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Job Opportunity: .Net Developer with WPF Location:San Sntonio, Houston, Dallas, Austin TX (1 Week remote 1 week onsite) Duration: Contract Must be WPF and Desktop Application Experience in Current Project Key Responsibility • Collaborate with business and technology partners to design and implement scalable .NET-based solutions that meet complex business needs, • Develop, test, and maintain secure, high-performing software components using C#/.NET and related technologies, • Participate in agile development processes including sprint planning, code reviews, and continuous integration, • Analyze user requirements and translate them into technical specifications and functional code., • Support production deployments, troubleshoot issues, and contribute to ongoing platform enhancements Requirements: • Minimum 6-9 years of experience in software development using C#/.NET, with strong knowledge of object-oriented programming and design patterns, • Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees or certifications (e.g., MCSD) are a plus, • Exp. With Desktop application Windows, • Exp. Woth WPF is a musy, • Strong problem-solving skills and ability to work independently or as part of a cross-functional team, • Familiarity with cloud platforms (e.g., Azure), CI/CD pipelines, and modern DevOps practices, • Candidates must be able to work onsite every other week

Industry: Electronics Manufacturing Title: Senior Lead Engineer, Test Development Duration: Permanent Location: Richardson TX Onsite: 5 days per week Required Skills & Experience 4–6 years of experience in test development or a similar engineering role. Strong expertise in designing and implementing structural and/or functional test strategies. Proven ability to lead technical teams and provide direction on complex projects. Experience creating technical proposals, including costed BOMs, schedules, and resource estimates. Proficiency in developing automated test equipment and test programs for product verification. Solid understanding of statistical validation methods and industry-standard qualification processes. Ability to interpret and negotiate customer requirements and provide technical feedback. Strong problem-solving skills for debugging tester issues using design of experiments and failure analysis methodologies. Nice to Have Skills & Experience Experience with strategic program deployment and site-wide implementation. Familiarity with industry best practices and ability to promote continuous improvement. Background in managing vendor relationships and coordinating with product design teams. Knowledge of firmware/diagnostics, test coverage, and reparability considerations. Ability to analyze industry trends and develop short-term investment and skill development strategies Job Description As a Senior Lead Engineer in Test Development, you will design, develop, and implement automated test equipment and programs to ensure robust, high-quality products in manufacturing. You’ll lead technical solutions across multiple domains, provide guidance to engineering teams, and manage mid-to-large scale projects from planning through execution. Your responsibilities include creating test strategies and plans, developing hardware and software test solutions, and overseeing system integration, qualification, and installation. You’ll debug tester issues using advanced methodologies, execute validation requirements, and optimize test processes for cycle time and yield. Additionally, you’ll collaborate with product design teams to improve testability and provide feedback on diagnosability and user experience. Staying current with industry trends and best practices will be essential as you drive continuous improvement and establish standards for local and regional teams.

Infosys is seeking a Principal SAP CPQ Consultant As a Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Basic Qualifications • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education., • At least 11 years of experience with Information Technology., • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time., • Location for this position is Richardson, TX. This position may require travel to project / client locations. Preferred Qualifications • At least 11 years of experience with Information Technology, • At least 7 years of hands-on experience with SAP CPQ (CallidusCloud), • Lead end-to-end SAP CPQ implementations, including requirement gathering, solution design, configuration, and deployment., • Develop and maintain custom scripts using IronPython and SQL to enhance CPQ functionality., • Configure pricing rules, product catalogs, quote templates, and approval workflows., • Integrate SAP CPQ with SAP ECC/S4, VC/AVC, CRM, and other third-party systems via middleware and via APIs, • Collaborate with business stakeholders to optimize quote-to-cash processes., • Troubleshoot and resolve technical issues, ensuring high system performance and reliability., • Provide training, documentation, and post-go-live support to end users and administrators., • Proficiency in IronPython, and SQL., • Strong understanding of CPQ data models, pricing logic/cart calculations, product configuration, document template, workflow approval and notifications, and user management, • Experience with SAP integrations (ERP, S/4HANA, CRM) and System Integration Testing (SIT), • Familiarity with SAP Best Practices and Agile/Scrum methodologies., • Excellent problem-solving, communication, and client-facing skills., • SAP CPQ Certifications, • Development experience with UI5 Framework, HTML, CSS, JavaScript Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off EEO/About Us : Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

W2 Only Local Candidates Preferred Job Summary: • Responsible for overseeing, maintaining, and organizing the digital asset library within Adobe Experience Manager (AEM) Assets., • Collaborate with creative, marketing, and brand teams to understand asset needs and usage patterns., • Serve as lead maintaining the Adobe Experience Manager (AEM) library, establishing metadata standards, and supporting creative and marketing teams with the tools and access they need to do their best work. Responsibilities: • Develop and enforce metadata schemas, controlled vocabularies, and taxonomy standards, • Define and improve asset ingestion and tagging workflows, • Monitor and improve asset discoverability through consistent metadata governance and enforcement, • Evaluate existing tool stack and recommend enhancements or improved integrations to support downline workflows, • Create, deliver, and maintain user training and system documentation, • Manage user permissions and ensure appropriate access across teams, • Track and report on asset usage, trends, and performance using available analytics tools, • Assist with rights management and asset lifecycle planning, • Contribute to digital asset governance strategy and best practices, • Develop and maintain Digital Asset Management (DAM) governance documentation, policies, and best practices to ensure consistency, compliance, and system trust, • Serve as a subject matter expert and advocate for asset reuse, metadata quality, and digital asset governance across the enterprise, • Develop and support a DAM Center of Excellence by facilitating stakeholder engagement, training, certifications, and cross-team knowledge sharing, • May perform other duties as directed by Employee’s Leaders Knowledge, Skills, and Abilities: • Knowledge of digital asset management principles and best practices, • Knowledge of digital file types, specifications, and common design formats (e.g., image, video, and document standards), • Skilled in Adobe Experience Manager (AEM) Assets or a comparable enterprise DAM system, • Skilled in organizational principles with a high level of attention to detail, • Skilled in written and verbal communication, with the ability to train and support users of varying technical skill levels, • Ability to have a collaborative mindset and work across departments with diverse needs, • Ability to build or support content governance strategies, including data dictionaries and metadata compliance, • Ability to act as a reference point for asset access, training, and lifecycle knowledge across enterprise teams

Job Description: Job Summary: • Responsible for overseeing, maintaining, and organizing the digital asset library within Adobe Experience Manager (AEM) Assets., • Collaborate with creative, marketing, and brand teams to understand asset needs and usage patterns., • Serve as lead maintaining the Adobe Experience Manager (AEM) library, establishing metadata standards, and supporting creative and marketing teams with the tools and access they need to do their best work. Responsibilities: Develop and enforce metadata schemas, controlled vocabularies, and taxonomy standards • Define and improve asset ingestion and tagging workflows, • Monitor and improve asset discoverability through consistent metadata governance and enforcement, • Evaluate existing tool stack and recommend enhancements or improved integrations to support downline workflows, • Create, deliver, and maintain user training and system documentation, • Manage user permissions and ensure appropriate access across teams, • Track and report on asset usage, trends, and performance using available analytics tools, • Assist with rights management and asset lifecycle planning, • Contribute to digital asset governance strategy and best practices, • Develop and maintain Digital Asset Management (DAM) governance documentation, policies, and best practices to ensure consistency, compliance, and system trust, • Serve as a subject matter expert and advocate for asset reuse, metadata quality, and digital asset governance across the enterprise, • Develop and support a DAM Center of Excellence by facilitating stakeholder engagement, training, certifications, and cross-team knowledge sharing, • May perform other duties as directed by Employee’s Leaders Knowledge, Skills, and Abilities: Knowledge of digital asset management principles and best practices • Knowledge of digital file types, specifications, and common design formats (e.g., image, video, and document standards), • Skilled in Adobe Experience Manager (AEM) Assets or a comparable enterprise DAM system, • Skilled in organizational principles with a high level of attention to detail, • Skilled in written and verbal communication, with the ability to train and support users of varying technical skill levels, • Ability to have a collaborative mindset and work across departments with diverse needs, • Ability to build or support content governance strategies, including data dictionaries and metadata compliance, • Ability to act as a reference point for asset access, training, and lifecycle knowledge across enterprise teams

Zuora Developer Onsite/Hybrid - (3 days a week in office) locations: Seattle, WA, Provo, UT, Dallas, TX, Reston, VA Responsibilities: Serve as a subject matter expert in Zuora Billing & Subscription Management, providing advanced technical expertise, and administering & governing the platform. Design and develop custom solutions and integrations to enhance Zuora's capabilities and meet business needs, leveraging APIs and other development tools. Lead end-user support initiatives, advanced troubleshooting, configuration, user provisioning, and role-based access management within Zuora. Automate finance-related workflows, specifically those involving subscription lifecycle management, billing, invoicing, and revenue recognition within Zuora, optimizing productivity and compliance through innovative processes. Document and maintain comprehensive procedures, policies, and system configurations for Zuora and its integrations. Maintain a global perspective, fostering connections across different departments (e.g., Finance, Sales Operations, Enterprise Systems, Go-To-Market Systems) to achieve business results and enhance overall system effectiveness. Qualifications: Bachelor's Degree in Finance, Accounting, Information Systems, Computer Science, or a related field. Professional fluency in English. 5+ years of relevant experience in finance systems development and administration, with significant expertise in Zuora Billing & Subscription Management & Revenue Recognition. Proven experience with Zuora configurations and custom development, including product catalog, subscriptions, billing rules, payment gateways, and revenue recognition. Experience with integrations between Zuora and ERP systems (e.g., NetSuite) preferred. Strong troubleshooting and development skills and the ability to make sound decisions in uncertain and time-sensitive circumstances. A commitment to continuous learning and adapting in a rapidly evolving technological and regulatory landscape.

