoys face-to-face interaction with local businesses, thrives on closing deals, and is driven by uncapped earning potential. Key Responsibilities: Prospect, identify, and engage potential clients in your assigned territory. Conduct face-to-face meetings and product/service presentations. Develop strong customer relationships to build trust and drive repeat business. Track and report sales performance, leads, and activity. Maintain up-to-date knowledge of product features, pricing, and promotions. Achieve or exceed sales targets and performance metrics. Represent the company professionally in the field at all times. Does not necessarily requires Spanish speaking.

🚴‍♀️ Hot Girl Dairy – Ice Cream Delivery Driver (Part-Time / NYC) Hot Girl Dairy is redefining indulgence: high-protein, clean-label ice cream made for the wellness-obsessed and flavor-forward. We're a fast-growing startup serving up frozen joy across NYC—and we’re looking for a delivery driver who can help us grow. The Role: As a Delivery Driver, you'll be the face of Hot Girl Dairy—delivering pints of protein-packed goodness to our customers' doors with care and speed. This is a part-time, on-the-go role ideal for someone who knows NYC streets like the back of their hand and thrives in a fast-paced environment. Responsibilities: • Pick up and deliver ice cream orders across Manhattan, Brooklyn, Queens, and LIC, • Keep products cold and intact—handling deliveries with precision and TLC, • Follow optimized routes and fixed delivery windows, • Communicate with customers for drop-off timing when needed, • Represent the brand with great vibes and professionalism, • Track and report deliveries via app or manual logs Qualifications: • Experience with delivery or courier services preferred, • Access to a reliable bike, e-bike, or vehicle (we will provide cold storage backpack), • Familiarity with NYC neighborhoods and zip codes, • Strong communication skills and punctuality, • Able to lift ~20 lbs and stay cool under pressure (literally, it’s ice cream) Perks: • $15–$25/hr based on route and speed, • Free pints (yes, really), • Flexible scheduling Be part of a brand making waves in health, wellness, and sweet treats

Tavola Market is a family-run Italian specialty store in the heart of Cobble Hill. We’re looking for a friendly, reliable team member to join us part-time and grow with our team. This role includes: – Taking food orders and ringing customers up using Toast POS – Learning about the products we offer from our market area and recommending them to customers – Helping customers build charcuterie or pantry orders – Keeping the front counter tidy and stocked – Providing warm, personal service that makes customers feel at home Ideal candidates: – Have experience with POS systems (Toast preferred, but not required) – Enjoy helping others and making great food recommendations – Are enthusiastic, detail-oriented, and fast learners – Are looking for a long-term role, not just seasonal work – Bonus if you speak Spanish! Schedule: – Part-time, 2–4 days a week – Weekends + daytime availability preferred Perks: – Friendly, tight-knit team – Staff discounts – Opportunity for growth into a full-time or managerial position

Join LendingHub NYC – We’re Hiring Lending Associates LendingHub NYC is a fast-growing financial services firm specializing in creative lending solutions for individuals, institutions, and family offices. We provide access to capital across a range of asset classes, including equities, real estate, and digital assets — helping clients unlock liquidity without selling valuable holdings. We are actively hiring Lending Associates to help originate, structure, and close customized credit solutions. If you’re entrepreneurial, relationship-driven, and eager to work at the intersection of finance and innovation, we want to hear from you. Key Responsibilities: • Originate and structure bespoke loans across asset classes, • Develop and manage a pipeline of borrower relationships, • Collaborate with internal teams to execute and close transactions, • Stay up to date on market trends, credit risk, and deal structures, • Represent LendingHub NYC in meetings with clients, partners, and intermediaries What We Look For: • Experience in private credit, capital markets, or high-net-worth lending, • Strong borrower network or the ability to build one quickly, • Familiarity with alternative assets and creative lending structures, • Self-starter mindset with excellent communication skills Why LendingHub NYC: • Competitive base and performance-driven compensation, • Fast-paced, entrepreneurial environment with room to grow, • Exposure to cutting-edge credit strategies and asset classes, • Direct collaboration with leadership Location: New York City. Hybrid/remote flexibility available depending on the role.

At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do Enthusiastically educate guests about our menu and assemble orders as requested Keep the serving line, dining room, and restrooms clean and organized Follow recipes and procedures to maintain food quality and consistency Adhere to safety and sanitation procedures Restock stations and keep them clean and organized Ensure the overall cleanliness of the restaurant Deliver a delicious, unique, and memorable experience to each of our guests Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