Senior Business Systems Analyst | 463859 DETAILS Location: Irving, TX 75063 (onsite M / T / Th | 3-days per week) Position Type: 6M Contract (w/ the potential to convert to fulltime) Hourly / Salary: to $60W2 JOB SUMMARY Vaco Technology is currently seeking a Senior Business Systems Analyst for a 6M Contract opportunity (w/ the potential to convert to fulltime) that is located in Irving, TX 75063 (onsite M / T / Th | 3days per week). The Senior BSA will lead requirements, solution design, testing, and delivery activities across a Multi-Year LBM Pricing Structure Modernization project. The Senior BSA will partner directly with pricing and structuring teams, sales origination, IT, and cloud engineering to convert complex business rules and pricing logic into detailed user stories, process flows, and functional specifications. The ideal Senior BSA will possess strong experience working on core pricing or commercial systems, comfort navigating cross-functional environments, and the ability to translate business needs into modern, automated platform capabilities. • Serve as Primary Business Analyst - Lead Multi-Year LBM Pricing Structure Modernization for Large Commercial / Industrial Customers | Drive Reqs / Design / Delivery of Next-Generation Pricing Engines / Rate Structures, • Requirement / UAT Ownership - Eliciting Detailed Pricing Logic from Non-Technical Stakeholders / Documenting Complex Calculations / Coordinating UAT for Pricing Engines, • Elicit / Document / Prioritize Requirements - Create User Stories / Process Flows / Functional Specifications for Pricing Tools / Contract Management Systems, • Design / Execute UAT Plans - Validate Pricing Calculation Engines for Accuracy During High-Volatility Events and Regulatory Change, • Leverage AWS Cloud Services (hands-on) - S3 / Glue / Athena / RedShift / Lambda / Step Functions / QuickSight / Kinesis within a Business Analyst and/or Data Analyst Capacity to Drive Real Business Outcomes, • Business / Technical Bridge - Translating Needs Between Users / Cloud / Engineering Teams to Ensure Alignment / Clarity / Delivery, • Present Findings / Recommendations / Project Status - Communicate to Leadership / Trading Floor Stakeholders JOB REQUIREMENTS • Senior BSA (5+ years) - Pricing / Structuring Experience | LBM Pricing Structure Modernization (strongly preferred) | Requirement Gathering | Delivering Pricing / Risk / Contract Management Systems for Large Business Segments, • Cloud Platform - AWS (required) | Utilizing AWS to Solve Business Problems (Data Visualizations, etc.), • AWS Services (hands-on) - DataLakes / Analytics (S3 / Glue / Athena / RedShift) | Automation (Lambda / Step Functions / EventBridge) | Stakeholder Dashboards (QuickSight, etc.), • Cloud Integration / Automation - Utilizing Lambda for Serverless Automation of Business Workflows (triggering reports, etc.) | AWS Config / CloudTrail for Auditing, • SQL Scripting (hands-on) - Writing Scripts from Ground-Up | Modifying / Enhancing / Optimizing Existing Scripts, • Agile Methodologies - Agile / SCRUM / Kanban / Jira / Confluence / Azure DevOps (required) / Miro, etc., • User Story Development - Writing High-Quality User Stories / Acceptance Criteria (hands-on) | Producing BRDs / FRDs / User Stories, • Organizational Skills - Strong Organizational Skills / Ability to Manage Multiple Priorities Independently, • AWS Real-Time data Feeds - Kinesis / Managed Streaming for Kafka, • Python / R Scripting (hands-on) - Prototyping, etc. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Join our family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Position Overview: The Senior Network Architect will play a pivotal role in designing, implementing, and managing the organization's network infrastructure. This role demands extensive hands-on experience with Cisco, Meraki, Aruba, and Palo Alto hardware, with a specialized focus on wireless networks and deployments. The ideal candidate will have a track record of leading network modernization projects and conducting comprehensive site surveys. Additionally, the Senior Network Architect will lead and mentor a team of network engineers, ensuring alignment with architectural standards and project goals. This role ensures the network meets high-performance, scalability, and security requirements, supporting both current and future business needs. Key Responsibilities: • Ensure the network infrastructure supports scalability, performance, and security, aligning with business goals., • Lead efforts in network modernization, leveraging best practices and state-of-the-art solutions., • Design and deploy wireless networks, ensuring coverage, performance, and security meet or exceed industry standards., • Conduct detailed site surveys for wireless deployments, ensuring optimal placement of access points and minimal interference., • Troubleshoot and resolve wireless network issues, ensuring minimal downtime and seamless user experience., • Work with third-party vendors and internal teams to deploy wireless networks efficiently and securely., • Configure and manage hardware across Cisco, Meraki, Aruba, and Palo Alto platforms., • Ensure seamless integration of network components with cloud and on premises infrastructure., • Stay updated with the latest technology trends and vendor solutions to recommend the best-fit hardware for the organization., • Lead network modernization projects, including migrations, upgrades, and large-scale deployments., • Collaborate with stakeholders, including IT leadership and external partners, to ensure projects meet deadlines and budgetary constraints., • Provide hands-on technical leadership to other network engineers, ensuring adherence to best practices., • Design networks with robust security protocols, utilizing firewall technologies (such as Palo Alto) to safeguard against threats., • Ensure compliance with regulatory standards, industry best practices, and internal security policies., • Proactively monitor the network for performance issues, implementing upgrades and fixes as necessary., • Analyze current network configurations and propose enhancements to improve resilience, security, and performance., • Lead and mentor a team of network engineers, providing guidance, support, and professional development., • Foster a collaborative and high-performance environment, ensuring the team meets architectural and project goals. Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Experience: 8+ years of experience in network architecture, with a strong emphasis on wireless network design and deployment. Proven experience working with Cisco, Meraki, Aruba, and Palo Alto hardware. Extensive hands-on experience with network modernization projects. Certifications: Cisco CCNP/CCIE, Aruba Certified Mobility Expert (ACMX), and Palo Alto Networks Certified Network Security Engineer (PCNSE) are highly desirable. Working Conditions: • This is a full-time position., • Regular travel within the North American region will be required, remote working will be considered for the right candidate, but regular site visits are a requirement., • Ability to work outside of regular business hours to address critical issues or during emergencies., • Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards., • Work is performed in an office environment, with the potential for occasional work outdoors or in a warehouse. It requires the ability to operate standard office equipment, as well as occasionally lift up to 25lbs.

Mobile Engineer/Developer-(Flutter or React Native) Locations: Dallas, New York, or Philadelphia TransPerfect is an established company with a start-up culture seeking creative entrepreneurial people like you to join our team. We’re hiring a Mobile Engineer to join our global team to be responsible for crafting top-tier user experiences in the iOS and Android platforms. This full-time hybrid role demands both independent and collaborative work within a high-impact team, focused on delivering innovative products. This role is full-time, and the ideal applicant will be an expert in working in iOS and Android apps built within React Native OR Flutter and building new components from the ground up. About TransPerfect: TransPerfect helps organizations navigate the global marketplace. It remains founder-led – and has striven to maintain the ethos and drive that led them to grow organically year-on-year for the past 30 years. Starting in an NYU dorm room in the early 1990s, TransPerfect is now recognized as the largest translation and language services company in the world. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. You will be part of a technology department that is comprised of a successful and multidisciplinary group of professionals located across the globe – Barcelona, New York, London, Manchester, Bucharest and India. If you’re ready to join a growing company and make an immediate impact, we want to hear from you! About the team you will be joining at TransPerfect – TechOps: The TransPerfect TechOps team has been a vital part of the company’s success since its formation 10 years ago – delivering technology and services that have drastically simplified the lives of our clients and colleagues – from workflow improvements for colleagues to core services that form the basis of the company’s GlobalLink platform, to creating scalable client interfaces that allow novice users to navigate complex ecosystems. Your responsibilities and tasks will include: • Be the subject matter expertise on mobile app development – helping define the team’s mobile development practices, design thinking and deployment processes, • Collaborate with product managers, engineers, product designers and QA to define and build compelling user experiences on iOS and Android, • Own and lead delivery of major mobile app features, components, foundations and overall entire application solutions in partnership with technical leads and senior engineers, • Operate in an agile environment, communicate and manage internal and external implementation requirements and expectations, • Provide constructive feedback to the technical staff during all phases of the software lifecycle to keep development priorities aligned with business needs, • Write clean, efficient, and maintainable code following best practices and coding standards, • Stay up-to-date with latest trends, technologies, and best practices in mobile development The minimum we’re looking for (show us what you got if you aren’t a perfect fit): • 4+ years of experience in mobile applications development & proof of published applications, • Proficiency in Flutter, GIT, AZURE; Solid knowledge of Dart, • Deep understanding of mobile app UX/UI best practices, • Expertise in CI/CD (continuous integration and deployment), testing, and agile methodologies, • Experience deploying applications to Apple App Store and Google Play, • Experience with Agile methodologies like SCRUM/Kanban, • Excellent communication and collaboration skills with a proven ability to work effectively in a team environment Why you should join us? Let's see: • Competitive salary in line with your experience and knowledge., • You will work in a dynamic, well-functioning software development division with the world's largest provider of language services and technology solutions., • Significant room for growth. Why TransPerfect: For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TransPerfect is committed to all recruitment processes and workplace free from harassment, sexual harassment & discrimination. For more information on the TransPerfect Family of Companies, please visit our website at .

Job Description Role:-Senior Reinsurance Report Developer (Remote) Location:-Remote Visa:-USC/GC Duration:-6 Months Interview:- Phone/Skype Must Have ⦁ QlikSense ⦁ SQL ⦁ NPrinting Summary: ⦁ Leads and supports the transition and development from current reporting processes to streamlined, time saving simplified solutions. The Developer works closely with the business to understand current processes and requirements to lead and assist in the development of dynamic reporting solutions and analytics. The solutions will involve utilizing SQL to improve the efficiency of current Cognos queries and consolidate multiple queries into one leveraging multiple sources. Reporting efficiencies and analytics will be developed via transition to QlikSense and enhanced data access. This position reports to the Senior Director Reinsurance Operations. Responsibilities: ⦁ Gain a full understanding of current reporting and analytical processes in order to formulate best practices and dynamic solutions. ⦁ Be the thought leader with regard to potential solutions, incorporating leading technologies that will significantly reduce the FTE workload. ⦁ Partner with Reinsurance Operations management to ensure solutions will meet the expected returns, SOX controls, and internal compliance. ⦁ Develop an end state solution and the road map to achieve it within the stated delivery timeframe. ⦁ Lead the development of the reporting and analytic solutions. ⦁ Assist the ceded reinsurance operations team in the development of their SQL and QlikSense skills during the development and user acceptance testing. ⦁ Ensure complete knowledge transfer occurs in order for Reinsurance Operations to create, maintain, and enhance the solutions. ⦁ Develop a working relationship with ceded reinsurance operations team and appropriate IT team members. Experience: ⦁ Translate business needs to technical specifications ⦁ Design, build and deploy reporting solutions using Excel, SQL and QlikSense ⦁ Create tools to store data for use in reporting/analytic solutions ⦁ Create database connections within QlikSense ⦁ Conduct testing and troubleshooting ⦁ Evaluate and improve existing financial analytics dashboards ⦁ Collaborate with business and technology teams to integrate systems ⦁ Develop and execute database queries and conduct analyses ⦁ Create visualizations and reports for requested projects ⦁ Develop and update technical documentation

Job Description Title : Java Full Stack developer Location: Dallas, TX Duration: 12 Months+ Roles & Responsibilities • Write high-quality reusable code to develop the dynamic user interface for various platforms• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.• Familiarity with common programming tools such as Redux, IDEs, RESTful APIs, Git repositories, TypeScript, version control software, and remote deployment tools• An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle• Experience with user interface design.• Knowledge of performance testing frameworks including Mocha and Jest.• Experience with browser-based debugging and performance testing software.• Familiarity with RESTful APIs• Knowledge of modern authorization mechanisms, such as JSON Web Token

Job Description Title : Java developer with React experience Location: Dallas, TX - 1 day onsite per week Duration: 12 Months+ Roles & Responsibilities • Write high-quality reusable code to develop the dynamic user interface for various platforms• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages. Experience with React• Familiarity with common programming tools such as Redux, IDEs, RESTful APIs, Git repositories, TypeScript, version control software, and remote deployment tools• An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle• Experience with user interface design.• Knowledge of performance testing frameworks including Mocha and Jest.• Experience with browser-based debugging and performance testing software.• Familiarity with RESTful APIs• Knowledge of modern authorization mechanisms, such as JSON Web Token

The UX Product Designer is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with interaction / visual design, information architecture, user research and UX strategy. You'll wear many UX hats and be responsible for concept

Narvar is growing! We are seeking an entrepreneurial and hands-on Director of Product Management to own our presence in the Shopify ecosystem. You will lead a dedicated team, starting with one Senior Product Manager, and partner closely with rapidly growing user experience design and engineering tea

A company is looking for a Graphic Designer/UI/UX - Gaming. Key Responsibilities Create visual content for various platforms, including static graphics, banners, and promotional materials Contribute to UX/UI design for websites and landing pages to ensure a cohesive user experience Collaborate w

Job Description Description Job Title: Project Manager Accountable To: Studio Manager FLSA Classification: Regular Full Time Exempt (Salary) Who We Are SHM Architects, PLLC is a Dallas-based architecture and interior design firm with extensive experience in master planning, single-family residential, retail, commercial, and healthcare architecture. A review of our portfolio will show no singular “style,” reflecting our design philosophy that unites the client's programmatic requirements, budget, and a healthy respect for the site. We are ordinary people that are extraordinarily good at our work. Through the collaborative process and strong working relationships, we believe our portfolio reflects a more thoughtful and engaging work than that achieved by a single individual. For more information, please visit our website at What We Believe Our passion is enriching lives by enhancing the beauty of our environment. We believe creating beautiful designs with purpose requires two things: passion and time. Our clients understand that, while our process may be uncompromising, it results in personalized, luxurious designs that are never flashy, and are always aspirational. SHM Core Values: • Embraces Imperfect Beauty, • Engaged to Make a Difference, • Displays Humility and Compassion, • Individually Driven Are you individually driven and engaged to make a difference at work and in the community? Would others describe you as a lifelong learner dedicated to taking a relaxed approach to finding new ways of solving complex design problems? Does the idea of crafting projects that last for generations excite you? Are you comfortable embracing imperfect beauty? If you answered yes, then read on! A Day in the Office Looks Like This: The Project Manager is skilled and experienced in the management of multiple architectural projects from the design development phase through completion with construction administration. The incumbent will lead each project and coordinate with other staff members, contractors, and consultants with guidance from the Studio Manager and Studio Head. Additionally, the ideal candidate will possess a diverse knowledge of architectural principles and practices to help advance a variety of different projects in the firm. • Manages and coordinates all aspects of various-sized projects from the schematic design phase through construction administration, • Independently applies advanced architectural concepts and designs, • Provides management, mentorship, and oversight of a project team, including technical guidance to less experienced team members, • Responsible for project management and financial performance, • Actively manages client budgets, schedules, and programs; project communications and documentation; office administrative tasks; and project team assignments, • Responsible for identifying services outside of scope, • Serves as the primary client liaison to bring the schedule, budgets, and scope of work to completion to the client's satisfaction, • Can think creatively – big thinker, • Able to work both independently and in a collaborative team environment, • Able to work on multiple projects simultaneously and meet deadlines, • Detail-oriented and organized with excellent time management skills, • Capable of maintaining focus in an open office environment, • Strong customer service skills for interface with clients, vendors, and contractors, • Competitive salary with additional bonus opportunities, • Medical insurance 100% paid for employee only, based on coverage selected, • 100% paid short- and long-term disability and group life & AD&D insurance for employees, • Other voluntary benefits like dental, vision, additional life insurance, and Legal Shield/ID Shield, • Paid parental leave for new parents (birth, adoption, placement / maternal and paternal) to support work/life balance and family bonding, • Annual healthy living benefit, • Free use of Energy Square Fitness Center for employees, • HSA quarterly employer contributions, • Safe Harbor 401(k) retirement plan with company contributions whether you contribute or not, • Personalized PTO, • Five (5) paid holidays plus a winter break typically 12/24 through 1/1, • Professional development opportunities, • Paid covered parking for all employees This position has no supervisory responsibilities. Work Environment We work in a collaborative, indoor office environment at the top of the historic Meadows Building at Energy Square. This is a great location with quick access to US-75 and the Lovers Lane DART Station practically on site. Normal work hours are 8:30 AM – 5:30 PM Central Monday through Friday with one hour for lunch, but we are flexible if our business and customers' needs remain priority #1. Occasionally, there may be a need to work outside of normal work hours or weekends to meet project deadlines. Some local travel is required. There may be an occasion that requires overnight travel. Physical Demands This is a largely sedentary role and requires the ability to sit for long periods of time, operate a keyboard, and communicate clearly and effectively on the phone, in-person, and via written communication. Work Authorization Requirement Must be authorized to work in the US when an offer of employment is accepted. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment verification form (Form I-9) upon hire. Affirmative Action/EEO Statement It is the policy of SHM Architects, PLLC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements • Professionally accredited BArch or MArch degree required, • Licensure preferred but not required, • Minimum of 8 years of professional experience, preferably in single family residential, • Experienced AutoCAD, Revit, and Sketch-Up user, • Experience leading a team and managing consultants, • Proficient with technical detailing, • Strong sketch and visualization capabilities