South Asian Youth Action (SAYA) is committed to providing its employees opportunities for growth in a supportive community environment. With a flexible schedule and generous benefits package, SAYA provides its employees a healthy work-life balance in a youth development nonprofit. SAYA: Belong. Grow. Thrive. Organization Description: Established in 1996, South Asian Youth Action (SAYA) is a 501(c)3 youth development organization dedicated to providing holistic, impactful programming to underserved New York City students. Our mission is to foster a strong sense of belonging in youth while equipping them with tools to excel academically, professionally, and personally. By championing education equity through our innovative approach, we ensure our youth are prepared to thrive and make meaningful contributions to their communities. As one of the first South Asian organizations in the United States, we play a critical role in supporting the positive development of youth from immigrant communities. Today, we provide culturally affirming programming at 10 schools and our community center reaching an ever-growing number of individuals each year. To date, we have made a significant impact on the well-being of our community by fostering resilience and wellness and increasing access to opportunities. Position Summary: The Young Women’s Leadership Program Coordinator will be responsible for the planning, implementation, coordination and facilitation of SAYA’s programming at our partner high schools and the Elmhurst Center including but not limited to Young Women’s Leadership and Postsecondary Access. SAYA’s high school programming aims to help youth navigate their complex and layered personal and social identities; practice self-care; develop positive relationships with family members and peers; and receive mentorship. The skills we help our youth build are transferable in other areas of their lives and in the future, including succeeding in high school and post-secondary opportunities. The goal is to raise their critical consciousness so that they will be better equipped to navigate their own lives, offer peer support to others and become advocates for themselves and their communities. Supervisor: Co-Director of High School and College Programs Responsibilities: Program Management • Oversee the registration and enrollment process for youth., • Lead the annual Young Women’s Leadership Conference., • Track and manage attendance and other student data using our web-based database and other customized tools., • Provide program data for grant reporting as is necessary., • Conduct periodic evaluation of programming to measure effectiveness of services and maintain documentation of activities and outcomes., • Attend trainings, professional development workshops and conferences., • Manage new projects, initiatives, and duties. Curriculum Development and Facilitation • Develop lesson plans and curriculum for leadership, college access and enrichment programming., • Utilize social emotional learning framework and strategies in the development of resources, tools and support for youth., • Incorporate social justice and advocacy framework for curriculum development., • Facilitate sessions at the Elmhurst Center and school site(s)., • Collaborate with colleagues around the planning of lessons, curriculum, career exposure and career events, special events, and trips., • Plan and facilitate enrichment activities such as visual arts, performing arts, and interest-based clubs during the school day and after school., • Incorporate an equity lens in program development., • Relationship Building and Youth Engagement., • Build positive rapport and mentoring relationships with youth by being enthusiastic, approachable, available and ready to listen., • Navigate varying group dynamics when facilitating different cohorts of youth and be a strong relationship-builder., • Provide individual, group advisement, and overall guidance for the personal and academic development of youth participants., • Participate in youth activities and free time spent outside of formally structured programming., • Lead events, and recreational and enrichment activities, which will vary throughout the year based on student interest and program scheduling priorities., • Coordinate and chaperone trips which may be held during the school day, after-school, evenings, weekends and summer., • Support youth with academic activities by providing assistance with school work and projects., • Ability to hold space for difficult conversations and formulate a plan of action for individual youth after 1:1 check ins. Partnership Development and Recruitment • Cultivate strong partnerships with SAYA colleagues, school teachers/administrators, college representatives, other CBOs and NYC government agencies to provide youth with a range of resources and support., • Build collaborative relationships with community partners and school leaders, including administration, teachers, parent coordinators, and guidance counselors., • Strengthen the connection between SAYA school partner sites and SAYA’s Elmhurst Center by collaborating with colleagues and providing information about Center programs and events to school-based youth., • Participate in youth recruitment efforts with outreach to school and community organization stakeholders., • Attend occasional evening events at the school site(s), Elmhurst Center, and other community-based organizations throughout the year to represent SAYA programming. The above is intended to describe the general nature and level of work being performed by this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Qualifications: • Bachelor degree required, • At least 2+ years experience in relevant fields (Education, Social Work, Counseling) preferred, • Experience with workshop facilitation, youth mentorship, classroom management, and curriculum development required, • Experience developing curriculum incorporating social-emotional learning (SEL), social justice and positive youth development, • Previous experience in and knowledge of NYC public schools required, • Highly flexible and openness to feedback, with ability to organize and manage multiple tasks in a fast-paced setting, • Willingness to support larger SAYA team with various tasks as is needed, must be open to and contribute to supportive team culture across programs, • Excels with contingency planning for events, workshops, and flexibility in addressing changing program needs, • Excellent proficiency in Google Suite, including Google Spreadsheet, Google Docs, Google Slides, Google Forms, MS-Excel, • Must be comfortable with public speaking in leading events and initiative Compensation and Benefits • $60,000-$65,000 commensurate with experience, • PTO starting at 25 days, • 10 paid holidays, • 12 weeks (60 days) of paid leave based on eligibility, • Employer sponsored medical benefits with generous employer contributions for employee and dependents, • Optional dental, vision, transit, and FSA benefits, • Retirement plan with 1:1 match of employee’s contribution up to 3% of annual salary (capped at $16,000) Additional Information • This position is in-person, • This role may require you to work a Tuesday-Saturday schedule. You must be available to work early morning hours at school-based sites and evening hours when at our Elmhurst Center, • Must be comfortable with periodic commute and occasional transfer of items between school and SAYA central office, and other designated locations as assigned or as is needed Please provide a cover letter with your application. SAYA is an Equal Opportunity Employer.