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Senior Manager, IT Service Delivery Reports to: VP, Technology FLSA Status: Full time The Company Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems. The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders. The Opportunity The IT Service Delivery Senior Manager is responsible for overseeing the delivery of IT services across the organization, ensuring exceptional customer service, operational excellence, and alignment with business goals. This leader will drive the vision for IT Infrastructure & Operations (I&O), ensuring technology services and capabilities evolve in step with Meriton's rapid growth and digital transformation objectives. This role leads the IT Service Desk, enables the enterprise adoption of Microsoft 365 products, manages automation and AI-driven service initiatives, and ensures IT services are reliable, secure, and customer-focused. The ideal candidate will be a transformational leader who can guide teams through organizational change while continuously improving service delivery through innovation, automation, and data intelligence. Responsibilities Service Management & Delivery • Lead and manage the IT Service Desk and support teams to ensure timely and customer-focused resolution of incidents and service requests., • Maintain a high standard of end-user satisfaction by monitoring response quality, feedback, and service performance metrics., • Develop and implement automation and AI-based capabilities to improve efficiency, response times, and service consistency., • Leverage Microsoft 365 tools (including Teams, SharePoint, Exchange Online, Intune, and Power Platform) to enhance collaboration, communication, and productivity., • Act as the primary point of contact for IT service delivery issues and escalations, ensuring clear, empathetic, and solution-oriented communication., • Collaborate with business units to understand evolving IT needs and ensure services adapt to organizational growth and transformation., • Manage, mentor, and develop a high-performing team of IT service professionals with a strong focus on customer service and innovation., • Lead the team through change, fostering resilience, adaptability, and a growth mindset as the organization evolves., • Cultivate a culture of accountability, collaboration, and continuous learning through modern technology and leadership practices., • Drive the integration of artificial intelligence (AI) into service delivery operations to enhance ticket triage, predictive maintenance, and user self-service capabilities., • Identify opportunities to improve service delivery processes, emphasizing automation, proactive monitoring, and self-service., • Lead digital transformation initiatives using Microsoft 365, Power Platform, and AI technologies to streamline communication and operational workflows., • Stay current with industry trends, emerging technologies, and evolving customer expectations to maintain an agile and future-ready IT organization., • Ensure compliance with internal policies, regulatory requirements, and cybersecurity standards., • Bachelor's degree in Information Technology related field or equivalent experience (5+ years in IT service management with at least 10 years in a leadership role)., • Proven ability to drive IT Infrastructure & Operations (I&O) vision and deliver measurable improvements in service quality, automation, and end-user experience., • Deep familiarity with Microsoft 365 technologies (e.g., Teams, Exchange, SharePoint, Intune, OneDrive), • Demonstrated success integrating AI and automation into IT service management workflows., • Exceptional communication, leadership, and customer service skills., • Ability to adapt to changing business priorities and thrive in a fast-paced, growth-oriented environment., • Experience with ITSM tools (e.g., ServiceNow, Jira Service Management)., • Strong communication skills and experience in organizational change management and technology adoption., • Strong analytical and reporting capabilities, with a focus on customer satisfaction and service performance metrics. Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job DescriptionCompany Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description The Role: We are seeking a skilled and proactive Project Manager to lead the delivery of advanced IoT and mobile connectivity solutions for enterprise clients. This role is ideal for someone with a strong background in telecommunications and a passion for connected technologies. The PM will oversee project planning, execution, and delivery, ensuring alignment between technical teams and client expectations. Key Responsibilities: * Project Leadership & Execution: • Lead end-to-end project management for IoT and mobility solution deployments., • Define project scope, timelines, deliverables, and resource plans in collaboration with stakeholders., • Manage risks, dependencies, and change control throughout the project lifecycle. Client & Stakeholder Engagement: • Serve as the primary point of contact for enterprise clients, ensuring clear communication and satisfaction., • Translate business needs into actionable project plans and technical requirements., • Facilitate cross-functional collaboration between engineering, product, and support teams. Technical Oversight & Delivery Support: • Coordinate the design and implementation of IoT-enabled telecom solutions., • Oversee enterprise mobility account management and device provisioning across carriers., • Ensure high performance and uptime of client deployments through structured monitoring and escalation processes. Reporting & Continuous Improvement: • Track and report on project progress, KPIs, and post-implementation outcomes., • Stay informed on industry trends in IoT, telecom networks, and device management to inform future projects. Qualifications • 3+ years of experience in project management within telecommunications, enterprise mobility, or IoT systems., • Strong understanding of cellular networks, SIM management, and connected device provisioning., • Familiarity with platforms such as Azure IoT, AWS IoT Core, or similar., • Proven ability to manage technical projects and communicate effectively with both technical and non-technical stakeholders., • PMP, Scrum Master, or similar certification is a plus., • Experience working with remote teams and managing multiple concurrent projects. Additional Information WHAT THIS COMPANY OFFERS YOU: • Medical Benefits with optional supplemental services through AFLAC, • Paid Time-Off Plan, • Paid Holidays, • 401K with employer match All your information will be kept confidential according to EEO guidelines.

Job Description Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. Veradigm Provider Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy. Our healthcare provider solutions help practices to: • Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements, • Improve practice financial performance and take advantage of the benefits of health information technology innovations, • Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions, • Spearhead organization-wide API strategy and interoperability roadmap that aligns with business objectives and regulatory requirements, • Define and implement technical standards for API usability, security, scalability, and performance that exceed market expectations., • Drive data-driven decision making to build compelling business cases and prioritize initiatives., • Apply healthcare domain expertise to ensure our API products meet healthcare technology regulations while delivering exceptional value., • Proactively identify opportunities for system improvement and lead initiatives to address technical gaps., • Establish API governance frameworks and best practices across the organization.Program Management & Execution, • Drive cross-functional development and product launches from concept to delivery in an Agile software development environment., • Manage comprehensive API roadmaps and backlog prioritization with business acumen., • Identify and manage feature trade-offs based on business value and technical feasibility., • Oversee release management strategies, implementing feature flags, phased rollouts, and monitoring post-release metrics., • Develop and track key performance indicators for API adoption, performance, and business impact., • Create and maintain program schedules, ensuring timely delivery against milestones.Cross-Functional Communication, • Work with Development, Quality, User Research, compliance, and Customer Success teams during design and implementation., • Translate and communicate complex technical concepts for non-technical audiences., • Create comprehensive technical documentation, including PRDs, user scenarios, user journeys, sequence diagrams, and workflow diagrams., • Influence without authority across organizational boundaries, • Facilitate technical discussions between diverse stakeholders to drive consensus.Technical Expertise, • API Knowledge & Strategy: Understand various API architectures (REST, webhooks, GraphQL, SOAP) and their appropriate use cases to manage API programs as products effectively. Coordinate documentation efforts and guide teams in creating consistent, developer-friendly API experiences while aligning with business objectives., • Security Framework Understanding: Possess working knowledge of authentication and authorization mechanisms, including OAuth 2.0, token-based authentication, and related security concepts. Communicate security requirements effectively between technical teams and stakeholders to meet healthcare data protection standards., • Architectural Awareness: Coordinate development efforts across distributed systems and demonstrate familiarity with microservices architecture and event-driven systems. Understand how these architectural choices impact program timelines, integration efforts, and operational considerations., • Data & Analytics Literacy: Utilize SQL knowledge to extract and analyze data relevant to program management. Work effectively with data teams using tools like Snowflake and Power BI to track program metrics, validate requirements, and make data-driven decisions throughout the product lifecycle., • DevOps Process Knowledge: Understand the software delivery pipeline from development to production, including CI/CD concepts and AWS infrastructure. Coordinate release planning and ensure proper testing, deployment, and monitoring practices are incorporated into program timelines., • Technical Collaboration: Partner effectively with principal engineers and technical leads on complex initiatives. Translate between technical and business domains to facilitate productive discussions, resolve roadblocks, and ensure technical decisions align with program objectives.Leadership & Team Development, • Lead by example in technical discussions and decision-making, demonstrating both depth and breadth of knowledge., • Mentor and develop junior program managers in technical program management best practices and healthcare domain knowledge, • Build trusted partnerships with engineering leaders to align on technical direction and implementation approaches., • Track and analyze program metrics to report progress against key objectives to executive stakeholders., • Establish effective cross-functional working relationships to remove obstacles and drive technical initiatives forward., • Foster a collaborative environment that encourages innovation and continuous improvement within technical teams., • Advocate for API-first thinking and interoperability standards across the organization.QualificationsRequired, • Bachelor's Degree, • 10+ years of demonstrated success in technical program management, with 2-3 years at the expert level, • Strong technical background with demonstrated expertise in API development and management, • Experience in an Agile environment with proven ability to drive the Software Development Lifecycle, • Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences, • Experience creating technical documentation, including sequence/workflow diagrams, • Strong bias for action with a track record of initiative and innovation, • Proven ability to manage complex technical programs with multiple stakeholdersPreferred, • Healthcare technology experience, particularly with EHR systems, • Experience with healthcare interoperability standards (FHIR, HL7), • Experience with regulatory compliance in healthcare (ONC, HIPAA), • Familiarity with AWS and cloud architecture, • Experience with data analytics tools (Snowflake, Power BI) Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. 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The Principal Integrated Cybersecurity Architect is responsible for leading the evangelization of the agreed upon cybersecurity architectural principles, standards, and design patterns, and advising engineering teams on how to build secure products and enterprise tools for multi-cloud and on-premises environments. This role is focused on being an integrated member of the product and engineering teams for the most complex and highest revenue products. A separate function defines the architecture guidelines that this role is responsible for advising the teams on how to implement. This role will be a thought leader and mentor other integrated cybersecurity architects. By having deep cybersecurity knowledge in the design and build of secure software products and tools in both multi-cloud and on-premises environments, this role will lead the implementation of cybersecurity standards and influence direct and cross-functional teams throughout the organization and collaborate cross-functionally to solve cybersecurity risks that are unique to a business unit's risk profile and products. This role will report directly to a Director of Integrated Cybersecurity Architecture at Cox Automotive. Primary Responsibilities • Communicate cybersecurity guidelines to engineering teams and business teams and support their adoption of the guidelines. Provide these teams with procedural, process and technical guidelines, insight and advice., • Drive discussion with product and engineering teams on the adoption of cybersecurity guidelines., • Work with portfolio stakeholders to align the architectural direction of the solution's intent., • Serve as the cybersecurity lead on large-scale workload and component development, engage with cross-functional leaders and stakeholders to ensure mutual understanding, ongoing communication and alignment of outcome expectations., • Be integrated with and in continuous contact with engineering teams to advise on the cybersecurity risk their architecture decisions and assist with cybersecurity control implementation., • Lead workshops to develop threat models for products and enterprise tools and assist teams in identifying solutions to mitigate against threats., • Offers security guidance for new business and technical projects to ensure compliance with corporate security standards., • Engage with cybersecurity peers to create a cohesive cybersecurity department and share back internally regarding business specific activities. Act as the on the ground cybersecurity security representative to the product and engineering teams., • Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring., • Educate and mentor software engineers on cybersecurity best practices and standards., • Partner with the legal and security governance, risk and compliance teams to ensure that cybersecurity architecture enables compliance with relevant regulatory and contractual requirements. Minimum Qualifications • Bachelor's degree in a related discipline and 10 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 8 years of experience; a Ph.D. and 5 years of experience in a related field; or 14 years' experience in a related field., • At least 7 years focused on cybersecurity., • Relevant experience with designing, securing, or operating AWS infrastructure and services., • Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders., • Excellent customer service skills, writing, and executive presentation skills., • Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' cybersecurity teams to implement cybersecurity best practices., • Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership., • Evaluate risks and recommend action based on impact and likelihood of the risk to the business., • Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, containerization, DevSecOps, and software-defined networking across a variety of environments and deployments., • Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen., • Experience utilizing Agile methodologies., • Initiating change and deploying solutions in Fortune 1000 companies., • Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA)., • Collaborate with AI agents to create, validate, and assess architectural artifacts, • Lead cross-functional teams in designing AI-enhanced solutions, establish standards for AI integration, and assess AI technologies within solution architectures., • Implement AI-driven architectural governance and compliance by defining robust AI governance frameworks and reference architectures., • Improve vendor tool assessments using AI to speed evaluations and minimize mistakes and unknowns., • Must live within a commutable distance to North Hills, NY or Atlanta, GA and be willing to come onsite 3x a week, • Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Preferred Qualifications • Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments., • Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC)., • Experience with application security implementations and standard methodologies., • Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar., • Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures., • AWS Well-Architected Framework., • Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure., • A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate)., • Experience in national critical infrastructure industries (telecommunications, financial services, defense, government, etc.)., • Big four consulting or Fortune 500 company experience., • Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA). USD 191,300.00 - 318,800.00 Compensation: Compensation includes a base salary of $191,300.00 - $318,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Description Minimum Qualifications: Bachelor’s Degree or equivalent. 5+ years of experience in various IT engineering and operations disciplines including LAN administration, server administration, backup systems, monitoring and alerting systems, and desktop support. Established experience and a passion for providing exceptional customer service. Confidence interacting with a wide range of people from clerical staff, operations, developers, senior management, and vendors. Proven troubleshooting skills and attention to detail. Must possess ability to work under pressure. Ability to organize multiple work tasks and prioritize them to meet specific deadlines. Ability to work in a team-oriented, collaborative environment. Ability to use Microsoft Word, Excel, and Outlook. Competence in operating a personal computer and external computer peripherals. Proficiency to read, write and communicate orally the English language, especially I.T. technical terms and concepts. Physical qualifications required to perform the job function: ability to lift 25 lbs., climb stairs, sit for long periods of time. Thorough understanding of project/program management governance, techniques, and methods. Ability to travel to locations around the United States on occasion for acquisition projects. Preferred Qualifications: Ability to conduct research into systems issues and products as required. Excellent understanding of networking and compute concepts with experience in local and wide area network design, administration, and troubleshooting. Technical writing and verbal communication skills to develop and maintain documentation, and to communicate effectively with fellow team members, management, and non-engineering support staff in both technical and user-friendly language. Experience with utilizing support ticketing systems for ticket management and change requests. Working Conditions: Office environment Requires occasional after-hours and weekend work. Some travel to remote locations (Approximately 4-8 times a year, or as required) Supervisory responsibilities: No Essential Job Functions: Collaborate with other Engineering and Operations staff to engineer, implement, and support IT infrastructure projects. Manage network and server implementations at multiple corporate locations spread across the continental US. Coordinate all project information; schedules, assignment task, and status updates to stakeholders. Coordinate with internal technical resources for tracking work and implementation schedules Coordinate with 3rd party installation teams with assigning and tracking all work Assist senior Engineers and other IT managers to develop, update, and document IT infrastructure and operational policies and standards. Develop and maintain system runbooks, documentation of configuration specifics, and procedural guides for applicable systems. Company DescriptionRightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement. Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement.\r\n\r\nVoted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. \r\n\r\nRightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.

Job Description LIS & Integrations Tier I/ LIS & Integrations Tier II · Job Type: Mon-Fri schedule · Number of hires for this role: 1 Job Summary: The LIS & Integrations Analyst will drive connectivity solutions and interfaces between Electronic Medical Record (EMR) systems and Lab Information Systems (LIS) in addition to handling initial communication with vendors and the customers. The LIS & Integrations Analyst will also steer the planning, design, testing, documentation, and implementation of order and result transmissions from our LIS systems to and from various EMR/EHR platforms to ensure smooth transitions for new projects. The individual is expected to be a motivated and committed healthcare IT professional with demonstrable organizational and decision-making skills which would be key for the role of LIS & Integrations. The individual is expected to have a professional phone etiquette to answer client calls to educate, resolve issues, and/or communicate required information to clients while maintaining high levels of satisfaction. A positive attitude is a must in this fast paced, deadline driven Pathology Laboratory environment. Essential Job Duties Tier I: • Initiate job requests for new HL7 orders and results interfaces., • Manage project approvals, • Coordinate between LIS & Integrations and other third-party vendors within an adequate project timeline of completion., • Communicate effectively with clients when project questions arise., • Facilitate and develop relationships between our lab and various EMR/EHR vendors such as Allscripts, Athena, e-Clinical Works, EMD’s, Greenway, NextGen and DigiChart, • Serve as a liaison and troubleshoot issues between our lab, client physician offices and LIS and EMR/EHR vendors., • Coordinate workflow protocols with internal lab departments that will have responsibility and/or knowledge of workflow or tasks pertinent to projects., • Build initial documentation for new clients to PathAdvantage., • Maintain LIS systems for data accuracy and assign interface flow information., • Maintain the test compendium and communicate changes to EMR/EHR vendors., • Create/maintain shared folders for department documentation and record keeping. Essential Job Duties Tier II: • Collaborate with integration teams, lab partners, and EMR vendors on the design, development, and delivery of technical integration solutions., • Serve as primary contact for client, EMR vendor, and internal project calls as needed., • Communicate with customers and vendors to clarify messaging format requirements and create test plans to support interface testing., • Assist internal lab team members with troubleshooting technical issues related to user interface interactions, message transformations, and workflow analysis., • Provide ongoing end-user support for LIS end users, including upgrades, new releases, and workflow adjustments., • Document processes for future reference, training, and support., • Report any compliance issues and escalate, as necessary., • Maintain communication with end users regarding system changes, new functionality, and downtime procedures., • Build and maintain relationships with departments like Quality Management, Revenue Cycle, and Finance to support business goals., • Conduct analysis on workflows, data collection, and technical issues in clinical information systems., • Troubleshoot application issues, escalating complex problems as required to the appropriate support team., • Review and validate configuration tasks for quality and minimal QA adjustments., • Complete basic process and requirements analysis, including flow charts, documentation, and gap analysis to support problem-solving., • Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team., • Attentive to detail with excellent in person and written communication skills., • Demonstrated organization and planning abilities., • Ability to exercise effective decision-making in a fast-paced environment., • Ability to communicate professionally with people at all levels of the organization., • Demonstrated ability to manage multiple projects at the same time., • Familiar with laboratory billing and CPT coding. (Preferred), • HL7 v2, including ADT, ORM, ORU, and DFT messaging, 2 years (Preferred), • Exposure to various LIS and EMR/EHR platforms, 1 year (Preferred) Education/Training/Experience: • Bachelor’s Degree or 4+ years of clinical/technical application experience (Health Informatics or Interface Informatics concentration preferred)., • Experience with healthcare systems integration (EMRs, LIS, third-party vendors)., • Knowledge of healthcare integration messaging and HL7 data formats., • 2+ years of experience with HL7 v2, including ADT, ORM, ORU, and DFT messaging., • Strong analytical, communication, and project management skills., • Ability to develop effective relationships across the organization., • Proficiency in Microsoft Office, including Excel, Word, and Visio. · English (Required) · Spanish (Preferred) Outstanding Compensation Package and Benefits: · Compensation commensurate with experience · Health Insurance · Dental Insurance · Life Insurance · Vision Insurance (voluntary) · PTO Plan Company DescriptionA Dallas based, pathologist-owned and directed medical practice that offers complete anatomic and clinical pathology services to Texas.A Dallas based, pathologist-owned and directed medical practice that offers complete anatomic and clinical pathology services to Texas.

Job Description The HRIS Manager serves as a strategic leader and subject matter expert responsible for the vision, implementation, and continuous improvement of Lincoln's HRIS platform (Dayforce). This role drives digital transformation across HR operations, ensuring systems are optimized for scalability, data integrity, compliance, security, and exceptional user experience. The HRIS Manager acts as both a strategic partner and technical leader, working closely with HR, IT, Finance, and business stakeholders to enable smarter, data-driven HR operations. Essential Duties and Responsibilities • Serve as the primary subject matter expert and "owner" of the HRIS platform (Dayforce), including system configuration, security administration, and business process design, • Oversee daily operations, upgrades, integrations, and troubleshooting to ensure optimal system uptime and performance, • Manage system configuration, user access permissions, role-based security, and workflow customization, • Ensure data integrity, privacy, and compliance with all relevant laws and company policies through regular audits and policy updates., • Develop and deliver advanced analytics, dashboards, and predictive workforce insights for leadership., • Closely partner with Finance on headcount reporting and business requirements, • Automate HR processes and workflows to improve efficiency and reduce manual tasks., • Lead end-to-end lifecycle management of HR systems, including system selection, design, integration, scalability, and performance optimization., • Support implementation and administration of ERP Implementation, integrating systems across Finance, IT, HR and Workforce Management., • Lead cross-functional projects, including system rollouts, upgrades, and integrations while partnering with HR, IT, Finance, and other senior stakeholders to shape cross-functional initiatives that elevate data-driven decision-making and employee experience., • Develop and lead system training, change management, and communication strategies to drive user adoption and maximize ROI., • Manage vendor relationships, contract negotiations, and platform roadmaps to ensure value, innovation, and service excellence., • 8+ years experience of progressive HR technology leadership experience in a complex or multi-location organization. Dayforce experience strongly preferred., • Bachelor's degree in Human Resources, Business Administration, Information Systems or related field. Master's degree preferred. 4-6 years of relevant experience (in addition to the experience otherwise required) may be accepted in place of a degree., • Expertise in workforce analytics, building dashboards, and digital HR transformation., • Proven success in driving system strategy, change management, and cross-functional collaboration at a leadership level., • Strong analytical, problem-solving, and communication skills with the ability to influence at all levels of the organization., • Demonstrated leadership in managing teams, budgets, and vendor partnerships within a dynamic business environment., • While this role is largely remote, this individual will attend meetings 1-2 times quarterly in the nearest Lincoln office To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Lincoln Property Company Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: . All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies. Company DescriptionAbout Lincoln Property Company Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 510 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 150 million square feet of development since its inception in 1965 and has another $20 billion currently under construction or in the pipeline. For more information, visit: Lincoln Property Company\r\n Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 510 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 150 million square feet of development since its inception in 1965 and has another $20 billion currently under construction or in the pipeline. For more information, visit: .

Job Description Upbound is redefining how modern infrastructure is built. As the creators of Crossplane and the pioneers of the Intelligent Control Plane, we are leading the shift toward agentic infrastructure: platforms that reason, adapt, and operate alongside AI-native systems. Upbound is hiring a Senior Software Engineer to help us build and operate Upbound Spaces, the multiple control plane management software at the heart of the Upbound Platform. As part of the Spaces team, you will help us scale Upbound to reliably support thousands of control planes, while also extending enterprise control plane management and operations both in the cloud and on premises. Our team is expanding, and this is the perfect opportunity for you to make a significant engineering impact in both development and production operations. What You'll Do • Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, as well as contributing to Upbound's open-source projects, including Crossplane., • Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users., • Investigate and debug complex issues in customer environments, including multi-control plane scenarios, resource reconciliation problems, and performance bottlenecks., • Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements., • Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support., • Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence., • Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly., • Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response., • Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release., • Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments., • Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.What You'll Bring, • Have experience operating production cloud services at scale: monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability., • Have strong debugging skills across distributed systems, including experience with observability tools (Prometheus, Grafana, OpenTelemetry, distributed tracing) and techniques for diagnosing issues in production environments., • Have experience building and operating controllers that interact with the Kubernetes API server, including troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance., • Are comfortable working directly with customers to understand, reproduce, and resolve complex technical issues in their environments., • Take responsibility and ownership for solving problems even if they are outside your lane, especially during incidents affecting customer workloads., • Demonstrate excellence in your work, constantly trying to improve your skills and the operational posture of the systems you build., • Have empathy for customers and keep them in mind as you build solutions, understanding that reliability and debuggability are features., • Realize the importance of clear communication and effective collaboration to work as a team, deliver great results, and support customers through technical challenges., • Help create a safe environment where everyone can contribute, learn from failures, share on-call knowledge, and help each other grow as operators and engineers. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Job Description As a Senior Back End Developer specializing in .NET/C# at Tek Spikes, you will be responsible for designing, developing, and maintaining high-performance server-side applications. You will work closely with front-end developers, product managers, and other stakeholders to deliver innovative solutions that drive the success of our products. Your deep understanding of back-end architecture and cloud services will be essential as you lead the development of robust APIs and backend processes in a microservices-driven environment. Key Responsibilities: • Design, develop, and maintain back-end applications and APIs using .NET/C#, ensuring high performance and responsiveness., • Collaborate with front-end developers daily to integrate user-facing elements with server-side logic., • Implement automated testing to ensure the quality and functionality of applications., • Optimize applications for scalability, security, and performance., • Participate in code reviews, architecture discussions, and knowledge-sharing sessions to enhance team capabilities., • Troubleshoot and resolve issues as they arise in production environments, ensuring minimal downtime. Qualifications: • Bachelor’s degree in Computer Science, Engineering, or a related field., • 6+ years of professional experience in back-end development using .NET/C#., • Strong understanding of object-oriented programming (OOP) principles and design patterns., • Experience with databases (SQL Server, MySQL) and ORM tools (Entity Framework)., • Familiarity with RESTful APIs and microservices architecture., • Knowledge of cloud platforms (Azure, AWS) is a plus., • Excellent communication skills, both verbal and written, with the ability to work collaboratively in a team setting. Preferred Skills: • Experience with front-end technologies such as HTML, CSS, JavaScript, and frameworks (Angular, React)., • Understanding of security best practices in web applications.

Job DescriptionBenefits: • Competitive compensation, • Skill Developement Opportunity Overview We are seeking an experienced COBOL AS/400 Programmer to support and enhance mission-critical enterprise applications running on the IBM AS/400 (iSeries) platform. This position is ideal for professionals with deep legacy system expertise, a strong aptitude for problem-solving, and the ability to operate independently in distributed environments. This is a remote position aligned with PST working hours, with occasional monthly travel for onsite collaboration (all travel expenses fully covered). Key Responsibilities • Legacy Application Development & Maintenance: Design, enhance, and support COBOL-based programs on AS/400 systems., • Business Requirement Analysis: Translate business needs into technical specifications and functional code., • Testing & Troubleshooting: Perform unit testing, debug COBOL applications, and resolve system and data integrity issues., • Production Support: Diagnose and resolve real-time production issues to minimize system downtime., • System Integration: Collaborate with business analysts, QA, and cross-functional technical teams to ensure seamless integration with other platforms., • 12+ years of hands-on experience with COBOL programming on IBM AS/400 (iSeries)., • Proficiency in DB2 for i, embedded SQL, and Control Language Programming (CLP)., • Solid understanding of AS/400 system architecture, subsystems, job scheduling, batch/interactive processing, and library management., • Skilled in debugging, performance tuning, and modernizing legacy COBOL applications., • Familiarity with 5250 terminal emulators or green-screen user interfaces., • Strong communication skills with the ability to collaborate effectively with both technical and business stakeholders., • Self-driven, with a proven track record of delivering results in remote and distributed team environments.

Technical Skills: Mural/ Fig jam Figma Jira Microsoft office suite User zoom/ Survey Monkey Flex Skills: Similar experience with story boarding in different tools Confluence or other tools Soft Skills: Understanding interaction design principles Responsive patterns Ability to work cross functional (

As Principal R&D UI/UX Designer, you'll define and drive the user experience strategy for next-generation healthcare platforms, focusing on emerging technology and intelligent design systems. Proven success designing for complex, enterprise-scale or AI-enabled digital products, ideally within health

Job Description Oracle Fusion Functional Consultant Procurement & Contracts Location: Fort Worth, Texas Term: 1-Year Contract Type: Onsite, 5 Days/Week (1099 or W-2) Overview This role supports Oracle Fusion Financials with a focus on Procurement, Contracts, and Grants. The consultant will help design, configure, test, and support financial processes and integration. Key Responsibilities • Configure and support Oracle Fusion modules for Procurement, Contracts, and Grants., • Work with business teams to gather requirements and translate them into clear functional designs., • Support reporting needs using OTBI, BI Publisher, and FRS., • Perform system setup, testing, and documentation., • Create and run test scripts for Unit, SIT, and UAT testing., • Support data migration and validate financial data., • Prepare training materials and lead user training., • Document data flows and integration requirements., • Define source-to-target mappings and address integration errors., • Work with technical teams on APIs, FBDI, ADFdi, and reporting tools., • Test integration workflows and review financial transactions., • Analyze defects and coordinate resolutions., • Recommend AI tools that improve procurement reporting or processes.

Description Summary: The Credentialed Trainer I is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Clinical Informatics Analysts, Clinical Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency. Responsibilities: • Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record, • Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows, • Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support, • Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean, • Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness, • Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas, • Work with the provisioning team to assure associates have completed the appropriate training before access is granted, • Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records), • Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides, • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately, • Complete job shadows, deliver training, support, and build confidence for end users, • Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers, • Ability to test and troubleshoot the Training and build environment, • Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards, • Work under minimal supervision, • Elevate questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments, • Require minimal instruction on day-to-day work and detailed instructions on new assignments, • Make decisions regarding own work on primarily routine cases, • Strong organizational and communication skills, • High School diploma required; Associate degree preferred, • One+ year of experience with education. Healthcare industry education preferred., • Preferred experience with adult learners, in-person, and virtual training, • Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred, • Experience in instructional design, training, using Epic system, • Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred, • Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word, • Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required, • Experience with any industry LMS (Learning Management System) is preferred, • Proven track-record of successfully delivering projects on time and within budget, • Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager) 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple prioritiesExperience, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or applicationLicenses, Registrations, or Certifications, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Full Time

Description Summary: The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders., • Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health., • Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety., • Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues., • Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements., • Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups., • Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users., • Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command., • Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality., • Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record., • Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements., • Prioritize, coordinate, and implement updates and requested changes to clinical information systems., • Provides effective customer service by being courteous, polite and friendly at all times., • May be required to work additional hours as needed during critical problems., • Responsible for other duties and special projects as assigned., • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems., • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate., • Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues., • Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements., • Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Must have strong knowledge of clinical information systems, clinical informatics, data management and administration., • Must have advance knowledge of Microsoft Office products., • Bachelors degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferredExperience, • Preferred 3-5 years previous clinical information systems experience or equivalentLicenses, Registrations, or Certifications, • Valid Drivers License 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary., • Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice., • Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting., • Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations., • Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual., • Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions., • Adhere to organization standards for system configuration and change control., • Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience., • Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work., • Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Leads and coordinates across applications for high impact vendor changes., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • 5+ years within healthcare, business, or information systems, • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects, • Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project., • Regularly serves as mentor or knowledge resource to peers across community, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: • Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities., • Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards., • Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice., • Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command., • Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects., • Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team., • Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve., • Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations., • Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web., • Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration., • Works collaboratively with application and compliance teams to design system processes., • Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines., • Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions., • Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas., • Ability to coach in a positive and constructive way to increase self-awareness in others., • Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review., • Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff., • Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency., • Maintains expert knowledge of all technologies applicable to specific job responsibilities., • Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements., • Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise., • Leads and coordinates across applications for high impact vendor changes., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Proactively plans projects and tasks across applications. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple prioritiesExperience, • 5-7 years of experience within supported healthcare, business, or information systems, • Supervisory experience preferred, • Preferred 2+ years project management experience or equivalent, • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects, • Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project, • Regularly serves as mentor or knowledge resource to peers across community, • May have functional supervision responsibilities of other team members, • May provide input into performance reviews and corrective actions for team members, • May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members, • Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues, • Works in a team setting, sharing information and assisting other junior team members, • Possesses and demonstrates detailed healthcare knowledge and systems expertise, • Excellent project management and communication skills, both verbal and written, • Able to independently coordinate and lead projectsLicenses, Registrations, or Certifications, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Must be proficient in the assigned Epic module or certified upon employment date. 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple prioritiesExperience, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or applicationLicenses, Registrations, or Certifications, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) TBD Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues., • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple priorities, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or application, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple prioritiesExperience, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or applicationLicenses, Registrations, or Certifications, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) TBD Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: • Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities., • Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards., • Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice., • Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command., • Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects., • Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team., • Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve., • Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations., • Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web., • Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration., • Works collaboratively with application and compliance teams to design system processes., • Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines., • Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions., • Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas., • Ability to coach in a positive and constructive way to increase self-awareness in others., • Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review., • Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff., • Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency., • Maintains expert knowledge of all technologies applicable to specific job responsibilities., • Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements., • Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise., • Leads and coordinates across applications for high impact vendor changes., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Proactively plans projects and tasks across applications. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple prioritiesExperience, • 5-7 years of experience within supported healthcare, business, or information systems, • Supervisory experience preferred, • Preferred 2+ years project management experience or equivalent, • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects, • Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project, • Regularly serves as mentor or knowledge resource to peers across community, • May have functional supervision responsibilities of other team members, • May provide input into performance reviews and corrective actions for team members, • May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members, • Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues, • Works in a team setting, sharing information and assisting other junior team members, • Possesses and demonstrates detailed healthcare knowledge and systems expertise, • Excellent project management and communication skills, both verbal and written, • Able to independently coordinate and lead projectsLicenses, Registrations, or Certifications, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Must be proficient in the assigned Epic module or certified upon employment date. 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Principal Trainer II is responsible for the instructional design, delivery, and maintenance of comprehensive training programs for assigned Epic application(s). This role involves building, testing, and maintaining the training environment, updating policy and procedure documentation, and conducting training for new staff, including Credentialed Trainers. As a project team member, the Principal Trainer II contributes to system build, testing, and optimization discussions. The Principal Trainer ensures that training aligns with organizational workflows, policies, and standards while incorporating best practices in instructional design. Certification in the assigned application(s) and proficiency in maintaining the respective training environment are required to maintain high technical expertise and delivery standards. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders., • Collaborate with operational stakeholders, subject matter experts, informatics, and analysts to ensure training and support is aligned with approved workflows., • Collaborate with Training Logistics Coordinators or Credentialed Trainers to schedule and assign coverage for classes and support; coordinate appropriate level of end user training., • Train and credential classroom trainers., • Orient and support Credentialed Trainers in day-to-day activities., • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately., • Responsible for Instructional Design, including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards., • Customize Training Wheels, coordinate Curriculum Review Boards, maintain Deliverable Tracker(s), use approved templates, and adhere to standardized style guides., • Complete job shadows, deliver training, support end users, and mentor Credentialed Trainers as needed., • Function as an advocate for end users by relaying issues or opportunities for improvement to informatics and analysts., • Develop detailed curriculum content, including scenario/workflow-based training and job aids to support related policies and procedures., • Build, test, and maintain the training environment., • Conduct training for specific application area(s)., • Provide onsite or remote support to operational users., • Provide end-user feedback to Analysts and identify improvement strategies for system design and implementation., • Coordinate training for new software releases and updates., • Coordinate post-live training for new and existing users., • Responsible for leading projects of all levels of complexity and applying advanced understanding of the ADDIE model (analysis, design, development, implementation, and evaluation), adult learning theory, and instructional design principles to project-related work., • Ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans., • Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Provide oversight and feedback on team member design, configuration, and deliverables., • Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet clearly defined expectations., • Assembles project plans and teamwork assignments, directs and monitors work efforts daily, identifies resource needs, performs quality reviews, and appropriately escalates functional, quality, and timeline issues., • Establishes working relationships with instructional designers, analysts, management, subject matter experts, other training staff, and end users., • Identifies and advocates for innovative learning solutions that meet user needs (instructor-led, synchronous online, on-demand web-based training, and blended learning)., • Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to recommend program optimization., • Must track multiple documents, attend meetings, and meet deadlines; strong organizational and communication (verbal and written) skills are required. Education/Skills • Bachelors degree or 4 years of clinical/technical application experience is required., • Masters degree is preferred., • Knowledge of adult learners and teaching principles, • Expert knowledge of the healthcare industry, • 2+ years of experience as a classroom trainer/educator/instructor at a healthcare organization is required., • 4+ years of experience designing and delivering software training curriculum for large healthcare systems is preferred., • Prior experience in testing Epic Systems is required., • Epic Certification in Training Environment Build and Application Principal Trainer is required. 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues., • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple prioritiesExperience, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or applicationLicenses, Registrations, or Certifications, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary., • Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice., • Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting., • Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations., • Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual., • Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions., • Adhere to organization standards for system configuration and change control., • Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience., • Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work., • Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Leads and coordinates across applications for high impact vendor changes., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • 5+ years within healthcare, business, or information systems, • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects, • Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project., • Regularly serves as mentor or knowledge resource to peers across community, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues., • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple priorities, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or application, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Full Time

Description Summary: The Credentialed Trainer I is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Clinical Informatics Analysts, Clinical Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency. Responsibilities: • Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record, • Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows, • Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support, • Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean, • Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness, • Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas, • Work with the provisioning team to assure associates have completed the appropriate training before access is granted, • Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records), • Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides, • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately, • Complete job shadows, deliver training, support, and build confidence for end users, • Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers, • Ability to test and troubleshoot the Training and build environment, • Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards, • Work under minimal supervision, • Elevate questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments, • Require minimal instruction on day-to-day work and detailed instructions on new assignments, • Make decisions regarding own work on primarily routine cases, • Strong organizational and communication skills, • High School diploma required; Associate degree preferred, • One+ year of experience with education. Healthcare industry education preferred., • Preferred experience with adult learners, in-person, and virtual training, • Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred, • Experience in instructional design, training, using Epic system, • Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred, • Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word, • Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required, • Experience with any industry LMS (Learning Management System) is preferred, • Proven track-record of successfully delivering projects on time and within budget, • Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager) 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Information Services Developer Lead reports directly to the Manager Information Services and is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across the development team. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders., • Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization, • Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions., • Works collaboratively with application and compliance teams to design system processes., • Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines., • Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web., • Develop and maintains documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiencies., • Maintains expert knowledge of all technologies applicable to specific job responsibilities., • Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements., • Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise., • Provides technical development input and implementation of design as it relates to the existing applications that correspond with the architecture strategies at an enterprise level., • Takes direction or may lead in some areas to assist in the execution of CHRISTUS overall information systems strategy as it pertains to their vision of the organization in both strategic and tactical plans. Involved in team adoption, execution and integration of strategy to achieve optimal and efficient deliver, • Leads in the evaluation of proposed system acquisitions or solutions development and provides input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance, • Leads in development of standards, design and implementation of proactive processes to collect and report data and statistics on assigned systems, • Leads in the research, design, development, and implementation of application, database, and interface using technologies platforms provided., • May be required to work outside of normal working hours., • May be required to work long hours during critical outage events and on-call rotation., • Bachelors degree in Computer Science, Engineering, Math or related field, • Strong technical knowledge of Enterprise Application/Integration Design and Development of systems, databases, operating systems and Information Services., • Must have strong communication skills and ability to develop and lead technical teams, • Minimum of five (5) years development experience in a corporate environment required., • 2+ years of supervisory experience and leading development teams are preferred., • Working experience in Design and Coding., • Knowledge of industry-standard WEB platforms (JAVA, NET/C#), Integration Middleware, Automation (RPA and Test Automation), Microsoft Internet Information Server, Linux, Apache, Unix, Microsoft Foundation Server., • Experience working with Internal or External customers for an organization in coordinating work and designing solutions. 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Principal Trainer is responsible for developing, delivering, and maintaining comprehensive training programs for their assigned Epic application(s). This role also creates and manages instructional design content, builds and maintains the Epic training environment, and ensures training materials and sessions align with organizational policies, procedures, and workflows. As a project team member, the Principal Trainer collaborates with stakeholders to support training-related discussions, including system build, testing, and optimization efforts. This role involves designing, analyzing, and troubleshooting training environments and materials while supporting operational users. Certification in the assigned application(s) and training environment build is required to maintain high standards of technical expertise and training delivery. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders., • Collaborate with operational stakeholders, subject matter experts, informatics, and analysts to ensure training and support is aligned with approved workflows., • Collaborate with Training Logistics Coordinators or Credentialed Trainers to schedule and assign coverage for classes and support and coordinate the appropriate level of end-user training., • Train and credential classroom trainers., • Orient and support Credentialed Trainers in day-to-day activities., • Attend meetings, produce timely deliverables, and appropriately escalate issues or concerns., • Responsible for Instructional Design, including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards., • Customize Training Wheels, coordinate Curriculum Review Boards, maintain Deliverable Tracker(s), use approved templates, and adhere to standardized style guides., • Complete job shadows, deliver training, support end users, and mentor Credentialed Trainers as needed., • Function as an advocate for end users by relaying issues or opportunities for improvement to informatics and analysts., • Develop detailed curriculum content, including scenario/workflow-based training and job aids to support related policies and procedures., • Build, test, and maintain the training environment., • Conduct training for specific application area(s)., • Provide onsite or remote support to operational users., • Deliver training when necessary and/or support end users., • Provide end-user feedback to Analysts and identify improvement strategies for system design and implementation., • Coordinate training for new software releases and updates., • Coordinate post-live training for new and existing users., • Must track multiple documents, attend meetings, and meet deadlines; strong organizational and communication (verbal and written) skills are required., • Ability to work independently and collaboratively. Education/Skills • Bachelors degree or 4 years of clinical/technical application experience is required., • Knowledge of adult learners and teaching principles, • Proficient knowledge of the healthcare industry, • 1-2 years of experience as a classroom trainer/educator/instructor at a healthcare organization required., • A minimum of 1 year of experience designing and delivering software training curriculum for large healthcare systems is preferred., • Must attend Application training, Principal Trainer training, and complete certification., • Epic Certifications, Accreditations, or Proficiency is required within 6 months of hire. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary., • Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice., • Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting., • Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations., • Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual., • Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions., • Adhere to organization standards for system configuration and change control., • Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience., • Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work., • Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Leads and coordinates across applications for high impact vendor changes., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • 5+ years within healthcare, business, or information systems, • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects, • Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project., • Regularly serves as mentor or knowledge resource to peers across community, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues., • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple priorities, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or application, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Education/Skills • Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple prioritiesExperience, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or applicationLicenses, Registrations, or Certifications, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) TBD Work Type: Full Time